How it Works
Alliance Laundry Systems
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NWT821QN3022
Troubleshooting Manual
130 pgs3.12 Mb0

Alliance Laundry Systems BWT820WN1102, BWT820QN1102, BWT820LN1102, BWT920WN1102, BWTT20WN Troubleshooting Manual

...
Commercial
H002C
Automatic
Washer
Metered and Nonmetered
Troubleshooting
www.comlaundry.com
Part No. 39201R8
December 2009
Table of
Section 1 – Safety Information ...............................................................3
Locating an Authorized Servicer...........................................................4
Contents
Section 2 – Introduction..........................................................................5
Customer Service...................................................................................5
Nameplate Location...............................................................................5
Model Identification..............................................................................6
Theory of Operation ............................................................................15
Section 3 – General Troubleshooting...................................................17
1. Clicking Noise During Operation on NEWLY Installed Units ..17
2. No Hot Water..............................................................................18
3. No Cold Water ............................................................................19
4. No Warm Water..........................................................................20
5. Water Fill Does Not Stop At Proper Level.................................21
6. Timer Does Not Advance (Models with Timer Only)................22
7. Motor Does Not Run...................................................................23
8. No Agitation................................................................................24
9. Constant Agitation ......................................................................25
10. Washer Overheats, Cycles On Motor Thermal Protector, Switch
Actuator Kicks In and Out..........................................................26
11. Slow Spin Or No Spin.................................................................27
12. Constant Spin..............................................................................28
13. Washer Stops In Cycle; Quits After A Couple Loads; Is
Intermittent..................................................................................29
14. Washer Is Locked Up Or Binding...............................................30
15. Outer Tub Does Not Empty ........................................................31
16. Excessive Vibration ....................................................................32
17. Water Leaking From Outer Tub..................................................33
18. Troubleshooting Coin Drop........................................................34
Coin Slide Operated and Non-Metered Models with the Number
“8” or “9” in the 4th Character of the Model Number ...............39
19. Error Mode..................................................................................39
20. Coin Slide Can Not Fully Insert..................................................40
21. Coin Slide Fully Inserts, Switch Does Not Activate...................41
22. Switch Is Activated Too Soon ....................................................42
23. Coin Slide Does Not Return Freely............................................43
24. No Cycle Start When the Coin Slide is Activated ......................44
25. Washer Will Not Fill (Pressure Switch Diagnostic)...................46
26. Washer Will Not Fill (Mixing Valve Diagnostic) ......................48
27. Washer Over Fills (Pressure Switch Open) ................................50
28. No Agitation – Low and High Speed..........................................52
29. Washer Will Not Spin – Low Speed...........................................54
30. Washer Will Not Spin – High Speed..........................................56
EDC Models.....................................................................................59
31. EDC Error Code Listing .............................................................59
© Copyright 2009, Alliance Laundry Systems LLC All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
39201 1
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
32. Cannot Perform Infrared Communication ..................................60
33. Coins Ignored When Entered......................................................61
34. Electronic Control Has No Visible Display................................62
35. No Fill Analysis ..........................................................................64
36. No Motor Run — Agitate Analysis ............................................66
37. No Motor Run — Spin Analysis.................................................68
38. Overflow Analysis ......................................................................70
39. Audit Switch Function Analysis.................................................72
MDC Models....................................................................................73
40. MDC Error Code Listing ............................................................73
41. No Visible Display on Control....................................................74
42. Coins Ignored When Entered......................................................76
43. Washer Will Not Fill (Pressure Switch Diagnostic)...................78
44. Washer Will Not Fill (Mixing Valve Diagnostic) ......................80
45. Washer Over Fills (Pressure Switch Open) ................................82
46. No Agitation – Low and High Speed..........................................84
47. Washer Will Not Spin – High Speed..........................................86
48. Washer Will Not Spin – Low Speed...........................................88
NetMaster Models...........................................................................91
49. NetMaster Error Code Listing.....................................................91
50. Microwand Does Not Communicate With Control ....................95
51. No Visible Display on Control....................................................96
52. Coins Ignored When Entered......................................................98
53. Washer Will Not Fill (Pressure Switch Diagnostic).................100
54. Washer Will Not Fill (Mixing Valve Diagnostic) ....................102
55. Washer Over Fills .....................................................................104
56. No Agitation – Low and High Speed........................................106
57. Washer Will Not Spin – High Speed........................................108
58. Washer Will Not Spin – Low Speed.........................................110
Section 4 – Adjustments......................................................................113
59. Leveling Legs............................................................................113
60. Pressure Switch.........................................................................114
61. Belt (Agitate and Spin) .............................................................114
62. Cleaning Non-Electronic Coin Drop.........................................114
63. Cleaning Electronic Coin Drop.................................................116
Section 5 – Motor Test Procedure......................................................119
Section 6 – Cycle Sequence Charts.....................................................121
Timer No. 28716P and 28719 Cycle Sequence ..............................121
Timer No. 31111P, 31504P and 35368P Cycle Sequence..............122
Timer No. 36986 Cycle Sequence ..................................................123
Timer No. 34601P, 34603P, 34604 and 36987 Cycle Sequence....124
Timer No. 34602P Cycle Sequence................................................125
Timer No. 200914 Cycle Sequence ................................................126
Timer No. 201066 Cycle Sequence ................................................127
Cycle Sequence For Coin Slide Operated/Non-Metered Models ...128
2 39201
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 1
• Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death.
W006R2
WARNING
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer and those maintaining the machine.
a DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
a WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
a CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
39201 3
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Safety Information
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.
W008
WARNING
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
4 39201
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 2
W363PE3A
Nameplate
Introduction
Customer Service
If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name and address of the nearest authorized parts distributor.
For technical assistance, call either of the numbers listed below:
(920) 748-3121 Ripon, Wisconsin +32 56 41 20 54 Wevelgem, Belgium
Nameplate Location
When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown.
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© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Model Identification
Information in this manual is applicable to these washers.
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
BWT820*N1102 X 2 P BWT920*N1102 X X 2 P BWTT20*N X X X 2 P HWLX21*N1102 X X X 2 S HWT011*B3073 X 1 S HWT020*A X 2 P HWT020*C X 2 P HWT020*M X 2 P HWT020*N X 2 P HWT021*A1102 X 2 S HWT021*C1102 X 2 S HWT021*M1102 X 2 S HWT021*N1102 X 2 S HWT110*A X X 1 P HWT110*C X X 1 P HWT110*M X X 1 P HWT110*N X X 1 P HWT111*A1102 X X 1 S HWT111*A3000 X X 1 S HWT111*B3069 X X 1 S HWT111*C1102 X X 1 S HWT111*C3000 X X 1 S HWT111*M1102 X X 1 S HWT111*M3000 X X 1 S HWT111*N1102 X X 1 S HWT120*A X X 2 P HWT120*C X X 2 P HWT120*M X X 2 P HWT120*N X X 2 P HWT121*A1102 X X 2 S HWT121*C1102 X X 2 S HWT121*C1123 X X 2 S HWT121*M1102 X X 2 S HWT121*M1123 X X 2 S HWT121*N1102 X X 2 S HWT1A0*N X X 2 P HWT210*A1102 X X 1 P HWT210*C1102 X X 1 P HWT210*M1102 X X 1 P HWT210*N1102 X X 1 P
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
6 39201
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
HWT211*A3000 X X 1 S HWT211*B3020 X X 1 S HWT211*C1102 X X 1 S HWT211*C3000 X X 1 S HWT211*M3000 X X 1 S HWT211*M3020 X X 1 S HWT211*N3020 X X 1 S HWT220*A1102 X X 2 P HWT220*C1102 X X 2 P HWT220*M1102 X X 2 P HWT220*M3000 X X 2 P HWT220*M3020 X X 2 P HWT221*A1102 X X 2 S HWT221*C1102 X X 2 S HWT221*M1102 X X 2 S HWT221*N1102 X X 2 S HWT221*N1127 X X 2 S HWT521*A1102 X X X 2 S HWT521*C1102 X X X 2 S HWT621*A1102 X X X 2 S HWT621*C1102 X X X 2 S HWT721*A1102 X X X 2 S HWT721*C1102 X X X 2 S HWT820*N X 2 P HWT821*N1102 X 2 S HWT910*N X X 1 P HWT911*N1102 X X 1 S HWT911*N3020 X X 1 S HWT920*N X X 2 P HWT921*N1102 X X 2 S HWT921*N1127 X X 2 S HWTB21*M1102 X X X 2 S HWTB21*N1102 X X X 2 S HWTF21*M1102 X X X 2 S HWTF21*N1102 X X X 2 S HWTR21*N1102 X X X 2 S HWTT20*N X X X 2 P HWTT21*N1102 X X X 2 S HWTV20*N X X 2 P HWTX21*M3020 X X X 2 S HWTX21*M3022 X X X 2 S HWTX21*N1102 X X X 2 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
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© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
HWTX21*N3020 X X X 2 S HWTX21*N3022 X X X 2 S HWTY20*M X X X 2 P HWTY20*N X X X 2 P HWTY21*M1102 X X X 2 S HWTY21*N1102 X X X 2 S HWTZ20*M X X X 2 P HWTZ20*N X X X 2 P HWTZ21*M1102 X X X 2 S HWTZ21*N1102 X X X 2 S JWT110*A X X 1 P JWT110*M X X 1 P JWT110*N X X 1 P JWT810*N3020 X 1 P JWT810*N3050 X 1 P JWT810*N5400 X 1 P JWT820*N X 2 P JWT820*N3050 X 2 P JWT910*N X X 1 P JWT910*N3020 X X 1 P JWT910*N3050 X X 1 P JWT910*N3069 X X 1 P JWT920*N X X 2 P JWT920*N3050 X X 2 P NWNBX2SP301NW22 X X X 2 S NWT721*A1126 X X X 2 S NWT811*N5422 X 1 S NWT821*N3022 X 2 S NWT911*N5422 X X 1 S NWT921*N3022 X X 2 S NWTF21*M1126 X X X 2 S NWTF21*N1126 X X X 2 S SWL520*N X X X 2 P SWL521*N X X X 2 S SWLB20*N X X X 2 P SWLB21*N X X X 2 S SWLF20*N X X X 2 P SWLF21*N X X X 2 S SWLT20*N X X X 2 P SWLT21*N X X X 2 S SWLY20*N X X X 2 P SWLY21*N X X X 2 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
8 39201
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
SWNBC2PP111TW02 X X X 2 P SWNSX2PP111TW02 X X 2 P SWT011*A3000 X 1 S SWT011*A3022 X 1 S SWT011*A3028 X 1 S SWT011*A3050 X 1 S SWT011*A3062 X 1 S SWT011*M3000 X 1 S SWT011*M3022 X 1 S SWT011*M3050 X 1 S SWT011*N3000 X 1 S SWT011*N3022 X 1 S SWT011*N3028 X 1 S SWT011*N3050 X 1 S SWT011*N3062 X 1 S SWT020*A X 2 P SWT020*M X 2 P SWT020*N X 2 P SWT021*A X 2 S SWT021*M X 2 S SWT021*N X 2 S SWT110*A X X 1 P SWT110*M X X 1 P SWT110*N X X 1 P SWT111*A X X 1 S SWT111*A1200 X X 1 S SWT111*A1300 X X 1 S SWT111*A3000 X X 1 S SWT111*A3022 X X 1 S SWT111*A3028 X X 1 S SWT111*A3050 X X 1 S SWT111*A5412 X X 1 S SWT111*B3069 X X 1 S SWT111*M X X 1 S SWT111*M1200 X X 1 S SWT111*M1300 X X 1 S SWT111*M3000 X X 1 S SWT111*M3022 X X 1 S SWT111*M3050 X X 1 S SWT111*M3069 X X 1 S SWT111*M5412 X X 1 S SWT111*N X X 1 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
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© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
SWT111*N3000 X X 1 S SWT111*N3022 X X 1 S SWT111*N3028 X X 1 S SWT111*N3050 X X 1 S SWT111*N3069 X X 1 S SWT111*N5412 X X 1 S SWT111*N5417 X X 1 S SWT120*A X X 1 P SWT120*M X X 1 P SWT120*N X X 1 P SWT121*A X X 2 S SWT121*A3000 X X 2 S SWT121*M X X 2 S SWT121*M3000 X X 2 S SWT121*N X X 2 S SWT210*A X X 1 P SWT210*A1124 X X 1 P SWT210*M X X 1 P SWT210*M1124 X X 1 P SWT210*N X X 1 P SWT210*N1124 X X 1 P SWT211*A1200 X X 1 S SWT211*A1300 X X 1 S SWT211*A3000 X X 1 S SWT211*A3020 X X 1 S SWT211*A3022 X X 1 S SWT211*A3062 X X 1 S SWT211*B3020 X X 1 S SWT211*M3000 X X 1 S SWT211*M3020 X X 1 S SWT211*M3022 X X 1 S SWT211*N3000 X X 1 S SWT211*N3020 X X 1 S SWT211*N3022 X X 1 S SWT211*N3050 X X 1 S SWT211*N3062 X X 1 S SWT220*A X X 2 P SWT220*M X X 2 P SWT220*M1124 X X 2 P SWT220*N X X 2 P SWT220*N1124 X X 2 P SWT221*A X X 2 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
10 39201
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
SWT221*M X X 2 S SWT221*N X X 2 S SWT2A0*N X X 2 P SWT2A0*N1124 X X 2 P SWT2B0*N1124 X X 1 P SWT320*A X X 2 P SWT320*M X X 2 P SWT321*A X X 2 S SWT321*M X X 2 S SWT420*A X X X 2 P SWT420*D X X X 2 P SWT420*M X X X 2 P SWT421*A X X X 2 S SWT421*A3000 X X X 2 S SWT421*A3022 X X X 2 S SWT421*A3028 X X X 2 S SWT421*A3050 X X X 2 S SWT421*D X X X 2 S SWT421*M X X X 2 S SWT421*M3000 X X X 2 S SWT421*M3022 X X X 2 S SWT421*M3050 X X X 2 S SWT520*A X X X 2 P SWT520*M X X X 2 P SWT520*N X X X 2 P SWT521*A X X X 2 S SWT521*A1119 X X X 2 S SWT521*M X X X 2 S SWT521*N X X X 2 S SWT620*A X X X 2 P SWT620*C X X X 2 P SWT620*D X X X 2 P SWT620*M X X X 2 P SWT621*C X X X 2 S SWT621*D X X X 2 S SWT621*D1121 X X X 2 S SWT621*M X X X 2 S SWT621*M1121 X X X 2 S SWT720*A X X X 2 P SWT720*M X X X 2 P SWT721*A X X X 2 S SWT721*M X X X 2 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
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© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
SWT811*N3000 X 1 S SWT811*N3022 X 1 S SWT811*N3050 X 1 S SWT811*N3062 X 1 S SWT820*N X 2 P SWT821*N X 2 S SWT910*N X X 1 P SWT910*N1124 X X 1 P SWT910*N3050 X X 1 P SWT911*N X X 1 S SWT911*N3000 X X 1 S SWT911*N3020 X X 1 S SWT911*N3022 X X 1 S SWT911*N3028 X X 1 S SWT911*N3050 X X 1 S SWT911*N3062 X X 1 S SWT911*N3069 X X 1 S SWT911*N5412 X X 1 S SWT920*N X X 2 P SWT920*N1124 X X 2 P SWT921*N X X 2 S SWTA21*M X X X 2 S SWTA21*M3022 X X X 2 S SWTA21*M3050 X X X 2 S SWTA21*N X X X 2 S SWTA21*N3050 X X X 2 S SWTB20*M X X X 2 P SWTB20*N X X X 2 P SWTB21*M X X X 2 S SWTB21*N X X X 2 S SWTBA0*N X X X 2 P SWTBA1*N X X X 2 S SWTC20*M X X X 2 P SWTC20*N X X X 2 P SWTC21*M X X X 2 S SWTC21*N X X X 2 S SWTF20*M X X X 2 P SWTF20*N X X X 2 P SWTF21*M X X X 2 S SWTF21*M3050 X X X 2 S SWTF21*N X X X 2 S SWTF21*N3050 X X X 2 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
12 39201
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
SWTH20*M X X X 2 P SWTH20*N X X X 2 P SWTH21*M X X X 2 S SWTH21*N X X X 2 S SWTJ21*M X X X 2 S SWTJ21*N X X X 2 S SWTT20*M X X X 2 P SWTT20*N X X X 2 P SWTT20*N99M6 X X X 2 P SWTT21*M X X X 2 S SWTT21*N X X X 2 S SWTV20*N X X 2 P SWTW20*N X X 2 P SWTW21*N X X 2 S SWTX21*M X X X 2 S SWTX21*M3000 X X X 2 S SWTX21*M3020 X X X 2 S SWTX21*M3022 X X X 2 S SWTX21*M3050 X X X 2 S SWTX21*M3069 X X X 2 S SWTX21*N X X X 2 S SWTX21*N1127 X X X 2 S SWTX21*N3000 X X X 2 S SWTX21*N3020 X X X 2 S SWTX21*N3022 X X X 2 S SWTX21*N3050 X X X 2 S SWTX21*N3069 X X X 2 S SWTY20*M X X X 2 P SWTY20*N X X X 2 P SWTY21*M X X X 2 S SWTY21*N X X X 2 S SWTZ20*M X X X 2 P SWTZ20*N X X X 2 P SWTZ21*M X X X 2 S SWTZ21*N X X X 2 S UWT011*A3022 X 1 S UWT011*A3025 X 1 S UWT011*M3022 X 1 S UWT021*A X 2 S UWT021*M X 2 S UWT021*N X 2 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
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© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Washer
Model
Non-
metered
Metered
Electronic
Control
Coin Slide
Ready
Coin
Drop
Ready
Coin
Drop
Installed
Card
Reader
Ready
Card
Reader
Installed
Motor
Speed
Wash-
tub
UWT821*N X 2 S UWT821*N1102 X 2 S
* Add Letter To Designate Color. L – Almond W – White Q – Bisque Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub
14 39201
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Theory of Operation
Mixing
Valve
Introduction
Pressure Switch
(Located
inside control
hood)
Agitator
Washtub
Transmission
Motor
Pump
Outer
Tub
W488SE3B
The cycle begins with a wash fill. The water temperature is determined by the temperature selected. While water fills the washtub, a column of air is trapped in a pressure bulb and hose. The air pressure continues to increase as the washtub fills with water until it is great enough to activate the pressure switch. The pressure switch then causes the wash fill to stop
39201 15
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
and wash agitation to begin. However, the lid must be closed for the washer to agitate or spin.
The washer uses a reversing type motor, a special drive belt and an idler assembly. The idler assembly applies tension to the outside of the drive belt.
During agitation, the motor runs in the counterclockwise direction. The spring tension on the idler pulley applies the tension required to reduce the slack on the drive belt and maintain maximum belt to motor pulley contact. This eliminates belt slippage and ensures an efficient wash action, even with extra large loads.
The belt drives the transmission drive pulley in the counterclockwise direction. The pulley drives the helix which is splined to the input shaft of the transmission. This causes the input shaft to turn inside of a roller clutch which is pressed into the transmission cover. This roller clutch acts as a bearing in the counterclockwise direction allowing the transmission gears to operate. The transmission’s rack and pinion gear design produces a 210 degree agitation stroke at the output shaft of the transmission which drives the agitator. The brake assembly remains locked during the agitation mode since no pressure is applied to it by the transmission drive pulley.
After the wash agitation is completed, the timer advances into the first spin. During spin, the motor reverses turning in the clockwise direction to spin the water out of the washtub. The combination of water, washtub and load weight cause the drive belt tension on the idler side of the belt to overtake the idler spring pressure allowing the belt to become slack on the opposite side. This reduces the belt to pulley contact and allows slipping between the belt and pulley.
As water is removed by the pump and the momentum of the washtub increases, the idler spring tension gradually overcomes the belt tension removing the belt slack. This eventually increases the belt to pulley contact until maximum spin speed is achieved.
The drive pulley turns clockwise riding up the ramps of the helix, exerting pressure on the brake and forcing it to release from brake pads. The helix drives the input shaft of the transmission, and when the input shaft turns in the clockwise direction the roller clutch locks onto the shaft causing the entire transmission assembly to turn. None of the gears in the transmission are operating at this time. The hub of the washtub is splined to the transmission tube and rotates with the transmission assembly. The centrifugal force created by the spinning washtub causes water to be extracted from the clothes.
Water is introduced during the first spin to “SPRAY” the garments and remove suds from them. The initial spin is followed by rinse agitation to rinse away any detergent residue. The washer fills and then agitates like the wash portion of the cycle. Following rinse agitation, a final spin extracts the rinse water from the clothes preparing them for the dryer.
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Section 3
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
General Troubleshooting
IMPORTANT: Refer to appropriate model wiring diagram for aid in testing washer components.
1. Clicking Noise During Operation on NEWLY Installed Units
If a clicking noise is heard when first starting up a new topload washer, the noise is related to the belt taking a temporary “set” around the idler pulley. The set causes a slight bump in the belt which in turn causes the idler lever to tap the motor bracket making the clicking noise. THE BELT DOES NOT NEED TO BE REPLACED.
To correct this condition please perform the following break-in procedure:
1. After installing the unit start a fill cycle to make sure the seals have been lubricated.
2. Stop the fill cycle and place the unit into a spin cycle.
3. Run the cycle for several minutes until the belt has warmed up. This will remove the “set.”
4. Normal use will keep the belt from resetting.
5. For extended periods of non-use (three to four weeks), this procedure might need to be repeated.
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General Troubleshooting
There is no hot water.
Is the water
supply faucet
closed?
Open faucet.
Yes
Is the water
supply cold?
No
Check water heater.
Yes
Is the hot water
fill hose kinked?
Straighten or
replace hose.
No
Yes
Is the mixing valve
screen or screen in
outer end of fill hose
nearest water supply
faucet clogged?
No
Disconnect hot fill hose and clean or replace screen.
Yes
Is hot water
mixing valve
solenoid
inoperative?
No
Test solenoid and replace if necessary.
Is timer/control inoperative?
Test timer/control and replace if inoperative.
Yes
No
Is temperature
switch (if
present)
inoperative?
Test switch (if present) and replace if inoperative.
Yes
No
Is pressure
switch
inoperative?
Test switch and replace if inoperative.
Yes
No
Is pressure
hose
clogged?
Remove and clean or replace hose.
Yes
No
Is there
broken, loose
or incorrect
wiring?
Refer to appropriate wiring diagram.
Yes
No
TLW326S
Yes
2. No Hot Water
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3. No Cold Water
There is no cold water.
Is the water
supply faucet
closed?
Open faucet.
Yes
Is the cold
water fill hose
kinked?
Straighten or
replace hose.
Yes
Is the mixing valve
screen or screen in
outer end of fill hose
nearest water supply
faucet clogged?
No
Disconnect cold fill hose and clean or replace screen.
Yes
Is cold water mixing valve
solenoid
inoperative?
No
Test solenoid and replace if necessary.
Yes
Is timer/control inoperative?
Test timer/control and replace if inoperative.
Yes
Is temperature
switch (if present)
inoperative?
Test switch (if present) and replace if inoperative.
Yes
No
Is pressure
switch
inoperative?
Test switch and replace if inoperative.
Yes
No
Is pressure
hose
clogged?
Remove and clean or replace hose.
Yes
No
Is there
broken, loose
or incorrect
wiring?
Refer to appropriate wiring diagram.
Yes
No
TLW373S
No
No
General Troubleshooting
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General Troubleshooting
There is no warm water.
Is there no hot water?
Refer to
No Hot
Water paragraph
.
Yes
Is there no
cold water?
No
Refer to
No Cold
Water paragraph
.
Yes
TLW362S
4. No Warm Water
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5. Water Fill Does Not Stop At Proper Level
Water fill does not stop at proper level.
Is pressure
switch
inoperative?
Test switch and replace if inoperative.
Yes
Is mixing
valve
inoperative?
Test valve and replace if inoperative.
Yes
Was there a siphoning
action started in washer
causing water to be
siphoned from washer
during cycle due to end
of drain hose being
lower than cabinet top of
washer?
Install 562P3 Siphon Break Kit.
TLW329S
Yes
Is there water in
pressure
hose?
Blow air through hose to remove water.
Yes
Is there broken,
loose,
shorted or
incorrect
wiring?
Refer to appropriate wiring diagram.
No
Yes
Is there an
air leak in
pressure
hose?
Replace hose.
Yes
No
Does drain hose fit tight in standpipe
or drain?
Provide an air gap around drain hose and drain receptacle.
No
No
No
Yes
No
General Troubleshooting
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General Troubleshooting
Timer does not advance.
Is pause part
of normal
operation?
Timer is designed to pause during fill periods and when going from agitate to spin. Allow completion of those steps. Refer to diagram for information on time required.
Yes
Is timer
inoperative?
Test timer and replace if inoperative.
Yes
Is lid
open?
No
Close lid. Lid MUST be closed any time the washer is set to fill, agitate or spin.
Yes
Washer
will not fill?
Timer pauses until pressure switch is satisfied.
TLW330S
No
Has washer
drive motor
over loaded
and motor
thermal
overload
been tripped?
Timer is designed to stop under these conditions. Motor thermal proctor reset time may vary depending upon the reason for the washer overload, however, it should reset within 15 minutes. Check to ensure that washer was not overloaded with clothes.
Yes
Is circuit
breaker to
washer
tripped,
disconnecting
power to washer?
Reset circuit breaker.
No
Yes
Timer is designed to pause when going from spin into rinse to allow the washtub to stop spinning before filling. Make sure timer has advanced into fill portion of rinse cycle.
No
Yes
Is timer
motor lead
wire off timer
terminal?
Refer to appropriate wiring diagram and reattach wire.
No
Yes
Is there
broken, loose
or incorrect
wiring?
No
Refer to appropriate wiring diagram.
Yes
No
Washer
will not fill?
No
Yes
6. Timer Does Not Advance (Models with Timer Only)
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7. Motor Does Not Run
Motor does not run.
Is electrical
power off, fuse
blown or power
cord not
plugged in?
Check laundry room for blown or loose fuse(s) or open circuit breakers. (Washer itself does not have an electrical fuse.)
Yes
Is lid open or
lid switch
inoperative?
Close lid or test switch and replace if inoperative.
Yes
Is
timer/control
improperly
set?
No
Reset timer/control or try another cycle.
Yes
Are motor
starting
functions
inoperative; no
start or motor
hums only?
Refer to
Motor
Test Procedure
section to check start switch and start windings.
TLW398S
No
Is timer/control inoperative?
Test timer/control and replace if inoperative.
Yes
Is there broken,
loose or
incorrect
wiring?
Refer to appropriate wiring diagram.
Yes
Refer to appropriate wiring diagram for correct wiring.
Yes
Is motor dead,
won't run?
Refer to
Motor
Test Procedure
section to check switch and windings.
Yes
Is there a bind in
upper or lower
motor bearing?
Remove belt and determine if motor shaft will spin. Replace motor if shaft is locked up.
Yes
Is power
cord
miswired?
No
Yes
Has motor
overload protector
cycled?
Wait two or three minutes for overload protector to reset. If protector cycles repeatedly, refer to
Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In and Out
paragraph.
No
Yes
No
No
No
No
No
General Troubleshooting
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General Troubleshooting
No agitation.
Is
timer/control
inoperative?
Test timer/control and replace if inoperative.
Yes
Is action
switch (fabric
selector), if
present,
inoperative?
Test switch and replace if inoperative.
Yes
Motor
won't run?
No
Refer to
Motor
Test Procedure
section to check switch and windings.
Yes
Is pressure
switch
inoperative?
Test switch and replace if inoperative.
TLW399S
No
Has drive
motor overload protector
cycled?
Refer to
Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In and Out
paragraph.
Yes
Is there a
bind in pump?
Replace pump.
No
Yes
Close lid or test switch and replace if inoperative.
No
Yes
Is there
broken, loose
or incorrect
wiring?
Refer to appropriate wiring diagram.
No
Yes
Is motor pulley
roll pin sheared
(through Serial
No. 001113645)?
Remove drive motor and replace roll pin and any other damaged parts.
Yes
Is lid open
or lid switch
inoperative?
No
Yes
Is transmission
assembly
inoperative?
Replace transmission assembly.
No
Yes
No
Is drive
belt
broken?
Replace belt.
No
Yes
No
8. No Agitation
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9. Constant Agitation
Constant agitation.
Is timer/control inoperative?
Test timer/control and replace if inoperative.
Yes
Is there
shorted or
incorrect
wiring?
No
Refer to appropriate wiring diagram.
Yes
TLW333S
Is transmission
assembly
inoperative?
Repair or replace transmission assembly.
No
Yes
General Troubleshooting
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General Troubleshooting
Washer overheats, cycles on motor thermal protector, switch actuator kicks in and out.
Is belt tacky,
not allowing proper slip?
Check belt and replace if defective.
Yes
Is belt tension
too great, not
allowing
proper slip?
Make sure idler spring is properly connected.
Yes
Is
timer/control
inoperative?
No
Test timer/control and replace if inoperative.
Yes
Are motor
switch
functions
inoperative?
Refer to
Motor
Test Procedure
section to check switch functions.
TLW334S
No
Are brake
pads or
brake
assembly
binding?
Free binding pads, or replace pads and brake assembly.
Yes
Have
bearings,
transmission
or motor
locked up and
will not turn?
Check that all these components are able to move freely. Correct binding component.
No
Yes
Contact local utility company, or have a qualified electrician check power supply.
No
Yes
Is there a bind
in water pump?
Replace pump.
Yes
Is voltage
incorrect?
No
Yes
No
No
10. Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In and Out
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11.Slow Spin Or No Spin
Slow spin or no spin.
Is
timer/control
inoperative?
Test timer/control and replace if inoperative.
Yes
Motor
won't run?
Refer to
Motor
Test Procedure
section to check switch and windings.
Yes
Is there no
clearance
between brake pads and discs?
Replace pads and brake assembly.
TLW400S
Has drive
motor
overload
protector
cycled?
Wait two or three minutes for overload protector to reset. If protector cycles repeatedly, refer to
Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator Kicks In and Out
paragraph.
Yes
Is there a
bind in pump?
Replace pump.
Yes
Close lid or test switch and replace if inoperative.
Yes
Is there
broken, loose
or incorrect
wiring?
Refer to appropriate wiring diagram.
Yes
Is lid open
or lid switch
inoperative?
Yes
Is transmission
assembly
inoperative?
Repair or replace transmission assembly.
Yes
Is drive
belt
broken or
worn?
Replace belt.
Yes
No
No
No
No
No
No
No
Is motor pulley
roll pin sheared
(through Serial
No. 001113645)?
Remove drive motor and replace roll pin and any other damaged parts.
No
Yes
No
General Troubleshooting
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General Troubleshooting
Constant spin.
Is timer/control inoperative?
Test timer/control and replace if inoperative.
Yes
Is there
shorted or
incorrect
wiring?
Refer to appropriate wiring diagram.
Yes
TLW336S
Is there
excessive wear
on brake pads
or missing
brake pads?
Replace brake pads and brake assembly.
Yes
Washtub does
not stop spinning
within seven
seconds after lid
is opened.
Replace brake pads and brake assembly.
No
No
No
Yes
12. Constant Spin
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