Page 1
1
Akuvox Big Button SIP Phone
R15P User Manual
Page 2
Content
1 Overview
...........................................................................................
4
1.1 Introduction
.......................................................................................................
4
1.2 Features
.............................................................................................................
5
1.3 Keypad
...............................................................................................................
7
1.4 Installation
.........................................................................................................
8
1.5 Installation Steps
...............................................................................................
9
2 Functions
.........................................................................................
11
2.1 Make a call
.......................................................................................................
11
2.2 Call Method
.....................................................................................................
11
2.3 Answer a call
....................................................................................................
11
2.4 Call Hold/Resume
............................................................................................
12
2.5 DND
.................................................................................................................
12
2.6 Call waiting
......................................................................................................
12
2.7 Call forward
.....................................................................................................
12
2.8 Call transfer
.....................................................................................................
13
2.9 Conference
......................................................................................................
13
2.10 Call pickup
.....................................................................................................
14
2.11 Group pickup
.................................................................................................
14
2.12 Speed dial
......................................................................................................
14
2.13 Auto redial
.....................................................................................................
15
2.14 Hotline
...........................................................................................................
15
2.15 Intercom
........................................................................................................
16
2.16 Emergency Call
..............................................................................................
16
2.17 RF Number(optional)
.....................................................................................
17
2.18 Health care-- Auto Answer Number
..............................................................
17
2.19 Remote Mode Switch
....................................................................................
17
3 Settings
...........................................................................................
18
3.1 Language
.........................................................................................................
18
3.2 Data&Time
.......................................................................................................
18
3.3 Ringtones
.........................................................................................................
19
3.4 Phone Volume
.................................................................................................
19
3.5 Phone Tone
......................................................................................................
20
3.6 Backlight
..........................................................................................................
20
3.7 RF Keys Status(optional)
..................................................................................
20
3.8 RF Keys Learning(optional)
..............................................................................
20
3.9 Phone
...............................................................................................................
21
3.9.1 Local Phone Book
..................................................................................
21
3.9.2 Blacklist
..................................................................................................
22
Page 3
3.10 History Management
.....................................................................................
22
3.11 SIP account management
..............................................................................
23
3.12 Basic Network Settings
..................................................................................
23
3.12.1 LAN Port
...............................................................................................
24
3.12.2 PC Port
.................................................................................................
24
3.12.3 VLAN Port
............................................................................................
25
3.13 Webserver
.....................................................................................................
25
3.14 Reset to factory
.............................................................................................
25
3.15 Password setting
............................................................................................
25
3.16 Reboot
...........................................................................................................
26
4 Web interface
.................................................................................
26
4.1 Static-> Basic
....................................................................................................
27
4.2 Account-> Basic
...............................................................................................
28
4.3 Account-> Advanced
........................................................................................
30
4.4 Network-> Basic
...............................................................................................
35
4.5 Network-> Advanced
.......................................................................................
36
4.6 Phone-> Time/Language
.................................................................................
39
4.7 Phone-> Preference
.........................................................................................
41
4.8 Phone-> Call Feature
.......................................................................................
41
4.9 Phone-> Voice
..................................................................................................
45
4.10 Phone-> Key/Display
.....................................................................................
47
4.11 Phone-> Ringtone
..........................................................................................
48
4.12 Phone-> Tones
...............................................................................................
49
4.13 Phone-> Replace rule
....................................................................................
50
4.14 Phone-> Dial Now
..........................................................................................
51
4.15 Phone-> Action URL
.......................................................................................
52
4.16 Phone-> Multicast
.........................................................................................
54
4.17 Phone-> Emergency Call
................................................................................
55
4.18 PhoneBook-> Local Phone Book
....................................................................
56
4.19 Phone-> Call Log
............................................................................................
57
4.20 Upgrade-> Basic
.............................................................................................
57
4.21 Upgrade-> Advanced
.....................................................................................
58
4.22 Security-> Basic
.............................................................................................
61
4.23 Security-> Advanced
......................................................................................
61
5 Troubleshooting
.............................................................................
63
Page 4
4
1 Overview
1.1 Introduction
Akuvox R15P is a big button phone with full duplex hands-free speakerphone. It also
can be called Akuvox Big Button SIP phone. Specially for the elder, R15P provides
many handy features, like emergency call, remote pendant control and speed dial.
For instant, when an alone elder needs help, he can press the pendant to call out the
predefined number for emergency help.
Based on the SIP standard, the Akuvox R15P has been tested to ensure
comprehensive interoperability with equipments from VoIP infrastructure leaders
enabling service providers to quickly roll-out competitive, feature rich services to
their customers.
Akuvox R15P is very easy to understand, configure, and deploy. The web interface is
designed to provide a clean and user-friendly configuration window so that users
won’t get lost in complicated menus and maintenance.
Page 5
5
1.2 Features
Highlights
Easy to use
HD Voice with High Adjustable Volume
Adjustable Tone
Hearing Aid Compatible (HAC)
Big Buttons, SOS key
Up to 10 Wireless Emergency Pendants Supported(Optional)
Support PoE
Fully Compatible with Asterisk, BroadSoft Platform
Phone Feature
1 Line (Support 1 SIP account)
Support Call Waiting, Call Forward, Call Transfer
Call on Hold, Mute, Auto-answer, Redial, DND
Local 3-Way Conference
Volume Adjustable, Tone Adjustable
Ring tones Selectable
Speed Dial, Hotline
Network Packet Capture
Country Tone Signal
Direct IP call
Auto Redial, Call Return
Dial Plan
Action URL/URI
Phonebook (500 entries), Blacklist (100 entries),Call logs (100 entries)
Remote mode switch
Health Care
Multi-Language Support
Audio Feature
HD Voice with high volume
Hearing Aid Compatible (HAC)
Wideband Codec: G.722
Narrowband Codec: PCMA, PCMU, G.729, G723_53, G723_63,
G726_16, G726_24, G726_32, G726_40
VAD, CNG , Echo Canceller
Full-Duplex Speakerphone
Page 6
6
Network Feature
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting
TFTP/FTP/HTTP/HTTPS Protocols
802.1Q VLAN
Administrator Feature
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration Managements with Web, Keypad on the phone and Auto
Provisioning
SNMP
TR069
Security Feature
Support HTTPS (SSL)
Support SRTP for Voice Data Encryption
Support Login for Administration
SIP Over TLS
Physical Feature
Audiocodes Chipsetsss
2.9’’132x64 Graphical LCD with Backlight
25 Keys (with 1 SOS key, 4 Soft Keys, 3 Image Programmable Keys)
3 LED Lights (1 Power Light, 1 Handfree Light and 1 SOS Light)
Up to 10 Wireless Emergency Pendants Supported(Optional)
RJ9 Handset Jack and Headset Jack
2 RJ45 10/100 Ethernet Jacks
AC Power Adapter: Input: AC 100-240V; Output: DC 5V/1A
PoE: IEEE 802.3af
Gift Box Size:248 x 204 x 107 (mm),weight: 1.19 kg
Page 7
7
1.3 Keypad
Key
Key name
Function Description
Soft key
Key combination includes
functions such as
History/Favorites/Redial/Call
Return/HotDesking/XML
Browser/DND/Menu/MSG/S
tatus/Book/FWD/PickUp/Gro
up /PickUp/Intercom/Speed
Dial/and so on.
Tone key
Turn down or turn up the
tone by pressing the “-“ key
or the “+” key.
Volume key
Turn down or turn up the
volume by pressing the
“-“ key or the “+” key.
Page 8
8
SOS key
Dial out the specified
emergency number
Return/Recall/Transfer key
Back to the previous page
or dial out the latest
incoming call.
Redial key
View the Missed Calls,
Incoming Calls and Dialed
Calls.
Speaker key
Make the phone into
hands-free mode.
Memory key
Dial out the
pre-configuration relative
number.
Digital Keyboard
Inputting the phone number
or DTMF.
1.4 Installation
Check package contents
Name
Quantity
SIP IP Phone unit
1
Pendant (optional)
1
Page 9
9
handset
1
RJ-9 Cable
1
Power Adapter
1
RJ-45 Cable
1
Stand
1
Quick installation guide
1
1.5 Installation Steps
Step 1 – Connect the power
Connect the provided power adapter to the Power port and plug the adapter into an
available power outlet. The LCD will display “Initializing, Please Wait…”
-------------------------------------------------------------------------------------------------------
Note1: Never use a power adapter other than the one provided with Akuvox R15P
Note2: Only Internet port supports POE.
-------------------------------------------------------------------------------------------------------
Step 2 – Connect to the Internet
Connect one end of the RJ-45 Ethernet cable to the Internet port at the back of the
Akuvox R15P and the other end to wall network jack.
Step 3 – Connect the computer
Connect one end of the RJ-45 Ethernet cable to the PC port at the back of the Akuvox
R15P and the other end to the Ethernet port on you computer.
Step 4 – Configure the device
Launch the web browser on your computer, and enter the IP address of the phone
into the address bar. The login screen will appear if the address is correct. Enter the
user name and password to log into the web console.
Page 10
10
Step 5 - Using with a pendant
Pendant needs to match with IP Phone. After learning, users can use pendant to call
out the emergency number. Please refer to the chapter 3.7 for detail.
NOTE: 1.Each phone has its own IP address, you can check in Status interface.
2. Pendant uses button battery.
Page 11
11
2 Functions
2.1 Make a call
User can make a phone call via the following methods：
1. Pick up the handset, icon will be shown on the idle screen.
2. Press the Handfree key, icon will be shown on the idle screen.
3. Press the Headset key if the headset is connected to the Headset Port in advance.
The icon will be shown on the idle screen.
User can also dial the number first, and then choose the method user will use to
speak to the other party.
2.2 Call Method
User can press the available line key, then
1. Dial the number User wants to call.
2. Press softkey. Use soft key to choose the call, click to dial out.
3. Press the Redial key twice to call the last number called or press Redial key to
enter All Calls interface to choose the number to dial out.
4. Press the pendant to dial out the predefined number. Please refer to chapter 3.7
for detail.
2.3 Answer a call
1. If User is not on another phone, lift the handset to use, or press the Speaker key to
answer using the speaker phone, or press the headset key to answer the headset.
2. If User is on another call, press softkey to answer new incoming and hold the
current talking. During the conversation, User can alternate between Headset,
Handset and Handfree by pressing the corresponding keys.
Note: The will flash during the Incoming interface
Page 12
12
2.4 Call Hold/Resume
1. Press softkey to put User active call on hold.
2. If there is only one call on hold, press the hold softkey to retrieve the call.
3. If there are more than one call on hold, press the line button, and select the call,
and then press the Resume button to retrieve the call.
2.5 DND
If you enable DND mode, the phone will reject to answer all calls automatically and
play busy tone, the UI will present missed calls at the same time.
DND On Code: The Code used to turn on DND on server’s side, if configured, IP
phone will send a SIP message to server to turn on DND on server side if you
press DND when DND is off.
DND Off Code: The Code used to turn off DND on server’s side, if configured, IP
phone will send a SIP message to server to turn off DND on server side if you
press DND when DND is on.
2.6 Call waiting
Enable Call Waiting to ensure that the third party incoming call can be received while
you are talking with another one. To configure Call Forward via web interface:
1. Phone->Call Feature->Call Waiting.
2. Enabled or disabled call waiting.
3. Then click Submit to save the changes.
2.7 Call forward
You can set the static forward to redirect all the incoming calls to specified number;
Page 13
13
Also you can use dynamic forward to redirect all the incoming calls forward to the
number you input when the phone is ringing.
Forward: Enable call forward feature, Options as follows：
Always forward: All the incoming calls will be forwarded unconditionally to
specified number.
Busy Forward: The incoming calls will be forwarded to specified number when
the phone is busy.
No answer Forward: The incoming calls will be forwarded to the specified
number when the ring tone is time out without answer.
2.8 Call transfer
R15P can only support one way to transfer the call during the conversation.
Blind Transfer: Transfer talking directly to the other party without any negotiation.
Press transfer softkey or Key during the call, enter the number you want,
then click transfer key again.
2.9 Conference
You can use the local conference feature to hold a 3-way conference by pressing the
softkey to invite the current talking and one line talking held to attend
conference. The Network conference feature allows you to add or delete the party
who attend the conference.
The local conference feature of IP phone Akuvox R15P can invite two parties at most
to attend conference. The conference type of IP phone Akuvox R15P is Local
conference by default.
Page 14
14
2.10 Call pickup
You can use pickup to answer other users’ incoming call. The IP phone Akuvox R15P
supports specified pickup and group pickup.
Specified pickup can answer specified user’s incoming calls
1. Set specified pickup key via website
PATH: Phone->Key/Display->Soft key/Function Key, setup the Type as Pickup,enter
the pickup number in Value and select the corresponding account.
2. Use specified pickup feature
When the user of specified pickup number is off or busy, you can press the pickup
key to answer incoming call.
2.11 Group pickup
Group pickup can answer group’s user incoming calls. Group pickup needs to set
group members.
1. Set group pickup via phone interface
PATH: Phone->Key/Display->Soft key/Function Key, setup the Type as Group Pickup,
enter the pickup number in Value and select the corresponding account.
2. Use group pickup feature
When anyone in group receives an incoming call, you can press the group pickup key
to answer.
Note: Press the group pickup only to answer line 1 incoming call if there are more
than 1 incoming calls in group.
2.12 Speed dial
You can use the Speed Dial feature to dial the specified contact directly. R15 often
uses Memory Key as Speed Dial.
Setup Speed Dial in website
PATH: Phone->Key/Display->Soft Key/Function Key, setup Type as Speed Dial, and
Page 15
15
enter the corresponding value.
2.13 Auto redial
When hang-up by the other party, call failure during the calling, the phone will enter
the auto-redial screen, and begins to count. Press soft key or wait for the time is
up. After trying the predefined times of setting of auto-redial, the phone will hang-up
automatically.
To configure Auto Redial in website;
1. Phone->Call Feature->Auto Redial;
2. Enabled or Disabled Auto Redial. Disabled by default;
3. To configure Interval and Times;
4. Then click Submit to save the changes.
2.14 Hotline
The Hot line refers to the number you often dial. You can set hot lines in the phone,
the phone will dial the hot line number automatically when you pick up the handset,
press the hand-free or the account key. Also you can set the delay time of dialing the
hot line number, then the phone will dial the hot line number automatically after the
delay time.
To configure Hot line in website:
1. Phone->Call Feature->Hot line
2. Enabled or Disabled Hot line. Disabled by default.
3. To configure Number and Delay time.
4. Then click Submit to save the changes.
Page 16
16
2.15 Intercom
To configure Intercom in website:
Please go to the path: Phone->Call Feature->Intercom to enable the Intercom feature
first.
PATH: Phone->Key/Display->Soft Key/Function Key->Intercom
Press the Intercom key when the phone is available. The phone will connect the
extension number of remote user automatically.
1. Press the Intercom key or the softkey to end the intercom.
2. Answer the intercom incoming calling.
3. In default situation, the IP phone Akuvox R15P will answer the intercom
incoming calling automatically and make a noise. You can set the phone to
enable silent mode when picking up the intercom call so that the other will not
hear you.
2.16 Emergency Call
This feature is specially designed for the elders. When the user needs help, he/she
can press SOS key or pendant(Please refer to the chapter 3.7) to dial out for
emergency help. R15P can call out for three predefined numbers in a loop, each
number will be called for 60s (by default). When called side receives Emergency call,
a prompt voice message will be played repeatedly, and it is needed to press the
number 5 during the call to confirm that Emergency call is well received.
Setup Emergency call in website:
1. Go to the path: Phone->Emergency call->Emergency call
2. Enter three different phone numbers or IP addresses you need.
3. Setup the call timeout
4. Click Submit to save.
Page 17
17
2.17 RF Number(optional)
This function is similar with Emergency call. But different from Emergency call
number, users can predefine only one RF number. After configuration, user can press
the pendant to dial out the RF Number for help.
Setup RF Number in website:
1. Go to the path: Phone->Emergency call->RF Key
2. Setup the RF Key Type as RF Number
3. Enter a target phone number or IP address in Parameter.
4. Click Submit to save.
2.18 Health care-- Auto Answer Number
Users can preconfigure many auto answer numbers in website. If the incoming
number matches a stored AA number, handfree will be activated on R15P. Then the
elder can answer the call without moving.
Note: Please use comma to separate these numbers.
2.19 Remote Mode Switch
During the specified calling, like Emergency call or RF Number call, the other side can
control the conversation via numeric key 4,5,6. This feature ensures that the two
sides can hear more clearly in a particular case.
Numeric key 4: The other side is mute
Numeric key 5: Normal mode
Numeric key 6: R15P is mute
Page 18
18
3 Settings
3.1 Language
You can change the Phone language through below method:
Press Menu->Settings->Basic Setting->Language
3.2 Data&Time
1. The IP phone displays Time and Date in Idle status. You can set the Time and Date
obtain from SNTP server automatically or you can set the time and date manually.
2. Set SNTP via phone interface: Access Menu->Settings->Basic Setting->Date & Time
->SNTP Setting.
3. To set the date & time format via the phone interface, access Menu->Settings->
Basic Setting->Date & Time->Format Setting:
Access the Time Format in Format Setting interface, then press the Left or Right
Soft key to select the time format (12Hour or 24Hour).
In the Date &Time Format interface, press the or key on the phone
keyboard to access the Date Format. Press softkey to select the date format
to process setting.
The phone supports six Date formats. The selected date format will appear in the
Idle. For example, if the time was “2015-11-18”, the date formats in the menu
and the corresponding formats displayed in the Idle as follows:
Date Format
Example(2015/11/18 Wed)
YYYY-MM-DD
2015-11-18
YYYY/MM/DD
2015/11/18
DD-MM-YYYY
18-11-2015
DD/MM/YYYY
18/11/2015
Page 19
19
WW-DD-MM
Wed 18 Nov
WW-MM-DD
Wed Nov 18
3.3 Ringtones
1. The Ring Tone refers to incoming ring tone, which remind the user that there is a
new incoming call. The IP phone Akuvox R15P supports phone ring tone to
distinguish the incomings from other near phones’ ring tone; Besides, the IP phone
Akuvox R15P also support setting specific incoming ring tone for contacts.
2. To set the ring tone via the phone interface, access Menu -> Settings -> Basic
Setting -> Ring Tones.
3.4 Phone Volume
1. The Volume key can be used to adjust the volume of handset, hands-free or
headset during a call. Also, the key can be used to adjust the ring tones volume in the
Idle mode.
2. Adjust the volume via the phone interface, access Menu -> Settings -> Basic Setting
-> Phone Volume. In the Volume Setting interface, access the Handset Volume,
Hand-free Volume or Headset Volume interface, then press the - or + softkey to
adjust the volume. Press the softkey to save the operation or press the softkey
to cancel operation.
Page 20
20
3.5 Phone Tone
R15P supports different sound frequencies. To adapt to different people by adjusting
different levels. For example, in order to hear clearly, using high frequency is more
suitable for the elders.
Please press the Tone key in the keypad to adjust an appropriate phone tone.
3.6 Backlight
Set the screen backlight level and duration.
Press Menu->Settings->Basic Setting->Backlight
3.7 RF Keys Status(optional)
To show the learned RF key status. Enable the RF Key alarm, it will show the KEY ID,
last receive time and battery power. Pendant will send the heartbeat it is used, then
the phone will receive the time of last heartbeat message. If the phone don’t receive
the hearbeat message in 26 hours from the pendant, the phone will warning and the
Last Recv Time will time again. If the phone is warning, enter the RF Keys Status
interface to disable alarm function.
There are 4 statuses will cause the phone warning after the pendant learned
The pendant is low voltage
The pendant is out of the using range(about 250m)
The pendant runs out of the power
Users reinstall the pendant again and again
3.8 RF Keys Learning(optional)
The RF key is the small size of phone on your hand, which enabled multiple features
gives user remote control ability to control the phone. Once users use this feature, it
Page 21
21
needs to match with the phone. R15P can support up to 10 pendants.
To configure RF keys:
1. Go to the path: Settings->Advanced Settings->RF Keys Learning
2. Choose one RF Key and click Soft key
3. Press the pendant and click soft key on the phone.
4. It will show up “ RF Key1 Learned”
5. Go to phone web page->Phone->Emergency Call->RF Key.
6. To enter the RF key Type and value
7. Click Submit to save.
8. Users can choose the learned RF keys, then click soft key to delete it.
3.9 Phone
3.9.1 Local Phone Book
The Local Phone Book is used for storing the contacts names and number. The
Akuvox R15P can store up to 500 entries contacts. You can add, edit, delete, search,
or call any contact from the Local Phone Book.
Add contact manually
Add contacts manually from the Local phone book via Phone interface:
Press Phone book->Local phone book->All Contacts.
Select the relevant group (For example: contacts) and Press the soft key to enter
All Contacts.
1. Press the soft key to enter the Add Contact interface.
2. Press the + soft key, then Input name in the relevant area.
3. Press the soft key to input the office number in the relevant area.
4. Press the soft key to input mobile number in the relevant area.
5. Press the soft key to input other number in the relevant area.
6. Press the soft key to enter RingTone selection; Press key to adjust the
Page 22
22
ringtone you need;
7. Press the soft key to enter Group selection; Press key to select the group
you have build before, or you can use the default group.
8. Press soft key to save the contact.
Add contact from all call history
Add contact from All Calls History in the phone interface:
1. Press soft key;
2. Press soft key to select the contact you want to add;
3. Press soft key to add to contacts.
Search contacts
1. Enter the Local Phone Book interface
2. Press soft key, then enter the keywords to search contacts.
Input keywords such as name, any character of number or whole phone number,
press softkey to enter the Search Contacts interface.
3.9.2 Blacklist
100 Blacklists contacts are available with Akuvox R15P IP phone. You can add, edit,
delete, search or call contact. Any calls from the number in the blacklists will be
rejected.
PATH: Press Phone book->Blacklist, press + softkey to add the contact into blacklist.
3.10 History Management
The History management of IP phone Akuvox R15P supports 100 logs storage at most.
You can check the history, make calls from the calls history and delete the calls
history.
Page 23
23
1. Press the soft key, the LCD will display all the recent calls；
2. Press the soft key to select the log；
3. Press the soft key and select the detail. The LCD will display the detailed
information of this log; Press the soft key, to make a call from the History;
4. Press the soft key to add to contacts(Add to Blacklists ) from the History;
5. Press the soft key to select “Delete” to delete calls log from the History;
6. Press the soft key to select “Delete all” to delete all the call logs from the
History.
3.11 SIP account management
Register an account
Register an account via phone interface：
1. Press soft key to enter setting interface to select advanced setting, input
password (password: admin) to select account;
2. Press softkey;
3. Select “Enable” in the account activation status area;
4. Input the label, display name, register name, account, password and SIP server
separately；
5. Press softkey to save or softkey to cancel；
Disable an account
1. Access Menu->Settings->Advanced setting->Account (password: admin).
2. Select the account you want to disable and press softkey.
3. Select ”Disable” in the account active status area.
4. Press softkey to save or softkey to cancel.
3.12 Basic Network Settings
Page 24
24
3.12.1 LAN Port
DHCP Mode
1. In the Network Settings interface, press the softkey to enter LAN Port.
2. In the LAN Port interface, press or key on the phone keyboard to select
DHCP (default is DHCP).
3. Press soft key to enter the DHCP switch interface, it will auto return to last
interface after seconds.
Static Mode
1. In the LAN Port interface, press the or key on the phone keyboard to select
Static IP, then Press soft key to enter Static IP Setting interface and input IP
address.
2. Input the IP address, Subnet mask, Gateway, DNS 1 and DNS 2 in the
corresponding area, Press softkey to save.
3.12.2 PC Port
1. In the Network Settings interface, press or soft key to select PC Port, press
softkey to enter PC Port configuration interface;
2. In the PC Port configuration interface, press or soft key to select Bridge
mode or Router mode;
3. Configured Bridge mode, there will pop-up “Reboot Phone”；Press key to
reboot;（PS：Setting will take effect after reboot）
4. If cancel the reboot, the Settings will be saved but not take effect;
5. Configured Router mode, enter router setting interface, in the values in the
corresponding position;
6. Press key after configuration, the phone will reboot.
Page 25
25
3.12.3 VLAN Port
LAN Port
1. In the VLAN Port interface, press or soft key to select LAN Port, press
soft key to enter LAN Port.
2. In the LAN Port interface, press soft key to configure the functionality Enable,
VID, Priority.
3. When the VID is not empty，press softkey to save it.
PC Port
1. In the VLAN Port interface, press or soft key to select PC Port, press
softkey to enter PC Port.
2. In the PC Port interface, press soft key to configure the functionality Enable,
VID, Priority.
3. When the VID is not empty，press softkey to save it.
3.13 Webserver
In the Advanced Setting interface, press or soft key to select “WebServer,”
press softkey to access the disable/enable WebServer settings.
3.14 Reset to factory
In the Advanced Setting interface, press or soft key on the phone keyboard to
select “Reset to factory”. Press soft key to access the reset to factory interface.
3.15 Password setting
To setup new password of advanced setting in phone interface. The default password
is admin. Users can configure the new password and confirm it again. Then click
soft key to save it.
Page 26
26
3.16 Reboot
This is a function to reboot the phone.
1. In the Advanced Setting interface, press or soft key to select Reboot;
2. Press soft key to reboot the phone.
4 Web interface
Web user interface (we will used Web UI for short in the following context) which is
used for user or administration to check or change the IP SIP phone’s settings.
Enter the Phone IP into the web address bar, then input user name and password to
login in.(user name/password: admin/admin by default)
Page 27
27
4.1 Static-> Basic
Sections
Description
Product Information
To display the device’s information such as Model name,
MAC address (IP device’s physical address), Firmware
version and Hardware firmware.
Network Information
To display the device’s Networking status(LAN Port),such
as Port Type(which could be DHCP/Static/PPPoE), Link
Status, IP Address, Subnet Mask, Gateway, Primary DNS
server, Secondary DNS server, Primary NTP server
and Secondary NTP server(NTP server is used to
synchronize time from INTERNET automatically).
Account Information
To display device’s Account information and Registration
status (account username, registered server’s address,
Register result).
Page 28
28
4.2 Account-> Basic
Sections
Description
SIP Account
To display and configure the specific Account settings.
Status: To display register result.
Display Label: Which is displayed on the phone’s
LCD screen.
Display Name: Which is sent to the other call party
Page 29
29
for displaying.
Register Name: Allocated by SIP server provider,
used for authentication.
User Name: Allocated by your SIP server provide,
used for authentication.
Password: Used for authorization.
SIP Server 1
To display and configure Primary SIP server settings.
Server IP: SIP server address, it could be an URL or
IP address.
Registration Period: The registration will expire after
Registration period, the IP phone will re-register
automatically within registration period.
SIP Server 2
To display and configure Secondary SIP server settings.
This is for redundancy, if registering to Primary SIP
server fails,the IP phone will go to Secondary SIP server
for registering.
Note: Secondary SIP server is used for redundancy, it
can be left blank if there is not redundancy SIP server in
user’s environment.
Outbound Proxy Server
To display and configure Outbound Proxy server
settings.
An outbound proxy server is used to receive all initiating
request messages and route them to the designated SIP
server.
Note: If configured, all SIP request messages from the IP
phone will be sent to the outbound proxy server
forcefully.
Transport Type
To display and configure Transport type for SIP message
UDP:UDP is an unreliable but very efficient
transport layer protocol.
TCP: Reliable but less-efficient transport layer
protocol.
TLS: Secured and Reliable transport layer protocol.
DNS-SRV: A DNS RR for specifying the location of
services.
NAT
To display and configure NAT(Net Address Translator)
settings.
STUN: Short for Simple Traversal of UDP over NATS,
a solution to solve NAT issues.
Note: By default, NAT is disabled.
Page 30
30
4.3 Account-> Advanced
Page 31
31
Page 32
32
Sections
Description
SIP Account
To display current Account settings or to select which
account to display.
Codecs
To display and configure available/unavailable codecs
list.
Codec means coder-decoder which is used to transfer
analog signal to digital signal or vice versa.
Familiar codecs are PCMU(G711U), PCMA(G711A), G722
(wide-bandth codecs), G723,G726,G729 and so on.
Subscribe
To display and configure MWI, BLF, ACD subscription
settings.
MWI: Message Waiting Indicator which is used to
indicate whether there is unread new voice
message.
BLF: BLF is short for Busy Lamp Field which is used
to monitor the designated extension status.
ACD: Automatic Call Distribution is often used in
offices for customer service, such as call center. The
setting here is to negotiate with the server about
expire time of ACD subscription.
DTMF
To display and configure DTMF settings.
Type: Support Inband,Info,RFC2833 or their
combination.
How To Notify DTMF: Only available when DTMF
Type is Info.
DTMF Payload: To configure payload type for DTMF.
Note: By default, DTMF type is RFC2833 which is the
standard. Type Inband uses inband frequency to
indicate DTMF tone which is most used to be
compatible to traditional telephone server. Type Info
use SIP Info message to indicate DTMF message.
Call
To display and configure call-related features.
Max Local SIP Port: To configure maximum local sip
port for designated account.
Min Local SIP Port: To configure minimum local sip
port for designated account.
Caller ID Header: To configure which Caller ID
format to fetch for displaying on Phone UI.
Auto Answer: If enabled, IP phone will be
auto-answered when there is an incoming call for
designated account.
Ringtones: Choose the ringtone for each account.
Provisioning Response ACK: 100% reliability for all
provisional messages, this means it will send ACK
Page 33
33
every time the IP phone receives a provisional SIP
message from SIP server.
User=phone: If enabled, IP phone will send
user=phone within SIP message.
PTime: Interval time between two consecutive RTP
packets.
Anonymous Call: If enabled, all outgoing call for the
designated account will be anonymous number.
Anonymous Call Rejection: If enabled, all incoming
anonym-out call for the designated account will be
rejected.
Is escape non Ascii character: To transfer the symbol
to Ascii character.
Missed Call Log: To display the miss call log.
Prevent SIP Hacking: Enable to prevent SIP from
hacking.
Music Server Address
To display or configure third-party MOH (music-on-hold)
server.
Active: To enable or disable this MOH server, If
enabled, the IP phone will play MOH from
configured server.
Music Server Address: To configure MOH server
address.
Session Timer
To display or configure session timer settings.
Active: To enable or disable this feature, If enable,
the ongoing call will be disconnected automatically
once the session expired unless it’s been refreshed
by UAC or UAS.
Session Expire: Configure session expire time.
Session Refresher: To configure who should be
response for refreshing a session.
Note: UAC means User Agent Client, here stands for IP
phone. UAS means User Agent Server, here stands for
SIP server.
Broadsoft
To display or configure Broadsoft AOC feature.
AOC: A feature used to be accounting on Broadsoft
platform.
Note: Please consult your administrator further
information.
Encryption
To enable or disabled SRTP feature.
Voice Encryption(SRTP): If enabled, all audio signal
(technically speaking it’s RTP streams) will be
encrypted for more security.
NAT
To display NAT-related settings.
Page 34
34
UDP Keep Alive message: If enabled, IP phone will
send UDP keep-alive message periodically to router
to keep NAT port alive.
UDP Alive Msg Interval: Keepalive message interval.
Rport: Remote Port, if enabled, it will add Remote
Port into outgoing SIP message for designated
account.
Conference
To select Local or network conference.
Type: To select desired conference type
Conference URI: If network conference is selected, a
network conference URI is needed to be input.
User Agent
One can customize User Agent field in the SIP message;
If user agent is set to specific value, user could see the
information from PCAP. If user agent is not set by
default, user could see the company name, model
number and firmware version from PCAP
Page 35
35
4.4 Network-> Basic
Sections
Description
LAN Port
To display and configure LAN Port settings.
DHCP: If selected, IP phone will get IP address,
Subnet Mask, Default Gateway and DNS server
address from DHCP server automatically.
Static IP: If selected, you have to set IP address,
Subnet Mask, Default Gateway and DNS server
manually.
PPPoE: Use PPPoE username/password to connect
to PPPoE server.
PC Port
To display and configure PC Port settings.
As Bridge: If selected, IP phone will act as a switch
to route all incoming and outgoing packets from PC
port.
As Router: If selected, IP phone will act as a router
to route all incoming and outgoing packets from PC
port.
Page 36
36
4.5 Network-> Advanced
Sections
Description
LLDP
To display and configure LLDP settings.
LLDP Active: To enable or disable LLDP feature.
Packet interval: To configure the interval for LLDP
admin message.
Page 37
37
Note: LLDP stands for Link Layer Discovery Protocol, it’s
used to exchange device information between any two
directly-connected devices. LLDP is often used to
configure Voice Vlan automatically for IP phone.
Local RTP
To display and configure Local RTP settings.
Max RTP Port: Determine the maximum port that
RTP stream can use.
Min RTP Port: Determine the minimum port that
RTP stream can use.
SNMP
To display and configure SNMP settings.
Active: To enable or disable SNMP feature.
Port: To configure SNMP server’s port.
Trusted IP: To configure allowed SNMP server
address, it could be an IP address or any valid URL
domain name.
Note: SNMP (Simple Network Management Protocols) is
Internet-standard protocol for managing devices on IP
networks.
VLAN
To display and configure VLAN settings.
LAN Port/PC Port: You can configure VLAN setting
for both ports respectively.
Active: To enable or disable VLAN feature for
designated port.
Vid: To configure VLAN id for designated port.
Priority: To select VLAN priority for designated port.
Note: Please consult your administrator for specific
VLAN settings in your networking environment.
QoS
To display and configure QoS settings.
SIP QoS: To configure QoS value for all SIP message.
Voice QoS: To configure QoS value for all audio
stream(RTP streams).
TR069
To display and configure TR069 settings.
Active: To enable or disable TR069 feature.
Version: To select supported TR069 version (version
1.0 or 1.1).
ACS/CPE: ACS is short for Auto configuration servers
as server side, CPE is short for Customer-premise
equipment as client side devices.
URL: To configure URL address for ACS or CPE.
User name: To configure username for ACS or CPE.
Password: To configure Password for ACS or CPE.
Periodic Inform: To enable periodically inform.
Periodic Interval: To configure interval for periodic
inform.
Page 38
38
Note: TR-069(Technical Report 069) is a technical
specification entitled CPE WAN Management Protocol
(CWMP).It defines an application layer protocol for
remote management of end-user devices.
802.1x
To display and configure 802.1x settings.
802.1x Mode: To enable or disable 802.1x.
Identity: To input identity if 802.1x is enabled.
MD5 password: To input MD5 password if 802.1 is
enabled.
VPN
To display and configure VPN settings.
Active: To enable or disable VPN feature.
Upload: To upload VPN client configuration file
which is used to connect to VPN server.
Note: For now, IP phone can only support OpenVPN.
Page 39
39
4.6 Phone-> Time/Language
Sections
Description
Web Language
To choose the web language.
LCD Language
To choose the phone language.
Format Setting
To configure time display settings.
Time Format: Determine what format to display on
Phone UI(12 hour/24 hour).
Date Format: Determine what format to display on
Phone UI for Date.
Display Mode: Determine what mode to display
Time&Date on Phone UI.
Type
To select how to configure time, it could be set by
Page 40
40
manually or get from Internet automatically via NTP
server.
Manual: To set Time and Date manually.
Auto: To get Time via NTP server.
Note: If you set time to be Manually, it only takes effect
till next reboot, after reboot, the phone will switch to
Auto mode automatically, because there is no way for IP
phone to record time during power off.
NTP
To configure NTP server related settings.
Time Zone: To select local Time Zone for NTP server.
Primary Server: To configure primary NTP server
address.
Secondary Server: To configure secondary NTP
server address, it takes effect if primary NTP server
is unreachable.
Update interval: To configure interval between two
consecutive NTP requests.
Note: NTP, Network Time Protocol is used to
automatically synchronized local time with INTERNET
time, since NTP server only response GMT time, so that
you need to specify the Time Zone for IP phone to
decide the local time.
Daylight Saving Time
To display or configure DST settings.
Note: Here DST, is short for Daylight saving time, which
stands for the time in the summer days when sun rises
early will be adjusted forward to save daylight. The DST
will take effects during the period that set by user. (all
the settings for DST are all self-explanatory, please
consult with your administrator for local DST details).
Page 41
41
4.7 Phone-> Preference
Sections
Description
Headset Mode
To enable or disable Headset Mode.
Active: If enabled, the default audio track will be
headset mode, if audio track is changed during a
call, it will be back to headset mode after you
hangup the call.
Key Press Sound
To configure the sound volume for key press.
Volume: The valid volume range is from 0~15,by
default it’s 8.
Ringtone Volume
To configure the sound volume for ringtone.
Volume: The valid volume range is from 0~15,by
default it’s 8.
4.8 Phone-> Call Feature
Page 42
42
Page 43
43
Sections
Description
Mode
To enable or disable feature key sync.
Feature Key Sync: To enable or disable feature key
sync.
Mode: Select the desired mode.
Forward Transfer
To display and configure Forward setting.
Note: There are three types of forward: Always Forward,
Busy Forward and No answer Forward.
Always Forward: Any incoming call will be
forwarded in any situation.
Busy Forward: An incoming call will be forwarded if
IP phone is busy.
No answer Forward: An incoming call will be
forwarded if it’s no answer after a specific time.
Call Waiting
To enable or disable Call Waiting.
Call Waiting Enable: If enabled, it allows IP phones
to receive a new incoming call when there is
already an active call.
Call Waiting Tone: If enabled, it allows IP phones to
play the call waiting tone to the waiting callee.
Auto Redial
Auto redial allows IP phones to redial an unsuccessful
call for designated times within designated interval.
Auto Redial: To enable or disable auto redial
feature.
Auto Redial Interval: Determine the interval
between two consecutive attempts.
Auto Redial Times: Determine how many times to
redial.
DND
DND (Do Not Disturb) allows IP phones to ignore any
incoming calls.
Return Code when DND: Determine what response
code should be sent back to server when there is an
incoming call if DND on.
DND On Code: The Code used to turn on DND on
server’s side, if configured, IP phone will send a SIP
message to server to turn on DND on server side if
you press DND when DND is off.
DND Off Code: The Code used to turn off DND on
server’s side, if configured, IP phone will send a SIP
message to server to turn off DND on server side if
you press DND when DND is on.
Intercom
Intercom allows user to establish a call directly with the
callee.
Active: To enable or disable Intercom feature.
Page 44
44
Intercom Mute: If enabled, once the call
established, the callee will be muted.
HotLine
HotLine allows user to call out a defined number
automatically after hearing the dial tone without dialing
any number.
Active: To enable or disable HotLine feature.
Number: To set a defined HotLine number.
Delay Time: To set the automatically call out
interval after hearing the dail tone.
Remote Control
Remote Control allows specific host to interact with IP
phone by sending HTTP or HTTPS requests. The specific
action could be answering an incoming call, hangup an
ongoing call and so on.
Allowed Access IP List: To configure the allowed
host address.
Note: For now, IP phone can only support IP address, IP
address list and IP address pattern as allowed hosts
Key As Send
Key As Send allows you to disable send key or assign
pound key as send key.
Others
Return Code When Refuse: Allows user to assign
specific code as return code to SIP server when an
incoming call is rejected.
Auto Answer Delay: To configure delay time before
an incoming call is automatically answered.
Early DTMF: To enable or disable early DTMF
Page 45
45
4.9 Phone-> Voice
Sections
Description
Echo Canceller
Echo Canceller: To remove acoustic echo from a voice
communication in order to improve the voice quality .
VAD(Voice Activity Detection): Allow IP phone to
detect the presence or absence of human speech
during a call. When detecting period of “silence”,
VAD replaces that silence efficiently with special
packets that indicate silence is occurring. It can
facilitate speech processing, and deactivate some
processes during non-speech section of an audio
session. It can avoid unnecessary coding or
transmission of silence packets in VoIP applications,
saving on computation and network bandwidth.
CNG(Comfort Noise Generation): Allow IP phone to
generate comfortable background noise for voice
communications during periods of silence in a
conversation. It is a part of the silence suppression
or VAD handling for VoIP technology. CNG, in
conjunction with VAD algorithms, quickly responds
when periods of silence occur and inserts artificial
Page 46
46
noise until voice activity resumes. The insertion of
artificial noise gives the illusion of a constant
transmission stream, so that background sound is
consistent throughout the call and the listener does
not think the line has released.
Jitter Buffer
Jitter buffer is a shared data area where voice packets
can be collected, stored, and sent to the voice processor
in even intervals. Jitter is a term indicating variations in
packet arrival time,which can occur because of network
congestion, timing drift or route changes. The jitter
buffer, located at the receiving end of the voice
connection, intentionally delays the arriving packets so
that the end user experiences a clear connection with
very little sound distortion.
IP phones support two types of jitter buffers: fixed and
adaptive.
Fixed: Add the fixed delay to voice packets. You can
configure the delay time for the static jitter buffer on IP
phones.
Adaptive: Capable of adapting the changes in the
network's delay. The range of the delay time for the
dynamic jitter buffer added to packets can be also
configured on IP phones.
Mic Volume
To configure Microphone volume for headset, handset
and speaker mode.
Page 47
47
4.10 Phone-> Key/Display
Sections
Description
Soft Key
Allows user to assign specific feature to the designated
soft keys.
For softkey, the available features list:
DND, Menu, MSG, Status, Book, Fwd, PickUp, Group,
Pickup, Intercom, Speed Dial, History, Favorites, Redial,
Call Return, Hot Desking, XML Browser.
Function Key
Allows user to assign specific feature to the designated
function keys.
For function keys, the available features list:
N/A, DND, Menu, MSG, Status, Book, Fwd, PickUp,
Group PickUp, Intercom, Speed Dial, History, Favorites,
Redial, Call Return, Hot Desking, XML Browser.
Note: SOS Key only can be used as Emergency call and
Memory Key can only used as speed dial key.
Display
Backlight Intensity: To adjust the backlight intensity
of Phone UI.
Backlight Time: To adjust backlight on timer, once
expired the backlight of Phone UI will go off.
Page 48
48
4.11 Phone-> Ringtone
Sections
Description
All Ringtones
Allow user to upload and view ringtone files or delete
uploaded ringtone files.
Note: Ringtone files must be .wav format and has some
specific requirement, please contact to Akuvox technical
support team for instructions how to make ringtone
files.
System ringtones files cannot be deleted thus user can
only delete uploaded ringtones.
Distinctive Ringers
Distinctive ringers allow different incoming calls to
trigger distinctive ringtones. The IP phone will check
"Alert-Info" header inside the incoming “invite” SIP
message. And strip out the URL or keyword inside the
“Alert-Info” header ,from the specific URL or keyword to
match or download designated ringtones to play.
Page 49
49
4.12 Phone-> Tones
Sections
Description
Tones
Allows user to select a specialized tone sets (classified
by countries) or to customize own tones.
Note: Available country tones sets are:
China,Spain,Luxembourg,Sweden,Taiwan,Belgium,Denm
ark,Finland,Germany,Netherlands,Norway,Portugal.
Page 50
50
4.13 Phone-> Replace rule
Sections
Description
Rules
Allow user to select Replace rule or Dial-now to display
or edit.
Rules Modify
Allow user to modify selected rules information, for
replace rule, you can modify related accounts, prefix
and replace.
Area Code
Area codes are also known as NPAs (Numbering Plan
Areas). They usually indicate different geographical
areas within one country. If entered numbers match the
predefined area code rule, the IP phone will
automatically prefix outgoing number with area code.
Note: There is only one area code rule supported.
Page 51
51
4.14 Phone-> Dial Now
Sections
Description
Rules
Allow user to select Replace rule or Dial-now to display
or edit.
Dial Now Delay
Allow user to configure dial now delay time for dial now.
It means user can configure the IP phone to dial out the
phone number automatically after the designated delay
time if it match any dial now rule.
Rules Modify
Allow user to modify selected rules information, for
dial-now rule, user can modify related accounts, Dial
now Rule itself.
Area Code
Area codes are also known as NPAs(Numbering Plan
Areas). They usually indicate different geographical
areas within one country. If entered numbers match the
predefined area code rule, the IP phone will
automatically prefix outgoing number with area code.
Note: There is only one area code rule supported.
Page 52
52
4.15 Phone-> Action URL
Sections
Description
Action URL
To display and configure Action URL settings.
Setup Completed: When the IP phone completes
startup.
Registered: When the IP phone successfully
registers an account.
Unregistered: When the IP phone logs off the
registered account.
Register Failed: When the IP phone fails to register
an account.
Off Hook: When the IP phone is off hook.
On Hook: When the IP phone is on hook.
Page 53
53
Incoming Call: When the IP phone receives an
incoming call.
Outgoing Call: When the IP phone places a call.
Established: When the IP phone establishes a call.
Terminated: When the IP phone terminates a call.
Open DND: When the IP phone enables the DND
mode.
Close DND: When the IP phone disables the DND
mode.
Open Always Forward: When the IP phone enables
the always forward.
Close Always Forward: When the IP phone disables
the always forward.
Open Busy Forward: When the IP phone enables
the busy forward.
Close Busy Forward: When the IP phone disables
the busy forward.
Open No Answer Forward: When the IP phone
enables the no answer forward.
Close No Answer Forward: When the IP phone
disables the no answer forward
Transfer Call : When the IP phone transfers a call.
Blind Transfer: When the IP phone blind transfers a
call.
Attended Transfer: When the IP phone performs the
semi-attended/attended transfer.
Hold: When the IP phone places a call on hold.
UnHold: When the IP phone retrieves a hold call.
Mute: When the IP phone mutes a call.
UnMute: When the IP phone un-mutes a call.
Missed Call: When the IP phone misses a call.
IP Changed: When the IP address of the IP phone
changes.
FWD Incoming Call: When the IP phone forwards an
incoming call.
Reject Incoming Call: When the IP phone rejects an
incoming call.
Answer New Call: When the IP phone answers a
new call.
Transfer Finished: When the IP phone completes to
transfer a call.
Transfer Failed: When the IP phone fails to transfer
a call.
Idle To Busy: When the state of the IP phone
Page 54
54
changes from idle to busy.
Busy To Idle: When the state of phone changes from
busy to idle.
4.16 Phone-> Multicast
Sections
Description
Multicast Setting
To display and configure the Multicast
setting.
Paging Barge: Choose the multicast
number ,the range is 1-10.
Paging priority Active: Enable o
disable the multicast.
Priority List
To setup the multicast parameters.
Listening Address: Enter the IP
address you need to listen
Label ： Input the label for each
listening address
Page 55
55
4.17 Phone-> Emergency Call
Sections
Description
RF Key(optional)
RF Key can be setup as Speed Dial and Emergency call.
Enter the target number or IP address in value bar.
Emergency call
To ensure the emergency call is never lost. R15P can call
out for three emergency numbers for every 60
seconds(by default) in a loop.
Emergency Call Number: Enter phone number or IP
address you need.
Emergency Call Timeout: The range is from 5s to
60s. 60s by default.
Emergency Voice
Message
When during emergency call, the callee party will hear
the specified voice message every 5s. The callee party
need to press 5 to ensure the emergency call is
received.
Voice Message: it will show the tone you uploaded.
Users can delete it.
Upload: Select and upload the specified music you
need, click Submit to save.
Page 56
56
4.18 PhoneBook-> Local Phone Book
Sections
Description
Contact
To display and select local contact type.
All Contacts: To display or edit all local contacts.
Favorites: To display or edit favorites contacts.
Black List: To display black list contacts.
Search
To search designated contacts from local phonebook.
Dial
To dial out a call or hangup an ongoing call from Web UI.
Note: For this feature, you need to have the remote
control privilege to control IP phone via Web UI. Please
Page 57
57
refer to section “Remote Control” in the Web
UI->Phone->Call Feature page.
Group
To display or edit Group contacts.
Contact Setting
To display or change Group name, related ringtone or
description.
Import/Export
To import or export the contact or blacklist file.
4.19 Phone-> Call Log
Sections
Description
Call History
To display call history records.
Available call history type are All calls, Dialed calls, Received
calls, Missed calls, Forwarded calls.
HangUp: To click to hangup ongoing call on the IP phone.
4.20 Upgrade-> Basic
Page 58
58
Sections
Description
Upgrade
To select upgrading rom file from local or a remote
server automatically.
Note: Please make sure it’s right file format for right
model.
Firmware version
To display firmware version, firmware version starts
with MODEL name.
Hardware Version
To display Hardware version.
Reset to Factory Setting
To enable you to reset IP phone’s setting to factory
settings.
Reboot
To reboot IP phone remotely from Web UI.
4.21 Upgrade-> Advanced
Page 59
59
Sections
Description
PNP Option
To display and configure PNP setting for Auto
Provisioning.
PNP: Plug and Play, once PNP is enabled, the phone
will send SIP subscription message to PNP server
automatically to get Auto Provisioning server’s
address.
By default, this SIP message is sent to multicast address
224.0.1.75(PNP server address by standard).
DHCP Option
To display and configure custom DHCP option.
Page 60
60
DHCP option: If configured, IP Phone will use
designated DHCP option to get Auto Provisioning
server’s address via DHCP.
This setting require DHCP server to support
corresponding option.
Manual Autop
To display and configure manual update server’s
settings.
URL: Auto provisioning server address.
User name: Configure if server needs an username
to access, otherwise left blank.
Password: Configure if server needs a password to
access, otherwise left blank.
Common AES Key: Used for IP phone to decipher
common Auto Provisioning configuration file.
AES Key(MAC): Used for IP phone to decipher
MAC-oriented auto provisioning configuration
file(for example, file name could be
0c1105888888.cfg if IP phone’s MAC address is
0c1105888888).
Note: AES is one of many encryption, it should be
configure only configure filed is ciphered with AES,
otherwise left blank.
Automatic AutoP
To display and configure Auto Provisioning mode
settings.
This Auto Provisioning mode is actually self-explanatory.
For example, mode “Power on” means IP phone will go
to do Provisioning every time it powers on.
System Log
To display syslog level and export syslog file.
Syslog level:From level 0~7.The higher level means
the more specific syslog is saved to a temporary file.
By default, it’s level 3.
Export Log: Click to export temporary syslog file to
local PC.
Remote System Log: To enable or disable Remote
System Log.
Remote System Server: To input the syslog server
address.
PCAP
To start, stop packets capturing or to export captured
Packet file.
Start: To start capturing all the packets file sent or
received from IP phone.
Stop: To stop capturing packets.
Note: IP phone will save captured packets file to a
temporary file, this file maximum size is 1M(mega
Page 61
61
bytes), and will top capturing once reaching this
maximum size.
Others
To display or configure others features from this page.
Config file: To export or import configure file for IP
phone.
4.22 Security-> Basic
Sections
Description
Web Password Modify
To modify user’s password.
Current Password: The current password you used.
New Password: Input new password you intend to
use.
Confirm Password: Repeat the new password.
Note: For now, IP phone can only support user admin.
4.23 Security-> Advanced
Page 62
62
Sections
Description
Web Server Certificate
To display or delete Certificate which is used when IP
phone is connected from any incoming HTTPs request.
Note: The default certificate could not be deleted.
Web Server Certificate
Upload
To upload a certificate file which will be used as server
certificate.
Client Certificate
To display or delete Certificates which is used when IP
phone is connecting to any HTTPs server.
Client Certificate Upload
To upload certificate files, this is used as client
certificate.
Only Accept trusted Certificates: If this option is
enabled, only trusted certificates will be accepted.
Page 63
63
5 Troubleshooting
Issue 1：The LCD does not light up
Check the AC power adapter. Make sure it is the one provided in your package.
Check the power outlet. Make sure that the power that outlet you are plugging
your device into is working. Try to plug a different device into the socket to
make sure it has power.
Issue 2：No signal tone heard from the handset
Check the connection cord between the handset and the phone. Make sure it is
connected properly.
Issue 3：Cannot access the web interface
Check the connection between the PC port of the device and the network port
of the computer. Make sure it is fine.
Check whether the IP address of the device is correct.
If it is LAN, please make sure there is no IP address collision with other devices
on the network.
Issue 4：Cannot call out
Please see the network connection status of device, if it is exception, and then
check the connection of network.
If the network connection is normal, please check whether the device has
registered successfully.
If the network connection and the registered are both normal, please confirm
whether the dial rule is correct, or please communicate with the service
operator.
Issue 5: Pendant always is alternate flashing Green and Red
Page 64
64
The pendant is in factory test mode. This issue is caused by pressing the pendant
button when you install the battery. Please install the battery again without
pressing the button.
Issue 6 The pendant is flashing red when i press it.
The pendant doesn’t match with the phone
The pendant is over the using range after it learned. The maximum range is
about 250m.
The phone is in warning status after the pendant learned.
Issue 7 Pendant is flashing yellow
Reinstall the battery
Pendant is in low battery power status
Issue 8 The pendant is light off
The battery runs out of power
The pendant is in idle status
.
Loading...