Alcatel-lucent 5620 SAM APPLICATION NOTE, 5620 SAM-A, 5620 DATASHEET

Alcatel-Lucent 5620 Service Aware Manager

R EL E A S E 8 . 0

The Alcatel-Lucent 5620 Service Aware Manager (SAM) provides unified service and application-aware network
management of IP/MPLS and Carrier Ethernet networks.

The Alcatel-Lucent 5620 SAM provides
end-to-end management of IP/MPLS
and Carrier Ethernet networks and
the services they deliver, taking service
providers well beyond the traditional
boundaries of element- and network­management systems. With unified
element management and network
service-aware and application-aware
management, service providers can more
effectively manage next-generation
residential, business and mobile services
as well as mission-critical enterprise
networks. They benefit from:

• An easy-to-use GUI that accelerates
configuration and provisioning tasks;
automation further accelerates tasks
and minimizes the time and costs
associated with the errors that
commonly occur when a command
line interface is used

• Common provisioning for Layer 2 and
Layer 3 services to reduce the cost of
delivering different service types

• Extensive service assurance capabilities
that let them proactively identify
problems before they affect customers

• Powerful troubleshooting tools
that help them quickly pinpoint the
root cause of problems for speedy
resolution

• Templates that allow them to
customize 5620 SAM workflows
for integration with existing
processes and workflows

• Open interfaces that enable
integration with custom web
portals, Operations Support Systems
(OSSs) and Business Support Systems
(BSSs)

The 5620 SAM further extends
unified IP/MPLS and Carrier Ethernet
management capabilities through
seamless integration with:

• The Alcatel-Lucent 5650 Control
Plane Assurance Manager (CPAM),
for simplified, visual control-plane
management based on IP/MPLS
route and path analytics

• The Alcatel-Lucent 5670 Reporting
and Analysis Manager (RAM), for
collection, warehousing and analysis
of application performance and
volumetric data for residential
subscribers or business virtual
private network (VPN) sites.

Proven in more than 270 deployments,
including some of the world’s largest
and most advanced networks, the
5620 SAM consists of four integrated
modules:

• The 5620 SAM Element Manager
(SAM-E) module provides traditional
Fault, Configuration, Accounting,
Performance, and Security
manage ment (FCAPS) functionality
for element management and is the
platform for all 5620 SAM modules.

• The 5620 SAM Provisioning
(SAM-P) module provides network
config uration, service provisioning
and customer management.

• The 5620 SAM Assurance
(SAM-A) module provides physical,
network and service topology
views, and operations, administra­tion and maintenance (OA&M)
service-diagnostics tools.

• The 5620 SAM OSS Integration
(SAM-O) module provides an open
interface for integration with
external applications and OSSs.

5620 SAM-E

The 5620 SAM-E module provides fault,
configuration and security management
for network elements. As the base
platform for the 5620 SAM, it also
supports network and service discovery
and integration of third-party customer
premises equipment (CPE) (see Table 1).

Key features

Scalable, secure and flexible
system architecture

High availability, system redundancy
and fast system failover options allow
operators to implement a highly secure
network and service operations
environment. The distributed
architecture enables support for
the largest networks and massive
volumes of performance statistics
and billing records.

User security with scope of
command and span of control

The scope of command feature allows
network administrators to define each
operator’s access to operations and
commands. With the span of control
feature, network administrators can
subdivide network resources and
assign operators clear ownership,
based on security privileges for their
geographic location, organizational
group, job function or individual
responsibilities.

Generic network element support

The generic network element (GNE)
feature enables integration of third­party equipment for script management
and configuration-topology display.
It also enables alarm surveillance,
including MIB-trap-to-alarm mapping
and interface MIB-statistics collection.

Table 1. 5620 SAM-E feature summary

CATEGORY FEATURES

Base platform • Distributed, high-availability architecture for redundancy and fast system failover

• In-band and out-of-band management

• Subnet-based auto-discovery of network elements and their configuration

• Third-par ty network element and interface discovery

• Real-time synchronization with network element changes

• Equipment and network inventory administration, with browsing and querying capabilities

• Configurable MIB polling policies and schedules – for OAM tests, for example

• Telnet, Secure Shell (SSH) and web-interface session launch

Fault management • Scalable alarm and SNMP statistics collection

• Multiple instances of alarm windows with custom filters and direct navigation to objects with alarms

• Comprehensive array of physical or logical network views

Configuration management • Easy-to-use, GUI-based device and network configuration:

¬ Physical resources, such as media dependent adapters (MDAs) and ports

¬ Logical ports, Link Aggregation Groups (LAG) and network interfaces

¬ Access port and network Quality of Service (QoS) policies and parameters

¬ Buffer, queuing and scheduling policies, including hierarchical QoS policies

¬ QoS marking and for warding policies based on Layer 2, 3 or 4 fields

• Rules-based backup, restore and upgrade of device software

• Enforce custom naming of objects, such as services and tunnels, and specif y numeric ranges for IDs

Security management • Operator-profile management, including suppor t of functional access domains and user roles:

¬ Scope of command: Allow/prohibit specific user functions within the scope of the network

¬ Span of control: Allow/prohibit user access to specific network elements or groups of elements

• Logging of user and OSS interface client activity

• RADIUS/TACACS+ user authentication and authorization or local password-based access

• SNMPv3 trap authentication

• Secure access to devices using SSHv1/v2 and secure file transfer using Ser vice Control Points (SCPs)

Alcatel- Lucent 5620 Ser vice Aware M anager | Re lease 8.0 | Data Sheet2

5620 SAM-P

The 5620 SAM-P module accelerates
configuration of the network
infrastructure and services. It offers
easy-to-use tools for the provisioning
of network infrastructure, service and
customer-management elements, as
well as scripting to automate parameter
configuration for Alcatel-Lucent and
third-party devices (see Table 2).

Key features

Flexible provisioning options

Templates and workflow wizards
enable point-and-click service creation.
Operators are guided step-by-step as
they set up complex services for rapid
provisioning and fewer errors. Templates
also enable operators to customize
and standardize their provisioning
workflow to match internal processes.
Layer 2 and 3 services are provisioned
in the same way, reducing delivery
costs for different service types.

Provisioning verification

Automated provisioning of equipment,
routing and service tunnels significantly
reduces misconfigurations so services
can be delivered faster and more reliably.
Additionally, newly activated services
can be validated using the service test
suite. Tests are automatically extended
as services expand so test coverage
does not drop off over time. Individual
component tests for the newly
provisioned entity are automatically
created and include detailed test
results. This functionality requires
the 5620 SAM-A module.

Table 2 . 5620 SAM-P feature summary

CATEGORY FEATURES

Rapid service creation • GUI-based provisioning with concurrent, multiple-object editing

• Step-by-step wizards to simplify complex tasks

• Rules-based bulk parameter configuration and auto-creation of objects, such as service tunnels

• Single-click ser vice validation through auto-generated OAM tests (requires the 5620 SAM-A module)

• Script and service template management and execution, including a GUI builder for customized GUIs

• Third-par ty CPE provisioning using command line interface scripts with security and version control

• Integrated with leading OSS vendors for flow-through service activation and provisioning
(SAM-O required)

Services support • Routing domain management with drill-down into groups, areas, routers, adjacencies/neighbors,

Dynamic subscriber and policy
configuration management

Service infrastructure provisioning • Network service tunnel or service distribution point (SDP) provisioning

interfaces and other membership or associated elements:

¬ Multipoint IP-VPNs through virtual private routing network (VPRN) support

¬ Internet Border Gateway Protocol (BGP) peering services

¬ Internet enhanced services (IES) support for extranet and differentiated Internet access

• Point-to-point and multipoint Ethernet ser vices:

¬ Ethernet virtual local area network (VLAN) services

¬ Virtual Private Wire Services (VPWS) through virtual leased lines (VLLs) support (Ethernet, ATM,

Frame Relay, IP pseudo-wires), including pseudo-wire switching and redundancy:

¬ Virtual Private LAN Services ( VPLS)

¬ Hierarchical VPLS (H-VPLS)

¬ Multicast VPL ser vices (MVPLS)

• Composite services

• Service mirroring

• Ser vice call admission control (CAC) support for dynamic control of bandwidth allocated to services,
based on Class of Service (CoS) assignment

• Host profile configuration, bridged or routed by application type

• Subscriber-identification policy configuration to associate dynamic hosts with subscribers

• Subscriber Service Level Agreement (SLA) policy configuration

• Managed service access points (MSAPs) configuration for Enhanced Subscriber Management (ESM)

• Integrates with the 5750 Subscriber Services Controller (SSC) and the 5780 Dynamic Services Controller
(DSC) for dynamic policy provisioning and session access control based on bandwidth availability

• MPLS path and label switched path (LSP) provisioning with automatic bidirectional, meshed SDP-binding
creation during service creation

• Mix-and-match access technologies: Frame Relay, ATM, Ethernet and SONET/SDH for VPWS /VLL services

Alcatel- Lucent 5620 Ser vice Aware M anager | Re lease 8.0 | Data S heet 3