Unless modied in writing and signed by both parties, this warranty is understood to
be the complete and exclusive agreement between the parties, superseding all prior
agreements, oral or written, and all other communications between the parties relating
to the subject matter of this agreement. No employee of Allergan or any other party is
authorized to make any warranty in addition to those made in this warranty.
Contact Information
If you wish to report a problem, please contact the provider who provided you with
the TrueTear® device, or contact Allergan:
Allergan, plc.
4410 Rosewood Drive
Pleasanton, CA 94588 USA
1-866-502-TEAR (8327)
TrueTear.com
If your dry eye symptoms become intolerable or you experience any complications
using the TrueTear® device, please contact your provider.
No Other Warranty ......................................................................................28
Contact Information ..........................................................................................28
Section 2: Quick Start Instructions
®
1
Glossary
Adverse eventAn undesirable effect associated with use ofa medical product.
Base unitThe base unit produces the neurostimulation and provides a connection to the charger.
Cardiac demand pacemaker or debrillator
Clinical studiesClinical studies are conducted to evaluate the use ofa drug or device.
ContraindicationsCases where the TrueTear
CorneaClear tissue located in the front ofthe eye covering the colored area ofthe eye.
Disposable tipThe disposable tip ofthe TrueTear
Dry Eye symptoms
Eligibility criteriaCharacteristics or criteria used to determine whether a person can participate in a clinical study.
HypersensitivityAllergy or reaction to materials that may come into contact with the skin or to medications taken.
Intranasal Tear Neurostimulator (TrueTear® device)Adevice that provides small electrical pulses to stimulate tear production.
NeurostimulationDelivery ofsmall electrical currents to activate the nerves in the nose.
Precautions
Schirmer testAtest in which a paper strip inserted inside the eyelid for several minutes to evaluate tear production.
Temporary electrical discomfortTemporary (short-term) discomfort resulting from electrical stimulation.
Warnings
2
Device (cardiac demand pacemaker) placed in or in close proximity to (debrillator) the heart to
maintain cardiac rhythm.
®
device should not be used.
®
device connects to the base unit and is inserted into the nose.
Dry eye symptoms may include, but are not necessarily limited to, sensitivity to light, grittiness, pain or
soreness, blurred vision, and poor vision. Dry eye symptoms may be caused by advanced age, contact
lens wear, certain medications, eye diseases, other medical conditions, or environmental factors.
A precaution provides information regarding any special care to be exercised by the provider and/or
the patient for the safe and effective use of the device.
A warning alerts the user about serious adverse reactions and potential safety hazards, limitations in
use imposed by them, and steps that should be taken if they occur.
3
Introduction
This guide is intended to help you decide whether to use and how to use the TrueTear®
device to provide a temporary increase in tear production and improvement in dry eye
symptoms. This device provides small electrical pulses to stimulate production of your
own natural tears. The electrical pulses are delivered by a disposable tip attached to the
TrueTear® device that you will place in your nose for short periods of time.
Your provider has determined that the TrueTear® device may work for you. Please read
this entire guide and discuss your questions with your provider. You can then consider
the expected benets versus the risks and make an informed decision.
Facts About Dry Eye Symptoms
Dry eye symptoms may include, but are not necessarily limited to, sensitivity to light,
grittiness, pain or soreness, blurred vision, and poor vision. Dry eye symptoms may be
caused by advanced age, contact lens wear, certain medications, eye diseases, other
medical conditions, or environmental factors. In some people, dry eye symptoms may
be improved by increasing the amount of tears produced.
Indications for Use
The TrueTear® Intranasal Tear Neurostimulator provides a temporary increase in
tear production during neurostimulation to improve dry eye symptoms in adult
patients with severe dry eye symptoms.
Potential Benets of the TrueTear® Device
Use of the TrueTear® device will temporarily increase your tear production and
improve your dry eye symptoms, though not all patients may respond to this
device to the same degree.
Potential Complications With Using the TrueTear® Device
Potential complications include the following:
• Nasal pain, discomfort, or burning sensation
• Short-term electrical discomfort
• Nosebleeds
• Trace blood in nostril
• Nose stufness (nasal congestion)
• Excessive sneezing
• Irritation or numbness of the nose
4
• Infection, scrape (abrasion), sore formation (ulceration) or inammation
inside the nose
• Irritation or sensitivity inside the nose
• Lightheadedness
• Headaches
• Sinus pain
• Sore eye
• Facial pain or pain around the eye
• Increased saliva production
• Sensation of teeth vibrating
• Excessive runny nose
• Temporary increase in symptoms associated with nasal allergies
• Allergic reaction to contact materials
• Potential permanent scarring of the inside of nose with prolonged use
Contraindications, Warnings, and Precautions
CONTRAINDICATIONS
Contraindications are situations where it is advisable not to use the TrueTear® device.
If you have any of the following, you should NOT use the TrueTear® device:
• A cardiac demand pacemaker, implanted or wearable debrillator, or
other implanted metallic or electronic device (eg, cochlear implant)
in the head or neck
• Chronic or recurrent nosebleeds, a bleeding disorder (eg, hemophilia), or
another condition that can lead to increased bleeding
• A known hypersensitivity (allergy) to the stainless steel material that comes
into contact with the inside of your nose
WARNINGS
Warnings alert the user about serious adverse reactions and potential safety hazards,
limitations in use imposed by them, and steps that should be taken if they occur, as
identied below:
• Follow the Instructions for Use when using the TrueTear® device.
• Do not use the TrueTear® device if electronic monitoring equipment is being
used. This type of equipment includes heart monitors or electrocardiogram
(ECG) alarms since this equipment may not operate properly when the
TrueTear® device is being used.
5
Contraindications, Warnings, and Precautions
WARNINGS (continued)
• Do not use the TrueTear® device when in the bath or shower.
• Do not use the TrueTear® device while driving, operating machinery, or during
any activity in which sneezing or watery eyes may put you at risk of injury.
• Do not apply the TrueTear® device to the neck, chest, or areas other than the nose.
• Do not continue using the TrueTear® device if your nose is irritated since further
use may cause injury to the tissues inside your nose.
• Do not use the TrueTear® device within 3 feet of shortwave or microwave
therapy equipment since this equipment may make the stimulation from
the TrueTear® device unstable.
• Do not use the TrueTear® device in the presence of a ammable anesthetic
mixture with air or with oxygen or nitrous oxide as there is a remote possibility
(comparable to the risk of a mobile phone) it could ignite the gas.
• Use only manufacturer's supplied accessories.
•The TrueTear® device is limited only to the improvement in dry eye
symptoms as the safety and effectiveness in the treatment of dry eye
disease has not been established.
• In a clinical study, the safety and effectiveness of the TrueTear® device
was evaluated over a 6-month period of time. The safety and effectiveness
of the TrueTear® device for longer periods of use have not been established.
Your provider may periodically check your nose if the TrueTear® device is
used over a longer period of time.
• The clinical study was not designed to evaluate any changes in
nerve sensitivity.
• The safety of the TrueTear® device has not been established in the following
conditions and patient populations:
• Pregnancy
• Patients under 22 years of age
• Nasal (nose) or sinus surgery, including a history of nasal cautery, or
signicant trauma
• Severe nasal airway obstruction (such as severe septal deviation or inferior
turbinate hypertrophy) or vascularized polyp (abnormal nasal mucosa with dense
network of blood vessels)
6
WARNINGS (continued)
• Disabling arthritis, neuropathy, severe dexterity impairment or limited
motor coordination that would affect your ability to use or handle the
TrueTear® device
• Active and severe:
• Systemic allergy
• Chronic seasonal allergies
• Rhinitis or sinusitis requiring treatment such as
antihistamines, decongestants, oral or aerosol steroids
• Untreated nasal infection
PRECAUTIONS
Precautions provide information regarding any special care to be exercised by the
provider and/or patient for the safe and effective use of the TrueTear® device.
• Consult your provider before using the TrueTear® device.
• If you feel pain, discomfort, or numbness in your nose with
higher levels of stimulation or a longer duration of stimulation, reduce the level
and/or the number of times you use the TrueTear® device. If symptoms persist,
discontinue use and contact your provider.
• Discard the disposable tip every 28 days and replace with a new tip for proper
operation and good hygiene.
• Remove any studs, nose rings, or other piercings from the nose prior to using
the TrueTear® device as this could obstruct the device and/or cause discomfort if
the electrical stimulation is conducted to surrounding areas.
• Do not use prescription eye medications (eye drops, gels, or ointments) or nasal
sprays within 30 minutes before or after using the TrueTear® device.
• Consult your provider before use if you have suspected or diagnosed
heart disease.
• The TrueTear® device should be kept out of the reach of children.
• If you have a severe fear of placing anything in your nose, you may not
be able to use the TrueTear® device.
• Follow the cleaning and caring instructions provided.
• Failure to replace the tip as directed will prevent the device from
providing stimulation.
7
Are You a Good Candidate for Use of the TrueTear®
Intranasal Tear Neurostimulator?
You are a good candidate for the TrueTear® device if you:
• Are at least 22 years old.
• Have dry eye symptoms.
• Are able to use the TrueTear® Intranasal Tear Neurostimulator.
• Do not have a cardiac demand pacemaker, implanted or wearable debrillator,
or other implanted metallic or electronic device in the head or neck.
• Do not have a known hypersensitivity to the any of the device materials that
contact you.
• Do not have chronic or recurrent nosebleeds, a bleeding disorder or another
condition that can lead to increased bleeding.
Questions to Ask Your Provider
You may want to ask your provider the questions below to help you decide if the
TrueTear® device is right for you.
• What other options do I have for my dry eye symptoms?
• What are the benets of the TrueTear® device?
• Can I use the TrueTear® device as often as I want?
• Will I be able to use articial tears, gels and ointments in addition to using the
TrueTear® device?
• Will I be able to use dry eye drugs in addition to using the TrueTear® device? Are
there any risks if I use the TrueTear® device with dry eye drugs?
8
Summary of Important Information
• The TrueTear® device provides a temporary increase in tear production during
use resulting in an improvement in dry eye symptoms in adult patients with
severe dry eye symptoms.
• You should not use the TrueTear® device if you have any of the following
conditions:
• A cardiac demand pacemaker, implanted or wearable debrillator, or
• Chronic or recurrent nosebleeds, a bleeding
• A known hypersensitivity (allergy) to the stainless steel material that
• You should follow all instructions to make sure you use the TrueTear®
• Please call 1-800-433-8871 to report an adverse event.
other implanted metallic or electronic device in the head or neck
disorder or another condition that can lead to increased bleeding
comes into contact with the inside of your nose
device correctly.
9
Instructions for Use
OVERVIEW OF THE TRUETEAR® DEVICE COMPONENTS
The TrueTear® device consists of three parts.
1 A disposable tip, which is inserted into the nasal cavity
and provides the contact surface for the stimulation
in the nose
2 A base, which produces the stimulation
3 A case that protects and charges the device
in between uses
The disposable tip (tip) is connected to the base for
stimulation. The tip provides the contact for conducting
the stimulation current, which is produced by the base.
All images shown in this guide are for referencing only.
BaseDisposable TipCase
Figure 1. TrueTear® components.
10
USING AND CHARGING THE DEVICE
NOTE: Only use the provided AC adapter.
1 Open the case and place the base with the attached tip inside
the case. the base (front) should face up.
2 Close the case. If the case is not closed, the base may not
charge properly.
3 Connect the provided cable and adapter to the case and plug
the adapter into an active (120-240V) outlet.
4 The case bottom will glow orange when the device is charging
and glow blue when the device is fully charged.
Orange glow indicates device is
indicates device is fully charged
Figure 2. Charging the TrueTear® device.
11
charging
Blue glow
Charge the base
before rst use.
A fully charged
device should last
several days.
STIMULATION INSTRUCTIONS
1 Remove a new disposable tip from the pouch.
Figure 3.
12
3 Connect the tip to the base by aligning the post on the underside of
the tip with notch on base, then rotate forward until the tip snaps into
place, as shown in Figure 4.
Figure 4. Align the tab to the notch for setup. The tip only ts one way.
13
There are 5 stimulation intensity levels. The base vibrates briey when the + or - button
is pressed to indicate an increase or decrease in stimulation level. The blue lights will be
lit to indicate the stimulation level selected.
Your provider will conrm that you understand these instructions, including having you
demonstrate the stimulation technique and the tearing response, prior to prescribing
the TrueTear® device and, if necessary, at subsequent visits:
1 With the TrueTear® device fully assembled, hold the + button for 2 seconds to turn
on the device. A steady white light will apear on the base indicating that the device
is on. as shown in Figure 5.
Figure 5. Turning on the TrueTear® device and placing it into the nose.
2.Press the + button to select a desired stimulation intensity level. Blue lights show
the level selected. Always start on level 1.
3.Place thumb near buttons of base and gently insert the tip into the nose with the
back of the base facing out, as shown in Figure 5.
4. For effective stimulation, insert the tip toward the top and front of the nose, as
shown in Figure 6.
14
Always start on level 1.
Rest thumb on the + or — button.
Press + or — to change levels
if desired.
Figure 6. Target zone for correct insertion of disposable tip.
Insert tip into your nose,
as far as is comfortable.
5.The + button is for increasing the intensity and the – button is for decreasing the intensity.
You may gradually increase and adjust intensity (using the + and – buttons) until you feel a
gentle tingling in your nose; this feeling lets you know that you are stimulating the correct
tissue location and tears will form.
Figure 7. Adjust stimulation by pressing the + or – buttons.
15
6 You may reposition the tip inside the nose for desired stimulation.
The feeling should be mild at its maximum intensity.
7 Remove the tip from your nose at any time if you feel uncomfortable
during stimulation.
The device turns off automatically after three (3) minutes. You can also turn
8
it off manually by pressing the - button for 2 seconds. The device will vibrate
and the lights will turn off to indicate the device is off.
Note: You can turn the device off as soon as tears start forming.
9
When nished, clean the TrueTear® device with an alcohol wipe, if needed
(see CARING FOR YOUR DEVICE), and store the device in the case provided.
Figure 8. Cover attached to base unit to protect disposable tip.
16
RECOMMENDED STIMULATION SCHEDULE
Use the TrueTear® device at least twice a day, as needed. Stimulation longer than
3 minutes is not recommended, and you should wait for at least 60 minutes before
proceeding to the next application. The device has a built-in single-day usage limit
of 30 minutes. If this daily limit has been reached, the TrueTear® device will turn on
and then off immediately. The device will not deliver stimulation.
Replace the tip every 28 days with a new tip. When a tip has 7 days of usage left before
expiration, the device will vibrate 3 times when the device is turned on or off. If the device
is turned on without a tip or with an expired tip, the device will vibrate 3 times but will not
deliver stimulation.
WHAT YOU'LL SEE WHAT IT MEANS
A single, steady white light when device
is turned on.
A single, ashing white light when the
device is turned on.
All lights ash on and off.Daily stimulation limit of 30 minutes has
Device is on. No stimulation is delivered.
Battery is running low. Place base in case.
been reached.
CARING FOR YOUR TRUETEAR® DEVICE
1 Use alcohol wipes to clean the device and store
the device in the case between uses.
2 Use alcohol wipes to clean tthe case as needed.
Figure 9. Cleaning with alcohol wipes.
17
3 Do NOT place or submerge any part of the device or the case in water or other
liquid.
4 Handle with care. Store the TrueTear® device in its case in a clean, cool, and dry
location. Avoid exposure to extreme temperatures and humidity.
CAUTION: Avoid touching the metal contacts on the tip if the device has been
exposed to high temperature extremes (such as in a hot car).
The expected service life for the base and case is 3 years from the date of
purchase. The expiration date of the disposable tips is provided on the product
packaging.
DISPOSAL AND REPLACEMENT
The base, case, and AC adapter should be recycled and disposed in accordance
with any applicable local, state, and national regulations for disposal of electronic
equipment.
The tips may be discarded with regular trash.
18
Bluetooth
®
The TrueTear® device includes Bluetooth® Smart wireless technology. This optional
feature can be turned on to allow you to view your TrueTear® device data and track
your usage on your smartphone via the TrueTear® mobile app. The Bluetooth® feature
does not have to be on for you to use the TrueTear® device. For more information on
using Bluetooth® and the TrueTear® mobile app, please visit www.truetear.com/app.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Allergan is under license. Other trademarks
and trade names are those of respective owners.
FCC COMPLIANCE
This device contains FCC ID: 2AUA2-OCUTT20. This device complies with Part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. Any changes or
modications will void the user's authority to operate this equipment.
19
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
• Consult the dealer or an experienced radio/TV technician for help2
ELECTRICAL SPECIFICATIONS
Base unit outputMax current
ChargerInput
AC adapter
Max voltage
Max pulse width
Frequency
Output
Input current
Input voltage
Output current
Output voltage
5mA
13V AC
300 μs
30-60 Hz
5V DC
6V AC
0.2A
100-240V AC
1.0A
5.0V DC
ELECTROMAGNETIC COMPATIBILITY
The TrueTear® device has been tested for immunity to electrostatic discharge, radio
frequency interference, proximity RF elds from wireless equipment, and power frequency
magnetic elds as specied in the table below. Emissions of energy are not likely to cause
interference with nearby electrical equipment.
20
DescriptionSymbol
Caution
Do not use if damaged
Type BF Applied Part
Federal law restricts this device to sale by or on the order of a physician or properly licensed practitioner.
Type BF Applied Part
Serial Number
Important information is found in the instructions
Storage temperature
Product not to be disposed of in normal waste stream
Date of Manufacture (YYYY-MM-DD)
Name of Manufacturer
Catalogue Number
Lot Number
Use by date (YYYY-MM)
Single use
Base Unit is protected against solid foreign objects of 12.5 mm Ø and greater.Protection against verticallyfalling water drops when enclosure tilted up to 150.
Charger is protected against solid foreign objects of
12.5 mm Ø and greater.Protection against verticallyfalling water drops.
DescriptionSymbol
Caution
Do not use if damaged
Type BF Applied Part
Serial Number
Important information is found in the instructions
Storage temperature
Product not to be disposed of in normal waste stream
Base Unit is protected against solid foreign objects of 12.5 mm Ø and greater.Protection against vertically
Charger is protected against solid foreign objects of
12.5 mm Ø and greater.Protection against verticallyfalling water drops.
DescriptionSymbol
Caution
Do not use if damaged
Type BF Applied Part
Serial Number
Important information is found in the instructions
Storage temperature
Product not to be disposed of in normal waste stream
Charger is protected against solid foreign objects of
12.5 mm Ø and greater.Protection against vertically
Ambient temperature range: 5°C-37°C (41°F-98.6°F)
Relative humidity range: 20%-90%
10 V/m, 80-2700 MHz,
80% AM at 1 kHz
3 Vrms, outside ISM bands
between 0.15 MHz-80 MHz
6 Vrms, inside ISM bands between
0.15 MHz-80 MHz 80% AM (1 kHz)
30 A/m at 50 Hz/60 Hz
SYMBOLS AND MARKINGS
SymbolDescriptionSymbolDescription
Type BF applied part
Base unit is protected
against solid foreign
objects of 12.5
mm and greater.
Protection against
vertically falling
water drops when
enclosure tilted up
to 15°.
Nonionizing
electromagnetic
radiation
Bluetooth
Federal law restricts
this device to sale by
or on the order of a
physician or properly
licensed practitioner.
Charger is protected
against solid foreign
objects of 12.5
mm and greater.
Protection against
vertically falling water
drops.
Bluetooth®/Bluetooth®
®
Smart mark
21
Summary of Clinical Studies
Two pivotal clinical studies have been conducted with the TrueTear® device. Both studies
evaluated the device’s safety and effectiveness in dry eye patients. Both pivotal studies
(OCUN-009 and OCUN-010) demonstrated the device’s capability temporarily to
increase tear production during stimulation. OCUN-010 also demonstrated the TrueTear®
device’s capability to improve dry eye symptoms as a result of stimulation.
The next section summarizes both pivotal studies.
CLINICAL STUDY OCUN-009—SINGLE STUDY VISIT
(ONE-TIME USE)
This clinical study was designed to evaluate the effectiveness and safety of the TrueTear®
device during use at a single study visit.
To qualify for enrollment in this study, potential participants were required to be 22 years
of age or older and have dry eye symptoms based on the level of dryness in the eye(s)
measured on a dry eye symptom scale. Potential participants were excluded from the
study if the surface of the cornea had severe irregularities due to dry eye disease; if they
had bleeding from the nose or previous sinus surgery or trauma; if they had coagulation
problems (bleeding problems), a cardiac demand pacemaker, implanted debrillator, or
another implanted electronic device. Potential study participants with disabling arthritis
or limited motor coordination were also excluded from participating in the study since
these conditions could interfere with use of the TrueTear® device.
This study was conducted at two sites in the United States, and 48 people were
tested. The study population, on average, was 57 years old. The majority of people
who participated in the study were female. Each patient in the study underwent three
applications of stimulation. On the study day visit, each subject received 3 applications
in random order, with the TrueTear® device applied correctly, i.e., inside the nose, an
inactive TrueTear® device applied inside the nose, i.e., no stimulation, and the TrueTear®
device applied outside of the nose with stimulation.
In this study, the TrueTear® device used as intended resulted in a large increase in tear
production. This is shown in the graph in Figure 13. The average Schirmer score (a
standard measurement of Dry Eye that measures tear production) was approximately
25 mm during neurostimulation, compared with approximately 9 mm , i.e., less tear
production, for the inactive control application and in people who used the TrueTear®
device on the outside of the nose, where it would not be effective.
22
0.0
40.0
Schirmer Score (mm)
35.0
30.0
25.0
20.0
15.0
10.0
5.0
Schirmer Scores - Study Eye
a
Intranasal
a
Intranasal = TrueTear® device applied correctly inside the noseb Sham = Inactive TrueTear® device applied inside the nose
Figure 10. Tear production score (Schirmer).
c
Extranasal = TrueTear® device applied outside of the nose with stimulation
Sham
b
Extranasal
Application
c
The direct clinical benet of temporarily increasing tear production as a therapy
for patients with dry eye disease was not assessed as part of this clinical trial.
There were no adverse events that led to discontinuation from the study. Two
adverse events were deemed related to or possibly related to the TrueTear®
device. These included transient lightheadedness and intermittent nose itching.
No changes of nasal tissue were observed with examination of the nasal cavity.
CLINICAL STUDY OCUN-010—6-MONTH STUDY
This study was designed to evaluate the safety and effectiveness of the TrueTear®
device to increase tear production at multiple time points during the study (Baseline
and 7, 30, 90, and 180 days) for patients with dry eye symptoms.
Eligibility for enrollment in this study required potential participants to be 22 years of
age or older and have Dry Eye based on the level of dryness in the eye(s) measured
on a dry eye symptom scale.
Potential participants were excluded from the study if the surface of the cornea had
severe irregularities due to dry eye disease; if they had bleeding from the nose
or previous sinus surgery or trauma; if they had coagulation problems (bleeding
problems), a cardiac pacemaker, implanted debrillators or another implanted
electronic device. Potential study participants with disabling arthritis or limited
motor coordination were also excluded from participating in the study since these
conditions could interfere with use of the TrueTear® device.
23
Eligible participants were enrolled in the study and provided with a TrueTear® device for
home use. Participants were instructed to use the TrueTear® device at least two times a day
and as often as 10 times per day, as needed, and no more than three minutes per use. Study
participants were examined at Baseline and days 7, 30, 90, and 180.
Ninety-seven (97) people with dry eye symptoms were enrolled at three sites in the U.S. The
study population, on average, was 61 years old, and the majority of people who participated in
the study were females.
Tear production at Baseline and each follow-up visit including 180 days (6 months) is shown
in Figure 11. At 180 days, the study participants used the TrueTear® device with active
stimulation and then without stimulation to evaluate whether there was a difference in tear
production with and without active stimulation. In this study, tear production was much
greater with active stimulation than without stimulation. In comparing the stimulated vs
unstimulated tear production during the study, following the initial stimulation, there was a
trend toward decreased effectiveness (tear production) with time with the use of the TrueTear®
device; this trend appeared to plateau toward the end of the study. The mechanism for this
decrease has not been identied and was not analyzed as part of the study. The average
difference in Schirmer score (stimulated vs unstimulated) was 18.0 mm at Baseline (the rst
day of use), 13.1 mm at day 7, 8.1 mm at day 30, 8.3 mm at day 90, and 9.4 mm at day 180.
Figure 11. Acute tear production at day 180.
Symptom improvement from the start of the study was assessed at study day 7 and day 30
using a commonly used questionnaire called the Ocular Surface Disease Index (OSDI). Of the
97 subjects enrolled, 77 had severe dry eye symptoms at the start of the study and were seen
following treatment. Of these subjects, between 18 (23%) and 33 (43%)
24
were shown to have meaningful improvement in their symptoms. There were
more subjects with severe dry eye symptoms that had a meaningful improvement in
symptoms from baseline as measured with the OSDI than the number with meaningful
worsening of symptoms at day 7 and at day 30.
Safety and effectiveness of intranasal electrical stimulation was evaluated over a 6-month
period of time. The safety and effectiveness of the TrueTear® device for longer periods of
use has not been established.
In this study, safety was acceptable with no serious adverse events that were
largely nasal in nature. The types and percentages for each type of AEs are presented
in Table 1.
All device-related AEs (mostly mild discomfort or nosebleed) were evident to the
patients and therefore self-limiting (with the exception of one case of chapped skin
around the nostrils which resolved with over-the-counter medication) since patients
could remove the device and discontinue stimulation at any time. The incidence of
device-related AEs decreased over the course of the study, with the highest number
occurring in the rst month.
Table 1. Proportion of Study Patients Experiencing Adverse Event Related or Possibly
Related to TrueTear® Device
Adverse Event Description
Nasal pain, discomfort, or burning1010.3%
Temporary electrical discomfort55.2%
Nosebleed55.2%
Nasal congestion 33.1%
Headaches22.1%
Trace blood in nostril22.1%
Facial pain22.1%
Sore eye11.0%
Sinus pain11.0%
Pain around the eye11.0%
Runny nose11.0%
Nasal ulcers11.0%
Lightheadedness11.0%
*Some patients had more than one adverse event.
Number of Study Patients
(Number of patients = 97)
Percentage
The device was applied for an average of 1.7 times per day with an average daily
application time of 130 seconds/day (2.16 minutes/day). Subjects applied the device
a total of 27,338 times during the study, and the total device application time for the study
was 34,726 minutes. Therefore, this small number of device-related mild AEs occurred in a
large number of stimulation events. In all, 30 study patients (30.9% of those studied) had at
least one of the adverse events listed in the above table.
25
Warranty Information
Allergan warrants to the original purchaser of the TrueTear® device that your device
is free from defects in materials and workmanship for three (3) years from the date
of original purchase. This warranty extends to only the original purchaser and is not
transferable. Keep your invoice or receipt safe as this is your proof of purchase and the
date marked on it shall be deemed the date of purchase.
If during this three (3)-year period, the TrueTear® device does not function properly
because of a defect in materials or workmanship, Allergan will replace it with a new device
or equivalent product free of charge.
The warranty of the replacement TrueTear® device will expire on the date of the original
warranty expiration. The purchaser's exclusive remedy with respect to the TrueTear® device
shall be replacement.
This warranty covers the original purchaser and cannot be transferred with sale or other
transfer of the TrueTear® device to any other person or entity.
EXCLUSIONS
This warranty does not apply if the TrueTear® device has been:
• Changed or modied by any person or entity other than Allergan.
• Serviced or repaired by any person or entity other than Allergan.
• Damaged by an act of God, external causes, misuse, abuse, negligence, accident,
wear and tear, unreasonable use, use not in accordance with product instructions,
failure to perform required maintenance, involvement of parts or components
not supplied by Allergan or by other causes unrelated to defective materials or
workmanship.
26
WARRANTY CLAIM PROCEDURE
You must notify Allergan of the claimed defect within the warranty period by writing
or calling: Allergan, 4410 Rosewood Drive, Pleasanton, CA 94588; Telephone:
1-866-502-TEAR (8327) and Fax: 1-855-637-4959.
The claim must include the date of purchase, model number, serial number, and a
description of the claimed defect. Allergan’s authorization must be obtained prior to
returning the TrueTear® device. If authorized, the TrueTear® device must be properly
packaged and returned in the TrueTear® Return Kit to Allergan. Allergan will pay
all freight and transportation charges, where applicable, incurred in returning and
replacing your TrueTear® device under this warranty.
MISCELLANEOUS
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE
REMEDY. ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. IN NO EVENT
SHALL ALLERGAN, ITS SUPPLIERS, OR ITS DISTRIBUTORS BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THE TrueTear® DEVICE. Some states do not allow limitation
on how long an implied warranty lasts, and some states do not allow the exclusion
or limitation of consequential or incidental damages, so the above limitations or
exclusions may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights,
which vary from state to state. This warranty is valid only in the United States.
27
®
Quick Start Instructions
Getting started with your
TrueTear® device
28
Do I have everything I need?
a. Base
b. Case
All images shown in this guide are for referencing only.
a.
c. USB cable
d. AC adapter
c.
b.
d.
29
1. Get ready.
Plug case into wall outlet.
Place the TrueTear® base
in the case. Close the
case to charge.
Ensure the base is fully
charged before first use.
A full charge typically takes
less than 4 hours.
A steady orange
light on the bottom of
the case indicates that it
is charging.
The light will turn
blue to indicate that
charging is complete.
30
2. Get set.
Remove a new disposable tip from the pouch.
Align tab on disposable tip with notch
on base, and connect.
Replace the tip every 28 days
with a new tip. Failure to do so
will prevent the device from
delivering stimulation.
31
3. Activate!
a. Hold the + button on the base for 2
seconds to turn on the device.
b. Use the + and – buttons to select
the desired stimulation level.
c. Place thumb near buttons of base,
and gently insert the tip into the nose
with the back of the base facing out.
A steady white light will appear
on the base indicating that the
device is on.
d. For effective stimulation, insert
the tip towards the top and front
of the nose.
Ready
32
e. Gradually adjust the intensity
(using the + and – buttons) until you
feel a gentle tingling sensation in
your nose. This feeling indicates you
are stimulating the correct tissue
location and tears will form.
Target location
f. The device turns off automatically
after three (3) minutes. You can
also turn it off manually by pressing
the - button for 2 seconds.
The tip may be repositioned
in your nose to achieve
desired stimulation.
Stimulation
level
There are 5 stimulation levels.
The base vibrates briefly and the
blue lights indicate an increase
or decrease in stimulation level.
Consult your Patient Guide for
additional information.
33
4. Keep it clean.
Wipe base, disposable tip, and case
with an alcohol pad after use.
Place base in the case to protect the
device until your next use.
Do not submerge or immerse
the base & AC adapter
in water or any other liquid.
Keep device in a clean,
cool, and dry location.
Avoid exposure to
extreme temperatures
and humidity.