AeroScout WDKEYPAD, EX5700 User Manual
Establishing a Connection to the Detector
A connection needs to be established before the Detector’s battery status can
be viewed or firmware can be upgraded.
1. Make sure the device is connected to the PC. See Connecting the Detector
Using the USB Cable.
2. From the Hardware Manager application, click TED Device Manager.
The TED Device Manager screen opens:
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3. From the menu bar, click File and select Connect.
4. Connected is displayed when the device is connected:
5. To disconnect, click File and select Disconnect.
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6. If the device is disconnected, Disconnected is displayed.
Viewing and Updating the Detector’s Firmware
The Detector’s current firmware can be viewed and easily updated using the
TED Device Manager.
To view and update firmware using the TED Device Manager:
1. Make sure the Detector is connected to the PC. See
Using the USB Cable.
2. Establish a connection to Detector. See Establishing A Connection to the
Detector.
3. From the Hardware Manager application, click TED Device Manager.
Connecting the Detector
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4. The Detector’s current firmware version appears at the bottom of the TED
Device Manager window.
5. To update the Detector’s firmware, click UPGRADE FIRMWARE.
6. Click Browse to navigate to the latest firmware version, and click Upload.
7. The firmware begins to upload to the WanderGuard BLUE detector.
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8. When the upload is successfully completed, the system displays a message:
9. Disconnect the Detector from the USB cable and then reconnect it.
10. Open the Hardware Manager, and verify that the Detector’s firmware has
been updated by checking the firmware version.
Cleaning the Detector
Only use alcohol-based wipes to clean the device.
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WanderGuard BLUE Detector Specifications
Product Specifications
Model
Performance
LF & BLE
- LF
- BLE
Physical and
Mechanical
Environmental
Electrical
SKU (USA): WGB-DET-1000-NA
SKU (non-USA): WGB-DET-1000-NonNA
Delivered with power charger and micro-USB cable (1
meter)
Able to detect and configure up to 80 Tags
simultaneously
Short: 0.50 meters (1.65 feet)
Compliant with Bluetooth V4.1 (Bluetooth Smart)
Dimensions: 120 mm x 68 mm x 20 mm
(4.72 in x 2.67 in x 0.78 in)
Weight: 120 g (4.23 oz.)
Operating Temperature: 0°C to 50°C (32°F to 122°F)
Humidity: 0% to 95% RH non-condensing
Ingress Protection Rating: IP-30
Micro-USB Port
4.2 V Li-Ion rechargeable battery
Radio
Audio
Certifications
Accessories
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Wi-Fi 802.11 (2.4 GHz); b/g/n compliant
Bluetooth V4. 1 (2.4 GHz) (Bluetooth Smart)
Low Frequency receiver (LF) 125 kHz
Transmission power: Up to +19 dBm (~81 mW)
Buzzer: Volume level 80 dBA at 0.1 meters
Radio:
FCC Part 15, ETSI 300-328, 300-330, 301-489, RSS 210
(Canada), IEC 6100 / EN 60601
Safety:
CE EN 60950, cTUVus UL 60950, IEC 60601
Hardware Manager Application
SKU: HWM-1000
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8
WanderGuard BLUE Manager
WanderGuard BLUE Manager is a STANLEY Healthcare mobile application
installed on an Asus ZenPad 8.0 (Z380M) tablet and supplied by STANLEY
Healthcare as an integral component of the WanderGuard BLUE Wander
Management Solution. The main function of the WanderGuard BLUE Manager
is to enable Controller configuration by downloading /uploading configurations
from/to the Controller and displaying the status of Tags and Controller(s).
To modify a Controller configuration, the WanderGuard BLUE Manager
downloads the configuration from the Controller. The configuration
Note
WanderGuard BLUE Manager:
x Runs on an off-the-shelf Asus Tablet
x Supports scanning for Tags and Controllers
x Displays status of Tags and Controllers
x Enables configuration of Controller’s Settings
x Enables configuration of the user credential information on the Controller
The Tablet supplied by STANLEY Healthcare is an 8-inch Asus ZenPad Z380M
Tablet with 2 GB RAM and 16 GB storage. It comes pre-installed with STANLEY
Healthcare's WanderGuard BLUE Manager, Google Sheets and a remote control
(TeamViewer) application to enable remote technical support by STANLEY
Healthcare.
settings can be modified within WanderGuard BLUE Manager and then
uploaded to the Controller.
Best Practice: Using any Tablet or software other than that supplied
by STANLEY Healthcare automatically voids any warranty that you may
have received from STANLEY Healthcare and absolves STANLEY
Healthcare of any damage that may be caused to your systems as a
result of its use.
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Getting Started with Your Tablet
STANLEY Healthcare supplies the Tablet with the WanderGuard BLUE Manager
mobile application already installed. The following Tablet settings are already
enabled:
x Location services
x File access
®
x Bluetooth
If any of these services are not enabled, enable them before proceeding.
Note
In addition, other dedicated applications are pre-installed by STANLEY
Healthcare to enable viewing CSV or other text files for troubleshooting and
management purposes.
Finally, TeamViewer is also installed to enable sharing the tablet screen and
remote control support from STANLEY Healthcare.
If remote control is supported, you have to perform the following on site:
x To be able to use the TeamViewer, port 5938 outgoing must be available
at your customer site. IT at the customer site must make this setting.
x Connect to the network via Wi-Fi.
For troubleshooting the tablet installation, see the tablet
Troubleshooting
section in this User Guide.
If you need any help getting started with your Asus ZenPad Tablet, consult your
ZenPad user guide or download it here.
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Launch WanderGuard BLUE Manager and Log in
To run WanderGuard BLUE Manager:
1. Swipe up to unlock the Tablet's screen, and on the Tablet's main screen
locate the WanderGuard BLUE Manager icon.
2. Click WanderGuard BLUE Manager to run the application .
3. The WanderGuard BLUE splash screen briefly appears. Then, the login
window opens:
4. The user name "wguser" needs to be entered.
5. On the screen, click PASSWORD.
6. Using the keyboard that opens, fill in the password: WG2017 (use upper
case letters only).
7. Click Done on the keyboard.
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8. Click SIGN IN.
There is no "remember me" option for signing in. You will have to enter
this password each time you log in.
Note
9. The Tablet Mobile App Welcome screen appears. The Welcome screen
has a Logout button on the top-right and a large Start Scan button in
the center. The current WanderGuard BLUE software version number is
displayed on the Welcome screen's bottom-middle.
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Automatic Logout
The WanderGuard BLUE Manager is programmed to issue a Logout Warning
message after 57 minutes of no activity.
After 57 minutes, the following message appears:
If OK is not pressed, the app automatically logs out and returns you to the Login
screen.
If WanderGuard BLUE Manager is connected to a Controller, it first disconnects
from the Controller.
To enter the WanderGuard BLUE Manager again, log in as required.
If you press OK within three minutes of the Logout Warning message, the
Automatic Log Out time is reset (you have another 57 minutes of no activity
until the Logout Warning message reappears).
Scanning for Controllers and Tags
How It Works
Scanning with the WanderGuard BLUE Manager allows identifying Controllers
and Tags in the vicinity of the Tablet.
For Tags to be identified, a WanderGuard BLUE Detector needs to be
transmitting in the vicinity of the Tags.
The WanderGuard BLUE Detector emits an LF signal. When it is received by the
Tag, the Tag sends a BLE response. The Tag continues to transmit as long as it
continues to receive LF signals from the Detector. The Tag BLE message is also
received by the WanderGuard BLUE Manager when it runs a scan (the
WanderGuard BLUE Manager does not communicate directly with the Detector).
The Controller transmits BLE messages even if there is no Detector in the
vicinity. The Controller uses its BLE transceiver to send BLE messages with
Controller information every three seconds. The Controller's BLE message is read
by the WanderGuard BLUE Manager when it performs a scan.
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WanderGuard BLUE Tags and Controllers are identified by WanderGuard BLUE
Manager and displayed in its Scan Results window.
Performing a Scan for Controllers and Tags
To scan for Controllers and Tags:
1. On the Home screen, press the Scan. A scan progress icon appears. The
scan runs for about 20 seconds.
2. You can stop/start a scan by pressing the Start/Stop Scan toggle
button.
3. A Scan Results window opens and detected Tags and Controllers are
displayed.
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x WanderGuard BLUE Manager scans for Controllers and Tags in its
Note
vicinity and displays their properties in the Scan Results window.
x Tag activation is done ONLY by the Detector.
Viewing Scan Results
In the Scan Results window, you can view the following scan results:
x Controllers
x Tags
Tag Scan Results
Scan results are displayed in the Scan Results window. Click Tags to open the
Tags tab.
The number of identified Tags is displayed in parenthesis adjacent to the Tags
caption.
Tag details are displayed in a table with the following columns (see following
screen):
x Tag ID – the Tag's ID is the last six digits of its MAC address. The Tag ID is
printed on the side of the Tag.
x Status – Dormant or Active; firmware version
x Firmware version
x Battery - Good or Low
x Battery Type - 90 days or 3 years
x Activation date – date of Tag activation
x Manufacturing date – Tag manufacturing date
Sorting each column (ascending/descending order) can be done by clicking the
column title.
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A rescan can be done by clicking the Scan button on the bottom right of the
Scan Results screen.
Controller Scan Results
After a scan is run from the Welcome screen, the Scan Results screen opens with
Controllers displayed by default. The number of identified Controllers is
displayed in parentheses adjacent to the Controllers caption. If you are in the
Tags tab, you can view Controller Results by clicking Controllers to open the
Controllers tab.
Controller details are displayed in two-line rows: the first row is the Door
Controller name and MAC address (in parentheses). The second line includes the
DSP firmware version, Boot firmware version, Controller type, and RSSI level of
the received BLE from the Controller.
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The list is sorted by RSSI level.
Best Practice: WanderGuard BLUE Manager can connect to only one
Controller at a time.
Click the Connect/Disconnect toggle ( / )to connect/disconnect
from a Controller.
Click to establish a BLE connection AND have the Controller blink
for five seconds.
Controller blinking is useful to confirm that you are connected to the
Controller to which you want to be connected (if there is more than
one Controller in the vicinity).
If you try to connect WanderGuard BLUE Manager to a new Controller
while the application is still connected to another Controller,
WanderGuard BLUE Manager will first disconnect from the current
Controller and only then connect to the new Controller.
In order to view the Controller to review its configuration, tap the Controller
line in WanderGuard BLUE Manager. The Controller Settings page opens after
WanderGuard BLUE Manager has made a successful BLE connection to the
Controller.
Controller Configuration
WanderGuard BLUE Manager allows you to configure the Controller after
connecting to it.
To configure the Controller:
x Obtain the Controller's configuration by performing a scan, and display it in
the WanderGuard BLUE Manager (open the Controller tab)
x Modify the desired parameters in WanderGuard BLUE Manager
x Save (Apply) the modified configuration from the WanderGuard BLUE
Manager to the Controller
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Controller Pages User Interface
The User Interface (UI) has the following fixed elements:
Toolbar
Navigation
bar
Horizontal toolbar across the top of the page
that provides extra functionality (see here)
Vertical left-hand bar to select one of the
configuration pages:
x Settings – for setting the Controller
properties
x Clock – for setting the Controller date,
time, world Time Zone and Daylight
Savings Time (DST).
x Outputs – Programmable Output
activation
x Users – list of users who have the access
code to the monitored door(s)
Apply
button
x Schedule – Day/Night mode schedule for
each day
Validates and applies to the Controller the
configuration settings of the page that the
user is at
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Settings
The Settings page is the default page when the Controller tab Configuration
page is opened. Scrolling down the page allows viewing all the Controller’s
settings (not all settings are visible at one time in a Tablet window).
The Controller Status, which is displayed in the Settings page, is refreshed
automatically once a minute. The Status can be updated immediately by
pressing the Refresh icon on the Status row.
If changes are made to Controller settings, these changes can be saved to the
Controller from the WanderGuard BLUE Manager by pressing the Apply
button.
Rename
Refresh
Apply
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Parameter Definition
Controller
Name
Status
Type / DSP
/Boot
Internal LF
Length is limited to 16 characters.
Displays Controller status. Typically, the current
Controller mode is displayed (Override, Alarm, Bypass,
Visitor, Night, Ready). Error messages are displayed if
there are errors.
You can tap the message to obtain more detail:
Type of Controller plus DSP and boot firmware version
Normally ON. Can be set to up to 650 cm. External LF can
be enabled when internal LF is disabled.
External LF
Loitering
Door Ajar
Bypass
Timeout
Bypass Code
Visitor Code
Alarm Reset
Code
Relay 1 Status
Relay 2 Status
Normally OFF. Can be set to up to 300 cm. Used only
when an accessory Exciter is attached for greater
coverage.
Timeout can be set.
Timeout can be set.
Cannot be disabled. Bypass and Visitor timeout range is
5-300 seconds (5 seconds resolution). The timeout range
applies to both Bypass and Visitor. Default is 5 seconds.
Default can be changed by the user.
Default can be changed by the user. The Visitor Code
allows access but the system remains active against
resident wander ("tailgating").
Cannot be disabled
Normally inactive
Normally inactive
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List of Possible Errors from the Controller:
x Communication error with Keypad
x FW upgrade failure of UD BLE module
x FW upgrade failure of BD BLE module
x UART failure with UD BLE module
x UART failure with BD BLE module
x Relay2 physical activation failed
x Relay1 physical activation failed
x External LF error detected
x Internal LF error detected
x External LF antenna is disconnected
x Internal LF antenna is disconnected
x BLE monitoring error
Clock Settings
Use the Clock Settings page to update the time, date, Time Zone and Daylight
Savings Time (DST). Clock settings are used by the Controller to enforce the
Day/Night mode schedule.
The time (shown on the Clock Settings page) is updated once per minute.
Choose the device by selecting Choose Controller Time or Choose Tablet Time.
The default view on the WanderGuard BLUE Manager is Controller Time. Time is
shown by time of day, date and Time Zone.
In the Clock Settings page, you can do the following:
x View Controller Time
x View Tablet Time
x Apply the Tablet Time, Date and Time Zone to the Controller
x View and change Daylight Savings Time settings for the Controller
Best Practice: Initial setup requires setting the time of both the
Controller and Tablet.
In addition to initial setup of the Controller, it is recommended to adjust
the Controller clock once every six months.
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To open the Clock settings page:
1. Click Scan in WanderGuard BLUE Manager to generate a list of
Controllers in your range.
1. Click Connect to connect to the Controller of your choice.
2. The Settings page opens by default for the Controller that you chose.
3. Click Clock Settings in the vertical navigation bar to open the Clock
Settings page.
4. Verify that your device of choice is selected (Controller or Tablet).
To change Controller's date and time:
1. Choose the Show Tablet Time radio button.
2. Verify that the Tablet Time, Date, and Time Zone are accurate.
3. Set the Daylight Saving Time parameter.
4. Click Apply to upload Tablet time to the Controller.
5. A message appears that "Clock configuration applied successfully."
6. This date and time are then also displayed in the Indoor Keypad.
Best Practice: All the Clock Settings (Time, Date and Time Zone) in the
Tablet are uploaded to the Controller not just the Tablet time.
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Daylight Savings Time:
Daylight Savings Time (DST) is enabled by default. It can be disabled if the world
Time Zone does not support DST.
Select DST
There are three different possible configurations of Daylight Saving Time:
"Automatic" DST
For US/Canada/Europe world Time Zones, the Controller moves to Daylight
Saving Time and back automatically.
The Time Zones are:
x (UTC+00:00) Greenwich Mean Time
x (UTC+01:00) Central Europe Standard Time
x (UTC+01:00) Western Europe Standard Time
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x (UTC+02:00) Eastern Europe Standard Time
x (UTC-04:00) Atlantic Time (Canada)
x (UTC-05:00) Eastern Time (US and Canada)
x (UTC-06:00) Central Time (US and Canada)
x (UTC-07:00) Mountain Time (US and Canada)
x (UTC-08:00) Pacific Time (US and Canada)
x (UTC-09:00) Alaska
WanderGuard BLUE Manager indicates that DST is automatically supported
when these Time Zones are used:
Best Practice: To use automatic DST support, your Tablet time has to be
set to a US/Canada/Europe world Time Zone.
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DST Disabled
If the world Time Zone does not support Daylight Saving Time (for example,
Hawaii), disable the "Use Daylight Saving Time" setting. In this case, "Set DST
Dates Manually" is also disabled.
DST functionality
disabled
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