R20A Door Phone Admin Guide
About This Manual
Thank you for choosing Akuvox’s R20A door phone. This manual is intended for end users, who need to properly configure the door
phone. This manualis applicable to 20.0.1.2xx version, and it provides an overview of the most essential functions and features of
the product. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Content
1. Product Overview ........................................................................................................................................................................... 1
1.1. Product Description ................................................................................................................................................................. 1
1.2. Connector Introduction ............................................................................................................................................................ 2
1.3. LED Status Information ........................................................................................................................................................... 3
2. Daily Use ......................................................................................................................................................................................... 4
2.1. Making a Call .......................................................................................................................................................................... 4
2.2. Receiving a Call ...................................................................................................................................................................... 4
2.3. Unlock ..................................................................................................................................................................................... 5
2.3.1. Unlock by RF Card ........................................................................................................................................................ 5
2.3.2. Unlock by DTMF Codes ................................................................................................................................................. 5
3. Basic Features ................................................................................................................................................................................ 6
3.1. Access the website setting ...................................................................................................................................................... 6
3.1.1. IP Announcement ........................................................................................................................................................... 6
3.1.2. Access the device website ............................................................................................................................................. 6
3.2. Password Modification ............................................................................................................................................................ 7
3.2.1. Modify the web password .............................................................................................................................................. 7
3.3. Phone Configuration ............................................................................................................................................................... 7
3.3.1. Language ....................................................................................................................................................................... 7
3.3.2. Network Setting ............................................................................................................................................................. 8
3.3.3. Sound ............................................................................................................................................................................ 9
3.4. Intercom Call ......................................................................................................................................................................... 10
3.4.1. Direct IP Call ................................................................................................................................................................ 10
3.4.2. SIP Call ........................................................................................................................................................................ 10
3.4.3. .Auto Answer ................................................................................................................................................................ 13
3.4.4. Web Call ...................................................................................................................................................................... 14
3.4.5. No Answer Call ............................................................................................................................................................ 14
3.5. Security ................................................................................................................................................................................. 15
3.5.1. Live view ...................................................................................................................................................................... 15
3.5.2. RTSP ........................................................................................................................................................................... 15
3.5.3. Onvif ............................................................................................................................................................................ 16
3.6. Access Control ...................................................................................................................................................................... 16
3.6.1. Relay............................................................................................................................................................................ 16
3.6.2. Unlock via DTMF code................................................................................................................................................. 17
3.6.3. Unlock via RF Card(Optional) ...................................................................................................................................... 18
3.6.4. Unlock via HTTP command ......................................................................................................................................... 19
3.6.5. Unlock via Exit Button .................................................................................................................................................. 20
3.7. Reboot .................................................................................................................................................................................. 20
3.8. Reset ..................................................................................................................................................................................... 21
4. Advanced Features ...................................................................................................................................................................... 22
4.1. Phone Configuration ............................................................................................................................................................. 22
4.1.1. LED ................................................................................................................................ .............................................. 22
4.1.2. IR LED ......................................................................................................................................................................... 23
4.2. Intercom ................................................................................................................................................................................ 24
4.2.1. Call Time Related ........................................................................................................................................................ 24
4.2.2. Return Code When Refuse .......................................................................................................................................... 24
4.2.3. Sip Call Related ........................................................................................................................................................... 24
4.2.4. Codec .......................................................................................................................................................................... 25
4.2.5. Session Timer .............................................................................................................................................................. 27
4.2.6. Encryption .................................................................................................................................................................... 27
4.2.7. NAT .............................................................................................................................................................................. 27
4.2.8. User Agent ................................................................................................................................................................... 28
4.3. Access Control ...................................................................................................................................................................... 29
4.3.1. Web Relay ................................................................................................................................................................... 29
4.4. Security ................................................................................................................................................................................. 30
4.4.1. Anti-alarm ..................................................................................................................................................................... 30
4.4.2. Motion ................................................................................................ ................................ .......................................... 30
4.4.3. Action ........................................................................................................................................................................... 31
4.5. Upgrade ................................................................................................................................................................................ 34
4.5.1. Web Upgrade ............................................................................................................................................................... 34
4.5.2. Backup config file ......................................................................................................................................................... 34
4.6. Log ................................................................................................................................................................ ........................ 35
4.6.1. Call Log ........................................................................................................................................................................ 35
4.6.2. Door Log ...................................................................................................................................................................... 35
4.6.3. System Log .................................................................................................................................................................. 36
4.6.4. PCAP ................................................................................................................................ ........................................... 36
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Figure 1.1Product Description
1. Product Overview
1.1. Product Description
Akuvox R20A is a SIP-compliant, hands-free one button video
outdoor phone. It can be connected with Akuvox indoor monitors for
remote access controlling and monitoring. Users can communicate
with visitors via audio and video calls, and unlock the door if
theyneed. Users can also use RFID cards to unlock the door.It is
applicable in villas, offices and so on.
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Figure 1.2-1 Connector Interface
Figure 1.2-2General interface
1.2. Connector Introduction
Ethernet(POE): Ethernet (POE) connector which can provide both
power and network connection.
12V/GND: External power supply terminal if POE connector is not
available.
RS485-A/B: RS485 terminal.
DOORA/B: Trigger signal input terminal.
RelayA/B (NO/COM/NC):Relay control terminal.
Note: The general door phone interface diagram is only for
reference.
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LED Status
Description
Blue
Always on
Normal status
Flashing
Calling
Red
Flashing
Network is unavailable
Green
Always on
Talking on a call
Flashing
Receiving a call
Pink
Flashing
Upgrading
1.3. LED Status Information
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2. Daily Use
2.1. Making a Call
Press the call button to call out the predefined number or IP
address and if LED turns green, it means the call has been
answered.
2.2. Receiving a Call
Users can use IP phone or indoor monitor to call R20A and
R20Awill answer it automatically by default. If auto answer is
disabled, pressing call button to answer the incoming call.
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2.3. Unlock
2.3.1. Unlock by RF Card
Place the predefined user cards in RFID card reader to unlock.
Under normal conditions, R20A will announce “The door is now
opened”. Both 13.56MHz and 125KHz RFID cards are supported
on R20A.
2.3.2. Unlock by DTMF Codes
Users can press the predefined DTMF code from an answer unit to
remotely unlock the door during the call. Users will also hear “The
door is now opened.”
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Figure 3.1.2Access the device website
3. Basic Features
3.1. Access the website setting
3.1.1. IP Announcement
While R20A starts up normally, hold the call button for several
seconds after the Status LED turns blue, voice system will enter IP
announcement mode. In IP announcement mode, the IP address
will be announced periodically and “IP 0.0.0.0” would be announced
if no IP address is gained. Press Call Button again to quit the
announcement mode.
3.1.2. Access the device website
Open a web browser, and access the corresponding IP address.
Enter the default user name and password to login. The default
administrator’suser name and password are shown as below:
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Figure 3.2.1Modify the web password
Figure 3.3.1 Language
User Name:admin
Password:admin
Note: The recommended browser is Google Chrome.
3.2. Password Modification
3.2.1. Modify the web password
Go to Security - Basic to modify password for webpage.
To modify password for“admin” or “user” account.
3.3. Phone Configuration
3.3.1. Language
Go to Phone-Time/Lang to select language for webpage.
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Figure 3.3.2.1DHCP mode
Figure 3.3.2.2Static IP mode
3.3.2. Network Setting
Go to Network-Basic, dynamically or statically to obtain address.
3.3.2.1. DHCP
R20A uses DHCP by default, it will get IP address, Subnet Mask,
Default Gateway and DNS server address from DHCP server
automatically.
3.3.2.2. Static IP
If selected, you could manually set IP address, Subnet Mask,
Default Gateway and DNS server. The figure 3.3.2.2 shows static
IP setting.
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Figure 3.3.3 Sound
3.3.3. Sound
Go to Phone-Voiceto configure volume and upload tone file.
Mic Volume:To configure microphone volume.
Speaker Volume:To configure speaker volume.
Open Door Warning: Disable it, and users will not hear the prompt
voice when the door is opened.
IP Announcement: To configure the valid time when IP
Announcement is available and the loop time of IP Announcement.
RingBack Upload: To upload the ring back tone by users
themselves.
Opendoor Tone Upload:To upload the opendoor tone by users
themselves.
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Figure 3.4.1-1 Direct IP call
Figure 3.4.1-2 Push Button Number
3.4. Intercom Call
3.4.1. Direct IP Call
Go to Phone - Call Feature to enable the direct IP call for door
phones first.
Then, go to Intercom - Basic to configure the IP address of the
destination(E.g. IP address 192.168.1.100). It supports up to 8 lines
simultaneously.
After all, press the push button to make direct IP call.
3.4.2. SIP Call
SIP callswhich use SIP numbers to make or receive calls should be
supported by SIP server. Users need to register accounts and fill
SIP feature parameters before using it.
Go to Account - Basic to configure SIP account and SIP server for
door phones first.
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Figure 3.4.2.1SIP account
3.4.2.1. SIP Account
Status: To display register result.
Account: To switch the account to be configured. R20A supports 2
SIP accounts.
Account Active: To enable the account, it is disabled by default.
Display Label: To configure label displayed on the phone’s LCD
screen.
Display Name: To configure name sent to the other call party for
displaying.
Register Name: To enter extension number which users want and
the number is allocated by SIP server.
User Name: To enter user name of the extension.
Password: To enter password for the extension.
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Figure 3.4.2.2SIP server 1&2
Figure 3.4.2.3Outbound proxy server
3.4.2.2. SIP Server 1&2
Server IP 1: To enter SIP server’s IP address or URL.
Server IP 2: To display and configure secondary SIP server
settings. This is for redundancy, if registering to primary SIP server
fails, the phone will go to secondary SIP server for registering.
Registration Period: The registration will expire after registration
period, the phone will re-register automatically within registration
period.
3.4.2.3. Outbound Proxy Server
An outbound proxy server is used to receive all initiating request
messages and route them to the designated SIP server.
3.4.2.4. Transport Type
To display and configure transport type for SIP message.
There are 4 transport types in total.
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Figure 3.4.2.4Transport type
Figure 3.4.2.5NAT
Figure 3.4.3-2 Auto answer for direct IP calls
Figure 3.4.3-1 Auto answer for sip calls
UDP: UDP is an unreliable but very efficient transport layer
protocol.
TCP: Reliable but less-efficient transport layer protocol.
TLS: Secured and reliable transport layer protocol.
DNS-SRV: DNS record for specifying the location of services.
3.4.2.5. NAT
To display and configure NAT settings.
STUN: Short for session traversal utilities for NAT, a solution to
solve NAT issues.
Note:By default, NAT is disabled.
After all, press the push button to make direct IP call.
3.4.3. .Auto Answer
Go to Account - Advanced to enable auto answer feature for SIP
calls.
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Figure 3.4.3-3 Auto answer options’ parameters
Figure 3.4.4 Web call
Figure 3.4.5- No Answer Call
Go to Phone - Call Feature to enable auto answer feature for direct
IP calls.
Auto Answer Delay: To configure delay time before an incoming
call is automatically answered.
Auto Answer Mode: To set video or audio mode for auto answer
by default.
Then incoming calls will be answered automatically.
3.4.4. Web Call
Go to Intercom - Basic to dial out or answer incoming calls from
website.
3.4.5. No Answer Call
Go to Intercom- Basic to configure.
No Answer Call: If enabled, R20A will call to No Answer Call1 and
No Answer Call2 in sequence automatically when push button call
is not answered over timeout(30s by default).
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Figure 3.5.1 Live view
Figure 3.5.2 RTSP
3.5. Security
3.5.1. Live view
Go to Intercom - Live Stream to check the real-time video from
R20A.
In addition, user also can check the real-time picture via
URL:http://IP_address:8080/picture.jpg.
3.5.2. RTSP
R20A supports RTSP stream, go to Intercom - RTSPto enable or
disable RTSP server. The URL for RTSP stream is:
rtsp://IP_address/live/ch00_0.
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Figure 3.5.3 ONVIF
3.5.3. Onvif
R20A supports ONVIF protocol, which means R20A’s camera can
be searched by other devices, like NVR, which supports ONVIF
protocol as well.
Go to Intercom- ONVIFto configure ONVIF Mode and its username
and password.
Switching ONVIF Mode to Undiscoverable means that User must
program ONVIF’s URL manually.
The ONVIF’s URL is:
http://IP_address:8090/onvif/device_service.
3.6. Access Control
3.6.1. Relay
Go to Intercom - Relay to configure relay settings.
There are three terminals of relay: NO, NC and COM. NO stands
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Figure 3.6.1 Relay
for normally open contact while NC stands for normally closed
contact.
Relay ID: R20A supports two relays, user can configure them
respectively.
Relay Type: Default state means NC and COM are normally closed,
while Invert state means NC and COM are normally opened.
Relay Delay:To configure the duration of opened relay. Over the
value, the relay would be closed again.
Relay Status: While the relay is triggered, the statues will be
switched. When COM connects to NC, the status is Low.
Note:Relay operates a switch and does not deliver power, so user
should prepare power adapter for external devices which connects
to relay.
3.6.2. Unlock via DTMF code
Users can press the predefined DTMF code from an answer unit to
remotely unlock the door during the call. Users will also hear “The
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Figure 3.6.3-1 Import/Export Card Data
door is now opened.”
Go to Intercom - Relay to configure DTMF code parameters.
DTMF Option:To select digit of DTMF code, R20A
supportmaximum 4 digits DTMF code.
DTMF&Multiple DTMF:To configureDTMF code for remote
unlocking.
3.6.3. Unlock via RF Card(Optional)
Go to Intercom- Card setting settingto manage card access
system.
Import/Export Card Data
R20A supports import or export the card data file, which is
convenient for administrator to deal with a large number of cards.
The maximum card data file is 200K which is around 500 cards.
Note: Please consult administrator for the .xml format RFID cards
template file.
Obtain and Add Card
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Figure 3.6.3-2 RFID cards in website
Figure 3.6.4 Unlock via HTTP command
Switch card status to “Card Issuing” and click “Apply;”
Place card on the card reader area and click “Obtain;”
Name card, choose which door users want to open and the
valid day and time;
Click “Add” to add it into list.
Valid card information will be shown in the list. Administrator could
delete onecard’s access permission or empty all the list.
Note: Remember to set Card Status back to “Normal” after adding
cards.
3.6.4. Unlock via HTTP command
Users can use a URL to remote unlock the door.
Go to Intercom - Relay to configure.
Switch: Enable this function. Disable by default.
UserName&Password: Users can setup the username and
password for HTTP unlock.
URL format:
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Figure 3.6.5 Unlock via exit button
Figure 3.7 Reboot
http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas
sword=&DoorNum=1.
3.6.5. Unlock via Exit Button
Go to Intercom - Input to configure input settings.
R20A supports two input triggers “Input A/B(DOOR A/B).”
Input Service:To enable or disable input trigger service.
Trigger Option:To choose open circuit trigger or closed circuit
trigger.“Low” means that connection between door terminal and
GND isclosed, while “High” means the connection is opened.
Door status: To show the status of input signal.
3.7. Reboot
Go to Upgrade - Basic, users can reboot the phone.
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Figure 3.8 Reset in website
3.8. Reset
Go to Upgrade - Basic, user can reset the phone to factory
settings.
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Figure 4.1.1-2 LED
Figure 4.1.1-1 LED
4. AdvancedFeatures
4.1. Phone Configuration
4.1.1. LED
Go to Intercom - LED Setting to configure the LED status.
To setup the LED lighting mode.
State:There is five states: Normal, Offline, Calling, Talking and
Receiving.
ColorOff:ThedefaultstatusisOFF.
ColorOn:Itcansupportthreecolor:Red,Green,Blue.
BlinkMode: Tosetupthedifferentblinkfrequency.
LED Control:
UseHttpURLtoremotecontroltheLEDstatus.
Httpformat:
http://PhoneIP/fcgi/do?action=LedAction&State=1&Color=1&
Mode=2500
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Figure 4.1.2 IR LED
Status: 1=Idle;2=OffLine;3=Calling; 4=Talking; 5=Receiving;
Color: 1=Green; 2=Blue; 3=Red; Mode: 0=Always
On;1=Always Off; 500/1000/1500/2000/25000/3000
4.1.2. IR LED
Go to Intercom - Advanced to configure.
Photoresistor: The setting is for night vision, when the surrounding
of R20A is very dark, infrared LED will turn on and R20A will turn to
night mode.
Photoresistor value relates to light intensity and larger value means
that light intensity is smaller.
Users can configure the upper and lower bound and when
photoresistor value is larger than upper bound, infrared LED will
turn on. As contrast, when photoresistor value is smaller than lower
bound, infrared LED will turn off and device turns to normal mode.
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Figure 4.2.2 Return code when refuse
Figure 4.2.1 Call time related
4.2. Intercom
4.2.1. Call Time Related
Go to Intercom - Basic to configure.
Max Call Time: To configure the max call time.
Dial In Time: To configure the max incoming dial time, available
when auto answer is disabled.
Dial Out Time: To configure the max no answer call time.
4.2.2. Return Code When Refuse
Go to Phone - Call Feature to configure.
Return Code When Refuse: Allows users to assign specific code
as return code to SIP server when an incoming call is rejected.
4.2.3. Sip Call Related
Go to Account - Advanced to configure the SIP call related.
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Figure 4.2.3 SIP call related
MaxLocal SIP Port:To configure maximum local SIP port for
designated SIP account.
MinLocalSIPPort:To configure maximum local SIP port for
designated SIP account.
Caller ID Header:To choose Caller ID Header format.
Anonymous Call:If enabled, R20A will block its information when
calling out.
Anonymous Call Rejection: If enabled,calls who block their
information will be screened out.
Missed Call Log:If enabled, any missed call will be recorded into
call log.
Prevent Hacking:If enabled, it will prevent SIP message from
hacking.
4.2.4. Codec
Go to Account - Advanced to configure SIP call related codec.
Sip Account: To choose which account to configure.
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Codec
Bandwidth
Sample Rates
PCMA
64kbit/s
8kHz
PCMU
64kbit/s
8kHz
G729
8kbit/s
8kHz
G722
64kbit/s
16kHz
Figure 4.2.4-1 SIP call related codec
Figure 4.2.4-2 Multicast related codec
Figure 4.2.4-2 Video codec setting
Audio Codec: R20A supports four audio codecs:PCMA, PCMU,
G729, G722. Different audio codecs require different bandwidth,
users can enable/disable them according to different network
environment.
Note: Bandwidth consumption and sample rates are as below:
Video Codec: R20A supports H.264 standard, which provides
better video quality at substantially lower bit rates than previous
standards.
Codec Resolution: R20A supports four resolutions: QCIF, CIF,
VGA, 4CIF and 720P.
Codec Bitrate: To configure bit rates of video stream.
Codec Payload: To configure RTP audio video profile.
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Figure 4.2.5 Session timer
Figure 4.2.6 Encryption
Figure 4.2.7 NAT
Multicast codec： Go to Phone - Call Feature to configure
multicast related codec.
4.2.5. Session Timer
Go to Account-Advanced to configure.
If enabled, the on going call will be disconnected automatically once
the session expired unless it’s been refreshed by UAC or UAS.
4.2.6. Encryption
Go to the path Account - AdvancedIf enabled, voice will be
encrypted.
4.2.7. NAT
Go to Account - Advanced to display NATrelated settings.
UDP Keep Alive message: If enabled, IP phone will send UDP
keep-alive message periodically to router to keep NAT port alive.
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Figure 4.2.8 User Agent
UDP Alive Msg Interval: Keepalive message interval.
Rport: Remote port, if enabled, it will add remote port into outgoing
SIP message for designated account.
4.2.8. User Agent
Go to Account - Advanced to configure. One can customize user
agent field in the SIP message. if user agent is set to specific value,
users can see the information from PCAP. If user agent is blank, by
default, users can see the company name“Akuvox”, model number
and firmware version from PCAP.
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Figure 4.3.1-1 Web relay
Figure 4.3.1-2 Web relay action settings
4.3. Access Control
4.3.1. Web Relay
R20A supports extra web relay.
Go to Phone - WebRelay to configure.
Type: Connect web relay and choose the type.
IP Address: Enter web relay IP address.
User Name:It is an authentication for connecting web relay.
Password:It is an authentication for connecting web relay.
Web Relay Action: Web relay action is used to trigger the web
relay. The action URL is provided by web relay vendor.
Web Relay Key: If the DTMF keys are same with the local relay,
the web relay will be open with local relay. But if there are different,
the web relay is invalid.
Web Relay Extension: The webrelay can only receive the DTMF
signal from the corresponding extension number.
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Figure 4.4.1 Anti-alarm
Figure 4.4.2 Motion
Note: Users can modify username and password in web relay
website.
4.4. Security
4.4.1. Anti-alarm
Go to Intercom - Advanced to configure.
Tamper Alarm: R20A integrates internal gravity sensor for the own
security, and after enabling tamper alarm, if the gravity of R20A
changes dramatically, the phone will alarm.Gravity sensor
threshold stands for sensitivity of sensor.
4.4.2. Motion
R20A supports motion detection, go to Intercom - Motion to
configure detection parameter.
Motion Detection: To enable or disable Motion Detection.
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Figure 4.4.3.1-1 Email notification parameters
Motion Delay: To configure minimum time gap between two
snapshot.
Motion Detect Time Setting: To make Motion Detect Time for a
whole week.
4.4.3. Action
R20A supports to send notifications, snapshots via email and ftp
transfer method, or calls via sip call method, when trigger specific
actions.
4.4.3.1. Action Parameters
Go to Intercom - Action to set action receiver.
Email Notification
Sender’s email address: To configure email address of sender.
Receiver’s email address: To configure email address of receiver.
SMTP server address: To configure SMTP server address of
sender.
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Figure 4.4.3.1-2 FTP notification parameters
Figure 4.4.3.1-3 SIP call notification parameters
SMTP user name: To configure user namer of SMTP
service(usually it is same with sender’s email address).
SMTP password: To configure password of SMTP service(usually
it is the same with the password of sender’s email).
Email subject: To configure subject of email.
Email content: To configure content of email.
Email Test: To test whether email notification is available.
FTP Notification
FTP Server: To configure URL of FTP server.
FTP User Name: To configure user name of FTP server.
FTP Password: To configure password of FTP server.
FTP Test: To test whether FTP notification is available.
SIP Notification
SIP Call Number: To configure sip call number.
SIP Call Name: To configure display name of R20A.
Three specific actions which will be triggered on R20A:
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Figure 4.4.3.2 Pushbutton Action
Figure 4.4.3.3 Motion triggered action
4.4.3.2. Pushbutton Action
Go to Intercom-Basic to configure.
Action to execute: To choose suitable way to receive message or
snapshot when dialing out.
HTTP URL: If you choose HTTP mode, enter the URL
format:http://http server IP address/any information.
4.4.3.3. Motion Triggered Action
Go to Intercom - Motion to configure.
Action to execute: To choose which action to execute after
triggering.
4.4.3.4. Input Interface Triggered Action
Go to Intercom - Input to configure.
Action to execute:To choose which action to execute after
triggering.
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Figure 4.4.3.4 Input interface triggered action
Figure 4.5.1 Web upgrade
Figure 4.5.2 Backup config file
Http URL:To configure URL, if HTTP action is chosen.
Action Delay: To configure after how long to execute to send out
notifications and trigger relay.
Open relay:To configure which relay to trigger.
4.5. Upgrade
4.5.1. Web Upgrade
Go to Upgrade-Basic to do web upgrade.
Upgrade: Choose .rom firmware from your PC, then click “Submit”
to update.
4.5.2. Backup config file
Go to Upgrade - Advanced to backup the config file.
Export Config File: To export current config file.
Others:To export current config file (Encrypted) or import new
config file.
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Figure 4.6.1 Call log
Figure 4.6.2 Door log
4.6. Log
4.6.1. Call Log
Go to Phone - Call Log, users can see a list of call which have
dialed, received or missed. And users can delete calls from list.
4.6.2. Door Log
Go to Phone - Door Log, users can see a list of door log which
records card information and date.
.
36
R20A
Admin Guide
Figure 4.6.3 System log
Figure 4.6.4 PCAP
4.6.3. System Log
Go to Upgrade - Advanced to configure system log level and
export system log file.
System log level: From level 0 to 7.The higher level means the
more specific system log is saved to a temporary file. It’s level 3 by
default.
Export Log: Click to export temporary system log file to local PC.
4.6.4. PCAP
Go to Upgrade - Advanced to start,stop packets capturing or to
export captured packet file.
Start:To start capturing all the packets file sent or received from
phone.
Stop: To stop capturing packets.
R20A
Admin Guide
ACS: Auto Configuration Server
Auto:Automatically
AEC: Configurable Acoustic and Line Echo Cancelers
ACD:Automatic Call Distribution
Autop: Automatical Provisioning
AES: Advanced Encryption Standard
BLF:Busy Lamp Field
COM: Common
CPE:Customer Premise Equipment
CWMP: CPE WAN Management Protocol
DTMF: Dual Tone Multi-Frequency
DHCP:Dynamic Host Configuration Protocol
DNS:Domain Name System
DND: Do Not Disturb
DNS-SRV: Service record in the Domain Name System
FTP: File Transfer Protocol
GND: Ground
HTTP: Hypertext Transfer Protocol
HTTPS: Hypertext Transfer Protocol Secure
IP: Internet Protocol
ID: Identification
IR: Infrared
LCD: Liquid Crystal Display
LED: Light Emitting Diode
MAX: Maximum
POE: Power Over Ethernet
PCMA: Pulse Code Modulation A-Law
PCMU: Pulse Code Modulation µ-Law
Abbreviations
R20A
Admin Guide
SIP: Session Initiation Protocol
SNMP: Simple Network Management Protocol
STUN: Session Traversal Utilities for NAT
SNMP: Simple Mail Transfer Protocol
SDMC: SIP Devices Management Center
TR069: Technical Report069
TCP: Transmission Control Protocol
TLS: Transport Layer Security
TFTP: Trivial File Transfer Protocol
UDP: User Datagram Protocol
URL: Uniform Resource Locator
VLAN: Virtual Local Area Network
WG: Wiegand
PCAP: Packet Capture
PNP: Plug and Play
RFID: Radio Frequency Identification
RTP: Real-time Transport Protocol
RTSP: Real Time Streaming Protocol
MPEG: Moving Picture Experts Group
MWI: Message Waiting Indicator
NO: Normal Opened
NC: Normal Connected
NTP: Network Time Protocol
NAT: Network Address Translation
NVR: Network Video Recorder
ONVIF: Open Network Video Interface Forum
Contact us
For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by
Sales email:sales@akuvox.com
Technical support email:techsupport@akuvox.com
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products.
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