AGFEO AC14 Operating Manual

AC 14

communication

with

Operating Manual

ISDN PBX

a system

I - 2 Introduction

I - 3Introduction

I

Table of Contents

- Glossary

- When something goes wrong

- Action in the event of faults

- The new kind of operation

- Safety instructions

- Important information for using analog terminals

Introduction

Operation

Appendix

Key words

Set up

Programming

Programming with a PC. The configuration pro­gram TK-Set is part of the TK-Soft software
package.
Remote configuration by the dealer

- Programming with a telephone

- Multiple Subscriber Numbers (MSN)

- Scope of delivery

- Assembly of the telecommunications system

- Terminal connections

- ISDN connection

- Basic functions - "Telephoning", "Answering
calls" and "Transferring a call"

- Connection for external music on hold

- Connecting a printer

- Connecting a power pack

- Commissioning

- Ringing assignments (day, night, internal call
forwarding service)

- Authorisations (external authorisation, external
access, regional range, barred range)

- Types of terminals

- CTI - Computer-aided telephoning

- Pictograms and keys

- The LEDs of the AC 14

K

A

P

O

S

- Technical hotline

- Ringing and tones

- Technical data

- Comfort functions of the telephone system in
alphabetical order

I - 4 Introduction

You can connect analog terminals such as normal
telephones (a/b), answering machines, group 2 and
3 fax’s and analog modems to the terminals of your
telecommunications system.

The dialling method of the analog terminal may
be dual-tone multi-frequency dialling (DTMF) or
pulse dialling (PD). The terminal should be set to
DTMF to make optimum use of all functions. The
telecommunications system automatically recog­nises the respective dialling method.

If you have switched on the “External seizure spon­taneous with internal” function for your telephone
(as-delivered state), you can reach an internal sub­scriber by dialling the # key (hash) and the internal
phone number (11 ,..., 14). On telephones without
a # key or which do not support this, e.g. tel­ephones with the pulse dialling method, no internal
dialling is possible.
You can reach an external subscriber directly by di­alling the external phone number.

Your telephone should have a * key (asterisk key)
for simple operation of the telecommunications sys­tem. You can press the numbers

99

instead of
the * key on telephones which have no * key or
do not support these functions.

Please observe the following instructions: Analog
telephones with DTMF require a signal key (refer
back key r ) with flash for the "refer back in­quiry".

In this operating manual, the operating steps listed
are always for analog telephones with DTMF. You
do not need to press a signal key for the refer back
inquiry on analog telephones with PD.

The functions of an analog telephone (e.g. dialling
repetition, short dialling) can also be used in con­nection with your telecommunications system.
Please see the operating manual of the telephone
concerned for operation of these functions.

Please pay attention to the acoustic signals of your
telecommunications system during operation. You
will hear the acknowledgement tone when you
have successfully completed a * procedure. Other­wise you will hear the error tone (busy tone).

On analog telephones with caller number displays,
the telecommunications system transmits the
phone number (CLIP function) providing the caller
has sent it.

For modem operation (transmission speed up to
56600 bps, can be reduced if necessary to 33600
bps by transmission paths and lines) it is recom­mended to set the port to "External seizure sponta­neous" with the PC configurator. Otherwise it is
absolutely essential to configure the modem to
blind dialling because most modems are unable to
recognise the dialling tone of a telecommunications
system. Blind dialling is set with the help of the
X0 ... X4 parameters for modems which operate
with the Hayes command set.

Important information about using analog terminals

Safety Instructions

The telecommunications system is designed for
connection to an ISDN base connection (DSS 1 –
multiple connection).
You can connect all analog terminals to the analog
subscriber accesses of the telecommunications sys­tem which you can also operate on the analog tel-

ecommunications network.
Any other use of the telecommunications system is
contrary to the intended purpose and thus prohib­ited.
The telecommunications system has the General
Connection Licence (AAE).

!

- The telecommunications system meets the
prescribed conformity and safety require­ments.

- Pull the power pack out of the mains socket to
switch off the telecommunications system be­fore connecting the leads to the subscribers
and to the ISDN network. Danger of lethal in­jury!

- Do not connect or disconnect the leads during
a thunderstorm.

- Lay the leads so that no-one can step on or
trip over them.

- Make sure that no liquids get inside the
telecommunications system.

- No liability will be accepted for consequen­tial damage such as costs for an accidentally
maintained connection.

- The telecommunications system is out of or­der during a power cut. You cannot use the
phone.

I - 5Introduction

I

CTI - Computer Aided Telephony

TK-Phone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The TK-Soft software package included in the
scope of delivery contains the CTI application TK­Phone among other things. This offers you the pos­sibility of dialling phone numbers directly from your
PC, viewing calls on the monitor during your daily

work and dialling unanswered calls from a call list.
The whole range of features can be found under
the online help which you can call at any time by
pressing F1.

TAPI ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The TAPI (Telephony Applications Programming
Interface) is, unlike TK-Phone, not an independent
CTI application but an interface between a TAPI­capable Windows application and the telecommu­nications system. If programs (applications) support

this interface, it is possible to control the telecom­munications system. The scope of the control de­pends on the application used. However, it usually
includes starting outgoing calls (dialling from the
application) and displaying incoming calls.

TAPI applikation

Part of the
Microsoft
operating system

AGFEO TSP

PC

AGFEO ISDN telecommunications system

e.g. database

e.g. phonebook

CD-ROM

e.g. TAPI
telephony
program

TAPI

Microsoft Telephony Interface

TSPI

Telephony Service Provider for AGFEO
telecommunications systems

TAPI TAPI

TAPI-capable system software

Serial interface

Serial interface

The TAPI is a Microsoft operating systems interface
of the application side of the Microsoft Telephony
interfaces. A Telephony Service Provider (TSP) from
the ISDN hardware manufacturer – in this case
AGFEO – is necessary to connect this interface to
the AGFEO telecommunications system. The TSP is a
driver which you have to install on your PC. It ex­ecutes the desired TAPI functions and controls the
necessary data exchange between the PC and the
telecommunications system.

The TSP needs to be extended continuously due to
the constantly increasing scope of functions of the
TAPI-supporting applications. To make sure you al­ways have the latest TSP for your application, we
provide you with the TSP on our homepage in
Internet under http://www.agfeo.de.

The self-unpacking file contains all information
about installation and the supported applications. If
you do not have access to Internet, please contact
your dealer or the info-line fax: [phone].
You will receive the TSP free by post.

I - 6 Introduction

*

#

Refer back key (signal key, flash
key) for referring back during a
call

Number keys for entering phone
numbers, e.g. “9” or letters “X”
(Vanity dialling)

Make call

Replace handset

Conference

Room monitoring by telephone

t

ª

k

®

r

X

Pictograms and Keys

Operation of every function of the
telecommunications system is explained clearly and

comprehensibly by pictograms.

Pictograms ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a

h

z

q

Acoustic call signal (tone call)

Lift handset

Enter phone numbers, code
numbers (PIN)

Tones audible in the handset,
e.g. acknowledgement tone

Keys¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Asterisk key for starting certain
functions ( * procedures)

Hash key for internal dialling for
spontaneous line seizure,
terminating an input

The LEDs of the AC 14

Green LED – The function LED

- lights steadily when the telecommunications
system is in operation

- flashes slowly when a diversion to an external
subscriber is set up through the
telecommunications system or in the ISDN
exchange.

- Flashes rapidly when an entry is available in the
telecommunication system’s call list (this
indication has priority over a diversion)

Red LED – The busy LED

- flashes slowly when a line (a B-channel) is busy

- lights steadily when both lines (both B-channels)
are busy

S - 1

Set up

S

Set up

Scope of delivery ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- 1 ISDN telecommunications system

- 2 plugs and screws

- 2 screw terminals 4-pole

- 1 ISDN connecting cable

- 1 PC connecting cable

- 1 230 V power pack

- 1 operating manual

- 1 CD ROM TK-Soft with the
programs: TK-Set, TK-LCR, TK-Bill and TK-Phone

Connection

panel

PC/printer

interface

External music on hold

(MoH)

S0: ISDN access

Power: Connection

for power pack

Red: busy LED

Green: Function LED

Connection for

analog

terminals

The telecommunications system is suitable for
operation on a desk top or for wall mounting.

Only install the telecommunications system in a dry
room where there is no risk of explosions.

- Ambient temperature: 5°C to 40°C

- Humidity: max. 70 % (no condensation)

Choosing the location ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

It may not be installed:

- in the vicinity of air conditioning systems, heaters

- where it may exposed to direct sunlight

- in the vicinity of equipment with illegal
interference radiation

- in an excessively dusty environment

- in places where it may be splashed by liquids

Fig. 1: Connections ot the
telecommunications system

S - 2

Set up

230 V mains power supply ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The telecommunication system does not work
when the 230 V mains voltage fails.

Fig. 3: Connction for terminals

Only use the power pack model no.: TST
53328 provided.

You can connect four analog terminals to the
telecommunications system. You can connect all
analog terminals which you can operate on the
public telecommunications network.

Possible analog terminal types are:

- Telephones (a/b telephones)

- Fax machines group 3

- Answering machines

- Modems (up to 56600 bps, transmission can be
reduced to 33600 bps if necessary by
transmission paths and lines)

For optimum use of all functions, the terminals
should set to dual-tone multi-frequency dialling

Connectable terminals ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

(DTMF) and have a flash, * and # key. The
telecommunication system detects a flash time of
50 – 600 ms in its as-delivered state.

You can also connect terminals with pulse dialling
(PD). The telecommunications system automatically
recognises the dialling method. Dial a number
greater than 1 on a terminal with PD after
connection.
Please see the telephone documentation for
switching the dialling method and setting the flash
time of the telephones.

You can plug TAE plugs with N or F coding into the
TAE sockets.

Notes on the ISDN access (S0) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The telecommunications system is designed for
connecting to an ISDN basic access (multi­equipment access).
You can also operate other ISDN terminals at this
access, e.g. your PC with ISDN card, an ISDN
telephone and more.

The multi-equipment access may be designed as an
ISDN bus which is connected to the NTBA.
Up to 12 ISDN sockets (IAE or UAE) may belong to
this bus. You can connect up to seven other ISDN
terminals to the ISDN bus in addition to your ISDN
telecommunications system.

Connection 1
Terminal11

Connection 2
Terminal12

Connection 3
Terminal13

Connection 4
Terminal14

S - 3

Set up

S

Wall mounting ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Mark two vertical drill holes 125 mm apart on
the wall.

- When marking the drill holes, make sure that
there are no concealed lines at these points (gas,
water pipes, electric cables or similar).

- Drill the two holes.

- Mark two vertical drill holes 125 mm apart on
the wall.

- When marking the drill holes, make sure that
there are no concealed lines at these points (gas,
water pipes, electric cables or similar).

- Drill the two holes.

- Hammer in the plugs flush with the wall.

- Screw in the two screws leaving the head
protruding by about 4 mm.

- Hang the telecommunications system on the
screws and pull it down on the wall until it snaps
into place.

Ready to start in seconds ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Plug the Western plug of the power pack into
the socket marked "Power" until it snaps in
audibly

- Plug one of the Western plugs of the ISDN
connecting cable into the socket marked "S0"
until it snaps in audibly

- Plug the other Western plug of the ISDN
connecting cable into the NTBA (NT) or an
installed ISDN socket

- Plug the TAE plugs of your terminal into the TAE
sockets of the telecommunications system
In the as-delivered state, the connections 1
and 2 are set to telephone, connection 3 to
answering machine and connection 4 to combi­port, e.g. for fax.

- Plug the power pack into a 230 V socket. The
green LED lights up.

- You can now use the phone. After lifting the
handset you will hear the external dialling tone
and can call any external subscriber.

- The connections 11, 12 and 13 ring when one of
your phone numbers (MSN) is called.

To enter your multiple subscriber numbers (MSN’s),
change the ringing assignment and set other
functions, please read the chapter "Programming".

Quick entry of multiple subscriber numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can enter multiple subscriber numbers (MSN’s)
under which you can be reached in the
telecommunications system uncomplicatedly and
quickly. Enter the MSN with this function at every
connection and the corresponding terminal is
entered in the ringing assignment for this MSN.

Example: Enter your phone number (345678) at
connections 1, 2 and 3. At connection 4 the
number of your fax (345677). Callers then reach
your telephones and answering machine when they
call 345678. The fax is reached under 345677.
See the “Programming Instructions” for further
information.

Lift
handset

MSN quick save

h *MSNS M z # q ª

Acknowledgement
tone

Start programming mode:

h*PRO qª

Exit programming mode:

h*ENDqª

(system -PIN)

PRO

Enter multiple
subscriber
number (MSN)

MSN-

ID

Replace
handset

S - 4

Set up

If you want to connect your terminals to separate
TAE sockets, you will find the connection panel for
the plug-in terminals underneath the blue cover.

Unplug the power pack from the 230 V mains
socket before removing the cover from and
working on the connection panel. Replace the
cover before plugging the power pack back into
the mains socket.

To open the connection panel,
reach underneath the blue cover on
the connection side of the
telecommunications system and pull
the cover down sharply.

The assignment of the terminal
connections is displayed on the
connection panel.

To ensure perfect functioning of the
telecommunications system and the connected
terminals, you should connect the terminals either
to the TAE sockets or the plug-in terminals! This
means that if a terminal is connected directly via a
TAE socket, e.g. connection 1, no second device
should be connected via the terminals at the same
terminal connection, e.g. La1/Lb1.

The connections La and Lb of the plug-in terminals
are connected with connections 1 and 2 of the
separate TAE sockets.

You can use commercially available telephone lines
for the connection.
We recommend: telephone lines J-Y (St) Y
Length between telecommunications system and
sockets: max. 800 metres at 0.6 mm wire diameter.

To close the connection panel, place the cover flat
on the guides. Push the cover up sharply until it
snaps audibly into place.

Connecting terminals to separate TAE sockets ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Terminals 13

Terminals 14

Terminals 11

La1
Lb1

Terminals 12

La2
Lb2

La3
Lb3
La4
Lb4

Fig. 4: Open connection panel

END

Connection for external music on hold (MoH) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

To pipe in an external music on hold, connect the
headphone output of an audio device (CD player,
cassette recorder, stereo system) with a 3.5 mm
jack plug to the jack socket (external MoH) on the
connection side of the telecommunications system.
The 3.5 mm stereo jack plugs are available from
dealers.

The volume of the external music on hold is set on

the audio device. To set or check the volume, call
an internal subscriber of the telecommunications
system externally. The external connection is held
when the internal subscriber presses the refer-back
key "R". You hear the music on hold and can
adjust the volume..

N. B.! The melodies which are played must be free
of copyrights of third parties (GEMA-free).

Fig. 3: Pulling
off the cover

S - 5

Set up

S

PC/printer interface ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The PC/printer interface of the telecommunications
system is a serial RS 232C interface. Here you can
connect:

- a PC, for configuring the telecommunications
system, for call data evaluation and computer­aided telephony (CTI). The PC connecting cable is
contained in the scope of delivery.

or

- a serial printer for printing connection costs.

To connect a printer you need a cable which
complies with the connection assignment specified
below (max. length 3 m). The cable is available
from dealers.

Your printer must be set as follows:

- 9600 baud

- 8 bits

- 1 stop bit

- no parity

The printer must be kept switched on and
connected to the telecommunications system to
print the individual costs of the internal subscribers.
The telecommunications system stores 2000
connection data records (average) and the total
connection costs. Even in the event of a power
failure.

Telephone

system

(9-pin plug)

2
3

5

7
8

Printer

(25-pin plug)

2
3

5
6
7
8

20

Fig. 7: Connection assignment – printer cable

S - 6

Set up

O - 1

Operation

O

Telephoning

With your telecommunications system you can make free calls between the connected terminals and
external calls to any external subscribers.

Telephoning externally

For an external call, the telecommunications system
seizes one of the two B-channels (lines) of the ISDN
access.
In the as-delivered state, the external seizure "spon­taneous with internal" is set for every connection.
This means that you immediately hear the external
dialling tone when you Lift handset. You can dial
the desired phone number immediately.

Telephoning internally

You can reach the internal subscribers of your
telecommunications system with the internal phone
numbers 11 (connection 1), 12 (connection 2), 13
(connection 3) and 14 (connection 4).
With the "external seizure spontaneous with
internal" you can reach the internal subscribers by
pre-dialling #.

Telephoning – “External seizure spontaneous with internal” (as-delivered state) ¢¢¢¢¢

hqzqtª

Lift the handset
External dialling
tone

Enter external
phone number

Call
externally

hq#qzq t

Lift the handset
External dialling
tone

Press the
hash key

Call
internally

Internal
dialling
tone

Enter the
internal
phone no.

The spontaneous external seizure (seize outside
line) is only possible directly after lifting the
handset. If you want to call an external subscriber
in refer back mode, you have to seize an outside
line (B-channel) with "0".

Transmitting your phone number - Bei der
Externbelegung wird die Ihnen zugeordnete In the
case of external seizure the multiple subscriber
number (MSN) of the telecommunications system
which you are assigned is transmitted to the ISDN
exchange. The connection costs are saved there

under this phone number. This phone number is
also transmitted to a called ISDN subscriber
providing transmission of your phone number is
released.

How to account the connection costs under
another MSN is described in “External seizure with
specific MSN”.

Combi-device connection: A terminal at a
connection set as a combi-device (connection 4 in
the as-delivered state) sends the Telephone service.

Ringing tone,
subscriber is called

Subscriber answers,
conversation

End call, replace
handset

Ringing tone,
subscriber is called

Subscriber answers,
hold conversation

Switching the external seizure ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h*EXT q ª

Replace
handset

Acknowledgement
tone

Lift
handset

EXTernal seizure
spontaneous with
internal

A

E

Off

On

Selection

O - 2 Operation

Reserving a line ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If you hear the busy tone after external seizure (e.g.
with "0") both lines (B-channels) are busy. The red
LED lights up. Reserve a line. As soon as a line is

free, the telecommunications system calls you. Af­ter lifting the handset you hear the external dialling
tone and can enter the external phone number.

h 0q r*RES q ª

Lift
handset

REServe a lineExternal seizure, e.g.
"0", busy tone, no
line free

Replace
handset

Acknowledgement
tone

External seizure with specific MSN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can select a specific MSN different to the one
assigned when dialling externally. This separates

the charges, for example for private and business
call.s

h*MSNMz#zt

Lift
handset

Hold
conversation

Terminate
input

MSN
ID

Seize MSN

hqzqtª

Lift handset
Internal dialling
tone

Enter internal
phone number

Enter external
phone no.

Ringing tone,
subscriber is called

Subscriber answers,
hold conversation

End conversation,
replace handset

hq0 qz q t

Lift handset
Internal dialling
tone

External
dialling
tone

External seizure
with "0"

Enter
external
phone no.

Tele­phoning
externally

External seizure at combi-device connection -

After dialling the code "

10

" at the combi-device
connection (instead of "0") the telecommunica­tions system also seizes a line. However, it identifies
the connection with the Fax service. When seizing
with "0", the identification is Telephony service.

Transmitting your phone number - Bei der
Externbelegung wird die Ihnen zugeordnete In the
case of external seizure the multiple subscriber
number (MSN) of the telecommunications system

which you are assigned is transmitted to the ISDN
exchange. The connection costs are saved there
under this phone number. This phone number is
also transmitted to a called ISDN subscriber
providing transmission of your phone number is
released.

How to account the connection costs under
another MSN is described in “External seizure with
specific MSN”.

Telephoning- "External seizure spontaneous with internal" off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Ringing tone,
subscriber is called

Subscriber answers,
hold conversation

Tele­phoning
internally

Enter
MSN

A further variation of the external seizure can
only be set with the PC configurator. With the

“External seizure spontaneous”, the tele­communications system seizes a B-channel as soon

as the handset is lifted. Internal calls and

*

procedures are not possible. It is suitable for
terminals which only operate external connections,
e.g. fax or modem.

O - 3

Operation

O

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

External authorisation (Authorisation) ­If you hear the error tone instead of the external di­alling tone when seizing an external line, your tel­ephone is not authorised to dial an external phone
number.

Barred range - If the barred range of the telecom­munications system is programmed for your tel­ephone, you cannot dial the external phone num­bers in the barred range. You hear the error tone.

Call internally - possible on telephones with spon­taneous external seizure which have no # key
(hash) or do not support it.

DTMF post-dialling is possible for all existingl
connections, even in a refer back call, during bro­kerage and during a three-party conference. You
can post-dial numbers and letters (1...0, * and

#

).

Reserved line - The telecommunications system
calls you for 60 seconds when the reserved line is
free. The reservation is cancelled after 1 minute if
no connection is made in the meantime.

On telephones without a * key (asterisk key) or
which do not support it, you have to press the
number

99

instead of the * key.

Answering calls

You can distinguish internal from external calls by
different ringing rhythms on your telephone provi­ding your terminal supports different ringing
rhythms.

You are connected with the caller when your
telephone rings and you Lift handset.

Knocking - You receive a call while you are
speaking. The call knocks. You hear the internal
knocking tone once (internal call) or the external
knocking tones several times (external call). You
can answer the call and switch back and forth
between the two calls (brokerage).
You can reject the external knocking call. If you
reject it, the caller hears the busy tone.

You are called ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a h t

Your telephone rings Lift handset Hold conversation

You receive a knocking call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tqª a h t

You are holding a
conversation and hear the
external or internal
knocking tone

Automatic call from
knocking party

Lift handset

Hold conversation

Replace the
handset

You receive an external knocking call (when line is free) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tqr0 t

You are holding a
conversation and hear
the external or internal
knocking tone

Refer back,
call is held

Pick up
knocking call

Hold conversation

O - 4 Operation

Transferring a call

You can transfer an external call to another internal
subscriber or external subscriber. Two kinds of
internal transfer are possible.

Internal transfer with announcement

You call the internal subscriber in refer back,
announce the call and Replace handset. You have
then transferred the call.

Transfer internally without announcement

You call the internal subscriber in refer back and

Replace handset without speaking to the internal
subscriber. The internal subscriber receives a call.
He is connected with the caller when he lifts his
handset.

In the case of external transfer, only transfer with
announcement is possible. You call the external
subscriber in refer back and announce the other
external call. You transfer the call by dialling the
code.

Internal transfer with announcement ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tr z tª

Hold external
conversation

Refer back, external
call held

Enter internal phone
no.

Announce
external call

Transfer external call

Internal transfer without announcement ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tr z ª

Hold external
conversation

Refer back, external
call is held

Enter internal
phone no.

Transfer
external call

Both parties hear the knocking tone. You hear the
error tone when picking up a knocking call

- if the other party is the desired one in the case of
internal knocking

- if both lines are busy in the case of external
knocking. You have to end the first conversation

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

before you can speak to the knocking party
(Replace handset or hold the first call with refer
back).

You can prevent knocking by activating the
knocking prevention function.

Reject external knocking ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tqr*ABWt

You are holding a con­versation and hear the
external knocking tones

Refer back,
call is held

Reject the knocking
call

Continue speaking

O - 5

Operation

O

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You must always seize the line with "0" for
external transfer. Even when “External seizure
spontaneous with internal” is switched on in the
telephone.

External transfer is only possible when a line
(B-channel) is free.

You bear the costs of the externally transferred call.

Internal transfer with announcement

If the internal subscriber does not answer or is busy
you are re-connected with the external subscriber
after

r0

. You can transfer him to another

internal subscriber if necessary.
During refer back, the held external subscriber
hears a melody when “Music on Hold” (MoH) is
switched on internally or piped in externally.

After an internal transfer without
announcement you are called back after 45
seconds if the internal subscriber has not answered
the transferred call within this time. You are
recalled immediately when the internal subscriber
is busy.
If you answer the callback you will be re-connected
with the external caller. If not, the call is
disconnected after 60 seconds.

External transfer ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tr 0z tp

r *UEB ª

Holding 1st
external
conversation

Transfer external call

Refer back, 1st external
call is held

Seize line Enter external

phone no.

Hold 2nd external
conversation

Replace
handset

Refer back, 2nd external
call is held

O - 6 Operation

Knocking prevention

If you do not want internal or external subscribers
to knock, activate the knocking prevention for your

h*ANK q ª

Lift
handset

Knocking
prevention

On

Off

Replace handsetAcknowledge-

ment tone

telephone. As-delivered state: knocking
prevention off.

Selection

A

E

Automatic dialling - Connect without dialling

You can switch on the “Automatic Dialling” on
your telephone for emergencies.
If you Lift handset and do not press any key, the
telecommunications system automatically dials a

stored external phone number after 10 seconds.
Before this, you can dial any phone number
normally. Automatic dialling is not activated.
As-delivered state: Automatic dialling off

Switching automatic dialling on/off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h*AUT q ª

Lift handset

Automatic
dialling

Automatic dialling - Entering/deleting a phone number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h*AUT q ª

Lift
handset

Automatic dialling

External ID

Replace handsetAcknowledge-

ment tone

Start programming mode:

h*PRO qª

Continue programming or exit programming mode:

h*ENDqª

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Check the automatic dialling after programming
the external phone numbers. Switch on the
automatic dialling, Lift handset, wait for dialling of
the external phone number and check that the
connection is correct.

If the called subscriber is busy, the
telecommunications system tries to dial the external

phone number again every 10 seconds. After 12
attempts it automatically aborts automatic dialling.

If you hear the error tone when switching on
“Automatic dialling”, no phone number is
programmed.

If “Automatic dialling” is switched on, you hear the
special dialling tone after lifting the handset.

Replace handset

P R O

E N D

Enter

Delete

Acknowledge­ment tone

(system -PIN)

A

E

Off

On

Selection

E

L

Selection

Ez

#

External phone no. (des­tination) Max. 24 digits

O - 7

Operation

O

Tracing – Identifying malicious callers

The “Malicious call tracing” feature can only be
used by special order from your network provider
providing he offers this service.

The ISDN exchange saves the caller’s number, your
phone number, the date and time of the call.
You can have the caller identified during a call.

tr*FANq ª

Holding external
conversation

Replace handsetAcknowledge-

ment tone

TraceRefer back

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can continue the conversation after

r*FAN

.

Until you continue or terminate the conversation
with the caller, the caller hears a melody if “Music
on Hold” (MoH) is switched on or piped in
externally in the telecommunications system.

You hear the error tone:

- if it is not possible to trace malicious callers

- if the caller can no longer be identified by the
exchange

Busy on Busy

A caller receives no busy tone as long as one of the
two B-channels of your ISDN access is free. You
hear the knocking tone during the current conver­sation or other telephones ring. The “Busy on
Busy” function prevents this. The caller hears the
busy tone if a subscriber of the ringing assignment
is busy.

h*BUS q ª

Lift
handset

Replace
handset

Busy on Busy

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

An ISDN terminal connected parallel to the multi­equipment access and to which the same multiple
subscriber number (MSN) as the telecommunica­tions system is assigned, is always called

irrespectively of whether “Busy on Busy” is
switched on or off for this MSN in the telecommu­nications system. The caller hears the ringing tone.

He then knows that you are in but are telephoning
at the moment.
"Busy on Busy" can be switched on or off for every
multiple subscriber number (MSN) of your telecom­munications system.
As-delivered state: off for all MSN’s

Selection:
Busy on Busy on/off
For single MSN
For All MSNs of your
telecommunications system

Acknowledge­ment tone

A

E

On

Off

M

A

Enter MSN for which
Busy on Busy is to be
switched on/off

z

#

Selection

O - 8 Operation

Remote control (switch box)

Some functions of the telecommunications system
can be controlled remotely by making a telephone
call en route.

The following functions can be controlled remotely:

- release the telecommunications system for re­mote maintenance and configuration of your
telecommunications system

- fix a cost limit for an internal subscriber of the
telecommunications system

- switch night service on/off

- switch timer on/off

- set diversions

- switch internal transfer on/off

- room monitoring

hz qq z qp

Lift
handset

Ringing
tone 2 to
3 rings

Enter the multiple
subscriber number of
the switch box

Wait 5s internal
music on hold
(MoH)

Enter the box PIN of
the switch box
within 15 s as DTMF
characters

Wait 5 s MoH if
box PIN is correct

Operating steps for remote control:

- call the switch box of your telecommunications
system with the multiple subscriber number
(MSN) of the switch box.

- After 2 or 3 rings you will hear the internal mu­sic on hold (MoH) of your telecommunications
system for 5 seconds.

- Wait until the music finishes.

- Enter the box PIN of the switch box as DTMF
characters with a DTMF transmitter or DTMF
telephone within 15 seconds otherwise the
telecommunications system will disconnect the
call. If you enter the correct box PIN you will
hear the internal music on hold for another 5
seconds.

- Wait until the music finishes.

- You have prepared for remote control with the
switch box. Now enter the * procedure of the
desired function from an internal telephone of
your telecommunications system.

*NAC q ª

Night service Selection:

Night service on/off
For single MSN
For All MSNs of your
telecommunications system

Replace
handset

Acknowledge­ment tone

Enter desired
MSN

A

E

Off

On

M

A

z

#

Selection

*

-Enter
procedure
of the
desired
function.
Example:
Night
service

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The entered function becomes active with the
acknowledgement tone at the end of the
procedure. You can enter the next * procedure if
necessary. You break your connection to the switch
box by replacing the handset.

The telecommunication breaks the connection
every time the wrong box PIN is entered. After
three wrong attempts, the switch box is locked for
30 minutes.

All MSNs

O - 9

Operation

O

Picking up calls

Another telephone rings. You can pick up the call
on your telephone.
If the answering machine has answered an external

Picking up an external call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a h *HOE t

External call on
another telephone

Pick up an external
call

Picking up a call from the answering machine¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

th#zt

Answering machine
has answered the
external call

Lift your handset

Enter the internal
phone number of
the answering
machine

Hold external
conversation

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

In order to be able to pick up a call from the
answering machine, the terminal connection must

Lift your handset Hold

conversation

call, you can pick up the external call on your
telephone.

Picking up an internal call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a h *HOI Iz t

Internal call on
another telephone

Pick up an internal
call

Lift your handset Hold

conversation

Enter the internal phone
no. of the other telephone

Follow me (Diversion from)

You can divert all calls for other telephones which
may not be manned to your own telephone.

h*FOL I z q ª

Lift
handset

Follow me

Enter internal phone no.
from which you want to
divert calls

Replace
handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Calls can only be diverted once.

- Callback calls are not diverted.

- A “Follow me” from a telephone with activated
do not disturb to your telephone is possible.

- As soon as follow me is activated you can no
longer divert your internal phone number.

You can still telephone normally with the diverted
telephone. On lifting the handset, the special dial­ling tone reminds you that the follow me function
is activated.

A

E

Off

On

Selection

be programmed as an answering machine.

Internal
ID

Acknowledge­ment tone

O - 10 Operation

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

An external call is signalled to the conference by
the external knocking tone if the called party is in a
conference.
The conference leader can pick up the external call
with

r*HOE

if a line (B-channel) is free.
The conference leader is no longer in the confer­ence during the external call. He can switch back
into the conference with

rr

providing he has

not hung up.

Conference

In a conference you telephone with two parties at
the same time. Everyone hears what everyone else
is saying.

As a conference party you can:

- hold a three-party conference with internal

subscribers

Internal three-party conference ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t rzt r*KONqk

You are holding
an internal
conversation

Refer back, enter
internal phone
number

Refer back call Conference

Internal/external three-party conference¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You are holding an
internal conversation
or external conversa­tion

Refer back, enter "0"

and external phone

number or internal

phone number

Acknowledge­ment tone

Conference with
two internal and
one external parties

Refer
back call

t r0z t r *KONqk

Refer back

ConferenceRefer back

- hold a three-party conference with an external
subscriber or an internal subscriber or

- hold a three-party conference with two external
subscribers. In this case both lines are busy.

If a subscriber hangs up he leaves the conference.
He can only be recalled to the conference by the
conference leader with

r*KON

.

The conference ends when the conference leader
replaces his handset.

Conference with
three parties

Acknowledge­ment tone

O - 11

Operation

O

Least Cost Routing (LCR) Cost optimised telephoning

You can program the integrated Least Cost Router
on your PC with the TK-LCR (part of TK-Soft).
You can define which network provider is the
cheapest for your needs for eight local code areas
(tariff areas) for the respective time of day and day
of the week. If you have switched on the Least Cost
Router, it automatically uses the entered provider
based on the local code. The network code for the
current network provider is placed automatically in

front of its dialled external phone number and di­alled. You dial in the usual way. If the provider can­not offer a free line after a set number of attempts,
the telecommunications systems automatically
chooses another pre-defined provider (fallback).

You can switch the Least Cost Routing on and off
on your telephone.
As-delivered state: LCR off

h*LCR q ª

Lift
handset

LCR Acknowledge-

ment tone

Replace
handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can decide which network provider is to be
used for an external call even though the LCR is
switched on:

- Just dial the network code of the desired
provider in front of the local network code, e.g.

01033.

You will find a free update in Internet under
www.billiger-telefonieren.de

Important! Not all ISDN features were available
from all network providers at the time of going to
print (e.g. transmission of phone number to the
called party, transmission of connection costs)

A

E

Off

On

Selection

Night service

h*NAC qª

Lift
handset

Night service Selection:

Night service on/off
For individual MSN’s
For All MSN’s of your system

Replace
handset

Ackn.
tone

It is defined in the ringing assignment of the tel­ecommunications system which terminal can be
called under which multiple subscriber number.
Two different call assignments are possible for
every multiple subscriber number (MSN) in your tel­ecommunications system with the night service and
the day service.

You can switch the night service on and off indi­vidually for every multiple subscriber number of
your telecommunications system from any internal

or external telephone. En route, you can switch the
night service by dialling the switch box of the tel­ecommunications system with the multiple sub­scriber number (MSN) assigned specifically to the
switch box. Also read chapter “Remote Control
(Switch Box”. The day service is on when the night
service is switched off.

As-delivered state: For all MSN’s - night circuit
off.

Enter desired
MSN

A

E

Off

on

M

A

z

#

Selection

All MSNs

O - 12 Operation

Parking (replugging on the bus) in the ISDN
exchange

You can temporarily interrupt an external call and
park it in the ISDN exchange because for example

- you want to continue the conversation from an­other ISDN telephone at the multi-equipment ac­cess (bus)

- you have answered a call on the ISDN telephone
at the multi-equipment access and want to con­tinue it on an analog telephone of the telecom­munications system.

The line (B-channel) becomes free when the call is
parked in the exchange.

You have to continue a parked call within 3 min­utes. The ISDN exchange disconnects the parked
call after 3 minutes.

Since several calls may be parked at your ISDN ac­cess, you have to identify every parked call with a
"connection ID".

Please see the appropriate operating instructions to
find out how to park and unpark a call with an
ISDN telephone.

Parking an external call in the ISDN exchange ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r * I E I Iz q ª

Hold external
conversation

Index IDISDN park Ackn.

tone

Replace
handset

Refer
back

Parking an external call

There are two ways of parking an external call:

- Parking in the telephone system. The line (B­channel) remains busy during parking.

- Parking (replugging on the bus) in the ISDN ex­change. The line (B-channel) becomes free when
parking in the exchange.

Parking in the telephone system

You can temporarily interrupt an external call and
park it in the telephone system because for exam­ple

- you have to leave your desk for a moment,

Parking an external call in the telephone system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tr*PARqª

You are holding
an external
conversation

Refer back Park Acknowledge-

ment tone

Replace handset. The call
is parked.

Recovering an external call (unparking) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *PAR t

Lift handset The call is unparked,

continue external call

- you want to continue the conversation from
another telephone in the telephone system

Every internal subscriber can pick up (unpark) the
external call. If two external calls are parked in the
telephone system, the first external call is given
priority for unparking.

If the parked external call is not recovered within 4
minutes, you will receive a recall.

The parked external call causes connection costs.

Park

Enter index (0 to 9)
for connection ID

O - 13

Operation

O

Recovering (unparking) an external call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h*IAUIz t

Lift handset

Hold external
conversation

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

For ISDN terminals at the external multi-equipment
access in which a two-digit connection ID needs to
be entered for parking, enter

00

to

09

, e.g.

01

. If you want to continue the call on an ana­log telephone in the telecommunications system,
just enter the 2nd digit, e.g. 1. The telecommunica­tions system first tries to unpark the call with one
digit but then adds a “0” to the connection ID, e.g.

01.

If you hear the error tone when parking an external
call, an external call is already parked under the en­tered connection ID. You will be reconnected with
the external subscriber after pressing

r0

.

If you hear the error tone when unparking the call,
no external call is parked under the entered con­nection ID.

Connection costs are charged for the parked
external call.

ISDN unpark

Enter the index (0 to 9)
for connection ID

Index ID

O - 14 Operation

Room monitoring

Every analog telephone in the telecommunications
system can be used for acoustic monitoring of the
room where it is located. For baby sitting for exam­ple.
You call the monitoring phone from another inter­nal or external telephone and listen in the room.
En route, you can activate room monitoring by

dialling the telecommunications system switch box
with the multiple subscriber number (MSN) specially
assigned to the switch box.

You have to set up room monitoring on the tel­ephone which is to be used for this purpose.

Setting up room monitoring ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h*RAUqt

Lift handset
in the room to
be monitored

Acknowledge­ment tone

Activate room
monitoring

Place the handset
next to the monitor­ing phone

Room monitoring by an internal subscriber ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

hz ®

Lift handset Listen into the roomEnter the internal phone

number of the telephone
used for monitoring

Cancelling room monitoring ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

ª

Replace handset in
the monitored room

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can also use a telephone in the handsfree
mode as a monitoring phone.

If you hear the busy tone after dialling the monitor­ing phone, this means the room is already being
monitored by another caller.

Please remember that you can also be heard in the
monitored room when you speak.

O - 15

Operation

O

Refer back / Brokerage

You can interrupt your telephone conversation and
make a refer back call to a second subscriber.
Your first call is placed on hold. Then you switch

Internal refer back/Brokerage ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tr z t r p

ztp

Hold 1st call Refer back

1st call is held

Hold refer
back call

Refer back call and
1st call are held

Enter internal
phone number

External refer back/Brokerage ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tr 0zt r p

ztp

Hold 1st call

Refer back
1st call is held

Refer back call and
1st call are held

Hold refer
back call

Enter "0" and
external phone
number

With "0" to external call or with
internal phone no. to internal call

Continue 1st call

Back to 1st call

etc.

etc.

Continue 1st call

With "0" to external call or with
internal phone no. to internal call

Back to 1st call

Refer back in the room (muting) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

tr rª

Internal or
external call

Connection is placed on hold, you can
speak without the person on the
phone being able to hear

Continue
telephone call

Replace handset

You can interrupt your telephone conversation and
speak to someone else in the room without the

back to the first call.
A held external caller hears a melody if "Music on
Hold" (MoH) is switched on or piped in externally.

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You always have to seize the line with "0" for ex­ternal refer back/brokerage even when "spontane­ous with internal" external seizure is set on the tel­ephone.

person on the phone being able to hear.

If you Replace handset during a refer back call:

- transfer a held external call to the internal
subscriber with which you had a refer back cal

- receive a callback at-once if a call is still on holdl

The connection costs for the external call continue
even when the call is on hold.

O - 16 Operation

Callback (Knocking)

The subscriber you want to reach is telephoning or
does not answer. To avoid having to call back again
and again, you can activate a callback. You then
get a callback as soon as he hangs up or ends a
call. Your phone rings. You just have to Lift handset
and the subscriber is called automatically.
If the desired internal subscriber is busy and has not
activated the knocking prevention the desired recall
is signalled with the knocking tone. He hears the

hz q r*RUEqp

tª

Lift
handset

Dial the
subscriber

Busy or ringing
tone

Refer back Internal callback / inter-

nal knocking / Callback
on busy

Internal knocking
tone/
Acknowledgement
tone of the ISDN
exchange

Subscriber answers,
hold conversation

Subscriber does not answer, replace handset.
This activates the callback

or

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Knocking - You cannot knock at an internal sub­scriber

- from which a callback is already expected,

- whose connection is set to the terminal type an­swering machine, fax, modem or combi-device.

If you want to knock at an internal subscriber re­peatedly without holding a call you have to knock
again.

Callback - you can activate several callbacks one
after another (from any internal subscriber).
You cannot activate a callback from an internal
subscriber

- from which another subscriber is already expect­ing a callback

- who has switched on do not disturb on his tel­ephone

- whose connection is set to the terminal type an­swering machine, fax, modem or combi-device.

Callback from an internal subscriber:

- The callback is disconnected after 60 seconds if
you do not answer.

- A callback is cancelled if the callback was not
connected.

General callback:
You have activated a callback:

- If the do not disturb feature is switched on on
your phone, it will be temporarily deactivated.

- If a call diversion is set up on your phone, the
callback is not diverted.

In the event of a power failure: Callbacks are can­celled.

You cannot use the "Knocking/Callback" features
on a combi-device (phone/fax).

Callback on busy

- No callback from the desired subscriber is possi­ble when you hear the error tone. The ISDN fea­ture "Callback on busy" is not available in the
exchanges for example.

- If you are unavailable for callback, the callback is
disconnected after 20 seconds and cancelled. Re­peat the callback if necessary.

- A callback is cancelled when the callback has
been connected or is not connected within 45
minutes.

internal knocking tone whilst speaking. If he hangs
up, he will receive the call immediately.
Callback on busy from an external subscriber is
only possible if your network provider supports the
ISDN feature.

You will receive an automatic callback as soon as
the subscriber is free.

O - 17

Operation

O

Do not disturb

You do not want to be disturbed by calls and
switch off the tone call on your phone. You can still
make calls as usual. On lifting the handset, the spe-

h*RUH q ª

Lift handset Do not disturb Acknowledge-

ment tone

Off (do not disturb off)

Complete (all calls)

From External calls only

From Internal calls only

Replace handset

cial dialling tone reminds you that the tone call is
switched off.
As-delivered state: Do not disturb off

A

K

E

I

Selection

h*SCH q ª

h*PIN q ª

Lock (dialling lock) – Direct call (baby call)

Lock - You can protect your phone against unau­thorised use by locking it.
When your telephone is locked you can:

- only call internal subscribers with # and the in­ternal phone number

- answer all incoming calls and pass them on inter­nally if necessary.

- only dial the stored direct phone number (baby
call number) and the stored number for auto­matic dialling externally. You have to activate the
automatic dialling before locking your phone.

Telephone PIN - You can protect your phone
against being unlocked by entering a 4-digit PIN
(Personal Identity Number). If you hear the busy

tome when unlocking the phone, you have to
enter the PIN after

*SCH

. No PIN is defined

(as-delivered state) for your phone if you hear the
short acknowledgement tone. If you have
forgotten your PIN, you will have to contact your
dealer. Only he can reset the PIN.

Direct call (baby call) - The telephone is locked.
After lifting the handset and pressing any key ex­cept * and #, the stored direct number is dialled
automatically. Ideal for children who are not old
enough to dial phone numbers.

Lock off / on¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Lock Replace

handset

Acknowledge­ment tone

Entering / resetting the telephone PIN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

PIN telephone Enter new PIN 4 digits

(0000 to 9999)

enter the
old PIN if
necessary

Replace
handset

Ackn.
tone

(Telephone PIN)

A

E

Off (unlock)

On (lock)

Auswahl

(Telephone PIN)

E

L

Selection

Enter

Reset

Pz

O - 18 Operation

h *TEL q t

Phonebook - Saving and dialling phone numbers

You can save 200 phone numbers in the
phonebook. You can save phone numbers under a
certain short dialling index with the connected ter­minal. It is also possible to save the phone numbers
with a name on the PC.
The destinations of the phonebook can be dialled
by all subscribers irrespective of their external au­thorisation.
In addition to external call numbers you can also
save * procedures in the phonebook. You can
then also use all the procedures even on telephones
which do not support * and #.

You can select a phone number from the
phonebook with the short dialling index or the
name. There is no need to remember the short dial-

Lift
handset

Phonebook Subscriber

answers, hold
conversation

Phonebook - Dialling phone numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

ling index if you have the Vanity feature. Just enter
the name. As soon as the telecommunications sys­tem has clearly identified an entry, you will hear the
acknowledgement tone.
Example:

Entries in the phonebook Selection with

Adenauer

ADE

AGFEO

AG

Bergmann

BERG

Cerner

CERN

Kz

Vz q

Short dialling index

Vanity

Enter short dialling
index 000 to 199 or
Vanity (name)

Ringing tone,
subscriber is
called

Ringing tone if
name was clearly
identified. The
destination is dialled
after 4 sec or at

once after

#

h *DIR qª

Entering / resetting the direct phone number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start programming mode:

h*PRO qª

Lift
handset

Direct phone number

Continue programming or exit programming mode:

h*ENDqª

Replace
handset

Enter external phone number (direct
phone no.) without “0” (external
seizure) and without own local code

(system PIN)

Ackn.
tone

PRO

END

E

L

Enter

Reset

Ez

Selection

#

O - 19

Operation

O

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can post dial further digits after dialling a
phonebook destination.

You will hear the error tone (busy tone) if you dial
an empty phonebook destination.

If the barred range of the telecommunications sys­tem is programmed for your telephone, you cannot
dial the phonebook numbers which are in the
barred range. You will hear the error tone.

h*TEL Kz qª

Phonebook - Saving / cancelling phone numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Enter external
phone number
(without “0” out­side line seizure) or

*

procedure

Enter short dialling in­dex 000 to 199 under
which you want to save
a phone number

Replace
handset

Start programming mode:

h*PRO qª

PRO

(system PIN)

E

L

Enter

Cancel

Selection

Ez#

Phonebook Ackn.

tone

Continue programming or exit programming mode:

h*ENDqª

END

Timer (timing control with weekly profile)

The telecommunications system provides you with
10 timers. You can use these timers to switch the
telecommunications system on or off at certain
times and on certain days of the week.
The timers control the following functions:

- day, night service

- call forwarding (internal)

- busy on busy

- priveledge

- lock (dialling lock)

- do not disturb

- diversion – divert call to another phone

The timers can be programmed with the TK-Set
program.
You can switch every timer on and off for every tel­ephone
En route, you can switch a timer by dialling the tel­ecommunication system switch box with its spe­cially assigned multiple subscriber number (MSN).
Read chapter "Remote Control (Switch Box)".

As-delivered state: all timers off

h*TIM Iz q ª

Lift
handset

Timer Ackn. tone Replace

handset

A

E

Enter index 0 to 9 of
the timer you want to
switch

Selection

Off

On

O - 20 Operation

Transmitting your phone number

Your telecommunications system offers you the
possibility of suppressing transmission of your
phone number (MSN) to your partner.

Two different transmission possibilities are available
in ISDN:

- Transmitting the called party’s phone number
to the caller

You phone number (MSN) is transmitted to the
external ISDN subscriber who calls you

- Transmitting the phone number of the caller
to the called party (CLIP)

Your phone number (MSN) is transmitted to the
external ISDN subscriber whom you call.

As-delivered state: Transmission of phone
numbers to called party and caller – on.

Transmission of the phone number and its possible
suppression are ISDN features and are only possible
if your network provider offers them.

Switching transmission of your phone number (MSN) to the caller on/off ¢¢¢¢¢¢¢¢¢¢¢¢

h *RZA q ª

Lift
handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Phone number to
caller

Replace handsetAckn. tone

You local code and multiple subscriber number
(MSN) (e.g. 030 87654323) assigned to you by the
programming is transmitted at the multi-equip-

ment access.

You can transmit another MSN for external dialling
to separate the costs specifically. To seize the
outside line, dial the procedure

*MSN

- multi­ple subscriber number # external phone number
instead of "0".

Off

On

A

E

Selection

h*CLI q ª

Lift
handset

CLIP, phone number
to called party

Replace handsetAckn. tone

Off

On

A

E

Auswahl

Switching transmission of your phone number (MSN) to the called party (CLIP) on/off

O - 21

Operation

O

Mz# q ª

Diversion – diverting calls to another telephone

Diversion via the telecommunications system:

The telecommunications system diverts all calls for
a fixed internal phone number to another specified
destination. A diversion destination may be another
internal subscriber or an external subscriber.
The telecommunications system uses both B-chan­nels (lines) to divert an external call to another
external phone number.
Despite the diversion you can still make telephone
calls in the usual way. On lifting the handset, the
special dialling tone reminds you that the diversion
is activated.

Diversion via the ISDN exchange:

The "ISDN call forwarding" feature can only be
used if your network provider offers it.

The ISDN exchange diverts all calls made to the

fixed multiple subscriber number to another exter­nal destination which you specify. The B-channels
(lines) of the telecommunications system stay free.

There are three variations for call diversions:
permanent, when busy or not answering after 20
seconds.

En route, you can switch a diversion by dialling the
switch box of the telecommunications system with
its specially assigned multiple subscriber number
(MSN). Read the chapter "Remote Control (Switch
Box).

The green LED of the telecommunications system
flashes slowly when an external diversion is
switched on.

h*UML p

Lift
handset

Diversion

Programming and activating (switching on) a diversion ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

External phone number

Short dialling index

Name from phonebook (Vanity)

S

B

N

Permanent

When busy

Not answering (after 20 s)

E

K

V

Enter variation

Enter internal ID
and internal
phone number
which you want
to divert

Iz q ª

Diversion destination ID for:
External phone number
Internal phone number
Short dialling index

Vanity

z

z

#

Ackn.
tone

Replace
handset

1) Divert internal
phone number

through the
telecommunications
system

External phone number

Internal phone number

Short dialling index

Name from phonebook (Vanity)

E

I

K

V

Enter MSN ID and
MSN which you
want to divert

Diversion destination ID for:
Kennzeichen für
External phone number
Short dialling index
Vanity

z

z

z

z

#

Replace
handset

2) Divert MSN

via the ISDN
exchange

Continue with:

1) Divert internal phone number
or

2) Divert MSN

Wait for ackn.
tone (max. 1
minute)

z

O - 22 Operation

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Diversion via the telecommunications system

You can only program a “diversion to” for an inter­nal phone number. When you program a diversion,
you delete an existing diversion and replace it with
a new one.

Your telephone may be the diversion destination of
all other internal subscribers.

Diverted external calls can also be answered at
telephones which only usually allow internal traffic.

Calls can only be diverted once. Calls diverted to
you are signalled on your telephone even if you
have switched on a diversion on your phone.

Callbacks are not diverted.

Diversions to a telephone with the do not disturb
function activated are not possible.

You hear the error tone when switching on the di­version if you have selected an empty short dialling
destination.

Diversion to an external subscriber

For the external diversion

- a line must be free

- the diverter must have authorisation for the

external phone number

You bear the costs for the external diversion.

Diversion via the ISDN exchange

You can only program one diversion per multiple
subscriber number (MSN).

If ISDN call forwarding is switched on, you will hear
the special dialling tone of the ISDN exchange after
seizing the line.

Note that up to one minute may pass between acti­vation, deactivation and acknowledgement tone for
forwarded ISDN calls. Do not Replace handset
during this time.

h *DEA q ª

Lift
handset

Deactivate
(switch off)

Deactivating a diversion (switching off) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Selection
Internal
phone
number or
MSN

Wait for ackn. tone
(max. 1 minute)

Replace
handset

I z

M z #

h*AKT q ª

Lift
handset

Activate
(switch on)

Activating a diversion (switching on) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Selection:
Internal
phone
number or
MSN

Wait for ackn. tone
(max. 1 minute)

Replace
handset

I z

M z #

Enter internal phone
number or MSN which
you want to deactivate

Enter internal phone
number or MSN which
you want to activate

Internrufnummer

MSN

Internal phone
number

MSN

O - 23

Operation

O

Connection costs

Cost menu – Overview:

Your telecommunications system can record the
costs of calls if your network operator offers the
ISDN feature “Transfer connection costs at the end
of the call” and the providers you use also transmit
these.
You can have the connection costs printed on a se­rial printer.
For technical reasons the data on the telephone bill
may differ from the connection cost totals of your
telecommunications system. The network opera­tor’s tariff unit counter is always the last instance.

PIN (Personal Identity Number) – You can protect
access to the costs menu by entering a 4-digit cost
PIN. If you hear the busy tone when you start the
cost menu, you have to enter the cost PIN
after

*KOS

. If you hear the short acknowl­edgement tone, no PIN is defined for the cost
menu.
If you forget the cost PIN, you can change it with
TK-Set on the PC or contact your dealer.

Factor for a tariff unit – Use the maximum 4-digit
user factor (e.g. 0,121 sDM per unit) to define

how much a tariff unit costs for every internal sub­scriber.
With the maximum 4-digit basic factor, set your
telecommunications system to the amount
(Pfennigs per unit) which the network operator
charges for one tariff unit.

Limit / Disconnect at limit – You can define a 7­digit cost limit (Pfennigs) for every internal sub­scriber. You can also define what is to happen
when the cost limit is reached. Can the internal
subscriber continue the conversation he has begun
but not start a new external call or will the connec­tion be cut off. The subscriber can only make exter­nal calls again after clearing his total costs.
Exception: The direct phone number can also be di­alled on reaching the limit.

Setting printing format – You can set the print­out of the connection data records for adaptation
to the printer:

- standard (80 characters/line)

- short (24 characters/line)

- duration (80 characters/line), duration of the

connection if the connection costs are not trans­mitted by the network operator.

Formatting printout - You can print out the con­nection data via a serial printer at the PC/printer in­terface. You can set the formats for the printout of
the selected external phone numbers:

- printout without external phone numbers or

- printout with complete external phone numbers
or

- printout with abbreviated external phone num­bers (without the last three digits).

Switching the cost log on/off - You can define
whether or not the cost log is to be printed imme­diately at the end of every external connection for
individual internal subscribers or for all internal sub­scribers.

Printing/resetting total costs - Your telecommu­nications system saves the connection cost totals
for

- every internal subscriber

- every multiple subscriber number (MSN) of your
telecommunications system

- the S0 access (your ISDN access)

- all data records

- the system (internal, MSN, S0)

You can print out the total costs at any time and
reset them if necessary.
Your telecommunications system also saves the
connection costs in the event of a power failure.

As-delivered state:

- PIN no entry

- User factor (0,121 DM)

- Basic factor (network operator) 0,121 DM

- Limit no entry

- Disconnect at limit off

- Printing format – standard (80 characters/line)

- Printout with complete external phone number

- Cost log off for all subscribers

N. B.! You cannot telephone as long as the cost
menu is started. You hear the special dialling tone
when you Lift handset. You cannot telephone
again until the cost menu has been exited.

O - 24 Operation

Start cost menu:

h*KOS qª

h*FAK Bz#qª

Entering / cancelling factor ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Factor

Basic

User

Continue cost menu or exit cost menu:

h*ENDqª

Replace
handset

Enter amount
(Pfennigs, max. 4 digits)

E N D

Ackn.
tone

Disconnect at cost limit ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *TRE q ª

DisconnectLift

handset

Continue cost menu or exit cost menu:

h*ENDqª

Replace handset

E N D

Ackn. tone

Start cost menu:

h*KOS qª

KOS

(cost PIN)

(cost PIN)

E

L

G

U

Enter

Cancel

Selection Select

factor

Entering / cancelling limit¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *LIM q ª

LimitLift

handset

Continue cost menu or exit cost menu:

h*ENDqª

Replace
handset

Ackn.
tone

Enter internal
phone number for
which you want
to define a limit

Enter amount
(Pfennigs, max. 7 digits)

Start cost menu:

h*KOS qª

KOS

(cost PIN)

I

E

L

Enter

Cancel

Auswahl

z

B

z#

E N D

A

E

Off

On

Selection

Entering /cancelling PIN for the cost menu ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *PIN q ª

Lift
handset

Continue cost menu or exit cost menu:

h*ENDqª

Replace
handset

E N D

Enter 4-digit
PIN

Ackn. tone

Selection

E

L

Enter

Cancel

Pz

Start cost menu:

h*KOS qª

KOS

(cost PIN)

PIN

O - 25

Operation

O

Switching cost log on/off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * KOS q ª

Cost logLift

handset

Continue cost menu or exit cost menu:

h*ENDqª

Replace handset

E N D

Ackn. tone

Start cost menu:

h*KOS qª

KOS

(cost PIN)

Off

On

Internal phone number

All internal phone numbers

I

A

z

Selection Selection

A

E

h *FOR q ª

Formatting the printout ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Format

Complete external phone number

Without external phone number

Abbreviated external phone number

Lift
handset

Continue cost menu or exit cost menu:

h*ENDqª

Replace handsetAckn. tone

Start cost menu:

h*KOS qª

KOS

(cost PIN)

E N D

K

O

V

Selection

h*DRU q ª

Setting the printing format

Printing format

Duration of connection

Short (24 characters/line)

Standard (80 characters/line)

Lift
handset

Continue cost menu or exit cost menu:

h*ENDqª

Replace handsetAckn. tone

Start cost menu:

h*KOS qª

KOS

(cost PIN)

E N D

D

K

S

Selection

O - 26 Operation

The telecommunications system forwards an
external call to another external terminal when you
switch on forwarding.

Forwarding takes place:

- according to a fixed number of rings if no-one
answers

- immediately if the called party is busy and
knocking is not possible.

You can switch the forwarding on and off
separately for every multiple subscriber number
(MSN) of your telecommunications system from any

internal or external telephone. En route, you can
switch the forwarding on or off by dialling the
switch box of the telecommunications system with
the specially assigned multiple subscriber number
(MSN). Read the chapter “Remote Control (Switch
Box)”.

The terminal to which the call is forwarded is
defined for every phone number in your
telecommunications system by programming the
ringing assignments.

As-delivered state: Forwarding (internal) off for all
MSN’s

h *WEI q ª

Lift
handset

Forwarding Enter MSN’s of your telecommunications

system for which you want to switch
forwarding on/off individually or
All MSN’s of your telecommunications
system

Replace
handset

Ackn.
tone

MSN

All MSN's

A

E

Off

On

M

A

z

#

Selection

Forwarding (internal)

Printing / resetting total costs ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *SUM q ª

Total costsLift

handset

Continue cost menu or exit cost menu:

h*ENDqª

Replace
handset

E N D

System (ISDN connection)

Internal phone number

Data records

S0- connection

MSN

Start cost menu:

h*KOS qª

KOS

(cost PIN)

Print

Cancel

D

L

Selection

A

I

D

S

M

z

z

#

Ackn. tone

Selection

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If you want to reject your input in the cost menu
and restore the setting which you saved last, exit
the cost menu with

*END

instead of with

h*ESCqª

ESC

P - 1Programming

P

Programming the telecommunications system

Your telecommunications system is set after instal­lation so that you can telephone immediately and
use the functions of the telecommunications sys­tem immediately.

The programming of the telecommunications sys­tem is very flexible so that you can set it up to meet

Minimum PC requirements¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- IBM or compatible PC with 80386 PC or higher
(recommended: Pentium)

- CD ROM drive

- Hard disk

- VGA card

- Black and white monitor

- Windows 3.1, Window 95, Windows 98, Win­dows NT

Installing TK-Soft ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Insert the CD in your CD ROM drive.
The Installation Software starts automatically.

- Select out of the CD menu "AGFEO TK-Soft for
AS ISDN systems".

- Click the field "to install".

- When prompted to do so, enter the path and
confirm it. All files required are now automati­cally copied from the diskette to your hard disk.

If the automatic-start function is deactivated on
your system, please do as follow:

1. Select /doubleclick) the symbol "My Computer"
on your desktop.

2. Open the symbol for your CD ROM drive

3. Start the Programm Setup(.exe).
Continue as described in "Select out of the CD

menu ...".

Connecting the PC to the telecommunications system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Connect the PC/printer interface (D-SUB-9
socket) of the telecommunications system to the
PC’s COM port.

- Use a one-to-one V.24 connecting cable plug –
socket for the connection. It should not be
longer than 3 m.

- Start the configuration program.

- Configure the telecommunications system. Your
entries are accepted interactively with user guid­ance.

- Disconnect the cable from the telecommunica­tions system on completing the configuration.

Telephone system

(9-pin plug)

2
3

5

7
8

PC

(9-pin socket)

2
3

5

7
8

Telephone system

(9-pin plug)

2
3

5

7
8

PC

(25-pin socket)

2
3
4
5

7

Connection assignment of the PC cable

Programming the telecommunications system with a PC

your own personal requirements.
You have the following possibilities for program­ming your telecommunications system:

- Programming with a PC

- Remote configuration by the dealer

- Programming with a telephone

You can program your telecommunications system
from a PC/laptop via the PC/printer interface with­out knowledge of a programming language. Easily
comprehensible menus guide you through the con-

figuration program. The “TK-Set” configuration
software is part of the TK-Soft software package
which can be found on the enclosed CD ROM.

P - 2 Programming

Remote configuration – Remote Service

Your dealer can program your telecommunications
system with the remote configuration to suit your
requirements. Without visiting you at home simply
by using your S0 basic access. Data security is guar­anteed at all times.

Before remote servicing can take place, you have to
enter your dealer’s remote service number or the
service number of the service center in your tel­ecommunications system.
Remote service is only possible when the saved re­mote service number or service number matches
the transmitted phone number.

You also decide when and what can be pro­grammed by releases. For example, whether the
phonebook numbers can be read and written.

If you have released the remote service, the dealer
can read out, edit and write back the programming
in your telecommunications system. The remote
service is allowed initially for 8 hours. The remote
service is automatically barred eight hours after the
last connection between the programming PC and
the telecommunications system. You may have to
terminate your programming for remote service.

Remote configuration – Entering the remote service number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *FER Ez # q ª

Lift
handset

Remote
configuration

Enter external phone number
(remote service number)

Replace
handset

Releasing the remote service ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *FRE q ª

Lift
handset

Release Incognito, remote service with-

out access to the phonebook
Complete with access to the
phonebook

Replace handsetAcknowledge-

ment tone

E

L

Enter

Cancel

Acknowledge­ment tone

Selection

I

K

Incognito

Complete

P - 3Programming

P

Programming the telecommunications system with a telephone

Programming with a telephone always involves the
steps:

- Start the programming mode,

- Input

- Exit the programming mode.
Listen to the dialling tones or pulses in the ear-

phone when programming. Wait after entering
every digit until the digit is dialled. You may hear

Starting the programming mode¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

In order to be able to change settings, you first
have to start the programming mode. Then you can
make all the settings for your telecommunications
system one after the other.

theAckn owledgement tone if your entry is valid or
the error tone (busy tone) if your entry is invalid.
Recommendation: Use a telephone with DTMF dial­ling for faster programming.
If you use a telephone with handsfree facilities, you
can press the loudspeaker key instead of “Lift
handset” or “Replace handset”.

Input ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

After lifting the handset, enter * and the first
three letters of the name of the function or * and
the 3-digit code. Then enter other parameters (on
or off, phone numbers etc.). All entries for a func­tion are terminated by replacing the handset.
If you make an error, replace the handset and start
again from the beginning.

Lift
handset

Start Programming mode

Entering the system PIN ?

If you hear the short Acknowledgement tone after

*PRO

no system PIN is programmed in the tel­ecommunications system. It is not necessary to en­ter the system PIN.

If you do not hear a tone after

*PRO

, a sys­tem PIN is programmed in the telecommunications
system. Enter the 4-digit system PIN. If the PIN is
correct, you will hear theAckno wledgement tone.
If the PIN is wrong, you will hear the error tone.

h*PRO q ª

Replace the handsetAcknowledgement
tone, otherwise enter
the system PIN

Notes on programming with a telephone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

(system PIN)

N.B.! You cannot use the phone whilst you are in
the programming mode. You hear the program­ming tone on lifting the handset.

Acknowledgement tone or error tone

If an entry is invalid, you will immediately hear the
error tone (busy tone). Replace the handset and
start again from the beginning.

You will hear the shortAc knowledgement tone
when all entries are clearly terminated and valid.

P - 4 Programming

Exiting the programming mode ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Exit the programming mode after you have made
all the settings. The new settings are then saved.

Restoring old settings ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can try out settings in the programming mode.
Settings are not saved until you exit the program­ming mode. You can restore the settings last saved

beforehand. The programming mode is then exited
automatically.

h*ESC q ª

Lift
handset

Acknowledge­ment tone

Replace hand­set

ESC (old settings)

The settings are retained even in the event of
a power failure.

h*END q ª

Lift hand­set

Acknowledge­ment tone

Replace hand­set

END (exit programming
mode)

Restoring the as-delivered state ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If the programming is unclear, you can restore the
as-delivered state during the programming mode
(clear memory).

h*AUS q ª

Lift
handset

Acknowledge­ment tone

Replace hand­set

Restore as-delivered state

Clear memory – Attention! All existing connec­tions are cleared. Wait about 2 minutes! The pro­gramming mode is exited.

Start programming mode:

h*PRO qª

(system PIN)

PRO

P - 5Programming

P

Saving multiple subscriber numbers

Save every multiple subscriber number (MSN) which
your network provider has assigned for your ISDN
multi-equipment access in your telecommunications
system.
Your telecommunications system can save up to 10
multiple subscriber numbers. Enter every multiple
subscriber number singly and without the local net-

work code after the following * procedure.
When you select “Fast”, you save the MSN’s and at
the same time the terminal on which you have ex­ecuted this function is also in the call assignment of
this MSN.

Lift
handset

Save MSN

h*MSN q ª

Replace
handset

E

L

S

Enter

De

lete

Fa

st

Selection

Start programming mode:

h*PRO qª

Continue programming or exit programming mode:

h*ENDqª

(system PIN)

PRO

END

Defining ringing assignment

In a ringing assignment you define which terminals
of your telecommunications system are to be called
under which multiple subscriber numbers (MSN).
You can assign one or more terminals to an MSN.

You can define three call assignments to every mul­tiple subscriber number of your telecommunica­tions system:

- the day service

- the night service

- the forwarding service (internal)

You can switch over the day/night service at any
time from any telephone, even en route.

In the Forwarding (internal) you define to which
terminals of your telecommunications system the
call is to be forwarded when a call is not answered
under an MSN. In this case, you define after how
many ringing cycles the call is forwarded. It is for­warded immediately if the subscriber(s) of an MSN
is (are) busy.

The forwarding is only active when switched on.
You can switch it on and off from any telephone,
even en route.

As-delivered state:

- Day service on for all MSN’s, no internal phone
number entered, the internal phone numbers 11,
12 and 13 are called in the case of an external
call.

- Night service off for all MSN’s, no internal phone
number entered

- Forwarding (internal) off for all MSN’s, no inter­nal phone number entered
Cycles (number of rings) until forwarding: 5

Internal phone numbers of your telecommuni­cations system:

11 (connection 1), 12 (connection 2), 13 (connec­tion 3), 14 (connection 4), 50 (switch box)

Selection:
Enter MSN
Delete all MSN’s

Enter MSN

M

A

z

#

Ackn
tone

P - 6 Programming

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Several internal phone numbers can be entered as
follows:

...IzIz...#

All the assigned internal phone numbers are de­leted when clearing a ringing assignment (day,
night service or call forwarding) of an MSN.

If you want to use the telecommunication system’s
switch box , you should not enter the internal
phone number 50 of the switch box with an an­swering machine in the ringing assignment of a
multiple subscriber number. The answering ma­chine may answer the call before the switch box.

Day service ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Day service

h*TAG Mz # qª

Replace
handset

Ackn.
tone

E

L

Enter

Delete

Selection

Start programming mode:

h*PRO qª

Continue programming or exit programming mode:

h*ENDqª

(system PIN)

PRO

END

Enter MSN for
which day
service is de­fined

Internal
ID

Call forwarding¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Call forwarding

h*WEI Mz # qª

Replace
handset

Ackn.
tone

E

L

Enter

Delete

Selection

Start programming mode:

h*PRO qª

Continue programming or exit programming mode:

h*ENDqª

(system PIN)

PRO

END

Night service ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift hand­set

Night service

h*NAC Mz # qª

Replace
handset

Ackn.
tone

E

L

Enter

Delete

Selection

Start programming mode;

h*PRO qª

Continue programming or exit programming mode:

h*ENDqª

(system PIN)

PRO

END

MSN ID Internal phone

no. which is to
be called (see
notes)

Enter MSN for
which night
service is de­fined

Internal
ID

MSN ID Internal phone

no. which is to
be called (see
notes)

Enter MSN for
which call for­warding is de­fined

Internal
ID

MSN ID

Internal phone
no. which is to
be called (see
notes)

Iz #

Iz #

Iz #

P - 7Programming

P

Ringing cycles before forwarding ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Cycles (number of
rings)

h *ZYKE z M z # q ª

Replace
handset

Ackn. tone

Start programming mode:

h*PRO qª

Continue programming or exit programming mode:

h*ENDqª

(system PIN)

PRO

END

Number of
rings (2 to

8)

Lift
handset

Enter MSN for which the
rhythm is to apply

Rhythm

h*RHYEz Mz#q ª

Setting the rhythm for external calls

Replace hand­set

Acknowl­edgement
tone

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

Ringing rhythms

Rhythm 0 (standard)

Rhythm 1

Rhythml 2

Rhythm 3

Rhythm 4

The calls may deviate depending on the terminal used.

All ringing rhythms for incoming external calls start
with an initial ring of 500 ms. This is followed by a
2 s pause. This is for technical reasons to transmit
the phone number of the caller (CLIP).

. . .

. . .

. . .

. . .

. . .

You can assign different ringing rhythms to 5
MSN’s in order to be able to hear from the ringing
whom the caller wants to speak to.

As-delivered state: External call 1 (standard) for all
MSN’s.

Start programming mode:

h*PRO qª

(system PIN)

PRO

Enter,
rhythm 0 to 4

Continue programming or exit programming mode:

h*ENDqª

END

Then it is possible to distinguish calls under differ­ent multiple subscriber numbers (see the diagram).

Enter MSN for which
forwarding is defined

MSN IDInput ID

P - 8 Programming

h *ZUG Iz qª

Lift
handset

Replace
handset

Access

Enter internal
ID and internal
phone number
for which the
access is to ap­ply

Select au­thorisation

Ackn.
tone

Programming access to the ISDN network

You define which multiple subscriber number(s) of
the telecommunications system every internal sub­scriber can use to set up an external connection.
The connection costs are registered under this mul­tiple subscriber number (MSN) which is transferred
to the called party.

You define one of the three authorisations for
every MSN:
Preferred – this MSN is transmitted automatically
in the case of external seizure “spontaneous with
internal” or with “0”.

Start programming mode:

h*PRO qª

(system PIN)

PRO

Continue programming or exit programming mode:

h*ENDqª

END

B

F

G

Preferred

Free

Barred

Free – these MSN’s can be selected for external sei­zure by the internal subscriber. On the telephone
by entering

*MSN

and the MSN. This is only
possible when the external seizure “spontaneous
with internal” is switched off.
If the internal subscriber is authorised for several
multiple subscriber numbers, the first assigned MSN
is transmitted spontaneously at external seizure or
with “0”.
Barred – this MSN is barred for the internal sub­scriber.

As-delivered state: All internal subscribers have
free access to the ISDN network through every
MSN.

Selection:
Access for indi­vidual MSN’s

For all MSN’s of
the telecommu­nications system

Enter
MSN

M

A

z

#

P - 9Programming

P

Defining authorisation

Normally every subscriber can telephone all over
the world.
However, you can define how far every single
phone may call:

- non-restricted

- domestic

- regional numbers table (the regional numbers
must be entered additionally)

- local calls

- none (only answer incoming calls, semi­restricted)

As-delivered state: non-restricted for all
subscribers

Irrespective of the authorisation, you can define
that every subscriber cannot dial certain phone
numbers (programmed under “Barred numbers”).

h *BER Iz q ª

Lift handset Authorisation Replace

handset

Enter internal ID and in-
ternal phone number for
which the authorisation is
to apply

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

All subscribers can dial all the phone numbers in
the phone book irrespective of the programmed
authorisation.

Phonebook numbers which are barred by the
barred numbers function cannot be dialled by sub­scribers with the “Barred numbers” assignment.

Start programming mode:

h*PRO qª

(system PIN)

PRO

V

I

T

O

K

Full

Domestic

Table regional

Local

None

Selection

Ackn.
tone

Continue programming or exit programming mode:

h*ENDqª

END

P - 10 Programming

Programming barred numbers

You can bar 10 number ranges. Barred numbers
beginning with these codes cannot be dialled. The
barred numbers can be assigned to every subscriber

in the telecommunications system additionally irre­spective of the authorisation.
As-delivered state: No barred numbers defined,
no barred numbers assigned.

Entering barred numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Barred numbers

h* S P E Iz q ª

Replace
handset

Enter index ID 1,
2, ..., 9, 0

Enter code ID and code
number max. 6 digits

Start programming mode:

h*PRO qª

(system PIN)

PRO

E

L

Enter

Delete

Ackn.
tone

Selection

Continue programming or exit programming mode:

h*ENDqª

END

Vz #

Programming regional numbers (free range)

You have defined how far a telephone may call un­der “Authorisation”. If you have set “Table regional
numbers” there, you can program up to 10 codes
(max. 6 digits) which you can define as a region.
If you enter 022 for example, the subscriber with

regional authorisation can dial numbers beginning
with 022 in addition to making local calls:

- He can dial e.g.: 0221, 0228, 02241, 0228.

- He cannot dial e.g. 0211, 0231, 0288.

As-delivered state: No regional numbers defined.

Lift
handset

Regional numbers

h*NAH Iz q ª

Replace
handset

Enter code ID and code
number max. 6 digits

Start programming mode:

h*PRO qª

(system PIN)

PRO

E

L

Enter

Delete

Ackn.
tone

Selection

Continue programming or exit programming mode:

h*ENDqª

END

Vz #

Enter index
ID and index
1, 2 ... 9, 0

P - 11Programming

P

Assigning the barred numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Lift
handset

Assign barred
numbers

h*ZUW Iz q ª

Replace handsetEnter internal ID
and internal
phone number

Start programming mode:

h*PRO qª

(system PIN)

PRO

A

E

Off

On

Acknowledge­ment tone

Selection

Continue programming or exit programming mode:

h*ENDqª

END

Entering terminal types

Settings are available dependent on the connected
terminal types. Certain functions are then auto­matically active.

Make the setting on every terminal:

- Telephone: The knocking prevention is switched

off and can be switched on.
A call with the “Fax” service ID is not signalled.

- Answering machine: The knocking prevention

is switched on permanently. Anyone can pick up
a call from this connection.

- Fax: The knocking prevention is switched on per-

manently. A call cannot be picked up. The “Fax”
service is transmitted. Calls with the “Fax” serv­ice ID are always signalled at this connection.

- Modem: The knocking prevention is switched on

permanently. A call cannot be picked up.

- Combi-device: A combi-device is a telephone

with integrated fax. In the combi-device a call is

generally assigned where it is to be signalled ac­cording to the set ringing assignment irrespective
of the transmitted service ID. In the case of exter­nal seizure with “0”, use the “Telephone” serv­ice. In case of external seizure with “10” use the
“Fax” service.
The knocking prevention is switched on perma­nently.

As-delivered state:

- Connection 1 – telephone, internal phone
number 11

- Connection 2 – telephone, internal phone
number 12

- Connection 3 – answering machine, internal
phone number 13

- Connection 4 – combi-device, internal phone
number 14

Start programming mode:

h*PRO qª

(system PIN)

PRO

Continue programming or exit programming mode:

h*ENDqª

END

h *TYP V q ª

Lift hand­set

TEL

ANR

FAX

MOD

KOM

Telephone

Answering machine

Fax

Modem

Combi-device

Selection

Type of terminal Ackn. tone Replace

handset

Vanity

E

L

Enter

Delete
(telephone)

Selection

P - 12 Programming

You can program a function which you want to
use frequently as a short command.
Two short commands which you can select with

*0

or

*1

on every telephone are available in

your telecommunications system.

The following standard functions are stored as
short commands in the as-delivered state:

*0 = *TEL V

(Call the phonebook with
Vanity input)

*1

=

*HOE

(Pick up an external call)

You can program any function as short command
0 or 1. Every function starts with *.

Programming short commands

h*KUR Izq p

*KUR q ª

E

L

Enter

Delete

Lift
handset

Replace
handset

Acknowl­edgement
tone

Selection Enter index

ID and index
0 or 1

Short
command

Enter function.
Do not replace
the handset!

Enter the next
function if neces­sary. Do not re­place the hand­set!

ggf.

Exit short command in­put

Start programming mode:

h*PRO qª

(system PIN)

PRO

Continue programming or exit programming mode:

h*ENDqª

END

You can also combine several functions in one short
command.
Example: Print/reset total costs for an internal sub­scriber.
Enter the individual functions after index 0 or 1. Do
not replace the handset!

*KOS

.... - start cost menu

*SUM .... - print/reset total costs

*END .... - exit cost menu

If you replace the handset before terminating the
short command input with

*KUR

, the entry

will be cancelled.

If you delete or cancel a short command input, the
appropriate standard function is programmed
again.

zz

Ackn.
tone

P - 13Programming

P

Setting list of callers

The telecommunications systems saves external
calls which no internal subscriber has answered in a
list (call list). You can display and print the list with
the “TK-Phone” program on the PC. The “TK­Phone” program is part of the TK-Soft software
package.

Make the setting on every terminal:

- Off – no list of callers is saved for this connec­tion.

- Phone number – All external calls are saved for
this connection.

- Phonebook – Only those external calls which
transmit the phone number and are listed in the
telecommunication system’s phonebook are
saved for this connection.

h*LIS q ª

Lift
handset

List of callers

(call list)

Acknowl­edgement
tone

Replace handset

Start programming mode:

h*PRO qª

PRO

(system PIN)

A

R

T

Off

Phone number

Phonebook

Selection

Continue programming or exit programming mode:

h*ENDqª

END

As-delivered state: Off – no list

The call list contains the following information:

- date and time of the call

- phone number/name of the caller (if the phone
number is not transmitted, the caller’s phone
number is marked “unknown”)

- multiple subscriber number of the internal sub­scriber

- service (telephony, fax, data)

The green LED of the telecommunications system
flashes rapidly when an entry is saved in the list.
The LED stops flashing rapidly when the list has
been read out with “TK-Phone”.

P - 14 Programming

Brokerage – Setting the variant

In brokerage you switch back and forth between
two parties. One subscriber is held whilst you are
speaking to the other one and cannot hear what
you are saying. For brokerage with external sub­scribers, you can define whether the brokerage
(Hold) is to take place in your telecommunications
system or in the ISDN exchange (Exch).

Lift
handset

Brokerage in the
exch

h*MAK q ª

Replace handset

Start programming mode:

h*PRO qª

(system PIN)

PRO

A

E

Off

On

Acknowledge­ment tone

Selection

Continue programming or exit programming mode:

h*ENDqª

END

Difference when brokering with two external sub­scribers:
Brokerage in the telecommunications system –
The two lines (B-channels) are busy. Another exter­nal connection is not possible.
Brokerage in the Exch (HOLD) – Only one line (B­channel) is busy. The 2nd B-channel is free for an­other external connection.

As-delivered state: Brokerage in the telecommuni­cations system

Lift
handset

Enter flash time
range
2 = 50 to 200 ms
3 = 50 to 300 ms
4 = 50 to 400 ms
5 = 50 to 500 ms
6 = 50 to 600 ms

Flash time

h *FLA E z q ª

Replace handset

Acknowledge­ment tone

Setting the flash time

Analog telephones with DTMF (dual tone multi-fre­quency dialling) require a flash key (R-key or signal
key) among other things to transfer calls.
You can adapt the telecommunications system to
different flash times of the telephones. The flash
time of your telephone is listed in the telephone’s
technical data.

Set the flash time at the terminal connection
to which it is to apply.

As-delivered state: flash time – 50 to 600 ms

Proceed as follows on the telephone to test
whether the set flash time is correct:

- set up external call

- press the Flash key

- the time is set correctly if your hear the internal
dialling tone

- the connection is cut off, flash time in the tel­ecommunications system is set too short.

Start programming mode:

h*PRO qª

(system PIN)

PRO

Continue programming or exit programming mode:

h*ENDqª

END

Input ID

P - 15Programming

P

Programming Music on Hold

Define whether the held caller is to hear music on
hold (MoH) when you make a refer back call or for­ward a call.

You will hear 8 melodies in succession when you
select the internal MoH. If you select the external
MoH, you can play music or information from au-

dio devices (CD player or cassette recorder) con­nected to the telecommunications system.
(Connection of an external music source, see Instal-
lation)

As-delivered state : Internal Music on Hold

h*MOH q ª

Lift
handset

Music On Hold Acknowledge-

ment tone

Replace handset

Start programming mode:

h*PRO qª

PRO

(system PIN)

A

E

I

Off

External MoH

Internal MoH

Selection

Continue programming or exit programming mode:

h*ENDqª

END

Sending zero

Terminals which support the CLIP function (phone
number display) may have a call list. This allows
simple dialling of unanswered calls. If you have
switched off the external seizure “spontaneous

h*NUL q ª

Lift
handset

Send zero Acknowledge-

ment tone

Replace
handset

Start programming mode:

h*PRO qª

PRO

(system PIN)

Continue programming or exit programming mode:

h*ENDqª

A

E

Off

On

Selection

with internal” on this terminal, you have to switch
on the “send zero” function.
As-delivered state: Send zero – off

END

P - 16 Programming

Enter system PIN?

If you hear the Acknowledgement tone after
*PRO

, the system PIN is switched off in the
telecommunications system. There is no need to
enter the system PIN.
If you do not hear any tone after

*PRO

, a sys-

tem PIN is programmed in the telecommunications
system. Enter the 4-digit system PIN. You will hear
the Acknowledgement tone if the PIN is correct. If
the PIN is incorrect, you will hear the error tone
(busy tone). Replace the handset and start the input
again from the beginning.

h*ANL q ª

Lift
handset

Programming a system PIN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

System pin Enter PIN ID and

4-digit system
PIN

Replace
handset

Acknowledge­ment tone

Protecting the programming mode and switch box against
unauthorised access

You can prevent unauthorised access to the pro­gramming mode with a system PIN (Personal Iden­tity Number).
You can prevent unauthorised access to the switch
box by a box PIN.

System PIN – Normally every subscriber can pro­gram. With the 4-digit system PIN, you can prevent
unauthorised starting of the programming mode.
This protects your telecommunications system set­tings (e.g. authorisation of the internal subscribers)
against unwanted changes.
Programming is only possible when the system PIN
has been entered after

*PRO

when the pro­gramming mode is started.
You can switch the system PIN on or off or change
it. In the as-delivered state , the system PIN is al­ways 2580 (standard PIN), this is the middle keys
from top to bottom. The standard PIN is switched
off.

You can enter your own new PIN for better secu­rity.

The standard PIN or the new system PIN must be
switched on and off separately.

If you forget your own system PIN you cannot do
any more programming. In this case you will have
to consult your dealer. Only he can reset the PIN.

Box PIN – You can dial the switch box of your tel­ecommunications system en route from any tel­ephone, e.g. to switch over the day/night service or
set a diversion. You can protect the switch box
against unauthorised access with the 4-digit box
PIN. No box PIN is programmed in the as-delivered
state. You have to enter a box PIN if you want to
use the switch box.

A

E

S

N

Selection

Pz

PRO

Start programming mode:

h*PRO qª

(system PIN)

Continue programming or exit programming mode:

h*ENDqª

END

Off

On

Standard PIN

Enter new pin

P - 17Programming

P

h *BOX q ª

Lift
handset

Programming the box PIN (switch box PIN) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

BOX pin

Enter PIN ID and 4­digit switch box PIN

Replace
handset

Acknowledge­ment tone

Start programming mode:

h*PRO qª

(system PIN)

PRO

E

L

Enter

Delete

Pz

Selection

Continue programming or exit programming mode:

h*ENDqª

END

Entering the code

Enter your code (local network code). This saves
you having to enter the code for phone numbers in
the phonebook of your local network.

The code is automatically prefixed to the transmit­ted phone number.

Lift handset Enter code ID and code

number

Replace hand­set

Local code

h *ORT Vz # q ª

Acknowledge­ment tone

Start programming mode:

h*PRO qª

(system PIN)

PRO

Continue programming or exit programming mode:

h*ENDqª

E

L

Enter

Delete

Selection

END

P - 18 Programming

Clearing the memory from the telephone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h*AUSq ª

Lift
handset

The memories are cleared!

As-delivered state
(clear memory)

Acknowl­edgement
tone

Replace hand­set

Loading telecommunications system data ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Load the saved system data from the PC back into
the telecommunications system.

The telecommunications system now operates with
the new firmware.

Start programming mode:

h*PRO qª

(system PIN)

PRO

Backing up the telecommunications system data ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Start the “TK-Set” configuration program on

your PC.

- Read all the data from the telecommunications

system (F8).

- Save the data on the hard disk or a diskette.

- Transfer the call data records with the “TK Bill”
program if necessary.

- Save the LCR table.

Loading new firmware

printer interface of the telecommunications system.

Your dealer can also load the new firmware in your
telecommunications system remotely by ISDN.

You can update your AGFEO ISDN telecommunica­tions system to the latest firmware state without
manipulating the telecommunications system. You
can load the new firmware with a PC at the PC/

Loading new firmware ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- A firmware update consists of the files xxx.abf
and xxx.bin. These files may be combined in a
self-unpacking file (xxx.exe).

- - The files xxx.abf and xxx.bin must be in the Up-
dates directory of TK-Soft.

- (...\tksoft\updates)

- Start the update program “TK-Flash”

- The online help will tell you how to operate “TK­Flash”.

The new firmware is now loaded in the telecommu­nications system. You cannot use the telephone
during the loading process (about 5 minutes). You
can follow the loading progress on the PC monitor.

- Exit “TK-Flash”.

- Clear the telecommunications system memory
from the telephone.

A - 1Appendix

A

Glossary

Services

A service identification (ID) (e.g. telephony, fax) is
transmitted in ISDN when an ISDN subscriber is
called. The caller is only connected if the called ter­minal has the same service ID. This prevents wrong
connections of two different terminal types (e.g.
phone and fax).

Terminals

Appliances which you connect as internal subscrib­ers of the telecommunications system.
Analog terminals such as telephones, answering
machines, fax machines, combi-devices (telephone,
fax and possibly answering machine in one unit),
modem.

External

A distinction is made between internal and external
calls when telephoning in a telecommunications
system. External calls are calls to subscribers which
are not connected to your telecommunications
system. Connections between terminals of your
telecommunications system and other terminals at
your multi-equipment access are therefore also
external connections. The local tariff is usually
charged for such connections.

External seizure (seize outside line)

Seizure of a line (B-channel) to call an external
subscriber.

Outgoing external connection

Connection to an external subscriber set up from a
terminal of the telecommunications system by dial­ling an external phone number.

Pulse dialling method (PD)

Every dialled digit is assigned a fixed number of
pauses. The pauses are audible in the earphone
when dialling.

Internal

Internal calls are calls which subscribers in the
telecommunication system hold with each other by
dialling the internal phone number. These calls are
generally free.

ISDN (Integrated Services Digital Network)

All services (speech and data) can now be transmit­ted in one network.

Incoming external connection

Connection to a terminal of the telecommunica­tions system set up by an external subscriber with
the phone number of the telecommunications
system.

Configuration

Setting (programming) the functions of the tel­ecommunications system with a PC by means of a
configuration program.

Line (B-channel/S0 basic access)

You can connect an external S0 basic access to
your ISDN telecommunications system. Every exter­nal S0 basic access behaves like two conventional
analog lines. You therefore have two lines (B-chan­nels) on which you can make telephone calls (local,
long distance or overseas calls).

Dual tone multi-frequency dialling method
(DTMF)

Every dialled digit is assigned a certain tone.
Telephones with this dialling method require a
signal key (refer back key R) on the telecommunica­tions system.

MoH (Music on Hold)
A waiting external subscriber hears music whilst the
connection is on hold, e.g. when a call is for­warded.

MSN (Multiple Subscriber Number)
The multiple subscriber number is one of the phone
numbers under which the multi-equipment access
can be reached.

NTBA (Network Termination for ISDN Basic
Access)

The network operator lays his copper cables up to
this access point (S0 basic access). You connect
your telecommunications system and other ISDN
terminals to it.

Ringing assignment

In the ringing assignment you define which termi­nals of the telecommunications system are to ring
when an external call is received. Should only one
terminal ring or several terminals simultaneously?
Ringing assignments for external calls are: day
service, night service and forwarding (internal).
You can switch over between day and night service
at any time from any telephone.

A - 2 Appendix

If something goes wrong

Inspections ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- In the case of malfunctions in the telecommuni­cations system, please check the system is being
operated correctly as described in the operating
instructions.

- Check that the connections of the terminals and
the telecommunications system are correctly
plugged in.

- If you cannot eliminate a fault, your dealer will
be glad to help.

N. B.! You can only use the ISDN features of your
AGFEO ISDN telecommunications system if your
network operator provides these features.

Switching off the special dialling tone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You hear the special dialling tone when you lift
your telephone’s handset.
You hear the special dialling tone when do not dis­turb, automatic dialling or a diversion are active.

You can deactivate all functions which initiate a
special dialling tone with the * procedure.

h *SON q ª

Lift
handset

Special dialling tone

(deactivate functions)

Acknowledge­ment tone

Replace handset

Power failure ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You cannot dial internally or externally during a
power failure.

When power supply is recovered:

- the telecommunications system works again with
the previously configured program. All the set­tings made by the programming mode or the PC
program are retained providing the program­ming mode was properly terminated.

- callbacks are deleted

- the connections parked in the telecommunica­tions system are deleted

- the connection cost totals and connection data
records are saved.

Internal call forwarding – An incoming external call
which is not answered within a certain time is for­warded. The terminals of the telecommunications
system defined in the call forwarding then ring. The
number of rings until forwarding is adjustable.

Switch box

You can call the switch box of your telecommunica­tions system externally and for example switch the
ringing assignment, set up a diversion or monitor a
room with a post-dialled * procedure.
You can reach the switch box externally by a multi-

ple subscriber number (MSN) specially assigned to
the switch box. The switch box is protected against
unauthorised access by the box PIN.

Signal key R (refer back)

A key on the telephone which you have to press
when you want to refer back to another subscriber
during a call. The signal key must have the flash
function, i.e. must be able to effect a short pause.

A - 3Appendix

A

Behaviour in the event of faults

Fault Possible causes Remedy

Programming of Reset the telecommunications system
telecommunications
system unclear Reset the telecommunications system to the

as-delivered state and reprogram

No dialling tone on Power failure Check mains connection, fuses
lifting the handset

Defective terminal Check terminal at another connection

Defective installation Check the terminals in the socket and on the

telecommunications system

No internal calls Do not disturb switched on Switch off do not disturb
are received (special dialling tone)

Diversion to another Switch off diversion
telephone (internal/external)
(special dialling tone)

No external calls Wrong MSN entered Enter right MSN, delete all if necessary
are received

MSN – internal subscriber Assign internal subscriber to the MSN
assignment missing (ringing assignment)

Do not disturb switched on Switch off do not disturb
(special dialling tone)

Diversion to another Switch off diversion
telephone (internal/external)
(special dialling tone)

ISDN call forwarding is active Deactivate ISDN call forwarding

No outgoing external No authorisation Check authorisation, access to ISDN network,
connection possible programmed assignment of barred numbers

Cost limit reached Inform system administrator

Transfer of external The refer back key r on the Set the telephone to DTMF (tone dialling) and the
call (refer back) not telephone is set as an earth refer back key to flash
possible key

Incorrect flash time Set the flash time on the telephone or on the

telecommunications system for the terminal
connection concerned

A - 4 Appendix

All ringing rhythms for incoming external calls start with an initial ringing of 500
ms. This is followed by a 2 s pause. This is for technical reasons to transmit the
caller’s phone number (CLIP). It is then possible to distinguish calls under different
phone numbers of the telecommunications system (see diagram).

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

An external subscriber calls

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

An internal subscriber calls

{{{{||||{{{{||||{{{{||||{{{{||||{{{{

{{{{{{{{{{||||||||||

. . .

Ring pause continued

Rings

External call

Rhythm 0 (standard)

Rhythm 1

Rhythm 2

Rhythm 3

Rhythm 4

Internal call

Reserving a line

Explanation:

. . .

. . .

The rings may deviate depending on the terminal used.

. . .

. . .

. . .

. . .

Resetting the telecommunications system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can return the programming of the telecom­munications system to a defined condition by reset­ting. This may be necessary when unclear settings
are to be reset or the telecommunications system is
to be re-programmed.
After the reset, the telecommunications system
operates again with the previously configured pro­gram. All the settings made by the programming
mode or the PC program are retained providing the
programming mode was terminated properly.

Attention! The following are deleted when the
telecommunications system is reset:

- all existing internal and external connections

- remote configuration

- internal callbacks

- ISDN callback on busy

- Line reservations

Hardware reset – Pull the power pack from the
socket of the 230 V mains and plug it back in.
Software reset – Run the following procedure

Software reset ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h *RES ª

RESet the telecom-

munications system

Replace handsetLift handset

Start programming mode:

h*PRO qª

(system PIN)

PRO

A - 5Appendix

A

{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||

signals that you can dial after lifting the handset

{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{

.

continuous tone which you hear when you have seized a line after dialling “0”

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

. . .

The internal subscriber is called

{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||

. . .

The external subscriber is called

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

. . .

The dialled internal or external subscriber is busy

||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{

. . .

Signals, after lifting the handset, that you can dial but do not disturb, automatic
dialling or a diversion is switched on

{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||

. . .

Signals, after lifting the handset, that you cannot dial, the programming mode or
the cost menu are switched on

{{|{{||||||||||||||||||||||||||||{{|{{||||||||||||||||||||||||||||{{|{{|||||||||||||||

. . .

Signals, after lifting the handset, that the telephone is locked.

{{{{

Signals an internal call in your conversation

{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|. . .

Signals an external call in your conversation after 10 s

{{{{

Input accepted

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

. . .

Operating error/input rejected

{{{{{{{{{{||||||||||

. . .

tone pause continued

Tones

Dialling tone

- internal

- external

Ringing tone

- internal

- external

Busy tone

Special dialling
tones

- Programming
tone

- Lock tone

Knocking tone

- internal

- external

Acknowledge­ment tone

Error tone

Explanation:

. . .

. . .

A - 6 Appendix

Technical data

Housing dimensions 15.4 x 21.5 x 4.6 (width x height x depth) in cm

Weight 980 g including power pack

Ambient temperature

- operation/storage 5 °C to 40 °C/-25 °C to +70 °C

Humidity max. 70% (no condensation)

Main connection 230 VAC, +10%/-10%, 50 Hz

- power consumption at
U

rated

= 230 V and full load I

rated

= 40 mA (9 VA)

- length of the connecting cable 2 m

- power pack (type) TST 433238

S0 access Multi-equipment access, Euro ISDN

- connection by Western socket RJ45 and enclosed

IAE connecting cable IAE8/IAE8

- length IAE cable 1.5 m

Analog terminals 4 a/b terminals (telephone, answering machine, fax, modem)

- range 2 x 50 ohms (ø 0.6 mm, 800 m)

- connection symmetrical, 2-wire via TASE connections without coding F or N

or via screw terminals, plug-in

- dialling method Pulse dialling or DTMF

- refer back key Flash (50 to 600 ms)

- Modem operation transmission speed up to 56600bps, can be reduced if necessary

to 33600 bps by transmission path and lines

PC/printer interface similar to RS 232C

- range 3 m, +/-5 V

- connection 9-pole D-Sub socket

Data backup during power failure unlimited

Feeding in external e.g. by adjustable headphone output of a cassette or CD player
Music on Hold (MoH)

- input impedance 10 kohm, asymmetrical

- input voltage max. 100 Vpp

- connection 3.5 mm stereo jack

K - 1Key words

K

Index

A

Acknowledgement tone A - 5
Analog terminals E - 4, I - 2
Answering calls B - 3
Answering machine

Picking up a call B - 9
Assigning the barred numbers P - 8, P - 11
Asterisk key E - 4, B - 3
Authorisation B - 3

access to the ISDN network P - 8

defining P - 9

B

B-channel. See Line B - 6
Barred numbers

assigning P - 11

programming P - 10
Barred range B - 3
Basic factor B - 23
Box PIN B - 8, P - 16, A - 2

programming P - 17
Brokerage B - 15

Setting a variant P - 14
Busy LED E - 6, I - 1
Busy on busy B - 7
Busy tone A - 5

C

Callback B - 5, B - 15

internal B - 16

on busy B - 16
Calling an internal subscriber B - 2
Calling external subscribers B - 2
Clearing the memory P - 4
Combi-device P - 11
Combi-device connection B - 2
Computer-aided telephony (CTI) E - 5
Conference B - 10
Connecting the PC P - 1
Connecting the telecommunications system I - 3
Connection assignment I - 5

PC cable P - 1

Printer cable I - 5
Connection costs B - 1, B - 2, B - 23
Connection data record

Setting printout and printing B - 23
Connection ID B - 13
Connection panel I - 1

opening and closing I - 4
Cost menu B - 23
Cost PIN B - 23

D

Data transmission E - 4
Day service

programming P - 5

switching on B - 11
Defining ringing assignment P - 5
Dialling method E - 4, I - 2, A - 1
Dialling tone A - 5
Direct call B - 17
Diversion B - 21

activating (switching on) B - 22

deactivating (switching off) B - 22

via the ISDN exchange B - 21

via the telephone system B - 21
Diversion from B - 9
Do not disturb B - 17
DTMF post-dialling B - 3
Dual tone multi-frequency dialling method (DTMF)E -

4, A - 1

E

END (exit programming mode) P - 4
Entering terminal types P - 11
Entering the code P - 17
Entering the limit B - 24
Error tone A - 5
ESC (old settings) P - 4
External A - 1
External call A - 4
External connection

incoming A - 1

outgoing A - 1
External Music on Hold (MoH) I - 1, I - 4
External seizure B - 2, A - 1

at combi-device connection B - 2

spontaneous B - 1

spontaneous with internal B - 1

switching B - 1

with "0" B - 2

with certain MSN B - 2

F

Fallback B - 11
Fault A - 2
Fax P - 11
Follow me (diversion from) B - 9
Formatting the printout B - 23, B - 25
Forwarding (internal)

Cycles (ringing cycles) P - 7

Programming P - 5
Free range P - 10
Function LED E - 6, I - 1

K - 2 Key words

H

Hash key E - 4
Having a caller identified B - 7

I

Incoming external connection A - 1
Input in the programming mode P - 3
Inspections in the event of malfunctions A - 2
Installing the configuration program P - 1
Interface

RS 232C I - 5
Internal A - 1
Internal call A - 4
Internal phone numbers P - 5
ISDN A - 1

access (S0) I - 1, I - 2

bus I - 2

call forwarding B - 21

callback on busy B - 16

connecting cable I - 3

hold P - 14

malicious call tracing B - 7

parking (replugging on the bus) B - 12

sockets I - 2

terminals I - 2

transmitting the phone number B - 20

K

Keys E - 6
Knocking B - 3, B - 16

answer call B - 3

reject B - 4
Knocking prevention B - 6
Knocking tone B - 3, A - 5
KOS (start cost menu) B - 24

L

Least Cost Routing (LCR) B - 11
Light emitting diodes (LED) E - 6

Busy LED (red) E - 6

Function LED (green) E - 6
Limit/Disconnect at limit B - 23
Line B - 1, A - 1
List of contents E - 3
Loading firmware P - 18
Loading new firmware P - 18
Local network code P - 17
Lock B - 17
Locking/unlocking the telephone B - 17

M

Malfunctions A - 2
Malicious call tracing B - 7

Minimum PC requirements P - 1
Modem E - 4, P - 11
MSN (Multiple Subscriber Number) A - 1
Multi-equipment access I - 2
Multiple subscriber numbers (MSN)

quick entry I - 3

save I - 3, P - 5
Music on Hold (MoH) I - 4, A - 1
Muting B - 15

N

Network code B - 11
Network provider B - 11
Night service B - 11

programming P - 15
NTBA (NT) – network termination I - 2

O

Outgoing external connection A - 1

P

Parking

in the ISDN exchange B - 12

in the telephone system B - 12
PC/printer interface I - 1, I - 5
Phonebook

Dialling the phone number B - 19

Programming the phone number B - 18
Pick up. Siehe Anrufe heranholen
Picking up a call B - 9
Picking up call from answering machine B - 9
Picking up calls B - 9
Pictograms E - 6
PIN (Personal Identity Number)

Box PIN B - 8

Cost PIN B - 23

System PIN P - 16

Telephone PIN B - 17
Post dialling B - 3
Post dialling numbers B - 3
Power failure A - 2
Power pack
connecting
Power pack
connecting
Power

connecting I - 3
Power supply I - 2
Printer

cable I - 5

connection I - 5

settings I - 5
Printing the connection data records B - 23
Printing/resetting total costs B - 23

K - 3Key words

K

PRO (start programming mode) P - 3
Programming

with a PC P - 1
with a telephone P - 3

Programming mode

exit P - 4

start P - 3
Programming regional numbers P - 10
Programming short commands P - 12
Pulse dialling method E - 4, A - 1

R

Refer back B - 15

in the room B - 15
Remote configuration – Remote service

Release P - 2

Remote service phone number P - 2
Remote control (switch box) B - 8
Reserving a line B - 2, A - 4
Resetting the telecommunications system A - 4
Restoring old settings P - 4
Restoring the as-delivered state P - 4
Ringing assignment B - 11, A - 1
Ringing rhythms A - 4

setting P - 7
Ringing tone A - 5
Rings A - 4
Room monitoring B - 14
RS 232C interface I - 5

S

S0 basic access A - 1
Safety instructions E - 4
Scope of delivery I - 1
Selecting location I - 1
Send zero P - 15
Service ID P - 11
Services A - 1
Setting external calls P - 7
Setting list of callers P - 13
Setting the call list P - 13
Setting the flash time P - 14
Setting the printing format B - 23, B - 25
Short dialling index B - 18
Signal key R (refer back) E - 4, A - 2
Software. Siehe Firmware
Special dialling tone B - 6, B - 9, B - 17, A - 5

ISDN exchange B - 22

switching off A - 2
Standard PIN P - 16
Switch box B - 8, P - 6, A - 2

Box PIN P - 16, A - 2

Phone number P - 6
Switching the cost log on/off B - 23, B - 25
System PIN

entering P - 3, P - 16
programming P - 16

T

TAPI E - 5
Tariff unit B - 23
Technical data A - 6
Telephone P - 11
Telephone line I - 4
Telephone PIN B - 17
Telephoning

Calling externally B - 2
Calling internally B - 2

Terminals A - 1

Analog E - 4
Connecting to external TAE sockets I - 4
Connecting to the telecommunications systemI - 2
Flash time I - 2, P - 14

Types I - 2, P - 11
Three-party conference B - 10
Timer B - 19
TK-Phone E - 5
Tones A - 5
Tracing – identifying malicious callers B - 7
Transferring a call B - 4

Internal B - 4
Transmitting the phone number B - 1, B - 2

Switching B - 20
Transmitting your phone number B - 1, B - 2, B - 20

U

User factor B - 23

W

Wall mounting I - 3
Western plug I - 3

K - 4 Key words

Copyright ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Copyright 2000 AGFEO GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

We reserve all rights to this documentation; this ap­plies especially in the event of a patent award or
registered utility.

The documentation may not be changed or
translated manually or in any other way into any

language or computer language of any form by any
means neither wholly nor in part without our
express permission. This applies for electronic,
mechanical, optical, chemical and all other media.

Trade marks and names used in this documentation
are subject to the rights of the companies con­cerned.

Technical modifications ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The AGFEO GmbH & Co. KG reserves the right to
change representations and data in this documen­tation in the interests of technical progress without
prior notice.

This documentation has been prepared with the
utmost care and is revised regularly. Despite all our
care, however, technical inaccuracies and typo­graphical errors cannot be totally ruled out. All
errors which become known to us will be corrected
in new editions. We are grateful for any hints at
errors in this documentation.

Before calling your dealer you should have the
following information ready to save time:

- What kind of telecommunications system do you
have?
e.g. AGFEO AC 14 (is printed on the rating plate
on the system)

- What multiple subscriber numbers (MSN) have
you got?
(is on the registration form or confirmation of
the network operator)

- What software version is on your AGFEO installa­tion diskettes? (printed on the diskettes)

Technical hotline ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- What software version does your telecommuni­cations system have?
(can be read out on the PC)

- What terminals have you connected to your
telecommunications system? (analog terminals
with an without DTMF dialling, fax machines
etc.)

- Keep the operating instructions of the connected
terminals and this manual ready.

- Start your PC and read out the configuration
with TK-Set. Print out the configuration of your
telecommunications system if possible.

If you have any questions concerning operation of your telecommunications system which these operating
instructions cannot answer, please consult your dealer.

You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your
network operator offers them.

K - 5Key words

K

Der Umwelt zuliebe - 100% Altpapier

This device meets the requirements of the EU directives:
91/263/EWG Telecommunications Equipment
73/23/EWG Low voltage equipment
89/336/EWG Electromagnetic compatibility

Your telephone carries the CE mark of approval.

Ident. No. 535 257
Subject to modifications.
Printed in Germany
0016

AGFEO GmbH & Co. KG
Gaswerkstr. 8
D-33647 Bielefeld
Internet: http://www.agfeo.de