Networks, Inc. All other trademarks and registered trademarks are the property of their respective companies.
Information in this document is subject to change without notice. No part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, for any purpose, without receiving written
permission from:
Aerohive Networks, Inc.
3150-C Coronado Drive
Santa Clara, CA 95054
P/N 330002-06, Rev. A
1
HiveAP Compliance Information
HiveAP Compliance Information
Federal Communication Commission Interference
Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. Howe ver, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning th e equipment off and
on, the user is encouraged to try to correct the interference by one of
the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equip ment and receiver
• Connect the equipment into an outlet on a circuit diffe rent from
that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
FCC Caution: Any changes or modifications not expressly approved by
the party responsible for compliance could void the u ser's authority to
operate this equipment. This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may
cause undesired operation.
In compliance with FCC Part 15 regulations, the HiveAP automatically
discontinues transmission if there is no valid information to transmit or
if there is an operational failure.
Important: FCC Radiation Exposure Statement
This equipment complies with FCC radiatio n exposure limits set forth
for an uncontrolled environment. T his equipment should be installed
and operated with a minimum distance of 20 cen timeters (8 inches)
between the radiator and your body. This transmitter must not be colocated or operating in conjunction with any other antenna or
transmitter.
Wireless 5 GHz Band Statements
To comply with FCC and ETSI regulations when HiveAPs are deployed
outdoors, do not use channels 36, 40, 44, and 48 in the 5.15-5.25 GHz
band.
Because military radar systems use some bands in the 5 GHz spectrum,
WLAN devices operating in these bands must use DFS (Dynamic
Frequency Selection) to detect radar activity and switch channels
automatically to avoid interfering with radar operations. DFS is
required for WLAN devices operating within the 5.25–5.35 GHz UNII-2
and the 5.47–5.725 GHz UNII Mid-Band spectrums in the FCC regions of
North America and the ETSI regions in th e European Com munity. DFS is
not required for WLAN devices operating in the 5.725-5.850 GHz
spectrum in FCC regions. (The 5.725-5.850 GHz spectrum is not
available for wireless use in ETSI regions.) HiveAP 300 series models
support DFS-FCC and DFS-ETSI and are permitted to operate in the
5.25–5.35 GHz and 5.47–5.725 GHz bands in outdoor deployments in the
FCC and ETSI regions.
Note: The term "IC" before the radio certification number s ignifie s that
Industry Canada technical specifications were met.
Industry Canada - Class B
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled "Digital Apparatus," ICES-003 of Industry
Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la
norme sur le matériel brouilleur: "Appareils Numériques," NMB-003
édictée par l'Industrie.
Wi-Fi Certification
The Wi-Fi CERTIFIED™ Logo is a certification mark of the Wi-Fi
®
. The Aerohive HiveAP 20 ag has been certified for WPA™,
Alliance
WPA2™, WMM
following types of EAP (Extensible Authentication Protocol):
•EAP-TLS
•EAP-TTLS/MSCHAPv2
• PEAPv0/EAP-MSCHAPv2
• PEAPv1/EAP-GTC
•EAP-SIM
®
(Wi-Fi Multimedia™), WMM Power Save, and the
EC Conformance Declaration
Marking by the above symbol indicates com pliance with the Essential
Requirements of the R&TTE Directive of the European Union (1999/5/
EC). This equipment meets the following conformance standards:
• EN 60950-1 (IEC 60950-1) - Product Safety
• EN 301 893 - Technical requirements for 5 GHz radio equipment
• EN 300 328 - Technical requirements for 2.4 GHz radio equipment
• EN 301 489-1 / EN 301 489-17 - EMC requirements for radio
equipment
Countries of Operation and Conditions
of Use in the European Community
HiveAPs are intended to be operated in all countries of the European
Community. Requirements for indoor vs. outdoor operation, license
requirements and allowed channels of operation apply in some
countries as described below.
• Before operating a HiveAP, the admin or installer must pro perly
enter the current country of operation in the command line
interface as described in "Appendix A Country Codes" on page 189.
Note to U.S. model owners: To comply with U.S. FCC regulations,
the country selection function has been completely re mo ved f rom
all U.S. models. The above function is for non-U.S. models only.
• HiveAPs automatically limit the allowable channels determined by
the current country of operation. Incorrectly e ntering the countr y
of operation might result in illegal operation and cause harmful
interference to other systems. The admin is obligated to ensure
HiveAPs are operating according to the channel limitations,
indoor/outdoor restrictions and license requirements for each
European Community country as described in this section.
• HiveAPs can be operated indoors or outdoors in all countries of the
European Community using the 2.4 GHz band: Channels 1 - 13,
except where noted below.
– In Italy, you must apply for a license from the national
spectrum authority to operate a HiveAP outdoors.
– In Belgium outdoor operation is only permitted using the 2.46 -
2.4835 GHz band: Channel 13.
– In France outdoor operation is only permitted using the 2.4 -
2.454 GHz band: Channels 1 - 7.
• HiveAPs using the 5.15–5.25 GHz band (Channels 36, 40, 44, 48)
are restricted to indoor use when operated in the European
Community. Because the frequency ranges 5.25–5.35 and 5.47–
5.725 are affected by DFS (Dynamic Frequency Selection), HiveAP
20 and 28 models block channels 52, 56, 60, 64, and 100, 104, 108,
112, 116, 120, 124, 128, 132, 136, 140.
2Aerohive
IVEAP COMPLIANCE INFORMATION
H
The availability of some specific channels and/or operational
frequency bands are country dependent and are firmware
programmed at the factory to match the intended destination.
The firmware setting is not accessible by the end user.
• The 5 GHz Turbo Mode feature is not allowed for operation in any
European Community country. You can find the current setting fo r
this feature in two places. In the HiveManager GUI, click
Configuration > Network Objects> Radio Profiles > profile >
Advanced. In the HiveAP CLI, enter this command: show radio
profile profile. By default, Turbo Mode is disabled.
Declaration of Conformity in Languages
of the European Community
EnglishHereby, Edgecore, declares that this Radio LAN
FinnishV almistaja Edgecore vakuuttaa täten että Radio LAN
DutchHierbij verklaart Edgecore dat het toestel Radio
FrenchPar la présente Edgecore déclare que cet appareil
SwedishHärmed intygar Edgecore att denna Radio LAN
DanishUndertegnede Edgecore erklærer herved, at
GermanHiermit erklärt Edgecore, dass sich dieser/diese/
Greek
ItalianCon la presente Edgecore dichiara che questo Radio
SpanishPor medio de la presente Manufacturer declara que
PortugueseManufacturer declara que este Radio LAN device
device is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.
device tyyppinen laite on direktiivin 1999/5/EY
oleellisten vaatimusten ja sitä koskevie n direktiivin
muiden ehtojen mukainen.
LAN device in overeenstemming is met de
essentiële eisen en de andere r elevante bep alingen
van richtlijn 1999/5/EG.
Bij deze Edgecore dat deze Radio LAN device
voldoet aan de essentiële eisen en aan de overige
relevante bepalingen van Richtlijn 1999/5/EC.
Radio LAN est conforme aux exigences essentiel les
et aux autres dispositions relatives à la directive
1999/5/CE.
device står I överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser
som framgår av direktiv 1999/5/EG.
følgende udstyr Radio LAN device overholder de
væsentlige krav og øvrige relevante krav i direktiv
1999/5/EF.
dieses Radio LAN device in Übereinstimmung mit
den grundlegenden Anforderungen und den anderen
relevanten Vorschriften der Richtlinie 1999/5/EG
befindet". (BMWi)
Hiermit erklärt Edgecore die Übereinstim mung des
Gerätes Radio LAN device mit den grundlegenden
Anforderungen und den anderen relevanten
Festlegungen der Richtlinie 1999/5/EG. (Wien)
LAN device è conforme ai requisiti essenziali ed alle
altre disposizioni pertinenti stabilite dalla direttiva
1999/5/CE.
el Radio LAN device cumple con los requisitos
esenciales y cualesquiera otras disposiciones
aplicables o exigibles de la Directiva 1999/5/CE.
está conforme com os requisitos essenc iais e outras
disposições da Directiva 1999/5/CE.
HiveAP 20 ag Safety Comp liance
Power Cord Safety
Please read the following safety information carefully befo re installing
a HiveAP.
Warning: Installation and removal of HiveAPs must be carried out by
qualified personnel only.
• HiveAPs must be connected to an earthed (grounded) outlet to
comply with international safety standards.
• Do not connect HiveAPs to an A.C. outlet (power supply) without
an earth (ground) connection.
• The appliance coupler (the connector to the unit and not the wal l
plug) must have a configuration for mating with an EN 60320/IEC
320 appliance inlet.
• The socket outlet must be near the HiveAP and easily accessible.
You can only remove power from a HiveAP by disconnecting the
power cord from the outlet.
• HiveAPs operate under SELV (Safety Extra Low Voltage) conditions
according to IEC 60950. The conditions are only maintained if the
equipment to which they are connected also operates under SELV
conditions.
• A HiveAP receiving power through its PoE (Power over Ethernet)
interface must be in the same building as the equipme nt from
which it receives power.
France and Peru only:
HiveAPs cannot be powered from IT* supplies. If your supplies are of IT
type, then a HiveAP must be powered by 230 V (2P+T) via an isolation
transformer ratio 1:1, with the secondary connection point labelled
Neutral, connected directly to earth (ground).
* Impédance à la terre
Important! Before making connections, make sure you have the correct
cord set. Check it (read the label on the cable) against the descriptio n
on the following page.
Power Cord Set
U.S.A.
and Canada
DenmarkThe supply plug must comply with Section 107-2-D1,
SwitzerlandThe supply plug must comply with SEV/ASE 1011.
U.K.The supply plug must comply with BS1363 (3-pin 13 A)
EuropeThe supply plug must comply with CEE7/7
Veuillez lire attentivement les informations de sécurité relatives à
l'installation d'un point d'accès HiveAP.
The cord set must be UL-approved and CSA certified.
Minimum specifications for the flexible cord:
- No. 18 AWG not longer than 2 meters, or 16 AWG
- Type SV or SJ
- 3-conductor
The cord set must have a rated current capacity of at
least 10 A.
The attachment plug must be an earth-grounding
type with NEMA 5-15P (15 A, 125 V) or NEMA 6-15 (15
A, 250 V) configuration.
Standard DK2-1a or DK2-5a.
and be fitted with a 5 A fuse that complies with
BS1362.
The mains cord must be <HAR> or <BASEC> marked and
be of type HO3VVF3GO.75 (minimum).
("SCHUKO").
The mains cord must be <HAR> or <BASEC> marked and
be of type HO3VVF3GO.75 (minimum).
IEC-320 receptacle.
Deployment Guide3
HiveAP Compliance Information
Avertissement: L'installation et la dépose de points d'accès HiveAP
doivent être effectuées uniquement par un personnel qualifié.
• Les points d'accès HiveAP doivent être connectés sur le secteu r
par une prise électrique munie de terre (masse) afin de respec ter
les standards internationaux de sécurité.
• Ne jamais connecter des points d'accès HiveAP à une alimentation
électrique non-pourvue de terre (masse).
• Le boitier d'alimentation (connecté directement au point d'accès)
doit être compatible avec une entrée électrique de type EN
60320/IEC 320.
• La prise secteur doit se trouver à proximité du point d'accès
HiveAP et facilement accessible. Vous ne pouvez mettre hors
tension un point d'accès HiveAP qu'en débranchant son
alimentation électrique au niveau de cette prise.
• Pour des raisons de sécurité, le point d'accès HiveAP fonctionne à
une tension extrêmement b asse, conformément à la norme IEC
60950. Les conditions de sécurité sont valables uniquement si
l'équipement auquel le point d'accès HiveAP est raccordé
fonctionne également selon cette norme.
• Un point d'accès HiveAP alimenté par son interface réseau
Ethernet en mode POE (Power over Ethernet) doit être
physiquement dans le même bâtiment que l'équipement réseau
qui lui fournit l'électricité.
France et Pérou uniquement:
Un point d'accès HiveAP ne peut pas être alimenté par un dispositif à
impédance à la terre. Si vos alimentations sont du type impédance à la
terre, alors le point d'accès HiveAP doit être alimenté par une tension
de 230 V (2P+T) via un transformateur d'isolement à rapport 1:1, avec
le neutre connecté directement à la terre (masse).
Cordon électrique - Il doit être agréé dans le pays d'utilisation
Etats-Unis
et Canada
DanemarkLa prise mâle d'alimentation doit respecter la section
SuisseLa prise mâle d'alimentation doit respecter la norme
EuropeLa prise secteur doit être conforme aux normes CEE
Le cordon doit avoir reçu l'homologation des UL et un
certificat de la CSA.
Les spécifications minimales pour un cable flexible
- AWG No. 18, ou AWG No. 16 pour un cable de
longueur inférieure à 2 mètres.
- Type SV ou SJ
- 3 conducteurs
Le cordon doit être en mesure d'acheminer un
courant nominal d'au moins 10 A.
La prise femelle de branchement doit être du type à
mise à la terre (mise à la masse) et respecter la
configuration NEMA 5-15P (15 A, 125 V) ou NEMA 615P (15 A, 250 V).
107-2 D1 de la norme DK2 1a ou DK2 5a.
SEV/ASE 1011.
7/7 ("SCHUKO").
LE cordon secteur doit porter la mention <HAR> ou
<BASEC> et doit être de type HO3VVF3GO.75
(minimum).
Warnung: Die Installation und der Ausbau des Geräts darf nur durch
Fachpersonal erfolgen.
• Das Gerät sollte nicht an eine ungeerdete Wechselstromsteckdose
angeschlossen werden.
• Das Gerät muß an eine geerdete Steckdose angeschlossen werden,
welche die internationalen Sicherheitsnormen erfüllt.
• Der Gerätestecker (der Anschluß an das Gerät, nicht der
Wandsteckdosenstecker) muß einen gemäß EN 60320/IEC 320
konfigurierten Geräteeingang haben.
• Die Netzsteckdose muß in der Nähe des Geräts und leicht
zugänglich sein. Die Stromversorgung des Geräts kann nur durch
Herausziehen des Gerätenetzkabels aus der Netzsteckdose
unterbrochen werden.
• Der Betrieb dieses Geräts erfolgt unter den SELV-Bedingungen
(Sicherheitskleinstspannung) gemäß IEC 60950. Diese Bedingungen
sind nur gegeben, wenn auch die an das Gerät angeschlossenen
Geräte unter SELV-Bedingungen betrieben werden.
Stromkabel. Dies muss von dem Land, in dem es benutzt wird
geprüft werden:
U.S.A.
und
Kanada
DanemarkDieser Stromstecker muß die eb ene 107-2-D1, der
SchweizDieser Stromstecker muß die SEV/ASE
EuropeEurope Das Netzkabel muß vom Typ HO3VVF3GO.75
Der Cord muß das UL gepruft und war das CSA
beglaubigt.
Das Minimum spezifikation fur der Cord sind:
- Nu. 18 AWG - nicht mehr als 2 meter, oder 16 AWG.
- Der typ SV oder SJ
- 3-Leiter
Der Cord muß haben eine strombelastbarkeit aus
wenigstens 10 A.
Dieser Stromstecker muß hat einer erdschluss mit d er
typ NEMA 5-15P (15A, 125V) oder NEMA 6-15P (15A,
250V) konfiguration.
standard DK2-1a oder DK2-5a Bestimmungen
einhalten.
1011Bestimmungen einhalten.
(Mindestanforderung) sein und die Aufschrift <HAR>
oder <BASEC> tragen.
Der Netzstecker muß die Norm CEE 7/7 erfüllen
("SCHUKO").
Bitte unbedingt vor dem Einbauen des HiveAP die folgenden
Sicherheitsanweisungen durchlesen.
Liability Disclaimer
Installation of Aerohive equipment must comply with local and national electrical codes and with other regulations governing this type of installation.
Aerohive Networks, its channel partners, resellers, and distributors assume no liability for personal injury, property damage, or violation of
government regulations that may arise from failing to comply with the instructions in this guide and appropriate electrical codes.
4Aerohive
Chapter 2The HiveAP 20 ag Platform
The Aerohive HiveAP 20 ag is a new generation wireless access point. HiveAPs have the unique ability to
self-organize and coordinate with each other, creating a distributed-control WLAN solution that offers greater
mobility, security, quality of service, and radio control.
This guide combines product information, installation instructions, and configuration examples for both the HiveAP
and HiveManager platforms. This chapter covers the following topics relating to the HiveAP:
•"HiveAP 20 Product Overview" on page 26
•"Ethernet and Console Ports" on page 28
•"Status LEDs" on page 29
•"Antennas" on page 30
•"Mounting the HiveAP 20" on page 31
•"Device, Power, and Environmental Specifications" on page 33
Deployment Guide25
Chapter 2 The HiveAP 20 ag Platform
Power
Connector
Mounting
Screw
10/100 Mbps
Power-over-
Ethernet Port
Reset
Button
Console
Port
Device
Lock Slot
Fixed Dual-Band Antennas
Connectors for Detachable Single-Band Antennas
Status LEDs
RP-SMA
Connector for
802.11a
Radio Antenna
RP-SMA
Connector for
802.11b/g
Radio Antenna
HIVEAP 20 PRODUCT OVERVIEW
The HiveAP 20 ag is a multi-channel wireless AP (access point). It is compatible with IEEE 802.11b/g (2.4 GHz) and
IEEE 802.11a (5 GHz) standards and supports a variety of Wi-Fi (wireless fidelity) security protocols, including WPA
(Wi-Fi Protected Access) and WPA2.
You can see the hardware components on the HiveAP in Figure 1. Each component is described in Table 1.
Figure 1 HiveAP 20 Hardware Components
Table 1 HiveAP 20 Component Descriptions
ComponentDescription
Fixed Dual-Band AntennasThe two fixed omnidirectional dipole antennas can operate at two radio
frequencies: 2.4 GHz (for IEEE 802.11b/g) and 5 GHz (for IEEE 802.11a). For
details, see "Antennas" on page 30.
Status LEDsThe status LEDs convey operational states for system power, and the LAN,
Access, and Mesh interfaces. For details, see "Status LEDs" on page 29.
802.11a RP-SMA ConnectorYou can connect a detachable single-band antenna, such as the Pulse W1028
dipole antenna for the 5 GHz band, to the male 802.11a RP-SMA (reverse
polarity-subminiature version A) connector. Note that doing so disables the
adjacent fixed antenna.
26Aerohive
HIVEAP 20 PRODUCT OVERVIEW
ComponentDescription
Power ConnectorThe 48-volt DC power connector (0.38 amps) is one of two methods through
which you can power the HiveAP 20. To connect it to a 100 – 240-volt AC
power source, use the AC/DC power adaptor that is available as an extra
option. Because the HiveAP does not have an on/off switch, connecting it to a
power source automatically powers on the device.
Mounting ScrewTo mount the HiveAP 20 on a surface, attach the mounting plate that ships
with the product to the HiveAP by inserting the two pins on the underside of
the chassis into slots in the plate and tightening the mounting screw. For
details, see "Mounting the HiveAP 20 " on page 31.
10/100 Mbps PoE PortThe 10/100-Mbps Ethernet port supports IEEE 802.3af PoE (Power over
Ethernet) and receives RJ-45 connectors. The HiveAP can receive its power
through an Ethernet connection to PSE (power sourcing equipment) that is
802.3af-compatible, such as one of the PoE injectors available as an optional
accessory from Aerohive. (If you connect the HiveAP to a power source
through the power connector and PoE port simultaneously, the device draws
power through the power connector and automatically disables PoE.)
The HiveAP can also connect to the wired network or to a wired device (such
as a security camera) through this port. It is compatible with
10/100Base-T/TX and automatically negotiates half- and full-duplex
connections with the connecting device. It is autosensing and adjusts to
straight-through and cross-over Ethernet cables automatically. It also
automatically adjusts for 802.3af Alternative A and B methods of PoE. For
details, see "Ethernet and Console Ports" on page 28.
Reset ButtonThe reset button allows you to reboot the device or reset the HiveAP to its
factory default settings. Insert a paper clip, or something similar, into the
Reset pinhole and press the reset button. To reboot the device, hold the
button down between 1 and 5 seconds . To return the configuration to the
factory default settings, hold it down for at least 5 seconds. After releasing
the button, the Power LED goes dark, and then glows steady amber while the
firmware loads and the system performs a self-test. After the software
finishes loading, the Power LED glows steady green.
To disable the reset button from resetting the configuration, enter this
command: no reset-button reset-config-enable Pressing the
button between 1 and 5 seconds wi ll still reboot the HiveA P, but pres sing it for
more than 5 seconds will not reset its configuration.
Console PortA male DB-9 serial port to which you can make a console connection using an
RS-232 (or "null modem") cable. The management station from which you
make a serial connection to the HiveAP must have a VT100 emulation
program, such as Tera Term Pro
Hyperterminal
®
(provided with Windows® operating systems). The following
are the serial connection settings: bits per second: 9600, data bits: 8, parity:
none, stop bits: 1, flow control: none.
Device Lock SlotYou can physically secure the HiveAP by attaching a lock and cable (such as a
Kensington
®
notebook lock) to the device lock slot. After looping the cable
around a secure object, insert the T-bar component of the lock into the slot
on the HiveAP and turn the key to engage the lock mechanism.
802.11b/g RP-SMA ConnectorYou can connect a detachable single-band antenna, such as the Pulse W1038
dipole antenna for the 2.4 GHz band, to the male 802.11b/g RP-SMA
connector. Note that doing so disables the adjacent fixed antenna.
MDI = Medium dependent interface for straight-through connections
MDI-X = Medium dependent interface for cross-over (X) connections
The PoE port is auto-sensing and can automatically adjust to transmit and receive data over straight-through or cross-over Ethernet
connections. Likewise, it can automatically adjust to 802.3af Alternative A and B power delivery methods. Furthermore, when the
Alternative A method is used, the PoE port automatically allows for polarity reversals depending on its role as either MDI or MDI-X.
T568B -terminated Ethernet Cable
with an RJ-45 Connector
T568A and T568B are two standard
wiring termination schemes. Note that
the only difference between them is
that the white/green + solid green pair
of wires and the white/orange + solid
orange pair are reversed.
For straight-through Ethernet
cables—using either the T568A or
T568B standard—the eight wires
terminate at the same pins on each
end.
For cross-over Ethernet cables, the
wires terminate at one end according
to the T568A standard and at the
other according to T568B.
Ethernet and Console Ports
There are two ports on the HiveAP 20: a 10/100Base-T/TX Ethernet port and a male DB-9 console port. Both ports
use standard pin assignments.
The pin assignments in the PoE (Power over Ethernet) Ethernet port follow the TIA/EI A-568-B standard (see
Figure 2). The P oE p ort accepts stan dard types of Ethernet cable—cat3, cat5, cat5e, or cat6—and can receive power
over this cable from power sourcing equipment (PSE) that is 802.3af-compatible. Such equipment can be embedded
in a switch or router , or it can come from purpose-built devices that inject power into the Ethernet line en route to
the HiveAP. Because the PoE port has autosensing capabilities, the wiring termination in the Ethernet cable can be
either straight-through or cross-over.
6DSR (Data Set Ready)(unused)
7RTS (Request to Send)(unused)
8CTS (Clear to Send)(unused)
9RI (Ring Indicator)(unused)
Male DB-9 Console Port
(View of the console
port on the HiveAP)
The above pin assignments show a DTE (data terminal equipment)
configuration for a DB-9 connector complying with the RS-232 standard.
Because this is a console port, only pins 2, 3, and 5 need be used.
RS-232 Standard Pin Assignments
The pin assignments in the male DB-9 console port follow the EIA (Electronic Industries Alliance) RS-232 standard. To
make a serial connection between your management system and the console port on the HiveAP, you can use a null
modem serial cable, use another serial cable that complies with the RS-232 standard, or refer to the pin-to-signal
mapping shown in Figure 3 to make your own serial cable. Connect one end of the cable to the console port on the
HiveAP and the other end to the serial (or COM) port on your management system. The management system must
have a VT100 terminal emulation program, such as Tera Term Pro
Hyperterminal® (provided with Windows® operating systems).
Figure 3 Console Port Pin Assignments
Status LEDs
The four status LEDs on the top of the HiveAP 20 indicate various states of activity through their color (dark, green,
amber) and illumination patterns (steady glow or blinking). The meanings of the various color + illumination
patterns for each LED are explained below.
Power
•Dark: No power
•Steady green: Powered on and the firmware is running normally
•Steady amber: Firmware is booting up or is being updated
•Blinking green (fast): Wireless link is up and the HiveAP is searching for other hive members
•Blinking green (slowly): Wireless link is up and active
Deployment Guide29
Chapter 2 The HiveAP 20 ag Platform
Note: To show the shape of radiation more clearly,
this illustration depicts the coverage provided by
only one active antenna and is not drawn to scale.
The omnidirectional antennas
radiate equally in all directions,
forming a toroidal pattern.
HiveAP
Radio 1
RF 802.11b/g
2.4 GHz
Radio 2
RF 802.11a
5 GHz
Antenna
Switch 1
Antenna
Switch 2
RP-SMA Connectors
802.11a/b/g
Dual-Band
Fixed
Antenna
802.11a/b/g
Dual-Band
Fixed
Antenna
Cut-away view of the HiveAP to show the relationship
of the antennas and the two internal radios.
Antennas
The HiveAP 20 includes two fixed dual-band antennas with 3-dBi gains. These antennas are omnidirectional,
providing fairly equal coverage in all directions in a toroidal (donut-shaped) pattern around each anten na. When the
antennas are vertically positioned, coverage expands primarily on the horizontal plane, extending horizontally much
more than vertically. See Figure 4, which shows the toroidal pattern emanating from a single vertically positioned
antenna. To change coverage to be more vertical than horizontal, position the antennas horizontally. You can also
resize the area of coverage by increasing or decreasing the signal strength.
Figure 4 Omnidirectional Radiation Pattern
The pair of fixed dual-band antennas operate concurrently in two different frequency ranges: 2.4 GHz (IEEE
802.11b/g) and 5 GHz (IEEE 802.11a). Using two different frequency ranges reduces the probability of interference
that can occur when numerous channels operate within the same range. Conceptually, the relationship of antennas
and radios is shown in Figure 5.
Figure 5 Antennas and Radios
If you connect an external antenna to an RP-SMA connector, you must enter the following command to move the
appropriate interface from the adjacent fixed antenna to the external antenna:
interface interface radio antenna external
30Aerohive
MOUNTINGTHE HIVEAP 20
Align the two projecting posts on the underside of
the track clip with holes in the mounting plate.
Using the two cross-head screws that ship with the
track clip, fasten the mounting plate to the track clip.
Insert the pins on the underside of the HiveAP
into the two slots in the mounting plate.
Use the mounting screw to secure the HiveAP
to the plate.
1
2
3
4
The wifi0 interface links to radio 1 (frequency range = 2.4 GHz for IEEE 802.11b/g), and the wifi1 interface links to
radio 2 (frequency range = 5 GHz for IEEE 802.11a). These interface-to-radio relationships are permanent. However,
the interface-to-antenna relationships can be shifted. In other words, you can change which antenna—fixed or
external—the wifi0 and wifi1 interfaces use. For example, to link the wifi0 interface to an external antenna
connected to the 802.11b/g RP-SMA connector (for radio 1), enter the following command:
interface wifi0 radio antenna external
If you do not enter this command, the wi fi0 interface and all its subinterfac es (wifi0.1, wifi0.2, wifi0.3 … wifi0.7)
continue to use both fixed antennas.
Note: After entering the above command, the radio to which you attached the external antenna uses the
external antenna and the fixed antenna on the opposite side of the HiveAP. Attaching an external antenna
only disconnects the adjacent fixed antenna. Note the two antenna switches shown in Figure 5 on page 30.
To unlink the wifi0 interface from the external antenna and return it to the fixed antennas, enter this command:
interface wifi0 radio antenna internal
MOUNTINGTHE HIVEAP 20
Using the mounting plate and track clip, you can mount the HiveAP 20 to the tracks of a dropped ceiling grid. Using
just the mounting plate, you can mount the HiveAP to any surface that can support its weight (1.5 lb., 0.68 kg).
Ceiling Mount
To mount the HiveAP 20 to a track in a dropped ceiling, you need the mounting plate, track clip, and two cross-head
screws that ship with the track clip. You also need a cross-head screw driver and—most likely—a ladder.
Attach the track clip to the mounting plate, and then attach the clip-plate combina tion to the Hive AP 20, as shown
in Figure 6.
Figure 6 Attaching the HiveAP 20 to the Mounting Plate and Track Clip
Deployment Guide31
Chapter 2 The HiveAP 20 ag Platform
Use the mounting screw
to secure the HiveAP 20
to the plate.
Insert the pins on the underside of
the HiveAP 20 into the two slots.
With the two wings at the sides of the plate extending
away from the surface, attach the mounting plate to a
secure object such as a wall, ceiling, post, or beam.
1
2
3
Note: There are a variety of holes through which you can
screw or nail the plate in place. Choose the two or three
that best suit the object to which you are attaching it.
Nudge the ceiling tiles slightly away from the track to clear some space. Then attach the track clip to the ceiling
track as shown in Figure 7. When done, adjust the ceiling tiles back into their former position.
Figure 7 Attaching the HiveAP to a Dropped Ceiling Track
5
Press the track clip against the ceiling track so
that the the track contacts the two pressure tabs
and pushes them flush with the track clip.
(bird’s eye view
with ceiling tiles
removed for clarity)
6
Rotate the HiveAP and the mounting
accessories attached to it until the two
clipping tabs grip the ceiling track.
Surface Mount
You can use the mounting plate to attach the HiveAP 20 to any surface that supports its weight, and to which you
can screw or nail the plate. First, mount the plate to the surface, and then attach the device to the plate, as shown
in Figure 8.
Figure 8 Mounting the HiveAP on a Wall
32Aerohive
DEVICE, POWER, AND ENVIRONMENTAL SPECIFICATIONS
DEVICE, POWER, AND ENVIRONMENTAL SPECIFICATIONS
Understanding the range of specifications for the HiveAP 20 is necessary for optimal deployment and device
operation. The following specifications describe the physical features and hardware components, the p ower adapter
and PoE (Power over Ethernet) electrical requirements, and the temperature and humidity ranges in which the
device can operate.
Device Specifications
•Chassis dimensions: 8 1/4" W x 1" H x 4 15/16" D (21 cm W x 2.5 cm H x 12.5 cm D)
•Weight: 1.5 lb. (0.68 kg)
•Antennas: Two fixed dual-band 802.11a/b/g antennas, and two RP-SMA connectors for detachable single-band
802.11a or 802.11b/g antennas
•Serial port: DB-9 (bits per second: 9600, data bits: 8, parity: none, stop bits: 1, flow control: none)
•Ethernet port: autosensing 10/100Base-T/TX Mbps, with IEEE 8 02.3af-compliant PoE (Power over Ethernet)
Power Specifications
•AC/DC power adapter:
•Input:100 – 240 VAC
•Output: 48V/0.38A
•PoE nominal input voltages: 48 V, 0.35A
•RJ-45 power input pins: Wires 4, 5, 7, 8 or 1, 2, 3, 6
Environmental Specifications
•Operating temperature: 32 to 122 degrees F (0 to 50 degrees C)
•Storage temperature: -4 to 158 degrees F (-20 to 70 degrees C)
•Relative Humidity: Maximum 95%
Deployment Guide33
Chapter 2 The HiveAP 20 ag Platform
34Aerohive
Chapter 3The HiveAP 28 Outdoor Platform
The Aerohive HiveAP 28 is a new generation wireless access point that is customized for outdoor use. It is mountable
in any direction and on any hard surface, post, or wire strand. It can receive power either through a n Ethernet cable
or power cord.
Note: Do not open the HiveAP 28 chassis. There are no serviceable parts inside.
This guide combines product information, installation instructions, and configuration examples for both the HiveAP
and HiveManager platforms. This chapter covers the following topics relating to the HiveAP 28:
•"HiveAP 28 Product Overview" on page 36
•"Ethernet Port" on page 37
•"Power Connector" on page 38
•"Antennas" on page 39
•"Mounting the HiveAP 28 and Attaching Antennas" on page 40
•"Pole Mount" on page 41
•"Strand Mount" on page 42
•"Surface Mount" on page 43
•"Attaching Antennas" on page 44
•"Device, Power, and Environmental Specifications" on page 46
Deployment Guide35
Chapter 3 The HiveAP 28 Outdoor Platform
Power
Connector
10/100 Mbps
Power-over-
Ethernet Port
Type N female connectors for
detachable single-band antennas
For the 802.11a
Radio Antenna
For the 802.11b/g
Radio Antenna
For the 802.11a
Radio Antenna
For the 802.11b/g
Radio Antenna
FCC Compliance Label
(Plus model, serial number, MAC
address, and FCC ID number)
802.11a Main Antenna (5 GHz)802.11b/g Main Antenna (2.4 GHz)
The HiveAP 28 is a multi-channel wireless AP (access point) for outdoor use. It is compatible with IEEE 802.11b/g
(2.4 GHz) and IEEE 802.11a (5 GHz) standards and supports a variety of Wi-Fi (wireless fidelity) security protocols,
including WP A (Wi-Fi Protected Access) and WPA2.
You can see the hardware components on the HiveAP 28 in Figure 1. Each component is described in Table 1.
Figure 1 HiveAP 28 Hardware Components
5 GHz2.4 GHz5 GHz2.4 GHz
Table 1 HiveAP 28 Component Descriptions
ComponentDescription
Detachable Single-Band AntennasThe two pairs of detachable omnidirectional dipole antennas operate at
two radio frequencies: one pair at 2.4 GHz (for IEEE 802.11b/g) and the
other at 5 GHz (for IEEE 802.11a). For details, see "Antennas" on page 39.
Type N Connectors (Female)Attach antennas to the HiveAP 28 through these connectors. For details,
see "Attaching Antennas" on page 44.
Waterproof Power ConnectorUsing the power connector is one of two methods through which you can
power the HiveAP 28. To connect it to a 100 – 240-volt AC power source,
use the power cable that ships with the product as an extra option.
Because the HiveAP does not have an on/off switch, connecting it to a
power source automatically powers on the device. The power source
must have a readily accessible service disconnect switch incorporate d
into the fixed wiring installation so that you have the ability to turn the
power on and off. (The other method that the HiveAP can obtain power is
through its PoE port.)
36Aerohive
HIVEAP 28 PRODUCT OVERVIEW
2
Compression Nut
End Cap
Gasket
(inside)
Gasket
(squeezed out)
1
3
Slide the Ethernet cable through the two
halves of the waterproof RJ-45 connector
assembly, screw the halves loosely together,
and then plug the cable into the Ethernet port.
Tighten the compression nut
into the Ethernet port housing
on the chassis.
Tighten the end cap until
the gasket is squeezed out
the opening and forms a
watertight seal around the
cable.
ComponentDescription
10/100 Mbps PoE PortThe 10/100-Mbps Ethernet port supports IEEE 802.3af PoE (Power over
Ethernet) and receives RJ-45 connectors. The HiveAP can receive its
power through an Ethernet connection to PSE (power sourcing
equipment) that is 802.3af-compatible, such as one of the PoE injectors
available as an optional accessory from Aerohive. (If you connect the
HiveAP to a power source through the power connector and PoE port
simultaneously, the device draws power through the power connector and
automatically disables PoE.)
The HiveAP 28 can also connect to the wired network or to a wired devi ce
(such as a security camera) through this port. It is compatible with
10/100Base-T/TX and automatically negotiates half- and full-duplex
connections with the connecting device. It is autosensing and adjusts to
straight-through and cross-over Ethernet cables auto mati cally
(MDI/MDI-X). It also automatically adjusts for 802.3af Alternative A and B
methods of PoE. For detai ls, see "Ethernet Port".
Ethernet Port
The HiveAP 28 has a 10/100Base-T/TX PoE (P ower over Et hern et) p ort. Its pi n a ssignme nt s follow the TI A/EI A-5 68 -B
standard (see Figure 2 on page 28). The PoE port accepts standard types of Ethernet cable—cat3, cat5, cat5e, or
cat6—and can receive power over this cable from power sourcing equipment (PSE) that is 802.3af-compatible. Such
equipment can be embedded in a switch or router , or it can come from purpose-built devices that inject power into
the Ethernet line en route to the HiveAP. Because the PoE port has autosensing capabilities, the wiring termination
in the Ethernet cable can be either straight-through or cross-over (MDI/MDI-X). For outdoor deployments use
weatherproofed shielded twisted pair (STP) Ethernet cables.
To ensure a waterproof seal for the Ethernet connection, use the RJ-45 connector assembly, which comes in three
parts: a compression nut, end cap, and gasket.
Figure 2 Connecting the Ethernet Cable
1. Insert one end of the Ethernet cable through the waterproof RJ-45 connector assembly and plug the cable into
the Ethernet port.
2. Tighten the compression nut by twisting it clockwise into the Ethernet port housing on the chassis.
3. Tighten the end cap by twisting it clockwise onto the compression nut and tighten until the rubber gasket
emerges and wraps itself around the Ethernet cable.
The Ethernet connection is now sealed and waterproof.
Deployment Guide37
Chapter 3 The HiveAP 28 Outdoor Platform
4. Connect the other end of the Ethernet cable to PSE (power sourcing equipment) such as a pow er inje ctor if the
HiveAP 28 receives power through PoE, or directly to a network device such as a switch if it receives power
through a power cord.
Note: To prevent damage to the HiveAP 28 or power injector when using PoE to provide power, connect the
Ethernet cable from the power injector to the HiveAP 28, and connect the injector to a power jack
before applying power.
If the Ethernet cable connects the HiveAP to another device that is indoors, you must install appropriate
lightning protection at the point before it enters the building. Failing to do so might cause damage t o the
equipment as well as serious injury or death.
Note: When the HiveAP acts as a mesh point and does not use the Ethernet port, cover the Ethernet port with a
connector cap to prevent water intrusion and possible safety hazards.
Power Connector
The HiveAP 28 can receive power through an Ethernet cable using PoE or through a power cord. Aerohive
recommends using either PoE or wiring the power cord directly to a 100 – 240-volt AC power source. Only plug the
power cord into an electric outlet when configuring the device before deployment or whe n testing it in the lab.
Note: When the HiveAP receives power through PoE, cover the power connector with a connector cap to prevent
water intrusion and possible safety hazards.
To connect the power cord to the HiveAP 28:
1. Align the slot in the power cord plug with the small tab at the top of the three-pin power connector, and slide
the plug firmly over the pins until it is fully seated in the power connector.
2. Slide the cover over the connector and tighten it by turning the cover clockwise.
3. Install a lightning protector between the HiveAP 28 and its power source.
4. When possible, run the cord through a conduit to protect it from the elements. Where the cord is exposed,
allow enough slack in it to create a drip loop. Leaving some slack in the cord lets water run away from the
connections at each end. Use only a weatherproof power cord, such as the cord that ships with the HiveAP 28.
5. Strip the other end of the power cord and wire it directly to a power source, such as a junction box that has a
service disconnect switch that you can use to turn the power on and off. Also, because the HiveAP 28 does not
have short-circuit (over current) protection built into it, it relies on the protection provided by the power
source to which you connect it. Ensure that the protective device, such as a circuit breaker, is not rated greater
than 15A. Furthermore, if you need to install the HiveAP 28 in a wet or damp location, the AC branch circuit
that is powering it must be provided with ground fault protection (GFCI), as required by Article 210 of the
National Electrical Code (NEC).
Note: The HiveAP 28 must be grounded. Do not operate it unless there is a suitably installed ground
conductor. Contact the appropriate electrical inspection authority or an electrician if you are
uncertain that suitable grounding is available.
38Aerohive
HIVEAP 28 PRODUCT OVERVIEW
Note: To show the shape of radiation more clearly,
this illustration depicts the coverage provided by
only one active antenna and is not drawn to scale.
The omnidirectional antennas
radiate equally in all directions,
forming a toroidal pattern.
HiveAP
The two 802.11b/g antennas link internally to Radio 1
and broadcast in the 2.4 GHz frequency range.
802.11a Main Antenna
802.11b/g Main Antenna
802.11b/g Auxiliary Antenna
802.11a Auxiliary Antenna
The two 802.11a antennas link internally to Radio 2
and broadcast in the 5 GHz frequency range.
Radio 1
RF 802.11b/g
2.4 GHz
Radio 2
RF 802.11a
5 GHz
Antennas
The HiveAP 28 includes two detachable single-band antennas with 8dBi gains (802.11b/g) and two detachable
single-band antennas with 10dBi gains (802.11a). These antennas are omnidirectional, providing fairly equal
coverage in all directions in a toroidal (donut-shaped) pattern around each antenna. When the antennas are
vertically positioned, coverage expands primarily on the horizontal plane, extending horizontally much more than
vertically. See Figure 3, which shows the toroidal pattern emanating from a single vertically positioned antenna.
Note that when high gain antennas are added, the torus shape becomes somewhat elongated or compressed. If the
HiveAP 28 is mounted higher than 20 feet the center of the torus curves inw ard so that the connection quality,
directly underneath the center of the HiveAP 28, becomes compromised.
To change coverage to be more vertical than horizontal, position the HiveAP so that the antennas are on a
horizontal plane. You can also resize the area of coverage by increasing or decreasing the signal strength.
Figure 3 Omnidirectional Radiation Pattern
The pairs of antennas operate concurrently in two different frequency ranges: 2.4 GHz (IEEE 802.11b/g) and 5 GHz
(IEEE 802.11a). Using two different frequency ranges reduces the probability of interference that can occur when
numerous channels operate within the same range. C onceptually, the relationship of antennas and radios is shown in
Figure 4. (For information about attaching the antennas to the HiveAP 28, see "Attaching Antennas" on page 44.)
Figure 4 Antennas and Radios
Note: The HiveAP 20 uses theinterface interface radio antenna external command to enable an
external antenna attached to it. Entering this command on the HiveAP 28 disables the antenna on the
opposite side of the device from the radio to which the interface is linked and results in a loss of diversity.
Deployment Guide39
Chapter 3 The HiveAP 28 Outdoor Platform
MOUNTINGTHE HIVEAP 28 AND ATTACHING ANTENNAS
Using the mounting accessories (available separately) you can mount the HiveAP in various locations:
•"Pole Mount" on page 41 – Mount the HiveAP 28 on a pole such as a street light.
•"Strand Mount" on page 42 – Suspend the HiveAP 28 from a cable or phone line.
•"Surface Mount" on page 43 – Mount the HiveAP 28 on a flat surface such as a wall or beam.
You can mount the HiveAP 28 in any of these locations as long as the object to which you mount it and the attaching
screws can support its weight (9 lbs., 4.08 kg).
After mounting the HiveAP 28, attach the antennas as explained in "Attaching Antennas" on page 44.
Before you mount the HiveAP 28 and attach antennas, read the following warnings and cautions:
•To install the HiveAP 28, you must be a qualified installation professional, licensed or certified in
accordance with local regulations.
•Use lightning arrestors and ground both the HiveAP 28 and any separately mounted antennas.
•Do not connect or disconnect antennas or cables from the HiveAP 28 during periods of lightning activity.
•If you need to place the HiveAP 28 in an explosive environment, such as in an oil re finery, mine, or any
place where there is flammable gas, it must first be encased in an ATEX enclosure.
•To comply with RF (radio frequency) exposure limits, do not place antennas within 6.56 feet (2 meters) of
people.
•Do not locate antennas near overhead power lines or other electric light or power circuits, or where they
can come into contact with such circuits. When installing antennas, take extreme care not to come into
contact with these circuits, w hich might caus e serious injury or death. For proper installation and grounding
of the antenna, refer to national and local electrical codes: NFPA (National Fire Protection Association) 70,
National Electrical Code Article 810 (U.S.); Canadian Electrical Code, Part I, CSA 22.1 and Section 54
(Canada); and if local or national electrical codes are not available, refer to IEC (International
Electrotechnical Commission) 364, Part 1 through 7 (other countries).
•To prevent damage, avoid over-tightening the connectors, nuts, and screws used to mount the HiveAP 28
and antennas.
40Aerohive
MOUNTINGTHE HIVEAP 28 AND ATTACHING ANTENNAS
Note: For clarity, only one post mounting
set is shown in the illustration. You also
need to use a second set to finish mounting
the HiveAP on a pole.
Use the 1/4-20 bolts and split
washers to attach the shorter end of
the L-shaped bracket to holes in the
underside of the HiveAP 28.
Slip the U-bolt around the pole and
thread its ends through the saddle
clamp and L-shaped bracket.
Thread the split washers and
5/16-18 nuts over the ends of the
U-bolt and tighten until the bracket
assembly and device are secured to
the pole.
1
2
3
Pole Mount
To mount the HiveAP 28 to a pole with a 1.5-inch diameter, you need two sets of the L-shaped brackets, two 2"
U-bolts, saddle clamps, and the nuts, bolts, and washers shown in Figure 5. You also need a wrench to tighten the
nuts and bolts securely.
Figure 5 Attaching the HiveAP 28 to a Pole
Bird’s-Eye View
5/16-18 Nuts
Split Washers
L-Shaped Bracket
Saddle Clamp
Vertical Pole
(1.5” diameter)
2” U-Bolt
1/4-20 Bolts
and
Split Washers
5 GHz2.4 GHz
Side view of the
HiveAP 28
mounted to a
street light
1. Align two of the holes in the short er end of th e bracket with tw o of the ho les in the HiveAP, insert the two bolts
through the washers and bracket, and screw them into the holes in the HiveAP 28 chassis, using a wrench to
tighten the bolts so that the bracket is securely attached.
Note: Repeat this step to attach the other br acket to the HiveAP. However, this time, place the long end of
the bracket in the opposite direction of the first one for better stability. For example, if you attached
2. Holding a saddle clamp against the inside of the long end of one of the L-shaped brackets, slip a U-bolt around
3. Thread a split washer and 5/16-18 nut to each end of the U-bolt, and ti ghte n them with a wre nch to secu re the
Deployment Guide41
the first bracket with its long end positioned toward the outside edge of the device, install this second
bracket with the long end of the bracket toward the middle.
the pole and thread it through the two holes in the saddle clamp and L-shaped bracket.
Note: One of the holes in the bracket is arc-shaped so that you can adjust the angle of the mounted device if
necessary.
U-bolt firmly to the pole.
Note: Repeat steps 2 and 3 to attach the other U-bolt and saddle clamp to the remaining L-shaped bracket
and secure the HiveAP 28 to the pole.
Chapter 3 The HiveAP 28 Outdoor Platform
5 GHz2.4 GHz
Strand Clamp
Split Washer
Strand
1/4-20 Bolt
End View
Side View
Side view of the
HiveAP 28 mounted
on a cable strand
90-Degree
Type N Adapter
90-Degree
Type N Adapter
2.4 GHz Antennas
Note: For clarity, only one bolt, washer,
and strand clamp are shown in the
illustration on the left. Y ou also need to use
a second set of these items to finish
clamping the HiveAP to a wire strand.
Position the HiveAP 28 so that
its long side is directly beneath
a cable or wire strand.
Place the strand clamps over the
wire, and bolt the clamps tightly to
the chassis around the strand.
1
2
Attach 90-degree type N adapters to the
2.4 GHz antenna connectors so that the
adapters face downward, and then
attach the antennas to the adapters
3
Strand Mount
The HiveAP 28 outdoor platform can also be mounted on a cable or strand of wire as shown in Figure 6. When
mounted on a wire strand, use 90-degree N type adapters (not in cluded) to orient the a ntennas verti cally. If you do
not use the adapters and orient the antennas horizontally, the area covered will be far less.
Figure 6 Clamping the HiveAP 28 to a Wire Strand
To mount the HiveAP 28 on a wire or strand, you need a wrench and two 1/4-20 bolts, split washers, strand clamps,
and 90-degree type N adapters. In the following instructions, you use only the 2.4 GHz antennas.
1. Position the HiveAP 28 so that its long side (with three holes at each end) is underneath a cable or wire strand
running lengthwise along the upper side of the chassis (for the proper orientation, see the inset in Figure 6).
2. Place the strand clamp over the wire and use the 1/4-20 bolt and split washer to secure the strand betw een the
clamp and chassis.
Note: Repeat the preceding steps to fasten the other end of the HiveAP 28 to the cable or wire strand.
3. Attach the 90-degree type N adapters to the two 2.4 GHz an tenna connectors and then attach the antennas to
the adapters so that the antennas face downward. For details, see "Attaching Anten nas" on page 44.
42Aerohive
MOUNTINGTHE HIVEAP 28 AND ATTACHING ANTENNAS
5 GHz2.4 GHz
7 7/8”
200 mm
Top of Wall
5 GHz2.4 GHz
Mounting Plate
1/4-20 x 1/2”
Flat Head Screws
Bird’s-Eye View
Side view of the
HiveAP 28 mounted
on an exterior wall
Guide the screws fastened to
the wall through the keyholes
in the mounting plates.
Attach four screws to a secure object
such as a wall or beam. Space them
8 1/8" (206 mm) apart vertically and
7 7/8" (200 mm) apart horizontally.
With the ridged edge of the holes on the
mounting plates facing the HiveAP 28, use
1/4-20 x 1/2 inch screws to secure the two
mounting plates to its underside.
123
Note: For clarity, only one mounting plate is shown in the illustration.
You also need a second plate with another set of screws.
Surface Mount
You can use the mounting plate to attach the HiveAP 28 to any surface that supports its weight (9 lbs., 4.08 kg), and
to which you can screw or nail the plate. First, mount the plate to the HiveAP 28, and then attach the plate to the
surface, as shown in Figure 7. Note that the screw heads that you attach to the wall or surface must be small
enough for the keyholes on the mounting plate to slip over them.
Note: Because the metal in a wall can degrade the radio signal pattern, Aerohive recommends using sector
antennas instead of omnidirectional antennas when mounting the device on a wall.
Figure 7 Mounting the HiveAP 28 on a Wall
To mount the HiveAP 28 to a surface like a wall, you need two mounting plates, four 1/4-20 x 1/2" flat head screws,
four screws (no bigger than 5/16"), and a screw driver:
1. Align the ridged edge of one of the mounting plates with two of the holes located on the underside of the
HiveAP 28, and use two 1/4-20 x 1/2" flat head screws to secure the plate against the HiveAP 28. Then attach
the other mounting plate to the HiveAP 28 in the same way.
2. Attach four 5/16" screws to a wall or beam. They must be 8 1/8" (206 mm) apart vertically and 7 7/8" (200 mm)
apart horizontally to accommodate the keyholes on the mounting plates.
3. Guide the keyholes over the screws fastened to the wall and push downwa rd after the screw heads have cle ared
the keyholes.
Deployment Guide43
Chapter 3 The HiveAP 28 Outdoor Platform
Attaching Antennas
You can connect the antennas directly to the HiveAP 28 or mount them separately. Although connecting the
antennas directly to the device typically provides better performance, in some cases the location of the HiveAP
might not be a good location for the antennas; for example, if the HiveAP 28 is mounted on a reinforced concrete
wall that interferes w ith radio coverage. In such cases, mounting the antennas separately in a more open location
can improve coverage; however, bear in mind that cables introduce loss into the overall signal strength and that the
longer the cable connecting the antennas to the HiveAP 28, the greater the loss will be.
Note: Cover any unused an tenna connectors with a connector cap to prevent water intrusion and possible safety
hazards.
Connecting Antennas Directly to the HiveAP 28
The two 2.4 GHz and two 5 GHz antennas that ship with the HiveAP 28 have male Type N connectors that you can
connect directly to the female Type N antenna connectors on the HiveAP 28. You can also use self-amalgamating
PTFE (polytetrafluoroethylene) tape, which is available separately from Aerohive, to create a w aterproof seal at the
points of attachment.
To attach the antennas:
1. Remove the antenna connector covers from the HiveAP 28 (leave the covers on any connectors that you do not
plan to use), and make sure that the surface of the connectors on the HiveAP 28 and the connectors on the
antennas are clean.
2. If you are using PTFE tape, wrap the tape around the threads on the HiveAP 28 antenna connectors as follows:
2.1. Starting at one end of the threads on one of the connectors, stretch the tape and wrap it in half-lap
layers until you cover the threads completely.
2.2. Wrap the tape in the opposite direction to bring it back onto itself for one full wrap.
2.3. Place one thumb on the tape at the point of termination and stretch the tape until it breaks.
2.4. Repeat the preceding steps to cover all the connectors to which you will attach antennas.
3. Connect the 2.4 GHz antennas to the 2.4 GHz antenna connectors. (To tighten an antenna, turn the antenna
base cap—the textured metal band that encloses the connector—clockwise over the tape-covered threads of the
HiveAP antenna connector.)
Their connections are now sealed and waterproof.
4. Repeat the preceding steps to connect the 5 GHz antennas.
Mounting Antennas Separately
In addition to connecting antennas directly to the HiveAP 28, you can also mount them separately and run a cable
between the antennas and the device. Use either male-to-female cables with Type N connectors or use
male-to-male or female-to-female cables with cable gender changers. (The antennas have male Type N connectors
and the HiveAP 28 has female Type N connectors.)
Note: Using cables to mount antennas separately causes some signal loss and using a cable gender changer can
cause even more. The amount of loss varies from product to product, so refer to the documentation
accompanying the cables and gender changer you use for information. To minimize loss, Aerohive
recommends using LMR400 cables and using the shortest cables possible.
44Aerohive
MOUNTINGTHE HIVEAP 28 AND ATTACHING ANTENNAS
Attachment Clamp
Base Cap
Antenna
1 3/8”
Bolt
Nut
Use one wrench to hold the nut
in place and the other to tighten
the bolt.
Insert the antenna into the clamp
until it grips the base cap.
Insert the bolt through the attachment
clamp and hold it in place with the nut.
Do not tighten it yet.
123
Nonmetallic Pole
(2” diameter)
Antenna
Hose Clamp
Bird’s-Eye View
V-Bolt
Side View
Nuts
Washers
Attachment Clamp
With the attachment clamp against one side of the pole,
insert the V-bolt through the two holes in the clamp from
the other side. Then thread washers and nuts over the two
ends of the bolt and tighten them in place with a wrench.
4
Note: Aerohive recommends attaching the antenna near
the top of the pole. If you need to improve the stability of
the mounted antenna, fasten it to the pole with a hose
clamp (included) as shown on the far right.
or
You can mount antennas at the top of a pole as shown in Figure 8 and Figure 9, or to a flat surface. If you must
mount the antenna lower on a pole, the pole must be nonmetallic—such as one made from a hard plastic like PVC
(polyvinyl chloride)—so that it does not distort the signal. Aerohive recommends that antennas be installed away
from power lines and obstructions that can interfere with radio coverage.
For each antenna that you mount, you need an attachment clamp, a 1 3/8" bolt and nut, a V-bolt, two washers and
two nuts, a hose clamp, and two wrenches.
Figure 8 Securing an Antenna to an Attachment Clamp
1. Insert the 1 3/8" bolt through the attachment clamp and screw a nut loosely onto its end.
2. Place the antenna base cap inside the attachment clamp.
3. Using a pair of wrenches, tighten the nut to the bolt until the clamp grips the base cap firmly.
Figure 9 Mounting an Antenna to a Pole
4. To mount the antenna on a nonmetallic pole, place the attachment clamp against the pole, thread the V-bolt
through the holes on the attachment, the washers, and nuts, and use the wrenches to tighten the nuts to the
bolt. (Optional) For added stability, fasten the top of the antenna to the pole with the hose clamp.
To mount the antenna directly to a flat surface, run bolts or screws (not included) through the two holes in the
attachment clamp, and fasten them firmly to the surface.
Deployment Guide45
Chapter 3 The HiveAP 28 Outdoor Platform
Note: Radio coverage might be limited if the surface acts as an obstruction.
5. Make sure that all the antenna and cable connectors are clean. If you are using PTFE tape, wrap the tape around
the threads on the HiveAP 28 antenna connectors as explained in "Connecting Antennas Directly to the HiveAP
28" on page 44.
6. Assuming that you are using male-to-female cables, connect the female Type N connector on the cables to the
male connectors on the antennas.
7. Connect the male Type N connectors on the cables to the female antenna connectors on the HiveAP 28.
DEVICE, POWER, AND ENVIRONMENTAL SPECIFICATIONS
Understanding the range of specifications for the HiveAP is necessary for optimal deployment and device operation.
The following specifications describe the physical features and hardware components, the power adapter and PoE
(Power over Ethernet) electrical requirements, and the temperature and humidity ranges in which the device can
operate.
Device Specifications
•Chassis dimensions: 13 13/16" W x 4 3/8" H x 8 3/8" D (35 cm W x 11 cm H x 21 cm D)
•Weight: (9 lbs., 4.08 kg)
•Antennas: Two detachable single-band 8dBi 802.11b/g antennas and two detachable single-band 10dBi 802.11a
antennas
•Maximum Transmission Power: 20 dBm
•Ethernet port: autosensing 10/100Base-T/TX Mbps, with IEEE 8 02.3af-compliant PoE (Power over Ethernet)
Power Specifications
•AC/DC power adapter:
•Input:100 – 240 VAC
•Output: 17 watts
•PoE nominal input voltages: 48 V, 0.35A
•RJ-45 power input pins: Wires 4, 5, 7, 8 or 1, 2, 3, 6
•RF power output:
802.11b RF (8-dBi Omnidirectional Antenna, Model S2406BFNM)
Frequency2412 MHz2437 MHz2462 MHz
Peak Power Output (dBm)14.2014.0014.20
802.11g RF (8-dBi Omnidirectional Antenna, Model S2406BFNM)
Frequency2412 MHz2437 MHz2462 MHz
Peak Power Output (dBm)16.2016.8015.00
802.11a RF (10-dBi Omnidirectional Antenna, Model S4908WBF)
Frequency5745 MHz5785 MHz5825 MHz
Peak Power Output (dBm)17.8017.4017.60
Environmental Specifications
•Operating temperature: -40 to 140 degrees F (-40 to 60 degrees C)
•Storage temperature: -40 to 194 degrees F (-40 to 90 degrees C)
•Relative Humidity: Maximum 100%
46Aerohive
Chapter 4The HiveAP 340 Platform
The Aerohive HiveAP 340 is a high-performance and highly reliable 802.11n wireless access point. The HiveAP 340
provides dual concurrent 802.11b/g/n and 802.11a/n radios for 3x3 MIMO (Multiple In, Multiple Out) and dual
10/100/1000 Ethernet ports for link aggregation or link redundancy. Its power management system uses a concept
called smart PoE (Power over Ethernet) to adjust its power consumption automatically in response the available
power in different environments. Smart PoE supports the IEEE 802.3af standard and the 802.3at pre-standard.
This chapter covers the following topics relating to the HiveAP 340:
•"HiveAP 340 Pro duct Overview" on page 48
•"Ethernet and Console Ports" on page 50
•"Status LEDs" on page 54
•"Antennas" on page 54
•"Mounting the HiveAP 340" on page 58
•"Ceiling Mount" on page 58
•"Surface Mount" on page 60
•"Device, Power, and Environmental Specifications" on page 61
Deployment Guide47
Chapter 4 The HiveAP 340 Platform
Power
Connector
10/100 /1000
Mbps PoE Ports
Reset
Button
Console
Port
Device
Lock Slot
Status LEDs
802.11b/g/n RP-SMA Connectors for Detachable Single-Band Antennas
802.11a/n RP-SMA Connectors for Detachable Single-Band Antennas
HIVEAP 340 PRODUCT OVERVIEW
The HiveAP 340 is a multi-channel wireless access point. It is compatible with IEEE 802.11b/g/n (2.4 GHz) and IEEE
802.11a/n (5 GHz) standards and supports a variety of Wi-Fi (wireless fidelity) security protocols, including WPA
(Wi-Fi Protected Access) and WPA2.
You can see the hardware components on the HiveAP in Figure 1. Each component is described in Table 1.
Figure 1 HiveAP 340 Hardware Components
5 GHz (B)5 GHz (C)
2.4 GHz (A)2.4 GHz (B)2.4 GHz (C)
ETH0
ETH1
48V DC
(.625A)
CONSOLE
RESET
5 GHz (A)
Table 1 HiveAP 340 Component Descriptions
ComponentDescription
Status LEDsThe status LEDs convey operational states for system power, firmware,
Ethernet interfaces, and radios. For details, see "Status LEDs" on page 54.
Device Lock SlotYou can physically secure the HiveAP by attaching a lock and cable (such
as a Kensington® notebook lock) to the device lock slot or by using the
lock adapter that is included in the mounting kit and a padlock. For more
information, see "Locking the HiveAP 340" on page 59.
802.11a/b/g/n RP-SMA ConnectorsYou can connect up to six detachable single-band antennas to the male
802.11a/b/g/n RP-SMA (reverse polarity-subminiature version A)
connectors. Connect the longer antennas, which support 2.4 GHz
frequencies (for IEEE 802.11b/g/n), to the connectors on the side panel
with the Ethernet ports. Connect the shorter antennas, which support 5
GHz frequencies (for IEEE 802.11a/n), to the connectors on the side pane l
with the device lock slot. For details, see "Antennas" on page 54.
48Aerohive
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