C317 Series Indoor Monitor Admin Guide
About This Manual
Thank you for choosing Akuvox’s C317series indoor monitor. This manual is intended for end users, who need to use and configure
the indoor monitor. This manual provides an introduction of all functions and features of the product. It is suitable for 83.31.2.3xx
version. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with minimum distance 20cm between the
radiator& you body.
Content
1. Product Overview ........................................................................................................................................................................... 1
1.1. Product Description ................................................................................................................................................................. 1
1.2. Connector Introduction ............................................................................................................................................................ 2
2. Daily Use ......................................................................................................................................................................................... 3
2.1. Starting .................................................................................................................................................................................... 3
2.2. Making a Call .......................................................................................................................................................................... 5
2.2.1. Calling from Call List ...................................................................................................................................................... 5
2.2.2. Calling from All Call ........................................................................................................................................................ 5
2.2.3. Calling from Missed Call ................................................................................................................................................ 6
2.2.4. Calling from Device ................................................................ ................................ ........................................................ 7
2.2.5. Calling from LocalPhoneBook ........................................................................................................................................ 7
2.2.6. Calling from Keypad ....................................................................................................................................................... 8
2.3. Receiving a Call ...................................................................................................................................................................... 8
2.3.1. Receive an Incoming Call .............................................................................................................................................. 8
2.3.2. During the session ......................................................................................................................................................... 9
2.4. Monitor .................................................................................................................................................................................... 9
2.4.1. Checking the Monitor ................................................................................................................................................... 10
2.5. Message ............................................................................................................................................................................... 11
2.5.1. Text Message ............................................................................................................................................................... 11
2.5.2. Creating a Message ................................................................ ................................ ..................................................... 12
2.5.3. Deleting a Message ..................................................................................................................................................... 13
2.6. Arming ................................................................................................................................................................................... 14
2.6.1. Arming Mode ............................................................................................................................................................... 14
2.6.2. Disarm Code ................................................................................................................................................................ 15
2.6.3. Alarm Log .................................................................................................................................................................... 16
2.6.4. Status ........................................................................................................................................................................... 16
3. Basic Features .............................................................................................................................................................................. 17
3.1. Accessing the System Settings ............................................................................................................................................. 17
3.1.1. Advanced System Setting ............................................................................................................................................ 17
3.2. Accessing the Website Setting .............................................................................................................................................. 17
3.2.1. Obtaining IP address ................................................................................................................................................... 17
3.2.2. Accessing the Device Website ..................................................................................................................................... 18
3.3. Password Modification .......................................................................................................................................................... 18
3.3.1. System Code Modification ........................................................................................................................................... 18
3.3.2. Setting Code Modification ............................................................................................................................................ 19
3.3.3. Web Password Modification ......................................................................................................................................... 19
3.4. Phone Configuration ............................................................................................................................................................. 20
3.4.1. Language ..................................................................................................................................................................... 20
3.4.2. Time ............................................................................................................................................................................. 20
3.4.3. Network ........................................................................................................................................................................ 22
3.4.3.1. Network Status ................................................................................................................................................... 22
3.4.3.2. Network Settings ................................................................................................................................................ 23
3.4.3.3. WIFI Setting (optional) ........................................................................................................................................ 24
3.4.3.4. Local RTP ........................................................................................................................................................... 24
3.4.4. Bluetooth (optional) ................................................................................................ ...................................................... 24
3.4.4.1. Turning Bluetooth On /Off ................................................................................................................................... 25
3.4.4.2. Changing Bluetooth Device Name ...................................................................................................................... 25
3.4.4.3. Paring With Another Bluetooth Device ................................................................ ................................................ 25
3.4.4.4. Transfer By bluetooth ......................................................................................................................................... 26
3.4.4.5. Unparing the Bluetooth Device ........................................................................................................................... 26
3.4.5. Display Settings ........................................................................................................................................................... 27
3.4.6. Sound Settings ............................................................................................................................................................ 28
3.4.7. Door Bell Sound ........................................................................................................................................................... 28
3.4.8. DND ................................ ............................................................................................................................................. 29
3.4.9. Capture ........................................................................................................................................................................ 30
3.4.10. Logo ........................................................................................................................................................................... 30
3.4.11. Key Set of C317X Monitor .......................................................................................................................................... 31
3.5. Local PhoneBook .................................................................................................................................................................. 32
3.5.1. Adding a Contact ......................................................................................................................................................... 32
3.5.2. Editing a Contact.......................................................................................................................................................... 33
3.5.3. Contact Import/Export .................................................................................................................................................. 34
3.5.4. Black List ..................................................................................................................................................................... 34
3.6. Intercom Call ......................................................................................................................................................................... 36
3.6.1. IP Direct Call ................................................................................................................................................................ 36
3.6.2. SIP Call ........................................................................................................................................................................ 36
3.6.3. Account Status ............................................................................................................................................................. 37
3.6.4. SIP Account ................................................................................................................................................................. 38
3.6.5. SIP Server ................................................................................................................................................................... 39
3.6.6. Outbound Proxy Server ............................................................................................................................................... 39
3.6.7. Transport Type ............................................................................................................................................................. 40
3.6.8. Auto answer ................................................................................................................................................................. 40
3.6.9. Assistance call ............................................................................................................................................................. 41
3.6.10. Multicast ..................................................................................................................................................................... 42
3.7. Security ................................................................................................................................................................................. 43
3.7.1. Monitor Settings ........................................................................................................................................................... 43
3.8. Access control ....................................................................................................................................................................... 45
3.8.1. Face ID ........................................................................................................................................................................ 45
3.8.2. Local Relay .................................................................................................................................................................. 45
3.8.3. Remote relay ............................................................................................................................................................... 46
3.8.4. Reboot ......................................................................................................................................................................... 47
3.8.5. Reset ........................................................................................................................................................................... 47
4. Advanced Features ...................................................................................................................................................................... 48
4.1. Phone Configuration ............................................................................................................................................................. 48
4.1.1. Installing Custom APK ................................................................................................................................................. 48
4.1.2. Discovery setting ......................................................................................................................................................... 50
4.2. Intercom ................................................................................................................................................................................ 51
4.2.1. Call Forwarding ............................................................................................................................................................ 51
4.2.2. Intercom ....................................................................................................................................................................... 52
4.2.3. Subscribe ..................................................................................................................................................................... 52
4.2.4. Audio Codec ................................................................................................................................................................ 53
4.2.5. Video Codec ................................................................................................................................................................ 53
4.2.6. NAT ................................................................................................................................ .............................................. 54
4.2.7. User Agent ................................................................................................................................................................... 54
4.2.8. DTMF ........................................................................................................................................................................... 55
4.2.9. Encryption .................................................................................................................................................................... 55
4.2.10. Call Related ............................................................................................................................................................... 56
4.2.11. Remote Control .......................................................................................................................................................... 56
4.2.12. Session Time Out ...................................................................................................................................................... 57
4.3. Access Control ...................................................................................................................................................................... 57
4.3.1. Web Relay ................................................................................................................................................................... 57
4.3.2. Remote Relay by HTTP ............................................................................................................................................... 58
4.4. Security ................................................................................................................................................................................. 58
4.4.1. Arming Zone Setting .................................................................................................................................................... 58
4.4.2. Motion Detector ........................................................................................................................................................... 59
4.5. Upgrade ................................................................................................................................................................................ 60
4.5.1. Basic Upgrade ............................................................................................................................................................. 60
4.5.2. Autop ........................................................................................................................................................................... 61
4.5.2.1. PNP Autop .......................................................................................................................................................... 61
4.5.2.2. DHCP Autop ....................................................................................................................................................... 62
4.5.2.3. Manual Autop ...................................................................................................................................................... 62
4.5.2.4. Automatic Autop .................................................................................................................................................. 63
4.6. Logs ...................................................................................................................................................................................... 64
4.6.1. Call log ......................................................................................................................................................................... 64
4.6.2. System Log .................................................................................................................................................................. 64
4.6.3. PCAP ................................................................................................................................ ........................................... 65
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1. Product Overview
1.1. Product Description
C317X is an Android SIP-based with smooth touch-screenindoor
monitor. It can be connected with Akuvox door phone for
audio/video communication, unlocking and monitoring.
Residents can communicate with visitors via audio/video call, and it
supports to unlock the door remotely. It is more convenient and
safer for residents to check the visitor’s identity through its video
preview function.
C317X are often applied to scenarios such as villas, apartments
and buildings.
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Figure 1.2-1 C317X interface
Figure 1.2-2 General interface
1.2. Connector Introduction
Ethernet(POE):Ethernet (POE) connector which it can provide
both power and network connection.
RJ45 (PON): Share the network access from Ethernet (POE) port,
and for PC and other equipments connection.
12V/GND: External power supply terminal if POE is not available.
RS485A/B: RS485 terminal.
Bell/GND: Connect a simple two-wire door bell.
Relay A/B (NO/COM/NC): Relay control terminal.
IO1- IO8/GND: Connect with different alarm detectors for 8 security
zones.
Note: The general indoor monitor interface diagram is only for
reference.
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Figure2.2.1-1 Network selection
Figure 2.1-1 Network selection
Figure 2.1-2 Device mode selection
2. Daily Use
2.1. Starting
When booting C317X first time, users need to choose a suitable
way to connect to network,wireless or wire.
To choosea proper device mode according to specific application
scenarios. C317X supports 3 modes, including Cloud,Discovery
andSDMC. It only pop up Cloud Mode and Discovery Mode for
users choosing. Tap Skip if usersare adopting SDMC mode.
Discovery mode is default mode if you don’t choose any device
mode.
Discovery mode:It is a plug and play configuration mode. Akuvox
devices will configure themselves automatically when users power
on the devices and connect them to network. It is super time-saving
mode and it will greatly bring users convenience by reducing
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manual operations. This mode do not need to be done any
configurations previously by the administrator.
Cloud mode: Akuvox Cloud is an all in one management system.
Akuvox Cloud is the mobile service that allows audio, video, remote
access control between smart phones and Akuvox intercoms. All
configurations in the device will be issued automatically from cloud.
If users decide to use Akuvox cloud, please contact administrator,
who will help to configure related settings before using.
SDMC mode: SDMC is a center management software which is
suitable for managing a community in LAN. The device will get
settings from SDMC automatically.
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Figure 2.2.1-1 Call from call list
Figure 2.2.2-1 Call from all call
Figure 2.2.1-1 Call from call list
2.2. Making a Call
There are 6 ways to establish VOIP callsby C317X.
2.2.1. Calling from Call List
In the home page, choose a number from Call List to make a call.
Scroll up or down the Call List to choose the contact that users
want to call.
Note: In Cloud or SDMC mode, the Call List of C317X will be
issued from the system.
2.2.2. Calling from All Call
In the home page, it could call multiple indoor monitors if they are
set under the same multicast address. During the session, C317Xis
listened by other indoor monitors.
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Figure 2.2.3-2 Call from miss call
Figure 2.2.3-1 Call from miss call
Tap All Call icon to call other indoor monitors which are set in
the same multicast group.
2.2.3. Calling from Missed Call
In the home page, missed call indicates how many calls that users
missed (1 missed call for an example). Missed call could be treated
as a brief call log.
Tap Missed Call icon ① to view the calls that were not
answered before.
Choose the contact on the call list ② which users want to call
out.
Click account above the keypad ③ to switch accounts to make
a call.
Choose Audio ④ or Video ⑤ mode to call out.
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Figure 2.2.4-1 Call from device
Figure 2.2.5-1 Call from local phonebook
2.2.4. Calling from Device
It will display the devices connected with C317X on the contact
interface. On the device, go to More - Contact.
Click Update ① to synchronous the contact automatically.
Choose a device ② which users want to call.
Choose Audio ③ or Video④ mode to call out.
Note: Only under Discovery mode, users need to press Update key
manually.
2.2.5. Calling from LocalPhoneBook
On the device, go to More - Contact to enter the Local
PhoneBookinterface to make a call.
C317X supports fuzzy matching query①.To search the list by
entering number or alphabet.
Scroll up or down to select contact ② that users want to call.
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Figure 2.2.6-1 Call from keypad
Figure 2.3.1-1 Incoming call
Choose Audio ③ or Video ④ mode to call out.
2.2.6. Calling from Keypad
On the device, go to More - Call to get access to keypad.
Click account icon ① above the keypad to switch accounts to
make a call.
Input the SIP account /IP address to the keypad ② to call the
corresponding devices or soft phone.
Choose Audio ③ or Video ④mode to call out.
2.3. Receiving a Call
2.3.1. Receive an Incoming Call
C317X supports to preview the caller when it receives an incoming
call from door phone.
Tap Answer to pick up the incoming call.
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Figure 2.3.2-1 During session
Figure 2.4-1 Monitor
Tap Cancel to reject the incoming call. Press “+” or “-” of the
volume on the right side to adjust the ring tone volume.
2.3.2. During the session
Tap Unlock to open the corresponding door (if the call is from
outdoor unit).
Tap Capture to take a screen shot of current interface.
Tap Mute to eliminate the voice on C317X’s side.
Tap Switch to switch from video call to audio call or vice versa.
Tap Cancel to hang up the current call.
2.4. Monitor
Monitor feature enables users to view the real-time video from IP
cameras or door phones anytime. Click Monitor in the home page.
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Figure 2.4.1-1 Live view list
Figure 2.4.1-2Live view video
2.4.1. Checking the Monitor
Choose the outdoor devices from the list. The real-time video from
the door phone or IP camera will show in the screen.
PressUnlock to open the door which is connected with door
phone.
Press Captureto take a screen shotof current interface.
Press Cancel to exit the monitoring.
PressList button inthe bottom right corner to wake the outdoor
video list.
Press the Monitor list in the right side to choose the outdoor
Note: Only under Discovery mode, users need to press Update key
manually to synchronous the devices which is in the same node.
videos.
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Figure2.5 -1 Message
Figure 2.5.1-1 Text message
2.5. Message
Message① indicates how many messages are unread(An unread
message for an example). Or directly enter the message interface
to manage.
2.5.1. Text Message
Tap Message ① on the main interface to view the unread
message.
Tap the unread message ② to view the message in details.
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Figure2.5.2-1 Create message
Figure2.5.2-2 Create message
2.5.2. Creating a Message
Press New key ① to create a new message.
Enter the destination number manually②orchoose the contact
from the contact list③or select the device quickly from the
below list ④.
Choose the frequentlyused message⑤ , such as “Hello,”
“Help.” Or input the message content which users want to send
⑥.
PressSend key ⑦to send.
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Figure2.4.2-1 Delete message
2.5.3. Deleting a Message
Long press the message ① to select it.
Click Select All ② to select all message in the message lists.
Click Delete ③ to delete the messages have been selected.
Click Cancel ④ to cancel the operation.
Click Back icon ⑤ to exit the message interface.
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Figure2.6-1 Arming
Figure2.6.1-1 Arming mode
2.6. Arming
Tap Arming to enter the Arming interface. Arming feature is not
displayed by default. Users can ask administrator to enable it.
Please refer to chapter 3.4.10.
C317X supports 4 modes, including Home mode, Night mode,
Away mode and Disarmed mode.
2.6.1. Arming Mode
Go to Arming- Arming mode. Users can see all of the 8 zones
andcorresponding sensor types. Slide down to check more
informationin this interface.
Adjust Defence delay time. It means when users change the
To setup the Alarm delay. It means when thesensor triggered,
arming mode from other modes, there will be 90 seconds delay
time to get activated.
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Figure 2.6.2-1 Disarm code
there will be 90 seconds delay time to announce the
notification.
TheStatus in the corresponding zone means whether the zone
is available or not.
Press Save in the top right corner to save the modification.
2.6.2. Disarm Code
Go toArming - Disarm Codeto enter the disarm code settings
interface. Users can modify the disarm code here.
Enter the original disarm code ① first, and it is 0000 by
Enter the new disarm code②.
Enter the new disarm code again ③for confirming.
Press Save to save the modification.
default.
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Figure2.5.3-1Alarm log
Figure 2.6.3-1 Alarm log
Figure 2.6.4-1 Alarm status
2.6.3. Alarm Log
Go to Arming - Alarm Log to enter the alarm log interface. Users
can check the alarm log, including“location,”“zone,”“zone type” and
“alarm time.”
Hold an alarm log① and it will show up delete prompt.
Press Select All②to delete all alarm log or select a part of
existed messages then click Delete ③.
PressCancel ④ to cancel to deletion.
2.6.4. Status
Go to Arming - Zone Statusto enter the zone status
interface.Users can check the status of zones, including
“location,”“zone type,”“trigger mode” and “status.”
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Figure3.1-1 System setting
Figure3.2.2-1 Network status
3. Basic Features
3.1. Accessing the System Settings
3.1.1. Advanced System Setting
On the device, goto More-Settings-More (Default password is
123456) to accessadvancedsystem settings.
The latter More interface have more advanced features’ settings.
3.2. Accessing the Website Setting
3.2.1. Obtaining IP address
On the device, go toMore-System Info-Network to check the
device’s IP address.
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Figure3.2.2-2Login web
Figure3.3.1-1 System code
3.2.2. Accessing the Device Website
Type the device’s IP address on browser, and input default user
name and password: admin/admin to access the web interface.
Note: The recommended browser is Google Chrome.
3.3. Password Modification
3.3.1. System Code Modification
On the device, go to More - Settings - More - System Code.
System code is used to enter higher level More interface, and the
originalsystem code① is 123456.Administrator can edita new
system code ② to prevent someonefrom tampering with the
advanced configurations, and then confirm the new one ③ and
click submit④to save.
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Figure3.3.3-1 Web Password
Figure3.3.2-1 Setting code
3.3.2. Setting Code Modification
On the device, go to More - Settings - More - Setting Code.
Setting code is used to enter “Setting interface,” and the original
setting code①is null. Administrator can edita new setting code ②
to prevent someone from entering the setting interface, and then
confirm the new one ③ and click submit ④to save.
3.3.3. Web Password Modification
Access the website, go to Security-Basicto modify the default
website password “admin.” Enter the original password and new
password, and confirm the new password again.
Confirm Password: To enter the new password again to confirm
there is no mistake.
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Figure 3.4.1-1 Phone language
Figure 3.4.1-2 Web language
3.4. Phone Configuration
3.4.1. Language
On the device, go to More - Settings - Language to choose a
suitable phone screen display language, and it is English by default.
In the website,go to Phone - Time/Lang to select a web language,
and it is English by default.
3.4.2. Time
On the device, go to More - Settings - Time to enter the time
setting interface.
Automatic Date Time: Tick to enable NTP server.
Set Date: To set the date manually.
Set Time: To set the time manually.
Time Zone: To select which time zone user is in.
Use 24-Hour Format: To enable 24 hours format for a day.
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Figure 3.4.2-1 Time setting
Figure 3.4.2-2 NTP setting
Date Format: To select different date format.
NTP Server: To fill in the NTP server to get time automatically.
On the web portal, go to Phone - Time/Lang.
Time Zone: To select which time zone user is in.
Primary Server: To fill in NTP server to get time automatically.
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Figure3.4.3.1-1 Network info
Figure3.4.3.1-2 Web network info
3.4.3. Network
3.4.3.1. Network Status
On the device, go to More - System Info - Network.
Users could check the basic network status from this interface,
including access mode, IP address parameters and so on.
On the web portal, go to Status - Basic - Network Information to
check network information.
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Figure 3.4.3.2-1 Wire network setting
Figure 3.4.3.2-2 Wire network setting
3.4.3.2. Network Settings
On the device, go to More - Settings - More - Network.
DHCP: Tick the DHCP option to configure the network as DHCP
mode, and then C317X will obtain the IP address, and other
network parameters automatically.
Static IP: Fill in the parameters of LAN IP, subnet mask, gateway,
pri DNS server and sec DNS server manually.
On the web portal, go to Network - Basic to configure the network
settings.
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Figure 3.4.3.3-1 RTP setting
Figure3.4.3.3-1 Wireless network
3.4.3.3. WIFISetting (optional)
On the device, go to More - Settings - More - WiFi to enable the
WIFI feature, choose the suitable AP (Access point), and thenenter
the password to connect to it.
3.4.3.4. Local RTP
On the web portal, go to Network - Advanced - Local RTP.
Starting RTP Port:To determine the minimum port for RTP stream.
Max RTP Port:To determine the maximum port for RTP stream.
3.4.4. Bluetooth (optional)
Bluetooth is a proprietary, open wireless technology standard for
exchanging data over short distances from fixed and mobile
devices, and creating personal area networks with high levels of
security.
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Figure 3.4.4.2 Rename the BLE name
Figure 3.4.4.3 Paring the BLE
3.4.4.1. Turning Bluetooth On /Off
In the device, go to the More - Settings -Bluetooth, click On to
enable the bluetooth.
3.4.4.2. Changing Bluetooth Device Name
The IT83A/W uses “rk312x” as Bluetooth device name by default.
The device name will be visible to other devices when connecting
them. In the device, click top right corner ,choose “Rename this
device” to modify the device name, click RENAME to save.
3.4.4.3. Paring With Another Bluetooth Device
After enable bluetooth, the available devices will be shown in the list.
If you want to refresh the device list, click top right corner to
Refresh.
Choose which one you need to connect,
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Figure 3.4.4.4 Show received fiels
Figure 3.4.4.5 Unparing the BLE
Click PAIR in the prompt windows in both sides.
The Device will be connected successfully.
3.4.4.4. Transfer By bluetooth
After connection, users can choose bluetooth to transfer and
receive some files. And user can check the received file in the top
right corner “Show received files”.
3.4.4.5. Unparing the Bluetooth Device
Click the connected device.
Click OK in the prompt windows.
The Device will be disconnected successfully.
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Figure 3.4.5-1 Display setting
3.4.5. Display Settings
On the device, go to More - Settings - Display.
Brightness: To adjust the brightness which is 145 by default. The
range is from 0 to 255. The bigger value means the brighter screen.
Sleep: To configure the sleep delay which is 1 minute by default. If
there is no any operation in 1 minute, it will turn to sleep screen.
Screen Saver Lock Time: To configure the time to make it display
sleep screen when it is in screen savor mode.
Screen Saver: To enable screen saver mode.
Screen Lock: To enable the lock of screen, the device will be
unlocked over the sleep time.Users are required the face
recognition (Face ID) or password to wake up C317X.
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Figure 3.4.6 -1 Sound setting
Figure 3.4.7 1 Doorbell sound
Screen Clean:Press screen clean to clean the screen, and it will
keep users from misusing.
Font Size: To adjust the size of words which is displayed on the
screen.
3.4.6. Sound Settings
On the device, go to More - Settings - Sound.
Ring Volume: To set ring volume for incoming calls.
Talk Volume: To set talk volume during the call.
Tone Volume: To set tone volume.
Ring Tones: To set different ring tones for incoming call.
Notification Sound: To set notification sound when receiving
message.
3.4.7. Door Bell Sound
On the web portal, go to Phone - Audio.
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Figure 3.4.8-1 DND switch
Figure 3.4.8-2 DND setting
Upload: To choose the suitable sound file from the local folder.
Click Import to save. Please note the tip about the sound file format.
Sound File: Choose one sound file from imported sound files
before.
3.4.8. DND
The full name of DND is Do Not Disturb. It allows C317X to ignore
any incoming calls.
On the device home screen, tap the DND to able or disable
DND function.
On the web portal, go to Phone - Call feature - DND.
DND: Enable or disable this function.
Return Code When DND: To configure the return code to caller
when rejecting the call.
DND On Code:The code is used to turn on DND on server’s side, if
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Figure 3.4.9-1 Capture path
Figure 3.4.10 -1 Boot logo
configured, C317X will send a SIP message to server to turn on
DND on server side if users press DND when DND is off.
DND Off Code:The code is used to turn off DND on server’s side, if
configured, C317X will send a SIP message to server to turn off
DND on server side if users press DND when DND is on.
3.4.9. Capture
On the device, go to More - Settings - Call Feature.
C317X will automatically take a screenshot from the visitor during
the talking, or users can tap the Capture key during the live view or
calling manually and the capture will be saved in the default path.
Users can change the default path by themselves.
3.4.10. Logo
On the web portal, go to Phone - Logo.
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Figure 3.4.11-1 Icon display
Users are able to upload the logo picture, C317X will display the
logo when powering up.
Click Reset to reset the boot logo to original one.
3.4.11. Key Set of C317X Monitor
On the web portal, go to Phone - Key/Display. Users can
customize the feature icon display, to choose which feature will be
shown and where it will be displayed.
Type: To select which function shall be displayed on the home page
or more page. “DND” and “Message” are displayed on home page,
“Call,”“Contact,”“Settings” and “Status” are displayed on more
interface by default.
Value: To fill in corresponding parameters for some types. For
example, if users want to display a third party APP on the home
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Figure 3.5.1-1 Adding a contact
screen, the type shall be chosen as “Custom APK” and fill in the
value with corresponding package name and class name.
Example: To view the display example of C317X on home page
interface or more interface.
3.5. Local PhoneBook
3.5.1. Adding a Contact
On the device, go to More - Contacts - LocalPhoneBook.
Enter Contact interface, and then press + symbol ① to add
new contact.
Type in new contact name ② .Click Number 1/2/3 ③ to enter
number 1/2/3, which could be SIP number or IP number. It is
supported 3 numbers for each of the contact person.
Click CameraUrl④to enter RTSP URL of outdoor unit.
Note: The RTSP URL of Akuvox door phone is rtsp://device_
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Figure3.5.2-2 Web contact
IP/live/ch00_0.
Tap Cancel ⑥ to cancel the operation or press Confirm ⑤ to
make changes to the contact setting.
3.5.2. Editing a Contact
On the device, go to More - Contacts - Local PhoneBook to enter
contact interface, and select one existed contact.
Press Edit icon ① to modify the exited contact.
Press Delete icon ② to delete a existed contact.
On the web portal PhoneBook - Local Book, users can also do
some modification about contact.
Contact: To display all contact or black list.
Search: To search the contact by entering number or name.
Dial: To dial out the number that users have filled in.
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Figure3.5.3-1 Import/Export contact
Figure3.5.4-1 Black list
3.5.3. Contact Import/Export
Import/Export: To import or export the contacts in bulk, please
make sure the format is correct.
3.5.4. Black List
On the device, go to More - Contact - LocalPhoneBook - Black
List.
Click All Contacts ① to switch the local phone book from all
contacts to black list or vice versa.
Press + ② to add number into black list.
Click phone book icon ③ to view the existing contacts in local
phone book.
Tap contacts ④ to select the corresponding contact person
into black list.
Tap Select All ⑤ to select all contacts.
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Figure3.5.4-3Add blacklist
Tap Confirm ⑥ to add contacts into black list.
Tap Cancel ⑦ to cancel the operation.
On the web portal, PhoneBook - Local Book - Contact - Blacklist.
User can also do some configurations.
Contact: To display black list or all contact.
Search: To search the contact by entering number or name.
Dial: To dial out the number that users have filled in.
BlackList Setting: To add new contact to black list.
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Figure3.6.1-2Direct IP call
Figure3.6.2-1 SIP call
Figure3.6.1-1 IP call switch
3.6. Intercom Call
3.6.1. IP Direct Call
Without sip server, users can also use IP address to call each other,
but this way is only suitable in the LAN.
On the web portal, go to Phone - Call Feature - Others - Direct IP
to enable the direct IP function.
Enter the IP address of the caller, and then press Audio Call or
Video Call to make a call.
3.6.2. SIP Call
Sip call uses sip number to call each other which should be
supported by sip server. Users need to register an account and fill
some sip feature parameters before using it.
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Figure3.6.3-1 Account status
Figure3.6.3-2Account info
3.6.3. Account Status
On the device, go to More - System Info - Account.
Users could check the basic SIP account status here, registered
means it is ready for using.
On the web portal, go to Status - Account information to check the
basic information of SIP account.
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Figure3.6.4-1 SIP account
Figure3.6.4-2Web SIP account
3.6.4. SIP Account
On the device, go to More - Settings - More - Account.
Active: To activate SIP account.
Label: To enter the label name of this account, which will show on
the account status interface.
Display Name: To enter the display name of this account, which
will show on other devices when making calls.
Register Name: To enter the number registered onto SIP server.
User Name: To enter the extension number registered onto SIP
server.
Password: To enter the password of the corresponding users.
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Figure 3.6.5-1 SIP server
Figure 3.6.5-2 SIP server
Figure 3.6.6-1 Outbound server
3.6.5. SIP Server
Enter the SIP account address which points to the sip server.
Server IP: To enter SIP server’s IP address or URL.
Port: The specified port number for the sip server.
Registration Period: The registration will expire after registration
period, and C317X will re-register automatically within registration
period.
On the web portal, go to Account - Basic to check the information
of SIP account in details.
3.6.6. Outbound Proxy Server
On the web portal, go to Account - Basic to setup outbound proxy
server.
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Figure3.6.7-1 Transport type
Figure3.6.8-1 Auto answer switch
Outbound Proxy Server: To configure the proxy server to receive
all initiating request messages and route them to the designated
SIP server.
3.6.7. Transport Type
On the web portal, go to Account - Basic to setup transport type.
UDP: UDP is an unreliable but very efficient transport layer
protocol.
TCP: Reliable but less-efficient transport layer protocol.
TLS: Secured and reliable transport layer protocol.
DNS-SRV: DNS record for specifying the location of services
3.6.8. Auto answer
On the web portal, go to Account - Advanced to enable /disable
auto answer feature. It will auto answer all incoming calls if it is
enabled.
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Figure3.6.8-2 Whitelist setting
Figure3.6.8-3 Whitelist setting display
Figure3.6.9-1 SOS call
Note: Auto answer is only available with SIP accounts.
On the web portal, go to Phone - Call Feature to setup auto
answer whitelist. It will auto answer the incoming calls when the
caller is in white list.
Device Location: To enter the device name /location.
SIP/IP: To enter the SIP /IP number of the corresponding devices.
Auto Answer WhiteList: To display the SIP /IP number stored in
C317X’s white list.
Note: White list takes effect both SIP account and IP address.
3.6.9. Assistance call
Assistance call is used to call out the emergency numbers in loop
times when users need help. Users could choose to display SOS
on the home /more page, please refer to chapter 3.4.10 about the
feature display setting.
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Figure3.6.10-1 Multicast group
Figure3.6.10-2 Multicast address setting
Call Number:To setup 3 SOS numbers. Once users press SOS key
on the home page (SOS display key shall be set on the web
manually), C317X will call out the number in order.
Call Timeout: Setup the timeout for each number. Once users call
out, if the other side will not answer within the timeout, C317X will
continue to call the next number.
Loop Times: To setup the call loop times.
3.6.10. Multicast
Multicast function could only be applied among indoor monitors.
After configuration on the web portal, users could tap All Call on the
home page of the device to make a call.
On the web portal, go to Phone - Multicast.
Multicast Setting: To set the C317X in one of the groups or disable
this function.
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Figure3.6.10-3 Multicast group
Figure3.7.1-1 Live view
Multicast List: To fill in the parameters of multicast group. C317X
will establish multicast calls to other indoor monitors which are set
in multicast group.
Listen List: To fill in the parameters of listen group. C317X will
receive multicast calls if some indoor monitors call the listen group.
Label: To show the label name on the calling interface if users
establish all call.
3.7. Security
3.7.1. Monitor Settings
Monitor will help users to check real-time video of the surrounding
environment of house.In the device, go to More - Settings - More Monitor.
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Figure3.7.1-2 Live view in web
AKUVOX
Figure 3.9.2-1 Face ID
Number: To enter the IP address/SIP number of the corresponding
camera. Enter the RTSP or ONVIF URL of the door phone or IP
camera.
Doorphone ID/Device Name: To enter the ID number of
doorphone, which could be set by users.
RTSP Address/Destination URL: To set the RTSP URL for the
door phone. The RTSP format of Akuvox door phone is
rtsp://device IP/live/ch00_0.
User Name: To enter the user name if required.
Password: To enter the password if required.
On the web portal Phone - Monitor, users can also setup the
monitor information.
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Figure3.8.2-1 Local relay setting
3.8. Access control
3.8.1. Face ID
On the device, go to More - Settings - More - Face ID to setup
face ID to access to C317X, which provides setting security.
To implement face ID feature on C317X, the Screen Lock on
display setting interface should be enabled first.
The whole process is actually self-explanatory, follow the
indication to record users’ face ID to C317X.
When screen lock is enabled, users could choose face ID or
password (System code) to enter C317X.
3.8.2. Local Relay
C317X has NO/NC/COM three terminals which supports to connect
locks by itself.
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Figure3.8.2-2 Relay display
Figure3.8.3-1 Remote relay setting
Figure3.8.4-1 Reboot
Go to Phone-Relayto setup the DTMF code of local relay in
website.Users can press the Unlock key during the call.
Relay Delay: To set the delay time for local relay.
Status: To enable or disable the softkey in talking page.
Display Name: To modify the display name of unlock icons in
talking page.
Relay: To set the relay type, including local relay 1/2, remote relay
HTTP and remote relay DTMF.
3.8.3. Remote relay
C317X can use the unlock key during the call to open the door in
doorphone’s site. Users need to setup the same DTMF code in the
door phone and indoor monitor.
Remote Relay: To set DTMF code for remote relay, which is “#” by
default.
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Figure3.8.4-2 Web reboot
Figure3.8.5-1 Reset
3.8.4. Reboot
On the device, go to More - Settings - Reboot.
Click the Reboot icon to reboot the device.
One the web portal Upgrade - Basic - Reboot, users can also
reboot the device.
3.8.5. Reset
On the device, go to More - Settings - More.
Reset To Factory Setting: Reset all data to factory settings.
Reset Config To Factory Setting:Reset all configurations (in the
directory /data/data/config) which only be used by C317X to factory
settings. But like 3rd party application which users installed,
contacts which users added, such kind of data will not be reset.
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Figure3.8.5-2 Web reboot
Figure 4.1.1-1 Install APK
On the web portal Upgrade - Basic, users can also store the
device.
4. Advanced Features
4.1. Phone Configuration
4.1.1. Installing Custom APK
Users could choose to display Custom APK (The 3rd party Android
app) on the home/more page, which provides users easier access
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to their own application. On the web portal, go to Upgrade -
Key/Display.
Package Name: To fill in the package name of APK (For example:
com.akuvox.mobile.smartplus).
APP Class Name: To fill in the class name of APK (For example:
com.akuvox.mobile.module.main.view.SplashActivity).
Start Up Enable: To choose whether APK should start up
automatically when power up.
Turn Back Apk Enable: To choose whether turn back APK without
operating for some interval.
Intervals Without Operating: To choose how much time to turn
back APK without operating.
Show App Icon: To choose whether to show APP icon on the
home interface or not.
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Figure 4.1.2-1 Discovery setting
Figure 4.1.2-2 Discovery setting in web
4.1.2. Discovery setting
If Discovery mode is adopted, users don’t need to configure the
devices by themselves. C317X will scan automatically all types of
the devices on the same discovery node.
On the device, go to More - Settings - More to configure the
discovery mode and location name. Discovery Node/Device
Address: To indicate the locations of the device (For example,
device address 1.1.1.1.1 means that this device is located in
Community 1, Building 1, Unit 1, Floor 1, Room 1).
Discovery Extension/Device Extension: To display the extension
number of the device.
Location/Device Location: To enter the name/location to
distinguish devices from each other.
On the web portal Network - Advanced, users can also make
changes to the device connecting node.
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Figure 4.2.1-2 Web Forward
4.2. Intercom
4.2.1. Call Forwarding
On the device, go to More - Settings - Call Feature.
Account: To choose which account shall implement call forwarding
feature.
Always forward: All the incoming calls will be forwarded
unconditionally to a specified number.
Busy Forward: The incoming calls will be forwarded to a specified
number when C317X is busy.
No answer Forward: The incoming calls will be forwarded to a
specified number when the ring tone is time out without answering.
Always/Busy/No answer Forward:Tick which forward users want
to setup.
Forwarding Number: Enter the target numbers which users want
to forward.
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Figure 4.2.2-1 Intercom
Figure 4.2.3-1 Subscribe
On/off Code: The code used to turn on/off forward feature on
server’s side, if configured, C317X will send a sip message to
server to turn on/off forward feature on server side if users press
forward when forward feature is off/on.
On the web portal, go to Phone - Call Feature，users can also
setup it.
4.2.2. Intercom
Intercom: To allow users establishing a call directly with the callee.
Active: To enable or disable Intercom function.
Intercom Mute: To eliminate the voice of the callee if enabled.
Intercom Preview: To enable preview function.
4.2.3. Subscribe
On the web portal, go to Account - Advanced - Subscribe.
Subscribe:To display and configure MWI, subscription settings.
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Figure 4.2.4-1 Audio codes
Figure 4.2.5-1 Video codec
MWI Subscribe: To enable or disable message waiting indicator
function.
MWI Subscribe Period: To setup the time of MWI function.
Voice Mail Number: To fill in the voice mail number.
4.2.4. Audio Codec
On the web portal, go to Account - Advanced.
Audio Codecs: To configure the disabled codecs and enabled
codecs by pressing the corresponding buttons. Codec means
coder-decoder which is used to transfer analog signal to digital
signal or vice versa.
4.2.5. Video Codec
On the web portal, go to Account - Advanced.
Video Codec: To configure the disabled codecs and enabled
codecs by pressing the corresponding buttons.
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Figure 4.2.6-1 NAT
Figure 4.2.7-1 User agent
Codec Resolution: To adjust the resolutions for different video
codecs.
Codec Bitrate: To adjust the bitrate for different video codecs.
Codec Payload: To adjust the codec payload for video codec.
4.2.6. NAT
On the web portal, go to Account - Advanced.
UDP Keep Alive Message:To send UDP keep alive message
periodically to router to keep NAT port alive if enabled.
UDP Alive Msg Interval:To Keepalive message interval.
RPort (Remote Port):To add remote port in to outgoing SIP
message for designated account if enabled.
4.2.7. User Agent
On the web portal, go to Account - Advanced.
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Figure 4.2.8-1 DTMF
Figure 4.2.9-1 Encryption
User Agent: To customize user agent field in the SIP message. If
user agent is set to specific value, users could see the information
from SIP message. If user agent is not set by default, users could
see the company name, model number and firmware version from
SIP message.
4.2.8. DTMF
On the web portal, go to Account - Advanced.
DTMF: To configure RTP audio video profile for DTMF and its
payload type.
Type: Support Inband, Info, RFC2833 or their combination.
How To Notify DTMF: Only available when DTMF Type is Info.
DTMF Payload: To configure payload type for DTMF.
4.2.9. Encryption
On the web portal, go to Account - Advanced.
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Figure 4.2.10-1 Call related
Figure 4.2.11-1 Remote control
Voice Encryption(SRTP): If enabled, all audio signal (It’s RTP
streams indeed) will be encrypted for more security.
4.2.10. Call Related
Max/Min Local Sip Port:To configure maximum /minimum local
SIP port for designated account.
PTime:Interval time between two consecutive RTP packets.
Prevent SIP Hacking:Enable to prevent SIP from hacking in the
Internet.
4.2.11. Remote Control
On the web portal, go to Phone - Call feature.
Remote Controlcould allow specific host to interact with C317X by
sending HTTP or HTTPS requests. The specific action could be
answering an incoming call, hangup an ongoing call and so on.
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Figure 4.2.12-1 Session time out
Figure 4.3.1-1 Web relay
Allowed Access IP List: To configure the IP address of allowed
host.
4.2.12. Session Time Out
Session Time Out: To set the time out value, the ongoing call will
be disconnected automatically if session time out.
4.3. Access Control
4.3.1. Web Relay
On the web portal, go to Phone - Relay - Webrelay.
IP Address: To fill in the IP address of web relay.
UserName: To fill in the user name of the web relay.
Password: To fill in the password of the web relay.
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Figure3.9-1 Remote relay by HTTP
Figure 4.4.1-1 Zone setting
4.3.2. Remote Relay by HTTP
On the web portal, go to Phone - Relay.
Remote Relay By HTTP: To configure the parameters to trigger a
certain remote relay of door phone by sending http message, which
also requires the configurations on door phone.
4.4. Security
4.4.1. Arming Zone Setting
On the device, go to More - Settings - More - Arming.
Arming function is very useful for home safety. C317X supports 8
zones to connect different alarm detection devices for different
zones. C317X does not provide the power for detection devices,
connecting the GND and IOX terminal (For example,enable the
zone 1, users need to connect IO1 and GND).
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Figure 4.4.2-1 Motion detection
Location: To select which location the detection device is in,
including Bedroom, Guest room, Hall, Window, Balcony, Kitchen,
Study and Bathroom.
Type: To select which type of detection device is, including
Infrared, Drmagnet, Smoke, Gas and Urgency..
Trigger Mode: To setup triggering mode for the sensor, including
NO (normal open) and NC (normal closed).
Alarm Status: To setup status of alarm sensor, including enable,
disable and 24H.
Note: Disable status of detector means it cannot be triggered,
24H status means it cannot be disabled. Enable status means it
depends on arming mode.
4.4.2. Motion Detector
Users could choose to display Motion Detector on the
home/more page, please refer to chapter 3.4.10. C317X could
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Figure 4.5.1-1 Basic upgrade
receive the captured motion pictures from the door phone, which
requires the configurations on door phone.
4.5. Upgrade
4.5.1. Basic Upgrade
On the web portal, go to Upgrade - Basic.
Firmware Version: To display the firmware version at present.
Hardware Version: To display the hardware version at present.
Upgrade: To select the upgrading file from PC manually.
Submit: To submit the upgrading file to C317X.
Cancel: To cancel submitting the upgrading file.
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Figure 4.5.2.1-1 PNP Option
4.5.2. Autop
Autop (Auto-Provisioning), this feature is used to configure or
upgrade C317X in batch via the support of third party servers.
To use DHCP/PNP/TFTP/FTP/HTTP/HTTPS servers to get URL,
and then download firmware and/or its corresponding configuration
files from servers. These configuration files and firmware will be
used to update firmware and the corresponding parameters on the
phone.
4.5.2.1. PNP Autop
PNP (Plug and Play):To enable or disable Plug and Play feature,
which will send SIP subscription message to PNP server
automatically to get auto provisioning server’s address if enabled.
By default, this SIP message is sent to multicast address
224.0.1.75(PNP server address by standard).
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Figure 4.5.2.2-1 DHCP option
Figure 4.5.2.3-1 Manual autop
4.5.2.2. DHCP Autop
DHCP Option:To use designated DHCP option to get auto
provisioning server’s address via DHCP.
4.5.2.3. Manual Autop
Manual Autop:To display and configure manual update server’s
settings.
URL: To fill in the Auto provisioning server address.
User Name:To fill in the user name if server needs an username to
access, otherwise left blank.
Password: To fill in the password if server needs a password to
access, otherwise left blank.
Common AES Key:To decipher common auto provisioning
configuration file for C317X.
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Figure 4.5.2.4-1 Automatic autop
Figure 4.6.1-1 Call log
AES Key (MAC): Used for IP phone to decipher MAC-oriented auto
provisioning configuration file(For example, file name could be
0C1105888888.cfg if C317X’s MAC address is 0C1105888888).
Notes:AES is one of many encryption, it should be configured only
when configure file is ciphered with AES, otherwise left blank.
4.5.2.4. Automatic Autop
Automatic Autop:To display and configure auto provisioning mode
settings. It is actually self-explanatory.For example, mode “Power
on” means C317X will go to do provisioning every time it powers on.
Note: Please check more details in autop feature guide .
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Figure 4.6.2-1 System log
4.6. Logs
4.6.1. Call log
On the web portal, go to PhoneBook - Call Log. Users are able to
view all /dialed /received /missed /forwarded calls.
Call History: To select which kind of calls users want to view,
including dialed, received, missed and forwarded.
Export: To export the call log.
4.6.2. System Log
On the web portal, go to Upgrade - Advanced. System log
provides a professional method for administrator to debug .
System Log: To display system log level and export system log file.
Log level:To adjust the system log level, which ranges from 0 to 7
and it is 3 by default.The higher level means the more specific
system log is saved to a temporary file.
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Figure 4.6.3-1 PCAP
Export Log:To export temporary system log file to local PC.
Remote System Log: To enable/disable remote system Log.
Remote System Server: To input the syslog server address.
4.6.3. PCAP
On the web portal, go to Upgrade - Advanced - PCAP. PCAP is a
network packet capture tool in C317X itself, which provides an
efficient method to troubleshoot network problems.
PCAP Start: To start PCAP if users click Start button.
PCAP Stop: To stop PCAP if users click Stop button.
Export: To export the PCAP after capturing of packets.
PCAP Auto Refresh: To enable or disable PCAP auto refresh.
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ACS:Auto Configuration Server
Auto:Automatically
AEC:Configurable Acoustic and Line Echo Cancelers
ACD:Automatic Call Distribution
Autop:Automatical Provisioning
AES:Advanced Encryption Standard
BLF:Busy Lamp Field
COM:Common
CPE:Customer Premise Equipment
CWMP:CPE WAN Management Protocol
DTMF:Dual Tone Multi-Frequency
DHCP:Dynamic Host Configuration Protocol
DNS:Domain Name System
DND:Do Not Disturb
DNS-SRV:Service record in the Domain Name System
FTP: File Transfer Protocol
GND: Ground
HTTP: Hypertext Transfer Protocol
HTTPS: Hypertext Transfer Protocol Secure
IP: Internet Protocol
ID: Identification
IR: Infrared
LCD: Liquid Crystal Display
LED: Light Emitting Diode
MAX: Maximum
POE: Power Over Ethernet
PCMA: Pulse Code Modulation A-Law
PCMU: Pulse Code Modulation µ-Law
Abbreviations
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SIP: Session Initiation Protocol
SNMP: Simple Network Management Protocol
STUN: Session Traversal Utilities for NAT
SNMP: Simple Mail Transfer Protocol
SDMC: SIP Devices Management Center
TR069: Technical Report069
TCP: Transmission Control Protocol
TLS: Transport Layer Security
TFTP: Trivial File Transfer Protocol
UDP: User Datagram Protocol
URL: Uniform Resource Locator
VLAN: Virtual Local Area Network
WG: Wiegand
PCAP: Packet Capture
PNP: Plug and Play
RFID: Radio Frequency Identification
RTP: Real-time Transport Protocol
RTSP: Real Time Streaming Protocol
MPEG: Moving Picture Experts Group
MWI: Message Waiting Indicator
NO: Normal Opened
NC: Normal Connected
NTP: Network Time Protocol
NAT: Network Address Translation
NVR: Network Video Recorder
ONVIF: Open Network Video Interface Forum
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Contact us
For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by
Sales email: sales@akuvox.com
Technical support email: techsupport@akuvox.com
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products.
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