Alcatel-Lucent 5580 User Manual
Alcatel-Lucent
5580 Home Network
Manager
The Intelligent and Vendor-Independent
Digital Home Network Manager
2 Alcatel-Lucent 5580 Home Network Manager
Overview
The Alcatel-Lucent 5580 Home Network Manager (HNM) is a centralized
solution that solves the challenge of managing digital home networks. It
automates the setup and configuration of customer premises equipment
(CPE) on a large scale. It also helps you reduce operational expenses, thanks
to proactive maintenance, diagnosis and troubleshooting capabilities. As a
result, you can deploy advanced digital and multimedia communication services
to the home cost effectively, while delivering the quality of experience end
users are looking for.
3Alcatel-Lucent 5580 Home Network Manager
Mastering the Digital Home Revolution
rationalize installation, activation,
maintenance, customer support and
troubleshooting processes to the great est possible extent. Important gains
can be achieved through customer
self-care and proactive management
to eliminate problems early on.
Achieving the Best
Subscriber Experience
Your mainstream subscribers have
neither the knowledge nor the will ingness to care for the increasing
complexity of home networking
technologies. They expect easy-toinstall services that work smoothly.
As a result, they will value any tool
or support services you provide.
Satisfied subscribers will translate
into increased loyalty, while effective
tools will speed up service adoption.
Smooth Integration in Your
Operational Organization
Moving to the digital home requires
an operational transformation. You
need to implement automated and
flow-through processes for your
service pro visioning, maintenance
and customer support operations.
Also, as your organ ization and
service offerings con tinue to evolve,
you need flexible solu tions that can
meet your changing needs.
Troubleshooting, root
cause identification
and resolution are all
depend ent on having
tools that provide tech nicians and customer
service representatives
(CSRs) with a view into
the network all the way
to the end devices con suming that application
THE YANKEE GROUP –
EXPLORING IPTV LIFECYCLE
AND OPERATIONAL COSTS
(OCTOBER 2006)
Managing the Full Digital Home
Communication services are con stantly evolving. Today your focus
is on providing triple-play services.
Soon, you will move to converged
fixed-mobile service offerings. Each
service wave brings along a specific
set of devices that you need to man age — from residential gateways,
set-top boxes and VoIP phones to
femto cell gateways. The heteroge neous nature of home networks will
require integrated management of all
these devices, whatever their vendor.
Overcome the Mass
Management Challenge
The growing number of homes to care
for — and the heterogeneous nature
of devices and services — have turned
the home network into a source of
many potential problems. Complexity
is further increased by the ongoing
need for firmware upgrades, bug fixes
and new service rollouts. So new tools
are essential to help you master this
intensified complexity and the associ ated mass management challenge.
Keeping Operational
Costs Under Control
Because the current competitive
envi ronment is forcing you to reduce
your operational costs, you need to
The customer home network is becom ing the cornerstone of your
service delivery chain. Enabling your organi zation to master the home
manage ment challenge will translate into reduced operational costs
and increased customer satisfaction.
4 Alcatel-Lucent 5580 Home Network Manager
The Alcatel-Lucent 5580 HNM provides extended digital home man age -
ment capabilities. It sup ports your fulfillment and assurance processes
with advanced automation and trou bleshooting capabilities. Based on
DSL Forum manage ment standards, the solution allows you to provide
multi vendor CPE management capability.
A Truly Multivendor CPE
Management Solution
The DSL Forum has finalized TR-069
and associated digital home manage ment standards. These have been
defined to enable multivendor man agement of customer premises equip ment. The Alcatel-Lucent 5580 HNM
fully complies with TR-069 and asso ciated standards, making it the most
advanced multivendor manage ment
solution on the market. CPE inter op erability is thoroughly tested to
provide openness and rapid deploy ment. This offers you increased
flexibil ity in CPE selection and
evolution strategy.
Enables Automated Mass
Management Operations
The Alcatel-Lucent 5580 HNM brings
automation to unprecedented levels.
It supports grouped operations that
execute management operations for
a wide set of devices in a single oper ator action. It also supports an intel ligent policy engine that triggers
management operations, upon vali dation of dynamic criteria. Such
policies can trigger quick operational
reactions to any manage ment events
as they arise.
Accelerates Introduction
of New Devices and Services
The Alcatel-Lucent 5580 HNM can
manage new device types or releases
with no adaptations. New devices can
be supported on the fly, while the sys tem continues operating. This helps
you cope with the fast-changing
nature of your digital home ecosystem.
For instance, the Alcatel-Lucent
5580 HNM can easily cope with the
intro duction of innovative video serv ice or take over the management of
new femto cell gateways as you launch
new fixed mobile service offerings.
Supports Flexible Deployment
and Operational Modes
The Alcatel-Lucent 5580 HNM can
be used as a full fledged management
tool for your daily requirements while
acting as a proxy for OSS-driven man age ment operations. It can also sup port strict management context
separation, enabling a single system
to be used by several internal or exter nal organ iza tions. This allows you to
work in a local loop unbundling con text, by granting management access
to third-party service providers, offer ing retail services on top of your
access infrastructure.
Overcoming the Digital
Home Man age ment Challenge
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