Page 1
Speed Queen
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foryour
topload
washer
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i i
Safety Information... 3
Operation 6
Clothing Care ........ 15
Maintenance ....... 23
Troubleshooting .... 25
Para bajar una copia de estas instrucciones
en espa_ol, visite www.speedqueen.com.
• • • • • • • • • • •
iiiiiiil
www.speedqueen.com
Part No. 201472R3
October 2QQ6
Page 2
WARNIN G
safety and to reduce the risk of fire _r an explosion, do not store or use
oline or other flammable vapors and liquids i_ the vicinity of this or any other
pliance. ....
Registration
owners of Speed Queen equipment are
_uraged to register their appliance to insure
,er wa rranty coverage.
returning the product registratiot
in the accessories ba_
;Ore.
W022E
-2-
201472
Page 3
Safety Information
Explanation of Safety
Messages
Throughout this manual and on machine decals,
you will find precautionary statements
("DANGER," "WARN ING," and "CAUTION") Sollowed
by specific instructions. These precautions are
intended for the personal safety of the operator,
user, servicer, and those maintaining the machine.
DANGER
Indicates an imminently hazardous
situation that, if not avoided, will
cause severe personal injury or death.
WARNING
Indicates a hazardous situation that, if
not avoided, could cause severe
personal injury or death.
CAUTION
Indicates a hazardous situation that, if
not avoided, may cause minor or
moderate personal injury or property
damage.
NOTE: The word "NOTE" is used to communicate
installation, operation, maintenance or
servicing information that is important but not
hazard related.
Important Safety Instructions
Save These Instructions
To reduce the risk of fire, electric
shock, serious injury or death to
persons when using your washer,
follow these basic precautions:
W023
,
Read all instructions before using the
washer.
Refer to the Grounding Information in the
Installation Instructions for the proper
grounding of the washer.
,
Do not wash articles that have been
previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry_cleaning solvents,
or other flammable or explosive substances
as they give off vapors that could ignite or
explode.
,
Do not add gasoline, dry_cleaning solvents,
or other flammable or explosive substances
to the wash water. These substances give off
vapors that could ignite or explode.
Additional precautionary statements
("IMPORTANT" and "NOTE") are followed by
specific instructions.
IMPORTANT: The word "IMPORTANT" is used to
inform the reader of specific procedures where
minor machine damage will occur if the
procedure is not followed.
@ Copyright 2006, Alliance Laund_ Systems LLC
Aii rights reserved. No part of the contents of this book may be reproduced or
transmitted in any form or by any means without the expressed written consent of the publisher.
\
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Page 4
in a hot water s_ that hgs
en used for two weeks or more. ....
'DROGEN GAS IS EXPLOSIVE. If the hot ....
system has not been used for such a
period, before using a washing machine or
combination washer-dryer, turn on all hot
water faucets and let the water flow
each for several minutes. This will release ar
accumulated hydrogen gas. THE GAS IS
FLAMMABLE. DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
Close supervision of children is necessary
the washer is used near children. Thi_
rule for all appliances.
is
will water weather.
10.
Do not tamper with the controls.
11.
Do not repair or replace any part of the
washer, or attempt any servicing unless
specifically recommended in the user-
maintenance instructions or in published
user-repair instructions that you
understand and have the skills to carry out.
12.
To reduce the risk of an electric shock or fire,
DO NOT use an extension cord or an adapter
to connect the washer to the electrical
power source.
13.
Use your washer only for its intended
purpose, washing clothes.
14.
ALWAYS disconnect the washer from
electrical supply before attempting any
service. Disconnect the power cord by
grasping the plug, not the cord.
n gas may 15.
6. 'To reduce the risk of fire, clothes which have
_ere it
21.
22.
Install the washer according to the
Installation Instructions. All connections for
water, drain, electrical power and grounding
must comply with local codes and be made
by licensed personnel when required. Do not
; do it yourself unless you know how!
traces of any flammable substances such as
egetable oil, cooking oil, machine oil,
tamable chemicals, thinner, etc. or
atnything containing wax or chemicals such
Ks in mops and cleaning cloths, must not be
_ut into the washer. These flammable
may cause the fabric to catch
on fire by itself.
Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or
product.
Keep your washer in good condition. Bumping
or dropping the washer can damage safety
features. If this occurs, have your washer
checked by a qualified service person.
Replace worn power cords and/or loose plugs.
Be sure water connections have a shut-off
valve and that fill hose connections are tight.
CLOSE the shut-off valves at the end of
each wash day. Replace fill hoses every five
years.
Lid MUST BE CLOSED any time the washer
is to agitate or spin. DO NOT by-pass the lid
switch by permitting the washer to agitate
or spin with the lid open. A brake will stop the
washtub within seconds if the lid is opened
during spinning. If the washtub does not
stop when the lid is opened, remove the
washer from use and call the service person.
Check washer for water leaks after each use.
If water is found, turn off the water supply
and call for service immediately. Don't use
washer until it is repaired by an authorized
service agent.
-4-
201472
Page 5
23.
If the washer's volume or type of sound
changes from what is normally heard, call an
authorized service agent immediately to
prevent possible damage to other
components.
24.
Never start a cycle and leave the property
without first checking to make sure the wash
cycle is complete.
25.
Always read and follow manufacturer's
instructions on packages of laundry and
cleaning aids. Heed all warnings or
precautions. To reduce the risk of poisoning
or chemical burns, keep them out of the
reach of children at all times (preferably in a
locked cabinet).
26.
Always follow the fabric care instructions
supplied by the garment manufacturer.
27.
Never operate the washer with any guards
and/or panels removed.
28.
DQ NOT operate the washer with missing or
broken parts.
29.
DO NOT by-pass any safety devices.
30.
Failure to install, maintain, and/or operate
this machine according to the
manufacturer's instructions may result in
conditions which can produce bodily injury
and/or property damage.
NOTE: The WARNING and Important Safety
Instructions appearing in this manual are not
meant to cover all possible conditions and
situations that may occur. Obserw and be
aware of other labels and precautions that are
located on the machine. They are intended to
provide instructions for safe use of the
machine. Common sense, caution and care
must be exercised when installing, maintaining,
or operating the washer.
Always contact your dealer, distributor or service
agent about any problems or conditions you do
not understand.
31. Replace washer fill hoses every five years.
Page 6
Washing
,,pare Wash Load
Pockets and Cuffs
ake sure all pockets are empty and turn them
ide out. One bobby pin, metal or plastic toy, nai
Carp object in a load can catch laundry and
_etears. Facial tissue left in a pocket will
Jce extreme "lint'. A crayon or lipstick in
cause stains that cannot be
cuffs and shake
r
_TLW1990N
Close Zi
These can catch on garments in a wash load and
tear them. Tie belts and sashes so they won't
wind around clothes.
Check For Colorfastness
Squeeze a portion of garment in warm or hot
sudsy water. If the color bleeds or runs, wash the
item separately in cold water.
Sorting Items
Different items use different wash cycles and
temperatures. Always follow the manufacturer's
care label. Proper sorting is easy if you follow a
few guidelines:
Sort by Color:
Separate items into loads of
whites, darks, lights and non-
colorfast.
Sort by Fabric and Construction:
Separate items into loads of
cottons/linens, permanent press,
synthetics/blends/poly knits, and
delicates.
Whites
TLW1991N
Cottons
TLW1991N
Sort by Temperature:
in
Separate items into loads
Cold
that can be washed in cold,
warm or hot water,
Sort by Type and Amount of Soil:
Heavily soiled clothes will need extra
treatment. Lightly soiled clothes can become
dingy if washed with heavily soiled items.
,
Sort Lint "Shedders" From Lint "Receiwrs":
Some fabrics attract lint and should not be
washed with lint-shedding loads. Lint
shedders are cottons, terry towels, chenille
bedspreads, rugs and clothes that have been
heavily bleached.
Lint receivers are synthetics, permanent or
durable press, knits (including socks),
corduroy, and other smooth fabrics.
Pretreat
Pretreat shirt collars and cuffs with a pretreat
product or liquid detergent when placing them in
the washer, Before washing, treat special stains
individually. Refer to Stain i<emoval section for
procedures on treating specific stains.
Page 7
WARNING
• When washing very large items, do not fill
washtub as full as with other loads.
Do not wash or dry items soiled with
vegetable or cooking oils. Some oils
may remain after washing and may
cause the fabric to catch on fire by
itself.
Loading the Washer
NOTE: Always add detergent first.
Load Articles
Load items by the amount of space they
take up, not by their weight. Mix large and
small items in a load to get the best washing
res uIts.
Drop items loosely into the washtub. The bulk
of the clothes rather than the weight will
determine load size. Do not pack items in or
wrap them around the agitator. Overloading
can cause poor cleaning, excessive wrinkling
and tears.
W527
Water Level
The water level in your washer should fit the
size ofyour wash load. Small loads will use
lower water levels. There must be enough
water in the washtub to allow items to move
and turn over freely.
Wrong Water Level for
Size of Load
Overloading the washtub can result in poor
washing and rinsing.
Overloading may also cause wrinkling and
tearing of items.
Right Water Level for
Size of Load
TLW1993N
IMPORTANT: If in doubt, always use a higher
water level. Most average loads will require a
water setting between Medium and Extra Large.
Failure to have the correct volume of water
relative to the load will increase the incidence of
excessive lint.
TLW1992N
• Reset (OPTIONAL)
Use the RESET if agitation has started and
more water is needed for the load.
• Items should move freely through the wash
water for best cleaning results. Items should
rollover, sink and then reappear.
Load Sizes
Mini (on select models only) 1-2 permanent press dress shirts or 2 pillow cases or 1lightweight dress or
Small ........................................... 3F4 Permanen$ press dress shi_s or ! twin sheet,! pil!ow case or !-2 lightweight
Medium 6-7 permanent press shirts or 2 twin sheets, 2 pillow cases or 8 standard bath
Extra Large 8,9 Shirts, 5 pair polyester pants or 2 queen size sheets, 4 pi!iow cases,
similar size load
dresses
towels, 6 wash cloths
2 nightgowns, I pair men's pajamas or I queen size bedspread
Page 8
_ter will give the best results of cleaning
_, but it is not suitable for all items.
best for sturdy whites and colorfast item
avily soiled items and diapers.
Water
using warm water, there is less chance
in items. Warm water also reduces wrinkling
_rmanent press items. Use with light and
:rate soils, non-colorfast or dark colors,
a_nt press, silks, woolens, nylon, and
Energy
You can save energy when washing by following a
few g uid elines:
1;_Heating water accounts for the greatest
energy expense when washing. Save on
_heating water by using warm or cold washes
_s well as cold rinses.
Wash full loads, but do not overload.
_se soak cycles for heavily soiled items to
reduce wash times.
a shorter wash time for lightly soiled
oes minimi
60°F
(15°C), not well. This
may cause ineffective cleaning, or lint and
residue to form.
Wash Temperature Guide
HOT
(approximately 120°F [49°C],
as determined by outside water
supply)
wARM
(apPw_imately !oo ° F [3 7 C]);
as determined byoutside water
• Sturdy whites and colorfast items • Best cleaning for heavily soiled
• Work clothes items
• Soiled items • Best for sanitizing
• Diapers
Rinsing of some items (OPTIONAL)Reduces wrinkling in permanent
Light and moderately soiled items press fabrics
Non,COlorfast or da_k ColOrs
• Permanent press .................. • Reduces shrinking in knits .............
Silks, woolens, nylon, acrylic
120°F
(49°C)
IO0°F __
(37°C)
60°F
(15°C)
HOT
-- WARM
COLD
TLW1994N
COLD
(approximately 60 ° F [15°C]),
as determined by outside water
supply)
• Rinsing of most items • Saves energy
• Non-colorfast fabrics • Reduces color fading
• Extra sensitive clothing • Reduces wrinkling
• Reduces shrinking
NOTE: Some models regulate the hot and warm temperatures to save energy costs. In these models,
hot water is approximately 102°F (39°C) and warm water is approximately 80°F (26°C).
Page 9
Operating
Your Washer
Delicate Cycle (on select models only)
WARNING
To reduce the risk of fire, electric shock,
serious injury or death to persons, read
the Safety Information section before
operating your washer.
W522
Determine Proper Cycle
(Some cycles may not be included on your model)
Regular Cycle
Use for sturdy items, like play or work clothes,
towels, T_shirts, etc. The wash time selection will
depend on the type of fabric and the amount of
soil. For the best results when cleaning heavily
soiled items, use a longer wash time (15 minutes
maximum). Lightly soiled items require less wash
time and spin out.
If available, use the Prewash setting for extra
heavily soiled items. During the PREWASH
setting, the washtub will fill with water, agitate for
a reduced period of time and spin out.
There are three settings in the REGULAR cycle -
Heavy, Normal and Light.
Permanent Press Cycle
Use for permanent press items and synthetics.
The wash time selection will depend upon the type
of fabric and amount of soil.
Wash delicate items usually washed by hand on
this cycle. A full tub of water is recommended
(even for small loads) to allow the delicate items
to move freely through the water. More water
helps reduce fabric wear, wrinkling, and provides
for a clean wash.
There is one setting in the DELICATE cycle -
Normal.
Handwash Cycle (on select models only)
Wash items usually washed by hand on this cycle.
A full tub of water is recommended (even for small
loads) to allow the delicate items to move freely
through the water. More water helps reduce
fabric wear, wrinkling, and provides for a clean
wash.
Soak/Prewash (on select models only)
Use for heavily soiled or stained clothing. During
the S©AK/PREWASH setting, the washtub will fill
with water, agitate for a reduced period of time,
pause for approximately 12 minutes, and spin out
to complete the cycle.
Extra Rinse (on select models only)
This optional setting is useful for detergent
sensitive skin. By pressing the "Extra Rinse"
button to "ON" the REGULAR, PERMANENT
PRESS and HANDWASH/DELICATE cycles will
each provide an additional rinse.
There are two settings in the PERMANENT
PRESS cycle - Normal and Light.
Handwash/Delicate Cycle (on select
models only)
Wash delicate items usually washed by hand on
this cycle. A full tub of water is recommended
(even for small loads) to allow the delicate items
to move freely through the water. More water
helps reduce fabric wear, wrinkling, and provides
for a clean wash.
There are two settings in the HANDWASH/
DELICATE cycle - Normal and Light.
-9-
201472
Page 10
t models IMPORTANT: Prior to first wash, use an all
purpose cleaner, or a detergent and water
solution, and a damp cloth to remove shipping
dust from inside of washtub.
setting provides a regular agitation speed
a fast spin speed.
_eREGULAR setting for sturdy items like wo
play clothes. Also use it for items that are
avily soiled.
Press
setting provides a regular agitation speed
spin speed.
setting for most
_iiji$
tha
U_
s_
excessive lint or
can give off
can be damaged
by regular agitation.
Oelicates
;s, sheer
1__ Get the clothes ready for washing. Empty
;:;pockets and cuffs. Sort items into separate
loads. Pretreat stains and heavily soiled
areas.
TLW1991N
IMPORTANT: Remove all sharp objects from
laundry to avoid tears and rips to items during
normal machine operation.
2. Measure and add detergent to the washtub.
Follow instructions on detergent package for
amount to use.
This setting provides a gentle agitation speed
and a slow spin speed.
Use DELICATES setting for delicate items, items
that wrinkle easily like lightweight synthetics or
lightweight permanent press.
To Wash Clothes
IMPORTANT: Before using your new washer,
make sure the washer cord is plugged into a
120 Volt electrical outlet that has the proper
grounding and polarity. Make sure the washer
hoses are connected to the hot and cold water
faucets, and that the faucets are turned on. Be
sure the drain hose is not kinked and is inserted
into a drain. Refer to the INSTALLATION
INSTRUCTIONS for details of proper washer
installation.
TLW1995N
3. Add clothes loosely into the washtub.
TLW1996N
-10-
201472
Page 11
,
Close the lid. The washer will not agitate or
spin with the lid open.
The Energy Saver settings, marked with an
asterisk (*), show which temperature settings will
use the least energy.
6. Set LOAD SIZE (WATER LEVEL) control. Use
RESET if agitation has started and more
water is needed.
TLW1997N
WARNING
To reduce the risk of serious injury, do
not by-pass the lid switch by permitting
the washer to agitate or spin with the lid
open.
5. Set WASH/RINSE temperatures. (All rinses
are cold.)
NOTE: Cold rinses will save you money and
energy and will help reduce wrinkling in
permanent press and synthetics.
WARM *
HOT
o COLD*
W523
O
t
EXTRA
o LARGE
RESET
LOAD SIZE
TLW]999N
IMPORTANT: Holding the LOAD SIZE (WATER
LEVEL) control in the RESET position can cause
flooding of the washer.
WASH TEMPERATURE
ENERGY SAVER
TLW2079N
Page 12
RE6ULAR
PER/_
PREss
O
only). Timer
Although the washer cycles are automatic, the
KNITS
O
O
_timer may be reset to lengthen, shorten or repeat
a'portion of a cycle.
To et or reset the timer, push timer knob in to
}_to_ the washer. Hold timer knob in firmly while
_i_urni g it clockwise to the setting desired. Pull
_mer knob out to start the washer.
_n_al Soaking
FABRIC SELECTOR
@
ON
OFF
EXTRA RINSE
TLW2000N
,
Select the cycle according to the type of
fabric being washed. Push the timer knob in
and turn clockwise to the desired cycle and
wash time.
10.
Pull the timer knob out to start the water fill.
Agitation will begin when the water reaches
the level you selected.
TLW2074N
_:_t t_e timer knob in the center of the word
I:!_IN E (this prevents the washer from spinning
!:Wit_$ut first filling with water). Place the soaking
_q:_0_uct and clothes load in the washtub. Pull
ti_er knob to start washer fill. After fill is
, ompleted and agitation has started, (lid must
be closed) push the timer knob in. This will stop
the washer. When the clothes have soaked the
desired length of time, TURN THE TIMER KNOB TO
THE START QF THE SPIN SETTING, then pull the
timer knob out to start the spin.
CAUTION
Failure to turn the timer knob to the spin
cycle and completely drain the washtub
after soaking will result in the washer
overflowing and cause property damage.
W524
NOTE: Lid must be closed for agitation and spin
to start.
The washer will stop (pause) shortly before the
wash and rinse spins. Do not turn the timer
through these pauses. They are part of the
cycle.
Page 13
Optional Features Fabric Softener Dispenser
Bleach Dispenser
The bleach dispenser is located in the left front
corner, under the lid.
Use liquid bleach in the dispenser. Powdered
bleach must not be used in the disDensen Add
powdered bleach to the wash water.
Use no more than one cup chlorine bleach for large
loads, three-quarters cup for medium and one-
half cup for small loads.
Carefully pour recommended amount of bleach
into the dispenser during the first fill of the
washer.
Be careful not to spill undiluted bleach. It is a
strong chemical and can damage some fabrics if
it is not properly diluted.
To Use Dispenser
After the clothes are loaded into the washtub
and before the start of the WASH cycle, pour the
proper amount of liquid fabric softener into the
bottle measuring cap (refer to bottle directions).
Pour into dispenser.
The large fabric softener dispenser allows for the
fabric softener to bediluted with water. We
recommend adding water up to the fill level. Do
not exceed tip of arrow which indicates correct fill
level. Over-filling can allow fabric softener to spill
onto the clothes, causing stains on clothes if the
softener comes into contact with detergent
suds.
Setting the water level to medium or higher will
result in better performance from the fabric
softener.
The fabric softener will remain in the dispenser
during the wash fill, agitation and spin. Atthe end
of the wash spin, the liquid fabric softener will be
dispensed into the washtub through the slots in
the agitator and will be mixed with the incoming
rinse water.
-13-
201472
Page 14
Use Tips
_enser housing from agitator by • Fabric softener spilled onto garments may
the lower part of the dispenser, pulling ...... cause staining. To remove, dampen stain and
..... II
ly upward and at the same time tilting rub with bar soap. Wash as usual.
This will expose the dispenser cup, which
_lso removable, for cleaning (refer to
Jstration). Both housing and cup can be
hot soapy water and rinsed clean. The funnel
ape in top of agitator also needs to be
•. Liquid fabric softeners will be dispensed
during the final rinse and should not be
combined with bleach, bluing, starch,
_etergents, soaps or packaged water
cioners.
hole and the slots in the two rings will rec
a small brush for proper cleaning.
softener is not to be used in
ispenser when using Prewash cycle, if
:r cleaning, install dispenser cup, then push
vailable.
:nser housing directly downward onto top
mtil firmly snapped together.
_/hen adding detergent to wash water, do
not allow any to enter into softener
dispenser cup, as softener will become
Dispenser Housing
gummy.
To prevent softener buildup, the dispenser can be
Dispenser Cup
filled with clean water for automatic cleaning. This
can be done in washing cycles other than when
softener is used.
TLW2001N
Agitator
-14-
201472
Page 15
Clothing Care
Clothing Care Labels
The symbols below appear on many clothing care
labels. Following the instructions on each label will
help ensure the best laundry results.
WASH
Machine Wash Cycle
Warning
Signs
u_u
Normal Permanent Gentle/
000 O0 •
Press/Wrinkle Delicate
Resistant
Water Temperature
Hot Warm Cold
BLEACH
Bleach Symbols
Hand wash
Do not wash
Do not wring
Warning
Signs
DRY
Tumble Dry Cycle
F7 _D
Dry Normal Permanent Gentle/
Heat Setting
e®®o
High Medium Low No heat/Air
Special Instructions
%Bgl
Line dry/
Hang to dry
Drip dry Dry fiat In the shade
Press/WrinHe Ddicate
Resistant
DRYCLEAN
Dryclean
Warning
Signs
Do not
tumble dry
Do not dry
(used with
do not
wash)
Warning
Signs
A
Any bleach Only
(when needed) nomcMorine
Iron - Dry or Steam
iron High Medium Low
Heach
(when needed)
IP,ON
Do not bleach
Warning
Signs
Do not iron
No steam
-15-
201472
O
Dryclean
Do not
Drydean
Page 16
Washing Special Items
NOTE: Always Follow Manufacturer's Care Label
Instructions
Bedding • Warm wash and warm rinse, if available,
• Use PERMANENT PRESS cycle,
• Pretreat heavily soiled areas before washing,
• Whenwashing an electric blanket, protect the plug by stitching the edge of the
blanket over the plug, Only dry in dryer if manufacturer says it can be done,
Diapers Rinse out diapers immediately in Cold water and soak in a diaper pail with a
small amount of detergent or enzyme presoak; Soak before wa'shing.
• Limit Wash load to two dozen Clot_hdiapersl
Usean all-purpose detergent;
Draperies, Curtains, Slip Covers • Shake to remove dust, Remove hooks and close zippers,
• Sun-damaged draperies and curtains will not withstand washing,
• Use warm water.
• Wash curtains frequently, They can be weakened from soil, fumes, dust, and
the sun,
• Fiberglass curtains need gentle care, Read care label to see if washable, Some
fiberglass curtains should be hand washed,
Pillows Do not wash pillows unless they Can be dried in d_er. They may mildew if nat
(Feather and DOwn)
• Wash two pillows at a time or add towels for balancel
uSe warm wash and Cold rinse;
• Stop the washer (by pushing the timer knob in) after water has fi!!ed half way,
Submerge pillows to release trapped air. Start washer to Complete fill. For
best resu!ts; stop washer perio_lica!ly during CycletO release air from pil!ows;
Rugs • Shake before washing, Do not use hot water on rubber-backed rugs,
• Wash two or three rugs to balance the washer,
Slips and Nightgowns e Wash often using albpurpose detergent, warm or h0t water and cold rinse on
the RERMAN ENT pRESS CYcle;
0 To keep nylons and polyesters white, wash on ywith whites and use Chlorine
............................. bleach occasionally.
Use fabric Softener in the rinse to remove static eleCtriCity;
Shoes • Most shoes made of cloth and rubber can be washed,
• Use the REGULAR cycle and warm water,
• Wash with towels to balance the load,
Cotton Knits unless the label indicates it is preshrunk; Cotton knits Will probably shrink to
some degreel
Washwater Shouldbe hot or warm,suitable for COiorand Soil.
Rinse Water should be Cold
Rayon Knits • Rayon stretches and shrinks easily, Treat as a delicate fabric and wash gently,
Synthetic Fiber Knits • These items Will generally keeptheir shape;
0 Make sure trimmings (including belts) are machine washable, seams are not
are We!lfastened;
Knits of Manufactured Fibers • Use PERMANENT PRESS cycle,
• Wash water should be warm, or suitable for color and soil,
• Rinse water should be cold,
• Do not wash with lint-shedding fabrics,
-16-
201472
Page 17
sweaters of ManufaCtured Fibers
Wool items
Permanent Rress
' Follow directions far Comparable knits.
Button sweaters and turn inside out.
" ssre$Ch to shape a_er washing;
• Avoid pulling when wet.
• Unless labeled "machine washable," wash by hand,
Wash o_enl Permanent press €!otheS tend to !ook clean evenWhenthey should
be Washed
• Donot Wash With lint:shedding loads;
Pretreat grease stains and Oily areas;
• use_he PERMANENT PRESS CyCle,hotorwarm Water, Coldrinse and
Sufficient detwgent;
i Use fabric softener in the rinse water. This Will reduce the static electricity
Whichattracts lint and makes garments Cling.
Clothing Concerns
gradual build_up of soil or water hardness
minerals on them. If you notice that your clothes
To keep clothes looking white or bright, use good
washing practices at all times to prevent a
Problem . Cause Solution
Gray or Dingy insufficient Detergent Add more detergent to washtub before loading clothes, Mild
Clothes detergents are not suitable for average soil,
improper Sorting Wash whites separately, Separate light from heavily soiled
Nonphosphate Detergent and Hard Follow package directions, Soften water if possible,
Water
Water Not Hot Enough White clothes will stay whiter with hot wash water, increase
Overcrowding Washer Clothes must circulate freely through the water for best
are not as bright as they should be, take
corrective measures immediately.
items, Clothes can pick up soil from dirty wash water,
temperature,
results,
ye,oWeaC_Othesunremoveaso_ skinSo_is hardto remove:CheCkhemedgeofsheetsana
pilloWcases; BOttom endof tLshi_tS; etol if this portion iS white
and CentW is yellow, the fabric Contains un_emovedSO!.Use
' sufficient detergent and a hot wash. Chlorine bleach may be
needed:
Clothes Stained From Iron inthe Water Totest if an iron stain, use a rUSt remowr on a potion ofthe
garment, Fallow bottle directions for !arger items,
Older Clothes Some white fabrics turn ye!low With age and cannot be ;
i . whitened:
Clothes Tearing or improper Use of Chlorine Bleach No correction for bleach damaged clothes, Always measure and
Damaged dilute bleach, Take extra care to avoid unwanted spilling,
Overcrowding or Overloading Make sure all items can move freely during agitation,
insufficient Precare Fasten all hooks and zippers, Mend tears, Remove objects from
pockets,
continued
-17-
201472
Page 18
Problem . Ca se Solutio
Excessive Lint !mproper Sorting .............................. FabriCs WhiChShed lint cannot be Washed With fabriCs that
Insufficient Detergent Z ............. Use en0ugh detergent so !int remains suspended in Water and
Non-phosphate Detergent :lushed out.
u¸ n ¸
°eceivelint.
i
Mixing Fabric Types ............................
Wrinkling improper Sorting
Too Many Clothes in Washer
improper Cycle
improper Temperature
Knits and Permanent Press attract I nt. Wash these only with
5imilar items, Use fabric softener in rinse water.
Heaw items like towels should not be washed with light items
like nightgowns,
Clothes must circulate freely through the water for best
results,
Make sure cycle selected is appropriate for type of clothes,
Using a warm or cold wash and a cold rinse reduces wrinkling,
Laundry Products
Laundry Aids Use I Comments
Soa k/Pretreat
Products
Detergents/Soaps
• Use an enzyme soaking product (Biz, Axion*) and follow
steps under soaking instructions in the O/_eratin63
Your Washer section or soak overnight to remove
stains and soils,
• Always follow manufacturer's instructions with any
pretreat product (Spray 'N Wash, Shout*, etc,),
• You may use detergents or soap in your wasner.
Powdered or liquid detergents can pe used. Only use
soap in soft water.
• Do not use a soaking product with
chlorine bleach,
• Do not use pretreaters around the
washer or dryer control panel, They
may harm the finish or panel
markings,
• Always put _etergent or soap into
washtub before loading the
ClOthes,
• Soap and nonphospnate powaereo
detergents wi not give good
washing results in harm water.
Soap in hard water will form sticky
aeposits.
• The use of oowaerea soap is not
recommended when washing in cold
water.
Bleaches
• Use to remove certain stains, disinfect, and keep
clothes white,
• Use bleach in the wash water only, Do not use bleach in
the rinse,
• Follow directions on clothing care label,
• Bleach should not be used as a substitute for
detergent, Use the recommended amount of bleach,
• When using liquid chlorine bleach,
always use the bleach dispenser,
• Always measurethe bleach, Never
exceed one cup of bleach per full
load,
• Never use chlorine bleach and
ammonia in the same wash cycle,
Page 19
BleachA! erna,Jv s, !nSO eCases;miUb!eachingmaYbeaCcomp shea"A waYs estt0besuietha he
using white vinegar, hydrogen peroxide or lemon juice as product wiii not damage fabric by
a pretreater, app!ying toa smal! Rart ofthe
An oxygen b each may be used in the wash cyce, fabr!c that !s not eas!y seen.
Fabric Softeners
* Brand names are trademarks of their respective manufacturers.
• Use to soften clothes and remove static electricity
from permanent press knits and other fabrics of
manufactured fibers.
• Add during the rinse cycle, or use the fabric softener
dispenser, using no other product in the rinse. Follow
bottle directions carefully.
Stain Removal
Many soils will not become stains if treated
promptly. Older stains may be difficult or
impossible to remove. Hot water will set
some stains, particularly protein based
stains. Use cold or warm water on these
before washing in hot water.
Always follow the instructions on the
clothing care label and instructions on stain
removal products.
WARNING
• Undiluted fabric softener poured
directly on clothes can stain them.
• Do not mix with detergent or
bleach.
When removing a stain, treat the stain from
the back of the fabric unless otherwise
noted. This will force the stain off the
surface instead of driving it through the
fabric.
Always test to be sure that a stain removal
product will not damage fabric by applying to
a small part ofthe fabric that is not easily
seeH.
Never put highly flammable substances like gasoline, kerosene, waxes, cooking oils,
dry cleaning solvents, etc. into a washer or dryer. Never put articles that have been
cleaned with such substances into a washer or dryer. Failure to comply with these
warnings could result in a fire, explosion, and/or serious burns or death. All items with
these substances on them should be thoroughly hand-washed with a detergent so that
no trace of the flammable substances remains. The articles can then be machine
washed and/or dried.
W525
Do not wash or dry items soiled with vegetable or cooking oils. Some oils may remain
after washing and may cause the fabric to catch on fire by itself.
W527
Stain :
Alcoholic Beverages Rinse stain immediately with cold water or soak stain 3Q minutes in cold water. Apply
detergent or dishwashing liquid to any trace of stain while still wet. if safe for the fabric,
wash in hot water using chlorine bleach.
Baby Food; Formu!a Rinse with cold water. Soak with an enzyme soaking product, R nse; Wash as usual If
•stain remains, apply a pretreat product and wash again.
continued
-19-
20_472
Page 20
Stain
Blood Treat stain immediately. Soak 3Q minutes or more in cold water. Rub detergent into
stain, if stain persists, place a small amount of household ammonia on the stain and
rub again with detergent, if safe for fabric, wash in hot water and chlorine bleach if
traces of the stain persist.
Candle Wax Rub with ice and scrape off excess wax. Place stain between paper towels and press with
Cheese Rinse with cold water. Soak with an enzyme soaking product, if the stain remains, apply
cheWing GUm Rub With ice and Scrape off excess gum, PlaCe face down Qn paper toweis and sponge
Chocolate or Cocoa Rinse with cold water. Rub detergent into stain and soak in cold water, if greasy stain
coffee; Soak in cold Water. Rub detergent into stain, rinse, If traces of the stain remain' use a
Copier Toner Shake off loose powder. Brush stain with toothbrush to remove remaining powder.
i
if Safefor fabric (refer to WARNING on preVioUs page). Let a_, Wash;If traces of Co!or
warm iron Then place s,ain face down on paper towels and sponge with rubbing alcohol,
remain, wash with commercial Color remover (Rit, Putnam,* etc.) or, if safe for the fabric,
• dot water and Chlorine bleach.
a pretreat product. Wash as usual.
With a pretreat prodoct.
remains, sponge face down on paper towels with a pretreat product, if traces of the
stain remain, wash in hot water and chlorine bleach (if safe for fabric).
pietrea_ p_Oduct anU Wash in Warm Water, or Wash in hot water With Chlorine Heach (if
, safe for fabric),
Sponge stain with soapy water, if stain remains, apply a pretreat product and wash in
hot water (if safe for fabric).
crayon ' Treat,he same as candle wax or place face down on paper tOWel and spray with %D;40*.
Rinse; Wash in hot water (if safe for fabric) using soap (not a detergent) and !-2 Cups
.............. baking soda, !f stains remain, professional drycieaning may be necessary,
Deodorants and Anti-Perspirants Some of these products contain substances that can change the color of some dyes.
The color can sometimes be restored if the area is sponged with ammonia then rinsed.
Toremove stains, apply white vinegar. Rub and rinse, if stains remain, rub detergent into
stain and wash with hot water and chlorine bleach (if safe for fabric).
Dye ............................................. Treat with a commercia! dye remo_er (Rit, Putnam*) or, if safe for fabric, bleach with ......
• :hlorine bleach.
Egg, Gravy if dried, scrape off excess. Soak in cold water. Rub detergent into damp stain and, if
safe for fabric, wash in hot water and chlorine bleach.
Eye and Face Make;up Tapon the stain With a spoon to loosen it; Rub dampened Stain With bar soap,
dishwaShing liquid or detergent; if stain remains, soak in water and detergen;c; Apply a
pretreat product and wash as usua!.
Fabric Softener Dampen stain and rub with bar soap. Wash as usual.
FeitZTip Marker Rub detergent into damp stain; Apply apretreat product; if safe for fabriC; wash in hot
• #ater and Chlorine bleach.
Fruit Juices Soak in cold water. Wash in hot water with chlorine bleach (if safe for fabric).
Grass RlaCe face clownon paper towel and sponge With rubbing aicohoI iif Safe for fabriC).
Rinse; Apply a pretrea_t product and wash, If stain remains; wash in hot Water With
Chlorine bleach (if safe for fabric),
-20-
201472
Page 21
Stain
Grease, Oil Place face down on paper towel and sponge with a pretreat product. Dampen stain with
water and rub with bar soap or detergent. Wash in hot water (if safe for fabric).
Ink, Saturate the stain With hair Spray or p ace the fabric face down on paper towel and
sponge with rubbing alcohol (refer to WARNING on page !9). Rinse; !f traces of the stain
_emain' rub detergent into the dampened s_ain and Washl Some inks maybe impossib!e
. to remove.
iodine Rinse from the back side of the stain with cold water. Then soak in a commercial color
remover (Rit, Putnam*, etc.) or rub in a paste of water and starch. Let stand for 15-3Q
minutes and wash.
Jam; Jeliy SCraP_ off e_Cess; Rinse with co!d water. Rub dampened sta in With de*erge no, Apply a
............................................. pretreat product and launder With an enzyme soaking product. If stain remains, sponge
. With a mild bleach, such as water and white vinegar mix (equal parts) and wash again.
Ketchup, Tomato-Based Products Scrape off excess. Soak in cold water 3Q minutes. Rub detergent into the stain and, if
Lipstick Rub dampened stain with bar soap and wash.
Lotion Scrape off excess. Blot stain with paper towel. Rub colorless hand dishwashing liquid
(Hand, Body, Suntan) into stain and let stand several minutes. Rinse. Apply a pretreat product and wash in
Mildew Trea, PromPtly. Mi!de_
Milk and Milk Products Soak in cold water. Wash in hot water and chlorine bleach (if safe for fabric). Apply a
Mustard Rinse with cold water. Rub dampened stain with bar soap. Apply a pretreat product.
Nail Polish ....................................... P!ace face down on pape_towel; sponge With nai! polish remover (non;oily)un$i!
.............. disappears' Wash' D° n°t Use nail p°lish rein°vet °n Acetate °r Arnel fabrics'
Paint Water-based - Treat by rinsing fabric in cool water while stains are still wet. Wash. To
safe for fabric, wash in hot water and chlorine bleach.
hot water (if safe for fabric.)
Chlorine bleach. For items that Cannot be washed With Chlorine bleach, soak in an air
, fabric bleach, then wash.
pretreat product, if a stain is noticeable. Rewash.
Let dry. Scrape off excess. Soak in solution of one quart warm water, half teaspoon
liquid hand dishwashing detergent and one tablespoon vinegar for !5 minutes. Rinse;
• Hash in hot or warm water with enzyme product,
Wash in hot water and chlorine bleach (if safe for fabric).
soften dried paint, apply soapy water or an ac_lic paint and varnish remover. Rinse and
then wash. Oil-based - Pretreat with a solvent recommended on the paint container, if
not available, use mineral spirits. Rinse. Pretreat with a stain remover or detergent.
Rinse and wash. Be sure to thoroughly rinse to remove all solvents to prevent a possible
explosion in washer.
Perspiration Rub dampened stain with detergent. Wash in hot water and chlorine bleach (if safe for
........................................... fabric). If the fabric is discolored; you Can t_ ;o restore it by treating fresh stains with
• ammonia or old stains with Vinegar,
Rust Apply a mild bleach such as lemonjuice or a commercial rust remover (Whink, Rit, RoVer*,
etc.) Follow manufacturer's directions. Wash as usual.
Sa!ad Dressing; Mayonnaise scrape off excess; _pp!y a pietrea_ p_oau_t: Rub stain w!t h a n e_zYme soaking product
and wash with hot water (if safe for fabric.). Do not leave washer Unattended as .........
remaining residue may cause fabric to Catch on fire;
continued
-21-
201472
Page 22
Stain
Scorching Wash using hot water and chlorine bleach (if safe for fabric). Fabrics can bedamaged by
being scorched, if this has happened, you may not be able to remove the marks.
Shoe Polish .................................... Rub dampened stain with detergent, Wash in hot water and Chlorine bleach if safe for
Soft Drinks Rinse stain with cold water immediately. Wash in warm water and chlorine bleach, if safe
Soy SauCe IRinse With Cold Water. Apply a pretreat product, wash as uSUaL
Tobacco Dampen stain and rub with bar soap. Rinse. if necessa_, soak inan all-fabric bleach
Urine Rinse with cold water, Soak with an enzyme soaking product. Wash in hot water with
Vomit Soak ina solution of o_e quart warm Water, half teaspoon liquid hand diShwashing
.............. enzyme product,
Wine Treat immediately. Rinse with cold water or club soda. Rub dampened stain with
I
• Fabric.
for fabric.
solution, if stain remains, wash with chlorine bleach (if safe for fabric).
Scrape off excess, t3!0_ stain with enzyme soaking product and Cold water. Rinse; Wash
as usual.
chlorine bleach (if safe for fabric), if the color of the fabric has changed, sponging the
area with ammonia may restore the color.
Ue*ergen;, a_a 0he tablespoon a_m_nia (if safe for fabriC), soak !5 minutes; use
sponge to loosen stain. Blot With toweling. Wash in hot water (F Safe for fabric) with an
detergent and let stand several minutes. Apply a pretreat product and wash.
* Brand names are trademarks of their respective manufacturers.
-22-
201472
Page 23
Maintenance
Cold Weather Care
Ifthe washer is delivered on a cold day (below
freezing), or is stored in an unheated room or
area during the cold months, do not attempt
to operate it until the washer has had a
chance to warm up.
Care of Your Washer
Use only a damp or sudsy cloth for cleaning
the control panel. Some spray pretreat
products may harm the finish on the control
panel.
Wipe the washer cabinet as needed. If
detergent, bleach or other washing products
are spilled on the cabinet, wipe immediately.
Some products will cause permanent
damage if spilled on the cabinet.
Do not use scouring pads or abrasive
cleansers.
Replacing Hoses
Hoses and other natural parts deteriorate
after extended use. Hoses may develop
cracks, blisters or material wear from the
temperature and constant high pressure
they are subjected to.
All hoses should be checked on a yearly basis
for any visible signs of deterioration. Any
hose showing the signs of deterioration
listed above should be replaced immediately.
All hoses should be replaced every five years.
Vacations and Extended
Non-Use
To avoid possible property damage due to
flooding, turn off the water supply to the
washer whenever there will be an extended
period of non-use.
The washtub will need no particular care
though it may need rinsing or wiping after an
unusual load has been washed. This also may
be necessary if too little detergent has been
used.
Leave the lid open to allow the inside of the
washer to dry out after use. This helps
prevent musty odors from developing.
Check the filter screens in the fill hoses for
debris or damage at least once a year. Clean
or replace them if necessary.
-23-
201472
Page 24
After the shipping brace has been installed in
the lid opening, tilt washer back enough to
access base opening.
ast install the shipping brace and shipping
any time the washer is moved.
Brace
The shipping brace in the lid opening should
be saved and reinstalled whenever the
washer is moved. To reinstall the brace, o
the washer lid and place the brace over the
washer agitator, placing the back of the
into the washtub first.
nt
da to
accomplish pping plug opening
must be directly lined up with the base
opening. Refer to illustrations below.
Insert shipping plug into base opening and,
using the palm ofyour hand, push shipping
_'plug into washer until it snaps into shipping
_plug opening.
Overload Protector
e internal motor overload protector will
op the motor automatically if there are
many clothes in the washtub or ifa
has occurred within the machine. The
overload protector will reset itself in two or
three minutes and the motor will restart
automatically. If the overload protector
stops the motor again, remove the washer
from use and call the service person to
correct the problem.
_e
Shipping
Brace
Base
Opening
Shipping
Plug
Shipping
Plug Opening
TLW2044N
Page 25
Troubleshooting
Try these troubleshooting tips before making a service call. You may save time and money!
Washer Symptom Possible Cause / Solution
Won't Fill • Make sure power cord is plugged all the way into the electrical outlet.
Won,t Sta_ Make sure lid is Closed:
Won't Agitate • Make sure lid is closed.
• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Pulltimer knob out to start washer.
• Make sure that the controls are properly set.
• Make sure that the last spin has been completed.
• Check the house fuse or circuit breaker.
• Clean the screens in the water mixing valve and the filter screens located at the faucet
end of the fill hoses. (Owner is responsible for service calls regarding cleaning of the
screens.)
• Water is being siphoned from the washer during the cycle. Refer to the installation
instructions to make sure that the drain hose has been properly installed.
Pulltimer knob out to Sta_ washer.
Make Sure power Cord is plugged ail the way int0 She electrical outletl
Make sure ;that the controls are properly Set;
CheCkthe house fuse Or circuit breaker.
• The motor overload protector may have StOpped the cyc!e; !t wi!lreset itself in two or
three minutes and restart the Washer automatically
• Pulltimer knob out to start washer.
• Make sure power cord is plugged all the way into the electrical outlet.
• Check the house fuse or circuit breaker.
• The motor overload protector may have stopped the cycle, it will reset itself in two or
three minutes and restart the washer automatically.
• Broken drive belt. Call the service person.
Wo_;t Sp n Make sure !idiS closed
Ru!!timer knob OUt t0 start washer,
Make sure power Cord is plugged all the way into the electrica! outlet,
Check the l_0use fuse or Circuit breaker.
o The motor overload protecto_ may have stopped the Cycle,!t wi!! reset itself in two or
three minutes and restart the Washer automatically.
, BrOkenari_e bei_;Cal!
Stops!Pauses During Cycle
won,sDrain
• Pauses are part of the washer's normal operation. The washer will stop (pause) shortly
before the wash and rinse spins.
• Check the house fuse or circuit breaker.
• The motor overload protector may have stopped the cycle, it will reset itself in two or
three minutes and restart the washer automatically.
' Make sure drain hose is not kinked orSwiStedl
Make sure drain hose is not Clogged]
' Make sure drain receptacle is no;cClogged;
• Refwto the insta!lal_ion instructi0ns tO make surethatthe drain hoSehas been proper!y
installed:
continued
-25-
201472
Page 26
Washer Symptom Possible Cause / Solution
Water Leaks • Check that fill hoses are properly installed on the faucets and the washer's water mixing
valve.
• Replace the fill hoses every five years.
• Make sure drain receptacle is not clogged.
• Check house plumbing.
• Laundry load may be oversudsing or overloaded. Use less detergent (or low-sudsing
detergent) and proper load sizes.
Is Noisy .......................... • Wash !oad may be unbalancedi Open lid andredistribu;e the !oad; ....................................
I
a Make sure Washer is !eve!. Uneven!eve!ing can Cause vibration,
Load is Too Wet • Wash load may be unbalanced. Open lid and redistribute the load.
• Load is too small. Add items to make full load.
• Make sure the correct spin speed is selected for the type of items being washed (if
option is available on your model).
wrong Waten Temperature Make Sure that the controls
o check fill hoses.Make sure hot faucet hose is connected tO hot mixing va!ve (!ndicated {
With !*C!on the Valve braCket). ..................................................
with !:HIon the valvebracket) and cold faucet iSconnectedto cold mixingvalve(indicated
Make sure house waser heater iS adjusted prope_!y;
Page 27
Contact Information
If service is required, contact the nearest Factory
Authorized Service Center. To find the nearest
service center, visit us online at
www.speedqueen.com.
If you are unable to locate an authorized service
center or are unsatisfied with the service
performed on your unit, contact:
When contacting us about your washer, PLEASE
GIVE THE MODEL AND SERIAL NUMBERS. The
model and serial numbers are located on the
nameplate. The nameplate will be in the location
shown. Please include a copy of your bill of sale
and any service receipts you have.
If replacement parts are required, contact the
source from where you purchased your washer or
visit us online at www.speedqueen.com.
Speed Queen
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
www.speedqueen.com
Phone: (920)748-3121
Date Purchased
Model Number
Serial Number
!
TLW2003N
WARNING
To reduce the risk of serious injury or
death, DO NOT repair or replace any
part of the washer or attempt any
servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and
have the skills to carry out.
W025E
Model Number
and Serial
Number
-27-
201472
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