Alcatel OT-390 Quick Start Manual

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Your mobile ..............

1.1 Keys

1

Navigation key

- Central :

Confirm an option (short keypress)
Access main menu (short keypress in idle screen)

- Left

(1)

:

Messages (short keypress in idle screen)

- Right

(1)

:

Voice calendar (short keypress in idle screen)

- Up

(1)

:

Profiles (short keypress in idle screen)

- Down

(1)

:

Camera (short keypress in idle screen)

2

Left softkey

(1)

: Menu (short keypress in idle

screen)

3

Right softkey

(1)

: Contacts (short keypress in idle

screen)

4

Send a call
Answer a call
Access call log
Access fake call settings (long keypress in idle
screen)

5

Power on/off the handset (long keypress)
End call
Return to idle screen

6

In idle screen:

- Short keypress: input "1"

- Long keypress: access your voicemail
In edit mode:

- Short keypress: insert a smart punctuation

- Long keypress: input "1"

7

In idle screen:

- Short keypress: input " "
In edit mode:

- Short keypress: switch input method

- Long keypress: switch languages

8

In idle screen:

- Short keypress: input "0"

- Long keypress: switch among "+" "P" "W"
In edit mode:

- Short keypress: input a space

- Long keypress: input "0"

9

In idle screen:

- Short keypress: input "#"

- Long keypress: activate/deactivate the meeting
mode

In edit mode:

- Short keypress: access symbols table

1.2 Main screen icons

(1)

Battery charge level

Vibrate alert: your phone vibrates, but does not ring

or beep.

Headset connected.

Keypad locked.

Alarm or appointments programmed.

Charging the battery

(1)

Connect the battery charger to your phone and mains socket
respectively.

The charging may take about 20 minutes to start if the •
battery is flat.
Be careful not to force the plug into the socket.•
Make sure the battery is correctly inserted before •
connecting the charger.
The mains socket must be near to the phone and easily •
accessible (avoid electric extension cables).
When using your telephone for the first time, charge the •
battery fully (approximately 3 hours). You are advised to
fully charge the battery (

).
To reduce power consumption and energy waste, when •
battery is fully charged, disconnect your charger from the
plug; reduce the backlight time, etc.

The charge is complete when the animation stops.

2.2 Power on your phone

Hold down the key until the phone powers on.

2.3 Power off your phone

Hold down the key from the main screen.

This product meets applicable national
SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on
page 19 of this user guide.

When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 1.5 cm
from the body to ensure compliance with
RF exposure requirements. Note that
the product may be transmitting even if
you are not making a phone call.

2.4 Idle Screen

Status Bar

Status/Notification indicators

Wallpaper

New Events Icon Line

New events are displayed with
its quantity. You could press

to view the new events.

6

Call log ................

You can access your call memory by pressing from the idle
screen, and you will see Outgoing call(s), Missed call(s) and

Answered call(s).

7

Voice calendar .....

Voice calendar is a calendar with voice reminder.
After accessing Voice calendar from the main menu, you may
select Create voice calendar to record a sound file. Then you
may set the date, time, mode, etc. If you select Directly
playing mode, the recorded sound file will play automatically as
the voice reminder at the very time and date you have set.

8

Profiles ................

With this menu, you may personalise ringtones for different
events and environments.

9

Media ...................

9.1 Music player

Access this feature from the main menu by selecting “Media\
Music player”. You will have full flexibility of managing music

both on your mobile and memory card.

Quick Start Guide

For more information about how to use the phone, please go
to www.alcatelonetouch.com to download complete user
manual (English version only). Moreover, from the website
you can also consult FAQ (English version only).

Prolonged exposure to music at full volume on the

music player may damage the listener's hearing. Set
your phone volume safely. Use only headphones
recommended by TCT Mobile Limited and its affiliates.

www.sar-tick.com

(1)

The icons and illustrations in this guide are provided for information

purposes only.

(1)

Depending on your network operator.

English - CJB2450ALAAA

4

Contacts ..............

4.1 Consulting your contacts

To access the contacts from the main screen, press the

key

and select the icon from the menu.

4.2 Adding a contact

Select the directory in which you wish to add contact, press the
"Options" softkey, select "Add contact".

5

Messaging ............

5.1 Create message

From the main menu select "Messaging" to create text/
multimedia message. You can type a message and you can also
modify a predefined message in Templates or customise your
message by adding pictures, photos, sounds, titles, etc (only
available while editing a MMS). While writing a message, select
"Options" to access all the messaging options. You can save
your messages that you send often to Draft or Templates
(MMS only).

Specific letters (accent) will increase the size of the

SMS, this may cause multiple SMS to be sent to your
recipient.

3

Calls ..........................

3.1 Making a call

Dial the desired number then press the key to place the call.
If you make a mistake, you can delete the incorrect digits by
pressing the right softkey.

To hang up the call, press the

key.

Making an emergency call

If your phone is covered by the network, dial emergency number
and press the

key to make an emergency call. This works
even without a SIM card and without typing the PIN code or
unlocking the keypad.

3.2 Calling your voicemail

(1)

To access your voicemail, hold down the key.

3.3 Receiving a call

When you receive an incoming call, press the key to talk
and then hang up using the

key.

3.4 Available functions during the call

During a call, you can use your directory, your calendar, short
messages, etc. without losing your correspondent.

(1)

Contact your network operator to check service availability.

Missed calls.

Radio is on.

WAP alerts

(1)

.

MicroSD Card available.

Roaming.

SIM card missing.

Sending a MMS.

MMS receiving.

Silence mode: your phone does not ring, beep or

vibrate.

SMS unread.

MMS unread.

Email unread.

Flight mode.

Call forwarding activated: your calls are forwarded.

Level of network reception.

Voicemail message arrived.

GPRS connection status (Activated).

GPRS connecting.

9.2 Radio

Your phone is equipped with a radio

(1)

with RDS functionality.
You can use the application as a traditional radio with saved
channels or with parallel visual information related to the radio
program on the display if you tune to stations that offer Visual
Radio service. You can listen to it while running other
applications.

9.3 Local games

Your phone includes some games, Select "Game settings", it
allows you to manage settings, in which you may set background
audio and vibration alert.

10

Camera ...............

Your mobile phone is fitted with a camera for taking photos that
you can use in different ways:

store them in your “• File manager\My creations”.
send them in a multimedia message (MMS) to a mobile •
phone.
customise your main screen.•
select them as incoming call image to a contact in your •
directory.

11

Tools ....................

11.1 Alarm

Your mobile phone has a built-in alarm clock with a snooze
feature.

11.2 Fake call

Protect yourself from annoying situations with the "Fake Call".
In this menu, you can set "Caller name", "Call time" and
"Ringtone".
When the timer reaches, the phone will ring and display like
receiving a real phone call. Press

key, pretend answering a

call, the screen will display just like have an ongoing call. Press

key, pretend to reject the call, the call will terminate

automatically.

11.3 Weather

Your phone is equipped with a weather function for consulting
up to 3-day forecasts of favourite cities.

11.4 Notes

You can create a note in text or voice format by accessing
“Tools\Notes” from the main menu.

11.5 Calculator

Enter a number, select the type of operation to be performed,
and enter the second number, then press “=” to display the
result.

11.6 World clock

The World clock shows current local time and the time zone in
different cities.

11.7 Convertor

Unit convertor and Currency convertor.

11.8 Stopwatch

The stopwatch is a simple application for measuring time with
the possibility to register several results and suspend/resume
measurement.

12

Settings .............

From the main menu, select the menu icon and select the
function of your choice in order to customise your telephone:

Slider settings, Phone settings, Call settings, Security,
Network, Connectivity.

13

File manager ...

You will have access to all audio and visual files stored in
phone or memory card in File manager. You can access a
number of items with this option: My audios, My images,

My creations, Other files, Memory card and Memory
status.

Inserting the memory card:

To release the microSD card holder, slide it in the direction
of the arrow and lift it. Then insert the microSD card with the
golden contact downward. Finally, turn down the microSD
holder and slide it in the opposite direction to lock it.

Do not support hot plugging for microSD card.

(1)

The quality of the radio depends on the coverage of the radio station in

that particular area.

2

Getting started .........

2.1 Set-up

Removing and installing the back cover

Removing and installing the battery

Inserting and removing the SIM card

Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To
remove the card, press it and slide it out.

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Standard charger (EUP)

Universal charger

(1)

Depending on your country.

(1)

Could be personalized.

IP3781_390_QG_Eng_GB_10_111128.indd 1IP3781_390_QG_Eng_GB_10_111128.indd 1 2011-11-28 11:05:012011-11-28 11:05:01

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Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).
The manufacturer's recommended operating temperature range is -10°C to
+55°C.
Over 55°C the legibility of the phone's display may be impaired, though this is
temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks. You
should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your phone
model. TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games on your
phone or enabling a flashing-lights feature on your phone.
Parents should monitor their children

's use of video games or other features

that incorporate flashing lights on the phones. All persons should discontinue
use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:

- Do not play or use a flashing-lights feature if you are tired or need sleep.

- Take a minimum of a 15-minute break hourly.

- Play in a room in which all lights are on.

- Play at the farthest distance possible from the screen.

- If your hands, wrists, or arms become tired or sore while playing, stop and
rest for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing,
stop the game and see a doctor.

When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow the instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile
telephone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and duplicate or distribute them, as this may be
considered to be an invasion of privacy. It is the user's sole responsibility to
ensure that prior authorisation be obtained, if necessary, in order to record
private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the
operator) disclaim any liability which may result from the improper use of the
mobile phone.

• BATTERY:

Before removing the battery from your phone, please make sure that the
phone is switched off.
Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery,

- Do not burn or dispose of a used battery in household rubbish or store it
at temperatures above 60ºC.

Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which it
was designed. Never use damaged batteries or those not recommended by
TCT Mobile Limited and/or its affiliates.

This symbol on your telephone, the battery and the accessories
means that these products must be taken to collection points
at the end of their life:

- Municipal waste disposal centres with specific bins for these

items of equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins
if your jurisdiction or your region has suitable recycling and collection
facilities; instead they are to be taken to collection points for them to be
recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.

2) Connection to any equipment not supplied or not
recommended by TCT Mobile Limited,

3) Modification or repair performed by individuals not authorised
by TCT Mobile Limited or its affiliates or your vendor,

4) Inclement weather, lightning, fire, humidity, infiltration of
liquids or foods, chemical products, download of files, crash,
high voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers
(IMEI) have been removed or altered.

There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be
liable for indirect, incidental or consequential damages of any
nature whatsoever, including but not limited commercial or
financial loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations
or exclusions may not apply to you.

• CHARGERS

Mains powered chargers will operate within the temperature range of: 0°C
to 40°C.
The chargers designed for your mobile phone meet with the standard for
safety of information technology equipment and office equipment use. Due to
different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for
this purpose only.

• RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with European
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before
they can be put on the market. The protection of the health and safety for
the user and any other person is an essential requirement of these standards
or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO
RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization (ICNIRP)
and include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions with the
device transmitting at its highest certified power level in all tested frequency
bands. The highest SAR values under the ICNIRP guidelines for this device
model are:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR GSM 900 0.471 W/kg

Body-worn SAR GSM 900 0.613 W/kg

Troubleshooting. ..............

Before contacting the service centre, you are advised to follow
the instructions below:

You are advised to fully charge ( •

) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may •
affect its performance.
Use User Data Format to perform phone formatting (to •
perform User Data format, hold down # while simultaneously
pressing the power on/off key under the power off mode).
ALL User phone data: contacts, photos, messages and files,
downloaded applications will be lost permanently. It is strongly
advised to fully backup the phone data and profile before
doing formatting.

and carry out the following checks:

My phone cannot switch on

Check the battery contacts, remove and reinstall your battery, •
then turn your phone on
Check the battery power level, charge for at least 20 minutes•
If it still does not work, please use User Data Format to reset •
the phone

My phone is frozen or has not responded for several

minutes

Restart your phone by pressing and holding the • key
Remove the battery and re-insert it, then restart the phone•
If it still does not work, please use User Data Format to reset •
the phone

My phone turns off by itself

Check that your keypad is locked when you are not using •
your phone, and make sure power off key is not mis-contacted
due to unlocking keypad.
Check the battery charge level•
If it still does not work, please use User Data Format to reset •
the phone

My phone cannot charge properly

Make sure you are using an Alcatel battery and the charger •
from the box
Make sure your battery is inserted properly and clean the •
battery contact if it’s dirty. It must be inserted before plugging
in the charger
Make sure that your battery is not completely discharged; if •
the battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the
screen
Make sure charging is carried out under normal conditions •
(0°C to +40°C)
When abroad, check that the voltage input is compatible•

My phone cannot connect to a network or “No service”
is displayed

Try connecting in another location•
Verify the network coverage with your operator•
Check with your operator that your SIM card is valid•
Try selecting the available network(s) manually •
Try connecting at a later time if the network is overloaded•

My phone cannot connect to the Internet

Check that the IMEI number (press *#06# ) is the same as the •
one printed on your warranty card or box
Make sure that the internet access service of your SIM card is •
available
Check your phone's Internet connecting settings•
Make sure you are in a place with network coverage•
Try connecting at a later time or another location•

Invalid SIM card

Make sure the SIM card has been correctly inserted•
Make sure the chip on your SIM card is not damaged or •
scratched
Make sure the service of your SIM card is available•

During use, the actual SAR values for this device are usually well below the
values stated above. This is because, for purposes of system efficiency and to
minimize interference on the network, the operating power of your mobile
device is automatically decreased when full power is not needed for the call.
The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 1.5
cm. To meet RF exposure guidelines during body-worn operation, the device
should be positioned at least this distance away from the body. If you are
not using an approved accessory ensure that whatever product is used is free
of any metal and that it positions the phone the indicated distance away from
the body.
Organizations such as the World Health Organization and the US Food and
Drug Administration have stated that if people are concerned and want to
reduce their exposure they could use a hands-free device to keep the phone
away from the head and body during phone calls, or reduce the amount of
time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are
available on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or USB data cable. If
you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 1.5 cm away from the
body.

• LICENCES

Obigo® is a registered trademark of Obigo AB.

microSD Logo is a trademark.

eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.

Telephone warranty .......

Your phone is warranted against any defect or malfunctioning
which may occur in conditions of normal use during the
warranty period of twelve (12) months

(1)

from the date of
purchase as shown on your original invoice.
Batteries

(2)

and accessories sold with your phone are also
warranted against any defect which may occur during the first
six (6) months

(1)

from the date of purchase as shown on your

original invoice.

In case of any defect of your phone which prevents you from
normal use thereof, you must immediately inform your vendor
and present your phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be
either replaced or repaired, as appropriate. Repaired Phone
and accessories are entitled to a one

(1)

month warranty for
the same defect. Repair or replacement may be carried out
using reconditioned components offering equivalent
functionality.

This warranty covers the cost of parts and labor but excludes
any other costs.

This warranty shall not apply to defects to your phone and/or
accessory due to (without any limitation):

1) Non-compliance with the instructions for use or

installation, or with technical and safety standards
applicable in the geographical area where your phone is
used,

Safety and use ...................

We recommend that you read this chapter carefully before using your phone. The
manufacturer disclaims any liability for damage, which may result as a consequence
of improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their mobile when the
vehicle is not parked.

When driving, do not use your phone and headphone to listen to music or
to the radio. Using a headphone can be dangerous and forbidden in some
areas.
When switched on, your phone emits electromagnetic waves that can
interfere with the vehicle

's electronic systems such as ABS anti-lock brakes

or airbags. To ensure that there is no problem:

- do not place your phone on top of the dashboard or within an airbag
deployment area,

- check with your car dealer or the car manufacturer to make sure that the
dashboard is adequately shielded from mobile phone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its
performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular use,
mobile telephones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly
obey all signs and instructions posted in a fuel depot, petrol station, or
chemical plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump, etc. In
particular when using the phone, you should hold it against the ear on the
opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to
your ear. Also move the handset away from your ear while using the "hands­free" mode because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
When replacing the cover please note that your phone may contain
substances that could create an allergic reaction.

(1)

The warranty period may vary depending on your country.

(2)

The life of a rechargeable mobile phone battery in terms of

conversation time standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
should obtain optimal performance for your phone during the first six
months after purchase and for approximately 200 more recharges.

General information .......

Internet address• : www.alcatelonetouch.com
Hot Line Number• : see "TCT Mobile Services" leaflet or

go to our Internet site.

On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask
any questions you may have.

An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM
networks with 900 and 1800 MHz bands.

This equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC. The
entire copy of the Declaration of Conformity for your
telephone can be obtained through our website: www.
alcatelonetouch.com

Protection against theft

(1)

Your telephone is identified by an IMEI (phone serial number)
shown on the packaging label and in the product's memory.
We recommend that you note the number the first time you
use your telephone by entering * # 0 6 # and keep it in a safe
place. It may be requested by the police or your operator if
your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using
it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual
description and the phone's operation, depending on the
software release of your telephone or specific operator
services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.

(1)

Contact your network operator to check service availability.

Unable to make outgoing calls

Make sure you have dialed a valid number and press the •
key
For international calls, check the country and area codes•
Make sure your phone is connected to a network, and the •
network is not overloaded or unavailable
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not barred outgoing calls•
Make sure that your phone is not in flight mode•

Unable to receive incoming calls

Make sure your phone is switched on and connected to a •
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not forwarded incoming calls •
Make sure that you have not barred certain calls•
Make sure that your phone is not in flight mode•

The caller’s name/number does not appear when a call
is received

Check that you have subscribed to this service with your •
operator
Your caller has concealed his/her name or number•

I cannot find my contacts

Make sure your SIM card is not broken•
Make sure your SIM card is inserted properly•
Import all contacts stored in SIM card to phone•

The sound quality of the calls is poor

You can adjust the volume during a call by pressing the•

key
Check the network strength •
Make sure that the receiver, connector or speaker on your •
phone is clean

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription •
includes this service
Make sure this feature does not require an Alcatel accessory•

14

WAP ...............

Access Wap options: Homepage, Bookmarks, Recent
pages, Offline pages, Go to URL, Service inbox,
Settings.

15

Services .............

Contact your network operator to check service availability.

16

Latin input mode ..

To write messages, there are two writing methods:

• Normal: this mode allows you to type a text by choosing a

letter or a sequence of characters associated with a key.

• Predictive with the eZi mode: this mode speeds up the writing

of your text.

When I select a number from my contacts, the number
cannot be dialed

Make sure that you have correctly recorded the number in •
your file
Make sure that you have inputted the country prefix when •
calling a foreign country

I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete •
some files or save the files in the phone contacts (i.e. your
professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability•

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly •
entered in "Messaging\Voicemail"
Try later if the network is busy•

I am unable to send and receive MMS

Check your phone memory availability as it might be full•
Contact your network operator to check service availability •
and check MMS parameters
Verify the server centre number or your MMS profile with •
your operator
The server centre may be swamped, try again later•

The flickering icon is displayed on my standby

screen

You have saved too many short messages on your SIM card; •
delete some of them or archive them in the phone memory

SIM card PIN locked

Contact your network operator to obtain the PUK code •
(Personal Unblocking Key)

I am unable to download new files

Make sure there is sufficient phone memory for your •
download
Select the Micro-SD card as the location to store downloaded •
files
Check your subscription status with your operator•

ALCATEL is a trademark of

Alcatel-Lucent and used under license by

TCT Mobile Limited.

All rights reserved © Copyright 2011

TCT Mobile Limited.

TCT Mobile Limited reserves the right to alter

material or technical specification without prior

notice.

How to make your battery last longer

Make sure you follow the complete charge time (minimum •
3 hours)
After a partial charge, the battery level indicator may not be •
exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication
Switch on the backlight upon request•

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