AGA MELFDR23SKY Installation Manual
Use / Install Guide
Guide Uso / d’installation
Guía de d’utilisation / Instalación
French Door Bottom Freezer/Refrigerator
Refrigerador con congelador inferior de puerta doble
Réfrigérateur à portes françaises/Congélateur en bas
AMLFDR23D / AMPROFD23D / HCFDR23D / MMCFDR23D / MELFDR23D
Finding Information
Please read and save this guide
We hope you will enjoy and appreciate the care and
attention we have put into every detail of your new,
state-of-the-art refrigerator.
Your appliance is designed to offer years of reliable
service. This Use and Care Guide will provide you with
the information you need to become familiar with your
refrigerator’s care and operation.
We appreciate your choice of our refrigerator and
hope that you will again select our products for your
other major appliance needs.
NOTE
Registering your product with AGA Marvel enhances
our ability to serve you. You can register online at
www.agamarvel.com or by sending your Product
Registration Card in the mail.
Questions?
Your complete satisfaction is our ultimate goal. If you
have any questions or comments about this product,
please contact the dealer from whom you purchased
it, or contact our Consumer Support Center at 1-800223-3900.
For online support and product information visit www.
agamarvel.com.
Table of contents
Finding Information ....................................................... 2
Safety ............................................................................ 3
Feature Overview .......................................................... 5
Installation ..................................................................... 6
Removing the Doors ..................................................... 9
Installing the Door Handles ..........................................11
Connecting the Water Supply ..................................... 12
Controls ....................................................................... 13
Automatic Ice Maker ................................................... 15
Storage Features ........................................................ 16
Storing Food and Saving Energy ................................ 20
Normal Operating Sounds & Sights ........................... 21
Changing the Water and Air Filters ............................. 22
Care and Cleaning ...................................................... 24
Solutions to Common Problems ................................. 26
Service Information ..................................................... 29
Warranty ...................................................................... 30
Installation Checklist
Doors
Handles are secure and tight
Door seals completely to cabinet on all sides
Leveling
Refrigerator is level, side-to-side and tilted ¼"
(6 mm) front-to-back
Toe grille is properly attached to refrigerator
Cabinet is sitting solid on all corners
Electrical Power
House power turned on
Refrigerator plugged in
Ice Maker
House water supply connected to refrigerator
No water leaks present at all connections -
recheck in 24 hours
Ice maker is turned ON
Front lter must be ush with lter housing
(select models)
Final Checks
Shipping material removed
Fresh food and freezer temperatures set
Crisper humidity controls set
Registration card sent in
2
Safety
Important safety instructions
Safety Precautions
Do not attempt to install or operate your unit until you
have read the safety precautions in this manual. Safety
items throughout this manual are labeled with a Danger, Warning, or Caution based on the risk type.
Denitions
This is the safety alert symbol. It is used to alert
you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid
possible injury or death.
DANGER
DANGER indicates an imminently hazardous
situation which, if not avoided, will result in
death or serious injury.
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injury.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injury.
IMPORTANT
Indicates installation, operation, or maintenance
information which is important but not hazard-related.
WARNING
Your door handles may be different from
those shown in the images throughout
this guide.
• Avoid contact with any moving parts of the automatic
ice maker.
• Remove all staples from the carton to avoid injury.
Staples can also damage nishes if they come in
contact with other appliances or furniture.
Child Safety
Packing Materials:
• Packing cartons covered with rugs, bedspreads,
plastic sheets, or stretch wrap may become airtight
chambers and can quickly cause suffocation.
• Destroy or recycle the product’s carton, plastic bags,
and any other exterior wrapping material immediately
after the refrigerator is unpacked. Children should
never play with these items.
Child Entrapment and Suffocation:
• These problems are not limited to the past. Whether
junked, abandoned, or temporarily stored (even for a
few hours), unattended refrigerators and freezers are
dangerous. Please take the precautions listed below.
Proper Disposal of Refrigerators/
Freezers
We strongly encourage responsible appliance
recycling/disposal methods. Check with your utility
company or visit www.energystar.gov/recycle for more
information on recycling your old refrigerator.
Before you recycle or dispose of your old refrigerator/
freezer:
• Remove the doors.
• Leave the shelves and baskets in place so children
may not easily climb inside.
• Have refrigerant and compressor oil removed by a
qualied service technician.
Please read all safety instructions before using
your new refrigerator.
General Safety
• Do not store or use gasoline or other ammable
liquids near this or any other appliance. Read product
labels for warnings regarding ammability and other
hazards.
• Do not operate the refrigerator in the presence of
explosive fumes.
3
Safety
Electrical information
IMPORTANT
CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chlorouorocarbons
or hydrochlorouorocarbons). CFCs and HCFCs
are believed to harm stratospheric ozone if
released to the atmosphere. Other refrigerants
may also cause harm to the environment if
released to the atmosphere.
If you are throwing away your old refrigerator,
make sure the refrigerant is removed for
proper disposal by a qualied technician. If
you intentionally release refrigerant, you may
be subject to nes and imprisonment under
provisions of environmental legislation.
WARNING
You must follow these guidelines to ensure
that your refrigerator’s safety mechanisms are
operating correctly.
• The refrigerator must be plugged into its own
dedicated 115 Volt, 60 Hz, AC-only non-GFCI
electric outlet. The power cord of the appliance is
equipped with a three-prong grounding plug for your
protection against electrical shock hazards. It must
be plugged directly into a properly grounded threeprong receptacle. The receptacle must be installed in
accordance with local codes and ordinances. Consult
a qualied electrician. Do not use an extension cord
or adapter plug.
• If the power cord is damaged, it should be replaced
by the manufacturer, service technician, or a qualied
person.
• Never unplug the refrigerator by pulling on the power
cord. Always grip the plug rmly and pull straight out
from the receptacle to prevent damaging the power
cord.
• To avoid electrical shock, unplug the refrigerator
before cleaning and before replacing a light bulb or
LED light.
• Performance may be affected if the voltage varies
by 10% or more. Operating the refrigerator with
insufcient power can damage the compressor. Such
damage is not covered under your warranty.
• Do not plug the unit into an outlet controlled by a wall
switch or pull cord to prevent the refrigerator from
being turned off accidentally.
IMPORTANT
To turn off power to your refrigerator, unplug the
power cord from the wall outlet.
4
Feature Overview
Rack (inside CZD)
Understanding features and terms
Your refrigerator is designed for optimal convenience and storage exibility. The illustration below is provided to
assist you with familiarizing yourself with product features and terminology.
NOTE
Features may vary according to model. Model is shown without freezer drawer cover.
Water
Flipper Guide
LED Light
Filter
Covered Door Bin
Flipper
Mullion
Air Filter
Adjustable
Spill-Proof
Special Items
Shelves
Crisper
Drawer
Adjustable
Hinges
Ice
Maker
Ice
Bucket
Temperature
Adjustable Cold
Zone Drawer
Freezer Baskets
Toe Grille
Wire Tilt-Out Shelf
(inside freezer drawer)
Adjustable
Spill-Proof
Shelves
Crisper
Drawer
Tilt-Out
Bin
5
Installation
Tools Necessary:
Wrench
Wrench
Required Tools
You will need the following tools:
Phillips Head
or
Quadrex Head
Screwdriver
This Use & Care Guide provides general installation
and operating instructions for your model. We recommend using a service or kitchen contracting professional to install your refrigerator. Use the refrigerator only
as instructed in this Use & Care Guide. Before starting
the refrigerator, follow these important rst steps.
Location
• Choose a place that is near a grounded, non-GFCI,
electrical outlet. Do Not use an extension cord or an
adapter plug.
• If possible, place the refrigerator out of direct sunlight
and away from the range, dishwasher, or other heat
sources.
• The refrigerator must be installed on a oor that is
level and strong enough to support a fully loaded
refrigerator.
• Consider water supply availability for models
equipped with an automatic ice maker.
Installation
• Allow the following clearances for ease of installation,
proper air circulation, and plumbing and electrical
connections:
Sides & Top ⅜ inch (9.5 mm)
Back 1 inch (25.4 mm)
CAUTION
DO NOT install the refrigerator where the
temperature will drop below 55°F (13°C) or rise
above 110°F (43°C). The compressor will not be
able to maintain proper temperatures inside the
refrigerator.
DO NOT block the toe grille on the lower front
of your refrigerator. Suf cient air circulation
is essential for the proper operation of your
refrigerator.
(OR)
ANDAND
6mm
Allen Wrench
⅜" and ¼"
Socket
OR
OR
Adjustable
Door opening
NOTE
If your refrigerator is placed with the door hinge
against a wall, you may have to allow additional
space so the door can be opened wider.
NOTE
The refrigerator doors are designed to shut by
themselves within a 20 degree opening.
Your refrigerator should be positioned to allow easy
access to a counter when removing food. For best
use of refrigerator drawers and freezer baskets, the
refrigerator should be in a position where both can be
fully opened.
CAUTION
Do Not loosen or remove these (3) hex head
screws.
DO NOT
Remove
⅜" Fixed
Wrench
Loosen
or
These 3
Hex
Screws
6
Installation
Toe Grille Must
Your door handles may be different from those shown in the images
throughout this guide.
Level Refrigerator & Adjust Doors
(if necessary)
Guidelines for nal positioning of your refrigerator:
• All four corners of the cabinet must rest rmly on the
oor.
• The sides should tilt ¼ inch (6 mm) from front to back
(to ensure that doors close and seal properly).
• Doors should align with each other and be level.
Most of these conditions can be met by raising or
lowering the adjustable front rollers.
To level the cabinet using the front rollers:
1. Slightly open freezer drawer if the toe grill is installed. Lift
the toe grille and gently pull forward.
2. Make initial cabinet adjustments by using the front roller
height adjusting screws. Use a 3/8 inch socket wrench to
turn the adjustment screws (1 per side).
To raise: turn adjustment screw clockwise.
To lower: turn adjustment screw counterclockwise.
3. Ensure both doors are bind-free with their seals touching
the cabinet on all four sides and that cabinet is stable.
4. After unit is leveled, lower anti-tip leg using a 3/8 inch
socket wrench until it rmly contacts the oor.
To make nal door height adjustments:
1. Open freezer drawer to make lower hinge visible.
2. Insert 6mm Allen wrench into the shaft of the lower hinge.
3. Adjust the height by turning clockwise or counterclockwise.
Turning clockwise will lower the door. Turning
counterclockwise will raise the door. Default setting is to the
lowest height when you receive your appliance
Raise
To adjust the ipper mullion:
1. Loosen the screw located on the ipper mullion hinge.
Door
Anti-tip
Leg
5. Install the toe grill by tting into place.
Door
Raise
Lower
Fit in Slot on
Anti-tip Bracket
Screw/Washer
Assembly
(3) Retaining Clips
Adjusting Flipper Mullion Screw
2. Adjust ipper mullion height. For proper connection with the
ipper mullion guide, there should be a separation about the
thickness of a coin (0.060 inches, or 1.5 mm) between the
guide and ipper mullion.
Adjusting Flipper Mullion Height
3. Re-tighten screw.
7
Installation
Shelf features (Select Models)
CAUTION
Shelves must be removed prior to moving the
refrigerator.
CAUTION
To avoid injury from breakage, handle tempered
glass shelves carefully.
NOTE
Features may vary according to model.
Your refrigerator includes glass shelves that are
designed to catch and hold accidental spills.
You can easily adjust shelf positions in the fresh food
compartments to suit your needs. The shelves have
mounting brackets that attach to slotted supports at the
rear of each compartment.
To change the position of a shelf:
1. Before adjusting a shelf, remove all food.
2. Lift the front edge up and pull the shelf out.
3. Replace by inserting the mounting bracket hooks into the
desired support slots.
4. Lower the shelf and lock into position.
Full Custom-Design
TM
Shelf
Reposition the Air Seal
(Slide-out Shelves)
1. Remove air seal by pushing down on the ap with a
downward rotation.
2. Position the air seal towards the outside end of the shelf to
avoid the air tower when shelf is pushed back into place.
3. Install seal by sliding lower tab of seal up into bottom rear
slot of shelf with seal at a downward angle then pulling up
on seal ap until seal sits snug on back of shelf and ap sits
at about a 10 degree angle from shelf surface.
Reposition the Air Seal
(Channel in rear)
1. Remove air seal by pushing seal straight back.
2. Position the air seal towards the outside edge of the shelf to
avoid the air tower when shelf is pushed back into place.
3. Install seal by sliding the open channel end of the seal onto
back edge of shelf until seal sits snug on back of shelf and
ap sits at about a 10 degree angle from shelf surface.
or
Air Seal
8
Air Seal
Removing the Doors
Front
Getting through narrow spaces
If your refrigerator will not t through an entrance area,
before installing the door handles, you can remove the
doors. Check rst by measuring the entrance.
To prepare for removing the doors:
1. Make sure the electrical power cord is unplugged from the
wall outlet.
2. Open the freezer drawer and remove the toe grille (see
“Installation” section).
3. Remove any food from the door shelves and close the
doors.
To remove the top hinge covers:
1. Remove the two screws from each cover over the top door
hinges.
2. Lift inside edge of hinge cover and tilt back.
Rear
Cover
Screw
Ground
Screw
Top
Hinge
Water
Line
Top Hinge
Cover
Hinge
Screws
Top Hinge
Cover
Hinge
Screws
Multi-wire
Cables
Leave
Hinge
With
Door
Rear
Cover
Screw
Top
Hinge
Cover Screw
Front
Cover Screw
Ground
Screw
To remove the refrigerator doors:
1. Trace lightly around the door’s top hinges with a pencil.
This makes reinstallation easier.
2. Disconnect the harness by grasping both sides of the
connector rmly, depress the latch, and pull apart. Remove
the two screws from the top hinge. Lift the door off of the
bottom hinge and set it aside.
3. Detach the water tube from the connector located behind
the refrigerator and pull the tube back out to the front of the
unit. The connector releases when you press inward on the
outer sleeve while pushing the tube toward the connector
then while continuing to hold in the sleeve, pull the tube
away.
NOTE
Use care while pulling the water tube from the unit to
be sure that you do not kink the tube.
Leave
Hinge
With
Door
NOTE
DO NOT remove the ground screw from hinge.
Press
Press
Water
Line
Approximately
5 feet
NOTE
You will be pulling approximately ve feet of water
tube from the back of the refrigerator.
9
Removing the Doors
4. Unscrew the three lower hinge screws and slide the hinge
inwards.
Lower Hinge Removal
To reinstall the refrigerator doors:
Reverse the above steps.
NOTE
Upon replacement, the tube needs to be fully inserted
up the marking line.
Insert tube
up to the
marking
line
Water
Line
Press
Press
Removal and Installation of lower
Freezer Drawer
CAUTION
Drawer is heavy. Use caution when lifting
Removing Freezer Drawer:
1. Remove (4) hex head drawer screws.
2. Lift up drawer to remove.
DO NOT
Remove
Other
Screws
Remove
Hex Head
Drawer Screw
Replacing Freezer Drawer:
1. Lower drawer back into place.
2. Replace (4) hex head drawer screws and tighten.
DO NOT
Loosen
or
Remove
These 3
Hex
Screws
Approximately
5 feet
NOTE
When reinserting the water tube and replacing the top
hinge cover, be sure that you do not kink the tube.
Once both doors are in place, ensure they are aligned
with each other and level (Please see the Installation
section for more details), and replace the top hinge
cover.
10
Connecting the Water Supply
WARNING
To avoid electric shock, which can cause death or
severe personal injury, disconnect the refrigerator
from electrical power before connecting a water
supply line to the refrigerator.
CAUTION
To Avoid Property Damage:
• Copper or Stainless Steel braided tubing
is recommended for the water supply line.
Water supply tubing made of ¼ inch plastic
is not recommended to be used. Plastic
tubing greatly increases the potential for
water leaks, and the manufacturer will not be
responsible for any damage if plastic tubing
is used for the supply line.
• DO NOT install water supply tubing in areas
where temperatures fall below freezing.
• Chemicals from a malfunctioning softener
can damage the ice maker. If the ice maker
is connected to soft water, ensure that the
softener is maintained and working properly.
IMPORTANT
Ensure that your water supply line connections
comply with all local plumbing codes.
Before Installing The Water Supply Line,
You Will Need:
• Basic Tools: adjustable wrench, at-blade screwdriver,
and PhillipsTM screwdriver
• Access to a household cold water line with water
pressure between 30 and 100 psi.
• A water supply line made of ¼ inch (6.4 mm) OD,
copper or stainless steel tubing. To determine the
length of tubing needed, measure the distance from
the ice maker inlet valve at the back of the refrigerator
to your cold water pipe. Then add approximately 7
feet (2.1 meters), so the refrigerator can be moved out
for cleaning (as shown).
• A shutoff valve to connect the water supply line to
your household water system. DO NOT use a selfpiercing type shutoff valve.
• Do not reuse compression tting or use thread seal
tape.
• A compression nut and ferrule (sleeve) for connecting
a copper water supply line to the ice maker inlet valve.
NOTE
Check with your local building authority for
recommendations on water lines and associated
materials prior to installing your new refrigerator.
For homes with existing shut-off valves a braided
stainless steel water line is recommended, and for
homes without an existing valve a copper water
line with self-tapping saddle valve is recommended.
Please refer to www.agamarvel.com for more
information.
To Connect Water Supply Line To Ice
Maker Inlet Valve
1. Disconnect refrigerator from electric power source.
2. Place end of water supply line into sink or bucket. Turn
ON water supply and ush supply line until water is clear.
Turn OFF water supply at shutoff valve.
3. Remove plastic cap from water valve inlet and discard cap.
4. If you use copper tubing - Slide brass compression
nut, then ferrule (sleeve) onto water supply line. Push water
supply line into water valve inlet as far as it will go (¼ inch
/ 6.4 mm). Slide ferrule (sleeve) into valve inlet and nger
tighten compression nut onto valve. Tighten another half
turn with a wrench; DO NOT over tighten. See Figure 1.
If you use braided exible stainless steel tubing
- The nut and ferrule are already assembled on the tubing.
Slide compression nut onto valve inlet and nger tighten
compression nut onto valve. Tighten another half turn with a
wrench; DO NOT over tighten. See Figure 2.
5. With steel clamp and screw, secure water supply line
(copper tubing only) to rear panel of refrigerator as shown.
6. Coil excess water supply line (copper tubing only), about
2½ turns, behind refrigerator as shown and arrange coils so
they do not vibrate or wear against any other surface.
7. Turn ON water supply at shutoff valve and tighten any
connections that leak.
8. Reconnect refrigerator to electrical power source.
9. To turn ice maker on, lower wire signal arm (freezer ce
maker) or set the ice maker’s On/Off power switch to the
“On” position (fresh food ice maker).
Steel
PlasticWater Tubing
toIce Maker
FillTu be
(Includeenough tubing in looptoallow
movingrefrigerator out for cleaning.)
Figure 1
11
Clamp
Compression
Ferrule
(Sleeve)
Copper
waterline
WaterValve
Bracket
Valve Inlet
WaterValve
Copperwater line
fromhousehold water supply
Brass
Nut
6 ft (1.8 Meters) braided flexible
stainless steel water line from
household water supply
(Include enough tubing in loop
to allow moving refrigerator out
for cleaning)
Figure 2
TruTouch Controls
An indicator light will be illuminated above most active features. Touch the icon
to activate the options below.
on off Press and hold for three seconds to turn off the cooling system to
default settings Resets all refrigerator settings such as temp, temp display and
Setting cooling temperatures
energy saver Keep this switch set on energy saver (light on) for lowest energy
temp mode Touch to toggle display from Fahrenheit to Celsius.
fast freeze Activates a faster rate for freezing food.
fast ice Increases the production of ice.
water lter Press and hold for three seconds to reset after lter change.
air lter Filter condition status is always displayed when door is open. Press
mute sounds Tones emitted by each key press can be turned off based on user
clean the refrigerator. It also turns off the ice maker. The temperature displays will read OFF.
tones to their factory default settings.
Press the + or – indicator to adjust the temperature to the desired
setting. The temperature display will begin to blink with the rst
touch. The display will time out after 10 seconds and return to the
basic display.
usage. If moisture appears on the cabinet between the doors,
pressing this button will turn the light off and enable an electric
heater used to reduce moisture on the cabinet between the doors.
and hold for three seconds to reset after lter change.
preference. The sounds are muted when the red indicator is lit.
Warning signals will stay active.
IMPORTANT
Pressing the power on/off icon does not turn off power to your refrigerator.
You must unplug the power cord from the wall outlet.
Alarms
Door Ajar If the door has been left open for an extended period of time, an alarm
High Temp In the event of a high temperature condition, the temperature display
Power Fail In the event of a power failure, the power fail alert will be displayed and
will sound and the door ajar indicator will display on the bottom display
of the control panel. The alarm is turned off by closing the door. The
mute sounds key will blink to prompt the reset of any active alarms.
Press this key to reset any system alarms.
will blink and display “HI”. After 20 minutes, the alarm will sound and the
high temp indicator will be red on the bottom of the control panel. The
mute sounds icon will illuminate until pressed, acknowledging the alarm,
at which time the highest temperature reached will be displayed and the
refrigerator will resume normal operation. In case the high temp alarm
is not acknowledged at the rst alarm sound time out, when the door is
rst opened, the alarm sound will be repeated.
the temperature display will blink until the mute sounds icon is pressed,
acknowledging the alarm. Other modes may be turned off until the alarm
is acknowledged. The power fail alert is turned off and the refrigerator will resume normal operation. The high temp alarm may also be
illuminated until a safe operating range temperature has been reached.
12
TruTouch Controls
Air Port
Sabbath Mode
The Sabbath Mode is a feature that disables portions
of the refrigerator and its controls in accordance
with observance of the weekly Sabbath and religious
holidays within the Orthodox Jewish community.
Sabbath Mode is turned ON and OFF by pressing and
holding the freezer temp “-” and the refrigerator temp
“+” indicators for ve seconds. The display shows “Sb”
while in Sabbath mode.
In the Sabbath Mode, the High Temp alarm is active
for health reasons. For example, if the door is left ajar
the High Temp alarm is activated. The refrigerator
will function normally once the door is closed, without
any violation of the Sabbath/Holidays. The High Temp
alarm is permitted when cabinet temperature is outside
the safe zone for 20 minutes. The alarm silences itself
after 10 minutes while the High Temp icon stays lit until
the Sabbath mode is exited.
For further assistance, guidelines for proper
usage and a complete list of models with
the Sabbath feature, please visit the web at
https:\\www.star-k.org.
NOTE
While in Sabbath Mode, neither the lights nor
the control panel will work until Sabbath Mode is
deactivated.
Refrigerator stays in Sabbath Mode after power
failure recovery. It must be deactivated with the
buttons on the control panel.
NOTE
If the Temperature Adjustable Cold Zone Drawer
is not turned off prior to putting the unit into Sabbath
Mode, it will continue to adjust itself to maintain the
set point even if the display does not illuminate to
show that it is still on.
NOTE
The recommended settings for a product installed in
a kitchen is 37˚F for the fresh food compartment and
0˚F for the freezer.
IMPORTANT
If your product has food freezing in the fresh food
compartment, increase the temperature setting 1 or
2 degrees.
IMPORTANT
If you place food within 1 inch in front of the air ports,
there may be the chance of freezing food.
NOTE
During Sabbath Mode, the ice maker is turned off by
main control board.
Sabbath Mode and the Temperature Adjustable
Cold Zone Drawer
The Temperature Adjustable Cold Zone Drawer should
be turned off for the Sabbath/Holidays. Before putting
the refrigerator into the Sabbath mode, turn the Cold
Zone drawer off by pressing the drawer on/off button.
The display will show “OFF” and the drawer will turn
off. Then enter the Sabbath mode function on the main
refrigerator display. See the “TruTouch Sabbath Mode”
section. When in Sabbath mode, the display will not
illuminate and the drawer will remain off. The drawer
can still be used as a non-temp controlled drawer
in this mode. When the refrigerator is taken out of
Sabbath mode, the Cold Zone drawer will have to be
turned back on.
13
Automatic Ice Maker
Ice maker operation & care
After the refrigerator is installed properly, the ice maker
can produce ice within 24 hours. It can completely ll
an ice bin in about three days.
When using the ice maker for the rst time and in
order for the ice maker to work properly, it is necessary
to clear air from water lter tubing. Once ice maker
begins making ice, allow the bucket to ll completely,
then discard the rst TWO FULL buckets of ice. It will
take at least two days to completely ll the bucket on
regular ice making mode or 1½ days on fast ice mode.
The ice maker produces approximately 2 to 2.5 lbs (0.9
to 1.1 kg) of ice every 24 hours depending on usage
conditions. The ice bin will hold approximately 7 lbs
(3.2 kg) of ice.
IMPORTANT
Your ice maker is turned on at the factory so it can
work as soon as you install your refrigerator. If you
cannot connect a water supply, lift the ice maker’s
wire signal arm to turn it off. Otherwise, the ice
maker’s ll valve may make a loud chattering noise
when it attempts to operate without water.
Turning the ice maker on and off
Ice production is controlled by lifting/lowering the ice
maker’s wire signal arm. To gain access to the ice
maker, pull the freezer drawer out. Lift the wire signal
arm to turn the ice maker OFF and lower the wire
signal arm to turn it ON.
- Motor running
- Ice dropping into ice bin
- Water valve opening or closing
- Running water
• Ice cubes stored too long may develop an odd avor.
Empty the ice bin as explained below.
Fast Ice Function
Your refrigerator is equipped with a Fast Ice Function,
that will, if activated at your user interface, allow an
increase in ice production. You do not need to deactivate it, if not needed, your refrigerator will operate on
normal conditions.
Cleaning the ice maker
Clean the ice maker and ice bin at regular intervals,
especially prior to vacation or moving.
1. Turn off the ice maker.
2. Remove the ice bin.
3. Empty and carefully clean the ice bin with mild detergent.
Do not use harsh or abrasive cleaners. Rinse with clean
water.
CAUTION
If the water supply to your refrigerator is
softened, be sure the softener is properly
maintained. Chemicals from a water softener
can damage the ice maker.
4. Allow the ice bin to dry completely before replacing in the
freezer.
5. Replace the ice bin. Turn the ice maker on.
Remove and empty the ice bin if:
• An extended power failure (one hour or longer)
causes ice cubes in the ice bin to melt and freeze
together.
Remove the ice bin and shake to loosen the cubes or
clean as explained above.
Ice maker tips
• If your refrigerator is not connected to a water supply
or the water supply is turned off, turn off the ice maker
by lifting wire signal arm.
• The following sounds are normal when the ice maker
is operating:
CAUTION
NEVER use an ice pick or similar sharp
instrument to break up the ice. This could
damage the ice bin.
To loosen stuck ice, use warm water. Before
replacing the ice bin, make sure it is completely
dry.
14
Storage Features
Shelf features
CAUTION
To avoid injury from breakage, handle tempered
glass shelves carefully.
NOTE
Features may vary according to model.
Your refrigerator includes glass shelves that are
designed to catch and hold accidental spills.
You can easily adjust shelf positions in the fresh food
compartments to suit your needs. The shelves have
mounting brackets that attach to slotted supports at the
rear of each compartment.
To change the position of a shelf:
1. Before adjusting a shelf, remove all food.
2. Lift the front edge up and pull the shelf out.
3. Replace by inserting the mounting bracket hooks into the
desired support slots.
4. Lower the shelf and lock into position.
TM
Full Custom-Design
Shelf
Drawers
Your refrigerator includes a variety of storage drawers.
These drawers are located in xed positions at the
bottom of the fresh food compartment.
Crispers
Crisper drawers are designed for storing fruits, vegetables, and other fresh produce.
Opening Crisper Drawer
Crisper humidity control
Crisper drawers include a sliding control for adjusting
the humidity inside the crisper. Leafy vegetables keep
best when stored with the Humidity Control set on
Higher Humidity. Fresh fruits keep best when stored
with the Humidity Control set on Lower Humidity.
or
Adjusting Crisper Humidity
15
Storage Features
To remove the Crisper Drawer for cleaning:
1. Pull the drawer out until it stops.
2. Lift the front slightly and remove the drawer.
Special items rack
The innovative design of the special items rack allows
you to store four bottles of wine or soft drink bottles.
Removing Crisper Drawer
Temperature Adjustable Cold Zone Drawer
TEMPERATURE
ADJUSTABLE
The Temperature Adjustable Cold Zone Drawer is designed to keep food items at a precise temperature whether
cooler, warmer, or the same as the fresh food section of the refrigerator. The thaw setting holds a temperature for
thawing frozen foods for 12 hours. At the end of that time, it then switches to the mixed items setting to store the
thawed food.
To operate:
1. To turn on and off, press the drawer’s On/Off button. The
numeric display will show a temperature between “28°F
and 38°F” when on and “OFF” when off.
2. Press F/C if you prefer to display Fahrenheit “F,” or Celsius
“C”.
3. Press either the up ∧ or down ∨ scroll buttons to illuminate
the desired item.
4. Once an option is selected, the drawer will adjust and
maintain the temperature for the setting selected.
5. When turned off, the Cold Zone drawer functions as a
standard meat pan. The Cold Zone drawer is best used for
packaged food products. Leafy vegetables and unpackaged
fruits are best kept in one of the crisper drawers.
6. The three favorite selections provide exibility to set and
store personal temperature selections. The temperature is
adjusted up by pressing the + or – buttons. The drawer will
store the selected temperature setting until it is changed.
7. The control buttons can be locked to prevent accidental
changes by pressing the control lock button for three
seconds. Deactivate by pressing for three seconds again.
Opening the Drawer
16
Storage Features
IMPORTANT
DO NOT clean the display area of the Custom
TempTM Drawer with abrasive or caustic cleaners.
Wipe clean with a moist sponge.
CAUTION
The Temperature Adjustable Cold Zone Drawer
and cover can be removed for cleaning but the
control unit, attached to the right side of the
fridge, cannot be removed. Do not immerse the
Cold Zone drawer cover in water or put it in a
dishwasher. Clean with a damp cloth or sponge.
To remove the Temperature Adjustable Cold Zone
Drawer for cleaning:
1. Pull the drawer out until it stops.
2. Lift the front slightly and remove the drawer.
To change the position of an adjustable door bin:
1. Before adjusting a bin, remove all food.
2. Grip the bin rmly with both hands and lift it upward.
3. Remove the bin.
4. Place the bin just above desired position.
5. Lower the bin onto supports until locked in place.
Adjustable Door Bin
Tilt can bins
The can bins allow you to efciently and securely store
up to eight 12-ounce canned beverages.
Removing the Drawer
NOTE
When the refrigerator is turned off by pressing
the main TruTouch Conotrol on/off button, the
Temperature Adjustable Cold Zone drawer will also
be turned off. When the refrigerator is turned back on,
the Cold Zone drawer will resume operations at the
temp setting that was set before the refrigerator was
turned off.
Doors
Storage bins
The doors to your fresh food compartment use a
system of modular storage bins. All of these bins are
removable for easy cleaning. Some of them have xed
positions, while others can be adjusted to your needs.
Door bins are ideal for storing jars, bottles, cans, and
large drink containers. They also enable quick selection of frequently used items.
Tilt Can Bin
Covered Door Bin
Use the covered door bin, at the top of the fresh food
compartment door, for short-term storage of cheese,
spreads, or butter. The covered door bin is designed
to be warmer than the open area and includes a lift-up
cover that may be locked and a dairy divider.
Covered Door Bin
17
Storage Features
Freezer Features
Clip
Stabilizer
Bar
Freezer Baskets
To Remove Upper Freezer Basket
1. Find the side where the basket frame is aligned to the clip
opening. The basket frame should be aligned to both front
and rear clips on the same side (either left or right side).
2. If the basket frame is not aligned to the left or right side,
push the basket sideways (to either side) until it is aligned.
3. By grabbing the basket wire frame close to the frontal clip,
pull up to take the basket frame out.
4. Grab the basket frame close to the rear clip and pull up until
it comes out of the clip.
5. Once one side of the basket is off the clips or retainers,
slide the basket sideways until the other side of the frame
is aligned with the clip openings on the opposite side of the
freezer.
6. In the same way, pull up the basket frame from the frontal
and rear clips until it is out of the clips.
7. Remove the basket.
Pull to Remove
Replacing Lower Freezer Basket Instructions
1. Place freezer basket back inside the freezer drawer.
2. Replace clips by sliding them back into the slots.
Push to Replace
Dividers Removal
Lift up on the front of the upper divider and pull out.
Upper Basket
Divider
Retainers
Reverse the steps to reinstall the basket.
NOTE
If basket is not resting on stabilizer bar retainer
clips, the drawer will not close properly.
Removing Lower Freezer Basket Instructions
1. Locate the basket clips in the rear corners of the basket and
pull them out to remove.
2.. Open fresh food doors completely.
3. Lift the basket up and remove.
Location of
basket clip.
One each side.
Stabilizer
Bar
Squeeze handle and lift up in the center of the divider to
move it side-to-side. (The divider cannot be removed.)
Lower Basket
Divider
Tilt Wire Shelf
The freezer tilt wire shelf (located on the inside of the
freezer drawer) is not designed to be removed.
18
Storing Food and Saving Energy
Ideas for storing foods
Fresh food storage
• Keep the fresh food compartment between 34°F and
40°F with an optimum temperature of 37°F.
• Avoid overcrowding the refrigerator shelves, which
reduces air circulation and causes uneven cooling.
Fruits and vegetables
• Store fruits and vegetables in crisper drawers, where
trapped moisture helps preserve food quality for
longer time periods.
• Wash items and remove excess water.
• Wrap any items that have strong odors or high
moisture content.
Meat
• Wrap raw meat and poultry separately and securely
to prevent leaks and contamination of other foods or
surfaces.
• Use the Temperature Adjustable Cold Zone drawer
and set to meat/poultry setting for short-term storage.
Any meat to be kept longer than two days should be
frozen.
Frozen food storage
• Keep the freezer compartment at 0°F or lower.
• A freezer operates most efciently when it is at least
2
/3 full.
Packaging foods for freezing
• To minimize food dehydration and quality
deterioration, use aluminum foil, freezer wrap, freezer
bags, or airtight containers. Force as much air out
of the packages as possible and seal them tightly.
Trapped air can cause food to dry out, change color,
and develop an off-avor (freezer burn).
• Wrap fresh meats and poultry with suitable freezer
wrap prior to freezing.
• Do not refreeze meat that has completely thawed.
Loading the freezer
• Prior to grocery shopping, activate “fast freeze” so that
on your return you can ensure your newly purchased
food designated for the freezer will be preserved as
quickly as possible.
• Activating “fast freeze” also will help your freezer more
efciently maintain the selected temperature after
placing new purchases with pre-existing frozen foods.
• Avoid adding too much warm food to the freezer at
one time. This overloads the freezer, slows the rate
of freezing, and can raise the temperature of frozen
foods.
• Leave a space between packages, so cold air can
circulate freely, allowing food to freeze as quickly as
possible.
Ideas for saving energy
Installation
• Locate the refrigerator in the coolest part of the room,
out of direct sunlight, and away from heating ducts or
registers.
• Do not place the refrigerator next to heat-producing
appliances such as a range, oven, or dishwasher. If
this is not possible, a section of cabinetry or an added
layer of insulation between the two appliances will
help the refrigerator operate more efciently.
• Level the refrigerator so that the doors close tightly.
Temperature settings
• Refer to the “Controls” section for procedures on
temperature settings.
Food storage
• Avoid overcrowding the refrigerator or blocking cold
air vents. Doing so causes the refrigerator to run
longer and use more energy.
• Cover foods and wipe containers dry before placing
them in the refrigerator. This cuts down on moisture
build-up inside the unit.
• Organize the refrigerator to reduce door openings.
Remove as many items as needed at one time and
close the door as soon as possible.
• Do not place a hot container directly on a cold shelf.
Remember, such an extreme temperature change
may damage the glass.
19
Normal Operating Sounds
Understanding the sounds you
may hear
Your new, high-efciency refrigerator may introduce
unfamiliar sounds. These sounds normally indicate
your refrigerator is operating correctly. Some surfaces
on oors, walls, and kitchen cabinets may make these
sounds more noticeable.
The following is a list of major components in your
refrigerator and the sounds they can cause:
A Evaporator Refrigerant through the evaporator may create
a boiling or gurgling sound.
B Evaporator fan You may hear air being forced through the
refrigerator by the evaporator fan.
C Defrost heater During defrost cycles, water dripping onto
the defrost heater may cause a hissing or sizzling sound.
After defrosting, a popping sound may occur.
D Automatic ice maker When ice has been produced, you will
hear ice cubes falling into the ice bin. Ice maker fan, water
valve activation, and refrigerant gas uid may create sounds
from its operation.
E Electronic control & automatic defrost control These parts
can produce a snapping or clicking sound when turning the
cooling system on and off.
F Condenser fan You may hear air being forced through the
condenser.
G Compressor Modern, high-efciency compressors run
much faster than older models. The compressor may have
a high-pitched hum or pulsating sound.
H Water valve Makes a buzzing sound each time it opens to
ll the ice maker.
I Drain pan (not removable) You may hear water dripping
into the drain pan during the defrost cycle.
J Condenser May create minimal sounds from forced air.
K Motorized Temperature Adjustable Cold Zone drawer
M Motorized damper May produce a light humming during
operation.
N Temperature Adjustable Cold Zone drawer fan Turns off
when door opens or the Cold Zone drawer is turned off.
NOTE
Energy efcient foam in your refrigerator is not a
sound insulator.
NOTE
During automatic defrost cycle, a red glow in the
back wall vents of your freezer compartment is
normal.
20
Changing The Water and Air Filters
Your refrigerator is equipped with separate water and
air ltering systems. The water lter system lters all
the water used to produce ice. The air lter removes
odors and impurities from the refrigerator compartment.
About your advanced water lter
The ProChill lter system is
tested and certied by NSF
International to NSF/ANSI
Standards 42, 53 and 401 for the
reduction of claims specied on
the performance data sheet.
Do not use with water that is microbiologically unsafe
or of unknown quality without adequate disinfection
before or after the system. Systems certied for cyst
reduction may be used on disinfected waters that may
contain lterable cysts.
• Rated Capacity - 125 gallons/473 liters
• Rated service ow - .65 gallons per minute
• Maximum Rated Pressure - 100 pounds per square
inch
• Recommended Minimum Operating Pressure: 30
pounds per square inch
• Operating Temp.: Min. 33°F, Max. 100°F
NOTE
When ordering your replacement lter, please
reorder the same lter type that is currently in
your refrigerator.
Water lter
The water lter is located at the top right side of the
fresh food compartment.
To replace your water lter
1. Turn Off the ice maker power switch.
2. Remove the old lter by rotating it counter-clockwise (to the
left) 90 degrees to release it.
3. Slide the old lter cartridge straight out of the housing and
discard it.
Filter Cartridge
4. Unpackage the new lter cartridge. Slide it into the lter
housing as far as it will go with the grip end horizontal.
5. Push lightly inward on the lter while rotating it clockwise
(to the right). The lter will then pull itself inward as it is
rotated. Rotate the lter 90 degrees until it stops and the grip
end is vertical. You may be able to feel a very light click as
the lter locks into place.
6. Press a drinking glass against the water dispenser while
checking for any leaks at the lter housing. Any spurts
and sputters that occur as the system purges air out of the
dispenser system are normal.
7 Continue dispensing water for 3-4 minutes or until 1.5
gallons of water has owed through the system. You will
likely need to empty and rell your glass several times.
8. Turn On the ice maker.
9. Press and hold the Water Filter reset button on the control
panel for three seconds. When the display changes from
Red to Green, the status has been reset.
Replacing your ProChill water lter
In general, you should change the water lter every
six months to ensure the highest possible water
quality. The Water Filter Status light on the Touch
Panel prompts you to replace the lter after a standard
amount of water (125 gallons/473 liters) has owed
through the system.
If your refrigerator has not been used for a period of
time (during moving for example), change the lter
before reinstalling the refrigerator.
It is not necessary to turn the water supply off to
change the lter. Be ready to wipe up any small
amounts of water released during the lter replace-
ment.
21
Changing The Water and Air Filters
Air lter
The air lter is located under the utility bin.
Replacing your TruAir air lter
To ensure optimal ltering of refrigerator odors, you
should change the air lter every six months (the lter
status light on the Touch Panel prompts you to replace
the lter after six months).
1. Open the air lter door.
2. Remove the old lter and discard it.
3. Unpack the new lter and slide it into the housing.
4. To close the air lter door, push the top and bottom to lock
the door closed.
5. Press and hold the Air Filter Reset button on the control
panel for three seconds. When the display changes from
“Replace” to “Good,” the status has been reset.
6. The Air Filter Reset will turn itself off after a few seconds.
Ordering replacement lters
Order new lters by calling 800-223-3900.
22
Care and Cleaning
Protecting your investment
Keeping your refrigerator clean maintains its appearance and prevents odor build-up. Wipe up any spills immediately and clean the freezer and fresh food compartments at least twice a year.
• Never use metallic scouring pads, brushes, abrasive cleaners, or strong alkaline solutions on any surface.
NOTE
Do not use abrasive cleaners such as window sprays, scouring cleansers, ammable uids, cleaning waxes,
concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior doors,
gaskets, or cabinet liners. Do not use paper towels, scouring pads, or other abrasive cleaning materials.
• Never use CHLORIDE or cleaners with bleach to clean stainless steel.
• Do not wash any removable parts in a dishwasher.
• Always unplug the electrical power cord from the wall outlet before cleaning.
NOTE
If you set your temperature controls to turn off cooling, power to lights and other electrical components will continue
until you unplug the power cord from the wall outlet.
• Remove adhesive labels by hand. Do not use razor blades or other sharp instruments which can scratch the
appliance surface.
• Do not remove the serial plate. Removal of your serial plate voids your warranty.
• Before moving your refrigerator, raise the anti-tip brackets so the rollers will work correctly. This will prevent the oor
from being damaged,
CAUTION
• Pull the refrigerator straight out to move it. Shifting it from side to side may damage ooring. Be
careful not to move the refrigerator beyond the plumbing connections.
• Damp objects stick to cold metal surfaces. Do not touch refrigerated surfaces with wet or damp
hands.
IMPORTANT
If you store or move your refrigerator in freezing temperatures, be sure to completely drain the water supply
system. Failure to do so could result in water leaks when the refrigerator is put back into service. Contact a service
representative to perform this operation.
Refer to the guide on the next page for details on caring and cleaning specic areas of your refrigerator.
23
Care and Cleaning
Care and cleaning tips
Part Cleaning Agents Tips and Precautions
Interior & Door
Liners
Door Gaskets • Soap and water • Wipe gaskets with a clean soft cloth.
Drawers & Bins • Soap and water • Use a soft cloth to clean drawer runners and tracks.
Glass Shelves • Soap and water
Toe Grille • Soap and water
Exterior &
Handles
Exterior &
Handles
(Stainless Steel
Models Only)
• Soap and water
• Baking soda and water
• Glass cleaner
• Mild liquid sprays
• Mild liquid sprays
• Vacuum
• Soap and water
• Non abrasive glass cleaner
• Soap and water
• Stainless steel cleaners
• Use two tablespoons of baking soda in one quart of warm
water.
• Be sure to wring excess water out of sponge or cloth before
cleaning around controls, LED lights or any electrical part.
• Do not wash any removable items (bins, drawers, etc.) in
dishwasher.
• Allow glass to warm to room temperature before immersing in
warm water.
• Remove toe grille (see Installation Instructions).
• Vacuum both sides and wipe with sudsy cloth or sponge.
Rinse and dry.
• Do not use commercial household cleaners containing
ammonia, bleach or alcohol to clean handles.
• Use a soft cloth to clean smooth handles.
• Do not use a dry cloth to clean smooth doors.
• Never use CHLORIDE or cleaners with bleach to clean
stainless steel.
• Clean stainless steel front and handles with non-abrasive
soapy water and a dishcloth. Rinse with clean water and a
soft cloth.
• Use a non-abrasive stainless steel cleaner. These cleaners
can be purchased at most home improvement or major
department stores. Always follow manufacturer’s instruction.
Do not use household cleaners containing ammonia or bleach.
• NOTE: Always clean, wipe and dry with grain to prevent
scratching.
• Wash the rest of the cabinet with warm water and mild liquid
detergent. Rinse well and wipe dry with a clean soft cloth.
Vacation and moving tips
Occasion Tips
Short Vacations • Leave refrigerator operating during vacations of three weeks or less.
Long Vacations • Remove all food and ice if you will be gone one month or more.
Moving • Remove all food and ice.
• Use all perishable items from refrigerator compartment.
• Turn automatic ice maker off and empty ice bucket, even if you will only be gone a
few days.
• Turn the cooling system off (see “Controls” section for location of On/Off button) and
disconnect power cord.
• Turn water supply valve to closed position.
• Clean interior thoroughly.
• Leave doors open to prevent odors and mold build-up. Block doors open if necessary.
• If using a handcart, load from the side.
• Adjust rollers all the way up to protect them during sliding or moving.
• Pad cabinet to avoid scratching surface.
Replacing LED lights
Both the freezer and fresh food compartments of your refrigerator include maintenance-free LED lights. To
replace, contact an authorized service technician or call Customer Service at 1-800-223-3900.
24
Solutions to Common Problems
Before you call...
If you experience a concern with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes concerns, potential causes, and common solutions.
Automatic Ice Maker
Concern Potential Cause Common Solution
Ice maker is
not making
any ice.
Ice maker is
not making
enough ice.
Freezer ice
maker will not
stop making
ice.
Ice cubes
are freezing
together.
• Ice maker is turned off.
• Refrigerator is not connected to water line or
water valve is not open.
• The water supply line is kinked.
• The water lter is not seated properly.
• The water lter may be clogged with foreign
material.
• Saddle valve on cold water pipe is clogged or
restricted by foreign material.
• Ice maker is producing less ice than you
expect.
• The water lter may be clogged with foreign
material.
• The water supply line is kinked.
• Saddle valve on cold water pipe is clogged or
restricted by foreign material.
• Heavy trafc, opening or closing of the doors
excessively.
• Freezer control is set too warm
• Water pressure is extremely low. Cut-off and
cut-on pressures are to low. (well system
only)
• Reverse osmosis sytem is in regenerative
phrase
• Ice maker wire signal arm is being held down
by some package in the freezer that has
fallen against the ice maker.
• Ice cubes are not being used frequently
enough.
• Ice cubes are hollow (shells of ice with water
inside). The hollow cubes break open in the
bin and leak their water onto existing ice,
which causes it to freeze together.
• Turn on ice maker by lowering the wire signal arm.
• Connect the unit to the household water supply and
ensure the supply valve is open.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Remove and re-install the water lter. Be sure to
push the lter rmly so that you hear it lock solidly
into position.
• If water dispenses slowly or not at all, or if the lter is
six months old or older, it should be replaced.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
• The ice maker will produce approximately 2 to 2.5 lbs
(0.9 to 1.1 kg) of ice every 24 hours depending on
usage conditions.
• If the lter is six months old or older, it should be
replaced.
• Ensure that the supply line does not kink when the
refrigerator is pushed into place against the wall.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
• Press Fast Freeze to temporarily increase ice
production rate.
• Set freezer control to colder setting to improve
performance of the ice maker. Allow 24 hours for
temperature to stabilize.
• Have someone turn up the cut-off and cut-on
pressure on the water pump system (well system
only)
• It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
• Move the item and release wire signal arm. Remove
any ice cubes that may have frozen together over the
wire signal arm.
• Remove ice container and discard ice. The ice maker
will produce fresh supply. Ice should be used at least
twice weekly to keep the cubes separated.
• This generally occurs when the ice maker does
not get enough water. This is usually the result of a
clogged water lter. Replace the water lter.
Odors In Refrigerator
Concern Potential Cause Common Solution
Interior is dirty.
Odors
• Interior needs to be cleaned.
• Food with strong odors is stored in refrigerator.
25
• See Care & Cleaning Tips.
• Cover food tightly. Air lter may need to be
changed more frequently if foods with strong
odors are routinely stored in refrigerator.
Solutions to Common Problems
Opening/Closing Of Doors/Drawers
Concern Potential Cause Common Solution
Door(s) will not close. • Door was closed too hard, causing other
door to open slightly
• Refrigerator is not level. It rocks on the
oor when moved slightly.
• An object has fallen from the baskets
blocking the door from closing.
• Close both doors gently
• Ensure oor is level and solid, and can
adequately support the refrigerator. Contact a
carpenter to correct a sagging or sloping oor.
• Check for ice or food items blocking drawer.
Drawers are difcult
to move.
• Food is touching shelf on top of drawer.
• Drawer is overloaded
• Keep less food in drawer.
• Remove or redistribute food.
Refrigerator Operations
Concern Potential Cause Common Solution
Compressor does
not run.
Refrigerator runs too
much or too long.
Digital temperature
displays are ashing.
• Freezer control is set to “OFF”
• Refrigerator is in defrost cycle.
Plug at wall outlet is disconnected.
• House fuse is blown or a tripped circuit
breaker.
• Power outage.
• Your variable speed compressor is
designed to run 100% of the time except
during the defrost cycle. At times it will run
faster, such as after a defrost cycle
• Electronic control system has detected a
performance problem.
• Set freezer control
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay
fuse.
Reset circuit breaker.
• Check house lights. Call local Electric
Company.
• It is normal for the compressor to run
continuously except during defrost mode.
• Call your local service representative, who
can interpret any messages or number codes
ashing on the digital displays.
Temperatures Are Too Cold
Concern Potential Cause Common Solution
Freezer temperature
too cold. Refrigerator
temperature is
satisfactory.
Refrigerator
temperature too cold.
Freezer temperature
is satisfactory.
Food stored in
drawers freezes.
Food stored in
Temperature
Adjustable Cold Zone
freezes
• Fast Freeze function is activated.
• Freezer control is set too cold.
• Ice maker is on.
• Fast Ice function is activated.
• Refrigerator control is set too cold. • Set refrigerator control to a warmer setting.
• Refrigerator control is set too cold. • See solution above.
• Temperature Adjustable Cold Zone control
is set too cold.
• Deactivate Fast Freeze function.
• Set freezer control to a warmer setting. Allow 24
hours for temperature to stabilize.
• It is normal for the freezer compartment to over
cool while automatic ice maker is on.
• Deactivate Fast Ice function.
Allow 24 hours for temperature to stabilize.
• Adjust Temperature Adjustable Cold Zone
control to a warmer setting. Meat should be
stored at a temperature just below the freezing
point for maximum fresh storage time. It is
normal for ice crystals to form due to the
moisture content of meat.
26
Solutions to Common Problems
Temperatures Are Too Warm
Concern Potential Cause Common Solution
Freezer/Refrigerator
temperature is too warm.
Freezer temperature is
too warm. Refrigerator
temperature is satisfactory.
Refrigerator temperature
is too warm. Freezer
temperature is satisfactory.
Temperature in the Adjustable
Cold Zone Drawer is too
warm
Water/Moisture/Frost Inside Refrigerator
Concern Potential Cause Common Solution
Moisture collects on inside of
refrigerator walls.
Water collects on bottom side
of drawer cover.
Moisture collects in bottom of
drawer.
Moisture collects on outside of
refrigerator or between doors.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Freezer control is set too
warm.
• Refrigerator control is set
too warm.
• Temperature control is
set too warm.
• Weather is hot and
humid.
• Door is slightly open.
• Door is opened too often
or too long.
• Flipper Muillion
• Vegetables contain and
give off moisture.
• Washed vegetables and
fruit drain while in the
drawer.
• Fruits and vegetables are
kept past their prime.
• Weather is humid.
• Door is slightly open,
causing cold air from
inside refrigerator to meet
warm air from outside.
• Warm air enters the refrigerator whenever
the door is opened. Open the door less
often.
• See Concern section, Opening/Closing of
Doors/Drawers.
• Set freezer control to a colder setting.
Allow 24 hours for temperature to
stabilize.
• Set refrigerator control to a colder
setting. Allow 24 hours for temperature to
stabilize.
• Adjust temperature control to a colder
setting.
• The rate of frost buildup and internal
sweating increases.
• See Concern section, Opening/Closing of
Doors/Drawers.
• Open door less often to allow internal
temperature to stabilize.
• Adjust ipper mullion. (See page 8)
• Moisture on the bottom side of the cover
is not unusual.
• Move humidity control (select models) to
lower setting.
• Dry items before putting them in the
drawer. Water collecting in bottom of
drawer is normal.
• Routinely clean out old fruits and
vegetables especially if they begin to
break down.
• This is normal in humid weather. When
humidity is lower, the moisture should
disappear.
• See Concern section, Opening/Closing of
Doors/Drawers.
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