Alpha VisitorVerifier, SW-VV1-QC, SW-VV1-MAST, SW-VV1-PNP, SW-VV1-POP User Manual

...

(PATENT PENDING)

Alpha Communications® and Alpha Media, Inc.

VisitorVerifier™ V.1.0 - Telephone Entry Style

Server/ Entry/ Master Manual

Alpha Communications®

42 Central Drive

Farmingdale, NY 11735-1202

Phone: 631-777-5500 Fax: 631-777-5599

VVSEMManual (09/07) Rev. 1

LICENSE AGREEMENT

ALPHA MEDIA, INC. VISITORVERIFIER™, ALL VERSIONS, AND SOFTWARE RELATED COMPONENTS. END-USER LICENSE AGREEMENT FOR ALPHA MEDIA, INC. SOFTWARE

IMPORTANT-READ CAREFULLY: This Alpha Media, Inc. End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Alpha Media, Inc. Corporation for the Alpha Media, Inc. software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT.

The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

1. GRANT OF LICENSE. The SOFTWARE PRODUCT is licensed as follows:"

* Installation and Use. Alpha Media, Inc. grants you the right to install and use copies of the SOFTWARE PRODUCT on your computers running validly licensed copies of the operating system for which the SOFTWARE PRODUCT was designed [e.g., Windows® 98; Windows NT®; Windows2000®; Windows2003 Server®; Windows Me®; Windows XP®]; Windows Vista®]."

* Backup Copies. You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes.

* Components. Certain software components of the SOFTWARE PRODUCT are subject to the following additional provisions:

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

* Maintenance of Copyright Notices. You must not remove or alter any copyright notices on all copies of the SOFTWARE PRODUCT.

* Distribution. You may not distribute copies of the SOFTWARE PRODUCT to third parties.

* Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

* Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT.

* Transfer. You may permanently transfer all of your rights under this EULA, provided the reci pient agrees to the terms of this EULA.

* Support Services. Alpha Media, Inc. may provide you with support services related to the SOFTWARE PRODUCT ("Support Services"). Use of Support Services is governed by the Alpha Media, Inc. polices and programs described in the user manual, in "on line" documentation and/or other Alpha Media, Inc.provided materials. Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA. With respect to technical information you provide to Alpha Media, Inc. as part of the Support Services, Alpha Media, Inc. may use such information for its business purposes, including for product support and development. Alpha Media, Inc. will not utilize such technical information in a form that personally identifies you, without your permission.

* Compliance with Applicable Laws. You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT.

3. TERMINATION. Without prejudice to any other rights, Alpha Media, Inc. may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT.

4. COPYRIGHT. All title, including but not limited to copyrights, in and to the SOFTWARE PRODUCT and any copies thereof are owned by Alpha Media, Inc. or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not expressly granted are reserved by Alpha Media, Inc.

5. U.S. GOVERNMENT RESTRICTED RIGHTS. The SOFTWARE PRODUCT is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.2277013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Alpha Media, Inc. 42 Central Drive, Farmingdale, NY 11735-1202.

6. EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE PRODUCT to any country, person, entity or end user subject to U.S.A. export restrictions. Restricted countries currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria. You warrant and represent that neither the U.S.A. Bureau of Export Administration nor any other federal agency has suspended, revoked or denied your export privileges.

7. NO WARRANTIES. Alpha Media, Inc. expressly disclaims any warranty for the SOFTWARE PRODUCT. THE SOFTWARE PRODUCT AND ANY RELATED DOCUMENTATION IS PROVIDED "AS IS "WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE PRODUCT REMAINS W ITH YOU. THIS SOFTWARE IS DISTRIBUTED ON A FREE 90-DAY TRIAL BASIS. IT IS THE CUSTOMER'S RESPONSIBILITY TO FULLY USE AND TEST THIS SOFTWARE, BEFORE PURCHASING, TO DETERMINE IF THE SOFTWARE MEETS THE CUSTOMER'S NEEDS, AND PERFORMS TO THE CUSTOMERS 100% SATISFACTION. IF IN ANY WAY THE SOFTWARE IS UNSATISFACTORY OR IS NON-FUNCTIONING, THE CUSTOMER SHALL NOT REGISTER OR PAY FOR THE SOFTWARE. ONCE THE CUSTOMER REGISTERS OR PAYS FOR THE SOFTWARE, THE CUSTOMER HAS ACCEPTED THE SOFTW ARE 'AS-IS' AND WILL NOT BE ENTITLED TO ANY REFUND OR COMPENSATION OF ANY KIND.

8. LIMITATION OF LIABILITY. To the maximum extent permitted by applicable law, in no event shall Alpha Media, Inc. or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the SOFTWARE PRODUCT or the provision of or failure to provide Support Services, even if Alpha Media, Inc. has been advised of the possibility of such damages. In any case, Alpha Media, Inc.'s entire liability under any provision of this EULA shall be limited to the replacement of any registered software that has been determined by Alpha Media Inc. to be defective. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you.

9. MISCELLANEOUS.

This EULA is governed by the laws of the State of New York, U.S.A.

Should you have any questions concerning this EULA, or if you desire to contact Alpha Media, Inc. for any reason, please contact the Alpha Media, Inc. subsidiary serving your country, or write: Alpha Media, Inc., 42 Central Drive, Farmingdale, NY 11735-1202. You may contact us by phone at 631-777-5500 or fax at 631-777-5599 or by email at info@alphamedia.net

CHAPTER 1

Introduction

System Requirements

- Server

System Requirements

– Entry or Remote Cameras

CHAPTER 2

The Server

The User ( Tenant/ Client)

The Master

The Entry

Remote Cameras

CHAPTER 3

he VisitorVerifier™ Encoder

- Description &

Camera Connections

- Description & Installation

CHAPTER 4

Installing VisitorVerifier™ Software

Network Setup

Server

- Initial Configuration

Server

- Entry Setup

Server

- Camera Setup

Remote Cam Configuration

Server

- User Setup

Entry

- Configuration

Entry

- Camera Setup

CHAPTER

5 -

Starting VisitorVerifier ™

Table of Contents

Server/ Entry/ Master Manual for Telephone Entry Systems

VisitorVerifier™ Software Components

VisitorVerifier™ Hardware Components

Installation

iii

VisitorVerifier™ Setup & Configuration

VisitorVerifier™ User Manual

Exiting VisitorVerifier ™

The VisitorVerifier ™ Main Screen

PinkNotes™

QwikCLIQ™

QwikCAM™

PLEASE NOTE

Introduction

Chapter

communications. Over the years apartment buildings, commercial buildings, and residences have been using intercom systems for convenience and security of their residents. Many of these systems have been in these buildings for several years and do not benefit from the latest electronic advances. Replacing an intercom system to update the available features is neither a small undertaking or small expense.

With VisitorVerifier™ you will be able to see who is at your entry on your Windows compatible PC while communicating to them through your existing intercom. If you are not available when a visitor calls, the date, time, and a still picture of your visitor will be saved on screen for your reference and logged.

With additional equipment, cameras throughout your building/residence can be easily viewed for your security and peace of mind.

VisitorVerifier™ also comes with a special integrated version of Alpha Media’s PinkNotes® Instant Messaging Software which, in the case of apartment complexes, will allow building management to send specific individual messages or group announcements, and notifications to tenant apartments and other personnel that are equipped with VisitorVerifier™ and connected to the server by local area network or the internet. Tenants would also be able to send and receive real-time messages to/from specified building personnel (i.e. Concierge, Parking Attendant, Maintenance) as well as other tenants if this feature is enabled. Tenants are able to block messages from specific locations at their option.

Please check with local authorities to determine what restrictions, if any, may be applicable.

isitorVerifier™ answers today’s demands for increased security and

: In some jurisdictions there are laws regulating video camera recording.

THIS MANUAL IS SPECIFICALLY FOR USE WITH TELEPHONE ENTRY SYSTEMS.

FOR INFORMATION REGARDING CONNECTION TO EXISTING HARDWIRED

INTERCOM SYSTEMS PLEASE CONTACT ALPHA COMMUNICATIONS FOR

System Requirements

The following system requirements must be met to run the VisitorVerifier ™ Server application correctly.

• A Windows compatible PC with hard drive, CD or DVD player

• Pentium 4 Processor or Higher

• Your operating system must be Windows 2000/XP/Windows 2003

Server/Vista

• 512 MB of RAM (minimum)

• A DSL or Cable modem 24/7 broadband internet connection

If Server machine will also be used as an Entry unit the following are required:

• USB or serial port for the VisitorVerifier ™ encoder interface

• One available USB port for each Entry camera connected

• USB Video Grabber for each Coax/non-digital CCTV type camera

Requirements for optional features:

• One available serial port or additional USB port with serial adapter (if relay boards will be used).

• Additional equipment may be required for special customized applications. Please contact Alpha Communications® for more information.

(Server)

IMPORTANT SYSTEM NOTES

To prevent conflicts between the VisitorVerifier ™ server and other installed software, it is highly recommended that the computer be used exclusively for VisitorVerifier ™ and not loaded with any additional software or used for any other purposes with the possible exception of AlphaEntry™ (please check with Alpha Communications® regarding your system configuration). In addition, system power management/hibernation options should be disabled.

To ensure system reliability and longevity, please check that all hardware is installed and configured as per manufacturer’s recommendations and all manufacturer’s distance limitations and cabling requirements are observed.

When planning your installation, consider distance limitations, and potential electromagnetic interference (EMI) sources.

As with any computer, it is recommended that a quality Battery back up/surge

protector/power filter be used for all devices and components connected to 110VAC power.

This server contains the database of information for this system. Because of this, regular backups should be performed to prevent permanent loss of data in the event of hardware failure.

System Requirements

The following system requirements must be met to run the VisitorVerifier ™ Entry application correctly.

• A Windows compatible PC with hard drive, CD or DVD player

• Pentium 4 Processor or Higher

• Your operating system must be Windows 2000/ XP/ Windows 2003 Server/

Vista

• 512 MB of RAM (minimum)

• A DSL or Cable modem 24/7 broadband internet connection or local area

network to the VisitorVerifier ™ Server.

• One USB or serial port for the VisitorVerifier ™ encoder interface

• One USB port for each Entry camera connected

• USB Video Grabber for each Coax/non-digital CCTV type camera

Requirements for optional features:

• One available serial port or additional USB port with serial adapter (if relay boards will be used).

• Additional equipment may be required for special customized applications. Please contact Alpha Communications® for more information.

(Entry or Remote Camera)

IMPORTANT SYSTEM NOTES

A computer used at a VisitorVerifier ™ entrance should remain on at all times and system power management/ hibernation options should be disabled. Please be aware that it is possible that other programs being run on this computer may cause conflicts with VisitorVerifier ™

When planning your installation, consider distance limitations, and potential electromagnetic interference (EMI) sources.

As with any computer, it is recommended that a quality Battery back up/surge protector/power filter be used for all devices and components connected to 110VAC power.

Chapter

Software Components

The Server

The server is a Windows based PC that is the central hub of your VisitorVerifier™ system. It contains the database of tenant's (a.k.a. client or user) information as well as information on all entrances and masters.

When an entry is triggered, it is one of the jobs of the server to determine which tenant is being called and correctly route the picture and necessary information to the tenant's computer(s) through a local area network or internet connection. The server is also in contact with the Alpha Media VisitorVerifier™ server which enables your system to operate over the internet and keeps track of the necessary IP addresses on your network needed for proper VisitorVerifier™ operation. The computer that is used for the server can also have Entry, Remote Camera, Master, or User Software which is often the configuration for small systems. The machine designated as the server for the system MUST have a full time internet connection. The server can be connected to the building through the Internet from another location, but onsite is preferable for optimum performance. Below is a diagram of a basic single entrance system of this configuration.

This small building application contains a concierge station which is used as the server, master, and entry computer. Note the list of software in each PC. The building has a telephone entry system and uses one entrance camera. The concierge has the ability to instant

message the tenants with PinkNotes® and the tenants can send PinkNotes® to the concierge or other tenants on the system.

The Software Components (continued)

Because every building and its needs are different VisitorVerifier™ can be easily configured to support:

A large number of tenants

Multiple Buildings

Multiple Master stations on or off premises

Multiple Entrances

Multiple Remote Cameras

The only limiting factors are the server’s processing speed and memory and the speed of your internet connection.

Below is a diagram of a more complex system demonstrating two entrances, two observation QwikCAM™ cams, and two master stations (one located off premises).

+ 26 hidden pages

Alpha VisitorVerifier, SW-VV1-QC, SW-VV1-MAST, SW-VV1-PNP, SW-VV1-POP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual