Aerohive Networks AP3X0 User Manual

Aerohive QuickStart for the AP370 and AP390

Ceiling track

Diagonal installation

Square installation

This guide explains how to install an Aerohive AP370 or AP390 access point so it can make a network connection to HiveManager. The instructions in this document apply to both models. To register, get the latest product documentation, (including translations of select documents), see compliance information, and download software updates, visit www.aerohive.com/support.

AP370 Kit Contents

• AP370 device with USB slot cover installed

• 2 security screws

• 2 slotted screws

• 1 security bracket

• QuickStart Guide

Connecting the Device

AP370

ETH0

Connect a standard RJ45 Ethernet cable from ETH0 on the AP to a switch.

If the switch provides PoE, cabling the AP to the switch will cause the AP to power on in a few seconds.

For AP390 models, attach external antennas to the 5 GHz and 2.4 GHz connectors.

DHCP

server

Ethernet

cable

Switch

Some other network devices (They might all be incorporated in the same device, such as a router or firewall.)

If the switch does not provide PoE, use the AC/DC power adaptor, power supply, or PoE injector (all available as accessories).

After you power on the AP, it automatically tries to get network settings and contact HiveManager. This process takes about ﬁ ve minutes. When you see the AP listed on the All Devices page in the Monitor section of the HiveManager GUI, the initial setup is complete and you can begin managing the AP using HiveManager.

If the AP does not appear after about ten minutes, see the Aerohive product documentation and computer-based training modules to learn what you can do to help establish the connection. These resources are available for free at www.aerohive.com/support/tech-docs-and-online-training.

Mounting the AP370 and AP390

You can mount the AP370 or AP390 on a dust-free surface, on a wall, or to the tracks of a dropped ceiling grid that will support its weight (AP370: 1 lb or .45 kg; AP390: 20 oz or .57 kg). The wall and ceiling mounting options are explained below and on the next panel.

Wall Mount

You can attach the AP to any surface that supports its weight (less than x lb or .xx kg for either device), and to which you can install M4 mounting screws. There are four wall mount slots on the back of the device. Measure the distances between the centers of these slots and drill corresponding holes in the wall, or use the template in the Aerohive Hardware Reference Guide at www.aerohive.com/support/tech-docs-and-online-training to mark the drill holes. Install size M4 screws. If you are connecting to cables from inside the wall, drill a hole in the wall so that you can pass the cables through to the AP. Finally, connect the cables to the device.

WARNING: FOR INDOOR USE ONLY. The AP370 and AP390 devices, DC power adapter and all connected cables are designed for indoor use only.

AP390 Kit Contents

• AP390 device with USB slot cover installed

• 2 security screws

• 2 slotted screws

• 1 security bracket

• QuickStart Guide (Antennas must be ordered separately)

Internet

Firewall

Wall mount slots

Ceiling Mount

You can mount the AP370 or AP390 to the tracks of a dropped ceiling grid using the mounting tabs and clips on the back of the device. The tabs slip over the edge of the ceiling track and the clips click into place to secure the device.

The ceiling mounting options are shown below. The mounting hardware on the device

allows you to mount it diagonally, or square to the track.

Tab

Clip

Square mount clip and tab

Diagonal mount clip and tab

Diagonal

mount clip

and tab

Square

mount clip

and tab

To mount the device on a ceiling track in either the diagonal or square position, hold the device so that you are touching the appropriate tabs (as shown in the previous illustrations). Hold the device upside down and press it gently against the ceiling track. Use your ﬁ ngers to guide one of the tabs over the edge of the track. Then rotate the device counter-clockwise (facing the device) until the clips click into place.

To remove the device, press the clips toward the device until they disengage from the track, then rotate the device gently and pull it away from the track.

The illustrations below show how to install the device on a ceiling track in the diagonal position. To mount the device the square position, use the square-mount tabs and clips and follow the same steps.

Rotate the device until the

Use your ﬁ ngertips to align the tabs

with the track.

Diagonal mount tab (under fingertip)

Diagonal mount clip

Diagonal mount tab (under fingertip)

clips click into place.

CLICK!

Note: For a square mount, rotate in the opposite direction.

Cut a small hole in the ceiling tile to accommodate the cables. Connect the cables and, for optimal reception, align external antennas for the AP390 as shown below.

Aligning AP390 External Antennas

straight

Ceiling mount

45°

straight

45°

90° to ceiling

straight

90° to wall

Wall mount

Locking the Device

You can secure the AP using a Kensington lock, or you can use the security bracket and screw that ships with the device to secure it to a ceiling track or to a wall, as shown in the illustrations below. To use a Kensington lock, loop the lock cable around a secure object, insert the T-bar component of the lock into the lock slot on the AP and then turn the key to engage the lock.

To secure the AP to a ceiling track or a wall using the security bracket and screw, you will need a spanner bit for size #6 security screws, and a driver handle that will accept the bit. Bits are available from Aerohive in sets of three (AH-ACC-SEC-BIT-300-100-3PK). To use the security screw, refer to the illustrations below. If you use a slotted screw, you will need a ﬂ at-blade screwdriver.

Aerohive recommends the following Kensington lock models:

• NOTE: This list to be completed after PVT phase.

Kensington lock slot

Square mount lock slot

5GHz(0)

Diagonal mount lock slot

Guide security bracket along the lock slot until the screw holes align and the end of the bracket slips under the clip.

Security screw

Clip

Security bracket

Status LED

The status LED on the top of the device displays the following activity states:

• Dark: Power is off, or the indicator has been disabled.

• Amber (ﬂ ashing): The device is performing a ﬁ rmware upgrade. Do not power off the device

during this process.

• Amber (solid): This indicates that the CAPWAP connection has not been successfully established, or the device is booting or shutting down.

• White: The device is powered on and operating properly, and has made a successful CAPWAP connection through the ETH0 interface.

Optional Accessories

You can order the following accessories for AP370 and AP390 devices:

NOTE: This list to be completed after PVT phase.

• PoE injector and AC power adapter - (12Vdc, 2A or 55Vdc, 0.6A/PoE)

• Optional mounting brackets for non-standard ceiling tracks: 15/16" recessed 3/8" ﬂ ushed and recessed 9/16" ﬂ ushed and recessed,

• Plenum and suspend mount kits

2013 Aerohive Networks, Inc.

Aerohive P/N 330102-01 Rev. A

is a U.S. registered trademark of Aerohive Networks, Inc.

straight

CAN ICES-3 (B)/NMB-3(B)

For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

Selection of other channels is not possible. Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d'autres canaux n'est pas possible.

AerohiveHiveAPComplianceInformation

Federal Communication Commission Interference Statement

Aerohive products (FCC models, AH-AP-110-N-FCC, AH-AP-120-N-FCC, AH-AP-121-N-FCC , AH-AP-141-N-FCC, AH-AP-170-N-FCC, AH-AP-320-N-FCC, AH-AP-330-N-FCC, AH-AP-340-N-FCC , AH-AP-350-N-FCC, AP370/AP390, AH-BR100-N-FCC, AH-BR200-WP-N-FCC comply with part 15 of the FCC Rules when operating under the following restrictions: (1) they do not cause harmful interference, and (2) they must accept any RF interference received, including interference that might cause an unwanted impact on their operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

In compliance with FCC Part 15 regulations, the HiveAP automatically discontinues transmission if there is no valid information to transmit or if there is an operational failure.

Important: FCC Regulatory Warning Notices

HiveAP 110, 120, 320, 330, 340, 350, AP370/AP390 and BR100 devices are restricted to indoor use due to their operation in 5GHz frequencies, which are shared by mobile satellite systems and government radar systems. The FCC requires that these products only be used indoors to reduce the potential for harmful interference with co-channel radar that might be operating in the

5.25-5.35 or 5.47-5.725 GHz frequency ranges in the same area. The conflicting activity of radar stations and these devices can cause interference or damage to each other. In addition, these devices have a radar detection function that might interrupt normal operations when they detect a radar signal. To reduce the risk of interference even further, installing these devices away from windows is recommended.

HiveAP devices operating within the 5.15-5.25 GHz frequency range are restricted to indoor environments.

The FCC region code is set in the device during the manufacturing process, the option to set it to any region other than FCC is disabled, and the country code selection function has been completely removed from all U.S. models. It is impossible for the end user to change the region to anything other than FCC.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 2

our body if using AP170 directional antenna (part number AH-ACC-170-ANT-18)

y the distance is 65cm. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FP between the radiator and

The availability of some specific channel and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by end user.

Only attach antennas that are certified for use with this device. Replacing antennas with unauthorized, high-gain antennas greatly increases the risk of interference and invalidates the FCC certification.

Industry Canada

Note: The term "IC" before the radio certification number signifies that Industry Canada technical specifications were met.

Products that show an Industry Canada identifier on the product label (IC HiveAP 120, 121, 141, 170,320, 330, 340, 350, AP370/AP390, BR100, BR200 and BR200-WP) can be operated in Canada under the following restrictions:

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

IC Radiation Exposure Statement

Radiation Exposure Statement: This equipment complies with IC radiation

exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 2 cm between the radiator and your body, if using AP170 directional antenna (part number AH-ACC-170-ANT-18) the distance is 65cm.

For the models using “detachable Antenna”

The HiveAP 170/350/AP3$30 has been designed to operate with an antenna having a Dipole maximum gain dBi. Antenna having a higher prohibited per regu is 50 ohms.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (E.I.R.P) is not more than that necessary for successful communication.

This radio transmitter (IC: $$3;/ Model: $3$3) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. : Dipole/

4dBi

For the m Caution: The device for the band 5150-5250 MHz is only for indoor usage to

reduce potential for harmful interference to co-channel mobile satellite systems.

High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz and these radars could cause interference and/or damage to LE-LAN devices.

The band from 5600-5650 MHz will be disabled by the proprietary software during the manufacturing and which cannot be changed by the end user.

lations of Industry Canada. The required antenna impedance

odels supporting 5GHz frequencies

Pour le modèle à l'aide antanna Détachables

Note: Le terme “IC” précédant le numéro de certification radio signifie que les spécifications techniques de l’Industrie du Canada ont été respectées.

gain is strictly

Aerohive HiveAP Compliance Information 2

Les produits indiquant un identifiant d’Industrie du Canada sur leur étiquette (IC: $$3;) peuvent être exploités au Canada dans le restrictions suivantes:

Ce dispositif est co aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.

nforme à la norme CNR-210 d'Industrie Canada applicable

cadre des

NOTE IMPORTANTE:

Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 2 cm de distance entre la et votre cor

Ce dispositif a été conçu pour fonctionner avec une P gain maximal de dB [4

es règlements d'Industrie Canada. L'impédance d'antenne requise est de

par l ohms.

Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peutfonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pourl'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectriqueà l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que lapuissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire àl'établissement d'une communication satisfaisante. Le présent émetteur radio (IC: $$3;/ Modèle: $3$3 ) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.

Approved antenna(s) list

HiveAP 141/AP390:

Type Gain Brand Manufacturer

Dipole 4dBi Master Wave 98152MRSX007

Dipole 3dBi Master Wave 98152URSX002



HiveAP 121

Type Gain Brand Manufacturer

PCB Dipole 3dBi Master Wave 98P33MIPF006

PCB Dipole 3dBi Master Wave 98P33MIPF007

PCB Dipole 6dBi Master Wave 98P93UIPF000

PCB Dipole 6dBi Master Wave 98P93UIPF001

Le point d’accès HiveAP170 a été conçu pour fonctionner avec une Dipole antenne ayant un gain maximal de dBi 4. Une antenne à gain plus élevé est strictement interdite par les règlements d'Industrie Canada. L'impédance d'antenne requise est de 50 ohms.

Le présent émetteur radio (IC: $$3; / Model: $3$3) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.

Avertissement: Le dispositif fonctionnant dans la bande 5150-5250 MHz les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

ps.

]. Une antenne à gain plus élevé est strictement interdite

Pour le modèle de fréquences 5GHz

Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont la priorité) pour les bandes 5250-5350 MHz et

source de rayonnement

CB dipole antenne ayant un

5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

La bande de frequence de 5600-5650MHz devra etre desactivee par logiciel lors de la conception et ne devra comporter aucune possibilite de modification par l'utilisateur final.

Wi-Fi Certification

The Wi-Fi CERTIFIED™ Logo is a certification mark of the Wi-Fi Alliance®. The HiveAP 20, 100, 300 series have been certified for WPA™, WPA2™, WMM Multimedia™), WMM Power Save, IEEE 802.11d, IEEE 802.11h, and the following types of EAP (Extensible Authentication Protocol):

• EAP-TLS • EAP-SIM

• EAP-TTLS/MSCHAPv2 • EAP-AKA

• PEAPv0/EAP-MSCHAPv2 • EAP-FAST

• PEAPv1/EAP-GTC

The HiveAP 100 and 300 series have also been certified for short guard interval and 40-MHz operation in the 5-GHz band.

(Wi-Fi

EC Conformance Declaration

Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). The HiveAP 110, 120, 320, and 340 platforms meet the following conformance standards:

• EN 60950-1 (IEC 60950-1) 2

• EN 301 893 - Technical requirements for 5 GHz radio equipment

• EN 300 328 - Technical requirements for 2.4 GHz radio equipment

• EN 301 489-1 / EN 301 489-17 - EMC requirements for radio equipment

The HiveAP 170, 330, and 350 platforms comply with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC:

• EN 60950-1:2006+A11:2009+A1:2010

Safety of Information Technology Equipment

• EN 50385: 2002

Generic standard to demonstrate the compliance of electronic and electrical apparatus with the basic restrictions related to human exposure to electromagnetic fields (0 Hz - 300 GHz)

• EN 300 328 V1.7.1: 2006

Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data transmission equipment operating in the 2.4 GHz ISM band and using spread spectrum modulation techniques; Harmonized EN covering essential requirements under article 3.2 of the R&TTE Directive

• EN 301 893 V1.5.1: 2008

Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN covering essential requirements of article 3.2 of the R&TTE Directive

• EN 301 489-1 V1.8.1: 2008

Electromagnetic Compatibility and Radio Spectrum Matters (ERM); Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements

• EN 301 489-17 V2.1.1: 2009

Electromagnetic Compatibility and Radio spectrum Matters (ERM); Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for 2.4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment

The HiveAP 170, 330, and 350 are 5 GHz wideband transmission systems (transceivers), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies.

In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use this equipment for setting up

edition - Product Safety

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