Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer, and those maintaining the machine.
a DANGER
Danger indicates the presence of a hazard that will cause severe personal injury, death or substantial property
damage if the danger is ignored.
a WARNING
Warning indicates the presence of a hazard that can cause severe personal injury, death or substantial property
damage if the warning is ignored.
a CAUTION
Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the
caution is ignored.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
WARNING
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or property
damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you or the inexperienced person making such
repairs to the risk of serious injury, electrical shock or death.
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W003
W007
W008
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may occur. Common sense, caution and care must be
exercised when installing, maintaining or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized
technician and using authorized factory parts.
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized
parts distributor.
For technical assistance, call (920) 748-3121.
Nameplate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on nameplate(s) as shown.
This front load washer provides some of the same
principles of operation as the typical top load washers.
It senses water level, it dispenses the desired laundry
detergent, agitates the clothes for good cleaning
action, pumps the water out of the washer and spins
the clothing in preparation for the dryer.
The difference in operation is primarily the rotational
washing agitation created for the horizontal basket and
drum. This agitation tumbles the clothes in a
clockwise, pause, and counter-clockwise direction.
This reversing tumbling action provides an efficient
washing process and requires less water.
The cycle begins by pressing the start button, which
locks the loading door after the vend is satisfied. The
type of cycle and water temperature are determined by
the temperature selector switch and the cycle select
switch.
The inner basket starts agitating during the wash water
fill. A column of air is trapped in a pressure bulb and
hose. The air pressure continues to increase as the
inner basket fills with water until it is great enough to
activate the pressure switch which then causes the
wash fill to stop.
The regular and perm press agitate cycle tumble the
clothing in a clockwise direction for a period of 10
seconds, pauses for nine seconds and then tumbles the
clothing in a counterclockwise direction for 20
seconds. This agitation continues until the wash soak
cycle. The machine stops agitating and turns on the
pump which removes the wash water.
Upon completion of the wash cycle, the machine goes
into two rinse cycles. Fresh cold water is brought into
the inner basket via the mixing valve until the pressure
switch shuts off the water while agitating. The rinse
cycle consists of agitation for a predetermined amount
of time, then a spin mode with the pump running while
the machine goes into a series of 4 short 500 RPM
spins.
NOTE: Washer may not reach 1000 RPM because
of an out-of balance condition. Control may limit
speed to 850, 650 or 500 RPM depending on severity
of out-of-balance condition.
Perm
Press
minutes
minute
Delicate
3
4
minutes
1
0
minutes
650 RPM
1000
RPM
Regular
3
minutes
1-1/2
minutes
Technical
The basic operational system of this washer consists of
the timer, temperature switch, motor control board,
pressure switch, water valves, electric pump, D.C.
motor, transformer and cycle select switch.
The timer controls all timing functions like the timer in
a top load washer.
The motor control uses a speed sensor on the motor to
measure the drum RPM. Before entering any spin step,
the motor control measures the current draw of motor
to sense out-of-balance. The motor control will try to
redistribute the clothes if an out-of-balance condition
exists; the motor control will limit the spin speed to
several speeds depending on the severity of the out-ofbalance condition. If the out-of-balance condition is
severe enough, the motor control will limit speed to 90
RPM and will not spin.
NOTE: An additional out-of-balance switch is used
to detect any out-of-balance condition during spins.
If this switch opens during a spin step, the motor
control immediately stops the spin step and restarts
the spin step.
After all the rinse cycles have been completed, the
washer goes into a final high spin cycle to extract as
much water as possible from the clothing to prepare
them for the dryer. The spin speeds and duration of
this final high spin cycle are determined by the type of
wash cycle selected (see table).
This front load washer provides some of the same
principles of operation as the typical top load washers.
It senses water level, it dispenses the desired laundry
detergent, agitates the clothes for good cleaning
action, pumps the water out of the washer and spins
the clothing in preparation for the dryer.
The difference in operation is primarily the rotational
washing agitation created for the horizontal basket and
drum. This agitation tumbles the clothes in a
clockwise, pause, and counter-clockwise direction.
This reversing tumbling action provides an efficient
washing process and requires less laundry detergent
and less water.
The cycle begins by locking the loading door after the
vend is satisfied. The type of cycle and water
temperature are determined by the appropriate pads on
the Electronic control.
The inner basket starts agitating during the wash water
fill. A column of air is trapped in a pressure bulb and
hose. The air pressure continues to increase as the
inner basket fills with water until it is great enough to
activate the pressure switch which then causes the
wash fill to stop.
The agitate cycle tumbles the clothing in a clockwise
direction for a period of 20 seconds, pauses for nine
seconds and then tumbles the clothing in a
counterclockwise direction for 10 seconds. This
agitation continues until the wash soak cycle. The
machine stops agitating and turns on the pump which
removes the wash water.
Upon completion of the wash cycle, the machine goes
into a rinse cycle. Fresh cold water is brought into the
inner basket via the mixing valve until the pressure
switch shuts off the water while agitating. The rinse
cycle consists of agitation for a predetermined amount
of time then a spin mode with the pump running where
the machine goes into a series of 4 short 500 RPM
spins. Two of these rinse cycles will normally take
place with a third extra rinse cycle being optional.
After all the rinse cycles have been completed, the
washer goes into a final high spin cycle to extract as
much water as possible from the clothing to prepare
them for the dryer. The spin speeds and duration of
this final high spin cycle are determined by the type of
wash cycle selected (see table).
NOTE: Washer may not reach 1000 RPM because
of an out-of-balance condition. Control may limit
speed to 850, 650 or 500 RPM depending on severity
of out-of-balance condition.
RegularPerm Press Delicate
650
RPM
1000
RPM
5-1/2
minutes
1-1/2
minutes
6
minutes
1
minute
4
minutes
0
minutes
Technical
The basic operational system of this washer consists of
the electronic front-end control, the motor control,
pressure switch, water valves, electric pump, D.C.
motor and transformer.
The front end control performs all control and timing
functions like the timer in a top load washer. The front
end control sends simple speed and output commands
to the motor control via serial communication. The
front end control powers the door lock, pump and the
motor control.
The motor control powers the D.C. motor and
performs all motor control functions. The motor
control also powers the water and dispenser valves and
passes the pressure switch status to the front end
control. The motor control is powered through the
door switch, door lock switch and front end control.
An auto transformer provides 240 VAC for the motor
which the motor control converts to D.C. The motor
control also alerts the front end control to any errors in
the motor.
The motor control uses a speed sensor on the motor to
measure the drum RPM. Before entering any spin step
the motor control measures the RPM of the drum to
sense out-of-balance. The motor control will try to
redistribute the clothes if an out-of-balance condition
exists the motor control will limit the spin speed to
several speeds depending on the severity of the out-ofbalance condition. If the out-of-balance condition is
severe enough the motor control will limit speed to 90
RPM and will not spin.
NOTE: An additional out-of-balance switch is used
to detect any out-of-balance condition during spins.
If this switch opens during a spin step the motor
control immediately stops the spin step and restarts
the spin step.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
1. NO SPIN CONDITION – MODELS THROUGH SERIAL NO. 9811005967
A “no spin” condition could be the result of an open circuit in the wire harness or out-of-balance switch.
a. Check that the harness is still connected to the out-of-balance switch. The wiring diagram may show the out-
of-balance switch as a normally open switch which is incorrect. The switch is a normally closed switch.
b. To test the electrical circuit, disconnect electrical power to the washer.
c. Remove the “H3” connector from the motor control board.
d. Use an Ohm meter and check the black/white to violet/white wires. Circuit should read closed, an open
reading indicates a bad switch or wire harness problem.
e. Flex the harness at the plastic retainer and test the switch and if okay, the base wire harness has an open
circuit and MUST be replaced.
f. After replacing the wire harness, tape the harness wires to the left front shock 1 ½ inches from top of shock.
Refer to Figure 1.
W003
IMPORTANT: Leave a minimum of 8 inches of slack between tape on shock and the plastic wire retainer on
the out-of-balance switch mounting bracket. Refer to Figure 1.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
2. NO MOTOR ROTATION, OR DRIVE FAILURE CODE “E:DF” ON ELECTRONIC DISPLAY
UNITS
Frontload washer motors might have stuck or worn brushes. Brushes might be stuck due to the braided copper
wire lead binding. This prevents the movement of the spring-loaded brush. Brushes might be worn out and need
to be replaced using 738P3 Motor Brush Kit. Follow the procedures below to test and service the motor brushes.
NOTE: Verify that motor is receiving proper voltage. Disconnect electrical power to washer.
Test Procedure
a. At the rear of the washer, remove the lower access panel.
b. Reach in through the access panel opening and disconnect motor wire harness from motor.
c. Using an Ohmmeter, measure resistance at the terminals on the motor. Refer to Table 1.
W003
Motor Resistance Values
TACH INPUTTerminals 6-7Approximately 15 Ohms
BRUSHESTerminals 4-5Less than 70 Ohms
WINDINGTerminals 1-3Approximately 1.1 Ohms
WINDINGTerminals 1-2Approximately 2.0-2.4 Ohms
WINDINGTerminals 2-3Approximately 3.4 Ohms
NOTE: Resistance values may vary depending on type of
Ohmmeter used.
Tab le 1
d. Replace motor if there is an open circuit on tach input (terminals 6-7) or winding circuits (terminals 1, 2
and 3), or if there is continuity between any terminal and the motor housing.
e. An open circuit between terminals 4 and 5 indicates a stuck or worn brush. Refer to appropriate service
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
Service Procedure: Stuck Brushes
a. Remove motor from washer. Refer to Paragraph 56.
b. Using a flashlight, view brushes through holes in motor end shield. Refer to Figure 2.
BRAIDED WIRE HANGS
UP ON BRUSH HOLDER
BRAIDED
COPPER WIRE
BRUSH
HOLDER
BRUSH
SPRING
W003
BRAIDED COPPER
WIRE – Must be positioned
away from this brush holder.
Braided wire should “loop” up
and away from bottom of brush
holder. Refer to Figure 3.
FLW971S
SPRING LOADED
BRUSH
Figure 2
c. Inspect both brushes to determine if either brush braided wire is binding the brush movement. The braided
wire might be snagged on the seam in the corner of the metal brush holder. Refer to Figure 2.
NOTE: The copper braided wire should be located in the center of the brush assembly. If the braided wire
has fallen to the bottom of the brush, it will cause binding.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
d. After determining which brush assembly is binding, carefully use the tip of a small screwdriver to unsnag
and reposition the braided wire. Refer to Figure 3. Make sure spring is making unobstructed contact with the
end of the brush. Rotate armature by hand to assure that brushes are seated.
BRUSH
HOLDER
BRAIDED WIRE – SHOULD
“LOOP” UP AND AWAY
FROM BOTTOM OF BRUSH
HOLDER.
BRUSH
SPRING
W003
FLW970S
Figure 3
e. Recheck resistance between motor terminals 4 and 5 to verify the brush position has been corrected.
f. Reinstall motor in washer.
g. Run washer through cycle to verify proper operation.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
Service Procedure: Worn Brushes
a. Remove motor from washer. Refer to Paragraph 56.
b. Using a flashlight, view brushes through holes in motor end shield. Refer to Figure 4.
c. Inspect both brushes to determine if either brush is worn. Refer to Figures 4 and 5.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
3. START UP
(Vend Satisfied – Door Closed)
Timer contact “MA” is closed by mechanical action (coin slide) or timer advance (coin drop).
1
Timer contact “MA” completes circuit to control relay “CR1” row 1 (normally closed
2
contacts). With door open or either door switch bad “CR1 is de-energized turning on Close
Door Light.
Timer contact “MA” completes circuit to turn on In Use Light.
3
W003
At end of cycle, control relay “CR2” is de-energized and timer contact “MA” completes the
4
circuit through “CR2” row 1 (normally closed contacts), the timer motor and timer contacts
“TC” and “A” to drive timer back to start position opening “MA” on timer.
With door closed and both door switches made, L1 goes to Push-To-Start switch. Door Lock
5
Actuator, control relay “CR2” row 2 (normally open contacts), the coil of “CR1” turning off
Close Door light through “CR2” row 1 (normally open contacts) and to auto transformer.
20VAC is present on motor control board between H4-1 and FS2.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
5. FILL SEQUENCE
Control relay “CR2” provides “L1” voltage to pressure switch.
1
The pressure switch send “L1” voltage to motor control board “H3-7” and all of fill valves.
2
Based on information from timer, the motor control board will close neutral side of fill valves.
3
W003
NOTE: Refer to Figures 1 and 2 on pages 25 or 26 to determine which fill valves will operate. Once water
level is achieved, full level is satisfied and “L1” voltage is removed from “H3-7” and fill valves. The motor
control board will then open neutral to fill valves. Should an overfill condition occur, “L1” voltage is removed
from fill valves.