Airlink101 AIC600W User Manual

ConnectSky™600W

Wireless N MPEG4 Network Camera

Model # AIC600W

User’s Manual

Ver 1.0

Table of Contents

Chapter 1: Familiar with your Internet IP Camera ................................................................. 4

1.1 Package Contents..................................................................................................... 4

1.2 Basic Introduction ................................................................................................... 5

1.3 Product Highlights................................................................................................... 6

1.4 Familiar with Key Components ............................................................................... 7

1.5 Camera Installation.................................................................................................. 9

Chapter 2: Using Web Management Interface...................................................................... 15

2.1 Camera Settings..................................................................................................... 15

2.1.1 About.......................................................................................................... 17

2.2 LAN Settings......................................................................................................... 18

2.2.1 IP Address................................................................................................... 18

2.2.2 RTSP .......................................................................................................... 20

2.2.3 Dynamic DNS............................................................................................. 21

2.2.4 UPnP .......................................................................................................... 22

2.2.5 LoginFree ................................................................................................... 24

2.3 WLAN................................................................................................................... 25

2.4 Video ..................................................................................................................... 30

2.4.1 Dual Mode .................................................................................................. 31

2.4.2 MPEG4....................................................................................................... 32

2.4.3 MJPEG ....................................................................................................... 33

2.5 Email & FTP ......................................................................................................... 34

2.5.1 Email Settings............................................................................................. 34

2.5.2 FTP Settings................................................................................................ 35

2.6 Motion Detection................................................................................................... 37

2.6.1 Basic Settings.............................................................................................. 37

2.6.2 Setup Motion Detection Regions ................................................................. 38

2.7 Schedule Snapshot................................................................................................. 40

2.8 System................................................................................................................... 41

2.8.1 Camera Information .................................................................................... 41

2.8.2 Date / Time Setting ..................................................................................... 42

2.8.3 Utilities ....................................................................................................... 43

2.9 Status..................................................................................................................... 45

2.10 Account ............................................................................................................... 46

2.11 Log...................................................................................................................... 48

Chapter 3: ConnectSky™ Viewer........................................................................................ 49

3.1 Software Installation.............................................................................................. 49

3.2 Using ConnectSky™ Viewer ................................................................................. 51

3.3 Configuring ConnectSky™ Viewer........................................................................ 54

3.3.1 Configure Cameras ..................................................................................... 54

3.3.2 General Settings.......................................................................................... 63

3.4 Change Display Layout ......................................................................................... 68

3.5 Full-screen mode ................................................................................................... 71

3.6 Scan....................................................................................................................... 72

3.7 Snapshot................................................................................................................ 73

3.8 Recording .............................................................................................................. 74

3.9 Video Playback...................................................................................................... 75

Chapter 4: Appendix ........................................................................................................... 76

4.1 Specification.......................................................................................................... 76

4.2 Troubleshooting..................................................................................................... 78

Technical Support ............................................................................................................... 81

Chapter 1: Familiar with your Internet IP Camera

1.1 Package Contents

Before you start to use this network camera, please check the package contents. If

anything is missing, please contact the dealer of purchase and return the package to

claim for missing contents.

Item Name Quantity

1 Wireless N MPEG4 Network Camera AIC600W 1

2 Power Adapter 5V/1A 1

3 Ethernet Cable 1

4 Quick Installation Guide 1

5 Installation CD 1

6 Wall Mount 1

1.2 Basic Introduction

Thank you for purchasing ConnectSky™600W Wireless MPEG4 Network Camera!

This network camera AIC600W is an ideal product for all kinds of video-surveillance

purposes, like home/office safety, kid/pet monitoring, and remote video acquire etc.

Unlink conventional close-circuit vide camera, you’re not limited to the length of cable!

Once this camera is connected to Internet, you can receive video from anywhere in

the world where Internet access is available.

If you have problem installing a new cable from the place the camera is installed to

your monitoring computer, don’t worry! We also provide wireless version which

supports wireless network, that is, you can link to this camera wirelessly! You only

have to provide this camera with 5V power by the power adapter that comes with the

product package, and you don’t have to set a new network cable between the

network camera and monitoring computer.

Worry about the content will be intercepted by unauthorized person when the video is

transmitted over the air? That’s also not a problem! Unlink conventional analog

wireless camera, which video will be intercepted by anyone who got a compatible

video receiver, this network camera supports data encryption (WEP & WPA), which

will provide ultimate data security level. All video transmitted over the air is encrypted;

therefore no one will be able to get the video captured by the camera, expect yourself.

If you’re not familiar with wireless security setting, this camera also support WPS

(Wi-Fi Protected Setup), which allows you to setup wireless security in a very simple

way - just press a button or input a 8-digit number.

You can discover more useful functions in next section!

1.3 Product Highlights

• No pre-loaded software required - all you need is a browser like Internet
Explorer 6 (and above, with plugin installed).

• Supports VGA (640 x 480), QVGA (320 x 240), and QQVGA (160 x 120) video
resolution.

• Supports two video compression format (MJPEG and MPEG4).

• Wired and wireless network (802.11b / 802.11g / 802.11n) support.

• Wireless data encryption (WEP / WPA).

• WPS (Wi-Fi Protected Setup), the easiest way to setup a secure wireless

connection.

• Supports DHCP and you can also assign a fixed IP address to the camera
also.

• Supports Dynamic DNS (used to allocate the IP camera’s Internet address,
when the ISP you’re using does not assign you with a fixed Internet address).

• Supports UPnP, Windows XP (and above) will discover this IP camera in
network neighbor automatically.

• Send captured picture by Email or FTP when motion is detected.

• Configurable motion detection sensitivity (6 levels from most sensitive to least

sensitive).

• Built-in real-time clock, date and time information will be recorded with every
captured picture / video clip (also supports auto time synchronization via

network time protocol).

• Upgradeable firmware - enjoy new functions without buying a new camera!

• Supports up to 4 users, and you can set different password to different user.

• Usage and event logging.

1.4 Familiar with Key Components

Front Panel LEDs

LED Color Light Status Description

On The device is powered on.

Power /

Blue

WPS

Link Green

Off The device is powered off.

Slow Blinking Camera is booting

Quick Blinking Camera is waiting for WPS connection

On Camera is connected to network.

Off Camera is not connected to network.

Flashing Camera is logged in by user.

Back Panel

Item Name Description

Antenna 2.4GHz Wireless Network Antenna

Tripod

Connector

Reset / WPS

LAN Connects to LAN by Ethernet cable.

Power Power connector, connects to A/C power adapter.

Connects to any standard tripod / camera wall holder.

Press and release this button to activate WPS mode; press and

hold this button for 10 seconds to go back to factory default.

1.5 Camera Installation

Please follow the following instructions to set up your IP camera.

Step 1 Connect the power adapter to the Internet Camera and plug the power

adapter to power outlet. When the camera is ready, the Power LED will be lit.

Step 2A If your router has a built in Easy Setup Button (WPS button), you can easily

build the wireless connection between your router and the camera. If your router

doesn’t have a built-in WPS button, please go to Step 2B.

1) Push the WPS button on the back of the camera and hold for 1 second.

2) Push the WPS button on the router.

3) The wireless connection between the camera and your router will be built within 1

minute.

4) Continue to Step 3.

Step 2B Connect the Internet Camera to your network by attached the network cable

from the switch/router to the LAN port of the Internet Camera.

Step 3 Insert the provided CD into your computer’s CD ROM drive. The “autorun.exe”

program should be executed automatically. If not, run “autorun.exe” manually in the

CD.

Step 4 Click Install ConnectSky™ Setup Wizard.

Step 5 Follow the on screen instructions to install the Setup Wizard.

Step 6 After the installation finished, the ConnectSky™ Setup Wizard will launch up.

If not, double click on the icon on your desktop:

Step 7 Click on Search Camera to show the camera(s) connected to your network. If

you do not see any camera in the list, try Step 2 again.

Step 8 Select the camera you wish to view/configure and click Browse Camera via

Web.

Note: By default, AIC600W uses dynamic IP address. If there is no DHCP server in

your network or you prefer to use static IP address, you may click Configure Camera

to change the IP settings.

Step 9 Enter ‘admin’ for both user name and password.

Step 10 Click on Install to install the plug-in for the camera.

Step 11 Click on the white box to install ActiveX control in order to view the camera

image.

Step 12 You should now be able to view the image.

Note: If you did Step 2A, your camera has connected to you wireless network already,
and you do not need any further configuration to start using your camera.

If you did Step 2B, please continue the following steps to configure the wireless
settings.

Step 13 Click on WLAN on the top menu bar to enter the Wireless LAN page.

Step 14 Follow the steps below:

1) Select the wireless network you wish to connect to

2) enter the wireless Key below if your wireless network is encrypted

3) click Apply.

3

1

2

Congratulations! The configuration is now complete. You can disconnect the

Ethernet cable from the camera and move it to the desired location.

Chapter 2: Using Web Management Interface

2.1 Camera Settings

The first menu after you logged onto web management interface is ‘Camera’, and this

is the only menu you can see the real-time image from camera.

You can always back to this menu by clicking ‘Camera’ on the top of web

management interface.

The descriptions of every setting in this menu will be given below:

Item Description

Video Format Specifies video encoding format. You can choose MPEG4 or

MJPEG (Motion-JPEG).

MPEG4 mode also supports motion detection (see chapter

2.2.1).

Snapshot Take a snapshot picture and save the picture to your

computer’s hard drive. Click on directory display and you’ll be

prompted to select a folder to save snapshot file.

Record Start video recording and save recorded video clip to your

computer’s hard drive. Click on directory display and you’ll be

prompted to select a folder to save snapshot file.

Full Screen Click this button and the image captured by camera will be

displayed in full-screen mode. To resume, double-click the

image.

Digital Zoom Click this button to enable digital zoom (video magnification)

function:

Check ‘Enable’ box to enable digital zoom, and you can set the

percentage of zoom from 100% (no magnification) to 400%.

You can also drag the green square by mouse and put it on the

area you wish captured image to be magnified.

To exit digital zoom setting, press button.

Fit to Window Click this button and captured image will fit to window size.

2.1.1 About

This function will provide you with the version number of current IP camera
plugin, which is useful when you need online support.

To see version information, right-click on the image. A pop-up menu will appear:

Select ‘About’ and the version information will appear:

2.2 LAN Settings

All network-related settings can be found in this menu, and you have to specify

TCP/IP parameters in this menu if you want to change IP address, use PPPoE,

Dynamic DNS, and activate UPnP function.

You can access this menu by clicking ‘LAN’ on the top of web management interface.

2.2.1 IP Address

You can define IP address and select the port number you wish to use here.

The descriptions of every setting in this menu will be given below:

Item Description

Network Type This camera can obtain the IP address from DHCP server

automatically (i.e. Router), or set a fixed IP address. Select

‘DHCP’ to obtain IP address automatically or ‘Static IP Address’

to assign this IP camera with a fixed IP address.

‘DHCP’ is enabled by default, so it is suggested to run the

ConnectSky™ Wizard to locate the camera and then assign a
fixed IP address to it.

IP Address Specify the IP address for this IP camera here. The camera’s

default IP address is ‘192.168.2.240’.

Subnet Mask Specify the subnet mask for this IP camera here.

Gateway Specify the gateway address of the local network here.

Primary DNS Specify the IP address of DNS server here. Please input IP

address only. If you don’t know the address of DNS server, ask

network administrator or your ISP for help.

Secondary DNS Specify the IP address of backup DNS server here. When

primary DNS is unreachable, IP camera will use the IP address

specified here as DNS server.

This field is optional.

AV Control Port Specify the port number of video transfer here. If you have

firewall on your network, you need to allow computers on

Internet to access this port number of the IP address of IP

camera, or you’ll not be able to view video from Internet.

HTTP Port Specify the port number of web management interface here. If

it’s not 80, you’ll have to add ‘:port’ after the IP address /

hostname of this IP camera.

For example, if the HTTP port number you specified here is 90

and the IP address of IP camera is 10.20.20.30, then you have

to input ‘http://10.20.20.30:90’

in the address bar of Internet explorer.

Click ‘Apply’ to save settings and make the new settings take effect.

2.2.2 RTSP

RTSP (Real-Time Streaming Protocol) allows you to view live video captured by IP

camera. You can set RTSP related settings here.

The descriptions of every setting in this menu will be given below:

Item Description

Enable RTSP Select ‘Enable’ to activate RTSP function of this IP camera,

select ‘Disable’ to disable it.

RTSP Port Input the port number which RTSP will use. Default setting is

554.

RTSP Path Input the path of RTSP stream. **

RTP Port Range Input the port range of RTP. Default setting is 50000 to 60000.

Click ‘Apply’ to save settings and make the new settings take effect.

2.2.3 Dynamic DNS

If your ISP does not give you a fixed Internet IP address (i.e. the Internet address

you’re using when you access the Internet is not always the same – ask your ISP for

detailed information), you can use this function to help you locate the IP address of

this IP camera when you’re away from home or office.

Before you can use this function, you’ll need to apply for an account at dyndns.org

(http://www.dyndns.org). Detailed instructions of how to apply a new account can be

found on dyndns.org’s website.

The descriptions of every setting in this menu will be given below:

Item Description

Enable DDNS Select ‘Enable’ to activate Dynamic DNS function of this IP

camera, select ‘Disable’ to disable it.

Provider Select dynamic DNS service provider here. Only dyndns.org is

available currently.

Host Name Input dynamic DNS host name here.

User Name Input dynamic DNS user name here, must be the same as the

one you applied on dyndns.org.

Password Input dynamic DNS password here, must be the same as the

one you applied on dyndns.org.

Click ‘Apply’ to save settings and make the new settings take effect.

2.2.4 UPnP

When UPnP function is activated, all UPnP-compatible computers / network devices

will be able to discover this IP camera automatically (only those in the same local

network).

This function is useful and you don’t have to remember the IP address of this IP

camera. Simply open ‘Network neighbor’ and it’s there!

The descriptions of every setting in this menu will be given below:

Item Description

Enable UPnP Select ‘Enable’ to activate UPnP function of this IP camera,

select ‘Disable’ to disable it.

Click ‘Apply’ to save settings and make the new settings take effect.

After UPnP function is activated, a popup message will appear:

Click the message to open ‘My Network Places’, and you’ll see the IP camera:

You can double-click the icon to launch Internet Explorer and log onto IP camera’s

web management interface directly.

2.2.5 LoginFree

You can specify a filename here, and everyone who know this filename can
gain access to the picture captured by the IP camera with this name with .jpg
file extension.

For example, if the filename you specified here is ‘loginfree’ and your IP
camera’s IP address is ‘192.168.2.240’, then everyone on the network can
access to the picture taken by the IP camera at
‘http://192.168.2.240/loginfree.jpg’.

This function is for convenience only, and anyone who knows this filename will
be able to see the picture taken by your IP camera. Please think again before
you use this function.

The descriptions of every setting in this menu will be given below:

Item Description

LoginFree Specify the file name of the picture here. If you want to disable

this function, leave it blank.

Click ‘Apply’ to save settings and make the new settings take effect.

2.3 WLAN

If you wish to use wireless network instead of wired network connection, you have to

set wireless LAN parameters here.

You can access this menu by clicking ‘WLAN’ on the top of web management

interface.

The descriptions of every setting in this menu will be given below:

Item Description

Self PinCode A random 8-digit code will be displayed here. If the wireless AP

you wish to connect supports PINCODE, please input this code

to the AP you wish to connect. This code changes every time

you enter this page.

Configure via

Push Button

Configure via

PinCode

Wireless

Connection

Network Type Select the network type of wireless connection.

If the wireless AP you wish to connect supports push button

WPS configuration, click ‘Start PBC’ and press the WPS button

on the wireless AP to start pairing.

You can also press ‘WPS / Reset’ button located at the back of

IP camera for the same purpose. DO NOT press and hold

‘WPS / Reset’ button for too long time, if you press and hold

‘WPS / Reset’ button for more than 10 seconds, all settings in

IP camera will be lost!

If the wireless AP already generates a 8-digit code, please

input the code here and click ‘Start PIN’ button to start pairing.

Select ‘Enable’ to activate wireless network function of this IP

camera, select ‘Disable’ to disable it.

Available options are ‘Infrastructure’ (Connect the IP camera to

a wireless access point), and ‘Adhoc’ (This IP camera will

become a stand-alone wireless network point, other wireless

computers / devices can discover this IP camera and connect

to it without wireless access point).

You can set to ‘Adhoc’ when you don’t have any wireless

access point, but your computer has wireless network card. Set

to ‘Infrastructure’ when you have wireless access point, and

you have computers with wired network connection.

Available

Networks

Here shows all wireless access points found by this IP camera.

Please note not all access points will be displayed at the same

time, if the access point you wish to connect does not appear,

you may have to click ‘Refresh’ button for several times until it

appears.

The descriptions of all fields is listed below:

Connect: You can select the wireless access point you wish to

connect here.**

SSID: the SSID of all found wireless access points will be

shown here. Some wireless access point may hide their

SSID, in this case, you have to identify them by their MAC

address.

MAC Address: If you there are many wireless access points in

proximity or some wireless access point hides it’s SSID, you

can use MAC address to distinguish them.

Signal: Shows the radio signal strength in percent.

Channel: Shows the radio channel of this wireless access

point.

Encryption: Shows the encryption type used by this wireless

access point. You must use the same encryption type if you

wish to connect to a certain wireless access point. If the

wireless access point does not use encryption, ‘Disabled’ will

be displayed here.

Network Type: Shows the network type of a certain wireless

access point (Infrastructure or Adhoc).

SSID Input the SSID of the wireless access point you wish to

connect. It should be less than 32 alphanumerical characters.

When you select a wireless access point above, it’s SSID will

be filled in this field automatically. However, if the SSID is not

displayed (the wireless access point you selected choose to

hide it’s SSID), you have to know it’s SSID and input it here, or

you will not be able to connect it.

Channel Select the radio channel you wish to use here. When network

type is ‘Infrastructure’, the radio channel is auto-selected

according to the channel that wireless access point uses. You

can only select the channel number when network type is

‘Adhoc’.

Basic Rate Select the maximum wireless data transfer rate here, from

1Mbps to 54Mbps. Maximum transfer rate for 802.11b wireless

network is 11Mbps, and maximum transfer rate for 802.11g

wireless network is 54Mbps.

It’s recommended to select ‘Auto’, so the data transfer rate will
vary (up to 150Mbps) according to the actual signal strength

and quality.

Authentication Select the wireless authentication here, and this setting must

be the same with the wireless access point you selected.

When you select a wireless access point from the list, it’s

authentication type will be selected automatically, and you

should not modify it or you will not be able to connect to the

wireless access point you selected.

Available options are: None (no wireless security), Open

System, Shared Key System, WPA-PSK, WPA2-PSK.

Encryption Type Select the wireless encryption type here, and this setting must

be the same with the wireless access point you selected.

When you select a wireless access point from the list, it’s

encryption type will be selected automatically, and you should

not modify it or you will not be able to connect to the wireless

access point you selected.

Available options are: None, WEP, TKIP and AES. The options

available here will vary depends on the authentication type you

selected above. If an authentication type does not support need

encryption, this field will be grayed out.

WPA Pre-Shared

Key

Input the WPA pre-shared key here.

This field is only available when authentication type is

WPA-PSK or WPA2-PSK, and will be grayed out when other

authentication type is selected.

WEP Key Length Please select the key length when you use WEP encryption.

Available options are 64-bit and 128-bit.

Selecting ‘128-Bit’ is safer, however, it would make the network

a little bit slower.

If the key length is 64-bit, you should input 10 HEX characters

or 5 ASCII characters, like 112233aabb (HEX) or MYWEP

(ASCII).

If the key length is 128-bit, you should input 26 HEX characters

or 13 ASCII characters, like 11223344556677889900abcdef

(HEX) or myweppassword (ASCII).

WEP Key Format Select the Key Format of WEP key here. Available options are

‘HEX’ and ‘ASCII’.

When you select ‘HEX’ WEP key format, you can only use

numbers (0 to 9), and alphabet a to f as WEP key; when you

select ‘ASCII’ WEP key format, you can use all alphanumerical

characters, and is case sensitive.

Default Key Select the default key set that the IP camera should use

against the wireless access point when WEP encryption is

used.

Available options are 1 to 4.

WEP Key 1 Input the 1st set of WEP key here. At least a set of WEP key is

required if you use WEP as Authentication.

You should enter the key value into WEP Key 1 if you only have

one key.

WEP Key 2 Input the 2nd set of WEP key here.

WEP Key 3 Input the 3rd set of WEP key here.

WEP Key 4 Input the 4th set of WEP key here.

Click ‘Apply’ to save settings and make the new settings take effect.

2.4 Video

You can specify the video and audio parameters of this IP camera here.

2.4.1 Dual Mode

This IP camera supports two video encoding formats: MPEG4 and MJPEG.
You can select the encoding format from one of them.

The descriptions of every setting in this menu will be given below:

Item Description

Default Video

Format

Click ‘Apply’ to save settings and make the new settings take effect.

Specify default video encoding format of this IP camera here.

Available options are MPEG4 and MJPEG.

2.4.2 MPEG4

If you selected ‘MPEG4’ as the video encoding format of this IP camera, you
can specify the parameters of MPEG4 video encoder here.

The descriptions of every setting in this menu will be given below:

Item Description

Video Resolution Specify video resolution of MPEG4 video encoder. Available

options are VGA, QVGA and QQVGA resolution. VGA

resolution provides more details than QVGA/QQVGA, but

requires more network bandwidth.

Video Quality

Video Frame

Rate

Specify video quality. There are two video quality types: CBR
(Constant Bit Rate), and VBR (Variable Bit Rate):

CBR: The video bit rate is fixed, you can select a bit rate from
dropdown menu. Higher bit rate means better video quality. But
if your network bandwidth is limited, select a lower bit rate will
help.

VBR: Video bit rate is variable based on the video content
being transferred. There’re 5 levels of setting from ‘Lowest’ to
‘Highest’. Select ‘Lowest’ will lower video quality and save
network bandwidth; if a better video quality is required, select
‘High’ or ‘Highest’.
Specify video refresh rate of MPEG4 video encoder. Higher

video refresh rate provides more details about motion, but

requires more network bandwidth.

CAUTION: Choosing a low frame rate will save bandwidth, but

may not be able to capture every motion if the object that IP

camera points to is moving too fast.

Click ‘Apply’ to save settings and make the new settings take effect.

2.4.3 MJPEG

If you selected ‘MJPEG’ as the video encoding format of this IP camera, you
can specify the parameters of MPEG4 video encoder here.

The descriptions of every setting in this menu will be given below:

Item Description

Video Resolution Specify video resolution of MJPEG video encoder. Available

options are VGA, QVGA, and QQVGA resolution. VGA

resolution provides more details than QVGA and QQVGA, but

requires more network bandwidth.

Video Quality Specify video encoding quality of MJPEG video encoder. There

are five levels of video quality from highest to lowest. Higher

video quality provides better video quality, but requires more

network bandwidth.

Video Frame

Rate

Click ‘Apply’ to save settings and make the new settings take effect.

Specify video refresh rate of MJPEG video encoder. Higher

video refresh rate provides more details about motion, but

requires more network bandwidth.

CAUTION: Choosing a low frame rate will save bandwidth, but

may not be able to capture every motion if the object that IP

camera points to is moving fast.

2.5 Email & FTP

This IP camera is capable to send an Email or perform FTP upload with captured

image, when a motion is detected. This is very convenient since IP camera will guard

the environment automatically for you, and you don’t have to look at the monitor all

the time.

You can access this menu by clicking ‘E-Mail & FTP’ on the top of web management

interface.

The instructions of Email and FTP settings will be given below.

2.5.1 Email Settings

These settings are used to send the captured picture via Email:

The descriptions of every setting in this menu will be given below:

Item Description

Recipient E-Mail

Address

Input the email recipient’s Email address here. If you have

more than one Email recipient, please add a ; (semicolon) mark

between every Email address. All characters shouldn’t exceed

127 characters.

SMTP Server Input the IP address or host name of the SMTP server (the

server that delivers the Email for you) here.

If you don’t know, please refer to the SMTP server you’re using

in your Email software (i.e. Microsoft Outlook), or ask your

network administrator or ISP.

SMTP Port Input mail server’s SMTP port here. Most of mail servers use

port number 25.

Sender E-Mail

Address

SMTP

Authentication

User Name Please input the user name of SMTP server here, if your SMTP

Password Please input the password of SMTP server here, if your SMTP

Click ‘Apply’ to save settings and make the new settings take effect.

After that, you can click ‘Send a test email’ to send a testing Email to the address you

set here, so you can make sure the setting you specified here is correct and working.

Input the Email address of mail sender, this will help you to

identify the Email sent by this IP camera by sender’s Email

address.

NOTE: Some mail server would reject to deliver the Email from

unknown sender, it’s recommended to input your own Email

address here, or any other actual one.

Some SMTP server requires mail senders to be authenticated

before they can send Email. If your SMTP server requires you

to do so, please select ‘Enable’, or select ‘Disable’ to disable it.

If you don’t know, please refer to the SMTP server you’re using

in your Email software (i.e. Microsoft Outlook), or ask your

network administrator or ISP.

server requires the use of authentication.

server requires the use of authentication.

2.5.2 FTP Settings

These settings are used to send the captured picture by FTP:

The descriptions of every setting in this menu will be given below:

Item Description

FTP Server Input the IP address or host name of the FTP server you wish

to use here.

FTP Port Input the port number of the FTP server you wish to use here.

User Name Input the user name of the FTP server you wish to use here.

Password Input the password of the FTP server you wish to use here.

Remote Folder Input the remote folder name on the FTP server here. If nothing

is specified here, all uploaded image files will be placed in FTP

server’s root directory.

Please ask FTP server’s administrator to know which folder you

should use. Certain user name may have restrictions and

therefore can not place the file in the directory not owned by the

user.

Passive Mode Select ‘Enable’ to use passive mode to send file, or select

‘Disable’ to not to use passive mode to send file.

Some FTP servers require passive mode, if you don’t know,

please ask FTP server’s administrator; most of FTP servers will

work fine with both modes, but if you found that non-passive

mode is not working, you can try to use passive mode.

Click ‘Apply’ to save settings and make the new settings take effect.

After that, you can click ‘Upload a test file’ to send a file to the FTP server you set

here, so you can make sure the setting you specified here is correct and working.

2.6 Motion Detection

2.6.1 Basic Settings

Motion detection function makes this IP camera become your non-stop guard. You

don’t have to waste time monitoring the images from the camera, yet it will detect all

motions for you. Once motion is detected, a captured image will be sent to you by

Email or via FTP.

You can access this menu by clicking ‘Motion Detection’ on the top of web

management interface.

The descriptions of every setting in this menu will be given below:

Item Description

Motion Detection

Enable

Next Event

Detected Interval

Select ‘Enable’ to start motion detection, and select ‘Disable’ to

disabled it.

Specify the time interval between two motion detections in

seconds. If a motion is detected after last detection time, and

before next detection time, nothing will be send by Email or via

FTP.

Please specify a time interval that suites your need. If the time

interval is too long, you may not be able to know what is

happened between time interval; if the time interval is too short,

you may receive too many unnecessary images or it may

consume too much storage spaces on Email and / or FTP

server.

Send snapshot

file to Email

E-Mail Subject Set the subject of Email being sent here. This will help you to

Send snapshot

file to FTP

Click ‘Apply’ to save settings and make the new settings take effect.

Select ‘Yes’ to send a picture to the Email address you

specified in ‘E-Mail & FTP’ menu when a motion is detection,

and select ‘No’ to disable this function.

distinguish the Email sent by this IP camera from others.

Select ‘Yes’ to send a picture to the FTP server you specified in

‘E-Mail & FTP’ menu when a motion is detection, and select

‘No’ to disable this function.

2.6.2 Setup Motion Detection Regions

If you only want to be notified when motion is detected in certain area of captured

image, you can use this function and motions outside of motion detection region will

be ignored, so you won’t receive too much ‘useless’ notifications.

This IP camera supports up to 3 motion detection regions. To setup detection region,

Please use your mouse to drag and resize motion detection regions marked as

‘Region1’, ‘Region2’, and ‘Region3’ (appear as yellow, green, and red squares on

image:

Motion detection region settings can be found at the bottom of this page:

The descriptions of every setting in motion detection menu will be given below:

Item Description

Region1 /

Region2 /

Region3

Sensitivity Control the detection sensitivity of motion detection of

Check the box to enable / disable a certain motion detection

area.

respective motion detection region. When sensitivity is higher,

small changes in image will cause IP camera to send a Email /

FTP notification; if you received too much unwanted

notification, try to set sensitivity to a lower value.

Refresh Click this button to take and display a new picture so you can

make real-time adjustments to motion detection region.

Save Save current motion detection settings.

2.7 Schedule Snapshot

This menu allows you to schedule taking snapshots, upload them to FTP and/or send

to your email address.

You can access this menu by clicking ‘System’ on the top of web management

interface.

Item Description

Enable FTP

Schedule

Time Interval You can specify the desired time interval for FTP uploading.

File Control Upload files with filename composed of date / time

Enable E-Mail

Schedule

Time Interval You can specify the desired time interval for the camera to send

Select ‘Enable’ or ‘Disable’ to enable or disable FTP uploading

schedule.

Overwrite file with the same file.

Select ‘Enable’ or ‘Disable’ to enable or disable Email sending

schedule.

an Email with snapshot.

2.8 System

The system menu allows you to set some system-specific parameters, like password

and time setting. You can also upgrade the firmware of this IP camera, to make new

functions available on this IP camera. You may also clear all settings or reboot the IP

camera here.

You can access this menu by clicking ‘System’ on the top of web management

interface.

2.8.1 Camera Information

Camera information allows you to set the name and administrator’s password of this

camera.

The descriptions of every setting in this menu will be given below:

Item Description

Camera Name Please specify the name of this IP Camera here. This can be

used to identify your camera on the network when you have

more than one IP camera in the same network.

Default name begins with ‘AIC600W-‘ plus the last 6 characters

of the MAC address of this IP camera. You can modify the

name to the one you can remember and meaningful to you, but

never give all IP cameras in the same network with same

name.

Password Please specify the administrator’s password here. (The one

you need when you log onto web management interface and

use ‘admin’ as user name.

Confirm

Password

Click ‘Apply’ to save settings and make the new settings take effect.

Please input the same password again, to make sure there’s no

typo.

2.8.2 Date / Time Setting

This setting allows you to change the date and time of the real time clock in this IP

camera. You can set the time manually, or use network time protocol (NTP) to set
the time automatically.

The descriptions of every setting in this menu will be given below:

Item Description

Set Date/Time

manually

Time Zone Please select the time zone of the country / city of resident from

Please input the date and time you wish to set here.

Date / time format is YYYY / MM / DD HH:MM:SS

Time is in 24-hour format.

You can click ‘Synchronize to PC time’ to use the time of the
computer you’re using.

Example: 24th August 2007 = 2007/ 08 / 24,

and PM 9:24:30 = 21:24:30

dropdown menu here.

NTP Server Please input the IP address or host name of NTP server here.

You can use default value ‘pool.ntp.org’, or ask your ISP for the

IP address or host name, if they have one.

Enable Daylight

Saving Time

Synchronize to

PC time

Click ‘Apply’ to save settings and make the new settings take effect.

Select ‘Yes’ if your area of residence uses daylight saving; if

not, select ‘No’.

Click this button and the IP camera will use the current time

setting of your computer as IP camera’s time setting.

2.8.3 Utilities

This menu allows you to upgrade firmware, clear all settings, reboot the IP camera,

and switch LED lights on/off.

The descriptions of every setting in this menu will be given below:

Item Description

Upgrade

Firmware

Reset to Factory

Defaults

If you downloaded latest firmware file from our website, you

can click ‘Browse’ button to pick the firmware file you wish to

use. Then click ‘Upgrade’ button to start firmware upgrade

procedure.

It’s recommended to use wired Ethernet connection when you

use this function, and DO NOT DISCONNECT OR CLOSE

WEB BROWSER DURING UPGRADE!

Clear all settings in the camera. Please think again before you

do this, and then click this button to reset all settings.

NOTE: IP address will be reset to default value ‘192.168.2.240’

also. You’ll need to change the IP address setting of your

computer if the IP address of your computer does not begin

with ‘192.168.2’, and subnet mask is not ‘255.255.255.0’, or

you’ll not be able to connect to this IP camera again.

Reboot Device If you found the IP camera is responding slowly or behaves

strange, you can click this button to try to reboot the IP camera,

this may help.

LED Setting Switch the LED light of this IP camera off, so ‘LAN’ and ‘WLAN’

LED on the IP camera will stop working, in case you don’t want

other people know the camera is transferring data.

You can click this button again to switch LED lights on again.

2.9 Status

This menu provides all information about this IP camera, like firmware version,

system uptime, date / time, and network information.

You can access this menu by clicking ‘Status’ on the top of web management

interface.

2.10 Account

If you wish to allow other people to view the image captured by this camera, but don’t

want to allow them to modify system settings, you can give them user-level user

name and password, so they can only view the image and can not change any

system setting. When they want to click menus other than ‘Camera’, they will see the

following message informing that they don’t have permission to do that:

This IP camera supports up to 4 users.

You can access this menu by clicking ‘Users’ on the top of web management

interface.

Please note: only one user (including administrator) will be able to view the image of

IP camera at the same time.

The descriptions of every setting in this menu will be given below:

Item Description

Login Specify the user name here. Please use alphanumerical

characters (0 to 9, A to Z, and a to z). Not using symbols and

space.

Password Specify the password for this user here.

Confirm

Password

Authority Select ‘Operator’ or ‘Guest’ to grant authority to different users.

Add After filling up Login, Password and Confirm password, click

Modify Select a user account you want to modify from the list, change

Remove Select a user account you want to remove from the list, change

Specify the password for this user here again.

‘Add’ to add the user account.

the information and click ‘Modify’ to apply the change.

the information and click ‘remove’.

2.11 Log

All activities of this IP camera will be logged, and you and enter ‘Log’ menu to view

these logs.

You can access this menu by clicking ‘Log’ on the top of web management interface.

Click ‘Refresh’ to get latest update.

Chapter 3:

ConnectSky™ Viewer

3.1 Software Installation

The ConnectSky™ Viewer provides various functions like video recording, after this

software is installed, you can use your IP camera to safeguard your property. Please

follow the instructions below to install the software.

Step 1 Insert the provided CD into your computer’s CD ROM drive. The “autorun.exe”

program should be executed automatically. If not, run “autorun.exe” manually in the

CD.

Step 2 Click Install ConnectSky™ Viewer.

Step 3 Click ‘Next’ to continue. Please follow the on screen instructions to finish the

installation.

Step 4 Please click ‘Finish’ to finish the procedure (ConnectSky™ Viewer will start

after you click ‘Finish’ button, if you want to start it later, uncheck ‘Launch IPCam

Surveillance Software’ box).

3.2 Using ConnectSky™ Viewer

You can click ‘ConnectSky™ Viewer’ icon from desktop, quick launch bar, or start

menu to start the ConnectSky™ Viewer.

Before you start:

ConnectSky™ Viewer will only work when your monitor’s resolution is

‘1024 x 768’. Please change the resolution before you use this

software, or it won’t be able to start.

Here are descriptions for all components of ConnectSky™ Viewer:

Video displaying area

Exit / Minimize window

Message display box

Language

Display

layout

Full screen /

Scan

Pan Tilt Control

(Not Applicable)

Recording / System configure

Playback / Snap shot

You can put the mouse cursor on a certain component and see its button name, and

here’re detailed descriptions of all buttons:

Item Description

Video displaying

The image of all connected cameras will be displayed here.

area

Language Select a language from this dropdown menu to change display

language.

Display layout

Change camera image display layout (Click a layout icon to

change camera display layout). There are 8 kinds of available

Full screen

display layouts.

Click this button to switch to full screen mode (only display all

camera’s image), press ‘ESC’ key to quit full screen mode.

Scan

Click this button and the ConnectSky™ Viewer will switch

displaying the image of all connected camera automatically.

Click this button once to activate scan function (scan icon will

become blue ), click again to stop scanning (scan icon will

become white ).

PTZ control

This function is not supported for this camera AIC600W.

Home

Click this button to return the camera to ‘Home’ (default)

position.

Recording

This function is only available for supported cameras.

Start video recording.

Configure

Software / camera configuration.

Playback

Playback a recorded video file.

Snapshot

Take a snapshot of current camera.

Message display Displays all system messages like camera is disconnected etc.

Close window Terminates ConnectSky™ Viewer.

(stop

surveillance)

Minimize window Minimizes ConnectSky™ Viewer window.

Video displaying

area

Displays the image of all cameras by the display layout you

selected.

3.3 Configuring ConnectSky™ Viewer

3.3.1 Configure Cameras

Before you use this ConnectSky™ Viewer, you must configure the camera(s) you

wish to connect. Please click ‘System configure’ button and a popup menu will
appear. Please select ‘Configure Cameras’ to configure cameras:

Note: If you’re prompted by a windows security alert which asks you if

you want to block ‘IPCamViewer’ program, please click ‘Unblock’

button, of IP camera surveillance software will not be able to function

correctly.

3.3.1.1 ‘Camera’ tab

In this tab you can configure all cameras you wish to connect. Up to 16 cameras can

be connected simultaneously:

1

2

3

4

To add a camera into monitor list,

1) Select a Channel

2) Click a Camera from the Camera Search list

3) Click Select

Repeat Step 1 to 3 if you have more than one cameras to add.

4) After you assigned all cameras to channels, click OK to apply settings

Here are the descriptions of all setting items:

Item Description

Channel Select the channel number you wish to set.

Camera Search All cameras found on your local network will be displayed in

‘Camera Search’ box.

Select Select a camera listed in ‘Camera Search’ box, and click

‘Select’ button to fill all parameters of selected camera in every

camera configuration fields.

Refresh Rescan all cameras on your local network. If you didn’t see the

camera you expected in ‘Camera Search’ box, or new cameras

has been joined to your local network after last scan.

Name* Input the name of camera here. Default value is the first 6 bytes

of camera’s MAC address, you can change the name of

camera so you can remember the camera’s location of purpose

easily.

Model Displays the model of selected camera, this field can not be

changed.

IP* Input the IP address of camera.

Username* Input the user name of camera.

Web Port* Input the web port of the camera. By default it’s ‘80’.

Password Input the password of camera. Default value is ‘1234’. You

should change the password if you changed the password of

selected camera.

Video Format Select the video encoding format of this camera (MJPEG or

MPEG4).

Reset Clear all fields in ‘Camera Configuration’ section.

OK Save settings in this tab.

Cancel Discard all settings in this tab.

* It’s recommended to use ‘Select’ button to fill the content of this field.

After you’ve set all channels you wish to set, click ‘OK’ to save settings, and if

everything’s correct, you’ll see the camera’s image in ConnectSky™ Viewer’s main

menu:

3-3-1-2 Schedule Recording

In this tab, you can setup scheduled video recording, so you can record the video

captured by all cameras you have by a pre-defined schedule.

Here are the descriptions of all setting items:

Item Description

Channel Select the channel number you wish to set.

One Time

Schedules

New

(One Time

Schedules)

You can specify the one-time schedule for selected camera; this

schedule will be executed once only.

Click this button and a new window will appear:

Please specify the time duration of this one-time schedule (the

date and time of ‘From’ and ‘To’), then click ‘OK’ to save settings.

Please note you must set a schedule that will be happened in

the future, you can not set a schedule in the past.

Edit You can modify a scheduled recording item. Select a schedule in

‘One Time Schedules’ list, and click ‘Edit’ button to edit the start

and end time of this schedule.

Delete Delete a selected schedule item.

New

(Weekly

Schedules)

Click this button and a new window will appear:

You can define recording schedule that will be executed at the

specified time of certain weekday(s) in a week. Please check all

weekdays that applies, and set the start time in ‘From’ field. You

can set the duration of video recording in ‘Period’ field (format is

HH:MM:SS), and the end time will be calculated automatically

and displayed in ‘To’ field. You can also click ‘All Time Record’

button to define a recording schedule that will be executed every

weekday, from 12:00:00AM to 11:59:59PM.

Click ‘OK’ to save changes.

Edit You can modify a scheduled recording item. Select a schedule in

‘One Time Schedules’ list, and click ‘Edit’ button to edit the start

and end time of this schedule.

Delete Delete a selected schedule item.

OK Save settings in this tab.

Cancel Discard all settings in this tab.

3.3.1.3 Audio

AIC600W does not support audio recording funtion.

3.3.1.4 Motion Record

With this function activated, only motions captured by the camera will be recorded, so

you will not waste extra hard disk space on storing images you don’t need to pay

attention to.

WARNING: For applications that security is highly concerned, it’s not

recommended to use this function since some tiny changes you may

need to know may not be able to trigger the camera and the camera

will not start recording.

Here are the descriptions of all setting items:

Item Description

Channel Select the channel number you wish to set.

Enable Enable motion record function.

Disable Disable motion record function.

Recording Time Select the time duration that camera will record when a motion

has been detected from dropdown menu in seconds.

Invoke alarm

when motion is

triggered

Send an alarm when a motion has been detected by the

camera.

Send mail when

motion is

triggered

Motion Detection

Config

Send an email to a pre-defined address when a motion has

been detected by the camera.

You can configure certain area you wish to monitor once any

motion happened. Please see ‘2.6 Motion Detection’ for

instructions.

Click ‘Save’ to apply the settings you configured.

OK Save settings in this tab.

Cancel Discard all settings in this tab.

3.3.2 General Settings

You can set system-wide settings of this ConnectSky™ Viewer in this menu.

3.3.2.1 General

All general settings like file storage directory and recording spaces can be set here.

Here are the descriptions of all setting items:

Item Description

Data Directory Set the directory (folder) you wish to store the recorded video

and captured image. You can click ‘Browse’ button to pick a

directory in your hard disk.

Free Recording

Space

Max Video File

Size

Displays remaining storage space.

Defines the maximum file size of every video file. When the

size of file exceeds this value, ConnectSky™ Viewer will open

another file to record the video.

Scan Time Define the time period to pause between every camera switch

when you activate ‘Scan’ function.

Cycle Recording You can decide the behavior when hard disk space is full:

Disable: Do not overwrite recorded video files.

Enable: Overwrite recorded video files.

OK Save settings in this tab.

Cancel Discard all settings in this tab.

3.3.2.2 E-Mail Setting

If you want to use motion detection function and wish to get an email that contains the

image captured by the camera, please setup your email related parameters here first.

Here are the descriptions of all setting items:

Item Description

E-Mail Subject Specify the subject of sending email.

Recipient E-Mail Here lists all email addresses you set.

Address

New Click this button and you’ll be prompted to input the email

address. Click ‘OK’ to save changes.

Edit Select an email address from ‘Recipient E-Mail Address’ box,

and click ‘Edit’ to edit the email address.

Delete Delete selected email address.

Sender E-Mail

Address

SMTP Server Specify the IP address or host name of the SMTP server you

SMTP port Specify the port number of the SMTP server you wish to use

SMTP Auth Select ‘Enable’ if your SMTP server requires authentication,

SMTP Account Input the SMTP account (username) of your SMTP server here.

Specify the email address of email sender.

wish to use. For most of ISPs they will only allow its subscriber

to use their SMTP server, if you don’t know which SMTP server

you should use, please refer to the setting of your email

software or ask your ISP / network administrator.

here. By default (and the setting of most of SMTP servers) it’s

‘25’.

select ‘Disable’ if it’s not required. If you don’t know if your

SMTP server requires authentication, please refer to the setting

of your email software or ask your ISP / network administrator.

In most cases, it’s the same with your POP3 username (the

one you used to receive email). Please refer to the setting of

your email software or ask your ISP / network administrator if

you’re not sure about this.

SMTP Password Input the SMTP password of your SMTP server here. In most

cases, it’s the same with your POP3 password (the one you

used to receive email). Please refer to the setting of your email

software or ask your ISP / network administrator if you’re not

sure about this.

OK Save settings in this tab.

Cancel Discard all settings in this tab.

3.3.2.3 Security

To prevent other people accessing ConnectSky™ Viewer, you can set a password to

protect it.

You’ll need to input the password every time you open ConnectSky™ Viewer

Here are the descriptions of all setting items:

Item Description

Enable Requires password authentication when this software starts.

Disable Password authentication is not required when this software

starts.

Password Input the password you wish to use here.

Confirm

Password

Input the password you wish to use here again.

3.3.2.4 About

This tab shows the version number of the ConnectSky™ Viewer you’re using.

3.4 Change Display Layout

This ConnectSky™ Viewer provides 8 kinds of display layout:

Every layout displays different number of camera and camera arrangement, you can

click the icon that presents a specific kind of layout, and the video displaying area will

change accordingly.

Layout style 1: 1

Camera only

Layout style 2: 4

Cameras

Displays the video of 1 camera only.

Displays the video of up to 4 cameras.

Layout style 3: 6

Cameras

Layout style 4: 8

Cameras

Displays the video of up to 6 cameras.

Displays the video of up to 8 cameras.

Layout style 5: 9

Cameras

Layout style 6:

10 Cameras

Displays the video of up to 9 cameras.

Displays the video of up to 10 cameras.

Layout style 7: 13

Cameras

Layout style 8: 16

Cameras

Displays the video of up to 13 cameras.

Displays the video of up to 16 cameras.

3.5 Full-screen mode

If you want to use all available spaces on your monitor to display surveillance image,

you can click ‘Full Screen’ button to switch display mode to full-screen mode.

To exit full-screen mode, press ‘ESC’ key.

3.6 Scan

If you have more than one camera configured, and you wish to switch the displaying

image between cameras, you can click ‘Scan’ button to switch between all configured

cameras.

NOTE: If a camera is configured but disconnected, it will still be

displayed in a scan sequence (you’ll see nothing and you’ll see

‘Disconnected’ text displayed at the upper-left corner of display

image).

Click ‘Scan’ button once to activate scan function (scan icon will become blue ),

click again to stop scanning (scan icon will become white ).

3.7 Snapshot

You can take a snapshot of selected camera and save it to ‘Snapshot’ sub-folder of

pre-defined data directory.

Click snapshot button once to take a snapshot; you can take as much snapshot as

you want before hard disk is full.

3.8 Recording

You can start video recording of selected camera manually by clicking ‘Start

Recording’ button:

When recording starts, you’ll see a message displayed in message displaying box like

‘1/1 10:00:00, Camera 2 Start Manual’, which means camera 1 starts recording

manually on 1/1 at 10:00:00.

To stop recording, click ‘Start Recording’ button again, and you’ll see a message

displayed in message displaying box like ‘1/1 10:00:00, Camera 2 Stop Manual’.

3.9 Video Playback

You can playback all recorded video by clicking this button.

A new window will appear:

You have to search the video file before you can play it. There are two kinds of video

search: Time Search (search all videos file that falls in a specific period of time) and

Motion Search (search all videos recorded by motion detection function and falls in a

specific period of time).

Please define the start and end date / time of the time period you wish to search, and

then click ‘Search’ button (of ‘Time Search’ of ‘Motion’ Search’). All found videos will

be displayed, select the video you wish to play and click ‘Play’ button to playback.

Chapter 4: Appendix

4.1 Specification

Camera/Image:



Dual Mode: MPEG4 and Motion-JPEG Image Video



Multiple Profile: Output M-JPEG and MPEG4 in the same time



Multi-Area motion detection.



Fixed Focus Lens



Supports Up to 30 fps Video Frame Rate



Event Trigger: Mail & FTP



High Speed Hardware-Based Image Compression

Utility:



Includes easy-to-use 16 channel Viewer & Recorder utility



Provide Admin utility, Camera Viewer & WEB browser management



View multiple cameras simultaneously - Up to 16 at a time



Supports four additional user accounts for viewing camera



Manual / Schedule / Cycle Recording



Auto sending video by E-mail and FTP



Supports Windows XP/Vista/Win7



Firmware upgradeable

Hardware Specifications:

Image Sensor



Sensor : 0.3Mega pixel CMOS sensor



Sensor Resolution : 640 x 480 pixel

Lens



Fixed Focus



View Angle (Diagonal) : 60 degree

Video



Compression : MPEG4 & MJPEG



Image Resolution and Frame Rate:

- VGA (640 x 480): 30fps

- QVGA (320 x 240): 30fps

- QQVGA (160 x 120): 30fps

Communication



Wireless: IEEE802.11b / g / n, data rate up to 150Mbps*



Wireless Security: WPA2, WPA, WEP



Ethernet: 1x 10/100Mbps RJ-45

Interface & Buttons



DC Power Connector



Ethernet Cable Connector



Reset / WPS Button

LED



Power / WPS



Link

Power Adapter



DC 5V / 1A

Software Requirements



OS: Windows XP/Vista/7



Browser : Internet Explorer 6 SP1 or above

Operating Environment



Temperature : 0°C ~ 40°C



Humidity : 10% ~ 90% non-condensing

Safety Approval



FCC and CE

4.2 Troubleshooting

If the IP camera is not working properly, before you contact the dealer of purchase for

help, please check the troubleshooting list here, this may help you to solve the

problem by yourself and therefore saves your valuable time.

Scenario Possible Solution

I can not connect to

IP camera

a. Please confirm the IP address setting of the

computer you’re using. If they’re not in the same

subnet, they will not be able to communicate with

each other.

b. Please make the IP address you used to connect to

the IP camera is correct.

c. If you forget the IP address of the IP camera, you

will have to reset it to factory default value (which is

192.168.2.240) by pressing ‘reset’ button at the

bottom of the IP camera. You’ll need a pen or pin to

be able to press the reset button. Press and hold

reset button for 5 seconds, then try to connect to the

IP camera with IP address ‘192.168.2.240’ again.

d. Please make sure IP camera is correctly powered

(the ‘Power’ LED should be on).

e. If you’re trying to connect to the IP camera from

Internet, please make sure the port that IP camera

uses (Video and HTTP port, see section 2.3.1) is not

blocked by firewall or other software / hardware.

f. Contact dealer of purchase for help, if above

solutions do not work.

Image refreshes

very slow

a. Try a higher frame rate setting, if it’s not 30.

b. Try a lower resolution.

c. If you’re connecting this camera from Internet, it

could be caused by a slow Internet connection, and

it’s not a problem caused by camera. However, when

the network connection is slow, you should use lower

frame rate / resolution.

d. Adjust the antenna if you’re using wireless

connection. The antenna should be perpendicular to

the ground to get best reception, and the distance

between IP camera and computer / wireless access

point should not be too far.

e. Try to adjust ‘MTU’ setting if you’re using PPPoE to

connect to Internet. Ask your ISP or network

administrator for detailed instruction.

IP camera is not

responding

a. Is the network cable or wireless connection

disconnected? Please check it.

b. Unplug the power adapter from wall socket and

plug it in again after 10 seconds, then try to connect to

the IP camera again.

c. If IP camera is correctly powered (‘Power’ LED is

on), but you still can not connect to the camera when

you’re sure that IP address is correct, please contact

dealer of purchase for help).

Image is fuzzy a. Use a soft cloth to clean the lens on the camera.

You can use cloth with water, but DO NOT use

alcohol or other chemical solution.

b. Try to adjust brightness setting.

c. If there’s any light at the place where IP camera is

located, switch it on and see if image looks better.

I set the IP camera

to send image by

Email or FTP, but

a. If the image is send by Email, please make sure it’s

not blocked by any anti-spam mechanism.

nothing is received b. Please make sure you have enough permission for

FTP uploading (You can try this by clicking ‘Upload a

test file’ button).

c. Make sure the user name and / or password of

SMTP server is correct, if your SMTP server requires

authentication (You can try this by click ‘Send a test

Email’ button).

d. Please check log, if FTP upload or Email sending is

failed, it will be logged, and this may give you some

clue on how to solve the problem.

e. Change the threshold to a more sensitive setting.

Technical Support

E-mail: [e-mail]

Toll Free: 1-888-746-3238

Website: www.airlink101.com

*Theoretical maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data
throughput will vary. Network conditions and environmental factors, including volume of network traffic, building
materials and construction, mix of wireless products used, radio frequency interference (e.g., cordless telephones
and microwaves) as well as network overhead lower actual data throughput rate. Compatibility with 802.11n
devices from other manufacturers is not guaranteed. Specifications are subject to change without notice. Photo of
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