Agilent Technologies’ Test and Measurement Support,
Services, and Assistance
Agilent Technologies aims to maximize the value you
receive, while minimizing your risk and problems. We
strive to ensure that you get the test and measurement
capabilities you paid for and obtain the support you
need. Our extensive support resources and services can
help you choose the right Agilent products for your
applications and apply them successfully. Every instrument and system we sell has a global warranty. Support
is available for at least five years beyond the production
life of the product. Two concepts underlie Agilent’s overall support policy: “Our Promise” and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and measurement
equipment will meet its advertised performance
and functionality. When you are choosing new equipment, we will help you with product information, including realistic performance specifications and practical
recommendations from experienced test engineers.
When you use Agilent equipment, we can verify that it
works properly, help with product operation, and provide
basic measurement assistance for the use of specified
capabilities, at no extra cost upon request. Many selfhelp tools are available.
Your Advantage
Your Advantage means that Agilent offers a wide range
of additional expert test and measurement services,
which you can purchase according to your unique technical and business needs. Solve problems efficiently and
gain a competitive edge by contracting with us for calibration, extra-cost upgrades, out-of-warranty repairs,
and onsite education and training, as well as design,
system integration, project management, and other professional engineering services. Experienced Agilent
engineers and technicians worldwide can help you maximize your productivity, optimize the return on investment
of your Agilent instruments and systems, and obtain
dependable measurement accuracy for the life of those
products.
Agilent T&M Software and Connectivity
Agilent’s Test and Measurement software and connectivity products, solutions and developer network allows
you to take time out of connecting your instruments to
your computer with tools based on PC standards, so you
can focus on your tasks, not on your connections. Visit
www.agilent.com/find/connectivity
for more information.
By internet, phone, or fax, get assistance with all your
test & measurement needs
Phone or Fax
Product specifications and descriptions in this document
subject to change without notice.
© Agilent Technologies, Inc. 2002
Printed in USA, October 14, 2002
5963-5110E
www.agilent.com/find/emailupdates
Get the latest information on the
products and applications you select.
United States:
(tel) 800 452 4844
Canada:
(tel) 877 894 4414
(fax) 905 282 6495
China:
(tel) 800 810 0189
(fax) 800 820 2816
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004 5004
(fax) (82 2) 2004 5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 0800 047 866
(fax) 0800 286 331
Other Asia Pacific
Countries:
(tel) (65) 6375 8100
(fax) (65) 6836 0252
Email:
tm_asia@agilent.com