(If this machine changes ownership, this manual must accompany machine.)
C872I
Part No. F232151R2
April 2002
WARNING
Failure to install, maintain, and/or operate
this machine according to the
manufacturer’s instructions may result in
conditions which can produce bodily
injury and/or property damage.
W030
NOTE: The WARNING and IMPORTANT
instructions appearing in this manual are not meant
to cover all possible conditions and situations that
may occur. It must be understood that common
sense, caution and carefulness are factors which
cannot be built into these washer-extractors. These
factors MUST BE supplied by the person(s)
installing, maintaining or operating the washerextractor.
Always contact the distributor, service agent or the
manufacturer about any problems or conditions you do
not understand.
NetMaster on the washer-extractor is an advanced,
programmable computer that lets the owner control
most machine features by pressing a sequence of
SELECT CYCLE and SELECT WASH TEMP pads.
Refer to Figure 1.
NetMaster allows the owner to program custom
cycles, set vend prices, retrieve audit information,
program and run diagnostic cycles, and program
special vend features. Washer-extractors shipped from
the factory have a default cycle and wash temperature
setting of PERM PRESS, WARM built in. However,
the owner can change the default cycle, or any cycle,
as needs permit.
IMPORTANT: In the event of a power failure,
NetMaster will not have to be reprogrammed. It is
designed with a memory system that will remember
how it was programmed (for a minimum of six
years) until the electrical power is restored.
IMPORTANT: It is extremely important that the
washer-extractor has a positive ground and that all
mechanical and electrical connections to NetMaster
are made before applying power to or operating the
washer-extractor.
Glossary of Terms
The following are a few terms and abbreviations to
learn. These are referred to throughout the instructions.
Power Failure Recovery
If a cycle is in progress and the power fails, cycle
status is saved in memory (for a minimum of six years)
without power being applied.
If power resumes within one minute and 30 seconds,
the previously active cycle will continue without
having to press START.
If the control was in a fill cycle step and if the preprogrammed pressure switch is not satisfied, the
control will start the Fill/Tumble step from the
beginning.
If the control was in an intermediate extract step, the
rest of the extract step is lost and the control will
resume in the next cycle step. However, if in the
intermediate extract step prior to the final extract or in
the final extract, the control will resume the cycle from
the beginning of the previous Drain/Tumble step.
The owner may program a special feature called Power
Fail Reset which sets a maximum power failure
duration. To program this feature, refer to
Programming NetMaster in the Enhanced
Programming Guide, available at extra cost.
If power resumes anytime after one minute and
30 seconds and less than or equal to the time
programmed by the owner for the Power Fail Reset, or
if the Power Fail Reset feature is disabled, the control
will enter into the Start Mode at the beginning of the
cycle step where the power failed.
VFD - Vacuum Fluorescent Display.
This term refers to the window area of the
control that displays words and values.
LED - Light Emitting Diode.
This term refers to the lights on the keypads
and status words of the control.
If power resumes anytime after the time programmed
by the owner, the control will revert to the Ready
Mode.
For more information, refer to Power Fail Recovery.
7
Preliminary Information
ON
Communications
NetMaster may be programmed manually, by
Micro-Wand IIIE, by the Card Reader or by the
Network.
ON
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MICRO-WAND IIIE
Infra-red Communications (Optional)
The Micro-Wand allows the owner to program and
retrieve information from NetMaster without touching
the keypad. The Micro-Wand greatly expands
the programming options available to the
owner. However, the Micro-Wand is not
required to program and operate the
washer-extractor. The operation of the
Micro-Wand and the advanced features
available are covered separately in the Micro-Wand
IIIE instruction manual.
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ON
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Smart Card Reader Communications
The control will accept communication with a Card
Reader in order to perform vending transactions when
a card is inserted to pay for cycles. The card reader can
also allow the owner to program and collect audit
information.
For detailed information on the Smart Card Reader
Communications, refer to the Smart Card setup
module in the NetMaster Smart Card Suite software
package.
Network Communications
The control will also accept communication with a
Network Interface Board which allows the control to
be linked to a personal computer. This network link
allows an owner to program, collect data, and run
diagnostics on any machine.
For detailed information on Network Communications,
refer to the Network instruction manual.
SELECT CYCLE pads are used to select the specific
washer-extractor cycle. These pads include
NORMAL, PERM PRESS, DELICATES and
SPECIAL WASH. These pads allow the user to select
a cycle other than the default cycle (PERM PRESS).
The SELECT CYCLE keypads are not active after the
first fill cycle of the washer-extractor. The selected
cycle is indicated by the light (LED) on the pad.
Pressing the START pad will confirm the selection and
the cycle will begin. When the Smart Card is used, the
START pad flashes. Pressing the START pad will start
the cycle and deduct the vend price from the card.
3
2
Select Wash Temp Pads
(Refer to Figure 1)
SELECT WASH TEMP pads are used to select the
temperature of the water used for the wash fill/tumble.
These pads include HOT, WARM and COLD. These
pads allow the user to select a water temperature other
than the default setting (WARM). The SELECT
WASH TEMP pads are active only during the first fill/
tumble cycle of the washer. The selected temperature
is indicated by the light (LED) on the pad.
Both the SELECT WASH TEMP pads and the SELECT
CYCLE pads are used in various combinations for
programming cycles, retrieving audit information,
running diagnostic tests and other hidden operations.
These instructions cover the basic manual
programming and data retrieval options.
LIGHT EMITTING DIODES (LEDs) are used to
indicate the chosen cycle, wash temperature, cycle
status and door lock information. Refer below for
information on each LED.
CYCLE LED (NORMAL, PERM PRESS,
DELICATES or SPECIAL WASH)
CYCLE LED will remain lit the entire cycle.
WASH TEMP LED (HOT, WARM or COLD)
WASH TEMP LED will remain on until the end of the
cycle or will change to a rinse temperature if programmed
to do so.
WASH LED
WASH LED is lit at the beginning of a PreWash and
Wash cycle and will remain lit until the wash cycle is
complete.
RINSE LED
RINSE LED is lit at the beginning of the Rinse or
Extra Rinse cycle and will remain lit until the cycle is
complete.
SPIN LED
SPIN LED is lit for all Spin cycles.
CLEAN FILTER (VFD Models Only)
CLEAN FILTER LED is lit when the air filter needs to
be cleaned.
ADD BLEACH
ADD BLEACH LED flashes, if programmed, when
bleach can be added.
INSERT COINS/CARD LED
INSERT COINS/CARD LED prompts the user for
coins or a card to satisfy the vend price. Four digits
and decimal point show the vend price remaining to be
satisfied. The vend price displayed will decrease with
each coin inserted. If a new wash temp is selected
during the first fill of the wash cycle and it requires
additional vend, the INSERT COINS/CARD light will
flash one (1) second on and one (1) second off, and the
display will show the vend price remaining to be
satisfied.
REMOVE CARD LED (Card Models Only)
REMOVE CARD LED flashes one (1) second on and
one (1) second off after the START pad has been
pressed and the vend has been deducted from the card.
It will also flash when a card is inserted and no vend
amount is required.
CLOSE DOOR
CLOSE DOOR LED flashes one (1) second on and
one (1) second off when the control is in the Start
Mode and the door is open. It also flashes in the Ready
Mode with the door open and a card has been inserted.
Whenever the CLOSE DOOR LED flashes, the
START LED is off.
Four 7-Segment Digits
The 7-SEGMENT DIGITS are used to display the
time remaining in a cycle, vend price, error messages
and descriptive codes. When displaying the time
remaining, the colon will flash, and when displaying
the vend price the decimal point may be lit. During
diagnostic testing or manual programming of the
control, these digits will display descriptive codes and
values (as described in Entering the Manual Mode).
When power is applied to the washer, the control will
display INSERT COINS/CARD, the decimal point
and the vend price. The INSERT COINS/CARD light
will remain lit until the vend price has been satisfied.
The default cycle setting is PERM PRESS, the default
wash water fill temperature is WARM and the default
rinse water temperature is COLD. The LEDs will be lit
on PERM PRESS and WARM at the start of the cycle.
Refer to Figure 2. These default settings are owner
programmable. Refer to Programming NetMaster.
Ready Mode
When a cycle is complete, the control will display “:00”
until the washer-extractor door is opened, a key is pressed
or a coin/card is entered. When one of these three options
occurs, the display will revert back to the Ready Mode.
Refer to Figure 2.
Cycle Sequence
Upon the start of a cycle, NetMaster will display the
total cycle time. The appropriate LEDs will light while
the machine passes through different cycle steps. Any
coin entered after the first fill/tumble cycle will be
added to the total coin counter, but the user will not be
able to change cycles or water temperature.
Closing Washer-Extractor Door
If the door is not closed when the START pad is
pressed, “door” will be displayed until the door is
closed. Once door is closed, the START pad must be
pressed again to lock door and start the cycle. If the door
does not lock within 15 seconds of being closed, “E:dL”
will be displayed indicating a door lock error and the
machine will shut off.
C872I
Figure 2
To start the cycle, the user must press the START
keypad after the vend price has been satisfied.
The user will be able to select a different cycle or wash
water temperature by pressing a cycle pad when the
machine is in the Ready Mode or in the first fill cycle.
If not enough vend is entered to satisfy the vend price,
the control will display the remaining vend price needed
to start the cycle. If the first fill was interrupted to
change the temperature (which requires more money),
and the vend price is not satisfied within one minute,
the washer control will go back to the first selection
and the cycle will restart. After the first fill, all key
presses will be ignored, allowing the washer to go
through the complete cycle.
There are four options when a signal can be used during
the washer-extractor operation. These four options are
listed below:
1. End of Cycle Signal
By default, this signal is turned off. If turned on, the
signal sounds for three (3) seconds at the end of a
cycle.
2. Signal On Keypad Depression
By default, this signal is turned on and sounds for
a quarter of a second each time a keypad is pressed.
3. Signal On Coin Input/Card Insertion
By default, this signal is turned on and will sound
for a quarter of a second each time a coin or card
is entered.
4. Signal for Card Removal (Card Models Only)
By default, this signal is turned on and will sound
one second on and one second off when the
REMOVE CARD LED is flashing.
NOTE: Refer to Programming NetMaster to program
signal options.
Changing Cycles
Cycles and wash temperatures can be changed anytime
during the first fill/tumble cycle. After the first fill/
tumble cycle, all key presses are ignored.
Selecting a higher priced wash temperature will stop the
first fill/tumble cycle, and INSERT COINS/CARD will
flash one (1) second on and one (1) second off until the
vend price has been satisfied. After the vend price has
been satisfied, the cycle will restart with the new wash
temperature. If the vend price is not satisfied within one
minute, the control will go back to the previously set
wash temperature.
NetMaster allows the washer-extractor owner to
program the control with the use of the keypad. Audit,
diagnostic, cycle and vend information may be
programmed and retrieved by pressing combinations
of the Select Cycle and Select Wash Temp pads.
For details on programming cycle and vend information,
refer to Programming NetMaster.
Collecting Audit Information
The control will store audit information in its memory
that can be retrieved by pressing various combinations
of Select Cycle and Select Wash Temp pads. NetMaster
will record coins entered, total wash cycles and total
start pulses.
For more information on the audit features, refer to
Collecting Audit Information.
NOTE: Additional audit information is retrievable
with the Micro-Wand IIIE, the Card Reader or the
Network. Refer to the appropriate instruction
manual.
Testing Machine and NetMaster
Functions
Special programmable diagnostic features built into
NetMaster allow the owner to run specific diagnostic
tests. By opening and closing the service door and then
pressing various sequences of Select Cycle and Select
Wash Temp pads, the owner may perform the
following tests:
●Control Software Version Number
●Heater on Test
●Access Panel Opening Test
●Coin Vault Opening Test
●Coin Drop #1 Input Test
●Coin Drop #2 Input Test
●Door Switch Input Test
●Door Lock Switch Input Test
●Show Fill Time Test
●Show Drain Time Test
●Temperature Sensor Display Test
●Start Pulse Test
●Pressure Switches Opening Test
●Configuration #1 Display Test
●Configuration #2 Display Test
●Configuration #3 Display Test
●VFD Balance Input Test
●VFD Filter Input Test
●Water Purge
For detailed information on running diagnostic tests,
refer to Testing Machine and NetMaster Functions.
Sales Floor Feature
NetMaster washer-extractor has a built-in sales floor
routine used to display all LED lights and the four
digits with the colon and decimal point. This function
is designed to show potential customers the high-tech
features of NetMaster.
For detailed information, refer to Sales Floor Feature.
Rapid Advance Feature
This feature allows the user to quickly advance
through active cycles or advance into a cycle from the
Ready Mode. This feature is useful when tests must be
performed immediately on a washer-extractor
currently in an active cycle. In this case, the user can
quickly advance through the cycles to the Ready
Mode. At this point, the user can perform the required
tests and then return the washer-extractor to the point
it was interrupted.
For detailed information, refer to Rapid Advance Fea tu re .
Clearing the NetMaster Vend Feature
This feature allows the user to return NetMaster back
to the Ready Mode if coins or a card have been entered
but the full vend price has not yet been satisfied. Refer
to Figure 2.
For more information, refer to Clear Vend Feature.
Communications Mode
This feature allows the washer-extractor control to
communicate with the Micro-Wand IIIE, the Card
Reader or the Network. This allows the washerextractor control to be programmed and have its data
read without using the keypad.
For more detailed information, refer to
Communications Mode.
Dual Coin Drop
The control will accept pulses from a single or dual
coin drop to satisfy vend price. Each coin drop will
have the ability to start or run a cycle.
The control will accept pulses from a central card
reader system. The machine can be programmed to
receive a single start pulse or multiple start pulses, or
the Start Pulse Option can be turned off. The Start
Pulse Mode allows the machine to go from the Ready
Mode to the Start mode after a single pulse or multiple
pulses are received. For details on programming Start
Pulse Operation, refer to Programming NetMaster in
the Enhanced Programming Guide, available at extra
cost.
Access Panel and Coin Vault
Openings
The control will capture the times and dates of the
openings of the Coin Vault and the Access Panel. The
information is saved in memory. An open access panel
combined with various keypad presses allows the
control to enter manual modes of operation if the
Break-In Alarm is not on. These modes include Manual
Programming, Audit Collection and Diagnostics.
Break-In Alarm
This feature allows the owner to program the machine
to signal an alarm if the access panel or coin vault is
opened without disabling the alarm first. The date and
time of the break-in is recorded.
Lucky Cycle
This feature allows the owner to program the machine
to provide a free vend cycle to customers after a
certain number of cycles have occurred.
For details on programming the Lucky Cycle Option,
refer to Programming NetMaster.
Site Code Pricing
This feature allows owners to program the control to
accept site codes for special vending that are specific
to select groups or individuals when using cards.
For details on programming the site code options, refer
to Programming NetMaster in the Enhanced
Programming Guide, available at extra cost.
Special Cycle
This feature allows the owner to offer extra features to
customers for an added vend price. Features available
include extra wash time, extra Rinse Extra time, warm
water (used in the rinse final fill step) and Very High
Speed Final Extract (on VFD models).
For details on programming the Special Cycle option,
refer to Programming NetMaster in the Enhanced
Programming Guide, available at extra cost.
Auto-Flush Feature
Special Vend
This feature allows the owner to program the control
to allow programmable vend prices for specific hours
and dates.
For details on programming Special Vend, refer to
Programming NetMaster.
This feature, if enabled, allows the control to be set to
automatically flush the dispenser compartments at
predetermined intervals and times. The control will
flush the dispenser compartments with hot water for a
pre-programmed number of seconds or until a low
water level is reached.
To manually program NetMaster, the access panel
must be opened. Opening and closing the access panel
trips a switch which allows access to various
programming options. Once opened, the access panel
may either be left open, and then closed after
programming, or it may be closed immediately.
NOTE: If the Break-In Alarm option is enabled, it
must be disabled before opening the access panel.
For more information on using the Break-In
Alarm, refer to the Micro-Wand IIIE or Network
Instruction Manual.
1
The access panel is located on the top of the washerextractor. Refer to Fig ure 3.
After opening, or opening and closing the access
panel, the operator has 4.25 minutes to begin
programming. If the appropriate SELECT PADS have
not been pressed in that time, the control will not accept
operator programming. Should this happen, opening and
closing the access panel will once again trip the switch
which allows access to the programming options.
For programming, testing and retrieving information
from NetMaster, it is often necessary to enter the
Manual Mode by following the four simple steps below.
How to Enter the Manual Mode
1. Be sure the washer-extractor is in the Ready
Mode before continuing to step 2. Refer to
Figure 2. If the washer-extractor is in an active
cycle, rapid advance through the cycle. Refer to
Rapid Advance Feature. If coins have been
entered, refer to Clear Vend Feature.
2. Open the access panel. Refer to Opening the Access Panel.
3. While pressing and holding the NORMAL
keypad with one hand, press the HOT keypad
with the other hand.
4. The VFD display will show “rAPd”. Refer to
Figure 4.
Manual Mode is broken into two groups: Manual
Programming and Manual Rapid Advance/Diagnostics.
Manual Programming can only be turned ON or OFF
with the Micro-Wand IIIE, the Smart Card Reader or
the Network. Refer to the appropriate instruction
manual. Manual Rapid Advance/Diagnostics can be
turned ON and OFF using the Micro-Wand IIIE, by
manual programming (refer to option 81 in Programming NetMaster), with the Smart Card
Reader, or with the Network.
By default, both groups are turned ON.
The manual features available in each group are as
follows (the menu displayed on the VFD in this mode
is in parentheses).
Manual Programming
Manual Programming (PrOg)
Manual Read Audit (AudT)
Manual Reset (rSET)
Rapid Advance/Diagnostics
Rapid Advance (rAPd)
Figure 4
5. Press the DELICATES (+) or the COLD (-)
keypad to scroll through the options until the
desired option appears in the VFD.
6. Press the START (enter) keypad.
B30R
Show Mode (SHOW)
Diagnostic Tests (dIAg)
If a group is turned OFF, the feature menu will still
appear, but the features in the group cannot be entered.
NOTE: If no feature is chosen, the washerextractor will return to the Ready Mode after
approximately four minutes.
This feature allows the owner to program cycle
information, standard vend pricing, special vends and
other features by using the keypads. The control must
have the Manual Programming Mode enabled, which
is the factory default. This mode can only be turned
OFF and ON by using the Micro-Wand IIIE, the Smart
Card Reader or the Network. Refer to this section when
programming NetMaster.
This section offers a detailed description of basic options
available to program. Additional options can be found
in the Enhanced Programming Guide, available at
extra cost.
Each description includes instructions on when and
why the option might be used and, more importantly,
how to program the option.
For more advanced users, refer to Table 1 for a quick
reference list of the options available through the
programming mode.
NOTE: The three numbers in the Option column of
Table 1 are what will be shown in the VFD display
when that option is selected.
This option allows the owner to program when the
signal will sound.
There are four occasions when a signal may sound
during the washer operation. These four occasions are
listed below:
C821I
1. End of Cycle Signal
By default, the signal is turned off. If turned on,
the signal will sound for three seconds at the end
of a cycle.
2. Keypad Depression Signal
By default, this signal is turned on and will sound
for a quarter of a second. This signal will sound
each time a keypad is pressed.
3. Coin Input/Card Insertion Signal
By default, this signal is turned on and will sound
for a quarter of a second each time a coin or card
is entered.
4. Remove Card Signal (Card Models Only)
By default, this signal is turned on and will sound
one (1) second on and one (1) second off when
the REMOVE CARD LED is flashing and the
transaction is complete.
How to Program the Audio Signal
1. Control must be in Manual Mode. Refer to
Entering the Manual Mode.
2. Press the DELICATES (+) or the COLD (-)
keypad until “PrOg” appears in the VFD. Press
the START (enter) keypad.
Figure 6
4. Locate the desired number in the first column of
Table 2 on the following page.
5. Press the DELICATES (+) or the COLD (-)
keypad to increase or decrease the current
number until correct. Refer to Figure 7.
1
32
1Press this pad (+) to scroll forward or increase a value
2Press this pad (enter) to choose a selected value or
option
3Press this pad (-) to scroll back or decrease a value
neednew#2
B029R
Figure 5
3. “+001” will appear in the VFD. Press the START
(enter) keypad. A number will appear in the
VFD. This number corresponds to the current
Audio Signal Programming Value. Refer to
Figure 6.
Example: An owner might wish to have the signal
sound only when a keypad is pressed. Entering the
number “1” in step 5 would turn off all the options
except KEYPAD. In this instance, the signal would
sound only when a keypad is pressed.
C762I
6. Press the START (enter) keypad when the correct
number appears in the VFD. The next option,
“+002”, will appear in the VFD.
NOTE: To program “+002” (Regular Hot Wash
Vend Price), refer to option 2. To program other
options, refer to the appropriate section.
F232151
Programming NetMaster
How to Exit Programming Feature
1. Be sure the control shows a programmable
option, not a value.
2. While pressing and holding the NORMAL
keypad with one hand, press the PERM PRESS
keypad with the other hand. The control will
revert back to the Ready Mode. Refer to
Figure 2.
How to Read Table 2
To determine the correct number required to program
the Audio Signal, use the following table. The Signal
Value column contains the number required in step 5.
The other columns correspond to individual options.
Each column of options contains a unique combination
of the words ON and OFF that indicates if that
column’s option is turned on or off when the Signal
Value is entered. Select the desired combination of
options and enter the number found in the Signal Value
column.
This option allows the owner to set the vend price for a
hot wash for all Regular Wash cycles (Normal,
Permanent Press and Delicates). This vend price will
be displayed in the VFD when HOT is selected.
How to Program the Regular Hot Wash
Vend Price
1. Control must be in Manual Mode. Refer to
Entering the Manual Mode.
2. Press the DELICATES (+) or the COLD (-)
keypad until “PrOg” appears in the VFD. Press
the START (enter) keypad and “+001” will
appear in the VFD.
4. When “+002” appears in the VFD, press the
START (enter) keypad. There are five digits in
the Regular Hot Wash Vend Price. The fifth digit
will appear in the VFD and will flash one second
on, one second off. Refer to Figure 10.
C826I
Figure 10
5. Press the DELICATES (+) or the COLD (-)
keypad to increase or decrease the value of the
fifth digit. Refer to Figure 11.
NOTE: The vend price can be set from 1 to 65,535.
1
C762I
Figure 8
3. Press the DELICATES (+) or the COLD (-) keypad
to scroll through the programmable options until
“+002” appears in the VFD. Refer to Figure 9.
C764I
Figure 9
32
1Press this pad (+) to scroll forward or increase a value
2Press this pad (enter) to choose a selected value or
option
3Press this pad (-) to scroll back or decrease a value
6. Press the START (enter) keypad to enter the fifth
digit and display remaining four digits. The
active digit will flash one second on and one
second off. Refer to Figure 12.
C827I
Figure 12
7. Press the DELICATES (+) or the COLD (-)
keypad to increase or decrease the value of the
active digit and the START (enter) keypad to
enter the value of the digit and advance to the
next digit.
8. Press the START (enter) keypad with the last
active digit. The next option, “+003”, will appear
in the VFD.
How to Exit Programming Feature
1. Be sure the control shows a programmable option,
not a value.
2. While pressing and holding the NORMAL
keypad with one hand, press the PERM PRESS
keypad with the other hand. The control will
revert back to the Ready Mode. Refer to
Figure 2.
NOTE: To program “+003” (R eg u l a r Wa r m Was h
Vend Price), refer to option 3. To program other
options, refer to the appropriate section.
This option allows the owner to set the vend price for a
warm wash for all Regular Wash cycles (Normal,
Permanent Press and Delicates). This vend price will
be displayed in the VFD when WARM is selected.
How to Program the Regular Warm Wash
Vend Price
1. Control must be in Manual Mode. Refer to
Entering the Manual Mode.
2. Press the DELICATES (+) or the COLD (-)
keypad until “PrOg” appears in the VFD. Press
the START (enter) keypad and “+001” will
appear in the VFD.
4. When “+003” appears in the VFD, press the
START (enter) keypad. There are five digits in
the Regular Warm Wash Vend Price. The fifth
digit will appear in the VFD and will flash one
second on, one second off. Refer to Figure 15.
C826I
Figure 15
5. Press the DELICATES (+) or the COLD (-)
keypad to increase or decrease the value of the
fifth digit. Refer to Figure 16.
NOTE: The vend price can be set from 1 to 65,535.
1
Figure 13
3. Press the DELICATES (+) or the COLD (-)
keypad to scroll through the programmable
options until “+003” appears in the VFD. Refer
to Figure 14.
Figure 14
C762I
C765I
32
1Press this pad (+) to scroll forward or increase a value
2Press this pad (enter) to choose a selected value or
option
3Press this pad (-) to scroll back or decrease a value