AKUVOX R29XV2 User Manual

R29 Series Door Phone Admin Guide

About This Manual

Thank you for choosing Akuvox’s R29 series door phone. This manual is intended for end users who need to properly configure the

door phone. This manual is applicable to 29.31.1.7xx version, and it provides all functions’ configurations of R29 series door phone.

Please visit Akuvox forum or consult technical support for any new information or latest firmware.

Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.

FCC: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority

to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

—Reorient or relocate the receiving antenna.

—Increase the separation between the equipment and receiver.

—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help

This equipment should be installed and operated with minimum distance 20cm between the radiator& you body.

Content

1. Product Overview............................................................................................................................................................................................... 1

1.1. Instruction.....................................................................................................................................................................................................1

1.2. Connector Introduction...............................................................................................................................................................................2

1.3. Warning........................................................................................................................................................................................................ 3

2. Daily use................................................................................................................................................................................................................4

2.1. Starting......................................................................................................................................................................................................... 4

2.2. Make a Call.................................................................................................................................................................................................. 5

2.2.1. Call From Digital Keypad.................................................................................................................................................................5

2.2.2. Call From Phonebook...................................................................................................................................................................... 6

2.2.3. Call From Speed Dial.......................................................................................................................................................................7

2.2.3.1. Building theme........................................................................................................................................................................7

2.2.3.2. Villa theme or Office theme.................................................................................................................................................. 7

2.3. Receive a Call............................................................................................................................................................................................. 7

2.4. Unlock...........................................................................................................................................................................................................8

2.4.1. Unlock by Pin Codes........................................................................................................................................................................8

2.4.2. Unlock by Face................................................................................................................................................................................. 9

2.4.3. Unlock by RFID cards...................................................................................................................................................................... 9

2.4.4. Unlock by DTMF codes................................................................................................................................................................. 10

3. Basic Features...................................................................................................................................................................................................10

3.1. Access the system setting....................................................................................................................................................................... 10

3.2. Access the website setting...................................................................................................................................................................... 11

3.2.1. Obtain IP Address...........................................................................................................................................................................11

3.2.2. Access the Device Website........................................................................................................................................................... 11

3.3. Password Modification............................................................................................................................................................................. 12

3.3.1. Modify the Phone System Password.......................................................................................................................................... 12

3.3.2. Modify the Web Password............................................................................................................................................................ 13

3.4. Phone configuration................................................................................................................................................................................. 13

3.4.1. Language.........................................................................................................................................................................................13

3.4.1.1. Modify the phone language................................................................................................................................................ 13

3.4.1.2. Modify the web language....................................................................................................................................................14

3.4.2. Time.................................................................................................................................................................................................. 15

3.4.3. Network............................................................................................................................................................................................16

3.4.3.1. DHCP Mode.......................................................................................................................................................................... 16

3.4.3.2. Static Mode........................................................................................................................................................................... 17

3.4.3.3. Local RTP..............................................................................................................................................................................18

3.4.3.4. Connect Setting....................................................................................................................................................................18

3.4.3.5. WIFI (optional)...................................................................................................................................................................... 19

3.4.4. Display............................................................................................................................................................................................. 19

3.4.4.1. Await.......................................................................................................................................................................................19

3.4.4.2. Upload ScreenSaver........................................................................................................................................................... 20

3.4.4.3. Theme selection................................................................................................................................................................... 21

3.4.4.4. Door Setting General...........................................................................................................................................................22

3.4.4.5. Home View Visible Control (Villa theme)..........................................................................................................................22

3.4.4.6. Key In Homepage of The Building Theme....................................................................................................................... 23

3.4.5. Volume............................................................................................................................................................................................. 24

3.4.5.1. Volume related in device.....................................................................................................................................................24

3.4.5.2. Call volume in website........................................................................................................................................................ 24

3.4.5.3. Mic volume in website......................................................................................................................................................... 25

3.4.5.4. Open door tone.................................................................................................................................................................... 25

3.4.6. DND..................................................................................................................................................................................................26

3.5. Phonebook.................................................................................................................................................................................................27

3.5.1. Phonebook in devices................................................................................................................................................................... 27

3.5.2. Phonebook in website................................................................................................................................................................... 28

3.5.3. Import/Export contacts...................................................................................................................................................................29

3.5.4. Contact list setting.......................................................................................................................................................................... 29

3.6. Intercom call.............................................................................................................................................................................................. 31

3.6.1. IP Direct Call................................................................................................................................................................................... 31

3.6.2. SIP Call............................................................................................................................................................................................ 32

3.6.2.1. Account.................................................................................................................................................................................. 32

3.6.2.2. SIP Account...........................................................................................................................................................................33

3.6.2.3. SIP Server............................................................................................................................................................................. 35

3.6.2.4. Outbound Proxy Server...................................................................................................................................................... 35

3.6.2.5. Transport Type......................................................................................................................................................................36

3.6.3. Dial Plan...........................................................................................................................................................................................36

3.6.4. Quick Dial........................................................................................................................................................................................ 38

3.6.5. Speed Dial....................................................................................................................................................................................... 38

3.6.6. Auto Answer.................................................................................................................................................................................... 40

3.6.7. Robin Call........................................................................................................................................................................................ 40

3.6.8. Web Call.......................................................................................................................................................................................... 41

3.7. Security...................................................................................................................................................................................................... 42

3.7.1. Mjpeg Service................................................................................................................................................................................. 42

3.7.2. Live Stream..................................................................................................................................................................................... 42

3.7.3. RTSP................................................................................................................................................................................................ 43

3.7.4. ONVIF.............................................................................................................................................................................................. 44

3.8. Access Control.......................................................................................................................................................................................... 45

3.8.1. Relay................................................................................................................................................................................................ 45

3.8.1.1. Unlock Options..................................................................................................................................................................... 46

3.8.2. Unlock via RFID Cards.................................................................................................................................................................. 47

3.8.2.1. RFID Cards in Devices........................................................................................................................................................47

3.8.2.2. RFID Cards in Website....................................................................................................................................................... 48

3.8.2.3. Card Type Support...............................................................................................................................................................49

3.8.3. Unlock via Pin Codes.....................................................................................................................................................................50

3.8.3.1. Private Pin Codes in Device...............................................................................................................................................50

3.8.3.2. Private Pin Codes in Website.............................................................................................................................................50

3.8.3.3. Public Pin Codes in device................................................................................................................................................. 52

3.8.3.4. Public Pin Codes in websites............................................................................................................................................. 52

3.8.4. Unlock via Face.............................................................................................................................................................................. 53

3.8.4.1. Face in Device...................................................................................................................................................................... 53

3.8.4.2. Face in Website....................................................................................................................................................................54

3.8.5. Unlock via QR code....................................................................................................................................................................... 55

3.8.6. Unlock via Bluetooth(Optional).....................................................................................................................................................55

3.8.7. Unlock via Fingerprint(Optional).................................................................................................................................................. 56

3.8.8. Unlock via HTTP Command......................................................................................................................................................... 57

3.8.9. Unlock via Exit Button....................................................................................................................................................................57

3.8.10. Unlock via Reception in Building Theme..................................................................................................................................58

3.9. Reboot........................................................................................................................................................................................................ 59

3.10. Reset........................................................................................................................................................................................................ 60

4. Advanced Features.......................................................................................................................................................................................... 61

4.1. Phone Configuration................................................................................................................................................................................ 61

4.1.1. IR LED..............................................................................................................................................................................................61

4.1.2. LED of Display................................................................................................................................................................................ 63

4.1.3. High Contrast of LCD.....................................................................................................................................................................63

4.1.4. RFID Card Code Display Related................................................................................................................................................64

4.2. Intercom..................................................................................................................................................................................................... 64

4.2.1. Call Time Related........................................................................................................................................................................... 64

4.2.1.1. RTP timeout.......................................................................................................................................................................... 64

4.2.1.2. Max call time......................................................................................................................................................................... 65

4.2.1.3. Max dial time.........................................................................................................................................................................65

4.2.1.4. Hang up after open door.....................................................................................................................................................65

4.2.2. Return Code When Refused........................................................................................................................................................ 66

4.2.3. SIP Call Related............................................................................................................................................................................. 66

4.2.4. Call Waiting..................................................................................................................................................................................... 67

4.2.5. Intercom........................................................................................................................................................................................... 68

4.2.6. Codec............................................................................................................................................................................................... 69

4.2.7. DTMF............................................................................................................................................................................................... 70

4.2.8. Session Timer................................................................................................................................................................................. 71

4.2.9. NAT...................................................................................................................................................................................................71

4.2.10. User Agent.....................................................................................................................................................................................72

4.2.11. HTTP API....................................................................................................................................................................................... 73

4.3. Access control........................................................................................................................................................................................... 75

4.3.1. Webrelay..........................................................................................................................................................................................75

4.3.2. Wiegand...........................................................................................................................................................................................76

4.4. Security...................................................................................................................................................................................................... 77

4.4.1. Antialarm of Door Phone............................................................................................................................................................... 77

4.4.1.1. Antialarm in device...............................................................................................................................................................77

4.4.1.2. Antialarm in website.............................................................................................................................................................78

4.4.2. Motion...............................................................................................................................................................................................79

4.4.2.1. Motion in device................................................................................................................................................................... 79

4.4.2.2. Motion in website................................................................................................................................................................. 80

4.4.3. Action................................................................................................................................................................................................80

4.4.3.1. Email Notification................................................................................................................................................................. 81

4.4.3.2. FTP Notification.................................................................................................................................................................... 82

4.4.3.3. Input Interface Triggered Action.........................................................................................................................................82

4.4.3.4. Reception Action In Building.............................................................................................................................................. 82

4.5. Upgrade......................................................................................................................................................................................................83

4.5.1. Web Update.................................................................................................................................................................................... 83

4.5.2. Autop Upgrade................................................................................................................................................................................ 84

4.5.3. Backup Config File......................................................................................................................................................................... 86

4.6. Log.............................................................................................................................................................................................................. 87

4.6.1. Call Log............................................................................................................................................................................................87

4.6.2. Door Log.......................................................................................................................................................................................... 87

4.6.3. System Log..................................................................................................................................................................................... 87

4.6.4. PCAP................................................................................................................................................................................................88

1. Product Overview

1.1. Instruction

R29 series is an Android-based IP video door phone with a touch

Built-in light

sensor & infrared

Infrared LEDs

Color camera

Microphone

Touch screen

Speaker

Access card reader

Figure 1.1 Product Description

screen. It incorporates audio and video communications, access

control and video surveillance.

Its finely-tuned Android OS allows for feature customization to

better suit the habit of usage of local people. R29S’s multiple

ports, such as RS485 and Wiegand ports, can be used to easily

integrate external digital systems, such as elevator controller and

fire alarm detector, helping to create a holistic control of building

entrance and its surroundings and giving occupants a great

sense of security.

It is applicable to multi-storey residential buildings, high-rise

office buildings and their complexes.

1.2. Connector Introduction

Ethernet (POE): Ethernet (POE) connector which can provide both

Figure 1.2-1 Connection introduction

Figure 1.2-2 General interface

power and network connection.

12V/GND: External power supply terminal if POE is not available.

WG_D0/1: Wiegand terminal for wiegand access control.

RS485A/B: RS485 terminal for automation system control (e.g.

Elevator control).

DOORA/B/C: Trigger signal input terminal (e.g. Press indoor

button to open relay).

RelayA/B/C: NO/NC Relay control terminal.

Note: The general door phone interface diagram is only for

reference.

1.3. Warning

Please don't place R29S/F to direct sunlight, it will bring a bad

Figure 1.3 Direct sunlight diagram

effect or be broken with the high temperature.

2. Daily use

2.1. Starting

When booting R29X first time, users need to choose a suitable

Figure 2.1.1-1 Starting

Figure 2.1.1-2 Language selection

Figure 2.1.1-3 Theme seclection

display language for device. Tap Start to start the selection. R29X

support 4 languages, including French, English, Spanish and

Chinese. Then choosing the proper display theme according to

specific application scenarios. R29 supports 3 themes, including

Villa, Building and Office. Tap Skip if users are adopting Building

theme and English language. Building theme and English

language by default.

2.2. Make a Call

There are three ways to make a call from the door phone to monitor

2.2.1. Call From Digital Keypad

Figure 2.2.1-1 Dial interface

(Building theme)

Figure 2.2.1-2 Dial interface

(Villa or Office theme)

units, which can be an indoor monitor or an intercom app.

Press Dial (Building theme) or Call (Villa theme or Office theme) to

enter the dial interface. Enter the number to call on the digital

keypad, and press the dial icon.

2.2.2. Call From Phonebook

Tap Contacts to enter the phonebook. In the phonebook interface,

Figure 2.2.2-1 Phonebook interface

(Building theme)

Figure 2.2.2-2 Phonebook interface

(Villa theme)

Figure 2.2.2-3 Phonebook interface

(Office theme)

to find a specific occupant, scroll up or down the pre-imported

contact list, which is either a room number, an occupant’s name, or

the combination of both. It also supports searching the list by

alphabet and then clicking the dial key next to the found contact.

2.2.3. Call From Speed Dial

2.2.3.1. Building theme

Press Reception to make the call directly.

2.2.3.2. Villa theme or Office theme

2.3. Receive a Call

Figure 2.2.3.1 Reception

Figure 2.2.3.3 Speed dial

Press Call to enter the call interface, choose a speed dial number

that users want to call directly.

When a monitor unit calls the door phone, it will auto answer the

incoming call by default. There is no need to press any answer key.

2.4. Unlock

2.4.1. Unlock by Pin Codes

Unlock the door by using predefined public pin or private pin. Press

Figure 2.4.1-1 Unlock by pin code

(Building theme)

Figure 2.4.1-2 Unlock by pin code

(Villa or Office theme)

PIN icon to enter the PIN code interface, enter the “pin code” and

press Confirm icon to unlock, then you will hear “Welcome, please

coming ” and the screen will show “Opening door succeeded”. If

users input the wrong pin code, the screen will shows “ Invalid

password”.

2.4.2. Unlock by Face

Unlock the door by using predefined face. On the main

2.4.3. Unlock by RFID cards

Figure 2.4.2-1 Unlock by face

(Building theme)

Figure 2.4.2-2 Unlock by face

(Villa or Office theme)

interface(Building theme) or enter the “Password”(Villa or office

theme) interface, close your face to the camera. You will hear

“Welcome, please coming” and screen will show “Opening door

succeeded”.

Place the predefined users card in RFID cards reader to unlock.

Under normal conditions, the phone will announce “ Welcome,

please coming ” and the screen will show “Opening door

succeeded”. If the card has not been registered, the phone will

show “Invalid password”.

2.4.4. Unlock by DTMF codes

During the calling, the president can press the predefined DTMF

3. Basic Features

3.1. Access the system setting

Figure 3.1-1 Access the system setting

Figure 3.1-2 Access the system setting

(Building theme)

Figure 3.1-3 Access the system setting

(Villa or office theme)

Figure 3.1-4 Access the system setting

(Villa or office theme)

codes to remote unlock the door.

In the Dial interface, press “9999", “Dial key”, "3888”, “OK” to

enter the system setting. System setting is easy to configure

most basic phone functions.

3.2. Access the website setting

3.2.1. Obtain IP Address

R29 series use DHCP IP by default. Enter the phone interface and

3.2.2. Access the Device Website

Figure 3.2.1 Info

Figure 3.2.2 Access the device website

go to Info to check the IP address.

Open a web browser, and access the corresponding IP address.

Enter the default user name and password to login. The default

administrator’s user name and password are shown below:

User Name: admin

Password: admin

Note: The recommended browser is Google Chrome.

3.3. Password Modification

3.3.1. Modify the Phone System Password

Users can configure project key with this function. The public key is

Figure 3.3.1-1 Modify the system password

Figure 3.3.1-2 Modify the system password

a password used by all occupants in a building. Project key is used

by administrators for some basic settings. There are two ways to

change the system password, which can be done on the phone

system and on the intercom website.

In the phone interface, go to the Password - Project Passwd to

change the project key passwd.

Project Passwd: Enter the 4 digits old project key, the default

project key is “9999". Then enter the 4 digits new passwd, after

entering the new passwd confirm, click save icon .

In the website, go to the path Intercom - Basic - Password to

configure.

3.3.2. Modify the Web Password

3.4. Phone configuration

3.4.1. Language

3.4.1.1. Modify the phone language

Figure 3.3.2 Modify the web password

Figure 3.4.1.1-1 Configure phone

language

Figure 3.4.1.1-2 Configure phone language

(Building theme)

Figure 3.4.1.1-3 Configure phone language

(Building theme)

password for “admin” or “user” account.

In the phone interface, go to Language to configure. Now R29

series can support multiple phone language. Users can choose

manually. Akuvox uses English by default.

On the building theme, support users to select languages on the

main interface. Login to the website and go to the path Phone -

Key/Display - Language Setting Of The Building Theme to

3.4.1.2. Modify the web language

Figure 3.4.1.1-4 Configure Web Language

Figure 3.4.1.2 Configure Web Language

configure the display language bar. Users can choose the phone

language directly from the main interface.

Users can also modify the phone language on the portal Phone -

Time/Lang - LCD Language.

Enter the intercom website and go to the path Phone - Time/lang -

Web Language to configure. Now R29 series can support multiple

web language. Users can choose manually. Akuvox uses English

by default.

3.4.2. Time

In the phone interface, go to Time to configure. Choose automatic

Figure 3.4.2-1 Time

Figure 3.4.2-2 Time

date & time setting for automatic access of time, date and time

zone. Or set the time, date and time zone manually.

Users can also set the time zone configuration on the device portal

Phone - Time/Lang.

3.4.3. Network

In the phone interface, go to Address or login to the website and

3.4.3.1. DHCP Mode

Figure 3.4.3.1-2 DHCP mode

Figure 3.4.3.1-1 DHCP mode

go to the path Network - Basic, dynamically or statically to obtain

address.

R29 series uses DHCP mode by default which will get IP address,

subnet mask, default gateway and DNS server address from DHCP

server automatically.

3.4.3.2. Static Mode

If select static IP, users should manually setup IP address, subnet

Figure 3.4.3.2-2 Static mode

Figure 3.4.3.2-1 Static mode

mask, default gateway and DNS server address. The figure right

shows static IP setting.

3.4.3.3. Local RTP

Go to Network - Advanced to configure.

3.4.3.4. Connect Setting

Figure 3.4.3.3. Local RTP Figure 3.4.3.4 Connect setting

Local RTP: To display and configure local RTP settings.

Starting RTP Port: Determine the minimum port that RTP stream

can use.

Max RTP Port: Determine the maximum port that RTP stream can

use.

Go to Network - Advanced to configure.

Connect Type: Display the device connection type, there are

three modes, Discovery, SDMC, Cloud.

Discovery: Enable or disable the discovery mode.

Device Address: It will show which node the device is bound.

Device Extension: Use extension number to distinguish the

multiple devices in the same node.

Device Location: Used to identify the device location, which will

3.4.3.5. WIFI (optional)

3.4.4. Display

3.4.4.1. Await

Figure 3.4.3.5 wifi

Figure 3.4.4.1-1 Await

also serve as the device display name

Only R29C can support wifi feature. In the phone interface, go to

WIFI page to enable the the WLAN. then choosing a suitable

AP ,enter the AP password, click Connect to confirm.

In the phone interface, go to Await or login to the website and go to

the path Intercom - Advanced - StandBy, to set the standby

mode, standby time and unlock mode.

Standby Mode: There are three options for the standby mode.

‘NO’ mode is for the door phone’s default dial interface to remain

permanently on; “Blank” mode screen is a black screen during

3.4.4.2. Upload ScreenSaver

Figure 3.4.4.1-2 StandBy

Figure 3.4.4.2-1 Upload ScreenSaver

Figure 3.4.4.2-2 Upload ScreenSaver

standby; and “Picture” mode is a chosen screensaver of your like,

which can be imported in bulk by the administrator.

Standby Time: Users can set the standby time from 30 Sec to 180

Sec.

Unlocked Mode: To choose how to wake up the door phone from

the standby mode.

In the website and go to the path Phone - Import/Export - Upload

screensaver to configure. To upload screen saver and set the

corresponding interval time and the priority. It will be displayed on

screen when R29 series stand by type as picture. Up to 5 different

screen savers can be supported. These pictures will scroll to

display. The format must be .jpg. If the interval time is 0, it won’t be

displayed.

If users need to upload many pictures, please choose the ID order

of the picture. For example, users need to upload the first picture

3.4.4.3. Theme selection

Figure 3.4.4.2-3 Upload ScreenSaver

Figure 3.4.4.3 Theme selection

as ID 1 which will be first screensaver to display, users will choose

Image 1. Then users will upload the second one, users need to

choose Image 2 and so on.

Screensaver1: To choose the favorite image, and upload it (the

most suitable image size is 1280*800 ).

After uploading, the pictures will be in the list. Then users need to

manually setup the Interval time which means how long the image

will display then change to next screensaver. Interval range from 5s

to 120s. Click the Submit to save each one. Click Delete to

remove the picture.

Go to the path Intercom - Key/Display. To choose the device

display theme, which supports Villa, Building and Office.

3.4.4.4. Door Setting General

In the website and go to the path Intercom - Basic - Door

3.4.4.5. Home View Visible Control (Villa theme)

Figure 3.4.4.4.5-1 How view visible control

Figure 3.4.4.4 Dialpad input number limit

Setting General to configure.

DialPad Input Number Limit: To limit the input numbers to

prevent unnecessary security problems.

In the website and go to the path Intercom - Key/Display - View

Visible of The Villa Theme to configure.

Users can setup the home page’s default display interface, whether

the home page-dial interface, contact interface, unlock interface is

visible. For example, if users enable dialview, users will only see

dialing interface , the other two will be hided.

Display Type: Setup the home page’s default display interface.

There are four types can be choice “Homepage”, “Dial”, “Contact”,

“Password”.

3.4.4.6. Key In Homepage of The Building Theme

On the device homepage of the building theme, six icon are

Figure 3.4.4.4.6-1 Key in homepage

displayed. Users can configure their type on the website, go to

Intercom - Key/Display. Users can customize the feature of the

icon.

Name: To customize the icon display name;

Type: Select the function available for the icon on the device

homepage. “NULL” means that the icon is not displayed.

Value: To fill in corresponding parameters for some types.

Currently, only the “Speed Dial” type need to fill in value. In general,

the value is an IP or SIP account.

3.4.5. Volume

3.4.5.1. Volume related in device

In the phone interface, go to Volume, to configure the call volume,

3.4.5.2. Call volume in website

Figure 3.4.5.2 Call volume

Figure 3.4.5.1 Phone volume

AD volume and key volume.

Call Volume: When R29 series dials out a call, it will prompt the

‘du’ sound. To configure the call volume by yourself.

AD Volume: When the door is opened, the phone will announce

the opendoor tone. To configure the AD volume by yourself.

Key Volume: When touch the screen, that will be a prompt

sound.To configure the key volume by yourself.

Also users can modify the other voice settings in the website.

Call Volume: Login to the website and go to the path Phone - Call

Feature - Others to show the volume adjustment in talking

interface.

3.4.5.3. Mic volume in website

3.4.5.4. Open door tone

Figure 3.4.5.3 Mic volume

Figure 3.4.5.4-2 Open door warning

Figure 3.4.5-6 Upload the open the door tone

Figure 3.4.5.4-1 Open door warning

Mic Volume: Login to the website and go to the path Phone -

Voice, to configure Mic volume.

Open Door Tone: Users can also go to the path Intercom - Door

Setting General to configure the switch whether users will hear the

“Welcome! Please coming” announcement.when the door is

opened.

Open Door Warning: On the portal Intercom - Advanced - Open

Door Warning, configure whether to enable open door success or

failure warning.

Open Door Tone: Login to the website and go to the path Phone -

Import/Export - Open Door Tone to upload the open door tone by

yourself.

3.4.6. DND

Figure 3.4.6 DND

DND allows IP phones to ignore any incoming calls. Users can

Return Code when DND: Determine what response code should

be sent back to server when there is an incoming call if DND on.

DND On Code: The code used to turn on DND on server’s side, if

configured, IP phone will send a SIP message to server to turn on

DND on server side if user press DND when DND is off.

DND Off Code: The code used to turn off DND on server’s side, if

configured, IP phone will send a SIP message to server to turn off

DND on server side if user press DND when DND is on.

3.5. Phonebook

3.5.1. Phonebook in devices

In the phone interface, go to Contact to configure the phonebook.

Figure 3.5.1-1 Adding group

Figure 3.5.1-2 Editing group

Figure 3.5.1-3 Adding contact

Figure 3.5.1-4 Editing contact

Create a group: Choose group, click Add to enter the new group

name. Press Save to save.

Edit a group: Choose the existed group to modify or delete.

Create a contact: Click Add to enter the contact’s information.

Choose a suitable Group and contact’s name and Phone number,

press Save to save.

Edit a contact: Choose a exist contact to edit or delete it.

3.5.2. Phonebook in website

In the website, go to the path Phonebook - Local Book to

Figure 3.5-5 Phonebook

Figure 3.5-6 Contact setting

Figure 3.5-7 Group configure

configure the phonebook.

Contact: To display or edit all local contacts.

Search: Enter the key word to search designated contacts from

local phonebook.

Contact Setting: Choose a suitable contact picture, then import

(optional);Enter the corresponding contact name and phone

number; Click Add to save.

Note: The photo only supports .jpg format.

Group: To check all group in the list or choose one to delete.

Group Setting: Enter the new group name, click Submit to save;

3.5.3. Import/Export contacts

Users can also login to the website and go to the path Phone -

3.5.4. Contact list setting

Figure 3.5-8 Import/Export contacts

Figure 3.5.4-1 Contact display

Import/Export - Import/Export Config&Contacts to upload or

download the contact information.

Contact: Click Export to export the existed contact. Choose the

local file and click Import to import the new contact. The export

format is .vcf, the import format is .vcf, .csv or .xml. The import

maximum is 3000.

Setting General.

Item Touch: This function is convenient for users to press

anywhere in the contact line to call out, don't have to call out to

touch the call button.

Contact Profile Picture: To setup whether it will show contact

picture or not.

Figure 3.5.4-2 Contact list setting

Expend Contact List View Mode: With this enabled, the contact

list will be displayed in view mode.

Hide Group Label For Contact List: With this enabled, the

contact list will be displayed directly and there will be no group.

Contact List Setting.

Show contacts of local group: To enable/disable whether to

display the contact list for local groups. If disabled, the contact

interface will no longer display the local contact list, users will only

be able to call as a group, not select the contacts to call.

Show cloud contacts: To enable/disable whether to display the

cloud contact lists. If disabled, the cloud contact are not displayed

on contact interface.

Contact Sort By: Select the sort of contact list, which supports

three methods: ASCII Code, Room Number and Import. “ASCII

code” means that the contact list will be displayed in order of 0~9,

3.6. Intercom call

3.6.1. IP Direct Call

Figure 3.6.1-2 Direct IP

Figure 3.6.1-1 Dial interface

a~z; “Room number” means that the contact list will be displayed in

order of a~z, 0~9; “Import” means that the contact list will be

displayed in the same order as in the import file.

In the dial interface. Enter the number to call on the digital keypad,

and tap the dial icon. Without SIP server, users can also use IP

address to call each other. However, this way is only suitable in the

LAN. Enter the IP address of the callee, and press the dial icon.

Others to configure the call related features.

Direct IP: To call someone with dialing IP address directly.

Direct IP Port: To configure the direct IP port.

3.6.2. SIP Call

SIP call uses SIP number to call each other which should be

3.6.2.1. Account

supported by SIP server. Users need to register an account and fill

some SIP feature parameters before using SIP call.

configure SIP account and SIP server for door phone first.

R29 series supports 2 accounts. According to your needs, register

one or two accounts and users can switch them by themselves.

Enter the system setting interface, choose account. According to

the configuration of PBX, enter the account parameters. Tick

enable to active the account. If you register 2 accounts in the same

time. R29 series will choose the account 1 as the default account.

3.6.2.2. SIP Account

In the phone interface, go to Account - Account setting -

Figure 3.6.2.2-1 SIP account

Account 1&2 to configure the SIP account.

Enable Account: SIP account is only available if you enable this

account.

number is allocated by SIP server.

User Name: To enter user name of the extension.

Password: To enter password for the extension.

Display Name: To configure name sent to the other call party for

displaying.

Note: After configurations, users can go to the website - Account

- Basic - SIP Account to check the register status.

Figure 3.6.2.2-2 SIP account

Account to configure the SIP account.

Status: To display register result.

Account: Select the SIP account you need to configure.

Account Active: SIP account is only available if users enable this

account.

Display Label: To configure label displayed on the phone’s LCD

screen.

Display Name: To configure name sent to the other call party for

displaying.

number is allocated by SIP server.

User Name: To enter user name of the extension.

Password: To enter password for the extension.

3.6.2.3. SIP Server

In the phone interface, go to Account - Account setting -

3.6.2.4. Outbound Proxy Server

Figure 3.6.2.3-2 SIP server

Figure 3.6.2.4 Outbound proxy server

Figure 3.6.2.3-1 SIP server

Account 1&2 to configure the SIP server. Users can also go to the

path Account - Basic - SIP Server 1&2 to configure.

Server IP: To enter SIP server’s IP address or URL.

Server Port: To enter the SIP server port.

Registration Period: The registration will expire after registration

period, the IP phone will re-register automatically within registration

period.

Outbound Proxy Server to display and configure outbound proxy

server settings. An outbound proxy server is used to receive all

initiating request messages and route them to the designated SIP

server.

3.6.2.5. Transport Type

To display and configure transport type for SIP message

3.6.3. Dial Plan

 Replace Rule

Figure 3.6.2.5 Transport type

Figure 3.6.3-1 Replace rule

Figure 3.6.3-2 Replace rule

UDP: UDP is an unreliable but very efficient transport layer

protocol.

TCP: Reliable but less-efficient transport layer protocol.

TLS: Secured and Reliable transport layer protocol.

DNS-SRV: DNS record for specifying the location of services.

Replace rule is using some simple number or symbol to replace a

complicated phone number or IP address. It is more suitable for

some one who want to hide the real phone number or simplify the

long number. This is more convenient for users.

In the phone system, go to Replace Rule, click Add, choose a

suitable account and enter the value, press Save to confirm. It

supports a prefix number replace 5 number at the same time, when

Figure 3.6.3-2 Dial plan

Figure 3.6.3-3 Dial plan

the user press the prefix number, the 5 devices will ring at the

same time. Users can edit or delete the exited replace rules.

For example:

Users can pre-configure 101 to replace 192.168.16.112 and

192.168.16.158 in the doorphone. Then, by pressing 101, the two

devices can be dialed at the same time through the default account

without having to remember the long phone number or dial

separately.

Users can also login to the website and go to the path Phone - Dial

Plan to configure this function. R29 allows users to modify replace

rule in the website.

All replace rules will show in the list. Users can edit or delete the

exited replace rules.

3.6.4. Quick Dial

Quick dial is to call predefined important number quickly in main

3.6.5. Speed Dial

Figure 3.6.4-1 Quick dial configure

Figure 3.6.4-2 Quick dial

Figure 3.6..5-1 Speed dial

interface. This number is often set as emergency number.

In the phone interface, go to Quick Dial, switch the type as quick

dial, enter the quick dial name and number, click Save to confirm.

The speed dial contact list will be displayed in the dial interface,

convenient for users to dial directly. Users can choose whether to

display the list or configure whether to display both the contacts

and keypad. Login to the website and go to the path Phone -

Speed Dial.

Speed Dial Theme: Configure the speed dial list display theme.

Which supports 9 themes: Standard, Auto, 1key, 1 Key+Keypad, 2

Keys+Keypad, 4Keys+Keypad, 8 Keys, 16 Keys, 64 Keys.

Standard

It will not displayed the contact list, only

display time and keypad.

The dial interface will based on the number of

speed dial contacts. Null displays the time

and keypad; 1~4 contacts will displays

contacts and keypad; More then 4 contacts,

only contacts will be displayed.

The dial interface will display the speed dial contacts based on the number of keys, and

the keypad will not be displayed.

The dial interface will display the speed dial contacts based on the number of keys, and

the keypad will be displayed.

Figure 3.6..5-2 Standard

Figure 3.6..5-3 4 Keys+keypad

Figure 3.6..5-4 9 Keys

Auto

1/8/16/64 Key

1 Key+Keypad

2 Keys+Keypad

4 Keys+Keypad

Speed Dial Contacts Management: Configure contact names and

numbers, which supports up to 64 contacts. Only 8 contacts can be

displayed on one page, more than 8 contacts will be displayed on

the next page.

3.6.6. Auto Answer

3.6.7. Robin Call

Figure 3.6.5 -1Auto answer

Figure 4.2.4 Robin call

Figure 3.6.5 -2 Auto answer

- Auto Answer to enable the auto answer.

Others to configure the auto answer related function.

Return Code When Refuse: Allow users to assign specific code

as return code to SIP server when an incoming call is rejected.

Auto Answer Mode: To choose video or audio mode for auto

answer.

This feature is used to transfer calls to the target number in order if

the calling is no answered with timeout. Login to the website and go

to the path Intercom - Basic - Basic to check. It supports up to 10

call numbers. They will be called in order.

Note: This feature should work with Akuvox Cloud. Please contact

3.6.8. Web Call

Figure 3.6.6 Web call

your administrator for more information.

Dial to dial out from website.

Dial: To dial out a call or hangup an ongoing call from website.

3.7. Security

3.7.1. Mjpeg Service

3.7.2. Live Stream

Figure 3.7.1 Mjpeg service

Figure 3.7.2 Live view

Mjpeg Server to configure.

Mjpeg Service Enable: Use to capture from the URL. It is

convenient to check the capture remotely.

Image Quality: To choose the image quality of the capture.

Picture URL:

http:// device ip:8080/picture.cgi

http://device ip:8080/picture.jpg

http://device ip:8080/jpeg.cgi

check the real-time video from R29. In addition, users can also

check the real-time picture via URL:

3.7.3. RTSP

 RTSP Basic

 H.264 Video Parameters

Figure 3.7.3-2 RTSP

Figure 3.7.3-3 H.264 video parameters

Figure 3.7.3-1 RTSP

http://IP_address:8080/video.cgi

R29 series support RTSP stream, enter the phone system, go to

RTSP or login to the website and go to the path Intercom - RTSP,

to enable or disable RTSP server. The URL for RTSP stream is:

rtsp://IP_address/live/ch00_0

H.264 is a video stream compression standard. Different from

H.263, it provides an approximately identical level of video

stream quality but a half bit rate. This type of compression is

sometimes called MPEG-4 part 10. To modify the resolution,

framerate and bitrate of H.264.

3.7.4. ONVIF

R29 series supports ONVIF protocol, which means R29 series

Figure 3.7.4 ONVIF setting

camera can be searched by other devices, like NVR, which

supports ONVIF protocol as well. Go to the path Intercom - ONVIF

on the web GUI, to configure ONVIF mode and its

username/password.

Switching ONVIF mode to “undiscoverable” means that Users must

program ONVIF’s URL manually.

The ONVIF’s URL is:

http://IP_address:8090/onvif/device_service

3.8. Access Control

3.8.1. Relay

Figure 3.8.1 Relay

configure.

Relay ID: R29 series supports three relays. Users can configure

them respectively.

Trigger Delay: To configure the duration of the trigger relay. With

the trigger condition, the relay will only be triggered if the value is

reached.

Hold Delay: To configure the duration of opened relay. Over the

value, the relay would be closed again.

DTMF Option: To select digit of DTMF code, R29 series supports

maximum 4 digits DTMF code.

DTMF: To configure 1 digit DTMF code for remote unlock

Multiple DTMF: To configure multiple digits DTMF code for remote

unlock.

Relay Status: While the relay is triggered, the statues will be

3.8.1.1. Unlock Options

Figure 3.8.1.1-1 Unlock options

Figure 3.8.1.1-2 Unlock

switched. When COM connects to NC, the status is Low.

Note: Relay operate a switch and does not deliver power, so users

should prepare power adapter for external devices which connects

to relay.

Users can choose which relay want to opened. On the path

Intercom - Relay - Unlock Options, configure to be “VISIBLE”.

When users tries to open the door, it prompts the message to

choose which relay to open.

Note: All relays are enabled by default. Users should choose which

relay they do not want to open.

3.8.2. Unlock via RFID Cards

3.8.2.1. RFID Cards in Devices

R29 series can be compatible with 13.56MHZ and 125KHZ RFID

Figure 3.8.2.1-1 RF key

Figure 3.8.2.1-2 RF key

cards.

Add

Press “Add Card”, when you see “Please scan the RFCard to Add”,

put the card near the card sensor. Then enter the device name ,

valid day and time in the modify prompt. Click OK to save.

Modify

Press “Del Card”, when you see “Please scan RFCard to Delete”,

put the exited card near the card sensor, click Del to delete in the

modify prompt. Or users can just choose the exited card from the

list, select directly.

3.8.2.2. RFID Cards in Website

Go to the path Intercom - Card setting, to manage RFID cards

Figure 3.8.2-3 Import/Export card data

Figure 3.8.2-4 Card status

Figure 3.8.2-5 Card setting

access system.

Import/Export Card Data: Export the existed RFID cards

information or import the new RFID cards information. It can only

support .xml format. The maximum is 1000.

Note: Ask your administrator for the card data template if you

need.

Obtain and Add Card:

(1) Switch card status to “Card Issuing” and click “Apply”;

(2) Place card on the card reader area and click “Obtain”;

(3) Name card and choose which door you want to open and the

valid day and time;

(4) Click “Add” to add it into list.

Door Card Management:

3.8.2.3. Card Type Support

Figure 3.8.2-6 Door card management

Figure 3.8.3.3-1 Card type support

Valid card information will be shown in the list. Administrator could

delete one card’s access permission or empty all the list.

Note: Remember to set card status back to normal after adding the cards.

Go to the path Intercom - Card Setting, to choose the type of card

you need. Users can choose enable the NFC or Felica.

Note: There is a conflict between these two card types, please

choose one of them when needed.

3.8.3. Unlock via Pin Codes

3.8.3.1. Private Pin Codes in Device

In the phone interface, go to LockPasswd, enter the owner name,

3.8.3.2. Private Pin Codes in Website

Figure 3.8.3.2-1 Import/Export private key

Figure 3.8.3.1-1Adding private key

Figure 3.8.3.1-2 Editing private key

8 digits private keys and Device (optional). Setup the valid day and

time for the password.

For example:

Owner name is Eve, private key is 1995, and I set up the valid day

from Mon to Sun, click Save to save.

Go to the path Intercom - Privatekey on the web GUI, to manage

RFID cards access system.

Import/Export Private Key: Export the existed private key

information or import the private key from local side. It can only

support .xml format. The maximum private key is 1000.

Obtain and Add Code:

Figure 3.8.3.2-2 Private key setting

Figure 3.8.3.2-3 Private key management

(1)Enter the “PKey Name” and “PKey Code”;

(2)Select the valid day and time;

(3)Choose which door users want to open;

(4)Click “Add” to add it into list.

Private Key Management:

Valid private key information will be shown in the list. Administrator

could delete private key information or empty all the list.

3.8.3.3. Public Pin Codes in device

In the phone interface, go to Password - Public Key Passwd,

3.8.3.4. Public Pin Codes in websites

Figure 3.8.3.4 Password

Figure 3.8.3.3 Public key

enter the old public key, R29 series support 3 default public keys.

Then enter the new password, after entering the new password

Confirm, click save icon.

Note: Just need to enable public key password in public key

password setting.

Go to the path Intercom - Basic - Password. Users can configure

project key and public key with this function. Public key is the

password used by all occupants in a building.

Public Enable: The default status is on.

PublicKey Bits Limit: Setup the key digits.

Public Key: R29 series support 3 default public keys, users can

reset a new public key.

3.8.4. Unlock via Face

3.8.4.1. Face in Device

In the device portal, go to the path Intercom - Face - Face Basic

Figure 3.8.4.1.1 Face recognition

Figure 3.8.4.2.2 Face recognition

Figure 3.8.4.1-1 Face recognition

to enable the face recognition. In the phone interface, go to Face to

record the Face ID.

Add:

Close your face to the camera, in the middle of the round box on

the screen. If a face is recognized, the face ID will be automatically

admitted. Click “Confirm” after the recognition is completed, then

enter the face registration name and click “Register” to save the

face ID.

Modify:

Click Face database, choose the existed database to delete.

3.8.4.2. Face in Website

Go to the path Intercom - Face on the web GUI to configure the

Figure 3.8.4.2-1 Face basic

Figure 3.8.4.2-2 Face Management Figure 3.8.4.2-3 Face import/export

face information.

Face Threshold: Smaller the value, lower the face accuracy.

Night Model: Enable/Disable the face recognition in night model.

Search: Enter key word to quick search. Check the exited face

data from the list.

Face Data: Support to import or export the face data. The export

format is .tgz, the import format is .zip.

Import/Export file: Because R29 series can not support the third

party camera to enter the face picture now. Users need to directly

take face data in the R29 series, then export the existed face file. It

is convenient to share the same face data in multiple devices.

3.8.5. Unlock via QR code

On the portal Intercom - Relay - Open Relay via QR. Enable the

3.8.6. Unlock via Bluetooth(Optional)

Figure 3.8.5 Open relay via QR

Figure 3.8.6 BLE

QR function.

Note: This function should be work with Akuvox cloud. For more

information, please contact with your administrators.

On the portal Intercom - BLE.

BLE Enable: Enable or diable the BLE function.

BLE Mode: To configure the BLE mode.

Rssi Threshold: Set the threshold of received signal strength

indicator. The smaller absolute value ,the higher sensitivity.

Delay: To configure the duration of opened relay. Over the value,

the relay would be closed again.

Note: This function needs to be used with Akuvox cloud, please

contact your administrator for more information.

3.8.7. Unlock via Fingerprint(Optional)

Go to the path Intercom - Fingerprint on the web GUI, to manage

Figure 3.8.7-1 Finger key setting Figure 3.8.7-2 Finger key management

finger keys access system.

Finger Key Setting:

(1)Select the valid day and time;

(2)Choose which door users want to open;

(3)Enter the “Finger Name”. Lift Floor Number is optional.

(4)Click Obtain, press your finger on device to record the

fingerprint for three times;

(5)Click Add to add this finger key.

Finger Key Management:

Valid finger key information will be shown in the list. Administrator

could delete finger key information or empty all the list.

3.8.8. Unlock via HTTP Command

3.8.9. Unlock via Exit Button

Figure 3.8.9 Input

Figure 3.8.8 Open relay via HTTP

Relay via HTTP to configure. Users can use a URL to remotely

unlock the door. It is more convenient for users to open the door if

users are not beside the devices.

Switch: Enable this function. Disable by default.

Username & Password: Users can setup the username and

password for HTTP unlock.

URL format:

http://IP_address/fcgi/do?action=OpenDoor&UserName=XX&

Password=XX&DoorNum=XX

R29 series supports 3 input triggers Input A/B/C (DOORA/B/C).

configure.

Input Service: To enable or disable input trigger service.

3.8.10. Unlock via Reception in Building Theme

Figure 3.8.10. Reception action in building

Trigger Option: To choose open circuit trigger or closed circuit

trigger. “Low” means that connection between door terminal and

GND is closed, while “High” means the connection is opened.

Door Status: To show the status of input signal.

On building theme, users can unlock the relay through pressing

Reception.

Dial Type: Select the dial account, which supported account 1 or

account 2;

Open Relay: When users press reception icon to call, the relay is

triggered.

Note: This feature is often to trigger the signal via relay terminal.

3.9. Reboot

In the phone interface, go to Reboot to click the Reboot, or go to

Figure 3.9-2 Reboot

Figure 3.9-1 Reboot

the path Upgrade - Basic on the web GUI, click Submit, the

device will restart.

3.10.Reset

In the phone interface, go to Restore. Click Restore, if users sure

Figure 3.10-2 Reset Figure 3.10-1 Restore

to restore to factory settings, please choose Confirm in the prompt

window.

Users can also login to the website and go to the path Upgrade -

Basic, directly click Submit to reset R29 series. Use this function

with caution. All configuration will be removed.

4. Advanced Features

4.1. Phone Configuration

4.1.1. IR LED

The setting is for night vision, when the surrounding of R29 series

Figure 4.1.1-1 LED type

Figure 4.1.1-2 LED auto

is very dark, infrared LED will turn on and R29 series will turn to

night mode to let the users see video clearly from the R29.

In the phone interface, go to LED or go to the path Intercom -

Advanced - LED on web GUI, to configure the IR LED function.

Led Type: It can supports four modes - OFF, ON, AUTO

SCHEDULE.

If setup the LED type as auto, click Threshold button to sense the

intensity of the current environment.

Threshold: Click the Threshold key, it will automatic show the

current intensity or user can setup the value manually. Once the

environment intensity is darker than the predefined threshold value,

，

LED will be up.

Figure 4.1.1-3 LED schedule

Figure 4.1.1-4 LED

Min/Max photoresistor: Photoresistor value relates to light

intensity and larger value mean that light intensity is smaller. When

photoresistor value is greater than max value, LED will turn on. In

contrast, when photoresistor value is less than min value, infrared

LED will turn off and the device turns to normal mode.

If setup the LED type as schedule, click Threshold button to

sense the intensity of the current environment.

Time Start/Stop: In the meantime, the R29 is forced to turn on

LED.

Users can also configure the LED from website, go to the path

Intercom - Advanced - LED.

4.1.2. LED of Display

4.1.3. High Contrast of LCD

Figure 4.1.2 LED control

Figure 4.1.3 LCD

LED Control to configure.

Card LED Enable: To control the LED of the card reader area.

Start Time (H): Setup the LED light up time. According to the

system time. For example 18-23 means the LED will continuously

light up from 6:00pm to 11:00pm.

This function is used to automatically adjust the brightness of R29X

LCD according to the brightness of the surrounding environment.

High Contrast: Enable/Disable the LCD high contrast function.

Backlight Mode: To choose how the doorphone adjust the

backlight. There are two types for users, Auto and Manual.

Backlight(day):

4.1.4. RFID Card Code Display Related

4.2. Intercom

4.2.1. Call Time Related

4.2.1.1. RTP timeout

Figure 4.2.1.1 RTP timeout

Figure 4.1.4 RFID

RFID to configure.

Display Mode: To be compatible different card number formats in

different systems. The default 8HN means hexadecimal.

RTP Timeout: Login to the website and go to the path Intercom -

Basic - Door Setting General to configure. This feature is

specially designed for R47P. When R47P auto answer in mute

status, if over the configured time R29 series did not receive the

RTP message, R29 series will hang up automatically.

4.2.1.2. Max call time

4.2.1.3. Max dial time

4.2.1.4. Hang up after open door

Figure 4.2.1.2 Max call time

Figure 4.2.1.3 Max dial time

Figure 4.2.1.4 time our

Max Call Time: Login to the website and go to the path Intercom -

Basic - Max Call Time to configure the max call time.

Dial Time to configure the max dail time.

Dial In Time: To configure the max incoming dial time, available

when auto answer is disabled.

Dial Out Time: To configure the max no answer call time.

Up After Open Door.

Time Out: When the callee press the DTMF code to open the door,

4.2.2. Return Code When Refused

4.2.3. SIP Call Related

Figure 4.2.2 Return code when refused

this call will hang up automatically after the timeout.

configure.

Return Code When Refuse: Allows users to assign specific code

as return code to SIP server when an incoming call is rejected.

to configure the SIP call related functions.

Max Local SIP Port: To configure maximum local SIP port for

designated SIP account.

Min Local SIP Port: To configure minimum local SIP port for

designated SIP account.

Caller ID Header: To choose caller ID header format

4.2.4. Call Waiting

Figure 4.2.4 Call waiting

Figure 4.2.3 SIP call related

automatically.

Anonymous Call: If enabled, R29 series will block its information

when calling out.

Anonymous Call Rejection: If enabled, calls who block their

information will be screened out.

Missed Call Log: If enabled, any missed call will be recorded into

call log.

Prevent SIP Hacking: If enabled, it will prevent sip message from

hacking

Waiting to configure.

Call Waiting Enable: If enabled, it allows IP phones to receive a

new incoming call when there is already an active call.

Call Waiting Tone: If enabled, it allows IP phones to play the call

waiting tone to the waiting callee.

4.2.5. Intercom

Figure 4.2.5 Intercom

On Code: The code used to enable call waiting on server’s side, if

configured, IP phone will send a SIP message to server to turn on

call waiting on server side if user setup calls waiting is disabled.

Off Code: The code used to disable call waiting on server’s side, if

configured, IP phone will send a SIP message to disable call

waiting on server side if user setup call waiting is enabled.

Intercom allows users to establish a call directly with the callee.

Intercom to configure.

Active: To enable or disable Intercom feature.

Intercom Mute: If enabled, once the call established, the callee will

be muted.

4.2.6. Codec

 Audio Codec

Codec Bandwidth

Sample Rates

PCMA

64kbit/s

8kHZ

PCMU

64kbit/s 8kHZ

G729

8kbit/s 8kHZ

G722

64kbit/s 16kHZ

Figure 4.2.6-2 Audio codec

Figure 4.2.6-1 SIP account

configure the video codec and audio codec.

Sip Account: To choose which account to configure.

Audio Codec: R29 series supports four audio codec: PCMA,

PCMU, G729, G722. Different audio codec requires different

bandwidth, user can enable/disable them according to different

network environment.

Note: Bandwidth consumption and sample rates.

 Video Codec

R29 series supports H264 standard, which provides better video

4.2.7. DTMF

Figure 4.2.7 DTMF

Figure 4.2.6-3 Video codec

quality at substantially lower bit rates than previous standards.

Codec Resolution: R29 series supports four resolutions: QCIF,

CIF, VGA, 4CIF and 720P.

Codec Bitrate: To configure bit rates of video stream.

Codec Payload: To configure RTP audio video profile

DTMF to configure RTP audio video profile for DTMF and its

payload type.

Type: Support Inband, Info, RFC2833 or their combination.

How To Notify DTMF: Only available when DTMF type is Info.

DTMF Payload: To configure payload type for DTMF.

4.2.8. Session Timer

Go to the path Account - Advanced - Session Timer on the web

4.2.9. NAT

Figure 4.2.9 NAT

Figure 4.2.8 Session timer

GUI to configure. If enabled, the on going call will be disconnected

automatically once the session expired unless it’s been refreshed

by UAC or UAS.

NAT to configure.

UDP Keep Alive Messages: The phone will send UDP keep-alive

message periodically to router to keep NAT port alive.

UDP Alive Msg Interval: Keep alive message interval.

Rport: It will add remote port into outgoing SIP message for

designated account.

4.2.10. User Agent

4.2.11. HTTP API

Figure 4.2.10 User Agent

Figure 4.2.11 HTTP API

User Agent to configure.

User Agent: One can customize users agent field in the SIP

message; if user agent is set to specific value, users can see the

information from PCAP. If user agent is not set by default, users

can see the company name, model number and firmware version

from PCAP.

HTTP API configurations for Akuvox intercom are defined via web

interface path: Intercom - HTTP API to disable/enable a service

and select the user authentication method.

HTTP API: To enable/disable the service. If disable, system always

return HTTP 403 Forbidden status when users sends the request.

Auth Mode: There are six auth modes: None, Normal, WhiteList,

Basic, Digets, Token.

Username/Password: Used in basic and digest auth

mode. The default username/password is admin/httpapi.

IP01~05: Configure the white list IP.

None

No authentication is required for http api, it is only used

by demo testing.

Normal (reserved)

WhiteList

The whitelist is suitable for operation in the LAN, by

judging the IP address of the visitor to confirm whether

to allow access to the HTTP API.

Basic

In Authorization field of Http request header, use

Base64 encode method for the information of

username and password.

Digets

Password encryption method, only supports MD5.

In Authorization field of Http request header:

WWW-Authenticate: Digest

realm="HTTPAPI",qop="auth,auth-int",nonce="xx",

opaque="xx".

Token (reserved)

4.3. Access control

4.3.1. Webrelay

R29 series supports extra web relay. This function is more safety

 Web Relay

 Web Relay Action Setting

Figure 4.3.1-2 Web relay action setting

Figure 4.3.1-1 Web relay

to use DTMF code to remote unlock. Login to the website and go

to the path Phone - Web Relay to configure.

Type: Connect web relay and choose the type.

IP Address: Enter web relay IP address.

User Name: It is an authentication for connecting web relay.

password: It is an authentication for connecting web relay.

Note: Users can modify username and password in web relay

website.

Web Relay Action: Web relay action is used to trigger the web

relay. The action URL is provided by web relay vendor

Web Relay Key: If the DTMF keys same as the local relay, the

web relay will be open with local relay. But if there are different, the

4.3.2. Wiegand

Figure 4.3.2 Wiegand

web relay is invalid.

Web Relay Extension: The webrelay can only receive the DTMF

signal from the corresponding extension number.

Wiegand to configure.

Wiegand Type: Support Wiegand 26,34,58. The different number

means different bits.

Wiegand Mode: Input or output. Typically, when you select input,

we generally connect the wiegand input device, such as the

wiegand card reader. Or R29 series can be used as output, It is

generally used to connect the third-party Access Control, then R29

series change the card information as wiegand signal, then transfer

to the access control module.

Wiegand Input/Output Order: To make the data from wiegand

4.4. Security

4.4.1. Antialarm of Door Phone

4.4.1.1. Antialarm in device

Figure 4.4.1.1 Antialarm

devices to be normal order or reversed order.

Wiegand Output CRC: To be compatible with the other three party

wiegand access control which do not use the standard wiegand

order, CRC can correct the order format.

In the phone interface, go to AntiAlarm to configure it.

This function is used to trigger the alarm by perceiving the change

of gravity. After the door phone has been installed, administrator

can enable Antialarm function. if the device is moved illegally, the

gravity of R29 series are different from the original status, then the

device will ring alarm bell and send out the call to the predefined

location. The detailed gravity sensor value can be adjusted in

4.4.1.2. Antialarm in website

Figure 4.4.1.2 Tamper alarm

website.

Tamper Proof Switch: Switch this feature.

Tamper Proof Switch: The smaller the value, the more sensitive

the gravity sensor is.

Tamper Alarm Volume: To configure the tamper alarm volume.

Tamper Alarm to configure.

R29 series integrates internal gravity sensor for the own security,

and after enabling tamper alarm, if the gravity of R29 series

changes dramatically, the phone will alarm. Gravity sensor

threshold stands for sensitivity of sensor.

4.4.2. Motion

4.4.2.1. Motion in device

In the phone interface, go to Motion to configure. By enabling the

Figure 4.4.2.1 Motion

motion detection function, the door phone will detect and record

any change in the surrounding, such as suspicious people loitering

around, and send notification message to a monitor unit.

Timing setting

If users only enable time mode and setup the interval. R29 series

will take the picture in every interval time;

Only enable detection mode, R29 series will capture if there is any

change of surrounding in the detection time;

Enable timing mode and detection mode in the same time, if there

is no any change of surrounding, R29 series will capture in the

interval time. Otherwise, the device will take the picture in detection

mode.

4.4.2.2. Motion in website

4.4.3. Action

Figure 4.4.2.2 Motion detection options

Motion Detection Options to configure.

Enable: To enable or disable motion detection.

Timing Interval: R29 series will take the picture in the interval

time.

Detection Accuracy: The smaller value, the capture picture is

more accurate.

After you setup motion, to configure the target address where to

receive the pictures.

configure the action related features.

4.4.3.1. Email Notification

The capture will be send to the predefined email address or FTP

Figure 4.4.3.1 Email notification

path. It is useful for users to check the capture picture for security.

Sender’s email address: To configure email address of sender.

Receiver’s email address: To configure email address of

receiver.

SMTP server address: To configure SMTP server address of

sender.

SMTP user name: To configure user name of SMTP service

(usually it is same with sender’s email address).

SMTP password: To configure password of SMTP service

(usually it is same with the password of sender’s email).

Email subject: To configure subject of email.

Email content: To configure content of email.

Email Test: To test whether email notification is available.

4.4.3.2. FTP Notification

FTP Server: To configure URL of FTP server.

4.4.3.3. Input Interface Triggered Action

4.4.3.4. Reception Action In Building

Figure 4.4.3.3 Input interface triggered action

Figure 4.4.3.2 FTP notification

Figure 4.4.3.4 Reception action in building

FTP User Name: To configure user name of FTP server.

FTP Password: To configure password of FTP server.

FTP Path: Enter the folder name you created in FTP server.

Go to the path Intercom - Input on the website to configure.

Action Delay: To configure after how long to execute to send out

notifications and trigger relay.

Open Relay: To configure which relay to trigger.

On the path Intercom - Key/Display - Reception Action In

Building.

Action To Execute: To select the action when users press

reception.

4.5. Upgrade

4.5.1. Web Update

Figure 4.5.1 Web update

HTTP URL: If users choose HTTP mode, enter the URL format:

http://http server IP address/any information.

can upgrade firmware.

Upgrade: Choose .zip/.rom firmware from your PC, then click

Submit to start update.

4.5.2. Autop Upgrade

 Manual Autop

Figure 4.5.2-1 Manual Autop

configure.

Autop is a centralized and unified upgrade of IP telephone. It is a

simple and time-saving configuration for IP phone. It is mainly used

by the device to download corresponding configuration document

from the server using TFTP / FTP / HTTP / HTTPS network

protocol. To achieve the purpose of updating the device

configuration, making the user to change the phone configuration

more easily. This is a typical C/S architecture upgrade mode,

mainly by the terminal device or PBX server to initiate an upgrade

request.

URL: Auto provisioning server address.

User name: Configure if server needs an username to access,

otherwise left blank.

Password: Configure if server needs a password to access,

 Automatic Autop

 DHCP Option

Figure 4.5.2-2 Automatic Autop

Figure 4.5.2-3 DHCP option

otherwise left blank.

Common AES Key: Used for IP phone to decipher common Auto

Provisioning configuration file.

AES Key (MAC): Used for IP phone to decipher MAC-oriented

auto provisioning configuration file (for example, file name could be

0c1105888888.cfg if IP phone’s MAC address is 0c1105888888).

Note: AES is one of many encryption, it should be configured only

when configure file is ciphered with AES, otherwise left blank.

To display and configure Auto Provisioning mode settings.

This Auto Provisioning mode is actually self-explanatory.

For example, mode “Power on” means IP phone will go to do

Provisioning every time it powers on.

To display and configure DHCP setting for AutoP. Option 66/43 is

enable by default. It can support Https, Http, Ftp, Tftp server.

Customer Option: Enter the server URL. Click Submit to save.

4.5.3. Backup Config File

Figure 4.5.3-1 Config

Figure 4.5.3-2 Config

Go to the path Upgrade - Advanced - Others to backup the config

file.

Others:To export current config file or import new config file.

Note: The exported config here is encrypted.

Users can also go to the path Phone - Import/Export -

Import/Export Config&Contact to export or import the config.

Click Export to export the config file.

4.6. Log

4.6.1. Call Log

4.6.2. Door Log

4.6.3. System Log

Figure 4.6.3 System log

Figure 4.6.2 Door log

Figure 4.6.1 Call log

users can see a list of call which have dialed, received or missed.

And user can delete calls from list.

can see a list of door log which records card information and date.

Go to the path Upgrade - Advanced - System Log on web GUI.

To display system log level and export system log file.

System Log Level: From level 0 to 7. The higher level means the

more specific system log is saved to a temporary file. By default,

it’s level 3.

4.6.4. PCAP

Figure 4.6.4 PCAP

Export Log: Click to export temporary system log file to local PC.

Export Debug log: Click to export the debug log file to local PC.

Remote System Log: Enable/Disable remote system log.

Remote System Server: Configure a server address to receive

devices log remotely.

Go to the path Upgrade - Advanced - PCAP on web GUI. To start,

stop packets capturing or to export captured Packet file.

Start: To start capturing all the packets file sent or received from IP

phone.

Stop: To stop capturing packets.

ACS: Auto Configuration Server

Auto: Automatically

AEC: Configurable Acoustic and Line Echo Cancelers

ACD: Automatic Call Distribution

Autop: Automatical Provisioning

AES: Advanced Encryption Standard

BLF: Busy Lamp Field

COM: Common

CPE: Customer Premise Equipment

CWMP: CPE WAN Management Protocol

DTMF: Dual Tone Multi-Frequency

DHCP: Dynamic Host Configuration Protocol

DNS: Domain Name System

DND: Do Not Disturb

DNS-SRV: Service record in the Domain Name System

FTP: File Transfer Protocol

GND: Ground

HTTP: Hypertext Transfer Protocol

HTTPS: Hypertext Transfer Protocol Secure

IP: Internet Protocol

ID: Identification

IR: Infrared

LCD: Liquid Crystal Display

LED: Light Emitting Diode

MAX: Maximum

POE: Power Over Ethernet

PCMA: Pulse Code Modulation A-Law

PCMU: Pulse Code Modulation µ-Law

Abbreviations

AKUVOX R29XV2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual