ALE OT8082 User Manual

First

Alcatel-Lucent

OmniTouch 8082 My IC Phone

OpenTouch™ Business Edition 1.0

User Manual

February 2011 8AL 90835 USCA ed.00F

User manual

How

Introduction

By choosing an Alcatel-Lucent phone, you trust us and we thank you.
Your Alcatel-Lucent offers all the advantages of its new ergonomics for more
effective communication.
Through an innovative and quality design, your phone provides you better
communication within your company and ease you access to many services.

How to use this guide

• Actions • Keypad

Lift the receiver. Numeric keypad.

Hang up. Alphabetic keypad.

•

Audio keys

Press once on the touch
screen.

Moving the finger across the
screen while remaining in
contact with the screen.

Hands free.

Key of the phone to
increase ring, handset or
speaker volume.
Key of the phone to
decrease ring, handset or
speaker volume.

Press twice on the touch
screen.

These symbols can be supplemented by small icons or text.

3

How

4

Contents

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . p. 8

1.

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . p. 10

1.1 Phone description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10

1.2 Screens description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

1.3 Personal zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 11

1.4 Notifications zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12

1.5 Date, Time and connectivity zone . . . . . . . . . . . . . . . . . . . . . . p. 12

1.6 Connectivity icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12

1.7 IP Touch Bluetooth® Wireless handset . . . . . . . . . . . . . . . . . p. 13

2.

Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

2.1 Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15

2.2 Make a call using the personal phone book. . . . . . . . . . . . . . . p. 15

2.3 Using call by name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

2.4 Call from call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16

2.5 Redialling the last number dialled (redial) . . . . . . . . . . . . . . . . p. 16

2.6 Make calls via your programmed call keys . . . . . . . . . . . . . . . p. 17

2.7 Answer the call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

2.8 Ignore call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

2.9 Reject a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17

2.10Forward an incoming call on the voice mail . . . . . . . . . . . . . . p. 18

2.11Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . p. 18

2.12Receiving intercom calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18

2.13Answer with an instant message . . . . . . . . . . . . . . . . . . . . . . . p. 19

2.14Mask my identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19

2.15Correspondent call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19

2.16Customize the calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

2.17Delete one call log event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 20

2.18Delete all events from the call log. . . . . . . . . . . . . . . . . . . . . . p. 21

3.

During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

3.1 Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . p. 22

3.2 Calling a second person during a conversation . . . . . . . . . . . . p. 22

3.3 Switching between calls (Broker call) . . . . . . . . . . . . . . . . . . . p. 22

3.4 Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22

3.5 Three-party conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23

3.6 N-party conference (more than three) . . . . . . . . . . . . . . . . . . p. 24

3.7 Mute, so that your correspondent cannot hear you. . . . . . . . p. 24

3.8 Voice frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 25

3.9 Recording the current conversation . . . . . . . . . . . . . . . . . . . . p. 25

4.

Contacts management . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26

4.1 Define a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26

4.2 Add a contact while in conversation . . . . . . . . . . . . . . . . . . . . p. 26

4.3 Make a call using the personal phone book. . . . . . . . . . . . . . . p. 26

4.4 Modify a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

4.5 Delete a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 27

5.

Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

5.1 Telephonic presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28

5.2 Details of your phone (number, name,...) . . . . . . . . . . . . . . . . p. 28

5.3 Immediate forward to a number . . . . . . . . . . . . . . . . . . . . . . . p. 29

5.4 Immediate forward to voice mailbox. . . . . . . . . . . . . . . . . . . . p. 29

5.5 Your visual voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 30

5.6 Define a forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 30

5.7 Activate a predefined forward . . . . . . . . . . . . . . . . . . . . . . . . . p. 31

5.8 Cancel the forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 32

5.9 Modify the forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 32

5.10Delete a forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 33

5.11Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 33

Toc

5

Contents

6.

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 34

6.1 Send an email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 34

6.2 Manage your emails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 34

6.3 Change the keyboards type . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 35

6.4 Delete a character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 35

6.5 Write in uppercase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 35

6.6 Write a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 35

7.

Programming your telephone . . . . . . . . . . . . . . . . . . . . . . p. 36

7.1 Immediate forward to voice mailbox. . . . . . . . . . . . . . . . . . . . p. 36

7.2 Your visual voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 36

7.3 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . p. 36

7.4 Make calls via your programmed call keys . . . . . . . . . . . . . . . p. 37

7.5 Program a forward on a programmable virtual key . . . . . . . . p. 37

7.6 Activate the forward from a programmed key . . . . . . . . . . . . p. 37

7.7 Change your direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . p. 38

7.8 Delete a direct call key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 38

7.9 Lock / unlock your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p. 39

7.10Set time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 39

7.11Adjusting the audio functions. . . . . . . . . . . . . . . . . . . . . . . . . . p. 40

7.12Activate/deactivate silent mode . . . . . . . . . . . . . . . . . . . . . . . . p. 40

7.13Ring tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 40

7.14Progressive ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 41

7.15Adjust ringer volume while a call arrives. . . . . . . . . . . . . . . . . p. 41

7.16Adjust the loudspeaker and the handset volume . . . . . . . . . . p. 41

7.17Activate/deactivate the keys vibration . . . . . . . . . . . . . . . . . . . p. 41

7.18Install a bluetooth equipment (appairing) . . . . . . . . . . . . . . . . p. 42

7.19Hearing aid kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 43

7.20Activate the magnifying glass feature. . . . . . . . . . . . . . . . . . . . p. 43

7.21Magnifying glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 43

7.22Programming an appointment reminder . . . . . . . . . . . . . . . . . p. 44

7.23Modify an appointment reminder . . . . . . . . . . . . . . . . . . . . . . p. 45

7.24Delete an appointment reminder . . . . . . . . . . . . . . . . . . . . . . p. 45

7.25Program a wake up time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 46

7.26Files manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 46

7.27Delete a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 47

7.28Rename a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 47

7.29Listen to an audio file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 48

7.30Play all audio files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 48

7.31Add a music from a distant server. . . . . . . . . . . . . . . . . . . . . . p. 48

7.32Add an audio file to the list of ringing melodies . . . . . . . . . . . p. 49

7.33Add an audio file to the list of wake up ringing melodies. . . . p. 49

7.34Set the audio file as ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 49

7.35Phone wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 50

7.36Customize the user picture . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 50

7.37Configure your homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 51

7.38Modify the homepage phone . . . . . . . . . . . . . . . . . . . . . . . . . . p. 51

7.39Change the theme of your phone . . . . . . . . . . . . . . . . . . . . . . p. 51

8.

Manager/secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 52

8.1 Manager/secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 52

8.2 Substitute secretary station . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 52

8.3 Activating call screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 52

8.4 Enable manager/assistant filtering and call supervision . . . . . . p. 53

8.5 Activate the supervision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 53

8.6 Delete a prioritary number ("White List") . . . . . . . . . . . . . . . p. 53

8.7 Define a priority number ("White List") . . . . . . . . . . . . . . . . . p. 54

8.8 Delete a prioritary number ("White List") . . . . . . . . . . . . . . . p. 54

6

Contents

9.

ALcatel-Lucent Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61

9.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61

9.2 Prerequesites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 61

9.3 Installing the application on your PC . . . . . . . . . . . . . . . . . . . . p. 61

9.4 Uninstalling the application . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 62

9.5 Repairing the application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 62

9.6 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 62

9.7 Synchronize your phone and your PC. . . . . . . . . . . . . . . . . . . p. 64

Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 60

7



LED

•

Arrival of a new call (Flashing)

This zone displays informations regarding the phones user (last name, first na­me, number, avatar, telephonic presence, forwards, ...) or regarding the place
where is your phone such as an hotel room or a meeting room (number, do not
disturb, ...)

This zone displays the informations on last telephonic events such as
missed calls, callback requests, messages, ...

This zone is dedicated to the display of the date, time
and connectivity informations

Handset

Socket for connecting head­phones or a Hands-free /
Loudspeaker unit



Audio keys

Hang-up key:

Hang up key

Hands-free/Loudspeaker Key:

Intercom/Mute key:

to terminate a call.

: to answer a call.

to make or answer a call without lifting the receiver.

•

During a conversation: press this key so that your correspondent can no longer hear
you.

•

Terminal idle: press this key to answer calls automatically without picking up the
receiver.

To adjust the loudspeaker or handset volume up or down



Alpha-numerical keypad

The alpha-numerical is automatically displayed when you select a text zone or when you select the 'alpha-numeric
keyboard' key.

Open the alpha-numeric keyboard

Open the numeric keyboard

CAPS
NUM

Write in uppercase
Write a number

8



Connectivity icons

Headset connected Appointment programmed

Silent mode activated Telephone locked

Bluetooth peripheric connected



Navigation

Scroll down or up your finger to get the page or menus vertically scrolling, or scroll right or left to get the page horizontally
scrolling.

OK key:

used to validate your choices and options while programming or configuring.

Back to previous screen

Back to homepage



Call display, Calls log

 All incoming, outgoing, missed or non answered are displayed on the call log
 Informations regarding your contact are displayed on the screen



Application

The applications bar allows you to access to all the applications on the phone.

Scroll applications to get the desired application

Scroll applications to get the desired application



Features key

Forward

The forward key color depends on the activated kind of forward : blue for an immediate forward, purple for
a forward if busy, green for a forward if no answer and yellow for a forward if no answer or busy

Alarms

Telephonic events (missed calls, callback requests, message,...): the key is lighted

9

Getting to know your telephone

Other

1.1

Phone description

1

A sensitive LED wide screen

A quick access to the main phones features

A bluetooth handset for an optimized communication

A wide speaker for an optimized sound

An adjustable and stable foot

A good connectivity to allow phones extensions

 A 10/100/1000 Ethernet connection to connect to enterprise networks or a PC
 Bluetooth

 2 USB connectors
 1 mini-USB connector to plug a keyboard
 1 RJ9 connector to plug a corded handset
 One 3,5 mm headset connector

10

1.2

Screens description

Personal zone

This zone displays informations regarding the phones user (last name, first
name, number, avatar, telephonic presence, forwards, ...) or regarding the place
where is your phone such as an hotel room or a meeting room (number, do
not disturb, ...)

Notifications zone

This zone displays the informations on last telephonic events such as missed
calls, callback requests, messages, ...

Date, Time and connectivity zone

This zone is dedicated to the display of the date, time and connectivity
informations

Active zone

This area is reserved for running applications and for previews of selected
applications by user

Applications zone

This area allows to access all set applications and to different features of the
running application

1.3

Personal zone

This zone displays informations regarding the phones user (last name, first name,
number, avatar, telephonic presence, forwards, ...) or regarding the place where
is your phone such as an hotel room or a meeting room (number, do not disturb,
...).
There are 2 parts :

Forwards
and
presence

UserInfo

Informations on the availability of the user and the status of the
forwards

Informations about the user or on the location where is the phone
(hotel room or meeting room for instance)

Press this zone to access the user parameters (forwards, services, ...)

11

1.4

Notifications zone

This zone displays the informations on last telephonic events such as missed calls,
callback requests, messages, ...
Events are sorted in chronological order.

You will also find the specific call keys programmed by the
administrator (emergency calls for instance).

1.5

Date, Time and connectivity zone

This zone is dedicated to the display of the date, time and connectivity
informations.

Press this zone to access date and time settings

1.6

Connectivity icons

1000 Mbits Ethernet connection

100 Mbits Ethernet connection

10 Mbits Ethernet connection ;

No Ethernet connections

VoIP Connection established

VoIP no connection

ICS server connection established

No ICS server connection

Security mode

Storage peripheric connected to USB port

Bluetooth peripheric appairing in course

Bluetooth peripheric connected

Bluetooth peripheric not connected

Headset plugged in

Wake up feature activated

Silent ring activated

Interphony mode

12

1.7

IP Touch Bluetooth® Wireless handset

Off-hook/On-hook and
Volume/Mute keys

LED
Green flashing:

normal operation.

Green steady:

handset charging.
Orange flashing:
battery charge low
or handset outside
coverage zone.

Orange steady:

malfunction.

If the Bluetooth® handset is on its base, you do not need to press the
Off-hook/On-hook key to take or terminate the call. Just off-hook/on­hook the Bluetooth® handset.

Off-hook/On-hook: press
this key to take or terminate a
call

Volume/Mute:

•

short successive
presses to change
the handset volume
level (3 levels)

• long press to ensure

your correspondent
no longer hears you

Location of the batteries

• Installing or replacing the Bluetooth® handset battery

1

2

13

• Installing or replacing the Bluetooth® handset battery

• Lift up the battery cover

• Slide out the battery holding

part

The battery recharges when the Bluetooth® handset is on its base.

14

2.1

Make a call

Using your telephone

Other

Off hook the handset

OR

Press on the keyboard key of the phone

OR

Hands-free key

OR

Communication

Call

dial the number for your call

2

Call

• End the call

Hang up the handset

OR

End call

2.2

Make a call using the personal phone book

Select the application

Address book

select the contact to call

Informations regarding your contact are
displayed on the screen

Press on the phone number contact to call your
contact

If many numbers are saved for a same corresppondent, select the
desired number.

15

2.3

Using call by name

Dial by name

enter the first letters of the name, name-first
name or the initials of your correspondent

The correspondents names and surnames fitting
your search criterias are automatically displayed
on the screen

call the chosen correspondent

Modifying a card in the personal directory

2.4

Call from call log

All incoming, outgoing, missed or non answered are displayed on the call log.
You can call back from your phone call log.

Select the contact to call

start the call :

Call

If many numbers are saved for a same corresppondent, select the
desired number.

2.5

Redialling the last number dialled (redial)

Select the application

Communication

From the call log, select one the last number
dialed

Call back one of the last numbers dialled

You can also access to the feature by selecting the application
previewCommunication

16

2.6

Make calls via your programmed call keys

If you have programmed a key with your contact's number, you can call them just
by pressing the programmed key.

Select the application

Programmable Keys

The favorite screen is displayed with the
preprogrammed keys

Press on the direct call key

The call is automatically started

You can also access to the feature by selecting the application
previewFavorites

2.7

Answer the call

Answer call

OR

Off hook the handset

OR

Hands-free key

• End the call

Hang up the handset

OR

End call

2.8

Ignore call

A call is received:

Ignore call

Your phone doesn't ring anymore but your
correspondent still hears the ringing tone

2.9

Reject a call

A call is received:

Reject call

The correspondent hears a busy line tone

17

2.10

Forward an incoming call on the voice mail

A call is received: your telephone rings.

The call is directly forwarded on your voicemail

2.11

Using the telephone in 'Hands free' mode

You are in communication

Hands-free key

Select the desired audio mode :

Handfree

Speaker

Handset

• To take the call back with the handset

Off hook the handset

• To go back to the 'hands free' mode

Press again in the 'handsfree' key

2.12

Receiving intercom calls

You can answer a call without lifting the receiver. When you receive a call, you
are automatically connected in hands-free mode. The identity of the caller is
displayed on the screen.

• To answer in intercom mode:
You are not in communication

Press on the 'Mute/Interphony' key of your phone

Interphony activated (The key is blue)

Press again on the key to go back to normal mode

• Other method

Select the application

Settings

Activate /
Deactivate :

Application

Telephony

Interphony status

18