Alcatel 5090A Operating Guide
For more information on how to use the phone, please go to www.alcatel-mobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.
Table of Contents
Safety and use ......................................................................5
Radio waves ........................................................................10
Licenses ................................................................................17
General information ..........................................................21
1 Your mobile .................................................................23
1.1 Keys and connectors .......................................23
1.2 Getting started .................................................28
1.3 Home screen .....................................................29
2 Text input ....................................................................40
2.1 Using the onscreen keyboard .......................40
2.2 Text editing ........................................................42
3 Call, Call log and Contacts ......................................43
3.1 Call ......................................................................43
3.2 Call log ...............................................................49
3.3 Contacts .............................................................49
4 Messaging and Email ................................................57
4.1 Messaging ..........................................................57
4.2 Email ...................................................................61
5 Calendar, Clock, and Calculator .............................63
5.1 Calendar .............................................................63
5.2 Clock ...................................................................65
1 2
5.3 Calculator ...........................................................67
6 Getting connected ....................................................69
6.1 Connecting to the internet ............................69
6.2 Connecting to a Bluetooth device ...............72
6.3 Connecting to a computer via USB .............74
6.4
Sharing your phone's mobile data connection ...
6.5 Connecting to virtual private networks ......75
7 Multimedia applications ...........................................78
7.1 Camera ...............................................................78
7.2 Gallery ................................................................83
7.3 Music ..................................................................86
8 Others ..........................................................................88
8.1 Files .....................................................................88
8.2 Sound Recorder ................................................89
8.3 Radio ...................................................................89
8.4 Other applications ...........................................91
9 Google applications ..................................................92
9.1 Chrome ..............................................................92
9.2 Gmail ...................................................................92
9.3 Maps ...................................................................93
9.4 YouTube .............................................................. 93
9.5 Play Store .............. .............................................93
9.6 Drive ...................................................................94
9.7 Play Music .........................................................94
74
9.8 Duo .....................................................................94
9.9 Photos ................................................................95
9.10 Keep ....................................................................95
10 Settings ........................................................................96
10.1 Wireless & networks .......................................96
10.2 Device ................................................................98
10.3 Personal ..........................................................101
10.4 System ............................................................. 105
11 Making the most of your phone ......................... 106
11.1 Updates ........................................................... 106
12 Accessories ..............................................................107
13 Warranty ................................................................... 108
14 Troubleshooting ...................................................... 111
15 Specifications ..........................................................120
3 4
www.sar-ck.com
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your phone near
your ear while the loudspeaker is in use.
This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found in the
Radio waves section.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 10 mm
from the body to ensure compliance with
RF exposure requirements. Note that the
product may be transmitting even if you
are not making a phone call.
Safety and use ...............................
We recommend that you read this chapter carefully
before using your phone. The manufacturer disclaims any
liability for damage, which may result as a consequence
of improper use or use contrary to the instructions
contained herein.
TRAFFIC SAFETY:
Given that studies show that using a phone while driving
a vehicle constitutes a real risk, even when the handsfree kit is used (car kit, headset...), drivers are requested
to refrain from using their phone when the vehicle is not
parked. Check the laws and regulations on the use of
wireless phones and their accessories in the areas where
you drive. Always obey them. The use of these devices
may be prohibited or restricted in certain areas.
CONDITIONS OF USE:
• You are advised to switch off the phone from time to
time to optimize its performance;
• Remember to abide by local authority rules of mobile
phone use on aircrafts;
• If your phone is a unibody device, where the back
cover and battery are not removable, disassembling
the phone will void your warranty. Disassembling
the phone can cause bodily injury if the battery is
punctured;
• Always handle your phone with care and keep it in a clean
and dust-free place;
• Do not allow your phone to be exposed to adverse
weather or environmental conditions, such as
moisture, humidity, rain, infiltration of liquids, dust, sea
air, etc. The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F).
At over 55°C (131°F), the legibility of the phone’s
display may be temporarily impaired;
• Do not open, dismantle, or attempt to repair your
phone yourself;
• Do not drop, throw, or bend your phone;
• Use only batteries, battery chargers, and accessories
which are recommended by TCL Communication Ltd.
and its affiliates and are compatible with your phone
model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of
other chargers or batteries;
• Your phone should not be disposed of in a municipal
waste. Please check local regulations for disposal of
electronic products;
5 6
• Remember to make backup copies or keep a written
record of all important information stored on your
phone;
• Some people may suffer epileptic seizures or blackouts
when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult your
doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone;
• Parents should monitor their children’s use of video
games or other features that incorporate flashing
lights on the phones. All persons should discontinue
use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, orientation, or movements.
7 8
PRIVACY:
Please note that you must respect the laws and regulations
in force in your jurisdiction or other jurisdiction(s) where
you will use your phone regarding taking photographs
and recording sounds with your phone. Pursuant to
such laws and regulations, it may be strictly forbidden to
take photographs and/or to record the voices of other
people or any of their personal attributes, and reproduce
or distribute them, as this may be considered to be an
invasion of privacy. It is the user's sole responsibility
to ensure that prior authorization has been obtained,
if necessary, in order to record private or confidential
conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your phone
(including the carrier) disclaim any liability which may
result from improper use of the phone.
BATTERY:
For a non-unibody device with a non-removable battery:
Observe the following precautions:
• Do not attempt to remove, replace, or open the
battery;
• Do not puncture, disassemble, or cause a short circuit
in the battery;
• Do not burn or dispose of your phone in household
garbage or store it at temperature above 60°C
(140°F).
Phone and battery must be disposed of in accordance
with locally applicable environmental regulations.
This symbol on your phone, the battery, and the
accessories means that these products must be
taken to collection points at the end of their life:
• Municipal waste disposal centers with specific bins
for these types of equipment;
• Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them
to be recycled.
In the United States you may learn more about CTIA’s
Recycling Program at http://www.gowirelessgogreen.
org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
WARNING: This product contains chemicals known to
the State of California to cause cancer and birth defects
or other reproductive harm.
CHARGERS:
Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your phone meet the
standard for safety of information technology equipment
and office equipment use. Due to different applicable
electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the
country):
Travel charger: Input: 100-240V, 50/60Hz, 400/500mA
Output: 5V/9V, 2000/1670mA
Battery: Lithium 4000 mAh (Typical Capacity)
Radio waves ...................................
THIS PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
9 10
Your phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission
limits for exposure to radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines are based on standards that
were developed by independent scientific organizations
through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety
margin designed to ensure the safety of all persons,
regardless of age and health.
The exposure standard for phones employs a unit of
measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by public authorities such
as the Federal Communications Commission of the
US Government (FCC), or by Innovation, Science and
Economic Development Canada (ISEDC), is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the
phone transmitting at its highest certified power level in
all tested frequency bands.
This device is complied with SAR for general population /
uncontrolled exposure limits in ANSI/IEEE C95.1-1992
and had been tested in accordance with the measurement
methods and procedures specified in IEEE1528.
11 12
The FCC has granted an Equipment Authorization for
this model phone with all reported SAR levels evaluated
as in compliance with the FCC RF exposure guidelines.
SAR information on this model phone is on file with the
FCC and can be found under the Display Grant section
of www.fcc.gov/oet/ea/fccid after searching on FCC
ID:2ACCJH076
Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while
operating can be well below the maximum value. This
is because the phone is designed to operate at multiple
power levels so as to use only the power required
to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the
power output of the phone. Before a phone model is
available for sale to the public, compliance with national
regulations and standards must be shown.
The highest SAR value for this model phone when tested
is 0.65 W/Kg for use at the ear and 1.38 W/Kg for use
close to the body.
While there may be differences between the SAR levels
of various phones and at various positions, they all meet
the government requirement for RF exposure.
For body-worn operation, the phone meets FCC RF
exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 10 mm
from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site: http://www.ctia.org/
The World Health Organization (WHO) considers that
present scientific information does not indicate the
need for any special precautions for use of phones. If
individuals are concerned, they may choose to limit
their own or their children’s RF exposure by limiting the
length of calls, or using “hands-free” devices to keep
phones away from the head and body. Additional WHO
information about electromagnetic fields and public
health are available on the following website: http://
www.who.int/peh-emf.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device pursuant
to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference to radio or television reception, which can
be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna;
• Increase the separation between the equipment and
receiver;
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected;
• Consult the dealer or an experienced radio/ TV
technician for help.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
For the receiver devices associated with the operation
of a licensed radio service (e.g. FM broadcast), they bear
the following statement:
This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference;
• This device must accept any interference received,
including interference that may cause undesired
operation.
Your phone is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the device will be compliant with the
guidelines when used with a headset or usb data cable.
13 14
If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions
the phone at least 10 mm away from the body.
Please note by using the device some of your
personal data may be shared with the main device.
It is under your own responsibility to protect your
own personal data, not to share with it with any
unauthorized devices or third party devices
connected to yours. For products with Wi-Fi features,
only connect to trusted Wi-Fi networks. Also when
using your product as a hotspot (where available),
use network security. These precautions will help
prevent unauthorized access to your device. Your
product can store personal information in various
locations including a SIM card, memory card, and
built-in memory. Be sure to remove or clear all personal
information before you recycle, return, or give away your
product. Choose your apps and updates carefully, and
install from trusted sources only. Some apps can impact
your product’s performance and/or have access to
private information including account details, call data,
location details and network resources.
Note that any data shared with TCL Communication Ltd.
is stored in accordance with applicable data protection
legislation. For these purposes TCL Communication Ltd.
implements and maintains appropriate technical and
organizational measures to protect all personal data, for
example against unauthorized or unlawful processing
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a level
of security that is appropriate having regard to
• The technical possibilities available;
• The costs for implementing the measures;
• The risks involved with the processing of the personal
data, and;
• The sensitivity of the personal data processed.
You can access, review, and edit your personal information
at any time by logging into your user account, visiting
your user profile or by contacting us directly. Should
you require us to edit or delete your personal data, we
may ask you to provide us with evidence of your identity
before we can act on your request.
15 16
Licenses ...........................................
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned
by the Bluetooth SIG, Inc. and any use of such
marks by TCL Communication Ltd. and its
affiliates is under licence. Other trademarks
and trade names are those of their respective
owners.
Alcatel 5090A Bluetooth Declaration
ID D035822
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
Google, the Google logo, Android, the Android
logo, Google Search TM, Google Maps TM,
Gmail TM, YouTube, Google Play Store, Google
Latitude TM, and Hangouts
of Google Inc.
The Android robot is reproduced or modified from work
created and shared by Google and used according to
terms described in the Creative Commons 3.0 Attribution
License (the text will show when you touch Google legal
in Settings > About phone > Legal information)
TM
are trademarks
(1)
.
You have purchased a product which uses the open
source (http://opensource.org/) programs mtd, msdosfs,
netfilter/iptables and initrd in object code and other
open source programs licensed under the GNU General
Public Licence and Apache Licence.
We will provide you with a complete copy of the
corresponding source codes upon request within a
period of three years from the distribution of the
product by TCL Communication Ltd.
You may download the source codes from http://
sourceforge.net/projects/alcatel/files/. The provision of
the source code is free of charge from the internet.
(1)
May not be available in all countries.
17 18
US Information Concerning the Federal
Communications Commission (“FCC”)
Requirements for Hearing Aid Compatibility with
Wireless Devices
When wireless devices are used near hearing devices
(such as hearing aids and cochlear implants), users may
detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this
interference, and wireless devices also vary in the
amount of interference that they generate. The wireless
telephone industry has developed ratings to assist
hearing device users in finding wireless devices that may
be compatible with their hearing devices. Not all wireless
devices have been rated. Wireless devices that are rated
will have the rating displayed on the box together with
other relevant approval markings. The ratings are not
guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device
is vulnerable to interference, you may not be able to
use a rated wireless device successfully. Consulting with
your hearing health professional and testing the wireless
device with your hearing device is the best way to
evaluate it for your personal needs. This smartphone has
been tested and rated for use with hearing aids for some
of the wireless technologies that the smartphone uses.
However, other wireless technologies may be used in
this smartphone that have not been tested for use with
hearing aids. It is important to try the different features
19 20
of your smartphone thoroughly and in different locations
to determine if you hear any interfering noise when
using this smartphone with your hearing aid or cochlear
implant. Consult your wireless service provider about its
return and exchange policies, and for information about
hearing aid compatibility. Hearing aid compatibility rating
for this smartphone: M4.
How the ratings work
M-Ratings: Wireless devices rated M3 or M4 meet FCC
requirements and are likely to generate less interference
to hearing devices than wireless devices that are not
labeled. M4 is the better or higher of the two ratings.
For more information about the actions that the FCC
has taken with regard to hearing aid compatibility with
wireless devices and other steps that the FCC has taken
to ensure that individuals with disabilities have access
to telecommunications services, visit www.fcc.gov/cgb/
dro.
FCC ID: 2ACCJH076
General information .....................
• Site: www.alcatel-mobile.com
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong
• Electronic labeling path: Touch Settings > Regulatory
& Safety or press *#07# to find more information
about labeling
On our website, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by email to
ask any questions you may have.
Your phone is a transceiver that operates on GSM
in quad-band (850/900/1800/1900 MHz), UMTS in
penta-band (850/900/1700/1900/2100 MHz) or LTE
(B1/2/3/4/5/7/12/13/17/20/28/66).
(1)
.
Protection against theft
(1)
Your phone is identified by an IMEI (phone serial
number) shown on the packaging label and in the
phone’s memory. We recommend that you note the
number the first time you use your phone by entering
*#06# and keep it in a safe place. It may be requested
by the police or your carrier if your phone is stolen. This
number allows your phone to be blocked preventing a
third person from using it, even with a different SIM
card.
Disclaimer
There may be certain differences between the user
manual description and the phone’s operation, depending
on the software release of your phone or specific carrier
services.
TCL Communication Ltd. shall not be held legally
responsible for such differences, if any, nor for their
potential consequences, which responsibility shall be
borne by the carrier exclusively.
(1)
This may vary depending on country.
21 22
(1)
Contact your service provider to check service availability.
Your mobile ..............................
1
1.1 Keys and connectors
Headset connector
Front
ashlight
Proximity sensor
Front camera
LED indicator
Back camera
Flash
Fingerprint sensor
Back
buon
Micro-USB port
23 24
Volume up/
down
Power key
Homebuon
Recent Apps
buon
1
2
SIM
SD
4
Installing or removing the back cover.
1
Charging the battery.
2
Inserting or removing the SIM card.
3
Inserting or removing the microSD card.
4
3
Recent Apps button
• Touch to switch between individual app
activities and documents.
Home button
• From any application or screen, touch to
return to the Home screen.
• Long press to turn on Google Now. You
can get help such as getting directions and
restaurant information based on the content
detected on the screen.
Back button
• Touch to go back to the previous screen,
or close a dialog box, options menu, the
Notification panel, etc.
25 26
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to
select from Power off/Restart/Aeroplane
mode.
• Press and hold the Power key and Volume
down key to take a screenshot.
• Press and hold the Power key for at least 10
seconds to force reboot.
Volume keys
• In call mode, adjusts the call volume.
• In Music/Video/Streaming mode, adjusts the
media volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera preview mode, press Volume up or
down key to take a photo or press and hold
to take a burst shot.
1.2 Getting started
1.2.1 Setting up
Inserting or removing the SIM/microSD card
You must insert your SIM card to make phone calls. You
do not need to power off your phone before inserting or
removing the SIM card as this phone supports hot swap.
Your phone only supports nano-SIM cards. Do not
attempt to insert other SIM types like mini and
micro cards; otherwise this may cause damage to
your phone.
Charging the battery
You are advised to fully charge the battery ( ). Charging
status is indicated by a percentage displayed on screen.
The percentage increases as the phone is charged.
To reduce power consumption and energy waste
when the battery is fully charged, disconnect your
charger from the plug; switch off Wi-Fi, GPS,
Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.
1.2.2 Powering on your phone
Hold down the Power key until the phone powers on,
unlock your phone (Swipe, PIN, Password or Pattern) if
necessary and confirm. The Home screen is displayed.
27 28
If you do not know your PIN code or forget it, contact
your network operator. Be sure to keep your PIN code
safe.
1.2.3 Powering off your phone
Press and hold the Power key until options appear, then
select Power off.
1.3 Home screen
You can bring all the items (applications, shortcuts,
folders and widgets) you love or use most frequently to
your Home screen for quick access. Touch the Home
button to switch to the Home screen.
1
3
2
4
5
6
• Touch and drag down to open the Notification
panel.
Google Search bar
4
• Touch 1 to enter text search screen
• Touch 2 to enter voice search screen
Swipe left or right to view more screens
5
Favorite tray applications
6
• Enter the application.
• Long press to move or remove applications.
Enter the Main Menu.
7
Reversible screen
The phone supports the reversible function. From the
Home screen, touch to open the App drawer, then
touch Settings > Display > Auto-rotate screen, touch
the icon
7
Status bar
3
• Status/Notification indicators
29 30
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Pinch/Spread
Place two fingers on the screen surface and draw them
apart or together to scale an element on the screen.
Long press
To enter the available options for an item, long press
the item. For example, select a contact in Contacts, long
press this contact, an option list will appear.
Drag
Long press an item and drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications,
images, and web pages. You can slide the screen
horizontally too.
Flick
Similar to swiping, flicking is a lighter and quicker stroke.
31 32
The phone also supports one finger zooming in Camera
and Gallery. Double touch the screen to zoom in/out.
Rotate
Automatically change the screen orientation from
portrait to landscape by turning the phone sideways to
have a better screen view.
1.3.2 Status bar
From the Status bar, you can view both phone status
(on the right side) and notification information (on the
left side).
Drag down the status bar to view notifications and drag
again to enter the Quick settings panel.
Touch and drag up to close it. When there are
notifications, you can touch them to access notifications.
Notification panel
When there are notifications, touch and drag down the
Status bar to open the Notification panel to read more
detailed information.
1
2
3
Open the Quick Settings panel
1
Touch and drag down to open the Notification panel.
2
Clear all notifications (ongoing notifications will
3
remain)
Open Settings, to view the full list
of settings.
1.3.3 Search bar
The phone provides a search function which can be
used to locate information within applications, the
phone or the web.
Quick Settings panel
Touch and drag down the notification panel to open
the Quick Settings panel. You can enable or disable
functions or change modes by touching the icons.
33 34
1
2
Search by text
1
• Touch the Search bar from the Home screen.
• Enter the text/phrase you want to search for.
• Touch on the keyboard if you want to search
the web.
2
Search by voice
• Touch from the Search bar to display a dialog
screen.
• Speak the word/phrase you want to search for. A
list of search results will display for you to select
from.
1.3.4 Locking and unlocking your screen
To protect your phone and privacy, you can lock the
phone with a pattern, PIN or password, etc.
To create a screen unlock pattern
• From the Home screen, touch to open the
App drawer, then touch Settings > Lock settings >
Screen lock.
• Draw your own pattern.
To lock phone screen
Press the Power key once to lock the screen.
To unlock the phone screen
Press the Power key once to light up the screen, slide to
draw the unlock pattern you have created or enter your
PIN or password, etc.
If you have chosen Swipe as the screen lock, you can
press the Power key to light up the screen, then swipe
up to unlock the screen.
Double tap to enter
the detailed screen
Swipe up to
unlock the screen
1.3.5 Personalising your Home screen
Add
You can long press a folder, an application or a widget
and drag the item to your preferred Home screen.
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