Alliance Laundry Systems BT3LLFSG401UW01, BT3LXFSG401UN01, BT3LLFSP401UN01, BT3LLFSP401UW01, BT3LXFSG401UW01 Troubleshooting Manual

Commercial

Stacked Washer/

Dryers

Refer to Page 6 for Model Numbers

Troubleshooting

www.comlaundry.com

SWD453C

Part No. 803404

May 2010

Table of

Section 1 – Safety Information ...............................................................3

Locating an Authorized Servicer...........................................................4

Contents

Section 2 – Introduction..........................................................................5

Customer Service...................................................................................5

Nameplate Location...............................................................................5

Model Identification..............................................................................6

Theory of Operation ..............................................................................7

Section 3 – General Troubleshooting...................................................10

1. Troubleshooting Coin Drop........................................................10

2. Washer Motor Circuit .................................................................14

3. Troubleshooting Knocking Noise ...............................................14

5. Troubleshooting LEDs on Washer Inverter Controls

Starting Machine Serial No. 0911014603...................................16

6. No Spin (Washer)........................................................................16

Section 4 – Dryer Troubleshooting ......................................................18

7. Dryer Motor Does Not Run ........................................................19

8. Dryer Stops In Cycle; Quits After The First Few Loads;

Has A Burning Smell; Cycles On Motor Thermal Protector......20

9. Dryer Motor Runs But Cylinder Does Not Turn ........................21

10. Dryer Motor Does Not Stop........................................................22

11. Dryer Runs Only When Door is Open........................................23

12. Dryer Heating Assembly Does Not Heat or Burner

Does Not Ignite...........................................................................24

13. Igniter Does Not Glow (Gas Supply Sufficient) –

Gas Dryer Models.......................................................................26

14. Burner Ignites and Goes Out Repeatedly –

Gas Dryer Models.......................................................................27

15. Igniter Glows But Burner Does Not Ignite –

Gas Dryer Models.......................................................................28

16. Dryer Heater Assembly Or Burner Shuts Off Prematurely ........29

17. Dryer Heater Assembly or Burner Repeatedly Cycles

Off On Limit Thermostat............................................................30

18. Dryer Heater Assembly or Burner Does Not Shut Off...............32

19. Clothes Do Not Dry in Dryer......................................................33

20. Clothes Are Too Hot When Removed From Dryer ....................34

21. Excessive Chattering Or Vibrating Noise in Dryer ....................35

22. Excessive Humming Or Whistling Noise in Dryer.....................36

the expressed written consent of the publisher.

803404 1

Section 5 – Washer Electronic Control Troubleshooting ..................37

23. Error Code Listing ......................................................................37

24. PDA Does Not Communicate With Control...............................40

25. Coins Ignored When Entered......................................................41

26. No Visible Display on Control....................................................42

27. Washer Will Not Start – “door” Displayed.................................44

28. Washer Will Not Start – “E dL” on Display...............................46

29. Washer Will Not Fill

(Machine Empty, No “E SP” on Display)...................................48

30. Washer Overflows.......................................................................50

31. Pump or Drain Valve Does Not Operate ....................................52

32. Serial Communication Error (“E SP” on Display)......................54

33. Motor Does Not Run (“E dF” on Display) .................................56

34. Washer Will Not Heat (Models Equipped with Heater)

(“E oP” or “E SH” Displayed)....................................................58

35. Washer Will Not Heat (Models Equipped with Heater)

(3 Phase Heater Machines Only) ................................................60

Section 6 – Dryer Electronic Control Troubleshooting......................62

36. Error Codes .................................................................................63

37. Coins Ignored When Entered......................................................64

38. No IR Communication................................................................65

39. No Display ..................................................................................66

40. Door Open...................................................................................68

41. Motor Will Not Start...................................................................70

42. No Heat (Electric).......................................................................72

43. No Heat (Gas) .............................................................................74

Section 7 – Adjustments........................................................................76

44. Cabinet Leveling Legs................................................................76

45. Washer Loading Door.................................................................77

46. Washer Motor Belt Tension........................................................78

47. Washer Door Catch.....................................................................79

48. Shipping Braces ..........................................................................81

49. Burner Flame (Gas Models)........................................................82

50. Cleaning Non-Electronic Coin Drop...........................................83

51. Cleaning Electronic Coin Drop...................................................85

Section 8 – Dryer Test Procedures.......................................................88

52. Drive Motor.................................................................................88

53. Motor Switch...............................................................................91

54. Burner System Operation............................................................93

55. Electrical Circuit To Ignition System (Gas Models) ..................94

56. Gas Valve Coils Check (Gas Models) ........................................94

57. Sensor Check (Gas Models)........................................................95

58. Igniter Check (Gas Models)........................................................95

59. Thermal Fuse (Electric Models) .................................................96

60. Heater Assembly (Electric Models)............................................96

61. Cycling or Limit Thermostat.......................................................96

62. Door Switch ................................................................................97

Section 9 – Internal Wiring of Dryer Motor Switch...........................98

2 803404

Section 1

• Failure to install, maintain, and/or operate this machine according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage.

• Do not repair or replace any part of the machine or attempt any servicing unless specifically recommended or published in this Service Manual and that you understand and have the skills to carry out.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded and to reduce the risk of fire, electric shock, serious injury, or death.

W284

WARNING

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,” “WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.

a DANGER

Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.

WARNING

Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.

CAUTION

Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage.

Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.

IMPORTANT

The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.

NOTE

The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.

In the interest of safety, some general precautions relating to the operation of this machine follow.

803404 3

Safety Information

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.

W007

WARNING

If you or an unqualified person perform service on your machine, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.

W286

WARNING

NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the machine.

Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do not understand.

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.

4 803404

Section 2

SWD1165P

Nameplate

Introduction

Customer Service

If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name and address of the nearest authorized parts distributor.

For technical assistance, call either of the numbers listed below:

(920) 748-3121 Ripon, Wisconsin

+32 56 41 20 54 Wevelgem, Belgium

Nameplate Location

When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on nameplate(s) as shown.

803404 5

Introduction

Model Identification

Information in this manual is applicable to these washer/dryer models.

BT3LLFSG401UN01 BT3LLFSG401UW01 BT3LLFSP401UN01 BT3LLFSP401UW01 BT3LXFSG401UN01 BT3LXFSG401UW01 BT3LXFSP401UN01 BT3LXFSP401UW01 HTELXFSP281CW01 HTELXFSP291CW01 HTELYFSP281CW01 HTELYFSP291CW01 HTGLXFSP091CW01

JT1DEFSP411EW01 JT1DGFSP411EW01 JT1DMFSG411EN01 JT2DEFSP411EW01 JT2DGFSP411EW01 JT2DMFSG411EN01 JTEDEFSP301EW01 JTGDEFSP301EW01 NT1LXFSP401UN01 NT1LXFSP401UW01 NT2LLFSP401UN01 NT2LLFSP401UW01 NT2LXFSP401UN01 NT2LXFSP401UW01 NT3LLFSP401UN01 NT3LLFSP401UW01 NT3LXFSP401UN01 NT3LXFSP401UW01 NTHLXFSP571NW01 NTHLYFSP571NW01

STELCFSP171TW01 STELXFSP171TW01 STELYFSP171TW01 STGLCFSP111TW01 STGLCFSP111TWNA STGLXFSG111TW01 STGLXFSP111TW01 STGLYFSP111TW01 STGLYFSP111TWNA

6 803404

Theory of Operation

SWD1687S

W

A

S

H

E

R

D

R

Y

E

R

Pressure Switch

(Located inside

control cabinet)

Electronic

Control

(Mounted to back

side of control panel)

Electric

Drain Pump

(or Drain Valve)

Motor

Outer

Tub

Inner

Basket

Mixing

Valve

Exhaust Fan

Inverter Control

(Mounted to base

of washer)

Motor

Cylinder

Air Duct

Lint

Filter

Heating Element (Electric Models)

Introduction

803404 7

Introduction

General (Dryer)

The dryer uses heated air to dry loads of laundry. When the motor is started, the exhaust fan pulls fresh air in through louvers at the rear of the dryer and over the heat source (burner flame for gas and heating element for electric). The heated air moves through the heater duct and into the cylinder, where it circulates through the wet load. The air then passes through the lint filter, air duct and exhaust fan, where it is vented to the outdoors.

General (Washer)

This frontload washer provides some of the same principles of operation as the typical topload washers. It senses water level, it dispenses the desired laundry detergent, agitates the clothes for good cleaning action, removes the water out of the washer and spins the clothing in preparation for the dryer.

The difference in operation is primarily the rotational washing agitation created for the horizontal basket and drum. This agitation tumbles the clothes in a clockwise, pause, and counter-clockwise direction. This reversing tumbling action provides an efficient washing process and requires less laundry detergent and less water.

The cycle begins by locking the loading door after the vend is satisfied. The type of cycle and water temperature are determined by the appropriate pads on the electronic control.

The inner basket starts agitating during the wash water fill. A column of air is trapped in a pressure bulb and hose. The air pressure continues to increase as the inner basket fills with water until it is great enough to activate the pressure switch which then causes the wash fill to stop.

washer goes into a final high spin cycle to extract as much water as possible from the clothing to prepare them for the dryer. The spin speeds and duration of this final high spin cycle are determined by the type of wash cycle selected (refer to Table 1 or Table 2).

NOTE: Washer may not reach 1000 RPM because of an out-of-balance condition. Control may limit speed to 850, 650 or 500 RPM depending on severity of out-of-balance condition.

Models Through Serial No. 0911014602

Regular Perm Press Delicate

650

RPM 1000

RPM

3

minutes

3

minutes

Tab le 1

4

minutes

2

minutes

4

minutes

0

minutes

Models Starting Serial No. 0911014603

Regular Perm Press Delicate

500

RPM

650

RPM 1000

RPM

0

minutes

3

minutes

3

minutes

Tab le 2

0

minutes

6

minutes

0

minutes

4

minutes

0

minutes

0

minutes

The agitate cycle tumbles the clothing in a clockwise direction for a period of 15 seconds, pauses for nine seconds and then tumbles the clothing in a counterclockwise direction for 15 seconds. This agitation continues until the end of the wash cycle. The machine stops agitating and turns on the pump or drain valve which removes the wash water.

Upon completion of the wash cycle, the machine goes into a rinse cycle. Fresh cold water is brought into the inner basket via the mixing valve until the pressure switch shuts off the water while agitating. The rinse cycle consists of agitation for a predetermined amount of time then a spin mode with the pump running where the machine goes into a series of 4 short 500 RPM spins. Two of these rinse cycles will normally take place with a third extra rinse cycle being optional. After all the rinse cycles have been completed, the

8 803404

Technical (Washer)

The basic operational system of this washer consists of the electronic control, the inverter control, pressure switch, water valves, electric pump (or drain valve) and A.C. motor.

The electronic control performs all control and timing functions like the timer in a topload washer. The electronic control sends simple speed and output commands to the inverter control via serial communication. The electronic control powers the door lock, pump (or drain valve) and the inverter control.

The inverter control powers the A.C. motor and performs all motor control functions. The inverter control also powers the water and dispenser valves and passes the pressure switch status to the electronic control. The inverter control is powered through the door switch, door lock switch and electronic control. The inverter control also alerts the electronic control to any errors in the motor.

Introduction

The inverter control uses a speed sensor on the motor to measure the drum RPM. Before entering any spin step the inverter control measures the RPM of the drum to sense out-of-balance. The inverter control will try to redistribute the clothes if an out-of-balance condition exists the inverter control will limit the spin speed to several speeds depending on the severity of the out-of-balance condition. If the out-of-balance condition is severe enough the inverter control will limit speed to 90 RPM and will not spin.

NOTE: An additional out-of-balance switch is used to detect any out-of-balance condition during spins. If this switch opens during a spin step, the inverter control immediately stops and then restarts the spin.

803404 9

Section 3

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

DRY2B

Additional coins

following path to

sensor

Coin Drop

Sensor

Coin in

Coin Slot

General Troubleshooting

1. Troubleshooting Coin Drop

a. Non-Electronic Coin Drops:

When coin is placed into coin slot, the coin should roll down drop and be heard dropping into coin vault. If coin does not fall into coin vault or if coin drop sensor does not register that coin has been entered, follow troubleshooting instructions on following page. Refer to Figure 1 for path that coin follows when working properly.

IMPORTANT: Never use oil to correct coin drop problems. Oil residue will prevent coins from rolling properly.

IMPORTANT: Do not bend or damage mechanical parts within coin drop.

Figure 1

10 803404

Troubleshooting Coin Drop

Is

machine level?

(Machines that aren't

level may prevent coins from

following through required

check stages

of drop.)

No

Yes

No

Refer to wiring

diagram for

proper connections.

Yes

No

Yes

SWD1714S

Is proper

electrical power

supplied to coin drop?

(Incorrect electrical connection

may prevent coins from

registering in

coin drop.)

Is coin drop

clean? (Residue or

lint build-up may prevent

coins from following through

required check stages

of drop.)

Refer to

Adjustments section

for instructions on cleaning

drop.

Replace

coin drop sensor.

Refer to

Installation Instructions

for instructions

on leveling machine.

Do coins

fall freely

through drop?

No

Replace

coin drop.

Yes

General Troubleshooting

803404 11

General Troubleshooting

MIX7B

Coin Drop Cover

Coin Return Button

Tension Spring

Coin Drop Cover

Cover Catch

Tension Spring

Small Flathead Screwdriver

Right Side of Tension Spring

Left Tab

b. Electronic Coin Drops:

If coin drop is not accepting coins, perform the following:

(1) Clean coin drop. Refer to Paragraph 55. (2) On electronic coin drops with an old-style

tension spring (shown in Figure 2 and Figure 4), test and replace tension spring using the following instructions.

Remove Coin Drop From Machine

(1) Disconnect electrical power to machine and

drop.

(2) Remove coin drop from machine.

Test Tension Spring

(1) Push coin return button to open and close

coin drop cover to clear possible coin jams. Refer to Figure 2.

(3) If coin drop now operates properly, replace

tension spring using instructions on following pages.

Replace Tension Spring

(1) Move tension spring downward until cover

catch is free. Refer to Figure 4.

DRY2088N

Figure 4

Figure 2

(2) Manually hold down coin drop cover and

insert coin. Refer to Figure 3.

MIX6B

(2) Open cover for coin drop. (3) Place a small flathead screwdriver under

right side of tension spring and lift up. Refer to Figure 5.

MIX2B

Figure 5

(4) Use screwdriver to move spring

approximately 3 mm to left.

(5) Lift spring over left tab. Refer to Figure 5.

Figure 3

12 803404

General Troubleshooting

MIX3B

Tabs

Center Tab

MIX4B

Clip

MIX8B

Slot

MIX5B

Small Flat

Screwdriver

Center

Tab

Left Tab

(6) Rotate spring clockwise, 40 to 60 degrees,

until it is free from right tabs. Refer to Figure 6.

Figure 6

(7) Use screwdriver to remove spring from

center tab. Refer to Figure 6. (8) Lift spring, with attached clip, off drop. (9) Remove clip from spring. Refer to

Figure 7.

(12) Use a small flathead screwdriver to push

spring under center tab. Refer to Figure 9.

Figure 9

(13) Lift spring gently to place in position under

left tab.

(14) Push spring to right until it snaps into

position. Refer to Figure 5. (15) Close coin drop cover. (16) Move tension spring over cover catch.

Refer to Figure 4.

Figure 7

(10) Attach clip to new tension spring, Part No.

209/00598/02.

(11) Place clip, installed on spring, in slot on

coin drop. Refer to Figure 8.

Figure 8

803404 13

(1) Reinstall coin drop into machine. (2) Reconnect electrical power to machine and

drop.

(3) Add a coin to drop to verify that coin drop

is operating properly and that electrical

connection is working properly.

Reinstall Coin Drop Into Machine

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Windings

Tach. Circuit

White

Gray

Red

54321

Resistance Values:

Tachometer Circuit: Terminals 4–5 Approx. 115 ohms

Windings:

Terminals 1–2, 2–3, 1-3 Approx. 4.5 ohms

2. Washer Motor Circuit

3. Troubleshooting Knocking Noise

If a frontload washer produces a noise similar to a knock on a door, it might be due to a flat spot on the belt. The knocking sound is made when the flat spot hits the pulley. The knocking may occur

14 803404

during a pulse spin and fade after reaching a higher RPM.

To correct this condition, replace the belt.

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Wire Clamp

First Section of Tape 4.5 In. (11.43 cm) From End of Terminals

Third Section of Tape 14 In. (35.56 cm) From End of Terminals

Wire Tie

FLW1842B

45 degrees

Cut Off Broken Wires Here

4. No Spin Due to Out-of-Balance Switch Wiring Problem Starting Serial Nos. Beginning 0307

A “no spin” condition could be the result of an open circuit in the wire harness or out-of-balance switch. First, check that the harness is still connected to the out-of-balance switch. The out-of-balance switch is a normally closed switch. (continued)

803404 15

Figure 10

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

FLW1844B

LEDs

If broken wires are found at the out-of-balance switch wire support, cut off portion of wires as shown in Figure 10 and add new UL approved terminals.

5. Troubleshooting LEDs on Washer Inverter Controls Starting Machine Serial No.

a. To test the electrical circuit, disconnect

electrical power to the washer.

b. Remove the “H1” connector from the inverter

control assembly.

c. Use an Ohm meter to check the black/white to

violet/white wires. Circuit should read closed. An open reading indicates a bad switch or wire harness problem.

d. Flex the harness at the plastic wire clamp and

test continuity. If the base wire harness has an open circuit it MUST be replaced or the broken wires must be repaired with UL approved terminals.

e. After replacing or repairing the wire harness,

wrap electrical tape around wires in two locations as indicated below and in Figure 10. Then secure the harness wires to the original factory locations using clamp and wire tie. Refer to Figure 10.

(1) The plastic wire clamp should be angled

toward the switch at 45 degrees.

(2) The clamp should wrap around the first

section of tape on the harness, which should be placed approximately 4.5 inches (11.43 cm) from end of terminals.

(3) The harness should be secured to the

inverter control shield with a wire tie.

(4) The tie should wrap around the third section

of tape on the harness, which should be placed approximately 14 inches (35.56 cm) from end of terminals. Refer to Figure 10.

16 803404

0911014603

There are three LEDs on the control to assist with troubleshooting (refer to Figure 11):

• Green LED on constant = 5VDC power supply present

• Green LED flashing one second on/one second off = inverter control power up

• Red LED flashing four times/second = inverter control is communicating with front end control

Figure 11

6. No Spin (Washer)

A no spin condition is not caused by intermittent operation of the motor or motor control (inverter assembly). DO NOT replace these components for no spin complaints if the unit passes the following procedure:

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

6. No Spin (continued)

No spin.

FLW1789S

Allow unit to go

through complete

final spin cycle.

Does unit spin at

high speed?

Motor and motor control board are operating properly. Do not replace them.

Yes

With no load, rapid advance to final spin or select spin only cycle. Close door and start washer.

BEFORE replacing the motor control board, conduct the following tests.

No

Is pressure

switch or pressure

switch wiring

inoperative?

Is load

out-of-

balance?

Unit makes three attempts to rebalance out-ofbalance loads. If all attempts fail, final high speed spin is aborted. ONLY proper loading can correct problem.

Yes

Is there a slow

drain, clogged

pump or

oversudsing

condition?

Pressure switch must register an "empty" condition before unit will enter spin. Clear drain or pump.

Yes

Replace switch and/or wiring.

No

Does unit spin now?

No

Check for broken out-ofbalance switch wires. Refer to

No Spin Due to Out-of-Balance Switch Wiring Problem Starting Serial Nos. Beginning 0307

paragraph.

Yes

General Troubleshooting

803404 17

Section 4

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Dryer Troubleshooting

IMPORTANT: Refer to wiring diagram for aid in testing dryer components.

18 803404

7. Dryer Motor Does Not Run

Dryer motor does not run.

Is power cord

plugged in?

Plug in cord.

Is electrical power off or fuse blown? Check laundry room for blown or loose fuse(s), or open

circuit breaker(s). The dryer itself

doesn't have an electrical fuse.

Yes

Turn power on or replace fuse. Check both fuses for electric models.

Yes

Is loading

door closed?

Close door.

No

Is door switch

inoperative?

Yes

Test switch and replace if inoperative.

Are motor starting

functions inoperative,

does not start, or motor

just hum?

Refer to

Adjustments

section to check start switch and start windings. Check for foreign objects jammed in blower wheel.

Yes

Is motor dead,

won't run?

Refer to

Adjustments

section to check start switch, start windings and main windings.

Yes

Has motor

overload

protector

cycled?

Wait two or three minutes for overload protector to reset. If protector cycles repeatedly, refer to next flowchart.

Yes

Is motor

centrifugal

switch sticky

or plugged

with lint?

Remove dust or lint and spray with a cleaner and lubricant.

Yes

No

Is there a bind

in motor

bearing?

Remove belt and determine if motor shaft will spin. Replace motor if shaft is locked up.

Yes

No

SWD1689S

Yes

No

Is motor wire

harness

connection

block loose?

Firmly press connection block onto motor switch.

Is wiring

broken, loose

or incorrect?

Refer to wiring diagram.

Is power cord

miswired?

Refer to wiring diagram for correct wiring.

No

Yes

Dryer Troubleshooting

803404 19

Dryer Troubleshooting

Dryer stops in cycle, quits after first few loads, has burning smell or cycles on motor thermal protector.

Is voltage

incorrect?

Refer to nameplate in door well for correct voltage. Refer to

Installation Instructions

(supplied with unit) for electrical requirements.

Yes

Is clothes

load too

large?

No

Remove part of load. A normal washer load is a normal dryer load. Maximum load: dryer cylinder one half full of wet clothes.

Yes

Is clothes

cylinder

binding?

Check cylinder for binding and "out of round" condition. Check front and rear bulkheads for warping. Check support rollers for binding. Check cylinder seals and glides for wear or damage. Check for clothes lodged between cylinder baffle and bulkhead.

No

Yes

Is there

broken, loose

or incorrect

wiring?

Refer to wiring diagram.

Yes

Are motor

switch

functions

inoperative?

Refer to

Adjustments

section to check switch and windings.

Yes

Is there a

short in

motor

winding?

No

Is a clothes

item caught in

fan?

Check fan for obstruction.

Yes

No

SWD1690S

Refer to

Adjustments

section to check switch and windings.

No

Yes

No

8. Dryer Stops In Cycle; Quits After The First Few Loads; Has A Burning Smell; Cycles On Motor Thermal Protector

20 803404

9. Dryer Motor Runs But Cylinder Does Not Turn

Dryer motor runs but cylinder does not turn.

Is motor drive

pulley loose?

Tighten pulley.

Is belt

installed on

pulley?

No

Install belt.

No

Is cylinder

belt broken?

Replace belt.

Yes

Is clothes

cylinder

binding?

No

Check cylinder for binding and "out of round" condition. Check front and rear bulkheads for warping. Check cylinder rollers for binding. Check cylinder seals and glides for wear or damage.

Is idler lever

spring broken,

weak or

disconnected?

Replace or reconnect spring.

Yes

Is there oil on

cylinder?

Wipe oil from cylinder.

Yes

Is belt "inside

out" ?

Reinstall belt with ribbed surface against cylinder.

Yes

Is idler arm

binding?

Add grease between idler arm and motor mount. Replace idler arm and bolt if needed.

Yes

No

Is dryer

overloaded?

Remove some laundry from dryer.

Yes

No

SWD1691S

Yes

No

Is the wrong

motor

installed?

Refer to parts manual for correct motor part number.

Is the wrong

belt installed?

Check belt part number against correct part number in parts manual and replace belt if needed.

Is idler arm

bent?

Replace idler arm.

No

Yes

Is belt routed

on wrong side

of idler lever?

Reroute belt.

No

Yes

Dryer Troubleshooting

803404 21

Dryer Troubleshooting

Dryer motor does not stop.

Is wiring to

motor switch

incorrect?

Refer to wiring diagram.

Yes

Is motor

centrifugal

switch sticky

or plugged

with lint?

No

Remove dust or lint and spray with a cleaner and lubricant.

Yes

Is door switch

inoperative?

Test switch and replace if inoperative.

No

Yes

SWD1692S

10. Dryer Motor Does Not Stop

22 803404

11. Dryer Runs Only When Door is Open

Dryer runs only when door is open.

Is door switch

miswired?

Rewire door switch. Refer to wiring diagram.

Yes

SWD1693S

Replace door switch.

No

Dryer Troubleshooting

803404 23

Dryer Troubleshooting

Dryer heating assembly does not heat or burner does not ignite.

Is exhaust

system

improper or

inadequate?

Refer to

Installation Instructions

(supplied with unit) for exhaust requirements.

Is exhaust duct made of plastic or thin

foil?

No

Replace with rigid or semirigid metal exhaust duct.

Yes

Is house fuse

blown or

circuit breaker

tripped?

Check fuses or circuit breakers. A 240 Volt electric heat dryer uses two fuses. Make sure both fuses are good.

Yes

Is limit

thermostat

inoperative?

Test thermostat and replace if inoperative.

Yes

Electric Models:

Is heater

assembly

inoperative?

Test heater assembly and replace if cold Ohms do not read between 9 and 10.5 Ohms.

Yes

Electric

Models: Is

thermal fuse

inoperative?

Test thermal fuse and replace if inoperative.

Yes

Gas Models:

Is gas supply

insufficient?

Check gas shut-off valve in dryer and main gas line valve. Open partially closed gas shut-off valve or correct low gas pressure.

Yes

No

Gas Models:

Are gas valve

coils

inoperative?

Test coils and replace if inoperative. Refer to

Dryer Test Procedures

section.

Yes

No

SWD1694S-a

Yes

No

Is drive

motor switch

inoperative?

Test switch and replace if inoperative.

No

Yes

Continued on

next page.

No

12. Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite

24 803404

Dryer Troubleshooting

SWD1694S-b

Gas Models: Is

harness properly

connected to gas

controls?

Check harness connections to gas valve coils, sensor and main harness. Reconnect as required.

Test igniter and replace if inoperative. Refer to

Dryer Test Procedures

section.

Gas Models:

Is igniter

inoperative?

Gas Models:

Is sensor

inoperative?

Test sensor and replace if inoperative.

Continued from

previous page.

Yes

No

Yes

No

Gas Models:

Is gas flow

restricted in

gas orifice?

Clean out gas orifice.

Yes

Is cycling

thermostat

inoperative?

Test thermostat and replace if inoperative.

Yes

No

Is wiring

broken, loose

or incorrect?

Refer to wiring diagram.

No

Yes

12. Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite (continued)

803404 25

Dryer Troubleshooting

Gas dryer models: Igniter does not glow (gas supply sufficient).

Is there power to

power leads on valve (pink and

blue wires)?

Check thermostats, motor switch and wiring.

No

Has flame

sensor failed

with contacts

open?

Yes

Replace sensor.

Yes

Is igniter broken

or open?

Replace igniter.

No

Yes

SWD1695S

13. Igniter Does Not Glow (Gas Supply Sufficient) – Gas Dryer Models

26 803404

14. Burner Ignites and Goes Out Repeatedly – Gas Dryer Models

Gas dryer models: Burner ignites and goes out repeatedly.

Is exhaust

system

improper or

inadequate?

Refer to

Installation Instructions

(supplied with unit) for exhaust requirements.

Yes

Is weather

hood flapper

restricted?

No

Is burner heat

holding sensor

contacts open?

Replace sensor or correct gas supply problem.

No

SWD1696S

Refer to

Installation Instructions

(supplied with unit) for exhaust requirements.

Yes

Is gas supply

insufficient?

Check gas supply and pressure. Make sure gas shut-off valve is turned on.

Is igniter

cracked?

Replace igniter and bracket.

Are gas valve

coils

inoperative or

intermittent?

Check coils and replace appropriate coils. Refer to

Dryer

Test Procedures

section.

No

Yes

No

Yes

Dryer Troubleshooting

803404 27

Dryer Troubleshooting

Gas dryer models: Igniter glows but burner does not ignite.

Did sensor

fail in closed

position?

Replace sensor.

Yes

Is secondary

coil or holding

coil open?

No

Is gas supply

insufficient?

Check gas supply and pressure. Make sure gas shutoff valve is turned on.

No

Yes

SWD1697S

Replace gas valve (in warranty) or replace coils (out of warranty). Refer to

Dryer Test

Procedures

section.

Yes

Are igniter

and bracket

improperly installed on burner tube

assembly?

Loosen screw and properly position igniter and bracket on burner tube assembly.

Is sensor

improperly

installed on

burner

housing?

Loosen screw and properly position the sensor on the burner housing.

No

Yes

No

15. Igniter Glows But Burner Does Not Ignite – Gas Dryer Models

28 803404

16. Dryer Heater Assembly Or Burner Shuts Off Prematurely

Dryer heater assembly or burner shuts off prematurely.

Is exhaust

system

improper or

inadequate?

Refer to

Installation Instructions

(supplied with unit) for exhaust requirements.

Yes

Is weather

hood flapper

restricted?

No

Gas Models: Is

gas supply

insufficient?

Check main gas line shut-off valve. Open partially closed gas shut-off valve or correct low pressure.

No

Yes

SWD1698S

Refer to

Installation Instructions

(supplied with unit) for exhaust requirements.

Yes

Gas Models: Is

dryer properly

equipped for type

of gas used?

Refer to "Gas Burner Conversion Procedures" supplied in gas burner conversion kit.

Gas Models:

Is burner

flame

improperly

adjusted?

Adjust flame. Refer to

Adjustments

section.

Cycling off on

limit

thermostat?

Momentarily connect a jumper wire across thermostat terminals. If heater element heats or burner ignites when jumper wire is connected, refer to next flowchart.

No

Yes

No

Gas Models: Is sensor contact

closing?

Replace sensor or adjust burner flame (refer to

Adjustments

section).

Yes

Is cycling

thermostat

inoperative?

Test thermostat and replace if inoperative.

Is wiring

broken, loose

or incorrect?

Refer to wiring diagram.

Yes

No

Yes

Dryer Troubleshooting

803404 29

Dryer Troubleshooting

Dryer heater assembly or burner repeatedly cycles off on limit thermostat.

Is external exhaust

system longer or

providing greater

restriction than

recommended?

Refer to

Installation Instructions

(supplied with unit) for exhaust system requirements.

Is exhaust duct made of plastic

or thin foil?

No

Replace with rigid or semi-rigid metal exhaust duct.

Yes

Is lint filter

clogged?

Clean lint filter.

Yes

Is there lint in

internal dryer

ductwork?

No

Disassemble dryer ductwork and clean.

Is there lint

or other

obstruction in

external exhaust

system?

Disassemble and clean exhaust system.

Yes

Is hinged

damper on

exhaust system

weather hood

not free to

open?

Free hinged damper or replace weather hood.

Yes

Is limit

thermostat

cycling at too

low a

temperature?

Replace thermostat.

Yes

SWD1699S-a

Yes

No

Continued on

next page.

No

17. Dryer Heater Assembly or Burner Repeatedly Cycles Off On Limit Thermostat

30 803404

Dryer Troubleshooting

SWD1699S-b

Continued from

previous page.

Is there an air

leak at front

panel seal?

Check and replace seal if necessary.

Check and replace seal(s) if necessary.

Is there an air

leak at cylinder

seal(s)?

Is there an air leak at blower

seal?

Check and replace seal if necessary.

Test thermistor and replace if inoperative.

Is thermistor inoperative?

Is there an air leak around loading door? (Door not sealing due

to damaged seal or

inoperative door

catch)?

Replace seal or catch.

Yes

No

Yes

17. Dryer Heater Assembly or Burner Repeatedly Cycles Off On Limit Thermostat (continued)

803404 31

Dryer Troubleshooting

Dryer heater assembly or burner does not shut off.

Is motor switch

inoperative? (Must be in a heat setting.)

Test switch and replace if inoperative.

Yes

Motor does

not stop?

No

Refer to

Dryer Motor Does Not Stop

paragraph.

Yes

Is wiring

incorrect?

Refer to wiring diagram.

No

Yes

SWD1700S

Has heater

assembly

shorted?

Remove heater assembly and check for short.

No

Yes

18. Dryer Heater Assembly or Burner Does Not Shut Off

32 803404

19. Clothes Do Not Dry in Dryer

Clothes do not dry in dryer.

Does heater

assembly not

heat or

burner not

ignite?

Refer to

Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite

paragraph.

Yes

Is there too

much water

in articles

being dried?

No

Is laundry

load too

large?

Remove part of load. A normal washer load is a normal dryer load. Maximum load: Dryer cylinder one half full of wet clothes.

No

Yes

SWD1701S

Remove excess water.

Yes

Is laundry

load too

small?

Add one or two bath towels to load.

Is there

excessive

lint on lint

filter?

Clean lint filter.

Is exhaust

system

improper or

inadequate?

Refer to

Installation Instructions

(supplied with unit) for exhaust requirements.

No

Yes

Does heater

assembly or

burner shut off

prematurely?

Refer to

Dryer Heater Assembly or Burner Shuts Off Prematurely

paragraph.

Yes

Gas Models:

Is gas line

pressure too

high or too

low?

If Natural Gas line pressure to dryer exceeds 8 inch water column pressure, or is lower than 4 inch water column, ask Gas Company to correct.

Is belt installed

improperly (low

RPM - correct

RPM is 52 ± 1)?

Check for proper installation.

No

Yes

No

Dryer Troubleshooting

803404 33

Dryer Troubleshooting

Clothes are too hot when removed from dryer.

Is exhaust

system

improper or

inadequate?

Refer to

Installation Instructions

(supplied with unit) for exhaust requirements.

Yes

Were clothes

removed from

dryer before

cycle has

completed?

No

Allow the dryer to complete the cycle through the cool-down to the OFF position.

Yes

Is cycling

thermostat

inoperative?

Test cycling thermostat and replace if inoperative.

No

Yes

SWD1702S

Are seals inoperative (air leaks)?

Check and replace any inoperative seals in the following areas:

1. Seal between loading door and front panel.

2. Seal between front panel and front bulkhead.

3. Seal between blower cover and air duct.

4. Seal between cylinder and front or rear bulkhead.

5. Gap between air duct and filter mounting.

No

Yes

Add additional cool-down time.

No

20. Clothes Are Too Hot When Removed From Dryer

34 803404

21. Excessive Chattering Or Vibrating Noise in Dryer

Excessive chattering or vibrating noise in dryer.

Is idler spring

inoperative?

Remove lower access panel. Set dryer to normal cycle and allow it to heat to operating temperature. If the belt vibrates as it rotates around the cylinder, the idler arm is making the noise. Replace the idler spring.

Yes

SWD1703S

Check blower fan for missing or cracked fan blades.

No

Dryer Troubleshooting

803404 35

Dryer Troubleshooting

Excessive humming or whistling noise in dryer.

Is blower

housing

inoperative?

If the abnormal operating noise is loudest at the vent exit, the problem is originating from the blower housing. Replace the current housing and cover.

Yes

SWD1704S

Check blower fan for missing or cracked fan blades.

No

22. Excessive Humming Or Whistling Noise in Dryer

36 803404

Section 5

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Washer Electronic Control Troubleshooting

23. Error Code Listing

Following is a list of possible error codes for an electronic control. Errors beginning with “EI” refer to external device Infra-red communication errors. Errors

beginning with “EC” refer to card reader errors. All other errors refer to machine errors.

Display Description

EI01

EI02

EI03

EI04

EI05

EI09

EI0A

Transmission Failure Communication failure. Re-aim external device and try

Time-out Error Communication failure. Re-aim external device and try

Invalid Command Code Communication successful, but the command was not

Expecting Upload Request Communication failure. Re-aim external device and try

Invalid or Out-of-Range Data The value in at least one of the programming options is

CRC-16 Error Communication failure. Re-aim external device and try

Framing Error Communication error. Re-aim external device and try

Cause/

Corrective Action

again.

valid for this machine type, or the control could not perform the command in its current mode of operation. Ensure data is for current machine type and control is in correct mode.

again.

invalid or out of range. Recheck the programming option’s value and try again.

again.

EI0C

EI0E

803404 37

Time-out Exceeded Communication error. Re-aim external device and try

again.

Encryption Error Communication error. Re-aim external device and try

again. If the problem persists, check that the security

code is correct.

Table 3

Washer Electronic Control Troubleshooting

Display Description

EI0F

EC02

EC03

EC05

EC11

EC18

EC19

Infra-red Disabled Communication failure or infra-red is disabled.

Time-out Error Communication failure. Try card again. Invalid Command Code Communication successful, but the command was not

Invalid or Out-of-Range Data The value in at least one of the programming options is

No Card Reader Initialization Communication is valid, but there is no card reader

No Communication Card reader is initialized, communication lost. Power

No Card Reader Communication Communication failure. Power down, power up and try

Cause/

Corrective Action

Manually enable infra-red on control or re-aim external device and try again.

valid for this machine type, or the control could not perform the command in its current mode of operation. Ensure data is for current machine type and control is in correct mode.

invalid or out of range. Recheck the programming option’s value and try again.

initialization. Power down, power up and try again.

down, power up and try again. If error persists, replace control or card reader.

again. If error persists, replace control or card reader.

Right most decimal point Lit

ALrn

oFF

E FL

E SP

E dL

E do

E Ub

E dF

Network Communication Error Communication problem. Wait for 1.5 minutes for error

to clear. If error doesn’t clear, power-down and powerup the machine. If error persists, replace control or

network board. Break-in Alarm Error Service the door or coin vault switches. Break-in Alarm Shutdown Error Service the door or coin vault switches. Fill Error Pressure switch fails to open in 30 minutes (or other

programmed length of time) in any fill agitate cycle. SPI Communications Error Master control cannot communicate with motor control.

Caused by transformer unplugged or wiring to motor

control incorrect. Power down the machine, power up

and try again. Door Lock Error Door does not lock within 15 seconds of closing (open

and reclose door) or doesn’t unlock 3 minutes after cycle

completion. Door Opened During A Running Cycle Control detects door open and door locked inputs high.

Caused by pulling on door while locked or about to lock.

Correct inoperative door locking system. Unbalance Error Unable to balance load. Redistribute load and run cycle. Drive Failure Motor unplugged, motor failure, tachometer circuit open

or drum locked up. Unpower machine to reset.

door

38 803404

Door Open Indicator Door is not closed during an active cycle. If door is

closed, check for improper wiring or faulty door switch.

Table 3

Washer Electronic Control Troubleshooting

Display Description

E rr

E oP (models

equipped with heater)

E SH (models

equipped with heater)

E Ht (models

equipped with heater)

Coin Error Invalid coin pulse or inoperative coin sensor. Check coin

Open Thermistor Error Thermistor circuit opens while heating. Heater will turn

Shorted Thermistor Error Thermistor circuit is shorted while heating. Heater will

Heater Error Programmed temperature hasn’t been reached in more

Cause/

Corrective Action

drop area and remove obstructions. If error persists,

tampering may have occurred. Evaluate security

procedures.

off and cycle will continue.

turn off and cycle will continue.

than two hours. Cycle will continue with heater off.

Table 3

803404 39

Washer Electronic Control Troubleshooting

Attempt to communicate with the

electronic control using the PDA.

Is there

acknowledgement

from the control?

Check PDA

manual for correct

use of IR.

No

Yes

Check PDA set-up:

- Com port

- Baud Rate

Is there any control

response?

Yes

Make sure that SDIO IrDA

card is installed if required on PDA.

No

If PDA displays

control mismatch,

select proper control type.

Yes

No

Does the electronic

control display "EI0F"

or "-C-"?

-C-

Communication

sequence checks

out properly.

Change electronic

control and repeat

procedure.

Has IR communication

been turned off?

EI0F

No

Yes

Turn IR

communication on

(refer to

programming

manual).

TLW391S

- Consumer IR Bit

24. PDA Does Not Communicate With Control

40 803404

25. Coins Ignored When Entered

Start Production

Test Cycle and advance to

Coin Drop step.

Washer Electronic Control Troubleshooting

Does the count on

the display increment

properly after entering

coins?

No

Is "H5" connector

properly seated on the

control board?

No

Properly reseat connection and

conduct diagnostic

test again.

Yes

Reset control to

ready mode.

From the coin drop, is

the 3-pin connector

properly plugged in?

Properly reseat

connection and

conduct diagnostic

No

test again.

Yes

Replace electronic

control.

Are the wires exiting the coin drop optical sensor

cracked or broken?

No

Yes

Replace the

coin drop.

FLW1781S

803404 41

Washer Electronic Control Troubleshooting

26. No Visible Display on Control

Control Has No Visible Display

The electronic control has no

LED or VFD functioning on

the control board.

Is the power cord

plugged in?

Yes

1 2 3

(1)

Is there 24 Volt AC

across terminals "H1-1"

and "H1-3" control

board?

Yes

Make sure "H1"

connector is

seated properly.

Replace control.

*Refer to machine serial plate for correct voltage.

No

Plug unit into an outlet and check

for proper supply

voltage.

Is there 24 Volt

AC at the output side of

the transformer?

Yes Yes

Correct wiring

between

transformer and

control board.

(2) (3)

Is there

No No

220-240 VAC

(or 120 VAC)* to the

primary of the

transformer?

Replace

transformer.

Check wiring to

the primary of the

transformer.

FLW1695S

42 803404

Washer Electronic Control Troubleshooting

2

3

1

Refer to washer nameplate on rear panel for proper voltage and Hertz

No Visible Display on Control

803404 43

FLW1779S

Washer Electronic Control Troubleshooting

Washer will not

start. Vend

satisfied.

Is there

220-240 VAC

(or 120 VAC)*

across "H3-5" and "H7-5"

on the control

board?

(1)

(2)

Yes

Replace the

electronic

Control Board.

No

Is there

220-240 VAC (or

120 VAC)* to the blk

input wire to the door

switch on the lock

assembly?

Replace the Door

Lock Assembly.

Yes

No

Correct wiring

to the

door switch.

FLW1782S

*Refer to machine serial plate for correct voltage.

1

2

27. Washer Will Not Start – “door” Displayed

44 803404

Washer Will Not Start – “door” Displayed

FLW1779S

2

1

Refer to washer nameplate on rear panel for proper voltage and Hertz

Washer Electronic Control Troubleshooting

803404 45

Washer Electronic Control Troubleshooting

28. Washer Will Not Start – “E dL” on Display

Washer will

not start.

Vend satisfied.

1

(1)

Is there

220-240 VAC (or

120 VAC)* across terminals

"H3-4" and "H7-5" on the

electronic control?

No

Replace the electronic

control board.

Yes

Is door catch

properly adjusted?

Refer to Adjustments

section.

Yes

Replace the

door lock assembly.

*Refer to machine serial plate for correct voltage.

No

Adjust catch and retest.

FLW1783S

46 803404

Washer Will Not Start – “E dL” on Display

FLW1779S

1

Refer to washer nameplate on rear panel for proper voltage and Hertz

Washer Electronic Control Troubleshooting

803404 47

Washer Electronic Control Troubleshooting

Is there

220-240 VAC (or

120 VAC)* across terminals

"H1-1" and "H9-4" on

the motor

control?

(1)

(2)

Yes

Correct wiring from pressure switch or replace pressure switch.

Is there

220-240 VAC

(or 120 VAC)* across

terminals "H9-6" to "H1-1"

(hot) and "H9-3"

to "H1-1"

(cold)?

Yes

No

Replace motor control board.

Replace mixing valve.

(3)

Is there

220-240 VAC

(or 120 VAC)* across

mixing valve

solenoid(s)?

No

Correct/replace wiring from motor control board to mixing valve.

Is the door

locked?

Refer to

Washer Will Not Start -

E:dL on display

section

No

Yes

FLW1787S

*Refer to machine serial plate for correct voltage.

1

2

3

29. Washer Will Not Fill (Machine Empty, No “E SP” on Display)

48 803404

Washer Will Not Fill (Machine empty, No “E SP” on Display)

3

1

2

Refer to washer nameplate on rear panel for proper voltage and Hertz

Washer Electronic Control Troubleshooting

803404 49

FLW1779S

Washer Electronic Control Troubleshooting

Washer Overflows

Is there

220-240 VAC

(or 120 VAC)*

to the over level terminal

on pressure switch

to neutral?

Yes

No

Replace

inoperative

pressure switch.

Is there

220-240 VAC

(or 120 VAC)*

across the coil of either

the hot or cold water

solenoid?

Yes

No

Check for

improper wiring

and replace inoperative

pressure switch

if necessary.

Replace

inoperative water

valve.

(1)

(2)

FLW1699S

*Refer to machine serial plate for correct voltage.

1

2

30. Washer Overflows

50 803404

Washer Overflows

2

1

Refer to washer nameplate on rear panel for proper voltage and Hertz

Washer Electronic Control Troubleshooting

803404 51

FLW1779S

Washer Electronic Control Troubleshooting

Is there

220-240 VAC

(or 120 VAC)*

across the

wht/blk and the white wire

going to the pump or

drain valve?

Is there

220-240 VAC

(or 120 VAC)*

across terminals

"H7-2" and

"H7-5?"

If the pump or

drain valve does not

operate check for

blockage. Replace

if necessary.

Correct wiring

between control

and pump or

drain valve.

Replace control

assembly.

(1)

(2)

No

Yes

No

Yes

FLW1784S

*Refer to machine serial plate for correct voltage.

NOTE: Check at beginning of spin/drain portion of cycle.

31. Pump or Drain Valve Does Not Operate

52 803404

Pump or Drain Valve Does Not Operate

FLW1779S

2

1

Refer to washer nameplate on rear panel for proper voltage and Hertz

Washer Electronic Control Troubleshooting

803404 53

Washer Electronic Control Troubleshooting

32. Serial Communication Error (“E SP” on Display)

1

(1)

Is the fuse loose or

blown on the motor

control board?

No

2

(2)

Restart

machine and

check voltage: Is

there 220-240 VAC (or

120 VAC)* across terminals

"H1-1" and "H1-3"

on motor control?**

Yes

(4)

4

Is there

continuity through

each wire of the harness

from H8 on the electronic

control to H7 on the

motor control?

No

Yes

No No

Yes

Tighten fuse holder and/or replace fuse.

3

Restart

machine and

check voltage: Is

there 220-240 VAC (or

120 VAC)* across terminals

"H7-5" and "H7-6"

on the electronic

control?**

Correct wiring from electronic control to motor control.

Change the motor control.

(3)

Yes

Replace electronic control.

Change the harness.

*Refer to machine serial plate for correct voltage.

**NOTE: Machine must be restarted to check voltage. Voltage will be intermittently present during first 15 seconds until E SP is displayed.

54 803404

FLW1785S

Serial Communication Error (“E SP” on Display)

FLW1779S

3

2

1

4

Refer to washer nameplate on rear panel for proper voltage and Hertz

Washer Electronic Control Troubleshooting

803404 55

Washer Electronic Control Troubleshooting

33. Motor Does Not Run (“E dF” on Display)

Motor does not run (E:df on display)

(1)

1

Is there

continuity between

motor terminals?

Refer to values

at right.

Yes

Check motor plug or replace motor control.

Motor Resistance Values: Tach. Circuit: Approx. 115 ohms (Terminals 4-5) Windings: Approx. 4 - 5 ohms (Terminals 1-2, 1-3, 2-3)

No

Replace motor .

FLW1702S

56 803404

Motor Does Not Run (“E dF” on Display)

FLW1779S

1

Refer to washer nameplate on rear panel for proper voltage and Hertz

Washer Electronic Control Troubleshooting

803404 57

Washer Electronic Control Troubleshooting

34. Washer Will Not Heat (Models Equipped with Heater) (“E oP” or “E SH” Displayed)

(1)

1

Measure

resistance at

terminals "H9-1" and "H9-2"

on

electronic control. Is resistance

value between

500 and 35,000

ohms?

Yes

Replace electronic

control.

No

2

(2)

Measure

resistance at

thermistor. Is resistance

value between

500 and 35,000

ohms?

Yes

Check wiring

to thermistor.

No

Replace thermistor/

heater assembly.

FLW1786S

58 803404

Washer Electronic Control Troubleshooting

FLW1780S

2

1

Washer Will Not Heat (Models Equipped with Heater) (“E oP” or “E SH” Displayed)

803404 59

Washer Electronic Control Troubleshooting

No

Is there

230 Volts across

the heaters?

Yes

(1)

(2)

Yes

Replace

heater(s).

Verify water temperature

is less than selected

cycle temperature

set point.

Is there

230 volts across

terminals A1 - A2 on

the heat relay?

No

Yes

No

Correct wiring between

the heat relay coil and

the electronic control

or replace board.

Is the

pressure switch

satisfied?

The heater will not

come on until the

pressure switch

is satisfied.

No

Yes

Are there

4 "dashes" on

display indicating

the machine

is heating?

Check wiring or

replace heat relay.

FLW1703S

1

2

35. Washer Will Not Heat (Models Equipped with Heater) (3 Phase Heater Machines Only)

60 803404

Washer Electronic Control Troubleshooting

FLW1780S

2

1

Washer Will Not Heat (Models Equipped with Heater) (3 Phase Heater Machines Only)

803404 61

Section 6

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Dryer Electronic Control Troubleshooting

IMPORTANT: Refer to wiring diagram for aid in testing dryer components.

62 803404

36. Error Codes

Following is a list of possible error codes.

Dryer Electronic Control Troubleshooting

Display Information

Right most DP (decimal point) Lit

Description

Network Communication Error

Cause/ Corrective Action

Communication problem. Wait for 1.5 minutes for error to clear. If error doesn’t clear, power-down and power-up the

machine. If error persists, replace control or network board. Alrm Break-in Alarm Error Service the door or coin vault switches. OFF Break-in Alarm Shutdown Error Service the door or coin vault switches. E:OP Open Temperature Sensor Error Open temperature sensor circuit wiring. Replace sensor. E:SH Shorted Temperature Sensor Error Short in temperature sensor circuit wiring. Replace sensor.

Invalid coin pulse or inoperative coin sensor. Check coin Err Coin Error

drop area and remove obstructions. If error persists,

tampering may have occurred. Evaluate security

procedures. OP Open Thermistor Physical open in the thermistor circuit. Replace thermistor. SH Shorted Thermistor Dead short in the thermistor circuit. Replace thermistor.

803404 63

Dryer Electronic Control Troubleshooting

37. Coins Ignored When Entered

Coins Ignored When Entered

Start coin drop diagnostic test.

Dwg. 2

Does the

display on the

electronic control

increment properly?

NO

Is connector H5 on the control firmly seated in

its receptacle?

YES

Is the

3 pin connector

between the coin drop

and the control

connected

correctly?

YES

testing and reset

diagnostic test

Exit diagnostic

control.

NO

Reconnect

and run

again.

NO

Are wires exiting coin drop optical sensor cracked or broken?

YES

Replace coin drop.

If problem still exists

replace the control.

64 803404

NO

Replace electronic control.

DRY353S

38. No IR Communication

Attempt to communicate with control using PDA.

Is there a

response of

any kind from

the control?

Check PDA manual for correct use of IR.

No

DRY1859S

Check PDA. Set up

comport, baud rate

and consumer IR bit.

Does the

control display

"EIOF" or "-C-"?

If PDA displays control mismatch, select proper control type.

Communication sequence checks out.

Yes

No

Does the

control

respond?

Make sure that SDIO IrDA card is installed if required on PDA.

No

Yes

"-C-"

"EIOF"

Has IR

communication

been turned off?

Turn IR communication on. Refer to

Programming Manual

.

Change

control.

No

Yes

Dryer Electronic Control Troubleshooting

803404 65

Dryer Electronic Control Troubleshooting

39. No Display

(1)

No Display

Dwg. 1

1

Are there 24 volts AC

across terminals H1-3

and H1-1 on the

control?

NO

2

(2)

Are there 24 Volts AC across the secondary

of the transformer?

NO

NOTE: Refer to wiring

3

diagram for primary

(3)

voltage.

Are there 120 or 240

volts AC to the primary

of the transformer?

YES

NO

Replace the control.

Correct wiring

between the

transformer and

the control.

Correct wiring to the

primary of the

transformer. Make

sure the machine is

plugged in and

power is on.

66 803404

Replace the transformer.

DRY351S

No Display

DRY1863S

1

2

3

Dryer Electronic Control Troubleshooting

803404 67

Dryer Electronic Control Troubleshooting

Replace electronic

control.

Correct wiring

between door switch

and control. Also

check neutral

supply to control.

Correct wiring to door switch.

Check operation of

the door switch.

Replace if necessary.

Is there voltage across

terminals H3-1 and

H3-6?

Is there

voltage on the

N.O. terminal of the

door switch to a

neutral wire?

Is there

voltage on the

COM terminal of the

door switch to a

neutral wire?

(2)

(3)

(4)

YES

NO

Replace

resistor.

Does

resistor or jumper at

proper ohms?

(1)

NO

YES

NOTE: Conduct all tests with the door closed.

YES

NO

YES

NO

DRY1860S

1

2

3

4

H3-2 and H3-5 read

40. Door Open

68 803404

Dryer Electronic Control Troubleshooting

1

2

3

4

Door Open

803404 69

DRY1863S

Dryer Electronic Control Troubleshooting

Is there voltage across

terminals 5 and 4 of

the motor?

Is there voltage across

H3-4 and H3-6 on the

control?

Is there voltage across

H3-1 and H3-6 on the

control?

Replace the motor.

Correct the

wiring to

the motor.

Replace the

electronic

control.

Refer to

door open

troubleshooting.

NOTE: Checks to be made only if

motor does not start and “door” is not diplayed on control. If “door” is displayed please refer to door open troubleshooting.

YES

(1)

(2)

(3)

NO

YES

NO

YES

NO

DR

Y1861S

1

2

3

41. Motor Will Not Start

70 803404

Motor Will Not Start

1

2

3

Dryer Electronic Control Troubleshooting

803404 71

DRY1863S

Dryer Electronic Control Troubleshooting

Is there voltage across

the leads to the heating

element?

Is there

voltage from the

output side of the

limit thermostat

to L2?

Is there

voltage to the

input side of the limit

thermostat to L2?

Is there

voltage to the

output side of the

thermo fuse on the

element?

Is there voltage to the

input side of the

thermal fuse?

Is there voltage on

FS-1 on the control to

L2?

Is there voltage on

FS-2 on the control

board to L2?

Check for

proper operation

of centrifugal switch on

motor. Does it operate

properly?

Replace heating

element.

Check and

replace wiring

between

components.

Replace element.

Check for proper

air flow and

operation of

limit thermostat.

Replace thermo

fuse.

Correct wiring

between control

and thermo fuse

on the

element.

Replace motor.

Correct wiring

between motor

and element &

motor and L2.

Make sure unit is

calling for heat.

Check operation

of thermistor.

Replace the

control.

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

YES

NO

YES

NO

YES

NO

YES

NO

YES

NO

YES

NO

YES

NO

No Heat Electric

Dwg. 6

DRY359S

1

7

8

2

3

4

5

6

42. No Heat (Electric)

72 803404

No Heat (Electric)

1

2

3

4

5

6

7

8

Dryer Electronic Control Troubleshooting

FLW1864S

803404 73

Dryer Electronic Control Troubleshooting

Refer to NOTE.

(1)

(2)

(3)

(4)

(5)

(6)

YES

NO

YES

Refer to Door Open troubleshooting.

Replace either the gas valve, coils of gas valve or the sensor.

DRY1862S

Is there

voltage across

the pink wire of the gas

valve to terminal 2 on

the motor?

Is there

voltage at the

output of the limit

thermostat referenced

to neutral?

Correct wiring

between

limit thermostat

and gas valve.

Is there

voltage to the

input of the limit

thermostat referenced

to neutral?

Check for proper

air flow making

sure venting is

not blocked and

lint screen is clean.

Reset or replace

limit thermostat.

Is there

voltage across

FS-1 and H2-3

(neutral) on the

control?

Correct wiring

between FS-1 and

limit thermostat.

Is

there

voltage across

FS-2 and H2-3

(neutral) on the

control?

Make sure unit

is calling for heat.

Check operation

of thermistor.

Replace control.

Is there voltage across terminal 1 of the motor

and L1?

Check for proper

operation of

centrifugal on the

motor. Replace

motor if necessary.

Correct wiring

to the motor.

NOTE: When calling for heat the holding coil, the booster coil and the igniter will be energized. Once the sensor senses that the igniter is hot enough for ignition, it will open. At this time the holding coil and the secondary coil will be energized allowing gas to flow. If the flame cycles on and off check for proper operation of sensor. If gas never ignites, check for problems with the coil and check to see if the sensor opens. If coils are good and the sensor opens with the glow bar operational and there is no ignition/gas flow, replace the gas valve.

1

2

3

4

5

6

43. No Heat (Gas)

74 803404

No Heat (Gas)

1

6

2

3

5

4

Dryer Electronic Control Troubleshooting

DRY1863S

803404 75

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Section 7

DO NOT slide washer across floor if the leveling legs have been extended, as legs and base could become damaged.

W248

CAUTION

Use of the dispenser drawer or washer door as a handle in the transportation of the washer may cause damage to the dispenser or door.

W185

CAUTION

SW

Leveling

Leg

Level

Washer

Base

Locknut

Rubber

Foot

SWD796N

Adjustments

IMPORTANT: When reference is made to directions (right or left) in this manual, it is from operator’s position facing front of washer.

44. Cabinet Leveling Legs

a. Place unit in position on a solid, sturdy and

level floor. Installing the unit on any type of carpeting, soft tile, a platform or other weakly supported structures is not recommended.

b. Place a level on the cabinet top and check if

unit is level from side to side and front to back.

f. Place rubber feet on all four leveling legs.

Refer to Figure 12.

g. Verify unit doesn’t rock.

NOTE: Level must be on a raised portion of top panel. Refer to Figure 12.

c. If unit is not level, tilt unit to access front and

rear leveling legs. For easier access to leveling legs, prop up unit with wooden block.

d. Loosen locknuts and adjust the leveling legs

until the unit is level from side to side and front to back (using a level). Make sure unit does not rock. Refer to Figure 12.

e. Tighten the locknuts securely against the

washer base. If the locknuts are not tight, washer will move out of position during operation.

Figure 12

76 803404

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

45. Washer Loading Door

FLW1771S

Hinge

Loading

Door

Screw

a. Open loading door.

b. The loading door can be adjusted up or down

somewhat by loosening screws holding door hinge to front panel, then raise or lower door before retightening screws. Refer to Figure 13.

Adjustments

Figure 13

803404 77

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

SWD1688S

Inner

Basket

Pulley

Pivot

Bolt

Adjusting

Bolt

1/4 Inch

Motor

Pulley

Belt

Metal

Rod

Adjusting

Bolt

Wire

Harness

Pivot

Bolt

Motor

Mounting

Bracket

46. Washer Motor Belt Tension

NOTE: Belt adjustment procedures are done through front of washer, however, as an option, washer can be moved from its location and belt adjustment can be done through lower access panel opening on rear panel.

a. While supporting lower front access panel,

remove two screws from bottom edge of access panel and remove panel.

b. Working through the access door opening,

place a locking pliers on the metal rod and loosen the two adjusting bolts. Refer to Figure 14. Repeat procedure to loosen the two pivot bolts. Refer to Figure 14.

c. Pull down on motor to increase belt tension.

Use a Burroughs belt gauge to obtain proper tension. Proper belt tension is obtained when belt can be deflected approximately 1/4 inch (6.35 mm) from normal position when moderate pressure 50 to 60 pounds (22.68 to

27.22 Kg) is applied to a point midway between pulleys. Refer to Figure 14.

d. After proper belt tension has been obtained,

tighten belt adjusting bolts firmly, then tighten pivot bolts. Refer to Figure 14.

78 803404

Figure 14

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Outer Bezel

Tab

Inner Bezel

Cut Away

47. Washer Door Catch

NOTE: When repairing a broken or inoperative No. 802803 Door Catch, proceed as follows:

a. Open loading door. b. Remove 11 T-20 Torx head screws holding

outer door bezel to inner door bezel. Refer to Figure 15.

c. Pull hinge side of outer bezel away from door

and slide forward. Refer to Figure 15.

d. Remove two screws and nuts holding door

catch to door and remove door catch.

e. Install new door catch and tighten screws and

nuts to the point of being snug.

f. Adjust door catch so the outside edge is

aligned with the edge of the lock. Refer to Figure 16.

g. Visually check that the door catch properly

engages the funnel of the door latch/switch assembly. Refer to Figure 16.

h. Recheck the alignment in Step f. Adjust if

needed.

i. Torque the two nuts to approximately 20 inch

pounds (2.25 Nm).

j. Reinstall outer door bezel by aligning outer

bezel tabs with cut aways on inner bezel and sliding outer bezel into position. Refer to Figure 15.

k. Replace 11 screws holding outer door bezel to

inner door bezel.

IMPORTANT: Do not overtighten screws or bezel holes will strip.

FLW1777S

803404 79

Figure 15

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

H250SE3B

Door

Lock

Funnel

Door

Catch

802803

Catch

SHOWN CLOSED

Alignment of

These Two Edges

Figure 16

80 803404

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

FLW821S

Shock

Absorber

Shipping

Support

Shock Absorber Shipping

Support

Shipping

Bracket

48. Shipping Braces

All stacked washer/dryers, when shipped from the factory are equipped with two factory installed shipping supports. DO NOT remove this shipping material until after machine is placed in its final installed position. Refer to Figure 17.

IMPORTANT: DO NOT tip or move washer once these supports have been removed. Removal of supports prior to final installation may cause

damage to the shock absorbers and will VOID the product warranty.

NOTE: Shipping supports MUST be kept for future re-positioning or moving of the machine.

Figure 17

803404 81

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

To reduce the risk of fire or serious injury, the access panel must be in place during normal operation.

W262

WARNING

49. Burner Flame (Gas Models)

a. While supporting the access panel, remove

two screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

locators from bottom edge of front panel.

c. Add coins or card to satisfy vend.

d. Close the loading door. Start the dryer in a

heat setting (refer to Operating Instructions supplied with the dryer). The dryer will start, the igniter will glow red, and the main burner will ignite.

e. Allow the dryer to operate for approximately

five minutes, then loosen the air shutter lockscrew. Refer to Figure 18.

f. Turn the air shutter to the left to get a

luminous yellow tipped flame, then turn it back slowly to the right to obtain a steady blue flame.

Shut-Off Valve

Handle

g. After proper flame is obtained, tighten air

shutter lockscrew firmly. Refer to Figure 18.

h. Reinstall access panel and screws.

NOTE: After the dryer has operated for approximately three minutes, exhaust air or exhaust pipe should be warm.

Air Shutter Lockscrew

Air

1/8 Inch Pipe Plug

(For checking manifold pressure)

Shutter

Figure 18

82 803404

D265SE3A

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

DRY3B

Compressed

Air

Cotter

Metal

Clip

DRY4B

Coin Drop

Frame

Coin

Return

DRY5B

Cotton

Swab

50. Cleaning Non-Electronic Coin Drop

a. Disconnect electrical power to machine and

drop.

b. Remove coin drop from machine.

c. If lint is preventing coins from rolling through

coin drop, blow compressed air though coin entry and along the side of the coin drop. Refer to Figure 19.

g. Remove coin return from coin drop frame.

Refer to Figure 20.

Figure 20

h. Check coin path in coin drop for lint and

residue. If lint or light residues are present, use a cotton swab to remove. If heavy residue is present, it may be necessary to first scrape off excessive residue and then use a cotton swab dipped in water or isopropyl alcohol (rubbing alcohol) to remove remainder of residue. Refer to Figure 21.

Figure 19

d. Insert a coin through the coin drop. If coin

does not roll through drop, continue with the following.

e. Remove cotter pin from top of drop. Refer to

Figure 19. Save pin for reinstallation when cleaning is complete.

f. Move metal clip closer to sensor so that it

comes off frame. Refer to Figure 19.

803404 83

Figure 21

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

DRY6B

Pivot

Point

Pendulum

DRY7B

Eyes

Dry

Cotton

Swab

i. Check coin return pendulum to verify it

swings freely. If pendulum does not swing

IMPORTANT: DO NOT use isopropyl alcohol to clean electronic sensor or eyes.

freely, spray pendulum pivot point with Teflon based lubricant and move pendulum back and forth two to three times. An additional application of Teflon based lubricant may be necessary to ensure that pendulum swings freely. Refer to Figure 22.

Figure 23

k. Reinstall coin return on to coin drop frame.

l. Reinstall metal clip and slide towards coin

insert slot. All cotter pin holes must line up.

m. Reinstall cotter pin.

Figure 22

j. Check coin drop sensor for dust or dirt on

eyes. Wipe eyes with dry cotton swab. Refer to Figure 23.

n. Place drop on level surface to verify that coins

follow correct path in drop. It may be necessary to lift drop to allow coin to follow

through sensor. o. Reinstall coin drop into machine. p. Reconnect electrical power to machine and

drop. q. Add a coin to drop to verify that coin drop is

operating properly and that electrical

NOTE: If coin drop does not operate properly after

connection is working properly.

above steps have been completed, corrosion of metal or vandalized components within coin drop may be preventing the coin drop from functioning correctly. Replace coin drop.

84 803404

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

51. Cleaning Electronic Coin Drop

Catch

Spring

Cover

Spring

NOTE: The electronic coin drop should be cleaned once a year. Clean the drop more often if it is exposed to high levels of residue or lint build-up.

a. Disconnect electrical power to machine and

drop. b. Remove coin drop from machine. c. Check the spring style of coin drop.

Coin Drops with Old-Style Spring (refer to

Figure 24):

(1) Move spring downward until cover catch is

free. Refer to Figure 24.

Open cover for coin drop. Refer to

(2)

Figure 25.

Adjustments

NOTE: Do not lift or overbend the spring in any direction.

DRY2088N

Figure 24

DRY2089N

Figure 25

Coin Drops with New-Style Spring (refer to Figure 26):

DRY2404N

Figure 26

803404 85

(3) Open cover of coin drop. Refer to

Figure 27.

Adjustments

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

DRY2408N

Spring

DRY2090N

Old-Style Spring Coin Drop

New-Style Spring Coin

Alcohol

Moistened

Cloth

NOTE: Do not overbend the spring by opening cover too far.

DRY2408N

Figure 27

d. Clean the coin path with a soft brush and wipe

exposed surfaces with an alcohol moistened cloth. Refer to Figure 28 or Figure 29.

DRY2405N

Figure 29

e. Clean residue from coin rail with an alcohol

moistened cloth. Refer to Figure 30.

DRY2406N

Figure 30

DRY2090N

Figure 28

86 803404

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

f. Clean light sensors with a soft brush or air

Light

Sensors

spray duster. Refer to Figure 31.

Adjustments

DRY2407N

Figure 31

g. Close cover for coin drop. h. Coin Drops with OLD-Style Spring - Move

spring back over cover catch. i. Reinstall coin drop into machine. j. Reconnect electrical power to machine and

drop. k. Add a coin to drop to verify that coin drop is

operating properly and that electrical

connection is working properly.

803404 87

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Section 8

Dryer Test Procedures

IMPORTANT: Electrical test procedures in this service manual are performed by using a Volt-Ohm meter. Tests can also be performed using a multimeter or any other electrical testing equipment with which the service person is familiar.

52. Drive Motor

Refer to Figure 32. a. Remove motor and exhaust assembly.

Motor

Disconnect

Block

3

4

6

2

Motor

Switch

1

5

b. Disconnect motor wire harness at motor

disconnect block.

NOTE: Refer to wiring diagram for internal motor switch wires.

NOTE: Drive Motor Resistance

120 Volt 2,460 – 3,100 Ohms 240 Volt 10,000 - 13,000 Ohms

Motor and

Exhaust

Assembly

1

643 5

2

G

Drive

Motor

Figure 32

88 803404

D326SE3A

Dryer Test Procedures

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Disconnect electric power to dryer before performing any of the following steps or when replacing inoperative motor switch.

W290

WARNING

NO

A. Continuity exists between switch

terminal 5 and terminal 3 (black or copper wire).

Inoperative start

switch. Replace switch.

Unplug the motor wire harness from the motor

connection block before starting this test.

B. Manually depress actuator.

Continuity broken between switch terminal 5 and terminal 3 (black or copper wire).

C. Continuity broken between switch

terminal 6 and terminal 5 (yellow or copper wire).

D. Manually depress actuator.

Continuity exists between switch terminal 6 and terminal 5 (yellow or copper wire).

E. Continuity broken between switch

terminal 1 and switch terminal 2.

F. Manually depress actuator.

Continuity exists between switch terminal 1 and switch terminal 2.

Motor switch checks O.K.

Start Terminals

Run Terminals

Heater Circuit Terminals

Note: Disconnect terminal 5 wire (yellow or copper) from motor switch before testing start terminals.

Note: Reconnect terminal 5 wire (yellow or copper) to motor switch before testing run terminals.

NO

YES

Inoperative start

switch. Replace switch.

Inoperative start

switch. Replace switch.

YES

A. Continuity exists between switch

terminal 5 and terminal 3 (black or copper wire).

c. Motor Switch (Refer to SECTION 10 for Internal Wiring of the Dryer Motor Switch.)

803404 89

Dryer Test Procedures

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Disconnect electric power to dryer before performing any of the following steps or when replacing inoperative motor switch.

W290

WARNING

G. 1 – 2 Ohms between terminal

3 wire and orange or copper wire on the back of switch.

Start Winding

H. 1 – 2 Ohms between terminal

5 wire and orange or copper wire on the back of switch

I. Continuity exists between

orange or copper wire on back of switch and brown or blue wire in terminal 4.

All motor windings check O.K.

Run Main Winding

Protector

NO

YES

NO

Inoperative start winding.

Replace motor.

Inoperative protector.

Replace motor.

YES

Inoperative run main

winding. Replace motor.

d. Motor Windings (Refer to SECTION 10 for Internal Wiring of the Dryer Motor Switch.)

90 803404

Dryer Test Procedures

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

D029KE3A

Mounting

Tab

Thermal

Overload

Protector

Motor

Switch

53. Motor Switch

a. Remove motor and exhaust fan assembly.

b. Remove the two motor switch attaching

screws. Refer to Figure 38. Disconnect switch leads. Remove motor switch.

c. Remove thermal overload protector

NOTE: The thermal overload protector is unique to the motor from which it was removed and should only be used on that motor. To reduce the risk of overheating the motor, do not use any thermal overload protector other than the one taken from the inoperative motor switch in step 3.

(1)Motor with Switch on Blower End

Using a small bladed screwdriver, press the thermal overload protector mounting tab downward and remove the thermal overload protector from the inoperative motor switch. Refer to Figure 33.

Figure 33

803404 91

Dryer Test Procedures

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

D359SE3A

Thermal Overload Protector

Plastic

Clip

Motor

Switch

Top Of

Motor

Switch

(2)Motor with switch on pulley end

Press the tip of a small bladed screwdriver into the slot located between top of motor switch and plastic clip. Lift up on handle of screwdriver until both clip and thermal overload protector detach from motor switch. Refer to Figure 34.

d. Attach the thermal overload protector

removed in Step “c” to the new motor switch.

e. Install new motor switch onto motor and

reconnect motor switch leads removed in Step “b”. Refer to Figure 38.

f. Test motor switch by following the step-by-

step procedures included in Paragraph 52.

g. Before reinstalling the motor assembly, apply

power (120, 208 or 240 VAC – refer to machine serial plate) directly to motor terminals 4 and 5. Then start and run the motor at least 6 times, making sure the motor and switch are operating properly.

NOTE: The dryer manufacturer and parts suppliers are not liable for improper switch installation.

Figure 34

92 803404

Dryer Test Procedures

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Secondary

Coil

Holding Coil

and

Booster Coil

(Split Coil Valve)

4

1

5

2 3

D267SE3B

Sensor

SECONDARY

COIL

HOLDING

COIL

BOOSTER

COIL

Igniter

120 Volt, 60 Hertz

Electrical

Supply Line

D268SE3A

(208 or 240 Volt/50 Hertz –

refer to machine serial plate)

Figure 35

54. Burner System Operation

(Gas Models – Refer to Figure 35.)

a. Components

This burner has four basic components: a silicon carbide (glow bar) igniter, burner tube, sensor, and a two-stage gas valve consisting of a split-coil valve and a secondary coil valve. The split-coil valve is opened when the dryer thermostat calls for heat, while the secondary valve does not open until the igniter has attained ignition temperature.

b. Pre-Ignition Circuits

When the dryer thermostat calls for heat, circuits are completed through the holding coil, sensor, booster coil and igniter. Both coils must be energized to open the split-coil valve. Once opened, the holding coil can hold the valve open without assistance from the

803404 93

booster coil. The sensor triggers the current to

c. Burner Circuit

travel around the secondary coil and through the igniter, causing the igniter to get hot.

In approximately 30 seconds, the igniter attains ignition temperature and ignition is made. The heat from the burner flame causes the sensor contacts (located on burner housing

beside the igniter) to open. A circuit is then completed through the secondary valve coil, opening the valve and allowing gas to flow.

d. Momentary Power Interruption

Upon resumption of power, sensor contacts will still be open, permitting secondary valve to open. However, with the secondary coil in the circuit, the booster coil cannot draw enough current to open the split-coil valve. When sensor contacts do reclose, the secondary valve will close, and the burner system will be in the normal pre-ignition circuit.

e. Flame Failure

In case of flame failure, the sensor contacts will re-close in about 45 seconds. This will close the secondary valve and the burner system will be in the normal pre-ignition circuit.

f. Ignition Failure

If flame is not established as sensor contacts open, secondary valve will remain open until sensor contacts re-close. Sensor will continue to recycle the igniter and secondary valve (about once per minute) until ignition is made or dryer is turned off.

Dryer Test Procedures

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

To reduce the risk of fire, explosion and electric shock, close the valve in the gas supply line to the gas dryer and disconnect the electrical power unless gas or power supplies are required to perform test procedure.

W263

WARNING

55. Electrical Circuit To Ignition System (Gas Models)

a. While supporting the access panel, remove two

screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

locators from bottom edge of front panel.

c. Close main gas shut-off valve. Refer to Figure

18.

d. Remove valve wire harness disconnect block

from the holding and booster coil. Refer to Figure 36.

e. Plug dryer power cord into wall receptacle, and

start the dryer in a heat setting (refer to the Operating Instructions supplied with dryer).

f. Set test meter to read AC voltage and apply

meter probes into terminals on the dryer harness plug that would correspond to terminals "1" and "2" on the coil. Figure 35. Meter should register line voltage in all Fabric settings, except FLUFF which should read “zero” VAC.

g. If meter does not read line voltage in step “f”,

check motor switch, thermostats, fabric switch, accumulator, or timer.

56. Gas Valve Coils Check (Gas Models)

a. While supporting the access panel, remove two

screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

locators from bottom edge of front panel.

c. Close main gas shut-off valve. Refer to

Figure 18.

d. Remove disconnect blocks from gas valve

coils.

e. Set test meter to read Ohms and put meter

probes to terminals shown in Figure 36, and in the following chart.

4

5

1

2

Secondary

Coil

1 - 3

4 5

Meter probes to terminals: Meter should read:

Holding Coil – Terminals 1 & 2 1365 ± 25 Ohms

Booster Coil – Terminals 1 & 3 560 ± 25 Ohms

Secondary Coil – Terminals 4 & 5 1220 ± 50 Ohms

COIL TOLERANCE READINGS

NOTE: If meter registers any other readings than

3

Holding

And Booster

Coil

GAS VALVE FOR SILICON CARBIDE IGNITION

94 803404

Figure 36

D270SE3A

those listed above, the respective coil(s) should be replaced.

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

57. Sensor Check (Gas Models)

SILICON CARBIDE IGNITER AND

BRACKET ASSEMBLY

D337SE3A

Igniter and

Bracket

Attaching

Screw

White

Ceramic

Portion

a. While supporting the access panel, remove

two screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

locators from bottom edge of front panel.

c. Close main gas shut-off valve. Refer to

Figure 18.

d. Remove wires from sensor terminals.

e. Set test meter to read Ohms and put meter

probes on sensor terminals. Meter should read “zero” Ohms. If meter registers an Ohm reading of any amount, replace sensor.

Dryer Test Procedures

58. Igniter Check (Gas Models)

NOTE: If meter does not read appropriate Ohms, then replace the igniter.

IMPORTANT: Always examine all wires, terminals and connectors to be sure wiring is correct before replacing any components.

a. While supporting the access panel, remove

two screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

locators from bottom edge of front panel.

c. Close main gas shut-off valve. Refer to

Figure 18.

d. Disconnect igniter wires at disconnect block.

e. Set test meter to read Ohms and put meter

probes on terminals of igniter wires.

f. Silicon Carbide Igniter – meter should read

between 45 – 200 Ohms. Refer to Figure 37.

Figure 37

803404 95

Dryer Test Procedures

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

59. Thermal Fuse (Electric Models)

a. While supporting the access panel, remove

two screws from bottom edge of front access panel.

b. Gently lower the access panel to disengage

panel locators from bottom edge of front panel.

c. Label and disconnect wires from thermal

fuse.

NOTE: Refer to wiring diagram when rewiring thermal fuse.

d. Set multimeter to read Ohms. Apply meter

probes to thermal fuse terminals. Multimeter should read 0 Ohms. If the meter does not show any reading (infinite Ohms), then the fuse is open. If the fuse is open, then replace BOTH the thermal fuse and the limit thermostat.

60. Heater Assembly (Electric Models)

a. While supporting the access panel, remove

two screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

panel locators from bottom edge of front panel.

c. Disconnect wires from heater assembly.

Element Color Code

Red 5 240 V 60 Hz. 10.39 ± .31 Ohms Cold White 4.75 208 V 60 Hz. 8.2 ± .5 Ohms Cold Green 4.8 240 V 50 Hz. 10.75 ± .32 Ohms Cold Yellow 4 240 V 50 Hz. 13.03 ± .39 Ohms Cold Blue 3.1 240 V 50 Hz. 16.7 ± .5 Ohms Cold Orange 5.35 240 V 60 Hz. 9.72 ± .3 Ohms Cold Purple 4.25 208 V 60 Hz. 9.27 ± .3 Ohms Cold

KW Voltage/Hz. Resistance Reading

61. Cycling or Limit Thermostat

a. While supporting the access panel, remove

two screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

panel locators from bottom edge of front panel.

c. Label and disconnect wires from thermostat.

NOTE: Refer to wiring diagram when rewiring thermostat.

Cycling Thermostat (S.P.S.T. – 2 Terminals) or Limit Thermostat

d. Set meter to read Ohms.

(1)Apply meter probes to the thermostat

terminals.

(2)Meter should read “zero.”

NOTE: Refer to wiring diagram when rewiring heater assembly.

d. Set meter to read Ohms. Apply meter probes

to the heater assembly terminals. Meter should read as follows: (Cold Ohms).

96 803404

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

62. Door Switch

a. While supporting the access panel, remove

two screws from bottom edge of access panel.

b. Gently lower the access panel to disengage

locators from bottom edge of front panel.

c. Remove two screws holding bottom tabs on

front panel to dryer side panels. Swing bottom of front panel away from dryer far enough to disengage hold-down clips and locators from cabinet top.

d. Disconnect wires from door switch.

Dryer Test Procedures

NOTE: Refer to model wiring diagram when rewiring door switch.

e. Set meter to read Ohms and apply meter

probes on switch terminals 1 and 3 with door closed. You should get “zero” reading.

f. Apply probes to terminals 1 and 2 with door

closed. The meter should read “infinite”.

g. Open door. Meter should read “infinite”

between 1 and 3 and “zero” between 1 and 2.

803404 97

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect all electric power to the machine and accessories before servicing.

• Close gas shut-off valve to gas dryer before servicing.

• Never start machine with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the machine is properly grounded.

• Washer motor not grounded! Disconnect electric power before servicing motor.

W502

WARNING

Section 9

R

S

26 4 3 5 1

MAIN

START

ORANGE/COPPER

CUSTOMER CIRCUIT

OVERLOAD

PROTECTOR

BLUE/BROWN

BLACK/COPPER

YELLOW/COPPER

PUSH TO

START

LINE

SWITCH SHOWN IN START POSITION

R.S.P.C.

26 4 3 5 1

G

D329SE3D

G

Motor Switch

Attaching Screws

Internal Wiring of Dryer Motor Switch

Figure 38

803404 98