AJA 4K-T User guide

Dante AV 4K Series

4K/UHD SDI/HDMI to Dante AV Ultra Transmitter

and

Dante AV Ultra to 4K/UHD SDI/HDMI Receiver

Installation and Operation Guide

Version 1.0r3
Published August 25, 2023

Notices

Trademarks

Copyright

AJA® and Because it matters.® are registered trademarks of AJA Video Systems, Inc.
for use with most AJA products. AJA™ is a trademark of AJA Video Systems, Inc. for
use with recorder, router, software and camera products. Because it matters.™ is a
trademark of AJA Video Systems, Inc. for use with camera products.

Corvid Ultra®, lo®, Ki Pro®, KONA®, KUMO®, ROI® and T-Tap® are registered trademarks of
AJA Video Systems, Inc.

AJA Control Room™, Science of the Beautiful™, TruScale™, V2Analog™ and
V2Digital™ are trademarks of AJA Video Systems, Inc.

All other trademarks are the property of their respective owners.

Copyright © 2023 AJA Video Systems, Inc. All rights reserved. All information in
this manual is subject to change without notice. No part of the document may be
reproduced or transmitted in any form, or by any means, electronic or mechanical,
including photocopying or recording, without the express written permission of AJA
Video Systems, Inc.

Contacting AJA Technical Support or Sales

Please have all pertinent information at hand prior to contacting AJA support or sales.
Support Telephone: [phone]
Support Website: https://www.aja.com/support/contact
Support Email: [e-mail]
Sales Email: [e-mail]
Shipping Address: AJA Video Systems

180 Litton Drive
Grass Valley, CA 95945, USA

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 2 www.aja.com

Contents

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Contacting AJA Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Chapter 1 – Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Dante AV Ultra. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Dante Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

High Quality and Precision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Convenient Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

JPEG 2000 Video Codec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Video Transport & Expected Bandwidth . . . . . . . . . . . . . . . . . . . . . . . 6

I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Dante AV 4K-T Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Dante AV 4K-R Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Dante AV 4K-T and Dante AV 4K-R Front Panel LEDs . . . . . . . . . . . . . . . . 9

Dante AV 4K-T Rear Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Dante AV 4K-R Rear Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2 – Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Prior to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Physical Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Base and Surface Mount Installation. . . . . . . . . . . . . . . . . . . . . . . . . 12

Rack Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Optional Equipment to Prepare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Other AJA Products to Use with Dante AV 4K-T and 4K-R. . . . . . . . . . . . 14

Other Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Required Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Dante Controller Software (MacOS or Windows) . . . . . . . . . . . . . . . . . 15

Installing Dante Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Uninstalling Dante Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 3 – Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power up a Dante AV 4K-T or Dante AV 4K-R . . . . . . . . . . . . . . . . . . . . 18

Important Guidelines for Using the Ethernet Ports . . . . . . . . . . . . . . . 18

Discovery and Auto-Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Automatic Network Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Automatic Discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Launching Dante Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using Dante Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Introduction to the Dante Controller Application . . . . . . . . . . . . . . . . 20

Network View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Renaming Dante AV 4K-T & 4K-R Devices . . . . . . . . . . . . . . . . . . . . . . 31

Already Familiar with Dante Controller for Audio?. . . . . . . . . . . . . . . . . . 34

Video Channels are Routed like Audio Channels . . . . . . . . . . . . . . . . . 34

Flows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Video Channels are Unicast by Default . . . . . . . . . . . . . . . . . . . . . . . 35

Introduction to Video Multicasting . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Routing for Video Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Unicasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Multicasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Audio Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Infrared: IR-Over-IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Advantages of IR-Over-IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Implementing IR-Over-IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Serial Control over IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Advantages of Serial Control Over IP . . . . . . . . . . . . . . . . . . . . . . . . 42

Implementing Serial Control Over IP . . . . . . . . . . . . . . . . . . . . . . . . 42

USB over IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Advantages of USB Over IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Implementing USB Over IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

User Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

What can I do with Presets? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

When are Presets Helpful? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Device Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Saving Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Applying Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Dante Updater Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Internet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Dante Network Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Launch Dante Updater on Windows. . . . . . . . . . . . . . . . . . . . . . . . . 50

Launch Dante Updater On MacOS . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Launch Dante Updater from the Main Toolbar . . . . . . . . . . . . . . . . . . 51

Update Dante AV 4K-T & 4K-R Devices. . . . . . . . . . . . . . . . . . . . . . . . 51

Dante Updater User Interface Main Tabs

. . . . . . . . . . . . . . . . . . . . 55

Chapter 4 – Interoperability . . . . . . . . . . . . . . . . . . . . . . . . 58

Dante Applications for PC or Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dante Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dante Via . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Dante Virtual Soundcard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Third Party Software Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Chapter 5 – Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . .59

Troubleshoot Using the Dante AV 4K-T and 4K-R LEDs . . . . . . . . . . . . . . . 59

Troubleshoot Using the Dante Controller Application . . . . . . . . . . . . . . . 59

Automatic Notication of Device Errors. . . . . . . . . . . . . . . . . . . . . . . 59

On-Screen Warning and Error Indicators . . . . . . . . . . . . . . . . . . . . . . 59

Computer Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Network Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Troubleshooting Dante IP Address Conguration . . . . . . . . . . . . . . . . 61

Troubleshooting Switch Conguration and Cabling. . . . . . . . . . . . . . . 63

Appendix A – Specications . . . . . . . . . . . . . . . . . . . . . . . . 65

Dante AV 4K Tech Specs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Appendix B – Safety and Compliance . . . . . . . . . . . . . . . . . . 69

Warranty and Liability Information . . . . . . . . . . . . . . . . . . . .76

Limited Warranty on Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Governing Law and Language; Your Rights . . . . . . . . . . . . . . . . . . . . . . 76

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 4 www.aja.com

Chapter 1 – Introduction

Overview

The AJA Dante AV 4K-T and 4K-R devices encode and decode video and audio
streams to and from the Dante AV Ultra IP video protocol, JPEG 2000 video codec,
simplifying AV signal delivery while providing an efficient way to transmit audio
and video signals in sync between a wide range of devices.

Building on years of robust IP audio networks, AJA Dante AV encoders and
decoders enable an easy path to upgrade your existing Dante audio network to
deliver high-quality visually lossless video up to 4K/UltraHD for delivery across
1 GigE networks. AJA also offers the OG-DANTE-12GAM, an OpenGear 12G-SDI/
Dante 64-Channel audio embedder/disembedder card. Now you have a powerful
way to create a video and audio Dante network with high quality, precision sync
with the new Dante AV 4K-T and 4K-R Dante AV Ultra devices.

Dante AV Ultra

Dante Audio

Features

High Quality and Precision

AJA's Dante AV 4K-T and Dante AV 4K-R devices support the Dante AV Ultra
standard. Dante AV Ultra delivers up to 4Kp60 at sub frame latency for the most
demanding applications while still running on 1Gbps networks.

Dante audio allows uncompressed, multi-channel, low latency 24-bit, 48 kHz
PCM24 digital audio to be distributed across a switched Ethernet network using
standard TCP/IP protocols while meeting the stringent quality requirements of
professional audio. The AJA Dante AV 4K-T and Dante AV 4K-R devices provide an
attractive option for integration of video and audio devices into the Dante world.

• Dante AV Ultra video using a network efficient JPEG 2000 codec.

• Dante support – allows 12G-SDI and 4K HDMI video and 8 channel embedded
audio support to and from the Dante ecosystem.

• Fully time-aligned and separately routable audio and video streams.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 5 www.aja.com

Convenient Control

• Unified control of audio and video using Dante Controller.

• Fully validated implementation of DHCP 2.2 over IP.

• Easy control of remote devices via USB HID, serial, and IR over IP.

• Dante Controller is used to route the audio and video paths. It is also used for
all Dante AV network status and configuration.

• Unique and especially useful KVM capability.

Compatibility

• Dante AV works with cost-effective 1Gbps networks.

• Direct Show driver for broad application compatibility.

• Instant compatibility with over 3,000 existing Dante-enabled audio products.

• Compatible with a range of additional optional Dante Software from Audinate
including Dante Via* and Dante Virtual Soundcard*.

• Significant Interoperability with other 3rd party video software.

NOTE: *See https://www.audinate.com/products

JPEG 2000 Video Codec

AJA's Dante AV 4K-T and Dante AV 4K-R devices implement JPEG 2000*. JPEG 2000
was selected as the video coding standard for digital cinema in 2004. It supports:

• Lossy and lossless coding

• Up to 16384 components

• Bit depth up to 38 bits/sample

• Terapixel images

• Resolution and quality scalability

• Progressive decoding and sub-frame latency

• Region-of-interest accessibility

NOTE: *See https://jpeg.org/jpeg2000/

Video Transport & Expected Bandwidth

Dante video is optimized to run on Gigabit Ethernet and has a bandwidth cap of
700 Mbps. Video bandwidth is impacted by the following parameters:

• Resolution

• Frame rate

• Chroma sampling

• Color bit depth

• Compression codec used

• Content shown

Dante video flows must be Multicast if video is sent to more than one destination.

NOTE: See "Multicasting" on page 36.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 6 www.aja.com

I/O Connections

USB

IR

IR

Dante AV 4K-T Connectors

Figure 1. Rear View of Dante AV 4K-T (Transmitter) Connectors

12V Power

Ethernet 1 POE+ Ethernet 2

RS-422/VISCA

USB 1 USB 2

Host

Out

In

SDI In SDI Reference Out

Power

• 12VDC, DIN-4 connector

Ethernet 1

• POE (+) on Primary Ethernet port

• 1 x Neutrik etherCon RJ45 Connector (Rugged)

• 1 Gbps (Dante AV & POE+)

Ethernet 2

• 1 x Neutrik etherCon RJ45 Connector (Rugged)

• (For future use)

SDI In

• 1x 12G-SDI input

• YCbCr 4:2:2 10-bit

• 8 channel embedded audio support from SDI input

Reference Out

• BNC Ref output connector (For future use)

HDMI In

Audio Out L/R

HDMI In

• 1x HDMI 2.0 input: RGB, YCbCr, 4:4:4, 4:2:2, 8-bit, 10-bit, & 12 bit

• 8 channel embedded audio support

NOTE: For specific details and limitations, see AJA Dante AV-4K and 4K-R Video Formats

found at https://www.aja.com/products/dante-av-ultra#support.

Serial

• 1 x DB-9 RS-422/ VISCA Serial Port

USB

• 2 x USB 2.0 Type A Connector

• 1 x USB-Mini Host connector

IR over IP

• 3.5mm IR Out and IR In jacks for IR over IP

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 7 www.aja.com

Audio Out

• Analog RCA Audio Monitor Outputs

Dante AV 4K-R Connectors

Figure 2. Rear View of Dante AV 4K-R (Receiver) Connectors

12V Power

Ethernet 1 POE+ Ethernet 2

RS-422/VISCA

USB 1 USB 2

USB

Host

Out

IR

IR
In

SDI Out SDI Reference In

HDMI Out

Audio Out L/R

Power

• 12VDC - DIN-4 connector

Ethernet 1

• POE (+) on Primary Ethernet port

• 1 x Neutrik etherCon RJ45 Connector (Rugged)

• 1 Gbps (Dante AV & POE+)

Ethernet 2

• (For future use)

SDI Out

• 1x 12G-SDI Output

• YCbCr 4:2:2 10-bit

• 8 channel embedded audio support

Reference In

• BNC Ref input (For future use)

HDMI Out

• 1x HDMI 2.0 output

• RGB, YCbCr, 4:4:4, 4:2:2, 8-bit, 10-bit, & 12 bit

• 8 channel embedded audio support

NOTE: For specific details and limitations, please see AJA Dante AV-4K and 4K-R Video

Formats found at https://www.aja.com/products/dante-av-ultra#support.

Serial

• 1 x DB-9 RS-422/ VISCA Serial Port

USB

• 2 x USB 2.0 Type A Connector

• 1 x USB-Mini Host connector

IR over IP

• 3.5mm IR In and IR Out jacks for IR over IP

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Audio Out

• Analog RCA Audio Monitor Outputs

LED Indicators

Dante AV 4K-T and Dante AV 4K-R Front Panel LEDs

Figure 3. Dante AV 4K-T and Dante AV 4K-R Front Panel LEDs

Power

• Single-color Green LED

• Green indicates power is supplied to the board

Codec

• Single-color Green LED

• Green indicates the codec is active

System: Dante System Status

• Tri-colour LED

• Solid green – All OK, sync achieved

• Amber – Booting up, awaiting sync

• Red – System failed to boot correctly

• Off – No power

Status: Dante Software Status

• Tri-colour LED

• Solid green – Software running

• Blinking green – Identify function activated

• Solid or blinking red – Software fault or exception

• Off – No power

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Sync: Clock Synchronization Status

Ethernet 1 POE+

Ethernet 1

Ethernet 2

Ethernet 2

• Tri-colour LED

• Solid green – Dante network clock follower, sync achieved

• Blinking green – Dante network clock leader

• Amber – Syncing in progress

• Red – Error achieving sync

• Off - No power

HDCP: Status of HDCP on the HDMI Input or Output

• Tri-colour LED

• Solid green - non-HDCP unprotected video sync or source detected

• Blinking green – HDCP protected content detected

• Solid red – Invalid non-HDCP video sync or source

• Blinking red – Failed HDCP negotiation

• Blinking Amber – HDCP negotiation in progress

• Off - No power

Dante AV 4K-T Rear Panel LEDs

Figure 4. Dante AV 4K-T Rear Panel LEDs

Power Status LED

Lock Status LED

Power Status LED

SDI Lock

Status LED

Lock Status LED

HDMI Lock

Status LED

SDI Lock Status

• Green means the receivers are locked (though not necessarily a supported
video format)

• Off means not locked/present

HDMI Lock Status

• Green means the receivers are locked (though not necessarily a supported
video format)

• Off means not locked/present

Ethernet 1 Link Status LED

• Follows the standard ethernet lighting convention for Link LED*

Ethernet 1 Activity Status

• Follows the standard ethernet lighting convention for Status LED*

Ethernet 2 Link Status LED

• Follows the standard ethernet lighting convention for Link LED*

Ethernet 2 Activity Status

• Follows the standard ethernet lighting convention for Status LED*

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NOTE: *Blinking ethernet light means that the port is transmitting information

Ethernet 1 POE+

Ethernet 1

Ethernet 2

Ethernet 2

Solid light means a connection between the devices
No light means that there is no current connection
Amber color is Gigabit connection, Green color is 100-Mbps connection

Dante AV 4K-R Rear Panel LEDs

Figure 5. Dante AV 4K-R Rear Panel LEDs

Power Status LED

Lock Status LED

Power Status LED

Lock Status LED

Ethernet 1 Link Status LED

• Follows the standard ethernet lighting convention for Link LED*

Ethernet 1 Activity Status

• Follows the standard ethernet lighting convention for Status LED*

Ethernet 2 Link Status LED

• Follows the standard ethernet lighting convention for Link LED*

Ethernet 2 Activity Status

• Follows the standard ethernet lighting convention for Status LED*

NOTE: *Blinking ethernet light means that the port is transmitting information

Solid light means a connection between the devices
No light means that there is no current connection
Amber color is Gigabit connection, Green color is 100-Mbps connection.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 11 www.aja.com

Chapter 2 – Installation

Prior to Use

Unpacking

Unpack the Dante AV 4K-T or Dante AV 4K-R product you received and make sure
that all of the items listed below in the Parts List are included. If any items are
missing or damaged, contact your sales representative or AJA directly.

Parts List

Quantity Description

1 Dante AV 4K-R or Dante AV 4K-T unit in ESD bag

1 120/240 AC to 12v DC 4-pin XLR Power Adapter

1 IR emitter on 3.5 mm cable

1 IR receiver on 3.5 mm cable

1 AJA Shipping Support Card

Physical Setup

Base and Surface Mount Installation

• The units may be attached using screws, Velcro or zip-ties.

• Make sure to mount the units in a way that maintains sufficient ventilation

Figure 6. DO NOT STACK Dante AV 4K-T and/or Dante AV 4K-R units

WARN ING : Do not stack multiple units directly on top of each other. This could cause

around them.

overheating

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 12 www.aja.com

Rack Mount Installation

• For either single-unit or double-unit rack installations, AJA's IOX-RM 1RU rack
shelf is an available custom solution for the Dante AV 4K-T and 4K-R devices.

• The units are attached to the shelf using four (4) #4-40 flat head screws each
on the left and/or right side of the shelf using the countersunk holes provided.

Figure 7. Single-unit mounting example using the IOX-RM 1RU rack shelf

Figure 8. Dual-mounting example using the IOX-RM 1RU rack shelf

WARN ING : Minimal torque is needed to secure the unit to the shelf. Over tightening

the screws will damage the unit.

System Setup

Cabling

Figure 9. A 4K Video-over-IP system using a Dante AV 4K-T and Dante AV 4K-R

1. Connect HDMI cabling (if desired) to the Rear Panel of a Dante AV 4K-T for
an HDMI Camera, and/ or to a Dante AV 4K-R for an HDMI Display.

2. Connect the BNC cables for reference (if desired) to the Rear Panel of a
Dante AV 4K-T Reference OUT, or to a Dante AV 4K-R for reference IN.

3. Connect SDI cabling (if desired) to the Rear Panel of Dante AV 4K-T for a
Camera, and/or to a Dante AV 4K-R for a Display.

4. Connect the Ethernet cabling to an appropriate Managed Network POE+ or
POE++ Switch.

5. Connect USB 1 and USB 2 cabling to (optional) USB keyboard & mouse
(if desired).

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6. Connect USB HOST to a host computer (if desired).

7. Connect RCA audio cables (if desired).

8. Connect IR devices (if any).

9. Connect the approved DC Power Supply if not using POE+ for power.

NOTE: Refer to "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R

Connectors" on page 8 to identify the input and output signal connectors.

NOTE: The Secondary Ethernet port is for future use. Dante Controller will not function

correctly if both the Primary and Secondary Ethernet Ports are connected to the
same network switch.

Optional Equipment to Prepare

Other AJA Products to Use with Dante AV 4K-T and 4K-R

Digital Video Playback and Recording Devices

AJA products such as the Ki Pro Ultra 12G or Io 4K Plus may be used as a playback
device when connected to the Dante AV 4K-T or used as a recording device when
connected to a Dante AV 4K-R.

Streaming

A HELO Plus can be attached to the SDI or HDMI output of a Dante AV 4K-R for
advanced H.264 streaming to the Internet.

Video Signal Enhancement

The FS-HDR or ColorBox may be used for color enhancement and format cross­conversion with a Dante AV 4K-T and/or Dante AV 4K-R.

Other AJA Dante Equipment

The Dante AV 4K-T and 4K-R series devices can seamlessly integrate into a
Dante network also using one or more OG - Dante-12GAM cards to provide up to
64-channel audio embedding/disembedding per card.

Users already familiar with AJA's OG-Dante-12GAM will feel comfortable in
expanding their network into the Dante Video ecosystem, while continuing to use
the same familiar Dante Controller.

The primary considerations when adding Dante AV 4K-T and Dante AV 4K-R
devices onto a previously audio-only Dante network, is the speed and total
device loading of the network, and the quality and type of Ethernet switches that
are used.

NOTE: See https://www.aja.com/products/og-dante-12gam#support and also

https://www.aja.com/products/og-dante-12gam on the AJA website.

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Other Equipment

Cameras

Suitable SDI and/or HDMI cameras may be connected to the Dante AV 4K-T unit.

TVs or Monitors

Suitable SDI or HDMI monitor displays or HDTVs for confidence monitoring may
be connected to the Dante AV 4K-R unit.

Network Switches, Routers and Cabling Configuration

The network configuration must be compatible with the requirements of
DanteAV.

NOTE: See https://www.audinate.com/learning/technical-documentation

Required Software

Dante Controller Software (MacOS or Windows)

Dante Controller must be installed on at least one PC or Mac on the Dante
network in order to control and route Dante video. Dante Controller software can
be downloaded from the Audinate website: www.audinate.com.

NOTE: See "Available Dante Video Training by Audinate" on page 64, found at

https://www.audinate.com/learning/technical-documentation

Hardware Component Requirements

• Processor 1GHz or better

• Memory 512Mbyte of RAM

• Network Standard wired Ethernet network interface (100Mbps or Gigabit)

Windows

• Hardware Component Requirements (shown above)

• Operating System Windows 10 or 11

• Hardware 64-bit architecture

MacOS

• Hardware Component Requirements (shown above)

• Operating System macOS 10.15, 11, 12 or 13

• Hardware Intel or Apple M1

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Installing Dante Controller

Downloading Dante Controller

Dante Controller is available for download from Audinate’s website. To download
a copy of Dante Controller:

1. Go to the Audinate website: www.audinate.com.

2. Navigate to Products > Dante Controller.

3. Under ‘Download’, choose your operating system.

4. Click the red download button. This will take you to the appropriate Dante
Controller release page for your operating system (Windows or MacOS).

5. You may be asked to create or log into an Audinate user account.

6. Click the link under ‘File downloads’ to download the Dante Controller
installer.

Installing Dante Controller on Windows

Once you have downloaded the self-installing Dante Controller file, navigate to
the directory where you have downloaded it (e.g. Desktop). To install:

1. Ensure you are logged on to your PC as an administrator.

2. Navigate to and double-click the Dante Controller installer le.

3. Read the license agreement. If you agree to the terms, select the 'I agree'
check box and click Install. If you do not agree to the terms, click Close.

4. Conrm / acknowledge any Windows security prompts that are displayed.

5. Dante Controller will then be installed. Dante Controller will be added to the
start menu, under 'Audinate'.

Installing Dante Controller on MacOS

To install Dante Controller on macOS:

1. Double-click the Dante Controller .dmg le. A drive icon will appear on your
Desktop Finder window.

2. Double click on this to open.

3. Double click the Dante Controller .pkg. This will run the installer.

4. Read the license text, and if you accept the terms of the agreement, click
Agree If you do not accept these terms, click Disagree to terminate the
installation.

Uninstalling Dante Controller

You should not need to uninstall Dante Controller before installing a new version
However, if you wish to uninstall Dante Controller, you may do so.

Uninstalling in Windows

Navigate to Control Panel > Programs and Features, select Dante Controller and
click Uninstall.

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NOTE: Two other Dante features, 'Dante Control and Monitoring' and 'Dante Discovery',

may still be present in the programs list after uninstalling Dante Controller. Do
not uninstall these features if they are present - they are required by other Dante
software applications (for example, Dante Virtual Soundcard, and third-party
Dante control applications). They will be removed automatically if they are no
longer required.

Uninstalling in MacOS

Use the Uninstall tool available in the .dmg file.

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Chapter 3 – Operation

Preparation

Ensure that all required preparations have been completed before attempting to
operate your AJA Dante AV 4K-T and/or Dante AV 4K-R device.

NOTE: See "Installation" on page 12.

Power Up

Power up a Dante AV 4K-T or Dante AV 4K-R

• Attach the included 12V DC Power Supply; or

• Provide power over ethernet to the Ethernet 1 connector, POE+ compliant

NOTE: Be sure to follow the Important Guidelines below.

Important Guidelines for Using the Ethernet Ports

When Using 12V DC Power Adapter

• ETH1 (Ethernet 1) is the primary DanteAV network connection

• ETH2 (Ethernet 2) is for future use. This port should never be connected to the
same LAN/VLAN as ETH1

When Using POE+ on Ethernet 1

• ETH1 (Ethernet 1) is the primary DanteAV network connection and POE+
connection

• ETH2 (Ethernet 2) is for future use. This port should never be connected to the
same LAN/VLAN as ETH1

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Discovery and Auto-Configuration

When a Dante-enabled device is connected to an IP/Ethernet network, it will
automatically:

1. Congure its IP address

2. Announce itself to allow automatic discovery

Within seconds of a Dante-enabled device connecting to a network, Dante
Controller will automatically discover and display the device, allowing you to
configure channels and route media.

Automatic Network Configuration

A Dante-enabled device connected to a network will automatically setup its own
network configuration, including its IP address.

If the network has a DHCP server, which may be the case for installed networks, it
will receive its IP configuration using the standard DHCP protocol.

On a network without a DHCP server, which may be the case for temporary or
smaller networks, the Dante-enabled device will automatically assign itself an
address using link local protocols, in the same way PCs and printers often do.

Dante devices use DHCP for addressing when available or will auto-assign an IP
address in the 169.254.0.0/16 range on the primary network and 172.31.0.0/16 on
the secondary network if DHCP is not available. Dante devices continue to look
for a DHCP server even after auto-assigning an IP address. Most Dante devices
support static IP addressing.

Automatic Discovery

A Dante-enabled device will announce information about itself to other Dante
devices and Dante Controller, including:

• Device name

• Channel names

• Number of channels

• Sample rates and bit depths

This information can be seen when viewing a device on Dante Controller, and
allows Dante devices to determine compatibility with other devices, such as
compatible sample rates to allow media to be routed.

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Launching Dante Controller

1. Launch the Dante Controller application on your PC or Mac.

2. Establish that Discovery and Auto-Configuration have been successful and
devices are seen on the network.

NOTE: If not successful, see "Troubleshooting Dante IP Address Configuration" on page

61.

3. Check to make sure that all of your Dante Controller congurations and
settings are as desired, by checking the various tabs in Network and/or
Device Views. See the sections which follow below.

4. Verify that your intended video and/or audio signals are being sent and
connected* to the Dante AV 4K-T source device (if any).

NOTE: *If not successful, see "Troubleshooting" on page 59.

Using Dante Controller

Use the Dante Controller application to set up the audio/video routing between
Dante devices, control the audio/video connections in the Dante setup, and move
audio and video in real-time over an Ethernet network. Dante Controller is also
used for configuring certain network settings and for monitoring network status.

Introduction to the Dante Controller Application

The Dante Controller application is organized into two main 'views': Network
View and Device View. Both views may be open at the same time in their separate
windows. Each view has a menu bar, a button toolbar, and several available tabs.
In this introductory section we illustrate just one or two tabs for each view.

Below is a basic setup having one AJA Dante AV 4K-T plus one AJA Dante AV 4K-R
device as they initially appear after launching Dante Controller. In figure 10 below,
the default factory-assigned AJA Dante device names are shown.

NOTE: In many of the remaining Dante Controller screenshots in this manual, we have

renamed the devices with a simpler name. Please see "Rename Device" on page

23 for more information about this.

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Figure 10. The Dante Controller Application (default Network View)

NOTE: See the AJA Audinate Dante Controller Guide at https://www.aja.com/products/

dante-av-ultra#support for more detailed information

Network View

Routing Tab

Below is an expanded form of the Network View's Routing Tab for a two-device
setup, highlighting the main user interface elements. The Advanced Filter
pane has been opened and Show Channel Groups has been activated, both
accomplished by clicking on their respective toggle icons in the main Toolbar.

In this example all available channels of the Dante AV 4K-T are connected to
available receive channels of the Dante AV 4K-R. The channel types include one
video channel, eight audio channels and three auxiliary channels for IR, Serial and
USB peripherals.

NOTE: While all three auxiliary channels are shown below as being connected at once,

typically one or the other at a time are used.

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Menu Bar

Transmit

Devices &

Channels

Receive

Devices &

Channels

Advanced

Filter

Figure 11. The Dante Controller Application (default view)

Main Toolbar Tabs User Guide

Status Bar

The Routing Tab allows the user to:

• Route audio, video and auxiliary channels between devices

• Simply click in any cell of the routing 'grid' where a transmit channel and a
receive channel intersect, to make a connection between them

• View the status of existing routes View multicast bandwidth across the
network

• Filter device lists by name, sample rate, latency and other parameters

NOTE: See the AJA Audinate Dante Controller Guide at https://www.aja.com/products/

dante-av-ultra#support for more detailed information

Device Info Tab

• View all Dante-enabled audio and Dante AV Ultra devices and their channels
on the network

• Device Name and Model Name

• Device Clock Status

• Device Product Version and Dante Version

• Device Lock status

• Primary and Secondary IP Addresses

• Primary and Secondary Link Speeds

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Figure 12. Network View Device info Tab: all Devices on the Dante Network

Device View

Device Config Tab

• Rename Device

• Sample Rate

• Encoding

• Clocking

• Device Latency

• Audio/Video Sync

• Reset Device (Reboot)

Figure 13. Device View: Device Config Tab

AJA Config Tab

Use the AJA Config Tab to adjust and save audio and video controls for the Dante
AV 4K-T and 4K-R units, and to view status and other information.

The AJA Config tab appears differently for Dante AV 4K-T vs. Dante AV 4K-R
devices. Once you have navigated to either unit's AJA Config screen, you can
easily switch back and forth between them.

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Since this is the primary control window for Dante AV 4K-T & 4K-R devices, we
include the exact steps below to open it without any prior experience with Dante
Controller.

Opening AJA Config Tab for Dante AV 4K-T

1. Launch Dante Controller. The Network View window opens.

2. Select "Device view" from the Devices drop down menu (Ctl+D).

Figure 14. Select Device View

3. From the Change Device Menu, select the AJA 4K-T Series device that you
would like to congure.

Figure 15. Select the Device

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4. In the Device View window that opens, select the AJA Cong Tab.

Figure 16. Select the AJA Config Tab

NOTE: Use the Change Device menu to switch back and forth between Dante AV 4K-T

devices on your network while keeping the AJA Config Tab open.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 25 www.aja.com

Figure 17. Change Devices with the AJA Config Tab Open

Dante AV 4K-T AJA Config Controls

• Video Input Status: The Video Input Stats will provide you with various
information that is very helpful for integrating these units into a Dante AV
workflow to confirm compatibility with other devices. It also will confirm
that a valid signal is being sent to the Dante AV-4K-T. When an active is
signal being sent to both the HDMI & SDI inputs, the preferred device will be
indicated by the bold font of the status information.

• Video Codestream Status: The Video Codestream Status will display how the
signal will be received by the JPEG 2000 Codec. This may or may not match
the exact bit depth or color subsampling that is output from the Receiver's
Codestream Status or Video Output Status due to the expected behavior of
the codec being applied to the passing of the video signal.

• Force HDMI Input - The Force HDMI Input can be used to force the desired
Resolution and Frame rate to the 4K-T if the original source is sending out an
undesirable format and the settings can't be changed at the source.

• Analog Audio Output Config - Select Analog Audio Channels (1/2; 3/4; 5/6;
7/8). The Audio Config allows you to select a pair of audio channels from the
eight possible channels of audio from the SDI or HDMI input source (4K-T) or
the SDI or HDMI Output (4K-R) that can be monitored from RCA audio output
connectors on the device.

• Preferred Video Input - (HDMI/SDI) The Preferred Video Input is used to
determine which source should be used when both an HDMI and an SDI signal
are being inputted into the device. The default will be HDMI unless the user
selects SDI or only a valid SDI Input is detected.

• Compression Settings - the factory default setting is 250Mbps.

• Ref Out (Reference Out) Control - select the video format standard to be

used for the BNC Reference Out connector on the Dante AV 4K-T.

NOTE: Reference Control not supported with current release.

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Figure 18. Device View AJA Config Tab (for a Dante AV 4K-T)

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Opening AJA Config Tab for Dante AV 4K-R

1. Launch Dante Controller. The Network View window opens.

2. Select "Device view" from the Devices drop down menu (Ctl+D).

Figure 19. Select Device View

3. From the Change Device Menu, select the AJA 4K Series device that you
would like to congure.

Figure 20. Select the Device

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4. In the Device View window that opens, select the AJA Cong Tab.

Figure 21. Select the AJA Config Tab

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Dante AV 4K-R AJA Config Controls

• Video Codestream Status - The Video Codestream Status will display how
the signal will be received by the JPEG 2000 Codec. This may or may not match
the exact bit depth or color subsampling that is output from the Receiver's
Codestream Status or Video Output Status due to the expected behavior of
the codec being applied to the passing of the video signal.

• Video Output Status - Displays format of input video signal including
Resolution, Frame Rate, Color Space, Bit Depth and Compression.

• Analog Audio Output Config - Select Analog Audio Channels (1/2; 3/4; 5/6;
7/8). The Audio Config allows you to select a pair of audio channels from the
eight possible channels of audio from the SDI or HDMI Output (4K-R) that can
be monitored from RCA audio output connectors on the device.

Figure 22. Device View AJA Config Tab for a Dante AV 4K-R

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Renaming Dante AV 4K-T & 4K-R Devices

When starting to use Dante Controller a good practice is first to rename the Dante
AV 4K-T and 4K-R device(s). The factory device names include six digits at the end
(taken from the factory-assigned MAC address). If there are many devices on your
network, long device names will cause more window pane scrolling.

A Dante AV 4K-T or 4K-R device name can be chosen to fit the device's location
and use. A name also can be more compact, which is helpful when there are
many devices on the Dante network. Renaming your device(s) before creating
connections is a good idea, since doing so later takes a little more care.

NOTE: Renaming a Dante device will 'break' (essentially, delete) all existing routes to and

from that device (if any). Therefore if routes do exist prior to renaming, having a
record of those routes helps in restoring them after the device has been renamed.

Renaming Devices in Dante Controller

1. Launch Dante Controller, if not already open.

2. In the default Network View Routing Tab, double-click on the Dante Device
you wish to rename, to open its Device View.

3. In the Device View window, click on the Device Cong tab to open it.

4. In the Rename Device Field, type in the new device name.

NOTE: Follow the "Rules for Device & Channel Names" on page 33.

Figure 23. Renaming a Dante AV 4K-R Device

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5. Click Apply.

6. When the conrmation dialog appears as shown in gures 19 and 20 below,
if you accept the implications of having to subsequently re-dene any
previously enabled routes, click 'Yes'.

Otherwise, click 'No' in order to provide an opportunity to first make note
of your previously existing connections, then return to the beginning of this
procedure armed with those notes. This will allow you to easily restore the
same connected routes (to the extent that is desired) while using the new
device names.

Or, click 'No' if your network is very large and very complex with many devices
and many routes, to decide that you do not wish to rename the device(s) in
order to avoid future connection issues across the network.

Figure 24. Confirm Dante Device renaming dialog

NOTE: No reboot of an AJA Dante AV 4K-T or Dante AV 4K-R device is required after the

device has been renamed. The Dante Controller application will immediately
refresh its windows with the new device names.

7. In the Network View window that is still open, previous channel
connections to and/or from the renamed device may now be manually
restored (and/or new ones added).

Repeat the above Steps #2 through #7 for each additional Dante AV 4K-T or Dante
AV 4K-R device that you wish to be renamed.

Figure 25. Complete Renaming a Dante AV 4K-R Device

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Rules for Device & Channel Names

When renaming a Dante device, be sure to always follow these rules.

• All Dante names are up to 31 characters in length.

• Name comparisons are case-insensitive: “Guitar” and “guitar” are treated as
the same name.

• Unicode and non-roman characters are not supported.

• Device names should follow Domain Name System (DNS) hostname rules.
Legal characters are A-Z, a-z, 0-9, and '-' (dash or hyphen).

• Device names cannot begin or end with a hyphen.

• Device names must be unique on the network.

• Tx channel names may use any character except '=' (equals), '.' (full stop or
period), or '@' (at).

• Tx channel names must be unique on a device. Tx channel names do not need
to be unique on the network, as they are always qualified by device (channel@
device).

• Rx channel names follow the same rules as Tx channel names

NOTE: See the AJA Audinate Dante Controller Guide at https://www.aja.com/products/

dante-av-ultra#support

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Already Familiar with Dante Controller for Audio?

Video Channels are Routed like Audio Channels

Figure 26. Routing Tab showing Dante AV 4K-R receiving video and audio

channels from a Dante AV-4K-T.

Flows

In the above example, we highlight where the Video transmit channel from a
Dante AV 4K-T is routed to the Video receive channel of a Dante AV 4K-R. This is
done in the same way as audio channels. Simply 'click' at the cross-connection
point in the grid, and various icons appearing there will indicate the ongoing
status of that route. Above, we show that the connections are good and without
errors, therefore the green 'check-mark' icon appears.

Dante media routing creates 'flows'. Each flow carries one or more channels
of audio, or one channel of video from a transmitting device to one or more
receiving devices. There are two types of flow, unicast and multicast. Unicast
routing creates flows to a single receiving device; a unicast flow typically assigns
space for 4 channels of audio, or 1 channel of video.

Unicast flows are set up when a receiver subscribes to an available media channel,
and are automatically removed when the receiver unsubscribes from all channels
in that flow. Multicast routing creates flows that can be received by multiple
receivers. Multicast flows are assigned IDs, enabling them to be identified in
Dante Controller, and to facilitate their removal. In contrast to unicast flows,
multicast flows must be set up on the transmitting Dante device before receivers
can subscribe to these flows.

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Video Channels are Unicast by Default

A difference between routing video vs. audio channels in Dante Controller, is that
by default you may only connect one video channel subscriber to any given video
channel source..

Introduction to Video Multicasting

Multiple video subscribers may connect to a single Video source, once that source
has been setup to Multicast. When Multicasting a Video source such as from a
Dante AV 4K-T, Dante separates the audio and video (even if originally embedded
in the video). Multicast Video and Audio channels are thus routed separately. The
Dante network seamlessly and automatically maintains time synchronization
between these related audio and video channels.

NOTE: See "Routing for Video Devices" on page 36

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Routing for Video Devices

Unicasting

By default, all video 'subscriptions' (connections) are unicast. That means, as soon
as one video destination subscribes to a source, it preempts any others from
also subscribing. Without Multicast, attempting to add a second Video channel
subscriber (such as another Dante AV 4K-R), the video from the Dante AV 4K-T fails
to gain the second subscriber and the Routing Tab shows the red "blocked" icon
for that connection:

Figure 27. Network View Routing Tab - a blocked unicast subscription

Multicasting

Dante routing is unicast by default. This means that a separate flow is set up
between each transmitter and receiver. If several receivers are all subscribed to
the same channels of a transmitter, it may sometimes be more efficient to use
multicast.

Multicast sends the same set of channels to multiple receivers. In practice,
this usually means that the flow is flooded throughout the network. If many
receivers want the same channels, using multicast can reduce overall network
use, especially on the transmitter, because only one copy of each channel
needs to be sent, rather than many. Dante receivers will automatically prefer
multicast to unicast if it is available. This means that if a new multicast flow is
created containing the channels that a receiver is currently receiving as unicast,
the receiver will switch over to receiving media from the multicast flow and the
unicast flow will be removed.

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Create a Multicast

You may easily create a 'Multicast' whereby any number of Dante video receivers
on the network may simultaneously subscribe to a Video and audio channels
such as from a Dante AV 4K-T.

1. From the Network View open the Device Into Tab.

2. Double-click on DanteAV-4K-T device to open it's Device View Window.

3. Click on the Create Multicast button on the Device Views Main Toolbar

4. You'll notice in the window that opens, no channels have yet been assigned
to the new multicast.

Figure 28. Opening the Create Multicast Window

5. Check all the channels that you wish to be included in the new Multicast.

Figure 29. Adding Channels to a Multicast

6. Click the Create Button to create the multicast.

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7. You return to Device View now with the Multicast Transmit Flows pane
populated with the new Multicasts.

Separate Multicasts were created for the Video and eight audio tracks.

Figure 30. Multicast Flows Created

Routing Video With Multicast

Once you have created a Multicast, you will find in the Network View Routing
Tab that you can add more than one Video subscriber to a Dante AV 4K-T's
Video source. This this example the Multicast video and 8 audio channels are
subscribed to by a Dante AV 4K-R and also by a second Dante AV 4K-R(2).

NOTE: Dante AV 4K-T and 4K-R devices may be optionally renamed which is useful when

there are multiple on the network. See "Rename Device" on page 23.

You can see that both subscriptions are simultaneously allowed from the green
check-marks.

Figure 31. Multicast Flows Created - Network View Routing Tab Subscriptions

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Simple Example of Multicasting

In this example, a Dante AV 4K-T with a 4K camera is sending video and audio to
one Dante AV 4K-R is being used for an 4K confidence display in a control room,
and a second Dante AV 4K-R is connected to an HDMI 4K Projector in another
room or building.

NOTE: For simplicity all Dante AV 4K-T and Dante AV 4K-R devices are shown below as

connected to the same network switch. In common practice a remote (#2) Dante
AV 4K-R unit (such as one located in another building) would likely be connected
to another intervening network switch.

Figure 32. Multicasting showing two different Dante AV 4K-R's receiving video

and audio from one Dante AV-4K-T over a 1 GigE Ethernet network.

Audio Routing

With the thousands of Dante-compatible audio devices available, a
comprehensive consideration of audio routing is beyond the scope of this
manual. However, some examples in our Mini-Guide do show additional audio
routing scenarios together with the video routing illustrated. This shows the
interoperability of Dante AV 4K-T and Dante AV 4K-R devices with Dante audio­only devices including Audinate's software solutions for Dante audio (such as the
Dante Via application).

NOTE: See "Available Dante Video Training by Audinate" on page 64

NOTE: See Audinate's Dante Controller User Guide at https://www.audinate.com/

learning/technical-documentation for additional information

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 39 www.aja.com

Infrared: IR-Over-IP

Advantages of IR-Over-IP

IR-over-IP is an extremely useful feature on the Dante AV 4K-T and Dante AV 4K-R
devices.

• Any network-connected pair of either Dante AV 4K-T or Dante AV 4K-R units
when routed together in Dante Controller, provide for IR remote control across
the Dante network.

This can be vital for media equipment that is unmanned at its location, and
which otherwise has no other practical remote control method for the required
functions over the long physical distance involved.

Useful IR-over-IP connected media equipment includes:

• Media Players

• Video Projectors

• Other AV Equipment

Implementing IR-Over-IP

IR Specifications

• 3.5 mm 2-pin connector

• 38kHz Carrier Frequency

• 3.3V to 5V Supply Voltage

IR-Over-IP: Setups

Figure 33. IR-over-IP through a Dante AV 4K-R

NOTE: See "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R Connectors"

on page 8 for locations of the IR In and IR Out jacks

NOTE: Resistors R536, R537, R538, and R539 are provided to accommodate IR receivers

with different pinouts.

NOTE: As far as sending IR-over-IP is concerned, the Dante AV 4K-T and Dante AV

4K-R units are functionally interchangeable. How this is implemented in Dante
Controller's Routing Tab is illustrated in the figure "Routing Tab of Bidirectional

IR-Over-IP using Dante AV 4K-T and Dante AV 4K-R" on page 41 below.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 40 www.aja.com

IR-Over-IP: Dante Controller Routing

The example routing tab screen capture below shows that you can connect the
IR-Over-IP control flow in either direction between network attached Dante AV
4K-T and 4K-R units (even at the same time).

However in practice, typically one IR control direction would suffice; (such a hand­held IR remote in a control room sending to a remotely located video projector or
media player).

This means that you can connect IR-Over-IP using any convenient pair of AJA
Dante AV 4K-T and 4K-R devices, including:

• Dante AV 4K-T IR transmit to Dante AV 4K-T IR receive

• Dante AV 4K-R IR transmit to Dante AV 4K-R IR receive

• Dante AV 4K-T IR transmit to Dante AV 4K-R IR receive

• Dante AV 4K-R IR transmit to Dante AV 4K-T IR receive

The IR control routing possibilities for just one Dante AV 4K-T and one Dante AV
4K-R unit are shown below.

Figure 34. Routing Tab of Bidirectional IR-Over-IP using Dante AV 4K-T and

Dante AV 4K-R

CAUTION: Suitability for a particular Dante Controller routing configuration depends

upon the types of IR devices being connected and their respective IR protocols.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 41 www.aja.com

Serial Control over IP

Advantages of Serial Control Over IP

Serial over IP can be used with:

• PTZ joystick controller

• PTZ camera

• Other devices.

Implementing Serial Control Over IP

Serial Control Specifications

• RS-422 compatible with

• Visca Control for PTZ camera

Serial-Over-IP: Example PTZ Camera Setups

Figure 35. Serial-over-IP through a Dante AV 4K-T and 4K-R to PTZ Camera

from a Joystick Controller

NOTE: See "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R Connectors"

on page 8 for locations of the Serial (RS-422) port

NOTE: As far as sending Serial-over-IP is concerned, the Dante AV 4K-T and Dante AV

4K-R units are functionally interchangeable (depending upon the types of serial
devices used.) We show this in the figure "Routing Tab of Serial-Over-IP using

Dante AV 4K-T and Dante AV 4K-R" on page 43 below.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 42 www.aja.com

Serial-Over-IP: Dante Controller Routing

The example Routing Screen capture below shows that you can connect the
Serial-Over-IP control flow in either direction between network attached Dante
AV 4K-T and 4K-R units (even at the same time).

However in practice, typically one Serial control direction would suffice.
This means that you can route Serial-Over-IP transmit and receive channel
connections using any convenient pair of AJA Dante AV 4K-T and 4K-R devices,
including:

• Dante AV 4K-T Serial transmit to Dante AV 4K-T Serial receive

• Dante AV 4K-R Serial transmit to Dante AV 4K-R Serial receive

• Dante AV 4K-T Serial transmit to Dante AV 4K-R Serial receive

• Dante AV 4K-R Serial transmit to Dante AV 4K-T Serial receive

The Serial Control routing possibilities for just one Dante AV 4K-T and one Dante
AV 4K-R unit are shown below.

Figure 36. Routing Tab of Serial-Over-IP using Dante AV 4K-T and Dante AV

4K-R

CAUTION: Suitability for a particular Dante Controller routing configuration depends

upon the types of serial devices being connected and their respective serial
protocols.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 43 www.aja.com

USB over IP

Advantages of USB Over IP

KVM

Implementing USB Over IP

USB Over IP: Setups for KVM

The entire Dante network can function like a gigantic KVM switch for connected
USB keyboards and mice. One keyboard and mouse could remotely control as
many computers as are connected to Dante-AV 4K-T and 4K-R devices on the
network. USB On The Go (OTG) for keyboard and mouse.

USB 1 & 2 Specifications

• USB Type-A connector, female

• Available Power: 100 mA at 5 VDC

Figure 37. USB-over-IP using Dante AV 4K-T and 4K-R: controlling a computer

through a Dante AV 4K-T unit

NOTE: See "Dante AV 4K-T Connectors" on page 7 and "Dante AV 4K-R Connectors"

on page 8 for locations of the USB 1 and USB 2 ports.

NOTE: As far as sending USB-over-IP is concerned, the Dante AV 4K-T and Dante AV 4K-R

units are functionally interchangeable (depending upon the types of USB devices
used). We illustrate this in the figure "Routing Tab of bidirectional USB Over-IP

using Dante AV 4K-T and 4K-R" on page 45 below.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 44 www.aja.com

USB-Over-IP: Dante Controller Routing

The example routing tab screen capture below shows that you can route the
USB-Over-IP channel connections in either direction between network attached
Dante AV 4K-T and 4K-R units (even at the same time). However in practice,
typically one USB control direction would suffice.

This means that you can connect Serial-Over-IP transmit and receive connections
using any convenient pair of AJA Dante AV 4K-T and 4K-R devices, including:

• Dante AV 4K-T USB transmit to Dante AV 4K-T USB receive

• Dante AV 4K-R USB transmit to Dante AV 4K-R USB receive

• Dante AV 4K-T USB transmit to Dante AV 4K-R USB receive

• Dante AV 4K-R USB transmit to Dante AV 4K-T USB receive

The USB routing possibilities for just one Dante AV 4K-T and one Dante AV 4K-R
unit are shown below.

Figure 38. Routing Tab of bidirectional USB Over-IP using Dante AV 4K-T and

4K-R

CAUTION: Suitability for a particular Dante Controller routing configuration depends

upon the types of USB devices being connected and their respective USB
protocols.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 45 www.aja.com

User Presets

What can I do with Presets?

Dante Controller supports the saving and loading of Dante network routing and
device configurations, known as 'presets'. A preset file contains configuration and
routing parameters for some or all of the devices in the network.

Preset files are saved as XML, and can be edited offline. They are also 'device­agnostic' - they can be shared between networks with different physical devices.

• Backup and restore network configurations

• Quickly switch between saved network configurations

• Copy a Dante network configuration from a 'lab' or test network to a live or
production network

• Create network configurations for special, or periodic events, and then switch
back to the standard configuration when desired

• Quickly apply one or more configuration settings to a number of devices
simultaneously - for example, setting all devices on your network to the same
sample rate (global configuration)

• Use Dante Controller as an off-line editing tool – off-line edit the saved preset
configuration for reuse in new network configuration deployments

When are Presets Helpful?

Dante Controller's Preset feature becomes indispensable when:

• You have a large Dante network with many Dante devices

• You use many audio channels and use customized channel names

• You used many audio channels even with few devices

• You use several Multicast and Flow setups

• The venue has different "modes" of operation, as to which types of activities
and media are running in different rooms, or how channels are named and
managed

• You sometimes vary the control directions or where the connected equipment
is attached, in your routing of IR-, Serial-, and USB- over-IP devices.

Device Roles

Presets introduce the concept of 'device roles'. When a preset is saved, the
configuration and routing for each selected device is saved into the preset as a
device role, with the same name as the device from which it was created.

If a role is applied to a device that is different from the role's originating device

- for example, a role for console model A is applied to console model B - Dante
Controller will identify any issues that might arise (such as unsupported sample
rates) and will display those issues so they can be addressed - or ignored, if they
are not important.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 46 www.aja.com

Saving Presets

Figure 39. Example of Saving a Preset

To save a Preset that includes all device parameters:

1. Click the ‘Save Preset’ button (the star icon) in the Network View main
toolbar:

2. Select the devices that you wish to include in the preset. Click All to select
all devices, or None to clear all selections.

3. Click Save.

Or, to save a Preset that also includes a selection of device parameters:

1. Click the ‘Save Preset’ button in the Network View main toolbar.

2. Click Advanced.

3. Select the devices that you wish to include in the preset.

4. Select the parameters that you want to save for the selected devices.

5. Click Save; the final Save dialog (not shown) let's you set a Preset name; click
Save.

NOTE: Presets are saved as an xml files, which can be manually edited if required, using

a text editor.

Applying Presets

To load and apply a saved preset,

1. Select File > Load Preset from the main menu (Ctrl + L).

2. Select the Preset you want.

3. Click Open. (Note that legacy preset files are supported.)

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 47 www.aja.com

Figure 40. Select a Preset to Load

The 'Apply Preset' dialog window which opens, is arranged in 4 columns,
representing the logical steps in applying a preset (from left to right).

Figure 41. Apply Preset Dialog

4. Check the device parameters you wish to include.

5. Chose the Device Role desired in the second column.

6. Choose the Target Device(s) in the Third Column.

7. Respond to the issues presented in the fourth column (if any).

8. Clip Apply Role.

9. Click OK.

10. Wait until the applying preset progress bar completes all the way to 100%.

11. Click OK.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 48 www.aja.com

Figure 42. Configure and Enable a Preset

NOTE: See the Presets section of Audinate's Dante Controller User Guide found at

https://www.audinate.com/learning/technical-documentation for additional

information.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 49 www.aja.com

Dante Updater Application

Introduction

Dante Updater is a desktop application that allows you to update the Dante
firmware and software which resides in Dante hardware devices including AJA
Dante AV 4K-T and 4K-R converters. Dante Updater is installed automatically when
you install the Dante Controller application available from https://www.audinate.

com. Dante Updater is launched from within Dante Controller, as we will show

below.

Internet Requirements

The Internet must be connected to run Dante Updater. The application is linked
to an online database containing firmware update files for Dante products by
AJA as well as from numerous other third-party Dante-compatible equipment
manufacturers. In order for Dante Updater to see firmware downloads for a
specific AJA product (or for any other Dante-compatible product), that product
must be released and its firmware download file resident in the public Audinate
Dante firmware database.

Dante Network Requirements

The devices to be updated must be connected to a Dante AV network, such that
they appear correctly within Dante Controller. If the Dante devices do not appear
in Dante Controller they will not appear in Dante Updater, either.

When Dante Updater is connected to a Dante network, it scans the network and
identifies the firmware versions for each discovered Dante device.

CAUTION: When connecting to the Internet, if by doing so a DHCP server connects to the

Dante network, understand that any Dante devices not configured for manual
IP address, may change their IP address(es) including possibly switching to a
different subnet than the primary Dante network . If that occurs those Dante
devices may disappear entirely or show errors in Dante Controller. If the DHCP
server provides addresses within the Dante network's subnet, or when devices
have IP addresses manually set, then there shouldn't be a problem.

Launch Dante Updater on Windows

From the Dante Controller application's View Menu, select Dante Updater, or type
Ctrl+U.

Figure 43. Launching Dante Updater on Windows

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Toolbar

Launch Dante Updater On MacOS

From the Dante Controller application's View Menu, select Dante Updater, or type
Cmd+U.

Figure 44. Launching Dante Updater on MacOS

Launch Dante Updater from the Main Toolbar

You may alternatively click the Dante updater button from Dante Controller's
Network View Main Toolbar, on either Windows or MacOS.

Figure 45. Open Dante Updater from the Main Toolbar

Dante Update Available

Main

NOTE: If Dante Updater identifies one or more devices on your Dante network for which

new firmware is available, a notification icon is displayed on the Dante Updater
button in the main toolbar:

Update Dante AV 4K-T & 4K-R Devices

1. Launch Dante Updater from within Dante Controller by any of the methods
shown above.

2. Expand the Update(s) Available pane by clicking on its expand/collapse
triangle. (See below, Figure 46.)

3. Select (check) the checkbox for the Dante device(s) you wish to update.

NOTE: Only Dante devices present on the Dante network and which require updates will

be listed.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 51 www.aja.com

Figure 46. Select Dante Devices to update

NOTE: If your Dante AV 4K device does not appear listed in the Update(s) Available pane,

first use the Network View in the Dante Controller application to confirm that it is
present on the Dante network.

NOTE: In the event the device is present on the network and has the most recent

firmware installed, then that device will appear in the Up-To-Date pane.

NOTE: If the device is present on the network, and it is listed on the Consult Manufacturer

pane, please contact AJA support. (See "Contacting AJA Support" on page 2.)

4. Click Update Selected Devices.

Figure 47. Initiate the firmware update process for a ready device

5. Click "I understand that audio will be interrupted."

6. Click Update Now.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 52 www.aja.com

Figure 48. Firmware update in progress

7. Wait until the Update Status progress bar completes.

CAUTION: Do not power off or disconnect your computer or Dante device(s) while

updates are in progress. Doing so could cause a corrupted firmware condition
and may require device(s) recovery using the "Failsafe Mode" shown on page

59.

Figure 49. Reboot Dante device after firmware update

8. Select (check) the Reboot Required checkbox next to the device just
updated, if it was not already checked.

9. Click Reboot Selected Devices.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 53 www.aja.com

Figure 50. Firmware update and device reboot successful

10. When the Update Status shows a green check Successful, and the Reboot
Selected Devices and Select All buttons have disappeared, then the reboot
has been completed. Click the Close button.

11. Repeat Steps #2 through #9 above for any additional Dante Devices present
on your Dante Network which need updating.

12. To conrm the device(s) have been successfully updated, click the Up-To­Date expand/collapse triangle to reveal the device list.

Figure 51. Devices Up-To-Date after firmware update(s) and reboot(s)

13. Once all update(s) are complete, you may exit the Dante Updater window,
which returns you to the Dante Controller window.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 54 www.aja.com

Dante Updater User Interface Main Tabs

Home Tab

Figure 52. Dante Updater Application Home Tab (collapsed)

Update(s) Available

Click the triangle icon to expand the pane and show all Updates Available. Only
Dante devices which are present on your Dante network and which require
updates will be listed.

Up-to-Date

Click the triangle icon to expand devices present on the Dante Network and
which have Up-to-Date firmware.

Consult Manufacturer

Click the triangle icon at left to show information about AJA Dante AV 4K-T and
4K-R devices on the Dante network, and which do not otherwise appear under
the Update(s) Available pane (see above.)

NOTE: Each Dante AV 4K-T or 4K-R device will appear in only one of the Home Tab's three

panes at any one time. Those three device listings behave in a mutually exclusive
way. For example, after a successful updating, a device previously appearing in
the Update(s) Available pane, instead appears in the Up-To-Date pane.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 55 www.aja.com

Librar y Tab

Shows all updates available for all Dante devices (including for all third-party
products).

Figure 53. Dante Updater Library Tab

History Tab

Shows the history of all updates to devices present on the Dante network.

Figure 54. Dante Updater History Tab

Fail-Safe Tab

This enables recovery from a corrupted Dante device firmware, whether as a
result of power failure during a firmware update, or from a corrupted firmware
update file.

NOTE: Please contact AJA Support for assistance if needed.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 56 www.aja.com

Figure 55. Fail-safe Tab

Checking for Updates Automatically

Dante Controller can also check for updates automatically. If an update becomes
available, you will be notified via a pop-up message.

To activate automatic checking, in the update dialog, select the option to check
for updates automatically.

Importing Files to Dante Updater

It is possible to import files into the Dante Updater Library if you have enabled file
importing through the Advanced Settings.

Figure 56. Dante Updater Advanced Settings to Allow Imported Firmware

For more information, please see documentation from Audinate:

https://www.audinate.com/

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 57 www.aja.com

Chapter 4 – Interoperability

Dante Applications for PC or Mac

A number of software applications from Audinate are used to work with the

Dante ecosystem, and which may run on either PC or Mac computers.

Dante Controller

Dante Controller shows the Dante AV 4K-T and 4K-R devices as eight routable

audio sources and eight routable audio destinations, as well as one routable
video source and one routable video destination. Use this application to set up
the audio and video routing between Dante devices, control the audio and video
connections in the Dante setup, and move audio and video in real-time over an
Ethernet network.

Dante Via

If you have an computer DAW workstation or any computer with audio
applications that you would like to route to and from Dante AV 4K-T and 4K-R
units, simply install the Dante Via on the DAW computer.

No special Dante hardware is required. Use Dante Via to configure audio devices
to appear on the Dante network; for example, making the stereo audio portion of
U-TAP appear as two audio source channels on the Dante network.

Dante Virtual Soundcard

Dante Virtual Soundcard integrates a Windows or MacOS computer into a

Dante-powered audio workstation. It connects with the Dante network to record,
process and playout up to 64 bidirectional channels of lossless audio, using any
audio application and any combination of Dante-enabled devices.

Supports 16, 24 and 32-bit audio. Up to 64x64 audio channels @ 44.1/48kHz (up to
32x32 @ 88.2/96kHz, or up to 8x8 @ 176.4/192 kHz).

Dante Virtual Soundcard appears as a standard ASIO or WDM Sound device on
Windows, and as a Core Audio sound device on macOS. No additional hardware
or software is required.

Third Party Software Applications

Many third-party software applications exist that contain built-in Dante
connectivity to networked audio devices and programs. This means that each
application has its own unique connections to Dante devices and can process
audio independently on a single computer. Applications may perform any
number of audio tasks, from recording to signal processing to visualization.

Consideration of these Third-Party Applications is beyond the scope of this
manual, but there is plenty of available information online.

NOTE: Please see "Third Party Applications" on the Audinate website for information.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 58 www.aja.com

Chapter 5 – Troubleshooting

Troubleshoot Using the Dante AV 4K-T and 4K-R LEDs

The Dante AV 4K-T and 4K-R units include a generous set of color LED status
indicators on both the front and rear of the units. For status LED locations and
their respective behaviors, refer to "LED Indicators" on page 9 in this manual.

Troubleshoot Using the Dante Controller Application

Automatic Notification of Device Errors

Dante Controller is able to identify several types of problems that a Dante device
may experience. A device that is found to have problems will have its device
name displayed in red. Additional information about the problem can be found
by double-clicking on the device.

A device displayed in red will either have entered failsafe mode, or will have an
identified issue with its IP configuration. These states are described in more detail
below.

A device displayed in orange (’Ultimo’ low channel count devices only) will have
entered upgrade mode (see below).

Additional helpful information includes:

• Incorrect IP address configuration

• Failsafe Mode

• Upgrade Mode

• Other Event Notifications '

See the Automatic Notif ication of Device Errors section of Audinate's Dante

Controller User Guide found at https://www.audinate.com/learning/technical­documentation for additional information.

On-Screen Warning and Error Indicators

The Dante Controller application provides warnings or error indicators in the
User Interface for the following conditions. These can be extremely helpful in
pinpointing problems or issues. Below we show one example.

Error with Signal Connection Indicators.

Blocked Icon(s) appears instead of a green check mark(s), when making
Connections in the Routing Tab, and in the Device View's Receive/Transmit tabs.

This is from two potential causes: if video, then either a signal that requires
multicasting to add the connection to, or source video for the connection isn't
actually connected to the 4K-T unit. If audio, it would be only the latter.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 59 www.aja.com

Figure 57. Video Signal Blocked in Receive Tab of Device View

Error Messages on Startup

Device Subscription warnings or errors

Event Classification Errors including

• Invalid link local address

• Subnet mismatch on Dante interface

• Subnet match with non Dante interface

• Multiple addresses with matching subnets

• Subnet conflict of Dante interface on primary

• Subnet conflict of Dante interface on secondary

• Unknown address error

• Fail Safe Mode

• Unknown device issue

• Elevation to Clock Leader

• Fanout Configuration detected

• Mismatched clock pullup subdomain

• Wrong subdomain for pullup

• Unknown subdomain

• Audio mute / Audio unmute

• Clock sync lock / unlocked

Event Classification Warnings

• Resolution Failed

• Elevation to Primary Leader

• Multiple external clock sources

• Cannot Elevate to Clock Leader

• Clock Sync Warning

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Latency Errors

• Green, Amber or red on-screen "LEDs"

Packet Errors

• Red on-screen "LED"

Primary Interface Errors

• CRC check or packet errors

Status Bar Indicators:

• On-screen red or green "LEDs"

• Status of Primary Network

• Status of Secondary Network

• Event Log Status

• Clock Status Monitor

Receive Tab

• Colored Status Icons

Transmit Tab

• Colored Status Icons

Computer Configuration

Before installing Dante Controller, you must be logged in to your computer as a
user with administrator privileges.

To be correctly configured for use with a Dante network, the computer should
have:

• Dante Controller installed

• The correct network interface/s selected

• The correct IP addresses in use

• Firewall configuration; third-party firewalls will need to be manually
configured.

Network Configuration

Although the automatic configuration and discovery features of the Dante
AV 4K-T and Dante AV 4K-R devices are extremely powerful and robust, they
nonetheless need to be connected to a network with appropriate ethernet
cabling, routers and switches. Having a correct IP configuration on the host
computer is also important.

Troubleshooting Dante IP Address Configuration

All devices in a DanteAV network must using IP addresses from the same network
subnet. When using Dante Controller, your PC or Mac must be connected to the
Primary DanteAV network, and must have a correct IP address.

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NOTE: If a device name is shown in red, it means Dante Controller has automatically

detected an error condition, such as an IP address configuration issue, or the
device has entered failsafe. Double-click the red device name to see more
information.

Correct IP configuration

Dante AV 4K-T and 4K-R devices are set to obtain their IP address automatically
from the network. They will either:

• Automatically assign themselves an address in the range 169.254.*.* (172.31.*.*
for the secondary network if present), or

• Obtain an IP address from a DHCP server if it is present on the network

Your PC or Mac TCP/IP network configuration set should be set to 'Obtain an
IP address automatically'. This way it will automatically acquire a Link Local
automatic IP address in the same network as other Dante devices. If a DHCP
server is present, the computer and Dante devices will all acquire their IP
addresses via DHCP.

IP Network Configuration: Possible Mistakes

Possible network configuration errors are listed below. Dante Controller will try to
automatically detect these. If detected the offending device will be displayed in
red.

Incorrect PC/Mac IP Configuration

• Accidentally having multiple network interfaces with addresses in the same

subnet

• If your secondary network is using Link Local (no DHCP server), all devices

on that network will be in the 172.31.*.* range. The secondary network
interface for the computer must be manually configured (using static IP
addressing) to the same range.

Incorrect General IP Configuration

• Accidentally having multiple DHCP servers on the same network

• Unusual – for example, someone may have a PC connected to the
network with a DHCP server running that they’re not aware of.

• Incorrectly configured static IP addresses

• You shouldn’t typically need to configure static IP addresses at all. If for
some reason you do, it must be in the same subnet as the rest of the
network.

What are the symptoms of using the wrong network interface on
my computer?

If you have more than one wired network interface, and Dante Controller is not
using the interface the rest of the Dante devices are connected to:

• Dante Controller cannot see any Dante devices

• Dante Virtual Soundcard is not sending or receiving any audio when it is
expected to

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How do I check which network interfaces Dante Controller is
using?

• The selected network interfaces can be viewed or changed via the 'interface
selection' button in the Network View toolbar of Dante Controller.

Figure 58. Configure Dante Interfaces in the unmanaged mode

• If the Dante network is standalone and does not have a DHCP server installed,
the addresses should be in the range 169.254.*.*

• If the Dante network is using a DHCP server, the IP addresses should conform
to the addressing scheme it is using (as shown in the image above)

How do I check IP addresses for all devices on my network?

• Use the Device Info tab to view the IP addresses of all the devices on your
network.

Figure 59. Checking Primary Address

• The Primary Address of all devices should follow the same IP address scheme
(e.g. 169.254.*.* or 10.12.0.*). Same for secondary addresses.

NOTE: Some older Dante devices or devices running older firmware may not show this

information.

Troubleshooting Switch Configuration and Cabling

Cables are the most vulnerable part of a network system. If you suspect cabling
issues, check for:

• Faulty or manually terminated cables

• Unplugged /badly connected Ethernet cables

• Incorrectly configured switches

• Dante devices removed or turned off

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Symptoms of Switch or Cabling Issues

• You cannot see (some) devices in the Dante Controller network view

• Dante Controller shows orange “unsuccessful subscription” icons, which
usually means a device that was present earlier is now missing

• Faulty cables can lead to intermittent faults, which may be heard as dropped
samples or “cracks” in the audio

• Dante devices may appear and disappear in Dante Controller

Switch Checklist

• Is the switch EEE compliant? It may have known Dante network compatibility
issues.

NOTE: See https://www.audinate.com/learning/faqs/can-i-use-eee-energy-efficient-

ethernet-or-green-ethernet-in-my-dante-network

• Are all the connected link/status lights on the switch lit, or flashing as
expected?

• Is the switch powered on?

• Is the cable correctly plugged in at the switch and the PC or equipment?

• Is the switch correctly configured?

• Perhaps QoS or VLANs have been incorrectly set up?

• Are you using a switch from another application with an unchecked or tested
configuration?

• Consult the switch manual and check the switch configuration

NOTE: Video (Dante AV) devices including the AJA Dante AV 4K-T and Dante AV 4K-R

require at least GigE ports and cables.

Available Dante Video Training by Audinate

Audinate offers comprehensive training videos that cover the extensive
capabilities of the Dante Controller.

The video series "Getting Started with Dante" provides a high-level overview of
Dante audio networking. Please refer to these videos to learn how to setup and
use a Dante system:

NOTE: See https://www.audinate.com/learning/training-certification/video-tutorials/

video-series-getting-started-with-dante-audio-networking-training

In addition, Audinate offers another video series, "Dante Controller 101," that goes
over the essential functions and features of Dante Controller:

NOTE: See https://www.audinate.com/learning/training-certification/video-tutorials/

video-series-dante-controller-101

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 64 www.aja.com

Appendix A – Specications

Dante AV 4K Tech Specs

Video Formats

• (4K) 4096 x 2160p

• (UltraHD) 3840 x 2160p

• (2K) 2048 x 1080p

• (HD) 1920 x 1080p

• (HD) 1280 x 720p

VESA Formats:

• (WUXGA) 1920x1200

• (UXGA) 1600x1200

• (SXGA) 1280x1024

• (XGA) 1024x768

NOTE: VESA Formats are always RGB 4:4:4 60 8-bit

Discovery, Registration and Control

• Dante Controller Software from Audinate (Windows or Mac)

• Dante Ecosystem Friendly: Compatible with existing Dante-enabled products

Media Transport Interfaces

Network Interface: Standard 1 GigE Ethernet.

Audio Flow: Audio Flow x 8 Flows / 8-channels per Flow (unicast or multicast)

Video Flow: Video Flow x 1 Flow / 1-channel per Flow (unicast or multicast)

Timestamp: Hardware timestamping, supporting sample accurate playback

Video Input Digital (4K-T)

• 1x 12G-SDI BNC, SMPTE 292 (1.5Gb/s), 424, 425-A(3Gb/s), 2081, 2082, 352 SDI
Metadata Supported

• YCbCr 4:2:2

• 10-bit

• Two Sample Interleave (2SI) 4K/UltraHD source mapping

• 1x 12G SDI

• (4K) 4096 x 2160p 50, 59.94, 60

• (UltraHD) 3840 x 2160p 50, 59.94, 60

• 1x 6G SDI

• (4K) 4096 x 2160p 23.98, 24, 25, 29.97, 30

• (UltraHD) 3840 x 2160p 23.98, 24, 25, 29.97, 30

• 1x 3G-SDI (Level A)

• (2K) 2048 x 1080p 50, 59.94, 60

• (HD) 1920 x 1080p 50, 59.94, 60

• (HD) 1280 x 720p 50, 59.94, 60

• 1x 1.5G-SDI

• (2K) 2048 x 1080p 23.98, 24, 25, 29.97, 30

• (HD) 1920 x 1080p 23.98, 24, 25, 29.97, 30

• (HD) 1920 x 1080PsF 23.98, 24, 25, 29.97, 30

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• (HD) 1280 x 720p 50, 59.94, 60

• 1x HDMI Type A connector, HDMI v2.0

• YCbCr 4:4:4. 4:2:2

• RGB 4:4:4, SMPTE or Full RGB.

• 8, 10, 12-bit (4K/UltraHD 4:4:4 limited to 8-bit)

• (4K) 4096 x 2160p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

• (UltraHD) 3840 x 2160p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

• (2K) 2048 x 1080p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

• (HD) 1920 x 1080p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

• (HD) 1280 x 720p 50, 59.94, 60

• (WUXGA) 1920x1200*

• (UXGA) 1600x1200*

• (SXGA) 1280x1024*

• (XGA) 1024x768*

Note: VESA Formats are always RGB 4:4:4 60 8-bit

Video Output Digital (4K-R)

• 1x 12G-SDI BNC, SMPTE 292 (1.5Gb/s), 424, 425-A(3Gb/s), 2081, 2082, 352 SDI
Metadata Supported

• YCbCr 4:2:2

• 10-bit

• Two Sample Interleave (2SI) 4K/UltraHD source mapping

• 1x 12G SDI

• (4K) 4096x2160p 50, 59.94, 60

• (UltraHD) 3840x2160p 50, 59.94, 60

• 1x 6G SDI

• (4K) 4096x2160p 23.98, 24, 25, 29.97, 30

• (UltraHD) 3840x2160p 23.98, 24, 25, 29.97, 30

• 1x 3G-SDI (Level A)

• (HD) 1920x1080p 50, 59.94, 60

• (HD) 1280x720p 50, 59.94, 60

• 1x 1.5G-SDI

• (HD) 1920x1080p 23.98, 24, 25, 29.97, 30

• (HD) 1280x720p 50, 59.94, 60

• 1x HDMI Type A connector, HDMI v2.0*

• YCbCr 4:4:4, 4:2:2, SMPTE, or Full RGB

• 8, 10, 12-bit (4K/UltraHD 4:4:4 limited to 8-bit)

• (4K) 4096x2160p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

• (UltraHD) 3840x2160p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

• (HD) 1920x1080p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60

• (HD) 1280x720p 50, 59.94, 60

• (WUXGA) 1920x1200

• (UXGA) 1600x1200

• (SXGA) 1280x1024

• (XGA) 1024x768

Notes:

1.VESA Formats are always RGB 4:4:4 60 8-bit.

2. Only one input can be used at a time. Unit will auto-detect source, or user can
select input in software if both SDI & HDMI inputs are connected.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 66 www.aja.com

*If a connected monitor doesn’t support HDMIprotocol, the unit automatically
switches to DVI protocol (which does not pass audio).

Audio Input Digital (4K-T) & Audio Output Digital (4K-R)

• SDI embedded audio, 24-bit, 8-channel, 48 kHz PCM24

• HDMI embedded audio, 24-bit, 8-channel, 48 kHz PCM24

Audio Output Analog

• 2x RCA analog audio

• Levels at -10 dBu (nominal)

IP Video Input (4K-R) & IP Video Output (4K-T)

• Dante AV Ultra

• Single video channel

IP Audio Input (4K-R) & IP Audio Output (4K-T)

• Dante Audio

• Up to 8-channel audio, 24-bit per channel, 48 kHz PCM24

• High quality, low jitter with onboard clock generator for audio

• SRC Conversion Range: 1:8 to 8:1

• ASRC Latency: 80 samples (1.6ms 48 kHz)

Reference

Codec

• 1x BNC

• (4K-T) Reference Out connector (For future use)

• (4K-R) Reference Input connector (For future use)

• Video Codec: Optimized implementation of JPEG 2000 codec in FPGA,
Licensed By IntoPIX; Dante API management interface

• Video Resolutions & Color Depth:

• SDI: Up to 4096x2160@60Hz; YCbCr 4:2:2 @ 10-bit

• HDMI: Up to 4096x2160@60Hz; RGB 4:4:4 @ 8-bit YCbCr 4:4:4 @ 8-bit YCbCr

4:2:2 @8/10/12-bit

• Audio Formats: Dante Audio over IP

• Bit Rates up to 700 Mbps

• Video Streaming: Unicast or Multicast

• Copy Protection: HDCP 2.2, HDCP 2.3 for network.

• Latency: 0.5 frame (e.g. 2160p @ 60 Hz latency is < 8 ms between encoder and
decoder)

• Bandwidth 1: 4Kp60 10-bit 4:2:2; 500-600Mbps, results may vary depending
on network configuration and management settings

• Bandwidth 2: 1080p60 10-bit 4:2:2; 150-250Mbps, results may vary depending
on network configuration and management settings

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Hardware Interface

• 1x Neutrik etherCon RJ45 Connector – 1 GigE (Dante AV & POE+)

• 1x Neutrik etherCon RJ45 Connector – 1 GigE (for future use)

• 1x DB-9 RS-422/ VISCA Serial Port

• 2x USB 2.0 Type A Connector

• 1x USB 2.0 Mini-B Host connector

• 3.5mm IR Tx jack for IR over IP

• 3.5mm IR Rx jack for IR over IP

• Front LED Indicators: Power, Codec, System, Status, Sync, & HDCP

Size (W x D x H)

• 8.74" x 7.09" x 1.65" (222.0 x 180.09 x 41.91 mm).

Weight

• 3.1 lbs. (1.5 kg).

Power

• 30 Watts Maximum; 12V DC IN has priority over Ethernet 1 POE+. Ethernet
1 POE+ will become active a fraction of a second after 12V DC IN is
disconnected.

Environment

• Safe Operating Temperature: 0 to 40 C (32 to 104 F)

• Safe Storage Temperature (Power OFF): -40 to 60 C (-40 to 140 F)

• Operating Relative Humidity: 10-90% non condensing

• Operating Altitude: <3,000 meters (<10,000 feet).

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 68 www.aja.com

Appendix B – Safety and Compliance

Federal Communications Commission (FCC) Compliance Notices

Class A Interference Statement

This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15, Subpart B of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

Canadian ICES Statement

Canadian Department of Communications Radio Interference Regulations

This digital apparatus does not exceed the Class A limits for radio-noise emissions
from a digital apparatus as set out in the Radio Interference Regulations of
the Canadian Department of Communications. This Class A digital apparatus
complies with Canadian ICES-003.

Règlement sur le brouillage radioélectrique du ministère des Communications

Cet appareil numérique respecte les limites de bruits radioélectriques visant les
appareils numériques de classe A prescrites dans le Règlement sur le brouillage
radioélectrique du ministère des Communications du Canada. Cet appareil
numérique de la Classe A est conforme à la norme NMB-003 du Canada.

European Union and European Free Trade Association (EFTA)
Regulatory Compliance

This equipment may be operated in the countries that comprise the member
countries of the European Union and the European Free Trade Association. These
countries, listed in the following paragraph, are referred to as The European
Community throughout this document:

AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA,
FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA,
LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL,
ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND,
LICHTENSTEIN, NORWAY, SWITZERLAND

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Declaration of Conformity

ꩡ 끞 녅 껽 驩 ꓭ

넩 韥韥鱉 꽺ꓩ끞 쀍陲꾅꫑ ꩡ끞뼕 ꑞ놶냱ꈑ 놶뼞ꫦ뵾閵ꌱ ꗐ냵 韥韥ꈑ꫑ 閵뇊

끞 쀍陲꾅꫑ ꩡ끞뼍鱉 陲끥 놹볁閹ꫢ넍 끥ꇙ閵 넽걪鱽鲙.

Marking by this symbol indicates compliance with the Essential Requirements of
the EMC Directive of the European Union 2014/30/EU.

This equipment meets the following conformance standards:

Safety

EN 62368-1: 2014 + A11 (T-Mark License),

IEC 62368-1: 2014; (CB Scheme Certicate)

Additional licenses issued for specic countries available on request.

Emissions

EN 55032: 2015 + A11: 2020, CISPR 32: 2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013

Immunity

EN 55035: 2017 + A11: 2020, EN 61000-4-2: 2009, EN 61000-4-3: 2006+ A1: 2008 +
A2: 2010, EN 61000-4-4: 2012, EN 61000-4-5: 2014/A1: 2017, EN 61000-4-6: 2014,
EN 61000-4-8: 2010, EN 61000-4-11: 2020

Environments: E2, E3 and E4

The product is also licensed for additional country specic standards as required
for the International Marketplace

Warning! This is a Class A product. In a domestic environment, this product

may cause radio interference, in which case, the user may be required to take
appropriate measures.

Achtung! Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen

können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen
Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.

Attention! Ceci est un produit de Classe A. Dans un environnement domestique,

ce produit risque de créer des interférences radioélectriques, il appartiendra
alors à l?utilisateur de prendre les mesures spécifiques appropriées..

Recycling Notice

This symbol on the product or its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is your
responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment
at the time of disposal will help conserve natural resources and ensure that
it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste for recycling,
please contact your local authority, or where you purchased your product.

Korea KCC Compliance Statement

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Taiwan Compliance Statement

This is a Class A product based on the standard of the Bureau of Standards,
Metrology and Inspection (BSMI) CNS 13438, Class A. In a domestic environment
this product may cause radio interference in which case the user may be required
to take adequate measures.

Japanese Compliance Statement

This is a Class A product based on the standard of the VCCI Council (VCCI 32: 2016).
If this equipment is used in a domestic environment, radio interference may
occur, in which case, the user may be required to take corrective actions.

Translated Warning and Caution Messages

The following caution statements, warning conventions, and warning messages
apply to this product and manual.

Before Operation Please Read These Instructions

Warning! Read and follow all warning notices and instructions marked on the

product or included in the documentation.

Avertissement! Lisez et conformez-vous à tous les avis et instructions

d'avertissement indiqués sur le produit ou dans la documentation.

Warnung! Lesen und befolgen Sie die Warnhinweise und Anweisungen, die auf

dem Produkt angebracht oder in der Dokumentation enthalten sind.

¡Advertencia! Lea y siga todas las instrucciones y advertencias marcadas en el

producto o incluidas en la documentación.

Aviso! Leia e siga todos os avisos e instruções assinalados no produto ou incluídos

na documentação.

Avviso! Leggere e seguire tutti gli avvisi e le istruzioni presenti sul prodotto o

inclusi nella documentazione.

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Warning! Do not use this device near water and clean only with a dry cloth.
Avertissement! N'utilisez pas cet appareil près de l'eau et nettoyez-le seulement

avec un tissu sec.

Warnung! Das Gerät nicht in der Nähe von Wasser verwenden und nur mit einem

trockenen Tuch säubern.

¡Advertencia! No utilice este dispositivo cerca del agua y límpielo solamente con

un paño seco.

Aviso! Não utilize este dispositivo perto da água e limpe-o somente com um pano

seco.

Avviso! Non utilizzare questo dispositivo vicino all'acqua e pulirlo soltanto con un

panno asciutto.

Warning! Do not block any ventilation openings. Install in accordance with the

manufacturer's instructions.

Avertissement! Ne bloquez aucune ouverture de ventilation. Suivez les

instructions du fabricant lors de l'installation.

Warnung! Die Lüftungsöffnungen dürfen nicht blockiert werden. Nur gemäß den

Anweisungen des Herstellers installieren.

¡Advertencia! No bloquee ninguna de las aberturas de la ventilación. Instale de

acuerdo con las instrucciones del fabricante.

Aviso! Não obstrua nenhuma das aberturas de ventilação. Instale de acordo com as

instruções do fabricante.

Avviso! Non ostruire le aperture di ventilazione. Installare in conformità con le

istruzioni del fornitore.

Warning! Do not install near any heat sources such as radiators, heat registers,

stoves, or other apparatus (including amplifiers) that produce heat.

Avertissement! N'installez pas l'appareil près d'une source de chaleur telle que des

radiateurs, des bouches d'air de chauffage, des fourneaux ou d'autres appareils
(amplificateurs compris) qui produisent de la chaleur.

Warnung! Nicht in der Nähe von Wärmequellen wie Heizkörpern, Heizregistern,

Öfen oder anderen Wärme erzeugenden Geräten (einschließlich Verstärkern)
aufstellen.

¡Advertencia! No instale cerca de fuentes de calor tales como radiadores, registros

de calor, estufas u otros aparatos (incluidos amplificadores) que generan calor.

Aviso! Não instale perto de nenhuma fonte de calor tal como radiadores, saídas

de calor, fogões ou outros aparelhos (incluindo amplificadores) que produzam
calor.

Avviso! Non installare vicino a fonti di calore come termosifoni, diffusori di aria

calda, stufe o altri apparecchi (amplificatori compresi) che emettono calore

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Warning! Refer all servicing to qualified service personnel. Servicing is required

when the device has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the device,
the device has been exposed to rain or moisture, does not operate normally, or
has been dropped.

Avertissement! Référez-vous au personnel de service qualifié pour tout entretien.

L'entretien est exigé quand l'appareil a été endommagé de quelque manière
que ce soit, par exemple lorsque le cordon d'alimentation ou la prise sont
endommagés, que du liquide a été versé ou des objets sont tombés dans
l'appareil, que l'appareil a été exposé à la pluie ou à l'humidité, ne fonctionne pas
normalement ou est tombé.

Warnung! Das Gerät sollte nur von qualifizierten Fachkräften gewartet werden.

Eine Wartung ist fällig, wenn das Gerät in irgendeiner Weise beschädigt wurde,
wie bei beschädigtem Netzkabel oder Netzstecker, falls Flüssigkeiten oder
Objekte in das Gerät gelangen, das Gerät Regen oder Feuchtigkeit ausgesetzt
wurde, nicht ordnungsgemäß funktioniert oder fallen gelassen wurde.

¡Advertencia! Consulte al personal calificado por cuestiones de reparación. El

servicio de reparación se requiere cuando el dispositivo ha recibido cualquier
tipo de daño, por ejemplo cable o espigas dañadas, se ha derramado líquido o
se han caído objetos dentro del dispositivo, el dispositivo ha sido expuesto a la
lluvia o humedad, o no funciona de modo normal, o se ha caído.

Aviso! Remeta todos os serviços de manutenção para o pessoal de assistência

qualificado. A prestação de serviços de manutenção é exigida quando o
dispositivo foi danificado mediante qualquer forma, como um cabo de
alimentação ou ficha que se encontra danificado/a, quando foi derramado
líquido ou caíram objectos sobre o dispositivo, quando o dispositivo foi exposto
à chuva ou à humidade, quando não funciona normalmente ou quando foi
deixado cair.

Avviso! Fare riferimento al personale qualificato per tutti gli interventi di assistenza.

L'assistenza è necessaria quando il dispositivo è stato danneggiato in qualche
modo, ad esempio se il cavo di alimentazione o la spina sono danneggiati, è
stato rovesciato del liquido è stato rovesciato o qualche oggetto è caduto nel
dispositivo, il dispositivo è stato esposto a pioggia o umidità, non funziona
correttamente o è caduto

Warning! Disconnect the external AC power supply line cord(s) from the mains

power before moving the unit.

Avertissement! Retirez le ou les cordons d’alimentation en CA de la source

d’alimentation principale lorsque vous déplacez l’appareil.

Warnung! Trennen Sie die Wechselstrom-Versorgungskabel vom Netzstrom, bevor

Sie das Gerät verschieben.

¡Advertencia! Cuando mueva la unidad desenchufe de la red eléctrica el/los

cable(s) de la fuente de alimentación CA tipo brick.

Advertência! Remova os cabos CA de alimentação brick da rede elétrica ao mover

a unidade.

Avvertenza! Scollegare il cavo dell’alimentatore quando si sposta l’unità.

Warning! Only use attachments and accessories specified and/or sold by the

manufacturer.

Avertissement! Utilisez seulement les attaches et accessoires spécifiés et/ou

vendus par le fabricant.

Warnung! Verwenden Sie nur Zusatzgeräte und Zubehör angegeben und / oder

verkauft wurde durch den Hersteller.

¡Advertencia! Utilice solamente los accesorios y conexiones especificados y/o

vendidos por el fabricante.

Aviso! Utilize apenas equipamentos/acessórios especificados e/ou vendidos pelo

fabricante.

Avviso! Utilizzare soltanto i collegamenti e gli accessori specificati e/o venduti dal

produttore.

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Warning! Do not defeat the safety purpose of the polarized or grounding-

type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.

Avertissement! La sécurité de la prise polarisée ou de la prise de type mise à la

terre ne doit en aucun cas être empêchée de fonctionner. Une prise polarisée
a deux broches, l'une étant plus large que l'autre. Une prise de type mise à la
terre a deux broches et une troisième broche pour la mise à la terre. La broche
large ou la troisième broche sont fournies pour votre sécurité. Si la prise
fournie ne s'insère pas dans votre prise femelle, consultez un électricien pour le
remplacement de la prise femelle obsolète.

Warnung! Der Sicherheitszweck des gepolten bzw. Schukosteckers ist zu

berücksichtigen. Ein gepolter Stecker verfügt über zwei Pole, von denen einer
breiter als der andere ist. Ein Schukostecker verfügt neben den zwei Polen noch
über einen dritten Pol zur Erdung. Der breite Pol bzw. der Erdungspol dienen der
Sicherheit. Wenn der zur Verfügung gestellte Stecker nicht in Ihren Anschluss
passt, konsultieren Sie einen Elektriker, um den veralteten Anschluss zu ersetzen.

¡Advertencia! No eche por tierra la finalidad del tipo de enchufe polarizado con

conexión a tierra. Un enchufe polarizado tiene dos espigas, una más ancha
que la otra. Un enchufe con conexión a tierra tiene dos espigas iguales y una
tercera espiga que sirve para la conexión a tierra. La expiga ancha, o la tercera
espiga, sirven para su seguridad. Si el enchufe suministrado no encaja en el
tomacorriente, consulte con un electricista para reemplazar el tomacorriente
obsoleto.

Aviso! Não anule a finalidade da segurança da ficha polarizada ou do tipo ligação

terra. Uma ficha polarizada tem duas lâminas sendo uma mais larga do que
a outra. Uma ficha do tipo de ligação à terra tem duas lâminas e um terceiro
terminal de ligação à terra. A lâmina larga ou o terceiro terminal são fornecidos
para sua segurança. Se a ficha fornecida não couber na sua tomada, consulte um
electricista para a substituição da tomada obsoleta.

Avviso! Non compromettere la sicurezza della spina polarizzata o con messa a

terra. Una spina polarizzata ha due spinotti, di cui uno più largo. Una spina con
messa a terra ha due spinotti e un terzo polo per la messa a terra. Lo spinotto
largo o il terzo polo sono forniti per motivi di sicurezza. Se la spina fornita non
si inserisce nella presa di corrente, contattare un elettricista per la sostituzione
della presa obsoleta.

Warning! Since the Mains plug is used as the disconnection for the device, it must

remain readily accessible and operable.

Avertissement! Puisque la prise principale est utilisée pour débrancher l'appareil,

elle doit rester aisément accessible et fonctionnelle.

Warnung! Da der Netzstecker als Trennvorrichtung dient, muss er stets zugänglich

und funktionsfähig sein.

¡Advertencia! Puesto que el enchufe de la red eléctrica se utiliza como dispositivo

de desconexión, debe seguir siendo fácilmente accesible y operable.

Aviso! Dado que a ficha principal é utilizada como a desconexão para o dispositivo,

esta deve manter-se prontamente acessível e funcional.

Avviso! Poiché il cavo di alimentazione viene usato come dispositivo di

sconnessione, deve rimane prontamente accessibile e operabile.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 74 www.aja.com

Warning! Protect the power cord from being walked on or pinched particularly at

plugs, convenience receptacles, and the point where they exit from the device.

Avertissement! Protégez le cordon d'alimentation pour que l'on ne marche

pas dessus ou qu'on le pince, en particulier au niveau des prises mâles, des
réceptacles de convenance, et à l'endroit où il sort de l'appareil.

Warnung! Vermeiden Sie, dass auf das Netzkabel getreten oder das Kabel geknickt

wird, insbesondere an den Steckern, den Steckdosen und am Kabelausgang am
Gerät.

¡Advertencia! Proteja el cable de energía para que no se le pise ni apriete, en

especial cerca del enchufe, los receptáculos de conveniencia y el punto del que
salen del equipo.

Aviso! Proteja o cabo de alimentação de ser pisado ou de ser comprimido

particularmente nas fichas, em tomadas de parede de conveniência e no ponto
de onde sai do dispositivo.

Avviso! Proteggere il cavo di alimentazione in modo che nessuno ci cammini sopra

e che non venga schiacciato soprattutto in corrispondenza delle spine e del
punto in cui esce dal dispositivo.

Warning! Unplug this device during lightning storms or when unused for long

periods of time.

Avertissement! Débranchez cet appareil pendant les orages avec éclairsou s'il est

inutilisé pendant de longues périodes.

Warnung! Das Gerät ist bei Gewitterstürmen oder wenn es über lange Zeiträume

ungenutzt bleibt vom Netz zu trennen.

¡Advertencia! Desenchufe este dispositivo durante tormentas eléctricas o cuando

no se lo utilice por largos periodos del tiempo.

Aviso! Desconecte este dispositivo da tomada durante trovoadas ou quando não é

utilizado durante longos períodos de tempo.

Avviso! Utilizzare soltanto i collegamenti e gli accessori specificati e/o venduti dal

produttore, quali il treppiedi e l'esoscheletro.

Warning! Do not open the chassis. There are no user-serviceable parts inside.

Opening the chassis will void the warranty unless performed by an AJA service
center or licensed facility.

Avertissement! Ne pas ouvrir le châssis. Aucun élément à l’intérieur du châssis

ne peut être réparé par l’utilisateur. La garantie sera annulée si le châssis est
ouvert par toute autre personne qu’un technicien d’un centre de service ou d’un
établissement agréé AJA.

Warnung! Öffnen Sie das Gehäuse nicht. Keine der Geräteteile können vom

Benutzer gewartet werden. Durch das Öffnen des Gehäuses wird die Garantie
hinfällig, es sei denn, solche Wartungsarbeiten werden in einem AJA-Service­Center oder einem lizenzierten Betrieb vorgenommen.

¡Advertencia! No abra el chasis. El interior no contiene piezas reparables por el

usuario. El abrir el chasis anulará la garantía a menos que se lo haga en un centro
de servicio AJA o en un local autorizado.

Advertência! Não abra o chassi. Não há internamente nenhuma peça que permita

manutenção pelo usuário. Abrir o chassi anula a garantia, a menos que a abertura
seja realizada por uma central de serviços da AJA ou por um local autorizado.

Avvertenza! Non aprire lo chassis. All’interno non ci sono parti riparabili

dall’utente. L’apertura dello chassis invaliderà la garanzia se non viene effettuata
da un centro ufficiale o autorizzato AJA.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 75 www.aja.com

Warranty and Liability Information

Limited Warranty on Hardware

AJA Video Systems, Inc. (AJA Video) warrants that the hardware product, not including
software components, will be free from defects in materials and workmanship for a
period of five years from the date of purchase. AJA Video provides a separate software
warranty as part of the license agreement applicable to software components.

If the Customer brings a valid claim under this limited warranty for a hardware product
(hereafter, a “product”) during the applicable warranty period, AJA Video will, at its sole
option and as the Customer’s sole remedy for breach of the above warranty, provide one
of the following remedies:

• Repair or facilitate the repair the product within a reasonable period of time, free of
charge for parts and labor.

• Replace the product with a direct replacement or with a product that performs
substantially the same function as the original product.

• Issue a refund of the original purchase price less depreciation to be determined
based on the age of the product at the time remedy is sought under this limited
warranty.

To obtain service under this warranty, the Customer must notify AJA Video of the defect
before expiration of the warranty period and make suitable arrangements for the
performance of service by contacting AJA Video support through the channels set forth
on the support contacts web page at https://www.aja.com/support. Except as stated,
the Customer shall bear all shipping, packing, insurance and other costs, excluding parts
and labor, to effectuate repair. Customer shall pack and ship the defective product to
a service center designated by AJA Video, with shipping charges prepaid. AJA Video
shall pay to return the product to Customer, but only if to a location within the country
in which the AJA Video service center is located. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY
RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE TERMS OF THIS PARAGRAPH MAY
NOT APPLY TO YOU.

Limitation of Liability

Under no circumstances shall AJA video BE LIABLE IN ANY WAY FOR ANY LOST,
CORRUPTED OR DESTROYED DATA, FOOTAGE OR WORK, OR FOR ANY OTHER INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, OR FOR ANY
THIRD PARTY CLAIM, IN CONNECTION WITH THE PRODUCT, WHETHER RESULTING
FROM DEFECTS IN THE PRODUCT, SOFTWARE OR HARDWARE FAILURE, OR ANY OTHER
CAUSE WHATSOEVER, EVEN IF AJA VIDEO HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. AJA VIDEO’S LIABILITY IN CONNECTION WITH THE PRODUCT SHALL
UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT.
The foregoing limitations apply even if any remedy set forth in this LIMITED WARRANTY
fails of its essential purpose. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
SOME OR ALL OF THE TERMS OF THIS PARAGRAPH MAY NOT APPLY TO YOU.

Governing Law and Language; Your Rights

This limited warranty is the only warranty provided by AJA Video on the hardware
product. It supersedes all prior or contemporaneous understandings regarding such
subject matter. No amendment to or modification of this warranty will be binding
unless in writing and signed by AJA Video. The laws of the State of California, USA will
govern this warranty and any dispute arising from it. Any translation of this Agreement is
intended for convenience and to meet local requirements and in the event of a dispute
between the English and any non-English versions, the English version of this warranty
will govern. This limited warranty gives you specific legal rights and you may have other
rights that vary from jurisdiction to jurisdiction, some of which are noted above.

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 76 www.aja.com

Index

Symbols

11 63

A

Advantages of IR-Over-IP 40
Advantages of Serial Control Over

IP 42
Advantages of USB Over IP 44
AJA Dante Audio Equipment 14
AJA Support 2
Already Familiar with Dante

Controller for Audio? 33
Applying Presets 47
Audio Input or Output IP 67
Audio Routing 39
Automatic Discovery 19
Automatic network configuration

19
Automatic Notification of Device

Errors 59

B

Base and Surface Mount Installation

12

C

Ca bling 13
Checking for Updates Automatically

57
Codec 67
Compatibility 6
Computer Configuration 61
Contacting AJA Support 2
Correct IP configuration 62
Create a Multicast 36, 37

D

Dante Applications for PC or Mac 58
Dante Audio 5
Dante AV 4K-R AJA Config Controls

30
Dante AV 4K-R Connectors 8
Dante AV 4K-R Rear Panel LEDs 11
Dante AV 4K-T AJA Config Controls

26
Dante AV 4K-T and Dante AV 4K-R

Front Panel LEDs 9
Dante AV 4K-T Connectors 7
Dante AV 4K-T Rear Panel LEDs 10
Dante AV Ultra 5
Dante Controller 58

Training Videos 64
Dante Controller Software 15
Dante Firmware Update Manager

Application 64

Dante Studio Applications (Windows

Only) 58

Dante Updater Application 64
Dante Via 58
Dante Video Training by Audinate

64
Dante Virtual Soundcard 58
Device Roles 46
Digital Video Playback and

Recording Devices 14
Discovery and Auto-Configuration

19
Discovery, Registration and Control

65
DO NOT STACK 12

E

Energy Efficient Ethernet (EEE)

Switches 64
Environment 68
Events Tab 64
Expected Bandwidth 6

F

FailSafe Tab 56
Familiar with Dante Controller for

Audio? 34
Features 5
Flows 34

G

Guidelines for Using the Ethernet

Ports 18

H

Hardware Component

Requirements 15
History Tab 56
Home Tab 55
How do I check IP addresses 63

I

Implementing IR-Over-IP 40
Implementing Serial Control Over

IP 42
Implementing USB Over IP 44
Importing Files to Dante Updater 57
Incorrect General IP Configuration

62
Incorrect PC/Mac IP Configuration

62
Installation 12
Installing Dante Controller 16
Interoperability 58
Introduction to Video Multicasting

35
I/O Connections 7
IP Network Configuration: Possible

Mistakes 62
IR-Over-IP Dante Controller Routing

41

IR-Over-IP Setups 40

K

KVM 44
KVM: USB over IP 44

L

Launch and Use Dante Controller 18
Launching Dante Controller 20
LED Indicators 9
Library Tab 56
Live Concert Touring System 59

M

Media Transport Interfaces 65
Mini-Guide to Dante Controller 64
Multicasting a Dante AV 4K-T 36

N

Network Configuration 61
Infrared: IR-Over-IP 40
Notices 2

O

On-Screen Warning and Error

Indicators 59

Opening AJA Config Tab for Dante

AV 4K-R 27

Opening AJA Config Tab for Dante

AV 4K-T 24

Optional Equipment and Software

to Prepare 14
Overview 5
Overview of the Dante Controller

Application 20

P

Parts List 12
Physical Setup 12
Power 68
Power Up 18

Q

Quick Start Guide 64

R

Rack Mount Installation 13
Reference 67
Required Software 15
Requirements 12
Routing For Video Devices 35, 36
Routing Video With Multicast 38

S

Safety and Compliance 69
Saving Presets 47

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 77 www.aja.com

Serial Control over IP 42
Serial-Over-IP Dante Controller

Routing 43

Serial-Over-IP: Example PTZ Camera

Setups 42
Size (W x D x H) 68
Specifications 65
Switch Checklist 64
Symptoms of Switch or Cabling

Issues 64
Symptoms of using the wrong

network interface 62
System Setup 13

T

Technical Support 2, 64
Tech Specs 65
Third Party Software Applications

58
Trademarks 2
Troubleshooting 59
Troubleshooting Dante IP Address

Configuration 61
Troubleshooting Switch

Configuration and Cabling 63
Troubleshoot Using the Dante AV

4K-T/R LEDs 59
Troubleshoot Using the Dante

Controller Application 59

U

Uninstalling Dante Controller 16
Unpacking 12
USB-Over-IP Dante Controller

Routing 45
USB Over IP Setups for KVM 44
User Controls 12
User Interface 68
User Presets 46, 64
Using Dante Controller 18, 20
Using POE+ 18

V

Video Channels are Routed like

Audio Channels 34
Video Channels Are Unicast by

Default 35
Video Codecs 6
Video Formats 65
Video Input or Output IP 66
Video Input & Output Digital 65
Video Signal Enhancement 14
Video Transport 6

W

Warranty and Liability Information

76
Weight 68
What can I do with Presets? 46
When are Presets Helpful? 46

Dante AV 4K-T & 4K-R Installation & Operation Manual v1.0r3 78 www.aja.com