Alliance Laundry Systems UX OPL, SX, HX User Manual

Washer-Extractor
Cabinet Freestanding
HX, SX and UX OPL Models
Service
www.comlaundry.com
CFS462N
Part No. 9001900
December 2005

Table of Contents

Section 1 – Safety Information
General Safety Precautions .....................................3
Important Safety Instructions ..................................4
Locating an Authorized Servicer ............................6
Section 2 – Introduction
Customer Service ....................................................7
Model Identification ................................................8
Section 3 – Troubleshooting
1. WE-8 Control Has No Visible Display (P and
N-Voltage Models) ........................................10
2. WE-8 Control Has No Visible Display (Q and
X-Voltage Models) ........................................14
3. No Fill Analysis .............................................18
4. Water Runs Continuously into the Washer-
Extractor .........................................................22
5. Door Lock Switch Analysis: Display Shows
“Door Error” ..................................................26
6. Door Lock Switch Analysis: Display Reads
“Please Close Door” .......................................30
7. Door Lock Switch Analysis: “Door Won’t
Unlock” ..........................................................34
8. No Output Voltage to Components ................38
9. No Motor Operation With No AC
Drive Fault .....................................................42
10. No Motor Operation With AC Drive Fault ....46
11. The Motor is Running, But at an Abnormal
Speed ..............................................................50
Preliminary Checks:.....................................50
Secondary Checks:.......................................50
Calibration of the Machine...........................50
12. No Spin ..........................................................51
13. Machine Did Not Fill Alarm Analysis ...........52
14. Empty Alarm Analysis ...................................56
15. Automatic Supply Dispenser Analysis ..........60
16. No Keypad Board Functions ..........................62
17. Excessive Cycle Time ....................................63
18. Excessive Vibration and/or Noise
During Spin ....................................................64
Section 4 – Service Procedures
19. Top Cover Removal and Replacement ..........65
20. Keypad Removal and Installation ..................65
21. Computer Board Removal and Installation ...66
22. Keymode Switch Removal and Installation ...69
23. AC Drive Switch Removal and Installation ..70
24. Rear Panel Removal and Replacement ..........71
25. Side Panel Removal and Installation .............71
26. Drive Belt Removal and Replacement ...........72
27. Water Valve Removal and Replacement .......73
28. Drain Valve ....................................................74
29. Door Gasket Removal and Replacement .......74
30. Motor Removal and Replacement (18, 25, 35, 55 and 75-Pound Capacity
Models) ..........................................................75
31. Motor Removal and Replacement (100, 135 and 165-Pound Capacity Models) .76
© Copyright 2005, Alliance Laundry Systems LLC All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
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Section 1

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer and those maintaining the machine.
a DANGER
Indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
a WARNING
Indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
a CAUTION
Indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.

General Safety Precautions

In the interest of safety, some general precautions relating to the operation of this machine follow.
WARNING
• Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death.
W006R2
(continued)
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Section 1 Safety Information
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer-extractor before servicing.
• Never start the washer-extractor with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded.
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.
WARNING
If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.
W460
W007
W008
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.

Important Safety Instructions

WARNING
To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions:
1. Read all instructions before using the washer-extractor.
2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washer­extractor) for the proper grounding of the washer-extractor.
3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry­cleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use an open flame during this time.
W023E
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Section 1 Safety Information
6. Do not allow children to play on or in a washer-extractor. Close supervision of children is necessary when the washer-extractor is used near children.
7. Before the washer-extractor is removed from service or discarded, remove the door to the washing compartment.
8. Do not reach into the washer-extractor if the wash basket is moving.
9. Do not install or store the washer-extractor where it will be exposed to water and/or weather.
10. Do not tamper with the washer-extractor’s controls.
11. Do not repair or replace any part of the washer-extractor or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that the user understands and has the skills to carry out.
12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the washer-extractor to an electrical power source.
13. Use the washer-extractor only for its intended purpose, washing clothes.
14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service.
15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water, drain, electrical power and grounding must comply with local codes and, when required, be made by licensed personnel.
16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil, cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as in mops or cleaning cloths, must not be put into the washer-extractor. These flammable substances may cause the fabric to ignite.
17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety features. If this occurs, have the washer-extractor checked by a qualified service person.
19. Replace worn power cords and/or loose plugs.
20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut­off valves at the end of each wash day.
21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT by­pass the loading door switch and permit the washer-extractor to operate with the loading door open.
22. Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. Heed all warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet).
23. Always follow the fabric care instructions supplied by the textile manufacturer.
24. Never operate the washer-extractor with any guards and/or panels removed.
25. DO NOT operate the washer-extractor with missing or broken parts.
26. DO NOT by-pass any safety devices.
27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions may result in conditions that can produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining and operating the washer-extractor.
Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the manufacturer.
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Section 1 Safety Information

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
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Section 2

Introduction

Customer Service

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.
If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name of the nearest authorized parts distributor.
For technical assistance, call (920) 748-3121.
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Section 2 Introduction

Model Identification

Information in this manual is applicable to these washer-extractors.
HX18PVQM6 HX18PVQU6 HX18PVXM6 HX18PVXU6 HX25PVQM6 HX25PVQU6 HX25PVXM6 HX25PVXU6 HX35PVQM6 HX35PVQU6 HX35PVXM6 HX35PVXU6 HX55PVNU6 HX55PVQU6 HX55PVXU6 HX75PVNU6
HX75PVQU6 HX100PVNU6 HX100PVQU6 HX135PVNU6 HX135PVQU6 HX165PVNU6 HX165PVQU6
SX18PVQM6 SX18PVQU6 SX18PVXM6 SX18PVXU6 SX25PVQM6 SX25PVQU6 SX25PVXM6 SX25PVXU6 SX35PVQM6
SX35PVQU6 SX35PVXM6 SX35PVXU6 SX55PVNU6 SX55PVQU6 SX55PVXU6 SX75PVNU6 SX75PVQU6 SX100PVNU6 SX100PVQU6 SX135PVNU6 SX135PVQU6 SX165PVNU6 SX165PVQU6
UX18PVNA6 UX18PVNU6
UX18PVPA6 UX18PVPU6 UX18PVQA6 UX18PVQM6 UX18PVQU6 UX18PVXA6 UX18PVXM6 UX18PVXU6 UX25PVNA6 UX25PVNU6 UX25PVPA6 UX25PVPU6 UX25PVQA6 UX25PVQM6 UX25PVQU6 UX25PVXA6
UX25PVXM6 UX25PVXU6 UX35PVNA6 UX35PVNU6 UX35PVPA6 UX35PVPU6 UX35PVQA6 UX35PVQM6 UX35PVQU6 UX35PVXA6 UX35PVXM6 UX35PVXU6 UX55PVNU6 UX55PVPU6 UX55PVQU6 UX55PVXU6
UX75PVNU6 UX75PVPU6 UX75PVQU6 UX100PVNU6 UX100PVPU6 UX100PVQU6 UX135PVNU6 UX135PVPU6 UX135PVQU6 UX165PVNU6 UX165PVPU6 UX165PVQU6
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Section 3

Troubleshooting

WARNING
To reduce the risk of electrical shock, fire, explosion, serious injury or death:
• Disconnect electrical power to the washer-extractor before servicing it.
• Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it.
• Never start the washer-extractor with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded.
W461R1
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Section 3 Troubleshooting

1. WE-8 CONTROL HAS NO VISIBLE DISPLAY (P AND N-VOLTAGE MODELS)

The WE-8 control has no visible display.
Is
the main
power circuit
breaker
on?
Is there
voltage (380-480 Volts) into the control
transformer?
YES
YES
NO
Turn on the main power circuit breaker.
1
NO
Check the wiring between the main power block and the control transformer. Repair or replace the wiring as needed.
Is there
voltage (200-240 Volts)
out of the
control
transformer?
YES
Is there
voltage (120
Volts) into
and out of the
3.15 Amp fuse?
YES
Is there
voltage (120
Volts) into and
out of both sides of
the E-stop
switch?
YES
Is there
voltage (220
Volts) between the
L2 (blue) and L1 (brown)
wires going into the
power connector
on the main
board?
2
NO
Replace the control transformer.
3
NO
Replace the 3.15 Amp fuse.
4
NO
Reset and return (either by pulling or by twisting and pulling) the E-stop switch. If, after resetting and returning, there is still no voltage, replace the E-stop switch.
5
Check the L2 (blue) and L1 (brown) wires
NO
between the E-stop switch and the power connector on the main board. Repair or replace the wires as needed.
YES
6
Check the cable between the main board and the keypad for any loose or broken connections. Repair or replace the cable
NO
as needed.
If the cable is intact, please contact Alliance Laundry Systems’ customer service department before replacing the main board, keypad or cable between the main board and keypad.
7
Replace the 125 mA fuse.
YES
Is the
125 mA fuse
below the power
connector on the main board blown? An ohms test is the
recommended
check for
the fuse.
CFD2S
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Section 3 Troubleshooting
Please refer to the following 2 pages for wiring diagram information.
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Section 3 Troubleshooting
WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 1 of 2)
4
2
1
3
54
6
7
NOTE: Refer to the wiring diagram supplied with your machine.
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Section 3 Troubleshooting
WE-8 Control Has No Visible Display (P and N-Voltage Models) (Sheet 2 of 2)
CFD3S 063787600D
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Section 3 Troubleshooting

2. WE-8 CONTROL HAS NO VISIBLE DISPLAY (Q AND X-VOLTAGE MODELS)

The WE-8 control has no visible display.
Is
the main
power circuit
breaker
on?
Is
there
voltage
(200-240 Volts) coming out of the main power block
between wires
L2 (blue) and
L1 (brown)?
Is there
Voltage (120
Volts) into
and out of the
3.15 Amp fuse?
YES
YES
NO
Turn on the main power circuit breaker.
1
NO
Check the main power circuit breaker and power to the machine.
2
NO
Replace the 3.15 Amp fuse.
Replace the 125 mA fuse.
YES
YES
Is there
voltage (120
Volts) into and
out of both sides of
the e-stop
switch?
YES
Is there
voltage (220
Volts) between the
L2 (blue) and L1 (brown)
wires going into the
power connector
on the main
board?
YES
Is the
125 mA fuse
above the power
connector on the main board blown? An ohms test is the
recommended
check for the fuse.
3
NO
Reset and return (either by pulling or by twisting and pulling) the E-stop switch. If, after resetting and returning, there is still no voltage, replace the E-stop switch.
4
Check the L2 (blue) and L1 (brown) wires
NO
between the E-stop switch and the power connector on the main board. Repair or replace the wires as needed.
5
Check the cable between the main board and the keypad for any loose or broken connections. repair or replace the cable
NO
as needed.
If the cable is intact, please contact Alliance Laundry Systems’ customer service department before replacing the main board, keypad or cable between the main board and keypad.
6
CFD4S
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Section 3 Troubleshooting
Please refer to the following 2 pages for wiring diagram information.
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Section 3 Troubleshooting
WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 1 of 2)
6
NOTE: Refer to the wiring diagram supplied with your machine.
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Section 3 Troubleshooting
WE-8 Control Has No Visible Display (Q and X-Voltage Models) (Sheet 2 of 2)
5
3
3.15 A
4
2
3
1
CFD5S
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Section 3 Troubleshooting

3. NO FILL ANALYSIS

Replace the valve’s solenoid if available. If the solenoid isn’t available, replace the entire valve.
NO
Is there
magnetism within
the center
walls of the
valve
solenoid?
YES
Replace or repair the mechanical parts of the valve with a repair kit if available. If a repair kit isn’t available, replace the entire valve.
coming in through
the water supply
Is there voltage
YES
(220 Volts) between the
two wires of the water valve that
programmed to turn
there voltage
(220 Volts) between
the wire from the main
board harness on the water
valve that has been programmed
to turn on?
The red wire is the hot fill,
the gray wire is the cold fill
and the blue wire
is the neutral.
Is
there water
lines?
YES
has been
on?
NO
Is
Check the main water valve
NO
shut-offs to make sure that they are turned on. Check inside of the water hoses and in-line screens for any blockages.
1
2
Assuming that all checks were done correctly, replace the
NO
main board or contact Alliance Laundry Systems’ customer service department to verify that all checks have been done correctly.
YES
Check the wiring between the main board and the water valve that has been programmed to turn on. Repair or replace the wiring as needed.
Note: There may be a modular connector between the wire and the main board.
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3
CFD18S
Section 3 Troubleshooting
Please refer to the following 2 pages for wiring diagram information.
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Section 3 Troubleshooting
No Fill Analysis (Sheet 1 of 2)
NOTE: Refer to the wiring diagram supplied with your machine.
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No Fill Analysis (Sheet 2 of 2)
Section 3 Troubleshooting
1 Hot Fill X18 - 75
2
2
3
3
1 Cold Fill
X18 - 75
3
3
1 Hot Fill
X100 - 135
3
1 Cold Fill
X100 - 135
3
CFD19S
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Section 3 Troubleshooting
o
d

4. WATER RUNS CONTINUOUSLY INTO THE WASHER-EXTRACTOR

NOTE: This information applies to the three main fill valves as well as the three supply valves. The first task in this process is to determine which valve is staying on. This may be done by individually shutting off the water supply t each valve. Find the location where the water is flushing into the machine and follow the hose back to the solenoi Once the valve has been identified, proceed as follows:
NO
Turn the main
power to the
machine off.
Does the water
shut off?
YES
Is there voltage (220 Volts)
between the two wires of the
solenoid on the water valve
that is staying on?
For example, if the 1-5 (hot fill
on X18-75) is staying on, is
there voltage (220 Volts)
between the common (red) and
neutral (blue) wires of the
solenoid?
NO
Clean the valve or install a repair kit inside the valve if available. If a repair kit isn available, replace the entire valve.
1
t
YES
Is the
main board
(water) harness
connected correctly
as shown on the wiring
Repair or replace the main board (water) harness as needed.
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NO
schematic and is it intact?
Note: Make sure there are
no wires loose, shorted
or disconnected
from the main
board (water)
harness.
2
YES
Check the microprocessor display to make sure that the microprocessor isn calling for the water valve to turn on when it
t be. If it is, turn
shouldn off the power to the machine for at least 20 seconds and then turn the power back on. Make sure that the display reads “CYCLE 00.”
If the microprocessor is still calling for the water valve to turn on when it
t be, assuming
shouldn that all checks were done correctly, replace the main board or contact Alliance Laundry Systems customer service department to verify that all checks have been done correctly.
t
CFD20S
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