Unless modied in writing and signed by both parties, this warranty is understood to
be the complete and exclusive agreement between the parties, superseding all prior
agreements, oral or written, and all other communications between the parties relating
to the subject matter of this agreement. No employee of Allergan or any other party is
authorized to make any warranty in addition to those made in this warranty.
Contact Information
If you wish to report a problem, please contact the provider who provided you with
the TrueTear® device, or contact Allergan:
Allergan, plc.
4410 Rosewood Drive
Pleasanton, CA 94588 USA
1-866-502-TEAR (8327)
TrueTear.com
If your dry eye symptoms become intolerable or you experience any complications
using the TrueTear® device, please contact your provider.
No Other Warranty ......................................................................................28
Contact Information ..........................................................................................28
Section 2: Quick Start Instructions
®
1
Glossary
Adverse eventAn undesirable effect associated with use ofa medical product.
Base unitThe base unit produces the neurostimulation and provides a connection to the charger.
Cardiac demand pacemaker or debrillator
Clinical studiesClinical studies are conducted to evaluate the use ofa drug or device.
ContraindicationsCases where the TrueTear
CorneaClear tissue located in the front ofthe eye covering the colored area ofthe eye.
Disposable tipThe disposable tip ofthe TrueTear
Dry Eye symptoms
Eligibility criteriaCharacteristics or criteria used to determine whether a person can participate in a clinical study.
HypersensitivityAllergy or reaction to materials that may come into contact with the skin or to medications taken.
Intranasal Tear Neurostimulator (TrueTear® device)Adevice that provides small electrical pulses to stimulate tear production.
NeurostimulationDelivery ofsmall electrical currents to activate the nerves in the nose.
Precautions
Schirmer testAtest in which a paper strip inserted inside the eyelid for several minutes to evaluate tear production.
Temporary electrical discomfortTemporary (short-term) discomfort resulting from electrical stimulation.
Warnings
2
Device (cardiac demand pacemaker) placed in or in close proximity to (debrillator) the heart to
maintain cardiac rhythm.
®
device should not be used.
®
device connects to the base unit and is inserted into the nose.
Dry eye symptoms may include, but are not necessarily limited to, sensitivity to light, grittiness, pain or
soreness, blurred vision, and poor vision. Dry eye symptoms may be caused by advanced age, contact
lens wear, certain medications, eye diseases, other medical conditions, or environmental factors.
A precaution provides information regarding any special care to be exercised by the provider and/or
the patient for the safe and effective use of the device.
A warning alerts the user about serious adverse reactions and potential safety hazards, limitations in
use imposed by them, and steps that should be taken if they occur.
3
Introduction
This guide is intended to help you decide whether to use and how to use the TrueTear®
device to provide a temporary increase in tear production and improvement in dry eye
symptoms. This device provides small electrical pulses to stimulate production of your
own natural tears. The electrical pulses are delivered by a disposable tip attached to the
TrueTear® device that you will place in your nose for short periods of time.
Your provider has determined that the TrueTear® device may work for you. Please read
this entire guide and discuss your questions with your provider. You can then consider
the expected benets versus the risks and make an informed decision.
Facts About Dry Eye Symptoms
Dry eye symptoms may include, but are not necessarily limited to, sensitivity to light,
grittiness, pain or soreness, blurred vision, and poor vision. Dry eye symptoms may be
caused by advanced age, contact lens wear, certain medications, eye diseases, other
medical conditions, or environmental factors. In some people, dry eye symptoms may
be improved by increasing the amount of tears produced.
Indications for Use
The TrueTear® Intranasal Tear Neurostimulator provides a temporary increase in
tear production during neurostimulation to improve dry eye symptoms in adult
patients with severe dry eye symptoms.
Potential Benets of the TrueTear® Device
Use of the TrueTear® device will temporarily increase your tear production and
improve your dry eye symptoms, though not all patients may respond to this
device to the same degree.
Potential Complications With Using the TrueTear® Device
Potential complications include the following:
• Nasal pain, discomfort, or burning sensation
• Short-term electrical discomfort
• Nosebleeds
• Trace blood in nostril
• Nose stufness (nasal congestion)
• Excessive sneezing
• Irritation or numbness of the nose
4
• Infection, scrape (abrasion), sore formation (ulceration) or inammation
inside the nose
• Irritation or sensitivity inside the nose
• Lightheadedness
• Headaches
• Sinus pain
• Sore eye
• Facial pain or pain around the eye
• Increased saliva production
• Sensation of teeth vibrating
• Excessive runny nose
• Temporary increase in symptoms associated with nasal allergies
• Allergic reaction to contact materials
• Potential permanent scarring of the inside of nose with prolonged use
Contraindications, Warnings, and Precautions
CONTRAINDICATIONS
Contraindications are situations where it is advisable not to use the TrueTear® device.
If you have any of the following, you should NOT use the TrueTear® device:
• A cardiac demand pacemaker, implanted or wearable debrillator, or
other implanted metallic or electronic device (eg, cochlear implant)
in the head or neck
• Chronic or recurrent nosebleeds, a bleeding disorder (eg, hemophilia), or
another condition that can lead to increased bleeding
• A known hypersensitivity (allergy) to the stainless steel material that comes
into contact with the inside of your nose
WARNINGS
Warnings alert the user about serious adverse reactions and potential safety hazards,
limitations in use imposed by them, and steps that should be taken if they occur, as
identied below:
• Follow the Instructions for Use when using the TrueTear® device.
• Do not use the TrueTear® device if electronic monitoring equipment is being
used. This type of equipment includes heart monitors or electrocardiogram
(ECG) alarms since this equipment may not operate properly when the
TrueTear® device is being used.
5
Contraindications, Warnings, and Precautions
WARNINGS (continued)
• Do not use the TrueTear® device when in the bath or shower.
• Do not use the TrueTear® device while driving, operating machinery, or during
any activity in which sneezing or watery eyes may put you at risk of injury.
• Do not apply the TrueTear® device to the neck, chest, or areas other than the nose.
• Do not continue using the TrueTear® device if your nose is irritated since further
use may cause injury to the tissues inside your nose.
• Do not use the TrueTear® device within 3 feet of shortwave or microwave
therapy equipment since this equipment may make the stimulation from
the TrueTear® device unstable.
• Do not use the TrueTear® device in the presence of a ammable anesthetic
mixture with air or with oxygen or nitrous oxide as there is a remote possibility
(comparable to the risk of a mobile phone) it could ignite the gas.
• Use only manufacturer's supplied accessories.
•The TrueTear® device is limited only to the improvement in dry eye
symptoms as the safety and effectiveness in the treatment of dry eye
disease has not been established.
• In a clinical study, the safety and effectiveness of the TrueTear® device
was evaluated over a 6-month period of time. The safety and effectiveness
of the TrueTear® device for longer periods of use have not been established.
Your provider may periodically check your nose if the TrueTear® device is
used over a longer period of time.
• The clinical study was not designed to evaluate any changes in
nerve sensitivity.
• The safety of the TrueTear® device has not been established in the following
conditions and patient populations:
• Pregnancy
• Patients under 22 years of age
• Nasal (nose) or sinus surgery, including a history of nasal cautery, or
signicant trauma
• Severe nasal airway obstruction (such as severe septal deviation or inferior
turbinate hypertrophy) or vascularized polyp (abnormal nasal mucosa with dense
network of blood vessels)
6
WARNINGS (continued)
• Disabling arthritis, neuropathy, severe dexterity impairment or limited
motor coordination that would affect your ability to use or handle the
TrueTear® device
• Active and severe:
• Systemic allergy
• Chronic seasonal allergies
• Rhinitis or sinusitis requiring treatment such as
antihistamines, decongestants, oral or aerosol steroids
• Untreated nasal infection
PRECAUTIONS
Precautions provide information regarding any special care to be exercised by the
provider and/or patient for the safe and effective use of the TrueTear® device.
• Consult your provider before using the TrueTear® device.
• If you feel pain, discomfort, or numbness in your nose with
higher levels of stimulation or a longer duration of stimulation, reduce the level
and/or the number of times you use the TrueTear® device. If symptoms persist,
discontinue use and contact your provider.
• Discard the disposable tip every 28 days and replace with a new tip for proper
operation and good hygiene.
• Remove any studs, nose rings, or other piercings from the nose prior to using
the TrueTear® device as this could obstruct the device and/or cause discomfort if
the electrical stimulation is conducted to surrounding areas.
• Do not use prescription eye medications (eye drops, gels, or ointments) or nasal
sprays within 30 minutes before or after using the TrueTear® device.
• Consult your provider before use if you have suspected or diagnosed
heart disease.
• The TrueTear® device should be kept out of the reach of children.
• If you have a severe fear of placing anything in your nose, you may not
be able to use the TrueTear® device.
• Follow the cleaning and caring instructions provided.
• Failure to replace the tip as directed will prevent the device from
providing stimulation.
7
Are You a Good Candidate for Use of the TrueTear®
Intranasal Tear Neurostimulator?
You are a good candidate for the TrueTear® device if you:
• Are at least 22 years old.
• Have dry eye symptoms.
• Are able to use the TrueTear® Intranasal Tear Neurostimulator.
• Do not have a cardiac demand pacemaker, implanted or wearable debrillator,
or other implanted metallic or electronic device in the head or neck.
• Do not have a known hypersensitivity to the any of the device materials that
contact you.
• Do not have chronic or recurrent nosebleeds, a bleeding disorder or another
condition that can lead to increased bleeding.
Questions to Ask Your Provider
You may want to ask your provider the questions below to help you decide if the
TrueTear® device is right for you.
• What other options do I have for my dry eye symptoms?
• What are the benets of the TrueTear® device?
• Can I use the TrueTear® device as often as I want?
• Will I be able to use articial tears, gels and ointments in addition to using the
TrueTear® device?
• Will I be able to use dry eye drugs in addition to using the TrueTear® device? Are
there any risks if I use the TrueTear® device with dry eye drugs?
8
Summary of Important Information
• The TrueTear® device provides a temporary increase in tear production during
use resulting in an improvement in dry eye symptoms in adult patients with
severe dry eye symptoms.
• You should not use the TrueTear® device if you have any of the following
conditions:
• A cardiac demand pacemaker, implanted or wearable debrillator, or
• Chronic or recurrent nosebleeds, a bleeding
• A known hypersensitivity (allergy) to the stainless steel material that
• You should follow all instructions to make sure you use the TrueTear®
• Please call 1-800-433-8871 to report an adverse event.
other implanted metallic or electronic device in the head or neck
disorder or another condition that can lead to increased bleeding
comes into contact with the inside of your nose
device correctly.
9
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