Page 1
Companion 5
Oxygen Concentrator
TM
User Manual
Page 2
User Controls & System Status Indicators
Symbol Definition Symbol Definition
Read user manual before operation. See user manual
for instructions.
No Smoking Icon: Do not smoke near unit. Use no oil or grease.
Warnings / ALERT (Yellow) Indicator No open or naked ames.
Class II equipment No serviceable parts inside. Do not open cover.
I/O
On/Off Switch
0
Oxygen Output
2
Type BF Applied Part (degree of protection against
electric shock)
This symbol is to remind the equipment owners
to return it to a recycling facility at the end of its
life, per Waste Electrical and Electronic Equipment
(WEEE) Directive.
Authorized representative in the European
Community
IPX1
Certied for both the U.S. and Canadian markets, to
the applicable U.S. and Canadian standards.
Drip Proof Equipment-IPX1: The Companion 5
provides protection against the harmful effects of the
ingress of liquids. (IPX1, per IEC 60529)
Name and address of manufacturer
2 — 15062781 B
Page 3
Contents
User Controls & System Status Indicators ..............................................................................................2
Quick Start Guide ......................................................................................................................................4
Indications for Use ....................................................................................................................................7
Contraindications for Use ......................................................................................................................... 7
Safety Guidelines ......................................................................................................................................7
Recommended Operating Environments ................................................................................................9
Operating Instructions ............................................................................................................................ 10
Alarm Conditions ..................................................................................................................................... 13
Troubleshooting ....................................................................................................................................... 14
Cleaning, Care & Routine Maintenance .................................................................................................15
Companion 5 User Manual — 3
Page 4
Quick Start Guide
Unpack Your Companion 5
1
Companion 5
Getting to Know Your Companion 5
2
Review all Warnings, Cautions and additional device information
in the rest of this manual.
Become familiar with the key features of the Companion 5 and
the User Control Panel.
FRONT
Power Switch
Oxygen
Outlet Barb
Outer Case
LED Display
LCD Display
Humidifier
Bottle Support
Stand (Bottle
optional)
Air Inlet
Flow Meter
BACK
4 — 15062781 B
Exhaust Vent
Page 5
The Companion 5 Components
Outer Case Durable plastic case that encloses and protects the
inner components of the CAIRE Companion 5.
Power Switch ON/OFF power switch used to initiate or stop power
supply to the unit. The ON position is indicated by the
“l” symbol, and the OFF position is indicated by the
“O” symbol.
Outlet Barb Oxygen exits the Companion 5 here after it has been
filtered and concentrated. Either a single lumen nasal
cannula or standard oxygen tubing is attached to
deliver to the patient. The maximum length of oxygen
tubing attached to the concentrator is 50 ft.
LED Display Contains a green, yellow and red LED light. The green
light indicates normal operation, and the yellow* and
red lights indicate alarms conditions. (See the Alarm
Conditions section of the instruction for more information.)
LCD Display Digital display of the elapsed operation time of the con-
centrator. Displays to the nearest tenth of an hour and
cannot be reset. Displays alarm codes.
Flow Meter Used to adjust and display the flow rate of oxygen that
is delivered. Flow rates range from 0.5 - 5 liters per
minute (LPM) and can be adjusted by turning the knob.
Humidifier
Bottle Support
Stand (Bottle
optional)
Location to attach a humidifier bottle. The stand contains an elastic band used to secure the bottle on the
stand. A humidifier bottle provides additional moisture
to the oxygen flow. The bottle is filled with distilled
water, and the moisture is used to prevent drying of the
nasal tissues.
*Oxygen Concentrator Status Indicator (OCSI)
models only
Attaching Humidifier Bottle & Cannula
3
If using a humidier bottle, rst ll the bottle with distilled water
to the manufacturer’s specied level. Place bottle in designated
support stand and secure with the elastic band. Connect one
end of the humidier tube to the bottle, and the other to the
Companion 5 outlet barb. Connect a nasal cannula to the outlet
barb on the humidier bottle.
If not using a humidier bottle, connect the oxygen cannula to the
Companion 5 outlet barb.
Companion 5 User Manual — 5
Page 6
Power On and Warm Up
Adjust Flow Setting to Prescribed Level
4
Plug the AC power cord into an AC outlet.
Toggle the Power Switch to the On position. When the
Companion 5 is plugged in properly and the switch is toggled
into the “ON” (I) position, the external power indicator will
appear on the user control panel.
Power
Switch
5
Use the Flow Control Knob to select the ow prescribed by your
physician.
WARNING: IT IS VERY IMPORTANT TO SELECT ONLY THE
PRESCRIBED LEVEL OF OXYGEN. DO NOT CHANGE THE
FLOW SELECTION UNLESS YOU HAVE BEEN DIRECTED TO DO
SO BY A LICENSED CLINICIAN. THE OXYGEN CONCENTRATOR MAY BE
USED DURING SLEEP UNDER THE RECOMMENDATION OF A QUALIFIED CLINICIAN.
When the Companion 5 is plugged in properly, a green indicator
on the LED Display will light up. After initially powering ON the
device, please allow up to ten (10) minutes for the device to reach
its performance specications.
Note: All LED lights will illuminate upon start-up. After the concentrator
completes the warm-up cycle, only the green light will remain on.
For OCSI Models: The O2 Light will illuminate for four (4)
seconds upon start-up. After this initial start-up, this light
is disabled for approximately ve (5) minutes while the
concentration rises to specications.
Power
Indicator
LED
Breathe normally through the nasal cannula.
To adjust ow rate:
Turn counter-clockwise to increase ow.
Turn clockwise to decrease ow.
The middle of the ball indicates ow rate.
There are two sets of lines (front and back). To properly read the
ow meter, adjust your viewing angle so front and back lines line
up exactly. See picture below.
6 — 15062781 B
Page 7
Important!
Safety Instructions are defined as follows:
WARNING: IMPORTANT SAFETY INFORMATION FOR HAZARDS THAT MIGHT CAUSE SERIOUS INJURY.
CAUTION: Important information for preventing damage to
the Companion 5.
Note: Information needing special attention.
Indications for Use
The Companion 5 is intended for the administration
of supplemental oxygen. The device is not intended for
life support, nor does it provide any patient monitoring
capabilities.
WARNING: IT IS VERY IMPORTANT TO SELECT ONLY THE
PRESCRIBED LEVEL OF OXYGEN. DO NOT CHANGE THE
FLOW SELECTION UNLESS YOU HAVE BEEN DIRECTED TO DO
SO BY A LICENSED CLINICIAN. THE OXYGEN CONCENTRATOR MAY BE
USED DURING SLEEP UNDER THE RECOMMENDATION OF A QUALIFIED CLINICIAN.
WARNING: FEDERAL (USA) LAW RESTRICTS THIS DEVICE TO SALE OR
RENTAL BY ORDER OF A PHYSICIAN OR OTHER LICENSED HEALTH
CARE PROVIDER.
WARNING: THIS UNIT IS NOT TO BE USED FOR LIFE SUPPORT. GERIATRIC, PEDIATRIC, OR ANY OTHER PATIENT UNABLE TO COMMUNICATE
DISCOMFORT WHILE USING THIS DEVICE MAY REQUIRE ADDITIONAL
MONITORING. PATIENTS WITH HEARING AND/OR SIGHT IMPAIRMENT(S) MAY NEED ASSISTANCE WITH MONITORING ALARMS.
Contraindications for Use
WARNING: IN CERTAIN CIRCUMSTANCES, THE USE OF
NON-PRESCRIBED OXYGEN CAN BE HAZARDOUS. THIS
DEVICE SHOULD ONLY BE USED WHEN PRESCRIBED BY A
PHYSICIAN.
WARNING: NOT FOR USE IN THE PRESENCE OF FLAMMABLE ANESTHETICS.
WARNING: AS WITH ANY ELECTRICALLY POWERED DEVICE, THE
USER MAY EXPERIENCE PERIODS OF NON-OPERATION AS A RESULT
OF ELECTRICAL POWER INTERRUPTION, OR THE NEED TO HAVE THE
COMPANION 5 SERVICED BY A QUALIFIED TECHNICIAN. THE COMPANION 5 IS NOT APPROPRIATE FOR ANY PATIENT WHO WOULD
EXPERIENCE ADVERSE HEALTH CONSEQUENCES AS THE RESULT OF
SUCH TEMPORARY INTERRUPTION.
Safety Guidelines
WARNING: NO MODIFICATION OF THIS EQUIPMENT IS
PERMITTED
WARNING: THE MANUFACTURER RECOMMENDS AN ALTERNATE SOURCE OF SUPPLEMENTAL OXYGEN IN THE EVENT
OF A POWER OUTAGE, ALARM CONDITION, OR MECHANICAL FAILURE. CONSULT YOUR PHYSICIAN OR EQUIPMENT PROVIDER
FOR THE TYPE OF RESERVE SYSTEM REQUIRED.
WARNING: THIS DEVICE SUPPLIES HIGH-CONCENTRATION OXYGEN
THAT PROMOTES RAPID BURNING. DO NOT ALLOW SMOKING OR
OPEN FLAMES WITHIN THE SAME ROOM OF (1) THIS DEVICE, OR (2)
ANY OXYGEN-CARRYING ACCESSORY. FAILURE TO OBSERVE THIS
WARNING CAN RESULT IN SEVERE FIRE, PROPERTY DAMAGE, AND/OR
CAUSE PHYSICAL INJURY OR DEATH.
WARNING: DO NOT OPERATE UNIT IN A RESTRICTED OR CONFINED
SPACE (I.E., A SMALL CASE) WHERE VENTILATION CAN BE LIMITED.
THIS CAN CAUSE THE OXYGEN CONCENTRATOR TO OVERHEAT AND
IMPAIR PERFORMANCE.
WARNING: THE CONCENTRATOR SHOULD BE LOCATED AS TO AVOID
SMOKE, POLLUTANTS OR FUMES.
WARNING: THE USE OF SOME OXYGEN ADMINISTRATING ACCESSORIES NOT SPECIFIED FOR THIS OXYGEN CONCENTRATOR MAY IMPAIR
ITS PERFORMANCE. RECOMMENDED ACCESSORIES ARE REFERENCED
WITHIN THIS MANUAL.
WARNING: IF THE OXYGEN CONCENTRATOR HAS BEEN DROPPED,
DAMAGED OR EXPOSED TO WATER PLEASE CONTACT YOUR HOME
CARE PROVIDER FOR INSPECTION OR POSSIBLE REPAIR OF THE
DEVICE. DO NOT USE THE OXYGEN CONCENTRATOR IF IT HAS A DAMAGED POWER CORD OR PLUG.
WARNING: DO NOT ALLOW EITHER THE AIR INTAKE OR THE AIR
OUTLET VENTS TO BECOME BLOCKED. DO NOT DROP OR INSERT ANY
OBJECTS INTO ANY OPENINGS ON THE DEVICE. THIS CAN CAUSE THE
OXYGEN CONCENTRATOR TO OVERHEAT AND IMPAIR PERFORMANCE.
WARNING: DO NOT OVERFILL THE OPTIONAL HUMIDIFIER. FILL THE
OPTIONAL HUMIDIFIER WITH WATER ONLY TO THE LEVEL SHOWN BY
THE MANUFACTURER OF THE HUMIDIFIER.
WARNING: DO NOT OPERATE THIS EQUIPMENT WITHOUT FIRST
READING AND UNDERSTANDING THIS MANUAL. IF YOU ARE UNABLE
TO UNDERSTAND THE WARNINGS AND INSTRUCTIONS, CONTACT
YOUR EQUIPMENT PROVIDER BEFORE ATTEMPTING TO USE THIS
EQUIPMENT; OTHERWISE, INJURY OR DAMAGE MAY RESULT.
WARNING: IF YOU FEEL DISCOMFORT OR ARE EXPERIENCING A MEDICAL EMERGENCY, SEEK MEDICAL ASSISTANCE IMMEDIATELY.
Companion 5 User Manual — 7
Page 8
WARNING: OPERATING THE OXYGEN CONCENTRATOR
OUTSIDE OF THE OPERATIONAL TEMPERATURE SPECIFICATIONS CAN LIMIT THE CONCENTRATOR’S ABILITY TO
MEET OXYGEN CONCENTRATION SPECIFICATION. REFER TO
THE SPECIFICATION SECTION OF THIS MANUAL FOR TEMPERATURE
LIMITS.
WARNING: USE NO OIL, GREASE, OR PETROLEUM-BASED OR OTHER
FLAMMABLE PRODUCTS WITH THE OXYGEN-CARRYING ACCESSORIES
OR THE OXYGEN CONCENTRATOR. ONLY WATER BASED, OXYGEN
COMPATIBLE LOTIONS OR SALVES SHOULD BE USED. OXYGEN ACCELERATES THE COMBUSTION OF FLAMMABLE SUBSTANCES.
WARNING: THE OXYGEN CONCENTRATOR SHOULD NOT BE USED ADJACENT TO OR STACKED WITH OTHER EQUIPMENT. IF ADJACENT OR
STACKED USE IS UNAVOIDABLE, THE DEVICE SHOULD BE OBSERVED
TO VERIFY NORMAL OPERATION.
CAUTION: In the event of an alarm or you observe the
Oxygen Concentrator is not working properly; consult
the Troubleshooting section in this manual. If you cannot
resolve the problem, consult your Equipment Provider.
CAUTION: To prevent a void warranty, follow all manufacturers’
instructions.
WARNING: DO NOT ATTEMPT ANY MAINTENANCE OTHER
THAN THE POSSIBLE SOLUTIONS LISTED WITHIN THIS
MANUAL. DO NOT REMOVE COVERS, ONLY YOUR EQUIPMENT PROVIDER OR A QUALIFIED SERVICE TECHNICIAN SHOULD
REMOVE THE COVERS OR SERVICE THIS DEVICE.
WARNING: ONLY ACCESSORIES RECOMMENDED BY THE MANUFACTURER. USE OF ANY OTHER MAY BE HAZARDOUS, CAUSE SERIOUS
DAMAGE TO YOUR OXYGEN CONCENTRATOR AND WILL VOID THE
WARRANTY.
WARNING: SMOKING WHILE USING OXYGEN IS THE NUMBER ONE CAUSE OF FIRE INJURIES AND RELATED DEATHS.
YOU MUST FOLLOW THESE SAFETY WARNINGS:
WARNING: DO NOT ALLOW SMOKING, CANDLES, OR OPEN FLAMES
IN THE SAME ROOM WITH THE DEVICE OR THE OXYGEN-CARRYING
ACCESSORIES.
WARNING: SMOKING WHILE WEARING AN OXYGEN CANNULA MAY
CAUSE FACIAL BURNS AND POSSIBLY DEATH.
WARNING: IF YOU SMOKE, THESE 3 STEPS MAY SAVE YOUR LIFE:
TURN OFF THE OXYGEN CONCENTRATOR, TAKE OFF THE CANNULA,
AND LEAVE THE ROOM WHERE THIS DEVICE IS LOCATED.
WARNING: “NO SMOKING – OXYGEN IN USE” SIGNS MUST BE
PROMINENTLY DISPLAYED IN THE HOME, OR WHERE OXYGEN IS IN
USE. PATIENTS AND THEIR CAREGIVERS MUST BE INFORMED ABOUT
THE DANGERS OF SMOKING IN THE PRESENCE OF, OR WHILE USING,
MEDICAL OXYGEN.
WARNING: DO NOT USE YOUR OXYGEN CONCENTRATOR IN THE
PRESENCE OF FLAMMABLE GASES. THIS CAN RESULT IN RAPID
BURNING CAUSING PROPERTY DAMAGE, BODILY INJURIES OR
DEATH.
WARNING: REMOVING THE CANNULA AND PUTTING IT ON CLOTHING, BEDDING, SOFAS, OR OTHER CUSHION MATERIAL WILL CAUSE
A FLASH FIRE WHEN EXPOSED TO A CIGARETTE, HEAT SOURCE, OR
FLAME.
WARNING: DO NOT LEAVE A NASAL CANNULA ON OR UNDER CLOTHING, BED COVERINGS OR CHAIR CUSHIONS. IF THE UNIT IS TURNED
ON BUT NOT IN USE, THE OXYGEN WILL MAKE THE MATERIAL FLAMMABLE. SET THE I/0 POWER SWITCH TO THE 0 (OFF) POSITION WHEN
THE OXYGEN CONCENTRATOR IS NOT IN USE.
CAUTION: Always place oxygen supply tubing and power
cords in a manner that prevents a trip hazard.
WARNING: THE MANUFACTURER RECOMMENDS AN ALTERNATE SOURCE OF SUPPLEMENTAL OXYGEN IN THE EVENT
OF A POWER OUTAGE, ALARM CONDITION, OR MECHANICAL FAILURE. CONSULT YOUR PHYSICIAN OR EQUIPMENT
PROVIDER FOR THE TYPE OF RESERVE SYSTEM REQUIRED.
8 — 15062781 B
Note: Portable and mobile RF communications equipment can effect
medical electrical equipment.
Page 9
Recommended Operating Environments
For proper use of the device, the following chart provides
important information concerning the recommended operating
environments, or operating conditions.
Specifications
Operating
Temperature
Operating
Humidity
Transport/
Storage
Temperature
Electrical Use no extension cords. Use no electrical outlets con-
Operating
Altitude
Placement DO NOT block the air inlet (top rear) or the exhaust vent
Environment Must be smoke, pollutant, and fume free.
Operating
Time
Note: If the Oxygen Concentrator has been stored for an extended period
of time outside its normal operating temperature range, the unit should
be allowed to return to normal operating temperature before being turned
on. (Refer to the Specifications section in this manual.)
41º F to 104º F (5° to 40°C)
10% - 95% at an 82.4° F (28° C) dew point
-40º F to 158º F (-40º C to 70º C)
Humidity: 10% - 95% Non-Condensing
trolled by a switch.
-1253–9879 feet (-382–3011 meters)
(back bottom left and right). Place device a minimum of
12 inches (30 cm) away from walls, draperies, furniture,
etc.
up to 24-hours a day
Proper Placement of the Companion 5
Select a location for the device that avoids the intake of smoke,
fumes and pollutants. Correct placement of the device should
allow intake of air through the air inlet at the top rear of the
cabinet and allow exhaust air to freely leave the exhaust vent at
the bottom left of the device.
Air inlets are located on the upper back and bottom of the
concentrator. Locate the unit so that there is at least 12 inches (30
cm) of space between the concentrator and any walls, furniture,
curtains, or other obstructions.
Place the device such that the alarms can be heard.
Position the oxygen supply tubing in such a way that it does not
kink or occlude.
WARNING: THIS DEVICE SUPPLIES HIGH-CONCENTRATION
OXYGEN THAT PROMOTES RAPID BURNING. DO NOT ALLOW
SMOKING OR OPEN FLAMES WITHIN THE SAME ROOM
OF (1) THIS DEVICE, OR (2) ANY OXYGEN-CARRYING ACCESSORY.
FAILURE TO OBSERVE THIS WARNING CAN RESULT IN SEVERE FIRE,
PROPERTY DAMAGE, AND/OR CAUSE PHYSICAL INJURY OR DEATH.
CAUTION: Do not operate unit in a restricted or confined space (i.e.,
a small case) where ventilation can be limited. This can cause the
Oxygen Concentrator to overheat and impair performance. Do not
allow either the air intake or the air outlet vents to become blocked.
This can cause the Oxygen Concentrator to overheat and impair
performance.
Companion 5 User Manual — 9
Page 10
Operating Instructions
Before Operating
This user manual serves as your reference to help you operate and
maintain the device. If you have any questions or concerns please
call your home care provider.
Important! DO NOT attempt to operate the Companion 5 without
rst reading the Safety Guidelines section of this manual.
Please follow all of the operating instructions. Please observe
all Warnings on the device and in the Users Manual. In order to
reduce the risk of re, personal injury and serious damage to the
Companion 5, please observe all of the safety precautions.
The CAIRE Companion 5 does not create its own oxygen. It
produces highly concentrated oxygen from surrounding room air
and delivers it to you. As it naturally exists, room air contains
approximately only 21% oxygen by volume.
Room air is drawn into the concentrator by a compressor. The
air then travels through a series of lters and a molecular sieve
bed that chemically adsorbs nitrogen molecules. As a result, the
oxygen-enriched air that exits the concentrator is delivered at
87–95% oxygen by volume.
WARNING: CLEAN THE CABINET, CONTROL PANEL, AND
POWER CORD ONLY WITH A MILD HOUSEHOLD CLEANER
APPLIED WITH A DAMP (NOT WET) CLOTH OR SPONGE,
AND THEN WIPE ALL SURFACES DRY. DO NOT ALLOW ANY LIQUID TO
GET INSIDE THE DEVICE. PAY SPECIAL ATTENTION TO THE OXYGEN
OUTLET FOR THE CANNULA CONNECTION TO MAKE SURE IT REMAINS FREE OF DUST, WATER, AND PARTICLES.
Step 2: If the Bubble Humidifier WILL NOT be Used
a. Connect a nasal cannula or oxygen tubing to the oxygen outlet
barb.
b. Proceed to step 4.
Step 3: If the Bubble Humidifier WILL be Used
a. Unscrew the lid from the humidifier bottle.
b. Fill the bottle using distilled water. Make sure the water
level is between the manufacturer’s specified maximum and
minimum levels shown on the bottle.
c. Secure the lid of the humidifier bottle. Ensure that there are no
leaks.
d. Connect a nasal cannula or standard oxygen tubing to the
outlet barb on the humidifier bottle.
CAUTION: Do not allow either the air intake or the air
outlet vents to become blocked. This can cause the Oxygen
Concentrator to overheat and impair performance. Do not
operate the Oxygen Concentrator without the air intake filter in
place.
Step 1: Positioning Your Companion 5 for Use
Place the Companion 5 in a well-ventilated, well lit area. Be sure
the air inlet and exhaust vents are not obstructed. Position the
Companion 5 so that all audible and visual indicators or alarms
can be easily seen and heard.
Be sure the air inlet lter is in place
before operating your Companion 5. If
the air inlet lter is missing, contact your
home care provider.
Plug the device into an AC Power outlet.
Air Inlet
Exhaust Vent
Note: Use of a humidifier not specified for use with this concentrator
might affect its performance.
10 — 15062781 B
Page 11
e. Connect one end of the humidifier tube to the lid of the
humidifier bottle.
f. Connect the other end of the humidifier tube to the outlet barb
of the CAIRE Companion 5.
Step 4: Power On and Warm Up
a. Plug the electrical cord of the CAIRE Companion 5 into an
AC outlet.
WARNING: INSPECT THE ELECTRICAL CORD FOR DAMAGE
BEFORE USE. IF THE CORD IS DAMAGED, DO NOT PLUG IT
INTO AN ELECTRICAL OUTLET OR ATTEMPT TO OPERATE
THE CONCENTRATOR.
b. Press the power switch in the “ON” (I) position. When the
Companion 5 is plugged in properly, a green indicator on the
LED Display will light up. After initially powering ON the
device, please allow up to ten (10) minutes for the device to
reach its performance specifications.
Note: All LED lights will illuminate upon start-up. After the concentrator
completes the warm-up cycle, only the green light will remain on.
g. Place the bottle in its designated space on the Humidifier
Bottle Support Stand.
h. Secure the bottle on the stand using the elastic band.
i. Proceed to step 4.
For OCSI Models: The O2 Light will illuminate for four (4)
seconds upon start-up. After this initial start-up, this light
is disabled for approximately five (5) minutes while the
concentration rises to specications.
After a short time, only the green LED remains lit to indicate
normal operation.
Companion 5 User Manual — 11
Page 12
Step 5: Adjust Flow Control Rate
Step 6: Verify Flow and Breathe Normally
a. Turn the flow control knob to the oxygen flow rate (LPM)
prescribed by your physician.
To adjust ow rate:
Turn counter-clockwise to increase ow.
Turn clockwise to decrease ow.
The middle of the ball indicates ow rate.
There are two sets of lines (front and back). To properly read the
ow meter, adjust your viewing angle so front and back lines line
up exactly. See picture below.
a. Verify that oxygen is indeed flowing through the nasal
cannula and that there are no kinks, bends, or blockages in the
tubing.
Note: Ensure the cannula is fully inserted and secure. You should hear or
feel oxygen flow to the prongs of the nasal cannula.
b. Properly position your nasal cannula and breathe normally
through the nasal cannula.
WARNING: IT IS VERY IMPORTANT TO SELECT ONLY THE
PRESCRIBED LEVEL OF OXYGEN. DO NOT CHANGE THE
FLOW SELECTION UNLESS YOU HAVE BEEN DIRECTED TO DO
SO BY A LICENSED CLINICIAN. THE OXYGEN CONCENTRATOR MAY BE
USED DURING SLEEP UNDER THE RECOMMENDATION OF A QUALIFIED CLINICIAN.
12 — 15062781 B
Page 13
Alarm Conditions
Step 7: Turn Off
a. Press the power switch in the “OFF” (O) position when the
CAIRE Companion 5 is no longer in use.
b. Store the Companion 5 in a cool and dry location for a period
no longer than 1 month. The Companion 5 must run for a
minimum of 2 hours per month to ensure proper function of
the unit.
CAUTION: Use only accessories recommended by the
manufacturer. Use of any other may be hazardous, cause
serious damage to your oxygen concentrator and will void
the warranty.
CAUTION: Do not use extension cords with this unit or connect too
many plugs into the same electrical outlet. The use of extension
cords could adversely affect the performance of the device. Too
many plugs into one outlet can result in an overload to the electrical
panel causing the breaker/fuse to activate or fire if the breaker or
fuse fails to operate.
CAUTION: Use of cables and adapters other than those specified,
with the exception of cables and adapters sold by the manufacturer of the medical electrical equipment as replacement parts for
internal components, may result in increased emissions of decreased
immunity of the Oxygen Concentrator.
Your CAIRE Companion 5 uses a combination of two or three
(for models with OCSI) LED lights and an audible alarm to alert
you when there is a malfunction with your concentrator.
1) Green LED - Indicates normal operation.
2) Red LED - Indicates system malfunction. See Alarm
Conditions Table below for more details.
3) Yellow LED (OCSI Models Only) - Indicates low oxygen
concentration. See Alarm Conditions Table below for more
details.
The Alarm Conditions Table on the following page shows
the different alarm conditions that can be displayed by the
concentrator. It outlines possible causes and the actions you
should take if the alarm is experienced. In the case of any alarm,
it is recommended that you contact your healthcare provider as
soon as possible.
WARNING: DO NOT IGNORE ALARMS
WARNINGS: THE MANUFACTURER RECOMMENDS AN
ALTERNATE SOURCE OF SUPPLEMENTAL OXYGEN IN THE
EVENT OF A POWER OUTAGE, ALARM CONDITION, OR MECHANICAL
FAILURE. CONSULT YOUR PHYSICIAN OR EQUIPMENT PROVIDER FOR
THE TYPE OF RESERVE SYSTEM REQUIRED.
WARNING: DO NOT ALLOW EITHER THE AIR INTAKE OR THE
AIR OUTLET VENTS TO BECOME BLOCKED. THIS CAN CAUSE
THE OXYGEN CONCENTRATOR TO OVERHEAT AND IMPAIR
PERFORMANCE.
Note: To Equipment Provider: The following oxygen administration accessories are recommended for use with the Oxygen Concentrator:
• Nasal Cannula with 7 feet (2.1 m) of tubing: PN 5408-SEQ
• For any additional recommended accessories, please see the Accessories
Catalog (PN ML-LOX0010) available on www.CAIREmedical.com.
• CAIRE offers the OxySafe™ as an optional accessory. This is intended to
be used in conjunction with the Companion 5 concentrator. For customers in regions requiring compliance to EN ISO 8359:1996-Ammendment
1:2012, this accessory will meet this need.
The OxySafe™ is a thermal fuse to stop the ow of gas in the event that
the downstream cannula or oxygen tubing is ignited and burns to the OxySafe. It is placed in-line with the nasal cannula or oxygen tubing between
the patient and the oxygen outlet of the Companion 5.
For proper use of the OxySafe, always refer to the manufacturer’s instructions (included with each OxySafe kit).
CAIRE offers an OxySafe™ kit that includes a cannula headpiece,
OxySafe™, and 7’ tubing: PN 20628667
Green
Red
Yellow
Above: Companion 5 with OCSI
Below: Companion 5 without OCSI
Green
Red
Companion 5 User Manual — 13
Page 14
Alarm Conditions Table
Audible
Colored LED Cause Your Action
Alarm
Off Green Solid The concentrator is working properly. None
The concentrator has lost power but
Continuous RED Solid
Continuous RED Solid System Malfunction
Beeping RED Flashing
Continuous Yellow Solid
Beeping Yellow Flashing
the power switch is still in the “ON”
position.
Product Flow Rate Too High or Too
Low
The Companion 5 has detected low
oxygen levels.
The Companion 5 has detected low
oxygen levels.
Verify that the concentrator’s electrical cord is plugged into an outlet and that
the outlet has power. Try a different outlet. If the problem continues, connect to a
back-up oxygen supply and contact your healthcare provider.
Turn the power switch in the “OFF” position immediately. Disconnect the AC
Power from the wall outlet. Wait 5 minutes. Connect the AC Power back into the
wall outlet and turn the concentrator back on again. If the alarm continues, service is required. Connect to a backup oxygen supply and contact your healthcare
provider immediately.
1. Ensure that the cannula is not kinked or blocked. If used with a humidifier
bottle, ensure that it is filled properly and not creating a blockage.
2. Ensure that the Companion 5 has proper ventilation. It needs to be at least 12
inches from any surface to ensure the vents are not blocked.
3. If the problem persists, switch to an alternate source of oxygen and contact
healthcare provider for assistance.
1. Ensure the air intake filter is not is not clogged or restricted. Clean and replace
the filter if necessary.
2. Ensure the Companion 5 is in a well-ventilated area. Make sure there are at
least 12 inches between the back and sides of the Companion and any obstructions (furniture, curtain, etc.).
3. If the condition persists, switch to an alternate source of oxygen and contact
your healthcare provider immediately.
Troubleshooting
It is recommended that you contact your healthcare provider if
your concentrator displays any alarms or if you feel that your
concentrator is not working properly. You should not attempt
to repair the concentrator yourself. Repair should only be
performed by a trained service technician. However, there are
User Troubleshooting Table
Problem Possible Cause Your Action
The concentrator
is turned on, but
it is not operating
properly.
You are experiencing
low or no oxygen
flow.
1. The electrical cord is not plugged in to an outlet. 1. Plug in the electrical cord.
2. The electrical outlet is not providing power. 2. Check your household fuse and circuit. Try a different outlet.
3. Internal failure.
1. The flow control setting has been changed.
2. Tubing has been disconnected.
3. The oxygen tubing or cannula is kinked. 3. Check for kinks or blockages in your tubing. Repair if needed.
4. There is a leak in your cannula or tubing.
5. Air flow into the concentrator is impeded.
6. Internal failure.
some troubleshooting steps that you can take if you experience
problems with your CAIRE Companion 5. They are outlined
in the following table. You can use this chart by following the
checks for your problem in numerical order.
3. Connect to a back-up oxygen supply. Contact your healthcare provider
immediately.
1. Verify that the flow control knob is set on your appropriate Liter Per
Minute (LPM) setting prescribed by your doctor.
2. Verify that the tubing is tight at all connections (outlet barb, bubble
humidifier, water trap, etc). Re-secure any connections if necessary.
4. Inspect all tubing and the cannula for leaks. You can do this by either
listening or feeling for escaping air. Replace leaky tubing or cannula.
5. Verify that nothing is blocking the inlets of the concentrator. Be sure it is
at least 12 inches (30 cm) away from furniture, walls, or other obstructions.
6. Connect to a back-up oxygen supply. Contact your healthcare provider
immediately.
Note: If your Companion 5 is still alarming after using the Alarm Conditions and Troubleshooting tables, please contact Technical Service at
1-800-482-2473 with the alarm code displayed on the LCD Display.
14 — 15062781 B
Page 15
Cleaning, Care & Routine Maintenance
Routine Maintenance
Servicing of the internal components inside the cabinet of
the Companion 5 must be conducted by a CAIRE trained and
qualied service technician as needed.
Preventative Maintenance (PM) to be completed on a bi-annual
or yearly basis. Consult your provider to arrange PM schedule.
Your home care provider or qualied technician will perform
inspections of the alarms, internal lters and other internal parts
bi-annually or as needed.
User Care and Cleaning of the Device
Cannula Replacement
Replace your supply tubing and cannula on a regular basis as
recommended by your home care provider. Your physician or
home care provider will provide you with cleaning, disinfection
and replacement information.
Note: Always follow the cannula manufacturer’s instructions for proper
use. Replace the disposable cannula as recommended by the cannula
manufacturer or your Equipment Provider. Additional supplies are available from your Equipment Provider.
Air Inlet Filter
Filters should be changed as required by your healthcare or DME
provider. Filter replacement schedules and procedures are located
in the CAIRE Companion 5 Technical Manual.
CAUTION: Do not operate the Oxygen Concentrator without the air intake filter in place. If a second filter is pro-
vided, insert the “replacement” filter before you clean the
dirty filter. Clean the dirty filter in a warm soap and water solution
then dry thoroughly prior to use.
Note: The Manufacturer does not recommend the sterilization of this
equipment.
Note: Do not operate the Oxygen Concentrator without the air intake filter
in place.
Power Cord and Outer Case:
Turn OFF the Companion 5 and disconnect from AC power
before any cleaning or disinfecting activity. DO NOT spray
the outer case directly. Use a damp (not wet) cloth or sponge.
Spray the cloth or sponge with a mild detergent solution to clean
the cabinet and power cord. To disinfect the Companion 5, use
Lysol® Brand II disinfectant (or equivalent). Dilute as directed by
the manufacturer of the cleaning product, but do not spray liquid
directly on the Companion 5.
WARNING: ELECTRICAL SHOCK HAZARD. TURN OFF THE
UNIT AND DISCONNECT THE POWER CORD FROM THE
ELECTRICAL OUTLET BEFORE YOU CLEAN THE UNIT TO
PREVENT ACCIDENTAL ELECTRICAL SHOCK AND BURN HAZARD. ONLY
YOUR EQUIPMENT PROVIDER OR A QUALIFIED SERVICE TECHNICIAN
SHOULD REMOVE THE COVERS OR SERVICE THE UNIT.
WARNING: ELECTRICAL SHOCK HAZARD. DISCONNECT THE POWER
CORD FROM THE ELECTRICAL OUTLET BEFORE YOU CLEAN THE UNIT
TO PREVENT ACCIDENTAL ELECTRICAL SHOCK AND BURN HAZARD.
ONLY YOUR EQUIPMENT PROVIDER OR A QUALIFIED SERVICE TECHNICIAN SHOULD REMOVE THE COVERS OR SERVICE THE UNIT.
WARNING: CARE SHOULD BE TAKEN TO PREVENT THE OXYGEN CONCENTRATOR FROM GETTING WET OR ALLOWING FLUIDS TO ENTER
THE UNIT. THIS CAN CAUSE A MALFUNCTION OR SHUT DOWN, AND
CAUSE AN INCREASED RISK FOR ELECTRICAL SHOCK OR BURNS.
WARNING: CLEAN THE CABINET, CONTROL PANEL, AND POWER
CORD ONLY WITH A MILD HOUSEHOLD CLEANER APPLIED WITH A
DAMP (NOT WET) CLOTH OR SPONGE, AND THEN WIPE ALL SURFACES
DRY. DO NOT ALLOW ANY LIQUID TO GET INSIDE THE DEVICE. PAY
SPECIAL ATTENTION TO THE OXYGEN OUTLET FOR THE CANNULA
CONNECTION TO MAKE SURE IT REMAINS FREE OF DUST, WATER,
AND PARTICLES.
WARNING: DO NOT USE LIQUID DIRECTLY ON THE UNIT. A LIST OF
UNDESIRABLE CHEMICAL AGENTS INCLUDES BUT IS NOT LIMITED TO
THE FOLLOWING: ALCOHOL AND ALCOHOL-BASED PRODUCTS, CONCENTRATED CHLORINE-BASED PRODUCTS (ETHYLENE CHLORIDE),
AND OIL- BASED PRODUCTS (PINE-SOL®, LESTOIL®). THESE ARE NOT
TO BE USED TO CLEAN THE PLASTIC HOUSING ON OXYGEN CONCENTRATOR, AS THEY CAN DAMAGE THE UNIT’S PLASTIC.
Bubble Humidifier (if Applicable)
You should check your bubble humidier daily to ensure that
its water level is between the specied minimum and maximum
levels. Rell the bottle as necessary using distilled water. Clean
the humidier bottle in accordance with the manufacturers’
instructions.
Companion 5 User Manual — 15
Page 16
CAIRE Inc.
2200 Airport Industrial Drive, Ste. 500
Ball Ground, GA 30107 USA
1-800-482-2473
Worldwide: www.CAIREmedical.com
Medical Product Services GmbH
Borngasse 20
35619 Braunfels, Germany
Worldwide: www.CAIREmedical.com
CAIRE Inc. reserves the right to discontinue its products, or change the prices, materials, equipment, quality,
descriptions, specifications and/or processes to its products at any time without prior notice and with no further
obligation or consequence. All rights not expressly stated herein are reserved by us, as applicable.
Companion 5® is a trademark of CAIRE Inc., Ball Ground, GA 30107
Lysol® is a registered trademark of Reckitt Benckiser, UK.
Copyright © 2014 Chart Industries PN 15062781 B
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