trademark of Netscape Communications Corporation. All other product names, company names, logos or other
designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document
without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied
Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to
lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been
advised of, known, or should have known, the possibility of such damages.
Electrical Safety and Emissions
Standards
This product meets the following standards:
.
U.S. Federal Communications Commission
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Gigabit Fiber Ethernet PoE+ Adapter
Model Numbers: AT-2911GP/SXLC, AT-2911GP/SXSC, AT-2911GP/LXLC, AT-2911GP/LXSC
This product complies with FCC Part 15B, Class B Limits:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
must not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Radiated Energy
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with instructions, may cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and the receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your
authority to operate this equipment under Federal Communications Commission rules.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Union Restriction of the Use of Certain Hazardous Substances
(RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring
supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
RFI EmissionsFCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE
ImmunityEN55024 Class B
Electrical SafetyEN60950-1 (TUV), UL 60950-1 (
CULUS
)
Laser SafetyEN60825
3
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF
document titled “Translated Safety Statements” posted on the Allied Telesis website at:
Safety Symbols Used in this Document................................................................................................................................10
Dual Port Adapter..........................................................................................................................................................15
Bridge to Connect Two Ports to One Network...............................................................................................................15
Twisted Pair Copper Port ..............................................................................................................................................16
LED ...............................................................................................................................................................................17
Model Naming Conventions..................................................................................................................................................18
Supported Operating Systems .............................................................................................................................................19
Dual Port Adapter..........................................................................................................................................................19
Bridge to Connect Two Ports to One Network...............................................................................................................19
Contents of Your Shipment ..................................................................................................................................................21
Chapter 2: Installing the Hardware ..................................................................................................................................23
System Requirements ..........................................................................................................................................................24
Replacing the Bracket ..........................................................................................................................................................28
Installing a Network Adapter Card ........................................................................................................................................30
Connecting the Network Cables ...........................................................................................................................................34
Connecting a Fiber Optic Network Cable ......................................................................................................................34
Connecting a Twisted-Pair Copper Cable .........................................................................................
Chapter 3: Installing the Driver Software ........................................................................................................................35
Installing the Driver Using Device Manager ..................................................................................................................36
Installing the Driver Using the Silent Installation Method ..............................................................................................36
Downloading the Driver Software .........................................................................................................................................37
Accessing the Device Manager ............................................................................................................................................39
Accessing Device Manager on Windows Server 2012 or Windows 8 ...........................................................................39
Accessing Device Manager on Windows Server 2008, Windows Vista, or Windows 7 ................................................41
Accessing Device Manager on Windows Server 2003 or Windows XP ........................................................................ 42
Installing the Driver Software................................................................................................................................................45
Installing the Driver Software on Windows Server 2012 or Windows 8.........................................................................45
Installing the Driver Software on Windows Server 2008, Windows Vista, or Windows 7 ..............................................48
Installing the Driver Software on Windows Server 2003 or Windows XP......................................................................51
Updating the Driver Software................................................................................................................................................55
Updating the Driver on Windows Server 2012 or Windows 8........................................................................................55
Updating the Driver on Windows Server 2008, Windows Vista, or Windows 7 .............................................................57
Updating the Driver on Windows Server 2003 or Windows XP.....................................................................................58
............................34
5
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Performing the Silent Installation ..........................................................................................................................................60
Installing the Driver Silently ...........................................................................................................................................60
Supported Operating Systems ......................................................................................................................................64
Using the AT-MUX Utility...............................................................................................................................................64
Downloading the AT-MUX Utility Setup File .........................................................................................................................65
Installing the AT-MUX Utility .................................................................................................................................................67
Accessing the AT-MUX Utility ...............................................................................................................................................69
Uninstalling the AT-MUX Utility.............................................................................................................................................72
Chapter 5: Configuring a VoIP Phone System ................................................................................................................75
Using VLAN-Capable VoIP Phones...............................................................................................................................78
Using VLAN-Incapable VoIP Phones ............................................................................................................................78
Other Combinations.......................................................................................................................................................78
Windows XP and Server 2003.......................................................................................................................................82
Windows Vista and Server 2008....................................................................................................................................82
Windows 7 and Server 2008 R2 ....................................................................................................................................84
Windows 8 and Server 2012 .........................................................................................................................................85
EEE Control Policies.............................................................................................................................................................94
Jumbo Mtu ..........................................................................................................................................................................101
Large Send Offload.............................................................................................................................................................102
Large Send Offload (IPv4) ..................................................................................................................................................103
Large Send Offload v2 (IPv4) .............................................................................................................................................105
Large Send Offload v2 (IPv6) .............................................................................................................................................107
Guidelines for Assigning a Locally Administered Address...........................................................................................108
Assigning the Locally Administered Address...............................................................................................................108
Receive Side Scaling..........................................................................................................................................................116
Maximum Number of RSS Queues.....................................................................................................................................117
Wake Up Capabilities .........................................................................................................................................................128
Wake on Magic Packet.......................................................................................................................................................130
Wake on Pattern Match ......................................................................................................................................................131
WOL Speed ........................................................................................................................................................................132
Chapter 7: Uninstalling the Driver Software .................................................................................................................133
Uninstalling the Driver Software Using Device Manager ....................................................................................................135
Uninstalling the Driver Software Silently.............................................................................................................................137
Checking the Port LED on the Adapter ..............................................................................................................................140
Power Specifications ..........................................................................................................................................................145
Cleaning Using a Cartridge-Type Cleaner..........................................................................................................................149
Cleaning Using a Swab ......................................................................................................................................................151
7
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
8
Preface
This manual is the installation and user’s guide for the AT-2911GP Gigabit
Fiber Ethernet PoE+ Adapter cards. The adapter cards included in this
series are:
AT-2911GP/SXLC
AT-2911GP/SXSC
AT-2911GP/LXLC
AT-2911GP/LXSC
The Preface contains the following sections:
“Safety Symbols Used in this Document” on page 10
“Contacting Allied Telesis” on page 11
9
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Note
Caution
Warning
Warning
Safety Symbols Used in this Document
This document uses the following conventions:
Notes provide additional information.
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Warnings inform you that an eye and skin hazard exists due to the
presence of a Class 1 laser device.
10
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links for
the following services on this page:
24/7 Online Support - Enter our interactive support
center to search for answers to your questions in our
knowledge database, check support tickets, learn
about Return Merchandise Authorization (RMA), and
contact Allied Telesis technical experts.
USA and EMEA phone support - Select the phone
number that best fits your location and customer type.
Hardware warranty information - Learn about Allied
Telesis warranties and register your product online.
Replacement Services - Submit an RMA request via
our interactive support center.
Preface
Documentation - View the most recent installation
guides, user guides, software release notes, white
papers and data sheets for your product.
Software Updates - Download the latest software
releases for your product.
For sales or corporate contact information, go to
www.alliedtelesis.com/purchase and select your region.
11
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
12
Chapter 1
Introduction
This chapter provides an introduction to the Allied Telesis AT-2911GP
Gigabit Fiber Ethernet PoE+ Adapter cards.
This chapter contains the following sections:
“Description” on page 14
“Model Naming Conventions” on page 18
“Supported Operating Systems” on page 19
“Accessing Documents” on page 20
“Contents of Your Shipment” on page 21
“Warranty Registration” on page 22
13
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Description
The AT-2911GP adapter is a Gigabit Ethernet PCI Express (PCIe) card
developed based on Broadcom’s BCM5718 Ethernet controller. The
adapter card is equipped with one 1000SX or 1000LX fiber optic port and
one 10/100/1000T Power over Ethernet Plus (PoE+) copper port capable
of providing electrical power to Class 4 devices.
The AT-2911GP adapter card can be used as a dual port adapter or a
bridge that connects two ports. As a dual port adapter, the adapter card
connects the PC to two separate networks. As a bridge, the adapter
connects two ports on the card to the same network.
Figure 1 shows the AT-2911GP/LXSC model.
Figure 1. AT-2911GP Adapter Card
AT-2911GP
Models
The AT-2911GP series offers the following models:
AT-2911GP/SXLC
AT-2911GP/SXSC
AT-2911GP/LXLC
AT-2911GP/LXSC
PoE+ CapablePower over Ethernet (PoE) is a system that supports power along with
data using a single Ethernet cable. Class 4 devices require power
between 12.95 watts and 25.5 watts. PoE+ is a PoE standard for devices
that provide power up to 25.5 watts.
14
Chapter 1: Introduction
Note
Dual Port
Adapter
Bridge to
Connect Two
Ports to One
Network
The AT-2911GP adapter is a dual port adapter to connect a PC to two
separate networks. You can assign an IP address to each port.
After you physically install the AT-2911GP adapter on your Windows
operating system, you must install driver software. To install driver
software, see Chapter 3, “Installing the Driver Software” on page 35.
You do not need to install driver software for Linux system because
Linux has inbox drivers for the AT-2911GP adapters.
The AT-2911GP adapter is designed to connect a computer to the
Ethernet network using a fiber optic cable and a Powered Device (PD)
such as a Voice over IP (VoIP) phone, Wi-Fi access point, or security
camera, using a copper cable. In this setting, the adapter functions as a
bridge between the fiber port and copper port. Figure 2 on page 15
illustrates an example of a topology with VoIP phones.
Figure 2. Configuration Example
To use the AT-2911GP adapter to connect a VoIP phone as shown in
Figure 2, you must install the AT-MUX utility as well as driver software.
The AT-MUX utility bridges frames between the fiber optic port and copper
port. To install AT-MUX utility, see Chapter 4, “Installing the AT-MUX
Utility” on page 63.
To configure a VoIP phone system as shown in Figure 2, see Chapter 5,
“Configuring a VoIP Phone System” on page 75.
15
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
SC Fiber Optic
Adapter
LC Fiber Optic
Adapter
The AT-2911GP/SXSC and AT-2911GP/LXSC adapter cards are
equipped with a 1000BASE-SX or 1000BASE-LX port with the SC
adapter.
The SC adapter is shown in Figure 3.
Figure 3. SC Fiber Optic Adapter
To connect the SC adapter to a network cable, you must have a fiber optic
network cable with the SC connector.
The AT-2911GP/SXLC and AT-2911GP/LXLC adapter cards are equipped
with a 1000BASE-SX or 1000BASE-LX port with the LC adapter.
The LC fiber optic adapter is shown in Figure 4.
Twisted Pair
Copper Port
Figure 4. LC Fiber Optic Adapter
The AT-2911GP adapter card is equipped with a PoE+ copper port for a
10/100/1000BASE-T twisted pair cable.
The twisted pair cable port is shown in Figure 5.
Figure 5. Twisted Pair Cable Port
The pin layout to a port and RJ-45 connector is illustrated in Figure 6.
Figure 6. Pin and RJ-45 Connector Pin Layout
16
Chapter 1: Introduction
LEDThe AT-2911GP adapter card comes with two LED’s built into the copper
port as shown in Figure 7. The LED away from the fiber optic port indicates
the link and activity status of the copper port; the LED close to the fiber
optic port indicates the link and activity status of the fiber optic port.
Figure 7. LED’s on the Copper Port
Table 1 describes the link states that the LED’s indicate.
Table 1. LED Status
StateDescription
OnValid link.
OffNo link.
FlashingThe port is receiving or transmitting network packets.
17
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Model Naming Conventions
The hardware features of the AT-2911GP adapter cards are represented
by the letters and numbers in the model names. The conventions for the
AT-2911GP adapter cards are identified in Figure 8.
Figure 8. AT-2911GP Model Naming Conventions
The conventions are defined in Table 2.
.
Table 2. AT-2911GP Model Naming Conventions
ConventionDefinition
1Indicates the product name
2Identifies the physical layer standard for Gigabit Ethernet
transmission. The following is a list of standards:
LX - port of 1000BASE-LX fiber optic cable
SX - port of 1000BASE-SX fiber optic cable
3Identifies the type of fiber optic connector. The following is
a list of connectors:
SC - SC connector
LC - LC connector
18
Supported Operating Systems
The AT-2911GP adapter card can be used as a dual port adapter or a
bridge to connect two ports.
Chapter 1: Introduction
Dual Port
Adapter
The following list shows the supported operating systems to use the AT2911GP adapter card as a dual port adapter:
Windows 8
Windows Server 2012
Windows 7
Windows Server 2008 R2
Windows Vista
Windows Server 2008
Windows XP
Windows Server 2003
Linux
The AT-2911GP adapter uses Linux inbox driver software to operate so
that you do not need to install driver software for Linux systems. A driver
supplied with an operating system is called an inbox driver.
For Windows Operating Systems, you must install driver software for the
AT-2911GP adapter. To install driver software for Windows Operating
Systems, see Chapter 3, “Installing the Driver Software” on page 35.
Bridge to
Connect Two
Ports to One
Network
The following list shows the supported operating systems to use the AT2911GP adapter as a bridge:
Windows 7
Windows XP 32-bit
In addition to installing driver software, you must install the AT-MUX utility
on your system to function as a bridge. See Chapter 4, “Installing the ATMUX Utility” on page 63.
19
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Accessing Documents
Documents for AT-2911GP adapter cards are available at Allied Telesis
websites.
Allied Telesis
Documents
To access documents for AT-2911GP adapter cards, do the following:
1. Open a web browser, such as Internet Explorer or FireFox, on your
system and enter the following:
http://www.alliedtelesis.com/
The Allied Telesis home page is displayed.
2. Enter “2911GP” in the search box and press the enter key.
3. Click “AT-2911GP” from the search results.
The AT-2911GP product page is displayed.
4. Click one of the listed documents.
The content of the document is displayed.
20
Contents of Your Shipment
Note
The following items are Included with your adapter card:
Antistatic bag
The adapter card is shipped in an antistatic bag. It protects the adapter
card when stored or shipped. Keep the adapter card in its packaging
until ready for installation.
Standard-profile bracket
The standard-profile bracket is longer than the low-profile bracket. The
AT-2911GP adapter cards are shipped with a low-profile bracket
attached.
The AT-2911GP adapter card is not shipped with a software driver
CD. You must download the driver software for Windows from the
Allied Telesis website. See Chapter 3, “Downloading the Driver
Software” on page 37.
Chapter 1: Introduction
Inform your network equipment supplier of any missing or damaged items.
If you need to return the module, you must pack it in the original (or
equivalent) packing material or the warranty will be voided. See
“Contacting Allied Telesis” on page 11.
21
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Warranty Registration
Allied Telesis hardware products are covered under limited warranties.
All Allied Telesis warranties are subject to and provided only on the terms
and conditions set out in the Allied Telesis Limited Warranties listed on the
Allied Telesis website at http://alliedtelesis.com/support/warranty.
22
Chapter 2
Installing the Hardware
This chapter contains the following sections:
“System Requirements” on page 24
“Reviewing Safety Precautions” on page 25
“Pre-Installation Checklist” on page 27
“Replacing the Bracket” on page 28
“Installing a Network Adapter Card” on page 30
“Connecting the Network Cables” on page 34
23
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
System Requirements
Before installing the AT-2911GP adapter card, make sure your system
meets the requirements listed below:
PC with one of the following operating systems installed:
– Windows 8
– Windows Server 2012
– Windows 7
– Windows Server 2008 R2
– Windows Vista
– Windows Server 2008
– Windows XP
– Windows Server 2003
– Linux
One open PCIe slot
128 MB RAM (minimum)
24
Reviewing Safety Precautions
Note
Warning
Warning
Warning
Warning
Warning
Note
Review the following safety precautions before you begin to install an
adapter card.
The indicates that a translation of the safety statement is
available in a PDF document titled “Translated Safety Statements”
posted on the Allied Telesis website at www.alliedtelesis.com/support/software/.
Do not stare into the laser beam. L2
Chapter 2: Installing the Hardware
This is a “Class 1 LED product”. L3
Do not look directly at the fiber optic cable ends or inspect the cable
ends with an optical lens. L6
Do not work on this equipment or cables during periods of lightning
activity. E2
Operating Temperature: This product is designed for a maximum
ambient temperature of 40 degrees C. E7
All Countries: Install this product in accordance with local and
National Electric Codes. E8
25
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Warning
The module is being installed in a system that operates with
voltages that can be lethal. Before you remove the cover of your
system, you must observe the following precautions to protect
yourself and to prevent damage to the system components.
– Remove any metallic objects or jewelry from your hands and
wrists.
– Make sure to use only insulated or nonconducting tools.
– Verify that the system is powered OFF and unplugged before
accessing internal components.
– Installation or removal of modules must be performed in a static-
free environment. The use of a properly grounded wrist strap or
other personal antistatic devices and an antistatic mat is strongly
recommended. E39
26
Pre-Installation Checklist
Caution
Before installing the AT-2911GP adapter card, check the following list:
1. Check that your computer has an appropriate open PCIe slot.
2. Check that the power supply on your computer has a SATA power
connector.
3. Verify that your system is using the latest BIOS.
4. When you download the driver software from the Allied Telesis
website, record the path to where the driver file resides on your
system.
5. If your system is active, shut it down.
6. When system shutdown is complete, power OFF and unplug your
system.
Chapter 2: Installing the Hardware
7. Holding the adapter card by the edges, remove it from its shipping
package and place it on an antistatic surface.
8. Check the adapter for visible signs of damage, particularly on the
card’s edge connector.
Never attempt to install any damaged adapter card. If the adapter
card is damaged, report it to Allied Telesis. See “Contacting Allied
Telesis” on page 11.
27
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Replacing the Bracket
The AT-2911GP adapter card is shipped with the low-profile bracket
attached to the adapter. Depending on your system, you may need to
replace the bracket attached to your adapter card.
The following procedure describes how to remove the low-profile bracket
from the adapter card and replace it with the standard bracket. You can
also use this procedure to remove the standard bracket and replace it with
the low-profile bracket.
To replace the low-profile bracket with the standard bracket, perform the
following procedure:
1. Remove the screws that attach the bracket to the adapter card. See
Figure 9.
28
Figure 9. Removing the Low-Profile Bracket
2. Align the tabs of the standard bracket with the holes on the adapter
card and fasten the screws onto the adapter card. See Figure 10 on
page 29.
Chapter 2: Installing the Hardware
Figure 10. Fastening Screws onto Standard Bracket
29
AT-2911GP Gigabit Fiber Ethernet PoE+ Adapters Installation and User’s Guide
Warning
Installing a Network Adapter Card
The following instructions apply to installing an AT-2911GP adapter card
in most systems. Refer to the manuals that were supplied with your
system for details about performing these tasks on your particular system.
To install the network adapter card, perform the following procedure:
1. Review the “Pre-Installation Checklist” on page 27 and “Reviewing
Safety Precautions” on page 25.
Before installing the adapter card, ensure the system power is OFF
and unplugged from the power outlet, and that proper electrical
grounding procedures have been followed.
High voltage inside the system presents a safety hazard. Make sure
the power is off before removing the cover.
2. Remove the system cover and select any empty PCIe slot. See
Figure 11.
If you do not know how to identify a PCIe slot, refer to your system
documentation.
30
Figure 11. Removing the PC Cover
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