Alliance Laundry Systems JC50CG, ATB50CG, JC50EG, JCB50CG, JCB50EG Troubleshooting Manual

...
Drying Tumblers
50 Pound Capacity 75 Pound Capacity
Refer to Page 5 for Model Numbers
Troubleshooting
www.comlaundry.com
T012c
Part No. 70410501
September 2007
Table of
Section 1 – Safety Information ...............................................................3
Locating An Authorized Service Person ...............................................4
Contents
Section 2 – Introduction..........................................................................5
Model Identification ..............................................................................5
Customer Service...................................................................................6
Serial Plate Location..............................................................................6
Safety Warnings and Decals..................................................................7
Safety Precautions for Servicing Tumblers...........................................7
How A Tumbler Works.........................................................................8
Section 3 – Troubleshooting..................................................................10
1. Motor Does Not Start..................................................................11
2. Motor Overload Protector Cycles Repeatedly ............................13
3. Motor Runs But Cylinder Does Not Turn...................................14
4. Motor Does Not Stop..................................................................15
5. Heating Element Does Not Heat Or Burner Does Not Ignite
– Gas and Electric Models ..........................................................16
6. Pilot Does Not Ignite – Standing Pilot Ignition Gas Models......18
7. Pilot Goes Out – Standing Pilot Ignition Gas Models ................19
8. Igniter Does Not Shut Off After Gas Ignition
– Automatic Pilot Ignition Gas Models ......................................20
9. Gas Supply Sufficient But Igniter Does Not Glow
– Glow-Bar Ignition Gas Models................................................21
10. Igniter Glows, Sensor Opens But No Ignition
– Johnson Controls System Gas Models.....................................22
11. Igniter Glows, Sensor Opens But No Ignition
– White Rodgers Glow-Bar Ignition Gas Models.......................23
12. Burner Ignites and Goes Out Repeatedly
– Glow-Bar Ignition Gas Models................................................24
13. Heating Element or Burner Shuts-Off Prematurely....................25
14. Heating Element or Burner Repeatedly Cycles Off On
High Limit Thermostat................................................................26
15. Heating Element or Burner Does Not Shut-Off..........................27
16. Clothes Do Not Dry ....................................................................28
17. Tumbler Overheating ..................................................................29
18. Burners Not Burning Properly – Gas Models.............................30
19. Loading Door Opens During Operation......................................31
20. Tumbler Runs But No Steam To Coils – Steam Models............32
21. Water In Steam Line – Steam Models ........................................33
22. Troubleshooting Electronic Control Models...............................34
23. Tumbler Will Not Start, Time on Drying Timer,
Door Closed – Manual Timer Models ........................................36
24. Motor Runs, Time on Drying Timer But No Heat......................37
25. No Spark to Pilot Burner – Electronic Pilot Ignition Models.....39
26. Spark to Pilot Burner, No Pilot Flame
– Electronic Pilot Ignition Models..............................................40
27. Spark To Pilot Burner, Pilot Lights, No Main Burner
– Electronic Pilot Ignition Models..............................................41
the expressed written consent of the publisher.
70410501 1
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28. Igniter Does Not Glow – Johnson Controls
Glow-Bar System........................................................................42
29. Igniter Glows Constantly – Johnson Controls and
White Rodgers Glow-Bar System...............................................43
30. Igniter Glows, Cycles Off But Burner Does Not Ignite
– Johnson Controls Glow-Bar System........................................44
31. Igniter Does Not Glow – White Rodgers Glow-Bar System......45
32. Igniter Glows, Cycles Off But Burner Does Not Ignite
– White Rodgers Glow-Bar System............................................46
33. Igniter Sparks, No Main Burner Ignition
– Instant Electronic Ignition........................................................47
34. CSH OM Models: No Heat With Cycle Selected,
Unit Running and Calling For Heat............................................48
35. OM Models: No Start With Cycle Selected, Start Button
Pressed and Door Closed ............................................................50
36. OM Models: No Display After Selecting One Of The
ON/SELECT Keys......................................................................52
37. CE OM Models: No Heat With Cycle Selected, Unit
Running and Calling For Heat ....................................................53
38. CG OM Models: No Heat With Cycle Selected, Unit
Running and Calling For Heat ....................................................55
39. OM Models: No Fan Motor Rotation With Cycle Selected
and Start Pressed.........................................................................57
40. MM Models: Fan Motor Does Not Run With Door Closed,
Cycle Selected and Start Button Pressed ....................................58
41. MM Models: Cylinder Motor Does Not Run or Reverse With Door Closed, Cycle Selected and Start Button Pressed In
Reversing Mode or Nonreversing Mode.....................................59
42. MM Models: No Heat With Cycle Selected, Unit Running
and Calling For Heat...................................................................61
43. MM Models: No Heat With Cycle Selected, Unit Running
and Calling For Heat...................................................................63
44. OM Reversing Models: No Cylinder Rotation or Reversing
Capabilities..................................................................................65
45. MM Models: No Display After Pressing the ON/SELECT
Keys ............................................................................................67
46. MM Models: Motor Does Not Run With Door Closed, Cycle
Selected and Start Button Pressed...............................................68
47. MM Models: Cylinder Motor Does Not Run or Reverse With Door Closed, Cycle Selected and Start Button Pressed In
Reversing Mode or Nonreversing Mode.....................................69
48. MM Nonreversing Models: Motor Does Not Run With Door
Closed, Cycle Selected and Start Button Pressed .......................71
49. CD Models: No Start With Vend Satisfied and Start Button
Pushed.........................................................................................73
50. CD Models: No Heat With Vend Satisfied and Unit Running ...75
51. CD Models: No Heat With Vend Satisfied and Unit Running ...77
52. CD Models: No Start With Vend Satisfied and Start Button
Pushed.........................................................................................79
53. CD Models: No Start With Vend Satisfied and Start Button
Pushed.........................................................................................81
Section 4 – Adjustments........................................................................82
54. Cylinder Clearance......................................................................82
2 70410501
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Section 1

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION”, “WARNING”, and “DANGER”) followed by specific instructions. These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
DANGER
DANGER indicates the presence of a hazard that will cause severe personal injury, death, or substantial property damage if the danger is ignored.
WARNING
WARNING indicates the presence of a hazard that can cause severe personal injury, death, or substantial property damage if the warning is ignored.
In the interest of safety, some general precautions relating to the operation of this machine follow.
WARNING
• Failure to install, maintain and/or operate this product according to the manufacturer’s instructions may result in conditions which can produce serious injury, death and/or property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically recommended or published in this Service Manual and unless you understand and have the skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the product is properly grounded and to reduce the risk of fire, electric shock, serious injury or death.
W006R2
CAUTION
CAUTION indicates the presence of a hazard that will or can cause minor personal injury or property damage if the caution is ignored.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT: The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.
NOTE: The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard related.
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Safety Information
IMPORTANT INFORMATION: During the lifetime of a tumbler, it may require service. The information contained in this manual was written and is intended for use by qualified service technicians who are familiar with the safety procedures required in the repair of a tumbler, and who are equipped with the proper tools and testing equipment.
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Never start the tumbler with any guards/ panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the tumbler is properly grounded.
W240
WARNING
NOTE: The WARNING and IMPORTANT instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution and carefulness are factors which CANNOT be built into this tumbler. These factors MUST BE supplied by the person(s) installing, maintaining or operating the tumbler.
Always contact your dealer, distributor, service agent or the manufacturer on any problems or conditions you do not understand.

Locating An Authorized Service Person

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician and using authorized factory parts.
Repairs that are made to your products by unqualified persons can result in hazards due to improper assembly or adjustments subjecting you or the inexperienced person making such repairs to the risk of serious injury, electrical shock or death.
W007
CAUTION
If you or an unqualified person perform service on your product, you must assume the responsibility for any personal injury or property damage which may result. The manufacturer will not be responsible for any injury or property damage arising from improper service and/or service procedures.
W008
4 70410501
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Section 2

Introduction

Model Identification

Information in this manual is applicable to these models:
Gas Steam/Thermal Oil Electric
50
Pound
75
Pound
AT B 50 C G DCB50CG DCB50EG DTB50CG DTB50EG JC50CG JC50EG JCB50CG JCB50EG JT37CG JT37CGI JT37EG JT37EGI JT50CG JT50CGI JT50EG
AT B 75 C G DCB75CG DCB75FG DTB634 DTB75CG DTB75EG DTB75FG JCB75CG
JT50EGI JTB50CG JTB50EG SC50CG SC50EG SCB50CG SCB50EG ST37CG ST37CGI ST37EG ST37EGI ST50CGI ST50EGI STB50CG STB50EG TKD50CGMT
JT75CG JT75EG JTB75CG JTB75EG SCB75CG ST75CG STB634 STB75CG STB75EG
AT B 50 C S H DCB50CSH DTB50CSH DTB50CSL JC50CSH JCB50CSH JT37CSH JT37CSL JT50CSH JT50CSL
AT B 75 C S H DCB75CSH DCB75CSL DTB75CSH DTB75CSL JCB75CSH JCB75CSL JT75CSH JT75CSL
JTB50CSH JTB50CSL SC50CSH SCB50AT SCB50CSH ST37CSH ST37CSL ST50CSH ST50CSL STB50CSH STB50CSL
JTB75CSH JTB75CSL SCB75CSH SCB75CSL ST75CSH ST75CSL STB75CSH STB75CSL
DCB50CE DTB50CE JC50CE JCB50CE JT37CE JT50CE JTB50CE SC50CE SCB50CE ST37CE ST50CE STB50CE TKD50CEMT
DCB75CE DTB75CE JCB75CE JT75CE JTB75CE SCB75CE ST75CE STB75CE
70410501 5
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Introduction

Customer Service

If literature or replacement parts are required, contact the source from whom the machine was purchased or contact Alliance Laundry Systems at (920) 748-3950 for the name and address of the nearest authorized parts distributor.
For technical assistance, call (920) 748-3121.

Serial Plate Location

When calling or writing about your product, be sure to mention model and serial numbers. Model and serial numbers are located on serial plate(s) as shown.
T419IE3B
6 70410501
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Safety Warnings and Decals

SAFETY WARNINGS and decals have been provided in key locations to remind you of important precautions for the safe operation and maintenance of your tumbler. Please take the time to review these warnings before proceeding with service work.
All decals have been designed and applied to withstand washing and cleaning. Decals should be checked periodically to be sure they have not been damaged, removed, or painted. Refer to Parts Manual for ordering replacement decals.

Safety Precautions for Servicing Tumblers

• Disconnect electrical service.
• Shut off supply gas valve before servicing gas components.
• Control panel and access panel MUST be reinstalled after inspection or servicing of tumbler is completed.
Introduction
• Use a non-corrosive leak detection fluid to check all pipe connections for gas leaks. DO NOT USE AN OPEN FLAME TO CHECK FOR GAS LEAKS!
• Chain/drive guard MUST be reinstalled after inspection or servicing of tumbler is completed.
• Belt guard MUST be reinstalled after inspection or servicing of tumbler is completed.
• Contactor box cover MUST be reinstalled after inspection or servicing of electric and/or reversing tumbler is completed.
• Loading door switch MUST be operational before putting tumbler into service.
• Junction box cover MUST be reinstalled after inspection or servicing of tumbler is completed.
70410501 7
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Introduction

How A Tumbler Works

Fresh Air Combustion Air Mixed Air Exhaust Air
Standard Models
The tumbler uses heat, air and movement to dry loads of laundry.
When the motor is started, the exhaust fan pulls fresh air in through the air intake and over the heat source (burner flame for gas, heating element for electric, and coil for steam).
The heated air moves into the cylinder, where it is circulated through the laundry by the tumbling action of the cylinder.
The air then passes through the lint filter, exhaust fan, and is vented to the outdoors.
T008CE1A
NOTE: In Energy Saver Models, some of the exhaust air is recirculated. Refer to illustration on next page.
8 70410501
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Introduction
Fresh Air Combustion Air Mixed Air Recirculating Air Exhaust Air
T007CE1A
Energy Saver Models
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Section 3

Troubleshooting

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the tumbler before servicing.
• Close gas shut-off valve to gas tumbler before servicing.
• Close steam valve to steam tumbler before servicing.
• Never start the tumbler with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be reconnected to ensure that the tumbler is properly grounded.
IMPORTANT: Refer to wiring diagram for aid in testing tumbler components.
W002
10 70410501
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1. Motor Does Not Start

Motor does
not start
Is the
electrical power
off or circuit breaker
fuse blown?
No
Yes
Check power
supply or replace
fuses.
Is there
broken, loose, or
incorrect
wiring?
No
Are
improper
coins inserted in
accumulator?
Yes
Yes
Refer to wiring
Check that proper
coins are inserted.
Troubleshooting
diagram.
Is the
loading door
not closed or switch
inoperative?
No
Is the
door switch
improperly
adjusted?
No
Is the start circuit
not complete?
No
Yes
Yes
Yes
Close door or
test switch and
replace if
inoperative.
Refer to
Installation
Manual
door switch
adjustment.
start switch or test switch and replace if
inoperative.
for
Press
No
Is
accumulator knob
improperly set
after coins were
inserted.
No
Is the
run switch accumulator inoperative?
No
Is the
motor relay
inoperative?
Yes
Yes
Yes
Turn knob
clockwise to its full
limit of travel.
Test run switch
and replace if
inoperative.
Test relay and
inoperative.
replace if
Have motor tested
Is the motor
inoperative?
No
70410501 11
Yes
and replace if
inoperative.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
No
continued on
next page
TMB2131S-a
Troubleshooting
1. Motor Does Not Start (continued)
Continued from
previous page
Are
trunnion bearings
binding?
No
Are
idler bearings
binding?
No
Is timer
improperly
set?
Yes
Yes
Turn drying timer
Yes
desired setting.
Replace
trunnion
bearings.
Replace
bearings.
clockwise to
No
Is timer
inoperative?
12 70410501
Yes
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Test timer and
replace if
inoperative.
TMB2131S-b

2. Motor Overload Protector Cycles Repeatedly

Motor Overload
Protector
Cycles
Repeatedly
Refer to
Is voltage
correct?
No
Yes
Installation
Manual
requirements.
for
electrical
Troubleshooting
Is clothes
load too
large?
No
Is clothes
cylinder
binding?
No
Is wiring
adequate?
No
Is make-up
air adequate?
Yes
Yes
Yes
Yes
Remove part of
load.
Check cylinder
for binding.
Check with
local power
company to
ensure that
wiring is
adequate.
Refer to
Installation
Manual
make-up air
requirements.
for
No
Clean lint
Is there lint
buildup around
tumbler or poor
maintenance?
No
70410501 13
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Yes
Is there
broken, loose
or incorrect
wiring?
accumulation
on and around
the motors.
Yes
Refer to wiring
diagram.
TMB1904S
Troubleshooting

3. Motor Runs But Cylinder Does Not Turn

Motor runs but cylinder
does not turn
Is cylinder belt
broken or
loose?
No
Is drive belt
broken or
loose?
No
Is cylinder
binding?
Yes
Yes
Yes
Replace or
adjust cylinder
belt.
Replace or
adjust drive
belt.
Check cylinder
for binding.
Is sheave
loose?
No
Is
drive chain or
sprocket broken
or loose?
Yes
No
Tighten
setscrews.
Replace or
adjust chain
or sprocket.
No
Is motor drive
pulley loose?
No
14 70410501
Yes
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Tighten drive
pulley bushing
screws.
TMB2132S

4. Motor Does Not Stop

Troubleshooting
Motor does
not stop
Is the door
switch not
working
properly?
No
Is wiring
incorrect?
No
Is timer
or relay
inoperative?
Yes
Yes
Yes
Test switch and
replace if inoperative.
Refer to
Manual
switch adjustment.
Refer to wiring
and replace
if inoperative.
Installation
for proper
diagram.
Test timer
and relay
No
Is accumulator inoperative?
70410501 15
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Yes
Test
accumulator
and replace if
inoperative.
TMB2133S
Troubleshooting
5. Heating Element Does Not Heat Or Burner Does Not Ignite – Gas and Electric Models
Heating element does
not heat or burner
does not ignite
Is there
an improper or
inadequate exhaust
system?
No
Are there
blown fuses or
tripped circuit breakers
in external electric
supply line?
No
Is
drying timer
not selected or
inoperative?
Ye s
Ye s
Ye s
Refer to
Installation
Manual for
exhaust system
requirements.
Check fuses or
circuit breaker.
Set drying timer
or replace if inoperative.
Is the
airflow switch
inoperative?
No
Is airflow
switch out of adjustment?
No
Ye s
Ye s
Te st switch and replace if inoperative.
Check back draft damper for foreign objects, lint accumulation or other causes that may prevent damper from opening.
Check exhaust outlet. If a screen has been improperly installed on the outlet, it may be clogged with lint or frozen over in winter. NEVER install a screen over the exhaust outlet.
Refer to Installation
Manual for airflow
switch adjustment.
No
Is
thermostat
inoperative?
No
Is there
lint
buildup?
No
Is there
inadequate
ductwork and
make-up air?
No
Ye s
Clean lint compartment.
Ye s
ductwork for lint buildup.
Ye s
Te st thermostat
and replace if
inoperative.
Check damper for lint
accumulation. Check
Refer to Installation
Manual to ensure that
ductwork and make-up
air openings are sized
accurately.
Is the lint
door panel
not closed
properly?
No
Is
there broken,
loose or incorrect
wiring?
No
Ye s
Ye s
Open lint door
panel, place lint
door and panel
back on tumbler
(ensuring a tight fit).
Refer to
wiring diagram.
Continued on
next page
TMB2134S-a
16 70410501
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Troubleshooting
5. Heating Element Does Not Heat Or Burner Does Not Ignite – Gas and Electric Models (continued)
Continued from
previous page
Gas Models:
Are gas valve coils
inoperative?
Yes
Test coils and
replace if
necessary.
Electric
Models: Are
heating elements
or contactors
inoperative?
No
Gas Models:
Is there an
insufficient gas
supply?
No
Gas Models:
Are the orifices
incorrect?
No
Check heat
Yes
Yes
Yes
contactors and
elements.
Replace if
necessary.
Open partially closed
gas shut-off valve or
correct low gas
pressure. Check
manifold pressure and
adjust to pressure specified on serial
plate. If pressure
cannot be obtained,
have your local gas
company check main
gas pressure.
Tumbler is equipped
for type of gas
specified on serial
plate. If orifices are
different from that
specified on serial
plate, obtain and
install correct orifices.
No
Gas Models:
Is main coil
inoperative?
No
Gas Models:
Is redundant coil
inoperative?
No
Standing Pilot
Ignition Gas
Models: Is pilot
not lit?
No
Yes
Test redundant coil
Yes
and replace
complete gas valve
if inoperative.
Refer to
Manual
instruction plate on
Yes
back of tumbler for
lighting and shutting down standing pilot.
Test main coil
and replace if
inoperative.
Installation
or
Gas Models:
Is there an
inoperative
igniter?
No
Gas Models:
Is the igniter control
inoperative?
No
70410501 17
Yes
Yes
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Test igniter
and replace if
inoperative.
Test igniter control and
replace if
inoperative.
Standing
Pilot Ignition Gas
Models: Is gas valve
reset assembly or
thermocouple
inoperative?
No
Glow Bar
Ignition Gas Models: Is
sensor inoperative?
Yes
Yes
Check and
replace
thermocouple or
reset assembly
if necessary.
Test sensor
and replace if
inoperative.
TMB2134S-b
Troubleshooting
6. Pilot Does Not Ignite – Standing Pilot Ignition Gas Models
Pilot does not
ignite - Standing Pilot
Ignition Gas Models
Is
gas shut-off
valve to
tumbler
closed?
Yes
Open valve.
Is
thermocouple
inoperative?
Yes
Replace
thermocouple.
No
Is air present
in gas line?
No
Is pilot orifice
incorrect?
No
Is pilot gas
filter clogged?
Yes
Yes
Yes
Purge air from
gas line.
Tumbler is equipped
for type of gas
specified on serial
plate. If pilot orifice is
different from that
specified on serial
plate, obtain and
install correct orifice.
Replace reset
assembly.
No
Is pilot
assembly
inoperative?
Yes
Replace pilot
assembly.
No
Is pilot
gas tube or
pilot orifice
clogged?
No
18 70410501
Yes
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Clean or
replace tube
or orifice.
TMB2135S
7. Pilot Goes Out – Standing Pilot Ignition Gas Models
Pilot goes out -
Standing Pilot Ignition
Gas Models
Is exhaust
system
improper or
inadequate?
No
Yes
Refer to
Installation
Manual
exhaust system
requirements.
for
Is pilot orifice
incorrect?
No
Yes
on serial plate,
Troubleshooting
Tumbler is
equipped for
type of gas
specified on
serial plate. If
pilot orifice is different from that specified
obtain and
install correct
orifice.
Is lint screen
clogged?
No
Is burner
flame
Improperly
adjusted?
No
Is there carbon
accumulation
on heated end
of pilot
thermocouple?
Yes
Yes
Remove and
clean lint
screen.
Close air shutter slightly - A harsh
roaring flame will
draw pilot flame out.
Wipe carbon
Yes
off end of
thermocouple.
Is gas
valve reset
assembly or
thermocouple
inoperative?
Yes
Check and
replace reset
assembly or
thermocouple
if necessary.
No
TMB2136S
70410501 19
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Troubleshooting
8. Igniter Does Not Shut Off After Gas Ignition – Automatic Pilot Ignition Gas Models
Igniter does not shut off
after gas ignition -
Automatic Pilot Ignition
Gas Models
Tumbler is equipped
for type of gas
specified on serial
Is tumbler
not properly
equipped for
type of gas
being used?
No
Yes
plate. If tumbler is
equipped for gas different from that specified on serial
plate, obtain the
necessary
components to
correct the problem.
Is igniter
control
inoperative?
No
Yes
Test igniter
control and
replace if
inoperative.
Is gas supply
insufficient?
No
Is burner
flame
improperly
adjusted?
No
Is pilot and
electrode assembly
incorrectly
installed?
Yes
Yes
Open partially closed
gas shut-off valve or
correct low gas
pressure.
Refer to
Installation
Manual
recommended
burner flame
adjustment.
Yes
Check assembly
for correct alignment.
for
Is wiring
incorrect?
Refer to wiring
diagram located
Yes
on back of
tumbler or in
literature
packet.
No
TMB2137S
20 70410501
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Troubleshooting
9. Gas Supply Sufficient But Igniter Does Not Glow – Glow-Bar Ignition Gas Models
Gas supply sufficient but
igniter does not glow ­Glow-Bar Ignition Gas
Models
Has sensor
failed with
contacts open?
No
Is igniter
broken or
open?
No
Is there no circuit for burner
operation?
Yes
Yes
Yes
Replace sensor.
Replace glow bar
igniter.
Tumbler is not
calling for heat,
check the heat
circuit to the ignition
system.
TMB2138S
70410501 21
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Troubleshooting
10. Igniter Glows, Sensor Opens But No Ignition – Johnson Controls System Gas Models
NOTE: To check the primary and secondary valve coil and plunger operation, place fingers on top of coils, cycle the machine and restart ignition circuit, you should feel the primary valve coil plunger open first, followed by glow bar heat up, followed by the sensor opening, and the secondary valve coil plunger opening. If plungers do not open, electrically check the coils. Check gas pressure to tumbler. Line pressure should be 7 ± 1/2 inches (Natural Gas) or 11 inches (L.P. Gas) water column pressure. Manifold pressure should be 3.5 inches (Natural Gas) or 11 inches (L.P. Gas) water column pressure.
Igniter glows, sensor
opens but no ignition -
Johnson Controls
System Gas Models
Is gas supply
insufficient?
No
Is there gas
flow but no
ignition?
No
Is there no
gas flow
through gas
valve?
Yes
Yes
Yes
Check gas supply
and pressure.
Remove igniter and bracket and bend
“L” shaped bracket (located on left
side of stove) up or down. Reinstall
igniter and bracket and check for
1/8 to 1/4 inch gap between bottom
of igniter and top of main burner.
Check primary valve coil and plunger.
Replace coil if inoperative, or check
for 120 Volts to control relay (PR1)
coil contacts (A) and 120 Volts to
control relay (PR1) contact number 7.
If no voltage, replace control relay (PR1) or check secondary valve coil and plunger operation. Replace coil
if inoperative.
TMB2139S
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Troubleshooting
11. Igniter Glows, Sensor Opens But No Ignition – White Rodgers Glow-Bar Ignition Gas Models
Igniter Glows, Sensor
Opens But No Ignition -
White Rodgers Glow-bar
Ignition Gas Models
Is gas supply
insufficient?
No
Is there gas
flow but no
ignition?
No
Is there no
gas flow
through gas
valve?
Ye s
Ye s
Ye s
Is manual
shut-off valve
in full open
position?
No
Gap between igniter
and burner must be
1/8 to 1/4 inch.
Check for 80 – 120 volts between red and white wire on gas valve.
If correct voltage is present and redundant coil does not click open, replace complete gas valve.
If correct voltage is not present, replace diode logic board.
If correct voltage is present and redundant coil clicks open, check for 40 – 60 volts across the purple wires on the main coil after the igniter cycles off.
If voltage is present and main coil does not st
If no voltage is present, replace diode logic board.
ay open, replace main coil.
Ye s
Check
gas pressure.
TMB2140S
70410501 23
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Troubleshooting
12. Burner Ignites and Goes Out Repeatedly – Glow-Bar Ignition Gas Models
Burner ignites and
goes out repeatedly
- Glow-Bar Ignition Gas Models
Is there
insufficient
gas pressure?
Check gas supply
Yes
and pressure.
Low flame will
not maintain
sensor conductivity.
Does
tumbler have
improper orifices?
No
Yes
Tumbler is
equipped for type
of gas specified on
serial plate. If
orifices are different
from that specified
on serial plate,
obtain and install
correct orifices.
No
Are the
burner ports
plugged?
No
Is high limit
thermostat
inoperative?
No
Is the
exhaust system
improper or
inadequate?
Yes
Check burner tubes
for build-up.
Yes
Refer to
Flowchart 14
Yes
Refer to
Installation Manual
for exhaust system
equirements.
Is
there inadequate
make-up air?
No
Is
burner heat
not holding sensor
contacts open?
.
Yes
Yes
Refer to
Installation Manual
for make-up air
requirements.
Replace sensor.
No
TMB2141S
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© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
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