Allied Telesis AT-2711FX-ST, AT-2711FX-LC User Manual
AT-2711 Series Adapters
Fiber Fast Ethernet Adapters
AT-2711FX/SC
AT-2711FX/LC
AT-2711FX/ST
AT-2711FX/MT
AT-2711LX/SC
AT-2711LX/LC
Installation and User’s Guide
613-000525 Rev. B
Copyright © 2013 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered
trademark of Netscape Communications Corporation. All other product names, company names, logos or other
designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document
without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied
Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to
lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been
advised of, known, or should have known, the possibility of such damages.
Electrical Safety and Emissions
Standards
This product meets the following standards:
.
U.S. Federal Communications Commission
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Fiber Fast Ethernet Adapter
Model Numbers: AT-2711FX/SC, AT-2711FX/LC, AT-2711FX/ST, AT-2711FX/MT, AT-2711LX/SC, AT-2711LX/LC
This product complies with FCC Part 15B, Class B Limits:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
must not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Radiated Energy
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15
of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with instructions, may cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your
authority to operate this equipment under Federal Communications Commission rules.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Union Restriction of the Use of Certain Hazardous Substances
(RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring
supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
RFI Emissions FCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE
Immunity EN55024 Class B
Electrical Safety EN60950-1 (TUV), UL 60950-1 (
CULUS
)
Laser Safety EN60825
3
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF
document titled “Translated Safety Statements” posted on the Allied Telesis website at:
www.alliedtelesis.com/support/.
4
Contents
Preface ..................................................................................................................................................................................9
Safety Symbols Used in this Document................................................................................................................................10
Contacting Allied Telesis ......................................................................................................................................................11
Chapter 1: Overview ..........................................................................................................................................................13
Description............................................................................................................................................................................14
SC Fiber Optic Adapter .................................................................................................................................................14
LC Fiber Optic Adapter..................................................................................................................................................15
ST Fiber Optic Adapter..................................................................................................................................................15
MT Fiber Optic Adapter .................................................................................................................................................15
LED ...............................................................................................................................................................................16
Features ...............................................................................................................................................................................17
Supported Operating Systems .............................................................................................................................................18
Windows Driver .............................................................................................................................................................18
Linux Driver ...................................................................................................................................................................18
NDIS2 Driver Software for MS-DOS Platforms .............................................................................................................18
Program Utilities ...................................................................................................................................................................19
Accessing Documents ..........................................................................................................................................................20
Allied Telesis Documents ..............................................................................................................................................20
Broadcom Document.....................................................................................................................................................20
Contents of Your Shipment ..................................................................................................................................................21
Warranty Registration...........................................................................................................................................................22
Chapter 2: Installing the Hardware ..................................................................................................................................23
System Requirements ..........................................................................................................................................................24
Reviewing Safety Precautions..............................................................................................................................................25
Pre-Installation Checklist ......................................................................................................................................................27
Replacing the Bracket ..........................................................................................................................................................28
Installing a Network Adapter Card ........................................................................................................................................30
Connecting the Network Cables ...........................................................................................................................................34
Chapter 3: Installing the Driver Software for Windows Systems ..................................................................................35
Overview...............................................................................................................................................................................36
Guidelines .....................................................................................................................................................................36
Installing the Driver Using Device Manager ..................................................................................................................36
Installing the Driver Using the Silent Installation Method ..............................................................................................36
Downloading the Driver Software .........................................................................................................................................37
Accessing the Device Manager ............................................................................................................................................39
Accessing Device Manager on Windows Server 2012 or Windows 8 ...........................................................................39
Accessing Device Manager on Windows Server 2008, Windows Vista, or Windows 7 ................................................41
Accessing Device Manager on Windows Server 2003 or Windows XP ........................................................................ 42
Installing the Driver Software................................................................................................................................................44
Installing the Driver Software on Windows Server 2012 or Windows 8.........................................................................44
Installing the Driver Software on Windows Server 2008, Windows Vista, or Windows 7 ..............................................47
Installing the Driver Software on Windows Server 2003 or Windows XP......................................................................50
Updating the Driver Software................................................................................................................................................54
Updating the Driver on Windows Server 2012 or Windows 8........................................................................................54
Updating the Driver on Windows Server 2008, Windows Vista, or Windows 7 .............................................................56
Updating the Driver on Windows Server 2003 or Windows XP.....................................................................................57
Performing the Silent Installation..........................................................................................................................................59
Installing the Driver Silently ...........................................................................................................................................59
5
Contents
Viewing Supported DPInst Options ...............................................................................................................................60
Chapter 4: Configuring the Ethernet Interface for Linux Systems ................................................................................61
Overview...............................................................................................................................................................................62
Configuring an Ethernet Interface on Linux Systems............................................................................................................63
Configuring an Ethernet Interface on Ubuntu ................................................................................................................63
Configuring an Ethernet Interface on Red Hat...............................................................................................................64
Chapter 5: Modifying Advanced Properties ....................................................................................................................67
Overview...............................................................................................................................................................................69
Guidelines......................................................................................................................................................................69
Supported Advanced Properties...........................................................................................................................................70
Windows XP and Server 2003.......................................................................................................................................70
Windows Vista and Server 2008....................................................................................................................................71
Windows 7 and Server 2008R2 .....................................................................................................................................73
Windows 8 and Server 2012 .........................................................................................................................................75
Accessing Advanced Properties ...........................................................................................................................................76
802.1p QOS..........................................................................................................................................................................78
802.3az EEE.........................................................................................................................................................................79
ARP Offload..........................................................................................................................................................................80
EEE Control Policies.............................................................................................................................................................81
Ethernet@WireSpeed...........................................................................................................................................................83
Flow Control..........................................................................................................................................................................84
Interrupt Moderation .............................................................................................................................................................86
Checksum Offload ................................................................................................................................................................87
IPv4 Checksum Offload ........................................................................................................................................................88
Jumbo Mtu ............................................................................................................................................................................89
Large Send Offload...............................................................................................................................................................90
Large Send Offload (IPv4) ....................................................................................................................................................91
Large Send Offload v2 (IPv4) ...............................................................................................................................................93
Large Send Offload v2 (IPv6) ...............................................................................................................................................95
Locally Administered Address...............................................................................................................................................96
Guidelines for Assigning a Locally Administered Address.............................................................................................96
Assigning the Locally Administered Address.....................................................................................
Network Address...................................................................................................................................................................98
NS Offload ..........................................................................................................................................................................100
Priority & VLAN...................................................................................................................................................................101
Receive Side Scaling..........................................................................................................................................................103
Maximum Number of RSS Queues.....................................................................................................................................104
RSS Queues.......................................................................................................................................................................105
Speed & Duplex ..................................................................................................................................................................106
TCP/UDP Checksum Offload (IPv4)...................................................................................................................................108
TCP/UDP Checksum Offload (IPv6)...................................................................................................................................110
VLAN ID..............................................................................................................................................................................112
Wake Up Capabilities..........................................................................................................................................................113
Wake on Magic Packet .......................................................................................................................................................115
Wake on Pattern Match ......................................................................................................................................................116
WOL Speed ........................................................................................................................................................................117
............................96
Chapter 6: Uninstalling the Driver Software ..................................................................................................................119
Overview.............................................................................................................................................................................120
Guidelines....................................................................................................................................................................120
Uninstalling the Driver Software Using Device Manager ....................................................................................................121
Uninstalling the Driver Software Silently .............................................................................................................................122
Chapter 7: Troubleshooting ............................................................................................................................................123
Checking the Port LED on the Adapter...............................................................................................................................124
Troubleshooting Checklist...................................................................................................................................................125
Testing Network Connectivity .............................................................................................................................................126
Windows ......................................................................................................................................................................126
Linux ............................................................................................................................................................................127
6
AT-2711 Series Fast Ethernet Adapter Installation Guide
Appendix A: Specifications ............................................................................................................................................129
Physical Specifications .......................................................................................................................................................129
Environmental Specifications..............................................................................................................................................129
Power Specifications ..........................................................................................................................................................129
Maximum Cabling Distances ..............................................................................................................................................129
Appendix B: Cleaning Fiber Optic Connectors ............................................................................................................131
Overview.............................................................................................................................................................................132
Guidelines ...................................................................................................................................................................132
Cleaning Using a Cartridge-Type Cleaner..........................................................................................................................133
Cleaning Using a Swab ......................................................................................................................................................135
7
Contents
8
Preface
This manual is the installation and user’s guide for the AT-2711 Series
Fiber Fast Ethernet Network Adapter cards. The adapter cards included in
this series are:
AT-2711FX/SC
AT-2711FX/ST
AT-2711FX/MT
AT-2711FX/LC
AT-2711LX/SC
AT-2711LX/LC
The Preface contains the following sections:
“Safety Symbols Used in this Document” on page 10
“Contacting Allied Telesis” on page 11
9
Preface
Note
Caution
Warning
Warning
Safety Symbols Used in this Document
This document uses the following conventions:
Notes provide additional information.
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Warnings inform you that an eye and skin hazard exists due to the
presence of a Class 1 laser device.
10
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links for
the following services on this page:
24/7 Online Support - Enter our interactive support
center to search for answers to your questions in our
knowledge database, check support tickets, learn
about Return Merchandise Authorization (RMA), and
contact Allied Telesis technical experts.
USA and EMEA phone support - Select the phone
number that best fits your location and customer type.
Hardware warranty information - Learn about Allied
Telesis warranties and register your product online.
Replacement Services - Submit an RMA request via
our interactive support center.
AT-2711 Series Fast Ethernet Adapter Installation Guide
Documentation - View the most recent installation
guides, user guides, software release notes, white
papers and data sheets for your product.
Software Updates - Download the latest software
releases for your product.
For sales or corporate contact information, go to
www.alliedtelesis.com/purchase and select your region.
11
Preface
12
Chapter 1
Overview
This chapter provides an introduction to the Allied Telesis AT-2711 Series
Fiber Fast Ethernet Network Adapter cards and contains the following
sections:
“Description” on page 14
“Features” on page 17
“Supported Operating Systems” on page 18
“Program Utilities” on page 19
“Accessing Documents” on page 20
“Contents of Your Shipment” on page 21
“Warranty Registration” on page 22
13
Overview
Description
The AT-2711 series adapters are Fiber Fast Ethernet PCI Express (PCIe)
cards developed based on Broadcom’s BCM57762 chipset. The adapter
connects a PCIe compliant server or workstation to a Fast Ethernet
network using fiber optic cabling and operates at 100 Mbps full-duplex and
half-duplex mode.
The AT-2711 series includes the following models:
AT-2711FX/SC
AT-2711FX/LC
AT-2711FX/ST
AT-2711FX/MT
AT-2711LX/SC
AT-2711LX/LC
The AT-2711FX/SC adapter card is shown in Figure 1.
Figure 1. AT-2711FX/SC Adapter
The AT-2711 series adapter cards come with a 100BASE-FX or
100BASE-LX port with an SC, LC, ST, or MT adapter. The LED and
software drivers are identical for all adapter models.
SC Fiber Optic
Adapter
14
The AT-2711FX/SC and AT-2711LX/SC adapter cards are equipped with
a 100BASE-FX or 100BASE-LX port with the SC adapter for attaching to
the SC fiber optic connector.
AT-2711 Series Fast Ethernet Adapter Installation Guide
The SC adapter is shown in Figure 2.
Figure 2. SC Fiber Optic Adapter
To connect the SC adapter to a network cable, you must have a fiber optic
network cable with the SC connector.
LC Fiber Optic
Adapter
ST Fiber Optic
Adapter
The AT-2711FX/LC and AT-2711LX/LC adapter cards are equipped with a
100BASE-FX or 100BASE-LX port with the LC adapter for attaching to the
LC fiber optic connector.
The LC fiber optic adapter is shown in Figure 3.
Figure 3. LC Fiber Optic Connector
To connect the LC adapter to a network cable, you must have a fiber optic
network cable with the LC connector.
The AT-2711FX/ST adapter card is equipped with a 100BASE-FX port
with the ST adapter for attaching to the ST fiber optic connector.
To connect the ST adapter to a network cable, you must have a fiber optic
network cable with the ST connector.
MT Fiber Optic
Adapter
The AT-2711FX/MT adapter card is equipped with a 100BASE-FX port
with the MT adapter for attaching to the MT fiber optic connector.
To connect the MT adapter to a network cable, you must have a fiber optic
network cable with the MT connector.
15
Overview
LED The adapter card has one LED per model. Table 1 describes the link
states that the LED indicates.
Table 1. Fiber LED Status
State Description
On Valid link.
Off No link.
Flashing The port is receiving or transmitting network packets
at 100 Mbps.
16
Features
AT-2711 Series Fast Ethernet Adapter Installation Guide
The following list shows the features of the AT-2711 series adapter cards:
One 100BASE-FX or -LX port with SC, LC, ST or MT fiber adapter
PCI-Express x1 v1.1 interface
Full/Half duplex MAC
IPv4 and IPv6 Large Send Offload and Checksum Offload (LSO/
TCO)
Receive Side Scaling (RSS) for multi-core client processors
Wake on LAN (WOL)
Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB
(802.3z, Clause 30)
Flow Control (IEEE 802.3x)
VLAN Tag support ((802.1Q)
Ethernet Priority (802.1P)
Pre-boot Execution Environment (PXE) v2.1
Audio/Video Bridging (AVB)
Jumbo Packet
40KB Receive Buffer
22KB Transmit Buffer
Link/Activity LED
17
Overview
Supported Operating Systems
The following list shows the supported operating systems for the AT-2711
series adapter cards:
Windows Server 2012
Windows 8
Windows Server 2008 R2
Windows 7
Windows Server 2008
Windows Vista
Windows Server 2003
Windows XP
Linux
Windows Driver To install driver software for Windows-based operation systems, see
Chapter 3, “Installing the Driver Software for Windows Systems” on page
35.
Linux Driver To install driver software for Linux operation systems, see Chapter 4,
“Configuring the Ethernet Interface for Linux Systems” on page 61.
Broadcom also provides the documentation, the Broadcom NetXtreme®
57XX User Guide. To view this document, see “Broadcom Document” on
page 20.
NDIS2 Driver
Software for MS-
DOS Platforms
The AT-2711 series adapter cards can be operated on MS-DOS based
systems. To install the NDIS2 driver software, see the Broadcom
NetXtreme® 57XX User Guide. To view the document, see “Broadcom
Document” on page 20.
18
Program Utilities
Note
AT-2711 Series Fast Ethernet Adapter Installation Guide
You can run the following programs on the AT-2711 series adapter cards:
DOS Diagnostics
Broadcom Advanced Control Suite
Broadcom provides documentation for these programs. To access
the documents, see “Accessing Documents” on page 20.
19
Overview
Accessing Documents
Documents for AT-2711 series adapter cards are available at Allied
Telesis websites. Broadcom also provides a document for the network
adapters based on their 57XX chipset.
Allied Telesis
Documents
Broadcom
Document
To access these documents, do the following:
1. Open a web browser, such as Internet Explorer or FireFox, on your
system and enter the following:
http://www.alliedtelesis.com/
The Allied Telesis home page is displayed.
2. Enter “2711” in the search box and press the enter key.
3. Select the product model of your AT-2711 series adapter card.
The AT-2711 series adapter page is displayed.
4. Click one of the listed documents.
The content of the document is displayed.
To access the Broadcom NetXtreme® 57XX User Guide, with a web
browser, such as Internet Explorer or FireFox, click the following link:
http://www.broadcom.com/docs/support/ethernet_nic/Broadcom_NetLinkNetXtreme_DTM_15.4.pdf
20
Contents of Your Shipment
Note
The following items are Included with your adapter card:
Antistatic bag
The antistatic bag protects the adapter card when stored or shipped.
Keep the adapter card in its packaging until ready for installation.
Standard-profile bracket
The standard-profile bracket is longer than the low-profile bracket. The
AT-2711 series adapter cards are shipped with a low-profile bracket
attached.
The AT-2711 series adapter card is not shipped with a software
driver CD. You must download the driver software from the Allied
Telesis website. See Chapter 3, “Downloading the Driver Software”
on page 37.
AT-2711 Series Fast Ethernet Adapter Installation Guide
Inform your network equipment supplier of any missing or damaged items.
If you need to return the module, you must pack it in the original (or
equivalent) packing material or the warranty will be voided. See
“Contacting Allied Telesis” on page 11.
21
Overview
Warranty Registration
Allied Telesis hardware products are covered under limited warranties.
All Allied Telesis warranties are subject to and provided only on the terms
and conditions set out in the Allied Telesis Limited Warranties listed on the
Allied Telesis website at http://alliedtelesis.com/support/warranty.
22
Chapter 2
Installing the Hardware
This chapter contains the following sections:
“System Requirements” on page 24
“Reviewing Safety Precautions” on page 25
“Pre-Installation Checklist” on page 27
“Replacing the Bracket” on page 28
“Installing a Network Adapter Card” on page 30
“Connecting the Network Cables” on page 34
23
Installing the Hardware
System Requirements
Before installing the AT-2711 Series Fiber Fast Ethernet Network Adapter
cards, make sure your system meets the requirements listed below:
PC with one of the following operating systems installed:
– Windows XP
– Windows Server 2003
– Windows Vista
– Windows Server 2008
– Windows 7
– Windows Server 2008 R2
– Windows 8
– Windows Server 2012
– Linux
One open PCIe-Ex1 (Express) slot
128 MB RAM (minimum)
24
Reviewing Safety Precautions
Note
Warning
Warning
Warning
Warning
Warning
Note
Review the following safety precautions before you begin to install a
module.
The indicates that a translation of the safety statement is
available in a PDF document titled “Translated Safety Statements”
posted on the Allied Telesis website at www.alliedtelesis.com/
support/software/.
Do not stare into the laser beam. L2
AT-2711 Series Fast Ethernet Adapter Installation Guide
This is a “Class 1 LED product”. L3
Do not look directly at the fiber optic cable ends or inspect the cable
ends with an optical lens. L6
Do not work on this equipment or cables during periods of lightning
activity. E2
Operating Temperature: This product is designed for a maximum
ambient temperature of 40 degrees C. E7
All Countries: Install this product in accordance with local and
National Electric Codes. E8
25
Installing the Hardware
Warning
The module is being installed in a system that operates with
voltages that can be lethal. Before you remove the cover of your
system, you must observe the following precautions to protect
yourself and to prevent damage to the system components.
– Remove any metallic objects or jewelry from your hands and
wrists.
– Make sure to use only insulated or nonconducting tools.
– Verify that the system is powered OFF and unplugged before
accessing internal components.
– Installation or removal of modules must be performed in a static-
free environment. The use of a properly grounded wrist strap or
other personal antistatic devices and an antistatic mat is strongly
recommended. E39
26
Pre-Installation Checklist
Caution
Before installing the AT-2711 series adapter card, check the following list:
1. Check that your computer has an appropriate open PCIe slot.
2. Verify that your system is using the latest BIOS.
3. When you download the driver software from the Allied Telesis
website, record the path to where the driver file resides on your
system.
4. If your system is active, shut it down.
5. When system shutdown is complete, power OFF and unplug your
system.
6. Holding the adapter card by the edges, remove it from its shipping
package and place it on an antistatic surface.
AT-2711 Series Fast Ethernet Adapter Installation Guide
7. Check the adapter for visible signs of damage, particularly on the
card’s edge connector.
Never attempt to install any damaged adapter card. If the adapter
card is damaged, report it to Allied Telesis. See “Contacting Allied
Telesis” on page 11.
27
Installing the Hardware
Replacing the Bracket
The AT-2711 series adapter card is shipped with the low-profile bracket
attached to the adapter. Depending on your system, you may need to
replace the bracket attached to your adapter card.
The following procedure describes how to remove the low-profile bracket
from the adapter card and replace it with the standard bracket. You can
also use this procedure to remove the standard bracket and replace it with
the low-profile bracket.
To replace the low-profile bracket with the standard bracket, perform the
following procedure:
1. Remove the screws that attach the bracket to the adapter card. See
Figure 4.
28
Figure 4. Removing the Low-Profile Bracket
2. Align the tabs of the standard bracket with the holes on the adapter
card and fasten the screws onto the adapter card. See Figure 5 on
page 29.
AT-2711 Series Fast Ethernet Adapter Installation Guide
Figure 5. Fastening Screws onto Standard Bracket
29
Installing the Hardware
Warning
Installing a Network Adapter Card
The following instructions apply to installing an AT-2711 series adapter
card in most systems. Refer to the manuals that were supplied with your
system for details about performing these tasks on your particular system.
To install the network adapter card, perform the following procedure:
1. Review the “Pre-Installation Checklist” on page 27 and “Reviewing
Safety Precautions” on page 25.
Before installing the adapter card, ensure the system power is OFF
and unplugged from the power outlet, and that proper electrical
grounding procedures have been followed.
High voltage inside the system presents a safety hazard. Make sure
the power is off before removing the cover.
2. Remove the system cover and select any empty PCIe slot. See
Figure 6.
If you do not know how to identify a PCIe slot, refer to your system
documentation.
30
Figure 6. Removing the PC Cover
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