Allegion Schlage Utility Software User Manual
Schlage
Utility
Soware
For Android Devices, Ver. 1.0
User’s Guide
Important Information
Customer Service
U.S.A.: 877-671-7011
us.allegion.com
electronic_lock_techprodsupport@allegion.com
Copyright
©2021 Allegion
Revision
This document has been updated for Schlage Utility Soware for Android (SUS-A) Rev 1.0.
Got to www.schlage.com/support, search “AD firmware” or “CO firmware” for latest SUS-A versions.
ii • Schlage • Schlage Utility Soware for Android User's Guide
WarrantyImportant Information
Warranty
SCHLAGE LIMITED PRODUCT WARRANTY
(COMMERCIAL APPLICATIONS ONLY)
Schlage Lock Company, LLC (the “Company”) extends a warranty against defects in material and
workmanship to the original user of the products manufactured by the Company (the “Products”)
beginning from the date of purchase by the original user. Certain Products contain restrictions to this
limited warranty, additional warranties, or different warranty periods. Please see below for specific
Product warranty periods and details.
PRODUCT WARRANTY PERIOD
47282796 SUS-A KIT 1 year
What The Company Will do: Upon return of the defective Product to the Company or its authorized
distributor for inspection, free and clear of all liens and encumbrances and accompanied by the
statement of defects and proof of purchase, the company will, at its option, repair or replace the
Product (with new or remanufactured product (as applicable), or refund the purchase price.
Original User: These warranties only apply to the original end user of the Products (“Original User”).
These warranties are not transferable.
What is not Covered: The following costs, expense and damages are not covered by the provisions
of these limited warranties: (i) back charges or labor costs including, but not limited to, such costs
as the removal and reinstallation of the Product or for normal maintenance; (ii) shipping and freight
expenses required to return the Product to Schlage; (iii) failures, defects, or damage (including,
but not limited to, any security failure or loss of data) caused by any third party product, service, or
system connected or used in conjunction with the Product; (iv) loss of use of control panel or video
recorder; (v) any other incidental, consequential, indirect, special and/or punitive damages, whether
based on contract, warranty, tort (including, but not limited to, strict liability or negligence), patent
infringement, or otherwise, even if advised of the possibility of such damages; or (vi) normal wear and
tear.
The provisions of these limited warranties do not apply to Products: (i) used for purposes for which
they are not designed or intended by the Company; (ii) which have been subjected to alteration,
misuse, abuse, negligence, or accident; (iii) which have been improperly stored, installed, maintained,
repaired or operated; (iv) which are not the proper size for the application, have been used in violation
of written instructions provided by the Company, or have been installed with improper or incorrect
parts; (v) which have been subjected to improper temperature, humidity, or other environmental
conditions (i.e., corrosion); or (vi) which, based on the Company’s examination, do not disclose to the
Company satisfactory non-conformance to these warranties. Company will not warrant ANSI A156.2
Grade 1 lever Product installed in educational facilities and student housing. Additionally, these
warranties do not cover scratches, abrasions, or deterioration due to the use of paints, solvents, or
other chemicals.
Additional Terms: The Company does not authorize any person to create for it any obligation or
liability in connection with the Products. No other warranties, express or implied, are made to the
Original User with respect to the Products including, but not limited to, any implied warranty of
merchantability or fitness for a particular purpose. No agent, representative, dealer, or distributor of
Company has the authority to increase or alter the obligations under this limited warranty. No action
arising out of a claimed breach of this warranty by Company may be brought by the Original User
more than one (1) year aer the cause of action has arisen.
Claims Process: If you have a claim under this limited warranty, please contact Company’s Customer
Service for repair, replacement or refund of the original purchase price in exchange for the return of the
Product to Company. Contact Company’s Customer Service at 1-877-671-7011.
iii • Schlage • Schlage Utility Soware for Android User's Guide
Contents
ii Important Information
ii Customer Service
ii Copyright
ii Revision
iii Warranty
5 Overview
5 Supported Devices
6 SUS-A Functions by Device
7 Getting Started and Daily Operations
7 System Components and Compatibility
Requirements
8 Install/Update Schlage Utility Soware for
Android
8 Logging In
9 Connecting the Mobile Device
10 Transferring Door and Audit Files
11 Updating Firmware
12 Interface Reference
13 SUS-A Settings
13 Connection Examples
13 Audit Retrieval Mode
13 SUS Password
14 Coupling Password
14 Language
14 Import/Export Configuration Feature
14 Diagnostic Data Log Feature
49 CO-Series Locks
49 Couple mobile device to Lock
49 Program a Lock
50 Collect Audits
50 View Properties
51 Edit Properties
51 View Reader Properties
51 Edit Reader Properties
51 Update Firmware
52 Lock Properties
54 Legacy Locks
54 Program a Lock or Controller
54 Supported Legacy Locks
55 Collect Audits and Update a Lock
55 View Properties
56 Edit Properties
56 Update Firmware
57 Demo mode
58 Troubleshooting
58 General Troubleshooting
58 Error Codes
62 Enable File Transfer
63 Glossary
66 File Transfer Guide
66 Going from Pideon HHD to SUS-A Cable solution
15 AD-Series Locks and Controllers
15 Couple mobile device to Lock
16 Couple mobile device to PIM400 or PIB300
16 Couple mobile device to WRI400/CT5000
17 Program a Lock or Controller
17 Collect Audits and Update Lock
18 Device Information
18 Lock Configuration
18 Reader Configuration
19 Put PIM400 into Link Mode
19 Put PIM400 into Demo/Diagnostic Mode
19 Update Firmware
19 Diagnostic Data Log Feature
20 AD-Series Readers
22 Lock Properties
35 Controller Properties
68 Import/Export Configuration
68 About Import/Export Configuration Feature
68 Supported Locks and Accessories
68 Prerequisites
69 Create an Import/Export Configuration
69 Copy a Saved Import/Export Configuration
70 Diagnostic Data Log
70 About Diagnostic Data Log Feature
70 Prerequisites
70 Diagnostic Data Log Menu
72 Index
iv • Schlage • Schlage Utility Soware for Android User's Guide
Overview
The Schlage Utility Soware for Android is an application that runs on the Android operating system.
It is used to configure, edit and program all supported devices.
Supported Devices
Supported for version 1.0
AD-Series Locks
AD-200
AD-300
AD-301
AD-302
AD-400
AD-401
AD-402
Legacy Locks
BE367
FE210
Support planned for future versions
AD-Series Locks
AD-201
AD-250
CO-Series Locks
CO-200
CO-220
CO-250
Legacy Locks
KC2-5100
KC2-5500
KC2-9000
CM5100
CM5500
CM5200
CM5600
CM5700
CM993
CL5100
CL5500
CL5200
CL5600
CL993
AD-Series Accessories and
Legacy Controllers
PIM400
WPR400
PIB300
AD-Series Readers
AD-Series Accessories and
Legacy Controllers
CT5000 Controller
CT500 Controller
CT1000 Controller
WRI400
5 • Schlage • Schlage Utility Soware for Android User's Guide
SUS-A Functions by Device
SUS-A Functions by DeviceOverview
AD-Series Devices
AD-2002AD-250
1 2
AD-3002AD-400
CT5000
PIB300
1
PIM400
WPR400
1
WRI400
Collect Audits • • •
Edit Lock Properties • • • • • • •
Edit PIB300 properties •
Edit PIM400 properties •
Edit Door Properties • • • •
Update Firmware • • • • • • • • •
Couple mobile device to Device • • • • • • • • •
Set Date/Time • • • • • •
Demo mode •
Change Lock Class • • • •
1. AD-Series wireless device properties may also be viewed or edited through the PIM400.
2. These devices work with the FIPS201 standard. AD-200 will become AD-201, AD-300 will become AD-301, and AD400 will become AD-401 when a FMK reader is attached. If the FMK reader is attached to the WPR400, it will become
WPR401.
CO-Series Devices
CO-200
CO-220
CO-250
Collect Audits • • •
Edit Lock Properties • • •
Update Firmware • • •
Couple mobile device to Device • • •
Set Date/Time • • •
Legacy Devices
1
KC2
CM
CL
BE367
FE210
CT500/1000
CL Controller
Legacy PIM
WA1WPR21WSM1WRI
Collect Audits • • • • • • •
Edit Lock Properties • • • • • • •
Update Firmware Update • • • • • • • •
Edit Legacy PIM properties •
Edit WAPM Properties • • • • •
Demo mode •
1. Legacy wireless access point devices cannot be configured directly. They are configured through the legacy PIM.
6 • Schlage • Schlage Utility Soware for Android User's Guide
Getting Started and Daily Operations
System Components and Compatibility Requirements
The Schlage Utility Soware for Android (SUS-A) is a soware application that runs on Android
OS, version 9 or higher, with a type C connection. It is used to transfer data files between the access
control soware and locks and controllers.
USB Connector
2-PIN Connector
C-Connector
System Components
ID Description
SUS-A Cable Cable used to connect an Android device to AD- and CO-Series products. The legacy
products BE367 and FE210 are also supported.
Mobile Device The Android OS device, version 9 or higher with a type C connection, upon which the
SUS-A application has been installed.
CAUTION
• Do not hang the mobile device or the lock from the cable connection.
• Carefully plug and unplug the mobile device and USB/2-PIN device connectors to prevent
damage.
• Do not expose the cable to high heat (like the dash board of your work truck).
7 • Schlage • Schlage Utility Soware for Android User's Guide
Install/Update Schlage Utility Soware for AndroidGetting Started and Daily Operations
Install/Update Schlage Utility Soware for Android
Download Schlage Utility Soware for
Android from the Google Play Store.
Logging In
Logging in for the first time
Once the application is downloaded, you must change default password.
1 Select User Type: Manager or Operator.
1 Enter Default Password: 123456
2 You will be prompted to enter a new password and confirm the new password.
Î New password must not be a default password, subset or super set of default password.
3 You must log in again with User Type: Manager or Operator and new password.
Log in as a manager or operator
You can log in to the Schlage Utility Soware for Android (SUS-A) as either a Manager or an
Operator. The Manager role has access to all commands. The Operator role has access only to limited
commands.
Manager Operator
Lock Properties • •
Program Lock • •
Firmware Update •
Change Lock Class •
Couple mobile device to Device •
Set Date/Time •
Diagnostic Data Log • •
Door Properties • •
PIM properties • •
Demo Mode •
SUS Password • •
Coupling Password •
Language • •
Auto/Manual Update • •
List All/Pending Doors • •
8 • Schlage • Schlage Utility Soware for Android User's Guide
Connecting the Mobile DeviceGetting Started and Daily Operations
Connecting the Mobile Device
Î The mobile device must have file transfer via USB enabled to function properly. See Enable File
Transfer on page 62 for more information.
The Schlage button
will flash green while
the lock is waiting to
communicate with
the mobile device.
The Schlage button
will begin to flash red
when communication
between the lock
the mobile device is
established.
When communication
is established, the
device name will
be displayed on the
SUS-A main screen.
AD-Series and CO-Series Locks
1 Start the Schlage Utility Soware for Android (SUS-A).
2 Connect the SUS-A Cable to the mobile device. A
pop-up will appear, “Allow Schlage Utility Software to
access SUS A-CABLE?” Click OK to continue.
3 Plug the SUS-A Cable into the lock’s USB port located
in the bottom of the exterior housing.
4 Press the Schlage button twice to begin
communication.
AD-Series Controllers
1 Start the Schlage Utility Soware for Android (SUS-A).
2 Connect the SUS-A Cable to the mobile device. A pop-
up will appear, “Allow Schlage Utility Software to access
SUS A-CABLE?” Click OK to continue.
3 Plug the SUS-A Cable into the controllers’s USB port.
Communication will begin automatically.
USB Connection
Legacy CM and CL Locks
1 Start the Schlage Utility Soware for Android (SUS-A).
2 Connect the SUS-A Cable to the mobile device. A pop-
up will appear, “Allow Schlage Utility Software to access
SUS A-CABLE?” Click OK to continue.
3 Plug the SUS-A Cable into the lock’s 2-Pin connector.
4 Press the Schlage button twice to begin
communication.
When you present
the red programming
fob, if the Schlage
button lights red and
then green one time,
the cam is in the
wrong position. See
alle.co/BE367IS.
Legacy BE367 and FE210
Allow Access to SUS-A Cable
1 Start the Schlage Utility Soware for Android (SUS-A).
2 The deadbolt must be retracted if this is the first time
programming the lock.
3 Connect the SUS-A Cable to the mobile device. A pop-
up will appear, “Allow Schlage Utility Software to access
SUS A-CABLE?” Click OK to continue.
4 Present the Red programming iButton to the lock.
5 Plug the SUS-A Cable into the lock’s 2-Pin connector.
Î If the lock does not connect and begin
communication, the lock may have timed out.
Present the red programming button again.
2-PIN Connections
9 • Schlage • Schlage Utility Soware for Android User's Guide
Transferring Door and Audit FilesGetting Started and Daily Operations
Before attempting
to transfer files,
Schlage Express
must be set up and
running on a PC.
The xx in the
extension of a door
file or audit file is the
number of the door
that represents the
order in which the
door was originally
entered into Schlage
Express.
Transferring Door and Audit Files
Schlage Express is used in conjunction with SUS-A. It is the application for PC that is used to set up
users and access for a site, and then create door files for programming. Audit files are collected from
the locks and devices using SUS-A or another legacy device, prior to SUS-A.
Types of Files
File type Extension Purpose
Door files .dxx Transfers user and access information from Schlage Express to a lock or
device via SUS-A.
capindex .ndx Transfers the door names to the locks so they can be displayed for easy
reference during programming.
Audit files .axx Transfers door audits to Schlage Express from a lock or device via
SUS-A. The numbers in the extension correspond to the door file with
the same numbers. Only doors that were programmed will return an
audit file.
uplink .log Tells Schlage Express which doors have been successfully updated.
Device Template .dte Used to save device settings from one device and then copy them to
another device of the same type. Ensures each device has the same
settings applied.
Device Data Log .ddl AD-Series devices only: Captures the settings and status of the last 50
devices that the SUS has connected with. Used to check status and
settings while oine and not connected with the device..
n/a .kxx These are system files that do not need to be transferred during
updates; they can be ignored.
The mobile device
must have file transfer
via USB enabled to
function properly. See
Enable File Transfer
on page 62 for
more information.
* The SUS-A cable
cannot be used to
transfer files between
the PC and the mobile
device. A high-quality
data transfer cable
should be used.
To find the export
folder on PC,
go to Settings >
Program Settings >
Programming Tab. The
option that is checked
will show where the
files generate.
Transfer Files from the PC to the Mobile Device for Programming
1 Navigate to the Export folder (usually
C:\SchlageExpress\Export) on the PC. Copy the
door les (*.dxx) and capindex.ndx file.
2 Connect the mobile device to the computer’s
USB port using a data transfer cable*.
3 Once the mobile device drive appears on the PC,
locate the folder named Schlage Utility Software.
4 Paste the copied files to the folder on your
mobile device.
Transfer Files from the Mobile Device to the PC
aer Programming
1 Connect the mobile device to the PC’s USB port
Programming Files on PC
using a data transfer cable*.
2 Once the mobile device drive appears on the
PC, navigate to the folder named Schlage Utility
Software.
3 Copy the audit les (*.axx), uplink.log and
capindex.ndx from Schlage Utility Software.
Î There should be one audit file for each door
that was programmed.
4 Navigate to the Export folder (usually
C:\SchlageExpress\Export) on the PC. Paste the
copied files into the folder.
10 • Schlage • Schlage Utility Soware for Android User's Guide
Programming Files on Mobile Device
Updating FirmwareGetting Started and Daily Operations
Transferring Device Template Export (.DTE) and Device Data log(.DDL) Files to PC
1 Connect the mobile device to computer’s USB port using a data transfer cable*.
2 Once the mobile device drive appears on the PC, locate the folder named Schlage Utility Software.
3 Copy DTE/DDL files and paste it to a desired folder on the PC.
Updating Firmware
Firmware files can be downloaded and transferring to SUS-A using a PC, or by downloading them
directly to the SUS-A
Download Firmware Files to SUS-A Using PC
Î Choose this process or Download Firmware Files Directly to SUS-A. You do not need to do both.
1 Navigate to www.schlage.com/support.
2 Search for AD rmware.
3 Click on the latest firmware package in the list. The file will download to your PC. Note the
location.
4 Extract the .zip file and note the location.
5 Connect the mobile device to computer’s USB port using a data transfer cable*. Once the mobile
device drive appears on PC, locate the folder named Schlage Utility Software.
6 Locate the extracted file (AD.A.xxx.ffp) and move it to the mobile device folder called Schlage
Utility Software.
Download Firmware Files Directly to SUS-A
Î Choose this process or Download Firmware Files to SUS-A Using PC. You do not need to do
both.
1 Navigate to www.schlage.com/support.
2 Search for AD rmware.
3 Click on the latest firmware package in the list. The file will download to the mobile device.
4 Extract the .zip file and note the location.
5 Locate the extracted file (AD.A.xxx.ffp) and move it to the mobile device folder called Schlage
Utility Software.
11 • Schlage • Schlage Utility Soware for Android User's Guide
Interface Reference
Interface ReferenceGetting Started and Daily Operations
Main menu
Save
Action menu
Close
Back
Forward
Lock
Show
Hide
Success
Failure
Warning
No files
Sort
Export
Import
Grant access
No matches
found
Search
12 • Schlage • Schlage Utility Soware for Android User's Guide
SUS-A Settings
Connection Examples
2-pin Connection
USB Connection
Audit Retrieval Mode
When Auto Update is selected, the SUS will automatically set the date and time in the lock to which it
is connected, retrieve the audit and program the lock. When Manual Update is selected, the functions
must be independently performed by the user.
Î Manual Update is recommended when managing Legacy Locks.
1 Select .
2 Select Settings.
3 Use the toggle button next to Audit Retrieval Mode to choose Auto or Manual.
SUS Password
You must be logged in to a role to change the password for that role.
1 Select .
2 Select Settings.
3 Select SUS Password.
4 Enter the old password into the Old Password box.
5 Enter the new password into the New Password box.
Î The new password must be between four (4) and eight (8) characters long and can include
capital and lowercase characters, numbers, and symbols. It must not be a default password,
subset or super set of default password at any point of time
6 Enter the new password again into the Conrm New Password box.
7 Select the Update button.
13 • Schlage • Schlage Utility Soware for Android User's Guide
Coupling PasswordSUS-A Settings
This function is
available only when
logged into the mobile
device as a manager.
The default Coupling
Password is 123456.
Coupling Password
1 Select .
2 Select Settings.
3 Select Coupling Password.
4 Enter the old password into the Old Password box.
5 Enter the new password into the New Password box.
Î The new password must be between four (4) and eight (8) characters long and can include
capital and lowercase characters, numbers, and symbols. It must not be a default password,
subset or super set of default password at any point of time
6 Enter the new password again into the Conrm New Password box.
7 Select Update.
Language
1 Select .
2 Select Language.
3 Select the desired language.
Import/Export Configuration Feature
The Import/Export Configuration feature facilitates creation, modification and duplication of Device
Properties settings across multiple devices. In addition, the Import/Export Configuration will also
report additional device status parameters for a complete summary of the device’s health.
Locating the Import/Export Configuration Feature:
1 Select Device Options.
2 Select Lock Properties for the connected device.
3 Select the Edit or Reader tab
4 The Import/Export Configuration is at the bottom of the screen
Î For details on the Import/Export Configuration feature, see Import/Export Configuration on
page 68.
Diagnostic Data Log Feature
This new feature provides a simple method for AD-Series customers to quickly gather and save
important lock-status information in a file.
Î For details see Diagnostic Data Log on page 70.
14 • Schlage • Schlage Utility Soware for Android User's Guide
AD-Series Locks and Controllers
This function works
with AD-Series
devices only.
The mobile device will
use a default Coupling
Password (123456)
when coupling with a
device. The Coupling
Password should be
changed to provide
increased security
for your locks. See
Coupling Password
on page 14 for
more information.
If a device is not
in Coupling mode,
SUS-A will display
a device specific
message with
instructions for
placing the device into
Coupling mode.
Supported Locks
All chassis for the following models are
supported.
AD-Series Oine
AD-200
AD-Series Networked
AD-300
AD-301
AD-302
AD-400
AD-401
AD-402
Supported Controllers
PIM400 (Panel Interface Module)
WRI400 (Wireless Reader Interface)
WPR400 (Wireless Portable Reader)
PIB300 (Panel Interface Board)
CT5000 Controller
Couple mobile device to Lock
AD-Series locks can be coupled, or authenticated, with the mobile device. This provides enhanced
security by ensuring that the lock will only communicate with mobile device(s) to which it has been
coupled. Once the lock has been coupled, the Coupling Password is passed to the device from the
mobile device during programming.
Î mobile devices with the same coupling password can program the same devices. Once the mobile
device and lock are coupled, the coupling password is disabled in the lock and any mobile device
with the correct coupling password will automatically couple with the lock.
1 Connect the mobile device to the lock using the SUS-A cable.
2 Press the Schlage button twice. The lock will be displayed on the screen.
3 On the mobile device, select Device Options.
4 Remove the top inside lock cover.
5 Press and hold the Inside Push button. Then press and release the tamper switch three times.
6 Release the Inside Push button. On the lock, the Inside Push button LED will illuminate.
7 On the mobile device, select Couple mobile device to Device.
8 When Coupling is successful, a message will be displayed on the screen.
15 • Schlage • Schlage Utility Soware for Android User's Guide
Couple mobile device to PIM400 or PIB300AD-Series Locks and Controllers
This function works
with AD-Series
devices only.
The mobile device will
use a default Coupling
Password (123456)
when coupling with a
device. The Coupling
Password should be
changed to provide
increased security
for your locks. See
Coupling Password
on page 14 for
more information.
If a device is not
in Coupling mode,
SUS-A will display
a device specific
message with
instructions for
placing the device into
Coupling mode.
This function works
with AD-Series
devices only.
The mobile device will
use a default Coupling
Password (123456)
when coupling with a
device. The Coupling
Password should be
changed to provide
increased security
for your locks. See
Coupling Password
on page 14 for
more information.
If a device is not
in Coupling mode,
SUS-A will display
a device specific
message with
instructions for
placing the device into
Coupling mode.
Couple mobile device to PIM400 or PIB300
AD-Series devices can be coupled, or authenticated, with the mobile device. This provides enhanced
security by ensuring that the device will only communicate with mobile device(s) to which it has been
coupled. Once the device has been coupled, the coupling password is passed to the device from the
mobile device during programming.
Î mobile devices with the same coupling password can
program the same devices. Once the mobile device and the
device are coupled, the coupling password is disabled in
the PIM400 or PIB300 and any mobile device with the
correct coupling password will automatically couple with
the PIM400 (or PIB300).
1 Remove the PIM400 or PIB300 cover.
2 Connect the mobile device to the PIM400 or PIB300
Link 1 Button Link 2 Button
using the SUS-A cable. The PIM400 or PIB300 will be
displayed on the mobile device screen.
3 On the mobile device, select Device Options.
4 On the PIM400 or PIB300, press and hold the LINK 1
button. Then press the LINK 2 button three times.
5 On the mobile device, select Couple mobile device to
Device.
6 When Coupling is successful, a message will be displayed on the mobile device screen.
Couple mobile device to WRI400/CT5000
The WRI400/CT5000 can be coupled, or authenticated, with the mobile device. This provides
enhanced security by ensuring that the device will only communicate with mobile device(s) to which
it has been coupled. Once the device has been coupled, the programming password is passed to the
device from the mobile device during programming.
Î mobile devices with the same programming password can program the same devices. Once the
mobile device and the device are coupled, the coupling password is disabled in the WRI400/
CT5000 and any mobile device with the correct coupling password will automatically couple with
the WRI400/CT5000.
1 Remove the device cover.
2 Connect the mobile device to the device using the SUS-A
cable. The name of the device will be displayed on the
mobile device screen.
3 On the mobile device, select Device Options.
4 On the WRI400/CT5000, press and hold the Schlage
button. Then press the LINK button three times within
five (5) seconds. Then release both buttons.
5 On the mobile device, select Couple mobile device to
Device.
6 When Coupling is successful, a message will be displayed on the mobile device screen.
Link Button Schlage Button
16 • Schlage • Schlage Utility Soware for Android User's Guide
Program a Lock or ControllerAD-Series Locks and Controllers
Program a Lock or Controller
Oine Locks
1 Connect the mobile device to the lock or controller and establish communication between the
mobile device and the device.
2 Select Device Options.
3 Select Program Lock.
4 Select the door file that should be associated with the lock or controller.
Î Door files are downloaded to the mobile device when synchronized with the access control
soware.
5 Select OK.
Online Locks
Î NOTE: This function is not applicable to online locks.
Collect Audits and Update Lock
Collecting audits on
the mobile device
does not delete the
audits from a lock.
Collected audits
will be transferred
from mobile device
to your Access
Control Soware the
next time they are
synchronized.
When Auto Update is enabled, as soon as the Schlage button is pressed twice and the communication
with the Schlage Utility Soware starts, the lock will automatically:
• update lock’s date/time
• collect audits
• update access rights
When Manual Update is enabled, follow the steps below to collect audits and update the lock access
rights.
Î See Audit Retrieval Mode on page 13 for more information.
Collect Audits when Date/Time and Lock Access Rights are Up-to-Date
1 Confirm mobile device is connected to lock.
Î See Connecting the Mobile Device on page 9 for more information.
2 Double-click the displayed name of the connected lock.
3 The audit collection will begin.
Î If no previous audit exists, skip to step 7.
4 If a previous audit exists, a message will appear asking to overwrite previous audit. Click YES to
override audits and skip to step 7.
5 Click NO if you do not want to override the audit.
6 Acknowledge the message advising to synchronize the lock with system soware. Audit collection
will be stopped.
7 A progress indicator will be displayed while the audit is being collected. A message will be
displayed once the process is complete.
17 • Schlage • Schlage Utility Soware for Android User's Guide
Device InformationAD-Series Locks and Controllers
Collect Audits when Date/Time and Lock Access Rights are Not Up-to-Date
1 Confirm mobile device is connected to lock.
Î See Connecting the Mobile Device on page 9 for more information.
2 Double-click the displayed name of the connected lock.
3 When asked to update date and time of the device, click YES. A progress indicator will be
displayed while date and time is being updated.
4 A message will appear to confirm the successful update.
5 The audit collection will begin. A progress indicator will be displayed while the audit is being
collected.
6 The access rights update will begin. A progress indicator will be displayed while lock is being
updated.
7 A message will be displayed once the process is complete.
Device Information
1 Connect the mobile device to the lock or controller.
2 Select Device Settings.
3 Select Device Information for the connected device.
4 The View tab will be displayed.
Î See Lock Properties on page 22 for more information.
Lock Configuration
1 Connect the mobile device to the device.
2 Select Device Settings.
3 Select Device Conguration for the connected device.
4 Select the Lock tab.
5 Edit the properties as desired.
Î See Lock Properties on page 22 for more information.
6 Select Save to update and save the changes.
Reader Configuration
1 Connect the mobile device to the device.
2 Select Device Settings.
3 Select Device Conguration for the connected device.
4 Select the Reder tab.
5 Edit the properties as desired.
Î See Lock Properties on page 22 for more information.
6 Select Save to update and save the changes.
18 • Schlage • Schlage Utility Soware for Android User's Guide
Put PIM400 into Link ModeAD-Series Locks and Controllers
Put PIM400 into Link Mode
1 Connect the mobile device to the PIM400.
2 Select Device Options.
3 Select PIM Properties for the connected device.
4 Select the Link tab.
5 Select the door number from the drop-down box.
Î See the system administrator for the proper door number selection.
6 The PIM400 will stay in link mode for up to 30 minutes.
7 Put the lock (door) into link mode.
Î See the user guide that came with the lock for more information.
8 The PIM400 will automatically exit link mode once linking is complete.
Put PIM400 into Demo/Diagnostic Mode
1 Connect the mobile device to the PIM400 and select Device Options.
2 Select Demo mode and then select the door number from the drop-down box.
• Card Data box: shows card data from credential when card presented to reader.
• Unlock on Read: if enabled allows the door to be unlocked upon the reading of a card: the
OEM has the ability to disable this feature (grayed out).
Update Firmware
Î See Updating Firmware on page 11 for more information.
Diagnostic Data Log Feature
This new feature provides a simple method for AD-Series customers to quickly gather and save
important lock-status information in a file. See Diagnostic Data Log on page 70 for more
information.
19 • Schlage • Schlage Utility Soware for Android User's Guide
AD-Series ReadersAD-Series Locks and Controllers
AD-Series Readers
Î Note: (Multi-Tech, Multi-Tech + Keypad) and (iClass + Multi-Tech, iClass + Multi-Tech + Keypad)
and (FIPS + Multi-Tech +Keypad) and (Keypad) readers are being discontinued (1st half 2016)
and replaced by the (Multi-Tech 2, Multi-Tech + Keypad 2) and (FIPS + Multi-Tech +Keypad 2)
and (Keypad 2) readers that provide all the same functionality as the original readers
The Multi-Tech and Multi-Tech + Keypad
readers will read both proximity and
smart cards. The Proximity, Proximity +
Keypad ONLY and Smart Card, Smart
Card + Keypad ONLY readers have
been discontinued and replaced by the
MultiTech, Multi-Tech + Keypad readers
that provide all the same functionality
as the original Proximity and Smart card
readers in a single credential reader.
The MiK and SiK2 readers are both a
solution for applications using the HID
iClass smart card credential.
iCLASS® is a proprietary smart card
technology developed by HID that
operates on ISO 15693. In order to support
these requirements, iClass + Multi-Tech
+ Keypad reader were integrated to
create the (MiK) and (SiK2). (SiK2) is not
capable of reading Proximity credentials.
The FMK reader module is for applications
which require approval by the U.S. Federal
Government under HSPD-12 for FIPS
201 compliance. In order to meet these
requirements, FIPS + Multi-Technology +
Keypad reader were integrated to create
the (FMK).
Multi-Tech Multi-Tech + Keypad
iClass + Multi-Tech iClass + Multi-Tech + Keypad
FIPS + Multi-Tech + Keypad
20 • Schlage • Schlage Utility Soware for Android User's Guide
AD-Series ReadersAD-Series Locks and Controllers
MagInsert MagInsert +
Keypad
Reader Types
Reader Description Reader Type Shown in SUS-A
Mag Insert with Keypad MagInsert + Keypad
Mag Insert without Keypad MagInsert
Mag Swipe with Keypad MagSwipe + Keypad
Mag Swipe without Keypad MagSwipe
Keypad Only Keypad
Prox with Keypad Proximity + Keypad
Prox without Keypad Proximity
Smart with Keypad Smart Card + Keypad
Smart without Keypad Smart Card
FMK Reader FIPS + Multi-Tech + Keypad
MT Multi-Tech
MTK Multi-Tech + Keypad
Mi iClass + Multi-Tech
MiK iClass + Multi-Tech + Keypad
MT2 Multi-Tech 2
MTK2 Multi-Tech 2 + Keypad
FMK2 FIPS + Multi-Tech 2 + Keypad
KP2 Keypad 2
Si2 iClass + Smart Only 2
SiK2 iClass + Smart Only 2 + Keypad
MagSwipe MagSwipe +
Keypad
Keypad
21 • Schlage • Schlage Utility Soware for Android User's Guide
Lock PropertiesAD-Series Locks and Controllers
Lock Properties
• AD-200/250 (Oine Locks): pg 22
• AD-300/AD301/AD-302 (Networked Locks): pg 26
• AD-400/AD-401/AD-402 (Networked Locks): pg 30
AD-200/250 (Oine Locks)
Property Description
Lock Name The name of the Lock. Set by the door file programmed into the lock.
Date & Time Current date and time. Initialized/set by the mobile device.
General Properties
Model Model number of the device connected to the mobile device.
Max Users Number of Users supported by the lock (AD-200).
Max Void List Number of void users supported by the lock (AD-250).
Power Status Current voltage level of the AA and Coin Cell batteries. Number of AA batteries connected to the lock.
Max One Time User Number of one time use PIN codes supported by the lock (AD-250).
Main Lock
Serial Number Serial number that uniquely identifies the lock.
Manufacture Date Date the lock was manufactured.
Days Since Installed Used for warranty purposes; it marks the beginning of the lock’s functional life.
Firmware Version Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Hardware Version Current version of the printed circuit main board.
Bootloader Version Version of the current bootloader. Allows new firmware to be loaded.
Credential Reader
VIEW Tab
Serial Number Serial number that uniquely identifies the reader.
Manufacture Date Date the reader was manufactured.
Firmware Version Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Card Detection
Firmware Version
Hardware Version Current version of the printed circuit credential board.
Bootloader Version Version of the current bootloader. Allows new firmware to be loaded.
Reader Type Type of Reader installed:
Custom Key If the reader supports reporting the status of custom configuration then SUS-A displays “Custom Key:
Applicable only for MTK2, FMK2 and SIK2. Current firmware version of the card detection module.
• MagInsert
• MagInsert + Keypad
• MagSwipe
• MagSwipe + Keypad
• Keypad
• Proximity
• Proximity + Keypad
• Smart Card
.
Installed” or “Custom Key: Not Installed”
• Smart Card + Keypad
• Multi-Tech
• Multi-Tech + Keypad
• FIPS + Multi-Tech + Keypad
• iClass + Multi-Tech
• iClass + Multi-Tech +
Keypad
• Multi-Tech 2
• Multi-Tech 2 + Keypad
• FIPS + Multi-Tech 2 +
Keypad
• Keypad 2
• iClass + Smart Only 2
• iClass + Smart Only 2 +
Keypad
22 • Schlage • Schlage Utility Soware for Android User's Guide
AD-200/250 (Oine Locks)
Property Description Default
Lock Type Classroom: Unlocks when a credential is presented and then automatically locks
aer the relock delay has expired.
Oce: Unlocks when a credential is presented and then automatically locks aer the
relock delay has expired. To keep the door unlocked, push the button on the inside.
The button will momentarily illuminate green. To return the lock to the locked state,
push the button again or present a credential to the outside.
Privacy: To initiate the Privacy function, with the door closed, push the button on the
inside of the door. This prevents normal credentials from opening the door from the
outside.
• The lock will go back to its normal state when the button is pushed again or
when the door position switch indicates that the door has opened.
• When using a Mortise Deadbolt, extending the deadbolt from the inside lights
a red LED on the inside trim and initiates the Privacy function which prevents
normal credentials from opening the door from the outside. The lock can
always be opened using a Pass-Through credential or mechanical key in case
of emergency.
Apartment: The apartment function lock is normally locked and never relocks
automatically, which prevents users from being locked out.
• To unlock the door from the outside, present a credential.
• To unlock the door from the inside, push the inside button or, if using the MD
chassis, retract the deadbolt. Egress always available from inside.
• When lever is rotated and door is opened, the request-to-exit switch is used
in conjunction with the door position switch to cause the door to return to
unlocked condition.
• To lock the door from the outside, present a credential.
• To lock the door from the inside, push the inside button or, for MD chassis,
extend the deadbolt.
EDIT Tab
PIN Length
Maximum number of digits in the user PIN. Range of 3 to 6 digits. 6
(AD-200 only)
Allow Privacy Mode
Override (AD-250 only)
When enabled, allows cards to override a lock that has been placed in privacy mode.
When disabled, only cards specifically assigned to this door will have access.
Ignore Keypad If checked, key entry codes are ignored. Disabled
Record Lock/Unlock If checked and supported by the system soware, will record an audit event when the
Inside Push button is pressed.
IPB Control User can select any one IPB functionality from the options:
Normal Operation: This option is used to disable all other IPB Control configurations.
This is the default option for IPB control configurations. This configuration is available
on AD-200 and AD-250.
Disable Interior LED Status Blinking: This will disable the interior LED’s status
blinking. This configuration is available on AD-200 and AD-250.
Blink Interior Button LED when locked: The IPB will flash every 15 seconds for the
first 10 minutes; it will then flash every 30 seconds for the next 50 minutes; and it will
then flash every minute aer 1 hour. If a door actuation occurs, then the process is
restarted. This configuration is available on AD-200 and AD-250.
Blink Interior LED Rapidly when in Privacy Mode: Interior LED will flash rapidly while
privacy mode is enabled. This configuration is available on AD-200 and AD-250.
Occupancy Indicator Fast Blink: If selected, Occupancy Indicator Fast Blink is
enabled on the lock. This configuration is only available on AD-200.
Occupancy Indicator Slow Blink: If selected, Occupancy Indicator Slow Blink is
enabled on the lock. This configuration is only available on AD-200.
Oine Lockdown Mode: If selected, Oine Lockdown Mode is enabled on the lock.
This configuration is only available on AD-200.
Lock PropertiesAD-Series Locks and Controllers
Set by the
Factory
Disabled
Disabled
Normal
Operation
23 • Schlage • Schlage Utility Soware for Android User's Guide
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