Airlink AME001 User Manual

External Modem

User’s Manual

External Modem

User’s Manual

No part of this publication may be reproduced in any form by any means without the prior written permission. Other trademarks or brand names mentioned herein are trademarks or registered trademarks of their respective companies.

May 2003

CHAPTER 1 BEFORE YOU BEGIN....................................................................................1

1.1 Features.......................................................................................................................................... 1

1.2 Package Contents........................................................................................................................... 1

1.3 Minimum System Requirements ...................................................................................................1

CHAPTER 2 HARDWARE INSTALLATION ....................................................................3

2.1 Connecting Your Modem.............................................................................................................. 3

2.2 LED Indicators...............................................................................................................................4

CHAPTER 3 DRIVER INSTALLATION.............................................................................5

3.1 Driver Installation for Windows 95............................................................................................... 5

3.2 Driver Installation for Windows 98............................................................................................... 7

3.3 Driver Installation for Windows Me.............................................................................................. 9

3.4 Driver Installation for Windows 2000......................................................................................... 11

3.5 Driver Installation For Windows XP........................................................................................... 13

3.6 Country Selection........................................................................................................................ 15

3.7 Verify that Your Modem is Properly Installed............................................................................ 16

3.7.1 For Windows 95/98/Me.................................................................................................................... 16

3.7.2 For Windows 2000/XP..................................................................................................................... 18

CHAPTER 4 DRIVER UNINSTALLATION.....................................................................21

4.1 Uninstallation from Windows 95/98/Me..................................................................................... 21

4.2 Uninstallation from Windows 2000.............................................................................................22

4.3 Uninstallation from Windows XP................................................................................................ 24

CHAPTER 5 COMMAND REFERENCE ..........................................................................25

5.1 AT Commands............................................................................................................................. 25

5.1.1 Basic Command Set.......................................................................................................................... 25

5.1.2 Commands Preceded by &................................................................................................................ 28

5.1.3 Commands Preceded by *................................................................................................................. 29

5.1.4 Commands Preceded by \.................................................................................................................30

5.1.5 Commands Preceded by %.............................................................................................................. 31

5.2 Dial Modifiers............................................................................................................................. 31

5.3 Commands Not Preceded By AT................................................................................................32

5.4 S Register Reference....................................................................................................................33

5.4.1 Register Summary............................................................................................................................. 33

5.4.2 Glossary of the S Registers............................................................................................................... 33

CHAPTER 6 MODEM REFERENCE ................................................................................39

6.1 Troubleshooting........................................................................................................................... 39

6.2 Result Codes................................................................................................................................ 39

6.3 Application Examples.................................................................................................................. 40

6.3.1 Dialing a Remote Modem................................................................................................................. 40

6.3.2 Dialing a Stored Number.................................................................................................................. 40

6.3.3 Manual Answer an Incoming Call.................................................................................................... 41

6.3.4 Auto Answer an Incoming Call........................................................................................................ 41

6.3.5 Voice to Data Switch........................................................................................................................ 41

APPENDICES ........................................................................................................................43

External Modem User's Manual

Appendix A: Caller ID Commands (Optional).................................................................................. 43

Appendix B: Technical Specifications ..............................................................................................45

Appendix C: Quick Reference........................................................................................................... 46

Appendix D: Glossary....................................................................................................................... 47

Appendix E: ASCII CODE TABLE.................................................................................................. 49

HAPTER

EFORE YOU BEGIN

1.1 Features

These Fax/Data/TAM Modems combine the features of a 56000(receive only)/33600/28800/14400/9600 bps data modem and a 14400/9600 bps FAX modem. Your new Fax/Data/TAM Modem gives your personal computer the ability to send and receive FAX messages over the telephone line like a standard FAX machine. Your Fax/Data/TAM Modem also allows your PC to communicate with other personal computers, terminals or BBS's (Bulletin Bo ard Systems) through the data modem functions.

When used as a data modem your Fax/Data/TAM Modem uses the standard AT command set and is fully compatible with ITU-T V.42, V.42bis, V.34, V.32bis, V.32, V.22bis, V.23, V.22, V.21, MNP 2-5, Bell 103, 212A and V.90. When used as a Fax/Data/TAM Modem it communicates with all ITU-T Group 3 FAX machines and is compatible with ITU-T V.27ter, V.29 and V.17. Switching between DATA mode operation and FAX mode operation of your Fax/Data/TAM Modem is done through its firmware, no hardware settings are required.

The communication software, which should be used, depends on the kind of machine that you are going to communicate with. If you are going to call a FAX machine then you must use the Fax software. If the machine that you are going to communicate with is a modem then you must use a data modem communications software.

Note: This manual is written to be used for several models of Fax/Data/TAM Modems. Some of the information in this manual may not apply to your Fax/Data/TAM Modem.

All the description in this manual about Caller ID, V.90 and Fax class 1 applies only to the models which support these functions.

1.2 Package Contents

Before installation, please check the items of your package. The package should include the following items:

! The External Modem ! Quick Installation ! Installation CD

If any of the above items are missing, please contact your supplier.

1.3 Minimum System Requirements

Before installation, please check that your computer complies with the following requirements:

! Pentium MMX CPU 166 or above (Recommended CPU: Intel Pentium MMX , AMD K6

MMX, Cyrix 6x86 MMX )

! 16MB RAM ! Operating System: Windows 95

! CD-ROM drive



/ 98 /Me/

2000



/XP

HAPTER

ARDWARE INSTALLATION

2.1 Connecting Your Modem

Note: For safety, before installing and uninstalling your modem, please make sure the telephone line is UNPLUGGED from your modem.

Step 1: Power off your computer. Step 2: Connect one end of the RS-232 serial cable to the modem and the other to your

computer’s serial port.

Note: Connect the male end of the RS-232 cable to the modem’s serial port and the

female end to your computer. Choose suitable 9-pin or 25-pin female connector according to your computer’s serial port.

Step 3: Plug one end of the RJ-11 phone cord into the LINE jack on the modem, and plug

the other end into your phone jack.

Step 4: For model with PHONE port only. If you want to use a telephone on the modem’s

phone line while the modem is not used , plug the telephone’s cord into the modem’s PHONE jack.

External Modem User's Manual

Step 5: Plug the AC adapter into the modem’s AC IN jack, and plug the other end into an

electrical outlet.

Step 6: When connection is finished, power on your modem before you power on your PC.

The diagram below illustrates the typical external modem connection:

2.2 LED Indicators

After hardware installation, turn on the modem and then your computer. The PWR, HS, and MR LEDs should illuminate. The description of the LED indicators on the front panel are listed below (from left to right) :

Modem Ready/ Self-testing

High Speed Speeds

Carrier Detect

Off Hook

Send Data

Receive Data

Terminal Ready

Auto-answer

Power On: power on

PWR

On: Power on Flash: Self-testing/ In diagnostic mode On: Operating speed at 24000bps or higher

On: Receiving a data carrier signal from remote modem On: Modem off hook

Off: Modem on hook Flash: Transferring data from the modem

Flash: Receiving data to the modem On: Modem is on (unless setup by AT commands) On: Set up to answer incoming calls

HAPTER

RIVER INSTALLATION

After hardware installation, turn on your modem and then power on your PC. Follow the instructions below to install the drivers for the modem.

3.1 Driver Installation for Windows 95

Step 1: Start Windows 95. The Update Device Driver Wizard appears. Insert the provided

Installation CD into your CD-ROM drive. Click Next.

Step 2: Windows will be unable to locate a driver. Click Other Locations.

Step 3: Click Browse to locate the path of the driver: x:\Driver\Win9x (where x is your

CD-ROM drive) and click OK.

Step 4: Windows will find the location of driver; click Finish. Step 5: If Copying Files window appears, click Browse to locate the path of the driver:

x:\Driver\Win9x (where x is your CD-ROM drive) and click OK.

Step 6: Windows will continue to detect another device. Click Next and then repeat steps 2-

4 to complete driver installation.

External Modem User's Manual

When you are done with driver installation, you will need to specify the country where you locate upon different telecommunication regulations/ laws. Please proceed to “3.6 Country Selection” on page 15 for instructions.

3.2 Driver Installation for Windows 98

Step 1: Start Windows 98. The Add New Hardware Wizard appear s announcing the

detecting of a new hardware. Click Next. Insert the provided Installation CD into your CD-ROM drive.

Step 2: Select Search for the best driver for your device and click Next.

Chapter 3 Driver Installation

Step 3: Check Specify a location. Click Browse to locate the path of the driver:

x:\Driver\Win9x (where x is your CD-ROM drive) and click OK. Click Next.

Step 4: When Windows finds the driver file for the device, click Next. Step 5: If Copying Files window appears, click Browse to locate the driver file and click

OK.

Step 6: Click Finish.

External Modem User's Manual

Step 7: Windows will continue to detect another device. Click Next.

Step 8: With Search for the best driver for your device checkbox selected, click Next. Step 9: Again, select Specify a location checkbox and the location should be:

x:\Driver\Win9x where x is your CD-ROM drive. Otherwise, repeat step 3 to

specify the location. Click Next. Step 10: When Windows finds the driver file, click Next. Step 11: If Insert Disk window appears, click Browse to locate the driver file and click OK. Step 12: Click Finish to complete the installation.

3.3 Driver Installation for Wi ndows Me

Step 1: Start Windows Me. The Add New Hardware Wizard appears. Insert the

Installation CD into your CD-ROM drive. Select Specify the location of the driver

(Advanced) and then click Next.

Step 2: With Search for the best driver for your device selected, uncheck the Removable

Media checkbox and then check only the Specify a location checkbox. Click

Browse to locate the path of the driver: x:\Driver\WinME (where x is your CD-

ROM drive) and click OK. Click Next.

Chapter 3 Driver Installation

Step 3: Windows will find the driver for the device. Click Next to continue. Step 4: Click Finish.

Step 5: Windows will continue to detect another device. Select Specify the location of the

driver (Advanced) and then click Next.

External Modem User's Manual

Step 6: Again, select Search for the best driver for your device and check only the

Specify a location checkbox. The location should be: x:\Driver\WinME where x is

your CD-ROM drive. Otherwise, repeat step 2 to specify the location. Click Next. Step 7: Windows will find the driver for the device. Click Next to continue. Step 8: When installation is complete, click Finish.

3.4 Driver Installation for Wi ndows 2000

Step 1: Start Windows 2000. Windows will detect a new hardware device, click Next to

continue.

Step 2: Select Search for a suitable driver… and click Next.

Chapter 3 Driver Installation

Step 3: Insert the Installation CD into your CD-ROM drive. Check ONLY Specify a

location and click Next.

Step 4: Click Browse to locate the path of the driver: x:\Driver\W2K (where x is your CD-

ROM drive) and click OK.

Step 5: When Windows finds the location of the driver, click Next.

External Modem User's Manual

Step 6: If Digital Signature Not Found window appears, click Yes to continue.

Step 7: Click Finish. When Found New Hardware screen appears, wait for completing the

installation.

When you are done with driver installation, you will need to specify the country where you locate upon different telecommunication regulations/laws. Please proceed to “3.6 Country Selection” on page 15 for instructions.

+ 35 hidden pages

Airlink AME001 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1.1 Features

1.2 Package Contents

1.3 Minimum System Requirements

2.1 Connecting Your Modem

2.2 LED Indicators

3.1 Driver Installation for Windows 95

3.2 Driver Installation for Windows 98

3.3 Driver Installation for Wi ndows Me

3.4 Driver Installation for Wi ndows 2000