Alliance Laundry Systems HC18MN2, HC18MD2, HC18MH2, HC18MV2, HC18MC2 Troubleshooting Manual

Washer-Extractor

Cabinet Hardmount

Mechanical Timer

Refer to Page 8 for Model Numbers

Troubleshooting

www.comlaundry.com

CHM1624C

Part No. F232202R2

December 2006

Table of

Contents

Safety Information...................................................................................3

General Safety Precautions....................................................................3

Important Safety Instructions ................................................................4

Locating an Authorized Servicer...........................................................6

Introduction..............................................................................................7

Customer Service...................................................................................7

Nameplate Location...............................................................................7

Model Identification..............................................................................8

Troubleshooting.......................................................................................9

1. No Hot Fill Analysis (OPL)........................................................10

2. No Hot Fill Analysis (Coin)........................................................14

3. No Cold Fill Analysis (OPL)......................................................18

4. No Cold Fill Analysis (Coin)......................................................22

5. No Supply 2 Fill Analysis (OPL)................................................26

6. No Supply 2 Fill Analysis (Coin) ...............................................30

7. No Supply 3 Fill Analysis (OPL)................................................34

8. No Supply 3 Fill Analysis (Coin) ...............................................38

9. No Motor Function (OPL; Fw and Rev).....................................42

10. No Motor Function (Coin; Fw and Rev).....................................46

11. No Motor Function (OPL; Extract).............................................52

12. No Motor Function (Coin; Extract) ............................................56

13. No Fill at Any Time During the Cycle (OPL)............................62

14. No Fill at Any Time During the Cycle (Coin)............................66

15. Drain Valve Malfunction (OPL).................................................70

16. Drain Valve Malfunction (Coin).................................................74

17. Door Unlocking Malfunction (OPL)...........................................78

18. Door Unlocking Malfunction (Coin)..........................................82

19. Water Running Continuously with Machine Power Off.............86

20. Excessive Vibration and/or Noise During Spin..........................88

21. Excessive Cycle Time.................................................................89

22. Machine Timer Won’t Advance with Door Locked (OPL)........90

23. Machine Timer Won’t Advance with Door Locked (Coin)........94

24. Timer Advances But Machine Does Not Start with Door Locked

(OPL) ..........................................................................................98

25. Timer Advances But Machine Does Not Start with Door Locked

(Coin) ........................................................................................102

26. Overload Relay Tripping Repeatedly .......................................106

27. Compartment 2 of Supply Dispenser Not Flushing

Completely................................................................................107

28. Troubleshooting and Cleaning the Coin Drop..........................108

the expressed written consent of the publisher.

F232202 1

Notes

2 F232202

Section 1

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer and those maintaining the machine.

a DANGER

Danger indicates the presence of a hazard that will cause severe personal injury, death or substantial property damage if the danger is ignored.

a WARNING

Warning indicates the presence of a hazard that can cause severe personal injury, death or substantial property damage if the warning is ignored.

a CAUTION

Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the caution is ignored.

Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.

IMPORTANT

The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.

NOTE

The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.

General Safety Precautions

In the interest of safety, some general precautions relating to the operation of this machine follow.

WARNING

• Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage.

• Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death.

W006R2

F232202 3

(continued)

Safety Information

WARNING

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer-extractor before servicing.

• Never start the washer-extractor with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded.

WARNING

Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.

WARNING

If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.

W460

W007

W008

Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.

Important Safety Instructions

WARNING

To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions:

1. Read all instructions before using the washer-extractor.

2. Refer to the GROUNDING INSTRUCTIONS in the INSTALLATION manual (supplied with your washerextractor) for the proper grounding of the washer-extractor.

3. Do not wash textiles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, drycleaning solvents or other flammable or explosive substances. They give off vapors that could ignite or explode.

4. Do not add gasoline, dry-cleaning solvents or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

5. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer-extractor, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. The gas is flammable. Do not smoke or use an open flame during this time.

W023E

4 F232202

Safety Information

6. Do not allow children to play on or in a washer-extractor. Close supervision of children is necessary when the washer-extractor is used near children.

7. Before the washer-extractor is removed from service or discarded, remove the door to the washing compartment.

8. Do not reach into the washer-extractor if the wash basket is moving.

9. Do not install or store the washer-extractor where it will be exposed to water and/or weather.

10. Do not tamper with the washer-extractor’s controls.

11. Do not repair or replace any part of the washer-extractor or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that the user understands and has the skills to carry out.

12. To reduce the risk of an electrical shock or fire, DO NOT use an extension cord or an adapter to connect the washer-extractor to an electrical power source.

13. Use the washer-extractor only for its intended purpose, washing clothes.

14. ALWAYS disconnect the washer-extractor from its electrical supply before attempting any service.

15. Install the washer-extractor according to the INSTALLATION INSTRUCTIONS. All connections for water, drain, electrical power and grounding must comply with local codes and, when required, be made by licensed personnel.

16. To reduce the risk of fire, textiles which have traces of any flammable substances such as vegetable oil, cooking oil, machine oil, flammable chemicals, thinner, etc. or anything containing wax or chemicals such as in mops or cleaning cloths, must not be put into the washer-extractor. These flammable substances may cause the fabric to ignite.

17. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.

18. Keep the washer-extractor in good condition. Bumping or dropping the washer-extractor can damage its safety features. If this occurs, have the washer-extractor checked by a qualified service person.

19. Replace worn power cords and/or loose plugs.

20. Be sure that water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shutoff valves at the end of each wash day.

21. The loading door MUST BE CLOSED any time the washer-extractor is to fill, tumble or spin. DO NOT bypass the loading door switch and permit the washer-extractor to operate with the loading door open.

22. Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. Heed all warnings and precautions. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet).

23. Always follow the fabric care instructions supplied by the textile manufacturer.

24. Never operate the washer-extractor with any guards and/or panels removed.

25. DO NOT operate the washer-extractor with missing or broken parts.

26. DO NOT by-pass any safety devices.

27. Failure to install, maintain and/or operate this washer-extractor according to the manufacturer's instructions may result in conditions that can produce bodily injury and/or property damage.

NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining and operating the washer-extractor.

Any problems or conditions not understood should be reported to the dealer, distributor, service agent or the manufacturer.

F232202 5

Safety Information

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.

6 F232202

Customer Service

Section 2

Introduction

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.

If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name of the nearest authorized parts distributor.

Nameplate Location

When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown.

Model No. Serial No. Voltage Amps Required Circuit Breaker Amps. Hz Wire Phase Max. Load KG Max. Speed RPMLB Elec. Heating

KW Steam Press PSI

BAR

For technical assistance, call (920) 748-3121.

Product No. Date Code

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CHM2411P

F232202 7

Introduction

Model Identification

Information in this manual is applicable to these washer-extractors.

HC18MC2 HC18MD2 HC18MH2 HC18MN2 HC18MV2 HC18MX2 HC20MD2 HC20ML2 HC20MN2 HC20MX2 HC20MY2 HC25MC2 HC25MD2 HC25MH2 HC25ML2 HC25MN2 HC25MV2 HC25MX2 HC25MY2 HC27MC2 HC27MD2 HC27MH2 HC27MN2 HC27MV2 HC27MX2 HC30MD2 HC30ML2 HC30MN2 HC30MX2 HC30MY2 HC35MC2 HC35MD2 HC35MH2

HC35MN2 HC35MV2 HC35MX2 HC40MD2 HC40ML2 HC40MN2 HC40MX2 HC40MY2 HC50MC2 HC50MD2 HC50MH2 HC50ML2 HC50MN2 HC50MV2 HC50MX2 HC50MY2 HC60MD2 HC60ML2 HC60MN2 HC60MX2 HC60MY2 HC80MC3 HC80MD3 HC80MH3 HC80MN3 HC80MV3 SC18MC2 SC18MC3 SC18MD2 SC18MD3 SC18MH2 SC18MH3 SC18MN2

SC18MN3 SC18MV2 SC18MV3 SC18MX2 SC18MX3 SC20MD2 SC20ML2 SC20MN2 SC20MX2 SC20MY2 SC25MC2 SC25MD2 SC25MH2 SC25ML2 SC25MN2 SC25MV2 SC25MX2 SC25MY2 SC27MC2 SC27MD2 SC27MH2 SC27MN2 SC27MV2 SC27MX2 SC30MD2 SC30ML2 SC30MN2 SC30MX2 SC30MY2 SC35MC2 SC35MC3 SC35MD2 SC35MD3

SC35MH2 SC35MH3 SC35MN2 SC35MN3 SC35MV2 SC35MV3 SC35MX2 SC35MX3 SC40MD2 SC40ML2 SC40MN2 SC40MX2 SC40MY2 SC50MC2 SC50MC3 SC50MD2 SC50MD3 SC50MH2 SC50MH3 SC50ML2 SC50MN2 SC50MN3 SC50MV2 SC50MV3 SC50MX2 SC50MX3 SC50MY2 SC60MD2 SC60ML2 SC60MN2 SC60MX2 SC60MY2 SC80MC3

SC80MD3 SC80MH3 SC80MN3 SC80MV3 UC18MC2 UC18MC3 UC18MD2 UC18MD3 UC18MH2 UC18MH3 UC18MN2 UC18MN3 UC18MV2 UC18MV3 UC18MX2 UC18MX3 UC20MD2 UC20ML2 UC20MN2 UC20MX2 UC25MC2 UC25MD2 UC25MH2 UC25MN2 UC25MV2 UC25MX2 UC27MC2 UC27MD2 UC27MH2 UC27MN2 UC27MV2 UC27MX2 UC30ML2

UC30MN2 UC30MX2 UC35MC2 UC35MC3 UC35MD2 UC35MD3 UC35MH2 UC35MH3 UC35MN2 UC35MN3 UC35MV2 UC35MV3 UC35MX3 UC40MN2 UC50MC2 UC50MC3 UC50MD2 UC50MD3 UC50MH2 UC50MH3 UC50MN2 UC50MN3 UC50MV2 UC50MV3 UC50MX2 UC50MX3 UC60MN2 UC80MC3 UC80MD3 UC80MH3 UC80MN3 UC80MV3

8 F232202

Section 3

Troubleshooting

WARNING

To reduce the risk of electrical shock, fire, explosion, serious injury or death:

• Disconnect electrical power to the washer-extractor before servicing it.

• Close the gas shut-off valve to the washer-extractor (when applicable) before servicing it.

• Never start the washer-extractor with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the washer-extractor is properly grounded.

W461R1

F232202 9

Troubleshooting

No Hot Fill Analysis (OPL)

1. No Hot Fill Analysis (OPL)

With the water turned on to the machine and a cycle started, no hot water is filling the machine when the

Check all hoses for blockage between the YV1 and YV9 valve ports and through the supply dispenser, including the vacuum breaker.

If there is no blockage, replace the entire hot water valve or install a repair kit onto the YV1 and/or YV9 valve ports. Please note that the valve solenoid isn service part.

Please refer to the Hose (OPL) location clarification.

’

t available as a

“

No Hot Fill

”

illustration for hose

“

Hot” button is pressed.

Volts* AC) at the YV1 valve

YES

solenoid across wires V1

(hot) and VN1 J9-1-9 (neutral)

and at the YV9 valve

solenoid across wires V9

from terminal strip 12

the

pushed on the cycle

selector, is there voltage

(120 Volts* AC) from G3 on the cycle selector to

Is there

voltage (120

(hot) and

VN9 (neutral)?

NO

Is

there voltage

(120 Volts* AC)

to terminal strip 29**?

NO

With

“

Hot” button

terminal strip

29**?

1A

2A

4A

YES

3A

Repair and/or replace the wire from terminal strip 12 to the YV1 and/or YV9 valve solenoids as needed.

Please note that the wire goes through valve harness connector J9-1-6.

5A

Repair and/or replace the wire from G3 on the cycle selector to terminal strip 12. This wire is named 44.

NO

6A

Is there

voltage (120

Volts* AC) from H3 on

the cycle selector to

terminal strip

29**?

NO

7A

8A

Repair and/or replace the wire between 2b on the timer and H3 on the cycle selector. This wire is called 40.

*Note: All voltage readings are approximate. **Note: All voltage readings should be taken from

terminal strip 29** as a neutral point.

10 F232202

YES

Is there

voltage (120

Volts* AC) from 2b on

the timer to terminal

strip 29**?

YES

NO

Replace the cycle selector switch.

Note: Please make sure that the hot button on the switch is pressed.

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems Service Department to verify that all checks have been done correctly.

Customer

CHM281S

No Hot Fill Hose (OPL) Illustration

Troubleshooting

YV9 VALVE PORT / SOLENOID

SUPPLY DISPENSER

HOT WATER VALVE

VACUUM BREAKER

YV1 VALVE PORT / SOLENOID

Please refer to the following 2 pages for wiring diagram information.

F232202 11

CHM277S

Troubleshooting

No Hot Fill Analysis (OPL) (Sheet 1 of 2)

2A, 4A, 6A and 7A

4

NOTE: Refer to the wiring diagram suplied with your machine.

12 F232202

No Hot Fill Analysis (OPL) (Sheet 2 of 2)

7A

8A

6A

Troubleshooting

4A

3A

1A

5A

2A

1A

F232202 13

CHM282S

0635913(E)

Troubleshooting

No Hot Fill Analysis (Coin)

2. No Hot Fill Analysis (Coin)

With the water turned on to the machine and a cycle started, no hot water is filling the machine when the

Check all hoses for blockage between the YV1 and YV9 valve ports and through the supply dispenser, including the vacuum breaker.

If there is no blockage, replace the entire hot water valve or install a repair kit onto the YV1 and/or YV9 valve ports. Please note that the valve solenoid isn part.

Please refer to the (Coin) clarification.

’

t available as a service

”

illustration for hose location

“

No Hot Fill Hose

“

Hot” button is pressed.

YES

1A

Is there voltage (120

Volts* AC) at the YV1 valve

solenoid across wires V1

(hot) and VN1 (neutral)

and at the YV9 valve

solenoid across wires V9

(hot) and VN9 (neutral)?

NO

2A

With the “Hot” button

pushed on the cycle

selector, is there voltage

(120 Volts* AC) from G2 on the cycle selector to

J9-3-1** on the input

connector?

YES

3A

Repair and/or replace the wire from G2 on the cycle selector, through J9-1-6 valve harness connector and to the YV1 and/or YV9 valve solenoids as needed. This wire is named J9-1-6 G2.

Repair and/or replace the wire between 2b on the timer and H2 on the cycle selector. This wire is called 2BH2.

6A

YES

NO

Is there voltage (120

Volts* AC) from H2 on

the cycle selector to J9-3-1** on the input

connector?

NO

Is there voltage (120

Volts* AC) from 2b on

the timer to J9-3-1** on

the input connector?

4A

5A

YES

NO

Replace the cycle selector switch.

Note: Please make sure that the hot button on the switch is pressed.

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems Service Department to verify that all checks have been done correctly.

Customer

*Note: All voltage readings are approximate.

**Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point.

14 F232202

CHM275S

No Hot Fill Hose (Coin) Illustration

Troubleshooting

YV9 VALVE PORT / SOLENOID

SUPPLY DISPENSER

HOT WATER VALVE

VACUUM BREAKER

YV1 VALVE PORT / SOLENOID

Please refer to the following 2 pages for wiring diagram information.

F232202 15

CHM277S

Troubleshooting

2A, 4A and 5A

No Hot Fill Analysis (Coin) (Sheet 1 of 2)

NOTE: Refer to the wiring diagram suplied with your machine.

16 F232202

No Hot Fill Analysis (Coin) (Sheet 2 of 2)

5A

6A

4A

2A

3A

Troubleshooting

1A

F232202 17

CHM276S

0636156(H)

Troubleshooting

3. No Cold Fill Analysis (OPL)

No Cold Fill Analysis (OPL)

With the water turned on to the machine and a cycle started, no cold water is filling the machine.

Check all hoses for blockage between the YV2 and YV10 valve ports and through the supply dispenser, including through the vacuum breaker.

If there is no blockage, replace the entire cold water valve or install a repiar kit onto the YV2 and/or YV10 valve ports. Please note that the valve solenoid isn’t available as a service part.

Please refer to the “No Cold Fill Hose (OPL)” illustration for hose location clarification.

YES

1A

Is there

voltage (120

Volts* AC) at the YV2

valve solenoid across

wires V2 (hot) and VN1 J9-1-9

(neutral) and at the YV10

valve solenoid across

wires V10 (hot) and

VN1 J9-1-9

(neutral)?

NO

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

NO

Is

there voltage

(120 Volts* AC)

from terminal strip 16

to terminal strip 29**?

NO

Is there

voltage (120

Volts* AC) from 4a on

the timer to

terminal

strip 29**?

2A

4A

YES

3A

Repair and/or replace the wire from terminal strip 16 to the YV1 and/or YV9 valve solenoids as needed.

Please note that the wire goes through valve harness connector J9-1-7.

5A

YES

Repair and/or replace the wire from 4a on the timer to wire is called 45.

terminal strip 16

. This

*Note: All voltage readings are approximate. ** Note: All voltage readings should be taken from

18 F232202

terminal strip 29** as a neutral point.

CHM283S

No Cold Fill Hose (OPL) Illustration

YV10 VALVE PORT / SOLENOID

COLD WATER VALVE

YV2 VALVE PORT / SOLENOID

VACUUM BREAKER

Troubleshooting

SUPPLY DISPENSER

CHM280S

Please refer to the following 2 pages for wiring diagram information.

F232202 19

Troubleshooting

No Cold Fill Analysis (OPL) (Sheet 1 of 2)

2A and 4A

4

NOTE: Refer to the wiring diagram suplied with your machine.

20 F232202

No Cold Fill Analysis (OPL) (Sheet 2 of 2)

4A

5A

2A

3A

1A

Troubleshooting

1A

F232202 21

CHM284S

0635913(E)

Troubleshooting

4. No Cold Fill Analysis (Coin)

No Cold Fill Analysis (Coin)

With the water turned on to the machine and a cycle started, no cold water is filling the machine.

Check all hoses for blockage between the YV2 and YV10 valve ports and through the supply dispenser, including through the vacuum breaker.

If there is no blockage, replace the entire cold water valve or install a repiar kit onto the YV2 and/or YV10 valve ports. Please note that the valve solenoid isn’t available as a service part.

YES

1A

Is there voltage (120 Volts* AC) at the YV2

valve solenoid across

wires V2 (hot) and VN2

(neutral) and at the YV10

valve solenoid across

wires V10 (hot) and VN10

(neutral)?

Please refer to the “No Cold Fill Hose (Coin)” illustration for hose location clarification.

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

*Note: All voltage readings are approximate. ** Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point.

NO

Is there voltage (120

Volts* AC) from 4a on

the timer to input

connector J9-3-1**?

NO

2A

YES

3A

Repair and/or replace the wire from 4a on the timer to the YV2 and/or YV10 valve solenoids as needed.

Please note that this wire goes through valve harness connector J9-1-7.

CHM278S

22 F232202

No Cold Fill Hose (Coin) Illustration

YV10 VALVE PORT / SOLENOID

COLD WATER VALVE

YV2 VALVE PORT / SOLENOID

VACUUM BREAKER

Troubleshooting

SUPPLY DISPENSER

CHM280S

Please refer to the following 2 pages for wiring diagram information.

F232202 23

Troubleshooting

2A

No Cold Fill Analysis (Coin) (Sheet 1 of 2)

NOTE: Refer to the wiring diagram suplied with your machine.

24 F232202

No Cold Fill Analysis (Coin) (Sheet 2 of 2)

2A

3A

Troubleshooting

1A

F232202 25

CHM279S

0636156(H)

Troubleshooting

5. No Supply 2 Fill Analysis (OPL)

With the machine beginning the wash step, no water is coming into the supply compartment #2. Please be sure that all other cycle steps have been performed properly up to the wash. Please refer to the "Cycle Timer Wash Step" illustration for timer position clarification.

Note: The following voltage readings must be taken within 30-60 seconds from the start of the wash step, as close as possible to the start of the wash step. The bleach light will be lit at this time.

Check all hoses for blockage between the YV4 valve port and the supply dispenser, including through the vacuum breaker.

If there is no blockage, replace the entire cold water valve or install a repair kit onto the YV4 valve port. Please note that the valve solenoid isn't available as a service part.

Please refer to the "Supply 2 Fill Hose" illustration for hose location clarification.

YES

Is there voltage (120

Volts** AC) at the YV4

valve solenoid across

wires V4 (hot) and VN1

J9-1-9 (neutral)?

NO

Is there voltage (120

Volts** AC) from

terminal strip 13 to

terminal strip 29*?

NO

1A

2A

YES

3A

Check the wiring between terminal strip 13 and the YV4 valve solenoid. Repair and/or replace the wire as needed.

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems' Customer Service Department to verify that all checks have been done correctly.

Please remember that all voltage readings must be taken within 30-60 seconds from the start of the wash step.

*Note: All voltage readings should be taken from terminal 29 as a neutral point. **Note: All voltage readings are approximate.

26 F232202

NO

Is there voltage (120

Volts** AC) from 6b on

the timer to terminal

strip 29*?

4A

YES

5A

Repair and/or replace the wire between 6b on the timer and terminal strip 13 as needed.

CHM272S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 27

Troubleshooting

No Supply 2 Fill Analysis (OPL) (Sheet 1 of 2)

2A and 4A

NOTE: Refer to the wiring diagram suplied with your machine.

28 F232202

No Supply 2 Fill Analysis (OPL) (Sheet 2 of 2)

4A

5A

2A

3A

Troubleshooting

1A

F232202 29

CHM274S

0635913(E)

Troubleshooting

6. No Supply 2 Fill Analysis (Coin)

No Supply 2 Fill Analysis (Coin)

With the machine beginning the wash step, no water is coming into the been performed properly up to the wash. Please refer to the "Cycle Timer Wash Step" illustration for timer position clarification.

Note: The following voltage readings must be taken within 30-60 seconds from the start of the wash step wash step. The bleach light will be lit at this time.

Check all hoses for blockage between the YV4 valve port and the supply dispenser, including through the vacuum breaker.

If there is no blockage, replace the entire hot water valve or install a repair kit onto the YV4 valve port. Please note that the valve solenoid isn't available as a service part.

Please refer to the "Supply 2 Fill Hose" illustration for hose location clarification.

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems' Customer Service Department to verify that all checks have been done correctly.

Please remember that all voltage readings must be taken within 30-60 seconds from the start of the wash step.

YES

NO

Is there voltage (120

Volts** AC) at the YV4

valve solenoid across

wires V4 (hot) and VN4

Is there voltage (120

Volts** AC) from 6b on

the timer to input

connector J9-3-1*?

supply compartment #2.

1A

(neutral)?

NO

2A

Please be sure that all other cycle steps have

, as close as possible to the start of the

3A

YES

Repair and/or replace the wire from 6b on the timer, through input connector J9-3-1 and to the YV4 valve solenoid as needed. This wire is named D2 J9-1-2.

*Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point. **Note: All voltage readings are approximate.

30 F232202

CHM270S

Supply 2 Fill Hose Illustration

COLD WATER VALVE

YV4 VALVE, PORT / SOLENOID

VACUUM BREAKER

Troubleshooting

SUPPLY 2 FILL HOSE

SUPPLY DISPENSER

Cycle Timer Wash Step Illustration

CYCLE INDICATOR WASH CYCLES

P

R

E

W

ON

ADD BLEACH

WHEN LIT

N

I

P

S

R

I

N

S

E

A

S

H

A

W

HOT

H

S

HEAVILY

SOILED

WARM

PERMPRESS

WARM

NORMAL

WASH

COLD

DELICATE

KNITS

CHM273S

0635860(G)

Please refer to the following 2 pages for wiring diagram information.

F232202 31

Troubleshooting

2A

No Supply 2 Fill Analysis (Coin) (Sheet 1 of 2)

NOTE: Refer to the wiring diagram suplied with your machine.

32 F232202

No Supply 2 Fill Analysis (Coin) (Sheet 2 of 2)

2A

3A

Troubleshooting

1A

F232202 33

CHM271S 0634311(I)

Troubleshooting

7. No Supply 3 Fill Analysis (OPL)

With the machine beginning the third and final rinse step, no water is coming into the basket. Please be sure that all other cycle steps have been performed properly up to the third and final rinse step. Please refer to the "Cycle Timer Final Rinse Step" illustration for timer position clarification.

Note: The following voltage readings must be taken within 30-60 seconds from the start of the third and final rinse step.

Check all hoses for blockage between the YV5 valve port and the supply dispenser, including through the vacuum breaker.

If there is no blockage, replace the entire hot water valve or install a repair kit onto the YV5 valve port. Please note that the valve solenoid isn't available as a service part.

Please refer to the "Supply 3 Fill Hose" illustration for hose location clarification.

YES

Is there voltage (120

Volts** AC) at the YV5

valve solenoid across

wires V5 (hot) and VN1

J9-1-9 (neutral)?

NO

Is there voltage (120

Volts** AC) from

terminal strip 15 to

terminal strip 29*?

NO

1A

2A

YES

3A

Check the wiring between terminal strip 15 and the YV5 valve solenoid. Repair and/or replace the wire as needed.

4A

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems' Customer Service Department to verify that all checks have been done correctly.

Please remember that all voltage readings must be taken within 30-60 seconds from the start of the third and final rinse step.

*Note: All voltage readings should be taken from terminal 29 as a neutral point. **Note: All voltage readings are approximate.

34 F232202

NO

Is there voltage (120

Volts** AC) from 8a on

the timer to terminal

strip 29*?

YES

5A

Repair and/or replace the wire between 8a on the timer and terminal strip 15 as needed.

CHM265S

Supply 3 Fill Hose Illustration

HOT WATER VALVE

YV5 VALVE, PORT / SOLENOID

VACUUM BREAKER

Troubleshooting

SUPPLY 3 FILL HOSE

SUPPLY DISPENSER

Cycle Timer Final Rinse Step Illustration

CYCLE INDICATOR WASH CYCLES

P

R

E

W

ON

ADD BLEACH

WHEN LIT

N

I

P

S

R

I

N

S

E

A

S

H

S

A

W

HOT

HEAVILY

SOILED

WARM

PERMPRESS

WARM

NORMAL

WASH

COLD

DELICATE

KNITS

Please refer to the following 2 pages for wiring diagram information.

F232202 35

CHM268S

0635860(G)

Troubleshooting

No Supply 3 Fill Analysis (OPL) (Sheet 1 of 2)

2A and 4A

NOTE: Refer to the wiring diagram suplied with your machine.

36 F232202

No Supply 3 Fill Analysis (OPL) (Sheet 2 of 2)

4A

5A

2A

3A

Troubleshooting

1A

F232202 37

CHM266S

0635913(E)

Troubleshooting

8. No Supply 3 Fill Analysis (Coin)

No Supply 3 Fill Analysis (Coin)

With the machine beginning the third and final rinse step, no water is coming into the basket. Please be sure that all other cycle steps have been performed properly up to the third and final rinse step. Please refer to the "Cycle Timer Final Rinse Step" illustration for timer position clarification.

Note: The following voltage readings must be taken within 30-60 seconds from the start of the third and final rinse step.

Check all hoses for blockage between the YV5 valve port and the supply dispenser, including through the vacuum breaker.

If there is no blockage, replace the entire hot water valve or install a repair kit onto the YV5 valve port. Please note that the valve solenoid isn't available as a service part.

Please refer to the "Supply 3 Fill Hose" illustration for hose location clarification.

Assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems' Customer Service Department to verify that all checks have been done correctly.

Please remember that all voltage readings must be taken within 30-60 seconds from the start of the third and final rinse step.

YES

NO

Is there voltage (120 Volts** AC) at the YV5 valve solenoid across

wires V5 (hot) and VN5

(neutral)?

NO

Is there voltage (120

Volts** AC) from 8a on

the timer to input

connector J9-3-1*?

1A

2A

YES

3A

Repair and/or replace the wire from 8a on the timer, through input connector J9-3-1 and to the YV5 valve solenoid as needed. This wire is named J9-1-3 8A.

*Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point. **Note: All voltage readings are approximate.

38 F232202

CHM267S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 39

Troubleshooting

2A

No Supply 3 Fill Analysis (Coin) (Sheet 1 of 2)

NOTE: Refer to the wiring diagram suplied with your machine.

40 F232202

No Supply 3 Fill Analysis (Coin) (Sheet 2 of 2)

2A

3A

Troubleshooting

1A

F232202 41

CHM269S

0636156(H)

Troubleshooting

9. No Motor Function (OPL; Fw and Rev)

No Motor Function (OPL; Fw and Rev)

With the machine running the water valves on and the machine holding water (i.e., filling up), the basket has no wash function (i.e., fw or rev).

Note: Before proceeding to the next step, take voltage reading across wire 4 where it connects to the KM1 wash contactor and terminal strip 25 and also across terminal strips 25 and 29*. This is a test to check if the ACN (neutral) circuit is intact all of the way to KM1 wash contactor. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present on both readings, contact Alliance Laundry Systems’ Customer Service Department for assistance in locating the broken circuit.

Inspect wire 21 and repair and/or replace it as needed.

YES

7A

Is there voltage (120 Volts** AC)

from wire 21 to

terminal strip 29*?

NO

9A

Is there voltage (120 Volts** AC)

from wire 12 to

terminal strip 29*?

8A

NO

Replace the KM1 wash contactor.

YES

Replace the KM2 spin contactor.

(120 Volts** AC) at the

KM1 wash contactor

across wires 21 and 4?

2A

Is there voltage

NO

Replace the KM1 wash contactor.

NO

YES

while the contactor is energized.

Check L1-T1, L2-T2 and L3-T3.

Is the KM1

wash contactor

energized?

YES

Check the KM1

wash contactor’s contacts

Do all three contactor legs

have the same voltage

on the input as

on the output?

3A***

1A

Check the connection from 16b on the timer to the KM2

NO

10A

Is there voltage (120 Volts** AC) from 16b on the

timer to terminal

strip 29*?

NO

If the wire is intact, assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

*Note: All voltage readings should be taken from terminal 29 as a neutral point. **Note: All voltage readings are approximate. ***Note: Refer to the Contactor Schematic.

YES

spin contactor.

Replace or repair the wires and/or wire ends as needed.

Check the connection from terminals 22, 23 and 24 to the KM1 wash contactor.

Replace or repair the wires and/or wire ends as needed.

YES

4A***

5A***

NO

6A***

Inspect the three motor leads that connect terminals 22, 23 and 24 to the M1 motor, checking for broken and/or shorted leads. Replace or repair the wires and/or wire ends as needed.

If the wires are intact, assuming that all checks were done properly, replace the motor or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

and the motor leads disconnected

from terminals 22, 23 and 24, is there

voltage (120 Volts** AC) from terminal

22 to terminal strip 29*, terminal 23

With the KM1

wash contactor energized

to terminal strip 29* and

terminal 24 to terminal

strip 29*?

YES

CHM249S

42 F232202

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 43

Troubleshooting

No Motor Function (OPL; Fw and Rev) (Sheet 1 of 2)

1A

1A, 4A, 7A, 9A and 10A

NOTE: Refer to the wiring diagram supplied with your machine.

44 F232202

No Motor Function (OPL; Fw and Rev) (Sheet 2 of 2)

10A

9A

Troubleshooting

8A

2A

1A

7A

F232202 45

CHM250S

0635913(E)

Troubleshooting

10. No Motor Function (Coin; Fw and Rev)

No Motor Function (Coin; Fw and Rev)

With the machine running, the water valves on and the machine holding water (i.e., filling up), the basket has no wash function (i.e., fw or rev).

Note: Before proceeding to the next step, take voltage reading across the ACN (neutral) wire where it connects to the KM1 wash contactor and input connector J9-3-3 and also across input connector J9-3-3 and input connector J9-3-1*. This is a test to check if the ACN (neutral) circuit is intact all of the way to the KM1 wash contactor. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present on both readings, contact Alliance Laundry Systems’ Customer Service Department for assistance in locating the broken circuit.

Inspect the wire between the KM1 wash contactor and the KM2 spin contactor. Repair and/or replace the wire as needed.

YES

7A

Is there voltage

(120 Volts** AC) from

wire NCKM2 (hot) to input

connector J9-3-1*?

NO

9A

Is there voltage

(120 Volts** AC) from

16b Spin NC11 to input

connector J9-3-1*?

NO

Replace the KM1 wash contactor.

YES

Replace the KM2 spin contactor.

8A

2A

Is there voltage

(120 Volts** AC) at the

KM1 wash contactor across

wires NCKM2 (hot) and

ACN (neutral)?

NO

Replace the KM1 wash contactor.

NO

YES

while the contactor is energized.

Check L1-T1, L2-T2 and L3-T3.

Is the KM1

wash contactor

energized?

YES

Check the KM1

wash contactor’s contacts

Do all three contactor legs

have the same voltage

on the input as

on the output?

3A***

1A

Check the connection from 16b on the timer to the KM2

NO

10A

Is there voltage

(120 Volts** AC) from

16b on the timer to input

connector J9-3-1*?

NO

If the wire is intact, assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

*Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point. **Note: All voltage readings are approximate. ***Note: Refer to the Contactor Schematic.

YES

spin contactor.

Replace or repair the wires and/or wire ends as needed.

Check the connection from terminals 22, 23 and 24 to the KM1 wash contactor.

Replace or repair the wires and/or wire ends as needed.

YES

4A***

5A***

NO

6A***

Inspect the three motor leads that connect terminals 22, 23 and 24 to the M1 motor, checking for broken and/or shorted leads. Replace or repair the wires and/or wire ends as needed.

If the wires are intact, assuming that all checks were done properly, replace the motor or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

and the motor leads disconnected

from terminals 22, 23 and 24, is there voltage (120 Volts** AC) from terminal 22 to input connector J9-3-1*, terminal

With the KM1

wash contactor energized

23 to input connector J9-3-1* and

terminal 24 to input

connector J9-3-1*?

YES

CHM252S

46 F232202

Troubleshooting

Please refer to the following 4 pages for wiring diagram information.

F232202 47

Troubleshooting

1A, 4A, 7A, 9A and 10A

1A

No Motor Function (Coin; Fw and Rev) (Sheet 1 of 2)

NOTE: Refer to the wiring diagram supplied with your machine.

48 F232202

No Motor Function (Coin; Fw and Rev) (Sheet 2 of 2)

10A

9A

7A

2A

8A

Troubleshooting

2A

1A

F232202 49

CHM253S

0636156(H)

Troubleshooting

4

6

No Motor Function (Fw and Rev) Contactor Schematic (Sheet 1 of 2)

3A

NOTE: Refer to the wiring diagram supplied with your machine.

50 F232202

Troubleshooting

No Motor Function (Fw and Rev) Contactor Schematic (Sheet 2 of 2)

5A

4A

6A

CHM251S

0634283(G)

F232202 51

Troubleshooting

11. No Motor Function (OPL; Extract)

No Motor Function (OPL; Extract)

With the machine running, the water valves on and the machine holding water (i.e., filling up), the basket has no extract function (i.e., spin).

Note: Before proceeding to the next step, take voltage reading across the wire 4 where it connects to the KM2 spin contactor and terminal strip 25 and also across terminal strips 25 and 29*. This is a test to check if the ACN (neutral) circuit is intact all of the way to the KM1 wash contactor. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present on both readings, contact Alliance Laundry Systems’ Customer Service Department for assistance in locating the broken circuit.

Replace the KM2 spin contactor.

NO

7A

8A

NO

Replace the KM2 spin contactor.

Is there voltage (120

Volts** AC) at the KM2

spin contactor across

wires 11 and 4?

2A

NO

YES

Is the KM2

spin contactor

energized?

Check the KM2 spin

contactor’s contacts while

the contactor is energized.

Check L1-T1, L2-T2 and

L3-T3.

Do all three contactor legs

have the same voltage on the

input as on the output?

YES

3A***

Inspect wire 11 and repair and/or replace it as needed.

YES

Is there voltage

(120 Volts** AC)

from the timer terminal 6a to

terminal strip 29*?

NO

1A

If the wire is intact, assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

Check the connection from terminals 19, 20 and 21 to the KM2 spin contactor.

Replace or repair the wires and/or wire ends as needed.

6A***

Inspect the three motor leads that connect terminals 19, 20 and 21 to the M1 motor, checking for broken and/or shorted leads. Replace or repair the wires and/or wire ends as needed.

If the wires are intact, assuming that all checks were done properly, replace the motor or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

* Note: All voltage readings should be taken from terminal strip 29 as a neutral point. ** Note: All voltage readings are approximate. *** Note: Refer to the Contactor Schematic.

5A***

NO

YES

4A***

With the KM2 spin contactor

energized and the motor leads disconnected from terminals 19, 20 and 21, is there voltage (120

Volts** AC) from terminal 19 to terminal strip 29*, terminal 20 to

terminal strip 29* and terminal

21 to terminal strip 29*?

YES

CHM257S

52 F232202

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 53

Troubleshooting

No Motor Function (OPL; Extract) (Sheet 1 of 2)

1A

1A, 4A and 7A

NOTE: Refer to the wiring diagram supplied with your machine.

54 F232202

No Motor Function (OPL; Extract) (Sheet 2 of 2)

7A

8A

2A

Troubleshooting

1A

F232202 55

CHM258S

0635913(E)

Troubleshooting

12. No Motor Function (Coin; Extract)

No Motor Function (Coin; Extract)

With the machine running, the water valves on and the machine holding water (i.e., filling up), the basket has no extract function (i.e., spin).

Note: Before proceeding to the next step, take voltage reading across the ACN (neutral) wire where it connects to the KM2 spin contactor and input connector J9-3-3 and also across input connector J9-3-3 and input connector J9-3-1*. This is a test to check if the ACN (neutral) circuit is intact all of the way to the KM2 spin contactor. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present on both readings, contact Alliance Laundry Systems’ Customer Service Department for assistance in locating the broken circuit.

Replace the KM2 spin contactor.

Inspect the wire between the KM2 spin contactor and the 6a timer terminal. Repair and/or replace the wire as needed.

YES

7A

Is there voltage

(120 Volts** AC)

from the timer

terminal 6a (hot) to

input connector

J9-3-1*?

NO

8A

Is there voltage (120

NO

Replace the KM2 spin contactor.

Volts** AC) at the KM2

spin contactor across

wires 6a Spin A2 (hot)

and ACN-1 (neutral)?

2A

NO

YES

Check the KM2 spin

contactor’s contacts while

the contactor is energized.

Check L1-T1, L2-T2 and

Do all three contactor legs

have the same voltage on the

input as on the output?

NO

Is the KM2

spin contactor

energized?

YES

3A***

L3-T3.

1A

If the wire is intact, assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

Check the connection from terminals 19, 20 and 21 to the KM2 spin contactor.

Replace or repair the wires and/or wire ends as needed.

6A***

Inspect the three motor leads that connect terminals 19, 20 and 21 to the M1 motor, checking for broken and/or shorted leads. Replace or repair the wires and/or wire ends as needed.

If the wires are intact, assuming that all checks were done properly, replace the motor or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

* Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point. ** Note: All voltage readings are approximate. *** Note: Refer to the Contactor Schematic.

5A***

NO

YES

4A***

With the KM2 spin contactor

energized and the motor leads

disconnected from terminals 19,

20 and 21, is there voltage (120

Volts** AC) from terminal 19 to

input connector J9-3-1*, terminal

20 to input connector J9-3-1* and

terminal 21 to input connector

J9-3-1*?

YES

CHM254S

56 F232202

Troubleshooting

Please refer to the following 4 pages for wiring diagram information.

F232202 57

Troubleshooting

1A, 4A and 7A

1A

No Motor Function (Coin; Extract) (Sheet 1 of 2)

NOTE: Refer to the wiring diagram supplied with your machine.

58 F232202

No Motor Function (Coin; Extract) (Sheet 2 of 2)

7A

8A

2A

1A

Troubleshooting

F232202 59

CHM255S

0636156(H)

Troubleshooting

No Motor Function (Extract) Contactor Schematic (Sheet 1 of 2)

NOTE: Refer to the wiring diagram supplied with your machine.

60 F232202

Troubleshooting

No Motor Function (Extract) Contactor Schematic (Sheet 2 of 2)

5A

3A

4A

6A

F232202 61

CHM256S

0634283(G)

Troubleshooting

No Fill at A

(OPL)

13. No Fill at Any Time During the Cycle (OPL)

ny Time During the Cycle

With the machine running, the basket turning and the “ON” light (i.e., the light on the control panel by the timer cycle indicator light) lit, the machine does not fill up (i.e., the water inlet valves do not turn on).

Note: Before proceeding to the next step, take voltage readings across the VN1 J9-1-9 (neutral) wire where it connects to any of the fill valves and terminal strip 25 also across terminal strip 25 and terminal strip 29*. This is a test to check if the VN1 J9-1-9 (neutral) circuit is intact all of the way to all water valves. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present on both readings, contact Alliance Laundry Systems’ Customer Service department for assistance in locating the broken circuit.

Unclog the water supply hose filter screens.

1A

YES

Turn the hot and cold water supplies on.

4A

Check the wiring between 10b on the timer to the water level switch and from the water level level switch to 4 (wire 31). Replace or repair the water level switch, wires and/or wire ends as needed.

If the wire is intact, assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems’ Customer service department to verify that all checks have been done correctly.

This circuit is used for all fills except for the wash cycle. The wash cycle uses the circuit from 10a to 4c.

NO

Are the hot and cold

water supplies turned

on to the machine?

Is there voltage (120

Volts** AC) from 10b (wire 38) on the timer to terminal strip 29*?

YES

NO

If 120 Volts** AC are present from 4 (wire

31) on the timer to terminal strip 29*, the machine should be filling with water unless the water supply to the machine is turned off. Check to make sure that both the hot and cold water supply to the machine are turned on.

Are the water supply

hose filter screens

blocked?

NO

2A3A

At the start of the

cycle, during the

prewash, is there

voltage (120 Volts**

AC) from 4 (wire 31)

on the timer to terminal

strip 29*?

YES

*Note: All voltage readings should be taken from terminal strip 29 as a neutral point. **Note: All voltage readings are approximate.

62 F232202

CHM261S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 63

Troubleshooting

No Fill at Any Time During the Cycle (OPL) (Sheet 1 of 2)

1A

4

1A, 2A and 3A

NOTE: Refer to the wiring diagram supplied with your machine.

64 F232202

No Fill at Any Time During the Cycle (OPL) (Sheet 2 of 2)

2A

3A

4A

Troubleshooting

1A

F232202 65

CHM262S

0635913(E)

Troubleshooting

No Fill at Any Time During the Cycle (Coin)

14. No Fill at Any Time During the Cycle (Coin)

With the machine running, the basket turning and the “ON” light (i.e., the light on the control panel by the timer cycle indicator light) lit, the machine does not fill up (i.e., the water inlet valves do not turn on).

Note: Before proceeding to the next step, take voltage readings across the VN2 (neutral) wire where it connects to the VN2 cold fill valve and input connector J9-3-3 and also across input connector J9-3-3 and input connector J9-3-1*. This is a test to check if the VN2 (neutral) circuit is intact all of the way to all water valves. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present on both readings, contact Alliance Laundry Systems’ Customer Service department for assistance in locating the broken circuit.

Unclog the water supply hose filter screens.

YES

1A

Turn the hot and cold water supplies on.

4A

Check the wiring between 10b on the timer to the water level switch and from the water level switch to 4c. Replace or repair the water level switch, wires and/or wire ends as needed.

If the wire is intact, assuming that all checks were done properly, replace the timer or contact Alliance Laundry Systems' Customer service department to verify that all checks have been done correctly.

This circuit is used for all fills except for the wash cycle. The wash cycle uses the circuit from 10a to 4c.

NO

Are the hot and cold

water supplies turned

on to the machine?

Is there voltage (120

Volts** AC) from 10b

on the timer to input

connector J9-3-1*?

YES

NO

If 120 Volts** AC are present from 4c on the timer to input connector J9-3-1*, the machine should be filling with water unless the water supply to the machine is turned off. Check to make sure that both the hot and cold water supply to the machine are turned on.

Are the water supply

hose filter screens

blocked?

NO

2A3A

At the

start of the

cycle, during the

prewash, is there

voltage (120 Volts**

AC) from 4c on the

timer to input

connector

J9-3-1*?

YES

*Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point. **Note: All voltage readings are approximate.

66 F232202

CHM259S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 67

Troubleshooting

1A, 2A and 3A

1A

No Fill at Any Time During the Cycle (Coin) (Sheet 1 of 2)

NOTE: Refer to the wiring diagram supplied with your machine.

68 F232202

No Fill at Any Time During the Cycle (Coin) (Sheet 2 of 2)

4A

3A

2A

Troubleshooting

1A

F232202 69

CHM260S

0636156(H)

Troubleshooting

Drain Valve Malfunction (OPL)

15. Drain Valve Malfunction (OPL)

With the machine running, the basket moving and the water valves on, the machine does not hold water (i.e., the machine does not fill).

Note: Before proceeding to the next step, take voltage readings across terminal strips 25 and 29* and also across terminal strip 25 and the DNV wire. This is a test to check if the ACN (neutral) circuit is intact all of the way to the drain valve. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present, contact Alliance Laundry Systems’ Customer Service Department for assistance in locating the broken circuit.

2A

Is there voltage (120 Volts** AC)

across the drain

valve wires

(DVN and DV)?

NO

1A

Remove the drain hose and inspect the drain valve, checking for blockage, a damaged seal and that the drain valve closes when 120 Volts** AC are present.

YES

Remove all blockages.

Replace the drain valve if the seal is damaged or if the drain valve does not close when 120 Volts** AC are present.

3A

Is there voltage (120 Volts** AC)

across terminal strips

11 and 29*?

NO

5A

Is there voltage (120 Volts** AC)

across 12a

on the timer and

terminal strip 29*?

NO

Assuming that the basket turns, that the water valves turn on and that the machine does not hold water (i.e., fill up), replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

*Note: All voltage readings should be taken from terminal 29 as a neutral point. **Note: All voltage readings are approximate.

4A

Check the connection between terminal strip

YES

11 and the drain valve.

Replace or repair the wires and/or wire ends as needed.

6A

Check the connection between 12a on the timer and terminal strip 11.

YES

Replace or repair the wires and/or wire ends as needed.

CHM245S

70 F232202

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 71

Troubleshooting

2

Drain Valve Malfunction (OPL) (Sheet 1 of 2)

1A

6A

4

1A, 3A and 5A

NOTE: Refer to the wiring diagram supplied with your machine.

72 F232202

Troubleshooting

Drain Valve Malfunction (OPL) (Sheet 2 of 2)

5A

3A

4A

2A

1A

F232202 73

CHM244S

0635913(E)

Troubleshooting

Drain Valve Malfunction (Coin)

16. Drain Valve Malfunction (Coin)

With the machine running, the basket moving and the water valves on, the machine does not hold water (i.e., the machine does not fill).

Note: Before proceeding to the next step, take voltage readings across input connector J9-3-1* and J9-3-3 and also across J9-3-3 and the DN wire. This is a test to check if the ACN (neutral) circuit is intact all of the way to the drain valve. This will also check the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present, contact Alliance Laundry Systems’ Customer Service Department for assistance in locating the broken circuit.

Is there voltage (120 Volts** AC)

across the drain

valve wires

(DV and DN)?

NO

1A

2A

Remove the drain hose and inspect the drain valve, checking for blockage, a damaged seal and that the drain valve closes when 120 Volts** AC are present.

YES

Remove all blockages.

Replace the drain valve if the seal is damaged or if the drain valve does not close when 120 Volts** AC are present.

Is there voltage (120 Volts** AC)

across J-3 pin 1 and input

connector J9-3-1*?

NO

Is there voltage (120 Volts** AC)

across 12a

on the timer and

input connector J9-3-1*?

NO

Assuming that the basket turns, that the water valves turn on and that the machine does not hold water (i.e., fill up), replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

*Note: All voltage readings should be taken from J9-3-1 as a neutral point. **Note: All voltage readings are approximate.

3A

5A

4A

Check the connection between J3-1 and the

YES

drain valve.

Replace or repair the wires and/or wire ends as needed.

6A

Check the connection between 12a on the timer and J3-1-1.

YES

Replace or repair the wires and/or wire ends as needed.

CHM248S

74 F232202

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 75

Troubleshooting

3A and 5A

1A

Drain Valve Malfunction (Coin) (Sheet 1 of 2)

5A

4A

NOTE: Refer to the wiring diagram supplied with your machine.

76 F232202

Troubleshooting

Drain Valve Malfunction (Coin) (Sheet 2 of 2)

5A

6A

3A

4A

1A

2A

F232202 77

CHM243S

0636156(H)

Troubleshooting

g()

17. Door Unlocking Malfunction (OPL)

Check the connection between the door unlock solenoid and the door unlock switch.

Replace or repair the wires and/or wire ends as needed.

YES

Replace the door unlock solenoid.

YES

While pressing the white unlock

pushbutton, is there

voltage (110 Volts** DC) across

the two door unlock solenoid wires?

(DU NO D1 and DU NO D2)

NOTE: The machine must be

at the end of a cycle with the

timer pointing upward to

the 12 o’clock

position.

NO

While

pressing the white

unlock pushbutton, is

there voltage (110 Volts**

DC) across the two wires

(DU NO D1 and DU NO D2)

connected to the door

unlock switch?

(J9-2-8 DU COM

and J9-2-7 COM)

3A

The machine runs a complete cycle and all functions act normally but the machine will not unlock at the end of the

.

cycle

Note: Before proceeding to the next step, take voltage readings across terminal strips 25 and 29* and also across terminal strip 25 and terminal strip 9. This is a test to check if the ACN (neutral) circuit is intact all of the way to the door lock bridge rectifier. This will also test the function of the voltmeter. If 120 Volts** are present on both readings, continue to the next troubleshooting step. If 120 Volts** are not present, contact Alliance Laundry Systems’ Customer Service Department for assistance in locating the broken circuit.

Check the mechanical operation of the door handle and door lock catch or for any binding of the door lock solenoid and slide mechanism.

2A

At the end of the

NO

cycle, while pressing

the white unlock

pushbutton, does the

door lock solenoid

pull back to the left?

YES

4A

NO

Is there voltage (110 Volts**

DC) on the input wires of the

door unlock switch?

NO

7A

5A

1A

NO

While pressing the

white unlock

pushbutton, can the

red door handle

pushbutton be pressed

and the door handle

turned?

YES

Replace the door unlock switch.

6A

Check the connection between the door unlock switch and the bridge rectifier.

Replace or repair the wires and/or wire ends as needed.

Replace the bridge rectifier.

Check the connection between the start switch and the bridge rectifier.

Replace or repair the wires and/or wire ends as needed.

Is there voltage (120

Volts** AC) across the

“~”

(AC terminals) on

the bridge rectifier?

NO

9A

Is there

voltage (120

YES NO

Volts** AC) across the

start switch output

wire (BR STRT NC)

and terminal

strip 29*?

NOYES

Replace the start switch.

8A

Is there voltage (110

Volts** DC) across the

“+” and “-” terminals

on the bridge rectifier?

YES

10A

Is there

voltage (120

Volts** AC) across the

start switch input

wire (TS 39 STRT NC)

and terminal

strip 29*?

NO

YES

Is there voltage (120

Volts** AC) across

terminal strip 39 and

terminal strip 29* ?

11A

Check the connection between the start switch and terminal strip 39.

Replace or repair the wires and/or wire ends as needed.

YES

Assumming that the machine runs a complete cycle and that all functions act normally but the machine will not unlock at the end of the cycle, replace the timer or contact Alliance Laundry Systems’ Customer Service Department to verify that all checks have been done correctly.

12A

NO

13A

14A

Check the connection between terminal strip 39 and 9a on the timer.

*Note: All AC voltage readings should be taken using terminal 29 as a neutral point. **Note: All voltage readings are approximate.

78 F232202

Replace or repair the wires and/or wire ends as needed.

YES

Is there voltage (120 Volts** AC) across 9a

on the timer and

terminal strip 29*?

NO

CHM247S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 79

Troubleshooting

Door Unlocking Malfunction (OPL) (Sheet 1 of 2)

1A

1A, 8A, 10A, 11A and 12A

14A

11A

12A

8A

13A

10A

4

9A

5A

7A

6A

NOTE: Refer to the wiring diagram supplied with your machine.

80 F232202

4A4A

3A

2A

Door Unlocking Malfunction (OPL) (Sheet 2 of 2)

Troubleshooting

1A

CHM246S

0635913(E)

F232202 81

Troubleshooting

18. Door Unlocking Malfunction (Coin)

The cycle has functioned as normal, but, during the cycle’s final extract step, the high spin has stopped, the basket is rotating in one direction and the door hasn’t unlocked.

Repair and/or replace the wire between the door lock board and terminal 12b on the timer.

YES

Is there

voltage (120

Volts* AC) from terminal 12b on the timer to J9-3-1** on

the input

connector?

YES

Is there

voltage (120

Volts* AC) from

terminal 15 on the

door lock board to

J9-3-1** on the input

connector?

6A

5A

4A

NO

Replace the timer.

NO

Disconnect

the blue/black wire and the

black wire from the door unlock board. If

the harness has a plug, unplug the harness

from the board. If the harness does not

have a plug, disconnect the wires from the

Take an ohm reading between the

blue/black and black wires.

Is there an ohm reading of 65 ohms

between terminals 14 and 9 on the

NOTE: Connect the red voltmeter probe to terminal 9 and the black

voltmeter probe to terminal 14.

NOTE: The voltage reading will be a

pulse that will last for one

board.

(+/- 10%)?

YES

Is there

voltage (120 Volts* DC)

door lock board?

second only.

2A

1A

YES

NO

Replace the door unlock solenoid.

3A

Repair and/or replace the wires between the door lock board and terminals 9 and 14 of the door unlock solenoid.

NO

Replace the door lock board.

*Note: All voltage readings are approximate.

** Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point.

82 F232202

CHM325S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 83

Troubleshooting

4A and 5A

Door Unlocking Malfunction (Coin) (Sheet 1 of 2)

6A

1A and 2A

5A

4A

NOTE: Refer to the wiring diagram supplied with your machine.

84 F232202

Door Unlocking Malfunction (Coin) (Sheet 2 of 2)

3A

Troubleshooting

F232202 85

CHM326S

0634311(I)

Troubleshooting

19. Water Running Continuously with Machine Power Off

Water Running Continuously With Machine Power Off

With electrical power removed from the machine, water is running continuously into compartment 1 of the supply dispenser.

Using the “Water Running Continuously” schematic, follow the hose from compartment 1 of the supply dispenser back through the vacuum breaker and the Y-connector to the hot water valve at V9 and the cold water valve at V10.

To determine which of the valves is leaking, turn off the water supply to each of the valves, one valve at a time. When the water supply is removed from the leaking valve, the water running into compartment 1 of the supply dispenser will stop.

For example, if water is running into compartment 1 of the supply dispenser continuously, when the water supply is removed from the hot water valve, the water continues to run into compartment 1. However, when the water supply is removed from the cold water valve, the water running into compartment 1 stops. Therefore, the cold water valve is the leaking valve.

With electrical power removed from the machine, water is running continuously into compartment 2 of the supply dispenser.

Using the “Water Running Continuously” schematic, follow the hose from compartment 2 of the supply dispenser back through the vacuum breaker to the cold water valve at V4.

Install a valve repair kit onto the cold water valve or replace the valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.

With electrical power removed from the machine, water is running continuously into compartment 3 of the supply dispenser.

Using the “Water Running Continuously” schematic, follow the hose from compartment 3 of the supply dispenser back through the vacuum breaker to the cold water valve at V5.

Install a valve repair kit onto the hot water valve or replace the valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.

With electrical power removed from the machine, water is running continuously into the bottom of the washer-extractor.

To determine which of the valves is leaking, turn off the water supply to each of the valves, one valve at a time. When the water supply is removed from the leaking valve, the water running into the bottom of the washer-extractor will stop.

For example, when the water supply is removed from the hot water valve at V1, the water continues to run into the bottom of the washer-extractor. However, when the water supply is removed from the cold water valve at V2, the water running into the bottom of the washerextractor stops. Therefore, the cold water valve at V2 is the leaking valve.

Once the leaking valve(s) has been determined, install a valve repair kit onto the leaking valve or replace the leaking valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.

Once the leaking valve(s) has been determined, install a valve repair kit onto the leaking valve port or replace the entire leaking valve. Refer to the Parts manual for your washer-extractor for valve and valve repair kit part numbers.

86 F232202

CHM263S

Water Running Continuously Illustration

Troubleshooting

Y – CONNECTOR

HOT WATER VALVE COLD WATER VALVE

VACUUM BREAKER

SUPPLY DISPENSER

CHM264S

0635860(G)

F232202 87

Troubleshooting

20. Excessive Vibration and/or Noise During Spin

There is excessive vibration and/or noise during a spin cycle.

Always make sure that full loads are used. Never wash partial

Has the

machine been

loaded

improperly?

No

Yes

loads.

Do not mix various laundry items together in the same wash (e.g., do not wash towels and sheets together).

Avoid using laundry bags.

Has the machine

been installed

improperly?

Yes

Do the

bearings

require

replacement?

No

Yes

Make sure that the washer-extractor is anchored to a flat, level surface with the proper depth of concrete.

Tighten all anchor bolts and nuts. Make sure that they are of the correct size and grade.

Make sure that the washer-extractor is grouted properly.

Refer the installation manual that was supplied with the machine for exact installation specifications.

Check the bearings' noise factor.

Lift up on the basket at the front of the tub. Check for any up and down play that would indicate bearing wear.

Replace the bearings as needed.

88 F232202

CHM431S

21. Excessive Cycle Time

One or more cycles is excessively long.

Are any of the cycles' fill

times excessively long?

NOTE: All fill times should

not exceed 4-5 minutes.

Any fill times should easily

complete during this time.

Yes

Troubleshooting

Refer to the "No Fill Analysis" flowchart.

No

Are any of the

drain times

excessively long?

NOTE: Any drain

time should not

exceed 30-40

seconds.

Yes

Check all internal and external plumbing entering and exiting the machine.

CHM432S

F232202 89

Troubleshooting

22. Machine Timer Won’t Advance with Door Locked (OPL)

With the door locked (i.e., the door cannot be unlocked without pressing the white button), the timer doesn't advance when the start button is pressed.

Consult the contactor schematic and check

1

the main incoming power fuse(s).

5

Repair and/or replace the wire from terminal 5 on the door safety relay to terminal strip 6.

12

Repair and/or replace the wire from 9 common on the timer to terminal 3 on the door safety relay. This wire is called “wire 24.”

Is there voltage (120 Volts** AC)

from 9 common on

the timer to terminal

Assuming that all checks were done properly, replace the timer. Contact Alliance Laundry Systems’ Customer Service department to verify that all checks have been done correctly.

NO

strip 29*?

Is there voltage (120 Volts** AC)

from 9b on the

timer to terminal

strip 29*?

NO

YES

Is there voltage (120 Volts** AC)

from terminal strip

6 to terminal strip

29*?

YES

NO

11

YES

13

Is there voltage (120 Volts** AC)

from terminal 5 on

the door safety

relay to terminal

strip 29*?

YES

Is there voltage (120 Volts** AC)

from terminal 3 on

the door safety

relay to terminal

strip 29*?

NO

Is there voltage (120 Volts** AC)

from terminal strip

5 to terminal strip

29*?

NO

2

Is there voltage (120 Volts** AC)

from terminal strip

35 to terminal

strip 29*?

4

YES

3

The red on/off rocker switch and/or the wiring between the switch and terminal 6 needs to be repaired and/or replaced. Replace the switch and/or repair/replace the wiring as needed.

NOTE: The red on/off rocker switch should be lighted when voltage is passing through it.

6

Replace the door safety relay.

YES

9

Is there voltage (120 Volts** AC)

from wire 33 at the

7

YES

10

Repair and/or replace the wire from terminal strip 5 to the door safety relay. This wire is called “wire 33.”

door safety relay to

terminal strip 29*?

NO

The timer should be advancing when the start button is pressed. Please refer to the “Timer Advances But Machine Does Not Start With Door Locked (OPL)” flowchart.

*Note: All voltage readings should be taken from terminal 29 as a neutral point. **Note: All voltage readings are approximate.

90 F232202

8

Check the magnetic door switch and the wiring between the switch and terminal strips 5 and 6. Repair/replace the wiring as needed.

CHM285S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 91

Troubleshooting

Machine Timer Won’t Advance with Door Locked (OPL) (Sheet 1 of 2)

6

5

11

4

3

2

8

10

1

12

13

4

7

9

1, 2, 4, 6, 7, 9, 11 and 13

NOTE: Refer to the wiring diagram supplied with your machine.

92 F232202

Troubleshooting

Machine Timer Won’t Advance with Door Locked (OPL) (Sheet 2 of 2)

F232202 93

CHM286S

0635913(E)

Troubleshooting

23. Machine Timer Won’t Advance with Door Locked (Coin)

1A

With the

door locked (i.e., the

solenoid has moved to the right

and the door will not open

when the red button is

pressed) is there voltage (120

Volts* AC) from 11c on the

timer to input connector

J9-3-1**?

YES

2A

Is there

voltage (120

Volts* AC) from pin 1

on the J9-2 connector

to input connector

J9-3-1**?

NO

Go to the “Timer Advances But Machine Does Not Start With Door Locked (Coin)” flowchart.

3A

Repair and/or replace the wire from 11c on the timer to pin 1 on the J9-2 connector. This wire is named J9-2-1 11c.

Repair and/or replace the wire from pin 5 on the J9-2 connector to the door handle switch. This wire is named D6.

7A

YES

Is there

voltage (120

Volts* AC) from wire

D5 on the J9-2

connector to input

connector

J9-3-1**?

YES

Is there

voltage (120

Volts* AC) from pin 5

on the J9-2 connector

to input connector

J9-3-1**?

4A

6A

NO

5A

Repair and/or replace the wire from pin 1 on the J9-2 connector to the door handle switch. This wire is named D5.

Replace the door lock microswitch.

*Note: All voltage readings are approximate.

** Note: All voltage readings should be taken from input connector J9-3-1 as a neutral point.

94 F232202

CHM323S

Troubleshooting

Please refer to the following 2 pages for wiring diagram information.

F232202 95

Troubleshooting

Machine Timer Won’t Advance with Door Locked (Coin) (Sheet 1 of 2)

1A, 2A, 4A and 6A

3A

1A

5A

2A

4A

6A

NOTE: Refer to the wiring diagram supplied with your machine.

96 F232202

Troubleshooting

Machine Timer Won’t Advance with Door Locked (Coin) (Sheet 2 of 2)

5A

7A

F232202 97

CHM324S

0634311(I)

Troubleshooting

24. Timer Advances But Machine Does Not Start with Door Locked (OPL)

With the door locked (i.e., the door cannot be

3A

Repair and/or replace the wire between 9b on the timer and terminal strip 3. This wire is named 34.

unlocked without pressing the white button), the timer advances but the machine doesn

1A

’

t start.

2A

Is

there voltage

NO

5A

Replace and/or replace the wire between terminal strip 3 and common on the microswitch.

NOTE: The J9-2-3 connector is connected between terminal strip 3 and common on the microswitch.

(120 Volts** AC)

from terminal strip

3 to terminal strip

29*?

YES

Is

there voltage

(120 Volts** AC)

from common on

the microswitch to

terminal strip

29*?

NO

4A

YES

Is

there voltage

(120 Volts** AC)

from 9b on the

timer to terminal

strip 29*?

Is

there voltage (120

Volts** AC) from the

NC terminal (on the pin

style door lock) or the

NO terminal (on the

older style door lock) to

terminal strip

29*?

Is

there voltage

(120 Volts** AC)

from terminal strip

4 to terminal strip

29*?

YES

7A

NO

6A

“

Go to the With Door Locked (OPL)

NO

Machine Timer Won’t Advance

NO

Replace the door lock microswitch.

8A

Repair and/or replace the wire between terminal strip 4 and the NC/NO terminal.

NOTE: The J9-2-2 connector is connected between terminal strip 4 and the NC/NO terminal.

”

flowchart.

10A

Repair and/or replace the wire between terminal strip 4 and 12 common on the timer. This wire is named 35.

*Note: All voltage readings should be taken from terminal 29 as a neutral point. **Note: All voltage readings are approximate.

98 F232202

NO

YES

Is

there voltage

(120 Volts** AC)

from 12 common

on the timer to

terminal strip

29*?

9A

YES

The machine should be starting if 120 Volts** AC are present at 12 common on the timer.

Assuming that all checks were done properly contact Alliance Laundry Systems’ Customer Service department to verify that all checks have been done correctly.

CHM287S