Allen-Bradley 1732E-IB16M12R, 1732E-OB16M12R, 1732E-16CFGM12R, 1732E-IB16M12DR, 1732E-OB16M12DR Installation Instructions Manual

Installation Instructions

ArmorBlock 2-Port EtherNet/IP Module

Catalog Numbers 1732E-IB16M12R, 1732E-OB16M12R,
1732E-IB16M12DR, 1732E-OB16M12DR, 1732E-16CFGM12R,
1732E-IB16M12SOEDR, 1732E-8X8M12DR

Table of Contents

Topic Page

Important User Information 2

Environment and Enclosure 3

Preventing Electrostatic Discharge 3

Overview 4

Catalog Number Explanation 6

Install the Module 6

Set the Network Address 6

Mount the Module 7

Product Dimensions 8

Connect the I/O, Network and Auxiliary Cables to the Module 9

Configure the Module 12

Interpret LED Indicators 13

Specifications 15

2 ArmorBlock 2-Port EtherNet/IP Module

Publication 1732E-IN004C-EN-E - May 2012

Important User Information

Solid-state equipment has operational characteristics differing from those of electromechanical
equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls
(Publication SGI-1.1

available from your local Rockwell Automation sales office or online at

http://www.rockwellautomation.com/literature/

) describes some important differences between
solid-state equipment and hard-wired electromechanical devices. Because of this difference, and also
because of the wide variety of uses for solid-state equipment, all persons responsible for applying this
equipment must satisfy themselves that each intended application of this equipment is acceptable.

In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages
resulting from the use or application of this equipment.

The examples and diagrams in this manual are included solely for illustrative purposes. Because of the
many variables and requirements associated with any particular installation, Rockwell Automation, Inc.
cannot assume responsibility or liability for actual use based on the examples and diagrams.

No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits,
equipment, or software described in this manual.

Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.

Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

WARNING: Identifies information about practices or circumstances that can cause an
explosion in a hazardous environment, which may lead to personal injury or death,
property damage, or economic loss.

ATTENTION: Identifies information about practices or circumstances that can lead to
personal injury or death, property damage, or economic loss. Attentions help you
identify a hazard, avoid a hazard and recognize the consequences.

SHOCK HAZARD: Labels may be on or inside the equipment (for example, drive or
motor) to alert people that dangerous voltage may be present.

BURN HAZARD: Labels may be on or inside the equipment (for example, drive or
motor) to alert people that surfaces may reach dangerous temperatures.

IMPORTANT Identifies information that is critical for successful application and understanding of the

product.

ArmorBlock 2-Port EtherNet/IP Module 3

Publication 1732E-IN004C-EN-E - May 2012

Environment and Enclosure

Preventing Electrostatic Discharge

ATTENTION: This equipment is intended for use in a Pollution Degree 2

industrial environment, in overvoltage Category II applications (as defined in
IEC 60664-1), at altitudes up to 2000 m (6562 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according
to IEC/CISPR 11. Without appropriate precautions, there may be difficulties
with electromagnetic compatibility in residential and other environments due to
conducted and radiated disturbances.

This equipment is supplied as open-type equipment. It must be mounted within
an enclosure that is suitably designed for those specific environmental
conditions that will be present and appropriately designed to prevent personal
injury resulting from accessibility to live parts. The enclosure must have
suitable flame-retardant properties to prevent or minimize the spread of flame,
complying with a flame spread rating of 5VA, V2, V1, V0 (or equivalent) if
nonmetallic. The interior of the enclosure must be accessible only by the use of
a tool. Subsequent sections of this publication may contain additional
information regarding specific enclosure type ratings that are required to
comply with certain product safety certifications.
In addition to this publication, see:

• Industrial Automation Wiring and Grounding Guidelines, Rockwell
Automation publication 1770-4.1

, for additional installation requirements.

• NEMA Standard 250 and IEC 60529, as applicable, for explanations of the
degrees of protection provided by different types of enclosure.

ATTENTION: This equipment is sensitive to electrostatic discharge, which can
cause internal damage and affect normal operation. Follow these guidelines
when you handle this equipment:

• Touch a grounded object to discharge potential static.

• Wear an approved grounding wriststrap.

• Do not touch connectors or pins on component boards.

• Do not touch circuit components inside the equipment.

• Use a static-safe workstation, if available.

• Store the equipment in appropriate static-safe packaging when not in use.

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Additional Resources

If you would like a manual, you can:

• download a free electronic version from the internet:

http://www.rockwellautomation.com/literature/

• purchase a printed manual by contacting your local Allen-Bradley distributor or
Rockwell Automation representative

Overview

The EtherNet/IP ArmorBlock is a 24V DC I/O module that communicates via
EtherNet/IP. The sealed IP65, IP67 and IP69K housing of these modules requires no
enclosure. Note that environmental requirements other than IP65, IP67 and IP69K may
require an additional appropriate enclosure. I/O connectors are sealed M12 style.

EtherNet/IP networks use advanced network technology, for example,
producer/consumer communication, to increase network functionality and throughput.

Resource Description

Pinout Guide for 1732 ArmorBlock 2 Port
Ethernet Block, publication 1732E-WD001

Detailed description of how to wire your module.

1732E EtherNet/IP ArmorBlock supporting
Sequence of Events,
publication 1732E-UM002

Detailed description of how to install, configure and use
your 1732E-IB16M12SOEDR module.

Integrated Architecture and CIP Sync
Configuration, publication IA-AT003

Detailed explanation on how to set up and use
ArmorBlock modules in a CIP Sync application.

Industrial Automation Wiring and Grounding
Guidelines, publication 1770-4.1

More information on proper wiring and grounding
techniques.

ArmorBlock 2-Port EtherNet/IP Module 5

Publication 1732E-IN004C-EN-E - May 2012

Module Identification

(1) Protective Earth is provided for the grounding of field devices and i s internally connected to each Pin 5 of the M12 I/O

connectors. See I/O Connectors on page 9.

(2) Functional Earth grounds the I/O block’s EtherNet/IP communication circuitry w hich is designed to mitigate the effect of

noise on the network. See EtherNet/IP Co nnector on page 10.

44945

LINK 1 LINK 2

Status LEDs

Auxiliary power

Functional Earth

(1)

Node address
switches

Protective Earth

(2)

EtherNet/IP D-Code

M12 connector

EtherNet/IP D-Code
M12 connector

M12 I/O connectors

M12 I/O connectors

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Catalog Number Explanation

Refer to the table for a description of the module catalog numbers.

Install the Module

To install the module:

• Set the network address

•Mount the module

• Connect the I/O, Network and Auxiliary cables to the module.

Set the Network Address

The I/O block ships with the rotary switches set to 999 and DHCP enabled.

To change the network address, you can do one of the following:

• adjust the switch on the front of the module.

• use a Dynamic Host Configuration Protocol (DHCP) server, such as Rockwell
Automation BootP/DHCP.

• retrieve the IP address from nonvolatile memory.

The I/O block reads the switches first to determine if the switches are set to a valid
number. To set the network address:

1. Rotate the three (3) switches on the front of the module using a small
blade screwdriver.

Catalog Number Description Network

Connector

Auxiliary
Power

1732E-IB16M12R 16 Channel 24V DC Digital Input Dual-Port

EtherNet Module

Dual D-code
M12

Single
4-pin mini

1732E-OB16M12R 16 Channel 24V DC Digital Output Dual-Port

EtherNet Module

1732E-16CFGM12R 16 Channel 24V DC Configurable Digital I/O

Dual-Port EtherNet Module

1732E-IB16M12DR Diagnostic 16 Channel 24V DC Digital Input

Dual-Port EtherNet Module

732E-OB16M12DR Diagnostic 16 Channel 24V DC Digital Output

Dual-Port EtherNet Module

1732E-8X8M12DR Diagnostic 8-Input/8-Output 24V DC Digital I/O

Dual-Port EtherNet Module

1732E-IB16M12SOEDR Diagnostic Sequence of Events 16 Channel 24V

DC Digital Input Dual-Port EtherNet Module

ArmorBlock 2-Port EtherNet/IP Module 7

Publication 1732E-IN004C-EN-E - May 2012

2. Line up the small notch on the switch with the number setting you wish to use.
Valid settings range from 001…254.

3. Cycle power.

Set Network Address

When the switches are set to a valid number, the I/O block’s IP address is 192.168.1.xxx
(where xxx represents the number set on the switches). The I/O block’s subnet mask is

255.255.255.0 and the gateway address is set to 0.0.0.0. When the I/O block uses the
network address set on the switches, the I/O block does not have a host name assigned to it
or use any Domain Name Ser ver.

If the switches are set to an invalid number (for example, 000 or a value greater than 254
excluding 888), the I/O block checks to see if DHCP is enabled. If DHCP is enabled, the
I/O block asks for an address from a DHCP server. The DHCP server also assigns other
Transport Control Protocol (TCP) parameters.

If DHCP is not enabled, the I/O block uses the IP address (along with other TCP
configurable parameters) stored in nonvolatile memory.

Mount the Module

Two sets of mounting holes are used to mount the module directly to a panel or machine.
Mounting holes accommodate #8 (M4) pan head screws. The torque specification is

1.13 Nm (10 in-lb).

Example shows default
node address set at 163.

44233

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Publication 1732E-IN004C-EN-E - May 2012

Product Dimensions

Refer to the mounting dimensions illustration to help you mount the module.

Module Dimensions

Mount the Module in High Vibration Areas

If you mount the module in an area that is subject to shock or vibration, we recommend
you use a flat and a lock washer to mount the module. Mount the flat and the lock washer
as shown in the mounting illustration. Torque the mounting screws to 1.13 Nm (10 in-lb).

LINK 1 LINK 2

44946

43.25 mm
(1.70 in.)

26.5 mm
(1.04 in.)

65 mm
(2.56 in.)

179 mm
(7.05 in.)

169 mm
(6.65 in.)

Front view

Side view

ArmorBlock 2-Port EtherNet/IP Module 9

Publication 1732E-IN004C-EN-E - May 2012

High Vibration Area Mounting

Connect the I/O, Network and Auxiliary Cables to the Module

The ArmorBlock EtherNet/IP family has 5-pin micro-style connectors. We provide caps
to cover the unused connectors on your module. Connect the quick-disconnect cord sets
you selected for your module to the appropriate ports.

I/O Connectors

Refer to the pinout diagrams for the I/O connectors

Micro-style 5-Pin Input Female Connector

Micro-style 5-Pin Output Female Connector

44766

Lock washer

Flat washer

1 2

4

5

3

44807

(View into connector)
Pin 1 Sensor source voltage
Pin 2 Input B
Pin 3 Return
Pin 4 Input A
Pin 5 PE

1 2

4

5

3

(View into connector)
Pin 1 Not used
Pin 2 Output B
Pin 3 Return
Pin 4 Output A
Pin 5 PE

44807

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Self-configuring Connector

I/O Self-configure Circuitry

EtherNet/IP Connector

D-Code Micro Network Female Connector

ATTENTION: Make sure all connectors and caps are securely tightened to

properly seal the connections against leaks and maintain IP enclosure and
NEMA type requirements.

1 2

4

5

3

(View into connector)
Pin 1 Sensor source voltage
Pin 2 Input or output B
Pin 3 Return
Pin 4 Input or output A
Pin 5 PE

44807

Output scan list

Turn output on

Output
circuit

Sensor or
actuator

Connector pin

Input is on
(or output is on)

Input
circuit

43601

Input scan list

From PLC

To P LC

4

2

31

5

(View into connector)
Pin 1 M12_Tx+
Pin 2 M12_Rx+
Pin 3 M12_Tx­Pin 4 M12_Rx­Pin 5 Connector shell shield FE

44808

ArmorBlock 2-Port EtherNet/IP Module 11

Publication 1732E-IN004C-EN-E - May 2012

The 1732E-16CFGM12R self-configuring module contains both input and output
functionality.

• If an I/O point is to be an output, dedicate that point as an output with a wired
load and energize it through a control program.

• Energized outputs show an associated active input that can be used as a feedback
mechanism to make certain that the output is on.

• If an I/O point is to be an input, wire the input device as normal and leave the
associated output de-energized at all times.

Auxiliary Power Connector

Attach the mini-style 4-pin connector to the mini-style 4-pin receptacle as shown below.

Mini-style 4-Pin Input Male Receptacle

Auxiliary Power is based on a 4-pin connector system and is used to provide 24V DC
power to I/O modules and other devices. Running separate power to these devices is most
typically used for I/O devices with output connections to prevent power supply
interruption due to switching of outputs. However, some devices require separate auxiliary
power to power them regardless of the presence of outputs.

IMPORTANT

Use the 1585D–M4DC–H: Polyamide small body unshielded or the
1585D–M4DC–SH: Zinc die-cast large body shielded mating connectors for
the D-Code M12 female network connector.

IMPORTANT

Use two twisted pair CAT5E UTP or STP cables.

D-Code

M12 Pin

Wire color Signal 8-way modular

RJ45 pin

1 White-Orange TX+ 1
2 White-Green RX+ 3
3 Orange TX- 2
4 Green RX- 6

4 2

3 1

44809

(View into receptacle)
Pin 1 Output power+
Pin 2 Sensor/MDL power+
Pin 3 Sensor/MDL power­Pin 4 Output power-

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Publication 1732E-IN004C-EN-E - May 2012

Depending on the devices used, it may be possible to provide power through only one pair
of the four available pins, and in this case the other available pair may be used for single
channel E-stop through the use of special E-stop drop or power T-ports and shorting
plugs. Allen-Bradley E-stop T-ports and shorting plugs are red in color for
easy identification.

Configure the Module

Refer to the illustration for configuration operations.

Configure Operations

ATTENTION: To comply with the CE Low Voltage Directive (LVD), this

equipment and all connected I/O must be powered from a source compliant
with the following:
Safety Extra Low Voltage (SELV) or Protected Extra Low Voltage (PELV).

ATTENTION: If any I/O device connected to this equipment requires Class 2
power to operate, this equipment and all connected I/O must be powered by a
Class 2 source.

LINK 1 LINK 2

EtherNet/IP D-Code

M12 connector

Network address
switches

Auxiliary power

44945

Eight M12 I/O

connectors

EtherNet/IP D-Code
M12 connector

ArmorBlock 2-Port EtherNet/IP Module 13

Publication 1732E-IN004C-EN-E - May 2012

Refer to On-Machine Connectivity Catalog, publication M117-CA001, for Rockwell
Automation cable and cord set offerings or use the configuration tools available at

www.rockwellautomation.com/en/e-tools/

.

Interpret LED Indicators

This module has the following indicators:

• Network, Module, and Link status indicators for EtherNet/IP

• Auxiliary Power indicator

• Individual I/O status indicators for inputs and outputs

LINK 1 LINK 2

Link

status

indicator

Module

status

indicator

I/O status

indicator

Link
status
indicator

Module
status
indicator

I/O status
indicator

Auxiliary power
indicator

44945

14 ArmorBlock 2-Port EtherNet/IP Module

Publication 1732E-IN004C-EN-E - May 2012

Indicator Status for Modules

Indicator Status Description

Module status Off No power applied to device.

Flashing red/green The module is performing POST (Power-On Self Test),

which completes within 30 s.

Green Device operating normally.

Flashing red Recoverable fault.

Red Unrecoverable fault – may require device

replacement.

Network status Off The device is not initialized or the module does not

have an IP address.

Flashing green The device has no CIP connections.

The device has an IP address, but no CIP connections
are established.

Green The device is online, has an IP address, and CIP

connections are established.

Flashing red One or more connections have timed out.

Red The module has detected that its IP address is already

in use.

Flashing red/green The module is performing a powerup self-test.

Network link status Off No link established.

Green Link established on indicated port at 100 Mbps.

Flashing green Link activity present on indicated port at 100 Mbps.

Yellow Link established on indicated port at 10 Mbps.

Flashing yellow Link activity present on indicated port at 10 Mbps.

Auxiliary status Off No auxiliary power to device or input not valid.

Green Auxiliary power applied to device.

Digital output status

(1)

(1)

Only diagnostic modules 1732E-*DR have red I/O status indicators.

Off Output not energized.

Yellow Output energized.

Red Output shorted.

Flashing red Output open load.

Digital input status

(1)

Off No valid input.

Yellow Valid input.

Red Sensor source voltage shorted.

Flashing red Sensor source open wire.

ArmorBlock 2-Port EtherNet/IP Module 15

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Specifications

1732E ArmorBlock 2-Port EtherNet Module Input – 1732E-8X8M12DR,
1732E-IB16M12R, 1732E-IB16M12DR, 1732E-IB16M12SOEDR,
1732E-16CFGM12R

Attribute Value

Number of inputs 8 – 1732E-8X8M12DR

16 – all other modules

Input type Sink, 24V DC

Voltage, off-state input, max 5V DC

Voltage, on-state input, max 30V DC

Voltage, on-state input, nom 24V DC

Voltage, on-state input, min 11V DC

Current, off-state input, max 1.5 mA @ 5V DC

Current, on-state input, max 5 mA @ 30V DC

Voltage, sensor source, max 30V DC

Voltage, sensor source, min 10V DC

Input delay time
ON to OFF

OFF to ON

0…16000 μs

Isolation voltage 50V (continuous), Basic Insulation Type, Inputs and Sensor Power

to Network.
No isolation between individual Inputs or between
Network channels.
Type tested at 707V DC for 60 s.

1732E ArmorBlock 2-Port EtherNet Module Output – 1732E-8X8M12DR,
1732E-OB16M12R, 1732E-OB16M12DR, 1732E-16CFGM12R

Attribute Value

Number of outputs 8 – 1732E-8X8M12DR

16 – all other modules

Output type Source, 24V DC

Voltage drop, on-state output, max 0.5V DC

Voltage off-peak blocking, min 30V DC

Voltage, on-state output, max 30V DC

Voltage, on-state output, min 11V DC

16 ArmorBlock 2-Port EtherNet/IP Module

Publication 1732E-IN004C-EN-E - May 2012

Voltage, on-state output, nom 24V DC

Current on-state output, max 2.0 A – 1732E-OB16M12R

0.5 A – all other modules

Current per module, max 4.0 A – 1732E-8X8M12DR

8.0 A – all other modules

Leakage current, off-state output, max 50 μA – 1732E-OB16M12R, 1732E-16CFGM12R

500 μA – all other modules

Surge current per output, min 4.8 A for 10 ms, repeatable every 2 s – 1732E-OB16M12R

1.2 A for 10 ms, repeatable every 2 s – all other modules

Pilot duty rating DC-14

Isolation voltage 50V (continuous), Basic Insulation Type, Outputs and Output

Power to Network.
No isolation between individual Outputs or between Outputs
and Output power or between Network channels.
Type tested at 707V DC for 60 s.

General Specifications

Attribute Value

Voltage, auxiliary power, max 30V DC

Voltage, auxiliary power, min 12V DC

Current, Ethernet system power, max (pins
2, 3 sensor source/module power)

0.4 A – 1732E-OB16M12R, 1732E-OB16M12DR

0.8 A – 1732E-8X8M12DR

1.2 A – 1732E-IB16M12R, 1732E-IB16M12DR,
1732E-IB16M12SOEDR,1732E-16CFGM12R

Current, auxiliary power, max per output
module (pins 2, 3 sensor source/module
power plus pins 1, 4 for output loads)

4 A – 1732E-8X8M12DR
8 A – all other modules

Current, sensor source, per input, max 50 mA

Current, sensor source, per connector, max 100 mA

Communication rate EtherNet/IP

10/100 Mbps
Full or half-duplex
100 meter per segment

1732E ArmorBlock 2-Port EtherNet Module Output – 1732E-8X8M12DR,
1732E-OB16M12R, 1732E-OB16M12DR, 1732E-16CFGM12R

Attribute Value

ArmorBlock 2-Port EtherNet/IP Module 17

Publication 1732E-IN004C-EN-E - May 2012

Isolation voltage 50V (continuous), Basic Insulation Type, Inputs and Sensor

Power to Network
No isolation between individual Inputs or between
Network channels
Type tested at 707V DC for 60 s

Status indicators Module status - red/green

Network status - red/green
Link status - green/yellow
Auxiliary power - green
I/O LED - yellow
I/O LED - yellow/red – 1732E-*DR modules only

Dimensions (HxWxD), approx. 179 x 65 x 43.25 mm

(7.05 x 2.56 x 1.70 in.)

Weight, approx. 0.34 kg (0.75 lb)

Enclosure type rating Meets IP65/66/67/69K (when marked), and NEMA 4X with

receptacle dust caps or cable termination.

Wiring category

(1)

1 – on signal ports
1 – on power ports
1 – on communications port

(1)

Use this Conductor Category information for planning conductor routing. Refer to Industrial Automation Wiring and
Grounding Guidelines, publication 1770-4.1

.

Environmental Specifications

Attribute Value

Temperature,
operating

IEC 60068-2-1 (Test Ad, Operating Cold),
IEC 60068-2-2 (Test Bd, Operating Dry Heat),
IEC 60068-2-14 (Test Nb, Operating Thermal Shock):

-20…60 °C (-4…140 °F)

Temperature,
ambient, max.

60 °C (140 °F)

Temperature, storage IEC 60068-2-1 (Test Ab, Unpackaged Non-operating Cold),

IEC 60068-2-2 (Test Bb, Unpackaged Non-operating Dry Heat),
IEC 60068-2-14 (Test Na, Unpackaged Non-operating Thermal Shock):

-40…85 °C (-40…185 °F)

Relative humidity IEC 60068-2-30 (Test Db, Unpackaged Damp Heat):

5…95% noncondensing

Vibration IEC 60068-2-6 (Test Fc, Operating):

5 g @ 10... 500 Hz

Shock, operating IEC 60068-2-27 (Test Ea, Unpackaged Shock):

30 g

General Specifications

Attribute Value

18 ArmorBlock 2-Port EtherNet/IP Module

Publication 1732E-IN004C-EN-E - May 2012

Shock, non-operating IEC 60068-2-27 (Test Ea, Unpackaged Shock):

50 g

Emissions CISPR 11

Group 1, Class A

ESD immunity IEC 61000-4-2:

6 kV contact discharges
8 kV air discharges

Radiated RF immunity IEC 61000-4-3:

10V/m with 1 kHz sine-wave 80% AM from 80…2000 MHz
10V/m with 200 Hz 50% Pulse 100% AM @ 900 Mhz
10V/m with 200 Hz 50% Pulse 100% AM @ 1890 Mhz
3V/m with 1 kHz sine-wave 80% AM from 2000…2700 MHz

EFT/B immunity IEC 61000-4-4:

±4 kV @ 5 kHz on power ports
±3 kV @ 5 kHz on signal ports
±3 kV @ 5 kHz on communications ports

Surge transient
immunity

IEC 61000-4-5:
±1 kV line-line(DM) and ±2 kV line-earth(CM) on power ports
±1 kV line-line(DM) and ±2 kV line-earth(CM) on signal ports
±2 kV line-earth(CM) on communications ports

Conducted RF
immunity

IEC 61000-4-6:
10V rms with 1 kHz sine-wave 80% AM from 150 kHz…80 MHz

Environmental Specifications

Attribute Value

ArmorBlock 2-Port EtherNet/IP Module 19

Publication 1732E-IN004C-EN-E - May 2012

Certifications

Certification (when
product is marked)

(1)

Valu e

c-UL-us UL Listed Industrial Control Equipment, certified for US and Canada.

See UL File E322657.

CE European Union 2004/108/EC EMC Directive, compliant with:

EN 61326-1; Meas./Control/Lab., Industrial Requirements
EN 61000-6-2; Industrial Immunity
EN 61000-6-4; Industrial Emissions
EN 61131-2; Programmable Controllers (Clause 8, Zone A & B)

C-Tick Australian Radiocommunications Act, compliant with:

AS/NZS CISPR 11; Industrial Emissions

EtherNet/IP ODVA conformance tested to EtherNet/IP specifications.

KC Korean Registration of Broadcasting and Communications Equipment,

compliant with:
Article 58-2 of Radio Waves Act, Clause 3

(1)

See the Product Certification link at http://www.ab.com for Declaration of Conformity, Certificates, and other
certification details.

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At

http://www.rockwellautomation.com/support/

, you can find technical manuals, a knowledge base of FAQs,
technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we
offer TechConnect support programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit http://www.rockwellautomation.com/support/

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting
your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be returned, follow
these procedures.

Documentation Feedback

Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication RA-DU002

, available at

http://www.rockwellautomation.com/literature/

.

United States or Canada 1.440.646.3434

Outside United States or
Canada

Use the Worldwide Locator

at

http://www.rockwellautomation.com/support/americas/phone_en.html

, or

contact your local Rockwell Automation representative.

United States Contact your distributor. You must provide a Customer Support case number

(call the phone number above to obtain one) to your distributor to complete
the return process.

Outside United States Please contact your local Rockwell Automation representative for the return

procedure.

Publication 1732E-IN004C-EN-E - May 2012

1732E-IN004B-EN-EOctober 2010 Copyright © 2012 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Allen-Bradley, Rockwell Automation, ArmorBlock, and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.