The nameplate is located at the rear of the machine.
Always provide the machine’s serial number and
model number when ordering parts or when seeking
technical assistance.
1
Replacement Parts
If literature or replacement parts are required, contact
the source from which the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized
parts distributor.
Precautionary statements (“DANGER,” “WARNING,”
and “CAUTION”), followed by specific instructions,
are found in this manual and on machine decals. These
precautions are intended for the personal safety of the
operator, user, servicer, and those maintaining the
machine.
DANGER
DANGER indicates the presence of a
hazard that will cause severe personal
injury, death, or substantial property
damage if the danger is ignored.
WARNING
WARNING indicates the presence of a
hazard that can cause severe personal
injury, death, or substantial property
damage if the warning is ignored.
Important Safety Instructions
WARNING
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
W023
1. Read all instructions before using the washer.
2. Refer to the GROUNDING INSTRUCTIONS in
the INSTALLATION manual for the proper
grounding of the washer.
3. Do not wash textiles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, kerosene, waxes, cooking oils, drycleaning solvents, or other flammable or
explosive substances as they give off vapors that
could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
CAUTION
CAUTION indicates the presence of a
hazard that will or can cause minor
personal injury or property damage if the
caution is ignored.
Additional precautionary statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. The gas is
flammable, do not smoke or use an open flame
during this time.
6. Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children. This is a safety
rule for all appliances.
7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
8. Do not reach into the washer if the wash drum is
moving.
9. Do not install or store the washer where it will be
exposed to water and/or weather.
10. Do not tamper with the controls.
11. Do not repair or replace any part of the washer, or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that the user understands and has the
skills to carry out.
12. To reduce the risk of an electric shock or fire, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power source.
13. Use washer only for its intended purpose,
washing textiles.
14. Never wash machine parts or automotive parts in
the machine. This could result in serious damage
to the basket.
15. ALWAYS disconnect the washer from electrical
supply before attempting any service. Disconnect
the power cord by grasping the plug, not the cord.
16. Install the washer according to the
INSTALLATION INSTRUCTIONS. All
connections for water, drain, electrical power and
grounding must comply with local codes and be
made by licensed personnel when required.
17. To reduce the risk of fire, textiles which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc., or anything
containing wax or chemicals such as in mops and
cleaning cloths, must not be put into the washer.
These flammable substances may cause the
fabric to catch on fire by itself.
18. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
19. Keep washer in good condition. Bumping or
dropping the washer can damage safety features.
If this occurs, have washer checked by a qualified
service person.
20. If the supply cord is damaged, it must be replaced
by a special cord or assembly available from the
manufacturer or its service agent.
21. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
22. Loading door MUST BE CLOSED any time the
washer is to fill, tumble or spin. DO NOT bypass
the loading door switch by permitting the washer
to operate with the loading door open.
23. Always read and follow manufacturer’s
instructions on packages of laundry and cleaning
aids. Heed all warnings or precautions. To reduce
the risk of poisoning or chemical burns, keep
them out of the reach of children at all times
(preferably in a locked cabinet).
24. Always follow the fabric care instructions
supplied by the textile manufacturer.
25. Never operate the washer with any guards and/or
panels removed.
26. DO NOT operate the washer with missing or
broken parts.
27. DO NOT bypass any safety devices.
28. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.
NOTE: The WARNINGS and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Any problems or conditions not understood should be
reported to the dealer, distributor, service agent or the
manufacturer.
This machine must be installed, adjusted,
and serviced by qualified electrical
maintenance personnel familiar with the
construction and operation of this type of
machinery. They must also be familiar
with the potential hazards involved.
Failure to observe this warning may result
in personal injury and/or equipment
damage, and may void the warranty.
SW004
IMPORTANT: Ensure that the recommended
clearances for inspection and maintenance
are provided. Never allow the inspection and
maintenance space to be blocked.
WARNING
Install the machine on a level floor of
sufficient strength. Failure to do so may
result in conditions which can produce
serious injury, death and/or property
damage.
W703
CAUTION
Be careful around the open door,
particularly when loading from a level
below the door. Impact with door edges
can cause personal injury.
SW025
WARNING
Never touch internal or external steam
pipes, connections, or components.
These surfaces can be extremely hot and
will cause severe burns. The steam must
be turned off and the pipe, connections,
and components allowed to cool before
the pipe can be touched.
SW014
Safety Decals
Safety decals appear at crucial locations on the
machine. Failure to maintain legible safety decals
could result in injury to the operator or service
technician.
To provide personal safety and keep the machine in
proper working order, follow all maintenance and
safety procedures presented in this manual. If
questions regarding safety arise, contact the
manufacturer immediately.
Use manufacturer-authorized spare parts to avoid
safety hazards.
NEVER insert hands or objects into
basket until it has completely stopped.
Doing so could result in serious injury.
SW012
To ensure the safety of machine operators, the
following maintenance checks must be performed
daily:
1. Prior to operating the machine, verify that all
warning signs are present and legible. Missing or
illegible signs must be replaced immediately.
Make certain that spares are available.
2. Check door interlock before starting operation of
the machine:
a. Attempt to start the machine with the door
open. The machine should not start with the
door open.
b. Close the door without locking it and attempt
to start the machine. The machine should not
start with the door unlocked.
Do not bypass any safety devices in the machine.
WARNING
Never operate the machine with a
bypassed or disconnected balance
system. Operating the machine with
severe out-of-balance loads could result
in personal injury and serious equipment
damage.
SW039
c. Close and lock the door and start a cycle.
Attempt to open the door while the cycle is in
progress. The door should not open.
If the door lock and interlock are not functioning
properly, call a service technician.
3. Do not attempt to operate the machine if any of
the following conditions are present:
WE-8 computer on the washer-extractor is an
advanced, programmable computer that allows the
owner to create wash programs.
The control is factory set-up with 42 pre-programmed
cycles and is ready for operation. Refer to Pre-Programmed Cycles section in the Programming
manual.
WE-8 allows the owner to program custom cycles on
the machine or with a PC and the Alliance planner
software.
IMPORTANT: In the event of a power failure,
WE-8 will not have to be reprogrammed. It is
designed with a memory system that will remember
how it was programmed until the electrical power
is restored.
Power Failure Recovery
If a cycle is in process and the power fails, cycle status
is saved in memory without power being applied.
If power resumes, the control will enter into the Start
Mode at the beginning of the cycle step where the
power failed.
After powering up the control, “Cycle 00” will show
on the display.
Press the desired program number
(example: program 23).
The display will show the cycle (example: “Cycle
23”).
Press “Start” to run the program.
If the program does not exist, the display will show
“No Cycle 23”. See program mode to create a
program.
If the door is not closed, the display will show “Please
close door”. After closing the door the program will
start.
If the door is closed and the program exists, the
program will start. The name of the program will show
on the display for 2 seconds and the machine will start.
S01 C23 0:04:59
80°F High
When the machine is started the display will show the
following information.
S01: Step 1
C23: Program number 23
0:04:59: The time of step 1. This will count down to
If the door is closed after start the control will try to
lock the door. If the door will not lock “Door error”
will display.
Possible Faults:
● Wiring is not connected properly.
● Coil to lock the door has failed.
● Mechanical problem on the door lock.
Fill Alarm
If machine does not reach programmed water level
within time programmed for step, a fill alarm occurs.
Machine will continue filling and agitating, while
sounding beeper and flashing “Didn’t fill within time”
on display.
Condition will continue for up to two (2) minutes. If
programmed water level is reached before two minute
fill alarm time ends, condition ends, and machine
resumes operation. If Enter key is pressed during fill
alarm, condition will end and step will start over. If
programmed water level is not reached within
programmed step time, fill alarm will occur again. If
Clear (STOP) key is pressed while fill alarm is in
effect, cycle will end, and door will unlock. If no
action is taken, and fill level is not reached within
two minute alarm time limit, cycle will end and door
can be unlocked (provided no water level is sensed).
Whenever a fill alarm occurred during a cycle, display
will repeat following messages at end of stop routine,
before door is opened, to indicate alarm condition
occurred in cycle.
16
During step N
(CC = cycle number;
N = step number in which the
alarm occurred).
If drain step is NOT followed by a spin and if machine
does not empty within the time programmed for drain
step, a drain alarm occurs. Display will read “Didn’t
drain within time.”
Done Cycle CC
Please open door
Didn’t drain
within time
During step N
(CC = cycle number;
N = step number in which the
alarm occurred).
During drain alarm, beeper sounds on and off, and
machine continues attempting to drain. If machine
does not empty, condition continues. If Enter key is
pressed, drain alarm ends, and drain step starts over at
beginning. If machine has not emptied when drain step
time expires, alarm occurs again. If Clear (STOP) key
is pressed while drain alarm is in effect, display shows
water level (inches or centimeters), but otherwise takes
no new action since machine has not emptied.
When cycle ends, display repeats following messages
briefly until door is opened (to indicate that an alarm
condition occurred in the cycle):
If machine drains during a spin step prior to
accelerating into high speed and if machine has not
emptied within approximately 2 minutes of starting
drain procedure, a drain alarm occurs. There is no
rotation during this alarm; messages displayed are
identical to drain alarm during a drain step not
followed by a spin. Pressing Enter (START) during
drain alarm in a spin step ends alarm and begins spin
step again at start, with machine rotating at wash speed
forward, then to distribution speed. After drain begins
(i.e., drain open, pumping begins), if 2 additional
minutes elapse, alarm occurs again.
If there was a problem during heating in a step at the
end of the program, the control will show
“Temperature sensor error”. The temperature was
never reached in this cycle.
Possible Faults:
● Bad temperature probe.
● Wiring to electrical or steam heating relay has
failed.
● Electrical heating elements or steam valve is
broken.
NOTE: If the cycle aborted, it may be due to a
temperature sensor error.
The control did not sense any pulses or the control
sensed wrong pulses from the rpm sensor.
Possible Faults:
● Rpm sensor is broken.
● Distance from rpm sensor to pulley is too large
(>2mm).
Speed detection
error
● Bad motor.
● V-belt is broken.
● Problems with the inverter.
● Wiring connection is bad.
An error occurred at the end of a spin stop or during
coast down, where the rpm sensor suddenly failed to
give output pulses.
Routine maintenance maximizes operating efficiency
and minimizes downtime. The maintenance
procedures described below will prolong the life of the
machine and help prevent accidents.
CAUTION
Replace all panels that are removed to
perform service and maintenance
procedures. Do not operate the machine
with missing guards or with broken or
missing parts. Do not bypass any safety
devices.
SW019
Daily, weekly, monthly, and yearly checklists are
provided at the end of this section. Laminate the
checklists to preserve them for repeated copying.
Operators and technicians are encouraged to add
checks specific to their machine’s particular
application. When possible, space is provided on the
checklists for this purpose.
The following maintenance procedures must be
performed regularly at the required intervals.
Daily
Beginning of the day
1. Inspect water inlet valve hose connections on the
back of the machine for leaks.
2. Inspect steam hose connections for leaks, where
applicable.
3. Check door interlock before starting operation:
a. Attempt to start the washer with the door
open. The washer should not start with the
door open.
b. Close the door and start the machine. Attempt
to open the door while the cycle is in progress.
The door should not open.
IMPORTANT: If the door lock and interlock are
not functioning properly, take machine out of
service. Call a service technician to correct.
2. Clean the entire cabinet of the machine regularly
and remove all traces of soap, etc.
3. Remove all detergent residue in the soap
dispenser with hot water.
4. Clean the door gasket and remove all detergents
and other products.
5. Shut off the main water, steam and power
connections at the end of each day. Do not
change the setting of the water inlet taps on boiler
fed machines once these have been installed.
6. It is recommended to leave the door and the soap
dispenser open after use, to ventilate the
machine.
NOTE: Unload the machine promptly after each
completed cycle to prevent moisture buildup. Leave
loading door open at the end of each completed
cycle to allow moisture to evaporate.
7. Check the alignment of the out-of-balance switch
to make sure it is centered in the tilt detector plate
cut-out.
Weekly
1. Check the machine for leaks.
a. Start an unloaded cycle to fill the machine.
b. Verify that door and door gasket do not leak.
c. Verify that the drain valve is operating. If
water does not leak out during the prewash
segment, drain valve is closed and functioning
properly.
Monthly
NOTE: Disconnect power to the machine at its
source before performing the monthly maintenance
procedures.
1. Clean the AC drive Box.
a. Remove the AC drive box cover.
b. Blow the fins clean using compressed air at a
pressure of 60-90 psi or by using canned
compressed air. Use care to avoid damaging
cooling fan or other components.
2. V-belts.
a. Check V-belts for uneven wear and frayed
edges.
b. Verify that V-belts are properly aligned by
checking pulley alignment. Place a
straightedge across both pulley faces. The
straightedge should make contact with the
pulleys in four places.
1. Inspect water inlet valve hose connections on the back of the
machine for leaks.
2. Inspect steam hose connections for leaks, where applicable.
3. Inspect door lock and interlock before starting operation:
a. Attempt to start the machine with door open.
b. Close the door and start the machine. Attempt to open the door
while the cycle is in progress.
4.
End of Day
1. Clean the fan of the AC drive box.
2. Clean the entire cabinet of the machine.
Week of: ________________
Days
3. Remove all detergent residue in the soap dispenser with hot water.
4. Clean the door gasket and remove all detergents and other products.
5. Shut off the main water, steam and power.
6. Leave loading door open at the end of each day to ventilate the
machine.
7. Check the alignment of the out-of-balance switch to make sure it is
centered in the tilt detector plate cut-out.
8.
NOTE: Unload the machine promptly after each completed cycle to prevent moisture buildup.
NOTE: Leave loading door open after each completed cycle to allow moisture to evaporate.