It contains important installation and operating instructions.
Keep it in a safe place.
CAUTION
Risk Of Electrical Shock
To reduce the risk of electrical shock and to ensure the safe operation of the CFR 5000 and
CFR 5000RM, these symbols are used throughout this manual. Where they appear only qualified personnel should carry out the instructions.
A DANGEROUS VOLTAGE exists in this area. Use extreme caution.
ATTENTION: Important operating instructions. Follow them exactly.
NOTICE:
The CFR 5000 and CFR 5000RM generates, uses and can radiate radio frequencies if not installed
and tested in accordance with the instructions contained in this manual. It has been tested and
found to comply with the limits established for a Class A computing device pursuant to part 15 of
FCC rules when it is operated alone. It also complies with the radio interference regulations of DOC
which are designed to provide reasonable protection against such interference when this type of
equipment is used in a commercial environment. If there is interference to radio or TV reception,
which is determined by switching it on and off, relocate the equipment or use an electrical circuit
other than the one used by the CFR 5000 and CFR 5000RM.
i
Safety Checklists
DANGER: Do not expose the unit to rain or moisture.
DANGER: Sealed lead-acid batteries with high energy and chemical hazards are
used. This manual contains important operation and safety instructions. Only qualified
personnel should service the CFR 5000 and CFR 5000RM.
CFR 5000 and CFR 5000RM Safety Checklist
CFR 5000 & CFR 5000RM
Carefully unpack the unit. Report any shipping damage at once.
Read this manual. If you have any questions about the safe installation, operation or maintenance of this unit, contact Alpha Technologies’ customer service department.
Before installation, confirm the voltage and current input requirements of the load(s) is
compatible with the unit’s output. Also see the line voltage and current is compatible with
the unit’s input requirements.
The unit should be installed on a dedicated circuit.
Wiring should be done to meet local electrical codes.
Place a warning label on the utility panel to tell emergency personnel an Uninterruptible
Power Supply (UPS) is in the building.
Use proper lifting techniques when lifting or moving the unit.
The unit has more than one live circuit. AC power may be present at the outputs even if the
unit is disconnected from line power.
Battery Safety Checklist
Always switch the unit’s battery circuit breaker OFF before connecting or disconnecting an
external battery pack. This greatly reduces the chance of a spark.
ii
CFR 5000 & CFR 5000RM
Safety Checklists (Continued)
There are dangerous voltages inside the unit. Only qualified personnel should perform
installation and maintenance.
Live battery wires must not touch the unit’s chassis or any other metal objects. This can
cause a fire or explosion.
Inspect the batteries once a year for signs of cracks, leaks or swelling. Replace as required.
When batteries are in storage, charge them at least once every three months for
optimum performance and to extend their lifetime.
Always replace batteries with ones of identical type and rating. Never install old or un-
tested batteries.
Use insulated tools during servicing.
Remove all rings, watches, jewelry or other conductive items before working inside the
enclosure.
Follow local regulations for the disposal of batteries. Recycling is the best method.
Never burn batteries to dispose of them. They may explode.
Never open the batteries. The contents are toxic.
iii
CFR 5000 & CFR 5000RM
Table of Contents
The emergency shutdown procedure is on the inside rear cover
This section introduces you to the CFR
5000 and CFR 5000RM UPS’s:
•The CFR series many advantages (Section 1.1).
•An unpacking and inspection checklist
(Section 1.2).
•An tour of the units, their connectors, switches
and control panels (Section 1.3).
1Introduction
2
1.1The CFR Advantage
! Advanced Power Protection Technology
Alpha’s CFR Uninterruptible Power Supply (UPS) provides continuous and conditioned
computer-grade AC power for computer systems, point of sale terminals, process controls,
telecommunications, cable TV headend, broadband LAN, manufacturing control systems,
hospital critical care and lab equipment.
!
Regulation
The unit maintains ±1% output regulation without using the batteries. Even with input voltage
fluctuations as great as +10% or –20%, the output is constant regardless of the load’s size.
!
Isolation
The output is totally isolated from the input to protect the loads from spikes, surges and line
noise. The ferro resonant transformer provides non-degradable spike and surge protection.
!
Extended Backup Capability
Alpha's EBP Series external battery packs extends backup time during power outages.
Installing the battery pack is as simple as plugging it in.
! Self Test Function
The built-in self test checks all critical areas, including the batteries, to ensure optimum performance.
! Load and Overload Information
The display panel shows the loading and tells you when the unit is overloaded.
! Generator Ready
The unit has frequency sense and constant slew frequency synchronization circuits for
trouble-free operation with most standby generators.
! Advanced Communications Capabilities
The RS–232 communications port is SNMP and modem compatible.
! Safety
Alpha designed the CFR to meet or exceed UL, CSA or VDE safety standards. This commitment to safety makes Alpha Technologies a leader in the power industry.
Alpha Technologies
31Introduction
1.2Unpacking and Inspection Checklist
TIP: If items are missing or damaged, contact Alpha and the shipping company at
once. Most shippers have a short claim period.
Carefully remove the unit from its shipping container. Inspect it for damage and make sure the
following items are included:
One CFR series UPS.
One operator’s manual.
Any ordered options.
Save The Original Shipping Container
If you need to return the unit for servicing, pack it in the original shipping
container. Alpha is not responsible for damage caused by the improper
packaging of returned units.
Read This Manual
Before installation, become familiar with your unit by reviewing the procedures and drawings in this manual. If you have any questions about safe
installation, operation or maintenance, contact Alpha’s customer service
department.
Transportation And Site Planning
The weight of the unit and optional battery packs can be greater than 381
lbs (173 kg). A safe means of transportation to the site, lifting the cabinet
into position and proper floor support must be devised.
Alpha Technologies
1Introduction
4
1.2Unpacking and Inspection Checklist (Continued)
Complete the following for your records
Serial # __________________________________
Options __________________________________
Purchase Date ____________________________
This CFR was purchased from
Dealer ___________________________________
City _____________________________________
State/Province _____________________________
Zip/Postal Code ___________________________
Country __________________________________
Telephone # _______________________________
Fax # ____________________________________
E Mail ___________________________________
For technical support contact Alpha Technologies customer service department directly at:
:setatSdetinU:setatSdetinU
:adanaC6741-034)406(
:setatSdetinU:setatSdetinU0632-746)063(
:setatSdetinU
:modgniKdetinU011224-9721-44+
:ynamreG:ynamreG
:ynamreG:ynamreG0-98897-2219-94+
:ynamreG
:ailartsuA0233-2279-2-16+
:tsaEelddiM57657-352-753+
For emergency technical support 7 days a week / 24 hours a day call:
USA: 1–800–863–3364
CANADA: 1–800–667–8743
Alpha Technologies
51Introduction
1.3The Alpha CFR 5000 and CFR 5000RM
TIP: Unless otherwise shown in this manual, the CFR 5000 and CFR 5000RM are
identical and work the same way.
The major difference is the CFR 5000RM does not have internal batteries. An Alpha
External Battery Pack (EBP) must be connected (Section 2.4).
1.3.1 Front Panel
CFR 5000 Tower Mount
Display Panel
This is either the Standard Interface Display (SID) (Section 3.5) or the optional
Intelligent Interface Device (IID) (Alpha
manual #018–029–B0–001).
Cover
The cover can be removed to allow access
to the unit’s interior in order to perform
maintenance, reconfigure the input and
output voltage, etc. (Section 5.4).
Front Panel
The front panel can be removed to allow
access to the unit’s interior in order to
change the batteries, perform maintenance, etc. (Section 5.4).
Seismic Brackets
These secure the unit to the floor if required
by the local codes. They are removable
(Section 2.2).
Alpha Technologies
1Introduction
6
1.3The Alpha CFR 5000 and CFR 5000RM (Continued)
Feet
1.2The Alpha CFR 5000 and 5000RM (Continued)
If you don’t secure the unit with the seismic
brackets, you can stop the unit from moving
by screwing these down.
CFR 5000 Rack Mount (RM)
Display Panel
This is either the Standard Interface Display (SID) (Section 3.5) or the optional
These brackets
allow rack mounting. They are
factory configured to fit in a 19
inch rack. To fit in
a 23 inch rack,
remove and then
reverse them.
Alpha Technologies
Fans
These four fans cool the unit. They must not be blocked.
71Introduction
1.3The Alpha CFR 5000 and CFR 5000RM (Continued)
1.3.2 Rear Panel
CFR 5000
CFR 5000RM
Figure 1.1
Rear Panels
Fans
These fans cool the unit. They must not be
blocked.
Output Connector
These plates are the unit’s output power connector. It is factory configured to your specifications. See Section 2.3 for wiring information.
Output Circuit Breaker
This resettable breaker provides additional
protection to the loads.
Alpha Technologies
1Introduction
8
1.3The Alpha CFR 5000 and CFR 5000RM (Continued)
Input Line Cord or Terminal Block
This is the unit’s line connector. It can either be
a standard, grounded line cord or be factory
configured to your specifications.
Input Circuit Breaker
This provides protection for the unit. It can be
used as an input power on/off switch.
External Ground Lug
This provides a single point ground connection. Always follow your local electrical code for
correct grounding.
This connector grounds the external EBP
battery packs to the unit
Battery Circuit Breaker
This protects the unit’s inverter and DC circuits
and can be used as a battery power on/off
switch.
TIP: It should be turned off whenever
the unit is turned off for more than a
few hours or is being serviced. The
battery can be drained if this breaker
is left on.
External Battery Connector
It accepts a Blue Fast Disconnect plug from
either Alpha's EBP series battery pack or a
custom battery source (Section 2.4).
Alpha Technologies
91Introduction
1.3The Alpha CFR 5000 and CFR 5000RM (Continued)
RS–232 Connector
This DB–9 port provides RS–232 communication (Section 2.6).
LAN Interface Connector
This DB–9 port provides dry contact status
monitoring and output shutdown capability via
LAN communication (Section 2.7).
External IID
An external IID plugs into this connector for
remote control and monitoring.
External Alarm Connector
This RJ–45 connector allows the connection of
an external alarm panel or an emergency
shutdown switch (Section 2.5).
Phone
This connector is not used in the CFR 5000.
Alpha Technologies
10
Section 2
Installation
This section shows you how to install
and connect the CFR 5000 and CFR
5000RM UPS’s:
•A pre-installation checklist (Section 2.1).
•How to unpack and install the unit
(Section 2.2).
•How to connect the unit to the loads and
the line (Section 2.3).
•How to connect the external battery packs
(Section 2.4).
•How to connect the external alarm port
(Section 2.5).
•How to connect the RS–232 communica-
tions port (Section 2.6).
•How to connect the LAN port (Section 2.7).
•How to prevent the UPS from being over-
loaded (Section 2.8).
112Installation
2.1Pre–Installation Checklist
2.1.1 Site Preparation
Install the unit upright in a dry, well-ventilated, dust free environment. There must be at least
6 inches (152 mm) between the unit and the wall(s) for cooling and access to the front and
rear panels. Do not place the unit next to air conditioning or heating thermostats.
Do not connect the unit to line conditioning equipment. This can cause improper operation
of both the unit and the equipment.
Do not connect equipment that produces electrical noise such as motors, relay control
circuits, copiers or laser printers to the same circuit as quieter or more sensitive devices.
The unit cannot fully protect this type of equipment when noisy devices are connected.
Electrically noisy equipment should be connected to a dedicated unit.
Place a warning label on the electrical panel so emergency personnel know a UPS is in the
building. Label the service panel(s) to identify the circuit(s) supplying and being supplied by
the unit.
2.1.2 Grounding & Utility Line
All wiring should be done only by qualified personnel and comply with the local electrical
code.
The unit’s input and output voltage is factory configured to your specifications. If you need to
change either one or both, see Section 5.5, “Configuring the Input/Output Voltage.”
If required, install a hardwired ground. Since many older facilities have improper grounding,
a qualified electrician should inspect both the wiring and the grounding before installation.
Measure the line voltage at the main electrical panel. Compare that reading with the input
rating of the unit as listed on the nameplate label on the back panel:
• 240 VAC units: the voltage must be between 216 VAC and 252 VAC.
• 230 VAC units: the voltage must be between 207 VAC and 242 VAC.
• 208 VAC units: the voltage must be between 188 VAC and 216 VAC.
• 120 VAC units: the voltage must be between 110 VAC and 125 VAC.
Also see Section 2.8, “Transformer Output Load Sharing.”
Alpha Technologies
2Installation12
2.1Pre–Installation Checklist (Continued)
The unit should be wired to dedicated circuit equipped with a properly sized circuit breaker.
The breaker’s size is the unit’s maximum input current (as given in the specifications) plus
25%.
For example if the unit draws 32.0 Amps of current at 208 VAC, adding 25% the input
current becomes 40.0 Amps. A 40 Amp circuit breaker would be OK. Always follow the
local electrical code when installing or sizing circuit breakers.
2.1.3 Standby Generator
The unit has frequency sense circuits for operation with most standby generators. Use a
generator equipped with electronic speed and voltage controls since the unstable frequencies created by a mechanical governor can make the unit run continuously in line failure
mode, draining the batteries.
Before installation see that the generator’s output voltage meets the unit’s input voltage
requirements as shown on both nameplates. A 240 VAC unit must be attached to a 240
VAC generator.
Alpha Technologies
132Installation
2.2Installing the Unit
2.2.1: CFR 5000
TIP: The seismic brackets can be removed if they are not required by the local code or
you are not in an earthquake zone (See
Tools and Materials Required:
• Fork lift or other means of transporting heavy objects (up to 381 lbs./173kg).
• Screwdriver or power screwdriver with a Philips bit.
5
•
/8 inch socket wrench.
Procedure:
The unit is shipped attached to a pallet. Use a forklift or pallet jack to transport the unit and
1
pallet to the installation site.
5
).
Remove the packing from around the unit. Unbolt the unit from the pallet.
2
CFR 5000
attached to
pallet with 5/8
inch bolts.
Slide the unit off the pallet as per the included instruction sheet (017–098–C3). Move the
3
unit to its final position.
If the seismic brackets are used, mark the position on the floor where the unit will be se-
4
cured by using the bracket as a template. Drill holes and secure using the appropriate
anchor bolts.
Alpha Technologies
2Installation14
2.2Installing the Unit (Continued)
If the brackets are not used, remove the cover and the front panel as described in Section
5
5.4, Step 1, “Remove the Front Panel and the Cover.”
DANGER:
1) There are dangerous voltages inside the unit when the cover is removed.
2) When removing or attaching the cover, do not let it touch the battery terminals, battery
wires or other internal components.
Remove the bracket by unscrewing the 3 phillips
6
screws attaching the bracket to the chassis.
Reattach the cover and the front panel.
7
To stop the unit from moving, screw down the feet until they are solid against the floor.
8
Installation finished
Alpha Technologies
152Installation
2.2Installing the Unit (Continued)
2.2.2: CFR 5000RM
Tip: The unit is shipped so that it will fit in a 19 inch rack. To fit in a 23 inch rack, reverse the
position of the mounting brackets.
Tools and Materials Required:
• Fork lift or other means of transporting heavy objects (up to 225 lbs./102 kg).
• Screwdriver or power screwdriver with a Philips bit.
Procedure:
The unit is shipped attached to a pallet. Use a forklift to transport the unit and pallet to the
1
installation site.
Unscrew the box attached to the pallet.
2
Move the unit to the rack.
3
Mount it in the rack. The mounting screws are not provided by Alpha. Use the screws speci-
4
fied for your rack.
Mount an Alpha external battery pack (Section 2.4).
5
Installation finished
Alpha Technologies
2Installation16
2.3Connecting the Unit
2.3.1: Plug and Connector
Danger: All wiring must meet the local electrical code. Mark all circuit breakers supply-
ing power to the unit. Connect a dedicated ground wire to the external ground lug if the
building ground is inadequate.
Procedure:
Switch off the utility circuit breaker supplying power to the unit.
1
Plug the unit’s AC line cord into the receptacle (Figure 2.1).
2
If used, plug in an external battery pack (Section 2.4).
3
TIP: The rackmount unit has no internal batteries. It uses an external battery pack.
Switch on the utility circuit breaker supplying power to the unit. Start and test the unit with no
4
loads connected (Section 3.3).
• If it passes go to the next step.
• If it doesn’t do troubleshooting (Sections 3.4, 5.2).
Turn off the unit (Section 3.2).
5
Connect the loads. The loads must be turned off before connection.
6
Connection Finished
6
Alpha Technologies
3
2
Figure 2.1
Connecting the Unit (Plug and Connector)
172Installation
2.3Connecting the Unit (Continued)
2.3.2: Terminal Block
Danger: All wiring must meet the local electrical code. Mark all circuit breakers supply-
ing power to the unit. Connect a dedicated ground wire to the external ground lug if the
building ground is inadequate.
Procedure:
Switch off the utility circuit breaker supplying power to the unit.
1
Connect the line to the terminal block as given in Figures 2.2 and 2.3.
2
• For 120 VAC units use 8 AWG (8.4 mm2) and torque to 25 Inch–Pounds (2.8 Nm).
• For 208/230/240 VAC units use 10 AWG (5.3 mm2) and torque to 20 Inch–Pounds
(2.3 Nm).
• Switch on the utility circuit breaker supplying power to the unit. Make sure the unit has
been wired correctly by measuring the voltages at the terminal block. Switch off the circuit
breaker.
If used, plug in an external battery pack (Section 2.4).
3
TIP: The rackmount unit has no internal batteries. It uses an external battery pack.
Switch on the utility circuit breaker supplying power to the unit. Start and test the unit with no
4
loads connected (Section 3.3).
• If it passes go to the next step.
• If it doesn’t do troubleshooting (Sections 3.4, 5.2).
Switch off the unit (Section 3.2).
5
Connect the loads to the terminal block as shown in Figure 2.4. See 2 for the recom-
6
mended wire gauges and torques.
Connection Finished
Alpha Technologies
2Installation18
2.3Connecting the Unit (Continued)
6
2
3
Figure 2.2
Connecting the Unit (Terminal Block)
ycneuqerFycneuqerF
ycneuqerFycneuqerF*egatloV*egatloV
ycneuqerF
zH06zH06
zH06zH06
zH06
zH05zH05
zH05zH05
zH05
* Caution: Refer to the voltage and frequency ratings for the unit as shown on the nameplate.
*egatloV*egatloV
*egatloV
021021
021021
021
LLLLLNNNNN
CAV
802802
802802
802
CAV
042042
042042
042
CAV
032032
032032
032
CAV
1L1L1L1L1L2L2L2L2L2L
LLLLLNNNNN
Figure 2.3
Input Terminal Block Wiring
TIP: Over current protection for the AC output circuit must be provided when the unit is
installed.
ycneuqerFycneuqerF
ycneuqerFycneuqerF*egatloV*egatloV
ycneuqerF
zH06zH06
zH06zH06
zH06
*egatloV*egatloV
*egatloV
802/021802/021
802/021802/021
802/021
CAV
042/021042/021
042/021042/021
042/021
CAV
1L1L1L1L1LNNNNN2L2L2L2L2L
Alpha Technologies
toNtoN
toNtoN
zH05zH05
zH05zH05CAV032CAV032
zH05
* Caution: Refer to the voltage and frequency ratings for the unit as shown on the nameplate.
CAV032CAV032
CAV032
toN
desU
NNNNNLLLLL
Figure 2.4
Output Terminal Block Wiring
192Installation
2.4Connecting the External Battery Pack
DANGER: There are hazardous voltages inside the battery packs. Use extreme cau-
tion. For more information on battery handling, see the safety instructions in the front of
this manual.
CAUTION:
1) Verify the pack’s polarity and voltage at the connector before attaching the cable to
the unit.
2) When a pack or batteries have been in storage for more than 6 months, they should
be recharged for at least 24 hours and then tested with a load before installation. If after
charging, a battery’s voltage varies more than 0.3 VDC from the others, do not use it.
Tools and Materials Required:
• DC voltmeter.
• Phillips screwdriver.
Procedure:
Verify the battery circuit breaker is switched off. Keep it off until after the unit has been
1
started with line power.
For the CFR 5000, loosen the cover plate and slide it up to expose the connector (Figure
2
.
2.6)
Verify the correct DC voltage and polarity at the battery pack’s connector. It should be
3
between 48 to 53 VDC.
TIP: Wrong voltages or polarities could damage the unit or the battery pack.
Connect the pack’s ground wire to the unit’s ground connection (Figures 2.5 and 2.6).
4
Connect the pack’s connector to the unit’s battery connector (Figures 2.5 and 2.6).
5
Battery Pack Connection Finished
Alpha Technologies
2Installation20
2.4Connecting the External Battery Pack (Continued)
4
5
Figure 2.5
Connecting an External Battery Pack to the 5000RM
4
2
Alpha Technologies
5
Figure 2.6
Connecting an External Battery Pack to the 5000
212Installation
2.5Connecting the External Alarm Port
An external alarm panel can be connected to the external alarm port (Figure 2.7). The port’s
contacts are rated at 30 VDC at 1 Amp.
An Emergency Power Off (EPO) switch is created by wiring a switch to Pins 7 and 8.
•The switch must be a SPST, N.O. type and be electrically isolated (up to 1500 VAC
isolation is recommended). The connecting cable can be twisted or shielded wire not
more than 100 ft. long.
•The contacts must be shorted for at least 1.5 seconds with unit shutdown about 2 seconds
after the shorting starts.
CAUTION: The EPO switch does not disconnect the utility line. Switch off the circuit
breaker providing line power to the unit.
RJ-45
Connector
(8-Pin Type)
N.O. Low
Battery Warning
N.C.
Battery OK
1
8
EPO
Circuit
N.O. Line
Failure
N.C. Line
Present
UPS Internal
87654321
UPS External
Contact Rating:
Optional
N.O. EPO Switch
30 VDC @ 1 Amp
Figure 2.7
Wiring the External Alarm Port
Alpha Technologies
2Installation22
2.6Connecting the RS–232 Port
The unit can be remotely setup, monitored, and tested by connecting the unit’s DB–9 connector
to a computer’s serial port (Figure 2.8) or communication via a LAN with an optional SNMP
agent. Windows HyperTerminal or any other terminal emulation program is used to communicate with the unit. Section 4 gives more information.
The DB–9 port is a standard feature, but its configuration is different depending upon if a SID or
IID display panel is installed on the unit.
TIPS:
1) The cable must be less than 50 ft (15m) long and it must be shielded to meet EMI
requirements.
2) The RS–232 is not isolated. Signal ground is directly connected to the internal logic
ground. Contact Alpha if the external battery connector must be referenced to positive
ground instead of negative ground (the factory default).
1
TXD 2
RXD 3
4
GND 5
6
RTS 7
CTS 8
9
UNIT RS-232
SERIAL CONNECTOR
(9-PIN FEMALE)
TXDRXDGND
345
789
CTSRTS
FOR USE WITH II D
EQUIPPED UNITS
1
TXD 2
RXD 3
4
12
6
GND 5
6
RTS 7
CTS 8
9
UNIT RS-232
SERIAL CONNECTOR
(9-PIN FEMALE)
1
2 RXD
3 TXD
4
5 GND
6
7 RTS
8 CTS
9
9-PIN IBM PC
SERIAL PORT
Figure 2.8
RS–232 Wiring Diagrams
Connecting Units With an SID Display Panel:
• It uses a basic 3–wire line with software handshaking (XON / XOFF).
• Figure 2.8 shows how to connect the RS–232 port to a standard PC serial port.
• The parameters are: 1200 baud, 8 data bits, no parity, 1 stop bit.
1
2 TXD
3 RXD
4 RTS
5 CTS
6
7 GND
24
25
25-PIN IBM PC
SERIAL PORT
Connecting Units With an IID Display Panel:
• The IID RS–232 port uses a nonstandard cable with RTS/CTS signal straight through
and RX/TX signals reversed.
• The baud rate is operator-configurable.
• For further information on IID RS–232 applications refer to “Information Management
Using the Intelligent Interface Device” manual (Alpha P/N # 018–029–B0–001).
Alpha Technologies
232Installation
N.O. Line
N.O. Low
UPS Internal
UPS External
Output
Shutdown
Common
Not
Connected
2.7Connecting the LAN Port
The unit can be remotely monitored and shutdown with the unit’s DB–9 LAN port (Figure 2.9).
Two dry contacts provide line failure and low battery information. A connection to the unit’s mi-
croprocessor shuts down the unit’s output. The shutdown delay, duration and recovery is controlled via RS–232 commands (Section 4.5).
9
+12 VDC
5 mA (Max)
Not
Connected
GND
Low
Battery
Output
Shutdown
Connected
+12 VDC
5 mA (Max)
Battery
Not
Line
Fail
6789
Common
12345
Failure
87654321
Figure 2.9
Wiring the LAN Port
Alpha Technologies
2Installation24
2.8Transformer Output Load Sharing
2.8.1: Transformer Output
The units have a single phase output. They do NOT have three phase characteristics.
Figure 2.10 shows the voltages between L1, L2 and N for 120/208/240 units and between L and
N for 230 VAC units
60 Hz Units
TRANSFORMER
FERRO
32 VAC
120 VAC
88 VAC
L2
240 VAC
TRANSFORMER
208 VAC
120 or 88 VAC
50 Hz Units
FERRO
L
120 VAC
L1
NEUTRAL
120 VAC
240 or 208 VAC
230 VAC
NEUTRAL
Figure 2.10
Transformer Output
2.8.2: Load Sharing
The total current drawn from each winding must not exceed that winding’s maximum output
current rating (Figure 2.11). For 60 Hz units, where possible, connect 120 VAC loads to L1.
zH060005RFCzH060005RFC
1L1L1L1L1LspmA6.14spmA6.14
zH060005RFCzH060005RFCzH050005RFCzH050005RFC
zH060005RFC
spmA6.14spmA6.14LLLLLspmA7.12spmA7.12
spmA6.14
zH050005RFCzH050005RFC
zH050005RFC
spmA7.12spmA7.12
spmA7.12
2L2L2L2L2LspmA42spmA42
spmA42spmA42----------------------
spmA42
----------------------
-----------
Figure 2.11
Transformer Output Current Ratings
Since loads are shared between windings, you can exceed a winding’s output without exceeding the unit’s maximum current output. There are two ways to calculate the current drawn by the
loads; measuring or displaying the output current.
Alpha Technologies
252Installation
2.8Transformer Output Load Sharing (Continued)
2.8.2.1: Measuring the Output Current
This uses a clip-on current probe (Figure 2.12 for 240 VAC, Figure 2.13 for 208 VAC and Figure 2.14 for 230 VAC).
For 120/208/240 VAC units the total current drawn from Winding 1 is the sum of the currents A,
B and C where:
• A is the total current drawn by all of the 120V loads connected to the receptacle.
• B is the total current drawn by all of the 240V loads connected to the receptacle.
• C is the total current drawn from the L1 side of the terminal block.
The total of these currents must not exceed the rated output current for the L1 winding.
For the L2 winding of the transformer, measure the currents at points B and D where:
• B is the total current drawn by all of the 240V loads connected to the receptacle.
• D is the total current drawn from the L2 side of the terminal block.
The total of these currents must not exceed the rated output current for the L2 winding.
D
Output Current 2
Winding 2
Output Current 1
Winding 1
Output Current L1
240 VAC
Receptacle
120 VAC
Receptacle
A
B
Output
Terminal Block
L2
N
L1
120
VAC
240 VAC
120
VAC
C
Figure 2.12
120/120/240 VAC Current Measurement Points
D
Output Current 2
Winding 2
Output Current 1
Winding 1
Output Current L1
208 VAC
Receptacle
120 VAC
Receptacle
A
B
Output
Ter min al B lo ck
L2
N
L1
Not Used
120
VAC
C
208 VAC
Figure 2.13
120/208 VAC Current Measurement Points
Alpha Technologies
2Installation26
2.8Transformer Output Load Sharing (Continued)
The total outp ut curren t for
230 VAC units is measured at A.
A
230 VAC
Receptacle
Output
Ter min al Blo ck
Figure 2.14
230 VAC Current Measurement Point
2.8.2.2: Displaying the Output Current
TIP: When using the display panels, you must calculate L1’s current as described
below.
Using the SID Display Panel:
L
230 VAC
N
The current is displayed via RS–232 as Output Current 1 and Output Current 2 (Section
4.4.3).
Use the menu to display Output Current 1 and Output Current 2.
1
The current in Winding 1 (Output Current L1) is the sum of Output Currents 1 and 2.
2
The current in Winding 2 is Output Current 2.
3
The Overload LED will flash if the total current in either winding exceeds its maximum
rating or if the total output in VA or Watts exceeds the unit’s maximum output.
Using the IID Display Panel:
Use the menu to display Output Current 1 and Output Current 2.
1
The current in Winding 1 (Output Current L1) is the sum of Output Currents 1 and 2.
2
The current in Winding 2 is Output Current 2.
3
Alpha Technologies
27
Section 3
Operation
This section shows you how to operate
the CFR 5000 and CFR 5000RM UPS’s:
•How to turn the unit on and off (Sections 3.1, 3.2).
•How to start the unit’s self test (Section 3.3).
•How to troubleshoot the unit with the SID
(Section 3.4).
•How to use the Standard Interface Device (SID)
(Section 3.5).
3Operation
3.1Turning On the Unit
WARNINGS:
1) This unit runs warm to the touch. During the first few weeks of operation, a brand new
unit may give off an odor caused by the burning of the transformer’s lacquer finishing.
This is normal and is not toxic.
2) The unit generates electromagnetic radiation. Keep all sensitive magnetic media
such as floppy disks, recording tape, key cards, bank and credit cards away from it.
Procedure:
Switch off:
1
• All loads connected to the unit.
• The input and battery circuit breakers.
Switch on:
2
• The utility panel’s main breaker.
28
• The breaker supplying power to the unit.
Switch on the input circuit breaker.
3
The display panel’s Line Present LED
turns on to show the unit is running on line
power.
TIP: There is a delay of 5 to 15 seconds
before the unit energizes. If it has an SID,
the Test LED flashes.
If the unit does not turn on, perform troubleshooting (Sections 3.4, 5.2). Do not perform a cold start.
Switch on the battery circuit breaker.
4
Do a self test (Section 3.3, “Testing the
5
Unit”).
One at a time, turn on the loads.
6
Alpha Technologies
As each load is turned on, look at the load
indicator on the control panel to make sure
the unit is not overloaded (Section 3.5,
“Output Load”).
Start Up Finished
293Operation
3.1Turning On the Unit (Continued)
Cold Start Procedure
This starts the unit with battery power when
line power is unavailable or unqualified.
Backup battery power is provided to the
loads.
Switch on the battery circuit breaker.
1
For units with the:
2
• SID display panel, press the Manual
Start button. The unit’s alarm beeps
every 20 seconds, indicating it is
running on battery power.
• IID display panel, press the Test button.
Cold Start Finished
3.2Turning Off the Unit
The emergency shutdown procedure is on the inside rear cover.
Procedure:
One at a time, turn off the loads.
1
Switch off the battery circuit breaker.
2
Switch off the input circuit breaker.
3
If the unit is to be serviced, switch off the
4
main utility circuit breaker.
DANGER: During servicing place a
warning notice on the circuit breaker
supplying the unit.
Shutdown Finished
Alpha Technologies
3Operation
30
3.3 Testing the Unit
The self test confirms the unit can switch from line power to backup battery power and back
without interrupting power to the loads. It takes about one minute to run.
Before starting:
• For the CFR 5000RM, the external battery pack must be connected.
• The battery circuit breaker must be on.
• The control panel’s Line Present LED must be on.
Procedure:
Press the Manual Start button down for 5
1
seconds.
ALARM
During the test, the Test, Line Present and
Line Failure LEDs are on for about one
minute.
If a fault is found, the unit defaults to Line
2
Present operation without interrupting the
output. The Service LED turns on. Do
troubleshooting (Sections 3.4, 5.2).
LINE PRESENT
LINE FAILURE
SERVICE
LOW BATTERY
WARNI NG
LOW BATTERY
SHUTDOWN
TEST
OFF
MANUAL
START
OUTPUT L OAD
OVERLOAD
100%
75%
50%
25%
TIP: The unit cannot provide backup
battery power when the Service LED is
on.
Self Test Finished
Alpha Technologies
313Operation
3.4 Troubleshooting With the SID
The SID’s Output Load LEDs have two functions:
•When the unit is operating normally, it serves to show the unit’s output loading.
•When the Service LED is on, the load LEDs are turned into a fault indicator for as long as
the Alarm Off button is pushed and held down.
TIP: See Section 5.2 for more troubleshooting information.
Procedure:
When the Service LED is on, press and
1
hold down the Alarm Off button.
OUTPUT LOAD
OVERLOAD
100%
75%
50%
25%
The Output Load LEDs show a fault code.
2
See Figure 3.1 for the fault descriptions.
LINE PRESENT
LINE FAILURE
SERVICE
LOW BATTERY
WARNI NG
LOW BATTERY
SHUTDOWN
TEST
ALARM
OFF
MANUAL
START
Fix the fault.
3
To clear some faults from the panel, you
4
may have to restart the unit. For others, the
fault is cleared by pressing the Alarm Off
button.
Troubleshooting Finished
TIP: If the line present LED flashes, the utility line is unqualified and the unit will not start.
* After fixing the malfunction, these are cleared from the display panel by shutting down and restarting the unit.
** After fixing the malfunction, the unit automatically returns to Line Present mode, clearing the malfunction from the panel.
Figure 3.1
Fault Chart
Alpha Technologies
3Operation
32
3.5 Controlling the Unit With the Standard Interface Device (SID)
The Standard Interface Device (SID) display panel (Figure 3.2) shows vital operating parameters and starts the self test. It has two push buttons, five LEDs showing the power drawn by the
loads and six LEDs showing the unit’s operating status.
ALARM
OFF
MANUAL
START
LINE PRESENT
LINE FAILURE
SERVICE
LOW BATTERY
WARNI NG
LOW BATTERY
SHUTDOWN
TEST
Figure 3.2
Standard Interface Device Display Panel
OUTPUT LOAD
OVERLOAD
100%
75%
50%
25%
LEDs
Line Present
This green LED is:
•On when the unit is running on line power.
•Off when there is no line power.
•Flashing when line power is present but unqualified.
Line Failure
This yellow LED is on when:
•The line voltage is greater than 10 % or less than 20% of nominal voltage.
•The line frequency is outside of ± 3Hz of the nominal frequency.
•The unit is providing backup battery power to the loads.
TIP: Also see Low Battery Warning and Low Battery Shutdown.
Service
This red LED shows when the unit has a malfunction. Press and hold down the Alarm Off
button and note which Output Load LEDs turn on or flash (Section 3.4).
Low Battery Warning
This red LED turns on when the battery voltage is 8% below nominal. This shows the
batteries are almost discharged and a shutdown is pending. You should start turning off
the loads.
Alpha Technologies
333Operation
3.5 Controlling the Unit With the Standard Interface Device (SID) (Continued)
Low Battery Shutdown
This red LED turns on when the battery voltage is 12% below nominal. The unit automatically shuts itself down and no longer provides power to the loads to prevent
overdischarge damage to the batteries.
Test
This yellow LED shows the unit is in self test mode (Section 3.3). If it fails the test, the
Service LED is on and the unit defaults to Line Present operation. You should do troubleshooting as shown in Sections 3.4 or 5.2.
TIP: At start-up, this LED flashes for about 5 to 15 seconds.
Line Synchronization
If both the:
•Line Present
•Line Failure
LEDs are on, the unit is synchronizing its output with the input before starting Line
Present operation. This takes about 15 seconds.
Push Buttons
Alarm Off
This turns off most audible alarms. It stays off until another alarm occurs.
TIP: Some alarms, such as Line Failure, cannot be turned off and will continue to sound
every 20 seconds. If the Service LED is on, press and hold down the Alarm Off switch
and note which Output Load LEDs turn on or flash (Section 3.4).
Manual Start
This starts the unit with battery power when line power is absent or unqualified.
It can also be used as a self test. If the Line Present LED is on, press it for 5 seconds.
This tests the inverter and batteries for one minute by providing backup battery power to
the loads, returning to line present mode when done.
Alpha Technologies
3Operation
34
3.5 Controlling the Unit With the Standard Interface Device (SID) (Continued)
Output Load
These five green LED's show the unit’s loading as a percentage of its maximum output.
The Overload LED is on if:
•The output exceeds the unit’s maximum rating.
•The output exceeds either of the transformer output winding ratings (Section 2.8).
WARNING: Do not run the unit when it is overloaded. Damage to the unit, the inverter
or the batteries can result.
If the unit is in Output Voltage Shutdown mode the LED’s will continuously sequence until
this mode is stopped (Section 4.5.2, “Sub Menu #50: Set Output Shutdown Parameters”).
Alpha Technologies
35
Section 4
Communication
This section shows you how to control
the CFR 5000 and CFR 5000RM UPS’s
with RS–232 computer commands:
•How to setup communications with Windows
HyperTerminal (Section 4.1).
•How to understand and use the opening menu
(Section 4.2).
•A description of the menu tree (Section 4.3).
•Descriptions of the system, input and output and
battery parameters menus (Section 4.4).
•Descriptions of the user and maintenance parameters (Sections 4.5 and 4.6).
•How to connect and setup an external modem to
the unit (Section 4.7).
Enter a name and choose an icon for your
unit. Click OK.
The Connect To screen appears (Figure
3
4.2).
Connect to COM 1. Click OK.
Figure 4.1
Connection Description Screen
Alpha Technologies
Figure 4.2
Connect To Screen
374Communication
4.1 Setting Up RS–232 Communications (Continued)
The Com 1 Properties screen appears
4
(Figure 4.3). Fill out the fields as shown.
Click OK.
5
The CFR Screen appears.
6
Press Enter to go to the Opening
7
Menu (Figure 4.4).
The Opening Menu (Figure 4.5)
appears.
HyperTerminal Set-Up
Finished
Figure 4.3
COM 1 Properties Screen
ALPHA TECHNOLOGIES–CFR
OPENING MENU
1 SYSTEM PARAMETERS
2 INPUT PARAMETERS
3 OUTPUT PARAMETERS
4 BATTERY PARAMETERS
5 USER PARAMETERS
6 -NOT AVAILABLE7 MAINTENANCE PARAMETERS
INPUT LINE: PRESENT
SERVICE2: SERVICE CODE 3
Figure 4.4
Opening Menu in CFR Screen
Alpha Technologies
4Communication
38
4.2Using the Opening Menu
The opening menu (Figure 4.5, also see Figure 4.4) is the top-level menu. It shows the line’s
status, displays if any alarms are present and gives access to the main menus. It is reached
from anywhere in the menu tree by pressing Enter.
The entire menu tree is given in Section 4.3. Tables describing the main and sub menus are
given in Sections 4.4 to 4.7.
Procedure:
To access a particular main or sub menu, type in the number and press Enter. Pressing Enter
returns you to the opening menu screen.
Tips:
•The readings on the screen do not automatically update to reflect changes in the unit’s
status. To update it, type in the number and press Enter.
•For many functions you need to enter a password. The factory set password is 1111.
•If you change the password (Item #58), make sure you record the new password in a safe
and easily accessible place.
•This program ignores the Backspace and Delete keys. If a command is typed in wrong,
press Enter and retype the command.
•“Service2: Service Code 3” is displayed in the alarm field every time the unit starts. This
is normal. To clear it, press Enter.
ALPHA TECHNOLOGIES–CFR
OPENING MENU
1 SYSTEM PARAMETERS
2 INPUT PARAMETERS
3 OUTPUT PARAMETERS
• To reach any main or sub menu from the opening menu, type its number and press Enter.
• Detailed descriptions of each menu is given in Sections 4.4 to 4.7.
Menu Tree:
Opening Menu
1System Parameters
Battery Temperature
11 Start Test
12 Stop Test
2 Input Parameters
Voltage
Current
Volt Amps
Power in Watts
Power Factor
Line Frequency
3 Output Parameters
Output #1
Voltage
Current
Output #2
Voltage
Current
Volt Amps
Power in Watts
Power Factor
Line Frequency
4 Battery Parameters
Voltage
Current
Charger Status
Temperature
Main Menu
Sub Menu
To reach any main
or sub menu, type
its number and
press Enter.
5 User Parameters
50 Output Shutdown Setup
52 External Modem Setup
53 Set Test Start (DD:HH:MM=00:00:00)
55 Set Test Frequency (off)
56 Transmit Unsolicited Alarms
58 Set User Security code
59 Set Maintenance Security code
This displays selected output parameters. See Figure 4.12 for 120/208/240 VAC, 60 Hz units to
see where the voltages and currents are measured. See Figure 4.13 for 230 VAC, 50 Hz units.
TIP: If the unit has dual outputs, you have the option of displaying the voltage and current of each
output individually.
Main menu #5, user parameters, lets you set up the automatic self test, remotely shut down the
unit, change the password and set up RS–232 communications with or without an external
modem.
To access most of these functions, you need to enter a password. The factory set password is 1111. If you change it (Items #58 and #59), make sure you keep a copy of it in a
safe and easily accessible place or you will not be able to access the unit.
4.5.1 Menu Overview
The readouts:
•CFR software ver. XX.XX
•Micro SerNo XXXXXXX
•EEProm Ver. XXXXXXXXXX
•Power Board SerNo XXXXXXX
tell you what version of software, hardware and microprocessor are installed in your unit.
4.5.2 Sub Menu #50: Set Output Shutdown Parameters
These menus allow you to turn the unit’s output on and off and set when it starts, for how long
and under what conditions it should return to line mode.
Main menu #7, maintenance parameters, allows you to adjust the unit’s detection and warning
parameters to suit your local line conditions. Usually these factory settings never have to be
changed.
CAUTION: Improper settings can damage the unit. If you have any questions, contact Alpha Technologies before changing them.
Where a network is not available, you can connect an external modem to the CFR’s RS–232
port.
The modem lets you:
•Program the CFR to send an alarm message to a remote host via the telephone line
when a power event takes place.
•Dial up the CFR for remote monitoring or control. Once connected, all RS–232 menus are
accessible.
Equipment and Settings
Equipment:
•An external modem (US Robotics Sportster (1200, 9600, 19.2K or 28.8K baud) or
other “Hayes Compatible” modem).
•A standard null modem cable, DB–9 male to DB–25 male.
•Phone line access.
•One-time access to the CFR via a computer link.
Settings:
•RS–232 Speed: 1200 Baud between CFR and modem.
•RS–232 Signals: Rx, Tx and Gnd.
•Handshaking: None, neither hardware (RTS/CTS) nor software (XON/XOFF) are
used.
•Modem Speed: Same as the modem’s.
Alpha Technologies
514Communication
4.7 Installing and Using the External Modem (Continued)
Step 1: Enable the CFR’s Modem Feature
The CFR is shipped with the modem feature disabled. To enable it:
Connect a computer to the CFR’s RS–232 port (Sections 2.6, 4.1).
1
Go to Menu Item #52 (Figure 4.19).
2
(For explanations of each item see “Modem Setup and Control: Sub Menu #52” in
this section.)
External Modem Setup
520 Enable Automatic Alarms (No)
521 Enable Remote Access (No)
522 Set Alarm Actions (11111111)
523 Set Inverter Alarm Delay (0)
524 Set Dial 1 Phone Number (ATDT 234-5678)
525 Set Dial 2 Phone Number (ATDT 234-5678)
526 Set Location ID (CFR UPS in Rm 123)
527 Set Custom init cmd (ATDT X4Q0V1&H0&R1&I0&B1)
528 Set Remote Hang up Time (2)
Last Modem Response (N: )
To enable the Automatic Alarm notification, change the following:
3
i Make sure “Unsolicited Alarms” (Item #509) is disabled (blank instead of “active”).
ii Set the monitoring station’s phone number in Items # 524 “Dial 1” or #525 “Dial 2”
iii If you are not using a US Robotics Sportster, set “Custom Init cmd” (Item #527) to
the values your modem uses (Step 2: Connect and Configure the Modem, #3).
iv If you have more than one unit, set the “Location ID” (Item #526) to a unique, de-
scriptive string (e.g. Rm 222).
Set “Enable Automatic Alarms” (Item # 520) to YES.
4
If you want remote dial-in access to the RS–232 menus, set “Enable Remote Ac-
5
cess” (Item #521) to YES.
Alpha Technologies
4Communication
52
4.7 Installing and Using the External Modem (Continued)
Step 2: Connect and Configure the Modem
Use a shielded, null-modem serial cable, DB–25 male to DB–9 male, to connect the modem
to the CFR.
The most common ways to connect the cable are:
1
• A null-modem cable with DB–25 male to DB–-9 male ends (Figure 4.20).
• A null-modem cable with DB–25 male to DB–25 male ends and a 9–25 adapter.
• A standard straight-through cable with DB–9 male to DB–25 female and a null-
modem adapter.
11
TXD 2
RXD 3
4
GND 5
6
7
8
9
UNIT RS-232
SERIAL CONNECTOR
(9 PIN FEMA LE)
25 PIN IBM PC
SERIAL PORT
1
2 TXD
3 RXD
4
5
6
7 GND
24
25
MODEM
Figure 4.20
External Modem Cable Wiring
Set the modem’s DIP switches as shown in Figure 4.21.
2
TIP: Do not enable auto answer with the DIP switches.
hctiwShctiwS
hctiwShctiwSnoitpOnoitpO
hctiwS
11111
22222
33333
44444
Alpha Technologies
noitpOnoitpOhctiwShctiwS
noitpO
.)edirrevORTD(RTDerongiotmedomteS
.sedoctluseretarenegotmedomteS
55555
.stluser)ciremunton(labrevetarenegotmedomteS
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77777
.)desserppusohcE(sdnammocfogniohceelbasiD
88888
Figure 4.21
Modem DIP Switch Settings
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sgnitteShctiwSPIDmedoMsgnitteShctiwSPIDmedoM
sgnitteShctiwSPIDmedoM
hctiwShctiwSnoitpOnoitpO
hctiwS
.rewsnaotuaelbasiD
noitpOnoitpO
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.stcennoctinehwDCotmedomteS
.purewopnognittesyrotcafdaolotmedomteS
.)edomtrams(sdnammocTAezingocerotmedomteS
534Communication
4.7 Installing and Using the External Modem (Continued)
The initialization string (Item #527) is a set of commands the CFR sends to the
3
modem to initialize it. For a US Robotics modem, the string is:
•ATX4Q0V1&H0&R1&I0&B1
Where:
• X4: Extended set of result codes.
• Q0: Result codes are displayed.
• V1: Display verbal (words not numbers) result codes.
• &H0: Disable transmit data flow control (neither hardware “CTS” nor software
“Xon/Xoff” flow control).
• &R1: Disable hardware receive data flow control (set modem to ignore RTS
and send data all the time).
• &I0: Disable software data flow control (no “Xon/Xoff” flow control).
• &B1: Set the RS–232 serial port rate to fixed (set modem to detect the AT
command baud rate and maintain it).
The first three commands are supported by all Hayes-compatible modems. The last four
are supported by US Robotics and some other manufacturers.
TIP: Do not include the auto answer command in the initalization string. The CFR
sends an AT command to control the auto answer mode (either “ATS0=1” or
“ATS0=0”).
For modems that do not support the extended Hayes commands, you should create an
equivalent command. In most cases the simplified string:
•ATQ0V1
works well.
Alpha Technologies
4Communication
54
4.7 Installing and Using the External Modem (Continued)
Step 3: Initalize the Modem
To initalize the modem start a CFR self test (Section 3.3).
The CFR must initialize the modem. If a remote host calls before initialization, the CFR/
modem combination will not answer the call.
TIP: If the modem is set for auto answer and a call is answered before the CFR
initalizes it, the modem uses its own baud rate which may not be the 1200 baud
used by the CFR. In this case the CFR cannot talk to the modem.
The modem must be set for No Answer. When the CFR initalizes the modem, it
automatically sets the RS–232 rate to 1200 baud.
The CFR automatically sends out the initialization string (Item #527):
•One minute after CFR power up and then every hour after.
•At the start of a self test.
•Before sending out the first automatic alarm.
•Every two minutes after a failed modem command (dial, hang or initialize).
•After starting one of the modem options.
This guarantees the modem is initialized before sending out the first automatic alarm.
If initalization fails, the CFR assumes the modem is on line, sends an escape sequence,
resets the modem and then resends the initalization string. This will not work if the modem is
using a different baud rate than the CFR’s. If this fails, the CFR sends the initialization sequence every two minutes until initalization is successful.
Step 4: Accessing the RS–232 Menus (If Used)
Enabling the remote access feature (Item #521) allows you to call the CFR to have access to
all RS–232 menus. The auto answer command (ATSO=1) is sent to the modem during
initalization.
If a call is in progress and no RS–232 commands are received for longer than the remote
hang up time (Item #528) the CFR tells the modem to disconnect from the host. This stops a
faulty host from tieing up the phone line and preventing other calls from being received or
alarms from being sent out.
Modem Installation Finished
Alpha Technologies
554Communication
4.7 Installing and Using the External Modem (Continued)
How the CFR Sends Alarms
To send an alarm, the CFR sends the dial command to the modem and waits up to 60 seconds
for a “connect.” If this fails, it will try the same dial command two minutes later if the modem
responds back to the CFR with a “No Carrier,” “No Dial Tone” or “Busy” messages.
If the modem does not respond (it is disconnected, not powered or is inoperable), the CFR tries
to initalize the modem. It then sends a dial command every two minutes until it is successful. A
successful command is when the modem replies with a “connect” message in less than 60
seconds.
The CFR stores alarm messages in a buffer that holds up to 7 messages. When the modem is
operating, it sends the alarms out in the order they occurred. If the buffer is full, the oldest message is discarded and the newest added.
After sending the alarms, the CFR sends a escape command (+++) followed by the hang command (ATH) to the modem to end the session.
Modem Setup and Control: Sub Menu #52
Sub menu #52 (Figures 4.19 and 4.22) allows you to set up the modem, set the Dial 1 and 2
phone numbers and give the CFR an identity.
For most functions you will be asked for a password. The factory set password is 1111. If you
change it, make sure a written copy is kept in a safe and accessible place.
Continued on the next page.
Alpha Technologies
4Communication
56
4.7 Installing and Using the External Modem (Continued)
This section describes how to maintain
the CFR 5000 and CFR 5000RM UPS’s:
•How to measure the battery backup time
(Section 5.1).
•How to troubleshoot the unit (Section 5.2).
•How to return the unit to Alpha for repair
(Section 5.3).
•How to replace the CFR 5000’s internal batteries
(Section 5.4).
•How to change the unit’s input and output voltages (Section 5.5).
•Typical battery run times (Section 5.6).
•Specifications (Section 5.7).
59
5Maintenance
5.1Testing the Battery Backup Time
This test measures how long the batteries can provide backup power by having them power the
loads until they are discharged.
Tips:
•This test should be done once a year when the batteries are new. When the batteries are
three years old or older, it should be done once every six months.
•This test should be done when new loads are connected to the unit.
•The unit should have been in Line Present mode for 24 hours before starting this test so
the batteries are fully charged.
•Do a self test first (Section 3.3). If it passes, do this test. If it doesn’t, find out why before
proceeding.
•For reference, compare your measured time to the times listed in Section 5.6, “Battery
Run Times.” Because of various factors, your time may not match the times listed.
Procedure:
Switch off the Input circuit breaker.
1
The display panel’s Line Failure LED turns
on. The unit is operating on backup battery
power.
Record this start time.
The Low Battery Warning LED turns on.
2
Record this time.
The run time is the time between 1 and
3
.
2
Turn on the Input circuit breaker.
4
The unit runs on line power and the batteries start charging
Battery Backup Time Test Finished
Alpha Technologies
5Maintenance
60
5.2Troubleshooting
Most problems involve:
• Are the input, battery and output circuit breakers switched on?
• Is the input voltage correct?
• Are the batteries expired?
If the unit fails to perform a specific function, Figure 5.1 lists typical symptoms, causes and
solutions, starting with the most obvious and working systematically. If you cannot resolve a
problem, contact Alpha’s customer service department. The unit’s electronics require no maintenance.
Battery Lifetime
The maintenance-free batteries can be affected by: operating temperature; number of discharges during the battery’s life; charging characteristics and low voltage cutoffs. The unit complies with the battery manufacturer’s specifications for optimum performance and the longest
possible battery life.
In normal operation, the batteries may increase in capacity during the first three to twelve
months. After the first 10 to 15 discharges, the available backup power may increase by up to
20%. Once at this peak they slowly loose capacity and eventually cannot provide backup power.
If you need to return a unit for repair, obtain a Return Material Authorization (RMA) number from
Alpha Technologies’ customer service department. Clearly write it on the original shipping container.
If you do not have the container, pack the replacement with at least three inches of shock-absorbing material, but do not use popcorn type packaging. Returns should be prepaid and insured (COD and freight collect cannot be accepted).
NOTE: Alpha Technologies does not assume responsibility for damage caused by
improper packaging of returned units.
For technical information, contact Alpha Technologies customer service department directly at:
:setatSdetinU:setatSdetinU
:adanaC6741-034)406(
:setatSdetinU:setatSdetinU0632-746)063(
:setatSdetinU
:modgniKdetinU011224-9721-44+
:ynamreG:ynamreG
:ynamreG:ynamreG0-98897-2219-94+
:ynamreG
:ailartsuA0233-2279-2-16+
:tsaEelddiM57657-352-753+
For emergency technical support 7 days a week / 24 hours a day call:
USA: 1–800–863–3364
CANADA: 1–800–667–8743
5.4Replacing the Internal Batteries (CFR 5000 Only)
This procedure applies only to the tower version of the CFR 5000. The CFR 5000RM uses an
external battery pack.
DANGER:
1) Read the battery safety precautions in the front part of this manual before proceeding. This procedure should only be done by trained and qualified personnel.
2) Do not short the battery terminals.
3) Make sure the cover does not touch the battery terminals or any internal parts when
removing or replacing it.
Alpha Technologies
63
5.4Replacing the Internal Batteries (Continued)
Tools and Materials Required:
• Phillips Screwdriver.
5Maintenance
7
/16
•
• DC Voltmeter.
3
and
/8 inch wrenches for the battery connectors.
Step 1: Remove the Front Panel and the Cover
Procedure:
Switch off the Input and Battery circuit break-
1
ers.
Do not disconnect the unit from line power
2
(See Step 2, “Charger Voltage Test”).
Disconnect all loads.
3
If an external battery pack is connected, dis-
4
connect it
Loosen the two Phillips screws on the front
5
panel.
Carefully pull the lower part of the front panel
6
away from the unit and then lift it up and away.
TIP: The display panel is attached to this
panel. Do not damage or disconnect the
ribbon cable connecting it to the unit.
Unscrew the 9 Phillips screws on each side
7
of the cover.
Lift the cover upward and away from the
8
chassis.
DANGER: Make sure the cover does not
touch the batteries or any internal components.
Panel and Cover Removal Finished. Go to Step 2.
2
Lift Up
1
Pull Out
Alpha Technologies
5Maintenance
64
5.4Replacing the Internal Batteries (Continued)
Step 2: Charger Voltage Test
This tests the unit’s charger so the new batteries will not damaged by a faulty charger. Do
this before removing the batteries.
Procedure:
Make sure:
1
• The Battery circuit breaker is switched off.
• The Input circuit breaker is switched on.
• The utility line is connected.
Measure the DC voltage by:
2
1) CONNECT POSITIVE (+) TO EITHER RED WIRE TERMINAL.
2) CONNECT NEGATIVE (-) TO THE UPS’S CHASSIS.
3) IF VOLTAGE IS BETWEEN 54 AND 57VDC, THE BATTERY
CHARGER IS OK.
IF IT ISN’T, CONTACT ALPHA TECHNOLOGIES CUSTOMER
SERVICE DEPARTMENT.
BATTERIES
Figure 5.2
Charger Voltage Test
U
P
S
TRANSFORMER
RED WIRES
A
T
B
O
F
R
O
N
T
RELAY TERMINAL BLOCK
S
E
I
R
E
T
T
The voltage should be between 54 VDC to 57 VDC.
3
• If it is, switch off the Input circuit breaker and disconnect the utility line.
• If it is not, the charger is faulty. Contact Alpha Technologies customer service de-
partment.
Charger Voltage Test Finished. Go to Step 3.
Alpha Technologies
65
5Maintenance
5.4Replacing the Internal Batteries (Continued)
Step 3: Battery Replacement
Procedure:
WARNING: Always remove the copper straps first and attach them last to reduce the
chance of sparking.
Disconnect:
1
1) The copper straps.
2) The battery connection wires.
3) The in-line fuse.
Black
Battery
Connection
Wires
In-Line
Fuse
+
+
Remove Copper
Straps FIRST
Attach them LAST
+
+
Red Battery
Connection Wire
Alpha Technologies
5Maintenance
Battery
Retaining
Battery
Retaining
66
5.4Replacing the Internal Batteries (Continued)
Unscrew the battery retaining bars and remove them. Remove the top batteries
2
first, then the bottom two batteries.
Starting at the bottom, install the new batteries.
3
Reinstall the battery retaining bars
4
Rewire the batteries.
5
Bars
Bars
Reattach the cover, the front panel, the loads and the line.
6
Restart and test the unit as given in Section 3.1.
7
Battery Replacement Finished
Alpha Technologies
67
5Maintenance
5.5Configuring the Input/Output Voltage
The unit is factory configured to your input/output voltage specifications.
• Units configured for 230 VAC, 50 Hz input/output cannot be re-configured.
• Units configured for 120, 208 or 240 VAC input/output voltage can be re-configured to
120, 208, 240 VAC input/output voltage.
DANGER: Lethal levels of voltages and currents are inside the unit when it is connected to line and battery power. The Input and Battery circuit breakers on the rear
panel must be switched off before starting this procedure.
Tools and Materials Required:
• If reconfiguring from 208/240 VAC to 120 VAC, the 30 Amp input circuit breaker must
be replaced with a 50 Amp circuit breaker. Contact Alpha Technologies and ask for
Alpha part number 470–102–10. It is available from Carlingswitch (part # BB2–B0–26–
650–5B1–C) or Airpax (part # IUG–66–1–63–50.0–91).
• Phillips and Slotted Screwdrivers.
5.5.1: CFR 5000
Procedure:
Step 1: Reconfigure the Main Board
Turn off all loads. Make sure the Input and Battery circuit breakers on the rear panel
1
are switched off.
Remove the front panel and the cover as described in Step 1 “Remove the Front
2
Panel and the Cover” of Section 5.4.
Find the main board, labeled as
3
700–255–xx, on the top shelf.
700-255-xx Board
Alpha Technologies
5Maintenance
68
5.5Configuring the Input/Output Voltage (Continued)
Reconfigure the DIP switches and the jumpers on the main board according to the
4
table printed on it (see diagram below).
Main Board Reconfiguration Finished. Go to Step 2.
Step 2: Reconfigure the Input Terminal Block
Find the input terminal block, which is on the right hand side of the unit when you
1
are facing the batteries.
On the side of the battery compartment is a chart showing how to configure the
2
input terminal block for 120/208/240 VAC. Configure it to the input voltage you are
using.
120 V
INPUT
LOWER TERMINALS
P0
P1
P2
P3
P5
WHITE
BLACK
WHT/BLK
BLK/WHT
BLK/RED
208 V
INPUT
CONFIGURATION
240 V
INPUT
BATTERIES
INPUT
CHART
INPUT
TERMINAL
BLOCK
U
P
S
TRANSFORMER
F
R
O
N
T
Alpha Technologies
69
5Maintenance
5.5Configuring the Input/Output Voltage (Continued)
Input Terminal Block Reconfiguration Finished. Go to Step 3.
Step 3: Reconfigure the Output Connectors
On the inside rear panel are four standoffs with the neutral and the 120/208/240
1
connectors as shown in the diagram below.
240 VAC
208 VAC
Neutral
120 VAC
Ground
Stud
Wire the output connector(s) to the output voltage you need.
2
Reattach the cover and the front panel.
3
Turn on the unit (Section 3.1). Before turning on the loads, measure the output
4
voltage to make sure this procedure has been done correctly.
Voltage Reconfiguration Finished
Alpha Technologies
5Maintenance
70
5.5Configuring the Input/Output Voltage (Continued)
5.5.2: CFR 5000RM
Procedure:
Step 1: Reconfigure the Main Board
Turn off all loads. Make sure the Input and Battery circuit breakers on the rear panel
1
are switched off.
Remove the top panel.
2
Find the main board, labeled as 700–255–xx, on the top right hand side of the
3
interior when you are facing the rear panel.
700-255-xx
Board
R
e
a
r
P
a
n
e
l
Reconfigure the DIP switches and the jumpers according to the table printed on the
4
main board (see the diagram in Section 5.5.1, Step 1).
Main Board Reconfiguration Finished. Go to Step 2.
Alpha Technologies
71
5Maintenance
5.5Configuring the Input/Output Voltage (Continued)
Step 2: Reconfigure the Input Terminal Block
Find the input terminal block, which is mounted in front of the main board as you are
1
facing the rear panel.
In
put
Ter minal
Blo
ck
R
e
a
r
P
a
n
e
l
If needed, configure the terminal block to the input voltage you are using as shown
2
below.
120V
INPUT
208V
INPUT
UP
UPPER TERMINALS
P0
WHITE
P1
P2
P3
P5
BLACK
WHT / BLK
BLK / WHT
BLK / RED
240V
INPUT
Input Terminal Block Reconfiguration Finished. Go to Step 3.
Alpha Technologies
5Maintenance
72
5.5Configuring the Input/Output Voltage (Continued)
Step 3: Reconfigure the Output Terminal Block
Find the output terminal block, which is mounted on the bottom panel between the
1
transformer and the rear panel.
Output
Termina l
Block
If needed, configure the output terminal block to the output voltage you are using as
2
shown below.
Transformer This Way
120 VAC Output
123412341234
To Out p u t
Receptacles
120N120N120N208240
208 VAC Output240 VAC Output
Rear Panel This Way
To O utpu t
Receptacles
Reattach all of the unit’s panels.
3
Turn on the unit (Section 3.1). Before turning on the loads, measure the output
4
voltage to make sure this procedure has been done correctly.
Voltage Reconfiguration Finished
Alpha Technologies
73
5Maintenance
5.6Battery Run Times
The times in these charts are to be used in conjunction with the battery run time you measured in
Section 5.1, “Testing the Battery Backup Time.”
Tips:
•Your run time can vary by ± 15%. Battery run time is affected by temperature, battery age
and condition and the size and type of the loads.
•End of battery life is defined when the battery capacity falls below 80% of rated capacity.
•Times shown are averaged over a batch.
•All battery voltages are 48VDC.
•Times listed as 12:00 or a dashed line show the run time is 12 hours or more.
Checklist ................................................... ii, 11–12
External Battery Pack ................................ ii, 19–20
Loads and Line ..............................................16–18
RS–232 Port ....................................................... 22
Alpha Technologies
Warranty
Alpha Technologies warrants its equipment to be free of manufacturing defects in material and workmanship
for a period of 24 months from the date of manufacture. The liability of Alpha Technologies under this warranty
is solely limited to repairing, replacing, or issuing credit for such equipment (at the discretion of Alpha
Technologies), provided that:
1. Alpha Technologies’ Customer Service Department is promptly notified, by facsimile or telephone, that
a failure or defect has occurred.
2. Alpha Technologies’ Customer Service Department issues a Return Materials Authorization (RMA)
number, and designates the service location. The RMA must be clearly marked on the outside of the
shipping container.
3. Purchaser is responsible for all in-bound shipping and handling charges (COD and freight collect will
not be accepted without prior approval from Alpha Technologies); Alpha Technologies will pay out-bound
surface shipping charges for return of repaired equipment.
80
LIMITED 24-MONTH WARRANTY
AC PRODUCTS
4. A satisfactory examination of the returned unit by Alpha Technologies’ Service personnel shall disclose
that defects have not been caused by misuse, neglect, improper installation, repair, alteration, or accident,
or failure to follow instructions furnished by Alpha Technologies. If Alpha Technologies’ Service personnel
determine that the unit has been damaged due to one of these causes, or if the unit is free of defects, a
handling or repair fee may be assessed prior to returning the unit.
WITH RESPECT TO BATTERIES, PERIPHERAL DEVICES, ATTACHMENTS OR APPARATUS NOT
MANUFACTURED BY ALPHA TECHNOLOGIES, ALPHA WILL ASSIGN TO THE PURCHASER ITS RIGHTS
UNDER THE ORIGINAL MANUFACTURER’S WARRANTY OF SUCH BATTERIES, PERIPHERAL DEVICES,
ATTACHMENTS OR APPARATUS, BUT OFFERS NO ADDITIONAL WARRANTIES IN CONNECTION
THEREWITH.
THIS LIMITED 24-MONTH WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
IN NO CASE SHALL ALPHA TECHNOLOGIES BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR LOST
PROFITS OR REVENUES, EVEN IF ALPHA TECHNOLOGIES HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH, FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED.
Any action for breach of this limited 24-month warranty must be brought within a period of 24 months from
date of manufacture.
This limited 24-month warranty does not extend to any unit that has been repaired or altered by any party
other than Alpha Technologies or its Authorized Service Center.
Alpha Technologies reserves the right to discontinue particular models and to make modifications in
design and/or function at any time, without notice and without incurring obligations to modify previously
purchased units.
Alpha Technologies
8/96
Emergency Shutdown Procedure
The unit has more than one live circuit. During an emergency, line power may be disconnected at the unit’s input but power can still be present at the output.
Turn OFF the:
1 Input Circuit Breaker
2 Battery Circuit Breaker
ALTERNATE PROCEDURE:
1 If used, press down the Emergency Power Off (EPO) Switch for 3 to 5 seconds.
Emergency
Power Off Switch
(mounted on wall)
2 Turn off the Input Circuit Breaker.
For emergency technical support 7 days a week / 24 hours a day call:
USA: 1–800–863–3364
CANADA: 1–800–667–8743
For technical information, contact Alpha Technologies customer service department directly at:
:setatSdetinU:setatSdetinU
:adanaC6741-034)406(
:setatSdetinU:setatSdetinU0632-746)063(
:setatSdetinU
:modgniKdetinU011224-9721-44+
:ynamreG:ynamreG
:ynamreG:ynamreG0-98897-2219-94+
:ynamreG
:ailartsuA0233-2279-2-16+
:tsaEelddiM57657-352-753+
Alpha Technologies
3767 Alpha Way
Bellingham, WA, USA 98226
Tel: (360) 647–2360
Fax: (360) 671–4936
Alpha Technologies
Units R5–R7, Regents Park Estate
Cnr Park Rd. and Prince’s Rd East
Regents Park, NSW 2143, Australia
Tel: +61–2–9722–3320
Fax: +61–2–9722–3321
Alpha sales and service offices located throughout the world