How it Works
Alango Technologies
Loading...
A
B
Loading...
Loading...
BeHear ACCESS
User Manual
42 pgs6.89 Mb0
Table of contents
Loading...

Alango Technologies BeHear ACCESS User Manual

BeHear® ACCESS
User Manual
Sound Enhancement by Alango Technologies, Ltd.
Product Name: BeHear ACCESS Product No.: ABH-120 Doc. No. BHAUM202104.20
BeHear ACCESS User Manual Page 2 of 42
Wear & Hear is the brand name for a line of concept, future-looking wearable audio devices that are developed by Alango Technologies, a leading supplier of voice and audio enhancement technologies for the communication and entertainment markets.
BeHear and Wear & Hear are registered trademarks of Alango Technologies, Ltd.
For more information, contact: Wear & Hear c/o Alango Technologies, Ltd. 2 Etgar St. Tirat Carmel, ISRAEL 3903213 Tel.: +972 (0)77 320-4102
info@WearAndHear.com support@WearAndHear.com
www.WearAndHear.com
©2018-2021 Alango Technologies, Ltd.
BeHear ACCESS User Manual Page 3 of 42
Contents
Introduction ............................................................................................................................... 5
Device Overview ........................................................................................................................ 6
Basic Operation .......................................................................................................................... 8
Charging the Battery .......................................................................................................................... 8
Turning the Headset ON and OFF ...................................................................................................... 8
Checking the Battery Status ............................................................................................................... 8
Checking the Battery Level using the Headset................................................................................ 8
Checking the Battery Level using the Application .......................................................................... 9
Wearing Instructions.......................................................................................................................... 9
Fitting the Ear Buds and Hooks to Your Ears ..................................................................................... 9
Getting Started ......................................................................................................................... 11
Pairing with Bluetooth Devices ........................................................................................................ 11
How to Place the BeHear ACCESS Headset into Pairing Mode ..................................................... 11
Pairing BeHear ACCESS with Additional Bluetooth Devices ......................................................... 11
Connecting with Bluetooth Devices ................................................................................................. 11
Automatic Connection of Paired Bluetooth Devices .................................................................... 11
Choosing from Multiple BeHear ACCESS Headsets Paired to the Same Smartphone .................. 11
Connecting Simultaneously to Two Different Bluetooth Devices ................................................. 11
Checking for Updates ....................................................................................................................... 13
Personalization ................................................................................................................................ 13
Hearing Assessment ...................................................................................................................... 13
Before Starting the Hearing Assessment ...................................................................................... 14
Conducting the Hearing Assessment ............................................................................................ 14
Hearing Assessment Results ......................................................................................................... 15
Using BeHear ACCESS............................................................................................................... 16
Personal Hearing .............................................................................................................................. 16
Managing Personal Hearing Using the Headset Controls ............................................................. 16
Managing Personal Hearing Using the W&H BeHear App ............................................................ 17
Advanced Sound Tuning ............................................................................................................... 17
Handling Mobile Phone Calls ........................................................................................................... 19
EasyListen™ – Slowing Down Incoming Speech ............................................................................ 19
Listening to Audio ............................................................................................................................ 19
ListenThrough™ – Stay Safe & Alert Function .............................................................................. 20
Mobile Application ................................................................................................................... 21
Installing the Application ................................................................................................................. 21
First Launch ...................................................................................................................................... 21
Connection ....................................................................................................................................... 22
BeHear ACCESS User Manual Page 4 of 42
Connection with an Android Phone .............................................................................................. 23
Connection with an iOS Phone ..................................................................................................... 24
Home Screens .................................................................................................................................. 26
Personal Hearing Amplification State ........................................................................................... 26
Audio Player State ......................................................................................................................... 26
Phone Call State ............................................................................................................................ 26
Advanced Sound Tuning for Hearing Amplification State ............................................................. 27
Personalization ................................................................................................................................ 29
Personal Hearing Assessment ....................................................................................................... 29
Edit Audiogram ............................................................................................................................. 31
Library of Audiograms ................................................................................................................... 31
Settings ............................................................................................................................................ 32
Application Settings ...................................................................................................................... 33
Device Settings .............................................................................................................................. 34
Update........................................................................................................................................... 36
Information ...................................................................................................................................... 37
Introduction .................................................................................................................................. 38
Tutorials ........................................................................................................................................ 38
Version .......................................................................................................................................... 38
Terms of Use ................................................................................................................................. 39
FAQ ................................................................................................................................................ 39
Support.......................................................................................................................................... 39
Troubleshooting ....................................................................................................................... 40
General Issues .................................................................................................................................. 40
Reset the Headset ............................................................................................................................ 40
Updating the Headset ...................................................................................................................... 40
Legal Information ..................................................................................................................... 41
FCC Compliance Statement ............................................................................................................. 41
EU Declaration of Conformity .......................................................................................................... 42
European Union – Disposal Information ......................................................................................... 42
BeHear ACCESS User Manual Page 5 of 42

Introduction

BeHear ACCESS combines the functionality of three devices into one:
• Bluetooth stereo headset for wireless mobile phone calls and media playback
• Assistive hearing device enhancing intelligibility of speech and other important sounds
• Digital hearing aid for personalized sound amplification across a wide sound spectrum
BeHear ACCESS contains embedded T-coils for receiving sound transmitted via induction (hearing) loops.
BeHear ACCESS utilizes voice processing technologies developed by Alango Technologies, Ltd., such as:
• ListenThrough™ - passing through important ambient sounds during music playback
• EasyListen™ - slowing down speech dynamically during phone conversations
• Personal Sound Amplifier - providing dynamic, compressed amplification of ambient
sounds
• Hearing enhancement functions - including noise reduction, echo cancellation, and more
While the headset itself includes a variety of controls to manage its hearing functions, the W&H BeHear mobile application is also provided to complement these controls. The application allows the wearer to customize the headset for his/her specific hearing capabilities and preferences, and further personalize hearing based on real-time conditions. The application supports:
• A personal hearing assessment for automatic adjustment of the sound in each of the
operational modes – ambient hearing, phone calls, and audio play – to suit the capabilities and preferences of the wearer
• Fine tuning the sound in real time for various hearing environments – Indoor, Outdoor,
Crowd or Live Music, as well as Exclusive and Transparent T-coil modes
• Management of assistive listening functions during phone calls and media playback
• Various device settings, including default mode behavior, vibration alerts, and more
The W&H BeHear application can be downloaded from the Google Play Store or Apple Store:
BeHear ACCESS User Manual Page 6 of 42
Icon
Component
Function
1 Notification LED
Flashing red and blue
Headset is in Bluetooth pairing mode
Flashing blue
Headset is connected to the Bluetooth device
Flashing red
Headset is not connected to the Bluetooth device, or the battery is low
Flashing purple
Personal hearing is active
Steady red
Headset is being charged
Steady green
Headset is charged (battery level >50%)
Light blue
Headset is powered on/off (toggle)
Open the cover to insert the supplied cable to charge the battery.
Place this side down in the charging cradle to charge the battery.
Press and hold down to turn BeHear ACCESS on and off. Press briefly to show battery level (when BeHear ACCESS is on).
Press (short presses or continuous press) to increase call/audio volume.
Multi-functional button
Handle phone calls (read Handling Phone Calls) Handle listening to audio (read Listening to Audio)
Press (short presses or continuous press) to decrease call/audio volume.
Hearing volume up button
Press (short presses or continuous press) to increase ambient sound volume.

Device Overview

BeHear ACCESS is a neck band style headset comprised of:
A – Electronics compartment B – Left and right earpieces C – Left and right control boxes
2 Micro-USB port
3
4
5
6
7
8
Charging port
Power button
Volume up button
Volume down button
BeHear ACCESS User Manual Page 7 of 42
Icon
Component
Function
Press and hold to turn personal sound amplification on and off.
Press and hold to turn EasyListen mode on and off.
Hearing volume down button
Press to decrease (short presses or continuous press) ambient sound volume.
11 Silicone ear buds
Mushroom type; extra-small, small, medium, large sizes
12 Silicone ear hooks
Symmetrical left (L) and right (R) variations Three sizes of each variation: small, medium, large
13 Wind protection covers
Two pairs of foam covers
noise from wind and/or friction with clothing.
14 Magnets
Built-in magnets to secure earpieces to each other when not in use
15 Clips
Plastic clips to fold back free ends of the cables, making the headset more compact.
16 Serial number label
Unique number identifying the BeHear ACCESS headset in the
Icon
Component
Function
Insert the supplied cable to charge the battery.
Place the headset to charge the battery.
2
1
9
10
Hearing control button
Press and hold to turn ListenThrough mode on and off.
Conical type; small, medium, large sizes Tulip (open fit) type; medium size
Place over magnetized metal side of the earpiece to protect against
Connection screen of the W&H BeHear smartphone application
Charging cradle is supplied with BeHear ACCESS headset.
1 Micro-USB port
2
Charging port
BeHear ACCESS User Manual Page 8 of 42
LED

Basic Operation

Charging the Battery

Charging the battery lasts approximately three hours. We recommend to charge the battery before using your BeHear ACCESS headset for the first time.
To charge the battery using the cradle:
1. Plug the larger end of the supplied cable into a standard AC outlet USB charger adapter, or into the USB port of a computer, and the cable’s smaller end into the Micro USB port of the charging cradle.
2. Place the BeHear ACCESS headset into the cradle. Line up the embedded magnets in the headset to the contacts in the charging cradle. The LED will light up when the headset is positioned properly.
3. A vibration in the headset indicates that charging has started. During charging the LED on the neck band will be red, turning green when BeHear ACCESS is fully charged.
To charge the battery directly by the cable:
1. Plug the larger end of the supplied cable into a standard AC outlet USB charger adapter, or into the USB port of a computer.
2. Plug the cable’s smaller end into the Micro USB port located in the BeHear ACCESS neck band.
3. A vibration in the headset indicates that charging has started. During charging the LED on the neck band will be red, turning green when BeHear ACCESS is fully charged.
Note: The BeHear ACCESS headset should not be used while charging.

Turning the Headset ON and OFF

To turn on BeHear ACCESS:
Press and hold down the Power button on the neck band until the unit vibrates and the LED turns light blue.
To turn off BeHear ACCESS:
Press and hold down the Power button on the neck band until the unit vibrates and the LED turns light blue.
Note: Vibration can be disabled by changing a setting in the W&H BeHear application.

Checking the Battery Status

You can view an estimate of the remaining battery charge in either of two ways.

Checking the Battery Level using the Headset

When the device is powered on, quickly press the Power button on the neck band. The notification LED flashes for 1-2 seconds indicating battery level, as follows:
BeHear ACCESS User Manual Page 9 of 42
1. Place the BeHear ACCESS neckband behind your neck such that the
4. You can add foam covers to the earpieces to improve the acoustic
headset when using it
educe noise
• If the LED turns green the status is good (more than 50% battery charge remains).
• If the LED turns yellow the status is fair (battery charge level is between 10% and 50%).
• If the LED turns red the status is low (below 10%) and the headset needs to be recharged.

Checking the Battery Level using the Application

When the device is powered on, view the level in the battery icon which appears at the top of each screen. The more white filler you see, the more charge is left in the battery. The amount of charge left is also displayed as a numerical value measured in percentage.
Note: During headset use, if the battery level drops below 10% the LED will flash red and a voice
alert will be heard periodically.

Wearing Instructions

BeHear ACCESS is a neck loop style headset where the hard plastic part is meant to rest on the back of your neck (or under your collar) and the ear buds at the ends of the cables come up from your collar bone and are inserted into your ears.
Wear your BeHear ACCESS headset as described below:
power button is on the bottom and the control boxes are on your chest and the buttons of the control boxes face up.
2. Insert the earbuds and position the ear hooks inside your ears. Your
BeHear ACCESS package contains several sizes and types of silicone ear hooks and buds, and you may have to experiment to find the combination that fits your ears most comfortably for continuous wear.
3. You can move the clips along the cable to reach desired cable length and position.
performance of your BeHear ACCESS outdoors in windy conditions. The covers also r produced by the friction of your clothing against the earpieces.
5. When not in use, secure earpieces to each other with the built-in magnets.

Fitting the Ear Buds and Hooks to Your Ears

Your BeHear ACCESS headset comes with three shapes of silicone ear buds: conical, mushroom, and tulip (open fit) in up to four sizes, and three sets of ear hooks in varying sizes. The most common type and size of buds and hooks have already been attached to the headset. However, if the buds do not fit snugly and comfortably in your ears you should remove the silicone covers from the earpieces and try different options, as follows:
BeHear ACCESS User Manual Page 10 of 42
1. Peel off the silicone ear bud and ear hook from the earpiece.
2. Place the replacement ear hook over the speaker of the earpiece.
3. Place the replacement ear bud over the ear bud speaker.
Make sure the ear hooks are oriented properly; the left ear hook must be placed on the left earpiece and the right ear hook on the right earpiece. The ear hooks are labeled “L” for the left and “R” for the right, while the earpieces are marked “L” and “R” respectively on the metal bands which connect the pieces to the headset cables.
RECOMMENDATION: To get the best performance from your BeHear ACCESS when using it outdoors, we recommend
that you carry the smartphone connected over Bluetooth with the BeHear ACCESS on the right side of your body.
BeHear ACCESS User Manual Page 11 of 42

Getting Started

Pairing with Bluetooth Devices

Before you can start using your BeHear ACCESS headset with a Bluetooth device (such as a smartphone), you need to pair it with the Bluetooth device. Pairing can be done in either of two ways:
• Using the W&H BeHear app (which can be downloaded for free from the Google Play Store
or the Apple App Store, see “Installing the Application” later in this manual). After launching the app and placing the headset into pairing mode (see instructions below), the pairing process will proceed. Follow to the application’s prompts (see “Connection” below).
• Using your smartphone’s Bluetooth setup process. (This is mandatory for iOS devices – see the “Connection with an iOS Phone” section for detailed instructions.) Make sure the
Bluetooth function is turned on in the Bluetooth device. The headset will appear in the list of available devices as BeHear ACCESS.

How to Place the BeHear ACCESS Headset into Pairing Mode

1. Make sure the BeHear ACCESS headset is powered OFF.
2. Then, press and hold down the power button on the neck band for up to 5 seconds, until the LED alternates red/blue.
3. When the pairing is complete the BeHear ACCESS headset will be connected to the Bluetooth device automatically, as indicated by the blue LED which blinks periodically every 5 seconds.

Pairing BeHear ACCESS with Additional Bluetooth Devices

After pairing BeHear ACCESS with the first Bluetooth device repeat the same steps to pair it with additional Bluetooth devices. Your BeHear ACCESS headset can be paired with up to eight Bluetooth devices in total. If the list of paired devices is full you can clean it up by resetting the headset as described in the Reset the Headset section of this manual.

Connecting with Bluetooth Devices

Automatic Connection of Paired Bluetooth Devices

BeHear ACCESS remembers and can connect automatically with the last two connected devices.
Note: When you pair and connect BeHear ACCESS with a third device, the first paired device becomes disconnected.

Choosing from Multiple BeHear ACCESS Headsets Paired to the Same Smartphone

If you have more than one BeHear ACCESS headset paired with the same phone you can choose the desired headset by its serial number. The serial number of the BeHear ACCESS headset is listed underneath the product name in the W&H BeHear app Connection screen. The number can be matched to the serial number printed on the inside panel of the BeHear ACCESS neck band.

Connecting Simultaneously to Two Different Bluetooth Devices

Your BeHear ACCESS headset supports multipoint connection mode, managing two Bluetooth connections simultaneously. For example, if you connect your headset with two phones or with a phone and the HearLink™ / HearLink™ Plus TV transmitter (a Wear & Hear companion product, sold separately), you can receive calls or listen to audio from either device without having to disconnect and reconnect.
BeHear ACCESS User Manual Page 12 of 42
RECOMMENDATION: If a long time has passed between uses, a short press on the BeHear ACCESS headset Power
button will initiate reconnection to the paired Bluetooth device – HearLink / Hearlink Plus transmitter or/and the smartphone.
BeHear ACCESS headset supports two typical connection use cases:
1. Your BeHear ACCESS headset is connected simultaneously to a smartphone and to the HearLink / Heralink Plus TV transmitter. The TV audio can be transmitted to your BeHear ACCESS headset, which will also be available to receive/initiate a phone call.
2. Two BeHear ACCESS headsets are connected simultaneously to the same HearLink / Hearlink Plus TV transmitter. Both users can be listening to TV audio at the same time.
BeHear ACCESS User Manual Page 13 of 42

Checking for Updates

Keeping BeHear ACCESS updated with the latest version of the firmware allows you to enjoy its most advanced features. We recommend checking for updates before you start using your headset.
To check for an update:
1. Make sure the BeHear ACCESS headset is powered on and
connected to a phone with the W&H BeHear application installed.
2. From the bottom menu of the app, choose the Settings option and tap the Update button in the screen.
Note: The app checks for updates automatically when the Auto option is selected for the Headset Update Check in the Application section of the Settings screen.
3. If an update is available, launch the update process by following the instructions displayed on the screen.
RECOMMENDATION: The headset update process lasts for several minutes (typically 15-20) during which time the
headset and application must stay powered on and connected. We recommend verifying that the batteries in both the headset and the phone be sufficiently charged prior to starting the update.

Personalization

We highly recommend that you adjust the acoustic performance of the headset to suit your own personal hearing capabilities and preferences, using the built-in Hearing Assessment in the W&H BeHear app.
If you have a recent audiogram you can skip the W&H BeHear Hearing Assessment and enter the values from it manually. Tap the Personal option in the bottom menu and enter the values into the table in the Editor.
You can also choose any of the audiograms available in the Library of the application. The results (whether generated from the hearing assessment, chosen from the library, or
manually input into the editor) are automatically applied to the six BeHear ACCESS presets – Indoor, Outdoor, Crowd, Live Music, Exclusive T-Coil, and Transparent T-Coil – to create profiles that reflect your own hearing abilities. These personalized profiles ensure that you get the most benefit from BeHear ACCESS, using it as a truly personal sound amplifier. Sounds from music play and phone calls are personalized as well.

Hearing Assessment

During the assessment, six different testing sounds will be played for each ear, one after the other. Each testing sound represents a different range of audible frequencies. The purpose of the assessment is to determine the best volume for each frequency range based on your unique hearing profile. The results will be saved in the app’s Library and applied to the headset. They will be used to adjust the audio performance of your personal BeHear ACCESS headset.
Two variances of the assessment are available:
• Basic assessment. This is the default option, which will be sufficient for most users. During the Basic assessment you will be asked to indicate at which volume the testing sound first becomes audible (Hearing Threshold).
• Advanced assessment. This assessment is more comprehensive and therefore takes longer. During the Advanced assessment you will need to indicate two different volume levels for each testing sound. One is the Hearing Threshold, the same as for the Basic assessment.
Loading...
+ 29 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use