Altai Technologies IX500 User Manual

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Quick Setup Guide

ALTAI IX500 Indoor 2x2

80 2 .1 1 ac Wa v e 2 AP

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Quick Setup Guide

Version 1.0

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Quick Setup Guide

Introduction

Ceiling Mount Base

(15/16” T-Rail)

Ceiling Mount Base

(9/16” T-Rail)

IX500 Main Unit

Quick Setup Guide

Back Cover

(For Indoor Installation)

Dry Wall Mount Kit

- Screws x 2

Back Cover

(For Outdoor Installation)

Optional Items

Wall/Pole Mount Kit

- Mount Base x 1

- Anchors (For Concrete Wall) x 2

- Screws (For Concrete Wall) x 2

- Cable Tie (For Pole) x 2

Thank you for purchasing the ALTAI IX500 product. This guide provides instructions to install the product and set it up as AP with minimal effort.

Package Contents

- Anchors x 2

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Quick Setup Guide

Power/Booting

Status

Off

AP Powered Off

Flashing Red

AP Booting Up

Solid Red

AP Boot Up Finished and Ready for Service

2.4G Radio Enabled Only

(AP/Station/ Repeater)

Solid Purple

1. AP Mode on but with no Client Association; OR

2. Station Mode on but not connected to Remote AP; OR

3. Repeater Mode on but not connected to Remote AP

Alternate Flashing

Purple & Red

Data Transmitting/Receiving

5G Radio Enabled Only

(AP/Station/ Repeater/Bridge)

Solid Yellow

1. AP Mode on but with no Client Association; OR

2. Station Mode on but not connected to Remote AP; OR

3. Repeater Mode on but not connected to Remote AP; OR

4. Bridge Mode on but not connected to Remote Peer

Alternate Flashing

Yellow & Red

Data Transmitting/Receiving

2.4G and 5G

Radios Enabled

(AP/Station/

Repeater/Bridge)

Solid White

AP/Station/Repeater/Bridge Mode on but with no

connection with Client/Remote AP/Remote Peer

Alternate Flashing

Purple, Yellow & Red

Data Transmitting/Receiving

LED Indicator

Hardware Overview

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Quick Setup Guide

Ethernet Port, DC Power Jack and Reset Button

Ethernet Port

Reset Button

DC Power

Jack

Mount

Base Slot

Red LED Indicator

1-2s

5-8s

Factory Reset

Reboot

It serves two functions:

 Reboot: Press and hold the

Reset Button for 2-3 seconds

until the red LED blinks once.

 Factory Reset: Press and hold

the Reset Button for 5-8

seconds until the red LED blinks twice consecutively.

Ethernet Port:

It is used to connect to power source (see the Power Options in the later section) and provides 10/100/1000 Mbps network interface for LAN connection.

DC Power Jack:

It is used to connect to DC power source of 12VDC/1A as another power

option.

Reset Button:

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Quick Setup Guide

Mounting Options

Insert an appropriately sized ceiling rail

into one of the mount base slots first. Then

turn the AP slightly so that the rail slips into

another slot to lock the AP into place.

Select an appropriate ceiling

mount base (9/16” or 15/16”)

and slide the base into the

slot of the AP.

Option 1: T-Rail Ceiling Mount (9/16” T-Rail OR 15/16” T-Rail)

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Quick Setup Guide

Option 2: Wall Mount (Concrete Wall)

Determine where the AP is to be placed and mark location on the

wall surface for the two mounting holes of the mount base. Use an

appropriate drill bit to drill holes of 1/3” (8.1mm) diameter and 1”

(26mm) deep. Screw the anchors into the holes and then insert the

screws through the mount base to the anchors to attach the base to

the wall.

Slide the base into the

slot of the AP.

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Quick Setup Guide

Option 3: Pole Mount (For 1 inch to 3 inches of pole diameter)

Thread the open end of the

cable tie through the two

slots of the mount base.

Slide the base into

the slot of the AP.

Determine where the AP is to be placed. Tighten

the cable tie to secure the base to the pole.

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Quick Setup Guide

Setup Requirements and Preparation

802.3af/802.at – Compliant

PoE Switch

IX500 AP

Ethernet Cable

(PoE + Data)

Ethernet Cable

(Data)

 A computer with Web Browser: Google Chrome, Mozilla Firefox, or

Microsoft Internet Explorer 8 (or above)

 Two Cat 5e/6 Ethernet cables  802af/at-compliant PoE switch (54Vdc/0.6A)  AltaiCare account (Optional) for cloud AP management and user service

Power Options and Cable Connection Instructions

1. Connect the IX500 Ethernet port to an 802.3af/802.at-compliant PoE switch

with an Ethernet Cable.

2. Connect a computer to the switch.

3. Make sure the LED indicator turns into a solid light for AP configuration.

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Quick Setup Guide

1. Change TCP/IP Setting on Your Computer

For Windows 7 users,

1. Go to Control Panel, click Network and Sharing Center and then choose

the adapter that you want to connect to IX500 unit. In this example, adapter “Local Area Connection” is in connection with IX500-S. Click it and then click Properties.

2. Under the Networking tab, click Internet Protocol Version 4 (TCP/IPv4) in

the list box “This connection uses the following items”, and then click Properties.

3. Type in the following IP address and Subnet mask:

 IP address: 192.168.1.2  Subnet mask: 255.255.255.0

4. Click OK to close the Internet Protocol Version 4 (TCP/IP) Properties dialog

box and click OK again to close the Local Area Connection Properties dialog box.

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Quick Setup Guide

2. Access to Web Interface

1. Open a web browser. Type 192.168.1.222 in the address bar and then hit

Enter.

2. Login page will come up and you are required to enter username and

password. By default, the credentials are:

 Username: admin  Password: admin

3. Click Login.

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Quick Setup Guide

3. Configure AP Mode (2.4G/5G)

Internet

ISP

Modem

Ethernet

Cable

Gateway/Router

Modem

Cable

Ethernet

Cable

2.4G + 5G

Coverage

IX500

(AP Mode)

Network Scenario

Go to Configuration > Wireless > Radio0(2.4G)/Radio1(5G) > General. Below screenshots show an example for 2.4G radio configuration only. Same procedures can be applied to 5G radio configuration.

1. Make sure the box of Enable Radio is checked. Select AP mode for the

field of Radio Mode. Then click Submit.

2. Click WLAN and click More… in Detail of WLAN 0 to go to another page

for SSID and security configuration.

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Quick Setup Guide

3. Make sure WLAN is enabled by checking the box. Type in SSID to name

the wireless network you want to broadcast and then click Submit.

4. Click the tab WLAN Security. Select WPA2-PSK from the drop down menu

of Authentication Mode and select AES for Cipher Mode. Type in a password within 8~64 characters or numbers in Pass Phrase and click Submit.

5. Click Save & Apply at the top right corner to have all changes take effect.

6. Hook up the IX500 as shown in Network

Scenario. The SSID should now be broadcast from IX500 and can be seen in the computer for wireless connection.

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Quick Setup Guide

4. Connect with Cloud-Based Controller – AltaiCare

IX500_1 (AP)

IX500_2 (AP)

ISP Modem

Local Gateway/

Router

Network Scenario:

1. You can manage your IX500 and set up hotspot service for the subscribers

with AltaiCare, which is a cloud-based system.

2. Go to Configuration > Network > General. Select Switch Mode for Network

Setting and make sure the IX500 can reach Internet and communicate with AltaiCare by inputting valid IP settings either via DHCP or with Static IP configuration. Google Public DNS Server can be considered, e.g. 8.8.8.8 or

8.8.4.4 if you are not sure about the ISP DNS’s Server IP.

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Quick Setup Guide

3. Click Remote Mgmt and check the box of Enable Remote Management.

Select AltaiCare as Management Type and Cloud as Connection Type.

4. Select Full Management if the device is running in AP Mode. For Station

Mode, Bridge Mode and Repeater Mode, select Monitor Mode instead.

5. Click Submit and then Save & Apply at the top right corner to make all the

changes take effect.

6. Follow AltaiCare Quick Start Guide and register the IX500 in the system for

AP management and user service and admission control.

7. IX500 will appear as online in AltaiCare AP list if the connection is

successful.

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Quick Setup Guide

Federal Communication Commission Interference Statement (FCC) – USA

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with minimum distance 20cm between the radiator & your

body.

European Conformity (CE) – EU

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

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Wong's International USA Corp.

2905 Stender Way, Ste. 52, Santa Clara, CA 95054, USA Contact person: Mr. Lawrence Tan Email: lawrence.tan@wihl.us.com

Altai Technologies IX500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual