• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or
property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2
WARNING
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer, and those maintaining the machine.
DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate person al injury or property
damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you, or the inexperienced person making such
repairs, to the risk of serious injury, electrical shock, or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W008
WARNING
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may occur. Common sense, caution and care must be
exercised when installing, maintaining or operating the washer.
Always contact your dealer , distributor , service agent or the manufactu rer about any prob lems or conditions you do
not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized
technician and using authorized factory parts.
The cycle begins with a wash fill. The water
temperature is determined by the temperature selector.
While water fills the washtub, a column of air is
trapped in a pressure bulb and hose. The air pressure
continues to increase as the washtub fills with water
until it is great enough to activate the pressure switch.
The pressure switch then causes the wash fill to stop
and wash agitation to begin. However, the loading door
must be closed for the washer to agitate or spin.
The washer uses a reversing type motor, a special drive
belt and an idler assembly. The idler assembly applies
tension to the outside of the drive belt.
During agitation, the motor runs in the
counterclockwise direction. The spring tension on the
idler pulley applies the tension required to reduce the
slack on the drive belt and maintain maximum belt to
motor pulley contact. This eliminates belt slippage and
ensures an efficient wash action, even with extra large
loads.
The belt drives the transmission drive pulley in the
counterclockwise direction. The pulley drives the helix
which is splined to the input shaft of the transmission.
This causes the input shaft to turn inside of a roller
clutch which is pressed into the transmission cover.
This roller clutch acts as a bearing in the
counterclockwise direction allowing the transmission
gears to operate. The transmission’s rack and pinion
gear design produces a 210 degree agitation st roke at
the output shaft of the transmission which drives the
agitator. The brake assembly remains locked during the
agitation mode since no pressure is applied to it by the
transmission drive pulley.
As water is removed by the pump and the momentum
of the washtub increases, the idler spring tension
gradually overcomes the belt tension removing the belt
slack. This eventually increases the belt to pulley
contact until maximum spin speed is achieved.
The drive pulley turns clockwise riding up the ramps of
the helix, exerting pressure on the brake and forcing it
to release from brake pads. The helix drives the input
shaft of the transmission, and when the input shaft turns
in the clockwise direction the roller clutch locks onto
the shaft causing the entire transmission assembly to
turn. None of the gears in the transmission are
operating at this time. The hub of the washtub is splined
to the transmission tube and rotates with the
transmission assembly. The centrifugal force created
by the spinning washtub causes water to be extracted
from the clothes.
Water is introduced during the first spin to “SPRAY”
the garments and remove suds from them. The initial
spin is followed by rinse agitation to rinse away any
detergent residue. The washer fills and then agitates
like the wash portion of the cycle. Following rinse
agitation, a final spin extracts the rinse water from the
clothes preparing them for the dryer.
After the wash agitation is completed, the timer
advances into the first spin. During spin, the motor
reverses turning in the clockwise direction to spin the
water out of the washtub. The combination of water,
washtub and load weight cause the drive belt tension on
the idler side of the belt to overtake the idler spring
pressure allowing the belt to become slack on the
opposite side. This reduces the belt to pulley contact
and allows slipping between the belt and pulley.
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized parts
distributor.
For technical assistance, call (920) 748-3121.
Nameplate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on nameplate(s) as shown.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
Troubleshooting
IMPORTANT: Refer to Wiring Diagram for aid in
testing washer components.
1. Low Water Level on High Fill
Setting
a. If there is an instance of a low water level on the
highest fill setting, check that the high setting
water level is approximately 1.5 inches below
the top row of washtub holes.
b. If the water level is within .5 inch of this level
without clothes, it is performing as designed.
Recent new mandates from the Department of
Energy (DOE) call for certain efficiencies to be
met by all washer manufacturers which require
the use of a different pressure switch to meet
these requirements. No modification can be
made to the washer to fill higher on this setting.
2. Clicking Noise During Operation
on NEWLY Installed Units
If a clicking noise is heard when first starting up a new
topload washer, the noise is related to the belt taking a
temporary “set” around the idler pulley . The set causes
a slight bump in the belt which in turn causes the idler
lever to tap the motor bracket making the clicking
noise. THE BELT DOES NOT NEED TO BE
REPLACED.
To correct this condition please perform the following
break-in procedure:
1.After installing the unit start a fill cycle to
make sure the seals have been lubricated.
2.Stop the fill cycle and place the unit into a
spin cycle.
3.Run the cycle for several minutes until the
belt has warmed up. This will remove the
“set.”
4.Normal use will keep the belt from
resetting.
5.For extended periods of non-use (three to
four weeks), this procedure might need to
be repeated.
A topload washer exhibiting a humming motor in
agitation or spin may require the timer or motor to be
replaced. Refer to flow chart below to determine if the
motor or timer needs to be replaced.
Check water pressure.
Recommended water
pressure is 20 to 120 psi.
Yes
TLW378S
Are mixing valve
screens plugged
with debris?
Clean or replace
screens.
Yes
No
No
Yes
Unit is filling properly. Recent new mandates from the
Department of Energy (DOE) call for certain efficiencies to be
met by all washer manufacturers which require the use of a
different fill valve to meet these requirements. No
modification can be made to the washer to fill faster on these
settings.
Timer is designed to
pause during fill
periods and when
going from agitate to
spin. Allow completion
of those steps. Some
cycles (delicate) have
additional pauses.
Refer to diagram for
information on time
required.
Yes
Is timer
inoperative?
Test for
continuity
through timer
circuits (refer to
wiring diagram)
and replace if
inoperative.
Yes
Is lid
open?
No
Close lid. Lid
MUST be closed
any time the
washer is set to
agitate or spin.
Yes
Washer
will not fill?
Timer pauses
until pressure
switch is
satisfied.
TLW349S
No
Has washer
drive motor
over loaded
and motor
thermal
overload been
tripped?
Timer is designed
to stop under
these conditions.
Motor thermal
proctor reset time
may vary
depending upon
the reason for
washer overload,
however, it should
reset within 15
minutes. Check to
ensure washer
was not
overloaded with
clothes.
Yes
Is circuit breaker
to washer tripped,
disconnecting
power to washer?
Reset circuit
breaker.
No
Yes
Timer is designed to
pause when going
from spin into rinse
to allow the washtub
to stop spinning
before filling. Make
sure timer has
advanced into fill
portion of rinse
cycle.
No
Yes
Is timer
motor lead
wire off timer
terminal?
Refer to
appropriate
wiring diagram
and reattach
wire.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
Model AWNA11SP111TW01
22.Error Mode
In Error Mode, the IN USE LED flashes to display
fill and drain errors (refer to paragraphs below).
Error Mode can only be exited by powering down
washer.
Fill Error
A Fill Error will occur if the tub does not fill
within 62 minutes of the start of the cycle. A Fill
Error is indicated by the control repeatedly
flashing the IN USE LED twice separated by a one
and a half second pause until the control is
powered down. If Error Mode is turned off, the fill
error will not occur and the control will continue
to wait for the fill level to be reached.
Section 4
Drain Error
A Drain Error will occur if the tub is not empty
after a spin cycle. A Drain Error is indicated by the
control repeatedly flashing the IN USE LED three
times separated by a one and a half second pause
until the control is powered down. If Error Mode
is turned off, the drain error will not occur and the
machine cycle will advance to the next cycle step
as though the water had been pumped out.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
W456SE3A
Level
Washer
Base
Locknut
Leveling
Leg
Rubber
Foot
Adjustments
29.Leveling Legs
Refer to Figure 1.
a. Place rubber feet on all four leveling legs.
b. Place washer in position on a clean, dry, and
reasonably firm floor.
c. Loosen locknuts and adjust two front leveling
legs. Once adjusted, tilt washer forward on
front legs and lower back down into position to
set the rear self-leveling legs.
d. Washer must not rock. After washer is at
desired height, tighten locknuts securely
against bottom of washer base. If these locknuts
are not tight, washer will not remain stationary
during operation.
NOTE: Improper installation, installation on
carpet or flexing of a weak floor will cause
excessive vibration.
IMPORTANT: Do not slide washer across floor
once leveling legs have been extended, as legs and
base could become damaged.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
32.Mixing Valve Solenoid Test Procedure
Mixing valve test procedures using an Ohm meter.
NOTE: Resistance readings slightly out of given ranges may be due to meter conditions. These readings DO
NOT necessarily indicate mixing valve failure.
120 Volt coils900 - 1100 Ohms
240 Volt coils3200 - 4000 Ohms
33.Temperature Switch Test Procedure
Check for continuity between the following terminal connections:
*On Single Speed Model Washers, All Speeds are
Fast.
KEY:
H = HOTW = WARMC = COLD
Cycle Sequence Charts
NOTE: Times listed are approximate.
WATER
TEMP.
CYCLE
SOAK, FILL & AGITATEH,W,CSLOW4:00
SOAK, FILLH,W,C12:00
SOAK
OFF4:00
REGULAR
OFF4:00
PRESS
PERMANENT
OFF4:00
DELICATE
OFF4:00
SPINSLOW4:00
WASH, FILL & AGITATEH,W,CFAST15:30
SPINFAST2:00
SPIN & SPRAYCFAST:30
SPINFAST1:30
RINSE FILL & AGITATEW,CFAST4:00
SPINFAST6:00
WASH, FILL & AGITATEH,W,CFAST9:30
SPINSLOW2:00
SPIN & SPRAYCSLOW:30
SPINSLOW1:30
RINSE FILL & AGITATEW,CFAST4:00
SPINFAST6:00
WASH, FILL & SOAKH,W,C3:00
WASH, FILL & AGITATEH,W,CSLOW:30
WASH, FILL & SOAKH,W,C1:30
WASH FILL & AGITATEH,W,CSLOW:30
WASH FILL & SOAKH,W,C1:30
WASH FILL & AGITATEH,W,CSLOW:30
WASH FILL & SOAKH,W,C1:30
WASH FILL & AGITATEH,W,CSLOW:30
WASH FILL & SOAKH,W,C1:30
SPINSLOW2:00
SPIN & SPRAYCSLOW:30
SPINSLOW1:30
RINSE FILL & AGITATECSLOW4:00
SPINSLOW4:00
SOAK, FILL & AGITATEH,W,CSLOW3:00
SOAK, FILLH,W,C12:00
SOAK
OFF3:00
SPINSLOW3:00
WASH, FILL & AGITATEH,W,CFAST6:00
FUNCTION
SELECT
TEMP.
*MOTOR
SPEED
TIME (Min.
& Sec.)
PRE-
REGULAR
OFF/PAUSECYCLE END OR PAUSE FOR EXTRA RINSE3:00
EXTRA
OFFOFF
PRESS
PERMANENT
OFF/PAUSECYCLE END OR PAUSE FOR EXTRA RINSE3:00
SPINFAST3:00
WASH
WASH, FILL & AGITATEH,W,CFAST15:30
SPINFAST3:00
SPIN & SPRAYCFAST:25
SPINFAST2:35
RINSE FILL & AGITATEW,CFAST3:00
SPINFAST6:00
RINSE, FILL & AGITATEW,CFAST3:00
SPINFAST6:00
RINSE
WASH, FILL & AGITATEH,W,CFAST9:30
SPINSLOW3:00
SPIN & SPRAYCSLOW:25
SPINSLOW2:35
RINSE FILL & AGITATEW,CFAST3:00
SPINFAST6:00
RINSE, FILL & AGITATEW,CFAST3:00
SPINFAST6:00
RINSE
EXTRA
OFF3:00
WASH, FILL & SOAKH,W,C3:00
WASH, FILL & AGITATEH,W,CSLOW:25
WASH, FILL & SOAKH,W,C2:35
WASH FILL & AGITATEH,W,CSLOW:25
WASH FILL & SOAKH,W,C2:35
SPINSLOW3:00
DELICATE
46
SPIN & SPRAYCSLOW:25
SPINSLOW2:35
RINSE FILL & AGITATECSLOW3:00
SPINSLOW3:00
*On Single Speed Model Washers, All Speeds are
Fast.
KEY:
H = HOTW = WARMC = COLD
TIMER NO. 200927P CYCLE SEQUENCE
NOTE: Times listed are approximate.
WATER
CYCLE
WASH, FILL & AGITATEH,W,CFAST15:00
SPINFAST1:30
SPIN & SPRAYCFAST:25
SPINFAST2:35
REGULAR
OFF3:00
PRESS
PERMANENT
OFF3:00
DELICATE
OFF3:00
RINSE FILL & AGITATEW,CFAST3:00
SPINFAST6:00
WASH, FILL & AGITATEH,W,CFAST9:00
SPINFAST1:30
SPIN & SPRAYCFAST:25
SPINFAST2:35
RINSE FILL & AGITATEW,CFAST3:00
SPINFAST6:00
WASH, FILL & SOAKH,W,C1:30
WASH, FILL & AGITATEH,W,CFAST:25
WASH, FILL & SOAKH,W,C2:35
WASH FILL & AGITATEH,W,CFAST:25
WASH FILL & SOAKH,W,C2:35
WASH FILL & AGITATEH,W,CFAST:25
WASH FILL & SOAKH,W,C1:05
SPINFAST1:30
SPIN & SPRAYCFAST:25
SPINFAST2:35
RINSE FILL & AGITATECFAST3:00
SPINFAST3:00
SOAK, FILL & AGITATEH,W,CSELECT3:00
SOAK, FILLH,W,C12:00
SOAK
OFF3:00
SPINSELECT3:00
WASH, FILL & AGITATEH,W,CSELECT6:00
FUNCTION
SELECT
TEMP.
*MOTOR
SPEED
TIME (Min.
& Sec.)
PRE-
REGULAR
OFF/PAUSECYCLE END OR PAUSE FOR EXTRA RINSE3:00
EXTRA
OFFOFF
PRESS
PERMANENT
OFF/PAUSECYCLE END OR PAUSE FOR EXTRA RINSE3:00
SPINSELECT3:00
WASH
WASH, FILL & AGITATEH,W,CSELECT15:00
SPINSELECT3:00
SPIN & SPRAYCSELECT:25
SPINSELECT2:35
RINSE FILL & AGITATEW,CSELECT3:00
SPINSELECT6:00
RINSE, FILL & AGITATEW,CSELECT3:00
SPINSELECT6:00
RINSE
WASH, FILL & AGITATEH,W,CSELECT9:00
SPINMEDIUM3:00
SPIN & SPRAYCMEDIUM:25
SPINMEDIUM2:35
RINSE FILL & AGITATEW,CSELECT3:00
SPINSELECT6:00
RINSE, FILL & AGITATEW,CSELECT3:00
SPINSELECT6:00
RINSE
EXTRA
OFF3:00
WASH, FILL & SOAKH,W,C3:00
WASH, FILL & AGITATEH,W,CMEDIUM:25
WASH, FILL & SOAKH,W,C2:35
WASH FILL & AGITATEH,W,CMEDIUM:25
WASH FILL & SOAKH,W,C2:35
SPINMEDIUM3:00
DELICATE
OFF/PAUSECYCLE END OR PAUSE FOR EXTRA RINSE3:00
201520R649
SPIN & SPRAYCMEDIUM:25
SPINMEDIUM2:40
RINSE FILL & AGITATECMEDIUM3:00
SPINMEDIUM3:00
*On Single Speed Model Washers, All Speeds are
Fast.
KEY:
H = HOTW = WARMC = COLD
TIMER NO. 37922P CYCLE SEQUENCE
RINSE, FILL & AGITATECMEDIUM3:00
SPINMEDIUM3:00
RINSE
EXTRA
OFF3:00
WASH, FILL & SOAKH,W,C3:00
WASH, FILL & AGITATEH,W,CSLOW:25
WASH, FILL & SOAKH,W,C2:35
WASH FILL & AGITATEH,W,CSLOW:25
WASH FILL & SOAKH,W,C2:35
SPINMEDIUM3:00
HANDWASH
OFF3:00
SPIN & SPRAYCMEDIUM:25
SPINMEDIUM2:40
RINSE FILL & AGITATECSLOW3:00
SPINMEDIUM3:00
WASH FILL & SOAKH,W,C3:00
WASH FILL & AGITATEH,W,CSLOW:24
WASH FILL & SOAKH,W,C2:30
WASH FILL & AGITATEH,W,CSLOW:24
WASH FILL & SOAKH,W,C2:30
SPINSLOW3:00
SPIN & SPRAYCSLOW:24
SPINSLOW3:00
RINSE FILL & AGITATECSLOW3:00
SPINSLOW3:00
CYCLE END OR PAUSE FOR EXTRA RINSE
RINSE FILL & AGITATEC3:00