Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are registered trademarks of
Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and
tradenames are those of their respective owners.
• Warranty Service .......................................................................................................26
• Return for Full Refund ................................................................................................26
Page 4
1. INTRODUCTION
Thank you for choosing the Alpinestars A-Connect, Bluetooth Headset and Intercom
for Scooters and Motorcycles. With the Alpinestars A-Connect, you can call
handsfree on your Bluetooth mobile phone, listen to stereo music or GPS navigation
voice instructions via Bluetooth, and have intercom conversations in full duplex with
a passenger or other riders.
The Alpinestars A-Connect is compliant with the Bluetooth specification 3.0
supporting the following profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please confirm compatibility with other devices with the manufacturers.
Please read this user guide carefully before using the headset.
Also visit www.alpinestars.com/A-connect for the latest version of the user guide
and for additional information related to Alpinestars A-Connect products.
The Alpinestars A-Connect includes the following features:
• Bluetooth handsfree for Bluetooth mobile phones
• Bluetooth stereo headset for Bluetooth stereo devices such as MP3 players
• Bluetooth stereo headset for Bluetooth GPS navigations
• Bluetooth intercom up to 200 meters (220 yards)*
• Easy two-button operation
• Installation friendly unibody design
• Firmware upgradeable
• Key Specifications:
• Bluetooth 3.0
• Supporting profiles: Headset Profile, Hands-Free Profile (HFP), Advanced
Audio Distribution Profile (A2DP), Audio Video Remote Control Profile
(AVRCP)
*in open terrain
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2. PACKAGE CONTENTS
DC Power Charging & Firmware Upgrade Port
Speakers
Pin-hole Reset Button
Status LED
Boom Microphone Type
(-) Button
(+) Button
Wired Boom Microphone
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USB Power & Data Cable
Microphone Sponges
Hook and Loop Fasteners for Speakers
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3. GETTING STARTED
For installation, please refer to your helmet user manual
Powering On
Press and hold the (+) Button and the (–) Button at the same time for 1 second to
power on. The blue LED turns on and you will hear ascending beeps and “Hello”.
Powering Off
Press the (+) Button and the (–) Button at the same time. The red LED turns on for
about 2 seconds until it turns off completely and you will hear “Goodbye” and
descending beeps.
Charging the Alpinestars A-Connect
You can charge the Alpinestars A-Connect by connecting the supplied USB power &
data cable into a computer USB port or USB wall charger. You can use any standard
micro-USB cable to charge the A-Connect. The LED turns red while charging, and
turns blue when the headset is fully charged. It takes about 2.5 hours to fully
charge.
Note:
Please make sure to take off your
A-Connect-installed helmet while
charging.
1. The USB power & data cable is also
used for firmware upgrade of the
A-Connect.
2. The USB wall charger is not included
in the package. Any 3rd party USB
charger can be used with Alpinestars
prod ucts if the charger is approved by
either FCC, CE, IC.
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Checking Battery Level
You can check the battery level in two different ways when the headset is powering
on.
LED Indicator
When the headset is powering on, the red LED flashes rapidly indicating the battery
level.
LEDStatus
4 flashesHigh, 70~100%
3 flashesMedium, 30~70%
2 flashesLow, 0~30%
Voice Prompt Indicator
When you power on the headset, keep pressing and holding the (+) Button and (–)
Button simultaneously for about 3 seconds until you hear three high tone beeps.
Then you will hear a voice prompt indicating the battery level. However, if you
release the buttons as soon as the headset turns on, you will not hear the voice
prompt for the battery level.
Low Battery Warning
When the battery is low, the blinking blue LED in stand-by mode turns to red and
you will hear mid-tone triple beeps and a voice prompt saying “Low battery”.
Adjusting the Volume Level
You can easily adjust the volume by pressing the (+) Button or the (–) Button. You
will hear a beep when the volume reaches maximum or minimum level. The volume
is set and maintained independently at different levels for each audio source even
when you turn off and on the headset. For example, once you set the volume for
mobile phone handsfree, it will not change even if you adjust the volume when you
hear Bluetooth MP3 music. So you can always maintain the preferred optimum
volume level for each audio source.
Function Priority
The Alpinestars A-Connect operates in the following order of priority:
(Highest) Mobile Phone
Intercom
(Lowest) Bluetooth Stereo Music
A lower priority function is always interrupted by a higher priority function. For
example, stereo music is interrupted by an intercom call, and intercom conversation
is interrupted by an incoming mobile phone call.
Fault Reset
When the Alpinestars A-Connect is not working properly or is in faulty status for any
reason, you may reset by pushing the pin-hole reset button on the left speaker unit.
Insert a paper clip into the reset pin-hole and press and hold the reset button for a
second with light pressure. The A-Connect will be switched off. Turn the system
back on and try again. However, this will not restore the headset to factory default
settings.
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4. OPERATION QUICK REFERENCE
FunctionOperations
1 sec.1 sec.
Power
On/Off
Volume
Adjustment
+
Power On
1 press1 press
1 press1 press
or
+
Power Off
FunctionOperations
Select
Bluetooth
Pairing
(Phone, MP3,
GPS)
Device A
Device B
5 sec.
Intercom Pairing
8
pairing
A
5 sec.5 sec.
1 sec.
B
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Start & End
Intercom
Conversation
Configuration
EnterPIN
1 sec.
5 sec.
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FunctionOperations
Answer
End
*
Mobile
Phone
Voice Dial
*
*
Reject
1 press
2 sec.
3 sec.
3 sec.
2 sec.
FunctionOperations
or
Music
* You can use “Voice Dial” and “Redial” only in stand-by mode.
1 sec.
2 sec.
2 sec.
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5. PAIRING AND USING THE A-CONNECT WITH BLUETOOTH
DEVICES
Mobile Phone Pairing
1. Turn on the Alpinestars A-Connect and press and hold the (+) Button for 5 seconds
until the LED flashes red and blue alternately and you hear multiple beeps. You will
hear a voice prompt saying “Phone pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the Alpinestars
A-Connect in the list of the devices detected on the mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.
4. The mobile phone confirms that pairing has completed and the A-Connect is
ready to use. You will hear a voice prompt from the A-Connect saying “Your headset is paired”.
5. If the pairing process is not completed within three minutes, the Alpinestars
A-Connect will return to stand-by mode.
Multipoint Mobile Phones Pairing
You can simultaneously use two mobile phones which use the mobile phone profile.
1. You can pair the first mobile phone to the A-Connect by following the simple
procedures in “Mobile Phone Pairing”.
2. To pair the second mobile phone, press and hold the (–) Button for 5 seconds until
the red LED is rapidly flashing and you hear multiple beeps.
3. Within 2 seconds, press and hold the (+) Button for 1 second, then the LED turns
to blue flashing and the beeps turn to high tone double beeps. You will hear a voice
prompt saying “Multipoint pairing”.
4. Search for Bluetooth devices on your mobile phone. Select the Alpinestars
A-Connect in the list of the devices detected on the mobile phone.
5. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN.
6. The mobile phone confirms that pairing has completed and the A-Connect is
ready to use. You will hear a voice prompt from the Alpinestars A-Connect saying
“Your headset is paired”.
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1st Mobile Phone2nd Mobile Phone
2. If you have a stand alone Bluetooth stereo device, follow the pairing procedure
separately. The procedure is the same as the procedure of “Mobile Phone Pairing”.
Note:
1. If Bluetooth connection between the headset and a mobile phone is disconnected, press
and hold the (+) Button for 3 seconds to recover the Bluetooth connection immediately.
2. If Bluetooth connection between the headset and a media player is disconnected, press
and hold the (+) Button for 1 second to recover the Bluetooth connection and play.
Mobile Phone
Pairing
HFP
+
A2DP
Multipoint
Pairing
HFP
A-Connect
Multipoint Mobile Phones Pairing
Bluetooth Stereo Device Pairing
1. If the Bluetooth stereo device is integrated with the mobile phone such as
smartphones, you don’t need to pair the A-Connect with it separately. When the
Alpinestars A-Connect is paired with the mobile phone, it is also paired as a stereo
music device.
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Bluetooth GPS Navigation Pairing
You can listen to voice instruction from Bluetooth GPS navigation. Some GPS
systems use mobile phone profile (HFP, Hands-Free Profile) and others use stereo
music profile (A2DP, Advanced Audio Distribution Profile). Most motorcycle specific
GPS systems use mobile phone profile for turn-by-turn voice instruction. You can
simultaneously use a mobile phone and a GPS which uses mobile phone profile by
one of the following procedures.
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Multipoint GPS Pairing
If you use GPS only for turn-by-turn voice instructions, not for Bluetooth stereo
music streaming, multipoint pairing is recommended for the GPS connection.
Multipoint Bluetooth pairing allows the A-Connect to connect two HFP devices at
the same time: mobile phone and GPS navigation. Follow the steps below to pair
the GPS using the multipoint pairing.
1. Turn on the headset and press and hold the (–) Button for 5 seconds until the red
LED is rapidly flashing and you hear multiple beeps.
2. Within 2 seconds, press and hold the (+) Button for 1 second, then the LED turns
to blue flashing and the beeps turn to high tone double beeps. You will hear a voice
prompt saying “Multipoint pairing”.
3. Search for Bluetooth devices on the GPS navigation screen. Select the Alpinestars
A-Connect in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
5. The GPS confirms that pairing has completed and the Alpinestars A-Connect is
ready to use. You will hear a voice prompt from the A-Connect saying “Your headset is paired”.
6. If the pairing process is not completed within three minutes, the A-Connect will
return to stand-by mode.
You can simultaneously use two mobile phones which use the mobile phone profile.
Mobile Phone
HFP
+
A2DP
Mobile Phone
Pairing
GPS Navigation
Multipoint
Pairing
HFP
A-Connect
Multipoint GPS Pairing
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GPS Pairing as Mobile Phone
If GPS is not only used for turn-by-turn voice instructions but also is your preferred
Bluetooth stereo music source, you can pair the GPS to the A-Connect by following
the simple procedures in “Mobile Phone Pairing”. When you do this, the A-Connect
thinks the GPS is a mobile phone. But the A-Connect can directly pair an additional
mobile phone.
Note:
You have to use a motorcycle specific GPS which transmits turn-by-turn voice instruction to
the headset by Bluetooth. Most automotive GPS systems don’t have this feature.
GPS Navigation
Mobile Phone
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HFP
+
A2DP
Mobile Phone
Pairing
A-Connect
GPS Pairing as Mobile Phone
Multipoint Pairing
HFP
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Mobile Phone Call Making and Answering
1. When you have an incoming call, simply press the (+) Button to answer the call.
2. You can also answer the incoming call by loudly speaking any word of your choice
if Voice Activated Phone Answering, VOX phone is enabled. (Refer to
“Enabling/Disabling Voice Activated Phone Answering” for details.)
3. To end a call, press and hold the (+) Button for 2 seconds until you hear a mid-tone
single beep, or wait for the called person to end the call.
4. To reject a call, press and hold the (–) Button for 2 seconds until you hear a beep
while the phone is ringing.
5. There are several ways to make a phone call:
• Enter numbers on your mobile phone keypad and make a call. Then the call
is automatically transferred to the headset.
• Press and hold the (+) Button for 3 seconds in stand-by mode until you hear
a high tone single beep to activate the voice dialing of your mobile phone.
For this, the voice dialing feature must be available on the mobile phone.
Refer to your mobile phone manual for further instruction.
• To redial the last number, press and hold the (–) Button for 3 seconds in
stand-by mode until you hear a high tone single beep. You will hear a voice
prompt saying “Last number redial”.
Note:
1. If you are using multipoint mobile phone connection and you have an incoming call from
the second phone during the call of the first phone, then you may still receive the call from
second phone. In this case, the call from the first phone is on waiting mode. If you end a
call, then it will automatically guide you to the first phone call.
2. If you are using multipoint connection of mobile phone and GPS, you may not listen to the
GPS voice instruction during the phone call.
Stereo Music
You can listen to stereo music by Bluetooth wireless stereo. The Bluetooth audio
device must be paired with the Alpinestars A-Connect by following the “Bluetooth
Stereo Device Pairing” instructions. The A-Connect supports the Audio/Video
Remote Control Profile (AVRCP), so if your Bluetooth audio device also supports the
AVRCP, you can use the A-Connect to remotely control music playback. So, you can
not only adjust the volume but also use the functions such as play, pause, track
forward and track backward.
• To adjust the volume, press the (+) Button or the (–) Button.
• To play or pause music, press and hold the (+) Button for 1 second until you
hear a double beep.
• To track forward or track back, press and hold the (+) Button or the (–) Button
for 2 seconds until you hear a double beep.
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6. INTERCOM CONVERSATION
Pairing with Other A-Connect Headsets for Intercom Conversation
The Alpinestars A-Connect can be paired with another headset for Bluetooth
intercom conversation.
1. Turn on the two A-Connect headsets (A and B) that you would like to pair with
each other.
2. Press and hold the (–) Button of the headset A and B for 5 seconds until the red
LEDs of both units start to flash rapidly. You will hear a voice prompt saying
“Intercom pairing”.
3. Simply press the (–) Button of either of the two headsets A or B (It doesn’t matter
that you choose A or B) and wait until the LEDs of both headsets turn to blue and
intercom connection is automatically established. The two A-Connect headsets A
and B are paired with each other for intercom conversation. If the pairing process is
not completed within one minute, the A-Connect will return to stand-by mode.
Starting and Ending Intercom Conversation
1. You can start an intercom conversation with your intercom friend by pressing and
holding the (–) Button for 1 second.
2. To terminate an intercom conversation, press and hold the (–) Button for 1 second
again.
Intercom and Mobile Phone Call
1. When you have an incoming mobile phone call during an intercom conversation,
you will hear a ring tone. You can choose whether to 1) answer the mobile phone
call and stop the intercom conversation, or 2) reject the phone call and stay on the
intercom conversation.
• To answer the phone call and stop the intercom conversation, press the (+)
Button. When you hang up the phone call, the intercom will automatically be
recovered.
• To reject the phone call and stay on the intercom conversation, press and
hold the (–) Button for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a user from being
dropped out of an intercom conversation by an incoming mobile call.
2. When you have an incoming intercom call during a mobile phone call, you will
hear 4 high tone beeps, alerting you that there is an incoming intercom call. You will
also hear a voice prompt saying “Intercom requested”. In this case, the intercom
call does not override the mobile phone call because intercom has lower priority
than mobile call. You have to hang up the mobile phone call to make or receive an
intercom call.
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Intercom Failure
When you try to start an intercom conversation with an intercom friend who is
already having a mobile phone call with another person, you will hear a low tone
double beep signifying a busy signal. You will also hear a voice prompt saying
“Intercom failed, try again later”. In this case, you have to try again later. On the
other hand, the intercom friend will hear 4 high tone beeps alerting them that there
is an incoming intercom call.
Intercom Reconnection
If your intercom friend goes out of range while having an intercom conversation, you
may hear static noise and eventually the intercom will be disconnected. In this case,
the Alpinestars A-Connect automatically tries to reconnect the intercom every 8
seconds. You will hear high tone double beeps until the intercom is reestablished.
If you don’t want to make a reconnection, press and hold the (–) Button for 1 second
to stop the attempt.
7. ALPINESTARS A-CONNECT CONFIGURATION SETTING
You can set the configuration of the A-Connect by the voice menu instruction as
below.
1. To enter into voice configuration menu, press and hold the (+) Button for 10
seconds until the LED shows solid blue and you hear high tone double beeps. You
will hear a voice prompt saying “Configuration menu”.
2. Press the (+) Button to navigate between menus. You will hear voice prompts for
each menu items as below.
3. You can enable or disable the feature or execute the command by pressing the (–)
Button.
4. If any button is not pressed within 10 seconds, the A-Connect will exit the
configuration and goes back to standby.
5. If you want to exit the configuration immediately, press and hold the (+) Button
until you hear a voice prompt, “Exit configuration”, and press the (–) Button.
The voice prompts for each menu item are as below:
If this feature is enabled, you can answer incoming calls by simply saying a word
loudly enough, unless you are connected to intercom. For example, when you hear
a series of beeps for an incoming call, you can answer the phone by saying “Hello”
or any other word loudly. However, the phone VOX feature does not work if you are
connected to intercom. This is enabled from the factory but you can disable this. If
this mode is disabled, you have to press the (+) Button to answer an incoming call.
Enable
Press the (–) Button
Enabling/Disabling Voice Prompts
Voice Prompt“Voice prompt”
Factory Default
Enable / Disable
You can disable voice prompts by configuration setting, but the following voice
prompts are always on.
- Voice prompts for configuration setting menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset
Enable
Press the (–) Button
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Voice Prompt“Delete all pairings”
Factory Default
Execute
To delete all Bluetooth pairing information of the Alpinestars A-Connect, press the
(+) Button until you hear a voice prompt, “Delete all pairings”, and press the (–)
Button to confirm.
N/A
Press the (–) Button
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Reset to Factory Default Setting
Voice Prompt“Factory reset”
Factory Default
Execute
To restore factory default settings on the Alpinestars A-Connect, press the (+)
Button until you hear a voice prompt, “Factory reset”. Press the (–) Button to
confirm. The A-Connect powers off with a voice prompt, “Headset reset, goodbye”.
N/A
Press the (–) Button
Exit Voice Configuration Menu
Voice Prompt“Exit configuration”
Factory Default
Enable / Disable
To exit voice configuration menu and get back to stand-by mode, press the (+) Button
until you hear a voice prompt, “Exit configuration”. Press the (–) Button to confirm.
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N/A
Press the (–) Button
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Press (+) ButtonPress (–) Button
“Vox phone”
“Voice prompt”
“Delete all pairings”
“Factory reset”
“Exit configuration”
Enable / disable
Enable / disable
Execute
Execute
Execute
Voice Configuration Menu & Button Operations
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8. FIRMWARE UPGRADE
The Alpinestars A-Connect supports firmware upgrade function.
Please visit www.alpinestars.com/A-Connect to check the latest software
downloads.
Boom Microphone Type
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CERTIFICATION AND SAFETY APPROVALS
Sena Technologies Inc. (Sena) advises:
FCC Compliance Statement
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antennae
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RF Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions
for satisfying RF exposure compliance. The antenna used for this transmitter must
not transmit simultaneously with any other antenna or transmitter, except in
accordance with FCC multi-transmitter product procedures.
FCC Caution
Any changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void user’s authority to operate the equipment.
CE Declaration of Conformity
This product is CE marked according to the provisions of the R&TTE Directive (99/5/
EC). Hereby, Sena declares that this product is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. For further
information, please consult www.sena.com. Please note that this product uses
radio frequency bands not harmonized within EU. Within the EU this product is
intended to be used in Austria, Belgium, Denmark, Finland, France, Germany,
Greece, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden,
United Kingdom and within EFTA in Iceland, Norway and Switzerland.
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Industry Canada Statement
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Sena is under license. Other trademarks and trade names are
those of their respective owners.
The product is compliant with and adopts the Bluetooth® Specification 3.0 and has
successfully passed all interoperability tests that are specified in the Bluetooth®
specification. However, interoperability between the device and other Bluetooth®enabled products is not guaranteed.
WEEE (Waste Electrical and Electronic Equipment )
The crossed-out wheel bin symbol on the product, literature,
or packaging reminds you that all electrical and electronic
products, batteries, and accumulators must be taken to
separate collection at the end of their working life. This
requirement applies to the European Union and other
locations where separate collection systems are available. To
prevent possible harm to the environment or human health
from uncontrolled waste disposal, please do not dispose of
these products as unsorted municipal waste, but hand it in at
an official collection point for recycling.
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IMPORTANT SAFETY INFORMATION
WARNING: CRITICAL SAFETY
Important: Your first responsibility is to ride safely and responsibly! Be aware that
using the A-Connect System, including speaking with others, listening to music, or
obtaining directions from a navigator, will lessen your ability to hear traffic and
other sounds in the surrounding environment and will reduce your attentiveness to
traffic and road conditions.
Please ensure that the product is properly used by observing the warnings and
cautions below to prevent any risk and/or damage to property.
Product Storage and Management
• Keep the product free of dust. It may damage mechanical and electronic
parts of the product.
• Do not store the product in high temperatures as this may reduce the life
span of electronic devices, damage the battery, and/or melt plastic parts of
the product.
• Do not store the product in cold temperatures. Abrupt changes in
temperatures may cause condensation and damage electronic circuits.
• Do not clean the product with cleaning solvents, toxic chemicals, or strong
detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere with
the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the product or its
internal electronic circuits.
• Do not disassemble, repair or modify the product as this may damage the
product and invalidate the product warranty.
• Do not store the product in humid environments, especially for long time
storage.
Product Use: IMPORTANT!
• In some regions, it is prohibited by law to ride motorcycles while wearing
headsets or earbuds. Therefore be certain to comply with all relevant laws
in the region before using the product.
• Use of the product at a high volume for a long period of time may damage
your eardrums or hearing ability. Keep the volume at a modest level to
prevent damage.
• Do not cause impact to the product or touch it with sharp tools as this may
damage the product.
• Do not use the product in high-temperatures or apply heat to the product as
this may cause damage, explosion, or fire.
• Keep product away from pets or small children. It may damage the product.
• In any place where wireless communication is prohibited, such as hospitals
or airplanes, turn off the power and refrain from using the product. In a place
where wireless communication is prohibited, electromagnetic waves may
cause hazards or accidents.
• Do not use the product near hazardous explosives. When it is near any
explosion hazards, turn off the power and heed any regulations, instructions,
and signs in the area.
• When using the product, be certain to conform to laws regarding the use of
communications devices while riding.
• Do not put the product where it may hamper the rider’s vision or manipulate
it while riding. This may cause traffic accidents.
• Before riding, fasten the product to the helmet, and double-check that it is
fastened. Separation of the product while riding may cause damage to the
product or accidents.
• If the product is damaged, stop using it immediately. It may cause damage,
explosion, or fire.
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Battery
This product has an irreplaceable rechargeable battery inside. Therefore, when
using the product, make sure to adhere to the following:
• Never separate the battery from the product as this may damage the
product.
• The battery performance may be reduced over time with usage.
• In recharging the battery, make sure to use an approved charger provided by
the manufacturer. Use of a non-approved charger may cause fire, explosion,
leakage, and other hazards may also reduce the life time or performance of
the battery.
• Any 3rd party USB charger can be used with the products if the charger is
approved by either the FCC, CE, IC or other locally approved agencies that
Sena accepts.
• Do not use cigarette chargers other than the included cigarette charger to
charge the headset.
• Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher or
lower temperatures may reduce the capacity and life of the battery, or may
cause temporary non-operation. Do not use the product in sub-zero
temperature, because it may cause serious reduction of the battery
performance.
• If you apply heat to the battery or throw it into fire, it may explode.
• Do not use the product with a damaged battery. It may explode and/or cause
accidents.
• Never use a damaged charger. It may explode and/or cause accidents.
• Battery life may vary depending on conditions, environmental factors,
functions of the product in use, and devices used with it.
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PRODUCT WARRANTY AND DISCLAIMER
Limited Warranty
Limited Warranty
The product quality is guaranteed based on the technical specification stated in the
product manual, and data regarding product warranty. Here, product warranty
extends to the product only. Sena and Alpinestars will not be liable for any loss,
damage of human life, or loss of property which may result from using the product
beyond defective parts or flaws that occur due to problems in manufacture.
Warranty Period
Free-of-charge replacements of defective parts for the product or flaws that may
have occurred due to problems in manufacture is guaranteed for a period of 2 years
from the date of initial purchase.
Termination
Quality warranty of the product becomes effective on the date of initial purchase. In
addition, the quality warranty of the product expires when the warranty period
expires. However, in the following cases, the warranty will be terminated
prematurely.
• In the event the product has been sold or transferred to a third party.
• In the event the manufacturer’s name, serial number, product label, or other
markings have been modified or removed.
• In the event any unauthorized person has tried to disassemble, repair, or
modify the product.
Notice and Waiver
By buying and using this product, you relinquish considerable legal rights including any
claim for compensation for damages against Sena and Alpinestars. Therefore, be certain
to read and understand the following terms and conditions before using the product. Use
of this product will constitute consent to this agreement, and forfeiture of rights to all
claims.
1. You agree that you, your descendants, legal proxies, successors, or transferees will not
raise permanent volitional request for any suit, claim, implementation, redemption or
similar action against Sena and Alpinestars with regard to any occasion such as difficulty,
pain, suffering, inconvenience, loss, injury, or death which may occur to you or a third party
during the use of this product.
2. You must completely understand and accept all risks (including those occurring due to
any careless behavior of yours or others) which may occur during the use of this product.
3. You are responsible for ensuring that your medical condition permits usage of the
product and that you are in sufficient physical condition for using any device which can be
used with it. In addition, you must ensure that the product does not limit your abilities and
that you are able to use it safely.
4. You must be an adult who can take responsibilities for using the product.
5. You must read and understand the following warnings and alerts:
• Sena and Alpinestars together with their respective employees, managers,
partners, subsidiaries, representatives, agents, supporting firms and suppliers,
sellers of Sena and Alpinestars (collectively referred to as “the company”)
recommend that, before using the product and similar devices of any brands
including its derivative models, you collect any relevant information in advance
and be entirely prepared in terms of weather, traffic situation, and road conditions.
• When you use the product while you operating any vehicle or equipment such as
motorcycles, scooters, mopeds, ATVs, or quad-bikes (hereinafter called as
“transportation means”), you must take complete caution regardless of the
location of such operation.
• Use of the product on the road may cause such risks as fracture, serious disability,
or death.
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• Risk factors, which may occur when you use the product, may be due to errors of
the manufacturer, its agents, or third parties which are involved in the
manufacturing.
• Risk factors, which may occur when you use the product, may be unforeseeable.
Therefore, you must take full responsibility for any damage or loss caused by all
risk factors which may occur when using the product.
• When you use the product, use good judgment; never use it under the influence of
alcohol.
6. You must read and completely understand all terms and conditions of legal rights and
warnings that are involved in using the product. In addition, usage of the product
constitutes acceptance of all terms and conditions regarding waiver of rights.
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing it, you relinquish all rights to
liabilities, loss, claims, and claims for reimbursement of expenses (including
attorney’s fees). Therefore, Sena and Alpinestars will not be liable for physical
injury, death, or any loss or damage of transportation means, possessions, or assets
which belong to you or third parties that may have occurred while you use the
product. Further, Sena and Alpinestars will not be liable for any substantial damage
not related to the, condition, environment, or malfunction of the product. All risks
related with the operation of the product depend entirely on the user regardless of
its use by the initial purchaser of a third party.
Use of this product may violate local or national laws. In addition, be aware once
again that correct and safe use of the product is entirely your responsibility.
Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW, SENA AND ALPINESTARS EXCLUDES
FOR THEMSELVES AND THEIR SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR
FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION
OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF THEIR PRODUCTS, EVEN IF SENA AND ALPINESTARS OR THEIR
AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND LIMITS THEIR LIABILITY TO REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT SENA OR ALPINESTARS OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. IN ANY
CASE, THE TOTAL COMPENSATION LIABILITIES OF SENA OR ALPINESTARS OR
THEIR SALES AGENTS SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY
THE PURCHASER.
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Liabilities Disclaimer
In addition to damages which may occur due to the use of the product, Sena and
Alpinestars will not be liable for damages of the product which occur due to the
following events.
• In the event the product is misused or used for purposes other than its
intended purposes.
• In the event the product is damaged because the user does not follow the
content of the product manual.
• In the event the product is damaged because it has been left unattended or
has undergone any other accident.
• In the event the product is damaged because the user has used any parts or
software which are not provided by the manufacturer.
• In the event the product is damaged because the user has disassembled,
repaired, or modified it in such way as is not explained in the product
manual.
• In the event the product is damaged by a third party.
• In the event the product is damaged due to Acts of God (including fire, flood,
earthquake, storm, hurricane or other natural disaster).
• In the event the surface of the product is damaged by use.
Warranty Service
To obtain product warranty service, send the defective product, at your expense, to
Alpinestars or the seller along with proof of purchase (a receipt that shows the
purchase date, a product registration certificate of the Website, and other relevant
information). Take necessary measures to protect the product. In order to get a
refund or replacement, you must include the whole package as it was purchased.