Allnet ALL-VPN20 User guide

English User’s Manual

VPN DUAL-WAN Router

2x100Mbps WAN + 4x100Mbps Switch LAN

(WAN2/DMZ)

Fully Integrated SMB & IPSec VPN Solution

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Product Manual Using Permit Agreement

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III

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Content

I. Introduction .................................................................................................................................. 6

II. Multi- WAN VPN Router Installation ....................................................................................... 8

2.1 Systematic Setting Process ........................................................................................................................ 8

2.2 Setting Flow Chart........................................................................................................................................ 8

III. Hardware Installation ............................................................................................................... 11

3.1 LED Signal .................................................................................................................................................. 11

3.2 VPN Router Network Connection ............................................................................................................ 12

IV. Login ............................................................................................................................................. 13

V. V. Device Spec Verification, Status Display and Login Password and Time Setting15

5.1 Home Page ................................................................................................................................................. 15

5.1.1 WAN Status ......................................................................................................................................... 15

5.1.2 Physical Port Status ............................................................................................................................. 16

5.1.3 System Information ............................................................................................................................. 18

5.1.4 Firewall Status ..................................................................................................................................... 19

5.1.5 Log Setting Status................................................................................................................................ 19

5.2 Change and Set Login Password and Time ........................................................................................... 20

5.2.1 Password Setting ................................................................................................................................. 20

5.2.2 Time..................................................................................................................................................... 21

VI. Network ........................................................................................................................................ 23

6.1 Network Connection .................................................................................................................................. 23

6.1.1 Host Name and Domain Name ............................................................................................................ 23

6.1.2 LAN Setting ........................................................................................................................................ 24

6.1.3 WAN & DMZ Settings ........................................................................................................................ 25

6.2 Multi- WAN Setting ..................................................................................................................................... 37

6.2.1 Load Balance Mode ......................................................................................................................... 38

6.2.2 Network Service Detection .................................................................................................................. 45

6.2.3 Protocol Binding.................................................................................................................................. 47

VII. Intranet Configuration .............................................................................................................. 58

7.1 Port Management .......................................................................................................................................... 58

7.2 Port Status ..................................................................................................................................................... 60

7.3 IP/ DHCP ...................................................................................................................................................... 61

7.4 DHCP Status ................................................................................................................................................. 64

7.5 IP & MAC Binding ................................................................................................................................ ....... 66

VIII. QoS (Quality of Service) .......................................................................................................... 70

8.1 Bandwidth Management ............................................................................................................................... 71

8.1.1 The Maximum Bandwidth provided by ISP ........................................................................................ 72

8.1.2 QoS ...................................................................................................................................................... 73

8.2 Session control .............................................................................................................................................. 79

8.3 Smart QoS ..................................................................................................................................................... 82

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IX. Firewall ......................................................................................................................................... 84

9.1 General Policy .............................................................................................................................................. 84

9.2 Access Rule .................................................................................................................................................. 88

9.3 Content Filter ................................................................................................................................................ 93

X. VPN (Virtual Private Network) ................................................................................................ 98

10.1. VPN ............................................................................................................................................................... 98

10.1.1. Display All VPN Summary ................................................................................................................... 98

10.1.2. Add a New VPN Tunnel ...................................................................................................................... 102

10.1.3. PPTP Server ........................................................................................................................................ 122

10.1.4. VPN Pass Through .............................................................................................................................. 124

10.2. QVM VPN Function Setup .......................................................................................................................... 125

XI. Advanced Function ................................................................................................................. 127

11.1 DMZ Host/ Port Range Forwarding .............................................................................................................. 127

11.1.1 DMZ Host ............................................................................................................................................ 127

11.1.2 Port Range Forwarding ........................................................................................................................ 128

11.2 UPnP ............................................................................................................................................................. 131

11.3 Routing.......................................................................................................................................................... 132

11.3.1 Dynamic Routing ................................................................................................................................. 132

11.3.2 Static Routing ....................................................................................................................................... 133

11.4 One to One NAT ........................................................................................................................................... 135

10.5 DDNS- Dynamic Domain Name Service ..................................................................................................... 137

11.6 MAC Clone ................................................................................................................................................... 140

11.7 E-Bulletin & ARP Binding.......................................................................................................................... 141

XII. System Tool .............................................................................................................................. 143

12.1 Diagnostic ..................................................................................................................................................... 143

12.2 Firmware Upgrade ........................................................................................................................................ 145

12.3 Configuration Backup ................................................................................................................................... 146

12.4 SNMP ........................................................................................................................................................... 147

12.5 System Recover ............................................................................................................................................ 149

XIII. Log .............................................................................................................................................. 151

12.1 System Log ................................ ................................ ................................ ................................................... 151

12.2 System Statistic ............................................................................................................................................. 155

12.3 Traffic Statistic .............................................................................................................................................. 157

12.4 IP/ Port Statistic ............................................................................................................................................ 159

12.5 QRTG (Router Traffic Grapher) ................................................................................................................... 161

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XIV. Log out ....................................................................................................................................... 167

Appendix I: User Interface and User Manual Chapter Cross Reference ................................... 168

Appendix II：Troubleshooting ............................................................................................................. 171

(1) Block BT Download ...................................................................................................................................... 171

（2）Shock Wave and Worm Virus Prevention ................................................................................................... 172

（3）Block QQLive Video Broadcast Setting ..................................................................................................... 174

（4）ARP Virus Attack Prevention ...................................................................................................................... 176

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I. Introduction

IPSec VPN QoS Router (referred as VPN Router hereby) is a business level security router that efficiently integrates new generation multiple WAN-port devices. It meets the needs of medium enterprises, internet cafés, campus, dorm and communities, etc. Apart from its internet connectivity that suits the broadband market, VPN Router has a built-in QoS and VLAN switching board which enables it to fulfill most enterprise and internet cafe firewall needs.

VPN Router has 2 10/100 Base-T/TX Ethernets (RJ45) WAN ports. These WAN ports can support auto load balance mode, exclusive mode (remaining WAN balance), and stategy routing mode for high-efficiency network. They offer super flexibility for network set-up. Moreover, these WAN ports also support DHCP, fixed IP, PPPoE, transparent bridge, VPN connection, port binding, static routing, dynamic routing, NAT, one to one NAT, PAT, MAC Clone, as well as DDNS. As for LAN ports including one DMZ, they support 2 10/100 Base-T/TX Ethernet (RJ45) ports and provide the features of Microsoft UPnP, VLAN, Multi Subnet, and transparent bridge mode. Internet IP addresses can also be used in intranet.

In addition to internet connectability, for the broadband market, VPN Router has the function of VPN virtual network connection. It is equipped with a virtual private network hardware acceleration mode which is widely used in modern enterprises, and offers full VPN functionality.

Allnet is a supporter of the IPSec Protocol. IPSec VPN provides DES, 3DES, AES128, AES192, AES256 encryption, MD5, SH1 certification, IKE Pre-Share Key, or manual password interchange. VPN Router also supports aggressive mode. When a connection is lost, VPN Router will automatically re-connect. In addition, the device features NetBIOS transparency.

VPN Router offers the function of a standard PPTP server, which is equipped with connection setting status. Each WAN port can be set up with multiple DDNS at the same time. It is also capable of establishing VPN connections with dynamic IP addresses.

VPN Router also has unique QVM VPN- SmartLink IPSec VPN. Just input VPN server IP, user name, and password, and IPSec VPN will be automatically set up. Through VPN Router exclusive QVM function, it offers easy VPN allocation for users; users can do it even without a network administrator. VPN Router enables enterprises to benefit from VPN without being troubled with technical and network management problems. The central control function enables the host to log in remote client computers at any time. Security and secrecy are guaranteed to meet the IPSec standard, so as to ensure the continuity of VPN service.

The advanced built-in firewall function enables VPN Router to resist most attacks from the Internet. It utilizes active detection technology SPI (Stateful Packet Inspection). The SPI firewall functions mainly within the network by dynamically inspecting each link. The SPI firewall also has a warning function for the application process; therefore, it can refuse links to non-standard communication protocols. VPN Router supports network address translation (NAT) function and routing modes. It makes the network environment more flexible and easier to manage.

Through web- based UI, VPN Router enables enterprises to have their own network access rules . To control web access, users can build and edit filter lists. It also enables users to ban or monitor websites according to their needs. By the filter setting and complete OS management, school and business internet management will be clearly improved. VPN Router offers various on-line SysLog records. It supports on-line management setup tools; it makes setting up networks easy to understand. It also reinforces the management of network access rules, VPN, and all other network services.

VPN Router fully protects the safety of communication between all offices and branches of an organization. It helps to free enterprises from increasing hacker intrusion. With an exclusive independent operation platform, users are able to set up and use a firewall without professional network knowledge. VPN Router setting up and management can be carried out through web browsers, such as IE, Netscape, etc.

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Setting

Content

Purpose

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II. Multi- WAN VPN Router Installation

In this chapter we are going to introduce hardware installation. Through the understanding of multi-WAN setting process, users can easily setup and manage the network,making VPN Router functioning and having best performance.

2.1 Systematic Setting Process

Users can set up and enable the network by utilizing bandwidth efficiently. The network can achieve the ideal efficientness,block attacks, and prevent security risks at the same time. Through the process settings, users can install and operate VPN Router easily. This simplifies the management and maintenance, making the user network settings be done at one time. The main process is as below:

1. Hardware installation

2. Login

3. Verify device specification and set up password and time

4. Set WAN connection

5. Set LAN connection: physical port and IP address settings

6. Set QoS bandwidth management: avoid bandwidth occupation

7. Set Firewall: prevent attack and improper access to network resources

8. Other settings: UPnP, DDNS, MAC Clone

9. Management and maintenance settings: Syslog, SNMP, and configuration backup

10. VPN (Virtual Private Network), QVM VPN function setting

11. Logout

2.2 Setting Flow Chart Below is the description for each setting process, and the crospondent contents and purposes. For detailed functions, please refer to Appendix I: Setting Inferface and Chapter Index.

Hardware installation

Configure the network to meet user’s demand.

Install the device hardware based on user physical requirements.

Verify device specification

Verify Firmware version and working status.

Verify the device specification, Firmware version and working status.

Set password and time

Set time and re- new password.

Modify the login password considering safe issue. Synchronize time with WAN.

Set WAN connection

Verify WAN connection setting, bandwidth allocation, and protocol binding.

Connect to WAN. Configure bandwidth to optimize data transmission.

Set LAN connection: physical port and IP address settings

Set VLAN. Allocate and manage LAN IP.

Port management and VLAN setting functions. Support Static/DHCP IP allocation to meet different needs.

Set QoS bandwidth management: avoid bandwidth occupation

Restrict bandwidth and session of WAN ports, LAN IP and application.

To assure transmission of important information, manage and allocate the bandwidth further to achieve best efficiency.

Set Firewall: prevent attack and improper access to network resources

Block attack, Set Access rule and restrict Web access.

Administrators can block BT to avoid bandwidth occupation, and enable access rules to restrict employee accessing internet improperly or using MSN, QQ and P2P during working time. They can also protect network from Worm or ARP attacking.

Advanced Settings： DMZ/Forwarding, UPnP, DDNS, MAC Clone

DMZ/Forwarding, UpnP, Routing Mode, multiple WAN IP, DDNS and MAC Clone

DMZ/Forwarding, UPnP, Routing Mode, multiple WAN IP, DDNS and MAC Clone

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Management and maintenance settings: Syslog, SNMP, and configuration backup

Monitor VPN Router working status and configuration backup.

Administrators can look up system log and monitor system status and inbound/outbound flow in real time.

VPN Virtual Private Network, QVM VPN function setting

Configure VPN tunnels, e.g. PPTP, and QVM VPN.

Configure different types of VPN to meet different application environment.

Logout

Close configuration window.

Logout VPN Router web- based UI.

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We will follow the process flow to complete the network setting in the following chapters.

LED

Color

Description

Power

Green

Green LED on: Power ON

DIAG

Amber

Amber LED on: System self-test is running. Amber LED blinking: System not ready Amber LED off: System self-test is completed successfully.

Link/Act

Green

Green LED on: Port has been connected & Get IP. Green LED blinking: Packets are transmitting through Ethernet port.

100M- Speed

Amber

Amber LED on: Ethernet is running at 100Mbps. Amber LED off: Ethernet is running at 10Mbps.

Action

Description

Press Reset Button For 5 Secs

Warm Start DIAG indicator: Amber LED flashing slowly.

Press Reset Button Over 10 Secs

Factory Default DIAG indicator: Amber LED flashing quickly.

Attention!

Do not replace the battery yourself; otherwise irreparable damage to the product may be caused.

III. Hardware Installation

In this chapter we are going to introduce hardware interface as well as physical installation.

3.1 LED Signal

LED Signal Description

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Reset

System Built-in Battery

A system timing battery is built into the device. The lifespan of the battery is about 1~2 years. If the battery life is over or it can not be charged, the device will not be able to record time correctly, nor synchronize with internet NTP time server. Please contact your system supplier for information on how to replace the battery.

Installing Router on a Wall

The Router has two wall-mount slots on its bottom panel. When mounting the device on a wall, please ensure that the heat dissipation holes are facing sideways as shown in the following picture for safety reasons. Allnet is not responsible for damages incurred by insecure wall-mounting hardware.

3.2 VPN Router Network Connection

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WAN connection：A WAN port can be connected with xDSL Modem, Fiber Modem, Switching Hub, or through an external router to connect to the Internet.

LAN Connection: The LAN port can be connected to a Switching Hub or directly to a PC. Users can use servers for monitoring or filtering through the port after “Physical Port Mangement” configuration is done.

DMZ : The DMZ port can be connected to servers that have legal IP addresses, such as Web servers, mail servers, etc.

Attention!

When not getting IP address and default gateway by using “ipconfig”, or the received IP address is

0.0.0.0 and 169.X.X.X, we recommend that users should check if there is any problem with the circuits or the computer network card is connected nicely.

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IV. Login

This chapter is mainly introducing Web- based UI after conneting the device.

First, check up the device’s IP address by connecting to DOS through the LAN PC under the device. Go to Start → Run, enter cmd to commend DOS, and enter ipconfig for getting Default Gateway address, as the graphic below, 192.168.1.1. Make sure Default Gateway is also the default IP address of the router.

Attention!

For security, we strongly suggest that users must change password after login. Please keep the password safe, or you can not login to the device. Press Reset button for more than 10 sec, all the setting will return to default.

Then, open webpage browser, IE for example, and key in 192.168.1.1 in the website column. The login

window will appear as below:

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The device’s default username and password are both “admin”. Users can change the login password

in the setting later.

After login, the device’s web- based UI will be shown. Select the language on the upper right corner of the

webpage. The language chosen will be in blue. Please select “English’ as below.

IP Address：

Indicates the current IP configuration for WAN port.

Default Gateway：

Indicates current WAN gateway IP address from ISP.

DNS Server：

Indicates the current DNS IP configuration.

Session：

Indicates the current session number for each WAN in the device.

Downstream Bandwidth Usage(%)：

Indicates the current downstream bandwidth usage(%) for each WAN.

Upstream Bandwidth Usage(%)：

Indicates the current upstream bandwidth usage(%) for each WAN.

DDNS：

Indicates if Dynamic Domain Name is activated. The default configuration is “Off”.

Quality of Service：

Indicates how many QoS rules are set.

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V. V. Device Spec Verification, Status Display and Login Password and Time Setting

This chapter introduces the device specification and status after login as well as change password and

system time settings for security.

5.1 Home Page

In the Home page, all the device’s parameters and status are listed for users’ reference.

5.1.1 WAN Status

Manual Connect：

When “Obtain an IP automatically” is selected, two buttons (Release and

Renew) will appear. If a WAN connection, such as PPPoE or PPTP, is selected, “Disconnect” and “Connect” will appear.

DMZ IP Address：

Indicates the current DMZ IP address.

5.1.2 Physical Port Status

The status of all system ports, including each connected and enabled port, will be shown on this Home page (see above table). Click the respective status button and a separate window will appeare to show detailed data (including setting status summary and statisitcs) of the selected port.

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The current port setting status information will be shown in the Port Information Table. Examples: type (10Base-T/100Base-TX), iniferface (WAN/ LAN/ DMZ), link status (Up/ Down), physical port status (Port Enabled/ Port Disabled), priority (high or normal), speed status (10Mbps or 100Mbps), duplex status (Half/ Full), auto negotiation (Enabled or Disabled). The tabble also shows statistics of Receive/ Transmit Packets, Receive/Transmit Packets Byte Count as well as Error Packets Count.

5.1.3 System Information

LAN IP/Subnet Mask： Identifies the current device IP address. The default is 192.168.1.1.

Working Mode： Indicates the current working mode. Can be NAT Gateway or Router mode. The default

is “NAT Gateway” mode.

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System Active Time：Indicates how long the Router has been running.

Serial Number：This number is the Router serial number.

Firmware Version： Information about the Router present software version.

Current Time：Indicates the device present time. Please note: To have the correct time, users must

synchronize the device with the remote NTP server first.

CPU Usage：Indicates the current router CPU usage percentage.

Memory Usage：Indicates the current router memory usage percentage.

Total Session：Indicates the current router session connection quantity.

External SyslogServer：

Indicates the sever setting to receive the syslog.

Send Log by E-mail ：

(future feature) Indicates the E-mail setting. Syslog will be sent to the specific E-mail.

5.1.4 Firewall Status

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SPI (Stateful Packet Inspection)： Indicates whether SPI (Stateful Packet Inspection) is on or off. The

default configuration is “On”.

DoS (Denial of Service)：Indicates if DoS attack prevention is activated. The default configuration is

“On”.

Block WAN Request：Indicates that denying the connection from Internet is activated. The default

configuration is “On”.

Prevent ARP Virus Attack：Indicates that preventing Arp virus attack is acitvated. The default

configuration is “Off”.

Remote Management: Indicates if remote management is activated (on or off). Click the hyperlink to

enter and manage the configuration. The default configuration is “Off”.

Access Rule：Indicates the number of access rule applied in the device.

5.1.5 Log Setting Status

User Name：

The default is “admin”.

Old Password：

Input the original password.（The default is “admin”.）

New User Name：

Input the new user name. i.e.Allnet

New Password：

Input the new password.

Confirm New Password：

Input the new password again for verification. Apply：

Click “Apply” to save the configuration.

5.2 Change and Set Login Password and Time

5.2.1 Password Setting When you login the device setting window every time, you must enter the password. The default value for

the device username and password are both “admin”. For security reasons, we strongly recommend that you must change your password after first login. Please keep the password safe, or you might not login to the device. You can press Reset button for more than 10 sec, the device will return back to default.

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Cancel：

Click “Cancel" to leave without making any change. This action will be effective before ”Apply” to save the configuration.

Time Zone：

Select your location from the pull-down time zone list to show correct local time.

Daylight Saving：

If there is Daylight Saving Time in your area, input the date range. The device will adjust the time for the Daylight Saving period automatically.

5.2.2 Time The device can adjust time setting. Users can know the exact time of event occurrences that are

recorded in the System Log, and the time of closing or opening access for Internet resources. You can either select the embedded NTP Server synchronization function or set up a time reference.

Synchronize with external NTP server：The device has embedded NTP server, which will update the time

spontaneously.

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NTP Server：

If you have your own preferred time server, input the server IP address.

Apply：

After the changes are completed, click “Apply” to save the configuration.

Cancel：

Click “Cancel" to leave without making any change. This action will be effective before ”Apply” to save the configuration.

Select the Local Time Manually: Input the correct time, date, and year in the boxes.

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After the changes are completed, click “Apply” to save the configuration. Click “Cancel" to leave

without making any change. This action will be effective before ”Apply” to save the configuration.

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VI. Network

This Network page contains the basic settings. For most users, completing this general setting is enough

for connecting with the Internet. However, some users need advanced information from their ISP. Please refer to the following descriptions for specific configurations.

6.1 Network Connection

6.1.1 Host Name and Domain Name

Device name and domain name can be input in the two boxes. Though this configuration is not

necessary in most environments, some ISPs in some countries may require it.

6.1.2 LAN Setting

This is configuration information for the device current LAN IP address. The default configuration is

192.168.1.1 and the default Subnet Mask is 255.255.255.0. It can be changed according to the actual network structure.

Multiple-Subnet Setting：

Click “Unified IP Management” to enter the configuration page, as shown in the following figure. Input

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the respective IP addresses and subnet masks.

This function enables users to input IP segments that differ from the router network segment to the multi-net segment configuration; the Internet will then be directly accessible. In other words, if there are already different IP segment groups in the Intranet, the Internet is still accessible without making any changes to internal PCs. Users can make changes according to their actual network structure.

6.1.3 WAN & DMZ Settings WAN Setting：

Interface: An indication of which port is connected.

Connection Type: Obtain an IP automatically, Static IP connection, PPPoE (Point-to-Point Protocol over Ethernet), PPTP (Point-to-Point Tunneling Protocol) or Transparent Bridge.

Config.: A modification in an advanced configuration: Click Edit to enter the advanced configuration page.

Obtain an Automatic IP automatically:

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This mode is often used in the connection mode to obtain an automatic DHCP IP. This is the device system default connection mode. It is a connection mode in which DHCP clients obtain an IP address automatically. If having a different connection mode, please refer to the following introduction for selection of appropriate configurations. Users can also set up their own DNS IP address. Check the options and input the user-defined DNS IP addresses.

Use the following DNS Server Addresses：

Select a user-defined DNS server IP address.

DNS Server：

Input the DNS IP address set by ISP. At least one IP group should be input. The maximum acceptable groups is two IP groups.

Enable Line-Dropped Scheduling：

The WAN disconnection schedule will be activated by checking this option. In some areas, there is a time limitation for WAN connection service. For example: the optical fiber service will be disconnected from 0:00 am to 6:00 am. Although there is a standby system in the device, at the moment of WAN disconnection, all the external connections that go through this WAN will be disconnected too. Only after the disconnected lines are reconnected can they go through the standby system to connect with the Internet. Therefore, to avoid a huge number of disconnection, users can activate this function to arrange new connections to be made through another WAN to the Internet. In this way, the effect of any disconnection can be minimized.

Line-Dropped Period：

Input the time rule for disconnection of this WAN service.

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Line-Dropped Scheduling：

Input how long the WAN service may be disconnected before the newly added connections should go through another WAN to connect with the Internet.

Backup Interface：

Select another WAN port as link backup when port binding is configured. Users should select the port that employs the same ISP.

WAN IP address

Input the available static IP address issued by ISP.

Subnet Mask

Input the subnet mask of the static IP address issued by ISP, such as:

Issued eight static IP addresses: 255.255.255.248

Issued 16 static IP addresses: 255.255.255.240

After the changes are completed, click “Apply” to save the configuration, or click “Cancel" to leave

without making any changes.

Static IP

If an ISP issues a static IP (such as one IP or eight IP addresses, etc.), please select this connection

mode and follow the steps below to input the IP numbers issued by an ISP into the relevant boxes.

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Default Gateway

Input the default gateway issued by ISP. For ADSL users, it is usually an ATU-R IP address. As for optical fiber users, please input the optical fiber switching IP.

DNS Server

Input the DNS IP address issued by ISP. At least one IP group should be input. The maximum acceptable is two IP groups.

Enable Line-Dropped Scheduling

Line-Dropped Period

Input the time rule for disconnection of this WAN service.

Line-Dropped Scheduling

Input how long the WAN service may be disconnected before the newly added connections should go through another WAN to connect with the Internet.

Backup Interface

Select another WAN port as link backup when port binding is configured. Users should select the port that employs the same ISP.

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After the changes are completed, click “Apply” to save the configuration, or click “Cancel" to leave

without making any changes.

PPPoE

This option is for an ADSL virtual dial-up connection (suitable for ADSL PPPoE). Input the user connection name and password issued by ISP. Then use the PPP Over-Ethernet software built into the device to connect with the Internet. If the PC has been installed with the PPPoE dialing software provided by ISP, remove it. This software will no longer be used for network connection.

User Name

Input the user name issued by ISP.

Password

Input the password issued by ISP.

Connect on Demand

This function enables the auto-dialing function to be used in a PPPoE dial connection. When the client port attempts to connect with the Internet, the device will automatically make a dial connection. If the line has been idle for a period of time, the system will break the connection automatically. (The default time for automatic break-off resulting from no packet transmissions is five minutes).

Keep Alive

This function enables the PPPoE dial connection to keep connected, and to automatically redial if the line is disconnected. It also enables a user to set up a time for redialing. The default is 30 seconds.

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+ 155 hidden pages

Allnet ALL-VPN20 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual