Alpha denies responsibility for any damage or injury involving its enclosures, power supplies, generators,
batteries or other hardware, manufactured by Alpha or members of the Alpha Group, when used for an
unintended purpose, installed or operated in an unapproved manner, or improperly maintained.
NOTE:
Photographs and drawings in this manual are for illustrative purposes only and might not exactly match your
installation.
NOTE:
Review this manual before proceeding. If there are questions regarding the safe installation or operation of
this product, please contact Alpha Technologies or your nearest Alpha representative.
TM
Contacting Alpha Technologies: www.alpha.com
or
For general product information and customer service (7 AM to 5 PM, Pacic Time), call
To report errors in this document, send email to:Techpubs@alpha.com
746-257-B5-001, Rev. A1 (11/2013)
1-800-863-3930
For complete technical support, call
1-800-863-3364
7 AM to 5 PM, Pacic Time or 24/7 emergency support
Review the drawings and illustrations contained in this manual before proceeding. If there are any questions regarding
the safe installation or operation of the system, contact Alpha Technologies or the nearest Alpha representative. Save this
document for future reference.
To reduce the risk of injury or death and to ensure the continued safe operation of this product, the following symbols have
been placed throughout this manual. Where these symbols appear, use extra care and attention.
WARNING!
WARNING presents safety information to PREVENT INJURY or DEATH to the technician or user.
CAUTION!
CAUTION indicates safety information intended to PREVENT DAMAGE to material or equipment.
NOTE:
A NOTE provides additional information to help complete a specic task or procedure.
ATTENTION:
The use of ATTENTION indicates specic regulatory/code requirements that may affect the placement of equipment
and /or installation procedures.
746-257-B5-001, Rev. A1 (11/2013)
7
Page 8
1.0 Introduction
The AlphaNet IDH4 Series Embedded DOCSIS Transponder allows monitoring of Alpha power supplies through
existing cable network infrastructure. Advanced networking services provide quick reporting and access to
critical powering information. This manual focuses on the IDH4 Series transponders complementing the XM3-HP
CableUPS.
The IDH4 Series utilizes Simple Network Management Protocol (SNMP) and Management Information Bases
(MIBs) to provide network status monitoring and diagnostics. A Web interface enables authorized personnel
direct access to advanced diagnostics using a common Web browser. No custom software is required. This
manual addresses the three models of the IDH4 Series. The table below compares the differences between the
transponder models when installed in an XM3-HP power supply.
ModelIDH4X IDH4 IDH4L
Part Number746-257-20746-257-21746-257-22
Capacity4 power supplies (plus generator)1 power supply1 power supply
1 & 2 Battery StringsYesYesYes with SAG option
3 & 4 Battery StringsYesNoYes with SAG option
Tamper SwitchYesYesYes
Environmental Control YesNoYes
COM Port (AlphaBus)YesNoNo
Ethernet PortYesYesYes
Table 1-1, IDH4 Series Transponder Model Variation
• 10/100 Mbps auto-negotiating standard Ethernet interface
• Supports SNMPv1, v2c
• Extensive power supply diagnostic MIBs
• Embedded Web server for direct diagnostics
• Environmentally hardened DOCSIS cable modem and transponder
• Local Ethernet port provides technician on-site access to extensive power supply diagnostics*
• Angled RF connector reduces cable bend radius
• Diagnostic LEDs
* Ethernet port also permits the connecting of external CPE devices
8
746-257-B5-001, Rev. A1 (11/2013)
Page 9
1.0 Introduction, continued
Environmental IO Connector
(IDH4X and IDH4L only)
Tamper Connector
Ethernet Port for Local Diagnostics
Intelligent CableUPS Interface
(located on other side of the board)
RF Connector
COM Port (IDH4X only)
Battery Monitoring Connection A/B
(IDH4 and IDH4X only)
Battery Monitoring Connection C/D
(IDH4X only)
Fig. 1-4, Side View, AlphaNet IDH4 Series
746-257-B5-001, Rev. A1 (11/2013)
9
Page 10
2.0 Overview
2.1 System Diagram
Power Supply
1
SNMP-based Network Management System
10
IDH4
2
Series
Coax/HFC Network
5
Local Computer
4
CMTS
6
TCP/IP Network
12
External Generator
3
DHCP Server
7
TFTP ServerTOD Server
8
9
Web Browser
11
Fig. 2-1, Representative System Arrangement
All power supply data is stored in the power supply inverter module's class information base (CIB) tables in the power supply.
1
This data is accessible directly via the power supply’s smart display (see the power supply’s technical manual for details).
The CIB tables are the source of the transponder’s data.
The IDH4 Series contains both SCTE-HMS Management Information Base (MIBs) and the proprietary Alpha MIB tables. The
2
SCTE-HMS MIBs are industry standard MIB tables that store power supply, battery and generator data from the CIB tables
(See Section 7.0, Data Management). The Alpha MIB contains all the data of the SCTE-HMS MIBs, additional power supply
settings and values, and IDH4 Series conguration values.
An external generator or additional power supplies may be connected through the COM (AlphaBus, available only on the
3
IDH4X) port permitting monitoring locally through the Ethernet connector or remotely via the Web page or SNMP-based
Network Management System.
Power supply and transponder parameters can be monitored and set locally using a personal computer and a standard
4
Ethernet cable.
The IDH4 Series transmits data via its cable modem directly over the Coax or Hybrid Fiber Coax network.
5
The Cable Modem Termination System (CMTS) is the bridge between the cable network and the TCP/IP network. The IDH4
6
Series’ cable modem communicates directly with the CMTS.
The Dynamic Host Control Protocol (DHCP) server needs to be provisioned with the IDH4’s cable modem CM MAC address
7
and the MAC address needs to be assigned a DOCSIS Conguration File.
10
The DOCSIS Conguration File and rmware les should be available in the Root Directory of the Trivial File Transfer
8
Protocol (TFTP) Server.
The Time of Day (TOD) Server provides the cable modem with the current date and time via the SNTP protocol.
9
A Network Management System (NMS) or MIB Browser allows remote monitoring of parameter values and changing of
10
settings in SNMP MIB tables. SCTE-HMS and Alpha MIBs must be installed in the browser. Alarms and traps can be set and
monitored.
The power supply and generator data may be accessed remotely through the transponder's Web page by placing its IP
address into a standard Internet Web browser.
11
The following ports of the Transmission Control Protocol/Internet Protocol network must be opened: 161=SNMP, 162=SNMP,
Traps, 69=TFTP, 80=HTTP.
12
746-257-B5-001, Rev. A1 (11/2013)
Page 11
2.0 Overview, continued
2.2 Network Connectivity
The IDH4 Series cable modem must be recognized by the CMTS as a valid device to be assigned an IP
address from the DHCP server, to locate the TFTP and TOD servers, and to communicate with the SNMP
management server (trap receiver).
Data from both the cable modem and power supply are accessed and managed through the modem’s
IP address on the secure private modem network. The transponder is not accessible from the public
Customer Premises Equipment (CPE) network. Consequently, the Network Management System (NMS)
that monitors the power supplies must have access to the same private modem network.
CMTS and system vendors use different security methods to insure network integrity, but common
considerations are:
• Network MAC ltering may have to be modied to allow the cable modem OUI of 00:26:97
for North America.
• For SNMP access, UDP ports 161 and 162 must not be blocked.
• For TFTP access, port 69 must not be blocked.
• For HTTP access, port 80 must not be blocked.
• For SNTP access, port 37 must not be blocked.
• Firewalls must allow TFTP, DHCP, SNMP and TOD communication to the cable modem.
• If the address of the TFTP or TOD server is different than the DHCP server, the response from the
DHCP server must contain the TFTP and TOD addresses.
2.3 System Conguration and Installation
NOTE:
Before installation, read all of the System Overview Sections.
IDH4 Series installation and setup is comprised of three basic steps:
1. Conguring the Network: Provisioning the DHCP Server with the transponder’s MAC address and
assigning it a DOCSIS Conguration File.
2. Setting Options: The IDH4 Series is designed for out of the box, "plug and play" operation, but
non-default settings such as SNMP trap destination addresses may be required for the Network
Management System (NMS). SNMP trap addresses can be set automatically via the DOCSIS
Conguration File per RFC 4639, while IDH4 Series proprietary options may be set through type-11
TLV entries. The SCTE-HMS and Alpha MIBs may need to be compiled into a MIB browser before it
can be used to monitor or set transponder and power supply parameters.
3. Field Installation of the IDH4 Series into the power supply, connecting the battery sense wire
harnesses and verifying operation.
These steps can be performed independently of one another. However, conguring the network prior
to eld installation will allow the installation to be veried while personnel are still on-site. Performing
eld installation before network conguration and before the installation can be veried, might result in
additional eld service calls to correct mistakes.
Carefully read the following section in order to understand the dependencies within the system before
performing system conguration or hardware installation.
746-257-B5-001, Rev. A1 (11/2013)
11
Page 12
2.0 Overview, continued
2.4 IDH4 Series Start Up and Reboot Routine
TFTP Server
TOD Server
DHCP Server
TCP/IP NetworkHFC Network
5
4
3
Switches
Routers
Firewalls
Network Management System
MIB Browser
Web Browser
CMTS
2
6
IDH4 Series
1
Power Supply
7
Local Laptop
Fig. 2-2, Order of Operations
The above diagram, read left to right, indicates the order of operations as the transponder comes online.
There are certain conditions that must exist for each step to occur, resulting in successful data monitoring and
management. The numbers below correspond to the numbered arrows above.
LEDs and Indications
Ref #
1
2
35
to
6
7
Communications
State
Transponder Initializing/
Searching for
Downstream DOCSIS
channel
DOCSIS Channel locked
- Completing upstream
and network registration
Online - Registration
Complete
IDH4 Series fully
functional
Laptop Connected to
local Ethernet port
ALM/RDYDownstream (DS)Registration (REG)
ON (Green)FlashingOFFOFFOFFOFF
ON (Green)ONFlashingON (Green)OFFOFF
Flashing
(Green)
Flashing
(Green)
Flashing
(Green)
ONONON (Green)OFF and ONOFF
ONONON (Green)
ONONON (Green)Bursts
Rx/Tx
Power
Communications (COM) Ethernet (ETH)
Bursts when communicating to
multiple power supplies (IDH4X
OFF
LNK - ON
ACT - Bursts
12
Refer to Ref #6 in the above table for normal LED behavior when the IDH4 is fully functional.
• Blue Rx/Tx Power LED indicates Rx/Tx Power at a warning level. Make the necessary RF level adjustments.
• Red Rx/Tx Power LED indicates Rx/Tx Power at an alert level. Make the necessary RF level adjustments.
Table 2-1, LEDs and Indications
746-257-B5-001, Rev. A1 (11/2013)
Page 13
3.0 Network Conguration
3.1 Provisioning the DHCP Server with the MAC Addresses
On the DHCP server, assign the cable modem’s CM MAC address with a DOCSIS Conguration File to
set modem communication options. (See Section 3.2, The DOCSIS Conguration File for instructions
on how to create a DOCSIS Conguration File).
The CM and CPE MAC addresses are located in two places on the IDH4 Series and on the packing slip,
see below. The CM MAC address may be labeled as the RF MAC address on some IDH4 Series units.
Identier label
746-257-B5-001, Rev. A1 (11/2013)
Cable Modem
and CPE MAC
Address Label
Fig. 3-1, Locations of MAC Address Labels
13
Page 14
3.0 Network Conguration, continued
3.2 The DOCSIS Conguration File
A cable modem’s DOCSIS Conguration File is a type-length-value (TLV) le that contains important
operational parameters as dened by the DOCSIS standards. It provides certain settings for the cable
modem. In addition to standard entries, settings in the DOCSIS Conguration File should include the
modem’s community strings and if an upgrade is necessary, rmware upgrade parameters. Place the
conguration le in the TFTP root directory.
To build a DOCSIS Conguration File use a DOCSIS TLV editor program.
See Section 3.2.3, Sample DOCSIS Conguration File Entries.
NOTE:
The modem community strings should be set in the DOCSIS Conguration File. Failure to set
community strings will result in a less secure system. For automatically updating modem rmware
with the DOCSIS Conguration File, see Section 5.1, Upgrading IDH4 Series Modem Firmware.
3.2.1 Setting Modem Community Strings
Set the modem community strings with the DOCSIS Conguration File by including the following
SNMP parameters:
MIB ParameterObject IDDescriptionValue
docsDevNmAccessIp1.3.6.1.2.1.69.1.2.1.2.xThe IP address (or subnet) of the
network management station
docsDevNmAccessIpMask1.3.6.1.2.1.69.1.2.1.3.xThe IP subnet mask of the network
management stations
docsDevNmAccessCommunity1.3.6.1.2.1.69.1.2.1.4.xThe community string matched to this
IP address net mask entry
docsDevNmAccessControl1.3.6.1.2.1.69.1.2.1.5.xThe level of access granted1= none
docsDevNmAccessInterfaces1.3.6.1.2.1.69.1.2.1.6.xSpecies the set of interfaces from
which requests from this NMS will be
accepted
docsDevNmAccessStatus1.3.6.1.2.1.69.1.2.1.7.xControls and reects the status of rows
in this table
Note: "X" denotes the index of the SNMP entry
e.g. 10.20.30.0
e.g. 255.255.255.0
alphanumeric string
2= read only
3= read/write
0x40 : Cable interface (typical)
0x80 : Ethernet interface
0xC0 or 0x00 : Both interfaces
4
Table 3-1, Modem Community String Parameters
14
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Page 15
3.0 Network Conguration, continued
3.2 The DOCSIS Conguration File, continued
3.2.2 Setting SNMP Trap Destination Addresses
Set the SNMP Trap Destination Addresses via the DOCSIS Conguration File by including the
following SNMP parameters:
MIB ParameterObject IDDescriptionValue
docsDevNmAccessIP1.3.6.1.2.1.69.1.2.1.2.xIP address of trap destination, e.g. NMS
docsDevNmAccessIpMask1.3.6.1.2.1.69.1.2.1.3.xMust be set to 255.255.255.255 per RFC
docsDevNmAccessCommunity1.3.6.1.2.1.69.1.2.1.4.xCommunity string used by NMS to query
docsDevNmAccessControl1.3.6.1.2.1.69.1.2.1.5.xLevel of SNMP access to IDH4 Series
docsDevNmAccessInterfaces1.3.6.1.2.1.69.1.2.1.6.xSpecies the set of interfaces from which
docsDevNmAccessStatus1.3.6.1.2.1.69.1.2.1.7.xControls and reects the status of rows
Note: "X" denotes the index of the SNMP entry
server
4639
transponder
from IP address specied in
docsDevNmAccessIpMask
requests from this NMS will be accepted
in this table
e.g. 10.20.30.40
255.255.255.255
alphanumeric string
4= Read/Only plus Trap
5= Read/Write plus Trap
6= Trap only, no SNMP access
0x40 : Cable interface (typical)
0x80 : Ethernet interface
0xC0 or 0x00 : Both interfaces
4
Table 3-2, Trap Destination Addresses
NOTE:
As an alternative to the docsDevNmAccessTable, SNMP Trap Destination Addresses may be set
through the IDH4 proprietary MIB atiMgmtSnmpTrapTable (OID: 1.3.6.1.4.1.926.1.3.1.1) using
a SNMP MIB Browser or as an entry in the Proprietary Conguration File (see Section 3.2.4,
Sets Read-Write community string. Set the IP address, netmask and community string to t your system.
Sets the IP address of where the SNMP traps will be sent. This is typically set to match the IP address of the Network
Management's System Server.
Sets rmware download parameters.
16
Species the IP Address of the TFTP server used for upgrading rmware.
D
Sets Code Verication Certicate (CVC) for rmware upgrade security per the DOCSIS specication.
E
NOTE:
DOCSIS conguration les vary from system to system. Take into consideration your company's policies,
and test the le on a local system prior to widescale deployment.
The IDH4 Series will attempt to download a TLV-formatted le ‘idhdoc04.cfg’ from the modem’s
provisioning TFTP server at start up and every 24 hours thereafter. The idhdoc04.cfg proprietary
conguration le is optional and provides an alternative method to the modem’s DOCSIS conguration
le for deploying Alpha proprietary SNMP MIB parameters to eld-installed IDH4 Series transponders.
The idhdoc04.cfg le should be used if the following conditions are true:
1. Non-default settings, such as SNMP Trap Destination Addresses need to be distributed to all
IDH4 Series transponders.
2. The operator does not desire to place Alpha-proprietary parameters into the modem’s DOCSIS
conguration le.
NOTE:
The recommended method for setting the SNMP trap address(es) is through the modem DOCSIS
conguration le (see Section 3.2, The DOCSIS Conguration File). Alpha-proprietary parameters may
also be set through the modem’s DOCSIS conguration le, eliminating the need for the idhdoc04.cfg
proprietary conguration le.
To build the idhdoc04.cfg le, enter the desired SNMP OIDs and values from the Alpha MIB into a TLV
le as TLV type-11 entries using a TLV editor (see sample entries below). The IDH4 Series proprietary
conguration Setup le must be named “idhdoc04.cfg” and placed in the root directory of the TFTP
server. IDH4 settings are updated according to values dened in this le at start up and after every 24
Communications Settings may be changed through the Alpha MIB remotely using an SNMP MIB browser
or automatically by placing the SNMP parameters into the DOCSIS cong le.
See Section 6.0, Data Management for an explanation of the Alpha MIB.
NOTE:
Before setting options, verify UDP ports 37, 69, 161, 162 and TCP port 80 are not blocked.
See Section 10.0, MIB Parameters for complete parameter denitions.
IntegerSend SNMP trap when alarmed
IntegerDownload interval for IDH4 Series-
IntegerTime IDH4 Series will wait before
Integer
condition returns to normal state
specic items in idhdoc04.cfg cong
le (hours)
reset if SNMP trafc is not detected
(minutes)
HTTP Web Server
1 = Disabled
2 = Enabled (Default)
24 (Default, in hours)
1440 (Default, in minutes)
Note: If set to zero, watchdog will be
disabled.
1 = Disabled
2 = Enabled (default)
Table 3-4, Transponder Communications Parameters
NOTE:
The IDH4 Series will inherit the cable modem community string settings provided by the DOCSIS
Conguration File.
18
746-257-B5-001, Rev. A1 (11/2013)
Page 19
4.0 Web Interface
Overview
The IDH4 Series power supply transponder provides an embedded Web server interface to allow operations
personnel the ability to connect locally or remotely via TCP/IP over Ethernet with a laptop/computer to verify the
status of common data points and to congure various operating parameters.
4.1 Local Web Server Access
The IDH4 Series transponder’s Ethernet port (comparable to the Craft port on some transponder models)
will typically be used as a local connection point allowing the user to connect directly to the IDH4 Series
Web server interface to verify/congure common communication parameters and view power supply
status and battery values. The Ethernet port on the IDH4 Series is a fully functional standard Ethernet
port, capable of providing all the functionality of any standard Ethernet connection.
To access the IDH4 Series transponder Web server locally utilizing a Web browser, follow the procedure
outlined below:
1. Connect a standard Ethernet cable (CAT5) between the IDH4 Series transponder Ethernet port (ETH)
and a laptop or computer’s network interface port.
2. Launch a Web browser.
3. Enter the transponder's default IP address (192.168.100.1) into the Web browser’s address eld.
4. The transponder’s Web server home page will appear (Fig. 4-1). Note: For the IDH4 Series,
this may take up to 45 seconds when the transponder is initially powered up with no RF
connection.
5. Click on the Language menu to select a desired language for the text information on the Web page.
The language choices are English (default), Spanish, Portuguese, French and German.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-1, IDH4 Series Web Page
(data values shown for illustration purposes only)
19
Page 20
4.0 Web Interface, continued
4.1 Local Web Server Access, continued
NOTE:
If you are unable to view the home page of the IDH4 Series using IP address 192.168.100.1, the network
conguration on the computer that is being used to connect to the IDH4 Series transponder may require a
temporary static IP address to be congured.
Use the following procedure to congure a static IP
address on a laptop or computer:
1. Click the Start button (lower left button on most
Windows® computers).
2. When the window pops up, click Control Panel
(usually about half the way down the second
column).
3. Click Network Connections.
4. Right-Click Local Area Connection.
5. Click the Properties button.
6. You will see a dialog box much like Fig. 4-2; scroll
down to the entry Internet Protocol (TCP/IP) and
then click on the Properties button.
7. The Internet Protocol (TCP/IP) Properties
dialog box will open (Fig. 4-3). Select Use the following IP address. Enter the values
as shown (i.e. IP address 192.168.100.2
and Subnet mask 255.255.255.0). Record
the existing IP address and Subnet mask
in order to later return the computer to its
original state.
8. Click on the OK button and try to connect
to the IDH4 Series transponder once again
using 192.168.100.1 in your Web browser.
9. To restore network settings, repeat Steps 1
through 6.
Fig. 4-2, Local Area Connection
Properties Screen
20
Fig. 4-3, Internet Protocol (TCP/IP)
Properties Screen
746-257-B5-001, Rev. A1 (11/2013)
Page 21
4.0 Web Interface, continued
4.1 Local Web Server Access, continued
Use the following procedure to congure a static IP
address on a laptop or computer with the Windows 7
operating system:
1. Click the Start button (lower left button on most
Windows® computers).
2. When the window pops up, click Control Panel
(usually about half the way down the second
column).
3. Click Network and Sharing Center.
4. Click Local Area Connection.
5. Click the Properties button.
6. You will see a dialog box much like Fig. 4-4; click
Internet Protocol (TCP/IPv4) and then click the
Properties button.
7. The Internet Protocol (TCP/IP) Properties
dialog box will open (Fig. 4-5). Select "Use
the following IP address". Enter the values
as shown (i.e. IP address 192.168.100.2
and Subnet mask 255.255.255.0). Record
the existing IP address and Subnet mask
in order to later return the computer to its
original state.
8. Click the OK button and try to connect to the
DSM3 Series transponder once again using
192.168.100.1 in the Web browser.
9. To restore network settings, repeat Steps 1
through 6.
Fig. 4-4, Local Area Connection
Properties Screen, Windows 7
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-5, Internet Protocol (TCP/IP)
Properties Screen, Windows 7
21
Page 22
4.0 Web Interface, continued
4.2 Remote Web Server Access
To remotely access the IDH4 Series transponder Web server utilizing a Web browser, follow the
procedure outlined below:
NOTE:
For Web server (HTTP) access, port 80 must not be blocked.
1. Connect the laptop or computer’s network interface port to the company’s Ethernet network.
2. Open a Web browser.
3. Enter the IDH4 Series' designated IP address (e.g., 192.168.1.124) into the Web browser’s address
eld.
4. The IDH4 Series transponder’s Web server home page will appear (Fig. 4-4).
5. Click on the Language drop-down menu located on the top right of the page to select a desired
language for the text information on the Web page. The language choices are English (default),
Spanish, Portuguese, French and German
22
Fig. 4-6, Web Server Home Page
(data values shown for illustration purposes only)
746-257-B5-001, Rev. A1 (11/2013)
Page 23
4.0 Web Interface, continued
4.3 Navigating the Web Page
Once the Web page has been successfully accessed, the operator is able to select a link on the header
bar and the page specic to the topic will open enabling real-time data to be observed.
See Fig. 4-7 for IDH4 Series navigation bar items.
HMS Alarms: Status of SCTE-HMS active
alarms, alarm history and alarm threshold
settings
The Web page content
will be displayed in the
selected language.
System Logs (requires AlphaApp card): Log
overview page provides snapshot of rst 5 entries
from each of the system logs.
Power Supply Events (requires AlphaApp card):
Records daily power supply system events.
Power Supply Conguration (requires
AlphaApp card): Records power supply system
conguration events, many of which are set during
the initial installation.
Battery Events (requires AlphaApp card):
Records battery conductance measurements and
manufacturing dates.
Cable Modem Log: Web page representation of
the DOCSIS modem event log.
(Requires AlphaApp card)
Overview: Provides AlphaApp card
version and status, plus Utility power
health information.
Battery Management: Congure
technician ID, battery conductance
measurements, battery model and
battery manufacturing dates for
runtime and battery life calculations.
Sends the contents
of the selected
Web page to the
computer’s default
printer.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-7, IDH4 Series Site Map
23
Page 24
4.0 Web Interface, continued
4.3 Navigating the Web Page, continued
4.3.1 Web Interface Security Levels
Within the IDH4 Series transponder are two levels of function-specic security. General operationrelated functions are set at Level 1 and conguration-related functions are set at Level 2.
Default User Name and Security Passwords are shown in the gure below.
IDH4 Series Web Page Security
OIDFunctionValue
1.3.6.1.4.1.4413.2.2.2.1.1.3.3.0Level 1 User NameAlpha
System Name, System Contact, System Location,
Common Logical ID
Power Supply Self Test1
Generator Self Test1
Reset Transponder1
Provisioning Mode - Single IP or Dual IP2
Congure Static IP Address2
Congure Proprietary Trap Addresses2
Power Supply Self Test1
Reset Output 1/22
Generator Self Test1
Reset Latched Alarms1
Tamper Switch Polarity1
Enclosure Heater/Cooler Installed1
1
24
Fig. 4-8, IDH4 Series Transponder Security Levels
746-257-B5-001, Rev. A1 (11/2013)
Page 25
4.0 Web Interface, continued
4.4 Verifying Communication Parameters
Click the General menu of the web page to display common communication settings and values. Click
the Advanced Communication menu to view additional communication parameters.
Fig. 4-9, Communication Parameters
(data values shown for illustration purposes only)
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-10, Advanced Communication Parameters
(data values shown for illustration purposes only)
25
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4.0 Web Interface, continued
4.5 Verifying Power Supply and Battery Parameters
The General tab of the Web page also displays the common power supply and battery parameter values.
Important parameters such as current alarm status, inverter status and tamper status can be quickly
veried on this page. Additional power supply parameters can be viewed and edited on the Power Supply
page located in the Advanced Conguration menu.
Fig. 4-11, Power Supply and Battery Parameters
(data values shown for illustration purposes only)
4.6 Remote Self Tests via the Web Page
Remote Self Tests on power supplies may be started and stopped via the IDH4 Series Web page. This
requires a Level 1 login. Refer to Section 4.3.1, Web Interface Security Levels for User Name and
Security Password.
To launch a remote Self Test, click on the Start Test button.
To stop a remote Self Test before the predened test duration, click on the Stop Test button.
26
Fig. 4-12, Location of Start Button for Self Test
(data values shown for illustration purposes only)
746-257-B5-001, Rev. A1 (11/2013)
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4.0 Web Interface, continued
4.7 Viewing HMS Alarm Status via the Web Page
HMS alarm levels and currently reported states may be viewed by clicking on the HMS Alarms link on the
Advanced Conguration menu. An example is shown below. Parameter values cannot be edited on this
Web page. An SNMP MIB browser or status monitoring software may be used for such edits.
Refer to Table 6-3, Recommended Settings for IDH4 Series Analog Alarms for information regarding the scaling applied to the
indicated values.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-13, HMS Alarm Conguration
(data values shown for illustration purposes only)
27
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4.0 Web Interface, continued
4.8 Setting the I/O Controller via the Web Page
Settings for the Tamper Switch and I/O Controller may be made by accessing the the I/O - Environment
page from the Advanced Conguration drop down list. The Tamper Switch polarity may be changed
by clicking on the preferred Tamper Switch polarity button. The I/O Controller section provides a user
interface to select the type of device that will be connected and monitored via the ENV connector of the
transponder. An example of such a device would be the battery heater mat controller.
Fig. 4-14, Advanced I/O Controller Status Screen
(data values shown for illustration purposes only)
28
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4.0 Web Interface, continued
4.9 Viewing and Conguring Power Supply Settings via the Web Page
Connected power supply parameters may be viewed by clicking on the Advanced Conguration heading,
and selecting Power Supplies from the drop down list. The power supply parameters with a box or a drop
down menu around the value can be edited for specic congurations. Power supply Self Tests may
be remotely started by clicking on the Start Test button. When prompted, refer to Section 4.3.1, Web
Interface Security Levels for the applicable User Name and Password.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-15, Advanced Power Supply Settings Screen
(data values shown for illustration purposes only)
29
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4.0 Web Interface, continued
4.9 Viewing and Conguring Power Supply Settings via the Web Page, continued
30
Fig. 4-15, Advanced Power Supply Settings Screen, continued
(data values shown for illustration purposes only)
When the Battery Model is set to Other, the battery charging parameters such as charger voltages,
battery capacity, and temperature compensation can be customized, otherwise default values are
populated for the Alpha supported batteries. For systems wtih more than one power supply, the master
unit will override the charger parameter settings.
746-257-B5-001, Rev. A1 (11/2013)
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4.0 Web Interface, continued
4.10 Viewing and Conguring Generator Settings via the Web Page
When a generator is connected to an IDH4X, the generator page listed in the Advanced Conguration
menu will populate a list of the various parameters and alarm statuses. Generator Self Tests may be
remotely started by clicking on the Start Test button. When prompted, refer to Section 4.3.1, Web Interface Security Levels for User Name and Security Password.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-16, Advanced Generator Status Screen
(data values shown for illustration purposes only)
31
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4.0 Web Interface, continued
4.11 Viewing AlphaApps Information via the Web Page
The status of the optional AlphaApp Card may be viewed by navigating to the AlphaApps selection on
the Apps menu of the IDH4 Series Web page. Status and rmware version are typical parameters listed
for this installed component of the power supply. A Congure/Save button is available for manually
setting the Application Clock. Refer to Section 4.3.1, Web Interface Security Levels for User Name and
Password.
The Utility section of the Web page displays current AC Line Status and Utility Performance Current
Status. The utility event monitor tracks typical power events such as outages, sags, surges, and
frequency in a tabular format for ease of viewing.
32
Fig. 4-17, AlphaApps and Utility Status Parameters
746-257-B5-001, Rev. A1 (11/2013)
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4.0 Web Interface, continued
4.12 Battery Management
Technician ID, battery conductance measurements, battery model and battery manufacturing dates can
be manually entered via the Web page interface. Navigate to the Battery Management selection on the
Apps menu Web page to access the battery management details. A Congure/Save button is available
for the congurable settings on this page. Click the Congure button to enable the conguration/editing
mode, then click the Save button to save all the edits. Refer to Section 4.3.1, Web Interface Security
Levels for User Name and Password.
Fig. 4-18, Battery Management
746-257-B5-001, Rev. A1 (11/2013)
33
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4.0 Web Interface, continued
4.12 Battery Management, continued
Click the drop down menu to view a selection of common battery models. If the installed battery model is
not listed for your particular conguration, then select Other for the model type.
Fig. 4-19, Battery Model Selection
34
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4.0 Web Interface, continued
4.13 Viewing Power Supply Event and Conguration Logs
Navigate to the History menu for viewing the power supply event and conguration logs. The System
Logs provide a snapshot of the ve most recent entries of the power supply event log and the power
supply conguration log. For a more comprehensive list, click on the link or select from the History menu
for the desired log le.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-20, System Log Overview
35
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4.0 Web Interface, continued
4.13 Viewing Power Supply Event and Conguration Logs, continued
A Time Offset selection is available on each log table for selection of your current time offset from
Greenwich Mean Time (GMT). Select the time offset that best matches your location to enable the local
time in the log tables. Refer to Table 4-1 for a list of time zone offsets and relative locations.
GMT OffsetLocation Reference
+12Auckland
+11Magadan
+10Sydney
+9.5Adelaide
+9Seoul
+8Hong Kong
+7Bangkok
+6.5Yangon
+6Astana
+5.5Sri Lanka
+5Islamabad
+4.5Kabul
+4Abu Dhabi
+3.5Tehran
+3Moscow
+2Jerusalem
+1Berlin
GMT
-1Azores
-2Mid-Atlantic
-3Buenos Aires
-3.5Newfoundland
-4Santiago
-4.5Caracas
-5Eastern Time
-6Central Time
-7Mountain Time
-8Pacic Time
-9Alaska
-10Hawaii
-11Midway Is
-12Eniwetok
London
36
Table 4-1, Time Offset Values and Location Reference (offset +/- GMT)
746-257-B5-001, Rev. A1 (11/2013)
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4.0 Web Interface, continued
4.13 Viewing Power Supply Event and Conguration Logs, continued
The Power Supply event log contains events that occur in the normal course of daily power supply
operation such as IP address changes, inverter health, alarms, power outages, etc. The event log data
may be downloaded by clicking on the Save button or printed by clicking on the Print button.
NOTE:
The AlphaApps card stores up to 768 event log entries that can be reviewed in the CSV le. The Power
Supply Event Log Web page displays up to 512 event log entries. The event log entries are displayed
in groups of 50. Navigate to particular events by selecting one of the numbered entry links listed at the
bottom of the page.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-21, Power Supply Event Log
37
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4.0 Web Interface, continued
4.13 Viewing Power Supply Event and Conguration Logs, continued
The Power Supply Conguration Log contains events that occur infrequently or only once such as
transponder conguration (rmware version), CM MAC address, Inverter Module serial number, etc. The
conguration log data may be downloaded by clicking on the Save button. The Conguration Log stores
up to 255 entries.
38
Fig. 4-22, Power Supply Conguration Log
746-257-B5-001, Rev. A1 (11/2013)
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4.0 Web Interface, continued
4.14 Battery Event Log
The Battery Event Log can be accessed by navigating to the History menu. The Battery Event Log
contains the battery conductance measurements and battery manufacturing dates. The Battery Event Log
data may be downloaded by clicking on the Save button located at the top right of the page. The Battery
Event Log stores up to 1024 entries.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-23, Battery Event Log
39
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4.0 Web Interface, continued
4.15 Viewing the Modem Event Log via the Web Page
The transponder's event log may be viewed using a Web browser. From the General ("home") page,
click on the History link, and select Cable Modem Log from the drop down list. The Cable Modem
Log displays the contents of the docsDevEventTable in an easy to read format. The log may be reset
by clicking on the RESET LOG button or the logged data may be downloaded by clicking on the Save
button, or be printed by clicking on the Print button.
Fig. 4-24, Modem Event Log Screen
(data values shown for illustration purposes only)
40
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4.0 Web Interface, continued
4.16 RF Constellation Page
Select the Tools menu to access the Constellation page. Click the Constellation menu item to view the
Constellation display for the DOCSIS channel. The page will automatically refresh until the updates
remaining counter reaches 0. Clicking the Run button restarts the automatic refresh, and clicking the Stop
button stops it.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-25, RF Constellation Page
41
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4.0 Web Interface, continued
4.16 RF Constellation Page, continued
Controls:
• Run — Start the sampling of data by pushing the Run button. The unit will acquire 100 samples then
stop.
• Stop — Use the Stop button to end the sampling.
Downstream Data:
• Frequency — is the downstream frequency given in Hz.
• Power — is the downstream power given in dBmV.
• SNR / (RxMER) — this is the downstream signal quality. Modulation Error Ratio (SNR).
• EVM —Error Vector Magnitude calculated from MER.
• Pre FEC CER — Codeword error rate (CER) BEFORE forward error correction is applied.
• Post FEC CER — Codeword error rate (CER) AFTER forward error correction is applied.
• Updates Remaining — this is the number of sample updates remaining for this session.
4.17 Constellation Data Interpretation
The usefulness of the QAM Constellation comes in the ability to recognize common shapes and
congurations within the map. Refer to the following table for examples.
ShapeFocusImpairmentDescription
Individual cells
and entire QAM
constellation
Individual cells
Individual cells
Individual cellsGaussian Noise
Entire QAM
constellation
Entire QAM
constellation
Entire QAM
constellation
Normal
Low CNR and/or
Low MER
Coherent
Interference
Phase NoiseQAM constellation consists of smeared, concentric, circular patterns.
Gain Compression
I-Q Imbalance in
the Modulator
Dots are centered in the individual QAM quadrants. The QAM
constellation has a uniform square shape.
Individual cells of QAM constellation contain a fuzzy and diffused pattern.
Individual cells of QAM constellation contain diffused hollow circles or
“doughnuts”. This indicates an interfering carrier and shows the effect of
not allowing the carrier to ever reach the proper point in the target range.
Individual cells contain a complete and fairly uniform smear up to all
decision boundaries, and is usually caused by improper system setup, too
many ampliers in a cascade, damaged/overheated hardware, and/or low
power.
QAM constellation looks uniformly square but the outside corners appear
to be “smashed” toward center of grid (compression in the RF plant).
Overall appearance of QAM constellation is rectangular rather than the
desired square shape (square inequality).
42
Entire QAM
constellation
Quadrature
Distortion
Overall appearance of QAM constellation has a twisted or skewed
parallelogram shape.
Table 4-2, Constellation Impairments
746-257-B5-001, Rev. A1 (11/2013)
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4.0 Web Interface, continued
4.18 Microreections
Select the "Tools" menu to access the Microreections page. The CMTS Adaptive equalization must
be enabled for the active upstream channel for this page to display valid data. The Microreections
page provides information about impairments on the line and the approximate distance(s) of those
impairment(s). Placing the mouse pointer over each bar provides details about that particular reading.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 4-26, Microreections
43
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5.0 Upgrading Firmware
5.1 Upgrading IDH4 Series Modem Firmware
The rmware is upgraded using standard DOCSIS methods as dened in RFC4639.
There are two ways to upgrade the modem’s rmware: By directly setting the appropriate MIB parameters
in the docsDevSoftware branch, or by including the appropriate SNMP parameters and values in the
modem’s DOCSIS Conguration File, stored on the TFTP server's root directory.
Both methods are explained below.
5.1.1 Identifying the Modem and Obtaining Firmware Files
The cable modem rmware in the IDH4 Series requires its own rmware and manufacturer's
Code Verication Certicate (CVC le).
Contact Alpha Technologies to obtain the latest rmware and manufacturer's CVC les.
Integer, Read-writeThe type of address (IPv4, IPv6) of server used for upgrades
IP Address, Read-writeThe IP address of the server from which the rmware will be
downloaded
2 = Upgrade on next reboot (Cong File Method)
3 = Ignore update
1 = TFTP download is in progress
2 = Last upgrade was performed at reboot
3 = Last upgrade was initiated by setting docsDevSwAdminStatus to “1”
4 = Firmware upgrade failed
5 = Other
The current version of rmware installed in the modem
downloaded. A set of this object to an IPv4 address will result in also setting
the value of docsDevSwServer to that address. If this object is set to an
IPv6 address, docsDevSwServer is set to 0.0.0.0. If docsDevSwServer is
set, this object is also set to that value.
44
docsDevSwServerTransportProtocol
1.3.6.1.2.1.69.1.3.8.0
Table 5-1, Modem Firmware Upgrade SNMP Parameters
0:unknown
1:ipv4
2:ipv6
3:ipv4z
4:ipv6z
16:dns
Integer, Read OnlyThe Transport protocol to be used for software upgrades:
1 = TFTP
2 = HTTP
746-257-B5-001, Rev. A1 (11/2013)
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5.0 Upgrading Firmware, continued
5.1.3 Upgrading Manually by Setting SNMP Parameters
1. Acquire the rmware and CVC les for your IDH4 Series from Alpha Technologies.
2. Import the CVC into the modem’s DOCSIS Conguration File (to create a Conguration File,
see Section 3.2, The DOCSIS Conguration File).
3. Set the following MIB parameters using an SNMP MIB browser. For additional information
regarding the SNMP MIB parameters, refer to the table in Section 5.1.2, Modem Firmware
Upgrade SNMP Parameters.
ParameterValue
docsDevSwServer
OID: 1.3.6.1.2.1.69.1.3.1.0
docDevSwFilename
OID: 1.3.6.1.2.1.69.1.3.2.0
docsDevSwAdminStatus
OID: 1.3.6.1.2.1.69.1.3.3.0
Table 5-2, Setting SNMP MIB Parameters
IP Address of theTFTP server
Firmware lename
1
The rmware upgrade will begin immediately. Monitor the upgrade status with the
docsDevSwOperStatus MIB parameter, and verify the rmware version with the
docsDevSwCurrentVers MIB parameter (refer to Table 5-1). Once the rmware has been
upgraded, the modem will automatically run the new version.
5.1.4 Upgrading via the DOCSIS Conguration File
IDH4 Series rmware can be automatically upgraded using the DOCSIS Conguration File
by adding the following docsDevSoftware SNMP parameters and the manufacturer’s Code
Verication Certicate (CVC).
ParameterValue
docsDevSwServer
OID: 1.3.6.1.2.1.69.1.3.1.0
docsDevSwFilename
OID: 1.3.6.1.2.1.69.1.3.2.0
docsDevSwAdminStatus
OID: 1.3.6.1.2.1.69.1.3.3.0
Manufacturer CVC
TLV:32
IP Address of TFTP server
Firmware lename
2
The CVC le for the IDH4 Series (embed in the conguration le).
The rmware will be upgraded on the next reboot. Monitor the upgrade status with
the docsDevSwOperStatus MIB parameter, and verify the rmware version with the
docsDevSwCurrentVers MIB parameter (refer to Table 5-1). Once the rmware has been
upgraded, the modem will automatically run the new version.
The IDH4 Series remotely reports power supply data and alarms using the Simple Network Management
Protocol (SNMP) over the DOCSIS (Data Over Cable Service Interface Specication) communications
standard. The IDH4 Series typically reports into a centralized Network Management System (NMS)
through a standard collection of data access points referred to as the SCTE-HMS Management
Information Bases (MIBs). The NMS polls the IDH4 Series for power supply data with the option of having
the IDH4 Series send SNMP traps in the event that an alarm condition occurs. In addition to the SCTEHMS MIBs, the IDH4 Series also supports the Alpha proprietary SNMP MIBs, which allows direct access
to the power supply as well as the ability to change transponder settings.
The following MIB (Management Information Base) les are required for the NMS or SNMP Manager to
collect data from the transponders. These les can be found on the Society of Cable Telecommunications
Engineers (SCTE) Web site www.scte.org. There are dependencies between MIB les so they should be
compiled in the order listed below:
Reference NumberDescription
ANSI/SCTE 36 2002R2007
(formerly HMS 028)
ANSI/SCTE 37 2010
(formerly HMS 072),
ANSI/SCTE 38-1 2009
(formerly HMS 026)
ANSI/SCTE 38-2 2005
(formerly HMS 023)
ANSI/SCTE 38-3 2008
(formerly HMS 024)
ANSI/SCTE 38-4 2006
(formerly HMS 027)
ANSI/SCTE 38-6 2006
(formerly HMS 033)
ANSI/SCTE 38-7 2008
(formerly HMS 050)
SCTE-ROOT Management Information Base (MIB) Denitions
Hybrid Fiber/Coax Outside Plant Status Monitoring
SCTE-HMS-ROOTS Management Information Base (MIB) Denition
Hybrid Fiber/Coax Outside Plant Status Monitoring
SCTE-HMS-PROPERTY-MIB Management Information Base (MIB) Denition
Hybrid Fiber/Coax Outside Plant Status Monitoring
SCTE-HMS-ALARMS-MIB Management Information Base (MIB) Denition
Hybrid Fiber/Coax Outside Plant Status Monitoring
SCTE-HMS-COMMON-MIB Management Information Base (MIB) Denition
Hybrid Fiber/Coax Outside Plant Status Monitoring
SCTE-HMS-PS-MIB Management Information Base (MIB) Denition
Hybrid Fiber/Coax Outside Plant Status Monitoring
SCTE-HMS-GEN-MIB Management Information Base (MIB) Denition
Hybrid Fiber/Coax Outside Plant Status Monitoring
SCTE-HMS-Transponder-Interface-Bus (TIB)-MIB Management Information Base (MIB) Denition
46
Table 6-1, SCTE-HMS MIB Files
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6.0 Data Management, continued
6.2 SCTE-HMS MIB Alarms
6.2.1 SCTE-HMS Congurable Alarms
The HMS discrete and analog alarms provide the capability to monitor and alarm various
power supply and environmental conditions and measurements. The alarms in the SCTE-
HMS propertyTable and the discretePropertyTable can be dened and set to provide a custom
monitoring system.
The following section provides an example and detailed information on how to set values and
enable or disable alarms in the MIB tables. For ease of reference they are in this sequence:
• An example of how to set a temperature alarm
• A table to help convert the desired reported alarm states to hexadecimal for setting the MIB
• Commonly monitored parameters and recommended values
Example:
The alarms for psTemperature below are set so that the normal temperature range is from
30°C to 45°C. If the temperature rises above 45°C, a casHI alarm will be sent to the alarmTable.
Anything over 50°C is considered a critical condition and will generate a casHIHI alarm. If the
temperature falls below the normal level of 30°C, casLO will be generated and if it continues to
drop below 0, a casLOLO will be generated. The temperature must rise above the LOLO limit plus
the deadband value of 3°C before the casLOLO alarm will change to a casLO. The alarmEnable
eld is set to 0F Hex to monitor and alarm for all conditions.
psTemperature
0F (hex)
Binary to Hex Conversions for Alarm Settings
UnusedHiHiHiLoLoLoHexEnabled Alarms
Bit 7Bit 6Bit 5Bit 4Bit 3Bit 2Bit 1Bit 0
0000000000No Alarms
0000000101LoLo
0000001002Lo
0000001103Lo, LoLo
0000010004Hi
0000010105Hi, LoLo
0000011006Hi, Lo
0000011107Hi, Lo, LoLo
0000100008HiHi
0000100109HiHi, LoLo
000010100AHiHi, Lo
000010110BHiHi, Lo, LoLo
000011000CHiHi, Hi
000011010DHiHi, Hi, LoLo
000011100EHiHi, Hi, Lo
000011110FHiHi, Hi, Lo, LoLo
746-257-B5-001, Rev. A1 (11/2013)
Table 6-2, Binary to Hex Conversions for Alarm Settings
47
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6.0 Data Management, continued
6.2.1 SCTE-HMS Congurable Alarms, continued
The following table displays the various analog alarms with common settings for the IDH4 Series
Transponder.
Analog Alarms and Common Settings
Analog AlarmsDescription
psTotalStringVoltage
psBatteryVoltage
psInputVoltage
psOutputVoltage
psPowerOut
psStringChargeCurrent
psStringFloat
psOutputCurrent
psTemperature-40 to +80 degrees C0x0FVaries by site
Alarms for Optional Generator
GenVBatIgnition
genEnclosureTemperature
36VScaled representation of the full
120VScaled representation of the input
220V0x0F
60VScaled representation of the
90V0x0F780082009150 9300 200
15A0x0CDisable Disable 1650 1720 20
18A0x0CDisable Disable 1980 2060 20
22A0x0CDisable Disable 2420 2530 40
24A0x0CDisable Disable 2640 2750 40
battery string in 1/100 Volts units
Battery Voltage of individual
batteries, scaled 1/100 Volts units
line voltage in 1/100 Volts units
power supply output voltage in
1/100 Volts units
Representation of power supply
output power in 1W units
Battery string charge current,
scaled in 1/100 Amp units
Battery string oat charge current,
scaled in 1/100 Amp units
Scaled representation of the
generator's ignition battery in
1/100 Volts
Temperature inside generator's
enclosure in degrees C
Alarm
Enable
0x0F330035004520 4570 50
0x0F105011501530 1550 20
0x0FVaries by site. The XM3-HP will switch to standby
0x0F565060006600 7000 200
0x00It is recommended that psOutputCurrent be used
0x0CDisable Disable 1200 1250 20
0x0CDisable Disable 1200 1250 20
0x0F115012001500 1550 20
0x09-4000555
LOLOLOHIHIHI Deadband
at nominal +15% -20%
for output alarms.
48
Table 6-3, Recommended Settings for IDH4 Series Analog Alarms
746-257-B5-001, Rev. A1 (11/2013)
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6.0 Data Management, continued
6.2.1 SCTE-HMS Congurable Alarms, continued
Discrete AlarmsDescriptionSetting
psInverterStatus (1)Inverter OFFDisable
psInverterStatus (2)Inverter running due to loss of AC Line voltagediscreteMinor
psInverterStatus (3)Self Test initiated locallyDisable
psInverterStatus (4)Self Test initiated remotelyDisable
psInverterStatus (5)Last Self Test faileddiscreteMajor
psMajorAlarm (1)No AlarmDisable
psMajorAlarm (2)AlarmdiscreteMajor
psMinorAlarm (1)No AlarmDisable
psMinorAlarm (2)AlarmdiscreteMinor
psTamper (1)ClosedDisable
psTamper (2)OpendiscreteMajor
psInputVoltagePresence (1) AC Line Voltage LostDisable
psInputVoltagePresence (2) AC Line Voltage PresentDisable
tibControlMode (1)Device will respond to commandsDisable
tibControlMode (2)Device is under local controlDisable
tibControlMode (3)Remote device is not respondingdiscreteMajor
genGasHazard (2)The concentration of hydrocarbon fuel in the generator enclosure has exceeded safe
limits. Generator operation is suspended. The alarm is cleared when the sensor reports
safe conditions, and the alarm is reset via the resetLatchedAlarms(3) command found in
the genEquipmentControl MIB point..
genWaterIntrusion (1)No AlarmDisable
genWaterIntrusion (2)Water level within the generator or fuel enclosure has exceeded safe limits for generator
operation. Generator operation is suspended while this alarm is active. The alarm resets
when the water returns to a safe level.
genPadShear (1)No AlarmDisable
genPadShear (2)Indicates that the generator or fuel enclosure has shifted from its mounting position.
Generator operation is suspended. The alarm resets when the unit is returned to its
original position.
genEnclosureDoor (1)No AlarmDisable
genEnclosureDoor (2)Generator and/or auxiliary fuel enclosure door is opendiscreteMajor
genCharger (1)No AlarmDisable
genCharger (2)Ignition battery charger is not operating correctlydiscreteMajor
genFuel (1)No AlarmDisable
genFuel (2)Indicates the engine's fuel supply is insufcient for extended operation. Alarm resets
when fuel is replenished.
genOil (1)No AlarmDisable
genOil (2)Indicates the engine's oil is inadequate for safe operation. Alarm resets when the
condition returns to normal.
genMinorAlarm (1)No AlarmDisable
genMinorAlarm (2)The generator is indicating a minor alarm. The generator requires attention, but does not
require an immediate visit to the site.
genMajorAlarm (1)No AlarmDisable
genMajorAlarm (2)The generator is indicating a major alarm. The generator requires immediate attention.discreteMajor
discreteMajor
discreteMajor
discreteMajor
discreteMajor
discreteMajor
discreteMinor
746-257-B5-001, Rev. A1 (11/2013)
Table 6-4, Recommended Settings for Discrete Alarms
49
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6.0 Data Management, continued
6.2.2 SNMP Traps
Use of SNMP Traps allow the network manager to set conditions (alarms) under which the device (or
devices) autonomously report to the headend the existence of the pre-congured event. The type of event
determines the level of action to be taken.
1. Verify the IP address of the trap destination server(s) has been congured.
If the trap destination server requires conguration, refer to Section 3.2.2, Setting SNMP Trap
Destination Addresses for instructions.
2. Alarms must be congured. SNMP alarm traps sent by the transponder are formatted according
to the SCTE-HMS-ALARM-MIB specication with the following information included:
SNMP Trap community string:
commonTrapCommunityString, OID 1.3.6.1.4.1.5591.1.3.1.11.0
Default value is "public"
Example Alarm Trap
The example below is a psTamper alarm trap indicating a discreteMinor alarm: Tamper is open.
Data from the raw trap will appear as shown below. Refer to Table 6-5 for denitions of the
varbinds.
Optional user-congurable parameter that is often used to provide a unique logical name, or even
the physical address of where the transponder is installed.
This varbind was designed by the SCTE-HMS committee with the intention of being used by
sophisticated trap interpreters. The information is “coded” within the octet strings:
Octet 1-4: POSIX Time of alarm occurrence (most signicant byte rst)
Octet 5: Alarm Type (See description below)
Octet 6: Contents of commonNeStatus immediately after alarm occurred
Octet 7-m: Alarm Object Identier (BER encoded)
Octet n-z: Alarm value (BER encoded)
Most trap interpreters cannot decode this message, which is why varbinds 4 and 5 were added that
provide the same information in a more useable format.
This eld provides the varbind of the parameter that is alarming along with the value of that
parameter. This is the same information encoded in varbind #3 Octets 7 through Z.
In the example above the value would be:
OID: 1.3.6.1.4.1.5591.1.4.2.1.27.1.0 (psTamper)
Value: 2 (Open)
This is the information from varbind #3 Octet 5 above. The alarm location will always be the
SCTE-HMS currentAlarmAlarmState and the type will be determined based on how the alarm was
congured in the SCTE-HMS PropertyIdent MIB tables.
OID 1.3.6.1.4.1.5591.1.1.2.1.2.0 (currentAlarmAlarmState)
Type: 1-7 based on SCTE denitions:
1 NOMINAL
2 HIHI
3 HI
4 LO
5 LOLO
6 Discrete Major
7 Discrete Minor
The Type will be determined by how the alarm is congured in the SCTE-HMS PropertyIdent MIB,
whether it is a Discrete or Analog alarm and the level of alarm dened for that state.
Table 6-5, SNMP Alarm Trap Varbinds and Explanations
Trap on Normal
The IDH4 Series has the capability of sending a “return to normal” trap once an alarmed condition
returns to a normal state. This feature is enabled by default, but can be disabled by setting the
"TRAP ON NORMAL" parameter in the the MIB point atiMgmtSnmpTrapOnNormal to a value of "2".
The contents of this trap message will be identical to the SNMP Alarm traps, but the value of the
Alarm "Type" dened in the 5th varbind will be "1" (NOMINAL).
SCTE-HMS Warm-Start Trap
In addition to the SNMP alarm traps, the IDH4 Series will also send an SCTE-HMS warm-start trap
when it is initialized. Some SNMP monitoring software requires this trap for auto-identication of the
transponder. The format of this trap will be similar to the alarm trap, but the only information sent
will be:
commonTrapCommunityString, OID 1.3.6.1.4.1.5591.1.3.1.11.0
commonPhyAddress, OID, 1.3.6.1.4.1.5591.1.3.2.7
commonLogicalID, OID 1.3.6.1.4.1.5591.1.3.1.1.0
SCTE-HMS Cold-Start Trap
An SNMP-HMS cold-start trap will be generated by the IDH4 Series anytime it initializes with a
new rmware version. In addition, a cold-start trap is sent whenever the IDH4 conguration has
changed. If any parameter in the HMS PROPERTY table has changed since the last reset, a
cold-start trap will be sent upon the next reset.
746-257-B5-001, Rev. A1 (11/2013)
51
Page 52
6.0 Data Management, continued
6.2.3 General Power Supply Alarms
The Intelligent CableUPS detects a wide array of alarms and displays the type of active alarm in the
Smart Display screen and the severity of alarm (e.g., Major/Minor) by means of the Inverter Module LEDs.
General power supply alarms are passed directly from the power supply to the transponder without
specic denition and are classied in the HMS MIB table as psMinorAlarm and psMajorAlarm. There
are a number of problems that can generate these alarms and the exact nature of the situation is not
specied. Minor and Major alarms are dened by the SCTE standards committee as follows:
psMajor
“Service has been dropped or a service interruption is imminent. Indicates that an immediate truck roll is
appropriate.” Several psMajor alarms are latching, meaning that the alarm won’t clear until the problem is
xed and after a successful completion of a Self Test. A Self Test is the preferred method of verifying the
resolution of the alarm condition as cycling the power has the potential of masking the problem and not
indicating the actual state of the system.
psMinor
“A non-service affecting condition has occurred and should be monitored.”
The following table lists the psMajor and psMinor alarm denitions for the XM3-HP power supply.
Active AlarmAlarm typeAlarm CategoryProbable Cause of AlarmCorrective action
SELF TEST FAIL MajorPWR
LINE ISOLATION RELAY MajorPWR
OUTPUT FAILMajorPWR
OUTPUT OVERLOADMajorPWRThe output is overloaded or shorted.
OUTPUT 1 TRIPPEDMajorPWR
OUTPUT 2 TRIPPED
CHARGER FAILUREMajorPWR
INVERTER TEMP MajorPWR
CONFIG ERROR MajorPWR
MajorPWROutput 2 AlphaDOC hardware protection
Output voltage failed or batteries less than
1.85V/C during Self Test.
Line isolation has failed and Inverter
operations are suspended.
The AC output has failed due to a bad Inverter
or transformer.
Output 1 AlphaDOC hardware protection
mode is engaged and overloaded.
mode is engaged and overloaded.
Charger has failed to shut down; possible
battery over temperature condition exists.
Inverter heat sink has exceeded set
temperature. (Stand-by operations suspended
until temperature drops to a safe level.)
The power supply is improperly congured
and operation is suspended until error is
corrected.
1. Check Batteries
2. Check Inverter
1. Replace Power Supply as soon as possble
1. Check Conguration
2. Replace Inverter
3. Replace Power Supply
1. Remove Short Circuit
2. Reduce Output Load
3. Replace Power Supply
1. Reduce Output Load
2. Check AlphaDOC setting
1. Reduce Output Load
2. Check AlphaDOC Setting
1. Re-seat Inverter
2. Perform Self Test
3. Replace Inverter
1. Check Ventilation
2. Replace Inverter
1. Check Inverter Module
52
INPUT FAILMinorPWRUtility AC input has failed.
INPUT CURRENT LIMIT MajorPWR
AC Input current exceeds threshold setting.
Table 6-6, Power Alarms: Classications, Causes and Corrections
1. Check AC Input
2. Restore AC Input
3. Connect Generator
1. Reduce Output Load
2. Check Input Current Limit Setting
746-257-B5-001, Rev. A1 (11/2013)
Page 53
6.0 Data Management, continued
6.2.3 General Power Supply Alarms, continued
Active AlarmAlarm typeAlarm CategoryProbable Cause of AlarmCorrective actionStandby Disabled
INPUT OVER CURR /
INPUT CURRENT LIMIT
MinorPWRAC Input current exceeds threshold setting.
1. Reduce Output Load
2. Check Input Current Limit Setting
NO
SURGE MOV FAILMinorPWR
ALPHADOC OPTIONMinorPWRI2C has failed between XM3-HP and DOC.
INVERTER ENABLEMinorPWRSystem controller has disabled the Inver ter.1. Check inverterYES
CHARGER ENABLEMinorPWRSystem controller has disabled the charger.1. Check chargerNO
APP OPTIONMinorPWRI2C has failed between XM3 -HP and APP.
INV EEPROM ERRORMinorPWR
HW COMPATIBILITYMinorPWR
PDB EEPROM ERRORMinorPWR
The MOV board surge protection has failed and needs
to be replaced.
There has been an error reading the EEProm on the
inverter board.
There is a hardware incompatiblity between the Main
micro board and the inverter board.
There has been an error reading the EEProm on the
PDB.
1. Replace MOV boardNO
1. Check ribbon cable
2. Replace DOC
1. Check ribbon cable
2. Replace APP
1. Replace inverterNO
1. Check Micro Board
2. Check Inverter Brd
1. Replace power supplyNO
NO
NO
NO
Table 6-6, Power Alarms: Classications, Causes and Corrections, continued
746-257-B5-001, Rev. A1 (11/2013)
53
Page 54
6.0 Data Management, continued
6.2.4 Battery Alarms
The Intelligent CableUPS detects a wide array of battery alarms and displays the type of active alarm in
the Smart Display screen and the severity of alarm (e.g., Major/Minor) by means of the Inverter Module
LEDs.
Active AlarmAlarm typeAlarm CategoryProbable Cause of AlarmCorrective actionStandby Disabled
HIGH BATT VOLTSMajorBATTBattery voltages above 4.5V over target charger voltage
BATTERY EODMajorBAT TBatter ies dropped below the low voltage shutdown level1. Low Battery DisconnectYES
BATTERY FAILMajorB ATTCharge current > 5.0A for 7 days while in oat mode
BATT TEMP PROBEMinorBATTPrecision Temperature Sensor (PTS) failed or is not installed.
REFRESH/BATT REFRESH ALARMMinorBATTBattery Temperature Exceeded 60°C
SAG OPTIONMinorB ATTI2C has failed between XM3-HP and SAG
SAG DELTA MEANMinorBAT TBattery voltage is either too high or low from mean
SAG RELAY STUCKMinorBAT TRelay has stuck or 36V or 0V wire is no longer connected
STR X MISWIREDMinorB ATTBattery wires are not connected properly
SAG NOT CALIBRATMinorBATTCalibration data is not or is no longer available1. Replace SAGNO
X BAL STAGEMinorB ATT
SAG NO HARNESSMinorBATTBattery wires are not connected properly
Detected the absence of batteries (alarm inactive when
battery capacity or number of battery strings is set to 0).
Stage 0 and 1 are normal. Stage 2 shows that the batteries
are not of similar capacity. Stage 3- 5 trigger check battery
alarm to show that there is a major capacity imbalance
1. Check Batt Breaker
2. Check Connections
3. Check Battery Fuse
1. Check AC Input
2. Restore AC Input
3. Connect Generator
1. Check Batteries
2. Replace Inverter
1. Check Batteries
2. Replace Batteries
1. Check Connection
2. Replace Sensor
1. Check Charger Settings
2. Check Batteries
3. Check Battery Temperature
1. Check Ribbon Cable
2. Replace SAG
1. Check Batteries
2. Replace Batteries
1. Check SAG Bat
2. Check SAG Wires Unit
3. Replace SAG
1. Check SAG Wires Bat
2. Check SAG Wires Unit
3. Replace SAG Wires
1. Check Batteries
2. Replace Batteries
1. Check SAG Wires Bat
2. Check SAG Wires Unit
3. Replace SAG Wires
YES
NO
NO
NO
NO
NO
NO
NO
NO
NO
NO
NO
54
Table 6-7, Battery Alarms: Classications, Causes and Corrections
NOTE:
The cause of a psMajor or psMinor alarm can be determined by checking the Discretes table in the Alpha MIB
or by viewing the Web page. The cause will have the value of “ALARM.”
NOTE:
When in alarm, the IDH4 General and Advanced Power Supply Web pages will display the cause of active
power supply alarms next to the parameters Major Alarm and Minor Alarm.
Fig. 6-3, IDH4 Series Alarms on General Web Page
746-257-B5-001, Rev. A1 (11/2013)
Page 55
6.0 Data Management, continued
6.3 The Alpha MIBs
Accompanying the release of the IDH4 Series are new MIB les. These are backward-compatible with
the existing Alpha Technologies DOCSIS transponders. These MIBs are available by contacting Alpha
Technical Support or from the Alpha website. A complete listing is shown below:
ATI-BB-SYS-APPS-MIB.my
ATI-BB-SYS-LOGS-MIB.my
ATI-BB-SYS-VIEW-MIB.my
ATI-MANAGEMENT-MIB.my
ATI-MGMT-SNMP-MIB.my
ATI-MGMT-SYS-ACCESS-MIB.my
ATI-MGMT-SYS-DOWNLOAD-MIB.my
ATI-MGMT-SYS-GENRL-CTRL-MIB.my
ATI-MGMT-SYS-GENRL-INFO-MIB.my
ATI-MGMT-SYS-IO-MIB.my
ATI-MGMT-SYS-MIB.my
ATI-MGMT-SYS-NV-DEFAULTS.my
ATI-MGMT-SYS-PHONEHOME-MIB.my
ATI-MGMT-SYS-SERVERS-MIB.my
ATI-MGMT-SYS-TEMP-MGR-MIB.my
ATI-MPSPS-MIB.my
ATI-PKT-CABLE-UPS-MIB.my
ATI-PRODUCT-PLATFORMS-MIB.my
ATI-ROOT-MIB.my
ATI-TABLES-MIB.my
ATL-ROOT-MIB.my
MIB browsers such as MG-Soft (www.mg-soft.com) require these MIBs to be compiled into the browser
for the branches and parameters to be ordered and displayed properly. Refer to your MIB browser’s
documentation for instructions on compiling MIB les.
The following MIB les may be required (see http://www.simpleWeb.org) to be compiled into the MIB
browser prior to the Alpha MIB les:
RFC-1212
RFC-1215
RFC1155-SMI
SNMPv2-MIB
SNMPv2-TC
Additionally, there are four MIBs from Broadcom that are necessary to support the new features of the
IDH4 Series. They are:
BRCM-CABLEDATA-MGMT.my
BRCM-CABLEDATA-SMI.my
BRCM-HTTP-MGMT.my
BRCM-TELNET-MGMT.my
746-257-B5-001, Rev. A1 (11/2013)
55
Page 56
6.0 Data Management, continued
6.3 The Alpha MIBs, continued
The Alpha MIB is dened within the enterprises branch of the MIB tree starting at 1.3.6.1.4.1.926 and is
organized as shown in the overview below:
MIB Tree
ccit
iso (1)
org (1.3)
dod (1.3.6)
internet (1.3.6.1)
directory (1.3.6.1.1)
mgmt (1.3.6.1.2)
experimental (1.3.6.1.3)
private (1.3.6.1.4)
enterprises (1.3.6.1.4.1)
atl(1.3.6.1.4.1.926)
alphaTechInc(1.3.6.1.4.1.926.1)
atiLegacyReserved01(1.3.6.1.4.1.926.1.1)
atiTables (1.3.6.1.4.1.926.1.2)
atiManagement (1.3.6.1.4.1.926.1.3)
atiMgntSnmp (1.3.6.1.4.1.926.1.3.1)
atimgntSnmpTrapTable(1.3.6.1.4.1.926.1.3.1.1)
atimgntSnmpAccessTable(1.3.6.1.4.1.926.1.3.1.2)
atimgntSnmpAccess(1.3.6.1.4.1.926.1.3.1.3)
atimgntSnmpCommunities(1.3.6.1.4.1.926.1.3.1.4)
atimgntSnmpControls(1.3.6.1.4.1.926.1.3.1.5)
atiMgntSys (1.3.6.1.4.1.926.1.3.2)
atiMgmtSysDownload (1.3.6.1.4.1.926.1.3.2.1)
atiMgmtSysAccess (1.3.6.1.4.1.926.1.3.2.2)
atiMgmtSysServers (1.3.6.1.4.1.926.1.3.2.3)
atiMgmtSysTempMgr (1.3.6.1.4.1.926.1.3.2.4)
atiMgmtSysPhoneHome (1.3.6.1.4.1.926.1.3.2.5)
atiMgmtSysGnrlControls (1.3.6.1.4.1.926.1.3.2.6)
atiMgmtSysGnrlInfo (1.3.6.1.4.1.926.1.3.2.7)
atiMgmtSysIO (1.3.6.1.4.1.926.1.3.2.8)
atiMgmtSysNvDefaults (1.3.6.1.4.1.926.1.3.2.9)
atiProductPlatforms (1.3.6.1.4.1.926.1.4)
atiBroadbandUPS (1.3.6.1.4.1.926.1.4.1)
atiBBSysView (1.3.6.1.4.1.926.1.4.1.1)
atiBBSysLogs (1.3.6.1.4.1.926.1.4.1.2)
atiBBSysApps (1.3.6.1.4.1.926.1.4.1.3)
56
Table 6-8, Alpha MIB Hierarchy
746-257-B5-001, Rev. A1 (11/2013)
Page 57
6.0 Data Management, continued
6.3 The Alpha MIBs, continued
6.3.1 The Alpha MIB Structure
Measurements and settings for the power supply, generator, batteries and transponder are
accessed using Simple Network Management Protocol (SNMP) through the Alpha Management
Information Base (MIB) les.
The Alpha MIB is dened within the enterprise branch of the MIB tree starting at 1.3.6.1.4.1.926
Power supply, generator, battery and transponder data and settings are located in the CIB Tables branch (atiCibTables). The tables are sorted into the
following categories:
1.Discretes - XM3-HP major alarms & installed XM3-HP options.
Advanced transponder settings are located in the Alpha management branch (atiManagement) and the settings are split between SNMP and systemrelated settings.
1.SNMP Management – atiMgntSnmp (1.3.6.1.4.1.926.1.3.1)
SNMP Trap tables, SNMP access, Community Strings and SNMP Trap controls.
1.1SNMP Trap Table - Table of SNMP trap addresses.
1.2SNMP Access Table – Table of SNMP access addresses.
2.System Management – atiMgmtSys (1.3.6.1.4.1.926.1.3.2)
Download, Web server, SNTP server IP addresses, enclosure environmental controller, general controls (tamper polarity).
Refer to Section 10.0 MIB Parameters for further details regarding the Alpha MIBs.
746-257-B5-001, Rev. A1 (11/2013)
Table 6-9, Alpha MIB Structure
57
Page 58
7.0 Installation
7.1 Verifying Power Supply Device Address
Before installing the hardware, provision the DHCP server with the cable modem’s CM MAC address.
This allows the installation to be veried while the technician is on-site, eliminating the need for a second
visit if there are problems with the installation.
WARNING!
To reduce the risk of electric shock, completely remove the Inverter Module from the power
supply prior to installation. For eld installation, use a service power supply to avoid losing
power to the load.
CAUTION!
The IDH4 Series is static sensitive. An ESD wrist strap should be worn when installing the
transponder.
Before removing the Inverter Module, verify the power supply device address is correct.
The power supply device address must not be set to zero and no two power supplies monitored by
a single IDH4 Series can have the same address. The power supply must have a unique address to
communicate with a system controller. The system controller uses the address as an identier to query
the power supply for information. Each power supply on the same communications bus must be identied
with a value between 1 and 5. To verify the power supply’s address do the following:
EDIT USING ↑ ↓ <ENTR>
DEVICE ADDRESS
1
ESC
Smart Display Screen
1. Press the PWR key on the Inverter Module twice to access the PWR CNFG Menu.
2. Press the Down or Up key until DEVICE ADDRESS is displayed.
3. If the address is correct (in the range of 1 to 5), skip to Step 7.
4. To change the address, press the Enter key to enter the Edit mode.
5. Press the Up or Down keys until the desired address (1 to 5) is displayed. Remember, each power
supply monitored by a single transponder must have a unique address; this may require accessing
the menu systems of the additional power supplies and adjusting as applicable.
6. Press the Enter key to load the new address.
7. Press ESC two times to return to the OPERATION NORMAL screen.
58
746-257-B5-001, Rev. A1 (11/2013)
Page 59
7.0 Installation, continued
7.2 Installation / Replacement Procedure in XM3-HP Power Supplies
If the XM3-HP CableUPS has been shipped without a IDH4 Series module, or the existing module
requires removal and replacement, do so via the the following procedure:
1. Switch OFF the Inverter Module battery breaker.
NOTE:
With the battery breaker in the OFF position, the power supply will not go into inverter mode.
2. Unplug all Inverter Module connections (e.g. battery cable, remote temperature sensor).
3. Loosen the two Inverter Module thumbscrews.
4. Slide the Inverter Module out of the power supply.
5. If the Inverter Module is equipped with a communication module, remove it by loosening the two
Phillips captive screws.
Captive Screws
Fig. 7-1, Captive Screw Locations
746-257-B5-001, Rev. A1 (11/2013)
59
Page 60
7.0 Installation, continued
7.2 Module Installation Procedure in XM3-HP Power Supplies, continued
Fig. 7-2, The 18-pin Connector
6. Line up the 18-pin mating connectors on the IDH4 Series and the XM3-HP Inverter Module. Gently
push the IDH4 Series into the Inverter Module until the 18 pin mating connector is properly seated.
Fig. 7-3, Connecting the Transponder to the Inverter Module
7. Fasten the IDH4 Series to the Inverter Module by tightening the two captive screws. It is
recommended that the screws be tightened alternately, a few turns at a time so the transponder
aligns in parallel to the Inverter Module.
60
8. Reinstall the Inverter Module and tighten the two thumbscrews. Make front panel connections
(tamper, temperature sensor, battery sense, RF etc.).
9. If not yet done, record the cable modem MAC address from the front of the unit and report it to the
network manager for network provisioning.
746-257-B5-001, Rev. A1 (11/2013)
Page 61
7.0 Installation, continued
7.3 IDH4X LEDs and Connections
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Item LED or ConnectorStatusBehaviorIndication
N/AOFFNo power or malfunctioning IDH4 Series
GRN
ALM/RDY: Alarm
1
and Ready
RED
REG: Upstream
2
ranging and
registration lock
DS: Downstream
3
RF Carrier detection
and lock
ACT: CPE Activity
4
status
LNK: CPE Link
5
status
RF Rx/Tx Power
6
Level Indicator
COM: AlphaBus
7
communications
8BAT A/BGRNON/OFFON (steady) if battery string(s) connected correctly
9BAT A/B Connector
10BAT C/DGRNON/OFFON (steady) if battery string(s) connected correctly
11BAT C/D Connector
12RST: Reset buttton
13ENV: Environmental Control connector
14TPR: Tamper Switch connector
15ETH: Ethernet connection
16RF Connection
17COM: AlphaBus Communications connector
18CM, CPE MAC Address label
GRN
GRN
GRN
GRN
TRI
GRN
ONReset of the IDH4 Series is in process
Steady BlinkingNormal operation
Blinking more
OFF than ON
Blinking more
ON than OFF
OFFNo power, upstream frequency undetermined
OFF / ON
ONCMTS registration completed
OFFNo power / downstream carrier
OFF / ONPower on, downstream carrier frequency searching
ONDownstream carrier lock
OFFNo Ethernet communications activity
OFF/ON
OFFNo Ethernet link
ONLink on Ethernet Craft port
OFFNo RF detected
Blue
GreenRx/Tx RF Power level within tolerance
Red
OFFNo AlphaBus Communications
OFF/ON
Minor Alarm
Major Alarm
Power on, downstream locked, upstream
frequency ranging, DHCP request in progress
Momentary ashes during CPE communications
via the Ethernet Craft port
Rx/Tx Power at a warning level as set within the
SCTE-HMS Property Table
Rx/Tx Power at an alert level as set within the
SCTE-HMS Property Table
Momentary ashes - AlphaBus Port
communications active
746-257-B5-001, Rev. A1 (11/2013)
Fig. 7-4, IDH4X LEDs and Connectors
61
Page 62
7.0 Installation, continued
7.4 IDH4 LEDs and Connections
1
9
2
3
10
4
5
11
6
12
7
8
Item LED or ConnectorStatusBehaviorIndication
N/AOFFNo power or malfunctioning transponder
GRN
ALM/RDY: Alarm and
1
Ready
RED
REG: Upstream
2
ranging and
registration lock
DS: Downstream RF
3
Carrier detection and
lock
ACT: CPE Activity
4
status
5LNK: CPE Link statusGRN
RF Rx/Tx Power Level
6
Indicator
7BAT A/BGRNON/OFFON (steady) if battery string(s) connected correctly.
8BAT A/B Connector
9RST: Reset buttton
10TPR: Tamper Switch connector
11ETH: Ethernet connection
12RF Connection
13CM, CPE MAC Address label
GRN
GRN
GRN
TRI
ONTransponder reset in process
Steady BlinkingNormal operation
Blinking more
OFF than ON
Blinking more
ON than OFF
OFFNo power, upstream frequency undetermined
BLINKING
ONCMTS registration completed
OFFNo power / downstream carrier
BLINKINGPower on, downstream carrier frequency searching
ONDownstream carrier lock
OFFNo Ethernet communications activity
BLINKING
OFFNo link
ONLink on Ethernet Craft port
OFFNo RF detected
Blue
GreenRx/Tx RF Power level within tolerance
Red
Minor Alarm
Major Alarm
Power on, downstream locked, upstream
frequency ranging, DHCP request pending
Momentary ashes during CPE communications
via the Ethernet Craft port
Rx/Tx Power at a warning level as set within the
SCTE-HMS Property Table
Rx/Tx Power at an alert level as set within the
SCTE-HMS Property Table
62
13
Fig. 7-5, IDH4 LEDs and Connectors
746-257-B5-001, Rev. A1 (11/2013)
Page 63
7.0 Installation, continued
7.5 IDH4L LEDs and Connections
1
7
2
8
3
9
4
10
5
6
11
Item LED or ConnectorStatusBehaviorIndication
N/AOFFNo power or malfunctioning transponder
GRN
ALM/RDY: Alarm and
1
Ready
RED
REG: Upstream
2
ranging and
registration lock
DS: Downstream RF
3
Carrier detection and
lock.
ACT: CPE Activity
4
status
5LNK: CPE Link statusGRN
RF Rx/Tx Power Level
6
Indicator
7RST: Reset buttton
8ENV: Environmental Control connector
9TPR: Tamper Switch connector
10ETH: Ethernet connection
11RF Connection
12CM, CPE MAC Address label
GRN
GRN
GRN
TRI
ONTransponder reset in process
Steady BlinkingNormal operation
Blinking more
OFF than ON
Blinking more
ON than OFF
OFFNo power, upstream frequency undetermined
BLINKING
ONCMTS registration completed
OFFNo power / downstream carrier
BLINKINGPower on, downstream carrier frequency searching
ONDownstream carrier lock
OFFNo Ethernet communications activity
BLINKING
OFFNo link
ONLink on Ethernet Craft port
OFFNo RF detected
Blue
GreenRx/Tx RF Power level within tolerance
Red
Minor Alarm
Major Alarm
Power on, downstream locked, upstream
frequency ranging, DHCP request pending
Momentary ashes during CPE communications
via the Ethernet Craft port
Rx/Tx Power at a warning level as set within the
SCTE-HMS Property Table
Rx/Tx Power at an alert level as set within the
SCTE-HMS Property Table
746-257-B5-001, Rev. A1 (11/2013)
Note: The IDH4L requires the XM3 Smart AlphaGuard (SAG) option for individual battery voltage
measurements.
12
Fig. 7-6, IDH4L LEDs and Connectors
63
Page 64
7.0 Installation, continued
7.6 Connecting the RF Drop
CAUTION!
Install a grounded surge suppressor (Alpha P/N 162-028-10 or equivalent) to protect
equipment from overvoltage.
Connect the RF drop according to the diagram below. The RF drop must have a properly installed ground
block in the power supply enclosure. Recommended downstream RF level is 0 dBmV. Connect any other
front panel connections at this time (e.g. battery strings, tamper switch).
Grounded Surge Protector
(See Caution Above)
RF Cable
to Headend
7.7 Front Panel Connections
Linked CableUPS
Serial Interface Cards
B
S
Y
S
C
O
M
A
A
Fig. 7-7, Connecting the RF Drop
IDH4 Series in
Primary XM3-HP
-21 for 9', -22 for 18', -23 for 35')
B
S
Y
S
C
O
M
Environmental connection
Ethernet connection
RF connection
A
C
AlphaBus Cable
(Alpha P/N 875-190-20 for 6',
ECM to SCM Interface
(Alpha P/N 704-709-20)
Generator (ECM)
Battery Sense Wire Harness
Refer to Section 8.0 Battery Sense Wire Kits for part numbers and wiring options.
64
Comm Port
A
B
System Port
C
Battery Sense Connections
Connections
Connections with more
than one power supply
Fig. 7-8, System Interconnection Diagram
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7.0 Installation, continued
7.8 Environmental Connections
The IDH4X and IDH4L have the capability to monitor and control enclosure environmental heating and
cooling. Typically this is used for battery mat heaters in cold environments, however the functionality may
be implemented to control enclosure fans or air conditioners. The following section will outline the details
of the controls available and will include an example of a typical battery heater mat conguration and
explanation of the settings.
7.8.1 Connecting the Battery Heater Mat Controller
Power to the heater mat is provided via a customer-supplied controller plugged into the power
outlet inside the enclosure. A cable (Alpha p/n 875-627-22) connects the controller to the ENV
(Environmental) connector on the IDH4X and IDH4L. The connection procedure is shown below.
1. Connect the 4-pin connector from the
controller cable (Alpha p/n 875-627-22) into the
base of the Heater Mat Controller.
2. Plug the controller into the power outlet.
3. Plug the Heater Mat into the controller.
4. Plug the 6-pin connector into the ENV
connector.
Once the connection has been made, Environmental Control Management can be
congured through the following tables. The Environmental Control MIB section begins at
atiMgmtSysTempMgr (1.3.6.1.4.1.926.1.3.2.4).
Status of the Environmental Control is also available on the transponder’s Web page.
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7.0 Installation, continued
7.9 Environmental Control MIBs
atiMgmtSysTempCtrl (1.3.6.1.4.1.926.1.3.2.4.1)
Value listDescription
off(1)Temperature device is off. This setting is non-volatile, if the variable is in this state upon reset (or power-up) this value will be
onTimer(2)Temperature device is turned on for a predened time. Before a SET to this state is issued, atiMgmtSysTempTimer is to be SET
onTemp(3)Temperature device is controlled by the battery temperature probe. Before a SET to this state, atiMgmtSysTempTemperature
onTimerTemp(4)Temperature device will be controlled by both the temperature and timer values. When set to this state, the temperature device will
on(5)Temperature device is on. This value can be used when the temperature device has a thermostat of its own. However it is recom-
atiMgmtSysTempStatus (1.3.6.1.4.1.926.1.3.2.4.2)
Value listDescription
contactOpen(1)The value of this variable reects the state of the feedback signal from the temperature device. Since not all temperature devices
contactClosed(2)
retained. This is the DEFAULT factory value for this variable.
with the number of minutes the heater or cooler is to be on. When the timer has expired, this variable will automatically be set to 1.
and atiMgmtSysTempHysteresis must be set to the desired temperature values. Once placed into this state, this variable will not
change until another SET to this OID is received. Temperature control is based on the battery temperature probe. If there appears
to be no battery temperature probe, the output to the temperature device will be inactive.
be controlled as if this variable is in state 3, but only for the time dened by atiMgmtSysTempTimer. Once the timer has counted
down to zero, the value of this variable will be returned to 1. This value is volatile, after reset, the state of this variable will be 1 if it
was in this state before the reset.
mended, as a safety precaution, that state 3 is used with the battery temp probe being used as a backup in case the device thermostat gets stuck in the "on" state (provided the transponder is connected to the temperature device’s power control). This state
/ mode could also be used if the temperature control line was used for something other than a temperature control. This value is
non-volatile and will remain in this state after a reset.
have a feedback signal, or the operation of the feedback signal may vary from device to device, the meaning of this signal is
implementation specic.
atiMgmtSysTempMode (1.3.6.1.4.1.926.1.3.2.4.3)
Value listDescription
heater(1)Mode of Operation. The temperature device may be a heater (such as a battery mat) or a cooler (such as an enclosure fan). When
cooler(2)
this device is acting as a thermostat, this variable denes the active state. If this variable is set to "heater", the temperature device
will be active only when the temperature is below the dened level. If this variable is set to "cooler", the temperature device will be
activated when the temperature is above the dened level. The DEFAULT factory setting for this variable is heater(1). This variable
is non-volatile and its value will be retained when the device is reset.
closed(1)This variable denes how this device creates the active state. When this variable is set to "closed(1)" the active state will be rep-
open(2)
resented by the drive pin being shorted to ground and high impedance will represent the inactive state. When this variable is set
to "open(2)" the active state will be represented by the drive pin being high impedance in the active state and shorted to ground in
the inactive state. The DEFAULT factory state for this variable will be 1. This variable is non-volatile and the value will be retained
when the device is reset.
1...10When the device is controlling the temperature device thermostatically, this value is used to keep the temperature device from
atiMgmtSysTempTimer (1.3.6.1.4.1.926.1.3.2.4.7)
Size listDescription
0...1440When the temperature device is controlled using the timer, this is the number of minutes the temperature device will be active.
temperature, this variable (along with the hysteresis variable) will be used to determine when the temperature device is to be
turned on and off. This value is compared to the value from the battery temperature sensor. The DEFAULT factory state for this
variable will be 0 (once changed, it may not be put back to zero, providing an indication that the value has been adjusted). This
variable is non-volatile and the value will be retained when the device is reset.
going on and off too often. If the temperature device is a heater, the device will be turned on when the temperature reaches the
setpoint but will not be turned off until the detected temperature overshoots the set point by this amount. When the temperature
device is a cooler, the device will be turned on when the temperature reaches the set point, but will not turn off until the detected
temperature undershoots the set point by this amount. The DEFAULT factory state for this variable is 1. This variable is nonvolatile and the value will be retained when the device is reset.
The DEFAULT factory state for this variable is 30. This variable is non-volatile and the value will be retained when the device is
reset.
0...1440When the temperature device is controlled using the timer, this is a countdown that will indicate how many minutes before
the device will become inactive. The value of this counter is undened when the device is not active in a timer mode. Anytime
atiMgmtSysTempCtrl is SET to a value that indicates timer mode, the value of atiMgmtSysTempTimer will be copied into this
variable. If, while this variable is counting down, atiMgmtSysTempCtrl is again SET to a value that represents a timer mode,
the value of atiMgmtSysTempTimer will again be copied into this variable and the count will start over again. The temperature
device will change to inactive when this count drops to zero. At zero the counter will stop.
noInvert(1)The default value of this variable is noInvert(1), which provides a contact closure when the temperature device is on. When
invert(2)
this parameter is set to invert(2), the returned value for the contact status (atiMgmtSysTempStatus) will be inverted (contact
closed will be reported as open, contact open will be reported as closed). This accommodates the differences in which the
manufacturers of the relay block have implemented the open versus closed status contacts. This variable is non-volatile and the
value will be retained when the device is reset.
Table 7-1, Environmental Control MIBs, continued
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7.0 Installation, continued
7.10 Conguring the Battery Heater Mat Controller
In this example, values are written to their respective OIDs to set temperatures, control mode and status
reporting:
Set these OIDs to the specied valueFunctionality
atiMgmtSysTempTemperature (1.3.6.1.4.1.926.1.3.2.4.5) to 5Heater turns on at 5°C
atiMgmtSysTempHysteresis (1.3.6.1.4.1.926.1.3.2.4.6) to 33°C of permitted controller overshoot (in this case, would turn off at 8°C)
atiMgmtSysTempCtrl (1.3.6.1.4.1.926.1.3.2.4.1) to 3Battery temperature sensor used to control heater setpoint
atiMgmtSysTempMode (1.3.6.1.4.1.926.1.3.2.4.3) to 1Places controller in heater mode
atiMgmtSysTempActiveState (1.3.6.1.4.1.926.1.3.2.4.4) to 1Drive pin to the temperature device will go low when heater is on
atiMgmtSysTempStatusInvert (1.3.6.1.4.1.926.1.3.2.4.9) to 1Sets the polarity of the feedback signal from the temperature device
Table 7-2, OID Values for Battery Heater Mat Controller
During operation, the following MIB points will report the current temperature and whether the heater is on
or off.
SNMP MIB PointData
atiMgmtSysTempStatus (1.3.6.1.4.1.926.1.3.2.4.2)Temperature device ON or OFF
atiBBSysViewBatteryTemperature (1.3.6.1.4.1.926.1.4.1.1.3.5)Battery temperature (in degrees C)
Table 7-3, SNMP MIB Points for Battery Heater Mat Controller
68
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8.0 Battery Sense Wire Kits
8.1 36V Single and Dual Strings
Transponder Battery Sense Wire Kits are required for individual battery voltage monitoring when the XM3HP SAG option is NOT installed. For XM3-HP power supplies with the SAG option, it is recommended to
use the specic SAG wire kits for the SAG adapter kits to accommodate any existing transponder Battery
Sense Wire Kits. Otherwise, a SAG "No Harness" alarm will be generated if the Battery Sense Wire Kits
are connected to the transponder battery connections (A/B or C/D) instead of the SAG connector.
To conrm successful hardware installation before leaving the installation site, verify network connectivity and
correct hardware interconnection.
To Verify Network Connectivity:
The DS and REG LEDs on the front of the IDH4 Series should be ON solid green. This indicates successful
registration with the headend. In addition, the RF LED should also be ON solid green indicating proper RF
power levels and the ALM/RDY LED should be blinking green for normal operation.
With the IDH4 Series used in conjunction with the XM3-HP power supply, network connectivity can be veried
via the COMM menu on the XM3-HP Smart Display. The following provides a list of parameters available on
the XM3-HP Smart Display populated with sample values. Important communication parameters such as the
cable modem IP address, upstream and downstream power levels can be viewed on the COMM - GENERAL
menu selection to conrm network connectivity. If no RF power is detected at the RF connector, a COMM -
FAULT menu will populate in the COMM menu.
COMM - GENERAL
COMM - EXTENDED
COMM - DIAGNOSITCS
ENTER ESCESC
COMM - FAULT
RF POWER LEVEL FAULT
SEE GENERAL MENU
ESC
COMM - GENERAL
CM MAC ADDRESS
COMM GENERAL
CM MAC ADDRESS
CM IP ADDRESS
CPE MAC ADDRESS*
CPE IP ADDRESS*
CM RECEIVE POWER
CM TRANSMIT POWER
DOWNSTREAM SNR
00:90:EA:A0:04:99
00:90:EA:A0:04:99
192.196.203.101
00:90:EA:A0:05:01
192.168.200.100
Fig. 9-1, XM3-HP Smart Display Screens
ESC
-12.9dBmV
34.5dBmV
33.8dB
COMM - EXTENDED
IDH4 MODEL/CONFIG
IDH4X CW - 8B
COMM - EXTENDED
IDH4 MODEL/CONFIG
DSM3X CW-8B
IDH4 FIRMWARE VERSION
4.4.9.0_03.02_NA
SYSTEM NAME
ABC123 CABLE
SYSTEM CONTACT
SYSTEM LOCATION
123 BAKERVIEW
COMMON LOGICAL ID
12345-3767 ALPHAWAY
DOCSIS CONFIG FILE
ALPHA_IDH4.CM
IDH4 SERIAL NUMBER
SYSTEM DEVICES 3/7**
IPU-1 SAG-1 DOC-1
SYSTEM DEVICES 6/7**
XM3-1 APP-1 BTQ-1
SYSTEM DEVICES 7/7**
CABLEWARE SERVER IP*
192.168.200.151
ESC
JOHN DOE
A00499
UTL-1
COMM - DIAGNOSTICS
CABLE MODEM STATUS
Operational
COMM - DIAGNOSTICS
CABLE MODEM STATUS
SYSTEM UPTIME
DOWNSTREAM FREQUENCY
DOWN MODULATION TYPE
UPSTREAM FREQUENCY
T3 TIMEOUTS
T4 TIMEOUTS
CODEWORD ERROR RATIO
MICROREFLECTIONS
CM RESETS
CM LOST SYNCS
LAST SN MP QUERY
*NOTE: Some menu items may not appear depending on
the options installed.
**NOTE: System Device menu items are internal Alpha
diagnostic codes. The System Devices menu items will
populate based on the option cards (SAG, APP, DOC)
installed and the number of external devices added to a
power system such a s multiple XM3s and/or AlphaGen.
3 DAYS 05H:16M:59S
ESC
OPERATIONAL
300.000 MHZ
256 QAM
15.000 MHZ
80360
51
8.20%
-5 DBC
10
5
Date/Time
70
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9.0 Start Up and Verication, continued
9.1 Initial Start Up and Local Verication, continued
Connect a computer’s network port to the transponder’s Ethernet port using a standard network cable.
Launch an Internet browser and enter 192.168.100.1 into the address. The transponder will return the
Web page shown below. Click on “General” to display the key communications parameters including
upstream and downstream power levels and the cable modem’s IP address, which conrms connectivity.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 9-2, General Tab Screen
71
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9.0 Start Up and Verication, continued
9.2 Verifying Correct Hardware Interconnection
The BAT A/B and BAT C/D LED indicators on the front panel of the IDH4 Series unit should illuminate
solid green once the battery wiring harnesses are correctly installed. A system with multiple battery strings
must use String A as the rst string, B as the second, C as the third and D as the fourth.
NOTE:
The IDH4X model provides both BAT A/B and BAT C/D LED indicators and battery harness connectors (supports
a maximum of 4 battery strings). The IDH4 model provides only the BAT A/B LED indicator and battery harness
connector (supports a maximum 2 battery strings).
From the Power Supplies and Batteries section of "General" tab of the IDH4 Series Web page, the
following screen will be visible and the parameters shown will be available for viewing and verication.
To test hardware interconnection using the Ethernet port, verify valid values for Output Voltage, Output
Current and individual battery voltages.
72
Fig. 9-3, Power Supply Section - General Page
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9.0 Start Up and Verication, continued
9.3 System Status Indicators and Reset Button
The IDH4 Series indicates status with light emitting diodes (LEDs). During system start up, the LEDs
will rst blink momentarily then indicate the current status of a variety of parameters on the IDH4
Series transponder. The LEDs indicate alarms, RF power level status, battery string connectivity and
communications activity with the network. A description of each LED follows.
LEDStatusBehaviorIndication
N/AOFFNo power or malfunctioning IDH4 Series
ALM/RDY: Alarm and Ready
REG: Upstream ranging and
registration lock.
DS: Downstream RF Carrier
detection and lock.
ACT: CPE Activity statusGRN
LNK: CPE Link statusGRN
RF Rx/Tx Power Level
Indicator
COM: AlphaBus
Communications
BATT A/BGRNON/OFFON (steady) if battery string(s) connected correctly
BATT C/DGRNON/OFFON (steady) if battery string(s) connected correctly
GRN
RED
GRN
GRN
TRI
GRN
ONReset of the IDH4 Series is in process
Steady BlinkingNormal operation
Blinking more OFF than ONMinor Alarm SCTE-HMS congured
Blinking more ON than OFFMajor Alarm SCTE-HMS congured
OFFNo power, upstream frequency undetermined
OFF / ON
ONCMTS registration completed
OFFNo power / downstream carrier
OFF / ONPower on, downstream carrier frequency searching
ONDownstream carrier lock
OFFNo Ethernet communications activity
OFF/ON
OFFNo Ethernet link
ONLink on Ethernet Craft port
OFFNo RF detected
Blue
GreenRx/Tx RF Power level within tolerance
Red
OFFNo AlphaBus Communications
OFF/ON
Power on, downstream locked, upstream frequency
ranging, DHCP request in progress
Momentary ash while CPE communications
ongoing via the Ethernet Craft port
Rx/Tx Power at a warning level as set within the
SCTE-HMS Property Table
Rx/Tx Power at an alert level as set within the
SCTE-HMS Property Table
Momentary ashes - AlphaBus Port Communications
active
ALM/RDY
REG
DS
ACT
LNK
RF
COM
BATT A/B
BATT C/D
9.3.1 Detailed LED Descriptions
After power is applied or a reset occurs, all LEDs will ash in certain patterns indicating the cable
modem chipset is starting or restarting. Once it is ready, it will begin the DOCSIS requirement of
searching for the downstream frequency lock and the LEDs will follow the detailed descriptions
below.
ALM/RDY - Alarm/Ready
The LED blinks GREEN during normal operation. The frequency of ashing by this LED provides
a visual alert for power supply discrete major and minor alarms if congured in the property and
discrete property tables of the SCTE-HMS MIB. If an event triggers an HMS alarm, the ALM/
RDY LED blinks RED according to the alarm type until the alarm has been resolved. For minor
alarms, the frequency of ashing will be more OFF than ON, and for major alarms the frequency
of ashing will be more ON than OFF. If both minor and major alarms activate, the ALM/RDY
LED displays a major alarm signal. Refer to Section 6.3, The Alpha MIBs for information on
conguring the IDH4 Series for active monitoring and alarming.
746-257-B5-001, Rev. A1 (11/2013)
Fig. 9-4, LED Functionality and Indications
73
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9.0 Start Up and Verication, continued
9.3.1 Detailed LED Descriptions, continued
REG - CM Registration
This LED blinks while the modem registers with the DHCP and obtains the conguration le after
downstream channel CM/CMTS negotiation. Once the registration is complete, the LED will display solid
GREEN. This indicates that the IDH4 Series is communicating with the CMTS in the headend.
DS - Downstream Communication
The LED ashes while searching for the downstream DOCSIS channel and is on solid when the
downstream channel is locked. This LED indicates CM downstream signal status. This process may
take several seconds, depending on how long it takes the CM to locate a carrier signal and lock onto a
channel.
ACT - CPE Activity
The CPE activity LED ashes to indicate that data is being transmitted or received between the IDH4
Series and a network device.
LNK - Network Communication Status
The Ethernet link LED remains ON when there is an active connection on the Ethernet port (e.g., a
computer is connected for local diagnostics).
Rx/Tx Power
The Rx/Tx PWR LED tricolor LED provides the quick verication of the modem transmit (Tx) and receive
(Rx) RF power levels. The Rx/Tx PWR LED is GREEN when both the cable modem Tx and cable
modem Rx RF power levels are within the range as specied in Table 9-1, SCTE-HMS Property Table.
It is BLUE when Rx and/or Tx levels are within the “warning” range as specied by the SCTE-HMS
PropertyTable. The LED is RED when Rx and/or Tx levels are outside the range as specied by the
SCTE-HMS PropertyTable.
Parameteralarm EnableHiHiHiLoLoLoDeadband
Rx
Tx
docsIfDownChannelPower
(OID:1.3.6.1.2.1.10.127.1.1.1.1.6)
docsIfCmStatusTxPower
(OID:1.3.6.1.2.1.10.127.1.2.2.1.3)
00
(0F*)
00
(0C*)
150100-100-15015
550500000015
*Values in ( ) denote behavior of the Rx/TX LED if alarmEnable bits are set to ‘00’.
Table 9-1, SCTE-HMS Property Table
By default, alarmEnable is set to 00 (disabled) to prevent unwanted SNMP traps but the LED behavior will
function as if the alarmEnable were set to the values in the SCTE-HMS Property Table. If the alarmEnable
bits are set to anything other than 00 the LEDs will then follow the behavior of the desired enable bit
setting.
The SCTE-HMS Property Table values translate into the following Rx/Tx Power LED color ranges:
74
LED ColorRx Range (dBmV)Tx Range (dBmV)
Green+10 to -100 to +50
Blue+15 to +10 and -10 to -15+50 to +55
Red>+15 and <-15>+55
Table 9-2, Rx/Tx Power LED Color Ranges
In addition to the above SCTE-HMS PropertyTable entries, the Tx and Rx levels displayed on the IDH4
Series Web page will each provide colored indicator bars that correlate to the RF LED and SCTE-HMS
PropertyTable thresholds.
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9.0 Start Up and Verication, continued
9.3.1 Detailed LED Descriptions, continued
Rx/Tx Power, continued
The current RF level status for both the Rx and Tx will be displayed on the colored scale
highlighted in black, providing verication of modem RF power levels. Refer to the gure below
for an example of the RF power level indicator bars on the Web page.
Fig. 9-5, IDH4 Series Web Page, RF Power Level Indicators
Conguring the Rx/Tx Power LED - Custom Settings
If desired, the RF Power Level ranges for the Rx/Tx PWR LED may be customized via
SNMP by adjusting the HiHi, Hi, Lo, LoLo values for the docsIfDownChannelPower and
docsIfCmStatusTxPower in the SCTE-HMS Property Table (OID:1.3.6.1.4.1.5591.1.1.1). Be
careful not to exceed the RF Input Power and Output Power range specications of the IDH4
Series transponder.
COM - AlphaBus Communications
The COM LED indicates any data trafc being received by the IDH4 Series through the COM
(AlphaBus) port. This LED will also blink one to three times approximately every 10 seconds,
which indicates communication exists between the IDH4 Series and other connected devices,
such as a generator or additional XM3.
BAT A/B - Battery Strings A & B
The LED indicator remains ON solid when the battery string wiring harness is correctly connected
to the batteries and the Bat A/B connector on the IDH4 and IDH4X Series.
BAT C/D - Battery Strings C & D
The LED indicator remains ON solid when the battery string wiring harness is correctly connected
to the batteries and the Bat C/D connector on the IDH4X.
9.3.2 Resetting the Transponder
Should the need arise to reset the transponder locally, such as in the case of adding additional
power supplies, a generator, or carrying out maintenance activities, do the following:
Press and hold the reset button (RST) for approximately three (3) seconds. Release the button.
The transponder will perform its power up sequence. A pen or similar tool may be required to
depress the small reset button.
9.4 Verifying Communications via the Headend
Using SNMP, check connectivity by verifying power supply data by doing the following:
• With a MIB browser check power supply data in the psIdent MIB branch (1.3.6.1.4.1.5591.1) of the
SCTE-HMS tree.
• With network management software, verify the IDH4 Series has been identied and is reporting data
correctly.
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10.0 Alpha MIB Parameters
10.1 Denitions and Settings
The following tables display commonly-congured Alpha MIB parameters and provide specic information
with regard to functionality, options, OIDs, types and variables.
NOTE:
The Alpha MIB Denitions and Settings are subject to change without notice and should only be used
for advanced diagnostics. The SCTE-HMS MIBs listed in Section 6.0 Data Management should be
implemented for status monitoring & control.
gets this value from the master XM3 (in a system
with more than one power supply).
System Controller/Administrator (SSC or SSA)
is running and there is coordination between the
power supplies for charging, testing, etc. The value
of this item is stored in non-volatile memory.
value
alarm state
alarm state
Test failed, this item indicates a failure.
temp probe failure or absence, this item will alarm.
item will alarm.
(0 to 5mV/Cell/°C)
Controls the ability to detect and report 6 Volt
batteries
httpAdminId1.3.6.1.4.1.4413.2.2.2.1.1.3.1.0Controls and reects the user name for admin level HTTP privilegesRead/WriteOctet StringAlpha (default)
httpAdminPassword1.3.6.1.4.1.4413.2.2.2.1.1.3.2.0Controls and reects the password for admin level HTTP privilegesRead/WriteOctet StringAlphaSet (default)
httpUserId1.3.6.1.4.1.4413.2.2.2.1.1.3.3.0 Controls and reects the user name for user level HTTP privilegesRead/WriteOctet StringAlpha (default)
httpUserPassword1.3.6.1.4.1.4413.2.2.2.1.1.3.4.0Controls and reects the password for user level HTTP privilegesRead/WriteOctet StringAlphaGet (default)
746-257-B5-001, Rev. A1 (11/2013)
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11.0 Specications
Battery Monitoring
Power System Management
Management Protocol
Advanced Diagnostics
Intelligent Power Supply Interface
Battery State of Health
(requires AlphaApps option)
Utility Status & Events
(requires AlphaApps option)
History Log Reports
Hardware
RF Cable Interface
Local InterfaceRJ-45, Ethernet, 10/100Mbps
LED Indicators
I/O Control
(IDH4X and IDH4LOnly)
1
IDH4XIDH4IDH4L
Up to four strings of 36 or 48V
batteries (6V batts congurable up to
two strings)
Up to ve power supplies and an
AlphaGen generator are managed
from a single IDH4X including
coordinated battery charging, system
test and aggregated alarms
Standard ANSI/SCTE-HMS MIBs support basic power supply monitoring. Advanced diagnostics with
battery and power module analytics available via secure SNMP
Power supply user interface displays advanced diagnostics including: DOCSIS modem upstream and
downstream RF levels, IP address assigned by network DHCP server, MAC address and rmware
versions, individual battery voltages to verify correct wire harness installation
Power supply internal analytic diagnostics report when batteries should be serviced.
• Battery String Runtime Remaining
• Battery Life Remaining
AC Line Status:
• Utility Performance Status (outages, sags, surges, frequency)
• Utility Events (24-hour and lifetime number of events)
• Power Supply Event Log (events of daily power supply operation)
• Power Supply Conguration Log (events that occur infrequently)
Local Mode: HTTP Web interface for local on-site diagnostics
CPE Mode: DOCSIS Cable modem Ethernet CPE functionality
10-pin Molex battery string
A/B and C/D (requires SAG
option)
MIBs
746-257-B5-001, Rev. A1 (11/2013)
Power supply (ANSI/SCTE 38-4)
Other SCTE-HMS MIBs as dened by the SCTE for power supply and generator status monitoring
Alpha proprietary advanced UPS diagnostics
83
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11.0 Specications, continued
Power Supply Monitored Parameters
Major Alarm
Minor AlarmAggregate alarm consisting of: Temperature probe error, AC line loss
Input VoltageReported from power supply V(in) measurement
Output VoltageReported from power supply V(out) measurement
IDH4XIDH4IDH4L
Aggregate alarm consisting of: Test fail, battery fail, line isolation alarm, output overload, inverter,
over-temperature
Output Current
Output PowerCalculated, reported in AC Watts
UPS StatusAC Line, Standby, Test in progress, Test alarm
Enclosure DoorOpen or Closed
Battery Voltage
Battery TemperatureReported from power supply battery Remote Temperature Sensor (RTS)
Remote Test ControlStart/Stop power supply test cycle
0 to 25A standard on port 1
Port 2 requires power suppy DOC option
Individual battery voltage, up to
four strings of 3 or 4 batteries
(maximum 16 batteries),
±100mV per battery.
Individual battery voltage,
up to two strings of 3 or
4 batteries (maximum 8
batteries), ±100mV per
battery.
Individual battery voltage, up to
four strings of 3 or 4 batteries
(maximum 16 batteries),
±100mV per battery. (with SAG option)
Generator Monitored Parameters (IDH4X Only)
StatusGenerator Off, Running, Alarm
Generator Alarm
Gas HazardOK, Alarm
Water IntrusionOK, Alarm
Pad ShearOK, Alarm
Enclosure DoorOpen, Alarm
Ignition Battery Voltage±100mV
Enclosure Temperature±2°C
Low FuelOK, Alarm
Remote Test ControlStart / Stop generator test cycle
Aggregate alarm consisting of: Low oil pressure, engine over-temp, engine over-speed, crank limit,
over voltage, low fuel, water intrusion, pad shear, gas hazard, test fail
Cable Modem
ComplianceDOCSIS 1.1 and 2.0
Transmit Frequency Range5 to 42 MHz
Receive Center Frequency Range91 to 857 MHz
TDMA:
+8 to +54 dBmV (32QAM, 64QAM)
Output Power Range
+8 to +55 dBmV (8QAM, 16QAM)
+8 to +58 dBmV (QPSK)
S-CDMA:
+8 to +53 dBmV (All modulations of S-CDMA)
Female/Female connector conguration, “F” type connector with integral ground block. Required for
all installations
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12.0 Glossary
Acronym Denitions
ANSI: American National Standards Institute
BER: Basic Encoding Rules
CM: Cable Modem
CMTS: Cable Modem Termination System
CPE: Customer Premises Equipment
DHCP: Dynamic Host Conguration Protocol
DOCSIS: Data Over Cable Service Interface Specication
EMS: Element Management System
HMS: Hybrid Management Sublayer
IT: Information Technology
MAC: Media Access Control
MIB: Management Information Base
NMS: Network Management System
QoS: Quality of Service
RTS: Remote Temperature Sensor
SCTE: Society of Cable Telecommunications Engineers
SI: Serial Interface
SNMP: Simple Network Management Protocol
SNTP: Simple Network Time Protocol
TFTP: Trivial File Transfer Protocol
TOD: Time of Day
UDP: User Datagram Protocol
VoIP: Voice over Internet Protocol
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13.0 Dual IP Mode (Addendum)
13.1 Overview
The IDH4 Series can operate in either Single (default) or Dual IP mode. In Single IP mode, data from both
the cable modem and power supply are accessed and managed through the modem’s IP address on the
secure private modem network. In Dual IP mode, the transponder acts like a CPE device to the cable
modem and registers a second IP address on the public CPE network.
The following table lists some of the common characteristics of the IDH4 Single IP and Dual IP
congurations:
Single IPDual IP
NetworkAll data from both the cable modem and power
supply are accessed and managed through
the modem’s IP address on the secure private
modem network.
Data AccessThe Network Management System requires
access to the same private modem network.
SecurityCommunication with the transponder is limited
to the private LAN network, and is very secure.
IP AddressesWhere the IP address pool is limited, there is
no need to issue the transponder a CPE IP
address. Only one (1) IP Address is required for
the cable modem of the IDH4.
Data ManagementAccess to the transponder is limited to the
private LAN network making data management
less versatile, especially for eld personnel.
Table 13-1, Single IP Mode versus Dual IP Mode
The transponder acts like a CPE device to the cable
modem and registers a second IP address on the public
CPE network.
Dual IP mode allows the power supply data to be
accessed and managed from anywhere within the
public (CPE) network.
Since the transponder is a CPE on the public network,
access may be less secure.
The CPE requires its own IP address, which may be
in short supply. A total of two (2) IP addresses are
required, one for the cable modem and one for the
transponder.
The transponder is accessible on the public (CPE)
network. This makes data management more versatile
for eld personnel.
86
One CM IP address only accessible on the private (LAN)
network with access to both CM and transponder data.
IDH4
Cable ModemTransponder
MIB Tables
Fig. 13-1, Simplied Block Diagram
Single IP Mode
One CM IP address, CM and transponder data;
accessible on the private (LAN) network.
IDH4
Cable ModemTransponder (CPE)
MIB Tables
One CPE IP address, transponder data only;
accessible on the public (CPE) network.
Fig 13-2, Simplied Block Diagram
Dual IP Mode
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13.0 Dual IP Mode (Addendum), continued
13.2 Web Comparison, Single IP Mode/Dual IP Mode
To easily determine the conguration of the transponder when viewing it on its web page, check the
Conguration Line as well as the entries for the CM and CPE addresses. A single IP transponder will
display a CM MAC address only, while a Dual IP transponder will also indicate a CPE address.
Indicates 1 IP address:
"Single IP" Status Monitor
(partial page only; data values shown for illustration purposes only)
Indicates 2 IP addresses:
"Dual IP" Status Monitor
Displays CM MAC address only
Fig. 13-3, Single IP IDH4 Series Web Page
Displays CM and CPE addresses only
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Fig. 13-4, Dual IP IDH4 Series Web Page
(partial page only; data values shown for illustration purposes only)
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13.0 Dual IP Mode (Addendum), continued
13.3 Conguring Dual IP Mode
To switch the IDH4 Series transponder from Single to Dual IP mode the atiMgmtSnmpSnmpCPEAccess
parameter of the Alpha MIB will need to be enabled. The Dual IP enable setting can be set through
the DOCSIS Conguration le, the IDH4 Setup File (idhdoc04.cfg), the Provisioning Mode via the
Communications Web page or remotely using SNMP by setting the following Alpha MIB:
MIB ParameterObject IDDescriptionValue
atiMgmtSnmpSnmpCPEAccess 1.3.6.1.4.1.926.1.3.1.3.6.0 Enables/Disables the
Table 13-2, Enabling Dual IP mode
The CPE Transponder IP can be assigned its IP, Subnet Mask and Gateway Addresses via a DHCP
server.
CPE Interface
1=Disabled (Single IP)
2=Enabled (Dual IP)
88
Fig. 13-5, Dual IP Conguration Settings on the Communications Page of IDH4 Web Server
Fig. 13-6, Dual IP Parameters on the General Page of IDH4 Web Server
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13.0 Dual IP Mode (Addendum), continued
13.3 Conguring Dual IP Mode, continued
13.3.1 idhdoc04.cfg in Dual IP Mode
NOTE:
Refer Section 3.2.4, Proprietary Conguration File idhdoc04.cfg for details on using the
idhdoc04.cfg le to propagate custom settings to eld-deployed IDH4 Series transponders.
In Dual IP mode, the IDH4 Series will rst attempt to download the proprietary conguration le
idhdoc04.cfg through the CPE’s interface from a TFTP server on the CPE network. In many
networks, the TFTP server is blocked or disabled, so the IDH4 Series also has provisions to
download this le through the Cable Modem interface from the modem’s provisioning server if
necessary. The lename and TFTP server location may also be specied through special tags in
the DHCP Offer, refer to Section 13.3.3, Specifying idhdoc04.cfg Download Settings in Dual
IP Mode for details. Similiar to Single IP mode, any IDH4 Series proprietary SNMP MIB setting
may be placed in the modem’s DOCSIS conguration le which would eliminate the need for
idhdoc04.cfg.
13.3.2 Changing Default idhdoc04.cfg Download Settings in Dual IP Mode
Table 13-3 explains the download options available for the idhdoc04.cfg le in Dual IP mode. The
‘Download Interface’ indicates the network from which the IDH4 series will attempt to download
idhdoc04.cfg, either the CPE network or the more secure cable modem management network.
ParameterCommentsValue
atiMgmtSysDownloadCongAddress
OID 1.3.6.1.4.1.926.1.3.2.1.10.0
DHCP Server IPServer or Relay Agent Address
DHCP Option 54 Server IPServer or Relay Agent Address
DHCP TagsSee Section 13.3.3As Set4CPE
docsDevServerCongTftpAddress
1.3.6.1.2.1.69.1.4.11.0
docsDevSwServerAddress
1.3.6.1.2.1.69.1.3.7.0
Software Upgrade ServerSet via DOCSIS conguration le As Set7CM
Overrides Default Location0.0.0.0
(Default)
As Set2CPE
from DHCP lease (No Change
Necessary)
As Set3CPE
from DHCP lease
Automatically set in modemCM's TFTP
Server Address
Set via DOCSIS conguration le As Set6CM
Search
Order
Table 13-3, idhdoc04.cfg Download Settings
Download
Interface
1CPE
5CM
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13.0 Dual IP Mode (Addendum), continued
13.3 Conguring Dual IP Mode, continued
13.3.3 Specifying idhdoc04.cfg name and location via DHCP Tags
In the User-dened area of the DHCP Tags, above option 192, the TRANSPONDER will look for
the following value:
Tag: [Insert Unique Tag Name, e.g. ‘ati-tag’]
Value: aticong
In the Tag value immediately following will be the value for the TFTP server to use:
Tag: [Insert Unique Tag Name, e.g. ‘ati-ip’]
Value: IP address of TFTP server (i.e. 192.168.1.51)
Immediately following will be the value for the cong lename:
Tag: [Insert Unique Tag Name, e.g. ‘ati-name’]
Value: =idhdoc04.cfg (an equal sign needs to be in front of the lename for the DHCP server
to recognize this as a valid entry)
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13.0 Dual IP Mode (Addendum), continued
13.4 Dual IP SNMP Community Strings
The transponder community strings used for the CPE Transponder in Dual IP mode can be congured
by the operator. The default transponder read-only community string is AlphaGet. The default read-write
community string is AlphaSet. These settings can be congured with the DOCSIS Conguration File, the
IDH4 Setup File (aitdoc03.cfg) or remotely using SNMP by including the parameters below:
NOTE:
These community strings are only applicable for CPE access in Dual IP mode. CM access in both Single
IP and Dual IP modes use standard DOCSIS community strings set through the modem conguration le's
docsDevNmAccessTable. See Section 3.2.1, Setting Modem Community Strings.
MIB ParameterObject IDDescriptionValue
atiMgmtSnmpCommGet1.3.6.1.4.1.926.1.3.1.4.1.0Read Community StringAlphaGet (default)
atiMgmtSnmpCommSet1.3.6.1.4.1.926.1.3.1.4.2.0Read/Write Community String AlphaSet (default)
Table 13-4, Community Strings
13.5 Security in Dual IP Mode
[desired value]
[desired value]
In Dual IP mode, additional SNMP security to the IDH4 Series proprietary MIBs is required since the
transponder and power supply data is exposed on the CPE network, which may be more vulnerable to
packet snifng and community string deciphering than on the secure cable modem network.
There are two methods of providing SNMP Security in Dual IP mode: the Data Access Key (default), and
the Secure Access List.
Method 1: Dual IP Security Using the Data Access Key
In Dual IP mode atiMgmtSnmpAlphaSetAccess is the only SNMP parameter within the Alpha
proprietary MIB with SNMP write access on the CPE network by default. When this parameter is
set to the value of the parameter atiMgmtSnmpAlphaSetKey, the data access key, SNMP read/write
access is granted to all parameters in the Alpha MIB tree with read/write attributes. When this access
is granted, the value of atiMgmtSnmpCPESetEnabled is automatically changed to "2" (enabled). After
the operator is nished setting the SNMP variables, SNMP write access can be disabled by setting the
atiMgmtSnmpCPESetEnabled to "1" or by setting atiMgmtSnmpAlphaSetAccess to any value other than
the data access key or by performing a reset to the IDH4 Series.
The data access key parameters can be changed from the default values through the DOCSIS
Conguration File, the IDH4 Series Setup File (idhdoc04.cfg) or remotely using SNMP by including the
following Alpha MIB parameters:
MIB ParameterObject IDDescriptionValue
atiMgmtSnmpAlphaSetAccess 1.3.6.1.4.1.926.1.3.1.3.3.0 Set to Access KeySet to match the value of
atiMgmtSnmpAlphaSetKey
atiMgmtSnmpAlphaSetKey1.3.6.1.4.1.926.1.3.1.3.4.0 Data Access Key (Dual IP)CIBSET (default)
atiMgmtSnmpCPESetEnabled 1.3.6.1.4.1.926.1.3.1.3.5.0 Corresponds to whether
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or not the action taken on
atiMgmtSnmpAlphaSetKey
was successful. Once
enabled, writing 1 to this
variable will disable CPE
sets.
Table 13-5, Data Access Key Parameters
1 = Disabled (False)
2 = Enabled (True)
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13.0 Dual IP Mode (Addendum), continued
13.5 Security in Dual IP Mode, continued
Method 2: Dual IP Security Using the Secure Access List
The IDH4 provides an alternative method of providing additional SNMP security in Dual IP by limiting access
to the transponder’s CPE address. The Secure Access List method limits remote SNMP access to four IP
addresses. Only the IP addresses listed in the SNMP Access Table are able to read or write to the Alpha MIB
parameters from the public (CPE) network. This method overrides the default "Data Access Key" method.
The IP address entries in the SNMP Access Table can be set through the DOCSIS Conguration File, the IDH4
Setup File (idhdoc04.cfg) or remotely using SNMP by including the following Alpha MIB parameters:
MIB ParameterObject IDDescriptionValue
atiMgmtSnmpAccessTable1.3.6.1.4.1.926.1.3.1.2Table of SNMP
atiMgmtSnmpAccessAddress.1 1.3.6.1.4.1.926.1.3.1.2.1.2.1 SNMP access IP Address #10.0.0.0 (Default)
atiMgmtSnmpAccessAddress.2 1.3.6.1.4.1.926.1.3.1.2.1.2.2 SNMP access IP Address #20.0.0.0 (Default)
atiMgmtSnmpAccessAddress.3 1.3.6.1.4.1.926.1.3.1.2.1.2.3 SNMP access IP Address #30.0.0.0 (Default)
atiMgmtSnmpAccessAddress.4 1.3.6.1.4.1.926.1.3.1.2.1.2.4 SNMP access IP Address #40.0.0.0 (Default)
Redistribution and use in source and binary forms, with or without modication, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
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Alpha Technologies Inc.
3767 Alpha Way
Bellingham, WA 98226
United States
Tel: +1 360 647 2360
Fax: +1 360 671 4936