NOTA: Para bajar una
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instrucciones en
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Installation/Operation
Keep These Instructions for Future Reference.
(If this machine changes ownership, this manual must accompany machine.)
www.comlaundry.com
Part No. 802951R3
August 2010
Page 2
Page 3
NOTE: The WARNING and IMPOR TANT instruct ions appearing i n this manual are no t meant to cover all
possible conditions and situations that may occur. It must be understood that common sense, caution, and
carefulness are factors which cannot be built into these washers. These factors MUST BE supplied by the
person(s) installing, maintaining, or operating the washer.
Always contact the distributor, service agent, or the manufacturer about any problems or conditions you do not
understand.
Failure to install, maintain, and/or operate this machine according to the manufacturer's
instructions may result in conditions which can produce bodily injury and/or property
damage.
Indicates an imminently hazardous
situation that, if not avoided, will cause
severe personal injury or death.
DANGER
Indicates a hazardous situation t hat, if not
avoided, could cause severe personal
injury or death.
WARNING
Indicates a hazardous situation t hat, if not
avoided, may cause minor or moderate
personal injury or property damage.
CAUTION
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
W023
WARNING
Explanation of Safety Messages
Throughout this manual and on machine decals, you
will find precautionary statements (“DANGER,”
“WARNING ,” and “CAUTION”) followed by specif ic
instructions. These precautions are intended for the
personal safety of the operator, user, servicer, and
those maintaining the machine.
Important Safety Instruction s
(Save These Instructi ons)
1. Read all instructions before using the washer.
2. Refer to the GROUNDING INSTRUCTIONS in
the INSTALLATION manual for the proper
grounding of the washer.
3. Do not wash articles that have been previ ously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, or other
flammable or explosive substances as they give
off vapors that could ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or
other flammable or explosive substances to the
wash water . These substa nces give off vapors that
could ignite or explode.
Additional precauti ona ry statements (“IMPORTANT”
and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used
to inform the reader of specific procedures where
minor machine damage will occur if the procedure
is not followed.
NOTE: The word “NOTE” is used t o communic ate
installation, operation, maintenance or servicing
information that is important but not hazard
related.
5. Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a
washing machine or combination washer-dryer,
turn on all hot water faucets and let the water
flow from each for several minutes. This will
release any accumulated hydrogen gas. The gas
is flammable, do not smoke or use an open flame
during this ti me.
6. Do not allow children to play on or i n the washer.
Close supervision of children is necessary when
the washer is used near children. This is a safety
rule for all appliances .
7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
8. Do not reach into the washer if the wash drum is
moving.
9. Do not install o r sto re th e washer where it wi ll be
exposed to water and/or weather.
11. Do no t repair or re place any part of the washer , o r
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and have the
skills to carry out.
12. T o redu ce the r isk of an electr ic sho ck or fi re, DO
NOT use an extension cord or an adapter to
connect the washer to the electrical power
source.
13. Use your washer only for its intended purpose,
washing clothes.
14. ALWAYS disconnect the washer from electrical
supply before att empting any se rvice. Discon nect
the power cord by gr aspi ng the plug, no t the cord.
15. Install the washer according to the
INSTALLATION INSTRUCTIONS. All
connections for wate r , drain, elect rical power and
grounding must comply with local codes and be
made by licensed personnel when required. Do
not do it yourself unless you know how!
16. To reduce the risk of fire, clothes which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc. or an ything
containing wax or chemical s such as in mops and
cleaning cloths, must not be put into the washer.
These flammable substances may cause the
fabric to catch on fire by itself.
17. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
18. Keep your washer in g ood conditio n. Bumping or
dropping the washer can damage safety features.
If this occurs, have your washer checked by a
qualified service person.
20. Be sure water connections have a shut-off valve
and that fill hose connections are tight. CLOSE
the shut-off valves at the end of each wash day.
21. Loading door MUST BE CLOSED any time the
washer is to fill, tumble or sp in. DO NOT bypass
the loading door switch by pe rmitt ing the wash er
to operate with the loading door open.
22. Always read and follow manufacturer’s
instructions on pac kage s of l aund ry and cleaning
aids. Heed all warnin gs or pre cautions. To reduce
the risk of poisoning or chemical burns, keep
them out of the reach of children at all times
(preferably in a locked cabinet).
23. Always follow the fabric care instructions
supplied by the garment manufacturer.
24. Never operate the wash er with any gua rds and/ or
panels removed.
25. DO NOT operate the washer with missing or
broken parts.
26. DO NOT bypass any safety devices.
27. Failure to install, maintain, and/or operate this
washer according to the manufacturer’s
instructions may result in conditions which can
produce bodily injury and/or property damage.
NOTE: The WARNING and IMPORTANT
SAFETY INSTRUCTIONS appearing in this
manual are not meant to cover all possible
conditions and situations that ma y occ ur. Common
sense, caution and care must be exercised when
installing, maintaining, or operating the washer.
Always contact your dealer, distributor, service agent
or the manufacturer about any problems or conditions
you do not understand.
19. If the supply cord is damaged, it must be replac ed
by a special cord or assembly available from the
manufacturer or its service agent.
NOTE: An 8 in. (20.32 cm) coin drawer i s required
for coin operated models.
NOTE: If the washer is delivered on a cold day
(below freezing), or is stored in an unheated room
or area during the cold months, do not attempt to
operate it until the washer has had a chance to
warm up.
NOTE: Install dryer before washer. This allows
room for attaching exhaust duct.
NOTE: Some moisture in th e wash drum is normal .
Water is used during testing at the manufacturer.
Washers elevated above floor level must
be anchored to that elevated surface,
base or platform. The material used to
elevate the washer should also be
anchored to the floor to ensure that the
washer will not walk or that the washer
can not be physically pulled, tipped or
slid from its installed position. Failure to
do so may result in conditions which can
produce serious injury, death and/or
property damage.
W306
WARNING
Installing the Washer
Step 1: Position Washer Near Installation
Area
Move washer so that it is within 4 feet (1.2 meters) of
the desired area of inst allation.
NOTE: For best performance and to minimize
vibration or movement, install washer on a solid,
sturdy and level floor. Some floors may need to be
reinforced, especially on a second floor or over a
basement. Do not install the washer on carpeting,
soft tile, a platform or other weakly supported
structures.
Step 2: Position and Level the Washer
Position washer so it has sufficient clearance for
installation and servicing.
NOTE: Use of the dispenser drawer or washer door
as a handle in the transportat ion of t he washer may
cause damage to the dispenser or door.
Place washer in position on a solid, sturdy and level
floor. Installing the washer on any type of carpeting,
soft tile, a platform or other weakly supported
structures is not recommended.
Place a level on the cabinet top and check if the
washer is level from side to side and front to back.
NOTE: Level must rest on raised portion of top
panel. Refer to Figure 3.
If washer is not level, tilt w asher to acce ss the front
and rear leveling legs. For easier access to leveling
legs, prop up washer with a wooden block. Refer to
Figure 3. Loosen 7/8 in. locknut and adjust legs until
the washer is level from side to side and front to back
(using a level). Washer should not rock.
Tighten the locknuts securely against the washer
base using the 7/8 in. wrench. If the locknuts are not
tight, washer will move out of positi on dur in g
operation.
7
Page 10
Installation
2
1
3
5
6
4
Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If
the hot water system has not been used
for such a period and before using the
washer, turn on all hot water faucets and
let the water flow from each for several
minutes. This will release any
accumulated hydrogen gas. The gas is
flammable. Do not smoke or use an open
flame during this time.
W029
WARNING
To prevent personal injury, avoid contact
with inlet water temperatures higher than
125° Fahrenheit (51° Celsius) and hot
surfaces.
W748
WARNING
NOTE: DO NOT slide washer across floor if the
leveling legs have been extended, as legs and base
could become damaged.
Remove rubber feet fr om accessori es bag and pl ace on
all four leveling legs.
Verify that unit doesn’t rock.
FLW2114N
FLW2114N
1Leveling Leg
2Washer Base
3Level
4Wood Block
5Locknut
6Rubber Foot
Figure 3
Step 3: Connect Fill Hoses
Water Supply
Water supply faucets must fit standard 3/4 inch
(19.1 mm) female garden hose couplings. DO NOT
USE SLIP-ON OR CLAMP-ON CONNECTIONS.
Water supply faucets should be readily accessible to
permit turning them off when washer is not being
used.
Recommended cold water temperature is 60° to 80°
Fahrenheit (16° to 27 Celsius). Recommended
maximum hot water temperature is 125° Fahrenheit
(51° Celsius). Warm water is a mixture of hot and cold
water. Warm water temperature is dependent upon
water temperature and pressure of both the hot and
cold water supply lines.
Water pressure must be a minimum of 20 to a
maximum of 120 pounds per square inch (138 to 827
kPa) static pressure measured at the faucet.
NOTE: Water pressure under 20 pounds per
square inch (138 kPa) will cause an extended fill
time in the washer and may not properly flush out
the detergent dispenser.
802951
Page 11
Installation
HOT
COLD
2
1
3
4
2
1
3
4
WATER
MIXING
VALVE
Turn on th e water supp ly faucets an d flush the li nes for
approximately two minutes to remove any foreign
materials t hat could clog the screen s in the water
mixing valve.
NOTE: When installing in newly constructed or
renovated building, it is very important to flush the
lines since build-up may have occurred during
construction.
Connecting Hoses
Insert each filter screen i nt o the end of each fill hose
that will connect to the water supply faucet. The screen
must be facing outward. Refer to Figure 4.
Insert each plain rubber washer into the other end of
each fill hose that will connect to the water mixing
valve at the rear of the washer. Refer to Figure 4.
Thread hose couplings onto valve connections fingertight, then approximately 1/4 turn with pliers.
IMPORTANT: DO NOT cross thread or
overtighten couplings.
Turn water on and check for leaks. If leaks are found,
retighten the hose couplings. Continue tightening and
rechecking until no leaks are found.
IMPORTANT: Hoses and other natural rubber
parts deteriorate after extended use. Hoses may
develop cracks, blisters or material wear from the
temperature and constant high pressure they are
subjected to.
All hoses should be checked on a monthly basis for
any visible signs of deterio ration. Any ho se showing
the signs of deterioration listed above should be
replaced immediatel y. All hoses should be replaced
every five years.
FLW1974N
FLW1974N
1Water Supply Faucets
2Hot Water Connection
3Cold Water Connection
4Fill Hoses
Figure 5
IMPORTANT: Turn off water supply faucets after
check-out and demonstration. Owner should turn
off water s upply whenever there will be an
extended period of non-use.
NOTE: Longer fill hoses are available (as optional
equipment at extra cost) if the hoses supplied with
the washer are not long enough for the i nst all at ion .
Order hoses as follows:
TLW1976N
1Faucet
2Fill Hoses
3Plain Rubber Washe r
4Filter Screens
Figure 4
No. 20617 Fill Hose (8 feet) (2.44 m)
No. 20618 Fill Hose (10 feet) (3.05 m)
Risers (or air cushions) may have to be installed if the
pipes knock or pound when flow of water stops. The
risers are more efficient when installed as close as
possible to the water supply faucets (refer to
Figure 6).
Place the drain hose into the standpipe.
Remove the beaded tie-down strap from accessories
bag and place around standpipe and drain hose and
tighten strap to hold hose to standpipe. Refer to
Figure 8. This will prevent the drain hose from
dislodging from drain receptacle during use.
Step 5: (Gravity Drain Models Only)
Connect Drain Outlet to Drain System
Remove drain fitting (four inches long) and hose
clamp from accessories bag. Insert drain fitting into
drain outlet hose. Clamp hose and fitting.
Connect the drain fitting to a vented drain system
using a flexible connection (obtain locally). Inside
diameter of fitting is 1.53 in. (3.89 cm) and outside
diameter is 1.66 in. (4.22 cm). The drain system must
be vented to prevent an air lock or siphoning.
IMPORTANT: Increasing the drain hose length,
installing elbows, or causing bends will decrease
drain flow rates and increase drain times,
impairing machine performance.
Step 6: Remove the Shock Sleeves and
Shipping Brace
Remove front access panel by removi ng the two s crews
at the bottom of the panel.
Remove the five bolts and lockwashers from shipping
brace with 9/16 in. wrench a nd remove br ace. Ref er to
Figure 10. One is holding the brace to the weight.
Remove this bolt first. Four bolts are located on the
washer base. Remove the two front bolts ne xt and the n
the two rear bolts. Remove all four shock sleeves by
pulling on the yellow rope. Remove label from front
side of front access panel or shipping brace and place
on backside of front ac cess panel for future reference.
NOTE: The shipping brace, bolts, washers and
shock sleeves should be saved and MUST be
reinstalled whenever th e washer is moved more
than four feet. Refer to User-Maintenance section
for instructions. Do not lift or transport washer
from front or without shipping materials installed.
Store the shipping materials in the accessories bag.
Save materials for use whenever the washer is moved.
Reinstall front access panel.
IMPORTANT: DO NOT tip washer more than
6 inches (152.4 mm) in any direc tion af te r shipping
brace has been removed. Shock absorbers may
separate and damage to washer may result. For
leveling purposes, the washer may be tilted a
maximum of 6 inches (152.4 mm) in any direction.
Step 7: Wipe Out Inside of Wash Drum
Before using washer for t he first time, use an all-purpose
cleaner , or a det ergent and water soluti on, an d a damp
cloth to remove shipping dust f rom in side wash dr um.
provided specifically for that purpose by the
factory.
5. Refer to supply injection system instructions for
details on operation.
802951
Page 15
Installation
Wear eye and hand protection when
handling chemicals; always avoid direct
contact with raw chemicals. Read the
manufacturer’s directions for accidental
contact before handling chemicals. Ensure
an eye-rinse facility and an emergency
shower are within easy reach. Check at
regular intervals for chemical leaks.
SW016
WARNING
2
1
3
DETERGENT
DISPENSER
CONNECTION
SOFTENER
DISPENSER
CONNECTION
SOFTENER
RELAY
DETERGENT
RELAY
CHEMICAL INJECTION
ELECTRICAL INTERFACE
NO CONNECTION
TERMINAL
BLOCK
YELLOW
YELLOW/BLACK
RED
RED/BLACK
801653R1
NOTE: Normally Open Contacts.
Contacts Close to Start Chemical Injection.
Maximum Load Connection per Contact:
1A @ 120VAC/240VAC
Supply Injection System
Number of liquid supply connections
(1–Detergent and 2–Softener)
Liquid supply connection size,
in. (mm)
2
3/8 (9.52)
or
1/4 (6.35)
A junction box on the rear panel houses a terminal
strip which furnishes supply output signals for the
supply injection pumps. Refer to Figure 13 for the
injection interface label.
1Injection Point
2Nozzle
3Supply Dispenser Pump Outlet
These terminals may be used to provide signals to the
supply injection system but must not be used to
provide power to the actual pump.
Any injection system pump which requires
110 VAC must be powered by a separate external
power source.
Control Function Test
The washer should be cleaned after the installation is
complete. A function test should then be executed on
the unloaded machine:
FLW2116N
1. Check the power supply for such characteristics
as correct volt age, pha se, and cyc les t o be cert ain
they are correct for the washer.
2. Open manual shut-off valves to the washer.
3. Apply power to the washer.
13
Page 16
Installation
To reduce the risk of fire, electric shock,
serious injury or death, all wiring and
grounding MUST conform with the latest
edition of the National Electrical Code,
ANSI/NFPA No. 70, and such local
regulations as might apply. It is the
customer’s responsibility to have the
wiring, fuses and circuit breakers
installed by a quali fied electrician to make
sure adequate electrical power is
available to the washer.
W518
WARNING
1
2
3
4
5
Standard 120 Volt, 60 Hertz
3-Wire Effectively
Grounded Circuit
0 V.A.C.
120±12
V.A.C.
120±12
V.A.C.
To reduce the risk of an electric shock or
fire, DO NOT use an extension cord or an
adapter to connect the washer to the
electric power source.
W082
WARNING
Step 9: Plug In the Washer
Electrical Requirements
(120 Volt, 60 Hertz with 3-Prong Grounding Plug)
NOTE: The wiring diagram is located in the
control cabinet.
When plugging in the washer:
DO NOT overload circuits.
DRY2022N
1 L1
2Ground
3Neutral Side
4Round Grounding Prong
5Neutral
DO NOT use an extension cord.
DO NOT use an adapter.
DO NOT operate other appliances on the same
circuit. Use separately fused 15 Amp circuits.
The washer is designed to be operated on a separate
branch, polarized, three-wire, effectively grounded,
120 Volt, 60 Hertz, AC (alternating current), circuit
protected by a 15 amper e fus e, equivalent fusetron or
circuit breaker.
The three-prong grounding plug on the power cord
should be plugged directly into a polarized three-slot
effectively grounded receptacle rated 110/120 Volts
AC (alternating current) 15 Amps. Refer to Figure 14
to determine correct polarity of the wall receptacle.
Improper connection of the equipmentgrounding conductor can result in a risk
of electric shock. Check with a qualified
electrician or service person if you are in
doubt as to whether the washer is
properly grounded.
W327
WARNING
Grounding Instructions
The washer must be grounded. In the event of
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least
resistance for electric current.
The washer is equipped with a cord having an
equipment-grounding conductor and a three-prong
grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and
grounded in accordance with all local codes and
ordinances.
DO NOT modify the plug provided with the washer –
if it will not fit the outlet, have a proper outlet installed
by a qualified electrician.
Step 10: Check Installation
Refer to Installer Checkl ist on the back cover of this
manual and make sure that washer is installed
correctly.
Run washer through one complete cycle to make sure
it is operating properly.
NOTE: Have a qualified electrician check the
polarity of the wall receptacle. If a voltage reading
is measured other than that in Figure 14, the
qualified electrician should correct the problem.
IMPORTANT: Prior to first was h, use an allpurpose cleaner, or a detergent and water solution,
and a damp cloth to remove shipping dust from
inside of washtub.
IMPORTANT: Remove all sharp objects from
laundry to avoid tears and rips to items during
normal machine operation.
Step 1: Load Laundry
Load items loosely into wash drum.
NOTE: Small items such as baby socks may get
caught around the door. Place these articles insi de a
mesh garment bag.
Step 2: Close Loading Door
Close loading door tightly. The washer will not
operate with the loading door open.
FLW2227N
Figure 16
FLW2226N
Figure 15
When washing bulky items such as blankets and
comforters, use the DELICATES/BULKY cycle. The
cycle includes agitation and final spin speeds that
maintain the load’s balance and minimize wear to the
articles.
Dispenser drawer requires a special tool
for removal. Contact a service person if
removal is necessary.
W236
CAUTION
Step 3: Add Laundry Supplies
Open dispenser drawer. Measure and add low sudsing,
high efficiency (HE) detergent (1), bleach (2) and
fabric softener (3) to the dispenser drawer (refer to
Figure 17). Close dispenser drawer.
IMPORTANT: If using non-HE detergent, avoid
oversudsing by using 1/2 of the detergent
manufacturer’ s recommended amount.
3
1
2
2
4
9
5
8
6
Step 4: Set Fabric Selector
Push touchpad for NORMAL, PERM PRESS or
DELICATES/BULKY cycle. Ligh t indicates
selection.
NOTE: Changes can be made to Fabric Selector
setting up until the first fill is complete.
FLW2228N
Figure 18
Step 5: Set Wash Temperature
Push touchpad for HOT, WARM or COLD. Light
indicates selection.
To reduce the risk of bodily injury, do not
remove laundry from washer until all
lights are out, and all moving parts have
stopped.
W092
WARNING
Indicator Lights
INSERT COINS/CARD
INSERT COINS/CARD is lit to prompt the user to
insert coins or card to satisfy the vend price. When
INSERT COINS/CARD is lit, the digits show the ven d
price remain ing to be satisfied.
WASH
WASH is lit during the WASH portions of the cycle.
RINSE
RINSE is lit during the RINSE portions of the cycle.
SPIN
SPIN is lit during the final spin portion of the cycle.
DOOR
DOOR is lit whenever the door is locked. The door
cannot be opened when this light is on.
LIGHT
LIGHT is lit when the LIGHT soil level is selected.
MEDIUM
IMPORTANT: If washer fails to operate properly
after installation, make sure electrical service and
water supply faucets are turned on. Are all the
controls properly set? Have a qualified service
person refer to the wiring diagram (located inside
of washer control cabinet) and check for broken,
loose or incorrect wiring.
NOTE: Once a cycle has started, the door can only
be opened by first unplugging the power cord and
waiting one minute.
MEDIUM is lit when the MEDIUM soil level is
selected.
HEAVY
HEAVY is lit when the HEAVY soil level is selected.
START
START flashes one second on and one second off
when the full vend price has been satisfied.
All moving parts are sealed in a permanent supply of
lubricant or are equipped with oilless bearings.
Additional lubrication will not be necessary.
Do not lubricate the door hinge. If the hinge makes
noise, replace the hinge.
Cold Weather Care
If the washer is delivered on a cold day (below
freezing), or is stored in an unheated room or area
during the cold months, do not attempt to operate it
until the washer has had a chance to warm up.
Care of Your Washer
Use only a damp or sudsy cloth for cleaning the
control panel. Some cleaning product sprays may
harm the finish on the control panel or damage the
interior.
Wipe the washer cabinet as needed. If detergent,
bleach or other washing products are spilled on the
cabinet, wipe immediately. Some products will cause
permanent damage if spilled on the cabinet.
Do not use scouring pads or abrasive cleansers.
The wash drum will need no particula r care although it
may need rinsing or wiping after an unusual load has
been washed.
The outside of the door window can be cleaned with
household window cleaner.
Replacing Hoses
Hoses and other natural rubber parts deteriorate after
extended use. Hoses may develop cracks, blisters or
material wear from the temperature and constant high
pressure they are subjected to.
All hoses should be checked on a monthly basis for
any visible signs of deterioration. Any hose showing
the signs of deterioration listed above should be
replaced immediately. All hoses should be replaced
every five years.
Filter Screens
Check the filter screens in the fill hoses for debris or
damage annually. Clean or replace them if necessary.
If the washer is filling with water slowe r than normal,
check the filter screens. Clean or replace them if
necessary.
Order filter screen Part No. F270300 from the nearest
authorized parts distributor.
V acations and Extended Non-Use
IMPORTANT: To avoid possible property damage
due to flooding, turn off the water supply to the
washer whenever there will be an extended period
of non-use.
Leave the loading door open during extended periods
of non-use to allow the wash drum to dry out and
avoid a musty smell.
Running an occasional rinse cycle with bleach will
help to avoid a musty smell in the wash drum.
Cleaning Glass Sealing Area
In order to assure that the door properly seals against
water leaks, the following surfaces should be wiped
off periodically:
The outside peri meter of the do or glass where the
seal contacts the glass
The front surface of the door seal lip
Usually a mi ld soap solut ion will work. If there is an
extreme build-up of minerals from a hard water
supply, the surfaces may need to be cleaned with a
lime removal chemical.
To prevent damage while moving the washer, the
shipping materials MUST be reinstalled.
Disconnect washer from electrica l supply.
While supporting the front access panel, remove
two screws from the bottom edge of the panel.
Gently lower the panel t o remove it fr om the
washer.
Place the shock sleeves on all four shock
absorbers. Refer to Figure 24.
Insert hooked en d of ship ping brac e into the ope n
slot of the motor mount. Refer to Figure 24.
Attach the brace with the five bolts and washers.
Refer to Figure 24.
Reinstall front access panel.
Cleaning Foreign Object Trap
The washer’s p ump ha s a trap that may collect foreign
objects. The trap may need to be cleaned if water is
draining slower than usual. To clean:
Disconne ct washer from electrical supply.
While supporting the front access panel, remove
two screws from the bottom edge of the panel.
Gently lower the panel to remove it from the
washer.
NOTE: The pump may have some water in it. Use a
rag or a container t o c atc h wat er. If the wash drum
is full of water, use a wet/dry shop vacuum to catch
the water.
With rag or vacuum ready, unscrew the cap on
the left side of the pump and remove trap.
Clean the debris from the trap.
Reinstall the trap and access panel.
Reconnect washer to electrical supply.
FLW2124N
1Shock Sleeves
2Motor Mount
3Hooked End of Shipping Brace
4Bolts and Lockwashers
Figure 24
Refer to Installation section, step 6 for proper
procedures whenever the washer is moved.
Try these troubleshooting tips before making a service call. They may save time and money.
Washer SymptomPossible Cause/Solution
Won’t Fill
Won’t Start
Won’t Spin/Tumble
Stops/Pauses During
Cycle
•Make sure power cord is plugged all the way into the electrical outlet.
•Make sure hot and cold water faucets are turned on.
•Make sure that the fill hoses are not kinked or twisted.
•Press START keypad.
•Make sure that the controls are properly set.
•Make sure that the loading door is closed tightly.
•Check the laundry room fuse or circuit breaker.
•Clean the screens in the water mixing valve and the filter screens located at the faucet end
of the fill hoses.
•Make sure loading door is closed tightly.
•Press START keypad.
•Make sure power cord is plugged all the way into the electrical outlet.
•Check the laundry room fuse or circuit breaker.
•Insert coin(s) or card.
•Make sure door latch is properly adjusted relative to door lock.
•Make sure loading door is closed tightly.
•Press START keypad.
•Make sure power cord is plugged all the way into the electrical outlet.
•Make sure controls are properly set.
•Check the laundry room fuse or circuit breaker.
•Broken drive belt. Call the service person.
•Foreign object trap in pump may be clogged. Clean the trap. Refer to
Maintenance section.
•Pauses are part of the washer’s normal operation.
•Wash load may be unbalanced. Washer will stop and then restart spin automatically.
•Check the laundry room fuse or circuit breaker.
Won’t Drain
Water Leaks
Too Many Soap Suds
•Make sure drain hose is not kinked or twisted.
•Make sure drain hose is not clogged.
•Make sure drain receptacle is not clogged.
•Refer to the Installation section to make sure that the drain hose has been properly
installed.
•Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
section.
•Check that fill hoses are properly installed on the faucets and the washer’s water mixing
valve.
•Check the condition of the fill hoses. Replace fill hoses every five years.
•Check the condition of the rubber door gasket for tears or holes.
•Make sure drain receptacle is not clogged.
•Check building plumbing.
•Laundry load may be oversudsing or overloaded. Make sure you are using low-sudsing,
high efficiency (HE) detergent and proper load sizes.
•Make sure outside perimeter of the door glass where seal contacts glass is clean.
•Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency
(HE) detergent.
•Make sure you are using the amount of detergent recommended on the detergent’s label.
If using non-HE detergent, use only 1/2 of the detergent manufacturer’s recommended
amount.
•Laundry load may be overloaded. Make sure you are using proper load sizes.
•Make sure washer is level. Uneven leveling can cause vibration.
•Make sure washer is installed on a solid, sturdy and level floor. The washer should not be
installed on carpeting, soft tile, a platform or other weakly supported structures.
•Make sure rubber feet are installed on all four leveling legs. Refer to Installation section,
step 5.
•Make sure washer is level. Uneven leveling can cause vibration.
•Some sounds may be a par t of normal op eration for a frontload washer.
•Wash load may be unbalanced. The washer may have limited the spin speed to prevent
damage to the machine. Redistribute the load.
•Load is too small. Add items to make full load.
•Make sure that the controls are properly set.
•Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated
with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indicated with “C” on the valve bracket).
•Make sure laundry room water heater is adjusted properly.
T o reduce t he risk of serious injur y or death,
DO NOT repair or replace any p art of the uni t
or attempt any servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and have
the skills to carry out.
W329
WARNING
If service is required, contact the nearest Factory
Authorized Service Center.
If you are unable to lo cate an aut horized s ervice ce nter
or are unsatisfied with the service performed on your
unit, contact:
Alliance Laundry Systems
Shepard Street
P.O. Box 990
Ripon, WI 54971-0990
U.S.A.
www.comlaundry.com
Phone: (920) 748-3121
When calling or writing about your unit, PLEASE
GIVE THE MODEL AND SERIAL NUMBERS. The
model and serial numbers are located on the
nameplate. The nameplate will be in the location
shown in Figure 25.
Date Purchased ___________________________
Model Number___________________________
Serial Number___________________________
Please include a copy of your bill of sale and any
service receipts you have.
If replacement parts are required, contact the source
from where you purchased your washer or call
(920) 748-3950 for the name and address of the
nearest authorized parts distributor.