Made by AllEarth Renewables in the U.S.A.
Customer Manual
Designed and Manufactured by
AllEarth Renewables, Inc.
94 Harvest Lane • Williston, VT 05495
Phone 802-872-9600
www.allearthrenewables.com
Congratulations...
... on the purchase of your AllSun Tracker. We are con dent that this
solar electric system will provide you with clean renewable electricity
and stable power prices for many years to come.
Each AllSun Tracker is covered by a 10 year manufacturer’s warranty on
all parts. In addition, we may make updates to the controller’s software
to improve the overall operation of the tracker. These free updates can
usually be installed remotely through the internet interface – requiring
no action by the system owner.
The purpose of this manual is to allow you identify the parts of your
AllSun Tracker and help you understand the tracker’s normal operation.
Your tracker has no customer serviceable parts. If you have questions
about the function of your tracker that aren't covered in this manual,
please contact your installer.
Thank you for your investment in renewable energy. Together we are
reducing our dependence on traditional energy sources, helping the
environment and strengthening the nation’s economy and electrical
grid with local solar power.
Sincerely,
The Sta of AllEarth Renewables
AllSun Tracker Customer Manual V2
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Table of Contents
• Welcome letter
• Table of Contents
• Parts of an AllSun Tracker
• AllSun Tracker Operation
• Website Customer Center
• Process for issuing a service request
• Energy Production Report
• How to read the inverter display
• Warranty Info
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AllSun Tracker Customer Manual V2
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Parts of an AllSun Tracker
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AllSun Tracker Operation
NORMAL DAILY OPERATION
- Before sunrise the Allsun Tracker will position itself to face the sun.
- Throughout the day the tracker will move every 5-15 minutes depending on the time of day and
year to follow the path of the sun.
- After sunset the tracker will tilt into the at position
- During the night the tracker will rotate back around and wait for sunrise before repeating the
process
HIGH WIND PROTECTION
If the AllSun Tracker registers a 30mph ve second gust the tracker will tilt into the at position
for four hours. If at any time during the four hour period another gust is registered the tracker will
reset the wind hold time and remain in the at position for another four hours before resuming
tracking.
SNOW REMOVAL
During the winter months the tracker will automatically switch to a tracking pattern designed to
minimize snow accumulation. After sunset, the tracker will tilt at then back into the vertical
position. It will then continue to track slowly from west, to north, before rotating 360 degrees back
towards the east. This automatic rotation is designed to evenly disperse any snow falling throughout the night. The day time operation will remain the same throughout the year.
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Website Customer Center
www.allearthrenewables.com
The AllSun website Customer Center has three primary functions:
• To provide general information and updates for tracker customers:
- Warranty Information
- UCC installation
- Customer Frequently Asked Questions
• To access the Energy Production Report
• To allow customers to make a Service Request*
* If you have questions or there is
a problem with your AllSun Tracker, please
contact your installer rst. If your tracker
was installed by AllEarth Renewables or
your question was not answered by your
installer, please use the service request
form on the AllEarth Renewables website
at www.allearthrenewables.com.
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Energy Production Report
The energy production data from your AllSun Tracker is transmitted automatically from your AllSun
Tracker to AllEarth Renewables and available for viewing at www.allearthrenewables.com.
When your AllSun Tracker is installed, your location is assigned a unique Site I.D. Number. If you enter
your site number or click on your location on the map on the AllEarth Renewables website, you can see
how much energy your AllSun Tracker is producing in real time and review your past production data.
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How to Read the Inverter Display
The inverter converts Direct Current electricity (DC) generated by the solar panels into
Alternating Current electricity (AC) used in homes. The information below relates to the
SMA Sunny Boy inverters which come with a 10-year warranty administered by your
dealer.
The Sunny Boy has an LCD display with a backlight activated by knocking twice anywhere on the case of the inverter. This backlight shuts off automatically after 2 minutes.
The display will continuously scroll through the following operation messages:
• MSG #1 – E-Today (total energy produced that day) along with current
operating mode
• MSG #2 – Nominal grid voltage and line-to-neutral voltage measurements
• MSG #3 – Actual AC power output and DC input voltage
• MSG #4 – Accumulated energy yield since installation and total operating hours
The screen may be changed manually by knocking anywhere on the inverter case. Each
knock advances the screen to the next message. There are also three fault messages:
• Disturbance
• Warning
• Error
If the inverter displays these fault messages, please contact your installer.
AllSun Tracker Warranty
-10 Year warranty on AllSun Tracker
-10 Year warranty on SMA Inverter
-(See individual warranty info for speci c modules
being used for your installation.)
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