Throughout this manual and on machine decals, you will find precautionary statements (i.e. “CAUTION,”
“WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer, and those maintaining the machine.
a DANGER
Danger indicates the presence of a hazard that will cause severe personal injury, death or substantial property
damage if the danger is ignored.
a WARNING
Warning indicates the presence of a hazard that can cause severe personal injury, death or substantial property
damage if the warning is ignored.
a CAUTION
Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the
caution is ignored.
Additional precautionary statements (i.e. “IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
WARNING
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or property
damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and that you understand and have the
skills to carry out.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
IMPORTANT INFORMATION: During the lifetime of your tumbler, it may require service. The information
contained in this manual was written and is intended for use by qualified service technicians who are familiar
with the safety procedures required in the repair of your tumbler, and who are equipped with the proper tools
and testing equipment.
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
W240
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you, or the inexperienced person making such
repairs, to the risk of serious injury, electrical shock or death.
W007
CAUTION
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
NOTE: The WARNING and IMPORTANT instructions appearing in this manual are not meant to cover all
possible conditions and situations that may occur. It must be understood that common sense, caution and
carefulness are factors which CANNOT be built into this tumbler. These factors MUST BE supplied by the
person(s) installing, maintaining or operating the tumbler.
Always contact your dealer, distributor, service agent or the manufacturer on any problems or conditions you do not
understand.
Locating An Authorized Service Person
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service
is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized
technician and using authorized factory parts.
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized
parts distributor.
For technical assistance, call (920) 748-3121.
Serial Plate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on serial plate as shown.
SAFETY WARNINGS and decals have been provided
in key locations to remind you of important precautions
for the safe operation and maintenance of your tumbler.
Please take the time to review these warnings before
proceeding with service work.
All decals have been designed and applied to withstand
washing and cleaning. Decals should be checked
periodically to be sure they have not been damaged,
removed, or painted. Refer to the Parts Manual for
ordering replacement decals.
Safety Precautions for Servicing Tumblers
• Disconnect electrical service.
• Shut off supply gas valve before servicing gas
components.
Section 2 Introduction
• Access panel MUST be reinstalled after
inspection or servicing of tumbler is completed.
• Use a non-corrosive leak detecting compound to
check all pipe connections for gas leaks. DO NOT
USE AN OPEN FLAME TO CHECK FOR GAS
LEAKS!
• Belt guard MUST be reinstalled after inspection
or servicing of tumbler is completed.
• Contactor box cover MUST be reinstalled after
inspection or servicing of electric and/or reversing
tumbler is completed.
• Loading door switch MUST be operational before
putting tumbler into service.
• Junction box cover MUST be reinstalled after
inspection or servicing of tumbler is completed.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
IMPORTANT: Refer to appropriate wiring diagram for aid in testing tumbler components.
1. MOTOR DOES NOT START
POSSIBLE CAUSETO CORRECT
Electrical power off, blown control fuse or circuit
breaker tripped.
Inoperative transformer.• Replace transformer.
Loading door not closed or inoperative door switch. • Close door or test switch and replace if inoperative.
Door switch improperly adjusted.• Refer to Adjustment Section in manual for door switch
Trunnion bearings binding.• Replace trunnion bearings.
Start circuit not completed.• Press start switch or test switch and replace if inoperative.
Idler bearings binding.• Replace bearings.
Inoperative motor.• Have motor tested and replace if inoperative.
Inoperative relay.• Replace relay.
Timer improperly set.• Turn drying timer clockwise to desired setting.
Inoperative timer.• Test timer and replace if inoperative.
Broken, loose or incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
2. MOTOR OVERLOAD PROTECTOR CYCLES REPEATEDLY
POSSIBLE CAUSETO CORRECT
Incorrect voltage.• Refer to Installation Manual (supplied with tumbler) for
electrical requirements.
Clothes load too large.• Remove part of load.
Cylinder binding.• Check cylinder for binding. Refer to Adjustment Section
in this manual for cylinder adjustment.
Inadequate wiring.• Check with local power company to ensure that wiring is
adequate.
Inadequate make-up air.• Refer to Installation Manual (supplied with tumbler) for
make-up air requirements.
Poor housekeeping.• Clean lint accumulation on and around the motor.
Broken, loose or incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
literature packet.
W002
3. MOTOR RUNS BUT CYLINDER DOES NOT TURN.
POSSIBLE CAUSETO CORRECT
Motor drive pulley loose.• Tighten drive pulley bushing screws.
Broken or loose cylinder belts.• Replace or adjust belts.
Broken or loose drive belt.• Replace or adjust belt.
Cylinder binding.• Check cylinder for binding. Refer to Adjustment Section
in this manual for proper cylinder adjustment.
4. MOTOR DOES NOT STOP
POSSIBLE CAUSETO CORRECT
Inoperative door switch or switch is out-ofadjustment.
• Test switch and replace if inoperative. Refer to
Adjustment Section in this manual for proper switch
adjustment.
Inoperative timer.• Test timer and replace if inoperative.
Incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
literature packet.
Inoperative motor contactor.• Test motor contactor and replace if inoperative.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
5. GAS BURNER DOES NOT IGNITE
POSSIBLE CAUSETO CORRECT
Improper or inadequate exhaust system.• Refer to the Installation Manual (supplied with tumbler)
for exhaust system requirements.
Drying timer not selected or inoperative.• Set drying timer or replace if inoperative.
Inoperative thermostat.• Test thermostat and replace if inoperative.
Insufficient gas supply.• Open partially closed gas shut-off valve, or correct low
gas pressure. Check manifold pressure and adjust to
pressure specified on serial plate. If pressure cannot be
obtained, have gas supplier check main pressure.
Incorrect orifices.• Tumbler is equipped for type of gas specified on serial
plate. If orifices are different from that specified on serial
plate, obtain and install proper orifices.
Inoperative igniter.• Test igniter and replace if inoperative.
Inoperative igniter control.• Test igniter control and replace if inoperative.
Inoperative gas valve coils.• Test coils and replace complete gas valve if inoperative.
Lint buildup.• Clean lint compartment after every eight-hour shift.
Check back draft damper for lint accumulation. Check
ductwork for lint build-up.
Inadequate ductwork and make-up air.• Refer to Installation Manual (supplied with tumbler) to
ensure that ductwork and make-up air openings are sized
properly.
Inoperative airflow switch.• Test switch and replace if inoperative.
Airflow switch out of adjustment.• Refer to Adjustment Section in this manual for airflow
switch adjustment.
Lint door panel not closed properly.• Open lint door panel, place lint door and panel back on
tumbler (ensuring a tight fit).
Broken, loose or incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
literature packet.
Improper fan rotation.• May be due to improper wiring resulting in low air flow.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
6. BURNER IGNITES AND GOES OUT REPEATEDLY
POSSIBLE CAUSETO CORRECT
Insufficient gas pressure.• Check gas supply and pressure. Low flame will not
maintain sensor conductivity.
Burner ports plugged.• Check burner tubes for build-up.
Improper or inadequate exhaust system or make-up
air
Inoperative high limit or cabinet limit thermostat.• Test thermostat and replace if inoperative.
Improper orifices.• Tumbler is equipped for type of gas specified on serial
• Refer to Installation Manual (supplied with tumbler) for
exhaust and make-up air requirements.
plate. If orifices are different from that specified on serial
plate, obtain and install proper orifices.
W002
7. BURNER SHUTS OFF PREMATURELY
POSSIBLE CAUSETO CORRECT
Improper or inadequate exhaust and/or make-up air
system.
• Refer to Installation Manual (supplied with tumbler) for
exhaust and make-up air requirements.
Insufficient gas supply.• Open partially closed gas shut-off valve or correct low
pressure.
Tumbler not properly equipped for type of gas used. • Tumbler is equipped for type of gas specified on serial
plate. If orifices are different from that specified on serial
plate, obtain and install proper orifices.
Improperly adjusted burner flame.• Refer to Adjustment Section in this manual for burner
flame adjustment.
Cycling off on high limit thermostat.• Refer to Paragraph 8.
Broken, loose or incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
literature packet.
Improper fan rotation.• May be due to improper wiring resulting in low air flow.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
8. BURNER REPEATEDLY CYCLES OFF ON HIGH LIMIT THERMOSTAT
POSSIBLE CAUSETO CORRECT
External exhaust system is longer than
recommended or inadequate make-up air.
• Refer to Installation Manual (supplied with tumbler) for
exhaust and make-up air requirements.
Clogged lint screen.• Remove screen and clean. Lint screen and compartment
should be cleaned after every eight hour shift.
Lint in internal tumbler ductwork.• Disassemble tumbler ductwork and clean.
Lint in external exhaust system.• Disassemble exhaust system and clean.
High limit thermostat cycling at too low a
• Replace thermostat.
temperature.
Lint door panel not closed properly.• Remove lint door panel - place lint door panel back on
tumbler (ensuring a tight fit).
Improper fan rotation.• May be due to improper wiring resulting in low air flow.
Refer to Installation Manual.
W002
9. STEAM VALVE OR BURNER DOES NOT SHUT-OFF
POSSIBLE CAUSETO CORRECT
Impurities on gas or steam valve seat, preventing
• Replace gas valve or disassemble and clean steam valve.
valve from closing.
Inoperative drying timer.• Replace timer.
Incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
10. CLOTHES DO NOT DRY
POSSIBLE CAUSETO CORRECT
Heat source inoperative.• Refer to Paragraph 17.
Too much water in articles being dried.• Remove excess water.
Clothes load too large.• Remove part of load. 120 pounds dry weight (AHAM
cotton load) is maximum load.
Improper or inadequate exhaust system.• Refer to Installation Manual (supplied with tumbler) for
exhaust requirements.
Heat source shuts off prematurely.• Refer to Paragraph 18.
Drying timer improperly set.• Set selector for higher setting.
Incorrect voltage.• Refer to Installation Manual (supplied with tumbler) for
electrical requirements.
Inadequate make-up air.• Refer to Installation Manual (supplied with tumbler) for
make-up air requirements.
Improper fan rotation.• May be due to improper wiring resulting in low air flow.
Refer to Installation Manual.
W002
11. TUMBLER OVERHEATING
POSSIBLE CAUSETO CORRECT
Gas Models: Incorrect main burner orifices.• Replace orifices.
Gas Models: Gas pressure too high.• Adjust gas pressure as specified on serial plate.
Steam Models: Steam solenoid valve stuck open.• Clean solenoid valve and replace if necessary.
Inadequate make-up air.• Refer to Installation Manual (supplied with tumbler) for
make-up air requirements.
Lint accumulation.• Remove lint.
Restricted or inadequate exhaust system.• Remove obstruction or lint build-up from exhaust
ductwork. Refer to the Installation Manual (supplied
with tumbler) for exhaust system requirements.
Inoperative thermostat.• Replace thermostat.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
12. BURNERS NOT BURNING PROPERLY - GAS MODELS
POSSIBLE CAUSETO CORRECT
Burner air shutters incorrectly adjusted.• Refer to Adjustment Section in this manual for proper
flame adjustment.
Foreign material in burners.• Disassemble burners and remove obstruction.
Gas pressure too high.• Check serial plate on back of tumbler for correct gas
pressure.
Incorrect orifices.• Tumbler is equipped for type of gas specified on serial
plate. If orifices are different from that specified on serial
plate, obtain and install proper orifices.
Restricted or blocked exhaust duct.• Disassemble and clean exhaust system.
Airflow switch not functioning properly.• Check adjustment and replace airflow switch if necessary.
Improper fan rotation.• May be due to improper wiring resulting in low air flow.
Refer to Installation Manual.
W002
13. LOADING DOOR OPENS DURING OPERATION
POSSIBLE CAUSETO CORRECT
Door strike improperly adjusted.• Refer to Adjustment Section in this manual for door strike
adjustment.
Tumbler improperly leveled.• Refer to Adjustment Section in this manual for leveling
adjustment.
14. TUMBLER RUNS BUT NO STEAM TO COILS - STEAM MODELS
POSSIBLE CAUSETO CORRECT
Shut-off valve closed.• Check all valves in supply and return lines make sure they
are open.
Blocked steam trap.• Remove trap and clean. Replace if inoperative.
Inoperative solenoid valve.• Check operation of solenoid valve.
Incorrect installation of check valve.• Check for inlet and outlet markings on check valve and
invert if necessary.
Clogged strainer.• Remove strainer and clean.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
WARNING
To reduce the risk of fire and electric shock, check with a qualified serviceperson for proper
grounding procedures. Improper connection of the equipment grounding conductor may result
in a risk of electric shock.
W002
W068R1
WARNING
To reduce the risk of fire and electric shock if electrical supply is coming from a three phase
service:
• If there is a “High Leg” or “Stinger Leg” it should be connected to L3.
19. GROUNDING INSTRUCTIONS
This tumbler must be grounded. In the event of
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing the path of least
resistance for electric current. This tumbler must be
connected to a grounded metal, permanent wiring
system or an equipment grounding conductor must be
run with the circuit conductors and connected to the
appropriate ground location.
NOTE: To ensure protection against shock, this
tumbler MUST be electrically grounded in
accordance with local codes, or, in the absence of
local codes, with the latest edition of the National
Electrical Code ANSI/NFPA No. 70. In Canada the
electrical connections are to be made in accordance
with CSA C22.1 or the latest edition of the
Canadian Electrical Code, Part I and/or local codes.
Electrical work should be done by a qualified
electrician.
WARNING
All electrical connections should be made
by a qualified electrician.
To reduce the risk of electrical shock, deenergize the electrical circuit being
connected to the tumbler before making any
electrical connections. Never attempt to
connect a live circuit.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
W002
20. ACCESS PANEL/CONTROL BOX
a. Remove four screws holding access panel to
cabinet. Refer to Figure 1.
b. Lift access panel off top edge of front panel and
pull panel forward. Refer to Figure 1.
c. Remove control box cover. Refer to Figure 2.
21. LOADING DOOR ASSEMBLY
Refer to Figure 3.
a. Open loading door.
b. While supporting door, remove upper and
lower hinge pins holding door to hinge
brackets.
c. Remove door from hinge brackets.
NOTE: Nylon washer must be in place above lower
hinge bracket when reinstalling loading door.
ACCESS PANEL
ATTACHING
SCREWS
22. LOADING DOOR HINGE BRACKETS
Refer to Figure 3.
a. Open loading door.
b. While supporting door, remove upper and
lower hinge pins holding door to hinge
brackets.
c. Remove door from hinge brackets.
d. Remove screws holding brackets to front panel.
NOTE: If both the upper and lower door hinge
brackets are removed at the same time, the door
switch bracket will fall inside the tumbler. The front
panel will have to be removed to retrieve the door
switch bracket. In order to avoid this problem,
change door hinge brackets one at a time.