ALFA OKIPAGE 20DX, OKIPAGE 20 User Manual

®

OKIPAGE 20 & 20DX

User’s Guide

OKIDATA

Every effort has been made to ensure that the information in this document
is complete, accurate, and up-to-date. OKIDATA assumes no responsibility
for the results of errors beyond its control. OKIDATA also cannot guarantee
that changes in software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the information
in it. Mention of software products manufactured by other companies does
not necessarily constitute endorsement by OKIDATA.

Copyright 1998 by OKIDATA. All rights reserved.
First edition January, 1998.

Written and produced by the OKIDATA Publications Department. Please
address any comments on this publication

• by mail to:

Publications Department

OKIDATA
532 Fellowship Road
Mount Laurel, New Jersey 08054

OKIDATA, OKIPAGE and Oki Smoothing Technology (OST) are registered
trademarks and OKILAN is a trademark of Oki Electric Industry Company,
Ltd. OKIDATA marque déposée de Oki Electric Industry Company, Ltd.;
marca registrada, Oki Electric Industry Company, Ltd.

Hewlett-Packard, HP, LaserJet, and PCL5e are registered trademarks of
Hewlett-Packard Company. PostScript and Adobe are trademarks of Adobe
Systems Inc. which may be registered in certain jurisdictions. IBM is a regis­tered trademark of International Business Machines Corp. Epson is a registered
trademark of Epson America, Inc. Microsoft and Windows are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries. Intellifont is a registered trademark of Compugraphic Corpora­tion. Zip Code is a registered trademark of the United States Postal Service.
ENERGY STAR is a registered trademark of the United States Environmental
Protection Agency.

Portions of software © 1994-1995 Adobe Systems Incorporated. All Rights
Reserved.

• or by email to: [e-mail]

We welcome you to visit our web site: http://www.okidata.com

ENERGY STAR

As an ENERGY STAR® Partner, OKIDA TA has
determined that this product meets the
ENERGY STAR guidelines for energy effi­ciency.

Contents

Chapter 1: Setting Up .................................1

Select a Suitable Location .................................1

Unpack...............................................................1

Your printer ...................................................1

The accessories ............................................. 1

Check the contents.............................................1

Getting to Know Your Printer ............................ 2

Front Vie w.................................................2

Rear Vie w..................................................2

Prepare the Image Drum....................................3

Install the Toner .................................................4

Load Paper.........................................................5

Paper Specifications ......................................5

Weight .......................................................5

Usable T ypes.............................................5

Finish ........................................................5

Composition..............................................5

Letterhead Stationary/Preprinted Forms...5

Paper Feed Paths ...........................................5

Load the Paper Tray ......................................6

The Paper Tray Gauge ..............................6

Storing Paper .................................................7

Select a Paper Exit Path ................................7

Top Paper Exit...........................................8

Rear Paper Exit ......................................... 8

Connect to Your Computer ................................ 9

Parallel Connection .......................................9

Attach the Parallel Cable ..........................9

IEEE 1284 Parallel Interface ....................9

Bi-Directional Parallel Mode....................9

Parallel Interface Pin Assignments .........10

Serial Connection: RS232-C .......................11

Attach the Serial Cable ...........................11

RS232-C Serial Interface ........................11

Serial Mode.............................................11

Serial Interface Pin Assignments ............11

Connect to Power.............................................12

Check the Menu: Model 20DX Only ..............12

Print the Demo Page........................................12

Install the Printer Software.............................. 12

Chapter 2: The Control Panel.................. 13

Select the Display Language ...........................13

Control Panel Lights........................................13

Paper Size Indicator.........................................13

Control Panel Button Functions ......................14

Button Function Summary ..........................14

Chapter 3: The Printer Menus................. 15

Selecting Printer Features Using Your

Software.........................................................15

Selecting Printer Features Using Your Pr inter

Driver.............................................................15

Selecting Printer Features Using the Printer

Main Menus...................................................15

Printing the Main Menus ............................15

How to Use the Main Menus ......................15

Quick Access Menus............................... 16

Using the Level-1 Menu .........................16

Level-1 Menu Settings............................17

Level-1 Menu Selections for IBM PPR III

XL & EPSON FX Emulations.............. 20

Using the Level-2 Menu .........................21

Level-2 Menu Settings............................21

The User Maintenance Menu ..........................24

Summary of Maintenance Menu

Categories: ............................................24

Maintenance Menu Settings ...................24

English–i

Chapter 4: The Front Feeder................... 27

Using the Front Feeder to Print Multiple Pieces

of Media ........................................................28

The Front Feeder: Printing Individual Pieces

(Manual Feed) ...............................................29

Manual Feed: Standard Paper .....................29

Setting up Manual Feed for Standard

Weight Paper......................................... 29

Manual Feed: Envelopes .............................30

Setting up to Print an Envelope ..............30

Manual Feed: Labels ...................................31

Setting up to Print Labels .......................31

Manual Feed: Transparencies......................32

Setting up to Print a Transparency..........32

Manual Feed: Heavy (Card) Stock..............33

Heavy (Card) Stock Specifications.........33

Setting up to Print Heavy Stock..............33

Using the Automatic Tray Switch Feature ......34

Chapter 5: Duplex Printing..................... 35

Portrait Versus Landscape ...............................35

Duplex Printing: Windows NT 3.51 ................35

Duplex Printing: Windows 3.1x ...................... 35

Duplex Printing: Windows 95 ........................36

Duplex Printing: Windows NT 4.0 ..................36

Chapter 6: Fonts....................................... 37

Available Fonts ................................................37

Printing a Sample of Resident Fonts...........37

Summary of Available Fonts .......................37

Fixed Scalable Fonts............................... 37

Proportional Scalable Fonts....................37

Bitmap Fonts...........................................38

IBM/Epson Emulation Fonts .................. 38

Selecting Fonts ................................................39

Using Bar Code Fonts ..................................... 39

Symbol Sets .....................................................39

Adobe PostScript Fonts Option .......................39

Chapter 7: Accessories............................. 41

Optional Paper Handling Accessories .............41

Multi-Purpose Feeder..................................41

Paper Expansion Tray .................................41

Duplex Feeder .............................................41

Additional Options ..........................................41

Network Card ..............................................41

Adobe PostScript Level 2 SIMM Kit..........42

Flash ROM Memory SIMMs......................42

Expanded Memory SIMMs.........................42

SIMM Configurations .....................................42

Chapter 8: Maintenance.......................... 43

General Consumables Information..................43

The T oner Cartridge: Type 7 .......................43

Toner Cartridge Life ............................... 43

The Image Drum: Type 7 ............................43

Image Drum Life ....................................43

Replacing the Toner Cartridge......................... 44

Replacing the Image Drum Cartridge .............46

Cleaning the LED Array ..................................48

Generating a Drum Cleaning Page ..................48

Chapter 9: Problem Solving.................... 49

Paper Jams .......................................................49

Paper Jam Messages....................................49

Why Paper Jams Occur ...................................50

Clearing Paper Jams ........................................50

Clearing a Paper Input Jam ......................... 50

Clearing a Paper Feed Jam.......................... 51

Clearing a Paper Exit Jam...........................52

Clearing Duplex Feeder Paper Jams................52

Clearing Duplex Feeder Input Jams............ 52

Clearing Duplex Feeder Open Jam .............52

Clearing Duplex Feeder Jam 1 & 2.............53

Clearing Duplex Feeder Jam 3.................... 54

Printer Display Messages ................................54

Print Quality Problems ....................................57

Adjusting Print Quality ...............................60

Software Problems ......................................60

Hardware Problems .........................................62

Appendix A: S ervice & Suppor t ............. 63

How to Get Service..........................................63

Your Dealer .................................................63

Customer Support Center............................ 63

Customer Service Representatives..............63

Faxable Facts...............................................63

Internet ........................................................64

Okidata Service Centers..............................64

Okidata US and Canada Service Center

Locations .............................................. 64

Purchasing Supplies ........................................64

Ways to Purchase ........................................64

Supply Order Numbers ...............................64

Toner Cartridge, “Type 7”.......................64

Image Drum, “Type 7”............................64

Appendix B: Specifications ..................... 65

General Specifications.....................................65

Typefaces .........................................................65

Paper Handling Specifications ........................65

Environmental Specifications..........................65

Electrical Specifications ..................................66

Physical Specifications....................................66

Appendix C: Installing SIMMs ................ 67

SIMM Configurations .....................................67

Installing SIMMs.............................................67

Limited Warranty...................................... 71

On-Site Repair .................................................71

Okidata Service Centers..............................72

Material Safety Data Sheet..................... 7 3

Index........................................................... 75

E–ii Contents

Important Safety Instructions

Your OKIDATA printer has been carefully designed to give you years of
safe, reliable performance. As with all electrical equipment, however, there
are a few basic precautions you should take to avoid hurting yourself or
damaging the printer:

• Read the setup and operating instructions in this handbook carefully. Be
sure to save it for future reference.

• Read and follow all warning and instruction labels on the printer itself.

• Unplug the printer before you clean it. Use only a damp cloth; do not
use liquid or aerosol cleaners.

• Place your printer on a firm, solid surface. If you put it on something
unsteady, it may fall and be damaged; if you place it on a soft surface,
such as a rug, sofa, or cushioned surface, the vents may be blocked,
causing the printer to overheat.

• To protect your printer from overheating, make sure all openings on the
printer are not blocked. Don’t put the printer on or near a heat source,
such as a radiator or heat register. If you put it in any kind of enclosure,
make sure it is well ventilated.

• Do not use your printer near water, or spill liquid of any kind into it. Be
certain that your power source matches the rating listed on the back of
the printer. If you’re not sure, check with your dealer or with your local
power company.

• Your printer has a grounded, 3-prong plug as a safety feature, and it will
only fit into a grounded outlet. If you can’t plug it in, chances are you
have an older, non-grounded outlet; contact an electrician to have the
outlet replaced. Do not use an adapter to defeat the grounding.

• The printer must be installed near a power outlet which remains easily
accessible.

• To avoid damaging the power cord, don’t put anything on it or place it
where it will be walked on. If the cord becomes damaged or frayed,
replace it immediately.

• If you’re using an extension cord or power strip with the printer, make
sure that the total of the amperes required by all the equipment on the
extension is less than the extension’s rating. The total ratings of all
equipment plugged into the outlet should not exceed 15 amperes.

• Do not poke anything into the ventilation slots on the printer; you could
get an electrical shock or cause hazardous electrical arcing.

• Aside from the routine maintenance described in this handbook, don’t try
to service the printer yourself; opening the cover may expose you to
shocks or other hazards. Don’t make any adjustments other than those
outlined in the handbook—you may cause damage requiring extensive
repair work. Appendix A, Support, Service, and Warranty Information,
explains how to get your printer serviced by qualified OKIDATA techni­cians.

• If anything happens that indicates that your printer is not working
properly or has been damaged, unplug it immediately and follow the
procedures in Appendix A for having your printer serviced. These are
some of the things to look for:

- The power cord or plug is frayed or damaged.

- Liquid has been spilled into the printer, or it has been exposed to

water.

- The printer has been dropped, or the cabinet is damaged.

- The printer doesn’t function normally when you’re following the

operating instructions.

English–iii

Warranty Enhancement Programs

• Available in the U.S. and Canada only

For more information . . .

OKI Extend™

This program offers you the
opportunity to purchase an
extension of the standard
warranty for your Okidata
printer. You can add 1 or 2 years
to the standard warranty.

OKI On-Site™

If you experience a malfunction
of your Okidata printer and the
problem can not be resolved
over the phone, this program
offers you repair of your printer
right at your place of business,
by our national service provider.

For pricing and more detailed information on these programs:

• call 1-800-OKIDATA (1-800-654-3282)
or

• visit our Web site: http://www.okidata.com

iv–English

FCC/IC/CE Statements

Federal Communications Commission
Radio Frequenc y Inter ference Statement
for 120-Volt Models

WARNING: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accor­dance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Plug the unit into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

✔ It is the responsibility of the user to obtain the required shielded cable in

order to ensure compliance of this equipment with FCC regulations.

Changes or modifications not expressly approved by OKIDATA may void
your authority to operate this device.

Industry Canada Radio Inter ference Statement
for 120-Volt Models

This OKIDATA apparatus complies with the Class B limits for radio
interference as specified in the Industry Canada Radio Interference Regula­tions.

English–v

Federal Communications Commission

European Union Council of the
Radio Frequency Interference Statement
for 230/240-Volt Models

WARNING: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.

✔ It is the responsibility of the user to obtain the required shielded cable in

order to ensure compliance of this equipment with FCC regulations.

Changes or modifications not expressly approved by OKIDATA may void
your authority to operate this device.

Industry Canada Radio Interference Statement
for 230/240-Volt Models

This OKIDATA apparatus complies with the Class A limits for radio
interference as specified in the Industry Canada Radio Interference Regula­tions.

European Communities Statements

of Electromagnetic Conformance for

230/240-Volt Models

This product complies with the requirements of the Council Directive 89/

336/EEC on the approximation of the laws of the member states relating to

electromagnetic compatibility.

This product is in conformity with Directive 73/23/EEC on the harmoniza-

tion of the laws of Member States relating to electrical equipment designed

for use within certain voltage limits.

E–vi FCC/IC/CE

Chapter 1: Setting Up

This chapter explains how to unpack and install your printer.

Selec t a Suitable Loc ation

Before unpacking your printer, select a suitable location for it which meets
the following criteria:

• A firm, level surface, such as a table or desktop

• Clearance to open the cover, the paper tray, and the rear paper exit
extender

• Air circulation around the printer to prevent overheating (recommended
minimum of 4" in all directions)

• A nearby power source

• Room temperature of 50° to 90°F (10° to 32°C)

• Relative humidity of 20-80%

• No direct sunlight

Unpack

Your printer

1. Unpack the printer and place it on the surface you’ve selected.

2. Remove the printer from the plastic bag.

3. Lift up the corner of the protective film and peel it off the control panel.

The accessories

As you unpack the accessories, please save the packing material in the ev ent
you need to repack the printer for shipping.

Important! Be sure to store the black light-shield bag near the printer to

protect the image drum in case you need to take it out of
the printer for more than a minute or so. This bag is also
used to store the image drum in case you need to ship the
printer.

Check the contents

➊ OKIPAGE 20 Printer
➋ Toner Cartridge with LED lens

cleaners

➌Power Cord
➍ Software Support CD
➎ Software Support

Diskette

➏ Light-shield bag

If you are missing
anything, contact your
dealer.

➋

➊

➌

➏

➍

You will need to purchase:

• Paper (see page 5)

• Interface cable: either bi-directional IEEE-1284 parallel cable (see page

9) or RS232-C serial cable (see page 11)

➎

English–1

Getting to Know Your Printer

Top Exit Path

Printer Cov er

Display

Control Panel

Rear Paper Exit

Power Cord Socket

IEEE 1284

Parallel Interface

Front Feeder

On/Off Switch

OPEN Button

Paper TrayPaper Gauge

Front View

E–2 Chapter 1: Setting Up

RS232-C Serial Interface

OKIPAGE 20: Removable Plate for

installing optional
Duplex Feeder

OKIPAGE 20DX: Duplex Feeder

Rear View

Prepare the Image Drum

1. Press the OPEN button.

2. Lift the cover (the cov er must be lifted completely to remove the image
drum cartridge).

Caution!Be careful not to touch the image drum’s shiny green sur-

face!

4. Remove the tape and shipping insert from the image drum and discard
them.

5. Reinstall the image drum in the printer, placing the alignment pins on
each side of the drum into the slots in the printer.

Pin

3. Lift out the image drum and remove the protective paper.

Slot

Chapter 1: Setting Up E–3

Install the Toner

1. Remove the toner cartridge from the foil package and shake it fr om side
to side a few times to distribute the toner ev enly.

4. Lower the right side of the toner cartridge, aligning the slot in the car­tridge with the ridge in the image drum.

Slot

2. Carefully peel off the tape from the bottom of the cartridge.

3. Place the left end of the toner cartridge into the toner well, inserting the
recess in the end of the toner cartridge over the tab on the image drum.

Recess

Tab

5. Push the gray lock lever toward the back of the printer until it stops.

6. Close the printer cover.

Note: If you get toner on your clothing, brush it off with a dry cloth. Wash

clothing in cold water; hot water sets toner.

E–4 Chapter 1: Setting Up

Load Paper

Paper Specifications

When you buy paper , keep in mind that page pr inters require a smooth
finish paper. For most everyday applications, paper rated for copiers and
laser printers should work well with your printer. Before buying any large
quantity of a particular paper, always test a sample first.

Paper Feed Paths

Paper can be supplied to the printer in four ways:

• From the paper tray which
holds up to 530 sheets of
20-lb. paper

Weight

• Main Tray : 16 - 28 lb.

• Optional Paper Expansion Tray: 16-28 lb.

• Front Feeder: 16 – 36 lb.

• Optional Multipurpose Feeder: 16-24 lb.

• Duplex Feeder (OKIPAGE 20DX): 16-24 lb. (option for OKIPAGE 20)

Usable Types

• Bond

• Smooth, low moisture paper rated for copier and laser printers

• Cover stock; heavy bond (36 lb. max.): Manual feed only

Finish

• Smooth, non-textured

• Copier-type paper or paper with a Sheffield rating of 100 to 250

Composition

• 100% wood pulp or low cotton content

Note: Most papers have some cotton or rag content. Avoid papers with a

high cotton or rag content.

• From the 100-sheet Front
Feeder (see Chapter 4)

• From the optional
100-sheet/50 envelope
multipurpose feeder (see
Chapter 7)

• From the optional paper
expansion tray which holds
up to 530 sheets of 20-lb.
paper (see Chapter 7)

Letterhead Stationery/Preprinted Forms

• Ink must withstand 392°F (200°C) for 0.1 second.

The paper tray will accommodate 16 to 28 lb. paper within the following
size ranges:

• Width: 3.4 to 8.5 inches (86.4 to 216 mm)

• Length: 5.5 to 14 inches (140 to 355.6 mm)

Chapter 1: Setting Up E–5

Load the Paper Tray

1. Pull out the paper tray.

2. Adjust the rear and side paper guides before loading paper. This will help
to avoid paper jams.

4. Push the tray into the printer until it locks.

The Paper Tray Gauge

The paper tray gauge indicates the amount of paper left in the tray. This
eliminates having to open the tray to check how much paper remains.

3. Fan a stack of paper (up to 530 sheets of 20 lb. paper) and place it in the
tray under the tabs. Do not fill above the PAPER FULL marks.

E–6 Chapter 1: Setting Up

Storing Paper

If paper is stored improperly, print quality could be affected.

Select a Paper Exit Path

The OKIPAGE 20 has two paper paths:

• Store paper in a dark, dry place such as a closet or a cabinet

• Don’t open the package until you are ready to use it

• Always store paper lying flat or it may curl

• Store your paper in a static-free environment

• Ideally, store paper at a constant temperature of 70°F (21.1°C) with less

than 50% humidity .

• Discard the top sheet from each ream of paper before loading it into the

paper tray — it may be contaminated with glue or dust.

• Top Exit: the normal exit used for routine printing

• Rear Exit: used for special types of print media such as envelopes,

labels, transparencies, etc.

Chapter 1: Setting Up E–7

Top P aper Exit

The top paper exit is the one normally used for routine printing.

• Printed pages feed face down into the bin on top of the printer

• Bin holds 250 sheets of 20 lb. paper

• Pages stack in the correct order

• When the bin is full, STACKER FULL REMOVE THE PAPER displays
in the control panel window and printing will stop until the paper is
removed

To use the top paper exit:

1. Lift out the paper catcher and pull it toward the front of the printer until it
stops.

Rear Paper Exit

Use rear exit when printing on heavy paper, envelopes, labels, and transpar­encies.

• Printed pages feed face up into the rear tray

• Tray holds a maximum of 100 sheets of 20 lb. paper or 10 envelopes

• Pages stack in reverse order

• To avoid paper jams, remove paper when rear exit tray is full.

To use rear paper exit:

Caution! Do not extend the rear exit tray while printing: a paper jam may

occur!

1. Pull the tray down.

2. Flip up the extender.

2. Pivot out the extenders.

E–8 Chapter 1: Setting Up

Connect to Your Computer

Parallel Connection

Attach the Parallel Cable

We recommend that you use a bi-directional parallel printer cable. For best
results, purchase a cable marked “IEEE 1284-compliant.”

Important! To comply with FCC regulations, the cable must be

shielded and UL and CSA approved.

Note: OKIDATA has tested and approved the following bi-directional cable:

Part Number 70000803. See Appendix A for purchasing information.

To connect the printer to your computer:

1. Turn both your printer and computer OFF.

2. Insert the wide connector on the cable into the parallel port on your

printer. Make sure the connector is fully inserted, then snap both wire
clips into the notches on the cable connector.

IEEE 1284 Parallel Interface

Parallel cable requirements:

• Cable must be shielded with twisted pair conductors, and must be UL

and CSA approved

• Maximum length for bi-directional cable is 6 feet (1.8 meters). For
lengths greater than 6 feet, use a cable marked IEEE 1284-compliant.

• Printer connector is an IEEE 1284-B receptacle (36 pins, 0.085” center
line)

• Port supports bi-directional IEEE 1284 communications (compatibility,
nibble, and ECP modes)

Bi-Directional Parallel Mode

If you are using the Status Monitor software, which provides on-line
feedback of the printer status, BI-DIRECTION must be set to ENABLE
(default) in the Level-2 printer main menu (see Chapter 3).

The recommended cable length for bi-directional communications is 6 ft.
(1.8 meters). The standard parallel cables available at computer stores
should work fine. For extended distances, higher quality IEEE 1284-com­pliant cables are available.

3. Insert the other end of the cable into the parallel port on your computer
and tighten the screws.

Caution!Be sure not to over tighten the screws — this could damage

the screw posts on your computer!

Chapter 1: Setting Up E–9

Parallel Interface Pin Assignments

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E–10 Chapter 1: Setting Up

Serial Connection: RS232-C

Attach the Serial Cable

To connect the printer to your computer:

1. Turn both your printer and computer OFF.

2. Insert the male connector on the cable into the serial port on your printer.
Make sure the connector is fully inserted, then tighten the screws.

Serial Mode

The serial interface settings on your printer and computer must match. To
change printer settings, enter the Level 2 menu (press ON-LINE to place the
printer off-line, then press MENU 1/Menu 2 for 2 seconds, until PRINT

appears) and select the RS232C SERIAL category. Set FLOW CON-

MODE

, BAUD RATE, DATA BITS, PARITY, and MIN. BUSY to match the settings

TROL

on your computer. Following are the printer default settings for these
parameters:

FLOW CONTROL DTR HI POLARITY
BAUD RATE 9600 BAUD
DATA BITS 8 BITS
PARITY NONE
MIN. BUSY 200 mSECONDS

Serial Interface Pin Assignments

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3. Insert the other end of the cable into the serial port on your computer and
tighten the screws.

Caution!Be sure not to over tighten the screws — this could damage

the screw posts!

RS232-C Serial Interface

Serial cable requirements:

• Cable must be shielded with twisted pair conductors, and must be UL
and CSA approved

• Maximum length for serial cable is 6 feet (1.8 meters).

• Printer connector is Type 17LE-13250-27 (D4CC) receptacle (25 pins)

Chapter 1: Setting Up E–11

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Connect to Power

1. Plug the female end of the power cord supplied with the printer into the
power socket on the back of the printer.

2. Plug the other end of the cable into a suitable grounded power outlet or
power strip.

4. Press MENU1/Menu 2 twice.

DUPLEX PRINTING displays.

5. Make sure the second line of the display reads
ENTER button, then ©/Reset, then ENTER.

ON * displays.

6. Press ON LINE to exit the menu.

ON *. If not, press the

Print the Demo Page

1. Turn the printer ON.

INITIALIZING displays briefly in the control panel window, then ON-LINE

displays.

2. Press ON-LINE to place the printer off-line.

3. Press FORM FEED/Print Demo for 2 seconds (until the display reads

PRINT DEMO PAGE).

®

4. To print the Demo Page for the HP
Power Save. To pr int the Demo Page for the IBM® or Epson® emulation,
press ©/Reset until the emulation you want appears on the second line of
the display , then press ENTER/ Power Save.

The Demo page prints.

PCL6 emulation, press ENTER/

Caution!If you are using a power strip, be sure the total amperage rating

of the strip does not exceed the total amperage of the equipment
plugged into it.

Check the Menu: Model 20DX Only

Install the Printer Software

Check the menu to be sure that the Duplex printing feature is turned on:

1. Turn the printer ON.

INITIALIZING displays briefly in the control panel window, then ON-LINE

displays.

2. Press ON-LINE to place the printer off-line.

3. Press MENU1/Menu 2.

PERSONALITY displays.

E–12 Chapter 1: Setting Up

You are now ready to install the printer software. See the separate booklet
“Software Install Guide” for information on printer drivers and instructions
on loading the printer software.

Chapter 2: The Control Panel

Selec t the Display Language

Printer messages can be displayed in the control panel window in a number
of languages. English is the default language. To change the display lan­guage:

1. Press ON-LINE to change the printer status to off-line.

2. Press MENU 1/Menu 2 and hold for 2 seconds.

PRINT MODE displays.

3. Press MENU 1/Menu 2 until LANGUAGE displays.

4. Press ENTER/Power Save.

ENGLISH displays.

5. Press ©/Reset until the desired language displays.

6. Press ENTER/Power Save to select the new language as the default
setting.

7. Press ON-LINE to engage the change and place the printer back on-line.

Control Panel Lights

The lights indicate the printer status:

READY Light

READY Light (Amber)

On: Printer is on-line, ready to receive data

Off: Printer is off-line, unable to receive data; initializing;

warming up; error

Blinking: Printer is printing a menu, fonts, or demo page

AT TENTION Light (Red)

On: Warning—toner is low, change drum, near end of fuser life

Off: Normal state

Blinking: Operator assistance required—paper jam, paper out, paper

request, service required

Paper Size Indicator

Paper Size Indicator
[set for LETTER, the default]

ATTENTION Light

The flashing marker in the printer display window indicates the paper size
installed in the paper tray. This feature eliminates having to open the paper
tray to see which paper size is loaded.

English–13

Control Panel Button Functions

To access printer functions from the control panel, place the printer off-line
(press the ON-LINE button: OFF-LINE appears on the display).

Press: In Menu Mode advances to the next item. Also used with

§

/Recover to generate a drum cleaning page: see “Generating a

Drum Cleaning Page” in Chapter 8.

Press/hold: Deletes data in buffer and executes internal reset.

Press: In Menu Mode: sets displayed Menu item as the user default.

• To access the top function of each button, press the button briefly.

• To access the bottom function, press and hold the button for 2 to 3
seconds.

Button Function Summary

Press: Enters Level-1 menu. Once in the Lev el-1 menu, press this

button to move to the ne xt menu item, or press and hold to cycle
backwards through all the Level-1 menu categories.

Press/hold: Enters Level-2 menu.

Press: In Menu Mode returns to previous item; press and hold to cycle

backwards through all the items within a category. Also used
with ©/Reset to generate a drum cleaning page: see “Generating
a Drum Cleaning Page” in Chapter 8.

Press/hold: Clears error condition and returns printer on-line.

Press/hold: Enters the Power Save quick menu.

Press: Changes printer status from receive data mode (on-line) to local

function mode (off-line).

Press: Enters the Paper Size Quick Menu.
Press/hold: Prints a listing of the current and default menu settings (HP

PCL 6, IBM Proprinter III XL, or Epson FX).

Press: Enters the Tray Select Quick Menu.
Press/hold: Prints a sample of installed printer fonts (HP PCL 6, IBM

Proprinter III XL, or Epson FX).

Press: Ejects the current page. Any data held in the buffer is printed.
Press/hold: Prints a Demo Page (HP PCL 6, IBM Proprinter III XL, or

E–14 Chapter 2: The Control Panel

Epson FX).

Chapter 3: The Printer Menus

Most printer features are selected directly from your software application. If
you want to use the printer’s Menu to select features, see Chapter 3. Re-

member, features selected in your software will override features selected in
the printer’s Menu.

Selec ting Printer Features Using Your Software

Most printer features like font, paper size, and page orientation can be set in
your software program. This is the easiest way to control your printer.
Check your software documentation for information.

Selec ting Printer Features Using Your Printer
Driver

Printer features can also be set using the Status Monitor software included
with your printer. However, these settings will be overridden by any settings
made within your software package.

Selec ting Printer Features Using the Printer
Main Menus

Printing the Main Menus

To print a list of the menu items and settings currently engaged:

1. Place the printer off-line (press ON LINE).

2. Press and hold PAPER SIZE/Print Menu until the display reads PRINT
.

MENU

3. To print the menu for the HP PCL6 emulation, press ENTER/Power

©

Save. To print the menu for the IBM or Epson emulation, press
until the emulation you want appears on the second line of the display,
then press ENTER/Power Save.

4. The menu prints.

The printout shows the factory default settings, the current user settings, and
the amount of memory installed in your printer.

/Reset

How to Use the Main Menus

Main menu features are

• accessed using control panel buttons

• displayed in the control panel window

• organized by Categories → Items → Selections

You can also select printer features in the printer main menus by using the
control panel. However, features set in your software program will override
the same features selected in the printer main menu.

Important! Use the printer main menu only when your software does

not let you select features or when you are setting printer
features that your software does not control.

There are two levels within the main printer menu: Level-1 and Level-2. To
access the menus, place the printer off-line (press ON LINE), then

• to access the Level-1 menu, press MENU 1/Menu 2 (the display will read

PERSONALITY).

• to access the Level-2 menu, press and hold the MENU 1/ Menu 2 button

until the display reads

PRINT MODE).

English–15

Quick Access Menus

The PAPER SIZE, TRAY TYPE, and POWER SAVE menu features can be
accessed directly without having to step through the main menu.

To do this:

1. Place the printer off-line (press ON LINE).

2. Press and release PAPER SIZE, or
Press and release TRAY TYPE, or
Press POWER SAVE for two full seconds.

3. Press © repeatedly until you see the selection you want.

4. Press ENTER/Power Save to set the selection as the default.

An asterisk (*) appears to indicate the new default setting.

5. Press ON LINE to exit the menu and place the printer back on-line.

Using the Level-1 Menu

1. Press ON-LINE to place the printer off-line.

2. Press MENU 1/Menu 2 to enter the Level-1 menu.

3. Continue to press MENU 1/Menu 2 repeatedly to advance through the
Level-1 menu categories.

3. Press ENTER/Power Save to select a category.

The current default setting displays.
Note: Some categories include more than one item. In such categories,

after you press ENTER, press MENU 1/Menu 2 to advance to the
next item before proceeding to step 4.

4. Press © repeatedly to display the selections. Stop when you see the
selection you want.

5. Press ENTER/Power Save to set a selection as the default.

An asterisk (*) appears to indicate the new default setting.

6. Repeat steps 3 through 5 until you have made all the menu changes you
wish to make, then press ON LINE to exit the Menu Mode and place the
printer back on-line.

Notes:

• If the MENU 1/Menu 2 button is pressed and held while in Menu Mode,
the printer cycles through the categories in reverse order.

• If you enter the Level-1 menu and make a selection while there is data
present in the buffer, or while a DLL/Macro is present, the RESET TO

©

SAVE message appears on the display. When you press the
button, all data in the buffer and any temporary soft fonts or macros will
be cleared.

/Reset

Example:

If you have one of the optional paper expansion trays installed
and you want to set the printer to automatically switch to
another tray with the same size paper when the first tray runs
out of paper:

1. Press ON LINE.

2. Press MENU 1/Menu 2 to enter the Menu Mode.

3. Press MENU 1/Menu 2 again to move to the
TRAY SELECT category.

4. Press ENTER.

5. Press MENU 1/Menu 2 twice to move to the AUTO TRAY
SWITCH item.

6. Press

7. Press ENTER to engage the ON selection (an asterisk will
appear next to ON).

8. Press ON LINE to exit the Menu Mode.

once to get to the ON selection.

E–16 Chapter 3: The Printer Menus

Level-1 Menu Settings

TRAY SELECT

DUPLEX PRINTING (continued)

Summary of Level-1 Categories:

• PERSONALITY

• TRAY SELECT

• DUPLEX PRINTING

• EDIT SIZE

• PAPER SIZE

• MEDIA TYPE

• PAPER SIZE CHECK

• COPIES

• FONTS & SYMBOLS

• PAGE LAYOUT1

• PAGE LAYOUT2

• HOST INTERFACE

Level-1 Menu Categories (e.g., PERSONALITY),
Items (e.g., EMULATION) and Selections (e.g., HP

LaserJet 5

, IBM PPR II XL, Epson FX) are summa-

rized below: default Selections are in italic (e.g.,

AUTO Emulation

PERSONALITY

EMULATION

AUTO Emulation

HP LaserJet 5
IBM PPR III XL
Epson FX

Adobe® PostScript® (appears only if PostScript
selection is installed)

Notes: Auto Emulation automatically

).

switches between HP LaserJet 5, IBM
PPR III XL and Epson FX emulations.

MANUAL FEED

OFF

ON

Notes: Selects Manual Feed mode: paper is

fed from the Manual Feeder regardless
of the PAPER FEED setting. When the
job is ready to print, MANUAL

REQUEST

will appear on the display;
be sure to place paper on Manual
Feeder, then press FORM FEED
button to start printing.

PAPER FEED

TRAY 1

TRAY 2*
TRAY 3*

FRONT TRAY (Manual Feeder)
MULTI FEEDER*

Notes: * Selection only appears if appropriate

optional accessory is installed.
Select paper source.

AUT O TRAY SWITCH

OFF

ON

Notes: ON = When paper tray, printer

automatically switches to the optional
Paper Expansion Tray, if installed, then
to the Manual Feeder, then to the
optional Multi-Purpose feeder, if
installed.

DUPLEX PRINTING (appears in OKIPAGE 20 menu
only if Duplex Feeder is installed.)

DUPLEX

ON

OFF

Notes: Selects duplex printing (for OKIPAGE

20, optional Duplex Feeder must be
installed).

BIND

LONG EDGE

SHORT EDGE

Notes: Select the orientation for duplex

printing so that the front and back of
printing is properly aligned for the
selected orientation of the pages
(Duplex Printing must be set to ON).
Long Edge sets the orientation for
portrait printing. Short Edge sets the
orientation for landscape printing.

EDIT SIZE

CASSETTE SIZE

LETTER
EXECUTIVE
LEGAL 14
LEGAL13
A4 SIZE
A5 SIZE
A6 SIZE
B5 SIZE
COM-9
COM-10
MONARCH
DL ENVELOPE
C5 ENVELOPE
C4 ENVELOPE

Notes: HP PCL6 mode: Sets the paper size

when the software does not. With the
default Cassette Size selected, the
paper size will be whatever is detected
in the paper tray. If manual feed is
being used, the paper size will be the
one selected in the Level-1 menu
(default is letter).

PostScript mode: Ignored.

Chapter 3: The Printer Menus E–17

Level-1 Menu Settings (continued)

MEDIA TYPE

MEDIA TYPE (continued)

PAPER SIZE

FRONT/MANUAL

LETTER

EXECUTIVE
LEGAL 14
LEGAL13
A4 SIZE
A5 SIZE
A6 SIZE
B5 SIZE
COM-9
COM-10
MONARCH
DL ENVELOPE
C5 ENVELOPE
C4 ENVELOPE

Notes: Select paper size installed in Manual

Feeder. If paper size installed does not
match setting, printer will display
message requesting the size set in
menu.

MULTI FEEDER (appears if option is installed)

LETTER

EXECUTIVE
LEGAL14
LEGAL13
A4 SIZE
A5 SIZE
A6 SIZE
B5 SIZE
COM-9
COM-10
MONARCH
DL ENVELOPE
C5 ENVELOPE

Notes: Appears only if the optional

Multi-Purpose Feeder is installed.

TRAY 1

LIGHT
MEDIUM LIGHT

MEDIUM

MEDIUM HEAVY
HEAVY

Notes: Improves print quality and toner

fusing.
Light = 16 lb (60 g/m2)

Medium Light = 18 lb (68 g/m2)
Medium = 20 lb (75 g/m2)
Medium Heavy = 24 lb (90 g/m2)
Heavy = 28 lb (105 g/m2)

TRAY 2 (appears if option is installed))

LIGHT
MEDIUM LIGHT

MEDIUM

MEDIUM HEAVY
HEAVY

Notes: Improves print quality and toner

fusing. Only appears in the menu when
the optional Paper Expansion Tray is
installed.

Light to Heavy weight values are same
as specified for Tr ay 1.

TRAY 3 (appears if option is installed))

LIGHT
MEDIUM LIGHT

MEDIUM

MEDIUM HEAVY
HEAVY

Notes: Improves print quality and toner

fusing. Only appears in the menu when
two optional Paper Expansion Trays
are installed.

Light to Heavy weight values are same
as specified for Tr ay 1.

FRONT/MANUAL

LIGHT
MEDIUM LIGHT

MEDIUM*

MEDIUM HEAVY
HEAVY
TRANSPARENCY

Notes: Specify print media weight/type to

improve print quality and toner fusing.
Light to Heavy weight values are same

as specified for Tr ay 1.

MULTI FEEDER (appears if option is installed))

LIGHT
MEDIUM LIGHT

MEDIUM*

MEDIUM HEAVY
HEAVY
TRANSPARENCY

Notes: Specify print media weight/type to

improve print quality and toner fusing.
Light to Heavy weight values are same

as specified for Tr ay 1.

PAPER SIZE CHECK

ENABLE

DISABLE

Notes: ENABLE = printer only accepts paper

size selected in software which
matches size of paper actually loaded
in tray.

DISABLE = printer will accept any
paper size selected in software.

COPIES

1

to 999

Notes: Select number of copies to print for

each document.

E–18 Chapter 3: The Printer Menus

FONTS & SYMBOLS

FONTS & SYMBOLS (continued)

PAGE LAYOUT1

FONT SOURCE

RESIDENT

SIMM
DOWNLOAD

Notes: Select font source.

SIMM appears only if optional Flash
ROM SIMM is installed.

DOWNLOAD appears if a soft font is
loaded.

FONT NO.

I000

to I0xx
C000
S001

Notes: xx = font ID number (see font print

sample).
Prefix indicates font source:

I = internal (resident) — I000 =
Courier;
C = Card Font (appears only if
optional Flash ROM SIMM is in­stalled)
S = downloaded soft font (appears only
if soft font is loaded)

FONT HEIGHT

10.00 CPI

Range: 0.44 to 99.99 CPI

Notes: Appears if scalable, fixed Courier or

Letter Gothic font is selected.
CPI = characters per inch, settable in

0.01-cpi (press ©/Reset) or 0.1-cpi
(press/hold ©/Reset) increments.

FONT HEIGHT

12.00 POINT

4.00 to 999.75 points

Notes: Appears if font selected is propor-

tional/scalable (e.g., CG Times, CG
Omega, Univers, etc.).

Sets character height in points in

0.25-point (press ©/Reset) or 1-point
(press/hold ©/Reset) increments.

72 points = 1 inch

SYMBOL SET (HP PCL6 emulation)

PC-8,

ROMAN-8, ISO L1, PC-8 Dan/Nor,
PC-850, Legal, ISO-2 IRV, ISO-4 UK, ISO-6
ASC, ISO-10 S/F, ISO-11 SWE, ISO-14, JASC,
ISO-15 Ita, ISO-16 Por, ISO-17 Spa, ISO-21
Ger, ISO-25 Fre, ISO-57 Chi, ISO-60 Nor,
ISO-61 Nor, ISP-69 Fre, ISO-84 Por, ISO-85
Spa, German, Spanish, ISO Dutch, Roman Ext,
ISO Swedish1, ISO Swedish2, ISO Swedish3,
IBM-437, IBM-850, IBM-860, IBM-863,
IBM-865, PC Set1, PC Ext US, PC Ext D/N, PC
Set2 US, PC Set2 D/N, UN Math, UN Int’l, UN
US, PS Math, PS Text, Math-8, Pi Font, MS
Publish, Win 3.0, DeskTop, Win 3.1 L1, MC
Text, PC-852, Win 3.1 L5, Win 3.1 L2, CWI
Hung, PC-857 TK, ISO L2, ISO L5, PC-8 TK,
Kamenicky, Hebrew NC, Hebrew OC, Plska
Mazvia, ISO L6, Win 3.1 Cyr, PC-866, Win 3.1
Grk, PC-869, PC-855, Greek-437, Greek-437
Cy, Greek-928, Win 3.1 Heb, Serbo Croat2,
Ukrainian, Bulgarian PC-1004, WIN BALTIC,
PC-775, Serbo Croat1, HP ZIP, USPSZIP,
USPSFIM, USPSSTP, Wingdings, Symbol,
OCR-A, OCR-B

A4 PRINT WIDTH

78 COLUMN

80 COLUMN

Notes: HP Mode only. When using A4 size

paper, select 78 columns or condense
to 80 columns so characters will fit on
a line.

WHITE PAGE SKIP

OFF

ON

Notes: HP Mode only. ON = printer will

ignore FF code when buffer is empty.
(Cancels printing a blank page at the
end of a print job.)

CR FUNCTION

CR

CR + LF

Notes: HP Mode only. CR + LF = add LF

command to each CR command.

LF FUNCTION

LF

LF + CR

Notes: HP Mode only. LF+CR= add CR

command to each LF command.

PAGE LAYOUT2

ORIENTATION

PORTRAIT

LANDSCAPE

Notes: Sets printing oriented with the width of

the page (Portrait) or with the length of
the page (landscape).

LINES PER PAGE

60 LINES

5 TO 128 LINES

Notes: Select lines per page in 1 line incre-

ments.

Chapter 3: The Printer Menus E–19

Level-1 Menu Settings (continued)

FONTS & SYMBOLS (continued)

PAGE LAYOUT1

HOST INTERFACE

PARALLEL

ENABLE

DISABLE

Notes: Enables parallel interface.

RS232C

ENABLE

DISABLE

Notes: Enables serial interface.

OKI HSP

ENABLE

DISABLE

Notes: Enables network interface.

Level-1 Menu Selections for IBM PPR III XL &
EPSON FX Emulations

Default settings below are in italic.

FONTS & SYMBOLS

CHARACTER PITCH

10 CPI

12 CPI
17 CPI
20 CPI
PROPORTIONAL

Notes: Specifies character pitch.

FONT CONDENSE

12 CPI to 20 CPI

12 CPI to 12 CPI

Notes: IBM emulation only.

CHARACTER SET

SET 2

SET 1

Notes: Choose Character Set: Standard IBM

Set 1 or Line Graphics IBM Set II

SYMBOL SET

IBM 437

PC Set1, PC Ext US, PC Ext D/N, PC Set2 US,
PC Set2 D/N, Roman-8, ISO L1, PC-8,
PC-Dan/Nor, PC-850, Legal, ISO-2 IRV, ISO-4
UK, ISO-6 ASC, ISO-10 S/F, ISO-11 Swe,
ISO-14 JASC, ISO-15 Ita, ISO-16 Por, ISO-17
Spa, ISO-21 Ger, ISO-25 Fre, ISO-57 Chi,
ISO-60 Nor, ISO-61 Nor, ISO-69 Fre, ISO-84
Por, ISO-86 Spa, Ger man, Spanish, ISO Dutch,
Roman Ext, ISO Swedish1, ISO Swedish2, ISO
Swedish3, UN Math, UN Int’l, UN US, PS Math,
PS Text, Math-8, Pi Font, MS Publish, Win 3.0,
DeskTop, Win 3.1 L1, MC Text, PC-852, Win 3.1
L5, Win 3.1 L2, CWI Hung, PC-857 TK, ISO L2,
ISO L5, PC-8 TK, Kamenicky, Hebrew NC,
Hebrew OC, Plska Mazvia, ISO L6, Win 3.1
Heb, Win 3.1 Cyr, PC-866, Win 3.1 Grk,
PC-869, PC-855, Greek-437, Greek-437 Cy,
Greek-928, Serbo Croat2, Ukranian, Bulgarian,
PC-1004, Win Baltic, PC-775, Serbo Croat1

, IBM 850, IBM 860, IBM 863, IBM 865,

Notes: Selects special character set to be used.

LETTER O STYLE

DISABLE

ENABLE

Notes: Specifies the style of the letter O.

ZERO CHARACTER

NORMAL

SLASHED

Notes: Sets whether or not the number 0 will

have a slash through it to differentiate
it from the capital letter O.

LINE PITCH

6 LPI

8 LPI

Notes: Sets the number of lines per inch.

WHITE PAGE SKIP

OFF

ON

Notes: Sets whether blank pages are “printed.”

CR FUNCTION

CR

CR+LF

Notes: Sets what happens when CR command

is received. CR + LF produces a line
feed after the carriage return.

LF FUNCTION

LF

LF+CR

Notes: IBM emulation only.

Sets what happens when a LF com­mand is received. LF+CR produces a
carriage return in addition to the line
feed.

LINE LENGTH

80 COLUMN

136 COLUMN

Notes: Specifies the number of characters in

one line.

FORM LENGTH

11 INCH (LETTER)

11.7 INCH (A4)

Notes: Specifies length of paper.

E–20 Chapter 3: The Printer Menus

PAGE LAYOUT1 (continued)

Using the Level-2 Menu

Level-2 Menu Settings

TOF POSITION

0.0 INCH

Range 0.0 to 1.0 INCH

Notes: Sets Top of Form in 0.1-inch incre-

ments. This determines the print start
position relative to the top of the paper.

LEFT MARGIN

0.0 INCH

Range 0.0 to 1.0 INCH

Notes: Shifts the left margin further to the

right.

The Level-2 menu includes selections that are
rarely changed once they are set. To access the
Level-2 menu:

1. Press ON-LINE to place the printer off-line.

2. Press and hold MENU 1/Menu 2 until you see

PRINT MODE on the display. Once you are in

the menu, press MENU 1/Menu 2 repeatedly
to advance through the Menu categories.

3. Press ENTER to select a category.

The current default setting displays.

©

4. Press

/Reset repeatedly until you see the

selection you want.

5. Press ENTER to set a selection as the default.

An asterisk (*) will appear to indicate the new
default setting.

Note: Some categories include a number of

items. In such categories, after you press
ENTER in step 3, press MENU 1/Menu 2
to advance to the next selection before
proceeding to step 4.

Summary of Level-2 Categories:

• PRINT MODE

• MEMORY USAGE

• AUTO OPERATION

• DARKNESS CONTROL

• POWER SAVING

• LOW TONER

• TONER SAVING

• CLEARABLE WARNINGS

• ERROR REPORT

• PARALLEL I/F

• RS232C SERIAL

• LANGUAGE

Level-1 Menu Categories (e.g., PRINT MODE),
Items (e.g., RESOLUTION) and Selections (e.g.,

600x1200 DPI, 300 DPI) are summarized below:

default selections are in italic (e.g.,

PRINT MODE

RESOLUTION

600 DPI

600x1200 DPI
300 DPI

Notes: Select print density in dots per inch.

When a print job is sent at a resolution
which is different from this menu
setting, it will automatically be
converted and printed at the value
selected in the print job.

MEMORY USAGE

FONT PROTECTION

AUTO

OFF
400 KB

Notes: HP PCL 6 mode: Sets the font cache

size. If you change settings, the printer
memory will be reconfigured and all
downloaded fonts and PCL macros
will be lost.

PostScript mode: Fixed at automatic:
other settings not implemented at this
time.

MEMORY FREE AREA

####KB/ReadOnly

Notes: Displays memory area available for

downloading fonts (cannot be changed
through the menu).

600 DPI

).

Chapter 3: The Printer Menus E–21

Level-2 Menu Settings (continued)

AUTO OPERATION (continued)

LOW T ONER

AUTO OPERATION

AUTO CONTINUE

OFF

ON

Notes: HP PCL 6 mode: controls what

happens when a memory overflow/
print overrun situation occurs. OFF =
printer will remain off-line until you
press the /Recover button. ON =
printer will return to the on-line state
automatically 15 seconds after it goes
off-line.

PostScript mode: this setting is
ignored. When a memory overflow/
print overrun situation occurs, the
ATTENTION light will come on until
the print process is completed. It will
then automatically go out and the
printer will return to the on-line state.

WAIT TIMEOUT

OFF

Range 5 to 300 SEC

Notes: Sets the length of time the printer waits

for additional data to be received.
HP PCL 6 mode: If the amount of time

selected passes before the printer
receives additional data, the printer
will print any data it has in the buffer
and reset.

PostScript mode: If the amount of time
selected passes before the printer
receives additional data, the printer
will cancel the print job immediately
and reset without any further printing.

MANUAL TIMEOUT

60 SECONDS

30 SECONDS
OFF

Notes: PostScript mode only. Sets the amount

of time the printer will wait for paper
to be loaded in the Manual Feeder
before cancelling the print job.

DARKNESS CONTROL

DARKNESS

0

+1
+2
–2
–1

Notes: Set print density (darkness). Negative

values lighten print; positive values
darken print.

POWER SAVING

0 SEC

8 MIN
DISABLE

Notes: 0 SEC = Reduces power consumption.

Immediately after printer stops
receiving data, fuser heating element
shuts off; 30 seconds later fan shuts
off. When printer receives data, fuser
warms up before printing begins.

8 MIN. = Reduces power consumption.
8 minutes after printer stops receiving
data, fuser heating element shuts off;
30 seconds later fan shuts off. When
printer receives data, fuser warms up
before printing begins.

DISABLE = Fuser and fan are always
on, printer is ready to print at all times.

ON

OFF

Notes: ON = When low toner is detected,

TONER LOW displays, indicating that

toner cartridge should be replaced
soon: at this point 100 more sheets will
print before the TONER EMPTY
message displays.

OFF = When low toner is detected,

TONER EMPTY displays, indicating

that the toner cartridge needs replace­ment. You must replace the toner
cartridge immediately, or open and
close the cover to remove the message,
which will then reappear after every 20
pages are printed.

TONER SAVING

DISABLE

MEDIUM
LIGHT

Notes: Select medium or light to reduce the

amount of toner used. This will result
in lighter printing to conserve toner
and is recommended only for proofs
and draft print jobs.

E–22 Chapter 3: The Printer Menus

CLEARABLE WRNINGS

PARALLEL I/F

RS232C SERIAL (continued)

ON

JOB

Notes: Sets the disposition of error messages

which can be cleared by pressing the

©

/Reset button.

HP PCL 6 mode: ON = Message

displays until you press ©/Reset to
clear the display. OFF = Message will
automatically clear when next print job
is received, whether or not you have
pressed the ©/Reset button.

PostScript mode: Invalid. Error
message will automatically be cleared
from display as soon as the print job
ends.

ERROR REPORT

OFF

ON

Notes: HP PCL 6 mode: Invalid.

PostScript mode: Change to ON if you

wish to set the printer to print the error
contents and the operand stack
condition during a PostScript error.

PARALLEL SPEED

HIGH

MEDIUM

Notes: HIGH = Data transfer speed maxi-

mized. MEDIUM = Select if data
transmission problems occur, or with
earlier computers.

BI-DIRECTION

ENABLE

DISABLE

Notes: ENABLE = Select Bi-directional

parallel communication (Compatible,
Nibble, ECP).

DISABLE = Bi-directional communi­cations are NOT supported.

I-PRIME

OFF

ON

Notes: Applicable only for IBM and Epson

emulations. Sets whether or not the
I-Prime signal is ignored (OFF =
ignored).

RS232C SERIAL

FLOW CONTROL

DTR HI POLARITY

DTR LO POLARITY
XON/XOFF
ROBUST XON

Note: Sets the type of serial communication

protocol used.

BAUD RATE

300 BAUD
600 BAUD
1200 BAUD
2400 BAUD
4800 BAUD

9600 BAUD

19200 BAUD

Note: Sets the communication speed in bits

per second.

DATA BITS

8 BITS

7 BITS

Note: Sets the number of data bits used in

serial interface communication.

PARITY

NONE

EVEN
ODD

Note: Sets the serial interface parity.

MIN. BUSY

200 mSECONDS

2 SECOND

Note: Sets the length of the busy signal.

LANGUAGE

LANGUAGE

ENGLISH

DEUTSCH
FRANCAIS
ITALIANO
CASTELLANO
SVENSKA
NORSK
DANSK
NEDERLANDS
TÜRKÇE
PORTUGUES
POLSKI

Note: Sets the display language

Chapter 3: The Printer Menus E–23

The User Maintenance Menu

The User Maintenance Menu includes printer
maintenance and operating functions. Functions
are described below.

To enter the Maintenance Menu:

1. Turn off the printer.

2. Press and hold MENU 1/Menu 2 while
turning the printer on, until
displays.

3. Press MENU 1/Menu 2 repeatedly to advance
to the category you want.

4. Press ENTER to engage a category function,
or press © to see other selections, then press
ENTER to engage the selection you want.

5. Press ON-LINE (except for HEX DUMP) to
invoke the function.

Summary of Maintenance Menu Categories:

• MENU RESET

• HEX DUMP

• DRUM CNT RESET

• REC BUF

• OP MENU

• X ADJUST

• Y ADJUST

• DUP ADJUST

• 2ND TRAY

• 3RD TRAY

• FRONT

• PLACE PG

• SETTING

• CLN CYCL

USER MNT

Maintenance Menu Settings

MENU RESET

Note: Resets the Level-1 menu to factory

defaults.

HEX DUMP

Notes: Prints a hex dump of received data for

diagnostics. If less than a page of data
is received, you must press the FORM
FEED/Print Demo button to print the
page.

To exit hex dump mode, turn off the
printer.

DRUM CNT RESET

Note: Use this to reset the drum counter after

replacing, and only after replacing, the
image drum cartridge.

RECEIVE BUFFER

AUTO

8KB
20KB
50KB
100KB
1MB

Notes: Sets the size of the receive buffer. If

you set a large value, the printing
speed will be faster, but memory
overflows will occur more frequently.

When this value is changed, all
downloaded fonts, macros, and I/O
data are lost.

OP MENU

ENABLE

DISABLE

Notes: DISABLE = Disables all control panel

buttons except ON-LINE. Use this
feature to prevent changing menu
items you have personally selected.

ENABLE = All control panel buttons
are active.

X ADJUST

0mm (

Range +2.00 to –2.00 mm, in 0.25 mm

intervals)

Notes: Adjust horizontal print position in 0.25

mm increments. Plus (+) indicates
right movement, minus (–) indicates
left movement.

Y ADJUST

0mm (

Range +2.00 to –2.00 mm, in 0.25 mm

intervals)

Notes: Adjust vertical print position in 0.25

mm increments. Plus (+) indicates
downward movement, minus (–)
indicates upward movement.

In PostScript mode, any negative
values selected will be ignored.

E–24 Chapter 3: The Printer Menus

DUP ADJ

0mm (

Range +2.00 to –2.00 mm, in 0.25 mm

intervals)

Notes: For the OKIPAGE 20, this setting only

applies when the optional Duplex
Feeder is installed.

Adjust vertical print position in 0.25
mm increments. Plus (+) indicates
downward movement, minus (–)
indicates upward movement.

In PostScript mode, any negative
values selected will be ignored.

2ND TRA Y

5 (

Range 1 to 16)

Notes: Applies only when the optional Paper

Expansion Tray is installed. Sets the
priority of the optional tray in the HP
PCL 6 emulation.

3RD TRA Y

9 (

Range 1 to 16)

Notes: Applies only when two optional Paper

Expansion Trays are installed. Sets the
priority of the second optional tray in
the HP PCL 6 emulation.

FRONT

PLACE PG

CENTER

LEFT

Notes: Sets placement of printed image on the

page.

SETTING

0 (

Range –1 to +1 in increments of 1)

Notes: Adjust to improve print quality:

–2 Rough/thick papers and/or low

temperature/humidity
–1
0 Normal media/environmental

conditions
+1
+2 Rough papers and/or high tem-

perature/humidity

CLN CYCL

NORMAL

MIDDLE
HIGH

Notes: Sets the frequency of the page cleaning

sequence:
NORMAL = every 20 pages
MIDDLE = every 10 pages
HIGH = every 3 pages.

4 (

Range 1 to 16)

Notes: Sets the priority of the Manual Feeder

in the in the HP PCL 6 emulation.

Chapter 3: The Printer Menus E–25

Chapter 4: The Front Feeder

Use the Front Feeder to print on special
media without having to change the paper
you have loaded in the tray(s). You can
print up to 100 pieces of media or you can
use the Front Feeder as a manual feed unit
to print individual pieces of media
“on-the-fly.”

For media other than standard paper, you
must use the rear paper exit. This eliminates curling, and for labels, it
eliminates peeling.

You can use the Front Feeder to print on the following media:

• Standard weight paper that is different from the paper loaded in the

paper tray: e.g., letterhead, different size
– Up to 100 sheets
– 16 to 28-lb.
– Letter, 13" & 14" Legal, Executive, A4, A5, B5, C5

(minimum 3.4" x 2.8"; maximum 8.5" x 14")

– Use either top or rear paper exit path

• Envelopes

– Up to 10 envelopes
– 16 to 28-lb.
– Com 10, Com 9, Monarch, DL, C4, C5
– Use envelopes that have seams that run down the sides and squared-off

flaps: envelopes with v-type flap are not recommended.

– Use envelopes with a smooth, even surface that are designed for laser

printers: no metal clasps, snaps, windows, or self-adhesive flaps

– Use rear paper exit only

• Labels

Important! Carrier sheet and label adhesive must withstand the

fusing process heat of 392° F (200°C) for 1 second. Label
adhesive must not be exposed; if it is, it will cause
jamming in the printer.

– Up to 100 sheets
– Letter or A4
– Use label sheets designed for laser printers
– Labels must cover the entire carrier sheet.
– Use rear paper exit only

• Transparencies (up to 100 sheets)

Important! Transparencies must withstand the fusing process heat of

392° F (200°C) for 1 second without wrinkling or
gumming up.

– Letter or A4
– Use transparencies designed for laser printers
– Use rear paper exit only

• Heavy weight paper such as index or card stock

– Up to 100 sheets
– Up to 36-lb.
– Letter, 13" & 14" Le gal, Executive, A4, A5, B5, C5 (minimum 3.4” x

2.8”; maximum 14”)

– Use rear paper exit only

English–27

Using the Front Feeder to Print Multiple Pieces
of Media

To set up the printer for multiple-piece print jobs using the Front Feeder:

1. In your software program:
a. Enter the printer setup menu.

b. Select Front Feeder.
c. Select the media type, size and orientation.

2. Lower the printer’s Front Feeder.

3. Flip out the tray, then pivot out the extender.

e. Press MENU 1/Menu 2 (display reads
f. Press

g. Press ON LINE to return the printer to on-line status.

Note: When you are done printing using the Front Feeder, reenter the

5. Open the rear paper exit path (not required for standard weight paper).

6. Adjust the Front Feeder paper width guides for the media you will be
using and load the print media.

©

/Reset until the display reads FRONT TRA Y, then press ENTER

to engage the setting (an Asterisk will appear next to FRONT TRA Y).

Level-1 menu and change the PAPER FEED setting back to its
former setting (normally TRAY 1).

PAPER FEED).

4. Enter the Level-1 menu and make changes:
a. Press the ON LINE button (printer goes off line).

b. Press MENU 1/Menu 2 until TRAY SELECT displays.
c. Press ENTER.
d. Make sure that MANUAL FEED is set to OFF (the factory default),

then press ENTER.

Note: Insert letterhead paper face-up, with the top edge of the paper

7. Send the print job.

Note: The software application will override the printer menu settings.

E–28 Chapter 4: The Front Feeder

nosed into the printer.

The Front Feeder: Printing Individual Pieces
(Manual Feed)

You can open up the Front Feeder and use it as a manual feeder to print an
individual piece of standard paper, an envelope, or specialty print media,
without having to change any of the menu settings.

Manual Feed: Standard P aper

Setting up Manual Feed for Standard Weight Paper

1. In your software program:

a. Enter the printer setup menu.
b. Select Manual Feed.
c. Select the paper size and orientation.

2. Lower the printer’s Manual Feeder.

4. Adjust the paper width guides.

5. Load a sheet of paper.

3. Flip out the tray, then pivot out the extender.

Note: Insert letterhead paper face-up, top edge of paper in first.

6. Send the print command from your software.

7. When prompted to, press the FORM FEED button on the printer control
panel.

The page prints.

Chapter 4: The Front Feeder E–29

Manual Feed: Envelopes

Important!

• Use rear paper exit to avoid curling

• Do not use v-flap type envelopes (see page 27)

Setting up to Print an Envelope

1. In your software program:
a. Enter the printer setup menu.

b. Select Manual Feed.
c. Select the envelope size.
d. Select landscape orientation.

2. Lower the rear paper exit tray and pull out the rear exit extender.

4. Flip out the manual feed tray, then pivot out the extender.

5. Adjust the paper width guides.

3. Lower the Front Feeder.

6. Insert the envelope with return address on lower left side and flap under­neath.

Return Address

7. Send the print command from your software.

8. When prompted to, press the FORM FEED button on the printer control
panel.

The printed envelope will exit at the rear.

E–30 Chapter 4: The Front Feeder

Manual Feed: Labels

Important! Sheet and label adhesive must withstand the fusing process

heat of 392°F (200°C) for 1 second.
Label adhesive must not be exposed; if it is, it will cause

jamming in the printer.

• Labels must cover the entire carrier sheet.

• Use rear paper exit to avoid peeling.

Setting up to Print Labels

1. In your software program:
a. Enter the printer setup menu.

b. Select Manual Feed.
c. Select the label sheet size.

2. Lower the rear paper exit tray and pull out the rear exit extender.

4. Flip out the tray, then pivot out the extender.

5. Adjust the paper width guides.

6. Insert the label sheet face up.

3. Lower the Front Feeder.

7. Send the print command from your software.

8. When prompted to, press the FORM FEED button on the printer control
panel.

The printed label sheet will exit at the rear.

Chapter 4: The Front Feeder E–31

Manual Feed: Transparencies

Important! Transparency must withstand the fusing process heat of

392°F (200°C) for 1 second without wrinkling or gumming
up.

• Use transparencies designed for laser printers.

• Use rear paper exit to avoid curling.

Setting up to Print a Transparency

1. In your software program:
a. Enter the printer setup menu.

b. Select Manual Feed.
c. Select the transparency size.

2. Lower the rear paper exit tray and pull out the rear exit extender.

4. Flip out the tray, then pivot out the extender.

5. Adjust the paper width guides.

6. Insert the transparency with the side to be printed facing up.

3. Lower the Front Feeder.

7. Send the print command from your software.

8. When prompted to, press the FORM FEED button on the printer control
panel.

The printed transparency will exit at the rear.

E–32 Chapter 4: The Front Feeder

Manual Feed: Heavy (Card) Stock

Heavy (Card) Stock Specifications

• Weight range : 28 - 36 lb.

• Use rear paper exit to avoid curling

Setting up to Print Heavy Stock

1. In your software program:
a. Enter the printer setup menu.

b. Select Manual Feed.
c. Select the media size.

2. Lower the rear paper exit tray and pull out the rear exit extender.

4. Flip out the tray, then pivot out the extender.

5. Adjust the paper width guides.

3. Lower the Front Feeder.

6. Insert the sheet of heavy stock.

7. Send the print command from your software.

8. When prompted to, press the FORM FEED button on the printer control
panel.

The printed sheet will exit at the rear.

Chapter 4: The Front Feeder E–33

Using the Automatic Tray Switch Feature

To increase the paper feed capacity, you can set the printer to automatically
feed paper from the front feeder when the paper tray empties (or from any of
the optional accessories).

To do this:

1. Press ON LINE.

The printer goes off-line.

2. Press MENU 1/Menu 2 to enter the Menu Mode.

3. Press MENU 1/Menu 2 again to move to the TRAY SELECT category.

4. Press ENTER.

5. Press MENU 1/Menu 2 twice to move to the AUTO TRAY SWITCH
item.

©

6. Press

7. Press ENTER to engage the ON selection.

An asterisk appears next to ON.

8. Press ON LINE to exit the Menu Mode.

Important: Paper tray size settings in your application software and in

/Reset once to get to the ON selection.

the OKIPAGE 20 Software Operator Panel will override
the printer’s front operator panel settings.

If all paper sources have the same paper size selected, the printer will
normally feed paper in the following sequence:

(1) the first tray
(2) the paper expansion tray (if installed)
(3) the second paper expansion tray (if installed)
(4) the front feeder
(5) the multipurpose feeder (if installed).

If any paper tray has a different size paper selected, it will be skipped.
If you wish to change the sequence, use the Maintenance Menu (see “The

User Maintenance Menu” in Chapter 3).

E–34 Chapter 4: The Front Feeder

Chapter 5: Duplex Printing

Note: This chapter applies only to the Model 20DX, or Model 20 with the

optional Duplex Feeder installed.

Portrait Versus L andscape

Portrait: Landscape:

Duplex Printing: Windows NT 3.51

The duplex print options are in the Document Properties dialog box.

Example:

In Windo ws® NT 3.5, to select duplex printing in Microsoft® W ord:

1. Select Print from the File menu.

2. Click Printer.

3. Click Options.

4. Select the duplex print method:

Long Side (portrait printing)
Short Side (landscape printing)

5. Click OK.

6. Click Close and send the print job.

Duplex Printing: Windows® 3.1x

The duplex print options are in the Document Properties dialog box.

Example:

In Windows 3.1x, to select duplex printing in Microsoft Word:

1. Select Print from the File menu.

2. Click Printer.

3. Click Options.

4. Select the Paper Input tab.

6. Click Duplex.

7. Select the duplex print method:

Join top to bottom (landscape printing)
Join left to right (portrait printing)

8. Click OK.

9. Click OK.

10. Click Close and send the print job.

English–35

Duplex Printing: Windows 95

The duplex print options are in the Document Properties dialog box.

Duplex Printing: Windows NT 4.0

The duplex print options are in the Document Properties dialog box.

Example:

In Windows 95, to select duplex printing in Microsoft Word:

1. Select Print from the File menu.

2. Click Properties.

3. Select the Paper tab.

4. Click Duplex.

5. Select the duplex print method:

Join top to bottom (landscape printing)
Join left to right (portrait printing)

6. Click OK.

7. Click OK and send the print job.

Setting Duplex Printing as the Default in Windows 95

1. Click Start, Settings, Printers.

2. Click the right mouse button on the driver icon.

3. Click Properties.

4. Click Duplex.

5. Select the duplex method you wish to use as the default.

6. Click OK.

7. Click OK.

Example:

In Windows NT 4.0, to select duplex printing in Microsoft Word:

1. Select Print from the File menu.

2. Click Properties.

3. Select the Advanced tab.

4. Click Paper/Output in the box.

5. Click Print on Both Sides (Duplex Printing).

6. Select the duplex print method:

Short Side (landscape printing)
Long Side (portrait printing)

7. Click OK.

8. Click OK and send the print job.

Setting Duplex Printing as the Default in Windows NT 4.0

1. Click Start, Settings, Printers.

2. Click the right mouse button on the dri ver icon.

3. Click Document Defaults.

4. Select the duplex method you wish to use as the default.

5. Click OK.

6. Click OK.

E–36 Chapter 5: Duplex Printing

Chapter 6: Fonts

Available Fo nts

Your printer provides a variety of HP LaserJet 5 compatible fonts including:

• 45 PCL Scalable Fonts

• 4 Bitmap Fonts
In addition, there are four fonts with fixed spacing available in the IBM and

Epson emulations.

Printing a Sample of Resident Fonts

To see a sample of these fonts, print the Typeface List:

1. Place the printer off-line (press ON-LINE).

2. Press TRAY TYPE/Print Fonts for 2 seconds (until the display reads

PRINT FONTS).

3. To print the Typeface List for the HP PCL6 emulation, press ENTER/

Power Save. To print the Typeface List for the IBM or Epson emulation,
press ©/Reset until the emulation you want appears on the second line of
the display , then press ENTER/ Power Save.

The Typeface List prints.

Summary of Available Fonts

Fixed Scalable Fonts

Fixed spaced scalable fonts Courier and Letter Gothic are available in sizes
from 0.44 to 99.99 cpi (characters per inch).

Courier: 66 Symbol Sets

Courier, Font # 0
Courier Bold, Font # 1
Courier Italic, Font # 2
Courier Bold Italic, Font # 3

Letter Gothic: 61 Symbol Sets

Letter Gothic, Font # 32
Letter Gothic Bold, Font # 33
Letter Gothic Italic, Font # 34

Proportional Scalable Fonts

Proportionally spaced scalable typefaces can be printed in any height from

4.00 up to 999.75 points (0.06-inch to 13.9 inches), adjustable in 0.25-point
or 1-point increments.

Note: There are 72 points in one inch.

CG Times: 77 Symbol Sets

CG Times, Font # 4
CG Times Bold, Font # 5
CG Times Italic, Font # 6
CG Times Bold Italic, Font # 7

English–37

CG Omega: 61 Symbol Sets

CG Omega, Font # 8
CG Omega Bold, Font # 9
CG Omega Italic, Font # 10
CG Omega Bold Italic, Font # 11

Times New: 27 Symbol Sets

Times New , Font # 39
Times New Bold, Font # 40
Times New Italic, Font # 41
Times New Bold Italic, Font # 42

Coronet: 61 Symbol Sets, Font # 12
Clarendon Condensed: 61 Symbol Sets, Font # 13
Univers: 77 Symbol Sets

Univers, Font # 14
Univers Bold, Font # 15
Univers Italic, Font # 16
Univers Bold Italic, Font # 17

Univers Condensed: 61 Symbol Sets

Univers Condensed, Font # 18
Univers Condensed Bold, Font # 19
Univers Condensed Italic, Font # 20
Univers Condensed Bold Italic, Font # 21

Antique Olive: 61 Symbol Sets

Antique Olive, Font # 22
Antique Olive Bold, Font # 23
Antique Olive Italic, Font # 24

Garamond: 61 Symbol Sets

Garamond Antiqua, F ont # 25
Garamond Halbfett, Font # 26
Garamond Kursive, Font # 27
Garamond Kursiv Halbfett, Font # 28

Marigold: 61 Symbol Sets, Font # 29
Albertus: 61 Symbol Sets

Albertus, Font #30
Albertus Extra Bold, Font # 31

Symbol: 1 Symbol Set, Font # 43
Wingdings: 1 Symbol Set, Font # 44

Bitmap Fonts

Line Printer: 63 Symbol Sets

• Pitch = 16.67 cpi

• Size = 8 points

• Portrait only

OCR-A & OCR-B: 1 Symbol Set

• Pitch = 10 cpi

• Size = 12.0 points

• Portrait only

USPSZIP Bar Code: 4 Symbol Sets

• Pitch = Proportional

• Size = 64 points

• Portrait only

IBM/Epson Emulation Fonts

Courier: 63 Symbol Sets, Fixed Spacing

Courier
Courier Bold
Courier Italic

Line Printer: 63 Symbol Sets, Fixed Spacing

Arial: 27 Symbol Sets

Arial, Font # 35
Arial Bold, Font # 36
Arial Italic, Font # 37
Arial Bold Italic, Font #38

E–38 Chapter 6: Fonts

Selec ting Fonts

The printer’s default font is 10 cpi Courier.
The easiest way to select fonts is through your software program. Refer to

your software documentation for information on selecting fonts.
Fonts can also be selected using the printer’s control panel and main menu,

however, if a different font is selected in your software, it will override the
font selected in the printer menu: see Chapter 3 for menu information.

Using Bar Code Fonts

The OKIPAGE 20 printer drivers support USPS PostNet bar code fonts
resident on your printer. Bar Code fonts can be printed easily from WORD
for Windows and other Windows applications.

Symbol Sets

Your printer provides 90 special sets of characters for technical, legal and
foreign language uses, as well as sets of drawing characters and standard
alphanumeric characters. Each font uses symbols from one or more of these
sets.

PC-8 is the printer’s default symbol set. Check your software documenta­tion for information on how to select a symbol set and how to insert a
symbol or special character into your document. Symbol sets can also be
selected under the FONTS & SYMBOLS category in the printer Level-1
menu.

Adobe PostScript Fonts Option

The optional Adobe PostScript Level 2 SIMM Kit (P/N 70032701) provides
an additional 37 Adobe Type 1 fonts (see Chapter 7).

Chapter 6: Fonts E–39

Chapter 7: Accessories

Optional Paper Handling Accessories

Multipurpose Feeder

(P/N 40352801)

Automatically feeds up to 50 envelopes or 100 sheets of paper.

Paper Expansion Tray

(P/N 40346401)

Duplex Feeder

(P/N 70033301)

Converts the OKIPAGE 20 printer into an OKIPAGE 20DX. This feeder
allows you to print on both sides of standard paper.

Additional Options

Network Card

(P/N 70032801)

Doubles the paper capacity to 1,060 sheets by adding an additional
530-sheet paper tray. If desired, a second Paper Expansion Tray can be
added to triple the paper capacity to 1,590 sheets.

Install this card in your OKIPAGE 20/20DX printer to convert it for opera­tion on a network.

English–41

Adobe PostScript Level 2 SIMM Kit (P/N 70032701)

Flash ROM Memory SIMMs

4 MB (P/N 70032601)
8 MB (P/N 70033201)

Expanded Memory SIMMs

User-installable RAM SIMMs are available to upgrade the printer’s
memory in the following sizes:

• 4 MB SIMM (Okidata Part # 70028801)

• 8, 16 and 32 MB SIMMs commercially available (72-pin, 60 ns, FPM,
Non-parity)

SIMM Configurations

There are three sockets in your OKIPAGE 20/20DX printer to take SIMM
boards. See Appendix C for information on the possible SIMM configura­tions for these sockets.

E–42 Chapter 7: Accessories

Chapter 8: Maintenance

This chapter explains how to replace the toner and image drum cartridges,
and clean the LED array.

General Consumables Information

The Toner Cartridge: Type 7 (P/N 40468801)

Toner Cartridge Life

Toner cartridge life depends on the page density, the percentage of each
page that is printed black. An average business letter is printed at between
3% and 5% density, graphics density is usually higher. The higher the print
density, the more toner is used.

On the average, a toner cartridge will produce approximately 5000 sheets at
5% print density.

The Image Drum: Type 7 (P/N 40468701)

Image Drum Life

The life of the image drum depends on a number of factors, including the
operating temperature, humidity, the type of paper you use, and the number
of pages per job. Each time you print or turn the printer on, the drum has to
rotate to start up and to wind down. As a result, frequent one-page print jobs
will wear down your drum more quickly than multiple-page print jobs.

The image drum cartridge should last up to 30,000 pages at 3 pages per job
(continuous printing) or 19,000 pages at 3 pages per minute.

Important: The first toner cartridge you place in your printer will only

produce between 2500 and 3500 sheets. This is normal, as
the new image drum reservoir and developing roller system
must saturate with toner.

English–43

Replacing the Toner Car tridge (P/N 40468801)

Replace the toner cartridge after TONER LOW displays in the control panel
window. At this point, the printer will print about 100 more sheets, then
display TONER EMPTY and stop printing. Printing will resume when a
new toner cartridge is installed.

To replace the toner cartridge:

4. Remove the toner cartridge from the foil package and shak e it from side
to side a few times to distribute the toner evenly.

1. Press the OPEN button and lift the cover.

2. Pull the grey lock lever toward the front of the printer until it stops.

3. Lift out and discard the used toner cartridge in accordance with local
regulations.

5. Carefully peel off the tape from the bottom of the cartridge.

6. Place left end of the toner cartridge into the toner well at an angle,
aligning the recess in the end of the toner cartridge with the tab on the
image drum.

Recess

Tab

7. Lower the right side of the cartridge, aligning the slot with the ridge in
the image drum.

E–44 Chapter 8: Maintenance

8. Push the grey lock lever toward the back of the printer until it stops.

9. Lift out the image drum and put it on a smooth, flat surface. Be sure to

protect the drum from exposure to light either by placing it in the light
shield bag supplied with the printer, or by placing a sheet of paper over
it.

11. Locate the clear plastic film inside the front of the printer, then fold the

lens cleaner over and use it to wipe any paper dust off the plastic film.

Film

12. Replace the image drum and close the cover.

10. Use the lens cleaner supplied in the new toner kit to clean the LED
array.

Chapter 8: Maint enance E–45

Replacing the Image Drum Cartridge
(P/N 40468701)

When the image drum reaches 90% of its life, the CHANGE DRUM message
will display in the control panel window. You should have a new image
drum cartridge and a new toner cartridge on hand at this point. Change the
image drum cartridge when the print becomes faint or begins to deteriorate.

Note: To replace the image drum, you will need both a new image drum

cartridge and a new toner cartridge.

2. Lift out the used image drum cartridge with the toner installed and
discard both in accordance with local regulations.

Precautions!

The image drum is fragile. To avoid damage to the new drum, take these
precautions while handling the new image drum cartridge:

• Avoid touching the green drum surface.

• Be careful not to set the cartridge down on anything that might scratch
the surface of the drum.

• Keep the drum from exposure to direct sunlight and don’t let it sit in
room light for more than 5 minutes. Leave it in the package until you are
ready to install it in the printer.

To replace the image drum cartridge:

1. Press the OPEN button and lift the printer cover all the way back.

3. Open the LED lens cleaner (included with the replacement toner car­tridge) and wipe the LED lens assembly clean.

4. Fold over the lens cleaner and use it to wipe any paper dust off the clear
plastic film inside the front of the printer.

Film

E–46 Chapter 8: Maintenance

5. Open the new image drum package and remove the protective paper, then
remove the tape and shipping insert from the toner well and discard
them.

6. Install the new image drum in the printer, inserting the alignment pins on
each end into the slots in the printer.

Pin

8. Place the left end of toner cartridge into the toner well, aligning the
recess in the end of the toner cartridge with the tab on the image drum,
then lower the right side of the toner cartridge, aligning the slot in the
end of the toner cartridge with the ridge in the image drum.

9. Push the grey lock lever toward back of the printer until it stops.

Slot

7. Remove the new toner cartridge from its package and shake it from side
to side a few times to distribute the toner evenly, then carefully peel off
the tape from the bottom of the cartridge.

Chapter 8: Maint enance E–47

10. Close the printer cover.

11. Reset the Drum Counter:

Important! If the drum counter is not reset when you replace the

drum, the CHANGE DRUM message will appear at the
next “toner low” condition, long before it is actually
necessary to change the drum.

a. Turn the printer on while holding the MENU 1/Menu 2, button.

INITIALIZING, then USERMNT displays in the control panel window.

b. Press MENU 1/Menu 2, 3 times.

DRUM CNT RESET displays.

c. Press ENTER.

The counter resets.

d. Press ON LINE.

Cleaning the LED Array

Clean the LED array every time you install a new toner cartridge. A dirty
LED array could cause faded vertical areas or light printing down a page.

1. Press the OPEN button and lift the printer cover all the way up.

2. Locate the LED array on the underside of the cover. Remove the LED
Lens Cleaner Pad (included with the Toner Kit) from the package and
carefully run it along the LED array.

LED array

Generating a Drum Cleaning Page

If you experience print quality problems, for example repeating marks,
blotching or shading, use the drum cleaning feature. The cleaning process
will remove residual impurities from printing surfaces.

To generate a Drum Cleaning page:

1. Press ON-LINE to set the printer off-line.

2. Lower and open the Front Feeder.

Press §/Recover and ©/Reset simultaneously and hold for 2 seconds.

DRUM CLEANING
MANUAL LETTER REQUEST

or

DRUM CLEANING
MANUAL A4 REQUEST

displays.

3. Insert a clean sheet of letter or A4 paper in the Front Feeder.

Note: If you do not have a lens cleaner pad, you can use a lint-free cloth

with a little rubbing alcohol on it to clean the LED array.

3. Close the printer cover.

4. Press FORM FEED.

The Cleaning Page will print.

5. Press ON-LINE to return the printer to ready.

Note: An extra LED cleaning pad is provided with each toner cartridge.

Clean the LED array between toner changes if faded vertical stripes
appear.

E–48 Chapter 8: Maintenance

Chapter 9: Problem Solving

Most of the printing difficulties you might encounter have a simple solution.
This chapter can help you troubleshoot problems concerning:

• Paper jams

• Printer messages

• Print quality

• Software

• Hardware
If you are unable to solve your printer problem, see Appendix A for Service

and Support information.

Paper Jams

If a paper jam occurs, a message will display which indicates the location of
the jam. Once the jam is cleared, the cover is closed and Warming Up is
complete, the printer prints all the pages affected by the jam.

Paper Jam Messages

PAPER INPUT JAM

Paper jammed as it was being fed in from the paper tray or other source.

PAPER FEED JAM

Paper jammed somewhere between the input and the paper exit.

PAPER EXIT JAM

Paper jammed as it was exiting the printer.

DUPLEX INPUT JAM

Paper jammed as it was being fed in from the paper tray.

DUPLEX OPEN JAM

Paper tray was opened as the paper was being fed through the Duplex
Feeder.

DUPLEX FEED JAM 1

Paper jammed as it was being fed to the reverse roller in the Duplex Feeder.

DUPLEX FEED JAM 2

Paper jammed as it was being reversed in the Duplex Feeder.

DUPLEX FEED JAM 3

Paper jammed as it was being fed through the Duplex Feeder.

English–49

Why Paper Jams Occur

Clearing Paper Jams

Reason: The paper tray is ov erloaded.

Corrective Action: Do not fill the tray above the PAPER FULL mark.

Reason: Paper is too heavy, too light, or contains excess cotton content.

Corrective Action: Switch papers and use the recommended stock.

Reason: Paper is too moist or too dry, causing missfeeds and imaging
problems.

Corrective Action: Store paper in average humidity, reseal opened reams. In
areas of e xtreme dryness or humidity, do not leave paper in the tray over ­night.

Reason: Rear paper exit tray may not be fully extended.

Corrective Action: Check to be sure that the rear exit tray is fully extended.

Reason: Rear exit tray was lowered while a job was printing.

Corrective Action: Resend the print job after lowering the rear exit tray.

Reason: Paper tray was opened while paper was feeding through the duplex
feeder (optional on OKIPAGE 20).

Corrective Action: Remove the jammed sheet from the duplex feeder, then
reinstall the paper tray and resend the print job.

Clearing a Paper Input Jam

PAPER INPUT JAM
CHECK TRA Y1

1. Slide out the paper tray.

2. Remove the sheet that did not feed, then inspect the remaining sheets to
see that they are not wrinkled or stuck together.

3. Close the paper tray.

E–50 Chapter 9: Problem Solving

4. Press the OPEN button, then open and close the top cover to clear the
paper jam message.

Clearing a Paper Feed Jam

3. Carefully remove the jammed paper.

PAPER FEED JAM
CHECK TRA Y1

1. Press OPEN and lift the cover.

2. Lift out the image drum cartridge (Careful! Avoid touching the shiny
green drum area!) and place it on a smooth, flat surface.

Caution!The fusing unit may be HOT!

4. Put the image drum cartridge back into the printer.

5. Close the cover.

Chapter 9: Problem Solving E–51

Clearing a Paper Exit Jam

PAPER EXIT JAM
REMOVE THE P APER

1. Press OPEN and lift the top cover to release roller pressure.

4. Close the printer cover.

2. Pull the jammed paper out from the rear exit.

Caution!The fusing unit may be HOT!

3. If the paper will not release, try carefully pulling it out from inside the
printer.

Clearing Duplex Feeder Paper Jams

Clearing Duplex Feeder Input Jams

DUPLEX INPUT JAM
REMOVE THE P APER

To clear a Duplex Feeder Input paper jam, follow steps 1 through 4 under
“Clearing a Paper Input Jam” earlier in this chapter.

Clearing a Duplex Feeder Open Jam

DUPLEX OPEN JAM
REMOVE THE P APER

1. Press the OPEN button and open the top cover.

E–52 Chapter 9: Problem Solving

2. Carefully pull the sheet from inside the printer.

Caution!The fusing unit may be hot!

2. Remove the jammed sheet from the back of the printer

3. Close the printer cover.

Clearing Duplex Feeder Jams 1 & 2

DUPLEX FEED JAM1 DUPLEX FEED JAM2
REMOVE THE P APER REMOVE THE P APER

1. Remove the paper tray.

3. Replace the paper tray.

4. Press the OPEN button, then open and close the top cover to clear the
paper jam message.

Chapter 9: Problem Solving E–53

Clearing Duplex Feeder Jam 3

DUPLEX FEED JAM3
REMOVE THE P APER

1. Remove the paper tray.

2. Reach in the front of the printer and pull the jammed sheet out of the
Duplex Feeder.

4. Press the OPEN button, then open and close the top cover to clear the
paper jam message.

Printer Display Messages

The control panel window displays messages about your printer’s operating
conditions.

Message: CHANGE DRUM
Meaning: Appears on second line of display to indicate that the drum is near

90% of life. Change drum and reset drum counter. Note: If the
drum counter is not reset when you replace the drum, the
CHANGE DRUM message will appear at the next “toner low”
condition. See “Replacing the Image Drum Cartridge” in Chapter

8.

Message:
Meaning: Indicates number of copies being printed.

3. Replace the paper tray.

Message:
Meaning: Close cover.

Message:
Meaning: Print data is in buffer. xxx = emulation

Message:
Meaning: Drum Cleaning page is printing.

E–54 Chapter 9: Problem Solving

COPY nnn/mmm

nnn = page being printed.
mmm = total copies requested.

COVER OPEN

DATA PRESENT .xxx

DRUM CLEANING

Message: DUPLEX INPUT JAM

REMOVE THE PAPER

Meaning: Paper has jammed when entering Duplex Feeder. Remove jammed

paper, then open and close cover.

Message:

DUPLEX INPUT JAM1
REMOVE THE PAPER

Meaning: Paper has jammed when being fed to reverse roller in Duplex

Feeder. Remove jammed paper, then open and close cover.

Message:

DUPLEX INPUT JAM2
REMOVE THE PAPER

Meaning: Paper has jammed within the Duplex Feeder. Remove jammed

paper, then open and close cover.

MESSAGE:

DUPLEX INPUT JAM3
REMOVE THE PAPER

Meaning: Paper has jammed in the Duplex Feeder. Remove jammed paper,

then open and close cover.

Message:

DUPLEX OPEN JAM
REMOVE THE PAPER

Meaning: Paper jammed as it entered Duplex Feeder. Remove jammed

paper, then open and close cover.

Message:

EEPROM RESETTING

Meaning: EEPROM resetting to factory defaults. Returns to ON-LINE.

Message:

ERROR CONTROLLER
nn -aaaaaaaa

Meaning: Controller error. nn = exception code. aaaaaaaa = error address.

Call Technical Support or a Service Center. Power off printer to
clear error. If error continues contact service.

Message:

ERROR HOST I/F
RS232C

Meaning: Serial interface error. Press RECOVER to continue. Check the

protocol of both the PC and the printer. Resend job.

Message:

ERROR MEMORY
OVERFLOW

Meaning: Page data exceeds available memory. Press RECOVER to con-

tinue. Adjust RASTER BUFFER, RECEIVE BUFFER, and/or
FONT PROTECT in Menu and resend job.

Message:

ERROR PAPER SIZE
CHECK tttttttt

Meaning: Incorrect paper size detected for tray tttttttt. Provide correct paper

size in tray. Open and close cover to continue.

Message:

ERROR PRINT
OVERRUN

Meaning: Data too complex for current RASTER BUFFER Setting. Increase

RASTER BUFFER value and resend job, or add memory. Press
RECOVER to continue.

Message:

ERROR
nn

Meaning: Printer error. Try turning the printer off, then on again. If this

doesn’t clear the error, write down the error number nn and
contact your service provider.

Chapter 9: Problem Solving E–55

Message:

ERROR RECEIVE
BUFFER OVERFLOW

Meaning: Receive buffer overflow. Data was lost. Press RECOVER to

continue. Resend job.

Message:

FLUSHING JOB

Meaning: Data is being discarded as a result of command received.

Printer Display Messages (continued)

Message: FRONT TRA Y ERROR

PRESS RECOVERKEY

Meaning: Error in manual feeder. Press RECOVER to correct.

Message:

ON-LINE .xxx
Mmmmm ttttt

Meaning: Ready to receive data. xxx = emulation. Mmmmm = SIMPLEX or

DUPLEX (on OKIPAGE 20, appears only if optional duplex
feeder is installed). ttttt = paper tray selected

Message:

FUSER LIFE

Meaning: Appears on second line of display to indicate that the fuser is near

end of life. Contact your service dealer (see Appendix A).

Message:

INITIALIZING

Meaning: Controller is being initialized at power on.
Message:

Mmmmm MANUAL
yyyyyyyy REQUEST

Meaning: Insert requested paper. Printing is stopped until paper is provided

or RECOVER is pressed.
Mmmmm = requested size
yyyyyyyy = requested paper media (paper, envelope, etc.)

Message:

Mmmmm tttttttt
PAPER REQUEST

Meaning: Paper size mmmmm requested at tray tttttttt. Printing is stopped

until paper is provided or RECOVER is pressed.

Message:

OFF-LINE .xxx
Mmmmm ttttt

Meaning: Not ready to receive data. xxx = emulation. Mmmmm = SIM-

PLEX or DUPLEX (on OKIPAGE 20, appears only if optional
duplex feeder is installed). ttttt = paper tray selected

Message:

PAPER EXIT JAM
REMOVE THE PAPER

Meaning: Paper jammed during exit. Clear jam and open/close top cover .
Message:

PAPER FEED JAM
CHECK tttttttt

Meaning: Paper jammed during feeding from tray tttttttt. Clear jam and

open/close top cover.

Message:

PAPER INPUT JAM
CHECK tttttttt

Meaning: Paper jammed while being supplied from tray tttttttt. Clear jam

and open/close top cover.

Message:

PAPER NEAREND Tn

Meaning: Indicates only about 20 sheets left in tray Tn.
Message:

PAPER OUT
mmmmm tttttttt

Meaning: Paper size mmmmm is out at tray tttttttt. Printing is stopped until

paper is loaded.

Message:

POWER SAVING

Meaning: Flashes on second line of display to indicate that printer is in

power saving mode.

Message:

Meaning: Memory overflow has occurred. Press FORM FEED to eject

E–56 Chapter 9: Problem Solving

PRESS FORM FEED
TO EJECT

paper.

Message: PRINT DEMO PAGE
Meaning: Demo page is printing.

Message:

PRINT FONTS

Meaning: Typeface List page is printing.
Message:

PRINT MENU

Meaning: Menu page is printing.

Message:

TONER LOW

Meaning: Appears on second line of display to indicate that toner is running

out. About 100 more pages can be printed after this message first
appears.

Message:

TONER SENSOR

Meaning: Appears in second line of display to indicate that a malfunction of

toner sensor has been detected.

Message:

PRINTING

Meaning: Data is being received and printed.
Message:

PROCESSING .xxx

Meaning: Data being received or processed. xxx = emulation
Message:

RESET

Meaning: Manual reset was initiated. All temporary fonts and macros are

deleted.

Message:

RESET TO FLUSH

Meaning: Printer was switched to off-line with data in buffer. Press RESET

to delete data.

Message:

RESET TO SAVE

Meaning: Press ©/Reset to save menu changes. Menu changes cannot be

reset automatically because data is present in buffer.

Message:

STACKER FULL
REMOVE THE PAPER

Meaning: Rear paper exit bin is full. Printing is stopped until paper is

removed.

Message:

TONER EMPTY
REPLACE TNR CART.

Meaning: Toner cartridge is virtually empty and must be changed to avoid

print deterioration.

Message:

tttttt INSTALL

Meaning: Tray tttttt is pulled out: reinsert tray.

Print Quality Problems

Before consulting a service representative regarding a print quality problem,
check the problems listed below to see if there is a solution, or something
you might have ov erlooked.

Blank sheets printed.

Reason: Image drum cartridge may have been exposed to light, or LED

array or image drum contacts may have failed.

Solution: Leave image drum cartridge in total darkness for several hours. If

this fails to restore it, install a new image drum cartridge.

Reason: Empty or missing toner cartridge.
Solution: Install new toner cartridge.

Entire page prints faintly.

Reason: Empty toner cartridge. Pages get fainter after toner is used up.
Solution: Install new toner cartridge.

Reason: LED array is dirty.
Solution: Clean the LED array.

Chapter 9: Problem Solving E–57

Page has gray background.

Reason: Static electricity causes toner to stick to background
Solutions:

(1) Change papers to an acceptable laser bond and use a humidi­fier.
(2) Generate a Drum Cleaning page.

Reason: Image drum has been exposed to light.
Solution: Leave image drum cartridge in total darkness for several hours. If

this fails to restore it, install a new image drum cartridge.

Page prints all black.

Reason: Hardware problem
Solution: Contact your service representative.

Page has repeating marks.

Reason: Excess toner in paper path.
Solution: Generate a Drum Cleaning page.

Reason: Damaged image drum cartridge causes repetitive marks due to

surface nicks and scratches.

Solution: Install new Image drum cartridge.

Vertical white streaking or faint areas on page.

Reason: Toner is low and does not distribute properly or the drum is worn

out.

Solutions:(1) Replace toner cartridge.

(2) Check drum and replace if necessary .

Reason: LED array is dirty.
Solutions:(1) Clean LED array.

(2) Contact your service representative.

Faded vertical stripes

Reason: LED array is dirty.
Solution: Clean the LED array.

Vertical black lines

Reason: Toner is low.
Solution: Replace toner cartridge.

Reason: Scratched image drum.
Solution: Replace the image drum cartridge.

Reason: Hardware problem.
Solution: Contact service representative.

An oblong area of faint print appears on each page.

Reason: “Dropout” caused by using cotton bond paper in high humidity.

Moisture has affected paper.

Solution: Change to a different type of paper or use a dehumidifier; check

toner.

Fuzzy print

Reason: LED array is dirty.
Solution: Clean the LED array.

Distorted print

Reason: Paper path lamp assembly or fusing unit problem.
Solutions:(1) Generate Drum Cleaning page.

E–58 Chapter 9: Problem Solving

(2) Contact service representative.

White blotches or faded gray areas and temperature or humidity is
high or low.

Reason: Difficult environment.
Solution: Check toner. If okay, adjust settings in Maintenance Menu (See

Chapter 3).

Faded print after installation.

Reason: Toner cartridge is not correctly installed.
Solution: Install toner cartridge correctly.

Pages curl excessively

Reason: Printing on wrong side of paper.
Solutions:(1) Turn paper over in tray.

(2) When installing paper, make a note of the print side arrow on
the paper package, then install the paper “print side down” in the
paper tray.

Reason: Moisture in paper. Improper storage.
Solution: Avoid storing paper in areas of excessive temperature changes

and humidity.

Print is smeared or blotched.

Reason: Dirty or defective fuser assembly or other hardware problem.
Solutions:(1) Generate Drum Cleaning page.

(2) Contact your service representative.

Printed page is light or blurred.

Reason: Toner is low.
Solution: Replace toner cartridge.

Reason: Paper used is not designed for laser printers.
Solution: Switch to a recommended paper.

Reason: LED array is dirty.
Solution: Clean LED array.

Bold characters and dark lines are smeared.

Reason: Toner is low.
Solution: Replace toner cartridge.

Print is darker than usual.

Reason: Darkness setting is too high.
Solution: Change Darkness setting in Menu.

Reason: High humidity.
Solution: Recommended operating humidity is 20-80%.

Chapter 9: Problem Solving E–59

Adjusting Print Quality

The following items in the printer menus can be set to adjust print quality.
See Chapter 3 for more information.

Level-1 Menu

MEDIA TYPE

TRA Y1
TRAY2 (appears only if paper expansion tray option is installed)
TRAY3 (appears only if second paper expansion tray option is installed)
FRONT/MANUAL
MULTIFEEDER (appears only if optional multipurpose feeder is installed)

Specify a paper weight of Light, Medium Light, Medium, Medium
Heavy, or Heavy for the appropriate paper feed source to improve
print quality and toner fusing.

Maintenance Menu

SETTING

Make adjustments for difficult environment or rough/thick paper.

Software Problems

Most printer features are controlled by your software application. For more
information, see your software documentation or contact your software
vendor.

Here are solutions to common problems related to software:

Blank pages appear between printed pages.

Reason: Number of lines per page in software is not equal to number of

lines per page of printer.

Solution: Many software packages assume 66 lines per page; your printer

default is 60. Adjust software accordingly or set LINES/Pg in
Menu 1 to equal lines per page in software.

Level-2 Menu

PRINT MODE

Cannot get justified right margin with a proportionally spaced font.

Reason: Right justification with proportional fonts is a software feature.
Solution: Check your software manual to see if this feature is supported.

RESOLUTION

Control codes not operating correctly

Set resolution in dots per inch.

DARKNESS CONTROL

DARKNESS

Reason: Incorrectly entered control codes.
Solution: Check for confusion of the lower case letter l with the number 1,

Set darkness of characters.

TONER SAVING

Lower print quality to reduce toner consumption: engage only for
proofs and rough drafts.

E–60 Chapter 9: Problem Solving

the upper case letter O with the number 0; make sure you are
using upper/lower case correctly; make sure font is specified
correctly and is available.

Data sent to printer does not print but DATA message appears.

Reason: A form feed has not been sent.
Solution: Press the ON-LINE button to take the printer off-line, then press

FORM FEED to eject the final page, or send a FF command
(decimal character 12). If desired, set AUTO EJECT in MENU 2.

Last page of document is not printed.

Reason: No form feed provided at end of document.
Solution: Press ON-LINE to take the printer off-line then press FORM

FEED to eject the final page or send the form feed code (decimal
character 12). If desired set AUTO EJECT in MENU 2.

First line on page won’t print.

Reason: Tops of letters extend into unprintable area so they don’t print.
Solution: Set your margins in software to print within the printable area.

(1/2" from physical edge of paper.)

Graphics won’t position properly.

Reason: Wrong reference point being used.
Solution: Take measurements from the printable area not from the physical

edges of the page.

Parts of documents are missing at the edges of the printed page.

Reason: Software is attempting to print beyond the printer’s maximum

image area.

Solution: Adjust software page margins to printer’s maximum margins

(8.25", x 10 .75" for standard sheets).

Parts of control codes are printed at the beginning of documents.

Reason: Command sent is not a true printer command generally because

the ESC character was not sent.

Solution: Before sending control codes through an application make sure

the ESC character can be entered and is entered properly.

Print job started with italics changed to bold but italics still output.

Reason: Font selection is by priority bold and italic is ‘’higher’’ than bold.
Solution: Turn italics off before turning bold on.

Printer ignores control codes sent prior to printing a document.

Reason: The application software automatically sends a reset command

before printing.

Solution: Embed the control codes in the text to be printed.

‘’Garbage’’ prints

Reason: Incorrect driver is installed.
Solution: Install the appropriate driver (See the “Software Installation

Guide”)

Printer’s output is below rated speed.

Reason: Delays are caused by software formatting routines graphics

downloads, and other application-specific factors.

Solution: For maximum speed output plain text.

Size of top margin increases with each page printed.

Reason: “Creeping text.” Number of lines per page in software is not

equal to number of lines per page of printer.

Solution: Many software packages assume 66 lines per page but printer’s

default is 60. Adjust software accordingly or set LINES/PG in
Menu 1 to equal lines per page in software.

Strange symbols appear during normal printing.

Reason: Wrong symbol set.
Solution: Make sure the symbol set selected corresponds to symbol set

resident, or soft font.

Chapter 9: Problem Solving E–61

Hardware Problems

Certain error messages (See Printer Messages at the beginning of this
chapter) indicate a hardware problem. Other possible hardware problems
are listed below:

Graphic image prints partly on one page partly on the next.

Reason: Insufficient printer memory for image at set resolution.
Solution: Change the resolution, reduce the image size, or install more

memory.

Nothing happens but printer indicates it is ready to receive data.

Reason: Configuration error.
Solution: Check cable connection. If more than one printer is available

make sure your printer is selected. Make sure printer is on-line.

‘’Garbage’’ prints.

Reason: Incorrect cable configuration. (Also see Software Problems.)
Solution: Check cable signal continuity and length.

Printer freezes or displays error message when computer is rebooted.

Reason: Booting the computer while the printer is on can cause a commu-

nications error.

Solution: Take printer off-line before rebooting computer.

Change Drum message appears after only 4000 to 5000 pages are
printed.

Reason: Drum counter was not reset when the drum was replaced.
Solution: Reset the drum counter (see “Replacing the Image Drum Car-

tridge” in Chapter 8). Always reset the drum counter when
replacing the image drum.

Odors

Reason: Gases are given off by forms or adhesives passing through the

printer’s fusing unit.

Solution: Make sure the forms you use can withstand heating; provide

adequate ventilation.

E–62 Chapter 9: Problem Solving

Appendix A: Service & Support

How to Get Service

If you are unable to solve your printer problem after consulting the trouble­shooting information, contact the following sources for service or support.

Note: This information applies to the US and Canada only.

Your Dealer

Consult the store where you purchased your printer, or call
1-800-OKIDATA for the location of the nearest authorized OKIDATA
service dealer. Have your zip code ready.

Your printer has a 1-year on-site warranty. (US and Canada only) Proof of
purchase is required for warranty work. Be sure to retain your purchase
documents.

Prices and minimum charges for work done beyond the warranty period
may vary.

Customer Support Center

For customer assistance call 1-800-OKIDATA. The Okidata Information
System Automated Attendant is available 24 hours a day, 7 days a week.
The system can provide immediate assistance with:

• Basic operating procedures

• Sales and service referrals

• Parts and consumable referrals

• Product Information

Customer Service Representatives

For Technical Assistance call 1-800-OKIDATA. Agents are available 24
hours a day, seven days a week. Please be sure that you are calling from a
telephone close to your printer, so you can describe your problem accu­rately. Agents can assist you with:

• Installation of your Okidata printer

• Determination of printer issues that require service

• Availability and installation of printer drivers (CSRs are not trained to

provide assistance with the use of commercial software packages. Please
consult your software user’s manual for times and availability of their
support).

• Consumer relations

• Interface Information

Faxable Facts

You can have product and support information faxed automatically to you
through Okidata’s Faxable Facts, an on-line document retrieval system. A
touch-tone telephone and facsimile machine with a designated telephone
number are required.

Call toll-free at 1-800-654-6651, press option 2 to hear a description of how
Faxable Facts works. If you are calling for the first time, order a catalog of
available documents. This system is accessible 24 hours a day, 7 days a
week. The following information can be faxed to you in minutes:

• Product data brochures

• Product part numbers and pricing (USA and Canadian)

• User Tips

• Accessories, Options, and Consumables part numbers and pricing (USA

and Canada)

English–63

Internet

See Okidata’s Internet Home Page at http://www.okidata.com
E-mail: comments@okidata. com

Purchasing Supplies

Before you order, know your printer model number (see the front of the
printer) and have the correct part number and description of the item.

Okidata Service Centers

Your printer has a 1-year on-site warranty. (US and Canada). If you need to
ship your printer to a service center, repack it in the original packing
materials. If the original packaging is not available, contact your dealer or
1-800-OKIDATA for shipping instructions.

• Allow 30 days for round trip shipping and repair via a depot.

• Carry-in repairs must first be called in to schedule service.

• Before shipping your printer, call for a return authorization number
(RA).

Okidata US and Canada Service Center Locations:

United States

East Central

Okidata Okidata
57 Carnegie Plaza 851 Feehanville Drive
Cherry Hill, NJ 08003 Mt. Prospect, IL 60056
Tel: [phone] Tel: [phone]
Fax: [phone]

Canada

Okidata
2735 Matheson Blvd., East
Unit 1
Mississauga, Ontario L4W4M8
Tel: [phone]
Fax: [phone]

Ways to Purchase

• Consult the dealer where you purchased your printer.

• Consult an Okidata Authorized Sales or Service Dealer.

• Call 1-800-OKIDATA for the nearest Authorized Sales and Service
location. Have your ZIP code ready for our Customer Support Represen­tatives.

• Order toll-free by phone at 1-800-OKIDATA (1-800-654-3282), using
VISA, Mastercard or American Express.

- $10.00 minimum purchase required.

• Check office supply catalogs or your local stationery store. Most carry
Okidata brand supplies.

In Canada, call 905-602-6400 to order parts: VISA and American Express
are accepted.

Supply Order Numbers

Toner Cartridge, “Type 7” (Okidata P/N 40468801)

Image Drum, “Type 7” (Okidata P/N 40468701)

E–64 Appendix A: Support & Service

Appendix B: Specifications

General Specifications

Print Method: LED array
Print Speed: 20 pages per minute, one-sided printing (SIMPLEX mode,

standard)
10 pages per minute, two-sided printing (DUPLEX mode;

on OKIPAGE 20, applies only if optional Duplex Feeder is
installed)

Resolution: 300 x 300 dpi, 600 x 600 dpi, 600 x 1200 dpi
RAM: 4 MB standard, expandable to 68 MB (optional SIMMs

installed)

ROM: 6 MB standard (optional PostScript board installed)
Interface:

Parallel: IEEE 1284 compliant, bi-directional port
Serial: RS232C

Emulations: HP

HP LaserJet 5 PCLXL
IBM® Proprinter II
Epson® FX
Auto Emulation Switching

®

LaserJet® 5 PCL5e

®

Typefaces

Bitmap: Line Printer, OCR-A, OCR-B
Scalable

Fixed: Courier, Letter Gothic

Proportional: Albertus, Antique Olive, Arial, CG Times, CG Omega,

Clarendon, Coronet, Garamond, Marigold, Symbol, Times
New, Univers, Univers Condensed, Wingdings

Bar Code: USPS PostNet
SIDM Mode: Courier, Line Printer

Paper Handling Specifications

Paper T ray: 530 sheets, 16-28 lb. paper
Manual Feeder: 100 sheets, 16-36 lb. paper

10 Envelopes

Duplex Feeder (OKIPAGE 20DX):16-28 lb. paper

Environmental Specifications

Temperature

Operating: 50 to 90°F (10 to 32°C)
Storage: 14 to 110°F (-10 to +43°C)

Humidity

Operating: 20 to 80% RH
Storage: 10 to 90% RH

English–65

Electr ical Specifications

Voltage: 120V ac, +10%, -14%
Frequency: 50/60 Hz +/-2%
Power

Idle: 95 watts

Operating: 350 watts

Peak: 820 watts

Power Save Mode: 25 watts

Physical Specifications

Width: 14.4 inches (366 mm)
Depth: 18.2 inches (462 mm)
Height: 13 inches (331 mm)
Weight: OKIPAGE 20 = 42 lbs. (19 kg)

OKIPAGE 20DX = 47 lbs. (21.3 kg)

Specifications are subject to change without notice.

E–66 Appendix B: Specifications

Appendix C: Installing SIMMs

SIMM Configurations

The OKIPAGE 20 has three slots for installation of optional SIMMs:

ROM Slot for

Adobe PostScript SIMM

or Flash Memory SIMM

Two RAM Slots for
Memory Expansion SIMMs
(4, 8, 16, or 32 MB each,
72-pin, 60 ns, FPM, non-parity)

See Chapter 7 for ordering information on these accessories.

Installing SIMMs

To install SIMMs in the printer:

1. Turn the printer off.

2. Unplug the power cord.

3. Detach the interface cable from the back of the printer.

You can use these slots to add up to 64 MB of memory (two 32 MB
SIMMs) to the standard 4 MB OKIPAGE 20/20DX printer memory, and/or
to install either the Adobe PostScript SIMM Kit or the Flash ROM SIMM.

English–67

4. Push the OPEN button, then open the top cover.

7. Remove and sav e the two screws on the left of the metal plate covering
the internal board, then pull the plate out about an inch and lift it out.

5. Remove and sav e the two large screws on the right side, which hold the
side panel in place.

Remove screws

6. Pull the side panel out and remove it from the printer.

Remove screws

8 Install the SIMMs:

a. Locate the three SIMM sockets on the board. Always install SIMMs in

the sockets from left to right.

SIMM Sockets

b. Insert the gold metallic contact edge of the SIMM into the socket at

about a 45 ° angle, with the notched corner of the SIMM at the
bottom. Push in until the gold contacts are fully inserted into the
socket.

Gold Contacts Edge

Notched Corner

E–68 Appendix C: Installing SIMMs

c. Pivot the SIMM to the left until it snaps into place.

Note: Repeat steps a through c if you are installing additional SIMMs,

working from left to right.

9. Insert the tabs on the metal plate into the slots on the printer housing,

then swing it up into place and replace the two mounting screws.

11. Secure the panel in place with the two screws.

Replace screws

12. Close the printer cover.

10. Replace the side panel (tabs go in slots): you’ll need to move the cover

hinge out of the way before you put the side panel back in place.

Cover Hinge

Appendix C: Installing SIMMs E–69

13. Reattach the PC interface cable.

14. Plug the power cord into the power outlet.

15. Turn the printer on.

16. Check the menu printout to be sure that the SIMMs are properly

installed:
a. Press ON-LINE to place printer off-line.

b. Press the PAPER SIZE/Print Menu button for 2 seconds.

PRINT MENU displays then the menu prints.

c. Check the top of the menu printout to verify that the SIMMs you

installed appear (“Page Memory Installed” will appear if you in­stalled memory expansion SIMMs).

Note: If no verification appears at the top of the menu printout, open

the printer back up and make sure that the SIMMs are fi rmly in
place, then print the menu out again.

E–70 Appendix C: Installing SIMMs

Limited Warranty

OKIDATA, division of Oki America, Inc. (OKIDATA) warrants this printer
to be free from defect in material and workmanship and will remedy any
such defect according to the terms of this Limited Warranty. This Limited
Warranty extends to the original purchaser only. This Limited Warranty
does not extend to network setup, application conflicts, or consumable
items including but not limited to image drum cartridges, toner cartridges,
fuses, etc.

OKIDATA will repair (or at its option, replace) at no charge, any defective
component(s) of the Printer for one (1) year from the date of purchase
except for the printhead (LED imaging array), which is warranted for a
period of five (5) years from date of purchase. This Limited Warranty
extends to the original purchaser only .

On-Site Repair

✓On-Site repair is available in the United States and Canada only

OKIDATA will, for a period of 1 year from the date of purchase, repair (or
replace at its option) on-site at the original purchaser’s facility within a 50
mile radius of an Authorized Service Center and without charge, any
defective component(s) of the OKIPAGE 20, provided that this warranty
service is performed by an authorized OKIDATA service center or autho­rized third-party service organization. The printhead (LED imaging array)
has a 5 year parts warranty from date of purchase. On-site replacement of
the printhead is limited to one year from date of purchase. For the remain­ing printhead warranty period, replacement will be at an authorized service
center or authorized third party service organization.

To make request or claim for service under this Limited Warranty, contact
your OKIDATA Authorized Dealer, authorized third-party service pr ovider,
or OKIDATA.

A written receipt for the product, showing the date of purchase, dealer’s
name, and serial number of the OKIPAGE 20 printer, must accompan y any
request or claim for work to be performed under this Limited Warranty.

This Limited Warranty shall not apply if the product has been damaged due
to abuse, misuse, misapplication, accident, or as a result of service or
modification by any other than an authorized OKIDATA service center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON
THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIM­ITED TO, ANY PARTICULAR PURPOSE, SHALL EXTEND BEYOND
THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE. Some
states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.

OKIDATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS
ARISING FROM THE USE OF THIS PRODUCT. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so
the above exclusion may not apply to you.

Additional information on obtaining service under this Limited Warranty is
available by contacting the OKIDATA dealer from whom the product was
purchased, by contacting OKIDATA directly at 1-800-OKIDATA (U.S. and
Canada, English only), or by contacting one of the service locations listed
below.

This Limited Warranty applies to this OKIDATA printer. However, the
procedure for obtaining service may vary outside the continental United
States. Contact your OKIDATA dealer for such warranty service informa­tion. This warranty gives you specific legal rights, and you may also ha ve
other rights which vary from state to state.

English–71

Okidata Service Centers

United States

Okidata

Tel: [phone]
Fax: [phone]

Canada

Okidata
Tel: [phone]

Fax: [phone]

Argentina

Free Distribuidores Mayoristas

Tel:

Buenos Aires: [phone]
Cordoba: (051) 61-4060
Rosario: (041) 49-4440

Fax: [phone]

Chile

Teknos Communicaciones

Tel: [phone]
Fax: [phone]

Colombia

Texins, S.A.

Tel: [phone]
Fax: [phone]

Venezuela

MAI de Venezuela S.A.

Tel: [phone]
Fax: [phone]

Brazil

Oki Data do Brasil, Ltda

Tel: [phone]
(5511)-5584-0267

NYTEK

Rua Pe. Francisco Libermann, Sao Paulo
Tel: [phone]
Fax: [phone]

NYTEK

Rua Paranapanema
Sao Paulo
Tel: [phone], 7, 8

Fax: [phone]

Mexico

Oki Data de Mexico, S.A. de C.V.

Tel: [phone]
Fax: [phone]

C-SERCOMP

Tel: [phone]
Fax: [phone]

COMPU SUPPORT

Tel: [phone]
Fax: [phone]

ROM Mayoreo Mexico S.A. de C.V.

Tel/F ax: 525-682-3407

E–72 Limited Warran ty

Material Safety Data Sheet

OKIPAGE 20 Toner,

P/N 40468801

MSDS # 58328701

For more information, contact Okidata at:

532 Fellowship Road
Mount Laurel, NJ 08054

Emergency Information: 1-800-OKIDATA

Emergency First Aid Procedures

Emergency: Toner swallowed (ingested)

Procedure: Dilute by giving two glasses of

water and induce vomiting by
administering Syrup of Ipecac
(follow manufacturer’s instruc­tions). Seek medical attention.

NEVER give anything by mouth
or attempt to induce vomiting in a
person who is unconscious.

Emergency: Toner inhaled

Procedure: Remove person to fresh air. Seek

medical attention.

Emergency: Toner gets in the eyes

Procedure: Flush eyes with large quantities

of cool water for 15 minutes,
keeping the eyelids open with
fingers. Seek medical attention.

Note: Small amounts of toner on skin or cloth-

ing can easily be removed with soap and
cold water. Hot water makes toner harder
to remove.

Hazardous Ingredients

Styrene-Butyl Acrylate Copolymer

(91% by weight)

CAS# 25767-47-9
OSHA TWA 15 mg/m3 for total dust
ACGIH TLV 10 mg/m3 for total dust

Carbon Black (5-7% by weight)

CAS# 1333-86-4
OSHA TWA 3.5 mg/m
ACGIH TLV 3.5 mg/m

Paraffin Wax (less than 3% by weight)

CAS# 8002-74-2
OSHA TWA 2 mg/m3 for total dust
ACGIH TLV 2 mg/m3 for total dust

Amorphous Fumed Silica

(less than 1% by weight)

CAS# 67762-90-7
OSHA PEL 15.0 mg/m3 for total dust
ACGIH TLV 10.0 mg/m3 for total dust

Note: This product is not regulated under

Section 313 of SARA, Title III.

3
3

Physical Data

Melting Point: 110°C (230°F)
Boiling Point: Not applicable
Vapor Pressure: Not applicable
Vapor Density (Air=1): Not applicable
Evaporation Rate (Butyl Acetate=1): Not

applicable

Specific Gravity (H2O=1): 1.15
Solubility in water: Negligible
Appearance and odor: Black granules, no odor

Fire and Explosion Hazard Data

Flash Point (Method Used): Not applicable
Flammable Limits

Lower Explosive Limit: Not applicable
Upper Explosive Limit: Not applicable

Extinguishing Media: W ater, CO2, Dry Chemi-

cal, or Foam

Special Fire Fighting Procedures: Do not use

methods that may create a dust cloud, such as
high pressure water and/or steam

Unusual Fire and Explosion Hazards:

- Organic components decompose at 392­851°F (200-455°C).

- Material may explosively combust when
finely suspended in air.

- Thermal decomposition of organic compo­nents may result in release of oxides of
carbon and nitrogen.

English–73

Health Hazard Data

Routes of Entry: Inhalation, Ingestion, Eyes,

Skin.

Health Hazards:

1. Styrene-Butyl Acrylate Copolymer

Subcutaneous implantation of polymeric styrene
powder in rats has induced tumors at the site of
implantation.

2. Carbon black

(Group 2B “Possible Carcinogen”; IARC)
Overexposure to carbon black is associated with

causing irritation, conjunctivitis, and corneal
hypoplasia of the eyes; minor irritation and
eczema of the skin; and irritation and bronchitis.
Long-term inhalation exposure may be associ­ated with causing lung cancer.

3. Paraffin Wax

(Group 3 “Not Classifiable”; IARC)
May cause eye, skin, respiratory, and digestive

tract irritation. Paraffin is an equivocal tumori­genic agent by RTECS criteria.

4. Amorphous Fumed Silica

(Group 3 “Not Classifiable”; IARC)
Overexposure to amorphous silica has been

associated with causing irritation of the lungs
and pneumoconiosis. Long term inhalation
exposure may be associated with producing
tumors in laboratory animals.

Reactivity Data

Stability: Stable
Polymerization: Will not occur.
Hazardous Decomposition Products: Thermal

decomposition may result in release of oxides
of carbon and nitrogen.

Temperature: Do not expose to temperatures

above 200°C (392°F).

Incompatibility: Avoid exposure to strong

oxidizers.

Spill Cleanup and Disposal

Spill Cleanup

Small Spills

– Remove sources of ignition.
– Clean up spill with wet cloth.

Large Spills

– Remove sources of ignition.
– Wear protective gear: respirator, rubber

gloves, goggles (see below)

– Clean up spill with scoop, being careful not

to generate a lot of dust.

Waste Disposal: Follow appropriate federal,
state and local regulations.

Safe Handling and Use

Respiratory Protection: Not normally re-

quired. For large spills, use NIOSH approved
full face-piece respirator with HEPA cartridge
during cleanup.

Protective Gloves and/or Eye Protection: Not

normally required. For large spills, use rubber
gloves and chemical worker’s goggles during
cleanup.

Ventilation: Outside of normal ventilation, not

normally required.

Other Protective Equipment and/or Hygienic
Practices: None

Special Precautions

Precautions for Handling or Storage: Protect

from high heat. Avoid making dust.

Other Precautions: None

The information contained in this MSDS is based on
data considered accurate; however, no warranty is
expressed or implied regarding the accuracy of these
data or the results to be obtained from the use thereof.
Vendor assumes no responsibility for injury to vendee
or third person party proximately caused by the product
if reasonable safety procedures are not adhered to as
stipulated in the MSDS. Furthermore, vendor assumes
no responsibility for injury to vendee or third person
party proximately caused by abnormal use of the
product even if reasonable safety procedures are
followed. Additionally, vendee assumes the risk of his
use of the product.

E–74 Material Safety Data Sheet

Index

A

Accessories .......................... 41, 42

Adjusting print quality............... 60

Adobe PostScript kit.................. 42

Albertus font .............................. 38

Antique olive font......................38

Arial font ................................... 38

Attention light............................ 13

Automatic tray switch feature ... 34

B

Bar codes ............................. 38, 65

Bi-directional

cable ......................................... 9

interface....................................9

Bitmap fonts .............................. 38

Buttons

control panel ........................... 14

C

Card stock .................................. 27

manual feed ............................33

CG Omega font..........................38

CG Times font ...........................37

Clarendon font ........................... 38

Cleaning page, drum.................. 48

Cleaning the LED array.............48

Compatible mode, parallel

interface .................................... 10

Computer connection..............9-11

Connections

computer............................. 9, 11

power...................................... 12

Consumables........................ 43, 64

purchasing .............................. 64

Control panel ........................13-14

buttons ....................................14

lights ....................................... 13

paper size indicator.................13

Coronet font...............................38

Counter, image drum ................. 47

Courier font ......................... 37, 38

D

Demo page.................................12

Dimensions ................................ 66

Display language .......................13

Display messages....................... 56

Display messages, printer .... 55, 57

Drum cleaning page................... 48

Drum counter, resetting ............. 47

Duplex feeder ............................ 41

jams .................................. 53, 54

paper jams .............................. 52

Duplex printing.....................35-36

E

ECP............................................10

Electrical specifications.............66

Emulations ................................. 65

Enter button ............................... 14

Envelopes................................... 27

manual feed ............................30

Environmental specifications.....65

Epson fonts ................................38

Epson FX emulation .................. 65

fonts........................................38

level-1 menu items ........... 20, 21

Executive size paper .................. 27

Exit paths ..................................... 7

Expanded memory SIMMs........42

F

Faxable facts .............................. 63

Feeder

duplex ..................................... 41

multipurpose........................... 41

Fixed scalable fonts ...................37

Flash ROM memory SIMMs..... 42

Fonts ...............................37-39, 65

Adobe PostScript.................... 39

bar code ..................................39

bitmap..................................... 38

Epson ...................................... 38

fixed........................................ 37

IBM ........................................ 38

proportional .......................37-38

resident ...................................37

scalable ............................. 37, 38

selecting.................................. 39

symbol sets .............................39

Form feed button ....................... 14

Forms, preprinted ........................ 5

Front feeder ..........................27-33

G

Garamond font...........................38

Gauge, paper tray......................... 6

General specifications ............... 65

Guides, paper tray........................ 6

H

Hardware problems ................... 62

Heavy stock ............................... 27

manual feed ............................33

Humidity specifications.............65

English–75

I, J

IBM Proprinter emulation ......... 65

fonts........................................38

level-1 menu items ........... 20, 21

Image drum............................ 3, 43

counter .................................... 47

installation ................................3

life........................................... 43

ordering .................................. 64

replacement .......................46-47

Indicator, paper size................... 13

Installation ..............................1-14

Installing SIMMs..................67-71

Installing software .....................12

Interface, bi-directional ............... 1

Interfaces

parallel ...............................l2, 65

serial ................................... 2, 65

Jams, paper .....................49-51, 54

L

Labels ........................................ 27

manual feed ............................31

Landscape .................................. 35

Language, display......................13

LED array ..................................48

cleaning .................................. 48

Letter gothic font .......................37

Letterhead stationery ................... 5

Level-1 menu........................16-20

Level-2 menu........................21-23

Light-shield bag...........................1

Lights, control panel .................. 13

Limited warranty ..................71-72

Line printer font......................... 38

Loading paper ...........................5-8

M

Main menus ..........................15-23

Maintenance .........................43-48

menu ..................................24-25

Manual feed

envelopes................................30

heavy (card) stock .................. 33

labels.......................................31

standard paper ........................ 29

transparencies ......................... 32

Marigold font.............................38

Material safety data sheet .....73-74

Memory, expanded .................... 42

Menu 1 button............................ 14

Menu 2 button............................ 14

Menus ...................................15-25

level-1................................16-20

level-2................................21-23

main ...................................15-23

maintenance...................... 24, 25

quick access............................ 16

Messages

paper jam ................................ 49

printer display....................55-57

Multipurpose feeder................... 41

N

Network card .............................41

Nibble ........................................10

O

OCR fonts .................................. 38

Okidata

customer information

center...................................63

representatives..................... 63

faxable facts............................63

internet home page .................64

service centers .................. 64, 72

On line button ............................ 14

On-site repair ............................. 71

P

Page, drum cleaning .................. 48

Paper

exit jam, clearing .................... 52

exit path .................................... 7

exits .......................................... 8

expansion tray ........................ 41

feed jam, clearing ...................51

feed paths..................................5

full mark ................................... 6

handling specifications ........... 65

input jam, clearing..................50

jams ...................................49-54

duplex feeder..................52-54

messages ............................. 49

length ........................................ 5

loading ...................................5-8

paths ......................................... 8

size button .............................. 14

size indicator .......................... 13

specifications ............................ 5

storing....................................... 7

tray

gauge .....................................6

guides ....................................6

loading................................... 6

width......................................... 5

Parallel

cable ..................................... 1, 9

interface...................... 1, 2, 9, 65

pin assignments ................... 10

Physical specifications...............66

Pin assignments

parallel interface..................... 10

serial interface ........................11

Portrait .......................................35

Power connection ...................... 12

Power save button ...................... 14

Preprinted forms ..........................5

Print

demo button............................14

fonts button............................. 14

menu button............................14

Print quality

adjusting .................................60

problems ............................57-61

Print speed ................................. 65

Printer

dimensions.............................. 66

display messages ...............56-57

menus ................................15-25

software .................................. 12

weight ..................................... 66

Printer menus........................15-25

Printing, duplex ....................35-36

Problem solving....................49-62

hardware ................................. 62

print quality .......................57-61

software .............................60-61

Proportional scalable fonts .. 37, 38

Purchasing supplies ...................64

Q

Quick access menus................... 16

E–76 Index

R

RAM .......................................... 65

Ready light................................. 13

Rear paper exit......................... 7, 8

Reset button ............................... 14

Reset drum counter....................47

Resident fonts ......................37, 38

Resolution..................................65

ROM .......................................... 65

S

Scalable fonts....................... 37, 38

Serial

cable ................................... 1, 11

connection .............................. 11

interface.................... 1, 2, 11, 65

pin assignments ......................11

Service ..................................63-64

centers ....................................72

Setting up................................1-14

SIMMs

Adobe PostScript.................... 42

configurations......................... 67

expanded memory ..................42

Flash ROM memory............... 42

installing .......................... 67--71

Software

printer .....................................12

problems ............................60-61

Specifications .......................65-66

electrical .................................66

environmental......................... 65

general ....................................65

paper ......................................... 5

paper handling ........................ 65

physical...................................66

typefaces................................. 65

Storing paper ............................... 7

Supplies, purchasing..................64

Symbol font ............................... 38

Symbol sets................................ 39

T

Temperature specifications........ 65

Times new font .......................... 38

Toner cartridge...........................43

installation ................................4

life........................................... 43

material safety data sheet ..73-74

ordering .................................. 64

replacement ...................... 44, 45

Top paper exit .......................... 7, 8

Transparencies...........................27

manual feed ............................32

Tray switching, automatic .........34

Tray type b utton.........................14

Troubleshooting....................49-62

Typefaces ...................................65

U

Univers font ............................... 38

Unpacking.................................... 1

User maintenance menu ...... 24, 25

USPS zip bar code fonts ............ 38

W

Warranty .............................. 71, 72

Weight ........................................ 66

Wingdings font ..........................38

Index E–77

Notes

Notes