Altis Technology CMXZRAZF333 user manual

Printed in China Part No. KEM-ML42300-01 English

CMXZRAZF333

TWO-WAY RADIO MODEL

User guide

Introduction

Making Life Easier and Safer

Staying in touch with your family and friends is convenient and easy when using your radio. Some of the many uses you will discover include

Communicating with others while hiking, biking, and working; keeping track of family and friends at a crowded public event; checking with travel companions in another car; talking with neighbors; arranging meeting spots with others while shopping at the mall.

Secure your radio while on the go.

Belt Clip

Maximum range may vary and is based on unobstructed line-of-sight communication under ideal conditions.

Carrying your radio with you is easy when using the belt clip or optional wrist strap.

The belt clip easily attaches to your belt, purse, or backpack.

Introduction

Backlit LCD Display

Product Features

Features

• 22 Channels

1 2

1 3

1 4

1 5

1 0

1. Antenna

2. External Speaker/ Microphone/Charge Jack

3. Mode/Power Button

4. Weather/Lock Button

5. Channel Up/Down Buttons

6. Backlit LCD Display

7. Speaker/Microphone

A-1 A-2 A-3

8. Volume Up/Down Buttons

9. Light/Max Range Button

10. Talk Button

11. Call Button

12. Wrist Strap Connection

13. Belt Clip

14. Battery Compartment

15. Battery Door Latch

Seven shared with FRS/GMRS, seven FRS only, eight GMRS only.

• 10 Channel NOAA All Hazards Radio

• Weather Alert

• 121 Privacy Codes

(38 CTCSS codes/ 83 DCS codes)

• Hands-Free Operation (VOX)

• Scan Channels, privacy codes

• Backlit LCD Display

• Call Alert

Five selectable tones

• Button Lock

• Speaker/

Microphone/ Charge Jack

• Roger Beep Selectable On/Off

• Battery/Power Saver

• Keystroke Tones

• Battery Level

Indicator

• Auto Squelch

• Maximum Range

Extender

• Belt Clip

1 3

1 2

1. Battery Level Indicator

2. VOX Icon

3. Scan Icon

4. Roger Beep Icon

5. Lock Icon

6. Low Power Icon

7. DCS/CTCSS Icons

8. Weather Icon

9. Weather Alert Icon

10. DCS/CTCSS Privacy Code Numbers

11. Power Saver Icon

12. Channel Numbers

13. Receive/Transmit Icon

1 1

1 0

Caring for Your Radio

Your radio will give you years of trouble-free service if cared for properly. Handle the radio gently. Keep the radio away from dust. Never put the radio in water or in a damp place. Avoid exposure to extreme temperatures.

Installing Batteries

Remove Belt Clip

1. Remove belt clip by releasing belt clip latch and sliding

2. Pull up on the battery door latch to remove the battery

Pull Up Lock Latch

3. Insert the supplied three AA rechargeable batteries or

4. Replace battery compartment cover and belt clip.

• Do not attempt to charge alkaline batteries.

Insert Batteries

• Do not mix old and new batteries.

• Do not mix alkaline, standard (carbon-zinc), or

To charge batteries in radio

Radio Charger Jack

1. Check to see that the batteries have been inserted

2. Insert the cable into the charge jack located at the top of

3. Plug the cable into USB-compatible power port. Use only the supplied rechargeable batteries and charger for recharging your radio. Craftsman recommends your radio is turned off while being charged.

Non-rechargeable alkaline batteries can also be used in your radio.

To install or replace batteries

clip up.

compartment cover.

non-rechargeable alkaline batteries. Position batteries according to polarity markings.

rechargeable (Ni-Cd, Ni-MH, etc.) batteries.

properly.

the radio.

Operation

Using Your Radio

Quick Start

1. Press and hold the Mode/Power button to turn on your radio.

2. Press the Channel Up or Channel Down button to select a

channel.

Both radios must be tuned to the same channel/privacy code to communicate.

3. Press and hold the Talk button while speaking into the

microphone.

4. When finished talking, release the Talk button and listen for a

response.

Turning on Your Radio

Press and hold the Mode/Power button until you hear a

Mode/Power

Battery Status Indicator

The battery charge status is shown on the display. Four bars

Battery Charge Status

series of audible tones indicating the radio is on. Your radio is now in Standby mode, ready to receive transmissions. The radio is always in Standby mode except when the Talk, Call or Mode/Power buttons are pressed.

indicates fully charged.

Battery Low

When battery power is low, the final bar in the Battery Low

Battery Low

icon will blink and an audible tone will sound twice before the radio shuts off. Your batteries should be replaced or recharged, if using rechargeable batteries.

The radio will display flashing battery icon while charging if the radio is on.

Auto Battery Save

If there are no transmissions within 10 seconds, the radio will

Battery Save Mode

automatically switch to Power Save mode and the Power Saver icon will flash in the display.This will not affect the

radio’s ability to receive incoming transmissions.

Communicating with Another Person

1. Press and hold the Talk button.

Talk Button

2. With the microphone about two inches (5 cm) from your

3. Release the Talk button when you are finished talking and

Two Inches (5 cm) from Mouth

You cannot receive incoming calls while pressing the Talk

mouth, speak in a normal voice.

listen for a response.

button.

Both radios must be tuned to the same channel to communicate.

To Select a Channel

With the radio on, select any of the 22 channels by pressing

Channel Button

Channel Number

the Channel Up or Channel Down button.

Both radios must be tuned to the same channel to communicate.

See page 13 for frequency allocations and compatibility charts.

Listening for a Response

Release the Talk button to receive incoming transmissions. Your

Listening

To Adjust Volume

Press the Volume Up or Volume Down button.

Volume Button

A double beep sound is used to indicate the minimum and

Volume Level

Call Button

Press and release the Call button. The other person will hear a

Call Button

To Illuminate Display

Press and release the Light/Max Range button to illuminate

Light/MaxRange

Auto Squelch/Maximum Range

Your radio will automatically shut off weak transmissions and unwanted noise due to terrain, conditions or if you’ve reached your Maximum Range limit.

You can temporarily turn off auto squelch or turn on maximum range extender, allowing all signals to be received and extending the maximum range of your radio.

radio is always in Standby mode while the Talk or Call buttons are not pressed.

maximum volume levels (1 through 8).

three second call tone. This tone is used only to establish voice communications.

See page 11 on how to select between five call tone settings.

the display.

To temporarily turn off auto squelch

Light/Max Range

Press the Light/Max Range button for Less than five seconds.

To turn maximum range extender on – Press and hold the Light/Max Range button for at least five

To turn maximum range extender off – Press and release the Light/Max Range button or change

seconds until you hear two beeps which indicates the maximum range extender is on.

channels.

Lock Function

The Lock function locks the Channel Up, Channel Down and

Lock Button

To turn the lock on or off – Press and hold the Lock button for two seconds.

Lock Icon

A double beep sound is used to conform your lock on or off

Mode/Power buttons to prevent accidental operation.

request. When in Lock mode, the Lock icon will be displayed.

Range

Your range will vary depending on terrain and conditions.

Maximum Range

In flat, open country your radio will operate at maximum range.

Buildings and foliage in the path of the signal can reduce the

Reduced Range

Dense foliage and hilly terrain will further reduce the range of

Reduced Range

range of the radio.

the radio.

On Channels 8 through 14, your radio automatically switches to low power, which will limit the range the radio can communicate.

Remember, you can achieve maximum range by using maximum range extender. See page 4 for details.

Operation

Mode Functions

Scrolling Through the Mode Function

By scrolling through the Mode function, you will be able to select or turn on preferred features of your radio. When scrolling through the Mode function, your radio features will be displayed in the same predetermined order:

Set CTCSS Privacy Codes

Mode/Power

Set DCS Privacy Codes Set Vox On/Off Set Vox Sensitivity Set Channel Scan Set CTCSS Privacy Code Scan Set DCS Privacy Code Scan Set Call Tones Set Roger Beep On/Off

Privacy Codes

Your radio incorporates two advanced coded squelch systems that can help to reduce interference from other users on any given channel. CTCSS (Continuous Tone Coded Squelch System) provides 38 privacy codes and DCS (Digitally Coded Squelch) provides 83 privacy codes. This provides a total of 121 Privacy Codes. Either system can be used on all channels, but both systems cannot be used on the same channel at the same time.

To successfully communicate using a privacy code, both the sending and receiving radios must be tuned to the samechannel and to the same privacy code system (CTCSS or DCS)and privacy code number. Each channel will remember thelast privacy code system and number you select.

The privacy code 00 is not a privacy code, but allows allsignals to be heard on a channel that is set to 00 on boththe CTCSS and DCS systems.

2 3 4 5 6

Mode Functions (continued on back side)

Operation

Mode Functions

Set CTCSS Privacy Codes

To select a CTCSS privacy code

Mode/Power

1. After selecting a channel, press the Mode/Power button

Privacy Code

Channel Button

2. Press using the Channel Up or Channel Down button to select a privacy code. You can hold the Up or Down button for fast advance.

3. When your desired CTCSS privacy code isdisplayed, choose one of the following:

a. Press the Mode/Power button to enter the new setting and proceed to other

functions.

b. Press the Lock button to return to Standby mode. c. Do not press any buttons for 15 seconds to return to Standby mode.

NOAA* All Hazards Radio Channels

You can use your radio to listen to NOAA All Hazards Radio channels transmitting in your area.

To listen to All Hazards Radio channels

Weather Button

1. Press the Weather/Lock button once until the All

2. Use the Channel Up or Channel Down button to change

Hazards Radio Icon

3. The All Hazards Radio icon will continue to be displayed

4. To exit All Hazards Radio, press and hold the Weather

Channel Button

Weather (WX) Alert Mode

Turning On the Weather Alert function will allow your radio to automatically receive

NOAA Hazard Alert radio signals and warnings fromdesignated NOAA broadcast

stations. If the radio is turned ON, it will alertto Weather and other emergency alerts broadcast by NOAA.

This feature is set to OFF by default.

Weather Button

To turn Weather Alert On or Off

1. Press the Weather/Lock button twice until the Weather Alert icon flashes on the display. The current On or Off setting

is displayed.

2. Press the Channel Up and Channel Down button to turn Weather Alert On or Off.

3. Press and hold the Weather/Lock button again to save the new setting and exit the Weather Alert Mode and return to Standby mode.

(continued)

until the CTCSS icon appears and the small numbers next to the channel number flash on the display.

If DCS is turned on at the channel selected, the display will flash the CTCSS icon and “OFF.” To switch from DCS to CTCSS, press the Channel Up or Channel Down button while the display is flashing “OFF.” The display will then show the small numbers flashing and you will then be able to proceed to step 2.

Hazards Radio icon and the currently selected All Hazards Radio channel are displayed.

All Hazards Radio channels.

when All Hazards Radio is on.

button.

*National Oceanographic and Atmospheric Administration

Make sure the strongest Weather channel is selected for your area using

the NOAA All Hazards Radio Channels

selection in the previous menu.

Set DCS Privacy Codes

Mode/Power

To select a DCS privacy code

1. After selecting a channel, press the Mode/Power button until

DCS Privacy Code

the DCS icon appears and the small numbers flash on the display(00 through 83).

If CTCSS is turned on at the channel selected, the display will flash the DCS icon and “OFF”. To switch from CTCSS to DCS, press the Channel Up or

Channel Button

Channel Down button while the display is flashing “OFF”. The display will then show the small numbers flashing and you will then be able to proceed to step 2.

2. Press using the Channel Up or Channel Down button to select a DCS privacy code. You can hold the Up or Down button for fast advance.

3. When DCS privacy code is displayed, choose one of the following:

a. Press the Mode/Power button to enter the new setting and proceed to other

functions.

b. Press the Lock button to return to Standby mode. c. Do not press any buttons for 15 seconds to enter the new settings and to return to

Standby mode.

Voice Activated Transmit (VOX)

In VOX mode, your radio can be used “hands-free,” automatically transmitting when you speak. You can set the VOX sensitivity level to fit the volume of your voice and avoid transmissions triggered by background noise.

To turn VOX mode on or off

Mode/Power

1. Press the Mode/Power button until the VOX icon flashes on

2. Press the Channel Up or Channel Down button to turn VOX

VOX Icon

the display. The current On or Off setting is displayed.

On or Off.

3. Choose one of the following:

a. Press the Mode/Power button to enter the new setting

Channel Button

and proceed to other functions.

b. Press the Lock button to return to Standby mode.

Operation

General Specifications

Frequency Allocation

A = Channel No. for 22 Channel Models B = Frequency in MHz

A B

1 462.5625 2 462.5875 3 462.6125 4 462.6375 5 462.6625 6 462.6875 7 462.7125 8 467.5625 9 467.5875 10 467.6125 11 467.6375 12 467.6625 13 467.6875 14 467.7125 15 462.5500 16 462.5750 17 462.6000 18 462.6250 19 462.6500 20 462.6750 21 462.7000 22 462.7250

F CC WARNING:

Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received,including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular

12 13

To set VOX sensitivity

Mode/Power

1. Press the Mode/Power button until the VOX icon flashes and

VOX Sensitivity Level

the current sensitivity level is displayed.

The current VOX sensitivity level isdisplayed with letters “L” and a Number 1through 5, with Number 5 being the mostsensitive level and Number 1 being theleast sensitive level.

2. Press the Channel Up or Channel Down button to change the

Channel Button

3. Choose one of the following: a. Press the Mode/Power button to enter the selected setting

setting.

and proceed to other functions.

b. Press the Lock button to return to Standby mode.

Channel Scan

Your radio can automatically scan channels. To scan channels

Mode/Power

1. Press the Mode/Power button until the Scan icon and the

2. Press the Channel Up or Channel Down button to begin

Scan Channels

The Scan icon will continue to be displayed when scan is on.

Channel Button

During scanning (while receiving an incoming transmission),

a. Press and hold the Talk button to communicate on that

b. Press the Channel Up or Channel Down button to resume

c. Press the Lock button to return to Standby.

8 9

installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different f

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

Safety Information for microTALK

Your wireless handheld portable transceiver contains a low power transmitter. When the talk button is pushed, it sends out radio frequency (RF) signals. The device is authorized to operate at a duty factor not to exceed 50%. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices

ISEDC WARNING:

This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard (s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,including interference that may cause undesired operation of the device.

Le présent areil est conforme aux CNR d' l'innovation, la science et le développement économique Canada licables aux

areils radio exempts de licence.

L'exploitation est autorisée aux deux conditions suivantes:

(1) l'areil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en

compromettre le fonctionnement.

Important

FCC& ISEDC RF Exposure Requirements: For body-worn operation, this radio has been tested and meets the FCC ISEDC RF exposure guidelines when used with Craftsman accessories supplied or designated for this product. Use of other

accessories may not ensure compliance with FCC ISEDC RF exposure guidelines. Use only the supplied antenna. Unauthorized antennas, modifications or attachments could damage the transmitter and may violate FCC ISEDC regulations.

Exigences de la FCC ISEDC concernant l’exposition aux champs électro-magnétiques RF (radiofréquences): En ce qui concerne le fonctionnement de l’appareil porté sur le corps de l’utilisateur, les tests effectués ont permis de vérier que cet émetteur-récepteur satisfait aux directives FCC ISEDC limitant l’exposition aux champs électro-magnétiques RF lorsqu’il est utilisé avec les accessoires Craftsman fournis ou conçus pour ce produit; l’utilisation d’autres accessoires peut ne pas garantir le respect des critères des directives FCC ISEDC limitant l’exposition aux champs électro-magnétiques RF. Utiliser l’appareil uniquement avec l’antenne fournie. L’emploi d’une antenne non homologuée ou modiée, ou d’accessoires non autorisés, pourrait faire subir des dommages à l’appareil, et peut violer les prescriptions de la réglementation FCC ISEDC.

channel numbers appear on the display.

scanning channels.

The radio ignores specific privacy codes while scanning channels.

Your radio will continue to scan all channels and stop if an incoming transmission is detected. Your radio will remain on that channel for 10 seconds.

you can choose from the following:

channel. Your radio will remain on that channel and return to Standby mode.

scanning channels.

rom that to which

Radios

help.

Five Call Tone Settings

You can choose between fove different Call Tone Settings to transmita call alert.

To change a call tone setting:

Mode/Power

MODEL CMXZRAZF333:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received,including interference that may cause undesired operation.

FCC Warnings: Replacement or substitution of transistors, regular diodes or other parts of a unique nature, with parts other than those recommended by Craftsman may cause a violation of the technical regulations of part 95 of the FCC rules, or violation of type acceptance requirements of part 2 of the rules.

Privacy Code Scan

Your radio can automatically scan the Privacy Codes (eitherCTCSS 01 through 38 or DCS 01 through 83) within one channel. Only one set of privacy codes (CTCSS or DCS) can be scanned at a time.

Select Channel

Mode/Power

Scan Privacy Codes

Position normale:

Hold the transmitter approximately 1 inches from your face and speak in a normal voice, with the antenna pointed up and away.

Tenir l'émetteur à environ 1 po de la bouche et parler normalement, l'antenne étant éloignée et dirigée vers le haut.

To scan privacy codes

1. While in Standby mode, press the Channel Up or Channel Down button to choose the channel on which you wish to

scan privacy codes.

2. Press the Mode/Power button until either the CTCSS or the DCS icon appears on the display and the Scan icon and the privacy code numbers flash on the display.

3. Press the Channel Up or Channel Down button to begin

scanning privacy codes within the channel you selected.

During scanning (while receiving an incoming transmission), you can choose from the following:

a. Press and hold the Talk button to communicate on that

channel/ privacy code. Your radio will remain on that channel/privacy code and return to Standby mode.

b. Press the Channel Up or Channel Down button to resume

scanning privacy codes. If you do not press any button within 10 seconds, your radio will automatically resume scanning

privacy codes.

c. Press the Lock button to return to Standby

Warranty & Trademark Acknowledgment

Limited One-Year Warranty

Altis Global Limited warrants to the original consumer purchaser only that this product and the component parts thereof, will be free from defects in workmanship and materials for a period of one year from the date of first consumer purchase. During this period, Altis will, repair or replace, at its sole option and discretion, this product or any defective parts. Altis’ liability hereunder shall be limited to repair or replacement of the defective part or parts, and such correction shall constitute a fulfillment of all of Altis’ warranties hereunder.

This limited warranty is only valid for the original consumer purchaser in limited jurisdictions and is not transferrable. This limited warranty will automatically terminate prior to expiration if this product is sold

or otherwise transferred to another party. The product must be purchased from Altis or an authorized dealer or the warranty is void. This limited warranty is valid only for products purchased and utilized in

specific jurisdictions. Please visit our website at CRAFTSMAN.com for a list of jurisdictions wherein this limited warranty is valid.

This limited warranty does not cover damage due to misuse, abuse, negligence, acts of God, accident, commercial use or modification of, or to any part of this product. This warranty does not cover damage due to improper operation, maintenance or installation; ordinary wear and tear; or attempted alterations or

repairs by anyone other than Altis or someone authorized by Altis to do warranty work. Any unauthorized

alterations or repairs will void this warranty. This limited warranty does not cover product sold AS IS or WITH ALL FAULTS. This limited warranty is invalid if the factory applied serial number or date stamp has been altered, defaced or removed from this product. This limited warranty does not cover product

purchased or utilized in a jurisdiction not covered.

The procedure for obtaining service and support, and the applicability of this warranty, will vary depending

on the country or jurisdiction in which you purchase and utilize the product. For details on obtaining

product service, support and other warranty information please visit CRAFTSMAN.com.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, ALTIS MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALTIS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS EXPRESSED WARRANTY.

LIMITATION OF REMEDIES AND DAMAGES. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ALTIS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR

CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ATTORNEYS’ FEES AND/OR COSTS OF LITIGATION,

15 16

1. Press the Mode/Power button until the letter “C” and the

current call tone number (01 through 05) is displayed. The current call tone will sound for one second.

Call Tone Setting

2. Press the Channel Up or Channel Down button to hear the

other call tone settings.

3. Choose one of the following:

a. Press the Mode/Power button to enter the new setting

Channel Button

and proceed to other functions.

b. Press the Lock button to return to Standby mode.

Roger Beep Confirmation Tone

Your listener will hear an audible tone when you release the Talk button. This alerts the other party that you are finished talking and it is OK for them to speak.

To turn roger beep on or off

Mode/Power

1. Press the Mode/Power button until the Roger Beep icon flashes. The current on or off setting is displayed.

2. Press the Channel Up or Channel Down button to select

Roger Beep Off

roger beep on or off.

3. Choose one of the following:

a. Press the Mode/Power button to return to Standby

mode.

b. Press the Lock button to return to Standby mode.

Channel Button

FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. ALTIS IS NOT LIABLE FOR ANY

DAMAGES CAUSED BY THE PRODUCT OR BY THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES. ALTIS IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE OR STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION CANNOT BE WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF ALTIS OR AN AUTHORIZED REPRESENTATIVE OF ALTIS HAS BEEN ADVISED BY YOU OF THE POSSIBILITY OF ANY SUCH DAMAGES.

Some states and countries do not allow limitations on how long an implied warranty lasts and do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country

Provided that the product was purchased from Altis itself or through its authorized reseller or agent and utilized in the U.S.A., Altis will, without charge, repair or replace, at its option, defective products, products or component parts upon delivery to the authorized Altis Global Limited Authorized Service

Center, accompanied by proof of the date of first customer purchase, such as a duplicated copy of a sales receipt.

You must pay any initial shipping charges required to ship the product for warranty service, but the return charges, to an address in the U.S.A, will be at Altis’ expense, if the product is under warranty.

For Products Purchased Outside the U.S.A.

Please contact your authorized local reseller or agent for warranty information.

Customer Assistance

Product Service & Support

For any questions about operating this new Craftsman branded product, PLEASE CONTACT US FIRST… do not return this product to the retail store. The contact information for support will vary depending

on the country in which you purchased and utilize the product.

To obtain warranty service or other information for products purchased from Altis itself or through its

authorized reseller or agent and utilized in the U.S.A., please call our consumer support line at (888) 331-4569, or email us at CRAFTSMAN.com. You will receive instructions on how to ship the products

at your expense to an our Authorized Service Center. To obtain service, you must include: (a) a copy of

your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; and, most importantly; (c) your address and telephone number.

For further information needed on its features, please visit CRAFTSMAN.com for frequently asked questions and the electronic manual.

Trademark Acknowledgement

Manufactured, distributed, or sold by Altis Global Limited, official licensee for this product. Craftsman is a registered trademark of Craftsman Limited. All other product or service names are the property of their respective owners.