GENERAL INFORMATION ….………………………………… 3
RECEIVING INSPECTIONS ……………………………………. 3
INSTALLATION ………………………………………………….. 4
ELECTRICAL ………………………………………………….. 5
START-UP ……...………………………………………………….. 6
CLEANING …….………………………………………………….. 7
TROUBLESHOOTING…………………………………………… 8
PARTS LIST / DIAGRAMS …………………………………….. 9
PREVENTIVE MAINTENANCE ..……………………………… 14
WARRANTY …..…………………………………………………... 15
SERVICE AND ASSISTANCE…...……………………………….. 15
RETURN POLICY …………………………………………………. 16
2
GENERAL INFORMATION
The Alliance Pellet / Plate Heaters are available in two capacities. These units are
designed specifically for use with a wide variety of 9” plastic and stainless steel
pellets and plates.
Alliance Pellet / Plate Heaters
Unit No.
No. of Stacks
Capacity per Stack
Total Capacity
Overall Dimensions:
Length 33 3/8" 46 11/16"
Width 23 3/4" 23 3/4"
Height 42 13/16" 42 13/16"
Electrical Requirements
Voltage / Phase 208V / 1 208V / 1
Amperage 16 16
Cycle 60 60
NEMA Plug Configuration 6-20P 6-20P
Shipping Weight (approx.) 270 lbs. 300 lbs.
2 3
DALPH1002 DALPH1503
43 - 50 43 - 50
86 – 100 129 - 150
3
RECEIVING INSPECTIONS
NOTE: All Alliance units are factory tested for performance prior to shipment.
Upon receipt, the crate should be inspected for visual damage, any damage should be
reported immediately to the carrier.
Alliance Damaged Goods Policy
There are two types of damaged merchandise:
A. Visible Damage
B. Concealed Damage
A. Visible Damage – The product being received is visibly damaged.
1. The receiver should refuse the damaged merchandise.
2. The receiver should sign the packing slip “refused merchandise due to
damage” when receiving partial shipment.
3. Contact an Alliance customer service representative and alert them to the
situation.
B. Concealed Damage – When damaged merchandise can not be externally
detected.
1. Save all packing material.
2. Contact an Alliance customer service representative and alert them to the
situation.
3. The receiver must call the carrier to schedule an inspection of the
damaged merchandise.
4
INSTALLATION
NOTE: The installation instructions are similar for all models of pellet / plate
heaters.
A. Remove all packaging materials from the unit. Remove the protective
cardboard from the inside of the unit.
B. All models are equipped with self-leveling mechanisms that are removable
through the top of the unit so that adjustments can be made to the extension
springs. By adding or removing springs, proper dispensing can be obtained.
C. If a spring adjustment is required, proceed as follows. Lift elevating
mechanism assembly up and out of the stainless steel cabinet. Set it on the
floor. Disconnect but do not remove any unnecessary springs from the
elevator carrier and replace mechanism back into the heater.
D. See
ELECTRICAL and START-UP sections before plugging unit into
power supply.
ELECTRICAL
Refer to the specifications data on page 3, the serial label, your local code or the
National Electrical Code to be sure the unit is connected to the proper power source.
A protected circuit of the correct voltage and amperage must be available for
connection of the line cord. Place the unit near enough to the electrical outlet so the
power cord is not stretched or strained. Once the unit is properly located, push down
on the two caster brakes to lock them into place. All dish heaters are provided with
a NEMA plug type 6-20P.
5
WARNING
Every heater is fitted with a grounded power cord and must be connected
to a properly grounded receptacle. Each receptacle must be wired to a
dedicated circuit breaker rated at not more than 20 amps.
WARNING
To prevent electrical shock hazard, the main power switch must be turned
to “off” position and the heater disconnected from the power source
whenever performing service or maintenance.
WARNING
Hazardous voltage inside back of cabinet. Only qualified personnel totally
familiar with electrical circuits, service manual, and service procedures
should open or work inside unit.