Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION”,
“WARNING”, and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer, and those maintaining the machine.
a DANGER
Danger indicates the presence of a hazard that will cause severe personal injury, death, or substantial property
damage if the danger is ignored.
a WARNING
Warning indicates the presence of a hazard that can cause severe personal injury, death, or substantial property
damage if the warning is ignored.
a CAUTION
Caution indicates the presence of a hazard that will or can cause minor personal injury or property damage if the
caution is ignored.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
WARNING
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or property
damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and that you understand and have the
skills to carry out.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
IMPORTANT INFORMATION: During the lifetime of your tumbler, it may require service. The information
contained in this manual was written and is intended for use by qualified service technicians who are familiar
with the safety procedures required in the repair of your tumbler, and who are equipped with the proper tools
and testing equipment.
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
W240
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you, or the inexperienced person making such
repairs, to the risk of serious injury, electrical shock or death.
W007
CAUTION
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
NOTE: The WARNING and IMPORTANT instructions appearing in this manual are not meant to cover all
possible conditions and situations that may occur. It must be understood that common sense, caution and
carefulness are factors which CANNOT be built into this tumbler. These factors MUST BE supplied by the
person(s) installing, maintaining or operating the tumbler.
Always contact your dealer, distributor, service agent or the manufacturer on any problems or conditions you do not
understand.
Locating An Authorized Service Person
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service
is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized
technician and using authorized factory parts.
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized
parts distributor.
For technical assistance, call (920) 748-3121.
Serial Plate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on serial plate(s) as shown.
SAFETY WARNINGS and decals have been provided
in key locations to remind you of important precautions
for the safe operation and maintenance of your tumbler.
Please take the time to review these warnings before
proceeding with service work.
All decals have been designed and applied to withstand
washing and cleaning. Decals should be checked
periodically to be sure they have not been damaged,
removed, or painted. Refer to Parts Manual for
ordering replacement decals.
Safety Precautions for Servicing Tumblers
• Disconnect electrical service.
• Shut off supply gas valve before servicing gas
components.
Section 2 Introduction
• Control panel and access panel MUST be
reinstalled after inspection or servicing of
tumbler is completed.
• Use a non-corrosive leak detection solution to
check all pipe connections for gas leaks. DO NOT
USE AN OPEN FLAME TO CHECK FOR GAS
LEAKS!
• Chain/Drive guard MUST be reinstalled after
inspection or servicing of tumbler is completed.
• Belt guard MUST be reinstalled after inspection
or servicing of tumbler is completed.
• Contactor box cover MUST be reinstalled after
inspection or servicing of electric and/or reversing
tumbler is completed.
• Loading door switch MUST be operational before
putting tumbler into service.
• Junction box cover MUST be reinstalled after
inspection or servicing of tumbler is completed.
The tumbler uses heat, air and movement to dry loads of laundry.
When the motor is started, the exhaust fan pulls air in through the air intake and over the heat source
(burner flame for gas, heating element for electric, and coil for steam).
The heated air moves into the cylinder, where it is circulated through the laundry by the tumbling action
of the cylinder.
The air then passes through the lint filter, exhaust fan, and is vented to the outdoors.
NOTE: In Energy Saver Models, some of the exhaust air is recirculated. Refer to illustration on page 9.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
IMPORTANT: Refer to appropriate wiring diagram for aid in testing tumbler components.
1. MOTOR DOES NOT START
POSSIBLE CAUSETO CORRECT
Electrical power off or fuses blown.• Check power and fuses, replace fuses if necessary
Loading door not closed or inoperative door switch. • Close door, or test switch and replace if inoperative.
Door switch improperly adjusted.• Refer to Adjustment Section for door switch adjustment.
Trunnion shaft assembly binding in
trunnion housing bearings.
Start circuit not completed.• Press start switch, or test switch and replace if
Idler shaft binding in idler housing bearings.• Replace bearings.
Inoperative motor.• Have motor tested and replace if inoperative.
Non-Metered Models: Timer improperly set.• Turn drying timer clockwise to desired setting.
Non-Metered Models: Inoperative timer.• Test timer and replace if inoperative.
Metered Models: Improper coins inserted in
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
2. MOTOR OVERLOAD PROTECTOR CYCLES REPEATEDLY
POSSIBLE CAUSETO CORRECT
Incorrect voltage.• Refer to the Installation Manual (supplied with tumbler)
for electrical requirements.
Clothes load too large.• Remove part of load.
Cylinder is binding.• Check cylinder for binding. Refer to Adjustment Section
for cylinder adjustment.
Inadequate wiring.• Check with electrician to ensure that wiring is adequate.
Inadequate make-up air.• Refer to Installation Manual (supplied with tumbler) for
make-up air requirements.
Poor housekeeping.• Clean lint accumulation on and around the motor.
Broken, loose, or incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
literature packet.
W002
3. MOTOR RUNS BUT CYLINDER DOES NOT TURN
POSSIBLE CAUSETO CORRECT
Motor drive pulley loose.• Tighten setscrews.
Sheave loose.• Tighten setscrews.
Broken or loose belt.• Replace or adjust belt. Refer to Adjustment Section for
proper belt adjustment.
Broken or loose drive chain.• Replace or adjust chain. Refer to Adjustment Section for
proper chain adjustment.
Cylinder is binding.• Check cylinder for binding. Refer to Adjustment Section
for proper cylinder adjustment.
4. MOTOR DOES NOT STOP
POSSIBLE CAUSETO CORRECT
Inoperative door switch or switch is out-ofadjustment.
• Test switch and replace if inoperative. Refer to
Adjustment Section for proper switch adjustment.
Non-Metered Models: Inoperative timer.• Test timer and replace if inoperative.
Metered Models: Inoperative accumulator.• Test accumulator and replace if inoperative.
Incorrect wiring.• Refer to wiring diagram located on the back of tumbler or
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
5. HEATING ELEMENT DOES NOT HEAT OR BURNER DOES NOT IGNITE
POSSIBLE CAUSETO CORRECT
Improper or inadequate exhaust system.• Refer to the Installation Manual (supplied with tumbler)
for exhaust system requirements.
Blown fuses or tripped circuit breakers.• Check fuses or circuit breakers.
Drying timer not selected or inoperative.• Set drying timer or replace if inoperative.
Inoperative thermostat.• Test thermostat and replace if inoperative.
Electric Models:
• Check heat contactors and elements. Replace if necessary.
Inoperative heating elements.
Gas Models:
Insufficient gas supply.
• Open partially closed gas shut-off valve, or correct low
gas pressure. Check inlet pressure and compare to
pressure specified on serial plate. If pressure cannot be
obtained, contact gas supplier.
Gas Models:
Incorrect orifices.
• Tumbler is equipped for type of gas specified on serial
plate. If orifices are different from that specified on serial
plate, obtain and install proper orifices.
Gas Models: (IEI Ignition)
• Test igniter and replace if inoperative.
Inoperative igniter.
Gas Models: (IEI Ignition)
• Test igniter control and replace if inoperative.
Inoperative igniter control.
Gas Models:
• Test main coil and replace if inoperative.
Inoperative Main Coil
Gas Models:
Inoperative Redundant Coil
Gas Models: (Glow Bar Ignition)
• Test redundant coil and replace complete gas valve if
inoperative.
• Test igniter and replace if inoperative.
Inoperative igniter.
Gas Models: (Glow Bar Ignition)
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
6. IGNITER GLOWS, FLAME SENSOR OPENS BUT NO IGNITION - GAS MODELS
(White Rodgers Glow-bar Ignition)
POSSIBLE CAUSETO CORRECT
Insufficient gas supply.• Is manual shut-off valve in full open position? Check gas
pressure.
Gas flow, but no ignition.• Gap between igniter and burner must be 1/8 – 1/4 inch.
No gas flow through gas valve.• Check for 80 – 120 Volts between red and white wires on
gas valve.
• If correct voltage is present and redundant coil does not
click open, replace complete gas valve.
W002
• If correct voltage is not present, replace diode logic board.
• If correct voltage is present and redundant coil clicks
open, check for 40 – 60 Volts across the purple wires on
the main coil after the igniter cycles off.
• If voltage is present and main coil does not click open,
replace main coil.
• If no voltage is present, replace diode logic board.
7. BURNER IGNITES AND GOES OUT REPEATEDLY - GAS MODELS
(Glow-Bar Ignition)
POSSIBLE CAUSETO CORRECT
Burner heat not holding sensor contacts open.• Replace sensor.
Insufficient gas pressure.• Check gas supply and pressure. A low flame will not
maintain radiation to sensor.
Burner ports plugged or dirty.• Check burner tubes for build-up.
Improper or inadequate exhaust system or make-up
air.
• Refer to Installation Manual (supplied with tumbler) for
exhaust and make-up air requirements.
Inoperative high limit thermostat.• Test thermostat and replace in inoperative.
Improper orifices.• Tumbler is equipped for type of gas specified on serial
plate. If orifices are different from that specified on serial
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
8. HEATING ELEMENT OR BURNER SHUTS-OFF PREMATURELY
POSSIBLE CAUSETO CORRECT
Improper or inadequate exhaust and/or make-up air
system.
• Refer to Installation Manual (supplied with tumbler) for
exhaust and make-up air requirements.
Gas Models: Insufficient gas supply• Open partially closed gas shut-off valve, or correct low
pressure.
Gas Models: Tumbler not properly equipped for
type of gas used.
• Tumbler is equipped for type of gas specified on serial
plate. If orifices are different from that specified on serial
plate, obtain and install proper orifices.
Gas Models: Improperly adjusted burner flame.• Refer to Adjustment Section for burner flame adjustment.
Gas Models: (Glow-Bar Ignition) Sensor contact
• Replace sensor.
closing.
Cycling off on limit thermostat.• Refer to Paragraph 9.
Broken, loose or incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
literature packet.
W002
9. HEATING ELEMENT OR BURNER REPEATEDLY CYCLES OFF ON HIGH LIMIT
THERMOSTAT
POSSIBLE CAUSETO CORRECT
External exhaust system is longer than
recommended or inadequate make-up air.
• Refer to Installation Manual (supplied with tumbler) for
exhaust and make-up air requirements.
Clogged lint screen.• Remove screen and clean. Lint screen and compartment
should be cleaned after every eight hour shift.
Lint in tumbler ducts.• Clean tumbler ducts
Lint in external exhaust system.• Disassemble exhaust system and clean.
High limit thermostat cycling at too low a
• Replace thermostat.
temperature.
Lint door panel not closed properly.• Remove lint door panel, place lint door panel back on
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
10. HEATING ELEMENT OR BURNER DOES NOT SHUT-OFF
POSSIBLE CAUSETO CORRECT
Gas Models:
• Replace gas valve.
Impurities on gas valve seat, preventing valve from
closing.
Inoperative drying timer, relay or contactor.• Replace timer, relay or contactor.
Incorrect wiring.• Refer to wiring diagram located on back of tumbler or in
literature packet.
W002
11. CLOTHES DO NOT DRY
POSSIBLE CAUSETO CORRECT
Heat source inoperative.• Refer to Paragraph 5.
Too much water in articles being dried.• Remove excess water.
Clothes load too large.• Remove part of load.
Improper or inadequate exhaust system.• Refer to Installation Manual (supplied with tumbler) for
exhaust requirements.
Heat source shuts-off prematurely.• Refer to Paragraph 8.
Drying timer improperly set.• Set selector for higher setting.
Incorrect voltage.• Refer to Installation Manual (supplied with tumbler) for
electrical requirements.
Inadequate make-up air.• Refer to Installation Manual (supplied with tumbler) for
make-up air requirements.
12. TUMBLER OVERHEATING
POSSIBLE CAUSETO CORRECT
Gas Models: Incorrect main burner orifices.• Replace orifices.
Gas Models: Gas pressure too high.• Gas pressure must be as specified on serial plate.
Inadequate make-up air.• Refer to Installation Manual (supplied with tumbler) for
make-up air requirements.
Lint accumulation.• Remove lint.
Restricted or inadequate exhaust system.• Remove obstruction or lint build-up from exhaust
ductwork. Refer to the Installation Manual (supplied
with tumbler) for exhaust system requirements.
Inoperative thermostat.• Replace thermostat.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
13. BURNERS NOT BURNING PROPERLY - GAS MODELS
POSSIBLE CAUSETO CORRECT
Burner air shutters incorrectly adjusted.• Refer to Adjustment Section for proper flame adjustment.
Dirt in burners.• Disassemble burners and blow out the dirt.
Gas pressure too high.• Check serial plate on back of the tumbler for correct gas
pressure.
Incorrect orifices.• Tumbler is equipped for type of gas specified on serial
plate. If orifices are different from that specified on serial
plate, obtain and install proper orifices.
Restricted or blocked exhaust duct.• Disassemble and clean exhaust system.
Airflow switch not functioning properly.• Check adjustment and replace airflow switch if necessary.
W002
14. CYLINDER DOOR OPENS DURING OPERATION
POSSIBLE CAUSETO CORRECT
Door strike improperly adjusted.• Refer to Adjustment Section for door strike adjustment.
Tumbler improperly leveled.• Refer to Adjustment Section for leveling leg adjustment.
15. TUMBLER RUNS BUT NO STEAM TO COILS - STEAM MODELS
POSSIBLE CAUSETO CORRECT
Valves closed.• Check all valves in supply and return lines, make sure
they are open.
Blocked steam trap.• Remove trap and clean. Replace if inoperative.
Inoperative solenoid valve.• Check operation of solenoid valve.
Incorrect installation of check valve.• Check for inlet and outlet markings on check valve, and
invert is necessary.
Clogged strainer.• Remove strainer and clean.
Inoperative timer or thermostat.• Test timer or thermostat, replace if inoperative.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the tumbler is properly grounded.
16. WATER IN STEAM LINE - STEAM MODELS
POSSIBLE CAUSETO CORRECT
Incorrect installation of steam piping. • Refer to Installation Manual (supplied with tumbler) for
steam requirements.
Trap functioning improperly.• Check trap for size and capacity. If trap is dirty or
sluggish, clean thoroughly or replace. Check return line
for high back pressure.
W002
17. TROUBLESHOOTING ELECTRONIC CONTROL MODELS
PROBLEMPOSSIBLE CAUSETO CORRECT
Display shows “PF”
(MM models)
Tumbler has not been run in last six
days.
A custom cycle has not been
Power tumbler for at least two continuous days to
recharge battery.
Enter a custom cycle into memory.
programmed into memory.
Discharged battery.If tumbler has been powered for at least two
continuous days, replace battery.
Door Open light and
display flash with door
closed
Door switch needs adjustment.Adjust and test door switch.
Door switch faulty.Replace door switch.
Electrical service connected
incorrectly.
Check service connections to terminal block in
junction box. For 120 or 240 Volt tumblers,
neutral wire must be connected to terminal
marked “NEUT”. On single phase tumblers, hot
wire must be connected to terminal marked “L1”.
A ground wire must be secured to the ground
screw in the junction box.
Display shows “SH”
and signals sounds
Temperature at sensor is over 191°F
(88.3°C).
Allow tumbler to cool and press ON/SELECT
pad. If display still shows “SH”, replace sensor.
Temperature sensor shorted.Replace temperature sensor.
Display shows “OP”
and signal sounds
three minutes after
Temperature at sensor is under 24°F
(-4.4°C).
Temperature sensor open.Replace temperature sensor.
If the temperature of the tumbler is above 24°F
(-4.4°C), replace temperature sensor.