Before starting, read the Important Safety Instructions printed on the sheet supplied with the
equipment. For your own safety and that of the operator, technical crew and performers, follow
all instructions and heed all warnings printed on the sheet and on the equipment panels.
System operating firmware
The feature set of the iLive system is determined by the firmware (operating software) that runs it.
Firmware is updated regularly as new features are added and improvements made, and is
available for download from the Allen & Heath web site. This guide relates to Version 1.9
firmware. Some of the details shown in this guide may differ from those in the current release of
firmware. Refer to the web site for the latest version and read the Release Notes that come with
each version of firmware for further details.
Note: Make sure all your iLive MixRacks, Surfaces and xDR expanders are running the same
version of firmware, and that the Editor software, MixPad and Tweak apps are compatible. xDR16 expanders loaded with V1.9 firmware are not compatible with V1.8 or earlier iLive hardware.
This user guide
This guide provides quick start information for the iLive xDR-16 input/output audio expander
which is one component in the iLive Series.
Further information
To find out more about the iLive range refer to the iLive Fixed Format Systems Getting Started
Guide AP7141and the user guides associated with each system component. Use the HELP
MANUAL available from the iLive Surface TouchScreen UTILITY menu and the Editor software.
Refer to the Allen & Heath web site for the latest information on iLive and additional resources
for download.
IMPORTANT- Please read carefully
By using this Allen & Heath product and the software within it, you agree to be bound by the
terms of the relevant End User Licence Agreement (EULA), a copy of which can be found on
the Allen & Heath website in the product's pages. You agree to be bound by the terms of the
EULA by installing, copying, or otherwise using the software.
The iLive range of products complies with the European
Electromagnetic Compatibility directives 89/336/EEC &
92/31/EEC and the European Low Voltage Directives
73/23/EEC & 93/68/EEC.
Any changes or modifications to the equipment not approved by Allen & Heath could
void the compliance of the product and therefore the user’s authority to operate it.
The xDR-16 is a 3U rack mountable 16 input 8 output audio expander for the iLive digital mixing system.
It provides an affordable solution for adding more sources and distributing audio. For example, you could
have your MixRack on one side of stage, one xDR-16 on the other side, and provide more audio and
another Port B at the FOH mix position.
The xDR-16 expander is similar to the iDR-16 MixRack but without the DSP built in. It can be added to any
of the of six iLive MixRack available – iDR-16, iDR-32, iDR-48, iDR-64, iDR10, iDR0.
Up to two xDR-16 expanders may be added to a single MixRack system. One may be added to DualRack or FOH/Monitor linked systems. To connect to the xDR-16 the iLive MixRack must be fitted with an
ACE network option card in its Port B. System control is also possible at the expander location with a
built-in network switch for connecting a laptop or wireless router. The xDR-16 is a network device within
the iLive system and must therefore have a unique IP address.
The xDR-16 expander provides its own Port B slot allowing any of the iLive option cards to be fitted for
additional networking, recording and personal monitoring at the expander location. Currently available
are ACE
are available to use within the system. iLive signals can be mapped in any combination to the expander
XLR and Port B outputs.
To ensure trouble free connection and configuration and that you get the best out of your expanded iLive
system, please read through the rest of this guide before starting.
TM
, MADI, DanteTM, MMO (Adat, Aviom, iDR) and EtherSound. Expander Port B input channels
xDR-16 16 mic/line in, 8 XLR line out
xDR-16-DO 16 mic/line in, 4 XLR line out + 2 dual channel AES out
At a glance
Compatible with all iLive MixRacks
16 high performance remote controllable analogue XLR mic/line input preamps
Two versions available - 8 analogue XLR out or 4 analogue plus two dual AES out
Existing xDR-16 expanders can be upgraded for AES out using an option kit
Connect up to 2 expanders to single MixRack iLive
Connect 1 expander to Dual-Rack or FOH/Monitor split iLive
Provides digital snake capability
Connection to the MixRack is via ACE link over CAT5, max 120m (400’)
MixRack must have ACE option card fitted to its Port B
Expander has its own Port B for local networking and recording options
Built-in Network switch for laptop system control at expander
Connection for optional iPS10 backup power supply
Distinctive panel colour to differentiate from iDR-16 MixRack
3U rack mounting
iLive xDR-16 Getting Started Guide 4 AP8331 iss.2
The xDR-16
Mic/Line inputs High performance, recallable
analogue preamps for balanced or unbalanced
microphone and line level signals. Gain, Pad
and 48V are digitally controlled within the
preamp. Digital Trim and Polarity are available
within the DSP channel.
Inputs are identified by Slot (card position) and
Socket (number), for example A1 or B8. Any
input can be patched to any DSP channel
using the PREAMP screen.
Line outputs Line level, balanced XLR
outputs. Nominal level +4dBu with +22dBu
maximum providing +18dB headroom.
iLive signals can be patched to any output
socket using the OUTPUTS screen. The
outputs are relay protected to prevent power
on or off thumps.
AES digital out option Shown
fitted in the last card position.
Each socket handles two signals,
in this case 5-6 and 7-8.
Rack Ears Fit
into a 19” rack
or flightcase.
Network A built-in 2 port network switch for plugging
in a laptop or wifi router / access point located near
the expander. Can also be used to bridge third party
non-iLive network data over ACE to the network ports
on the master MixRack. All devices on the iLive
network must have compatible IP addresses. A
recessed switch lets you reset the xDR IP address to
factory default of 192.168.1.20.
ACE™ Port A Connect a single CAT5 cable up to
120m (400’) (depending on cable type) to link audio
and control between the xDR and the MixRack. You
do not need a separate Network cable because
control is bridged over ACE. The xDR plugs into one
of the two Link ports on the ACE option card fitted to
Port B in the master MixRack.
SYSTEM LOCK
indicates expander
digital audio is
sync locked to the
MixRack.
Port B audio network option
slot. If required, fit one of the
option cards available for system
expansion, recording and
distributed audio networking.
Capable of up to 64 outputs and
48 inputs, 48kHz sampling rate.
Port B gets its signals from the
MixRack via the xDR Port A ACE
link and therefore shares audio
with the XLR inputs and outputs.
Refer to the Routing Map later in
this guide for details on which
signals are available.
Backup power supply input The
xDR has a mains power supply
built in. This socket lets you add
the external iPS10 rack mount
power supply as a redundant
backup.
iLive xDR-16 Getting Started Guide 5 AP8331 iss.2
Mains power input Use the IEC
mains power cord provided with
the xDR. The cord can be held in
place using the plastic clip. Press
the switch to power the unit on or
off. Read the Safety Sheet
provided with the unit before using
the xDR-16.
Fan Do not obstruct
the fan or the ventilation
slots on the side of the
unit.
Read these notes before starting
Analogue version: Firmware V1.8 +
AES digital version: Firmware V1.9 +
Firmware versions
Check that your iLive system and xDR are running
the same version of firmware. The system must be
loaded with V1.8 or higher for the analogue xDR-16,
or V1.9 for the AES digital version. Refer to
www.allen-heath.com for the latest version.
The system firmware can be updated via USB key
plugged into the Surface or using Editor software.
The MixRack must be connected to do this.
The xDR must connect to the MixRack
The xDR is an audio expander for the iLive system.
It does not have any DSP or process audio. It must
connect to the iLive MixRack (DSP mix engine). It
may not be connected to a Surface or used by
itself.
MixRack Port B must be fitted with ACE
The xDR-16 expander connects to the iLive MixRack
via ACE. An M-ACE option card must be fitted to
the MixRack Port B slot.
Link 1Link 2
Single iLive system = Expander 1 Expander 2
Linked iLive system = Digital split Expander
Allen & Heath can provide:
Part AH7813 2m (6.6’) Neutrik
Etherflex cable with EtherCon
locking connectors.
Part AH7000 80m (264’) drum
of Neutrik Etherflex with
EtherCon locking connectors.
Part AH8721 120m (400’)
drum of Neutrik Etherflex with
EtherCon locking connectors.
Port B ACE Mode setting
Go to the MIXRACK SETUP / Mixer Pref screen to
check that Port B ACE Mode option is correctly set
for your application. Redundancy should be OFF.
ACE Link 1 and Link 2
The ACE card provides two ACE ports, Link 1 and
Link 2. The expander can connect to either port, or
two expanders one to each port.
If you are working with two iLive systems linked for
digital mic splitting (linked FOH/Monitors) or DualRack (128 channels), then make sure Link 1 is
used for the system link, and Link 2 for the xDR
expander.
CAT5 cable
The xDR-16 connects to the iLive MixRack using a
CAT5 cable. A cable is not provided with the xDR
because its length is specific to the application,
local or remote.
Use STP (shielded twisted pair) CAT5e cable. We
recommend that you use the Neutrik EtherCon
connector which has a shell that protects the
connections and locks it in place when plugged into
the mating EtherCon socket provided on iLive.
Protective dust caps are available for these
connectors.
iLive xDR-16 Getting Started Guide 6 AP8331 iss.2
Network connection and settings
The xDR-16 is a networked device. It connects to the same network as the MixRack, Surface,
TouchScreen and laptop or wifi router. The xDR and each device on the network must have a unique
address compatible with the rest of the system. The easiest way to work with the xDR is to use the factory
default IP addresses.
Bridge Control Network cable
The iLive network must be bridged along with the
audio over the Link 1 and Link 2 ACE connections
so that the MixRack can control the connected xDR
expanders.
Use the short CAT5 jumper cable provided with the
NETWORK
Short BRIDGE cable
Network control
64x64 audio
Default Network settings
Factory reset IP address defaults are:
MixRack 192.168.1.1 Sub mask 255.255.255.0
Surface 192.168.1.2
TouchScreen 192168.1.3
xDR-16 192.168.1.20
ACE card kit to connect from a MixRack NETWORK
port to the ACE card BRIDGE port.
The xDR-16 does not need a Bridge cable as its
ACE port has the network internally bridged.
TCP/IP network addresses
Note - If you are connecting two xDR expanders
you will need to change the IP address of one so
that they do not have the same address. We
recommend you set the second to 192.168.1.21.
Connect one, change its address, then connect the
other.
Note - If you are connecting the xDR to a MixRack
in a linked iLive system you may need to change
the IP addresses of the second MixRack, Surface
and TouchScreen to avoid conflict with the first
system. This is because the two iLive system
networks are bridged via ACE.
The xDR looks for a MixRack with default address
192.168.1.1 and connects automatically when it
finds it. If the MixRack has a different address you
will need to add the xDR manually. If the IP
addresses have been changed or your system fails
to connect you may need to reset the network
settings.
To reset Network Settings
For the MixRack, Surface and xDR-16 locate the
Reset Network Settings recessed switch next to
the NETWORK ports.
To reset the IP addresses turn the system off. While
using a thin, pointed object to press and hold in the
recessed switch, turn the device back on. Hold the
switch in for at least 15 seconds while it reboots.
Release the switch. This will reset the addresses to
factory default as shown in the table.
To reset the TouchScreen address go to its UTILTY
/ Network / Network Setuppage and touch the
Reset Network Settingsbutton. Touch Apply to
reboot the system.
iLive xDR-16 Getting Started Guide 7 AP8331 iss.2
Type in
192.168.1.20/Setup.html
to open this page
To change the iLive Network Settings
Go to the UTILTY / Network / Network Setup
page. To access the MixRack settings make sure
the drop down menu at bottom right of the screen
displays MASTER. Make the changes to the
settings. Touch Apply to accept and reboot the
system.
To change the xDR Network Settings
With the xDR connected to the MixRack you can
use the Network Setup screen as above but select
xDR 1 or xDR 2 from the drop down menu.
If you are connecting two new xDR-16 expanders
then they are likely to both have the same
192.168.1.20 default address. In this case connect
one, change its address to 192.168.1.21, then
connect the second.
Alternatively, power up the xDR while it is not
connected to the MixRack, connect your laptop
LAN (wired) port to the xDR NETWORK port and
use your browser to find it. Make sure the LAN port
is set for compatible static address, for example
192.168.1.10 with subnet mask 255.255.255.0.
Adjust and Update the settings.
Note - The easiest way to work
with the iLive and xDR system is
to use the default network
settings. A single expander iLive
system with default IP addresses
will automatically connect. We
recommend you use the default
settings wherever possible.
Step by step instructions are
provided later in this guide for
adding the xDR-16 expander in
various iLive applications.
To change the xDR Unit Name
The default name is xDR Expander. This can be
changed if required.
Note - If you are adding two xDR expanders then
change the name of one or both so that they can be
uniquely identified on the network.
Note - The xDR expander settings are stored in the
iDR MixRack it connects to, not the expander itself.
They relate to which ACE port you plug into, Link 1
or Link 2. For this reason make sure you plug each
expander into the correct ACE port.
Use the TouchScreen UTILTY / Network / Network
Setup page. Select the xDR from the drop down
menu at bottom right of the screen. Touch Apply to
accept and reboot the system.
In most places within the iLive system the xDR
expander is referred to as ‘xDR 1’ or ‘xDR 2’. This
depends on which of the two ACE ports, Link 1 or
Link 2 the xDR is plugged into.
The NETWORK ports
The xDR-16 features a built-in network switch with
two ports. This lets you plug in your laptop or wifi
router / access point at the xDR location if that is
more convenient.
You can also transport third party non-iLive network
traffic between the xDR and MixRack using ACE as
a network tunnel.
iLive xDR-16 Getting Started Guide 8 AP8331 iss.2
Adding the xDR-16 expander
An xDR-16 is connected
to ACE Link 1
Link 2 is available but
no expander fitted
Auto detection
When connected for the first time, the xDR-16 looks
for a MixRack with the default 192.168.1.1 address.
It will connect automatically if it finds it.
To check expander status go to the TouchScreen
UTILTY / Network / Expander Setuppage.
Manually add the expanders
If the MixRack IP address is not set to its default
192.168.1.1 then you will need to add the xDR
expander manually using the TouchScreen UTILTY
/ Network / Expander Setup page. This needs
only to be done the first time the xDR is connected
to the iLive system.
Touch the Add Expander button.
Note - If you are adding two xDR expanders then
make sure you have changed the name and IP
address of one or both so that they can be uniquely
identified on the network.
The list displays the available xDR expanders.
Highlight the one you want to add.
Touch Apply to inspect the expander.
The Inspection window displays information about
the expander.
Type Shows which ACE port it is connected to,
Unit name The network name of the expander,
Version The firmware version of the xDR-16,
Master The IP address of the MixRack it
currently points to (last MixRack connected).
To add the expander touch the Apply button.
iLive xDR-16 Getting Started Guide 9 AP8331 iss.2
Adding 1 expander to a single rack system
A
x
A
A
g
This example shows one xDR-16 expander connected to an iDR-16 MixRack to increase the number of
physical mic/line inputs to 32 and XLR outputs to 16. The xDR can connect to any of the 6 MixRack
models available.
DR-16 Expander
MixRack
Surface
CE
Network Brid
Port B Network or recording option
CE
Port B
ACE option card
CE Link 1
e
Note1 -
Redundant Link must be OFF for MixRack Port B
(use the second or third option). This is set in the
MIXRACK SETUP / Mixer Pref screen.
Note 2 -
The xDR expander and iLive system must have
compatible IP addresses.
The xDR looks for a MixRack with default address
192.168.1.1 and connects automatically when it
finds it. If the MixRack has a different address you
will need to add the xDR manually.
If the IP addresses have been changed or your
system fails to connect you may need to reset the
network settings. More information on network
settings is described elsewhere in this guide.
Note 3 -Firmware versions
Must be the same for the xDR and the MixRack.
Check the Allen & Heath web site for the latest
version. The xDR firmware can be updated using
the iLive system or a laptop running Editor.
MixRack Port B ACE Mode
Compatible IP addresses
Step 1 Install the ACE option card into the MixRack
Port B slot following the instructions provided with the
card.
Step 2 (Optional) Install any option card you require
into the xDR-16 Port B slot.
Step 3 Bridge the MixRack network over ACE by
connecting one of its NETWORK ports to the ACE card
BRIDGE socket using the CAT5 jumper cable provided
with the card.
Step 4 Connect the xDR to the MixRack using a
suitable CAT5 cable between the xDR ACE port and
MixRack Port B ACE Link 1 socket.
Step 6 Power up the system. The xDR will connect
automatically if the MixRack IP address is set to its
default 192.168.1.1. If not, the xDR will need to be
manually added using the UTILITY / Network /
Expander Setup screen.
Step 7 Check expander status using the UTILITY /
Network / Expander Setup screen. Also check that the
firmware versions are the same.
Step 8Patch the xDR inputs and outputs. This is
described elsewhere in this guide.
iLive xDR-16 Getting Started Guide 10 AP8331 iss.2
Adding 2 expanders to a single rack system
A
A
x
A
g
A
This example shows two xDR-16 expanders connected to an iDR-16 MixRack to increase the number of
physical mic/line inputs to 48 and XLR outputs to 24.
xDR-16 Expander 1
Surface
Port B network option
CE
DR-16 Expander 2
MixRack
Network Brid
Second Port B option
CE
Port B
ACE option card
CE Link 2
CE Link 1
e
Note1 -
Choose the third Mode (Redundancy Off – 1-32
Lnk1, 33-64 Lnk2) . This is set in the MIXRACK
SETUP / Mixer Pref screen.
Note 2 -Compatible IP addresses
The xDR expanders and iLive system must have
compatible IP addresses.
The xDR looks for a MixRack with default address
192.168.1.1 and connects automatically when it
finds it. If the MixRack has a different address you
will need to add the xDR manually.
If the IP addresses have been changed or your
system fails to connect you may need to reset the
network settings. More information on network
settings is described elsewhere in this guide.
Note 3 -
Unless the IP address of one has already been
changed, both xDR expanders will have the same
default address of 192.168.1.20.
the address of one must be changed before the
second is added to the system.
Note 4 -Firmware versions
Must be the same for the xDR and the MixRack.
Check the Allen & Heath web site for the latest
version. The xDR firmware can be updated using
the iLive system or a laptop running Editor.
MixRack Port B ACE Mode
Different address for each xDR
For this reason
Step 1 Install the ACE option card into the MixRack
Port B slot following the instructions provided.
Step 2 (Optional) Install any option cards you require
into the xDR-16 Port B slots.
Step 3 Bridge the MixRack network over ACE by
connecting one of its NETWORK ports to the ACE card
BRIDGE socket using the CAT5 jumper cable provided
with the card.
Step 4 Connect the first xDR to the MixRack by
plugging a suitable CAT5 cable between the xDR ACE
port and MixRack Port B ACE Link 1 socket.
Step 5 Power up the system with the one xDR. The
xDR will connect automatically if the MixRack IP address
is set to its default 192.168.1.1. If not, add the xDR
manually using the UTILITY / Network / Expander
Setup screen.
Step 6 Change the IP address of this xDR from
192.168.1.20 to 192.168.1.21 (and also change the Unit
name if you add the xDR manually) using the UTILITY /
Network / Network Settings screen so that it does not
conflict with the address of the second xDR. Touch
Apply to reboot the system.
Step 7 Add the second xDR by plugging a CAT5 cable
from its ACE port to the MixRack Port B ACE Link 2
socket. The xDR will connect automatically or need to be
added manually as described in Step 5 above.
Step 7 Check expander status using the UTILITY /
Network / Expander Setup screen. Also check that the
firmware versions are the same.
Step 8Patch the xDR inputs and outputs. This is
described elsewhere in this guide.
iLive xDR-16 Getting Started Guide 11 AP8331 iss.2
Adding an expander to a linked FOH/Monitor system
A
ACEx
g
A
A
You can add one xDR-16 expander to a linked iLive system using digital mic splitter. This example shows
an iDR-32 expanded with an xDR-16 for stage monitors, and an iDR-16 for FOH getting the 48 channels
via an ACE digital mic split.
Monitor Surface
Monitor MixRack
Port B
ACE option card
DR-16 Expander
Second Port B option
Network Brid
FOH MixRack
Note1 -
Choose the third Mode (Redundancy Off – 1-32
Lnk1, 33-64 Lnk2) . This is set in the MIXRACK
SETUP / Mixer Pref screen.
Note 2 -
The xDR expanders and iLive system must have
compatible IP addresses.
The xDR looks for a MixRack with default address
192.168.1.1 and connects automatically when it
finds it. If the MixRack has a different address you
will need to add the xDR manually.
If the IP addresses have been changed or your
system fails to connect you may need to reset the
network settings. More information on network
settings is described elsewhere in this guide.
Note 3 -
Must be the same for the xDR and the MixRack.
Check the Allen & Heath web site for the latest
version. The xDR firmware can be updated using
the Surface or a laptop running Editor.
MixRack Port B ACE Mode
Compatible IP addresses
Firmware versions
e
CE Link 1 = digital mic split
CE Link 2 = Expander
FOH Surface
CE
Step 1 Set up dual system with ACE mic split Port B
of the master and slave MixRacks must have the ACE
card options fitted. Use ACE Link 1 for the digital split.
Step 2 (Optional) Install any option card you require
into the xDR-16 Port B slot.
Step 3 Bridge the master MixRack network over ACE
by connecting one of its NETWORK ports to the ACE
card BRIDGE socket using the CAT5 jumper cable
provided with the card.
Step 4 Connect the xDR to the master MixRack by
plugging a suitable CAT5 cable between the xDR ACE
port and MixRack Port B ACE Link 2 socket.
Step 5 Power up the system. The xDR will connect
automatically if the MixRack IP address is set to its
default 192.168.1.1. If not, add the xDR manually using
the UTILITY / Network / Expander Setup screen.
Step 6 Check expander status using the UTILITY /
Network / Expander Setup screen. Also check that the
firmware versions are the same for all racks.
Step 7Patch the xDR inputs and outputs. This is
described elsewhere in this guide.
iLive xDR-16 Getting Started Guide 12 AP8331 iss.2
Patching xDR signals
Patching single inputs
For each channel press the strip SELkey, open the
PREAMP screen and access the Source drop
down menu.
Select xDR 1 or xDR 2as the source and then
scroll the Slot and Socket to find the one you want
to assign. Touch Apply to assign the source.
To assign the source from an option card fitted to
the xDR Port B select xDR 1 Port B from the drop
down menu.
Patching a range of inputs
Go to the MIXRACK SETUP / Mixer Pref / Quick
Input Source Selectscreen.
Select the range of input channels you wish to
assign.
Select Remote (Port B) and the Start and End
range from the xDR you wish to assign. For
example:
X1-A5 = Expander 1 Slot A Socket 5
X1-12 = Expander 1 Port B input 12
Each expander provides 16 XLR mic preamps and
allows assignment from its Port B channels.
xDR signals transported over ACE
Note - All inputs and outputs associated with both
xDR expanders and their Port B options are
transported to/from the MixRack via the ACE
connection. They share the 64 channels in each
direction.
Patching the xDR outputs
Go to the MIXRACK SETUP / Mixer Pref /
Expandersscreen to select which range of 8 of the
64 ACE sends are to feed the XLR sockets.
This choice depends on how you want to use the
xDR Port B option if you have a card fitted. For
example, the MMO (Mini Multi Out) card has a fixed
map for its ADAT, iDR (HearBus) and Aviom
outputs. You may want the XLR outputs mapped
from other ACE channels to avoid clashing with the
xDR Port B outputs you want to use.
To patch signals to the xDR go to the OUTPUTS /
Port B ACE screen. Scroll the Channel number
until the xDR XLR or Port B channel is highlighted.
Assign from the Select Output Source drop down
menu in the usual way.
The AES digital outputs, if fitted, are shown as XLR
sockets and patched in the usual way.
iLive xDR-16 Getting Started Guide 13 AP8331 iss.2
Map signals to Port B ACE using
the OUTPUTS screen.
Master MixRack
Choose which block of 8 ACE
channels feeds the xDR 1 XLR
outputs using the MIXRACK
SETUP / Mixer Pref /
Expanders screen.
ACE 1-64 = Map to XLR out G1-8 in block of 8
ACE 1-64 = xDR Port B out 1-64
ACE 1-16 = From Mic Preamp A1 – B8
ACE 17-64 = xDR Port B in 1-48 (One xDR expander – Mode 2)
ACE 17-32 = xDR Port B in 1-16 (Two xDR expanders – Mode 3)
Choose which block of 8 ACE
channels feeds the xDR 2 XLR
outputs using the MIXRACK
SETUP / Mixer Pref /
Expanders screen.
ACE 1-64 = Map to XLR out G1-8 in block of 8
ACE 1-64 = xDR Port B out 1-64
ACE 33-48 = Mic Preamp A1 – B8
ACE 49-64 = xDR Port B in 1-16 (Two xDR expanders Mode 3)
iLive xDR-16 Getting Started Guide 14 AP8331 iss.2
xDR weights and dimensions
Expander rack
xDR-16 WEIGHT = 7kg / 15.4lbs
482mm / 19"
DEPTH
300mm / 11.8"
3U
132mm / 5.2"
xDR-16
iLive xDR-16 Getting Started Guide 15 AP8331 iss.2
Limited One Year Manufacturer’s Warranty
This product is warranted to be free from defects in materials or workmanship for period of
one year from the date of purchase by the original owner.
To ensure a high level of performance and reliability for which this equipment has been
designed and manufactured, read this User Guide before operating.
In the event of a failure, notify and return the defective unit to the place of purchase.
If this is not possible then please contact the authorised ALLEN & HEATH distributor or
agent in your country as soon as possible for repair under warranty subject to the following
conditions.
Conditions Of Warranty
The equipment has been installed and operated in accordance with the instructions in this
User Guide.
The equipment has not been subject to misuse either intended or accidental, neglect, or
alteration other than as described in the User Guide or Service Manual, or approved by
ALLEN & HEATH.
Any necessary adjustment, alteration or repair has been carried out by an authorised
ALLEN & HEATH distributor or agent.
This warranty does not cover fader wear and tear.
The defective unit is to be returned carriage prepaid to the place of purchase, an
authorised ALLEN & HEATH distributor or agent with proof of purchase. Please discuss
this with the distributor or the agent before shipping.
If the unit is to be repaired in a different country to that of its purchase the repair may take
longer than normal, whilst the warranty is confirmed and parts are sourced.
Units returned should be packed to avoid transit damage.
In certain territories the terms may vary. Check with your ALLEN & HEATH distributor or
agent for any additional warranty which may apply.
If further assistance is required please contact Allen & Heath Ltd.
iLive xDR-16 Getting Started Guide16 AP8331 iss.2
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