42 Central Drive
Farmingdale, NY 11735-1202
Phone: (631) 777-5500
Fax: (631) 777-5599
®
Operation, Installation and Service Manual
Website:
www.AlphaCommunications.com
Email:
info@alphacommunications.com
TOLL-FREE Technical #:
1-800-666-4800
Tek-CARE® NC150 and NC200 series Intercom Nurse Call Systems are designed for nursing
home or individual hospital ward use. The T ek-CARE® NC150 and NC200 systems provide
selective two-way audio and visual communication from master station to staff and patient
stations, as well as emergency signaling and call indication from remote locations.
Emergency calls are indicated by a rapid pulsing of all audible and visual signals associated
with the calling station. Emergency calls take precedence over normal calls and can only
be canceled at the point of origin.
No part of this publication may be copied without the express written permission of TekTone® Sound & Signal Mfg., Inc. The
content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as
a commitment by TekTone® Sound & Signal Mfg., Inc. TekTone® Sound & Signal Mfg., Inc. assumes no responsibility or liability
for any errors or inaccuracies that may appear in this documentation.
T ekTone, the T ekTone logo, T ek-Call, Tek-Care, Tek-Check-In, T ek-Com, Tek-Digicare, T ek-Door, Tek-Entry III, Tek-Guard, TekMicro, Tek-Micro II, Tek-MMARS II, TekNIOS, TekNIOS II, Tek-Paging, Tek-Phone, Tek-Safe, Tek-Select II, Tek-Sentry, TekSound, Tek-Status, Tek-Trio and Tek-View are either registered trademarks or trademarks of TekTone® Sound & Signal Mfg., Inc.
in the United States and/or other countries. All other trademarks are the property of their respective owners.
A Word about ESD (Electrostatic Discharge)————————
What Is It? Static electricity is a result of triboelectric charging of two dissimilar
nonconductive materials that are rubbed together, such as rubbing your feet on a carpet on
a cold winter day or in a dry climate. The resulting charge is detected when you reach out
to touch a doorknob or some other metallic object. The resulting discharge may only be
startling or, in severe cases, it may even be painful. The actual electrical char ge is dependant
on the materials being rubbed together, humidity, the rate of separation, and other factors.
What Can It Do? While this effect may be disturbing to humans, the effect on electronic
equipment is often more serious, ranging from operational disruption to actual component
damage. These effects result from the high voltages that may be developed. The simple act
of walking across a carpet may develop as much as 30,000 volts, and changing a bed sheet
may create a charge of 100,000 volts or more. Such voltages readily cause arcing (the
spark that can be observed when you grab a doorknob after walking across a carpet, etc.).
The arcing is evidence of the discharge path. Due to the high voltage involved, the discharge
current can jump to any nearby metallic or non-metallic object. If the discharge is to or
through an electronic device, such as the nurse call system, the operation of the device may
be affected. If the discharge current passes through internal components, these components
may be damaged or their operation degraded.
What Can We Do About It? The manufacturer of the nurse call equipment has already
taken steps to protect the equipment from electrostatic discharge (ESD) effects. However,
since the cause is not in the equipment, but in the environment, further measures are
required of the installer and the user to achieve complete protection.
What The Installer Can Do: In humid climates or in places where the relative humidity is
kept at 65% or greater, there will likely be few problems with ESD. Where problems may
occur the following measures can be taken.
•Ground all exposed metal surfaces. Grounding should be to a #16 gauge or larger
conductor.
•Install nurse call system wiring in metal conduit. This conduit may be used to ground
panels.
•Use shielded cable for nurse call system station-to-station wiring. The use of open
conductors invites inductive coupling of discharge currents, which can cause the
same problems as direct discharge currents.
•Ground your body before handling system components. This can be done by using a
wrist strap, or simply by contacting a grounded metal surface. Use caution to avoid
hazardous voltages while grounded.
What The User Can Do: The most common generation of ESD in hospitals is due to
changing linen on hospital beds while the patient call cord or pillow speaker is still connected
to the nurse call system. The following precautions will help.
Remove the call cord or pillow speaker from the bed before changing the linen. It will be
necessary for the nursing staff to discharge themselves by contacting a grounded metal
object before placing the call cord or pillow speaker back on the bed; otherwise a spark will
jump to the nurse call equipment, causing the very damage they are trying to avoid. To
avoid a shock while discharging static electricity on the body, hold a metal object, such as
a key, and use that object to contact the grounded surface.
This information is provided to make you aware of ESD problems so that precautions may
be taken to avoid damage and disruption of system operation.
This section provides complete operating instructions for all Tek-CARE® functions, as
well as reference drawings for use in locating and describing all controls. System operators
must read the following operating instructions concerning system equipment and the terms
used in conjunction with the equipment.
NC150N, NC200N Master Stations
Refer to Figure 1 for locations, names, and functions of controls and indicators.
Answer Normal Calls:
Normal calls are indicated by simultaneous operation of the following signals:
•Steady illumination of the associated station selector lamp which is marked to
indicate call origin.
•Steady illumination of call lamp.
•Slowly pulsing audible tone. The audible call signal may be canceled for normal calls
by pressing the TONEOFF button. The button will then illuminate to indicate the tone
is silenced. Pressing the TONEOFF button when illuminated resets the call tone.
To establish conversation with the calling station, press the associated station selector
button. The remote station’s RESET lamp will illuminate. To speak to the caller, press
the TALK button while speaking and release to listen.
When the conversation is complete, press the associated station selector button to release
the station. The remote station’ s RESET indicator will turn of f. Normal calls placed from
an IR155B Station must be canceled at the point of origin.
Answer Normal Calls Using Optional TA150N or TA200N Handset:
To establish conversation with the calling station, press the associated station selector
button. The remote station’s RESET lamp will illuminate. To speak to the caller, lift the
handset from the cradle and begin normal two-way conversation. When the conversation
is complete, press the associated station selector button to release the station. The remote
station’s RESET lamp will turn off. Replace the handset in the cradle. Normal calls
placed from an IR155B Station must be canceled at the point of origin.
Answer Emergency Calls:
All emergency calls take precedence over any normal call signal. Emergency calls
must be answered in person and can only be canceled from point of origin. Emergency
calls are indicated by simultaneous operation of the following signals:
•Rapid flashing of the associated station selector lamp, which is marked to indicate
call origin.
•Rapid flashing of call lamp.
•Rapidly pulsing audible tone.
Answer Code Calls:
All code calls take precedence over any normal or emergency call signal. Code calls
must be answered in person and can only be canceled from point of origin. Code calls
are indicated by simultaneous operation of the following signals:
•Locate the station selector button associated with the remote station to be called. Press
that selector button to establish a conversation path. The remote station’s RESET lamp
will illuminate.
•Press the
TALK button while speaking, and release button to listen. The remote area
may be monitored by selecting the remote station and releasing the TALK button.
•When conversation or monitoring is complete, press the station selector button to
release it. The remote station’s RESET lamp will turn off. NOTE: Normal and
emergency calls will be received even while the NC150N or NC200N Master
Station is in use. The normal audible tone signal will be silenced, but the
emergency tone and visual indicators will function as previously described.
Group Call Remote Stations (from NC200N only):
•Locate the row of selector buttons for which group call is desired. Press the button
labeled
GROUPCALL for that row. The remote stations’ RESET lamps will illuminate.
Group call may be selected for only one row at a time.
•Press the TALK button while speaking. NOTE: Group call serves as a paging
function only. No reply will be heard.
•When paging or announcement is completed, press the GROUPCALL button so it is
released. The remote stations’ RESET lamps will turn off.
Activate Nurse Follower Feature:
•Press the DUTY button and the associated station selector button to which calls are to
be transferred. All incoming emergency and normal calls to the master station will
be directed to the remote station selected.
•Calls may be answered at the master station only. When answering an emergency or
normal call, depress the DUTY button to release it and follow procedures for answering
calls as previously described. NOTE: Origination of a call will also be indicated
by associated corridor dome light, if installed.
IR150B Staff Stations
Test Station Selector Lamp:
Press lamp test button (one is included for each panel of station selector button/lamps).
All station selector lamps on that panel should illuminate. (See NC150N, NC200NMaster Stations in the System Maintenance Instructions section for proper procedures
and precautions in replacing defective lamps.)
Improper Operation:
•If the NC150N or NC200N Master Station fails to operate as described, contact
qualified maintenance personnel. There are no user replaceable parts on the NC150N
or NC200N Master Stations other than the station selector lamps.
•If a malfunction occurs during a call and causes a lack of indication of call origin on
the master station, first determine the origin of the call by observing which corridor
light and corridor zone light is illuminated, then inform qualified personnel.
Refer to Figure 2 for locations, names and functions of controls and indicators.Call the NC150N or NC200N Master Station: Press the CALL button. The call-placed lamp
will illuminate to indicate call placement. When the call is answered, the call-placed
lamp will go off and the INUSELED will illuminate to indicate a communication path
has been established to the master station. Speak in a normal voice.
Figure 2—Duty, Staff, Patient, Emergency & Code Station Control Locations
LI150B Duty Station
Tone Off
SF301A Call Cord
IR150B Staff Station
12
13
RESETCALL
1
2
IR151B Patient Station
RESET
CALL
3
4
2
IR152B Patient Station
2
SF302 Call Cord
3
4
CALL
RESET
CALL
5
6
1 – Call Button: Places a call when pressed.
– Call Placed Lamp: Indicates a call is placed when illuminated.
2 – Reset Button: Cancels the call when pressed.
– In Use LED: Indicates station is in use when illuminated.
3 – Call Placed Lamp: Indicates a call is placed when illuminated.
4 – Call Cord Jack: Receptacle for SF301A or SF302 call cord.
5 – Plug: Connects call cord to patient station when plugged into
call cord jack.
6 – Call Button: Places a call when pressed, if cord is connected
to patient station.
7 – In Use LED: Indicates station is in use when illuminated.
8 – Reset Switch: Cancels the call when pushed to the left.
9 – Call Cord: Places a call when pulled.
10 – Call Placed Lamp: Indicates a call is placed when flashing.
11 – Call/Cancel Switch: Places a call when pulled down. Cancels
the call when pushed up.
12 – Call Placed Lamp: Indicates a normal call is placed when
illuminated. Indicates an emergency call when flashing.
13 – Tone Off Switch: Silences normal audible tone signal when
Cancel a Call: Press the RESET button. CALLPLACEDlamp will go off.
Improper Operation: Contact qualified service personnel if the station does not operate as
described. There are no user serviceable parts on the IR150B Staff Station.
Refer to Figure 2 for locations, names and functions of controls and indicators.
Call a Nurse: Press the CALL button located on the end of the call cord. The CALLPLACED
lamp will illuminate to indicate call placement. When the nurse answers, the CALL
lamp will go off and the INUSELED will illuminate to indicate that a commu-
PLACED
nication path has been established with master station. When the nurse speaks, reply in
a normal voice. NOTE: If the call cord is pulled from its receptacle, a call will be
placed automatically and cannot be canceled until the call cord is replaced in the
receptacle.
Cancel a Call: Press the
Improper Operation: If the patient station does not operate as described, contact qualified
service personnel. There are no user serviceable parts on the IR151B, IR152B Patient
Stations other than call cords.
IR155B Patient Stations
Refer to Figure 2 for locations, names and functions of controls and indicators.Call A Nurse: Pull the cord. The CALLPLACEDlamp will illuminate to indicate call place-
ment. When the nurse answers, the CALLPLACEDlamp will go off and the INUSE LED
will illuminate to indicate that a communication path has been established with the
master station. When the nurse speaks, reply in a normal voice.
Cancel a Call: Call must be canceled at the point of origin. Push the RESET switch to the
left. The CALLPLACEDlamp will go off.
Improper Operation: If the station does not operate as described, contact qualified service
personnel. There are no user serviceable parts on the IR155B Patient Station.
SF155B Emergency and SF156B Code Stations
Refer to Figure 2 for locations, names and functions of controls and indicators.Call a Nurse: Pull the call cord, or slide the call/cancel switch down. The CALLPLACED
lamp will flash. Wait for the nurse.
RESET button. The CALLPLACED lamp will go off.
Cancel a Call: Push the call/cancel switch up. The CALLPLACEDlamp will go off.
Improper Operation: If the call station does not operate as described, contact qualified
LI150B Duty Stations
Refer to Figure 2 for locations, names and functions of controls and indicators.
Emergency Calls: Emergency calls are indicated by a flashing CALLPLACEDlamp and a
service personnel. There are no user serviceable parts on the SF155B Emergency Call
and SF156B Code Call Stations.
rapidly pulsing audible tone. The audible tone signal cannot be silenced by the TONE
switch.
OFF
IL380 Tek-CARE® NC150 & NC200 Manual • 5
System Operating Instructions
LI381 Corridor Lights
Normal Calls: Normal calls are indicated by steady illumination of the CALLPLACED lamp
and a slowly pulsing audible tone. Push the TONEOFF switch down to silence the audible
tone signal. Push the TONEOFF switch up to turn the audible tone signal on.
Improper Operation: If the call station does not operate as described, contact qualified
service personnel. There are no user serviceable parts on the LI150B Duty Station.
Emergency Calls: Emergency calls are indicated by rapid flashing of the corridor light
that is associated with the calling station.
Code Calls: Code calls are indicated by very rapid flashing of the corridor light that is
associated with the calling station.
Normal Calls: Normal calls are indicated by steady illumination of the corridor light that
is associated with the calling station.
Improper Operation: If corridor light does not operate as described, contact qualified
service personnel. There are no user serviceable parts on the LI381 Corridor Lights
other than lamps.
LI382. LI382LED Corridor Zone Lights
Emergency Calls: Emergency calls are indicated by rapid flashing of the red corridor zone
light associated with the zone or area from which an emergency call has been placed.
Code Calls: Code calls are indicated by very rapid flashing of the designated corridor zone
light associated with the zone or area from which a code call has been placed.
Normal Calls: Normal calls are indicated by steady illumination of the white corridor
zone light associated with the zone or area from which a normal call has been placed.
Concurrent Emergency and Normal Calls: If an emergency and normal call are placed in
the same zone at the same time, the red lamp connected to the emergency station from
which a call was placed will flash rapidly, while the white lamp associated with the
normal call will maintain a steady illumination.
Improper Operation: If corridor zone light does not operate as described, contact quali-
fied service personnel. There are no user serviceable parts on the LI382 Corridor Zone
Lights other than lamps. There are no user serviceable parts on the LI382LED Corridor Zone Lights.